Title: Account Manager, Pre-Operative - Rocky Mountain

Remote

Locations

• USA - Colorado - Denver
• USA - Utah - Salt Lake City

Full time

Job Description:

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

Position Responsibilities

• Contract Execution

  • Business reviews

  • Alignment with strategic sales teams on key IDNs

  • Contract compliance management

• Required to maintain an up-to-date business plan detailing strategy to maintain and grow business.

• Growing an established portfolio, through education and servicing and proper utilization of current products.

• Attend and support local and regional conferences.

• Seek, develop, and maintain relationships with key contacts across a large geographic territory.

• Demonstrates thorough knowledge and understanding of relevant clinical education and training, products, and services.

• Participates in or leads pre-sales support, assessment and evaluation of new products and services.

• Participates in or leads the post-sales assessment, design, implementation and monitoring of new products and services.

• Develops, plans and manages customer training programs.

• Serves as lead consultant and resource to internal and external customers.

• Makes recommendations that will drive customer acceptance and utilization of new products and services.

• Identifies and communicates opportunities for product improvement using direct customer feedback.

• Participate and manage customer assessments and assist in developing plan for customer process standardization.

• Assist with field and/or classroom training of new Pre-Op Account Managers.

• Reports customer complaints in accordance with BD’s complaint procedures.

• Conduct business with integrity and in accordance with BD’s Code of Ethics, BD Way, and all applicable policies, rules, and procedures.

• Ability to support BD Commercial Excellence by complying with daily, weekly, and monthly management rigor focused on growth to drive disciplined process excellence and accountability in SalesForce.

• Successfully train on and consistently apply the BD Way of Selling.

• Performs special projects and other duties as assigned.

Minimum Qualifications:

• Bachelor's degree required. Advanced degree preferred.

• Travel – Approximately 60-75% of work time will be spent traveling locally and nationally which will include overnights.

• Must possess and maintain a valid state-issued license driver’s license with 3 years of consecutive driving history and meet BD’s auto safety standards required.

Preferred Qualifications:

• 2+ years of relevant Sales/Account Management/Customer Success experience preferred. Acute Hospital experience preferred.

• Clinical work experience and/or educational background preferred.

• Expertise with Microsoft Office including PowerPoint, Excel and Outlook

• Strong interpersonal, communication, organizational and planning skills.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.  To learn more about BD visit https://bd.com/careers 

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

Primary Work Location USA RI - Warwick

Title: Account Manager,

Pre-Operative - Midwest

Location:

USA - Illinois - Chicago

USA - Wisconsin - Milwaukee

Job Description:

Job Description Summary

T

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

Position Responsibilities

• Contract Execution

  • Business reviews

  • Alignment with strategic sales teams on key IDNs

  • Contract compliance management

• Required to maintain an up-to-date business plan detailing strategy to maintain and grow business.

• Growing an established portfolio, through education and servicing and proper utilization of current products.

• Attend and support local and regional conferences.

• Seek, develop, and maintain relationships with key contacts across a large geographic territory.

• Demonstrates thorough knowledge and understanding of relevant clinical education and training, products, and services.

• Participates in or leads pre-sales support, assessment and evaluation of new products and services.

• Participates in or leads the post-sales assessment, design, implementation and monitoring of new products and services.

• Develops, plans and manages customer training programs.

• Serves as lead consultant and resource to internal and external customers.

• Makes recommendations that will drive customer acceptance and utilization of new products and services.

• Identifies and communicates opportunities for product improvement using direct customer feedback.

• Participate and manage customer assessments and assist in developing plan for customer process standardization.

• Assist with field and/or classroom training of new Pre-Op Account Managers.

• Reports customer complaints in accordance with BD’s complaint procedures.

• Conduct business with integrity and in accordance with BD’s Code of Ethics, BD Way, and all applicable policies, rules, and procedures.

• Ability to support BD Commercial Excellence by complying with daily, weekly, and monthly management rigor focused on growth to drive disciplined process excellence and accountability in SalesForce.

• Successfully train on and consistently apply the BD Way of Selling.

• Performs special projects and other duties as assigned.

Minimum Qualifications:

• Bachelor's degree required. Advanced degree preferred.

• Travel – Approximately 60-75% of work time will be spent traveling locally and nationally which will include overnights.

• Must possess and maintain a valid state-issued license driver’s license with 3 years of consecutive driving history and meet BD’s auto safety standards required.

Preferred Qualifications:

• 2+ years of relevant Sales/Account Management/Customer Success experience preferred. Acute Hospital experience preferred.

• Clinical work experience and/or educational background preferred.

• Expertise with Microsoft Office including PowerPoint, Excel and Outlook

• Strong interpersonal, communication, organizational and planning skills.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.  

To learn more about BD visit https://bd.com/careers 

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

Required Skills

Optional Skills

Primary Work Location

USA RI - Warwick

Additional Locations

Work Shift

Title:  Call Center Agent

Location: Charlotte, North Carolina, Nashville, Tennessee, Tucson, Arizona, Houston, Texas, Orem, Utah, Reno, Nevada

Department: Insurance

Job Description:

About the Opportunity:

Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store.

We are looking for a Call Center Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you!

How you will make an impact:

• Respond to inbound calls from existing customers

• Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc.

• Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy

• Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you!

Who you are:

• You can multitask and manage multiple competing priorities

• You are passionate about helping others

• Has 2+ years of experience working in a call center environment

Compensation and perks:

• Hourly wage: $19.00 - 21.00

• We will pay for your P&C license (expected within 60 days after starting)

• Medical, dental, vision insurance, 401K match

• Ability to work remotely (we provide work equipment)

• Ongoing training and mentorship from our leadership team

• An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them

Schedule:

• Monday to Friday 1:30pm - 12am EST

While we appreciate your interest and application, only applicants under consideration will be contacted.

Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry.ai is committed to providing reasonable accommodations for iniduals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at [email protected]

The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants.

We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits.

About Jerry.ai:

Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. 

Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.

We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. 

Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.

Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

Title: Technical Service Desk Agent

Location: Salt Lake City, UT, United States of America

Job Description:

What success looks like in this role:

• Answers moderately complex questions, following guidelines and using judgment based on experience with related incidents and service requests.
• Requests handled include support of hardware, software, client and COTS applications as well as network and user administration.
• Escalates complex problems to other resolver teams or vendors.
• Utilizes problem solving and analytical skills to effectively resolve challenging incidents.
• Supports L1 agents in ongoing day to day questions related to client incidents, requests and queries.

You will be successful in this role if you have:

• Hgh School Diploma or GED required
• May require technical certification or Associate's Degree
• Generally, 1-2years’ experience in area of responsibility

Hybrid working model - Must be willing to work in West Valley City, UT 3 days a week.

Benefits Highlights:

Unisys offers an outstanding benefits package, featuring unlimited paid time off, a 401(k) match, comprehensive healthcare, HSA matching, ongoing learning opportunities, and more! We’re committed to supporting work-life balance and investing in your future success.

Video Interview Notice:

At Unisys, we incorporate video interviews as a key part of our hiring process. This allows us to get to know you better and provide a more engaging and convenient interview experience. We appreciate your understanding and look forward to connecting with you virtually!

#LI-JV1

This role may require access to export-controlled commodities and technology.  Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] or alternatively Toll Free: 888-560-1782 (Prompt 4).  US job seekers can find more information about Unisys’  EEO commitment here.

Title: Customer Service Agent

(Remote)

Location: Atlanta, Georgia

Department: Insurance

Job Description:

About the Opportunity:

Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store.

We are looking for a Customer Service Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you!

How you will make an impact:

• Respond to inbound calls from existing customers

• Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc.

• Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy

• Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you!

Who you are:

• You can multitask and manage multiple competing priorities

• You are passionate about helping others

• Has 2+ years of experience working in a call center environment

Compensation and perks:

• Hourly wage: $19.00 - 21.00

• We will pay for your P&C license (expected within 60 days after starting)

• Medical, dental, vision insurance, 401K match

• Ability to work remotely (we provide work equipment)

• Ongoing training and mentorship from our leadership team

• An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them

Schedule:

• Monday to Friday 3:30pm - 12am EST

While we appreciate your interest and application, only applicants under consideration will be contacted.

Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry.ai is committed to providing reasonable accommodations for iniduals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at [email protected]

The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants.

We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits.

About Jerry.ai:

Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. 

Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.

We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. 

Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.

Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

Title: Genesys Cloud SME

Location: USA - Remote USA 

Full-time

Type of Requisition:

Pipeline

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

MBI (T2)

Job Family:

IT Infrastructure and Operations

Job Qualifications:

Skills: Genesys Cloud AI, Interactive Voice Response (IVR), Workforce Management (WFM)

Certifications: None

Experience: 3 + years of related experience

US Citizenship Required: No

Job Description:

Seize your opportunity to make a personal impact as a Genesys Cloud Subject Matter Expert (SME) supporting the United States Postal Service. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.

GDIT is seeking a highly skilled and detail-oriented Genesys Cloud SME to advise the optimization, configuration, and strategic deployment of Genesys Cloud capabilities across an enterprise customer care center operation. This role is critical to ensuring the platform supports high-quality customer experiences, efficient workforce management, and scalable automation. It will play a key role in configuring, testing, and advising on platform capabilities that drive performance, automation, and customer experience across our care center operations.

HOW A GENESYS CLOUD SME WILL MAKE AN IMPACT

• Serve as the primary expert on Genesys Cloud functionality, configuration limits, and best practices across:
  • Workforce Management (WFM): Forecasting, scheduling, adherence monitoring, and intra-day/real-time adjustments
  • Interactive Voice Response (IVR): Call flow design, routing logic, and self-service enhancements/optimizations
  • Genesys Bots: Configuration, training, and performance tuning of AI-driven virtual agents
  • Auto Quality: Configuration, deployment, and refinement of automated interaction scoring and quality assurance workflows
  • Callbacks: Setup and management of callback queues, timing thresholds, and customer experience parameters
  • Accounts: Best practice for account creation, termination, skilling and queues
• Collaborate with cross-functional teams (IT, Quality, Operations) to translate business needs into scalable Genesys configurations
• Advise on platform limits, licensing thresholds, and performance monitoring
• Monitor system performance, usage limits, and licensing thresholds to ensure compliance and efficiency
• Troubleshoot issues and support root cause analysis for Genesys-related incidents
• Document configurations, provide knowledge transfer, and support training as needed on Genesys Cloud features and updates
• Stay current on Genesys Cloud releases, roadmap developments, and emerging capabilities

WHAT YOU’LL NEED TO SUCCEED

Education:

• Bachelor’s degree in computer science or related technical discipline, preferred but not required.
• NOTE: If resources do not have a relevant college degree, an additional 4 years of relevant work experience is required.

Required Experience:

• 3+ years of hands-on experience with Genesys Cloud platform
• Deep understanding of contact center operations and quality assurance frameworks
• Proven expertise in configuring and managing WFM, IVR, bots, and callback systems
• Familiarity with Auto Quality tools and analytics dashboards
• Strong analytical, problem-solving, and communication skills
• Ability to lead cross-functional initiatives and coach others on platform capabilities
• Genesys Cloud certifications (preferred)
• Experience integration with Salesforce/Agentic AI is a plus

Security Clearance Level:

• Ability to obtain and maintain a Public Trust clearance and successfully pass a thorough Government background screening process requiring the completion of detailed forms and fingerprinting
• This position has a U.S. residency requirement. The USPS security clearance process requires the selected candidate to have resided in the U.S. (including U.S. Territories) for the last five years as follows: U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 6 months consecutively in the last 3 years (unless they meet certain exceptions). Non-U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 90 days consecutively in the last 3 years.

GDIT IS YOUR PLACE:

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career.
• Professional growth opportunities including paid education and certifications.
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays

The likely salary range for this position is $94,676 - $128,092. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours: 40

Travel Required: Less than 10%

Telecommuting Options: Remote

Work Location: Any Location / Remote

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer / Iniduals with Disabilities / Protected Veterans

Title: Manager, Robotics Solutions Engineer

Location: Santa Clara, California, United States of America

Job Description:

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Customer Management

Job SubFunction:

Technical Field Service

Job Category:

People Leader

All Job Posting Locations:

Remote (US), Santa Clara, California, United States of America

Job Description:

The Manager, Robotics Solutions Engineering, will be tasked with leading a team of Robotics Solutions Engineers, developing their technical knowledge of the Ottava system, and preparing them to be best-in-class field based representatives of Johnson & Johnson MedTech.

About MedTech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Key Responsibilities:

• Mentor and develop the team into a culture of service to drive business results.

• Leading a team responsible for verification, testing, configuration management, and root-cause analysis of robotic systems including operating the system in clinical settings. 

• Development and coaching of the team in skills necessary to provide excellent service and support to healthcare professionals, ensuring optimal system performance and customer satisfaction. 

• Execute specific tasks including documentation and metrics for the team.

• Participate in process improvement discussions to increase team efficiency and effectiveness.

• Engage in a continuous effort of learning and training to expand the knowledge of RSE on our robotics systems.

• Safely work in a manufacturing environment and ability to follow all safety and hazard requirements.

• Provide reports and updates to senior management on status and strategic goals.

• Collaborate with Systems Engineering, Product Support Engineers, Quality, and other cross-functional teams to gain alignment and knowledge to continuously improve our system Uptime and Mean-Time-To-Repair (MTTR)

• Will be required to stand, sit, or kneel for extended periods of time.

• Will be required to utilize electro-mechanical tools.

• Will be required to lift up to 45 lbs.

Education:

• Bachelor's Degree in Mechanical Engineering, Systems Engineering, or a related field.

• Master highly desired.

Experience and Skills:

Required:

• Permanently authorized to work in the U.S., must not require sponsorship of an employment visa (e.g., H-1B or green card) at the time of application or in the future.  

• 7+ years of field service or applications engineering experience in medical device capital equipment.

• Robotic system experience is highly desired.  

• Proven history of successfully managing an engineering team.

• An undergraduate or graduate degree in a relevant engineering field, including Electrical,

• Computer, Software, Mechatronics, Systems, Robotics, or Biomedical Engineering. 

  Proven understanding of programming concepts and ability to modify existing code (C++, python, etc.)  

• Fundamental understanding across software, controls, robotics, mechanical, and electrical engineering, with ability to quickly come up to speed in new technical areas  

• Excellent collaboration, communication, and interpersonal skills in leading projects 

• Previous projects developing robotic systems preferred 

• Working knowledge in electrical engineering and associated test equipment preferred 

• Experience with development in a Linux environment preferred 

• Experience in regulated industry preferred 

• Ability to relocate anywhere in the United States upon successful completion of training program is required.  

• Travel frequency up to 70% within the US.  

  Work Environment: This position is primarily a field-based role that includes the following work environment: 

  • Research and development lab facilities 

  • Hospitals operating rooms, procurement center loading docks, and storage Locations 

  • Service and repair center activities 

  • Professional Education labs 

  • Professional conferences, trade shows and congress

Physical Demands: 

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and iniduals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an inidual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource.

#jnjmedtech #LI-Remote

The anticipated base pay range for this position is :

Salary Range $100,000-$172,500/ $114,000-$197,800 Bay Area Only

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including Floating Holidays –13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave – 10 days Volunteer Leave – 4 days Military Spouse Time-Off – 80 hours Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits

Title: Account Manager, Pre-Operative - Texas

Location:

• USA - Texas - Houston
• USA – Texas - Austin
• USA - Texas - Dallas

Remote

Full-time

Job Description:

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

Position Responsibilities

• Contract Execution

  • Business reviews

  • Alignment with strategic sales teams on key IDNs

  • Contract compliance management

• Required to maintain an up-to-date business plan detailing strategy to maintain and grow business.

• Growing an established portfolio, through education and servicing and proper utilization of current products.

• Attend and support local and regional conferences.

• Seek, develop, and maintain relationships with key contacts across a large geographic territory.

• Demonstrates thorough knowledge and understanding of relevant clinical education and training, products, and services.

• Participates in or leads pre-sales support, assessment and evaluation of new products and services.

• Participates in or leads the post-sales assessment, design, implementation and monitoring of new products and services.

• Develops, plans and manages customer training programs.

• Serves as lead consultant and resource to internal and external customers.

• Makes recommendations that will drive customer acceptance and utilization of new products and services.

• Identifies and communicates opportunities for product improvement using direct customer feedback.

• Participate and manage customer assessments and assist in developing plan for customer process standardization.

• Assist with field and/or classroom training of new Pre-Op Account Managers.

• Reports customer complaints in accordance with BD’s complaint procedures.

• Conduct business with integrity and in accordance with BD’s Code of Ethics, BD Way, and all applicable policies, rules, and procedures.

• Ability to support BD Commercial Excellence by complying with daily, weekly, and monthly management rigor focused on growth to drive disciplined process excellence and accountability in SalesForce.

• Successfully train on and consistently apply the BD Way of Selling.

• Performs special projects and other duties as assigned.

Minimum Qualifications:

• Bachelor's degree required. Advanced degree preferred.

• Travel – Approximately 60-75% of work time will be spent traveling locally and nationally which will include overnights.

• Must possess and maintain a valid state-issued license driver’s license with 3 years of consecutive driving history and meet BD’s auto safety standards required.

Preferred Qualifications:

• 2+ years of relevant Sales/Account Management/Customer Success experience preferred. Acute Hospital experience preferred.

• Clinical work experience and/or educational background preferred.

• Expertise with Microsoft Office including PowerPoint, Excel and Outlook

• Strong interpersonal, communication, organizational and planning skills.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.   To learn more about BD visit https://bd.com/careers 

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

Primary Work Location USA RI - Warwick

Title: Customer Service Specialist II

Location: USA NY Menands - 150 Broadway (NYS003)

Job Description:

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

None

Job Family:

Contact Center

Job Qualifications:

Skills:

Call Support, Customer Inquiries, Customer Relationships, Oral Communications, Phone Calls (Inactive)

Certifications:

None

Experience:

2 + years of related experience

US Citizenship Required:

No

Job Description:

CUSTOMER SERVICE SPECIALIST II

Seize your opportunity to make a personal impact as a Customer Service Specialist II supporting the New York State Department of Health Medicaid Management Information System (MMIS) program. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.

You will be answering inbound phone calls from Medicaid Providers for billing or enrollment.  These calls are not scripted; there is knowledge to be learned to understand and help the providers with their Medicaid claims.

HOW A CUSTOMER SERVICE SPECIALIST II WILL MAKE AN IMPACT

• Takes and processes transactions by telephone, internet and correspondence from customers and representatives

• Enters and maintains database records of customer profiles and prepares and maintains status reports

• Acts as liaison for customers

• Maintains knowledge of company products and customer service processes

WHAT YOU’LL NEED TO SUCCEED:

• Required Experience: 2+ years of customer service experience

• Required Technical Skills:

  • Strong Microsoft Office skills (Word, Excel, PowerPoint)

• Required Skills and Abilities:

  • Strong telephone and verbal communication skills

  • Customer focus and adaptability to different personality types

  • Ability to multi-task and manage time effectively

• Location: Hybrid and on-site at Riverview Center, Menands, NY

The likely hourly rate for this position is between $16.57 - $22.43. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

None

Telecommuting Options:

Hybrid

Work Location:

USA NY Menands

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc.

Equal Opportunity Employer / Iniduals with Disabilities / Protected Veterans

Title: Desk Operations Specialist - Lab Medicine

Location: Rochester, Minnesota

Part Time

Desk Operations

Remote: No

Job Description:

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Responsibilities

The desk operations specialist (DOS) facilitates patient visits and supports the health care provider by anticipating and responding to patient needs and requests of the health care team. Allows care providers to focus on patient care by coordinating details of patient visits, which can include: coordinating complex appointment schedules and daily activities of the care providers in a multispecialty medical practice, preparing patients, completing pre-examination record information, managing the flow of patient materials. Obtains or verifies patient demographics, medical insurance information, and properly advises patients of scheduling delays or changes to the appropriate iniduals, and serves as a direct contact and resource to the patient.Prepares orders and schedules screening tests following practice guidelines. Measures and documents patient vitals per practice guidelines. Schedules and reschedules tests/consults requests from various venues of communication. Performs related administrative duties such as processing ABN forms, insurance verification, as well as processes patient appointment communications and related materials. Assists with facilitation of patient visit, this may include restroom and/or clothing change assistance, placement of apparatus on patient prior to exam and IV removal. Able to navigate through multiple electronic applications and devices, medical equipment, examples include iPad/tablets, Text Reminder Notifications, and assisting patients in using Kiosks.

This role may also support access and navigation activities, including greeting patients and visitors, assisting in navigation, verifying patient appointments and/or visitor status in the EHR, and following designated screening scripts and process flows. Additionally, the DOS working in access and navigation is responsible for understanding and enforcing entrance utilization and related policies (ex: masking, badging) and engaging security, nursing and other multidisciplinary team members as needed. May also be responsible for ensuring policy enforcement and monitoring patient and visitor flow within the building. Effective communication, excellent customer service, and conflict de-escalation skills are required.

This role requires flexibility which may include cross-coverage and travel depending on location. Must be willing to adjust work schedules in response to department or clinical needs.

Qualifications

High school diploma/GED and minimum two years' customer service experience in an environment requiring multi-tasking, such as a call center, administrative/physician's office, appointment scheduler or retail/ service industry; OR Associate's Degree. Iniduals without relevant medical education or medical experience will be required to successfully complete a Medical Terminology course within six months of employment.Associate's Degree and coursework in a healthcare related field is preferred (e.g., Administrative Clinic Assistant, Medical Office, Medical Assistant, Health Care/Medical Receptionist or comparable). Exposure to electronic health record preferred. Ability to work independently, be goal-directed and have strong organizational skills. Effectively multitask without compromising quality. Ability to comprehend and excel in both verbal and written communication, including proper telephone etiquette, face-to-face interactions, and electronic communications. Ability to communicate with iniduals and small groups with credibility and confidence. Ability to handle difficult situations, remain calm under stress, manage emotional situations, display empathy and maintain positive communication during a rapidly changing/dynamic environment. Turn problems into opportunities by developing innovative and creative solutions. Demonstrate a friendly, positive attitude, display energy and drive in performing daily responsibilities. Must be flexible as well as easily adapt to a changing work environment which will require ongoing maintenance of job-related skills/activities. Must be willing to adjust work schedules in response to department or clinical needs. Able to manage and prioritize tasks simultaneously while working directly with patients who may exhibit erse needs. Basic Life Support (BLS) may be required in some areas. Iniduals may also need to complete additional coursework upon hire.

Exemption Status:  Nonexempt

Compensation Detail: $21.13 - $29.63 / hour

Benefits Eligible: Yes

Schedule: Part Time

Hours/Pay Period: 60

Schedule Details: .75 FTE Monday through Friday 7am- 1pm or 6am-12pm

Weekend Schedule: Some Saturday or Sunday mornings.

International Assignment: No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Recruiter Brianna Hanna

Title: Operations Manager

Location: Waianae, HI, United States

Onsite

Part-time

Job Description:

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

Overall store management, supervision, and policy implementation

Sales and inventory management

Employee staffing, training, and development

Financial management

Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions:

1. Management

Lead others and work effectively with store crews

Supervise, assign and direct activities of the store's crew

Effectively communicate information to store crew and supervisors in an open and timely manner

Support Store Manager with actions plans for operational and service improvement

2. Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture (greet, offer help, and thank)

Required Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

• Experience as a retail manager or supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours: 20

Time Type: Part time

Pay Range

The typical pay range for this role is: $17.00 - $31.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Title: Specialist, Underwriting - Personal Lines

Location: Arizona United States

Job Description:

If you're passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide's Property and Casualty team could be the place for you! At Nationwide, "on your side" goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care.

#LI-JS2

Job Description Summary

Success on our team requires a blend of customer service skill and analytical prowess. Each account we work on is interesting and challenging. Satisfaction comes from finding solutions that provide the best coverage and give our partner agents a way to differentiate themselves from the competition. If you are adaptable, responsive, love customers and really want to make a difference, we want to hear from you!

As a Specialist, you'll manage an assigned underwriting territory to identify business trends, ensure profitability and build agency relationships. Responsible for case and account underwriting (new and renewal policies) of profitable business within a complex and challenging territory, which may include private client and high value home accounts. We'll count on you to be the primary contact for portfolio profitability and growth management action plans and partnership with sales and claims and the portfolio underwriting efforts within assigned territory. We may also ask you to provide guidance and assistance to less experienced underwriters and other functional areas. You may also lead projects or research activities in support of business goals and support broader regional initiatives in partnership with product management.

Job Description

Key Responsibilities:

• Researches agency, district, and market data for assigned underwriting territory to identify business trends and opportunities for profitable growth. Obtains data/information from published sources, company data bases, and partnerships with sales, claims, agency or other contacts.

• Reviews and analyzes profitability measures through existing reports and through adhoc reports and queries to develop creative, intuitive and profitable business recommendations for agency, market, state and/or region. Develops written portfolio management reports/action plans for joint implementation with sales to drive profit and growth results or may support the portfolio management plans within assigned territory . Links knowledge of products, competitors, appropriate business mix, state statutes, rate structure, and underwriting guidelines to develop and/or support action plans in partnership with product management.

• Makes appropriate new business and renewal policy level underwriting decisions based on analysis, experience, and judgment in accepting, modifying or rejecting risks. Reviews and considers business loss experience, investigative reports, claims activity, file information and nature of risks, etc. in reaching sound decisions. Understands and adheres to filed rating plans.

• Makes account underwriting decisions based on agency history, policyholder's tenure, number of accounts, claims history, and long term performance indicators.

• Accountable for the proper classification of risks to ensure the matching of price and product to the customer. Is skilled at interpreting and using approved classification systems, rating plans and selection standards to determine eligibility, desirability and proper classification/pricing benchmarks for assigned product lines. Leads assessment of product/pricing effectiveness as it relates to underwriting and provides input to leadership.

• Initiates consulting opportunities with assigned agency force regarding business results, trends, competitor information and application of portfolio management action plans as appropriate. Recommends additional products, coverages and discounts to ensure the agency and customer receive maximum value. Uses curiosity, ingenuity and creativity to identify profitable opportunities.

• Actively pursues partnerships with sales, claims, and product management in implementing and driving profitable solutions for all lines of business submitted in assigned territory/underwriting district. Supports and may participate in agency reviews.

• Markets company products and services by working with agencies to identify needs and create or source profitable solutions. Builds and enhances the agency relationship by making contact that conveys interest in the agency¿s needs and goals. Completes all transactions in a first time final mode. Assists in providing agency staff with education when necessary.

• Manages the communication process between agencies and processing areas and makes decisions regarding the most effective and efficient method of communicating based on the issue, situation, and audience. Educates contacts on how to find answers to assist in streamlining communications.

• May lead special projects, task teams, or underwriting roundtables. May represent the company in DOI hearings/complaints.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to Underwriting Manager or Director. No direct reports.

Typical Skills and Experiences:

Education: Undergraduate degree in business administration, insurance, risk management, economics or finance preferred.

License/Certification/Designation: Definite progress toward attaining CPCU or other related insurance certification desirable.

Experience: Minimum of six years of experience in underwriting or related insurance experience. Experience leading or working on complex projects and or task teams.

Knowledge, Abilities and Skills: Strong knowledge of core business functions, underwriting polices and best practices, pricing, marketing, and insurance contracts. Role may require a strong knowledge of financial analysis concepts. Understands and can articulate company product details and values. Has a good understanding of competitor products and marketing strategies. Excellent written and verbal communications skills are necessary to present information to agents and sales managers. Skilled in Excel and other analytical tools to evaluate data. Role may require strong knowledge company data warehouse tools and related systems. Key competencies include: business acumen, functional/technical skills, command skills, interpersonal savvy, negotiating, problem solving, drive for results, managing and measuring work, customer focus, and decision quality.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager's leader and HR Business Partner.

Values: Regularly and consistently demonstrates Nationwide Values.

Job Conditions:

Overtime Eligibility: Not Eligible (Exempt)

Working Conditions: Normal office environment. Extensive time working on personal computer. May require valid driver's license.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

We currently anticipate accepting applications until 10/03/2025. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate ersity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

This position could be filled within any of the lower 48 U.S. states.

Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each inidual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, iniduals may contact the Smokefree Air Act Helpline at 888-944-2247.

For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740\_1.pdf

NOTE TO EMPLOYMENT AGENCIES:

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.

The national salary range for Specialist, Underwriting - Personal Lines : $70,000.00-$145,500.00

The expected starting salary range for Specialist, Underwriting - Personal Lines : $78,000.00 - $117,000.00

Title: Operations Manager

Location: Hempstead, NY, United States

On-Site

Part time

Job Description:

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

Overall store management, supervision, and policy implementation

Sales and inventory management

Employee staffing, training, and development

Financial management

Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions:

1. Management

Lead others and work effectively with store crews

Supervise, assign and direct activities of the store's crew

Effectively communicate information to store crew and supervisors in an open and timely manner

Support Store Manager with actions plans for operational and service improvement

2. Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture (greet, offer help, and thank)

Required Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

• Experience as a retail manager or supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

25

Time Type

Part time

Pay Range

The typical pay range for this role is:

$18.00 - $31.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 12/24/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Title: EHR Support Analyst

Location: Phoenix United States

Job Description:

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Responsibilities

Candidates must live within the Phoenix metro area and within driving distance of the Phoenix/Scottsdale Mayo Clinic Campuses. Iniduals interested in this position must be able and willing to make a commitment to remain in the position for a minimum of two years.

The ESA supports the overall strategy to optimize practice efficiency utilizing healthcare technologies. The ESA independently assists clinical staff with application support, system implementation and integration projects while proactively identifying software issues.

The ESA team works to improve user functionality and productivity of healthcare technologies The ESA works independently and collaboratively to optimize the EHR technologies. The ESA team functions as a liaison between clinical, business, and technical teams.

Focus Areas:

• Assisting in evaluation of clinical workflows to determine the impact and optimizing opportunities.
• Proactively identifying opportunities for provider and care team optimization through onsite support in all patient care practices
• Independently performs new care team onboarding practices that include but are not limited to Plummer Chart personalization, personal device customization as it relates to the Plummer Chart.
• Partnering with clinicians to provide at-the-elbow support for all health care team members in clinical practice areas including EHR technology tool set up
• Independently rounds in-person with assigned clinical service lines, assisting, and supporting the escalation process for issues requiring advanced support.
• Provides EHR education by answering questions and delivering needed system efficiency training
• Assisting with investigation and resolution of EHR issues using discretionary evaluation skills.
• Immediately available via phone, email, or other electronic means to provide real-time support to clinicians.
• Uses standard tools for tracking ongoing issues, requests, and resolutions.
• Participate on projects and provide go live support.
• Collaborating with EHR training team to deliver system efficiency training
• Mentor peers on support standards for department customers.
• Participating in business continuity planning for EHR outages
• Employing change management techniques to support the clinical end user with the transition and adoption of healthcare technologies
• Collaborating with multidisciplinary clinical team to ensure practice goals are met.
• Facilitating the use of data to evaluate outcomes and determine focused support.
• Assisting with implementation of local projects.
• Partner with Clinical Informaticist for assigned practices/departments to provide a collaborative approach in supporting clinicians within those areas.
• Advocates for appropriate access and use of data, information, and knowledge.
• Maintains a professional relationship with peers and healthcare team through open communication.
• Maintain basic IT knowledge and troubleshooting techniques.
• Attends clinical service line department meetings as CIPS representative.

Qualifications

Associates degree or certificate in a healthcare role (LPN, Medical Assistant, Administrative Clinical Assistant, Health Unit Coordinator, Certified Electronic Health Record Specialist, etc) required. Minimum of four years' experience in a healthcare role. Minimum of two years' experience using Epic electronic health record. Bachelor's degree preferred in Education, IT, Business or healthcare. Preferred one year experience in an EHR support role.

Computer literacy and current experience with EHR applications and healthcare technologies required such as Epic, dictation tools, ER mobile tools and MS Office. Position is a hybrid of required onsite support and remote work. Same day travel may be required. Weekend and 24/7 work may be required to provide go live and upgrade support. Possess problem solving skills to troubleshoot healthcare technology issues. Able to work independently and within a team setting to provide comprehensive support to assigned clinical practice areas. Ability to triage and prioritize work as well as perform a variety of tasks simultaneously. Possess critical thinking skills and be detail oriented. Effective verbal and written communication skills, with demonstrated ability to effectively communicate and interact with all levels of healthcare professionals.

Must have and maintain a valid driver's license and acceptable driving record in accordance with Mayo Clinic Policy.

Exemption Status

Exempt

Compensation Detail

Compensation range is $55,556.80 - $82,825.60 / salary. Iniduals interested in this position must be able and willing to make a commitment to remain in the position for a minimum of two years. This vacancy is not eligible for sponsorship, and we will not sponsor or transfer visas for this position.

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Monday - Friday, 8 a.m. to 5 p.m. On occasion evenings as needed. This is a Hybrid position with a minimum of 4 days on site per week. Candidates must live within the Phoenix metro area and within driving distance of the Phoenix/Scottsdale Mayo Clinic campuses.

Weekend Schedule

On occasion as needed for project go-live and EHR upgrades/activities.

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Recruiter

Briana Priniski

Music Streaming Platform Customer Expert with German and English (Remote within Bulgaria – No Calls)

Location: Sofia, Sofia City Province, Bulgaria, Bulgaria

Full-time

Remote

Company Description

About Us

Job Description

What You'll Do (Non-Voice Support Only)

• Provide email and chat support (no phone calls!) to Spotify users
• Answer common "how-to" and FAQ-type questions
• Assist with account management and payment-related issues
• Guide users through troubleshooting steps with patience and clarity

Qualifications

• Excellent written German (C1) and English (C1)
• Valid EU work permit
• Prior customer service experience is a plus
• Strong written communication and problem-solving skills
• A team player with a positive, can-do attitude
• Comfortable explaining complex topics in a clear, simple manner

Additional Information

What You’ll Get?

• Permanent contract with long-term job security
• Fully remote training and work from anywhere in Bulgaria
• Additional health and life insurance
• 21 days of paid annual leave
• Food vouchers and Multisport card (partially covered)
• Performance bonuses
• World-class training and career growth opportunities
• Digital HR services and 24/7 psychological support
• Relocation support package (if moving from another country)

Why Join Us?

• Fully digital onboarding and contract signing
• Recognition and referral programs
• Engaging employee events and wellness initiatives
• Learning platforms and certification support
• Exposure to global business and an inclusive, multicultural environment

Full-Time

The basics

• We are hiring an experienced ‘Senior Account Manager’ to further invest in our existing client relationships and new business opportunities
• You likely have at least 7 or more years of relevant experience between project and account management
• We are a distributed team working remotely (EST 10am - 6pm)
• Bonus if you live in NY/Brooklyn but not a requirement
• We are open to considering applicants with higher levels of experience, but this is not an entry level or junior role  
• If you believe you are more of a Project Manager, please consider applying to our “General Application”. We may open a round of hiring for a Project Manager soon, but it is not open yet and will start by reviewing candidates there. 

What we are looking for

• Client partnership: You have impressive experience partnering with your clients and your team on projects and ongoing retainers; from their successful completion to expanding a client partnership
• New business focus: You are experienced in overseeing proposals, meetings with potential clients, and have a genuine interest in continuing to develop this area of your career with a supportive team
• Project management background: You have past experience in project management of medium to large digital creative projects, particularly websites, in a relevant agency setting, equipping you to be a successful account manager and collaborator to project managers
• Nonprofit experience: You have experience of working with progressive organizations as your clients: nonprofits, foundations, and cultural institutions — otherwise, a genuine demonstrated interest in social impact
• Strategy background (a plus): Having past experience in directly advising clients on relevant digital strategy or related roles is a plus as a thought partner to clients, even if active strategy work would be carried out by strategists on the team
• Interest in developing the discipline: You are interested in contributing to our agency’s account management standards, documentation, guides..etc. recognizing that account management is a team effort

Benefits & Compensation

• Starting salary $80,000 to $100,000 commensurate with experience and may be adjusted based on your working location; with 5% to 20% of additional compensation as described below
• Up to 5% additional income through 401k employer match (after 3 months of employment)
• 10% to 15% of additional tentative income through discretionary end of year profit sharing and bonuses
• Generous health, dental, and vision insurance benefits
• Commuter benefits
• Employer matched donations to causes you care about
• Flexible PTO in addition to federal and team-wide days off
• Remote work supported with occasional opportunities to get together
• Significant investment towards onboarding, training, and your career
• Room for growth towards Associate Director and Director level roles

How to Apply

Sales and Customer Service Agent

locations

Michigan

time type

Full time

job requisition id

R4696

Hagerty is looking for Sales & Customer Service Agents to take our member experience to the next level. Hagerty’s service center plays a vital role in our success as a company. Once you join our team, you're one of us, an Automotive Enthusiast Advisor. The perfect Automotive Enthusiast Advisor aspires to be a fantastic advocate for our members, delivers superior service and embraces our purpose and mission to Save Driving.

What you’ll do

• Promote and sell Hagerty products and services to members and agents
• Be responsible for all sale activities including: initial sales conversation/quote, educating members on policies and new products and advancing the sale to close
• Service existing policies in a professional and timely manner
• Assess risk related to new and existing insurance policies
• Prepare accurate and complete documentation to support client activities

This might describe you

• Sales-focused outlook
• Demonstrated ability to deliver a high level of customer service
• Self-starter who is comfortable taking initiative
• Strong sense of urgency
• People person (& passion for helping others)
• Ability to learn and adapt quickly (you have a unique ability to think on your feet)
• Frequently collaborates with leaders on strengths and areas of opportunity
• Strong problem-solving skills
• Ability to multitask and prioritize
• Effective and efficient use of computer applications including MS Office products
• Ability to efficiently deal with a large volume of telephone business while maintaining a professional demeanor
• Familiarity of public company requirements, including Sarbanes Oxley and key regulations, if applicable
• Bilingual in English/Spanish is a plus

Other things to note

• A personal lines insurance license is a requirement of this position. Hagerty provides the necessary training and education to obtain licensing as well as materials and licensing fees.
• This role is open to MI residents ONLY.
• Our regular business hours are Monday through Friday, 7:45 AM to 8:00 PM EST, Saturday 8:15 AM to 5:00 PM EST and Sunday 11:45 AM to 4:00 PM EST.
• The compensation for this position will be $23.00 per hour with full benefits.
• Familiarity with public company requirements, including Sarbanes Oxley and key regulations, if applicable. For SOX compliant roles, responsible for designing, executing, and documenting internal controls where they have been identified as owners to prevent errors in financial reporting, processes, and business operations. Including attestation to the completeness, accuracy, and compliance of all financial reporting data, where applicable.

Say hello to Hagerty 

Hagerty is an automotive enthusiast brand and the world’s largest membership organization. Along with being a best-in-class provider of specialty insurance for enthusiasts, Hagerty is also home to the Hagerty Drivers Foundation, Garage + Social, Hagerty Drivers Club, Marketplace and so much more. Committed to saving driving for future generations, each and every thing Hagerty does is dedicated to the love of the automobile. 

Hagerty is a rapidly growing company that values a winning culture. We provide meaningful work for and invest in every single team member. 

At Hagerty, we share the road. We are an inclusive automotive community where all are welcomed, valued and belong regardless of race, gender, age, or car preference.  We are united by our shared passion for driving, our commitment to preserve car culture for future generations and our desire to make a positive impact in the world. 

If you reside in the following jurisdictions: California, Colorado, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, New Jersey, Ohio, Rhode Island, Vermont, Washington, or Canada please email [email protected] for compensation, comprehensive benefits and the perks that set us apart.  

#LI-Remote  

EEO/AA

Title: Divisional Growth Directors

Location: United States

Job Description:

JOIN TEAM TRILOGY

Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services - a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest.

POSITION OVERVIEW

Job Summary

The Division Growth Directors role manages sales duties within an assigned ision for the organization by directing business development strategies designed to generate, pursue, and close business.

Roles and Responsibilities

• Coaches, leads, and directs the work of a team of sales representatives who are responsible for selling Trilogy services.
• Establishes inidual sales goals and tracks performance against expectations.
• Develops and implements specialized or targeted sales strategies.
• Supports marketing, advertising, or related departments in promoting the organization's products or services.
• Manages the promotion and direction of the sales or service activities among customers or prospects in a ision.
• Reviews market analysis to determine customer needs, volume potential, price schedules, and discount rates.
• Assures that representatives are kept informed of changes in territories that might affect product sales.
• Analyzes sales statistics for strategic planning and to assist in promoting sales.
• Represents Trilogy with key professional accounts, and at industry association meetings and trade shows to promote product services.
• Acts as liaison between sales and other departments.
• Collaborates with other departments to ensure Trilogy objectives are met.
• Ensures ision goals and strategies support Trilogy's overall objectives.
• Directs product simplification and standardization to eliminate unprofitable items from sales line.
• Promotes exceptional customer relations.
• Holds assigned campuses accountable with their required sales activities.
• Other duties as assigned.

Qualifications

Education: Bachelor Degree

Experience: 5-8 years

Licenses and Certifications

None Required

Physical Requirements

Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus.

LOCATION

US-OH-

South Ohio Division

OH

BENEFITS

• Competitive salaries and weekly pay
• 401(k) Company Match
• Mental Health Support Program
• Student Loan Repayment and Tuition Reimbursement
• Health, vision, dental & life insurance kick in on the first of the month after your start date
• First time homebuyers' program
• HSA/FSA
• And so much more!

TEXT A RECRUITER

Bryce (502) 771-8090

LIFE AT TRILOGY

Whether you're looking for a new chapter, a change of pace, or a helping hand, Trilogy is committed to being the best place that you've ever belonged.

Flexibility is what you want, and flexibility is what you'll get.

Come into the office because you want to - not because you have to. At Trilogy, we're proud to embrace a hybrid work environment that allows you both the convenience of working from home and the flexibility of meeting with your co-workers in person. With collaborative workspaces, rotating cubicles, and meditation areas, our freshly renovated Home Office will accommodate the working style that works best for you.

Six months of training, orientation and fun!

We believe in setting our employees up for success. That's why your first six months are referred to as your "blue-badge" period - a time where you are encouraged to ask questions, ask for help when needed, and familiarize yourself with the company culture. Even when your blue badge period ends, you can rest assured that the Trilogy team will always have your back.

ABOUT TRILOGY HEALTH SERVICES

As one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to ersity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

FOR THIS TYPE OF EMPLOYMENT STATE LAW REQUIRES A CRIMINAL RECORD CHECK AS A CONDITION OF EMPLOYMENT.

Job Summary

The Division Growth Directors role manages sales duties within an assigned ision for the organization by directing business development strategies designed to generate, pursue, and close business.

Roles and Responsibilities

• Coaches, leads, and directs the work of a team of sales representatives who are responsible for selling Trilogy services.
• Establishes inidual sales goals and tracks performance against expectations.
• Develops and implements specialized or targeted sales strategies.
• Supports marketing, advertising, or related departments in promoting the organization's products or services.
• Manages the promotion and direction of the sales or service activities among customers or prospects in a ision.
• Reviews market analysis to determine customer needs, volume potential, price schedules, and discount rates.
• Assures that representatives are kept informed of changes in territories that might affect product sales.
• Analyzes sales statistics for strategic planning and to assist in promoting sales.
• Represents Trilogy with key professional accounts, and at industry association meetings and trade shows to promote product services.
• Acts as liaison between sales and other departments.
• Collaborates with other departments to ensure Trilogy objectives are met.
• Ensures ision goals and strategies support Trilogy's overall objectives.
• Directs product simplification and standardization to eliminate unprofitable items from sales line.
• Promotes exceptional customer relations.
• Holds assigned campuses accountable with their required sales activities.
• Other duties as assigned.

Qualifications

Education: Bachelor Degree

Experience: 5-8 years

Licenses and Certifications

None Required

Physical Requirements

Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus.

Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services - a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest.

Title: Real Property Agent III

Location: Seattle WA United States

Salary: $110,797.86 - $140,453.25 Annually

Job Type: Career Service, Full Time, 40 hrs/week

Job Number: 2025KK25268

Job Description:

Come make a difference and join team Metro!

King County Metro Transit is hiring an experienced Real Property Agent III to join the Transit Real Estate and Environmental work group in the Capital Division. The Real Property Agent Ill is responsible for a variety of real property work associated with public transit capital and operating projects.

As a Real Property Agent, you will manage and obtain complex permits from city, county, and state jurisdictions for transit capital projects; acquire sites for transit facilities; handle real estate transactions including property research, title analysis, encumbrances, property dedications; and manage aspects of transit real property such as coordinating with interested internal and external groups, and responding to agency and citizen inquiries. Current projects include supporting expansion of Metro's operating bases and Rapid Ride transit routes.

Recruitment Information:

This recruitment will be used to fill 1 Career Service vacancy. In addition, this selection process may be used to generate an eligibility pool for future Career Service vacancies that may occur in this classification within the Capital Division. The eligibility pool will be retained for 12 months from the time it is established and may be extended or used at the discretion of the hiring authority.

Applying equity and social justice principles is a daily responsibility and a foundational expectation for all of King County employees. In this role you will apply equity and social justice principles to all aspects of the work.

As a Real Property Agent III, you will:

• Recommend and help develop strategies, plans and schedules for right-of-way and property projects in coordination with project team; identify the need for permits, property acquisition and relocation; obtain property rights and permits; and monitor project construction.
• Perform comprehensive legal research into proposed transactions such as deeds, contracts, easements, title searches, right-of-way restrictions, zoning and land use requirements, encumbrances, value appraisals and price analysis, environmental impact, complex capital project permits, escrow accounts, and franchise rights.
• Contact property owners; discuss projects and potential displacements; make purchase offers as determined by management; evaluate owners' counterproposals; recommend administrative settlements; and prepare legal instruments regarding compensation, terms and conditions of acquisitions.
• Make recommendations to more senior, supervisor and/or managerial level positions for the prioritization of real estate program goals/objectives; frame budgetary, statutory and operating conditions of real estate related programs; assist in the final determination of budget schedule and scope of real estate related project or program.
• Review work or lead other staff; provide advice and/or training to staff.
• Review and understand engineering drawings and plans.
• Perform complex property lease negotiation and management duties in support of large capital and/or real property projects throughout the County.
• Develop and coordinate the acquisition of complex permits from multiple regulatory bodies and partner agencies for large capital project agreements, including negotiating terms and conditions, for highly visible and often politically sensitive enterprise-wide real estate related capital or asset management programs.
• Coordinate interdisciplinary project teams.
• Ensure that permit conditions and requirements are met during project construction and post-construction.
• Review and evaluate appraisals done by consultant appraisers.
• Initiate consultant selection procedures and monitor contracts to ensure compliance with consultant selection and administration procedures.
• Acquire property rights for County Capital Projects.
• Prepare legal documents; consult with attorneys, engineers and other experts regarding the impact of legal and technical problems involved in complex acquisitions, permitting or other real estate transactions; act as an expert witness to provide litigation support.
• Track and document grant compliance with external funding agencies and support federal, state, and internal audits.
• Prepare economic feasibility studies.
• Recommend, develop, and implement new techniques, procedures, policies and applications.
• Represent King County at community meetings and public hearings; make presentations before other jurisdictions and community groups.
• Perform other duties as assigned.

Experience, Qualifications, Knowledge, Skills

We are looking for candidates who meet the following minimum qualifications:

• 5 years of increasingly responsible land use, permitting, property management, right of way, and real estate experience
• Ability to be innovative and creative and contribute to the development and implementation of new procedures, practices, and policies.
• Ability to manage complex processes (such as permitting and acquisition), meeting deadlines and achieving goals.
• Excellent oral and written communication skills. Must be able to effectively communicate with members of a erse community and work effectively with property owners, public officials and other agencies in the land use/permitting, property management, and problem-solving processes.
• Ability to effectively present complex technical information to a wide variety of audiences including, but not limited to, elected officials, engineers, and other professionals and to the public.
• Ability to act independently and proactively to meet the needs of the Division, to make independent decisions and to provide quality customer service.
• Demonstrated knowledge of land use laws and permitting processes, real estate interests, property dedication processes, title analyses, and the title clearing process.
• Demonstrated knowledge of contracts and contracting; ability to read and interpret contract terms.
• Demonstrated knowledge of negotiation techniques/strategies.
• Demonstrated knowledge of escrow and appraisal techniques.
• Demonstrated knowledge of property management.
• Basic knowledge of construction and engineering practices related to capital project design and construction projects.
• Ability to prepare budgets, detailed scopes of work and cost estimates.
• Ability to procure and manage consultants.
• Ability to foster positive, proactive work relations in a erse, collaborative work environment.
• Demonstrated skill in successfully advocating a position and achieving a desired result through negotiation.
• Proficiency with Microsoft Office suite tools including Word, Excel, Outlook, SharePoint, and PowerPoint.
• Valid Washington State Driver's License (or ability to obtain Washington State driver's license upon hire) or alternative mobility to off-site locations.

The most competitive candidates will meet some of these desired qualifications:

• International Right of Way Association Credentialing, RWA, RWP and SR/WA - highly desirable
• A bachelor's degree in a related field
• Knowledge of FTA rules and regulations
• Knowledge of and/or experience with transit operations, functions and/or facilities

Supplemental Information

Work Schedule:

Our regular business hours are 40 hours per week, Monday through Friday. However, work outside of these hours may occasionally be required. This position is classified as exempt under the Fair Labor Standards Act, and therefore, is not eligible for overtime pay. We may also consider flexible hours.

Work Location:

The main work site associated with this position is King Street Center, 201 S. Jackson St, Seattle WA 98104.

Telecommuting Requirement:

This is a hybrid role, requiring a combination of remote and onsite work at various King County facilities where employees will have access to shared workspaces. A County-issued laptop will be provided, and employees must maintain a dedicated workspace with reliable internet access to perform their duties efficiently and remain accessible during scheduled work hours. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

Union Membership: TEA (Technical Employees Association)

Job Code: 265003

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value ersity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

King County offers a highly-competitive compensation and benefits package designed to meet the erse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:

• Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what's best for themselves and their eligible dependents
• Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
• Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
• Transportation program and ORCA transit pass
• 12 paid holidays each year plus two personal holidays
• Generous vacation and paid sick leave
• Paid parental, family and medical, and volunteer leaves
• Flexible Spending Account
• Wellness programs
• Onsite activity centers
• Employee Giving Program
• Employee assistance programs
• Flexible schedules and telecommuting options, depending on position
• Training and career development programs

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.

NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.

Title: Real Estate Associate - Property Management

Location: Albuquerque United States

Requisition ID: req34667

Job Description:

The University of New Mexico (UNM) Real Estate Department is seeking an enthusiastic and positive inidual to join our team as a Real Estate Associate. This role will be located at the Property Management Office at UNM's Science and Technology Park (STP@UNM) on South Campus.

STP@UNM aims to link real estate opportunities with university and private industry research needs to foster economic development and stimulate research. The STP@UNM hosts a erse range of tenants, including research and development, education, manufacturing, bioresearch, and healthcare entities.

The Real Estate Associate plays a critical role in supporting the day-to-day operations of approximately 350,000 square feet of office, laboratory, educational, and research space across multiple buildings. This includes engaging with tenants, vendors, contractors, and university personnel to assess, coordinate, and ensure the completion of the maintenance and repairs of the facilities and grounds overseen by the Property Management Office.

We are seeking an inidual with outstanding customer service, a keen eye for details, a desire and ability to learn and to build positive working relationships. Strong verbal and written communication skills, excellent time management, and the ability to work independently are also highly desirable.

This position requires a Bachelor's degree and at least 2 years of experience directly related to the duties and responsibilities specified. The applicant must have a current New Mexico Real Estate Associate Broker or Qualifying Broker License or must obtain such license within 12 months of date of hire.

See the Position Description for additional information.

Conditions of Employment

• Successful candidate must possess a current NM Real Estate Associate Broker or Qualifying Broker License OR must obtain such licensure within 12 months of date of hire.
• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.

Minimum Qualifications

Bachelor's degree; at least 2 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Preferred Qualifications

• Knowledge of real estate, property management, construction management and/or leasing.
• Experience in monitoring, reconciling, and assisting with fiscal administration, including but not limited to procurement, contracts, and budgeting.
• Highly organized with strong time management skills
• Problem solving and an understanding of prioritization
• Excellent written, verbal and interpersonal communications skills
• Excellent customer service skills and professional demeanor
• Ability to work independently and manage multiple projects

Additional Requirements Campus Main - Albuquerque, NM Department Real Estate Operations (348A) Employment Type Staff Staff Type Regular - Full-Time Term End Date Status Exempt Pay Monthly: $3,802.93 - $4,660.93 Benefits Eligible This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information. ERB Statement As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. Background Check Required Yes For Best

Eligible for Remote Work Yes Eligible for Remote Work Statement This position is in-person, with the possible opportunity to telecommute as appropriate. 

To be considered for this position: • Complete a UNMJobs application to include employment history • Attach a current resume, listing three current and former supervisory references • Attach a cover letter that address our preferred qualifications of the posting • Incomplete applications may not be considered

The University of New Mexico is committed to hiring and retaining a erse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment.

UserTesting is hiring a remote Senior Customer Success Manager. This is a full-time position that can be done remotely anywhere in the United Kingdom.

UserTesting - The human insight platform.

@CryptoBot is one of the largest products on Telegram for buying, selling, exchanging, and transferring cryptocurrency. We have an active international userbase, with a key trading volume in CIS countries. More than 2 million users use @CryptoBot every month. We are now looking for a dedicated Customer Support Specialist who is aligned with our vision and can join us on the mission to revolutionize the financial industry.

What youʼll be working on:

• Handle user inquiries in CRM system clearly, politely, and efficiently.
• Resolve issues independently or escalate to product, development or compliance teams when needed.
• Spot patterns in user problems and suggest improvements to internal processes and the knowledge base.
• Identify and escalate any suspicious activity to the compliance department for further investigation.
• Participate in developing the knowledge base (instructions, regulations, rules).
• Keep up with platform updates and learn new product features as theyʼre released.
• Contribute to internal documentation and help improve onboarding for new team members.

What we expect from the candidate:

• Fluent Russian.
• Minimum of 1 year of experience in customer service, preferably within the crypto, finance, or e commerce industries.
• Excellent written and verbal communication skills with a keen attention to detail.
• Demonstrate honesty, integrity, and a proactive approach to problem-solving.
• Ability to stay calm under pressure and handle challenging users respectfully.
• Capable of processing up to 150 tickets per day without compromising quality.
• Willingness to work 5/2, preferably in the afternoon or evening (CET).

What we offer:

• Youʼll work on a real product used by thousands of people every day.
• Youʼll be part of a small, strong team where good ideas are noticed and supported.
• We offer room to grow – support team members have moved into compliance, product, and more.
• No bureaucracy, no micromanagement – just clear goals and ownership of your work.

Join our team at Crypto Bot and become a pivotal part of revolutionizing the crypto experience for users worldwide

⬇

Apply Now

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes 💛

What you will do:

• Provide exceptional customer support via chats and emails
• Build positive and long-lasting relationships with customers
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers’ sensitive information
• Apply the latest and greatest customer happiness practices
• Maintain working knowledge of our client’s products and services
• Communicate with developers and other departments of various IT companies

What you need to succeed in this role:

• Native Kazakh, and English B2 communication skills
• At least 6 months of experience in a customer support role
• Personal or professional experience in crypto is a must
• Analytical and research skills
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• Experience with CRM systems

Benefits and Perks:

• Flexible schedule
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who are we?

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an inidual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYouApp__Candidate Privacy Notice.

⬇

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We build software products and websites for publishers. This position is primarily responsible for handling and resolving our clients’ incoming support cases, providing direct assistance or gaining resolution through our talented team. This is a full-time position.

Job duties include:

• Perform tier 1 triage on support tickets

• Manage support tickets through our online customer support portal

• Escalate/reassign issues to other team members as needed

• Effectively work with clients and other team members, including Product, Project Management, and Engineering

• Assists with the testing of software updates

• Attend scrum team ceremonies and assist with sprint prioritization

• Technical debugging of product or website issues reported by clients

Qualifications:

• Excellent written and verbal communication skills

• Demonstrated experience in customer service and support roles

• Technical knowledge for basic debugging and troubleshooting

• Demonstrated experience using AI

• Availability in Central and Eastern Time Zones

Strongly Preferred:

• Content Management System experience including working with and troubleshooting websites

• Experience in Agile SDLC

• Experience using SQL to query and analyze data

• Knowledge of website performance indicators and advertising systems

About Zscaler Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. Our Engineering team built the world’s largest cloud security platform from the ground up, and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint, the team has made us and our multitenant architecture today's cloud security leader, with more than 15 million users in 185 countries. Bring your vision and passion to our team of cloud architects, software engineers, security experts, and more who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy. We are hiring an experienced Engineering Manager - Atlassian Tools to lead a team focused on Jira and Confluence Data Center products. You'll oversee technical delivery, ensure scalability and security, mentor team members, drive collaboration, and foster innovation, aligning efforts with organizational goals. Reporting to the Manager, Engineering Operations, your role includes:

Providing leadership to an embedded Atlassian team at Zscaler, including educating/training the team of Jira/Confluence administration best practices, mentoring/career coaching, and being actively involved in code review Orchestrating application upgrades, maintenance, monitoring, and observability Reviewing and implementing integrations with productivity and test management tools such as Asana, Slack, Sentry, Snowflake, Glean, XRay and BrowserStack Facilitating the migration to the Atlassian Cloud from Data Center Playing the role of frontline support and developer as needed as an engineer, guiding the team on more complex tasks

What We’re Looking for (Minimum Qualifications) 

Bachelor's degree in computer science, information technology, or a related field 5+ years experience in administration and development of Atlassian Data Center / Cloud products, with emphasis on Jira/Confluence 2+ years of leading a team of engineers, including Atlassian SMEs Understanding of Cloud Infrastructure (AWS preferred), and different cloud infra components that make up Atlassian Data Center stack Experience with scripting languages (e.g. Python and Groovy) for automation and customization of Atlassian tools including integration with build and deployment infrastructure

What Will Make You Stand Out (Preferred Qualifications)

Experience with facilitating and executing Atlassian Data Center to Atlassian Cloud migration Understanding of CI/CD pipeline, and integrating DevOps tools with the Atlassian stack Experience integrating and working with tools like Asana, Slack, Sentry, Snowflake, Glean, XRay and BrowserStack

LI-HYBRID

LI-SK3At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the erse needs of our employees and their families throughout their life stages, including:

Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more!

Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all iniduals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neuroergent or require pregnancy-related support.

⬇

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Job Title: Guest Services Agent

About Us

We are a hotel and Airbnb management company headquartered in NYC, with a work-from-home team split around the globe (we were working from home before it was the trend! :-) ). Founded in 2015, we weathered the pandemic and are again starting to grow!

Looking For

We are looking for a rockstar team member to fill out our guest and booking services team. Your primary role will be to help answer guest questions, verify and respond to booking requests, and generally offer guest support. The volume of inquiries is fairly low, so you will also be asked to work on administrative, marketing, sales or research tasks during this shift. These tasks will be assigned according to your skillset and interests.

Shift

You will be expected to work from your computer M-Th, and monitor calls and messages from your phone on Friday - Sunday. When applying, please describe your hotel or Airbnb guest services experience.

• 12pm - 8pm NYC time

Salary

$1,250 - $2,500/mo. Depends on experience.

Requirements

- 5+ years hotel or airbnb guest services experience

- 1 solid internet connection with at least 30mbps speed

- A backup internet connection and battery in case of power outages

- A laptop and cell phone able to support the latest versions of igms and line2

- A calm demeanor and a quick wit

- Ability to think creatively under stress

- Ability to work simultaneously on multiple projects

Optional (let us know if you have any of the below skills!):

- Social media experience

- Sales experience

- Marketing experience

- Real estate research experience

- Spanish, Hebrew, and/or German

Benefits

- 3 weeks paid vacation after your first 6 months

- 5 paid family and/or sick leave days after your first 6 months (convertible to vacation days if not used)

- 7 public holidays (your choice of US or personal local)

- $2,000 education credits after your first 6 months

- Flexible choice of holidays (we ask you monitor from your phone, but will be able to celebrate with friends/family as you wish

- The ability to work from anywhere with an internet connection

Note that we will not be hiring anyone with less than 5 years hotel or airbnb experience. You are expected to be working on your own after a 1 week training period, and this is unfortunately just too steep a learning curve without prior experience.

Udacity is hiring a remote Lead, Global Support. This is a full-time position that can be done remotely anywhere in India.

Udacity - Advance your career with online courses.

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes 💛

What you will do:

• Provide exceptional customer support via chats and emails
• Build positive and long-lasting relationships with customers
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers’ sensitive information
• Apply the latest and greatest customer happiness practices
• Maintain working knowledge of our client’s products and services
• Communicate with developers and other departments of various IT companies

What you need to succeed in this role:

• Native Kazakh, and English B2 communication skills
• At least 6 months of experience in a customer support role
• Personal or professional experience in crypto is a must
• Analytical and research skills
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• Experience with CRM systems

Benefits and Perks:

• Flexible schedule
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who are we?

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an inidual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYouApp__Candidate Privacy Notice.

⬇

Apply Now

Interaction Design Foundation is hiring a remote Support Specialist and Writer. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

Interaction Design Foundation - The biggest online design school globally.

Squarespace is hiring a remote Customer Support Advisor, Italian. This is a full-time position that can be done remotely anywhere in Ireland.

Squarespace - The all-in-one solution for anyone looking to create a beautiful website.

$15 per hour plus commissions! Must live in the Orlando, FL area! Are you looking for a place where meaningful moments are made together? At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Call Center Vacation Planner at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity. Where great benefits lead to a life fulfilled. Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities Benefit eligibility will vary by position As a Call Center Vacation Planner, a typical day will include: Communicate via telephone calls (Outbound and potential inbound calls) with customers and potential owners to sell preview package sales/tours, including explaining the opportunities available and answering questions. Verify that iniduals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for an HVC property. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Check the availability of accommodations and dates, including finding alternative dates or options if the first choice is not available. Guest Experience and Company Standards Interact with colleagues and guests professionally and promptly. Contribute to team goals. Maintain confidentiality of proprietary materials and information. Always follow company policies and safety procedures. To Become a Call Center Vacation Planner at HVC: Available to work various shifts, holidays, and both weekend days. Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. Must possess the ability to navigate multiple computer systems simultaneously, along with proficiency in reading, writing, and comprehension. Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements. Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a erse workforce and sustaining an inclusive culture.

We’re looking for a freelance Customer Care Specialist to be the first point of contact for our clients and prospects. Your role will be to make sure every interaction feels smooth, helpful, and professional.

About Hublead

Hublead is a sales productivity tool that connects LinkedIn / LinkedIn Sales Navigator with HubSpot CRM.

With Hublead, sales teams can:

• Import LinkedIn contacts & companies directly into HubSpot.
• Sync LinkedIn invitations, messages, and activity into HubSpot automatically.
• Track performance with reporting and dashboards.
• Enrich contacts with accurate email & phone data.

We’re growing fast and need someone to help us deliver the same quality of care to our customers that our product brings to their sales teams.

What you’ll do

• Manage our customer inbox (email + chat).
• Answer product questions clearly and promptly (mainly about Hublead’s integration with HubSpot and LinkedIn).
• Redirect sales or training requests to the right person on our team.
• For bug reports:
  • gather detailed information from the client,
  • try to reproduce the issue,
  • prepare a clear summary for our tech team.
• Document recurring questions and help us improve our knowledge base / FAQs.

What we’re looking for

• Excellent written communication in English (must be clear, natural, and professional)
• Good oral English skills, enough for smooth communication with our team.
• Familiarity with HubSpot CRM (or other CRM tools).
• Experience in customer support (SaaS or tech environment preferred).
• Detail-oriented, organized, and proactive.
• Comfortable working independently in a remote setup.
• Bonus: experience with LinkedIn Sales Navigator or sales tools.

Practical details

• Freelance, remote
• Part-time to start (around half a day), with potential to expand over time.
• Direct collaboration with the founders

Anchorage Digital is looking to hire a Member of Client Experience to join their team. This is a full-time position that can be done remotely anywhere in the United States.

Apollo is hiring a remote Senior Customer Operations Manager. This is a full-time position that can be done remotely anywhere in the United States.

Apollo - Apollo is the all-in-one sales intelligence platform.

Peerspace is hiring a remote Customer Experience Associate. This is a full-time position that can be done remotely anywhere in the United States.

Peerspace - Unique venues for meetings, events, photo & film shoots.

QuickNode is looking to hire a Customer Success Manager to join their team. This is a full-time position that can be done remotely anywhere in Portugal, or the United States.

Bitwarden is hiring a remote Customer Success Specialist (EMEA). This is a full-time position that can be done remotely anywhere in EMEA.

Bitwarden - Open source password management solutions for iniduals, teams, and businesses.

Description:

As a Customer Support Specialist, you’ll play a key role in ensuring our clients’ customers receive top-notch support. Your main responsibilities will include:

• Responding to customer inquiries via phone, email, and/or chat
• Providing fast, friendly, and professional assistance
• Troubleshooting product and service issues to find optimal solutions
• Maintaining detailed and accurate records of customer interactions
• Staying up to date on client products, services, and policies to provide accurate information
• Collaborating with teammates and sharing feedback to continuously improve the customer experience

Requirements:

We’re looking for highly motivated iniduals with a customer-first attitude and the ability to work independently. The ideal candidate will have:

• This is a fully remote position, but you must be located within the United States
• Fluent in speaking, writing, and reading the English language
• A reliable Internet connection and computer
• A positive, professional attitude and a passion for helping others
• The ability to work independently in a distraction-free home office
• Previous customer support experience is a plus, but not required

Why Apply:

• Fully remote: work from anywhere within the United States
• Full-time and part-time available
• Competitive hourly pay from $20/hr

1. Role Overview

Mercor is collaborating with a leading AI lab that is conducting projects in the consumer goods sector. We are seeking experienced customer support professionals with strong knowledge of consumer goods workflows, product issue resolution, and customer communications. Experts will contribute their industry insight to help design, test, and refine AI systems that model real-world consumer support scenarios. This is a unique opportunity to apply your expertise toward advancing next-generation AI applications.

2. Key Responsibilities

• Advise on consumer goods customer support workflows, from product inquiries to returns and replacements
• Review and refine end-to-end processes for handling order issues, product quality concerns, and warranty claims
• Provide expertise on escalation management, compliance considerations, and customer communication standards
• Offer guidance on optimizing the use of customer support tools (e.g., Salesforce, Zendesk, Freshdesk, CRM platforms)
• Support the development of knowledge bases, training materials, and scenario-based documentation

3. Ideal Qualifications

• 5+ years of customer support experience in the consumer goods industry, ideally with some management experience
• Strong understanding of common consumer support scenarios, including returns, refunds, warranty claims, and product inquiries
• Familiarity with CRM systems, order management systems, and related customer support platforms
• Proven ability to analyze support workflows and recommend process improvements
• Strong communication and problem-solving skills, with experience managing complex or escalated cases

4. More About the Opportunity

• Remote and asynchronous — flexible scheduling
• Expected commitment: ~20–40 hours/week
• Project-based engagements with potential for ongoing contracts

5. Compensation & Contract Terms

• $100–120/hour depending on experience and geography
• Payments issued weekly via Stripe Connect
• Independent contractor classification

6. Application Process

• Submit your resume or LinkedIn profile to get started
• Complete a short video interview highlighting consumer goods customer support expertise
• Responses typically provided within 5 business days

7. About Mercor

• Mercor is a talent marketplace that connects top experts with leading AI labs and research organizations.
• Our investors include Benchmark, General Catalyst, Adam D’Angelo, Larry Summers, and Jack Dorsey.
• Thousands of professionals across domains like law, creatives, engineering, and research have joined Mercor to work on frontier projects shaping the next era of AI.

We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request.

About Affine

Affine is building an incentivized RL environment that pays miners for incremental improvements on tasks like program synthesis and coding. Operating on Bittensor’s Subnet 120, we’ve created a sybil-proof, decoy-proof, copy-proof, and overfitting-proof mechanism that rewards genuine model improvements. Our vision is to commoditize reasoning—the highest form of intelligence—by directing and aggregating the work of a large, non-permissioned group on RL tasks to break the intelligence sound barrier.

Overview

Affine’s strength comes from its open, global network of miners, validators, and contributors competing to advance RL. As a Community Moderator & DevRel, you’ll be the bridge between our core team and the participants building on Affine, Bittensor’s Subnet-120. Your role is to guide, educate, and support the community while ensuring discussions remain productive, transparent, and aligned with Affine’s mission. This is a hybrid role: part community steward, part technical advocate. You’ll help keep the subnet healthy and growing while lowering barriers for new researchers and engineers to join the competition. Success means a thriving, self-sustaining community where contributors are empowered to participate, compete, and innovate.

Responsibilities

• Manage communications with validators and miners, ensuring clarity, fairness, and alignment with Affine’s goals.
• Support onboarding of new participants, helping them understand how to submit, improve, and compete with models effectively.
• Moderate community discussions to remain constructive, transparent, and mission-driven.
• Translate technical updates into clear, accessible guidance for developers and contributors.
• Maintain and improve documentation, tutorials, and educational materials to support the ecosystem.
• Collect and surface community feedback to the engineering team, helping to shape future improvements.
• Champion developer and researcher needs, ensuring participation remains rewarding and accessible.

Requirements

• Experience building and engaging with technical communities (e.g., open-source, crypto, ML/AI).
• Strong communication skills, with the ability to explain complex concepts simply and clearly.
• Familiarity with developer relations, community moderation, or technical advocacy roles.
• Understanding of decentralized networks, machine learning, or reinforcement learning (preferred).
• Comfortable balancing technical guidance with community management responsibilities.
• Proactive, collaborative mindset with the ability to foster trust and engagement across erse stakeholders.

Position Overview

This is a fully remote work-from-anywhere position.

The Account Manager serves as the strategic liaison between clients and SiteCare's technical teams, responsible for ensuring exceptional client satisfaction while driving account growth through proactive website maintenance, optimization, and solution development. This role combines technical WordPress expertise with relationship management and leverages modern tools, including AI/LLM technologies, to deliver superior client outcomes.

Core Competencies

Technical Acumen & Digital Innovation

• Demonstrates strong understanding of WordPress ecosystems, including themes, plugins, and optimization best practices
• Proficiently utilizes AI and LLM tools to enhance workflow efficiency, content analysis, and problem-solving capabilities
• Maintains current knowledge of web technologies, SEO practices, and performance optimization techniques
• Effectively uses and optimizes workflows across platforms including Freshdesk, Buddy, ClickUp, and Slack

Client Partnership & Growth

• Develops and maintains strong client relationships while identifying opportunities for account expansion
• Proactively monitors client websites for optimization opportunities and potential issues
• Translates technical concepts into clear, actionable recommendations for clients
• Manages client budgets ranging from $1K to $10K+, ensuring optimal resource allocation
• Creates detailed proposals and quotes for additional services and improvements

Project & Communication Management

• Serves as the primary point of contact for client requests during business hours (9:00 AM - 5:00 PM EST)
• Utilizes both traditional and AI-powered tools for enhanced communication, including screen captures, video recordings, and documentation
• Collaborates effectively with development teams to scope, prioritize, and execute client requests
• Maintains clear documentation of client interactions, technical requirements, and project progress

Key Responsibilities

Client Success Management

• Effectively communicates SiteCare’s benefits and onboarding process for New Clients
• Develops and implements account growth strategies tailored to each client's business objectives
• Conducts regular account reviews to ensure service alignment with client needs
• Monitors and reports on key performance indicators (KPIs) for client websites
• Leverages data analytics and AI insights to provide strategic recommendations

Technical Operations

• Coordinates with development teams to implement maintenance and optimization solutions
• Uses LLM tools to assist in:
  • WordPress analysis and troubleshooting
  • Performance monitoring and reporting
  • Documentation generation and maintenance
• Monitors website performance metrics and suggests improvements

Internal Collaboration

• Partners with development teams to ensure efficient project execution
• Contributes to the improvement of internal processes and procedures
• Shares knowledge and best practices across the team
• Participates in team training and skill development initiatives

Quality Assurance

• Ensures all deliverables meet SiteCare's high-quality standards
• Reviews and tests website changes before client deployment
• Maintains accurate documentation of all client-related activities
• Adheres to and helps evolve best practices and standard operating procedures

Required Skills & Qualifications

Technical Skills

• Proven experience with WordPress and related technologies
• Understanding of web hosting, DNS, and basic server management
• Familiarity with modern AI/LLM tools and their application in web management
• Experience with project management and communication platforms

Professional Skills

• Excellent written and verbal communication abilities
• Strong analytical and problem-solving capabilities
• Proven ability to manage multiple projects and priorities
• Experience in client relationship management and account growth

Tools & Technologies

• WordPress CMS and common plugins
• Project management tools (ClickUp, etc.)
• Communication platforms (Slack, FreshDesk)
• AI/LLM platforms for technical analysis and content optimization
• Documentation and knowledge base systems

Growth & Development

• Actively participates in continuing education and skill development
• Stays current with emerging technologies and industry trends
• Contributes to team knowledge sharing and best practices
• Helps identify and implement process improvements

This position requires a unique blend of technical expertise, client relationship skills, and innovative thinking to deliver exceptional value to SiteCare's clients while driving sustainable account growth.

Diversity, Equity & Inclusion

SiteCare is committed to creating a erse, equitable, and inclusive workplace where all employees feel valued, respected, and empowered to bring their authentic selves to work. We believe that erse perspectives lead to better solutions and stronger results for our clients. We actively encourage applications from iniduals of all backgrounds, experiences, and perspectives, including but not limited to differences in race, ethnicity, national origin, gender identity, sexual orientation, age, socioeconomic status, disability status, and veteran status. Our inclusive workplace supports our team members' growth while fostering innovation.

Die hey contact heroes stehen für Innovation im Kundenservice! Unser Fokus liegt auf der Bereitstellung erstklassiger Kundenservice-Lösungen. Mit über 500 Agent:innen sind wir bereits in 17 Ländern rund um die Uhr im Einsatz.

Wir sind stolz darauf, eine Plattform zu bieten, die von Teamgeist, Kreativität und kontinuierlicher Weiterentwicklung geprägt ist. Werde Teil unserer Community und gestalte mit uns die Zukunft des Kundenservice!

Wir suchen talentierte und kreative Köpfe, die Lust haben, spannende Projekte aktiv mitzugestalten. Dich erwartet ein dynamisches Arbeitsumfeld, vielfältige Aufgaben, Zusammenarbeit auf Augenhöhe und die Chance, deine Fähigkeiten weiterzuentwickeln.

Unser Wachstum spricht für sich: Aktuell suchen wir fast 100 weitere EU-Freelancer (m/w/d), um uns im Inbound-Kundenservice für einen namhaften Auftraggeber aus dem Telekommunikationssegment (Mobilfunk) zu unterstützen.

Aufgaben

Deine Mission:

• Annahme und eigenständige Bearbeitung eingehender Kundenanrufe, lösungsorientiert und effizient
• Professionelle, freundliche und serviceorientierte Kommunikation mit unseren Kund:innen
• Dokumentation und Pflege aller Kundenanliegen im CRM-System
• Sicherstellung von Servicequalität und Kundenzufriedenheit auf höchstem Niveau

Qualifikation

Dein Profil:

• Du erfüllst die Vorraussetzung als Freelancer zu arbeiten,
• Du verfügst über erste Erfahrungen im Kundenservice,
• Dein Arbeits-/Wohnort liegt in der EU (außerhalb Deutschland) oder Du wanderst demnächst aus
• Du hast sehr gute Deutschkenntnisse (C1/C2 nachweisbar),
• Eigenständige Arbeitsweise und hohe Zuverlässigkeit,
• Du hast einen sicheren Arbeitsplatz, der für Dritte nicht einsehbar und/oder zugänglich ist,
• Du verfügst über einen Schreibtisch, einen Bürostuhl, und die erforderliche Hardware (PC, zwei Monitore, Maus/Tastatur, Webcam, Headset),
• Du hast eine stabile Internetverbindung mit mindestens 50 Mbit/s (per Kabel).

Benefits

Unser Angebot:

• Einen fairen Vertrag und eine angemessene Vergütung deiner Freelancer-Leistung,
• Die Perspektive einer langfristigen Partnerschaft,
• Eine Zusammenarbeit auf (echter) Augenhöhe,
• Eine umfangreiche und persönliche Einarbeitung.

Klingt gut? Dann freuen wir uns auf deine Nachricht!

Plaid is hiring a remote Consumer Support Specialist. This is a full-time position that can be done remotely anywhere in the United States.

Plaid - Develop the future of financial services.

UserTesting is hiring a remote Senior Manager, Customer Success. This is a full-time position that can be done remotely anywhere in the United States.

UserTesting - The human insight platform.

We're Chargeback.io, a fast-moving startup helping online businesses protect their revenue by preventing chargebacks. We’re looking for an experienced Account Manager to join us as the face of our brand.

In this role, you’ll ensure our customers feel supported, the platform runs smoothly for them, and any issues get resolved quickly.

Word of mouth is our top source of new business, and you’ll be the main driver of it.

What You’ll Do

• Be the primary point of contact for customers from day one

• Provide onboarding and ongoing support via chat, email, phone, and video calls

• Troubleshoot common platform issues and escalate when needed

• Build long-term, trust-based relationships. Many clients stay with us for years

• Identify client pain points and actively work to improve their experience

This is a relational role, not transactional. We’re seeking someone who can build deep client relationships and loves making customers feel heard, helped, and valued. Even when they can be demanding.

What You’ll Need

• 2+ years in B2B SaaS or fintech account management

• Fluent English (spoken and written)

• Quick thinking and problem-solving skills

• Excellent communication: clear, kind, and confident

• We’re not here to micromanage. You’ll have the freedom to lead and the responsibility to deliver.

You’ll join a lean team, work independently and remotely, and play a key role in helping our clients succeed and grow.

Next steps

Think this role could be a fit? Send us a quick video showing your face and answering:

1. Who you are: your name, where you live, and a bit about your background.

2. What excites you about this role?

3. Why you would be a great fit.

4. One achievement you are proud of.

5. What you like to do outside of work.

We are early in our journey and are looking for people who are ready to make an impact from day one. We look forward to seeing your video.

About Affine

Affine is building an incentivized RL environment that pays miners for incremental improvements on tasks like program synthesis and coding. Operating on Bittensor’s Subnet 120, we’ve created a sybil-proof, decoy-proof, copy-proof, and overfitting-proof mechanism that rewards genuine model improvements. Our vision is to commoditize reasoning—the highest form of intelligence—by directing and aggregating the work of a large, non-permissioned group on RL tasks to break the intelligence sound barrier.

Overview

Affine’s strength comes from its open, global network of miners, validators, and contributors competing to advance RL. As a Community Moderator & DevRel, you’ll be the bridge between our core team and the participants building on Affine, Bittensor’s Subnet-120. Your role is to guide, educate, and support the community while ensuring discussions remain productive, transparent, and aligned with Affine’s mission. This is a hybrid role: part community steward, part technical advocate. You’ll help keep the subnet healthy and growing while lowering barriers for new researchers and engineers to join the competition. Success means a thriving, self-sustaining community where contributors are empowered to participate, compete, and innovate.

Responsibilities

• Manage communications with validators and miners, ensuring clarity, fairness, and alignment with Affine’s goals.
• Support onboarding of new participants, helping them understand how to submit, improve, and compete with models effectively.
• Moderate community discussions to remain constructive, transparent, and mission-driven.
• Translate technical updates into clear, accessible guidance for developers and contributors.
• Maintain and improve documentation, tutorials, and educational materials to support the ecosystem.
• Collect and surface community feedback to the engineering team, helping to shape future improvements.
• Champion developer and researcher needs, ensuring participation remains rewarding and accessible.

Requirements

• Experience building and engaging with technical communities (e.g., open-source, crypto, ML/AI).
• Strong communication skills, with the ability to explain complex concepts simply and clearly.
• Familiarity with developer relations, community moderation, or technical advocacy roles.
• Understanding of decentralized networks, machine learning, or reinforcement learning (preferred).
• Comfortable balancing technical guidance with community management responsibilities.
• Proactive, collaborative mindset with the ability to foster trust and engagement across erse stakeholders.

Die hey contact heroes stehen für echte Innovationen im Kundenservice! Wir haben uns auf die Bereitstellung erstklassiger Kundenservice-Lösungen spezialisiert hat. Mit über 500 Agent/innen sind wir in mittlerweiel 17 Ländern rund um die Uhr und rund um den Globus im Einsatz.

Wir sind stolz darauf, eine Plattform zu schaffen, das von Teamarbeit, Kreativität und kontinuierlicher Weiterentwicklung geprägt ist. Werde Teil unserer Community und helfen Sie uns dabei, die Zukunft des Kundenservice zu gestalten!"

Wir sind stets auf der Suche nach talentierten und kreativen Köpfen, die Lust haben, an spannenden Projekten mitzuwirken. Bei uns erwartet dich ein dynamisches Arbeitsumfeld, spannende Projekte, eine Zusammenarbeit auf Augenhöhe und die Möglichkeit, deine Fähigkeiten weiterzuentwickeln.

Und der Erfolg gibt uns recht, wir wachsen weiter und suchen rund 100 weitere EU-Freelancer (m/w/d) für neue Inbound-Projekte unserer Auftraggeber.

Aufgaben

Deine Mission:

• Annahme und möglichst fallabschließende Bearbeitung eingehender Anrufe,
• Professionelle und serviceorientierte Kommunikation mit den Kunden,
• Erfassung und Dokumentation der Kundenanliegen im CRM-System,
• Sicherstellung einer hohen Servicequalität und Kundenzufriedenheit.

Qualifikation

Dein Profil:

• Du erfüllst die Vorraussetzung als Freelancer zu arbeiten,
• Du verfügst über mindestens 6 Monate Erfahrung im Kundenservice,
• Dein Arbeits-/Wohnort liegt im EU-Ausland oder Du wanderst bald aus
• Du hast sehr gute Deutschkenntnisse (C1/C2 nachweisbar),
• Eigenständige Arbeitsweise und hohe Zuverlässigkeit,
• Du hast einen Arbeitsplatz der für Dritte nicht einsehbar ist,
• Du verfügst über einen Schreibtisch, einen Bürostuhl, und die erforderliche Hardware (PC, zwei Monitore, Maus/Tastatur, Webcam, Headset),
• Du hast eine stabile Internetverbindung mit mindestens 50 Mbit/s (per Kabel).

Benefits

Unser Angebot:

• Einen fairen Vertrag und eine angemessene Vergütung deiner Freelancer-Leistung,
• Die Perspektive einer langfristigen Partnerschaft,
• Eine Zusammenarbeit auf (echter) Augenhöhe,
• Eine umfangreiche und persönliche Einarbeitung.

Klingt gut? Dann freuen wir uns auf deine Nachricht!

Brex is hiring a remote Support Specialist I. This is a full-time position that can be done remotely anywhere in Vancouver.

Brex - The financial OS for the next generation of business.

$15 per hour plus commissions! Must live in the Orlando, FL area! Are you looking for a place where meaningful moments are made together? At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Call Center Vacation Planner at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity. Where great benefits lead to a life fulfilled. Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities Benefit eligibility will vary by position As a Call Center Vacation Planner, a typical day will include: Communicate via telephone calls (Outbound and potential inbound calls) with customers and potential owners to sell preview package sales/tours, including explaining the opportunities available and answering questions. Verify that iniduals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for an HVC property. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Check the availability of accommodations and dates, including finding alternative dates or options if the first choice is not available. Guest Experience and Company Standards Interact with colleagues and guests professionally and promptly. Contribute to team goals. Maintain confidentiality of proprietary materials and information. Always follow company policies and safety procedures. To Become a Call Center Vacation Planner at HVC: Available to work various shifts, holidays, and both weekend days. Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. Must possess the ability to navigate multiple computer systems simultaneously, along with proficiency in reading, writing, and comprehension. Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements. Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a erse workforce and sustaining an inclusive culture.

Please do NOT apply unless you speak BOTH German and French fluently.

About Us

Lightup Network Solutions GmbH & Co. KG is a telecommunications and internet services provider based in Frankfurt, Germany. Founded in 1998, we have been operating for more than 25 years and today run various communication services with a fully remote, international team.

We place great emphasis on security, service quality, and customer care – and we are looking for support in the area of monitoring & proactive customer communication.

Please do NOT apply unless you speak BOTH German and French fluently.

Responsibilities

• Monitor and analyze communication processes using internal tools (partly AI-assisted)

• Review and validate unusual activities according to internal criteria

• Proactively contact customers when additional information or support is required

• Communicate clearly and empathetically to assist customers in special situations

• Document and report activities for internal tracking and quality assurance

Please do NOT apply unless you speak BOTH German and French fluently.

Requirements

• Fluent language skills in German, English, and French (spoken and written)

• Excellent communication skills – especially via phone and email

• High attention to detail, reliability, and sense of responsibility

• Experience in customer communication, call center, or support is a plus

• Basic understanding of telecommunications / IT is helpful, but not mandatory

• Independent, structured, and reliable way of working in a home office environment

Please do NOT apply unless you speak BOTH German and French fluently.

Conditions

• Freelance position, not an employment contract

• Approx. 4 hours per day (Monday–Friday)

• Compensation: 1,000 EUR net per month

• Fully remote

• Onboarding and support through our team, including internal tools

Please do NOT apply unless you speak BOTH German and French fluently.

Why Join Lightup?

• Meaningful role where your work directly contributes to customer protection and service quality

• Part of a small international team, fully remote

• A responsible position where you can make a real difference for our customers

Please do NOT apply unless you speak BOTH German and French fluently.