Title: Remote Bilingual Interpreter (English Spanish)

Location: New Mexico United States

Job Description:

TransPerfect Is More Than Just a Job…

Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own inidual identity, and each also has its own unique rewards.

TransPerfect Connect (TPC) is seeking highly fluent, professional bilingual speakers (English Spanish) with experience using their language skills in a professional call center-style setting. We offer comprehensive, paid training to launch your career as an Over-the-Phone (OPI) and Video Remote Interpreter (VRI), helping clients across industries such as healthcare, legal, and financial services.

If you're excited by meaningful work and thrive on purpose, this role gives you the chance to use your language skills to make a real difference!

Interpreters at TPC play a vital role in facilitating accurate and culturally appropriate communication for limited-English speakers. Whether you're supporting a patient during a medical appointment or assisting someone in accessing essential services, your bilingual fluency directly contributes to meaningful, real-world impact.

This is a structured, call center-style role that goes beyond casual or conversational bilingualism. Ideal candidates bring professional-level command of both English and Spanish and must be able to interpret complex conversations with speed and precision. This includes idiomatic expressions, specialized terminology (e.g., medical, legal, financial), and emotionally nuanced content.

Success in this role requires strong active listening, emotional control, professionalism, empathy, and adaptability. Interpreters manage continuous live calls, often under pressure, while strictly following interpretation protocols to maintain neutrality, accuracy, and confidentiality.

Key Responsibilities:

• Provide consecutive interpretation services between English and Spanish across various industries (medical, legal, customer service, etc.)
• Ensure complete accuracy, clarity, and neutrality in interpretation-preserving tone, intent, and emotion
• Maintain confidentiality and impartiality at all times
• Manage call flow professionally, including respectfully intervening when clarification is needed
• Demonstrate emotional intelligence, especially in high-pressure or emotionally charged interactions
• Apply short term memory retention, active listening, and note taking techniques to manage longer exchanges
• Remain strictly within the interpreter's role without offering personal opinions or advice
• Participate in ongoing training, coaching, and feedback sessions to maintain and enhance performance
• Utilize basic computer tools (MS Office, internal platforms) to effectively manage calls and log activity

What We Offer:

• Four weeks of paid training (on-site or remote) covering interpretation techniques, note-taking, memory retention, call management, and emotional control
• Hands-on role-play simulations and coaching led by certified interpreters
• Ongoing development opportunities, including advanced training for complex call types
• A meaningful opportunity to use your language skills to empower others, support critical conversations, and make a lasting impact
• Career advancement opportunities across interpreting, QA, training, and leadership roles

Benefits:

• Comprehensive benefits package, including medical, dental, vision, 401k, paid time off, company-sponsored life insurance, short-term and long-term disability, and flexible spending account options
• Private health insurance and access to a collaborative, supportive team environment
• A proactive and accessible HR department that focuses on the staff's health and happiness

Required Qualifications:

• High school diploma or equivalent (required); college education preferred
• Fluency in English and Spanish, with B2+ proficiency or higher
• Ability to pass a language and interpreting skills assessment
• Minimum of 6 months of call center, customer service, or interpreting experience
• Strong verbal communication, bilingual accuracy, and ethical decision making
• Proven ability to think clearly and act professionally in fast moving, emotionally complex situations
• Strong sense of professional responsibility, integrity, and time management
• Comfortable with assertive communication and session control
• Basic computer skills, including typing and MS Office navigation
• Quiet, distraction-free workspace conducive to active listening and sustained concentration
• Stable home internet connection (cable, DSL, or fiber; cellular data and hotspots not permitted)
• Identity Qualification: Throughout the recruiting and training process, candidates and new hires are required to provide valid, government-issued photo identification. Failure to provide a valid photo ID when requested will result in removal from consideration and disqualification from training.

Preferred Qualifications:

• Certification in medical, legal, or community interpreting (strong plus)
• Experience with remote work tools and communication platforms

Remote Work Requirements:

• Quiet, comfortable, and distraction free work environment
• Desktop or laptop computer (Windows or Mac) with at least 16GB RAM
• Broadband internet connection (minimum 30 Mbps download / 10 Mbps upload) - no cellular data or hotspot connections
• Computer no older than 5 years with a functioning webcam
• Windows 10 or newer / macOS Big Sur (OS 11) or newer

Who We Are:

TransPerfect Connect is the world's leading provider of interpreting services, including Over-the-Phone Interpretation (OPI) and Video Remote Interpretation (VRI). We support communication in over 170 languages and are committed to upholding the highest standards of linguistic accuracy, professionalism, and client care.

Please Note: While this is a remote/work-from-home position, it is not a flexible or "work-at-your-own-pace" role. This is a structured, call center style environment conducted from your home. Interpreters are expected to remain at their workstation and be fully available to handle continuous, back-to-back calls throughout their scheduled shift. Multitasking or attending to personal responsibilities during working hours is not permitted.

Interpreters are expected to follow a pre published, variable schedule. Breaks and lunch periods may vary daily and are assigned by our Workforce Management team based on operational needs.

We're Looking for Iniduals Who:

• Stay focused and attentive during high-volume, back-to-back call periods
• Handle pressure and emotionally complex conversations with calm and professionalism
• Welcome regular feedback and coaching as opportunities to grow and improve
• Thrive in clearly structured, schedule-driven work environments rather than informal or loosely managed remote roles
• Can follow strict interpretation protocols, maintain neutrality, and preserve confidentiality
• Are eager to use their bilingual fluency to support essential services in real time
• Bring strong emotional intelligence, integrity, and a deep sense of responsibility to their work

Equal Opportunity Employer:

TransPerfect is an Equal Opportunity Employer and does not discriminate based on race, gender, age, religion, disability, national origin, sexual orientation, or any other protected status.

Title: Bilingual Assistant Property Manager

New York

Salary : $ 55,000 - 65,000 per year

Job Description:

Japanese Bilingual Assistant Property Manager, Multi-Family / Mixed-Use Location: New York, NY (In-Person during the initial period. A hybrid work schedule may be considered after the initial period. Please note that the work arrangement is subject to change and may revert to full-time in-office based on business needs.) FLSA: Non-Exempt, Full-Time Work Hours: Mon - Fri 9am - 5pm with overtime

Job Summary: We're looking for a highly organized and proactive Assistant Property Manager to join our Multi-Family / Mixed-Use Property Management Team in New York City. In this role, you'll be instrumental in supervising, controlling, and planning the day-to-day building management and property management operations. You'll work closely with the Property Manager to ensure the smooth and efficient running of our properties, contributing to resident satisfaction and owner objectives.

Responsibilities: • Operational Oversight: Assist the Property Manager in overseeing all aspects of daily property operations for multi-family and mixed-use buildings. • Administrative Support: Maintain accurate property records, prepare reports, manage correspondence, and assist with lease administration, including renewals and move-ins/move-outs. • Financial Management: Support budgeting processes, collect and post rent payments, manage accounts payable/receivable, and assist with financial reporting and reconciliations. • Vendor Relations: Coordinate with and manage third-party vendors, including scheduling, overseeing work, and ensuring compliance with contracts and service agreements. • Tenant & Owner Relations: Serve as a primary point of contact for residents, addressing inquiries, resolving issues, and fostering positive relationships. Communicate regularly with property owners, providing updates and ensuring their needs are met. • Maintenance Coordination: Facilitate maintenance requests, coordinate repairs, and ensure preventative maintenance schedules are followed. Conduct property inspections to identify and address maintenance needs. • Leasing Support: Assist with leasing activities, including showing units, processing applications, and preparing lease agreements, as needed. • Compliance: Ensure properties adhere to all relevant local, state, and federal housing laws, regulations, and company policies.

Qualifications: • Strong understanding of property management principles and practices. • Excellent administrative and organizational skills with a keen eye for detail. • Proficiency in property management software (e.g., Yardi, AppFolio, RealPage) and Microsoft Office Suite. • Exceptional communication and interpersonal skills, capable of building rapport with residents, owners, and vendors. • Demonstrated ability to multitask, prioritize, and manage time effectively in a fast-paced environment. • Proactive problem-solver with a strong customer service orientation. • Experience in property management, preferably in multi-family or mixed-use properties or knowledge of NYC housing regulations and landlord-tenant laws is a plus. • Ability to obtain and maintain a relevant New York State real estate license within a specified timeframe after hire. • Japanese and English bilingual skills (Business Japanese fluency is a must).

About Staffmark

Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.

To read our Privacy Notice for Candidates and Employees/Contractors, please refer to our Privacy Notice for Candidates and Employees/Contractors.

By applying for this job, you agree that you may receive both AI-generated and non-AI generated calls, text messages, or emails from Staffmark Group and/or its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our general Privacy Policy at Privacy Policy - Staffmark

Applying to employers with four or more workers, the New York State pay transparency law went into effect in mid-September 2023. The law defines range of compensation as: "The minimum and maximum annual salary or hourly range of compensation for a job, promotion, or transfer opportunity that the employer in good faith believes to be accurate at the time of the posting of an advertisement for such opportunity." Also of note, in addition to salary ranges, employers must include a job description (if it already exists) in postings. The law also includes recordkeeping requirements, anti-retaliation provisions and fines for noncompliance. For employers hiring remote workers, the law applies to jobs that "can or will be performed, at least in part, within the state of New York."

Pay range minimum: $ 55,000.00

Pay range maximum: $ 65,000.00

The base pay range above represents the low and high end of the base compensation range we reasonably expect to pay for this position. Actual base compensation will vary and may be above or below the range based on a range of factors including, but not limited to, geographic location, actual experience, and job performance. This job posting is not a promise of any specific pay for any specific employee.

Title: Spanish Bilingual Remote Customer Service Representative

Location: Columbia United States

Job Description:

It's truly an exciting time to be a part of GetInsured! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, GetInsured is coming together as a team, adapting, growing, and hiring. At GetInsured, there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven iniduals to join us. We are committed to building each other up and infusing a motivating and positive work environment despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.

GetInsured currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. GetInsured builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.

Full-time/Seasonal

• $15.00/hr. plus performance incentives
• $17.00/hr. Spanish Bilingual, plus performance incentives

Requirements

• 18 years of age or older
• Complete Background check and drug test within 3 days
• Dedicated, private, and secure workspace
• Personal device with functioning camera required for the Training Period
• Committed to full attendance for paid 3-week Training period
• Minimum Internet Speed of 35 mb/s with ethernet
• Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required
• NOT compatible with mobile internet service providers and/or satellites.
• NOT compatible with Wi-Fi internet access or Wi-Fi adapters/extenders

(For example, T-Mobile is not compatible with our internal systems)

Qualifications

Essential Responsibilities

• Inbound/Outbound Calls

• Deliver the highest level of customer service experience consistently

• Manage customer accounts and provide technical support

• Application Data Entry

• Online chat inquiries as assigned

• Interpret and follow defined procedures and policies

• Creative problem-solving skills

• Flexibility and adaptability to changing projects and updates

• Time and task management (multitasking and task prioritization)

• Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams

• Adhere to regulated guidelines for communications via all channels

Qualifications

• Moderate to Advanced computer skills

• High level of comfort learning new technology

• High level of professionalism

• Excellent verbal and written communication skills

• Comfortable working from home

• Self-motivated and success-driven

What We Offer

• Paid Training

• Full-Time, Seasonal role

• Performance and attendance-based incentives, in addition to the base pay

• The convenience of working from home

• Collaborative and supportive team environment

• 401K Match

• Inidual Coverage HRA (ICHRA)

• Paid time off (PTO)

Preferred Experience (not required)

• Previous experience in customer support or technical support role

• Previous experience with Group and/or Inidual health insurance, or the Affordable Care Act

• Previous experience in a Call Center

• Familiarity with CRM systems and practices

• Spanish Bilingual, a plus

Title: Work from Home Inbound Customer Service (State of Alabama)

Location: Alabama, Arkansas, Georgia, Iowa, Kansas, Louisiana, Mississippi, Missouri, North Carolina, or Wisconsin, United States

Job Description:

Job Description

SC Data Center, Inc. participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program

• This position is only open to candidates 18 years or older living in Alabama, Arkansas, Georgia, Iowa, Kansas, Louisiana, Mississippi, Missouri, North Carolina, or Wisconsin.*

Join our team! Are you looking for a flexible part-time, seasonal job that fits your schedule? Start at $14.00 per hour and earn upsell commission on top! Choose your own availability and work around your existing commitments, making this the perfect role for those looking to earn extra cash before the holidays or as a seasonal second job. Join a supportive team that values your time and effort.

As a Work at Home Inbound Customer Service Representative you are responsible for maintaining positive customer relations by addressing all types of product related concerns, including: taking orders, verifying information, tracking packages, and answering customer questions. Working from home entails a high level of computer knowledge as you will be required to navigate through multiple systems and enter information using your keyboard including function keys while speaking with customers on the phone. SC Data Center Inc., offers flexible schedules, paid training, employee discounts up to 50%, and Booster Discount Certificates that allow employees to purchase company products for free. As a Home Agent you will be able to work from the ease of your own home provided that your computer meets our minimum technical requirements (see below). Your next opportunity is just a few clicks away!

Preferred Computer Requirements

A PC or Laptop with:

• Current and supported MS Windows 11 Operating System (No Mac, Vista, Chromebook, or XP)
• Processor
• AMD Ryzen 2nd Generation or newer OR
• INTEL i-series 8th Generation or newer with 4 or more cores and must be 2018 or newer
• 8GB RAM or installed memory
• 10GB of Free Hard Disk Space

Dedicated High Speed Internet:

• Internet Download Speed: 10.0 MBPS
• Internet Upload Speed: 5.0 MBPS
• Wired Internet with a cable connection (Dial-up, Wi-Fi, Hotspots, and Satellite are not allowed)

Minimum Computer Requirements

A PC or Laptop with:

• Current and supported MS Windows 11 Operating System (No Mac, Vista, Chromebook, or XP)
• Processor
• AMD 2.1GHZ or higher OR
• INTEL 1.8GHZ or higher, OR
• INTEL 1.7GHZ or lower; must be i3, i5, i7, or Pentium with 4 or more cores and be 2016 or newer
• 4GB RAM or installed memory
• 10GB of Free Hard Disk Space

Dedicated High Speed Internet:

• Internet Download Speed: 4.0 MBPS
• Internet Upload Speed: 2.0 MBPS
• Wired Internet with a cable connection (Dial-up, Wi-Fi, Hotspots, and Satellite are not allowed)

Other Requirements

• Keyboard: Function Keys (F-Keys)
• Wired USB Headset
• Webcams are recommended (not required)
• Dual monitors recommended (not required)
• Minimum monitor size of 17+ inches recommended (not required)
• External mouse recommended (not required)

Training Requirements (Mandatory):

• 1st Shift Training - 2 weeks (M-F), 8:30am-3:30pm CST
• 2nd Shift Training - 2 weeks (M-F), 5:00pm-11:00pm CST
• Weekend Training - 3 weekends (Sa-Su), 8:00am-4:00pm CST

Most communication throughout the hiring process will be conducted via email. Please ensure you enter a valid email address that you check regularly when completing the application. To prevent these emails from ending up in your junk/spam folders, we ask that you set your email filter to unblock, whitelist, or accept emails from these addresses.

Benefits Details

Temporary/Part-Time Employee Benefits/Perks:

Performance Based Pay/Incentives - We provide job performance pay and incentive based pay for the majority of our Temporary/Part-Time rolesShift Premium pay for 2nd, 3rd, and Weekend shiftsHoliday Pay for employees returning for their fifth consecutive seasonSafety and Attendance Incentives Employee Discounts - Our employee sales program offers employee discounts on items ordered from our catalogs and selected Outlet Store. Discounts range from 45% to 50% off.Employee Mini Stores - Discounted product offered at our multiple Employee Only StoresFlexible Work Schedules

Title: Patient Service Representative (Remote)

Location: Boston United States

Job Description:

This position is permanently remote.

Qualified candidates must provide a stable internet connection and have a quiet and secure space that is free from interruptions to work from home

The Patient Services Rep is responsible for handling inbound and outbound communications for up to 6 BMC ambulatory practices.  The Patient Services Rep will handle patient inquiries, scheduling/rescheduling appointments, following-up with patients resolving patient questions/concerns regarding medication reconciliation and refills, and insurance verification and authorization management. They will document and relay patient information to the Practices as required by the Practice’s Guidelines.

Position: Patient Service Representative (Remote)       

Department: Ambulatory Call Center

Schedule: Full Time

ESSENTIAL RESPONSIBILITIES / DUTIES:

Essential Responsibilities:

• The Patient Services Rep communicates with patients and staff using multiple advanced communication tools, including phone calls, online chats, emails, faxes or mail. 

• Answers and resolves patient inquires, in a professional, empathetic and patient-centered way, through the use of effective listening, written and verbal communication skills.

• Utilizes established Practice guidelines to ensure patients issues are addressed in a timely manner and when necessary, transfers the call to the appropriate person at the Practice for additional consultation.

• Uses a computerized scheduling system to schedule/reschedules appointments determining the right amount of time required for each patient appointment. 

• Provides accurate and detailed information and updates patients’ records, using Epic

• Provides detailed confirmation to the patient detailing where and when the appointment is, providing directions as needed, providing applicable and language specific home instructions as well as instructions for any required labs or imaging. 

• Identifies opportunities to improve the work processes and environment, and changes in Practice protocols; remains current on new developments in health care.

• Escalates appropriately any issues that fall outside of an existing protocol or process to meet the needs of the patient

• Attends scheduled training sessions for phone support, customer service, systems upgrades, newly acquired clinical systems, additional practices or other relevant training sessions, as directed by manager.

• Assists in the training/orientation of new personnel under the direction of a manager and/or supervisor.

•  Participates in staff meetings/is expected to identify process issues that are obstacles to providing a positive patient experience.

General Duties and Standards

• Adapts to changes in the departmental needs including but not limited to: offering assistance to other team members, floating, adjusting assignments, etc.

• Conforms to hospital standards of performance and conduct, including those pertaining to patient rights and HIPAA and privacy rules, so that the best possible customer service and patient care may be provided.

• Utilizes hospital’s behavioral standards as the basis for decision making and to support the department and the hospital’s mission and goals.

• Follows established hospital infection control and safety procedures.

• Other duties as needed.

JOB REQUIREMENTS

EDUCATION:

• A minimum of a High School diploma/GED is required.

KNOWLEDGE AND SKILLS:

• Ability to explain complicated healthcare issues to patients with empathy and concern

• Ability to empathize with and coach the patient in navigating the healthcare system

• Effective interpersonal skills to with a erse group of professional and personalities in a team environment

• Excellent English communication skills (oral and written) with the ability to  communicate effectively with patients over the phone and in email and other communications

• Must be comfortable using multiple advanced communication tools, including phone calls, online chats, emails, faxes or mail.

• Strong computer skills and knowledge of Microsoft Office applications (Internet Explorer, MS Word, Excel & Outlook)

• Ability to document work in a professional and efficient manner

Compensation Range:

$20.08- $22.61

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.

Equal Opportunity Employer/Disabled/Veterans

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask iniduals to purchase equipment for or prior to employment.

Title: Principal Consultant, Professional Services - AI Services

Location:

• Frisco, Texas, United States of America
• Eagan, Minnesota, United States of America

 JREQ195213

Job Type: Full time

  Hybrid

Job Description:

Principal Consultant, Professional Services

Focus: Adoption Services for CoCounsel Legal and CoCounsel for Tax and Trade AI Tools

The Principal Consultant, Professional Services will play a pivotal role in driving successful adoption and customer engagement for our CoCounsel Legal and CoCounsel for Tax and Trade AI solutions. This position is responsible for leading strategic adoption initiatives, partnering with customers to maximize the value of our advanced AI tools, and ensuring seamless integration into their legal, tax, and trade operations.

About the Role

In this opportunity for the Principal Consultant, Professional Services role you will:

• Serve as the primary point of contact for customers throughout the adoption lifecycle of CoCounsel Legal and CoCounsel for Tax and Trade AI products.
• Develop and execute tailored adoption strategies that align with customer objectives, business processes, and industry best practices.
• Lead onboarding sessions, workshops, and training programs to empower customers and their teams to effectively utilize AI-driven legal and tax workflow solutions.
• Collaborate with customer stakeholders-including legal, tax, trade, and IT teams-to identify opportunities for process optimization and enhanced productivity using CoCounsel tools.
• Monitor customer engagement and usage metrics, proactively addressing barriers to adoption and driving continuous improvement.
• Provide expert guidance on change management, solution configuration, and integration with existing platforms.
• Gather customer feedback and partner with Product and Engineering teams to inform roadmap decisions and advocate for feature enhancements.
• Deliver executive-level presentations, adoption reports, and recommendations to demonstrate value and ROI to customers.
• Stay abreast of developments in legal, tax, and trade technology and share thought leadership with customers and internal teams.

About You

You're a fit for the Principal Consultant, Professional Services role of if you have:

• Bachelor's degree in Law, Tax, Business, Computer Science, or related field; advanced degree or relevant certifications preferred.
• 10+ years of experience in professional services, consulting, or solution delivery within the AI, legal, tax, or trade domains.
• Certified Change Management Professional (CCMP) and/or Lean Six Sigma Greenbelt.
• Proven track record of leading customer adoption initiatives for SaaS, AI, or enterprise software solutions.
• Strong understanding of legal and tax workflows, industry regulations, and business process improvement.
• Exceptional communication, presentation, and stakeholder management skills.
• Analytical mindset with the ability to interpret usage data and translate insights into actionable strategies.
• Experience with change management, training program development, and user enablement.
• Ability to work independently and collaboratively in a fast-paced, customer-centric environment.
• Strong analytical skills and the ability to demystify complex issues with senior decision makers and collaborate with cross-functional teams to drive results
• Customer Service - experience working with customers on a range of different projects, delivering excellent customer service
• Communications/Status Reporting - ability to effectively communicate findings and solutions to customer and prepare status updates for projects and regularly communicate and share knowledge with the customer and the team
• Monitoring costs of own work in alignment with project plan
• Accountability for the quality of own work and delivery within agreed procedures and timeframes
• Accountability for determining the approach used to address routine professional issues

Preferred Skills

• Familiarity with AI-powered legal or tax technologies and their application.
• Experience designing and implementing adoption frameworks specific to AI for new software solutions.
• Knowledge of integration with enterprise systems (e.g., document management, case management, ERP platforms).
• Consultative approach with a focus on delivering measurable customer outcomes.
• Experience in a Corporate Legal department.

#LI-D2E

What's in it For You?

• Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations.

For any eligible US locations, unless otherwise noted, the base compensation range for this role is $99,400 - $184,600.

This role may also be eligible for an Annual Bonus based on a combination of enterprise and inidual performance.

Base pay is positioned within the range based on several factors including an inidual's knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs.

Title: Outpatient RN -Albany, NY- Hybrid Remote - FT (Flexible Schedule)

Location: Albany United States

ID: 00583880

Job Description:

If you are looking for an RN II position, this could be your opportunity. Here at St. Peter's Health Partner's, we care for more people in more places.

Position Highlights:

• Quality of Life: Where career opportunities and quality of life converge
• Advancement: Strong orientation program, generous tuition allowance and career development
• Work/Life: Monday - Friday Office Hours
• Flexibility: Flexible work schedule with hybrid option based on weekly office needs.

The Registered Professional Nurse has the responsibility and accountability to utilize the nursing process to diagnose and treat human responses to actual or potential problems of iniduals or groups. The Registered Professional Nurse works within and contributes to an environment where the St. Peter's Healthcare Services mission is actualized, patient outcomes are achieved, and professional practice is realized. The RN will work directly with the providers to establish the best workflow for the office.

Responsibilities:

• Brings patient to exam room, takes appropriate vital signs and documents in electronic medical record.
• Review and update medication list to ensure accurate and complete list in electronic medical record (EMR) available for provider review and submission.
• Complete referrals and tracks patients' compliance.
• Review prescriptions electronically and send prescriptions to providers for review and submission.
• Obtains patient consent for procedures as directed by provider.
• Performs pre-visit planning and reviews quality metrics.
• Retrieves telephonic clinical information from patients who call into the office.
• Monitors task list and completes tasks assigned by provider in a timely manner based on urgency.
• Educates patients regarding medication, testing procedures and home care techniques.
• Ensure proper labeling, handling and documentation for patient specimens.
• Follow up with patient regarding test results based on advice given by provider.
• Maintains a clean and safe work environment including disinfecting patient care areas and equipment.
• In conjunction with other nursing colleagues, maintains the medical supply cabinet and drug cabinet.
• Uses the electronic medical record to communicate effectively.
• Performs quality assurance duties as assigned.
• Provides a clinical visit summary (Patient Plan) to patient as requested including educational materials.
• Participates in daily Patient Care huddles as appropriate.
• Works cooperatively with all colleagues to ensure quality patient care at all times.
• Performs other duties as assigned.

What you will need:

• Associates or Bachelor's degree in Nursing preferred
• HS Diploma/equivalent required
• Current unencumbered NYS RN license
• Basic Life Support certification
• 6 months previous RN experience
• Must be able to lift 20 lbs.

Pay Range: $30.00- $43.50

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Title: Principal Experience Designer - Agentic Checkout

Location: San Jose, CA,  United States

Requisition ID

R0131668

Time Type

Full time

Job Description:

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

How customers shop is undergoing the most dramatic shift since the rise of ecommerce. As a Principal Experience Designer, you will operate at the forefront of this opportunity to define new ways payments happen. Your primary mission will be to autonomously design, influence, and lead the creation of end-to-end, AI-augmented, and autonomous user experiences that define the future of digital payments. You will not only establish the user experience strategy for products, but architect the adaptive solutions across several teams. We seek a leader who can take ownership of a product's customer journey, from identifying opportunities to shipping user experiences, influencing executive-level decision-making along the way. Your success will be measured by your ability to design systems that actively learn, adapt, and intelligently serve customers who increasingly integrate AI agents into their daily lives.

Job Description:

Essential Responsibilities:

• Establish overall business or technical strategy for user experience initiatives.
• Negotiate with and influence decision-making reaching the senior executive level
• Identify and resolve unique situations of substantial significance in user interface or interaction design
• Allocate resources, responsibly and apply creativity to enhancing user and customer experiences across digital and physical products and services
• Lead the development of user experience strategies that resonate with target audiences.
• Support and mentor less-experienced roles to provide an example of innovation, excellence, and day-to-day learning

Expected Qualifications:

• 10+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.

Additional Responsibilities & Preferred Qualifications:

• Fluency with figma: prototyping, sharing components
• Experience designing for agentic experiences
• Familiarity with LLM models and training methods

Preferred Skills: Adjacent Competencies to Agentic Skills

• The ability to leverage business data and analytics to identify opportunities to innovate the experience, prioritize work, and inform the design
• Experience designing intuitive interaction models between people and AI agents.
• A dynamic portfolio demonstrating ownership of shipped projects - from concept to post-launch

Subsidiary:

PayPal

Travel Percent:

10

• PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits.

The US national annual pay range for this role is $188,000 to $323,950

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. 

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. 

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified iniduals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a erse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.

Title: Intake Specialist - Bilingual Spanish (Remote-EST)

Location: United States

Job Description:

Telecommute

Telecommute (U.S.) Position

FT/PT

Full-Time

Category

Medical Office Professionals

Why Us?

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

Could This Be For You?

We are seeking an Intake Specilist (Bilingual/Spanish) - Remote, prefer candidates from Eastern Time Zone.The ideal candidate provides excellent customer service and will talk directly with patients and their families, determining their needs, their medical history, physical and mental state and special requirements.

This role will be supporting the Southeast region. All candidates are eligible to apply. Preferred candidates will bring Southeast payer knowledge and office administrative experience.

Your Impact

• Promotes the values of Hanger
• Receives incoming calls from patients and scheduling various appointment types for multiple locations
• Communicates professionally with patients
• Appropriately documents and confirm requested appointment
• Provides excellent customer service
• Determines the most appropriate location, clinician, and appointment type needed for the patient
• Manages incoming faxes from referral sources
• Triages and route general inquiry calls
• Contacts patient for no show/rescheduled appointments

Minimum Qualifications

Required

• High school education or equivalent
• Minimum of 2 years related experience:  customer service, call center, working with medical records/insurance

Preferred

• Bilingual (Spanish)
• Orthotic and Prosthetic experience
• Experience with EMR systems (NextGen)

Additional Success Factors

• Strong interpersonal, oral, and written communication skills, including the ability to follow written and verbal directions

• Resourceful and flexible team player who excels at building trusting relationships with patients, referral sources and colleagues

• Working knowledge of HIPAA and other medical insurance regulations and terminology for private payer, state and federal plans including coding, billing and reimbursement protocols

• Proficient computer skills including Windows based office technologies (ex. Word, Excel), Outlook and automated billing systems

• Working knowledge of ICD-9, ICD-10, HCPC/CPT and other coding

• Ability to use office equipment; such as, facsimile machine, calculator, and postage machine

• General knowledge of state, federal and regional collection and reimbursement laws

• Excellent organizational skills and able to manage multiple tasks in a fast paced environment

• Must have an enthusiastic and positive attitude

• Ability to work independently, exercise creativity, and be attentive to detail

• Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.

• Keep the patient at the center of everything that you do, building lifelong trust.

• Foster open collaboration and constructive dialogue with everyone around you.

• Continuously innovate new solutions, influencing and responding to change.

• Focus on superior outcomes, and calibrate work processes for outstanding results.

#LI-Remote

Pay range of $17.75 to $22.00 per hour + annual bonus: up to 5% of base pay depending on bonus criteria.  This pay range is posted to comply with wage transparency laws.  Hanger salary ranges vary based on skill, ability, knowledge, geographic location and other variables. 

Our Investment in You

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs- Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.

#ERF-HRC

Title: Sr. Coordinator, Finance Operations - Accounts Payable

Location: Nashville United States

Job Description:

The Finance Operations Senior Accounts Payable Coordinator will support the ION/Navista business.

The Finance Operations Senior Accounts Payable Coordinator will be responsible for general ledger coding and processing AP transactions accurately and timely in accordance with company policies and procedures.

The team works a hybrid schedule, coming into the office 3 days a week and working 2 days remote. The first few weeks of training will be in person for all 5 days.

Responsibilities

• Accurate invoice processing for multiple locations

• Vendor record compliance and maintenance

• Review of proper general ledger coding and approvals to invoices

• Ensure invoices and related spend are according to company policies and procedures

• Ensure invoices have been properly requisitioned and approved

• Process check runs in a timely manner

• Process all invoices by due dates, utilizing discount opportunities for early payment

• Respond timely to vendor, management, patient and investor inquiries

• Research invoice discrepancies

• Assist accountants with month end expense accruals

• Develop and maintain relationships with vendors/suppliers

• Correctly, legibly and accurately scan data with AP System

• Assist with data collection for preferred vendor spend analysis

• Assist in preparation of annual 1099s with AP manager for assigned locations

• Develop / follow processes and procedures that improve efficiencies and reduce costs

• Regular attendance and punctuality.

• Contributes to team effort by accomplishing related results as needed.

• Ensures that all processing and reporting deadlines are consistently achieved.

• Perform any other functions as required by management

Qualifications

• High School Diploma, GED or equivalent work experience, preferred

• 3+ years prior accounts payable / general ledger coding experience, preferred

• Background with multi-facility AP processing, preferred

• Workday accounting software experience, preferred

• Ability to work a flexible schedule (including overtime, and weekends, as necessary)

• Working knowledge of basic MS Excel

• Working knowledge of basic accounting terminology

• Demonstrated time management and organization skills with the emphasis on multi-tasking

• Excellent Customer service skills

• Ability to type 40 wpm

Anticipated hourly range: $18.70 per hour - $26.80 per hour

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage

• Paid time off plan

• Health savings account (HSA)

• 401k savings plan

• Access to wages before pay day with myFlexPay

• Flexible spending accounts (FSAs)

• Short- and long-term disability coverage

• Work-Life resources

• Paid parental leave

• Healthy lifestyle programs

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

#LI-SR1

#LI-Hybrid

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values ersity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

Title: Patient Services Coord. II

Location:

Chelsea-MA

time type

Part time

job requisition id

RQ4041879

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Rotating shift and E/O Weekend

Job Summary

The Patient Services Coordinator (PSC), under supervision of the Operations Manager, provides general administrative support to health care providers in a high-volume ambulatory setting, functioning as the primary interface between the care team and the patients. The emphasis is placed on the ability to collaborate and communicate effectively, organize priorities, complete tasks, and manage confidential patient information.

Qualifications

Greet all patients and visitors to the practice in a professional, timely and respectful manner.  Effectively interact with a erse population.

·         Answer all incoming phone calls utilizing courteous customer service skills.

·         Schedule patient appointments including imaging services appointments.

·         Maintain confidentiality and privacy consistent with HIPAA guidelines.

·         Responsible for monitoring and oversight of provider schedules to ensure accurate and timely appointment scheduling. 

·         Adjust imaging schedules when necessary, in accordance with practice policies.  Contact patients to communicate schedule changes as needed      and ensure timely rescheduling.

·         Troubleshoot workflow and scheduling issues to ensure an efficient daily operation.

·         Problem solve emerging patient concerns in a timely and appropriate manner.

·         Provide cross-coverage for other administrative staff members during absences, vacations and variations in workflow as needed.

·         Work with leadership on ongoing departmental projects.

·         Perform all other duties that are unit specific and appropriate to this level of position.

Qualifications -

High School Diploma or GED required; college education preferred.

·         Exceptional customer service skills

·         Strong interpersonal, organizational and time management skills.

·         Ability to work collaboratively and independently.

·         Knowledge of computer skills necessary to use appropriate modules of Epic to include appointment scheduling, referral management and electronic medical record navigation.

·         Good command of the English language.

·         Demonstrates initiative and continually strives to enhance the credibility of the department.  Takes ownership and responsibility for work and behavior.

·         Ability to problem solve and function as a resource to other members of the team and resolve complex issues on behalf of the providers and patients. Seeks guidance and direction appropriately.

·         Ability to multi-task, prioritize effectively and exhibit composure in a fast-paced environment.

·         Knowledgeable and compliant in all hospital, state, and federal regulatory requirements, including hospital policies and procedures (where applicable to the job), Joint Commission on Accreditation of Healthcare Organizations (JCAHO), and Health Insurance Portability and Accountability Act of 1996 (HIPAA).

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

80 Everett Avenue

Scheduled Weekly Hours

24

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$17.36 - $24.45/Hourly

Grade

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all iniduals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. 

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Title: Member Services Assistant Part Time

Location: Somersworth, NH, United States

Part time

job requisition id

RQ4043033

Job Description:

Site: Wentworth-Douglass Hospital

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Responsible for ensuring a positive and efficient experience for patients and their families within a hospital setting. This position involves managing patient interactions, processing requests, and providing administrative support to ensure smooth operations.

Essential Functions: Greet members, guests, clients and patients in a courteous and professional manner.

• Provide information about hospital services, policies, and procedures.
• Address and resolve patient inquiries and concerns promptly and effectively.
• Perform data entry and maintain accurate patient records in the hospital's database system.
• Prepare and process patient forms, including consent forms, insurance information, and referrals.
• Adhere to hospital policies and procedures regarding patient confidentiality and data protection.
• Ensure compliance with healthcare regulations, including HIPAA and other privacy laws.

Qualifications

Essential Functions: Greet members, guests, clients and patients in a courteous and professional manner.

• Provide information about hospital services, policies, and procedures.
• Address and resolve patient inquiries and concerns promptly and effectively.
• Perform data entry and maintain accurate patient records in the hospital's database system.
• Prepare and process patient forms, including consent forms, insurance information, and referrals.
• Adhere to hospital policies and procedures regarding patient confidentiality and data protection.
• Ensure compliance with healthcare regulations, including HIPAA and other privacy laws.

Education

High School Diploma or Equivalent required or Associate's Degree Healthcare Administration preferred or Associate's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree?

Yes

Licenses and Credentials

Heartsaver CPR AED [CPR] - American Heart Association (AHA) preferred

Experience

Experience in a customer service or healthcare setting 0-1 year preferred

Knowledge, Skills and Abilities

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency with office software (e.g., Microsoft Office Suite) and electronic health records (EHR) systems.
• Ability to handle sensitive information with discretion and confidentiality.
• Problem-solving skills and the ability to work under pressure in a fast-paced environment.

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

23 Works Way

Scheduled Weekly Hours

20

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$17.36 - $22.31/Hourly

Grade

2

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all iniduals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for iniduals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Title: Patient Services Representative I - Remote - Nationwide

Location: Sacramento United States

Job Description:

Remote, Nationwide – Seeking Patient Services Representative I – Bilingual

Everybody Has A Role To Play In Transforming Healthcare

At Vituity you are part of a larger team that is driven by our purpose to improve lives. We are dedicated to transforming healthcare through our culture by working together to tackle healthcare’s most pressing challenges from the inside.

Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than inidual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you.

The Opportunity

• Receives patient/client calls and resolves them in a professional manner leaving the caller with a positive impression of RCM Vituity.
• Reviews accounts to determine and take appropriate action, i.e., obtain insurance information, offer appropriate financial assistance, process credit card payment, refer account to a collection agency or refer to the appropriate billing team for further research.
• Update patient account and notes appropriately based upon action/request.
• Performs pre-verifications to determine where eligibility and when to send claims by running on-line eligibility.
• Identify and communicate Patient Services issues.
• Handles incoming and outgoing calls.
• Performs other duties as assigned by management.

Required Experience and Competencies

• Must be able to type a minimum speed of 40 words per minute or 7,000 data entry key strokes per hour.
• Must have a high school diploma or equivalent.
• Experience in a health care setting or insurance related field providing patient registration and/or insurance authorization as typically obtained in approximately two (2) years is required.
• Related experience in a medical setting preferred.
• Previous call center experience is highly desirable.
• Customer service experience is preferable.
• Fluent in Spanish language, both oral and written is a plus.
• Strong customer service experience preferred.
• Working knowledge of medical terminology preferred.
• Experience with Microsoft Office and Windows software preferred.
• Strong written and verbal communications skills required.
• Knowledge of medical group practice management systems and PC skills.
• Knowledge and understanding of insurance and managed care requirements.
• Understanding of health insurance concepts and requirements, including HMO, PPO, Medicare, Medi-Cal, and other federal and state agency programs.
• Requires knowledge of medical and billing terminology.
• Ability to demonstrate effective customer service skills with internal and external customers.
• Ability to make phone calls seeking account resolution.
• Ability to promote teamwork.
• Flexible and adaptable to an ever-changing environment.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to correctly add, subtract, multiply, and ide in all units of measure, using whole numbers, common fractions, and decimals.
• Perform 10-key by touch.
• Work independently with minimal supervision.
• Ability to apply common sense understanding to carry out instructions furnished in written, verbal, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to work overtime during peak periods.

The Community

Even when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars.

• Monthly wellness events and programs such as yoga, HIIT classes, and more
• Trainings to help support and advance your professional growth
• Team building activities such as virtual scavenger hunts and holiday celebrations
• Flexible work hours
• Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more

Benefits & Beyond*

Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.

• Superior health plan options
• Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
• Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%
• Outstanding Paid Time Off: 3-4 weeks’ vacation, Paid holidays, Sabbatical
• Student Loan Refinancing Discounts
• Professional and Career Development Program
• EAP, travel assistance, and identify theft included
• Wellness program
• Purpose-driven culture focused on improving the lives of our patients, communities, and employees

We are excited to share the base salary range for this position is $17.12 - $19.04, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company’s annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details.

We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.

Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.

Title: Part Time Auction Support Specialist I (Manheim)

Location: Carmel, IN - 11799 N College Ave

Job Description:

Company

Cox Automotive - USA

Job Family Group

Vehicle Operations

Job Profile

Virtual Block Specialist I

Management Level

Inidual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $14.71 - $22.12/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

This position is NOT remote- it is conducted on-site, in office

This position ensures accurate, efficient recording of vehicle and customer information/ during the sale and provides administrative support to the auctioneer on sale days from a local Cox Automotive Manheim location virtually.  The Auction Support Specialist verifies sold vehicle information for accuracy prior to completion of transaction and obtains customer signatures as appropriate.  This position may perform other duties remotely as identified for efficiencies.

Part time position: Approximately 12-16 hours per week (Tuesday, Wednesday, Thursday schedule)

Sign on Bonus:

$1,000 Sign on Bonus after 90 days of employment

 Key Responsibilities:

• Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights.
• Work with auctioneer virtually to verify system information accurately represents vehicle. 
• Verify vehicle run order to ensure appropriate vehicle is being keyed and sold.
• Operate monitor virtually, work with auctioneer to review Simulcast bids.
• Provide arbitration and other vehicle announcements to support auctioneer.
• Call and E-mail on late titles.
• Utilize salesforce for title absent support.
• Other duties as assigned.

Minimum Qualifications:

• High School Diploma/GED
• Generally, less than 2 years of experience
• Effective communication skills required.
• Must possess good problem-solving and organizational skills.
• Ability to remain focused and composed during fast-paced sale-day activities.
• Regularly required to stand, walk, reach, talk and hear.
• Ability to lift 1-10 pounds.
• Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.

Preferred Qualifications:

• Ability to read, write and speak in Spanish.

Work Environment

• Occasional exposure to fumes, odors and weather conditions.

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that inidual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Title: Junior Integration Manager

Location: Tokyo

Type: Full time

Workplace: hybrid

Category: Integration Managers

Job Description:

ABOUT YOU

We are looking for a talented Integration Manager who can work with new and existing game partners and help get out tools, products, and services working inside their games. The ideal candidate will possess a blend of technical and people skills, reasonable design and UX sensibility, and some understanding of how payments in gaming "should" work. You should have experience playing games. Applicants should expect to assist developers and technical personnel rapidly debug their technical issues and escalate or transfer as necessary - for this reason, ability to quickly diagnose basic technical issues and provide proper documentation is a must.

If you’re passionate about driving business growth, supporting game developers, and expanding the reach of innovative gaming solutions, we would love to hear from you!

This role will be based out of our Japan office but can be hybrid or fully remote depending on the situation.

ABOUT US

At Xsolla, we believe that great games begin as ideas, driven by the curiosity, dedication, and grit of creators around the world. Our mission is to empower these visionaries by providing the support and resources they need to bring their games to life. We are committed to leveling the playing field, ensuring that every creator has the opportunity to share their passion with the world.

Headquartered in Los Angeles, with offices in Berlin, Seoul, and beyond, we partner with industry leaders like Valve, Twitch, and Ubisoft to clear the paths for innovation in gaming. Our global reach spans over 200 geographies, offering more than 700 payment methods in 130+ currencies.

Longevity Opportunity Vision Enjoy the game!

Responsibilities

• Workable technical problem-solving skills
• Ability to Diagnose issues using data dumps, technical logs, etc., and articulate useful information for solving these issues
• Ability to describe issues concisely based on client feedback
• Experience in customer service
• A team player who is able to pass issues onto appropriate parties or escalate when necessary
• Passion for new technology, tools, methods, paradigms, especially as it relates to games and payments
• Good communication skills. Ability to explain solutions eloquently and provide references to appropriate documentation. Some customer service experience is definitely a plus
• Command of online productivity tools (Confluence, Jira, ChatGPT, G Suite, Google Translate, etc) and ability to learn new tools as necessary

Qualifications

• Bachelor's Degree (or equivalent) in a related field
• 2+ years of experience
• Must be able to speak and write English at a business level
• Strong customer service / interpersonal skills
• General integration knowledge
• Must be able to immediately handle a significant amount of workload and effectively prioritize projects with a high degree of autonomy
• Effective time management skills and excellent attention to detail
• Ability to problem solve
• Proficiency in Japanese at least at the JLPT N2 Level
• Must be legally authorized to work in Japan

Preferred

• Experience with web or higher education in computer science

Why Join Us?

Opportunity to work with a fast-growing global brand.

Competitive salary and performance-based incentives.

Flexible work environment (remote, hybrid, or in-office options).

Collaborative and innovative team culture.

Career growth opportunities in a dynamic and expanding market.

If you’re passionate about gaming and want to make an impact in the Japan region, we’d love to hear from you! Apply now and be part of our journey.

Title: Part Time Medical Biller / Administrative Support

Location: La Vista, NE 68128

Job Description:

Benefits:

• Partial Remote

• Competitive salary

• Flexible schedule

Do you have experience with medical billing and insurance claims? Do you enjoy supporting mental health services in a meaningful way? Ellie Mental Health in La Vista is looking for a part-time Medical Biller / Administrative Support Specialist to join our fun, creative, and compassionate team!

Position Overview:

Key Responsibilities:

• Submit, track, and reconcile insurance claims with accuracy

   

• Review and resolve denied or unpaid claims with payers

   

• Manage client billing, including processing co-pays and outstanding balances

   

• Enter and update client information in the EHR, including credit card details

   

• Verify insurance eligibility and communicate with clients as needed

   

• Assist with client communication by phone, email, and messaging

   

• Support scheduling and administrative workflows across the clinic team

Qualifications:

• Experience in medical billing or insurance claims processing is required

   

• Familiarity with Valant EHR is preferred but not required

   

• Knowledge of insurance platforms and claim processes

   

• Clear communication and strong customer service skills

   

• Reliable, detail-oriented, and enjoys working independently

   

• Comfort with technology and secure handling of sensitive information

Schedule:

• Part-Time (Flexible scheduling, approximately 15–25 hours per week based on need)

• Partial Remote and in-person

Compensation:

• Competitive hourly rate based on experience

What We Offer:

• Supportive, collaborative work environment grounded in creativity and compassion

   

• Training in our systems (Valant EHR, billing platforms, and more)

   

• A chance to support mental health professionals and make a difference in the community

If this sounds like a good fit, we look forward to hearing from you!

Compensation: $23.00 per hour

Seeking creative & collaborative humans with a passion for changing mental health care in fun and meaningful ways.

Don’t meet EVERY requirement?

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Ellie Mental Health is devoted to purposefully building an inclusive and erse workplace where all of our humans can be their authentic selves! (Authenticity is one of our core values, after all…) If you’re excited about the chance to be a change-maker with us, but your past experience doesn’t perfectly align with every single qualification of the job description, we encourage you to apply anyways. Our mental health jobs need dedicated iniduals from every background who are willing to care for others. And who knows, you might just be the perfect candidate for another role!

Employee Experience

We take care of our people. It’s that simple. From investing in their financial future, to providing wages that shatter the ceiling in our industry to reasonable caseload expectations we ensure that our people are happy. Happy employees do better work and provide better client care! No matter what it is that you do in your mental health career at Ellie, our clients depend on us cultivating an environment where our employees can thrive so that they can thrive too!

Y’all, jobs in mental health are tough jobs with a high risk of emotional fatigue and burnout. At Ellie, we use all of our core values of humor, creativity, authenticity, acceptance, determination, and compassion not just out in our communities, but we turn them inwards too! Our employees have clear growth paths for advancing their careers.

We have created a culture that reminds us that our employees are our leaders!

Company Structure

Ellie is a socially responsible for-profit business, which allows us to be flexible and responsive to our community’s needs. Many mental health and wellness-focused companies are non-profits or government agencies, which rely on the general public, grants, or large donors for funding. This model often results in little creativity and lower compensation for employees, promoting a work culture that just makes people feel “blah.”

Feeling blah doesn’t help employees stay motivated, engaged, or even in their jobs for a very long time! So we created a new model: one that puts flexibility, innovative decision-making, creativity, and our people first, while remaining a socially conscious and responsible for-profit business focused on changing how we treat mental health.

In short, we’re just people helping people. Wanna join the herd?

Title: Lead Specialist, Payments Customer Support

Location: Omaha - FN Tower

Full time

job requisition id

R-20251147

Job Description:

At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.

Summary of the Job:

This role is responsible for working directly with Commercial Payments customers as their main point of contact for banking, product support, and account maintenance needs. The Treasury Management Lead Specialist provides exceptional customer support for external commercial payments clients and the internal Payments Sales organization. Responds to client requests in a timely fashion and ensures follow-up is completed either through their own actions or by partnering with internal groups to assist in completion.

This person will have a deep understanding of current and emerging treasury services, and utilize this to provide efficient, and well-rounded support to the entirety of the FNBO commercial banking space.

About This Role:

Key Responsibilities:

Responsible for being the primary contact for internal & external Commercial Payments customers

• Provide direct customer support responding to general and technical inquiries via phone or email related to Treasury Management services/systems and commercial deposit accounts
• Requires in depth understanding of the commercial payments industry and trends that impact cash management
• Ensure that all requests sent by the customer are handled in a timely and efficient manner
• Maintain a robust understanding of the customer lifecycle with fnbo

Partner with Implementation Specialists to coordinate pre & post-implementation activities

• Coordinate customer product implementations & training on single product setup requests
• Partner with Implementations specialists to coordinate handoff of multi-product setup requests
• Accountable for understanding the products and services the customer is utilizing
• Establish connections with key personnel at the customer to identify clear path for communication and timely implementation

Be accountable for managing and processing all customer requests

• Maintain a comprehensive knowledge of departmental processes, procedures, and policies in support of continuous evaluation, identification, and implementation of improvements.
• Log all interactions in designated CRM with accuracy and detail
• Utilize CRM to ensure completion of tasks and closed-loop support internally & externally

Analyzes relationships and provides input on beneficial products and services to enhance the customer’s relationship with First National Bank.

• Actively identifies opportunities to expand the breadth and depth of existing customer relationships
• Provide applicable referral opportunities to account manager or Payment Advisor via CRM channels as needed

Understand and adhere to all bank policy, laws and regulations applicable to role

• Complete compliance training, follow internal processes and controls as required 
• Report all compliance issues, violations of law or regulations in accordance with the steps defined in the FNBO Compliance Accountability Program

Exhibit professional behavior and promote positive working relationships

• Live out the Operating Philosophy and mirror the Organizational Attributes
• Complete special projects as assigned within allotted time frames
• Be accountable for continuous best efforts to complete the job assigned
• Exercise a willingness to be a resource to colleagues
• Be proactive and respectful in all relationships
• Maintain constructive working relationships

The Ideal Candidate for This Role:

Minimum Qualifications:

• Minimum of 1-3 years of commercial payments and/or banking experience (Business/Commercial Preferred)
• Bachelor’s degree or equivalent work experience
• Ability to manage projects from inception to implementation
• Strong written and verbal communication skills
• Ability to effectively communicate needs and schedules to project personnel and internal clients
• Strong teamwork and interpersonal skills
• Strong ability to multitask in a cross-functional environment
• Small Business or Ag experience highly desired

Required Skills:

• Job/Technical Knowledge: Strong understanding of PC based hardware and operating systems such as Microsoft Office suite, Excel, Word, Outlook and Adobe Acrobat
• Ability to learn new products, multiple systems, and adapt when systems change
• Attention to detail with high concern for data accuracy
• Excellent organizational skills with proven ability to prioritize and manage multiple responsibilities and projects in a fast-paced environment
• Strong written and verbal communication skills and ability to convey a positive attitude and establish positive working relationships
• Ability to solve problems independently while applying logic and discretion and analyze problems for which there are not always precedents
• Cooperation/teamwork and patience in dealing with customers
• Provide professional and courteous service to all FNBO customers and employees

Candidates must possess unrestricted work authorization and not require future sponsorship.

Compensation:

Compensation range (base pay): $40,310.00-$64,497.00

This role may have a specific starting pay within this range.

Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.

Work Environment:

This position is open to remote candidates, reflecting our commitment to attracting exceptional talent regardless of geography. We've designed a flexible work arrangement that adapts to your geographic location. For candidates residing within 30 miles of the primary posted location, this position requires onsite presence. For those beyond this radius, embrace the freedom to contribute to our mission remotely while maintaining strong team connections. Regardless of your location, you'll be fully integrated into our team through robust digital collaboration tools and regular communication. Please note that work location is subject to change based on business needs.

Benefits Overview:

We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:

• Medical, Dental, Vision Insurance

• 401k, With Matching Contributions

• Time Off Programs

• Health Savings Account (HSA)/Dependent Care

• Employee Banking

• Growth Opportunities

• Tuition Assistance

• Short-Term/Long-Term Disability Insurance

For additional information regarding compensation and benefits, e-mail FNBO at [email protected]. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message.

Job number: R-20251147

Equal Opportunity & Belonging:

FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves—no matter their role or where they are in their journey.

Learn more here.

FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.

Click here to download 'EEO is The Law' Self-Print Poster

Click here to download 'EEO is The Law' Supplement for Federal Contractors

Click here to download 'EEO is The Law' GINA Supplement

FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC

FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants)

Title: Account Representative - State Farm Agent Team Member

Location: Marietta, GA

Full Time • Hybrid

Job Description:

Benefits:

• 401(k) matching

• Opportunity for advancement

• Paid time off

• Signing bonus

• Training & development

• Wellness resources

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.

• Use a customer-focused, needs-based review process to educate customers about insurance options.

• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus

• Health benefits

• Paid time off (vacation and personal/sick days)

• Flexible hours

• Growth potential/Opportunity for advancement within my agency

• Hiring Bonus up to $

Requirements

• Interest in marketing products and services based on customer needs

• Excellent communication skills - written, verbal and listening

• People-oriented

• Detail oriented

• Proactive in problem solving

• Able to learn computer functions

• Ability to work in a team environment

• Bilingual Spanish a MUST

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Flexible work from home options available.

We're Hiring!

We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. If you want to work in an environment that is fun, challenging, and rewarding, then Scott Helenbrook - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, y Renters Insurance.
• Our office is located in East Cobb.
• I am a proud graduate of UGA.
• Additional languages spoken: Spanish

Title: Senior Partner Solutions Consultant

Location: North Carolina, Michigan, Massachusetts, Maryland, Kentucky, Maine, Georgia, Florida, Delaware,  Alabama, Connecticut, Virginia, Tennessee,  Pennsylvania, Ohio,  New York,  New Jersey, New Hampshire, United States of America

Job Description:

Job Description

About Us:

Zendesk is a leader in customer experience solutions, dedicated to delivering innovative technology and exceptional service. Our Contact Center Center of Excellence (CoE) focuses on optimizing customer support platforms, including Zendesk, Amazon Connect, and AWS-based solutions, to enhance customer interactions and operational efficiency.

Position Overview

We are seeking a seasonedContact Center Partner Solutions Consultant with deep expertise in contact center technologies and CX Suites—preferably Zendesk, Amazon Connect, and AWS—with a strong focus on partner onboarding, technical enablement, and co-selling support. This role will lead partner technical enablement efforts, ensuring partners are fully equipped and supported to resell and implement Zendesk Contact Center solutions effectively. The ideal candidate will provide strategic direction, technical leadership, and hands-on expertise to drive partner success and seamless integration of contact center solutions.

Core Daily Activities

• Partner Onboarding and Enablement: Drive the technical onboarding process for partners, ensuring they acquire the skills and knowledge necessary to successfully implement and resell Zendesk Contact Center solutions.

• Co-Sell Technical Support: Collaborate closely with partners during co-sell engagements, providing expert technical guidance and solving complex implementation challenges.

• Architect and Optimize Contact Center Solutions: Design scalable and efficient architectures leveraging Amazon Connect, AWS, and Zendesk to support partner deployments.

• Lead Technical Strategy and Partner Roadmap: Define technical enablement strategies aligned with partner needs and evolving business goals.

• Provide Technical Leadership and Mentorship: Coach partners, internal teams, and presales specialists on best practices in solution design and deployment.

• Drive Innovation and Emerging Technology Adoption: Stay updated on AI, ML, and automation trends in contact centers to continuously improve partner technical capabilities.

• Support Pre-Sales and Post-Sales Activities with Partners: Support technical discovery, solution design, demonstrations, PoCs, and ongoing partner support.

• Develop Enablement Materials: Create technical documentation, playbooks, and training content tailored for partner consumption.

Key Responsibilities

• Partner Success Focus: Own the technical onboarding and enablement process for partners, reducing onboarding friction and accelerating time to market.

• Strategic Leadership: Define and execute the architectural vision for partner-facing contact center solutions within the CoE framework.

• Technical Oversight: Support and guide partners and internal teams to adhere to architectural best practices, security standards, and delivery excellence.

• Collaboration: Work with partner sales leads, sales, and engineering teams to align on technical requirements, scope, and co-sell strategies.

• Innovation Advocacy: Promote adoption of the latest contact center technologies and best practices with partners.

• Governance and Compliance: Ensure partner solutions meet compliance, security, and governance requirements.

Qualifications

• Education: Bachelor’s or Master’s degree in Computer Science, Information Technology, or Business Administration.

• Experience: Minimum of 10 years in solution architecture, with at least 5 years focused on contact center technologies including Amazon Connect and Zendesk, with partner-facing or customer enablement experience preferred.

• Technical Expertise: Proficient designing solutions using Zendesk, Amazon Connect, AWS services (Lambda, Lex, IAM, DynamoDB, S3, API Gateway). Experience with Python and/or NodeJS is a plus.

• Enablement Skills: Demonstrated ability to deliver technical training and enablement to partners or customers.

• Leadership: Experience leading technical engagements involving multiple stakeholders including partners, internal teams, and vendors.

• Communication: Exceptional verbal and written skills with the ability to translate complex technical information for erse audiences.

• Problem Solving: Strong analytical skills and ability to devise creative technical solutions in partner-centric contexts.

Preferred Qualifications

• Certifications: Zendesk certifications, AWS Certified Solutions Architect, or equivalent.

• Industry Knowledge: Familiarity with omnichannel contact center solutions, AI-driven automation, workforce engagement management, and reporting tools.

• Agile Experience: Working knowledge of Agile and DevOps methodologies.

The US annualized OTE (On Target Earnings) range for this position is $151,000.00-$227,000.00 with a pay mix of 80/20 (base/commission). This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.

The intelligent heart of customer experience

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global ersity, equity, & inclusion in the workplace. Iniduals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an inidual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to [email protected] with your specific accommodation request.

Title: Principal Solutions Engineer

Location: Remote- US

Job Description:

Company Overview

Valimail is a fast growing, venture funded startup and the leader in Email Authentication as a Service. Here is your chance to get in on the ground floor at an important technology innovator and to help build a major business service category. We have built a revolutionary platform on top of open standards — DMARC, DKIM, and SPF — for the first time it makes it possible for any organization to protect itself against email impersonation. Valimail pioneered the notion of automated email authentication, with innovative components like our DNS-based Authenticator (including our patented Instant SPF). We’re committed to building a more trusted email ecosystem.

Frequently cited statistics show that women and underrepresented classes will only apply to roles if they feel they meet 100% of the qualifications. At Valimail, we encourage you to break through that statistic. Roles evolve over time, especially with innovation, and you may be just the person we need in the future. NO ONE ever meets 100% of the qualifications. We hope you're open to learning new skills in order to grow with us. Make our team, your team!

Position Overview

As a Principal Solutions Engineer at Valimail, you will play a critical role at the intersection of technical pre-sales and customer advocacy. You'll partner with Sales, Product, and Account Management teams to demonstrate how our cutting-edge email security solutions solve real-world threats and enhance organizational resilience. Acting as both a trusted advisor and technical champion, you will engage deeply with prospects and customers to ensure long-term satisfaction and success throughout the buyer and user journey. This is a high-impact, customer-facing role suited for a strategic thinker with strong technical acumen and excellent communication skills. Candidates must reside in and work in alignment to Central Time or Eastern Time to be considered for the role. 

What You'll Be Doing

• Serve as a primary technical resource supporting new logo, expansion and renewal sales cycles
• Conduct tailored product demos, domain analyses, and technical deep-es that showcase the value of our email security platform to prospective customers
• Collaborate closely with Account Management and Product to relay customer feedback and advocate for features and enhancements that improve user experience and adoption
• Develop and deliver technical documentation content to support customer onboarding and education as well as Sales team onboarding and continuing education on the product and the competitive landscape
• Contribute to industry events, webinars, and public-facing thought leadership in partnership with the Marketing and Advocacy teams
• Act as a subject matter expert (SME) on DMARC and other authentication technologies, threat trends, and integration strategies across complex enterprise environments
• Serve as a key company contact for security-related inquiries, including completing security questionnaires for potential clients and partners. Collaborate with internal teams to support current security certifications and pursue future ones like FedRamp renewals.

About You

• 7+ years in a customer-facing technical role (e.g., Solutions Engineer, Sales Engineer, or Technical Account Manager), preferably in cybersecurity or SaaS
• Deep understanding of email security technologies (e.g., SPF, DKIM, DMARC, phishing protection, secure email gateways, DNS) and modern threat landscapes
• Exceptional communication and presentation skills, with the ability to explain technical concepts to both technical and non-technical audiences
• Proven track record of working collaboratively with Sales, Product, and Customer Success teams
• Experience engaging with enterprise customers, including conducting POCs and managing complex security evaluations
• Passion for customer advocacy and an instinct for identifying opportunities to create value across the customer lifecycle
• Bachelor's degree in Computer Science, Information Security, or a related technical field (or equivalent experience)
• Reside in a Central Time or Eastern Time location

Bonus Points

• Nice to have: fluency in Spanish

Who We Are

Valimail is the global leader in zero-trust email security. The company's full line of cloud-native solutions authenticate sender identity to stop phishing, protect brands, and ensure compliance; they are used by organizations ranging from neighborhood shops to some of the world's largest organizations, including Uber, Splunk, Yelp, Mercedes Benz USA, and the U.S. Federal Aviation Administration. Valimail is the fastest-growing DMARC solution with the largest global market share and is the premier DMARC partner for Microsoft 365 environments. 

Valimail is an E-Verify Employer. For more information on E-Verify, review the posters here. 

Why Join Us?

• Competitive pay + a comprehensive benefits plan including health, dental, + vision coverage. The anticipated pay range for this role is $160,000 - $180,000 and includes a bonus up to $35,000, tied to team goals. 
• Remote First Company, you can work anywhere within the US
• Unlimited and flexible PTO. We believe balanced, happy, relaxed people do better work

#li-remote

Title: Application Performance Engineer, Senior Principal

Location: Santa Clara

Department: S&M - Product

Job Description:

At d-Matrix, we are focused on unleashing the potential of generative AI to power the transformation of technology. We are at the forefront of software and hardware innovation, pushing the boundaries of what is possible. Our culture is one of respect and collaboration.

We value humility and believe in direct communication. Our team is inclusive, and our differing perspectives allow for better solutions. We are seeking iniduals passionate about tackling challenges and are driven by execution.  Ready to come find your playground? Together, we can help shape the endless possibilities of AI. 

Location:

Hybrid, working onsite at our Santa Clara, CA headquarters 3 days per week.

Application Performance Engineer – Senior Principal

d-Matrix is seeking senior engineers who are obsessed with performance analysis and optimization to extract the best inference performance on our hardware. The ideal candidate will be comfortable working across all layers of the hardware and software stack, from the architecture to compilers, kernels and frameworks.  This is a deeply technical, cross-functional role where you will work with external developers, researchers and engineers using our products and collaborate closely with internal R&D and product teams.  

What You Will Do:

1. Provide expert guidance and support to customers with workload performance analysis, debugging, profiling, and implementing optimizations on d-Matrix hardware and software

2. Develop tools and technical collaterals (developer guides and other supporting materials) to simplify user experience with workload analysis and optimization

3. Profile and analyze existing and emerging workloads on simulators and state-of-the-art hardware. 

4. Benchmark performance for generative AI model inference on state-of-the-art hardware and software platforms

5. Profile and analyze workloads in potential new product areas to help guide roadmap decisions

What You Will Bring:

1. Engineering degree in Electrical Engineering, Computer Engineering, Computer Science, or related field, with 10+ years of relevant experience in AI/ML hardware, software and infrastructure. Strong background in deep learning and neural networks, in particular generative AI and Academic experience in computer architecture, hardware software co-design, performance modeling

2. Proven experience analyzing and tuning inference performance on GPUs.

3. Experience with processor and system-level performance modeling.

4. Experience with common deep learning software packages like PyTorch, vLLM, etc. as well as understanding of model compilation and execution stack.  

5. Experience with OpenAI Triton and/or CUDA.

6. Strong programming skills in C++, Python.  

7. Excellent communication and presentation skills

8. Experience in customer engineering and field support for enterprise-level AI and datacenter products, with a focus on AI/ML software and generative AI inference, preferred.

Equal Opportunity Employment Policy

d-Matrix is proud to be an equal opportunity workplace and affirmative action employer. We’re committed to fostering an inclusive environment where everyone feels welcomed and empowered to do their best work. We hire the best talent for our teams, regardless of race, religion, color, age, disability, sex, gender identity, sexual orientation, ancestry, genetic information, marital status, national origin, political affiliation, or veteran status. Our focus is on hiring teammates with humble expertise, kindness, dedication and a willingness to embrace challenges and learn together every day.

d-Matrix does not accept resumes or candidate submissions from external agencies. We appreciate the interest and effort of recruitment firms, but we kindly request that inidual interested in opportunities with d-Matrix apply directly through our official channels. This approach allows us to streamline our hiring processes and maintain a consistent and fair evaluation of al applicants. Thank you for your understanding and cooperation.

Title: Technical Lead, Implementation Engineer (Bilingual Spanish/English - Remote)

Location: Remote USA

time type

Full time

Job Description:

When applying for roles at Tealium, please use our official careers page or LinkedIn company profile. All other sites where Tealium careers may appear may not be legitimate.

WHO WE ARE

Tealium is the trusted leader in real-time Customer Data Platforms (CDP), helping organizations unify their customer data to deliver more personalized, privacy-conscious experiences. As the demand for connected, intelligent customer engagement grows, Tealium’s leadership in CDP is translating directly into leadership in enabling enterprise AI strategies. By providing clean, consented, and actionable data, Tealium empowers its customers to accelerate the adoption of AI and machine learning, fueling smarter personalization, predictive insights, and business outcomes at scale.

More than 800 leading global brands trust Tealium to power their customer data strategies and deliver real-time, personalized experiences at scale.

Team Tealium has team members present in nearly 20 countries worldwide, serving customers across more than 30 countries.  We win together with respect and appreciation for the talents required of all positions and the people who contribute to each of these.  We are intentional about our WOWs (Ways of Work) culture, our investment in our team members, and how we care and connect.  

With an extraordinary portfolio of investors (including Georgian, Silver Lake Waterman, Battery, and others) and deep industry experience, Tealium has the financial backing, profitability, and expertise to continue to outpace competitors and lead the way in innovation.  Today, Tealium holds over 50 patents, and a few of the recent industry recognitions include:

• A Leader in the 2025 Gartner® Magic Quadrant™ for Customer Data Platforms 

• 2025 TrustRadius Award Winner: Buyer’s Choice

• 2024 Invoca Partner Collaboration Award

• 2024 G2 Leader in Tag Management & Enterprise Data Governance

• Tealium Customer Data Hub achieved the Top Rated Award by TrustRadius (2024)

• Named on Destination CRM’s 2024 Top 100 Technologies List for Sales

• Named on the 2024 Best and Brightest in the Nation list

• BuiltIn’s 2024 Best Place to Work

WHAT WE ARE LOOKING FOR

Tealium is seeking a Technical Lead, Implementation Engineer that is bilingual in Spanish and English.  As part of our Professional Services team, you will play a critical role in helping customers unlock value from Tealium’s product suite. This hybrid role combines hands-on technical implementation, strategic consulting, and solution architecture, giving you the opportunity to act as a trusted advisor to customers throughout their onboarding and ongoing lifecycle.

You will regularly engage with customers, building strong relationships and driving adoption of Tealium’s solutions. Success in this role requires strong communication skills, strategic thinking, and hands-on technical expertise. 

This role offers the opportunity to work with leading global brands, expand your expertise across Tealium’s product ecosystem, and grow within a collaborative, high-performing Professional Services team. 

YOUR DAY TO DAY

• Lead the technical configuration, deployment, and validation of Tealium (iQ, AudienceStream, EventStream, DataAccess, Insights and all other products) for customers.

• During implementation and project delivery, maintain a regular onsite presence to ensure visibility and engagement with customers.

• Write and debug performant, scalable JavaScript for tag management, data layer enrichment and server-side functions

• Troubleshoot front-end issues including JavaScript tags, APIs, mobile SDKs, and network-level data discrepancies.

• Implement best-practice data strategies for event tracking, user identity resolution, customer data visualisations, segmentation building, and audience activation.

• Develop custom attributes and features for customers that generate robust visitor profiles that can be used for complex segmentation, advanced modeling, and AI training.

• Integrate Tealium with marketing and analytics tools for activation such as Google Suite(GA4, SA360, Ads), Adobe Suite(Analytics, Target, Experience Manager), Meta,Salesforce Suite(Marketing Cloud, CRM), Snowflake, DataBricks etc.

• Consult on the data sources that send data into Tealium across the Customer’s multiple real-time engagement and data storage software including websites, mobile apps, data warehouses, call centers, etc, and set up inbound connections or workflows to pull data from these.

Solution Consulting & Strategy

• Collaborate with customers to translate business objectives into data strategy and solution design.

• Guide clients on customer data architecture, tag governance, and privacy-compliant data capture.

• Have a regular onsite presence on a recurring basis with these customers.

• Contribute to strategic planning sessions and workshops with client teams.

• Identify opportunities for expansion and future value across the Tealium product suite.

• Stay informed on the evolving role of AI in the Martech ecosystem, and support customers in preparing data infrastructure that enables AI-driven personalisation, insights, and automation.

Cross-Regional Collaboration

• Operate with autonomy, and proactivity supporting customers in your region, while coordinating closely with the in-region team for training, escalations, and internal planning.

• Maintain clear, consistent communication via project management tools (e.g. Jira, Confluence) and remote collaboration tools (e.g. Zoom, Slack).

• Represent Tealium with cultural sensitivity and professionalism across erse stakeholders in your region.

Internal Enablement & Contribution

• Contribute to internal and customer-facing knowledge bases, playbooks, and documentation.

• Share insights and learnings from customer projects to improve internal tooling, processes, and delivery methodology.

• Participate in peer reviews, team stand-ups, and cross-functional projects within the broader Professional Services and Solutions Engineering teams.

WHAT YOU BRING TO TEALIUM

• 5+ years’ experience in a client-facing, technical implementation, solutions engineering, or Martech consulting role.

• Proficiency in JavaScript, HTML, CSS, and web debugging tools (Postman, Chrome DevTools, Proxies (Charles/Fiddler), etc.).

• Bilingual in Spanish and English, with the ability to communicate effectively in both written and spoken form.

• Ability to travel within the LATAM region as needed to support customers and business operations.

• Strong understanding of data layers, tag management systems, and event-based architecture.

• Experience with digital marketing and analytics platforms: Adobe Analytics, GA4, Google Tag Manager and Amplitude, etc.

• Experience with Journey Orchestration, Marketing Orchestration tools, e.g. SFMC, Braze, AEP, Bloomreach and MoEngage.

• Familiarity with REST APIs, server-side tracking, mobile SDKs, and data enrichment concepts.

• Exposure to privacy regulations (e.g. GDPR, CCPA) and consent management platforms.

• Experience working with data warehouses, SQL, or BI platforms is a plus.

• Experience working with dashboarding and data visualization platforms (e.g. Amazon Quicksight)

• Excellent communication skills — fluent in English, both written and verbal.

• Autonomous and self-motivated, especially when working remotely across time zones.

• Degree in Computer Science, Engineering, or related field preferred.

NICE TO HAVE

• 1 to 2 years experience with Tealium’s full product suite (iQ, AudienceStream, EventStream, DataAccess).

• Exposure to CDPs, customer journey orchestration, or personalisation use cases.

WAGE TRANSPARENCY

In many U.S. states, employers are required to include a pay range for posted positions. Although this isn't a requirement in every state, communicating transparently is a cornerstone of our operations at Tealium, and we believe in making this information available to all applicants.

The U.S. pay range for this full-time position is listed below, however, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to a competitive base salary, this position is eligible for a robust benefits package that includes the following:

• Employees are eligible to receive an annual bonus and stock options. 

• Employees and their families are eligible for medical, dental, vision,  life, and disability insurance. 

• Employees have the option to enroll in our 401k plan and are eligible to receive contributions for company matching.

• Employees are eligible for flexible paid time-off and extended paid parental leave. 

• We offer 11 paid holidays annually 

• We offer 15 hours of paid work time for volunteer activities and programs. 

• Our sick leave accrual is the following for our employees:

  • Exempt CA employees (not including San Francisco) including NY : accrue 40 hours each year. Unused sick leave carries over into the next year. Employees cannot exceed 80 hours in a given year.

  • Exempt Non - CA employees (not including NY) including SF: Accrue 1 hour every 30 hours worked. Cannot exceed 180 hours in the calendar year.

  • Non-Exempt: accrue 1 hour every 30 hours worked. Unused carries over to the next year. Not to exceed 108 hours in a calendar year.

An overview of our benefits and perks can be found on our careers page.  Additional details regarding the benefits package will be provided during your interview process.  

Compensation Range- $115,000 - $135,000 Base + Variable + Equity

#LI-KK1

#LI-Remote

WHY YOU WANT TO WORK HERE

At Tealium,  we don’t just offer the ordinary, we provide the extraordinary: 

• Tealium WOWs (Ways of Work), our award winning culture is how with think, act and connect together at Tealium
• Mosaic, our commitment to ersity, equity and inclusion is grounded in our mosaic of erse perspectives and shared belonging as we live in work across the US and in nearly 20 countries
• Tealium Cares, to promote caring in our communities, 15 hours of paid work time for volunteer activities and programs is offered annually
• Tealium Connects (remote-first working), enabling many of us to choose where we do our best work and offering new hire stipends to assist with purchasing things we need to support a successful home office environment
• Tealium Ownership, share in the success of Tealium by becoming an owner of Tealium beginning with new hire equity grants 
• Tealium Time, paid time-off policy to offer flexibility to take time when needed and robust leave programs, including extended paid parental leave and company holidays
• Healium, health and wellness programs to help us be our best selves in the experiences of health, physical, mental, social, and even financial well-being and wellness
• Tealium LIFT (Learning is Facilitated at Tealium), offering a myriad of professional development opportunities with over 6,000 courses available on demand to best-in-class manager and leadership development programs
• Health and Related Benefits Programs, offering market competitive benefits programs

Collectively, we contribute our inidual pieces (identity, experiences, heritage, backgrounds, religions, viewpoints, gender and more ) to form the mosaic of Team Tealium. It is our continuing philosophy to recruit and employ the best qualified iniduals without regard to race, color, sex, religion, national origin, disability, age, sexual orientation, gender identity, and/or any other protected characteristic. Tealium does not tolerate unlawful discrimination of any kind and strives to be an inclusive and respectful workplace.

The highly relevant and differentiated positioning of Tealium’s solutions makes this a unique and rewarding career opportunity.

Title: Partner Success Associate

Location: Arlington, Virginia, United States

Job Description: Description

About Speak4

Speak4 is a technology start-up that makes it simple for organizations to empower their supporters to speak up for the causes they believe in via an innovative frictionless digital advocacy platform. Speak4 was created by a team of experienced marketers, skilled technologists and award-winning digital strategists who wanted a better tool to help organizations mobilize grassroots support online.

What You’ll Do

As our Partner Success Associate, you’ll be the first line of support for our partners. You’ll respond to inbound tickets, troubleshoot technical issues, and help ensure partners feel confident using Speak4’s platform. This is an entry-level position with lots of room to grow.

Your day-to-day might include:

• Responding to partner support tickets via email, phone calls and video chats in a timely and friendly manner
• Running onboarding meetings for new partners
• Troubleshooting common technical issues and guiding users through solutions
• Escalating complex bugs or edge cases to our product and engineering team
• Documenting solutions in our internal knowledge base
• Identifying trends in support requests and suggesting improvements
• Assisting with onboarding tasks or product setup when needed

Why You’ll Love It Here

You’ll join a mission-driven startup at an exciting stage of growth. Your work will directly help advocacy organizations and changemakers amplify their voices. You’ll also get:

• A team that actually lives its values
• Mentorship and growth opportunities
• A front-row seat to how high-impact software is built and supported

Requirements

What We're Looking For

Prior experience in SaaS, support or agency would be preferred but not necessary to apply. We're looking for someone who is:

• A strong written communicator (clear, kind, and professional)
• Tech-savvy and eager to learn how web tools work behind the scenes
• Curious and resourceful when solving problems
• Detail-oriented and organized, even in a fast-paced environment
• Has an interest in politics, government and public affairs work

Bonus if you have:

• Experience using a ticketing system (e.g., Zendesk, HelpScout, Intercom)
• Familiarity with basic HTML or CMS tools
• Familiarity with AI tools
• Worked in a customer-facing or service role before

Benefits

We offer competitive compensation with an opportunity for a year-end bonus. Medical, dental, vision, 401k, and life insurance. We also offer a paid parental leave program, paid vacation and paid sick leave. In addition, we have a hybrid work environment.

Speak4 is an Equal Employment Opportunity (EEO) employer.

Title: Associate Partner Manager

Location: United States

Department: Partnerships & Accounts

Full Time - Remote 

Remote

Job Description:

​Here at Shippo, we are the shipping layer of the internet and we consider ourselves to be one of the core building blocks of e-commerce. Our mission is to make merchants successful through world class shipping. With our products and solutions, we level the playing field by providing our customers with best-in-class solutions that otherwise wouldn’t be available to them. Through Shippo, e-commerce businesses, marketplaces, platforms and a variety of logistics infrastructure providers are able to connect to shipping carriers around the world from one API and dashboard. We provide our customers with the most competitive shipping rates, print labels, automated international documents, shipment tracking, facilitate the returns process and more.

How we’ll deliver success:

As Shippo continues to scale its partner ecosystem, we need to ensure that our smaller but high-potential partners (i.e. the “long tail” of our portfolio) receive proactive, thoughtful support. 

The Associate Partner Manager (APM) role is designed to nurture and grow these emerging partnerships, ensuring they feel supported, connected, and strategically guided as they scale. This role bridges the gap between operational excellence, organization, strong external facing skillsets and to ensure that Shippo’s tools, programs, and support are helping these SMB partners thrive.

By managing a wide portfolio efficiently and staying organized across many moving parts, the APM helps Shippo:

- Build a strong foundation of future strategic partners.

- Surface new “hidden gems” that could become category leaders.

- Strengthen our reputation as a responsive, growth-oriented partner to businesses of all sizes.

Shipping & Handling Responsibilities:

• • Provide high-quality partner support through excellent communication, research, and problem-solving for a large book of SMB’ partners that span a variety of different verticals.
  • Coordinate with internal teams (product, marketing, carrier operations, support) to resolve partner issues and execute on partner requests.
  • Maintain organized records of partner touchpoints, deliverables, and commitments across a large partner portfolio.
  • Identify marketing and promotional opportunities.
  • Engage with partners to understand opportunities for operational improvement, and liaise with our product team to bring those improvements to life.
  • Serve as an expert consultant to our partners; engage cross-functionally to drive your partner’s businesses and build effective relationships with partner stakeholders.
  • Drive contract renewals and upsell efforts by preparing materials, analyzing data, and helping identify potential growth opportunities.

Your shipping requirements:

Nice to have:

• 2–4 years of experience in account management, customer success or partner management, preferably working with small to mid-sized businesses in eCommerce, logistics, shipping, or SaaS.
• Strong organizational and time management skills; able to prioritize effectively and complete tasks reliably.
• Demonstrated problem-solving ability: can identify issues independently and take initiative to resolve or escalate.
• Comfortable working with data and tools to track metrics or identify trends.
• Basic familiarity with APIs or technical systems, and interest in deepening knowledge about marketplaces, 3PLs, ecommerce platforms and order management solutions.
• Clear, professional communicator with the ability to lead and take calls with executive level stakeholders at partner companies.
• Team player with a customer-centric mindset and interest in building domain expertise.
• Exposure to the logistics, parcel ecosystem.
• Experience supporting partner ecosystems, vendor management, or operational workflows.
• Familiarity with performance monitoring tools, issue tracking systems, or CRM platforms.
• Previous experience in a startup or fast-paced environment with a collaborative culture.

What's in the Shippo Package? (for US Only):

• • Healthcare coverage for medical, dental, and vision (90% covered by the company, incl. dependents). Pets coverage is also available!
  • Take-as-much-as-you-need vacation policy & flexible working 
  • One week-long company wide winter shutdown 
  • 3 Volunteer Days Off (VTOs)
  • WFH stipend to set up your home office
  • Charity donation match up to $100
  • Dedicated programs, coaching, tools, and resources for your professional and career growth as well as an inidual learning stipend for your personal and focused growth
  • Fun team in person time through our Shippos Everywhere program which includes regular team and company off-sites throughout the year as well as local Shippos gatherings

$88,000 - $119,000 a year

Our Compensation _Ship_policy:

We believe compensation is a custom experience and are committed to fair and equitable compensation practices. The standard OTE (base + variable pay) range for this role is min is $88k to a max $119k annual salary. We tend to anchor our pay in the middle of this range ($103k). Since we are focused on hiring Shippos Everywhere, we have 2 US pay ranges, a standard compensation range for the majority of the US and a standard +1 compensation range for those who live in areas where the cost of labor is higher, such as NYC and California.The actual base pay is dependent upon many factors, such as: financial budgets, work experience, training, transferable skills, business needs, and market value. The base pay salary ranges are subject to change and may be modified in the future. Total compensation for this role will include, equity, medical, dental, vision and other benefits noted in our Shippos “package” section.

Sail through the process:

Here at Shippo, we celebrate inclusivity and are committed to creating equal access to opportunities for people from all backgrounds, perspectives and geographies. These values define who we are and everything we do. All qualified iniduals are encouraged to apply.

Shippos in the wild:

Our people, much like the packages we help ship, are all over the world. This means, through our remote-first program, “Shippos Everywhere”, our roles can be based anywhere in the US with the exception of Delaware, Nevada, Ohio, Oregon, Hawaii, New Mexico and West Virginia and many roles can be based internationally.For locations outside of the US and Ireland, the employment contracts are powered by Remote.com. What we want to emphasize is that you can be successful at Shippo regardless of location.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Title: Pampangan Interpreter

Location: United States (Remote)

Job Description:

LanguageLine Solutions is Hiring!

At LanguageLine, we strive for a world in which language and cultural barriers no longer exist. Use your language skills to dramatically improve the lives of limited-English speakers, as well as the Deaf and Hard-of-Hearing. Even better, you can do this while working from your own home.

LanguageLine has been certified as a Great Place to Work, and is regularly listed as one of America’s top work-from-home employers.

Our interpreters serve clients across numerous industries, including health care, 911, first responders, education, government agencies, and all walks of business.

As an interpreter, you will receive training that is the best in the industry. We’ll ensure that you learn new skills while further developing your skillset. We provide numerous opportunities for advancement. You’ll be in a certified ASTM and ISO environment. You'll also be supported by a Senior Language Specialist, as well as our Interpreter and Technology Help Desks.

Join our team now!

Job Description

Work at Home Bilingual Pampangan-English Phone Interpreter

Job Title: Pampangan Interpreter

Location: Work at Home position in United States

Position: Phone Interpreter

Pay: $0.75 - $0.90 per minute. Actual per minute rates are dependent on the time of day or night when calls are taken and the level of interpretation as defined by LanguageLine Solutions.

We Offer:

• Employee Referral Program.
• Advancement opportunities within the organization.
• Interpreter support.
• An inclusive and erse work environment.

Position Overview:

The Pampangan Telephone Interpreter is responsible for handling calls on demand, and renders the meaning of conversations between Pampangan and English speakers. The interpreter breaks the communication barrier in a wide range of industries that LanguageLine Solutions serves: Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, General Business, Law Enforcement, Court, and 911.  

The interpreter processes information quickly, concisely and recognizes sensitive cultural differences.  The interpreter is professional and courteous at all times and uses appropriate terminology and understands common industry procedures and practices. The interpreting sessions may involve simple or complex, technical or non-technical subjects.

This position does not involve written translation however translators and other skilled linguists are encouraged to apply. The Interpreters translate verbally.

**This is a remote position. The Interpreter works from his/her home-office. It is essential to ensure a quiet & secure environment.** 

Essential Job Functions

• Respond to the interpreting sessions promptly and conduct interpretation in a friendly and professional manner.
• Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.
• Speak clearly in both languages using proper pronunciation, enunciation and polite expressions.
• Maintain a professional demeanor throughout the interpreting sessions at all times.
• Remain calm during interpreting sessions in the event that one of the primary speakers is incoherent or upset, especially in emergency situations such as 911 calls.
• Maintain punctuality and availability during work hours.
• Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP), avoiding interaction with the LEP without client’s permission.
• Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance and Law.
• Demonstrate commitment to cultural sensitivity and working in a erse environment.
• **Some calls may be highly emotional and/or stressful in nature. The interpreter may need to remain on a call for extended periods without breaks due to the nature of the call or may, at times experience high call volumes. The interpreter must have the ability to provide the required, company standards of service within this dynamic environment. **

Qualifications

• Fluency in Pampangan and English and skilled in the associated cultural dynamics.
• Ability to provide cultural competency and assess regional and accent differences to find ways of communicating with the LEP.
• Excellent listening, retention and note-taking skills to maintain a high level of accuracy during interpretation.
• Ability to concentrate, stay detached from the conversation, remain neutral and objective at all times, and remain on calls that involve sensitive subjects such as end of life conversations, pregnancy termination, vaccinations, and matters concerning sexual orientation and/or gender expression.
• Education or work experience in language-related fields such as teaching, language assessment, translation or interpretation preferred.
• Must be able to adapt to any LLS technology enhancements that improve service delivery and meet client demands.
• Must be at least 18 years of age.
• Legally authorized to work in the United States
• Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with LanguageLine Solutions (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).
• High school diploma or equivalent.
• Candidates who are currently employed by a client of LanguageLine Solutions or an affiliated LanguageLine Solutions business may not be eligible for consideration.
• Ability to read and write the requested languages - highly preferred.

**Based on your location, a post-offer, a pre-employment background check and/or drug screen may be required**

Technical Requirements:

• Dedicated personal device for business purposes.
  • Desktop / Laptop Computers with any of the following Operating Systems: Windows, MacOS, or ChromeOS.
  • Tablets (iPadOS or Android) are acceptable.
  • Smartphones (iOS or Android) are also acceptable.
• Restricted brands:
  • Kaspersky products.
  • Huawei hardware.
• High speed Internet connection for work related electronic communication. This internet connection should provide download speeds of no less than 5 Mbps, upload speeds of 3 Mbps, Ping value of no more than 300 ms, Jitter value of no more than 30 ms.
• Must have access to a quiet space free from background noise or distraction.

Physical Requirements:

• Must be able to operate a keyboard and mouse and remain in a stationary position in front of a computer the majority of the workday.
• Must be able to operate company provided software and systems to perform all aspects of the job. 
• Must have sufficient manual dexterity to type or write.
• Able to lift up to 26 lbs.
• May be exposed to moderate noise levels; i.e. computer, audio, telephone.

OPEN UNTIL FILLED --- EEO/AA

LLS is an equal opportunity employer, meaning that employment opportunities are made and offered to iniduals without regard to race, color, religion, sex, national origin, or any other characteristic protected by federal or state law or local ordinance.  LLS will reasonably accommodate employees and applicants with disabilities if the person is otherwise qualified to safely perform all of the essential functions of the position.  Should you require accommodations to complete this application and/or the interview process, please let us know immediately.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race. color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law or contract.

VEVRAA Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans.

PAY TRANSPARENCY NONDISCRIMINATION PROVISION

Title: Federal Customer Success Executive

Location: Phoenix, Arizona, United States

Hybrid

Job Description:

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out erse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact 

The Federal Customer Success Executive owns the post-deployment experience between Axon and our Federal Customers, driving value realization and return on the client’s investment. Successful Customer Success Executives are technology-savvy iniduals that partner with our customers and demonstrate how our products improve their daily workflows by adoption of Axon Evidence features.

Location: Hybrid - Remote: Preference would be Washington, DC, but anywhere in the United States

• Serve as the main point of contact and strategic partner for a broad portfolio of customers within Federal Agencies and DoD
• Conduct regular Program Reviews discussing strategic projects, monthly release notes and product adoption
• Develop a deep understanding of Axon’s product line and customer workflows to ensure alignment with customer needs
• Learn and share industry best practices in order to solve customer needs
• Work with Axon’s cross-functional teams such as Product Management, Support Engineers and Program Management to be the internal voice of the customer.
• Have high availability to assist with customers, including after business hours as needed.
• Managed projects involving your customers as needed, providing feedback and updates to both internal and external stakeholders.
• Manage Success Planning in Gainsight, with familiarity of Salesforce, JIRA and many other internal software platforms.

What You Bring

• Bachelor's degree or equivalent experience
• 3+ years’ experience in a customer-facing role
• Proven track record of successfully building and nurturing Federal agency customer relationships
• Self-motivated, team-oriented, responsible, and focused on exceeding customer expectations
• Exceptional organizational, presentation, and communication skills, both verbal and written
• Demonstrated ability to deal with change and excel in high-stress situations

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 86,250 in the lowest geographic market and USD 138,000 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building erse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at [email protected] or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values ersity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Customer Care Specialist ( Egypt)

Location Remote

Employment Type Full time

Location Type Remote

Department Customer Care

OverviewApplication

We power people’s progress.

At Preply, we’re all about creating life-changing learning experiences. We help people discover the magic of the perfect tutor, craft a personalized learning journey, and stay motivated to keep growing. Our approach is human-led, tech-enabled - and it’s creating real impact.

So far, 90,000 tutors have delivered over 20 million lessons to learners in more than 175 countries. Every Preply lesson sparks change, fuels ambition, and drives progress that matters.

Our impact in one sentence:

To guide and support users with their interactions on Preply, and to resolve any issues they may face by becoming a true Customer Advocate.

At least 5 reasons to join our Customer Support Squad

• Our international team is constantly growing, and now you can join +100 bright specialists among 8 teams, empowered by experienced managers from world top-notch companies (Booking, Uber).

• Flexibility is a must for us, but also a big advantage. Preply supports customers 24/7, so you’ll have a monthly rotating schedule with 9-hours shifts, and not less than 11 hours gap between them to have a proper rest.

• To make your professional development more efficient, our trainers will support you not only through the onboarding but also after, with additional support to set you up for success.

• No calls—only written communication via chats, emails, and social.

• We have a really dynamic environment and fast working pace with reasonable goals and clear KPIs for you to be confident in what the team expects from you.

What you'll be doing

• Answer customers’ questions and resolving any issues that they may be facing;

• Identify problem areas and flagging them to the concerned team;

• Ensure customer satisfaction, and work on collecting and tracking user's feedback;

• Work closely with the product teams to resolve issues and share customer feedback;

What you need to succeed

• Previous experience providing support through live chats

• Fluency in English

• Strong technical and analytical skills;

• Ability to provide proactive and innovative solutions;

• Outstanding written and verbal skills;

• Ability to understand customer's needs;

• Ability to work in teams;

• A customer-centric, empathetic mindset with excellent listening skills;

• An ability to focus on what counts, creating simple solutions to deliver fast results;

• A passion for learning and desire for self-improvement.

• Computer with i5 or i7 processor, 16GB RAM, 256 GB SSD

• Internet connection of at least 30mbs

Our recruitment process at Preply:

We want your recruitment experience with us to be as smooth and enjoyable as possible! Here’s what to expect:

• Introductory Video Call: This is a quick, friendly video interview step for us to get to know you a bit better. You will have to record you answering some questions and a short writing assessment that will allow us to know more about your background, experience, and your motivation.

• Meet with Our Talent Acquisition Team: In this stage, you'll have a deeper conversation with one of our Talent Acquisition specialists. We'll share more details about the role, the company, and our culture. This is also the time to go over things like salary and other important details and to solve any questions you may have!

• Technical Interview with the CS Team Lead: The final step is a technical interview with one of our CS Team Leads. Don’t worry—this is where we’ll e into your skills and see how they align with the job, making sure you’re set up for success.

Each stage is designed to help us learn more about you, while giving you insights into what it’s like to work with us. We’ll keep you updated every step of the way!

Our Principles

• Care to change the world - We are passionate about our work and care deeply about its impact to be life changing.

• We do it for learners - For both Preply and tutors, learners are why we do what we do. Every day we focus on empowering tutors to deliver an exceptional learning experience.

• Keep perfecting - To create an outstanding customer experience, we focus on simplicity, smoothness, and enjoyment, continually perfecting it as every detail matters.

• Now is the time - In a fast-paced world, it matters how quickly we act. Now is the time to make great things happen.

• Disciplined execution - What makes us disciplined is the excellence in our execution. We set clear goals, focus on what matters, and utilize our resources efficiently.

• Dive deep - We leverage business acumen and curiosity to investigate disparities between numbers and stories, unlocking meaningful insights to guide our decisions.

• Growth mindset - We proactively seek growth opportunities and believe today's best performance becomes tomorrow's starting point. We humbly embrace feedback and learn from setbacks.

• Raise the bar - We raise our performance standards continuously, alongside each new hire and promotion. We build erse and high-performing teams that can make a real difference.

• Challenge, disagree and commit - We value open and candid communication, even when we don’t fully agree. We speak our minds, challenge when necessary, and fully commit to decisions once made.

• One Preply - We prioritize collaboration, inclusion, and the success of our team over personal ambitions. Together, we support and celebrate each other's progress.

Title: Customer Experience Specialist - EU

Location: Manila

Type: Contractor

Workplace: remote

Category: Customer Experience

Job Description:

Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: www.spreetail.com.  

We’re looking for a Customer Experience Specialist to continue building a world-class customer experience across more than 10 marketplace channels that Spreetail partners with. We are committed to providing solutions and building relationships with our customers on a day-to-day basis.

How you will achieve success:

• Communicate directly with our customers via phone and email. 
• Think critically to resolve customer issues and provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
• Drive innovative and creative solutions to protect revenue. 
• Support our customers, our vendors, and our marketplace partners and provide them with a wonderful experience.
• Play a critical role in driving many processes that impact departments across Spreetail by advocating for customer initiatives.

What experiences will help you in this role:

• Critical thinking without losing sight of the details.
• Accepting open feedback and accountability.
• Ability to multitask and prioritize effectively.
• Accuracy in typing.
• Proven track record of effective time management skills.

This is a remote position and requires candidates to have an available work-from-home setup

Desktop/Laptop system requirements:

•  4th generation or higher, at least Intel i3 or equivalent processor;
•  at least 4GB RAM;
•  Windows 10 and above or MAC OSX operating system 
•  You are required to provide your own dual monitors

A strong and stable internet connection (A DSL, cable or fiber wired internet service with 10 Mbps plan or higher for primary connection)

PC Headset

A high-definition (HD) external or integrated webcam with at least 720p resolution.

Please be aware of scammers. Spreetail will only contact you through Lever or the spreetail.com domain. Spreetail will never ask candidates for money during the recruitment process. Please reach out directly if you have any concerns. Emails from @spreetailjobs.com are fraudulent.

#LI-Remote

Customer Service Coordinator remote in East Hanover, NJ area

Job ID  249334

Service line  GWS Segment

Role type  Full-time

Areas of Interest Customer Service

Location(s) East Hanover - New Jersey - United States of America

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a significant contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions.

Each client is entrusted with a dedicated leader and is supported by regional and global resources, demonstrating the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

About the role

The purpose of this position is to provide information in response to inquiries about products and services and to handle and resolve related facilities follow-ups.

This is mostly a remote role with the ability to commute into the East Hanover, New Jersey site as needed.

What you’ll do

• Provides customer service by answering incoming service requests, via phone, chat, email & online requests from all business units on facility-related issues.
• Generates and dispatches service request work orders for completion by vendors. Schedules conference rooms and audio visual equipment.
• Responds to customer inquires and concerns. Follows up with customers to ensure customer's satisfaction.
• Updates Computer Maintenance Management System (CMMS), customer service database, and spreadsheets as needed with updated service information.
• Contacts customer for additional information and communicating the steps in the work order process.
• Runs, reviews, and distributes various customer service reports as necessary.
• May generate and dispatch service request work orders for completion by vendors.
• May assist with the training of new hires and temporary employees on CMMS (Computer Maintenance Management System), customer service database, email, Live Chat and Call Center procedures.
• Provides informal assistance such as technical mentorship and/or training to co-workers.
• Other duties may be assigned.

What you’ll need

• High school graduate or equivalent experience or general education degree (GED) required. Call Center experience preferred. Minimum two years of related experience.
• Strong ability to convey information clearly and familiarity with computer use.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training and experience.

The compensation range is about $24-$25/hr based on experience.

The compensation offered to a successful candidate will depend on the candidate’s skills, qualifications and experience.

Call Center Representative

Remote

Veterinary Care Coordinators

Full time

United States

OverviewApplication

Description

Join Lap of Love as a Call Center Representative and Love What You Do!

Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator working from home, you’ll become part of a erse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services.

As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care.

Essential Functions & Responsibilities:

• Guide emotional conversations in a calm and peaceful manner including but not limited to end-of-life care, quality-of-life care, and pets experiencing behavioral challenges such as aggression or bite incidents.
• Provide customer service by engaging in positive interactions with pet families
• Answer a high volume of customer service calls in a work from home/ remote environment
• Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules
• Gather and accurately document the pet’s medical information and schedule appointments in an effective manner
• Meet all productivity, quality, and performance standards
• Go above and beyond to provide stellar customer service to pet families and our veterinarians
• Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines
• Other duties may be assigned to the employee to ensure the highest standard of customer service

Requirements

• Experience working in high call volume, customer service, or call center environments
• Ability to quickly learn custom software and other programs, such as Gmail, Google Calendar, Google Maps, Five9, Zoom
• Previous experience in a work-from-home environment or working with minimal peer interactions
• High attention to detail and ability to adapt to new processes
• Expected to be present for work, on time, every day for the entire duration of their shift
• Attend mandatory 4-week intensive training program at the beginning of employment. Attendance at the training program is an essential function of the Call Center Representative position. If you are offered a Call Center Representative position and are not able to attend all or any part of the training program, your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous four-week period.

Physical Job Requirements:

• Physical demands of position: Must be able to sit for extended periods of time, must have the manual dexterity to work on a computer and keyboard.
• Ability to lift up to 15 pounds

Schedule

• Support Call Center hours are 7 am to 11 pm EST, 7 days a week, 365 days a year
• Schedule includes nights/weekends/holidays
• Must attend mandatory 4-week intensive training program at the beginning of employment

Benefits

• Medical Insurance Plans with 100% employee funded HSA option available
• Dental and Vision Insurance Plans
• Company Funded Wellness Resources (Mental, Financial, and Physical)
• Life Insurance (Basic, Voluntary, and AD&D)
• Long Term and Short Term Disability Insurance
• Retirement Plan (Traditional 401k with 3% match & Roth 401k)
• Generous Paid Time Off
• Generous Paid Parental Leave
• Bereavement Leave
• Training & Development
• Pet Insurance
• Remote Work From Home

Compensation

• This position is hourly non-exempt and is eligible for overtime
• Hourly pay starts at $16.00 per hour

Client Service Representative

Job Details

Job Location

Allied Benefit Systems - CHICAGO, IL

Remote Type

Fully Remote

Position Type

Full Time

Salary Range

$23.00 - $24.00 Hourly

Job Category

Account Management & Client Services

Description

POSITION SUMMARY

Provide the highest level of service to our Clients via Brokers and/or HR representatives.

ESSENTIAL FUNCTIONS:Act as the liaison between the client/broker and Allied Executives and Departments as it relates to Allied Advocate claims.

• Provide communication to clients and brokers regarding claim issue resolution.
• Troubleshoot, identify and improve internal processes with various Allied departments.
• Keep records of member and provider interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
• Obtain and examine all relevant information to assess need for negotiation on balance due issues.
• Work with other departments (Account Management, Client Services, Customer Service) as needed to resolve member issues.
• Meet and sustain productivity and quality metrics determined by management.
• Provides proactive outreach to clients to gain feedback on improved services.
• Performs other duties as assigned.

EDUCATION

• High School diploma or equivalent required.
• Bachelor’s degree preferred.

EXPERIENCE & SKILLS

• 1 or more year of medical claims experience required.
• Customer service experience required.
• Medical benefit insurance knowledge preferred.
• Proficient with Microsoft Office Suite or related software.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.

POSITION COMPETENCIES

• Job Knowledge

• Time Management

• Accountability

• Communication

• Initiative

• Customer Focus

PHYSICAL DEMANDS

• This is a standard desk role – long periods of sitting and working on a computer are required.

WORK ENVIRONMENT

• Remote

Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive.

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Compensation is not limited to base salary.  Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend.

Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time.  All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process.  It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.

Title: Operations Manager, Customer Service

Location: South Africa

Type: Full-time

Workplace: remote

Category: Fcom Operations

Job Description:

Sporty Group

Partnered with some of the World’s greatest Champions including Real Madrid FC, Michael Essien and Eder Militao, we’re on the lookout for some Champions of our own to be a part of the 'Top Ranked Fastest Growing and Most Successful Online Gaming Brand in the World'. Home to SportyBet, SportyTV, Sporty.com, Football.com and the newly launched SportyFM, we continue to lead with innovation and exclusive sports content.

Sporty is expanding and we're building the world's go to platform for everyday entertainment.

About the role:

As the Operations Manager, Customer Service at Sporty, you’ll be responsible for owning the customer service strategies for products used by millions of daily global users. You'll collaborate with talented stakeholders across our remote-working organisation to establish clear and measurable goals, ensuring Sporty are delivering the best experience to end users, and continue to improve on existing processes globally.We are passionate about caring for our customers, encouraging excellent communication and time efficiency. We ensure we are up to date with our latest product development in the Sporty ecosystem so we are able to offer the best experience.

What you’ll be doing

• Develop, implement, and manage customer service strategies to increase the quality and efficiency of support to our customers as well as nurturing existing processes globally
• Monitor customer feedback to identify areas for improvement measured by customer satisfaction, effectiveness, efficiency and quality
• Recruit, manage, lead, and motivate a team of global managers and customer service professionals, ensuring the team delivers the best support experience to our end users 
• Define and monitor business and process metrics to measure and manage customer service effectiveness including inidual scorecards
• Improve existing processes resulting in increased customer satisfaction and reducing resolution times, correspondence, customer complaints and ensuring the team have the knowledge to effectively handle customer inquiries and complaints 
• Collaborate with cross-functional teams to resolve customer issues, implement process improvements, whilst maximising customer satisfaction and loyalty
• Maintain in-depth working knowledge of the Sporty brands, systems and processes

What you’ll bring

• Fluency in both spoken and written English
• Bachelor’s or Master’s degree in business, marketing, economics, or a related field
• Customer Service Management experience across tech / fintech / gaming industry is an advantage
• Excellent communication, interpersonal, and problem-solving skills
• Strong leadership, motivation, and management skills, with the ability to lead and mentor a team of customer service representatives
• Strong analytical and decision-making skills, with the ability to use data and metrics to drive improvements in customer service operations
• Demonstrated ability to effectively manage customer feedback and resolve customer issues
• Experience with customer service technology and tools, including CRM and support ticketing systems

What’s In It For You

 Sporty is a remote first company in pursuit of sustainability

 A competitive salary + inidual performance based bonuses every quarter

 20 days annual leave + public holidays

 Our core working hours are 10am-3pm in your local time zone with flexibility outside of this

 South African employment contract

 Referral bonuses & flash bonuses

 Top of the line equipment

 Annual company retreats to provide great internal networking opportunities

Personalised Support

We’re committed to making our recruitment process accessible to everyone. If you need any adjustments or accommodations during the application or interview process, please let us know.

Your Move

If you're excited about this role, even if you don't meet every requirement, we'd still love to hear from you. We understand candidates may hesitate to apply if they don't meet all requirements, however your unique perspective is what helps us innovate and grow together.

If you're interested, we encourage you to apply! Every application is reviewed by a member of our team (AI is not used in our recruitment process), and we aim to respond within 48 hours.

Title: CRM Executive - 12 month FTC

Location: Putney United States

Job Description:

Salary up to: Competitive

This is a hybrid role based in our Putney office 3 days a week.

About the role:

Nando's is on a journey to Create Lasting Happiness, making a difference to the lives of our people, our customers, and the communities we work in. Originally started in Johannesburg, South Africa, we pride ourselves on creating memorable experiences for everyone involved in Nando's: from our employees, communities, founders, and suppliers, but most importantly, our customers.

This is an exciting opportunity to join Nandos CRM Team, and support with the development of customer communications which create powerful connections and deliver business growth. The CRM Executive will deliver compelling and engaging content for our CRM channels (email, push and in-app) with a strong focus on test and learn and optimisation of activity.

Key Responsibilities & Expectations:

• Work with the CRM Manager to plan and execute engaging email, push and in-app communications that will drive customer objectives, valuable behaviours, ordering frequency and increase customer retention
• Deliver CRM campaigns and automated communications from briefing through to build and deployment, partnering with the Brand Communications team to produce engaging email copy and designs that meet the brief and objectives
• Support the CRM Specialist to devise and implement activity to grow the Marketable base, increasing opt ins to comms
• Optimise CRM KPIs such as revenue, open rate and click rate through running testing & learning programmes
• Plan and implement campaign communication specific audience segmentation to ensure we deliver relevant and engaging content to the right customers at the right time
• Thoroughly test emails to ensure they are accurate, and our customers have a great experience each time they receive one of our communications
• Uphold excellent communication standards - ensuring all our communications are on brand, generating value, and providing a brilliant experience
• Interpret results to draw conclusions and recommendations for campaign improvement or A/B testing, providing regular campaign & automation reporting to CRM team and wider business.
• Regularly identify trends from other competitors to glean insights on best practices and innovative ideas for communications
• Input into the development of our CRM strategy

Key Stakeholders:

• Loyalty and CRM Team
• Loyalty, CRM, and Nando's ID Product teams
• Wider Customer Team (Digital, Brand communications, Customer Support, Data & Insights)

The candidate should possess / be:

• At least 1-2 year's experience in a CRM role
• A good understanding of general marketing principles with a focus on customer communications through digital channels
• Naturally organised and be able to manage several different projects at once
• Task orientated, comfortable working to tight deadlines and able to prioritise
• Fastidious about detail, with a good instinct for creative design
• A strong communicator and a great collaborator, able to build effective cross-functional relationships
• Interested in digital, loyalty and CRM and aware of emerging trends
• Highly numerate, comfortable working with data and interpreting it to draw conclusions and unlock insights to optimise performance
• Naturally calm under pressure
• A positive, team player - interested in people, empathetic and able to build relationships with a wide variety of stakeholders
• Experience in building emails using tools like Iterable, Braze, Emarsys or Dot Digital is preferred, but not necessary

Our candidate should be looking for:

• An opportunity to join a CRM team that is on an exciting journey to step-change its ability to build brand love and customer value, through innovations in automation and engagement
• An opportunity to grow your marketing and management skills, in a business which takes a human approach and is committed to supporting everyone to reach their potential
• An environment which is fun, relaxed and informal, whilst highly driven and ambitious
• A culture with strong purpose & values, intent on contributing to / driving positive cultural and societal change

#LI-DNI

Title: Staff Mobile Engineer - Grafana Ops - IRM | Germany | Remote

Location: Germany (Remote)

Job Description:

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

This is a full time remote role for candidates in the UK, Sweden, Spain and Germany.

The Opportunity:

The Grafana IRM squad operates a business critical set of services that help Grafana and multiple organizations across the globe respond to incidents. Our mission is “We make it easy to detect, respond, and learn from incidents with minimal toil”. We have three functional squads within our team, frontend, backend and mobile, but our work is usually spread across the three functions.

Our domain is quite large and it is constantly evolving. Our key values are unified experience, automation and integration and Observability Native. We are customer focused and aim to provide an excellent customer experience for efficient usage with a high degree of automation and integration to multiple 3rd party systems that our users can leverage. When we say Observability Native is in our core, we really mean it, we want to highlight the integration of IRM with observability, which enables teams to gain actionable insights and resolve incidents more efficiently. The value is faster and more informed decision making.

Grafana IRM is trusted by major organizations worldwide, monitoring essential medical devices and critical infrastructure. We thrive on collective creativity and erse perspectives, every team member is encouraged to contribute ideas that shape our product into a dependable tool.

What You’ll Be Doing:

• Take an active role in influencing our roadmap and your own career objectives.

• Work with your team to deliver new features, then use the results to iterate and improve.

• Drive projects from initial ideation all the way to operations once it is in the hands of customers.

• Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope.

• Design, build, operate, and maintain Grafana’s mobile Application, owning the reliability, performance, and availability.

• Be a part of your team’s on-call rotations and take ownership of the application you’re running.

• Mentor and support other team members, participate in design discussions and collaborate with the team.

• Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system.

As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must.

What are we looking for in you? 

• You are a motivated self starter with a bias towards action.

• You are customer focused.

• We build everything with our users in mind.

• You have a passion for creating intuitive products that fit customers’ needs.

• Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively.

• Collaboration and communication: The smallest unit we have is a team. You’ll be working with your teammates in a fully remote setup. Good communication skills are a must.

What Makes You a Great Fit:

• Experience with at least one native mobile platform (Android or iOS).

• Strong experience building production Flutter apps, including state management, navigation, asynchronous programming, and architecting maintainable codebases.

• Experience taking mobile features from idea to release in a self-driven way, from clarifying requirements and exploring solutions to building, testing, CI/CD workflows, and shipping updates to the App Store and Google Play

• Comfort integrating mobile apps with backend APIs and cloud services

• Write clean, maintainable, and performant code that is easy for other engineers to understand and extend.

Bonus Points For:

• Been a user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby/homelab projects).

• Exposure to microservices architecture and distributed systems, or a desire to learn.

• Familiarity with being on-call and performing operations/SRE tasks or with the concept of infrastructure as code.

• Experience contributing to or maintaining open-source projects

Compensation & Rewards:

In Germany, the Base compensation range for this role is €94,000 - €117,500. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.

• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.

• Transparent Communication – Expect open decision-making and regular company-wide updates.

• Innovation-Driven – Autonomy and support to ship great work and try new things.

• Open Source Roots – Built on community-driven values that shape how we work.

• Empowered Teams – High trust, low ego culture that values outcomes over optics.

• Career Growth Pathways – Defined opportunities to grow and develop your career.

• Approachable Leadership – Transparent execs who are involved, visible, and human.

• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.

• In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. 

• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and ersity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Title: Senior Solutions Architect | UK | Remote

Location: United Kingdom (Remote)

Job Description:

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

The Opportunity:

Grafana Labs is looking for a Solution Architect to join our world class Packaged Services team. Our Solutions Architects are responsible for driving customer onboarding and achieving a fast and reliable value realization. Our SAs provide customers with guided training, hands-on implementation support, and targeted business and technical consulting to ensure customers adopt Grafana smoothly and unlock meaningful value quickly.

As a Solutions Architect, you will work with new customers to deliver our packaged services and drive successful adoption of Grafana and related technologies. In this role, you’ll directly implement key components of their observability stack, optimize usage to keep costs low from the start, and help establish a customer Center of Excellence through training and best-practice guidance. When customers fall behind or encounter challenges, you will provide prescriptive technical direction to keep their implementation on track. By leveraging training content, product insights, and prescriptive delivery frameworks, you’ll support customers during the most critical stage of their Grafana journey and ensure they have an exceptional experience with our engagements.

Our Solutions Architects are deeply specialized Professional Services technologists. They bring strong observability fundamentals - understanding why Kubernetes matters, how it integrates with Prometheus, the distinctions between logs and metrics, the “pets vs. cattle” paradigm, and more.

You will thrive in this role if you enjoy staying hands-on at the keyboard, working in the command line, and pairing that technical depth with customer engagement, project management, and structured delivery.

In addition to strong technical expertise, a Solutions Architect must also bring solid project management skills to effectively track and manage the progress of customer initiatives.

As a rapidly expanding program within Grafana Labs, we’re looking for candidates who are scrappy, technical, and self-driven - people who are excited to join a growing company and help shape both our organization and the customer experience!

What You'll Be Doing:

• Provision licenses for new customers 
• Directly implement Grafana products during customer onboarding
• Collaborate with Sales, SEs and Observability Architects to ensure a smooth and seamless knowledge transfer from pre to post sales
• Teach training sessions using our standard content, as well as customized or engagement specific material when needed
• Collaborate with Customer Experience strategy teams to create and manage engaging and useful onboarding documentation, videos, presentation material for customers
• Document and share customer success and intervention stories 
• Maintain a high level of professionalism, empathy, business, and technical acumen across multiple customers at one time, connecting trends and themes as you go
• Have deep observability expertise in order to implement, train and troubleshoot with our customers.
• Enjoy problem solving to understand what your customer is looking to resolve, mapping solutions to the gaps and outlining the value against the proposed solution
• Work with the team to enhance customer documentation and create internal enablement material
• Effective in understanding business needs and distilling the information into business and technical requirements.
• Comfortable working with business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
• Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.
• Be a strong advocate for adherence to standards and best practices.
• Stay current on Grafana Labs, observability, and related technologies.
• You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements.
• If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you.

What Makes You a Great Fit:

• 3+ years of experience working on deployment teams, using project management techniques.
• Exposure to o11y stack (visualization, alerting, metrics, logs, traces)
• A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers
• Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
• Excellent communication skills to communicate with customers, partners, and internal members.
• Vision to help us take our company to the next level.
• Kubernetes experience
• Linux system administration

Compensation & Rewards:

In the UK, the base salary compensation range for this role is £103,000 - £124,750 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. 
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and ersity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

Title: Contact Center Representative

Location: Edison and Tinton Falls

Job Description:  

• Requisition # 2025-172814
• ShiftDay
• StatusFull Time with Benefits

Overview

Our team members are the heart of what makes us better. 

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. 

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Contact Center Representative will handle multi-channel requests in a fast-paced centralized contact center environment, interacting with patients, families and clinical staff to schedule appointments, register patients and handle other medical requests. This role interacts with a erse customer base to assist with questions, concerns or problems with a focus on first contact resolution, providing exceptional customer service, striving to anticipate and meet the needs of HMH consumers, treating all consumers and colleagues with dignity and respect, and working collaboratively to achieve quality and performance standards.

Multiple hybrid positions open in both our Edison and Tinton Falls locations

Hybrid positions with 90% work from home and 10% working onsite after completing the fully onsite training period of approximately 6 weeks at the start of employment and candidates need to be available for the entire duration.

Schedules are created between 7:30am - 7:00pm Monday through Friday as well as Saturdays 8:30am - 12:00pm (rotating basis as needed).

Saturday shift (remote) provides a day off during the week.

Responsibilities

A day in the life of a Contact Center Representative with Hackensack Meridian Health includes:

• Answer incoming calls, emails and chats to accurately schedule, re-schedule, or cancel appointments according to guidelines and established protocols.
• Perform new patient pre-registration. Positively verifies/updates patient identity, demographics, insurance and all other data as required.
• Collaborate with patients, medical practices and various insurance companies to ensure that authorizations are obtained in a timely fashion.
• Ensures accuracy in all required demographic, financial, referral/authorization, clinical, and other registration data is accurately scheduled, collected, verified, and communicated.
• Utilize current Electronic Health Record (Epic) to perform transactions and accurately and efficiently document and route messages to the appropriate practice.
• Respond to patient portal requests and educates patients on the use and benefits of the patient portal.
• Assists with locating a primary care or specialty provider with appropriate referrals within the health system.
• Collaborates, communicates and coordinates to create a positive patient experience.
• Assists patients with any questions and resolves calls with minimal outside direction by researching and exploring answers, alternative solutions, implementing solutions, and escalating unresolved problems.
• Required to meet specific performance metrics of productivity and quality assurance.
• Adheres to all established workflows, scripting, and department call flow.
• Demonstrates appropriate customer-care skills such as empathy, active listening, courtesy, politeness, helpfulness and other skills as identified to interact with a variety of customers including patients, practice staff, physicians, colleagues and leaders.
• Performs other job-related duties as required.
• Adheres to HMH Organizational competencies and standards of behavior.

Qualifications

Education, Knowledge, Skills and Abilities Required:

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
• Minimum of 1 year of previous experience working in a customer service, customer facing (i.e., retail or hospitality) or call center environment.
• Effective verbal, written and interpersonal communication skills.
• Strong telephone soft skills gained from prior customer/patient experience in a similar role or in a call center environment type role.
• Possess a true patient first attitude, and a passion for assisting patients and delivering a differentiating patient experience on every contact.
• Clear speaking voice.
• Outstanding work ethic and strong adherence to shift schedule (may include overtime and weekend work).

Education, Knowledge, Skills and Abilities Preferred:

•  Associate's or Bachelors degree.
•  1 year of healthcare experience as a Medical assistant or assisting patients in any capacity.
•  2 years of previous experience working in an inbound call center environment.
•  Previous experience using EPIC system.
•  Knowledge of medical terminology, hospital systems, and insurance processes.
•  Bilingual- Spanish.

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!

HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER

All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.

Our Network

Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility

As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.

Title: Contact Center Representative - Edison

Location: NJ-Edison

Job Description:

StatusFull Time with Benefits

Overview

Our team members are the heart of what makes us better. 

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. 

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Contact Center Representative will handle multi-channel requests in a fast-paced centralized contact center environment, interacting with patients, families and clinical staff to schedule appointments, register patients and handle other medical requests. This role interacts with a erse customer base to assist with questions, concerns or problems with a focus on first contact resolution, providing exceptional customer service, striving to anticipate and meet the needs of HMH consumers, treating all consumers and colleagues with dignity and respect, and working collaboratively to achieve quality and performance standards.

Multiple hybrid positions open in both our Edison and Tinton Falls locations

Hybrid positions with 90% work from home and 10% working onsite after completing the fully onsite training period of approximately 6 weeks at the start of employment and candidates need to be available for the entire duration.

Schedules are created between 7:30am - 7:00pm Monday through Friday as well as Saturdays 8:30am - 12:00pm (rotating basis as needed).

Saturday shift (remote) provides a day off during the week.

Responsibilities

A day in the life of a Contact Center Representative with Hackensack Meridian Health includes:

• Answer incoming calls, emails and chats to accurately schedule, re-schedule, or cancel appointments according to guidelines and established protocols.
• Perform new patient pre-registration. Positively verifies/updates patient identity, demographics, insurance and all other data as required.
• Collaborate with patients, medical practices and various insurance companies to ensure that authorizations are obtained in a timely fashion.
• Ensures accuracy in all required demographic, financial, referral/authorization, clinical, and other registration data is accurately scheduled, collected, verified, and communicated.
• Utilize current Electronic Health Record (Epic) to perform transactions and accurately and efficiently document and route messages to the appropriate practice.
• Respond to patient portal requests and educates patients on the use and benefits of the patient portal.
• Assists with locating a primary care or specialty provider with appropriate referrals within the health system.
• Collaborates, communicates and coordinates to create a positive patient experience.
• Assists patients with any questions and resolves calls with minimal outside direction by researching and exploring answers, alternative solutions, implementing solutions, and escalating unresolved problems.
• Required to meet specific performance metrics of productivity and quality assurance.
• Adheres to all established workflows, scripting, and department call flow.
• Demonstrates appropriate customer-care skills such as empathy, active listening, courtesy, politeness, helpfulness and other skills as identified to interact with a variety of customers including patients, practice staff, physicians, colleagues and leaders.
• Performs other job-related duties as required.
• Adheres to HMH Organizational competencies and standards of behavior.

Qualifications

Education, Knowledge, Skills and Abilities Required:

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
• Minimum of 1 year of previous experience working in a customer service, customer facing (i.e., retail or hospitality) or call center environment.
• Effective verbal, written and interpersonal communication skills.
• Strong telephone soft skills gained from prior customer/patient experience in a similar role or in a call center environment type role.
• Possess a true patient first attitude, and a passion for assisting patients and delivering a differentiating patient experience on every contact.
• Clear speaking voice.
• Outstanding work ethic and strong adherence to shift schedule (may include overtime and weekend work).

Education, Knowledge, Skills and Abilities Preferred:

•  Associate's or Bachelors degree.
•  1 year of healthcare experience as a Medical assistant or assisting patients in any capacity.
•  2 years of previous experience working in an inbound call center environment.
•  Previous experience using EPIC system.
•  Knowledge of medical terminology, hospital systems, and insurance processes.
•  Bilingual-Spanish

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!

HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER

All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.

Our Network

Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility

As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.

Title:: Senior Claims Specialist

Job Description: Summary of Position

At Falvey Insurance Group, the Senior Claims Specialist plays a critical part in supporting our Transportation & Logistics solution; a comprehensive program that combines legal liability and all-risk cargo coverage into one streamlined offering for logistics providers and their clients. This position is responsible for independently managing complex, high-severity, and hybrid claims across both coverage lines, ensuring accurate, timely, and service-focused resolution for all stakeholders.

Position Functions

The Senior Claims Specialist duties will include:

1. Manage complex transportation and logistics claims across both legal liability and all-risk cargo coverage lines, including high-severity and hybrid scenarios.
2. Interpret and apply policy language to manage the end-to-end handling of claims, analyzing claims data and trends.
3. Work closely with underwriting, legal, and client-facing teams to ensure timely, accurate, and service-focused claim resolution.
4. Apply expertise in cargo and logistics claims, including freight contracts, Incoterms, and detailed coverage interpretation.
5. Contribute to refining and improving internal workflows, documentation, and claims processes
6. Support client engagement and educate clients, brokers, and partners on the Transportation & Logistics program’s coverage structure and claims procedures.

Knowledge, Skills, & Abilities

The Senior Claims Specialist should have an advanced understanding of insurance issues, be customer service oriented, and demonstrate the ability to share knowledge and work effectively in a team environment. The candidate must uphold confidentiality and compliance with all regulatory and internal standards. 

Strong verbal and written communication skills. Ability to interact with all levels of company staff including management, underwriting, marketing and legal departments with a customer service focus on internal and external customers.  Organizational, analytical, and problem-solving skills with the ability to manage and prioritize multiple projects.

Must be able to evaluate coverage decisions for claims based upon the documents, surveyor's investigative reports and applicable marine insurance policy. 

Other Requirements

• A degree or certificate in any related business field or equivalent industry experience.
• 5 years of experience as a Claims Associate, or similar role, is required.
• An active adjuster’s license and non-resident licenses is required. If you do not have one, it will be required to obtain one within a year of employment.
• Also, a willingness to complete continuing education courses in the insurance field.

Physical Requirements

Title: Exercise Specialist

Location: Centreville United States

Part-time

Compensation: USD13 - USD20 - hourly

Job Description:

The Jackson Clinics is a physical therapist-owned outpatient physical therapy group committed to providing a level of care and a patient experience, unlike the "average physical therapy clinic." We provide care for our patients specific to their inidual needs and presentations. We have an innovative treatment model that allows you to truly focus on each patient every visit and for patients to receive more inidualized attention and care. Reach out to learn more about our "Complete Care Initiative," which is intended to help our patients fully recover, not just for the moment but for all the moments to come.

At The Jackson Clinics, we also believe that education makes a difference. That is why our new hire package includes a 2-week new hire orientation program.

• Clinic Name: The Jackson Clinics
• Position: Exercise Specialist
• Employment Type: Part-Time with Benefits (30-39 hours/week)
• Pay Rate: $13-20/hr Depending on Experience

Job Description

We are seeking a driven and energetic Exercise Specialist to join our team of highly skilled clinicians.

Our clinics provide a fast-paced and highly rewarding work environment, in which you can grow, learn.

Our Ideal Candidate:

• We believe in- hiring Exercise Specialists who strive to grow and develop their skills
• Experts who are eager to acquire advanced clinical skills in orthopedics and sports medicine through our Continuing Education courses.
• Exercise Specialists who enjoy our patient-centric model and having ample face time with each patient.

Qualifications

• This position requires excellent customer service interaction with patients, clinicians, and staff
• CSCS/NASM/ACSM/ISSA - required within 1 year of hire
• Experience in personal training
• A degree in Exercise Science and a kinesiology background preferred, but not required
• Prior medical clinic experience preferred but not required. We provide extensive clinical training, including workshops and seminars.
• Ability to multitask
• Strong communication and interpersonal skills
• Ability to build rapport with the patient

Additional Information

Our Exercise Specialists Enjoy the following:

• Competitive compensation
• In-house continued education at no cost
• 401K
• Employee Assistance Program (EAP)
• Get to interact with a great team and support staff, and so much more!

Title: Clinic Assistant

**Location:**Yorkton, SK, Canada

Job Description:

Position #: 9007364

Work Type: Part Time, Onsite

Union: CUPE

Facility: Yorkton Community Services - Broadway St W

City/Town: Yorkton

Department: Primary Care Sites

Type: Part-time temporary

FTE: 0.47

Shift Information: Days, Evenings, Weekends

Hours of Work: 18 shifts of 11.78 hours per 12 weeks

Relief: No

Float: No

Field Hours: No

Salary or Pay Band: Pay Band 9 $21.380 to $22.890 (3 step range)

Travel Required: No

Human Resources Exemption: No

Multi-Site:

• Yes

Education

• Medical Administrative/Clinical Assistant diploma

Competencies

• Intermediate Keyboarding skills
• Organizational skills
• Interpersonal skills
• Intermediate Computer Skills

Knowledge and Abilities

• Ability to work independently

Other Information

• Valid driver's license, where required
• Salary or Pay Band: Pay Band 9 $21.380 to $22.890 (3 step range)

Title: Administrative Support II

Location: Calgary Zone Canada

Job Description:

Your Opportunity:

Description:

As an Administrative Support II, you will require administrative or specialized skills and knowledge to support procedures, practices and initiatives within a department or program.

• Classification: Administrative Support II
• Union: AUPE GSS
• Unit and Program: Patient Food Services
• Primary Location: Peter Lougheed Centre
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 0.77
• Temporary Employee Class: Temporary Part Time
• Date Available: 29-DEC-2025
• Temporary End Date: 31-MAR-2026
• Hours per Shift: 7.75
• Length of Shift in weeks: 6
• Shifts per cycle: 23
• Shift Pattern: Days, Evenings, Weekends
• Days Off: As Per Rotation
• Minimum Salary: $21.30
• Maximum Salary: $25.89
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

Advanced skills and experience with CBord software required. Comprehensive knowledge of EPIC software required. Training in EPIC view only required. Experienced and skilled in Formula Calculator software required. Minimum 1 year experience in a healthcare food service environment required. Advanced knowledge of therapeutic diets & restrictions required. Minimum 1 year of customer experience required. Ability to bend, carry, and lift items up to 50 lbs. and push, pull carts up to 250 lbs. without assistance required. Type at a minimum of 45 wpm required. Required to sit for long periods of sedentary work and ability to work with both hands repetitively. Advanced knowledge of Microsoft Office Suite applications required.

Preferred Qualifications:

Experience as a Diet Clerk/Admin 2 in Patient Food Services for a minimum of 2 years. Post-secondary education in Administrative Assistant/clerical education in a related field as asset.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

**Healthy Albertans. Healthy

Communities. Together.**

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta. 

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the ersity of the people and communities we serve and is committed to attracting, engaging and developing a erse and inclusive workforce.

Title: Member Experience Consultant

Location: Brisbane Australia

Job Description:

HBF Benefits

• FREE Corporate Gold Hospital Insurance (for you and your family)
• 3 additional well-being days off a year (on top of our standard 20 days annual leave and 10 days personal leave) pro rata
• 2 volunteering days per year
• 18 weeks paid parental leave
• Hybrid working arrangements
• Access to corporate discounts across a range of gyms, retail, restaurants, and hotels
• Salary from $62K + Super

As a member experience consultant you will join see-u/HBF, representing our product in the moments that matter to our members. We're a team that puts our members first, we are dedicated to enhancing lives through innovative solutions and exceptional service.

You'll be at the heart of our mission, turning everyday interactions into extraordinary moments. This role operates in a fast-paced contact centre environment as the first point of contact for Member queries through channels such as phone, email or online.

You will be the front line of our organisation, providing exceptional service and support to our valued Members. Your main responsibility will be to ensure our members receive the best possible experience, addressing their needs with empathy, efficiency, and expertise.

Let's talk about you!

Are you Passionate about delivering exceptional service and creating memorable experiences? Do you thrive in a dynamic environment where your contributions make a real impact? If you are, you could be one of our valued team members here at see-u/HBF.

• People Passion
• Excellent Communicator
• Empathetic Problem Solver
• Tech-Savvy
• Adaptable and Resilient

Don't worry though, we don't expect you to jump straight in. If successful, you will undertake fun and dynamic, fully paid training program provided over the first 6 weeks of your employment to give you the tools you need to start helping our members the see-u / HBF way.

What you will do

Be the face of our Brand: Connect with our members across our various channels, providing expert guidance and personalized support.

Deliver WOW Moments: Go above and beyond in every interaction, ensuring our members feel valued and heard.

Solve Problems with Heart: Use your problem-solving skills to address member needs and turn challenges into opportunities.

Educate and Empower: Help members understand their benefits, guiding them through our products and services with clarity and care.

Collaborate and innovate: Work with cross-functional teams to continuously improve the member journey.

Inclusion and Accessibility

At HBF, we believe in the potential of every inidual. We're committed to creating an inclusive workplace where erse perspectives are celebrated, because they make us stronger.

We encourage applications from everyone, including Aboriginal and Torres Strait Islander peoples, people with disabilities, and members of the LGBTQIA+ community, including transgender and gender-erse applicants.

Claims Processor

Location: Perth Australia

Job Description:

As a Claims Processor you'll join our Claims & Processing team, playing a vital part in ensuring our members receive a seamless, efficient, and caring experience when they need us most. Whether it's processing health claims, answering queries, or spotting ways to make things better, your attention to detail and commitment to great service will make a real difference every day.

This role is available on a full time or part time basis from our centrally located Perth CBD office with WFH options and shifts between 7am and 5pm on a rotating roster.

What you'll do

• Process member claims accurately and efficiently, following HBF's procedures and quality standards

• Communicate with members and providers with empathy and professionalism by phone, email, and in writing

• Verify claim information and resolve queries using your sound judgement and problem-solving skills

• Keep up to date with HBF's business rules and system updates to ensure every claim is handled right the first time

• Collaborate with your teammates to share knowledge, support one another, and keep improving how we do things

• Look for opportunities to make processes smoother and enhance the member experience

About you

You are detail oriented, organised, and great with people and you take pride in providing a positive customer experience. You're a quick learner who enjoys working in a supportive, fast-moving environment where accuracy and empathy go hand in hand. You'll also bring;

• Experience in an administrative or processing role (ideally in insurance, finance, or health)

• Strong communication skills, both written and verbal

• A collaborative approach and willingness to learn new systems and processes

• A natural ability to stay calm and professional when workloads increase or members require additional support

At HBF, we believe in the potential of every inidual. We're committed to creating an inclusive workplace where erse perspectives are celebrated, because they make us stronger. We encourage applications from everyone, including Aboriginal and Torres Strait Islander peoples, people with disabilities, and members of the LGBTQIA+ community.

We want you to Be You, Be Bold, and feel supported every step of the way, so if you require any adjustments during the recruitment process, please contact us at [email protected] to discuss how we can accommodate.

Title: Retail Investment Services Associate

Location: Owings Mills United States

Job Type: Hybrid

Job Description:

At T. Rowe Price, we identify and actively invest in opportunities to help people thrive in an evolving world. As a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to iniduals, advisors, institutions, and retirement plan sponsors. We take an active, independent approach to investing, offering our dynamic perspective and meaningful partnership so our clients can feel more confident.

We believe doing the right thing for our clients and our associates is good business. With a career at the firm, you can expect opportunities to create real impact at work and in your community. You'll enjoy resources to support your career path, as well as compensation, benefits, and flexibility to enrich your life. Here, you'll find a collaborative culture that respects and values differences and colleagues who share a spirit of generosity.

Join us for the opportunity to grow and make a difference in ways that matter to you.

Role Summary

Provides high-quality support to clients with standard service requests on a daily basis.

Responsibilities

• Serve as the first point of contact for inbound client service requests. Responding to requests for mutual fund transactions, providing account information, and influencing client adoption of digital capabilities
• Understand the overall Financial Services industry and related legal, tax, and regulatory issues to guide clients.
• Develop and maintain proficient knowledge of T. Rowe Price products and services
• Demonstrate a consultative approach to gain a thorough understanding of the client's needs and offer appropriate solutions.
• Reviews daily unresolved client inquiries to ensure proper follow-up and closure
• Retain and identify opportunities to assist with growing assets under management

Qualifications

Required:

• High school/secondary school or the equivalent combination of education and relevant experience AND
• 0+ years of total relevant work experience

Preferred:

• Bachelor's degree or an equivalent combination of education and work experience
• Previous experience in customer service, preferably inbound and/or phone-based role
• Prior experience in a fast-paced contact center environment

Training Details

• In-office, 5 days
• Training schedule is Monday through Friday 8a-5p Local Time
• Eight-weeks of instructor led training

FINRA Requirements

FINRA licenses are not required for this role. Certain promotional opportunities may require FINRA licenses, which would be sponsored at the time of promotion.

Work Flexibility

This role is eligible for hybrid work, with up to one day per week from home, after the successful completion of a training program.

WHAT TO EXPECT AFTER APPLYING

1. You will receive an email and text message to answer a few questions to verify your eligibility. If you apply for multiple jobs, you will receive separate invitations for each role and will need to respond to each. Estimated Time Commitment: 3-5 minutes

2. If you are eligible, you will be asked to complete an online assessment and record video responses to introductory questions with our vendor partner, HireVue. Take time to read all instructions carefully before responding. Some questions may require you to respond within a set time limit, or with limited retakes. You can use this opportunity to tell us more about your background and interest than we can learn from a resume alone. Estimated Time Commitment: 45 minutes

3. A member of our recruiting team will personally review your responses and follow up if you are selected for an interview.

Base Salary Ranges

Please review the job posting for the location of this specific opportunity.

$50,000 - $50,000 for the location of: Maryland, Colorado, Washington and remote workers

$50,000 - $50,000 for the location of: Washington, D.C.

$50,000 - $50,000 for the location of: New York, California

This job is eligible for overtime pay.

Commitment to Diversity, Equity, and Inclusion

At T. Rowe Price, our associates are our greatest asset. We thrive because our company culture is built on inclusion and because we sustain a work environment where associates can bring their best selves to work every day. The backgrounds, talents, and experiences of our global associates allow us to embrace new ideas and perspectives that move our business priorities forward and enable us to deliver strong client outcomes. Here, you can expect equal opportunity and fair and consistent treatment for all.

Benefits

We value your goals and needs, at work and in life. As an associate, you'll be supported with resources, benefits, and work-life balance so you can thrive in ways that matter to you.

Featured employee benefits to enrich your life:

• Competitive compensation

• Annual bonus eligibility

• A generous retirement plan

• Hybrid work schedule

• Health and wellness benefits, including online therapy

• Paid time off for vacation, illness, medical appointments, and volunteering days

• Family care resources, including fertility and adoption benefits