FMI Administrator - Support
Part-time
Location: Winona, MN United States
Job ID: 616750
Type: Part-time
Departments: Administrative
Job Description:
Part-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm
10 - 28 hours/week
OVERVIEW:
Working as Part-time FMI Administrator, you will work in our FMI (Fastenal Managed Inventory) Technology Support Center, assisting with various clerical, administrative and customer service related activities. You will process agreements and invoices, manage emails, place and receive phone calls, data entry, generate reports and other customer service related activities while working towards achieving department goals and objectives and providing world class service and support to the field and our customers.
RESPONSIBILITIES:
The duties and responsibilities of this position include, but are not limited to:
o Processing new agreements and removals for various project types
o Providing clerical and administrative support, including data entry
o Providing support from the field for new agreements, removals and cancellations
o Processing reports for FMI Technology departments and sales teams
o Processing invoices for payment from suppliers
o Creating custom label files to fulfill requests from field teams
o Communicating with the department manager, Fastenal team members and customers
o Maintaining a clean and safe work environment
o Complying with safety regulations
REQUIRED POSITION QUALIFICATIONS:
The following skills and qualifications are required for this position:
o 18 years of age or older, due to the nature of work
o Prior administrative/customer service experience OR industry experience and product knowledge
o Excellent written and oral communication skills
o Proficient using Microsoft Office Suite
o Exhibit strong problem solving, deductive reasoning and decision making skills
o Demonstrate strong math aptitude, attention to detail and sense of urgency
o Learn and perform multiple tasks in a fast paced environment
o Highly motivated, self directed and customer service oriented
o Work independently as well as in a team environment
o Demonstrate strong organization, planning and prioritizing abilities
o Demonstrate our core values of ambition, innovation, integrity and teamwork
o Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)
ABOUT US:
Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.
As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.
PART-TIME BENEFIT:
Fastenal offers a 401(k) with an employer contribution.
COMPENSATION:
The pay range for this position is $16/hr -18/hr.
Title: Service Administrator
Location: Long Marston United Kingdom
Job Description:
We enjoy working together and can always rely on each other's support.
We like the people we work with and respect how good they are at their jobs. We're all part of a big network with lots of opportunity, but each location also has its own thriving family, built on co-operation and openness. You'll be part of a great team who will always support you, and make sure you feel fully informed about the direction of the business and your role in it.
We are looking for a Service Administrator who has the ability to work to deadlines and handle sensitive and confidential information. You'll have excellent communication skills and experience in a selling/customer service environment. In addition to a strong people background we are looking for applicants who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to your team and more importantly your customers.
Join our friendly local team, and you'll soon discover that we'll invest both in our business and in you. From a comprehensive training and development programme (including a week at our residential induction academy) to a performance-related bonus, 33 days' holiday, and other great benefits we'll give you the rewards you deserve.
- Are you a team player?
- Do you have good IT skills?
- Are you customer focused?
- Do you have great organisational skills?
- Can you drive the standard in customer care?
This is a Part Time position, working 35 hours per week.
Together with our generous rewards and structured approach to training and development, we offer real job security and every opportunity to progress. So if you are looking for a career, please apply online.
In addition to receiving a competitive salary, for the right candidate this position will offer:
- Industry leading package
- 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
- Pension Scheme & Life Assurance
- Ford Privilege vehicle purchase scheme
- Discount on Service, Bodyshop and Parts
- 1 day each year to volunteer for a charity of your choice
- Cycle to work purchase scheme
- Access to Perks at Work discount website
When completing your application please give specific detail of your experience, skills and previous responsibilities that you believe would be relevant to the role you are applying for. We blind recruit therefore our Recruiting Managers will not see your personal details or your CV until you have been selected to attend an interview. Our application form is your opportunity to detail all of your experience as you would on your CV.
For your first 2 days in the business, you'll be attending our fantastic residential induction academy. This is at a lovely hotel in the heart of the Northampton countryside, where you'll learn all about our business before you start your new role.
Our PPA is what makes TrustFord. Our Network Groups support us in allowing for every colleague to respect and care for one another no matter what... be it your race, ability, gender, or who you love. This helps us to develop inclusive and erse teams, truly representative of the communities that we operate in. We welcome applications from everyone. We work with our colleague network Groups - including our Race, LGBTQ+, Disability and Gender Networks to increase the number of applications we receive from different backgrounds.
To request any adjustments, please ask this during the application stage or contact the Recruitment Team.
Happy to Talk Flexible Working - To help us be more inclusive, requests for flexible working will be considered at any point in your application or employment. Although we may deem this may not be suitable for every role, we will try and be supportive where we can. We would encourage you to contact our recruitment team to discuss any requirements you may have.
TrustFord is an equal opportunities employer and does not discriminate on any grounds other than ability to carry out the job role.
All offers of employment are subject to a background check.
We advertise our vacancies to attract candidates and not agency suppliers. If we need agency assistance then we will contact agencies from our Preferred Supplier List. Any speculative CVs we receive will not be accepted as an introduction.
Documents
- Service Administrator.pdf (0.88 MB)
Title: Part-Time Retail Supervisor
Location: Banff, AB
Part-Time
Job Description:
Compensation: $19 per hour
Part-Time
Do you love leading by example? Creating spaces where people feel welcome, supported, and inspired to step outside?
At Fjällräven, our mission is to help people feel at home in nature. That goes beyond great gear; it's about meaningful conversations, shared knowledge, and a store culture rooted in sustainability, curiosity, and care. As a Retail Supervisor, you play a key role in bringing that mission to life.
You'll serve as a trusted keyholder and shift lead, guiding the sales floor, supporting daily operations, and helping teammates do their best work. Through thoughtful leadership and genuine guest connection, you'll help ensure every interaction reflects the values we live by.
Come walk with us.
WHAT WE OFFER
Click here to learn more about Fjallraven benefits, including:
RRSP/DPSP program to support your long-term financial wellbeing
Product discounts and access to Fjällräven outdoor events
A strong commitment to sustainability, quality craftsmanship, and responsible business practices
WHAT YOU'LL DO
As a Retail Supervisor, you'll partner closely with the Store Manager and store team to support performance, culture, and community
Leadership & Guest Experience
Lead by example on the sales floor, coaching and motivating teammates to deliver exceptional service
Bring Fjällräven's GUIDE service standards to life by welcoming, educating, and inspiring guests
Foster a positive, collaborative team culture grounded in respect, learning, and shared purpose
Store Operations & Keyholder Responsibilities
Open and close the store as a trusted keyholder, supporting cash handling, store readiness, and daily transitions
Support operational excellence, including inventory accuracy, stock organization, and visual standards
Help ensure a safe, secure, and compliant store environment
Sustainability & Community
Model sustainability in action, sharing programs like the Arctic Fox Initiative with guests and teammates
Support community engagement through store events and local partnerships that reflect Fjällräven's values
Represent the brand with authenticity, curiosity, and care, both in and beyond the store
WHAT MAKES YOU A GREAT FIT
You're someone who enjoys problem-solving, staying organized, and working with people. You find purpose in helping others succeed, whether that's a teammate learning something new or a guest heading out on a new adventure feeling confident and prepared.
You bring:
Prior experience in retail or customer service
Leadership skills rooted in trust, example, and collaboration
A strong track record of delivering thoughtful, memorable guest experiences
Clear communication, organization, and time-management skills
Passion for the outdoors, sustainability, and continuous learning
Comfort using retail systems (POS, inventory tools), or a willingness to learn
ABOUT US
Fjällräven is a global outdoor brand committed to sustainability and connecting people to nature. We're more than a store; we're a community of outdoor enthusiasts who believe knowledge, craftsmanship, and genuine service can create lifelong memories. Together, we help people feel confident, cared for, and at home in the outdoors.
INTERESTED?
Tell us what excites you about this opportunity, and how your leadership style aligns with Fjallraven's mission.
Please complete our brief online application and help others feel at home in nature!
Fenix Outdoor is committed to continually striving to create and promote a erse and inclusive workplace for all employees. We provide equal employment opportunities. Our goal is to create a safe, fair and friendly work environment where everyone feels welcome and can thrive.
Title: Technical Program Manager, Knowledge Innovation
Job Description:
Location
San Francisco
Employment Type
Full time
Location Type
Hybrid
Department
Technical Program Management
Compensation
- $285K – $335K • Offers Equity
The base pay offered may vary depending on multiple inidualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.
Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend to fuel your professional growth
Daily meals in our offices, and meal delivery credits as eligible
Relocation support for eligible employees
Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.
More details about our benefits are available to candidates during the hiring process.
This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on inidual performance, team or company results, or market conditions.
OverviewApplication
About the Team
The Knowledge Innovation team is scaling OpenAI with OpenAI. We are building a model powered knowledge system that evolves and learns as our products, systems and customers evolve. We leverage our state of the art models, technologies, and products (some external, some still in the lab) to assist or completely automate robust operations supporting both internal and external customers. We support OpenAI customers and internal partners globally, powering systems from customer support to integrity to product insights. We are a self-contained multi-disciplinary team, who enjoy a lightning fast feedback loop with customers at scale, some of whom sit just a few pods away. We iterate fast, and build for reliable long-term impact. We're constantly looking for the similarities and patterns in different types of work, and focus on building simple primitives, to apply world class knowledge to many domains. The work of this team exemplifies use of OpenAI technologies. We build systems so everyone can see the leverage that is possible with well designed AI-based implementations. We do this by working through internal use cases focused on Customers (specifically knowledge systems, automation systems, and automated agent systems) to prove impact, then we scale.
About the Role
We are looking for a technical program manager with both operational and product chops to drive a state of the art ‘future of work’ initiative that supports all OpenAI products and customers. As a TPM, you will work closely with Product, Support, Sales, Research and our leadership team to ensure our strategy and products are well designed, we are executing, and our stakeholder and partner relationships are aligned. You will work closely with the team that builds our globally scaled automation, as well as coordinate with multiple internal and vendor partners to define ambitious goals and milestones. We work very closely with customers, and you will work with current and future customers and partners to define the future of operational work.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Design and implement simple human/AI-cooperative processes that solve complex problems, and adapt to constantly evolving business goals.
Create strong aligned relationships with research, operations, sales and product groups.
Successfully deliver high-profile, complex technical projects against tight deadlines, managing dependencies across multiple teams.
Effectively communicate progress, status, and risk to all stakeholders from internal partners, to strategic customers, and leadership.
Increase structure in logistical processes throughout the entire lifecycle of development, creating technical roadmaps with milestones to deliver them at all stages.
Contribute to internal knowledge bases, codifying best practices and sharing insights gained from customer engagements to scale the Forward Deployed Engineering and Technical Program Management functions.
You might thrive in this role if you:
Have 7+ years experience as a Technical Program Manager or similar role, managing complex technical programs at a large scale.
Vision or ambition for how AI can redefine operational knowledge work.
Support and deep operational experience is a must.
Experience working with strategic customers and partners is a must.
Strong track of execution in delivering ambitious goals on complex cross-functional projects.
Exceptional analytical and problem-solving skills, with the ability to identify risks and develop effective mitigation strategies.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.
Have a bias for action and willingness to work iteratively with your customers to deliver the right solution that solves their problem.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Title: Planner, Media Solutions
Location: Chicago United States
Full time
Hybrid
Job Description:
Work Locations: With the exception of some select roles that have in-office requirements, A+E Global Media operates on a flexible model that allows for remote, hybrid or full time in office work (in certain locales).
Office locations include New York City, Los Angeles, Chicago, and Stamford, CT.
Our list of eligible states in which employees may work remotely includes: California, Connecticut, Florida, Georgia, Illinois, Indiana, Maryland, Massachusetts, Michigan, Minnesota, Nevada, New Hampshire, New Jersey, New York, North Carolina, Oregon, South Carolina, South Dakota, Texas, West Virginia, Wisconsin, and Wyoming.
Division Story
Our mission is to be different, ersified, and necessary. And to make money (put another way, to monetize the content by all A+E Global Media and platforms). We are a sales force that represents a portfolio of innovative culture brands and dynamic advertising solutions. The strength of our portfolio is how we can speak to a wide range of audience interests, connect with original creative storytelling and through multiple always-on distribution touchpoints, deliver a premium, safe environment for advertisers. We pride ourselves on reliable, accountable, and best-in-class service. If this sounds like you, we'd like you to be one of us.
Job Description
THE ROLE:
A+E Global Media is seeking a Sales Planner to join our team. In this role, you will support our sales efforts by building strategic advertising plans, creating integrated proposals, stewarding campaigns, and assisting in presentations. You will have an assigned agency or client list to focus on, but flexibility and collaboration are key. You will also contribute across teams and departments whenever needed to support broader business objectives. Providing outstanding client service and ensuring a seamless experience for our partners will be central to your success.
WHAT YOU WILL DO:
Build Linear and Digital plans in WideOrbit and Operative
Steward campaigns to ensure delivery meets client guarantees
Partner with Account Executives, Manager of Agency Solutions, and Directors to develop business solutions for advertisers
Cultivate strong relationships with agencies and advertisers
Assist in presenting media plans, programming and marketing opportunities
Deliver exceptional customer service by proactively addressing client needs and ensuring satisfaction
Mentor and provide guidance to Sales Service Representatives (SSRs), helping them develop the skills and knowledge needed to advance within the Media Solutions department.
WHAT YOU WILL LEARN:
You will become a trusted business solutions partner, helping advertisers grow through strategic media plans and campaign execution. You will gain exposure to the full sales cycle, from idea development to campaign completion, while staying current on industry trends and technology advancements. You will also develop leadership skills by mentoring junior team members and guiding Sales Service Representatives in their professional growth. Through daily collaboration across departments at A+E Global Media, you will build strong working relationships that foster clear communication and mutual trust with both agency and client partners.
BASIC REQUIREMENTS:
- 2 or more years of experience in advertising or sales research
THE IDEAL CANDIDATE WILL HAVE:
Strong understanding of media terminology and marketing concepts
Excellent communication and presentation skills
A team player who thrives in a collaborative environment
Flexibility and adaptability in a constantly evolving media landscape
Compensation
Annual Pay Range: $68,924 - $79,262
Annual Incentive Target: 7.50%
The annual/hourly pay range displayed serves as a good faith estimate of the
minimum and maximum base pay range for this role. Compensation for the role will
be based on a number of different factors such as a candidate's qualifications, skills,
competencies, location, and experience. A+E offers a competitive total compensation
package, which includes healthcare coverage, 401k matching, and a range of other benefits.
A+E Global Media proudly provides equal employment opportunity for all employees and job applicants, and makes employment decisions consistent with this principle. The company's employment actions and decisions - including recruitment, hiring, training, promotion, demotion, compensation, transfer, layoff, and termination - are made without regard to an employee's race, color, religion, creed, age, national origin, ancestry, sex (which includes pregnancy, childbirth, breastfeeding, and related medical conditions), gender, sexual orientation, gender identity, gender expression, marital status, alienage or citizenship status, physical and/or mental disability, medical condition, family and medical leave status, genetic information, military or veteran status, or any other characteristic protected by applicable law.
Title: Nuclear Document Mgmt Specialist I/II
Location: Surry United States
Job Description:
Dominion Energy is committed to providing reliable, affordable, and increasingly clean energy that powers our customers every day. If you want to work for a purpose-driven company that values safety and collaboration, we're looking for you. You won't just find a job here; you'll find your career. Review the position below and apply today.
We offer a hybrid 3-2 work schedule (three days in the office, two days of teleworking) to accommodate the need for flexibility.
Military service members and veterans with ranks from E3-E5, W1-W2, or O1-O3, plus appropriate equivalent combination of education and years of experience as outlined below will be considered for this opportunity.
Job Summary
The Nuclear Records department is looking to fill one position at either Nuclear Document Management Specialist I or II levels at the Surry, VA location. This role will be entry level to fully proficient level in the Nuclear Document Management (NDM) Specialist series, and it will be filled commensurate with the applicant's experience level.
The Specialist supports the mission of the NDM program by performing a variety of work assignments and more specialized tasks to further develop and enhance document management expertise. This level is distinguished from the Nuclear Document Management Specialist I by the increased application of technical and analytical skills and plant process knowledge. This position uses existing policies and procedures to solve routine to more complex problems, receiving some instruction, guidance and direction from more senior level roles. Ensures compliance with regulatory and legal requirements dictated by Nuclear Information Record Management Association standards and DOM-QA-1.
Specific job duties include:
- Processing a high volume of documents from different Nuclear departments through prepping, scanning, and indexing;
- Providing excellent customer service at the Records Counter and via the phone;
- Processing station or other location mail;
- Aiding in the retrieval of records;
- Participating in the annual assessments of priority copyholder locations;
- Ensuring the Emergency Preparedness books are complete and up-to-date;
- Providing station support as needed for the VPP Committee, IDEA Council, ERO members, and fleet/station administrative areas.
In addition, the Nuclear Document Management Specialist II will perform all or most of the following specialized tasks, with some oversight or review of their work. Certain tasks may be station/location specific:
- Creating and maintaining revision-controlled drawings and field books for station craft areas. This involves processing revision-controlled drawings, design changes, ETE's, calculations, specifications and other materials, and communicating with the Engineering group to ensure a quality product;
- Resolving document management issues and implementing corrective actions;
- Researching and retrieving legacy documents and drawings;
- Distributing priority-controlled procedures and drawings;
- Processing Vendor technical manuals and approval packages for specific revised procedures;
- Maintaining and updating each department's Nuclear Records Retention Schedule (NRRS), including reviewing every revised procedure to assess effect on retention, and making updates as needed;
- Assisting more experienced staff with the coordination of internal assessments and Nuclear Oversight Audits;
- Maintaining offsite records and overseeing the filing and destruction of records that have met the retention schedule;
- Training customers on all aspects of records management software applications such as Electronic Document Management Systems (EDMS);
- Providing support to the EDMS Code Manager and assisting station personnel with the assignment and use of the EDMS;
- Processing and maintaining all electronic media and electronic media database;
- Overseeing the inspections for biennial electronic media assessment;
- Maintaining the station's NDM webpage;
- Maintaining and updating DMIS; PASSPORT;
- Providing fleet support for Documentum to include participating in testing, maintenance and improvements;
- Supporting the Micrographics equipment by testing and verifying user manuals.
Required Knowledge, Skills, Abilities & Experience
The knowledge, skills, abilities and experience required for entry into this job include the following:
Nuclear Document Management Specialist I: 0+ years directly related experience;
Nuclear Document Management Specialist II: 2+ years directly related experience;
Ability to learn execute company policies and NDM department procedures;
Ability to manage multiple activities and resources, and to prioritize work;
Ability to exercise independent judgment in accordance with well-defined policies, standard procedures and techniques;
Demonstrated self-motivation and ability to work independently;
Strong analytical and problem-solving skills;
Strong customer service skills and ability to work with a team;
Demonstrated attention to detail;
Excellent oral and written communication skills;
Excellent computer skills
Education Requirements
Degree or an equivalent combination of education and demonstrated related experience may be accepted in lieu of preferred level of education:
Associate
Preferred Discipline(s): Business Aministration, Information Systems
Other disciplines may be substituted for the preferred discipline(s) listed above.
Licenses, Certifications, or Quals Description
Working Conditions
Travel Up to 25%
Office Work Environment 76 -100%
Other Working Conditions
With adequate training and support, the NDM Staff participates in an on-call beeper schedule to respond to and support a station's immediate Document Management needs.
Test Description
No Testing Required.
Export Control
Certain positions at Dominion Energy may involve access to information and technology subject to export controls under U.S. law. Compliance with these export controls may result in Dominion Energy limiting its consideration of certain applicants.
Title: Patient Services Coordinator II
Location: United States
Job Description:
As a pharmaceutical support industry leader, UBC is devoted to empowering health solutions for a better tomorrow. We take pride in improving patient outcomes and advancing healthcare. At UBC we provide services to enhance the entire drug development process and commercialization lifecycle - From clinical trial support to real-world evidence generation.
Embark on a rewarding career journey with UBC! Grow your career while making a meaningful impact on the world around you. UBC fosters a culture built on our Core Values being: Collaborative, Conscientious, Curious, Consultative, and Compassionate. We believe in an inclusive workplace that fosters creativity.
If you are seeking a career that will challenge, inspire, and reward you, join us at UBC!
VPP01C - Patient Services Coordinator II
Brief Description:
This position is responsible for handling customer service inquiries on the phone from a variety of callers. place outbound calls for clarification; determine eligibility of applicant, and other program specific functions or related activities. Daily activities may switch depending upon volume within different operations groups and where the work is needed. Employee will manage communications, applications for eligibility, or other types of information depending on function for that day and program volume.
Shift/ Schedule: Monday-Friday, with shifts scheduled between 8:00 AM and 8:00 PM EST. The start date is scheduled for March, followed by six weeks of mandatory virtual classroom training.
Due to the structured nature of the training, time off requests cannot be accommodated during this period.
Specific job duties:
- Handle all inbound/outbound patient, physician, and physician advocate communications in a professional manner and within program guidelines.
- Accurately enter eligibility paperwork and/or other information into system. Maintain accurate and complete documentation of all applications, mailers, orders, enrolment forms and new patients.
- Maintain accurate and complete documentation and system records of all inquiries.
- Efficiently perform specialized functions for each program with a high level of accuracy. Aid department Lead/supervisor in developing other employees, answering questions, etc.
- Enter and interpret program materials to determine enrollment criteria; explain to the caller or other employees the necessary requirements to be on the program.
- Place outbound phone calls for clarification on any issues involving program guidelines
Desired Skills and Qualifications:
- High school degree or equivalent
- 2 - 3 years of customer service experience
- Proficiency with personal computers; excellent written and verbal communication skills
- Ability and willingness to work a flexible schedule to cover peak times
- Ability to adapt to a fast-paced environment quickly; learn quickly, maintain accurate information, and ability to follow direction.
- Ability to adapt to new situations that may arise due to program changes
- Ability to travel as needed Required
Benefits:
At UBC, employee growth and well-being are always at the forefront. We offer an extensive range of benefits to ensure that you have everything you need to thrive personally and professionally.
Here are some of the exciting perks UBC offers:
- Remote opportunities
- Competitive salaries
- Growth opportunities for promotion
- 401K with company match*
- Tuition reimbursement (after 90 days of employment)
- Flexible work environment
- 20 days PTO
- Paid Holidays
- Employee assistance programs
- Medical, Dental, and vision coverage
- HSA/FSA
- Telemedicine (Virtual doctor appointments)
- Wellness program
- Adoption assistance
- Short term disability (after 90 days of employment)
- Long term disability
- Life insurance
- Discount programs
UBC is proud to be an equal opportunity employer and does not discriminate because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. We are committed to a erse, equitable and inclusive culture that fosters respect for each other, our clients, and our patients.

option for remote workus national
Title: Manager, Customer Success
Location: Alabama, USA
Hybrid
Team Member
Full-Time
Requisition #: MANAG002374
Description
Who We Are
At Lucet, we’re transforming whole-person care. We deliver integrated behavioral and physical health solutions that connect iniduals to the right care at the right time—improving outcomes and overall well-being. Serving over 15 million lives across the U.S. and Puerto Rico, our model combines clinical expertise, compassionate care, and innovative technology to support healthier, more fulfilling lives.
As part of the Lucet team, employees join a mission-driven organization committed to making a lasting impact. Whether through behavioral health navigation, in-home medical care, or 24/7 crisis support, our work is rooted in empathy, collaboration, and a shared passion for helping people thrive.
Why Join our Team
At Lucet, we’re committed to creating a workplace where top talent thrives both personally and professionally. We offer a dynamic, mission-driven environment where your work has real impact, your unique background and experience are valued, and no two days are alike. If you’re passionate about meaningful work and delivering impactful results, we encourage you to apply!
We support our team with a competitive compensation and benefits package, including:
- Annual compensation between $70,000 - $90,000, PLUS an annual performance-based, discretionary incentive.
- *Compensation is dependent on non-discriminatory factors including but not limited to an applicant's skills, education/degrees, certifications, prior experience, market data, and other relevant factors.
- Comprehensive health benefit options: Medical, dental, and vision coverage
- 401(k) with competitive employer match
- Company-paid life and disability insurance
- Paid parental leave and wellbeing incentives
- Generous paid time off, including volunteer time
- Flexible spending accounts for healthcare and dependent care
- Professional development opportunities and tuition reimbursement
- Remote work flexibility (role-dependent)
- Opportunity for meaningful growth, both personally and professionally, where your unique background and experience is welcomed and valued.
At Lucet, your work will directly support our mission to improve behavioral, physical, and social health—one member at a time.
What You Will Do - Essential Functions
This position will require 1-2 days of travel per week to the office location in Birmingham, Alabama.
The Customer Success Manager is responsible for managing the relationship with client companies in directing Lucet service delivery to meet the client companies’ needs and in participating in negotiations on financial matters including pricing changes, benefit issues, program model design, etc. The Customer Success Manager assists in maintaining overall customer satisfaction and account retention. This position is accountable for defining client company needs and implementing strategic action plans to facilitate financial and administrative service performance expectations focused on account satisfaction and retention. The Customer Success Manager is also responsible, when applicable, for executing initiatives designed to build and/or improve the processes that support our customer success strategy for retaining and growing our customers. The Manager plays an essential role in the organization with their performance in this role directly linked to achieving strategic growth initiatives established by executive management.
Customer Relationship & Account Management
- Maintain customer satisfaction and retention through strategic engagement and responsive service.
- Lead account installation and conduct client presentations to support retention and growth.
Performance Monitoring & Service Optimization
- Monitor key service performance areas, identify trends, and track progress against targets, PGs, and action plans.
- Facilitate monthly customer performance meetings and ensure functional areas are held accountable for results and corrective actions.
Strategic Planning, Financial Stewardship & Continuous Improvement
- Develop and implement strategic business plans that align with customer expectations and performance measures.
- Evaluate financial impact of service decisions and lead process improvement and reporting/dashboard projects to enhance operational effectiveness.
Who You Are
Required Qualifications
- Bachelor’s Degree in business, economics, healthcare, or related field.
- 4+ years of experience in a sales, customer success, sales operations and/or customer analytics role.
- In lieu of a Bachelor's Degree, a minimum of 8 years of experience in sales, customer success, sales operations, or customer analytics may be considered.
- Business operations experience, primarily in project management and implementing process improvements.
- Demonstrated knowledge and understanding of sales and client management workflow procedures and general business workflows.
- Strong analytical skills - Ability to break down complex problems into clear, manageable parts and execute the solution.
- Proficiency with MS Office
- Ability to travel up to 25-30% of the time
- Ability to pass background check upon hire and throughout employment to include criminal felony & misdemeanor search, SSN validation/trace search (LEIE), education report (highest degree obtained), civil upper and lower search, 7-year employment report, federal criminal search, statewide criminal search, widescreen plus national criminal search, health care sanctions-state med (SAM), national sex offender registry, prohibited parties (OFAC) (terrorist watchlist), and a 10-Panel Drug Screen.
Living our Values:
- Serving everyone with compassion and leading with empathy.
- Stepping up and creating value by taking charge and acting when there is an opportunity.
- Adapting in a changing world by recognizing our responsibility to be agile and respond quickly.
- Nurturing growth and belonging by respecting and celebrating everyone for who they are.
Competencies
- Persuasive communication skills (both written and verbal, including the ability to synthesize the work of others).
- Demonstrated effectiveness working in a team environment
- Excellent time management and organizational skills
- Work independently and effectively to manage multiple deadlines
- Flexibility
- Working Conditions:
- Work is performed from home with company-provided equipment. Sitting for long periods of time is expected and use of fingers and hands for typing is necessary.
- A quiet workspace with minimal background noise for calls.
- High-speed internet service (cable or fiber optic) with minimum download Speed of 20 Mbps, Upload Speed of 5 Mbps, and Maximum Latency of 100 milliseconds (must be installed before starting) required.
- Frequent use of computer and phone systems
- Must be able to constantly remain in a stationary, sitting position, communicate and exchange information with others, inspect information, perform repetitive motions with arms and fingers, interpret data, problem solve, make decisions, organize and plan, and maintain a positive and professional attitude in all situations.
- Regular travel to provider facilities or community locations. Employees may be exposed to varying weather conditions, road hazards, and unfamiliar environments.
We encourage applicants from a variety of backgrounds and experiences to apply, especially those who can demonstrate how their unique qualifications and skills align with the requirements of this role and support our mission to improve whole-person health.
This position will accept and review new applications and resumes no less than 5 business days after the original posting date and may remain open an extended period of time with no set end date based on the level of interest.

hybrid remote workmnsaint paul
Title: IT Support Specialist
Location: Saint Paul United States
Job Description:
IT Technical Support Specialist
Company
The All Energy Solar team is smart, dedicated to our customers, open minded, and fun. We are composed of the renewable energy industry's best talent. Our projects vary from small residential systems to large scale commercial projects. If you are ready to join a rapidly growing company with opportunities for upward mobility, we encourage you to apply with All Energy Solar.
Description
The IT Technical Support Specialist is responsible for providing reliable, responsive technical support to end users across all departments and locations. This role serves as the primary point of contact for day-to-day IT needs, ensuring employees have consistent access to the hardware, software, network connectivity, and telecommunications tools required to perform their work effectively. The position supports both in-office and remote users and plays a critical role in minimizing downtime and maintaining a stable, secure technology environment.
Additionally, the IT Technical Support Specialist focuses on desktop and endpoint support, user account administration, network and VOIP troubleshooting, and adherence to established technology standards. This role contributes to IT projects and operational improvements while collaborating with internal teams and vendors as needed. Success in this position requires strong troubleshooting abilities, clear communication with non-technical users, and the ability to work independently while delivering a high level of customer service and technical reliability.
Responsibilities & Essential Functions
End-User Technology Support & Service Delivery
- User Support: Provide responsive in-person support for on-site users and remote support for work-from-home and satellite office employees via phone, remote tools, and ticketing systems.
- Incident Resolution: Diagnose, troubleshoot, and resolve hardware, software, network connectivity, and peripheral issues in a timely and customer-focused manner.
- Help Desk Operations: Configure, manage, and maintain a Help Desk ticketing system, ensuring accurate documentation, prioritization, and resolution tracking.
- Technical Guidance: Provide clear technical instructions and recommendations to non-technical users, escalating issues when appropriate.
Hardware, Software, & Endpoint Management
- Technology Assessment: Analyze desktop and endpoint computing needs across departments and make recommendations for appropriate hardware and software solutions.
- Standards Definition: Establish and maintain company standards for desktop hardware, operating systems, and approved software.
- System Deployment: Install, configure, and maintain desktop and laptop hardware, operating systems, applications, peripherals, printers, and related equipment.
- Lifecycle Maintenance: Perform system updates, patches, upgrades, and replacements to ensure performance, security, and compatibility with business needs.
Network & Telecommunications Support
- Network Troubleshooting: Support and diagnose network-related issues, including DHCP, DNS, gateways, and local connectivity problems.
- Wiring & Ports: Manage network ports, support wiring from endpoint devices to network ports, and maintain wiring closets.
- Remote Connectivity: Provide network support for home-based workers, including Wi-Fi configuration, router troubleshooting, ISP coordination, and best-practice guidance.
- VOIP Administration: Support VOIP telephone systems, including adds, changes, phone trees, call groups, and troubleshooting.
- Mobile Device Management: Support and manage Android and Apple phones and tablets including data plans and equipment upgrades and purchases
Systems Administration & Access Management
- User Administration: Administer user accounts, permissions, and access for platforms such as Google Workspace, NetSuite, Salesforce, Blueink, and other approved systems.
- Security & Access Controls: Follow established IT policies for account provisioning, deprovisioning, and system access management.
- Vendor & Contractor Coordination: May serve as a technical point of contact for vendors or contractors performing IT-related work.
Project Support & Collaboration
- IT Project Participation: Participate in or lead IT infrastructure and end-user technology projects as assigned.
- Cross-Team Coordination: Collaborate with internal teams to support technology initiatives while maintaining alignment with established systems and platforms.
- Process Awareness: Apply ITIL principles and best practices when managing incidents, requests, and changes.
Performance Success Indicators
- Issue Resolution: Timely resolution of help desk tickets with high user satisfaction.
- System Reliability: Minimal downtime related to desktop hardware, endpoint systems, and network access.
- Standards Compliance: Consistent adherence to approved hardware, software, and access standards.
- Documentation Quality: Accurate and complete ticket documentation and system records.
Other Duties
- Other duties and tasks as assigned by management.
- Contribute to a positive and inclusive work environment.
- Exemplify All Energy Solar core values (Safety First, Dependability, Do the Right Thing, and Want to Win).
Skills/Qualifications
Experience
- 2+ years of experience supporting a variety of hardware, software, networked systems, or related field preferred, or an equivalent combination of education and relevant work experience considered.
- Previous Help Desk or IT service experience.
Technical Proficiency
- Proficient in Google Suite/Google Workspace (Slides, Sheets, Calendar, Forms, Docs, Gmail) or related software (preferred).
- Proficiency in CRM, ERP, and other related software. Salesforce, NetSuite, and RF Smart experience (preferred).
- Experience with PC and laptop hardware installation, maintenance, and troubleshooting.
- Proficiency with Windows, Android, and iOS operating systems.
- Working knowledge of desktop networking concepts and technologies.
- Experience supporting printers, peripherals, and VOIP systems.
- Familiarity with Help Desk ticketing systems and ITIL-based service processes (preferred).
- A+ certification or similar IT certification (preferred).
Core Skills
- Ability to analyze system data and build reporting to support operational and financial decision-making.
- Ability to manage multiple system initiatives and competing priorities.
- Strong interpersonal and communication skills for cross-functional collaboration.
- Ability to work tactfully and effectively with leaders across departments.
- Ability to clearly communicate through multiple channels with internal teams.
- Ability to translate complex processes into clear SOPs and training materials.
- Able to work under pressure, prioritize work, and meet deadlines.
- Comfortable working in a dynamic work environment with changing priorities.
- Proactive and solution-oriented demeanor.
- Excellent organizational skills and attention to detail.
- Ability to manage time effectively and work independently with minimal supervision.
- Detail oriented.
- Ability to thrive in an independent role.
Physical Requirements
- Prolonged periods sitting at a desk and working on a computer (frequent).
- Must be able to lift up to 15 pounds at times (frequent).
- Ability to type at least 40 words per minute (frequent).
- Must be able to access and navigate each department at the organization's facilities.
Compensation & Benefits
- This is a full-time exempt salaried position with an expected base annual salary range $70,000 - $80,000 (Depending on Qualifications & Experience).
- Hybrid: This position is eligible to work a combination of in-office work at AES headquarters (St. Paul, MN) and remote/work from home eligibility: (*Note: this is subject to change by management based on company and business needs, may or may not be eligible until 90+ days of employment/training period completion, will be determined and agreed on by management and employee, and contingent upon employees being in good standing).
- Schedule: Monday - Friday, 8:00 AM - 5:00 PM (company core hours). This position and the working schedule offers flexibility and may require additional hours outside of normal working hours including but not limited to mornings, evenings, and weekends.
- PTO accrual per hour will be .03847, up to 80 hours annually (120 hours annually after year 1).
- 6 paid holidays + 1 floating holiday.
- Dental + vision insurance (free for inidual).
- Health insurance (free inidual option).
- 401K with company match (eligible after 90 days, age 21+).
- Discretionary Profit Sharing Bonus based on company performance.
- Free employee assistance plan.
- Much more!
Apply
Please include a resume with your application. We can't wait to hear from you!
Equal Employment Opportunity Statement
All Energy Solar is an equal employment opportunity (EEO) to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location that we facilitate. All Energy Solar is a proud promoter of employment opportunities to our Military and Veterans.

caescondidohybrid remote work
Title: Insurance Biller II
Location: Escondido United States
Full-Time
Hybrid
Locations
Showing 1 location
Escondido, CA 92025, USA
Job Description:
ABOUT US:
Community health is about more than just vaccines and checkups. It's about giving people the resources they need to live their best lives. At Neighborhood, this is our vision. A community where everyone is healthy and happy. We're with you every step of the way, with the care you need for each of life's chapters. At Neighborhood, we are Better Together.
As a private, non-profit 501(C) (3) community health organization, we serve over 500,000 medical, dental, and behavioral health visits from more than 100,000 people annually. We do this in pursuit of our mission to improve the health and happiness of the communities we serve by providing quality care to all, regardless of situation or circumstance.
We have been doing this since 1969 and it is our employees that make this mission a reality. Regardless of the role, our team focuses on being compassionate, having integrity, being professional, always collaborating, and consistently going above and beyond. If that sounds like an organization you want to be a part of, we would love to have you.
ROLE OVERVIEW and PURPOSE:
The Insurance Biller II works to support the mission and vision of Neighborhood Healthcare (NHC) by processing and supporting the medical billing process for patients and other funding sources. This role will validate correct coding processes to ensure compliance with NHC, contracts, funding programs, and agencies.
This is a hybrid position with a typical schedule of 2 days onsite and 3 days remote. This role will also be expected to come onsite for department meetings every 2 months.
RESPONSIBILITIES:
- Reviews progress notes to obtain payer measures and requirements information for proper submission compliance
- Reviews and obtains required information for missing and incomplete billings, such as missing DX, procedure codes, payer specific needs, eligibility screening, and coverage verification
- Creates and submits claims for clean billable charges and statements in compliance of correct coding initiatives and billing industry requirements
- Processes and monitors system claim status categories to ensure all transactions are captured for month end close
- Registers patients in the payment portal, as needed
- Reviews, processes, and obtains patient eligibility information to ensure accuracy and completion, including acquisition of authorization numbers, as needed
- Applies discounts to billing statements for patients eligible for the Sliding Fee Discount Program (SFDP), as needed
- Posts patient and insurance payments to account balance adjustments and write offs, as assigned
- Monitors and reports insurance payment denials, including coding issues and benefit changes
- Reviews and processes aging claims and denials, including claim tracers, corrected claim submissions, appeals, and consistent revenue flow
- Reviews and processes refunds and insurance recoupment requests
- Submits patient statements on cash accounts, as needed
- Processes monthly collection accounts for collection agencies, as needed
- Supports site related phone lines and voicemails; returns calls, as needed
- Discusses escalated billing inquiries with patients, third party payers, and/or sites to resolve account questions and/or problems
- Negotiates payment plans with patients, as needed
- Provides excellent customer service to patients and escalate issues to a supervisor, if needed
- Responds to site, insurance, and patient correspondences related to billing in a timely manner
- Attends billing training and team meetings
EDUCATION/EXPERIENCE:
- High school diploma/GED required
- Two years of dedicated medical billing experience in a healthcare environment required
- Medical Billing or Coding Certification from an accredited school preferred
- Experience working in a specialty and/or FQHC community clinic is preferred
ADDITIONAL QUALIFICATIONS (Knowledge, Skills and Abilities):
- Excellent verbal and written communication skills, including superior composition, typing and proofreading skills
- Ability to interpret a variety of instructions in written, oral, diagram, or schedule form
- Knowledgeable about and experience with insurance eligibility processes and coverage guidelines for multiple carriers
- Knowledgeable about and experience with billing compliance standards
- Knowledgeable on uses of CPT, HCPCS, and ICD codes
- Knowledgeable with insurance payers, funding sources, and managed care plans.
- Ability to successfully manage multiple tasks simultaneously
- Excellent planning and organizational ability
- Ability to work as part of a team as well as independently
- Ability to work with highly confidential information in a professional and ethical manner
Pay Range: $25.67 - $32.11 per hour, depending on experience
Compensation Disclosure: The posted salary range reflects the designated pay grade for this position. While this range represents the broader classification of the role, actual compensation will be based on several factors, including but not limited to: the candidate's overall knowledge, skills, and experience, market data and industry benchmarks, internal equity within the organization, Budgetary considerations and organizational needs. As a result, placement within the range is not guaranteed, and the full pay grade range may not be utilized.
Title: Patient Account Billing Specialist
Location: Hibbing, Minnesota
Work Type: Hybrid
Job ID: 153132
Salary: $18.31-$26.37 / Hourly
Job Description:
Fairview Range is hiring an Account Billing Specialist to join our Patient Finance Department in Hibbing, MN.
This role entails ensuring that claims are filed promptly with third party payors and following up in a timely and efficient manner to ensure maximum reimbursement is received for services provided. Additionally, the Account Billing Specialist provides support to the public in understanding billing requirements and procedures while maintaining a high level of customer service. You will act as a liaison with patients and payers about accounts with our organization. This list of responsibilities is not exhaustive, and additional tasks may be assigned in the future as needed.
Schedule: The position will require you to work 80 hours per two weeks, with 8-hour shifts on the day shift. No weekends. This is a hybrid role, working one site, 1 rotating day approximately every 9 weeks.
About Fairview Range
Fairview Range is an affiliate of M Health Fairview, a partnership of Fairview Health Services, the University of Minnesota, and M Physicians. Together, we offer access to breakthrough medical research and specialty expertise as part of a continuum of care that reaches all ages and health needs. The most comprehensive health care network in northeastern Minnesota, Fairview Range includes Fairview Range Medical Center, Fairview Mesaba Clinics (with locations in Hibbing, Nashwauk, and Mountain Iron), Fairview Range Home Care and Hospice, and Fairview Transportation Services.
Apply today to join our 34,000+ employees and 5,000+ system providers working to build lasting relationships with the people we serve: our patients, our communities, and each other.
As an Account Billing Specialist, you will be responsible for:
- Processes claims within assigned responsibility in a timely and efficient manner, performing all associated duties to assure correct, complete claims, facilitating maximum reimbursement.
- Analyzes, edits, and corrects claims data according to established procedure. Maintains knowledge and understanding of billing system(s) rules, processes, and edits claims.
- Inputs data to multiple computerized systems accurately, efficiently, and consistently.
- Performs work as scheduled, prioritizing as required for maximum cash flow.
- Demonstrates thorough knowledge of third-party payers' varying claims requirements, multiple computer system capabilities relating to claims production, and admitting/health information input as it affects claims.
- Resolves claim denials and claim rejections in a timely manner.
- Resolves outstanding account balances with insurance companies.
- Process primary, secondary, and tertiary insurance claims accurately and timely for prompt payments of patient accounts.
- Handles phone, mail, and personal inquiries from patients, third party payers, attorneys, etc., regarding patient accounts.
- Assists and investigates inquires with patients or third-party payers to resolve questions or problems with the billing process.
- Resolves all correspondence received addressing problems with charges or payments in a timely and effective manner.
- Performs duties with a minimum of supervision, exhibits initiative and good judgement as well as thorough knowledge of ethical and legal billing procedures.
- Uses AIDET when working with patients and customers and exhibits excellent Customer Service skills.
- Serves as the organization's liaison with patients or other payers who have questions or concerns on any of their Range Regional Health Service patient accounts.
- Provides backup for all positions in PFS.
- Demonstrates knowledge of and ability to perform basic duties of PFS staff.
- Performs assigned tasks efficiently and in a timely manner.
- Seeks instruction from Supervisor or manager as needed.
- Actively participates in RRHS continuous Process Improvements and Quality Initiatives.
- Performs other job-related duties as assigned.
- Recognizes billing issues/patterns & provides feedback as appropriate.
Required Qualifications
- Associate of Arts in a related field or
- Bachelor of Arts or
- 2 years Two or more years of recent hospital and/or clinic billing or equivalent experience
Benefit Overview
Fairview Range offers a generous benefits package, including but not limited to medical, dental, vision, PTO and Sick and Safe Time, tuition reimbursement, retirement and more!
Compensation Disclaimer
An inidual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored
Title: Partner Success Specialist -
Location: California United States
Work Type: Remote, Full Time
**Job ID:**JR04850
Job Description:
At Curriculum Associates, we believe in the potential of every child and are changing the face of education technology with award-winning learning programs like i-Ready that serve a third of the nation's K-8 students. For more than 50 years, our commitment to making classrooms better places, serving educators, and supporting accessible learning experiences for all students has driven the continuous improvement of our innovative programs. Our team of more than 2,500 employees is composed of lifelong learners who stand behind this mission, working tirelessly to serve the educational community with world-class programs and support every day.
Partner Success Specialist - California
The Partner Success Specialist serves as the central point of contact for educators utilizing a number of Curriculum Associates' products and services, supporting a greater number of small implementations. The Partner Success Specialist provides pro-active implementation support for their assigned implementations, utilizing efficiency tools to impact large numbers of educators with planned outreach. The Partner Success Specialist is also responsible for providing responsive service to educators in need of assistance with various aspects of their program implementation. The Partner Success Specialist partners with internal team members to provide best-in-class service to our educators.
Location: We are seeking to hire a candidate who will work remotely, and will support Pacific Standard hours.
We are seeking a candidate that start within the next 30 days.
The impact you'll have:
Utilize account support plans, efficiency tools, and processes to provide a stellar educator support experience, including on-going proactive communication and timely responsiveness to evolving educator needs to ensure strong implementations
Consistently use outlined tools and processes to ensure your assigned educator accounts are set-up for successful implementation from the start, partnering with internal team members to efficiently and effectively onboard all accounts within expected timeframe and establish a clear plan for implementing the program
Utilize implementation health data to identify areas of concern within implementations and address those areas of concern with both internal team members and educators
Make effective use of efficiency tools and processes to guide educators in analyzing student performance and growth data in the i-Ready Connect platform
Demonstrate a basic level of proficiency in manipulating i-Ready Assessment and Instruction data in Excel to assist educators in better understanding their implementation success
Fulfill ad hoc reporting needs in support of specific implementation requests, as needed based on territory requirements
Help secure renewals of your assigned accounts through the development of strong relationships with key decision makers and providing high-quality service for educators
Identify potential opportunities for product expansion within existing implementations, partnering with sales team members to further expand our impact in these accounts
Support territory pilot strategy with new and existing users to achieve a strong conversion rate
Incorporate our company Diversity, Equity, and Inclusion messaging in internal and educator-facing conversations
Who we're looking for:
You have an Associate's Degree or equivalent experience
You have 1 year or more experience in customer service, sales, or teaching (or a combination)
You have a combination of education and experience that proves competency in the requirements of the role
You are proficient with Programs and Applications like Outlook, SalesForce.com, Microsoft Office Suite products (Word, Excel, PowerPoint, MS365)
You have strong listening and communication skills - both oral and written
You have strong interpersonal and customer centric skills - build trust and dependability
You are an ongoing learner - able to learn and incorporate new and complex concepts quickly
You are results oriented - follow through to complete assignments , a self-starter, and able to work independently, with some direction and collaboratively, in a team environment
You possess a high attention to detail and ability to follow complicated directions
You are effective decision making, ownership, and accountability, and able to handle ambiguity and favorably navigate stressful situations and pressing deadlines
You demonstrate integrity, ethical standards, and a professional demeanor
You employ strong organizational and time management skills, along with the ability to prioritize tasks based on importance
You feel comfortable in a fast-paced environment
You exhibit excellent problem solving and analytical capability
Preferred, but not required:
Bachelor's Degree in Education or Marketing/Business
2 years or more experience in customer service, sales, or teaching (or a combination)
Previous experience as a K-12 Educator, in Education Sales, or in Customer Management
Travel: Candidates should expect to travel up to 10% of the time for periodic school visits, attendance at educator events, and attendance at company national and regional meetings.
Compensation: Competitive base salary and benefits package along with the opportunity to earn significant upside commissions and bonuses through a generous incentive compensation plan tied directly to your inidual and team performance.
Salary range for this role: $43,375 - $70,875
The wage range for this role takes into account the wide range of factors that Curriculum Associates considers in making compensation decisions based on our Compensation Philosophy. Actual base pay within that range will vary based upon several factors including, but not limited to, prior experience and relevant skill sets. At Curriculum Associates, it is not typical for an inidual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances for each case.
#LI-RH1

100% remote workus national
Title: Regional Sales Manager
Location: United States
Job Description:
Virtana Corp. provided pay range
This range is provided by Virtana Corp.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$150,000.00/yr - $165,000.00/yr
Direct message the job poster from Virtana Corp.
Rebecca Gordon
Rebecca Gordon
Senior Recruiter at Pop-Up Talent
Regional Sales Manager
USA Remote
- Salary: $165K/yr base salary
Pop-Up Talent is a proud talent partner of Virtana, a leading provider of AI-powered infrastructure performance management and observability solutions. Virtana helps organizations optimize their hybrid and multi-cloud environments with real-time insights, intelligent automation, and cost efficiency — empowering businesses to deliver exceptional performance and scalability
SUMMARY:
- As a Regional Sales Manager (RSM), you will be responsible for driving the overall sales revenue in a defined geographic territory in the United States. The ideal profile for this role is an inidual who has at least 10 or more years of selling experience in the high-tech (IT) marketplace. Preferred candidates will have a strong history of a proven track record of consistent sales success in developing and maintaining global enterprise accounts within large territories, success being defined by Q/Q as well as Y/Y meeting and exceeding their sales plans. A strong background in storage, ITOM, APM SaaS sales and On-premise or SaaS Observability platforms. Further, strong financial acumen and skill developing new sales opportunities within a "green" field territory as well as expanding sales within existing accounts. Additionally, candidates will have a strong history and background of working closely with partners
RESPONSIBILITIES:
- Build and/or develop comprehensive sales initiatives within a region
- Create and maintain high-level executive relationships in addition to departmental-level teams
- Identify opportunities for new business and expansion into untapped markets
- Become the "Point Person" within the region to drive revenue across Virtana's product segments with additional available resources (Solution Consultants, Consulting Services, Marketing)
- Build cross-functional relationships within Virtana to ensure timely and accurate forecasting
- Participating in weekly forecasting reviews, and quarterly sales review with the sales management team
- The Regional Sales Manager opportunity is ideal for those with exceptional influencing skills, ability to communicate on all levels, and exude a positive attitude and high energy to achieve maximum results
REQUIREMENTS:
- At least 10 or more years in outside sales with a successful history in selling software and services into large enterprise accounts
- Initiative-taker, Creative, Entrepreneurial
- Experienced with Value-Based selling rather than reliance on feature/function
- Experience with MEDDICC or similar sales process
- Experience in ITOM (Infrastructure Technology Operations Management) and/or Storage technologies and/or APM (Application Performance Management)
- Experience with Cloud Migration and Cost Optimization Tools – Desired
- Cloud/Hybrid IT industry experience – Highly Desired
- Experience in both start-up and larger technology companies is a plus
- Strong experience working with partners to drive sales
Education:
- Bachelor's degree; or equivalent work experience
WHY JOIN VIRTANA?
- Make a direct impact on the growth of a global technology company
- Work in a flexible, innovative, and collaborative environment
- Competitive compensation and equity opportunities
- Opportunity to scale a region from early-stage foundation to full-scale operation
ABOUT VIRTANA:
- Virtana is the leader in observability for hybrid infrastructure. The AI-powered Virtana Platform delivers a unified view across applications, services, and underlying infrastructure, correlating user impact, service dependencies, performance bottlenecks, and cost drivers in real time. Trusted by Global 2000 enterprises, Virtana helps IT, operations, and platform teams improve efficiency, reduce risk, and make faster, AI-driven decisions across complex, dynamic environments. Learn more at virtana.com.
We are an equal opportunity employer, and we are an organization that values ersity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.
req25-00138

100% remote worknew york cityny or us national
Title: Onboarding Specialist
Location: New York, NY, United States
Operations – Operations /
Full time /
Hybrid
Job Description:
About Cents
Cents is a New York-based technology company passionate about transforming the laundry industry and dedicated to enabling new ways of working, earning, and living. Cents is modernizing garment care businesses by providing an all-in-one, business in a box platform to help operators start, manage, and grow their business. By building a market-leading SaaS (software as a service) product for this industry, our goal is to outsource America's laundry day to the local laundromats.
Our team is full of passionate technology experts, obsessed with modernizing the large and resilient laundry industry through our suite of of software and hardware products. We are obsessed with supporting and empowering SMB's, and feel the unique responsibility and opportunity we have to elevate an industry that is prime for innovation. We're adding great talent to help achieve this mission, and that's where you come in!
About the Role
You should have a true entrepreneurial spirit, be open to frequent change, and a passion for building processes from the ground up. As a start-up, you'll play a key role in leading our customer onboarding initiatives and testing out different approaches (white glove vs. self-serve). Our company is revolutionizing how laundromat owners use software. Your goal should be to help guide them through their journey to start using Cents.
As an Onboarding Specialist, you will be part of the customer success team for Cents users located across the U.S. Your job is to onboard each operator to Cents by setting up and customizing their marketing suite level products. You will support the provisioning, setup, and management of our marketing technology solutions. This role sits at the intersection of technology, partners, and customers, ensuring smooth onboarding, accurate account configuration, and clear communication throughout the process.The ideal candidate is a tech-savvy self-starter with a positive attitude, a passion for helping people, and a detail-oriented team player. You must be relationship oriented and put a high value on customer service. You need to be comfortable promoting and educating clients on the value and benefits of our software.
About You
The ideal candidate is a tech-savvy self-starter with a positive attitude, a passion for helping people, and a detail-oriented team player. You must be relationship oriented and put a high value on customer service. You need to be comfortable promoting and educating clients on the value and benefits of our software.
What You'll Do
- Onboard Cents customers by provisioning and configuring marketing suite products from the backend systems and ensure they are live with the software as quickly as possible
- Support the creation and setup of phone numbers, customer websites and mobile applications while monitoring progress and address roadblocks for operators who are onboarding
- Coordinate with external partners to onboard customers quickly and efficiently while keeping customers informed of onboarding status, timelines, and next steps
- Manage and maintain accurate customer account details within the CRM
- Proactively reach out to customers to collect required information and clarify requirements to ensure all configurations meet quality, accuracy, and compliance standards
- Troubleshoot setup issues and collaborate with internal teams to resolve them
- Provide incredible customer service during every interaction with clientsAd Hoc responsibilities as required
Qualifications
- B.A, B.S. or equivalent degree
- Familiarity with marketing platforms, websites, and mobile app setup (hands-on or support role) is preferred, but not required
- Experience in SaaS and CRM platforms is preferred, but not required
- Tech-savviness with an ability to conduct presentations virtually using Zoom and troubleshoot any complications that arise as a result
- Organizational skills, detail, and task-oriented
- Excellent written and verbal communication skills
- Self starter & Team player mindset
- Ability to work effectively in a fast paced environment
$70,000 - $75,000 a year
There's a Laundry List of Why You'll Love Working at Cents!
We are leaders - Leadership is not exclusive to the management team, but something everyone at Cents embraces and wants to get better at.
We are overachievers - The only true way to predict the future is to build it yourself. No excuses. Give 100% at all times.
We are students - We're not afraid to dig in and uncover the truth, even if it's scary or inconvenient. Everyone here is continually learning on the job, no matter if we've been in a role for one year or one minute.
We are committed to ersity and a tight knit community - We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate erse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Benefits and Perks
We offer great compensation packages, comprehensive health benefits, & believe in a strong cohesive team atmosphere. Work from home office stipend, virtual team events, and access to learning opportunities from our team and network of advisors, and investors are just the starting point.
- Competitive salary
- Equity
- Unlimited PTO and paid holidays
- Remote-first with offices in New York City and San Francisco
- Health benefits, including medical, dental, vision, mental health support, parental leave, life and AD&D insurance, and disability
- 401(k)
- Work-from-home and commuter benefits
- Laundry allowance to give you time back, and to support our customers' businesses
- Comprehensive training, learning, and development programming
- Access to hundreds of discounts and rewards from renowned vendors including deals on health & wellness, travel, dining, auto insurance, and so much more!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
Title: Advisor, Customer Business Unit Program Mgmt
Location: Remote, United States
Job Description:
Req ID: 132405
Region: Americas
Country: USA
State/Province: New Hampshire
City: Remote Employee US
Summary
The Global Customer Business Unit (GCBU) Account Manager acts as a vital member of the Account Management team, providing comprehensive support for the operational management of complex customer programs and projects. This role contributes directly to ensuring on-time, on-spec delivery, supporting the achievement of critical operational key performance indicators (KPIs), and meeting defined program goals. The Account Manager works closely with the GCBU leadership team, coordinating execution activities across internal functions (Sales, Supply Chain Management, Operations, Engineering, Manufacturing, etc.) to ensure collaborative execution and customer satisfaction.
The preferred candidate will be based in the Bay Area. Travel requirements dependent on candidate location but anticipated to be up to 25%.
Detailed Description
The core responsibilities of the GCBU Account Manager focus on execution support and operational engagement:
Account & Program Execution Support
Support the Account Management Lead as a key point of contact for day-to-day program execution and project lifecycle management.
Work closely with the internal Account Management Lead to coordinate the account team's interface with cross-functional groups, including Development, New Product Introduction (NPI), Sales, Supply Chain Management, and Manufacturing.
Assist in developing comprehensive program plans, schedules, and tracking resource commitments to ensure customer deliverables are met on time and to meet financial goals.
Participate in program tracking meetings and operational reviews with both the customer and the internal account team, ensuring transparent communication.
Support the implementation and maintenance of customer business processes, communication flows, and issue escalation protocols.
Performance Metrics and Delivery Assurance
Assist in the tracking and reporting of all key program performance indicators (KPIs), operational metrics, and critical delivery milestones.
Monitor and report on overall program execution status and adherence to defined strategic and operational objectives.
Support the development of clear and measurable action plans to correct schedule deviations or issues impacting program scope or quality goals.
Participate in program execution reviews, focusing on planning, adherence to schedules, and monitoring operational efficiency.
Help ensure compliance with all contractual and performance commitments related to delivery, quality, and timelines.
Customer Relationship & Communication
Communicate with the customer as directed by the Account Management Lead to ensure ongoing satisfaction with products and company performance.
Participate in the process of receiving and documenting customer issues and complaints, helping to coordinate internal responses, and following up to closure.
Assist in soliciting performance feedback, preparing customer satisfaction surveys, and communicating critical insights back to internal teams.
Support the Sales team and GCBU leadership by gathering and formatting necessary content for customer communications and business reviews.
Knowledge/Skills/Competencies
Strong Teamwork, Collaboration, and Communication skills, with a focus on working effectively within a large group environment.
Proven ability to work effectively across global Cross-Functional Teams in a matrix organization structure.
Foundational expertise in Program Performance Management and Operational Delivery Assurance.
Practical knowledge of KPI definition, data tracking, and reporting methodologies.
Strong skills in Relationship Support and customer communication.
Excellent understanding of Program Lifecycle Management and operational methodologies.
Solid grasp of Industry, Market, and Technology relevant to the customer's business.
Proficiency in Data Analytics and the ability to rapidly learn and utilize internal IT tools for performance tracking.
High degree of computer literacy, with strong proficiency in Microsoft Office applications.
Excellent understanding of company capabilities, offerings, sites, and key functional teams (e.g., Celesca's ecosystem).
Physical Demands
- Duties of this position are performed in a normal office environment
- Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data
- Repetitive manual movements are frequently required (e.g. data entry, using a computer mouse, using a calculator, etc)
Salary
The stated range includes Base Salary and target Short-Term Incentive (STI) compensation only. A comprehensive benefits package is offered in addition to this range.
The range described in this posting is an estimate by the Company, and may change based on several factors, including but not limited to a change in the duties covered by the job posting, or the credentials, experience or geographic jurisdiction of the successful candidate.
108K - 161K.
Typical Experience
3-5 years of relevant professional experience, preferably in program management support, customer-facing roles, or strategic account execution within the relevant industry.
Typical Education
Bachelor's degree in a related field (e.g., Engineering, Business Management, or a technical discipline). An equivalent combination of education and experience may be considered.
Notes
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines.
Celestica is an E-Verify employer.
COMPANY OVERVIEW:
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.

effinghamhybrid remote workil
Support Specialist I
Location: Effingham, IL, United States
Job ID R109968
Job Description:
Job Summary
The Support Specialist I responds to inbound and outbound customer calls to provide technical support, answer how-to questions, and consult on workflow inquiries for software, services, peripheral devices, and equipment via a combination of verbal guidance and remote connection to the customer's computer(s). The specialist documents the type of inquiry, clarifying details, steps taken, resources utilized, status of resolution, and next steps in CRM system(s), enters tickets as needed, and takes appropriate follow-up actions as needed. During the interactions, the specialist provides a positive experience with customer engagement. They utilize available resources and work through proper escalation channels, following company procedures and policies.
Essential Functions
- Respond to Inbound and Outbound Calls providing technical support, answer how-to questions, and consult on workflow inquiries for software, services, peripheral devices, and equipment
- Utilize all equipment and resources provided to perform the job at the highest proficiency
- Meet or exceed department performance metrics
- Maintain technical proficiency through continued education with relevant software, services, peripheral devices, and equipment
- Communicate and escalate issues with customers, peers, and leadership effectively, in a timely manner, with positive engagement
- Follow established department processes and procedures
- Learn new required skillsets aligned with evolving business needs while following the appropriate growth trajectory of the role
- Follow schedule in workforce system(s) utilizing proper time management procedures
- Comply with Company and department policies and standards; performs other duties as assigned
Minimum Requirements
- High School Diploma or Equivalent
- 1 year Customer service experience and
- 1 year Experience with customer relationship management, point of sale, or similar systems with basic troubleshooting and
- 2 years Experience with practical application of Microsoft Operating Systems and Platforms (Windows, Excel, Outlook, Word, Powerpoint)
Preferred Requirements
- Associate's Degree
- Technical certifications
- 2 years Technical experience supporting software, computer hardware, network, or other technical troubleshooting
Skills and Abilities
- Strong customer service orientation
- Excellent written and verbal communication skills
- Ability to multi-task performing troubleshooting steps, documenting, and additional tasks while engaging with customers
- Ability to Type 50+ WPM
- Ability to learn new content related to systems, products, and applications quickly
- Ability to follow numerous guidelines, procedures, and problem-solving steps utilizing resources efficiently
- Ability to properly manage time adhering to schedules
- Ability to work with customer data and ensure proper protocols are taken to prevent data loss
- Demonstrated reliability through attendance and punctuality
- Ability to communicate with customers, peers, and leaders following Patterson's Code of Conduct and core values of passionate, focused, people first, and always advancing
Physical and Cognitive Demands
- Communicate/Hearing Frequently
- Communicate/Talking Frequently
- Learn New Tasks or Concepts Frequently
- Make Timely Decisions in the Context of a Workflow Frequently
- Complete Tasks Independently Constantly
- Maintain Focus Constantly
- Remember Processes & Procedures Constantly
- Stationary Position (Seated) Constantly
- Vision Constantly
- Hand/Eye Coordination Occasionally
- Bend Rarely
- Complete Tasks in a Noisy Environment Rarely
- Feeling/Grasping/Handling Rarely
- Move/Traverse Rarely
- Repetitive Motions Rarely
Working Environment
- Hazards Occasionally
Environmental Conditions
- Office: This position primarily operates in a professional office environment in which team members occupy desks in assigned areas or at meeting/collaboration spaces within the building. The building's primary work areas consist of desks, chairs, computers, and other office equipment and devices for professional services.
- Remote: This position primarily completes work from a remote setting, most commonly, a home office. This may be referenced as flexible workplace.
The potential compensation range for this role is below. The final offer amount would be based on various factors such as candidate location (geographical labor market), experience, and skills. $15.63 - $19.13

100% remote workfl
Title: Personal Lines Placement Specialist (Hybrid or Remote)
Location: MIAMI, FL
FLORIDA
time type
Full time
job requisition id
JR112313
Job Description:
Location: Florida (Hybrid if within 50 miles of Acrisure office)
Will consider remote from other states (if outside of 50 miles) *must have Florida experience.
About Acrisure
A global fintech leader, Acrisure empowers millions of ambitious businesses and iniduals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services - and more.
In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.
Job Summary:
Acrisure is seeking a Personal Lines Placement Specialist to join our new and growing Mainstreet team in Florida. This role will be responsible for managing and executing key components of the new business and renewal processes for insurance accounts. This includes overseeing timelines, conducting exposure analysis, preparing quote specifications, negotiating coverage terms, and presenting comprehensive proposals to Account Managers. The role requires close collaboration with Client Advisors, Account Service Teams, and carrier partners to ensure high-quality service delivery and seamless communication.
Responsibilities:
Timeline & Process Management: Responsible for maintaining timeline and process during the new business process and renewal process, inclusive of exposure analysis, quote specifications, analysis and negotiation of coverage offers, and preparation and presentation of coverage proposals.
Communication: Communicate effectively within the team environment, inclusive of the Client Advisors and Account Service Team, as well as with markets.
Policy Review & Recommendations: Review insurance policies and contracts and make recommendations for improvement.
Submission Preparation: Work with others to prepare property and casualty insurance submissions for new business prospects and renewing accounts including, but not limited to: Insurance specifications for each line of coverage, Acord applications using firm's agency management system, loss summaries, prospect profile, exposure schedules, etc.
Data Analysis: Analyze excel spreadsheets of prospect client exposure and/or loss data, as well as develop financial models of loss sensitive programs, when necessary.
Market Relationships: Maintain familiarity and working relationship with various insurance companies and wholesalers.
Confidentiality: Handle confidential and non-routine information.
Carrier Systems and Comparative Rating Tools: Rating policies in carrier systems, when applicable, to assist in the quoting and proposal development process.
Licensing Compliance: Abide by and maintain all licensing requirements, including continuing education.
Professional Development: Attend seminars, company meetings, carrier events and educational activities needed to improve overall job expertise and product knowledge.
Coverage Analysis & Strategy: Performing coverage gap analysis and delivering strategic coverage recommendations tailored to each client's specific risk profile.
Project Work: Work independently and within a team on special and nonrecurring and ongoing projects.
Risk Resource Engagement: Identifying opportunities to engage Risk Resources for specialized expertise and partnering with them to deliver tailored solutions for complex client needs.
Education and Experience:
3-5 years' relevant insurance experience required, with an emphasis on middle to large market placements.
3-5 years experience quoting commercial insurance lines in Florida
Able to work with minimum supervision; able to accept direction on given assignments
Proficient with MS Office Products, Placement including a high knowledge of Excel and Word.
Experience with Epic a plus.
Strong organizational skills and ability to handle multiple tasks and prioritize work.
Demonstrated flexibility and adaptability to changing priorities and deadlines.
Strong attention to detail to ensure document accuracy.
Able to work effectively in a team environment with strong customer service skills.
Experience with a broker/agent, including marketing large middle market accounts to carriers; excellent knowledge of the markets.
Strong knowledge of all basic applicable insurance coverages.
Proficient in creating the proposal presentation documents that we identify as required documents
Must currently hold an applicable insurance license (4-40/2-20)
Pursuit of a professional designation - CRM, CISR, CIC, AAI, ARM, CPCU - preferred
#LI-SS1
#LI-Remote
Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.
Why Join Us:
At Acrisure, we're building more than a business, we're building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.
Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.
Employee Benefits
We also offer our employees a comprehensive suite of benefits and perks, including:
Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
… and so much more!
This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.
Title: Administrative Coordinator, Breast Surgical Oncology
Location: Boston United States
- Employment: Full-time
- Hours/Week: 40
- Shift: Day
- Category: Administrative & Clerical
- Pay Range: $24.98 - $33.62
- FLSA: Non-Exempt
- Req ID: JR90568
Job Description:
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
The Administrative Coordinator will support the Breast Surgical Oncology Division at Beth Israel Deaconess Medical Center in Boston, MA.
The schedule for this role is Monday through Friday, 8:30am-5pm and once fully trained, can work a hybrid work schedule.
Job Description:
Job Description
Provides support for leadership positions and a ision or department by coordinating administrative work, projects and staff. Performs various administrative functions requiring in-depth knowledge of departmental programs, operations and services and hospital policies and procedures.
Essential Responsibilities:
Screens telephone calls and access for high-level position(s) deciding which iniduals need face to face meetings, which can be refer to other managers or when possible, resolves the situation.
Schedules and prepares for erse and complex appointments, meetings and travel arrangements.
Oversees planning and preparation for committees. Distributes minutes, prepares agenda, materials and committee work.
Plans, coordinates and makes recommendations in preparation for high-profile programs and events for the department.
Independently composes and edits complex and sensitive correspondence, reports and documents for final approval by manager.
Compiles, analyzes and summarizes data from multiple sources to create detailed complex documents, reports and high-level presentations.
Completes department-specific responsibilities which are documented at the local level.
Required Qualifications:
High School diploma or GED required. Associate's degree preferred.
3-5 years related work experience required.
Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.
Competencies:
Decision Making: Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area.
Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
Independence of Action: Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction.
Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.
Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
Physical Nature of the Job:
- Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally.
Pay Range:
$24.98 – $33.62
The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.
Equal Opportunity Employer/Veterans/Disabled

100% remote workus national
Title: Clinical Administrator (US Remote)
Location: United States
Minimum Salary
$
18.00
Maximum Salary
$
20.00
Job Description:
Description & Requirements
We're seeking a Clinical Administrator to support the Kansas Home and Community-Based Services Program (HCBS).
About the program:
Join our team and make a meaningful impact by supporting iniduals in their homes and communities! Our Home and Community-Based Services (HCBS) program provides essential care and assistance to iniduals with disabilities, seniors, and those in need of daily living support. We are dedicated to promoting independence, dignity, and quality of life by delivering personalized services that help iniduals thrive in community settings.
As a Clinical Administrator, you'll play a crucial role in:
- Scheduling assessments and accommodations for the population served
- Respond to phone and email inquiries with contractual turnaround times
- Provide high level customer support to internal and external customers
- Data Entry
If you're passionate about making a difference in the lives of iniduals in Kansas and thrive in a remote work environment, this opportunity is for you!
Why Maximus?
Work/Life Balance Support - Flexibility tailored to your needs!
Competitive Compensation - Bonuses based on performance included!
️ Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
️ Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
Tuition Reimbursement - Invest in your ongoing education and development.
Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
Professional Development Opportunities-Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Research and resolve discrepancies with provider documents.
- Review information keyed into the system to verify the accuracy of data.
- Monitor data/image quality of scanned documents.
- Follow established policies and procedures for index and imaging without deviation.
- Maintain confidentiality and security of relevant information.
Minimum Requirements
- High school diploma, GED, or equivalent required.
- 0-2 years of relevant experience required.
- Minimum of one (1) year of experience coordinating and scheduling assessments or appointments.
Preferred Requirements
- Clinical office experience
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
- Private and secure workspace
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to iniduals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at [email protected].

bloomingtonhybrid remote workmn
Title: Fan Relations Specialist
Location: Bloomington, MN, USA
Employees work in a hybrid mode
- Full-time
- Job Duration: Regular
Job Description:
Company Description
Since 1940, Dairy Queen has been one of the world's best known and loved brands. Based in Minneapolis, MN, International Dairy Queen Inc., (IDQ), is the parent company of American Dairy Queen Corporation. As a leading franchisor, there are more than 7,000 independently owned and operated restaurants in the U.S., Canada and more than 20 countries around the world. IDQ is a subsidiary of Berkshire Hathaway Inc. (Berkshire) which is led by Warren Buffett, the legendary investor and CEO of Berkshire.
Here at IDQ, we create extraordinary Fan experiences every day and we do this through our commitment to hiring and retaining only the best in class talent. We firmly believe that our employees are the catalyst to the success of the company where their initiative, strategic thinking, and entrepreneurial spirit are recognized and rewarded. We're looking for motivated, passionate and dedicated iniduals with an inherent need and ambition to go after bigger challenges.
Job Description
JOB OVERVIEW
Responsible for effective resolution of escalated customer inquiries and written correspondence. Assist the Manager and Senior Fan Relations Manager to maintain and refine the Fan Relations program and procedures to ensure prompt, effective handling of external complaints and inquiries for International Dairy Queen, Inc.
- Participates in weekend rotation. One weekend every three weeks.
- Responds accurately, promptly, and within 24-business hours to all internal customer inquiries, including those from team members, corporate staff, independent franchise operators and territory operators.
- Ensures that customers are responded to within 72-business hours at minimum and assists with driving toward the departmental goal of 24-business hours.
- Effectively communicates with customers by phone and written correspondence with accurate, prompt and effective replies.
- Processes contacts inquiries according to expectations set by Fan Relations.
- Responds to and resolves all contacts inquiries for assigned regions, supporting and assisting other members of the Fan Relations Team as appropriate.
- Coaches contact center with processing as appropriate.
- Provides support to and coaching to business consultants regarding Fan Relations communications.
- Assists with password reset requests for fan contacts database
- Makes decisions on appropriate reimbursement (within empowered amount), on a case-by-case basis.
- Processes incoming and outgoing mail on a weekly basis
- Submits requests for gift card orders as needed, to support fan inquiries.
- Assists with social media escalations and processing.
Create or update procedure documentation and template responses
- Craft supporting materials for digital promotions, campaigns, and sweepstakes, including key information, processing direction, and template responses.
- Update existing template responses as needed, based on new learnings.
- Craft training materials for new platforms and resources used for responding to fan inquiries.
- Communicate new materials and updates to contact center team.
Process privacy requests
- Timely processing of incoming privacy requests to ensure compliance.
- Report any anomalies to Sr Fan Relations Social and Documentation Specialist.
Qualifications
Education and Qualifications
- High School Diploma or GED equivalent required.
- Minimum of one year experience in a customer service-related position; call center or Quick Service (QSR) industry preferred.
- Experience working in any capacity in the Quick Service Restaurant industry, a plus.
- Excellent written and verbal communication skills required
- Able to exercise tact, patience and professionalism at all times in responding to customers, regardless of issue or customer's demeanor.
- Interpersonal skills to interact, influence and persuade required.
- Intermediate computer skills (Microsoft Word and Excel)
- Intermediate social media skills (blogs, Facebook, Twitter, etc.)
- Strong ability to multi-task and prioritize multiple projects and requests simultaneously.
- Well organized with a high attention to detail and accuracy.
- Strong analytical skills.
- Excellent data entry skills.
- Ability to work quickly in a fast-paced environment with frequent interruptions.
- Ability to collaborate in a team environment.
- Ability to coordinate with other departments to complete projects on time.
- Basic accounting/math skills required.
The US national hourly range for this non-exempt position is $23.97-$27.57. The base hourly range displayed reflects the targeted hiring range for positions across all US locations. Inidual pay is determined by job-related skills, work location, and relevant education or experience
Additional Information
All your information will be kept confidential according to EEO guidelines.
Benefits
Our benefit package supports the well-being of our employees and their families. Our comprehensive benefit package includes, medical, dental, 401K match, paid time off (including volunteer time as well as parental leave) and so much more! To learn more about our great benefit offerings.
Work Environment
Most positions located out of our global headquarters in Bloomington, MN will work a hybrid work schedule where you will work 3 collaboration days a week. Additional in office time may be required to support team/project needs.
Inclusion & Belonging
We are committed to creating a culture of inclusion and belonging for all who touch DQ. We believe in and commit to fostering a community where employees bring their authentic selves to work, and where we recruit, engage, and retain employees, franchise owners, and suppliers based on qualifications and merit. We strive to maintain an environment where everyone feels welcome.
IDQ is an Equal Opportunity Employer, and we use E-Verify to confirm the identity and employment eligibility of all new team members. You must be authorized to work in the United States without the need for employer sponsorship.
Title: Philanthropy Coordinator- New England Baptist Hospital
Location: Boston United States
Employment: Full-time
Hours/Week: 40
Shift: Day
Category: Philanthropy
Pay Range: $50,000.00 USD - $70,000.00 USD
FLSA: Exempt
Req ID: JR90578
Job Description:
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
The Philanthropy Coordinator for Beth Israel Lahey Health (BILH) provides administrative support including calendar management, preparing presentations, and attending meetings. Serves as a central staff member in major gifts, supporting the major gift officers by managing small cultivation events, managing call lists and actions, managing all prospect activity in Raiser’s Edge, running metrics reporting, and coordinating with major gift officers on prospect activity. Also responsible for maintaining revenue Projections. (hybrid)
Job Description:
Primary Responsibilities:
1. Handles all scheduling and work with meeting space, food services, sometimes with large numbers of participants. Prepares meeting materials. Reserves meeting locations and equipment. Prepares meeting agenda and other materials. Prepares travel arrangements as needed. Records and distributes meeting notes. (essential)
2. Answers telephone, takes accurate messages or directs call to appropriate person. Handles written communication with internal and external parties, maintains files. Greets and directs patients/families, visitors and staff. Responds to requests in a timely manner and provides clear and accurate information within scope of knowledge and authority. (essential)
3. Coordinate with Philanthropy Central Services teams for data requests, prospect research, gift acknowledgment and stewardship activities. (essential)
4. Provides general administrative support to the Philanthropy Office when needed at the discretion of the hiring manager (essential)
5. May perform research as needed and regular screenings of prospect lists. (essential)
6. May represent the office and the hospital at events when needed (essential)
7. Assists with Philanthropy database requests through Mojo, including new record creation, prospect visits, contact reports, moves management, and proposal data. May be responsible for running weekly metric reports for Director of Philanthropy. (essential)
8. Coordinates invitation production, mailing, and response tracking, coordinates the flow of information regarding events, which may include small dinners, galas, golf tournaments, and other cultivation events within the Philanthropy Office, performs administrative and other responsibilities as needed, and travels as necessary to events. (essential)
Required Qualifications:
1. Bachelor's degree required.
2. 1-3 years related work experience required.
3. Ability to travel, occasional evening and weekend work, and to adjust to other needs of the department.
4. Inidual judgment and knowledge of fundraising strategy is essential.
5. Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.
Competencies:
1. Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.
2. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
3. Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager.
4. Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
5. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
6. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
7. Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
8. Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner.
Social/Environmental Requirements:
1. Work requires close attention to task for work to be accurately completed. Intermittent breaks during the work day do not compromise the work.
2. Work is varied every day and the employee needs to be adaptable to respond to these changes and use independent judgment and manage priorities.
3. No substantial exposure to adverse environmental conditions
4. Health Care Status: NHCW: No patient contact.- Health Care Worker Status may vary by department
Sensory Requirements:
Close work (paperwork, visual examination), Color vision/perception, Visual monotony, Visual clarity > 20 feet, Visual clarity feet, Conversation, Telephone.
Physical Requirements:
Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally
This job requires frequent sitting, Keyboard use. There may be occasional walking, standing.
Pay Range:
$50,000.00 USD – $70,000.00 USD
The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.
Equal Opportunity Employer/Veterans/Disabled
Title: Policy Operations Service Representative
Location: Nashville United States
Full time
job requisition id: JR-141061
Job Description:
• This position is responsible for reviewing applications for insurance and supporting documentation.
What You'll Do
As a PL Operations Technician, you will:
- Review applications for completeness and coverage to determine if they are within eligibility guidelines
- Review policies for renewal consideration
- Contact insurance agents by phone, email, and mail to request necessary information
- Suggest ways to streamline procedures and processes to improve production efficiency and quality of work
- Research inquiries from customers or agents, as well as generating letters corresponding policy documents as needed
What it Takes
- High school diploma or equivalent experience required
- Minimum 6 months of clerical, auto customer service, or underwriting experience preferred
- Very good written and verbal communication skills to handle service needs of producers and customers
- Requires basic PC and Windows familiarity
- Knowledge of Personal Lines operations and business systems beneficial
- Ability to prioritize work and maintain appropriate service standards
- Working knowledge of telecommunication systems and call center software
What You'll Receive
At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you'll receive.
- Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday you'll work in office.
- As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will provide equipment for your home office.
- Meal Subsidy available for associates who report to an office.
- 401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future.
- Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program.
- Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off.
- Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle.
- Well-being and Employee Assistance programs.
- Sentry Foundation gift matching program to encourage charitable giving.
About Sentry
We take great pride in making Forbes' list of America's Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction.
Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we're one of the largest and financially strongest mutual insurance companies in the United States. We're rated A+ by A.M. Best, the industry's leading rating authority.
Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.
Talent Acquisition Specialist
Equal Employment Opportunity
Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.

arlingtonaustinhybrid remote worktxva
Title: Business Development Representative
Location: Austin, Texas or Arlington, Virginia
Job Description:
Armis, the cyber exposure management & security company, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. In a rapidly evolving, perimeter-less world, Armis ensures that organizations continuously see, protect and manage all critical assets - from the ground to the cloud. Armis secures Fortune 100, 200 and 500 companies as well as national governments, state and local entities to help keep critical infrastructure, economies and society stay safe and secure 24/7.
Armis is a privately held company headquartered in California.
Business Development Representative
Location: This is a hybrid position located in Austin, Texas or Arlington, Virginia
The role:
As a Business Development Representative at Armis, you will play a critical role in developing a highly qualified funnel for our field sales team, in turn growing the overall revenues for the company. In a market where our buyers are incredibly educated, you will use your creativity and persistence to develop qualified leads for our sales team. Through targeted outreach and qualifying inbound marketing leads, you will help initiate product value to our future customers. In addition, you will work on various marketing and social media programs designed to build new opportunities.
If you embody the following attributes, then the Armis BDR role is the right role for you!
- Accountability to delivering results
- Natural curiosity and desire to learn
- Creative problem solver
- Team Player
What you will do…
- Strategize closely with Account Executives to engage key personas within targeted accounts, set qualified prospect meetings, and build targeted pipeline within respective territory
- Foster relationships through outbound engagement (emails, calls, social media, in-person events) with prospective customers utilizing a variety of marketing and sales tools (SFDC, Outreach) *Expect to make 50-100 calls per day
- Collaborate with your peers within the BDR org to share best practices and success stories
What we expect…
- Minimum 2+ years professional experience in sales/business development, or full cycle sales experience
- Salesforce experience
- Cold Calling experience
- Quarterly Travel required - Internal meetings, Regional/Global events
- Customer skills: communication, empathy, and integrity
- Meeting and exceeding your quota and goals!
- Prior knowledge of SaaS business landscape
- A bachelor's degree is ideal
We know there is a lot to consider when applying for a new job, and quite often job descriptions provide a lot of detail for candidates… but here at Armis, we strongly encourage you to try to avoid the confidence gap. We don’t expect you to meet each of the listed requirements perfectly to be considered for any of our roles.
Salary range guidance for this position is: $65,000 - $75,000 USD
The salary range listed does not include other forms of compensation or benefits (e.g. i.e. bonuses, commissions, stocks, health insurance benefits, etc.) offered to candidates. Visit our careers site for more information on benefits at Armis.
Armis is proud to be an equal opportunity employer. We never discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected (or not) status. In compliance with federal law, all persons hired will be required to submit satisfactory proof of identity and legal authorization.
The choices you make in your career journey matter. You want to do interesting work in an important field while also having time to live your life, which is why we place so much value in your life-work balance. Armis sets you up for success with comprehensive health benefits, discretionary time off, paid holidays including monthly me days, and a highly inclusive and erse workplace. Put your unique experiences and perspective to work in an environment where they will enable you to thrive, grow, and live your life with integrity.
Armis is proud to be an equal opportunity employer. We never discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected (or not) status. In compliance with federal law, all persons hired will be required to submit satisfactory proof of identity and legal authorization.
Title: Colonial Penn Licensed Life Insurance Phone Sales and Service Day or Evening Agent REMOTE
Location: Carmel, IN
Work Type: Remote
ReqID : JR169748
Job Type : Full time
Job Description:
Job Details
The stated pay range is based on a national-average location. Actual salary is determined by factors including relevant work experience, skills and location. This position is bonus eligible. Candidates and associates may be asked to travel to corporate offices for interviews, training and/or meetings. Work cannot be performed from outside of the United States.
Are you ready to make a difference while building a rewarding career? At Colonial Penn, we're seeking enthusiastic and driven sales professionals who are passionate about helping seniors aged 50-85 secure their future. Join our vibrant and erse team of Colonial Penn Licensed Life Insurance Phone Sales and Service Agents working remotely across the U.S.!
As an Colonial Penn Licensed Life Insurance Phone Sales and Service Evening Agent, you'll engage with new and existing customers, through inbound and outbound interactions, delivering a life insurance solutions.
Why Choose Colonial Penn?
- Exceptional Earnings Potential: Earn competitive salaries-average $64K annually, top performers reaching $95K (highest exceeding $100K+), and a first-year average of $52K. PLUS, the top five performers receive a monthly bonus of up to $2,000!
Uncapped Bonuses: Push your limits and earn more!
Comprehensive Benefits: Enjoy medical, dental, and vision benefits starting the 1st of the month after your start date.
Work From Home: Remote position from your U.S.-based home!
Lead-Driven Success: Access daily leads-2025 YTD averages include 212 outbound calls, 734 web inquiries, and 309 upgrades.
Paid Training: Three weeks of virtual training to set you up for success, followed by sales opportunities.
Cross-Training Opportunities: Expand your skillset with special incentives and multiple business queues.
Generous Time Off: 20 Paid Days Off, 2 Flexible Holidays, and 10 Paid Holidays.
Retirement Savings: 401K with company match!
Life Insurance: Paid life insurance coverage.
Equipment Provided: We'll ensure you're fully equipped for success.
Evening shift with differential pay!
Monday-Friday
Eastern 1 PM to10 PM
Central 12 PM to 9 PM
Mountain 11 AM to 8 PM
Pacific 10 AM to 7 PM
Bilingual Bonus: English/Spanish bilingual associates receive additional base
compensation.
Think You've Got What It Takes?
We're looking for:
- Licensed Life and Health Insurance Professionals (active license in your resident state).
- Customer-focused iniduals who thrive in a sales-driven environment.
- Strong communicators with excellent verbal and written skills.
- Minimum education requirement: High school diploma or equivalent.
What Are the Next Steps?
- Screening: Connect one-on-one with a Colonial Penn Talent Acquisition Partner.
- Final Interview: Participate in a video interview with Colonial Penn Supervisor(s).
- Offer: Receive an offer within 24-48 hours after your final interview, if selected.
- Background Check: Complete required screening.
At Colonial Penn, we don't just offer a job, we offer an opportunity to grow, succeed, and make a lasting impact. Apply now and become part of a fast-paced, rewarding environment where your potential knows no limit.
Compensation
We are an equal opportunity employer and value ersity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that iniduals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Title: Customer Service Support Representative, Spanish Speaking (DentaQuest)
Locations:
Kansas City, MO Office
DQ Milwaukee Bayshore ( Milwaukee, WI)
hybrid
time type
Full time
job requisition id
JR00118734
Job Description:
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.
Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.
DentaQuest manages dental and vision benefits for more than 33 million Americans. Our outcomes-based, cost-effective solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and iniduals. With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all.
Job Description:
Location: Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. Our team members and leaders are expected to foster connection and teamwork by being present in the office at least 2 days per week.
The opportunity:
The Customer Service Support Representative I position interacts with customers to provide and process information in response to general inquiries, concerns, and requests about products and services. The CSSR must project a professional company image and provide superior customer service by corresponding with customers via any of customer contact channels.
LOOKING FOR SPANISH SPEAKING CANDIDATES
How you will contribute:
- Responds to customer inquiries in a courteous and professional manner.
- Responds to customer inquiries in a courteous and professional manner.
- Researches assistance requested and consistently provides accurate information to resolve internal and external member and provider inquiries via verbal and written communications through all channels including phone, email, web portal, and chat interactions.
- Thoroughly and completely document all customer interactions.
- Educates customers and dental professionals on eligibility, benefits, claims payment, and authorizations.
- Provides direction on the usage and benefits of self-service tools.
- Assist members on gaining access to care by locating a network dentist or assignment to a primary care dentist.
- Appropriately routes inquiries to the necessary departments or iniduals when resolution of the inquiry is beyond the span of control of this role.
- Meets or exceeds inidual, department, and client specific goals.
- Understands and adheres to all of DentaQuest's administrative and contractual policies and procedures.
- Contributes to the success of the organization by suggesting ways to improve the service delivery processes.
- Other duties as assigned.
What you will bring with you:
- High School Diploma or Equivalent.
- 2 years of experience in a high-volume customer service environment.
- Dental terminology knowledge and group health insurance experience a plus.
- Proven professional verbal and written communication skills.
- Ability to efficiently operate a computer and knowledge of Microsoft Office applications.
- Strong organizational skills and attention to detail.
- Ability to work independently and with a team.
- Ability to learn quickly and adapt to a fast-paced production environment.
- Cooperative, professional and effective interaction skills with co-workers, company staff and visitors.
- Critical thinking and problem-solving skills.
- Ability to tolerate repetitive work without compromising accuracy and service levels.
- Required to attend additional training as requested/deemed necessary.
Salary: $35,400 - 47,800
At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your inidual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.
Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you!
We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified iniduals from all backgrounds.
Life is brighter when you work at Sun Life
At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities.
Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Category:
Customer Service / Operations

100% remote workus national
Title: Customer Experience Specialist I
Location: Remote, United States
Role Type
remote
Category
Customer Experience
Job ID
2026-4054
Job Locations
US-VA-Manassas
Job Description:
Overview
Ready to shape the future of science and global health? ATCC, a leading nonprofit biological resources and standards organization, is seeking a Customer Experience Specialist I to work a late shift of 10:30 AM to 7 PM EST and working remotely. In this role, you will be the primary point of contact for our domestic customers, providing exceptional support through phone calls, emails, and online chat. This position involves handling a variety of tasks, including distribution, order, permit, and website support, as well as addressing general inquiries and basic product questions. Your contribution is crucial in ensuring a seamless and positive experience for our customers.
We are seeking a customer-focused specialist with proven service experience, strong communication and problem-solving skills, proficiency in CRM tools, and a track record of delivering quality support across multiple channels in fast-paced environments. Join ATCC and be part of a team that supports the global scientific community with trusted, authenticated biological materials.
This is a remote role that may require a site visit to Manassas, VA one day per quarter. Prior customer experience required, ideally taking calls in a fast-paced environment with good attention to detail. Background in life sciences or biology is a plus but not required for this exciting career opportunity in biotech.
#LI-Remote
Responsibilities
- Customer Support and Interaction: Respond to inbound customer inquiries via phone, email, and website contact forms or chat. Process orders across various channels, such as phone, email, website, robotic process automation (RPA), or eProcurement. Maintain a high level of professionalism and empathy in all customer interactions, striving to exceed customer expectations and promote satisfaction.
- Order and Distribution Management: Provide domestic distribution support, processing orders and addressing inquiries related to permit requirements, shipping, order tracking, accounts, cancellations, and credits/debits. Elevate more complex orders and inquiries to the Customer Experience Specialist III as needed. Record customer inquiries and issues in a system to leverage for further data reviews and potential product and/or process improvements with cross-functional teams.
- Product and Resource Utilization: Provide support for basic product inquiries, utilizing readily available resources such as website information, product documentation, and training materials. Utilize scripts, procedures, training materials, and other resources to recommend solutions. Escalate to the Customer Experience Specialist III when the training materials or guides do not adequately support customer inquiries or require updates.
Qualifications
- High school diploma and 2-5 years' experience or equivalent experience in a customer service or a related field.
- Clear, professional communication skills across phone, email, and chat.
- Track record of effective problem-solving with strong attention to detail.
- Proven ability to use CRM, ERP, and phone systems to manage customer interactions.
- Demonstrated success handling multiple priorities in fast‑paced environments.
- Ability to apply product documentation, scripts, and procedures to resolve customer issues.
- Consistent professionalism and empathy in customer interactions.
- Strong organization and collaboration skills.
- Commitment to continuous learning in product knowledge and service excellence.
- Steady adherence to quality and productivity standards.
- Proactive in staying current on products, services, policies, and terms.
- Judgment to escalate complex issues appropriately.
Benefits
The expected salary range for this position is $43,000 to $50,000 annually. Actual compensation will be determined based on experience and qualifications as well as internal equity and alignment with market data. In addition to base salary, this role may be eligible for additional incentive compensation including regular merit increases and the corporate bonus program.
We Invest in You
Health & Wellness:
Comprehensive medical coverage and company paid Life Insurance, Disability Insurance, AD&D, & paid parental leave
Work life balance with Paid Holidays and PTO
Fitness and cell phone subsidies, and additional benefits such as Aflac, legal services, and pet insurance
Employee Assistance Program offering around-the-clock counseling
Financial security:
401(a) (6% employer contribution) and 403(b) (2% match) retirement plans
Exceptional career advancement opportunities, recognition, and rewards
Corporate bonus program
Mission Focused:
Non-profit organization supporting critical life science research
We give scientists the tools they need to make discoveries that improve and save lives
Contribute to community involvement and social responsibility
Join ATCC, where we fuel your success, well-being, and development. We're a mission-focused non-profit Equal Opportunity Employer, celebrating a century of supporting global public health. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Shape the future of science with us.
Title: Customer Care Specialist
**Location:**Rochester, NY United States
Work Type: Hybrid, Full Time
Job ID: CUSTO002929
Job Description:
Hours:
40 hours/week
The contact center is open Monday - Saturday. Weekdays 7:00 a.m. - 7:00 p.m. and Saturdays 8:30 a.m. - 2:00 p.m.
Schedule:
This position offers a set schedule, Monday - Saturday with a day off during the week, and every Sunday off. It is a hybrid role that is remote eligible for up to 50% of the time if all performance expectations are consistently being met. Must be flexible to meet current and future business needs.
Comprehensive Benefits:
ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others.
Pay and Incentive Plan:
$22.02/hr with opportunity to advance to a level II
In addition to competitive pay and benefits, we offer an annual performance-based incentive that rewards eligible employees for their contributions to our success. Join us to be part of a team that values you and invests in your growth!
Purpose of Position:
This position is accountable for helping customers via a phone channel, assisting with account reviews, transaction processing, and customer profile maintenance. Telebanker I employees identify and recommend products and services to help customers address financial needs in a referral capacity. This position also promotes and provides support of ESL's digital channel features, including general site navigation, money movement guidance, and digital banking password resets.
Accountabilities:
Employee Experience: Telebanker I employees are focused on foundational skill development, and sharing feedback to surface actionable improvement opportunities for an enhanced customer and employee experience.
- Active participation in Voluncare
- Model ESL's core values
- Engages in continuous self-development
- Openly accepts feedback to improve performance, and offers feedback for an improved experience
- Is engaged in coaching activities
- Consistent reliability and dependability in fulfilling job responsibilities
Customer Experience: Telebanker I employees are focused on the consistent use of approved behaviors to insure that customer experience align with standards.
- Recommend and refer products and services to help customers increase their convenience and achieve their financial goals
- Accuracy in transaction processing
- Adhere to Contact Center Call Center Standards for call handling
- Adhere to work schedule
- Accurately process customer transactions and provide appropriate recommendations to customers who may need guidance in identifying the best solution to meet needs.
- Support the Voice of Customer process by documenting customer feedback in the VOC database
Operational Excellence: Telebanker I employees understand the need for referencing system tools, support lines, leadership, and procedures to insure accuracy in the information they provide to customers, and the transactions and maintenance activities they process.
- Accuracy in transaction processing
- Effective use of system tools to problem solve
- Transitioning call to Telebanker II when call complexity exceeds scope of role
Financial Impact: Telebanker I employees learn about products and services, and use their product knowledge to recommend products and services that benefit the customer.
- Accuracy in transaction processing
- Act as the first line of defense against fraud and scams which place customer account security at risk.
- Strict adherence to verification processes for authenticating customer identities, verifying transactions, and confirming sensitive information to prevent fraudulent activities
- Deliver information to customers on identifying and preventing fraud.
- Sensitivity to unusual behavior, inconsistencies in information provided, or requests for sensitive information
- Escalate issues to higher authorities when necessary
Qualifications
- High School diploma or High School equivalency diploma required
- Min 1yr customer service and/or sales experience in a retail/sales environment
- Comfortable working with a variety of computer applications
- Effective verbal communication skills
- Ability to identify opportunities to deepen customer relationships
- Ability to maintain poise and professionalism under pressure
- Prior banking experience preferred
- Demonstrate alignment with ESL's Core Values, mission, vision, and Purpose to help our community thrive and prosper
We're committed to ersity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010.
#LI-KM1 #LI-Hybrid

atlantagahybrid remote work
Title: Executive Assistant
Location: Atlanta United States
Job Description:
Description
About Alvarez & Marsal
Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are why our people love working at A&M.
The Team
Alvarez & Marsal is seeking a dynamic, enthusiastic Executive Assistant (EA) to join the Corporate Performance Improvement (CPI) team. This position will be based in Atlanta and requires a hybrid schedule of 4 days in-office and 1 day remote per week. Standard working hours are 8:30am - 5:30pm.
This role is ideal for someone early in their career who wants to learn how senior executives and a professional services firm actually operate day to day and at a strategic level. The right candidate is highly organized, curious about how a business runs, comfortable with responsibility, and eager to learn from senior leaders early in their career.
Our EAs are made up of a team of professionals who support our top executives and teams across the globe. These critical team members are viewed as strategic partners who enable our teams to deliver gold-standard work to our clients. In addition to providing administrative leadership for the local office and CPI practice, the EA will also be responsible for planning, coordinating, and executing special projects and events. The candidate should be motivated, resourceful, organized, poised, and able to operate independently with strong attention to detail.
How you will contribute
Practice Support
- Provide daily administrative support to CPI Managing Directors including but not limited to: processing time and expense reports, drafting and editing correspondence, scheduling appointments, maintaining calendars, travel arrangements, etc.
- Coordinate internal and external meetings including but not limited to team meetings, full staff meetings, all hands meetings, off-site meetings, one-on-one meetings, etc. (in person or virtual room set up, meal, gift ordering, etc.)
- Effectively interface with employees from other business units within A&M and senior executives both inside and outside the company.
- Assist with onboarding process for new hires and offboarding process for exiting employees.
- Perform excel analysis as required; e.g., event contract comparisons.
- Work cross-functionally with corporate support teams to include IT, marketing, AR, AP, legal, and building maintenance to ensure smooth business operations for the CPI unit.
- Additional duties as assigned.
Local Office Support
- Serve as point of contact for day to day office needs, including conference room reservations, meal ordering, office maintenance requests, mail, supply ordering, etc. with the local EA team.
- Maintain CPI common areas and conference rooms to ensure a professional work environment.
- Additional duties as assigned.
Qualifications
- Bachelor's Degree required, 0-5 years' work experience
- Outstanding customer service / interpersonal skills; ability to support multiple executives / varied working styles.
- Excellent oral and written communication skills; ability to communicate clearly and effectively with senior leaders and external partners.
- Excellent computer and calendaring skills to include a working knowledge of Microsoft Office Suite
- Attention to detail, organization and process; consistently produce error-free work; organized and detail orientated with excellent follow-through
- Strong problem-solver.
- Self-motivated, tactful, and a great team player.
- Professional image and demeanor.
Your journey at A&M
We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career.
We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals.
Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings' fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined periodically as well as a 401(k) retirement savings plan. Provided the eligibility requirements are met, employees will also receive an annual discretionary contribution to their 401(k) retirement savings plan from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click here for more information regarding A&M's benefits programs.
The salary range is $60,000 - $70,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including inidual and firm performance. Please ask your recruiter for details.
Inclusive Diversity
A&M's entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are the main reasons our people love working at A&M. Inclusive Diversity means we embrace ersity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.
Equal Opportunity Employer
It is Alvarez & Marsal's practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here.
Unsolicited Resumes from Third-Party Recruiters
Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
Title: Customer Service Representative I
Location: Marshfield United States
Job Description:
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Job Title:
Customer Service Representative I - SHP (Remote within SHP Service Area)
Cost Center:
101651076 Customer Service
Scheduled Weekly Hours:
40
Employee Type:
Regular
Work Shift:
Mon-Fri; day shifts (United States of America)
Job Description:
JOB SUMMARY
The Customer Service Representative I - Security Health Plan (SHP) primary responsibility is to ensure positive customer interactions with one major product line (Medicare Advantage or Commercial/Marketplace) of Security Health Plan's members. The inidual will interact with members, applicants, providers, and agents via telephone. The Customer Service Representative I - SHP will identify the customer's concern and appropriately research and resolve the inquiry in a timely manner. This is a basic learning phase and will be continually trained and coached to enhance customer service skills. The Customer Service Representative I - SHP will escalate complex issues to a Benefit Specialist.
JOB QUALIFICATIONS
EDUCATION
For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation.
Minimum Required: None
Preferred/Optional: Associate or Bachelor's Degree in business administration.
EXPERIENCE
Minimum Required: Two years' experience with customer service. Demonstrated proficiency with handling high-pressure situations and with verbal and written communication.
Preferred/Optional: Experience working in a health insurance call center.
CERTIFICATIONS/LICENSES
The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position.
Minimum Required: None
Preferred/Optional: State of Wisconsin Insurance Agent's license.
This position will be for our Provider Call center with hours 8-4:30 M-F
Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first.
Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program.
Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

100% remote workflorlando
Title: Clinical Specialist, CRDN - Orlando, FL
Location: Orlando United States
Job Description:
We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.
Bring your clinical talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career in clinical and sales support as we engineer the extraordinary and change lives.
POSITION DESCRIPTION:
Provide technical, educational and sales support to assist the district in meeting assigned Coronary Renal Denervation (CRDN) sales and customer service objectives with a heavy emphasis on supporting CathWorks FFRangio. CRDN seeks collaborative candidates who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients. We look for candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes and systems by being accountable, having a voice, and taking action. This position will be the customer's first line contact for the CRDN daily operations at assigned accounts.
** This position is a field-based and regional role. Must be able to travel up to 70% of the time within regions**
To find all CRDN Clinical Specialist roles available please use #CRDNCS in the key word search at Medtronic Careers.
POSTION RESPONSIBILITIES:
Sales Support for CRDN business units and will assist with the implementation of the sales strategy of the remaining CRDN business units.
Support the regional CRDN sales strategy as set forth by the National Sales Director; working with sales representatives and managers of all business units to achieve business plans.
The Clinical Specialist Manager (CSM) and National Sales Director may include primary responsibility for sales if no other sales representative is assigned to the business unit.
Technical Support:
Represents Medtronic during procedures and implants of products to provide troubleshooting and other technical assistance.
Receives technical inquiries by telephone. Research solutions to questions or problems (e.g. product selection issues, technical questions about Medtronic CRDN products when appropriate, etc.)
Educational Support:
Educates and trains physicians, hospital personnel and office staff on technical matters relating to our products and pacing through conducting and/or coordinating:
1. One-on-one training sessions
2. In-service education programs
3. Seminars and/or outside symposiums
Assist DM, CSM and in-house training department in educating/training new Clinical Specialists and sales representatives.
Provide training and resources for hospital staff to enable them to conduct training for their personnel (“train the trainer”).
Sales Support:
During/following cases:
Complete necessary documentation and phone calls (customer service).
Update sales representatives concerning cases. Immediately notifies representatives regarding issues or problems requiring follow-up.
Serves as effective Medtronic representative to physicians and support staff regarding Medtronic products, service, and support.
Maintain current knowledge regarding CRDN, Medtronic programs, products and services and competitive products.
Maintains open, effective communication with all district personnel, customers, and other Medtronic employees
Performs other related duties as assigned
BASIC QUALIFICATIONS:
IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME
High School Diploma and a minimum 6 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science, or computing - OR-
Associate degree and a minimum 4 years of work experience in the healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science, or computing - OR-
Bachelor’s Degree plus 2 years of experience.
DESIRED/PREFERRED QUALIFICATIONS (optional):
Relevant industry, healthcare, industry, marketing, or medical education experience considered where there is specific focus on awareness and education or medical project management.
Expertise with Microsoft Outlook, Excel, Word and PowerPoint and system tracking.
Strong project management skills and experience coordinating and executing marketing programs.
Excellent interpersonal, written, and verbal communication skills.
Excellent work ethic
Thorough working knowledge of medical terminology, medical procedures, and the medical device industry.
Excellent customer service skills and problem resolution skills.
Ability to effectively build and maintain positive relationships with peers and colleagues across organizational levels.
PHYSICAL JOB REQUIREMENTS:
Continuous verbal and written communication.
Frequent 2-handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level
Sitting, standing and/or walking for up to eight plus hours per day
Environmental exposures include eye protection, infectious disease and radiation
Ability to wear 7-9 lbs of lead for extended periods of time while in the O.R.
Frequently required to use hands to finger, handle or feel objects, tools or controls
Ability to effectively use a mobile phone, PC, keyboard and mouse
Frequent bending/stooping, squatting and balance
Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer
Ability to travel extensively with ease
Must be able to drive approximately 80% of the time within assigned territory
Environmental exposure to infectious disease and radiation
Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.Salary ranges for U.S (excl. PR) locations (USD):$75,000 - $90,000
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others)
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, erse perspectives, and guts to engineer the extraordinary.It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
charlottehybrid remote worknc
Senior Instructional Designer
Location: Charlotte, NC, United States
Employee Type:
ContractJob Type:
Pay Range:
$40 - $45 per hourJob Description:
Job#: 3020105
Job Description:
Title / Position: Senior Instructional Designer
Location: Charlotte, NC
- Hybrid allowance: 4x/week onsite, 1/week remote
Contract Duration: 12+ months
Top Requirements:
- 3-5 years
- Articulate 360 (Storyline > Rise)
- Adobe Creative Cloud
- AI experience
- To help brainstorm learning outlines, image generation, audio generation
- Embracing the technology
Plusses
- Xyleme
- Rapid Video Generation (Veyond, Paltunes)
Day to Day Responsibilities/project specifics:
We're seeking a dynamic Learning Experience Designer to transform our new hire training programs for sales and retention call centers. You'll take our existing content-eLearnings, videos, agendas, and simulations-and reimagine it into immersive, hands-on experiences that resonate with modern learners. Additionally, Xyleme is utilized for participant guides and facilitator guides as the new hire training program is a week long and includes both elearnings and live workshops. This role blends instructional design, behavioral insight, and a deep appreciation for the art of sales communication. The team is seeking someone with advanced Storyline experience to increase engagement. Main responsibilities will be actual development of the interactive e-learnings and less idea generation. The team has deadlines to hit, so this role will be fast paced and results-oriented.
- Audit and enhance existing training materials to increase interactivity and learner engagement
- Design quick, realistic simulations that reflect the nuances of customer conversations in sales and retention environments
- Collaborate with SMEs to craft conversation flows that mirror real-world scenarios and customer dynamics
- Infuse technology into learning experiences-think gamification, branching scenarios, and adaptive learning tools
- Shift our training approach from lecture-heavy to experiential, learner-driven formats
- Ensure content reflects the emotional intelligence and conversational finesse required in sales
- Continuously evaluate learner feedback and performance data to iterate and improve training assets
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach.

100% remote workus national
Title: Sr Mobile Engineer - Android
Location: United States Remote
Job Description:
Our Mission
Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable.
Overview
How you can make a difference
We’re looking for a passionate Senior Software Engineer (Mobile Engineer - Android) to join our team. This position is responsible for building and implementing creative and effective software solutions for our customers. Senior Software Engineers research, analyze, design, build, test, install, maintain, and improve critical applications and functionality for our core platforms. Senior Software Engineers also mentor their peers and lean on their experience to lead their scrum teams to success.
What you’ll be doing
- Design, develop and deliver high-quality optimally functioning software solutions.
- Analyze and select appropriate technology that meets user needs while being scalable, efficient, and secure, while following company and industry best practices.
- Write and implement efficient, clean code that meets stated requirements while adhering to company, compliance, and security standards.
- Drive quality with a shift-left testing approach, including implementing automated unit testing, testing other developer’s code and partner to support various testing solutions for unit, functional, load and integration testing early and throughout the software development lifecycle.
- Troubleshoot, debug, maintain and upgrade existing software, including suggesting improvements that lead to better solutions.
- Deliver solutions in an agile collaborative workplace with others including Product Owners, analysts, designers, testers, agile coaches, leadership and architects.
- Maintain and grow technical skills, knowledge and currency via online, printed or in person trainings and seminars. Collaborate with peers via formal and informal channels such as Guilds
What you will need to be successful
- Bachelor’s degree in CS/Engineering or equivalent experience.
- 8+ years hands on experience developing Android mobile applications.
- Experience in building, testing and debugging Android mobile apps (iOS is a plus)
- Experience with Kotlin to develop high-quality professional apps (Java, Swift or Objective-C experience is a plus)
- Strong desire to be innovative in the design of members’ mobile experience
- Ability to lead technical discussions, make design decisions and mentor less experienced team members in good development practices
- Desire to work in a collaborative agile environment solving problems as part of a team.
- Commitment to design and deliver code that is readable, maintainable, testable, scalable, reusable, efficient, and innovative.
- Customer service focus.
- Strong understanding of and experience with unit testing.
- Understanding of SOLID object-oriented software principles and experience implementing them.
#LI-Remote
This is a remote position.
Salary Range
$115000.00 To $149500.00 / year
Benefits & Perks
The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives and restricted stock units as part of the total compensation package, in addition to a full range of benefits including:
Medical, dental, and vision
HSA contribution and match
Dependent care FSA match
Uncapped paid time off
Paid parental leave
401(k) match
Personal and healthcare financial literacy programs
Ongoing education & tuition assistance
Gym and fitness reimbursement
Wellness program incentives
Why work with HealthEquity
HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more.
You belong at HealthEquity!
HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified inidual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page.
HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot’s AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot.
At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together.
As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your iniduality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity.
HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy.

100% remote workky
Title: Pharmacist Centralized Services Work From Home (Must Reside in KY)
Location: Lexington United States
Job Description:
Job Summary:
Responsible for the implementation of healthcare strategies and driving patient health outcomes. Executes patient intervention pharmacy programs and ensures compliance of clinical pharmacy services. Responsible for executing against identified partner-established pharmacy programs. Drives Pharmacy financial performance by executing on pharmacy programs to maximize reimbursements while improving patient health outcomes. Responsible for prescription processing from a remote setting. Fosters strong relationships with medical communities in assigned area and acts as a representative and liaison of the company. Serves as a subject matter expert and resource to other pharmacists and field leaders. Maintains current knowledge of Pharmacy industry and maintains required licensure.
Job Responsibilities
- Implements direct patient care programs, including but not limited to Medication Therapy Management programs, Immunization Services, and Payer and Pharma Adherence & Clinical Programs. Drives the execution of multiple business plans and projects to ensure business needs are being met.
- Drives compliance and continuous quality improvement in the delivery of clinical pharmacy patient care and services by studying, evaluating, and re-designing processes; monitoring and analyzing results; and implementing changes. Helps ensure area Pharmacies adhere to regulatory compliance, standard operating procedures and FDA regulations.
- Drives regional pharmacy financial performance by aligning business strategies with company financial goals. Implements and executes patient intervention pharmacy programs to maximize financial performance.
- Supports efforts on enhancing patient experience by increasing focus on healthcare services (e.g. patient consultation, medication management, drug therapy reviews, and retail, clinical, or wellness services such as immunizations, disease state management and Specialty programs).
- Provides expertise, resources, education and support to pharmacists and field leadership. Supports staff training experiences and development opportunities. Promotes teamwork and motivates Pharmacy staff by fostering a shared vision and supporting company policies, procedures, mission, values, and standards of ethics and integrity.
- Conducts data and clinical reviews and taking necessary actions to ensure accuracy and appropriateness of medications.
- Reviews drug histories and patient profiles to ensure proper and safe drug therapy. Provides inidualized patient/provider consultation.
- Through use of superior communication skills, wins the trust of patients by listening to their issues and providing a sounding board for the pharmacy concerns.
- Provides feedback as to the effectiveness of the Customer Retention Program including comments from patients as the value of inidual consultations.
- Responsible for all questions, dialogues, and issues which relate directly to patient therapy.
- Provides clinical consultation and knowledge to patients, doctors, and insurance plans as needed.
- Performs other work consistent with the job responsibilities in this document as assigned by management.
- Follows guidelines and procedures for all job responsibilities in order to meet goals. Adheres to company policies and procedures including all HIPAA guidelines/regulations.
- Ensures compliance with federal, state, and local pharmacy laws
About Walgreens
Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Basic Qualifications
- BS in Pharmacy or PharmD and at least one (1) year of experience in a retail pharmacy environment.
- Current Pharmacist license as granted by the appropriate state licensing authority.
- Experience motivating team members to research and resolve issues.
- Experience working with confidential information.
- Willing to work non-standard hours, which may include evenings, holidays and/or weekends.
- Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
- Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary.
- Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
- Willing to travel up to 10% of the time for business purposes (within state and out of state).
Preferred Qualifications
- Willingness to obtain other state pharmacy licenses if needed.
- Knowledge of insurance plans.
- Knowledge of computer operating systems including Intercom, Promise, and Plus.
- Basic level skill in Microsoft Excel (for example: opening a workbook, inserting a row, selecting font style and size, formatting cells as currency, using copy, paste and save functions, aligning text, selecting cells, renaming a worksheet, inserting a column, selecting a chart style, inserting a worksheet, setting margins, selecting page orientation, using spell check and/or printing worksheets).
- Basic skill level in Microsoft PowerPoint (for example: inserting, rearranging, hiding and deleting slides, navigating between slides, increasing list level, adding, centering and editing text, changing views, inserting a table or a note, moving objects, printing outline view and/or running a slide show).
- Basic level skill in Microsoft Word (for example: opening a document, cutting, pasting and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions).
We will consider employment of qualified applicants with arrest and conviction records.
Salary Range: $113360 - $131040 / Salaried
Title: (Remote) Customer Success Analyst
Location: Canada and the USA.
Job Description:
orthStar is seeking a Customer Success Analyst to join our growing support team. As a successful candidate you will oversee customer tickets and ensure that customers receive timely responses and updates. You will investigate, manage, track and close client support issues. You will be responsible for contributing to a knowledge base and responding to customers through CHAT. You must have the ability to assess priorities and respond to issues accordingly seeing them through to resolution.
In this role, you will report to Manager, Customer Success and you will be supported by a great team in providing exceptional, proactive customer service.
This remote role welcomes candidates anywhere in Canada and the USA. Up to 10% travel may be required. A valid passport will be required to travel across Canada, USA, and the Caribbean.
Salary: 65K-85K CAD based on experience.What your impact will be:
- Deliver first line Customer support Operate as primary support liaison between NorthStar and our clients. Effectively respond to and resolve inquiries of both a product and technical nature received by telephone, electronically submitted tickets or through CHAT.
- Assess various situations, reviewing software configuration, set-up and software code while identifying the correct resolution or escalation according to NorthStar Support guidelines.
- Report detailed information within the client tracking system and document processes, routines, and programs by following the defined guidelines and team goals & objectives.
- Regularly review the database of submitted items and proactively follow up with internal and external clients to ensure that their inquiries and/or issues have been satisfactorily resolved.
- Work closely with other team members as part of a cohesive group exchanging knowledge through peer-to-peer interaction training sessions.
- Maximize and maintain current knowledge and awareness of applications and related technologies.
- Develop, monitor, document and maintain best practices.
What we are looking for:
- Preference would be given to any candidates with utility experience.
- Proven work experience in Software Support role.
- Strong interpersonal and communication skills.
- Excellent analytical, research and problem-solving skills with a strong ability to prioritize work effectively.
- Exceptional attention to detail and the ability to grasp concepts quickly.
What we can offer:
- 3 weeks' vacation and 5 personal days
- Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
- Employee stock ownership and RRSP/401k matching programs
- Lifestyle rewards
- Remote work and more!
About Harris:
Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. (“CSI”, symbol CSU on the TSX), Harris has become the cornerstone for CSI’s investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment – both in the people and products that we offer and making investments in acquiring new businesses.
About Northstar:
NorthStar Utilities Solutions is a unique company that has served the utility community in North America and the Caribbean for 50 years. Our team members have enabled us to have continuous growth and innovation. We pride ourselves on delivering impressive customer service and standing apart as an industry leader. We are looking for people who are avid problem solvers, crave challenges, embrace technology and grasp complex ideas.

bostonhybrid remote workma
Title: Senior Receptionist
Location: Boston United States
Full time
job requisition id MFS-231590
Job Description:
At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest inidual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters - to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures.
THE ROLE
The Senior Receptionist at MFS Investment Management serves as the welcoming face and first point of contact for clients, guests, and employees, delivering a seamless and professional experience that reflects our commitment to excellence. The role requires strong interpersonal skills, organizational expertise, and the ability to handle confidential information with discretion.
WHAT YOU WILL DO
Reception Management and Guest Relations:
Greet clients, guests, and employees with professionalism and warmth, ensuring a positive first impression.
Swiftly and efficiently resolve unforeseen issues related to guest visits such as schedule conflicts, unexpected absences, overbooked rooms, miscommunication about visitor arrival times, etc. Independently resolve issues such that executive guests are unaware of difficulties and maintain a positive impression of the smoothness and professionalism of MFS operations.
Responsible for scheduling meeting rooms, coordinating events and luncheons. Maintains active awareness of all meetings taking place and resolves any scheduling issues that arise.
Ensure the reception area and conference rooms are always presentation-ready, creating a welcoming and professional environment.
Act as a liaison between clients, guests, and internal teams, always ensuring excellent communication and service.
Enters guest and visitor information into building security system to ensure smooth access. Ensure that guests are directed to proper floors and resolve logistical questions.
Executive Assistant Support:
Provide day-to-day administrative support to the executive assistant team, including retrieving meals for executives, placing and receiving catering orders for meetings and events, setting up and cleanup of internal meals, and making deliveries to internal employees.
Sort and distributes incoming mail, handles overnight shipping requirements, accepts all deliveries and arranges for courier services.
Assists, as needed, on special projects and assumes additional responsibilities as requested.
Manages parking garage validations, reconciles invoices and resolves discrepancies.
Process invoices, expense reports in Concur, and other financial records related to office operations.
Office Coordination:
Coordinate with building management and vendors to address maintenance and operational needs.
Monitor and restock office, kitchen, and reception supplies
WHAT WE ARE LOOKING FOR
- Minimum 1-2 years of experience in a receptionist, administrative, or customer-facing role, preferably within the financial services industry.
- Experience in supporting C-suite executives or working in a corporate environment is a plus.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), familiarity with office management software, and relevant business knowledge.
- Excellent verbal and written communication skills with a professional demeanor.
- Exceptional organizational skills and attention to detail.
- Is highly responsible, resourceful, savvy and thrives in a collaborative and highly dynamic environment.
- Flexible, and maintains a positive energetic attitude and excellent work ethic.
- Ability to use high levels of diplomacy, tact and courtesy to provide superb customer service to visitors. Interacts with clients, executive leadership and high-profile guests.
- Ability to multitask, prioritize, and manage time effectively.
- High level of discretion in handling sensitive and confidential information.
- Customer Service Orientation - Demonstrated commitment to delivering exceptional service and ensuring positive experiences for clients, guests, and colleagues preferred.
- Interpersonal Skills - Demonstrated ability to build positive relationships and communicate effectively with erse iniduals at all organizational levels preferred.
- Professionalism - Consistently exhibits a polished, respectful demeanor and maintains high standards of conduct in all interactions preferred.
- Problem-Solving - Proven track record of identifying issues and implementing effective solutions in fast-paced dynamic environments preferred.
- Adaptability - Thrives in changing circumstances, quickly adjusts to new priorities, and remains effective under pressure preferred.
- Confidentiality - Maintains strict discretion and safeguards sensitive information in accordance with company policies and best practices preferred.
#LI-HD1
Base Salary Range: $54,000.00 - $78,000.00
This position is eligible for competitive incentive bonus.
At MFS, we believe in fair and transparent compensation. For that reason, we're including the salary range for this position. This range reflects our good-faith expectation for what we'll pay depending on the candidate's experience, training and education. In addition to the salary, we also offer significant and competitive incentive compensation based on both inidual and company performance. Other components of our Total Rewards Package include:
MFS contributes an amount equal to 15% of your base salary to your retirement account that is separate from the company -sponsored 401(k)
Education Assistance: MFS contributes $100 monthly up to $10,000 lifetime maximum directly to loan provider
Education Assistance: Tuition reimbursement up to $8,000 annually
Education Assistance: Access to discounted tutors and college coaches
Generous time off and fully paid leaves including 20-weeks for maternity, 12-weeks for parental and caregiver leaves
Choice of medical and dental plans and an and an employer contribution into the Health Savings Account
Tax deferred commuter benefits & flexible spending accounts (medical & dependent care)
Wellness Programs: Robust wellness webinars, employee assistance program with a focus on mental health, subsidized fitness benefit via Wellhub (formerly Gympass), where you can workout at gyms, studios and boutique fitness locations near you, join virtual personal training sessions and access a wide variety of well-being apps
Our compensation philosophy is to pay competitively for talent while ensuring equity across employees performing comparable work. We are committed to transparency - if you have questions about how we arrived at this range or what additional benefits and bonus opportunities come with the role, we'll be happy to discuss them
At MFS, we are dedicated to building a erse, inclusive and authentic workplace. If you are excited about this role but your past experience doesn't align perfectly, we encourage you to apply - you might be just the right candidate for this role or others.
Applicants must be currently authorized to work in the United States on a full-time basis. This position is not eligible for sponsorship.
MFS is a hybrid work environment (remote/onsite) unless otherwise stated in the job posting.
MFS is an Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws. Employees and applicants of MFS will not be subject to harassment on the basis of their status. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. Please see the Know Your Rights: Workplace Discrimination is Illegal document, linked for your reference.

100% remote workchicagoil
Title: Benefits Specialist
Location: Chicago, IL United States
time type
Full time
Remote
job requisition id
JR32600
Job Description:
Department
OPS HR - Benefits Service Center
About the Department
The University of Chicago offers a wide variety of benefits programs and resources to its employees. From our health plan options and wellness programs, to our continuing education opportunities and competitive retirement plans, the University is committed to providing benefits that matter to you at each stage of your employment.
Job Summary
This role provides specialized business support for the development, implementation and administration of cost-effective benefits programs such as pension plans and life, health and disability insurance.
Responsibilities
- Under general supervision, administers the University's Health and Welfare, and Retirement benefits.
- Counsels staff, faculty, retirees, and their families in their initial plan enrollments, making changes to their benefits during the year (family status changes), during open enrollment, and at retirement/termination of their employment at the University via telephone, e-mail, and one-on-one contact.
- Reviews, approves, processes/finalizes the enrollment/disenrollment of medical, dental, vision, flexible spending, health savings accounts, life disability and retirement benefits for active staff, faculty and retirees via Workday, while ensuring they meet specific policies and guidelines.
- Serves as the primary resource for interpretation of all benefits.
- Assists with the resolution of health and welfare benefit issues for active staff/faculty, retirees and health plan providers regarding enrollment and coverage matters via e-mail and phone.
- Interacts with unit administrators regarding employee benefits for new hires and current employees.
- May manage and/or administer one or more designated benefit plans.
- Conducts benefit presentations for employees and new hires, and additional projects as needed per the Director of Benefits and Benefits Manager.
- Provides specialized business support for the development, implementation and administration of cost-effective benefits programs such as pension plans and life, health and disability insurance.
- Supports staff, faculty, retirees, and their families in their plan enrollments, making changes to their benefits during the year (especially during open enrollment), and at termination of their employment at the University via telephone, e-mail, and one-on-one contact.
- Following established policies and procedures, administers employee benefits programs. Assists employees with benefit questions and problems. Assists in the maintenance of benefits records and documents.
- Has limited knowledge of federal and state laws pertaining to a specific subject area.
- Performs other related work as needed.
Minimum Qualifications
Education:
Minimum requirements include vocational training, apprenticeships or the equivalent experience in related field (not typically required to have a four-year degree).
Work Experience:
Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.
Certifications:
- --
Preferred Qualifications
Education:
- Bachelor's degree in business, finance, or a related field.
Experience:
- Benefits, human resources, or business related experience.
- Background in a variety of benefits services, such as health and welfare, medical, and retirement.
Technical Skills or Knowledge:
- Proficient knowledge of Microsoft Office.
- Maintain broad-based knowledge of all benefit plans offered by the University.
Preferred Competencies
- Work in a high call and email volume environment.
- Excellent verbal and written communication skills.
- Distinguished presentation skills.
- Exceptional interpersonal skills.
- Superb customer service skills.
- Accomplished analytical skills.
- Work independently and as part of a team.
- Maintain confidentiality.
- Work on multiple projects simultaneously, set priorities, and meet deadlines.
- Effectively communicate information that may not be well received.
- Research, analyze and present data and recommendations in an organized and logical manner.
- Outstanding level of confidentiality, judgment, discretion and diplomacy while working with various iniduals at all levels of the organization.
Working Conditions
- Remote, one day in office per month.
Job Family
University Human Resources
Role Impact
Inidual Contributor
Scheduled Weekly Hours
40
Drug Test Required
No
Health Screen Required
No
Motor Vehicle Record Inquiry Required
No
Pay Rate Type
Hourly
FLSA Status
Non-Exempt
Pay Range
$29.75 - $31.75
The included pay rate or range represents the University's good faith estimate of the possible compensation offer for this role at the time of posting.
Benefits Eligible
Yes
The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.
Posting Statement
The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an inidual with a disability, military or veteran status, genetic information, or other protected classes under the law.
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information.
Title: Customer Service Representative, Associate
Location: Chicago United States
Job Description:
Since 1952, Lawson Products has worked hard to make our customers' jobs easier by improving their operational efficiency, productivity and overall performance. As a leader in the MRO industry, we partner with customers to make sure they have the right maintenance and repair parts on hand when needed.
We’re looking for a motivated Customer Service Rep to provide excellent customer service to Lawson Products’ sales reps, customers and internal teams.
Our corporate headquarters is located in Chicago, IL. This position will be in the office on Tuesday, Wednesday and Thursday and work remotely on Monday and Friday. The hours will be 10:30-7 Monday-Friday. We offer a competitive benefits package that includes vision, dental, medical and retirement benefits, as well as a paid holiday and PTO package.
Responsibilities:
- Responds to a minimum of 40 calls per day in an inbound call center.
- Maintain a strong performance against established key performance indicators.
- Input and modify customer orders in SAP system.
- Provide status of orders, quotes, returns, product audits, credits and invoice rebill requests.
- Track order shipments and provide proof of delivery upon request.
- Provide basic account balance information for account invoices due to payment. May be required to processes customer credit card payments.
- Process document requests.
- Process credit and debit memo requests that fall within department policy.
- Answer common product questions as first line of response.
- Resolve transactional discrepancies and customer complaints.
- Other duties as assigned.
Qualifications & Requirements:
- High School Diploma or GED.
- Minimum 1 year experience in an inbound call center, preferred.
- Effective verbal and written communication skills.
- Basic computer skills and the ability to navigate company internal and external websites.
- Microsoft Office knowledge including, but not limited to, Outlook, Word and Excel.
- Basic maintenance, repair and operational (MRO) product knowledge is preferred.
- SAP experience, a plus.
- Possesses entry-level problem solving skills.
- Previous manufacturing/distribution and sales experience a plus.
- Ability to maintain customer-focus and multi-task in a fast-paced environment.
The hourly rate for this role is $21.50.
Title: Client Service Support Representative - Contract (Hybrid)
Location: Brentwood, NY
Job Description
Duration: 12 months contract (with possible extension)
We're seeking a Client Service Support Representative to support our Mutual Fund Regulatory Shareholder Mail business unit in Deer Park, NY. In this role, you will communicate directly with clients through emails and phone calls, providing excellent customer service. You will also support our Relationship Administrators and Project Administrators by assisting with the onboarding of new clients, processing print requests, and reviewing print documents for quality control.
This is a temporary, contract position expected to last approximately 12 months, with the potential to go permanent. This is a hybrid position with 2 days per week in the office required, and remote work the rest of the week. The work hours are Monday - Friday, 9:00 AM - 6:00 PM ET.Responsibilities:
- Client facing communications over email and some phone calls
- Act as a backup to any Relationship Administrator when needed supporting clients
- Work with internal teams to obtain material quantities
- Submit Host/Post, DDS, and other print requests
- Run AI Tool and upload material matrix to ICSOL
- Assist with updating APD/CPD
- Request logo creation for print inquiries
- Running reports and analyzing data within Excel
- Other responsibilities/ad hoc projects as assigned
Qualifications:
- 1-2 years of client services experience preferred
- Bachelors degree preferred but not required
- Proficient with Microsoft Excel, specifically with VLOOKUPs, Pivot Tables, etc.
- Experienced with Microsoft Outlook and composing professional, client-facing email communications
- Highly attentive to detail, able to multi-task and follow through
- Ability to handle confidential information
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com .US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

brookshirecanadahybrid remote workkslenexa
Title: Technical Solutions Engineer
Location: KS-Lenexa
Job Description: Technical Solutions Engineer
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Job Description
Do you have experience in providing technical solutions to customers? Would you like to work at one of the world’s leading water technology companies where we pioneer solutions to the world's water and climate challenges and improve quality of life for people?
If yes, then we have an interesting role for you!
What is the job about?
We at Grundfos are looking for a Technical Solutions Engineer to join our Industry CSSC (Customer Sales and Support Centre) team.
In this role, you will actively contribute to an efficient and productive internal sales team by providing professional and effective technical advice and quotations to incoming inquiries. Whilst delivering world class customer service, apply established procedures to provide excellent technical quotations, information, advice, and assistance. Provide knowledge of products, applications and services before, during, and after a transaction to maintain and improve our customer experience.
You will report to the CSSC Manager and work on a hybrid schedule out of our office in Oakville, ON, Canada or our Lenexa, KS or Brookshire, TX office in the US.
Your main responsibilities:
- Provide technical assistance to customers regarding the product sizing, applications, system solutions, accessories, installations, prices, etc. assuring the functionality of the solution in practice.
- Create world class quotations that maximise the opportunity for Grundfos to win the order and exceed customer expectations.
- Work closely with product management, supply chain and operations to ensure an efficient process.
- Support sales teams by handling enquires and tenders to include providing dimension, specifications, calculations, time of delivery, operation, and maintenance issues, etc.
- Identify new business opportunities and share any potential with a nominated colleague(s).
- Ensure customer contact and account data is updated in CRM.
- Communicate, collaborate, and provide support with the respective product segment or other suppliers, where local problem solving is not available.
- Contact customer to follow up on quotations.
- Promote digital tools towards customers (Chat, GPC, MyGrundfos, Extranet, etc).
- Follow up on pre-defined customer interactions with set SLA.
Ad hoc tasks:
- Provide overload support for the CSC Front Line.
- Work as a subject matter expert within products, applications or processes to promote and enhance competence within the technical solutions team.
- Knowledge-sharing sessions led or contributed to as a subject matter expert.
Your background:
We imagine that you have:
- An Associate’s or Bachelor’s Degree in Engineering/technical field or equivalent work experience (3 - 5 years’ experience).
- Experience of 2+ years in a similar position, including opportunity and quotation management with a technical background and experience.
- Fundamental product and application knowledge – interpret type keys, identify pumps vs spare parts, kits vs motors, identify where product is built (not essential, but would be an advantage).
- Good communication and networking skills together with the ability to build good and trusting relationships with both Internal and External Stakeholders.
- Working knowledge with Microsoft office, experience using SAP (CRM/SD) would be beneficial.
- Previous experience within Customer Services and relevant administrative experience, organizational skills & accountability with the Customer would be beneficial.
- Knowledge of business structure, products and key market needs to create a successful Customer centric experience.
- Ability to prioritize and complete tasks to deliver desired outcomes within allotted time frames.
- Experience in successfully engaging different groups of stakeholders in difficult and complex situations.
Relocation for this position cannot be supported and qualified candidates must be authorized to work in the U.S. or Canada without the need for employment-based visa sponsorship now or in the future.
Sponsorship is not available for applicants for US Work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).
What’s in it for you?
Whether it’s developing leadership skills or advancing your expertise even further, we’ll support you with continuous learning and development opportunities, to help discuss and steer your long-term Grundfos career path. You’ll be welcomed from day one into an inclusive, trusting environment guided by six core values.
In addition, your day-to-day benefits include:
- If you’ll be working from your home office, we’ll make sure you are well equipped with a good workstation. However, you are always welcome to our offices where you can engage, learn, and have fun with colleagues.
- On top of it, flexible working hours and up to 3 days’ additional paid leave for volunteering of your choice.
- Annual bonuses, health insurance, parental support, internal well-being consultants and programmes.
- Access to the modern Grundfos Academy to pursue further both personal and professional development.
- Diverse, inclusive environment with employee-led forums offering colleagues a safe place to connect and share openly.
The salary range for this position for candidates in the US is USD69,300 to $104,790 and for candidates in Canada it is CAD77,100 to CAD112,460. Inidual pay will be determined based on market location and the candidate’s profile. The range listed is just one component of Grundfos’s total compensation and benefits package for employees. Total compensation includes paid time off, paid holidays, merit increases, bonuses, and employee stock purchase programs, etc. Certain roles are eligible to earn sales incentives based on revenue or utilization.

no remote workokoklahoma city
Title: Receptionist
Location: Oklahoma City -OK United States
Part-Time Days, Onsite
Job ID: 10474
Job Description:
Overview
Join Our Team at Oklahoma Heart Hospital (OHH)
ONE TEAM. ALL HEART. At OHH, we believe that patient care is truly at the heart of everything we do. Our dedicated team members are involved in every step of our patients' journeys, bringing hope, compassion, and healing to both patients and their families. Together with our physicians and caregivers, we're shaping the future of heart care in Oklahoma by serving the state and leading the nation.
Why You'll Love Working Here:
- Comprehensive Benefits:
- Medical, Dental, and Vision coverage
- 401(k) plan with employer match
- Long-term and short-term disability
- Employee Assistance Programs (EAP)
- Paid Time Off (PTO)
- Extended Medical Benefits (EMB)
- Opportunities for continuing education and professional growth
Responsibilities
Responsible for greeting and checking patients out after their clinic appointments, scheduling return appointments, collecting co-pays, deductibles, and co-insurance, and completion of authorization process and insurance benefits verification. Also responsible for greeting and checking-in patients arriving for clinic appointments. This position will ensure proper paperwork is completed, and route patient chart to appropriate location. Serves as a liaison between patient and medical support staff.
Qualifications
Education: High school diploma or equivalent required.
Experience: Prefer one (1) year work experience, preferably in a medical front office setting; Knowledge of medical terminology desirable; Microsoft Word and computer experience
Working Knowledge: Knowledge of medical front office procedures; Knowledge of Cerner computer scheduling system; Ability to utilize Windows-based software programs; Skill in greeting patients and answering a busy multi-line telephone in a pleasant and helpful manner; Skill in operating a computer, photocopy machine, and telephone system
Every team member at OHH plays an integral role in our patients' experience. They are the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.

colittletonno remote work
Title: Consumer Access Specialist
Location: Littleton United States
Req #: R-0339300
Job Category: Patient Financial ServicesLocation: Littleton, COPay Range: $19.77 – $31.64Location Type: On-siteJob Description:
Our promise to you:
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
All the benefits and perks you need for you and your family:
Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
Paid Time Off from Day One
403-B Retirement Plan
4 Weeks 100% Paid Parental Leave
Career Development
Whole Person Well-being Resources
Mental Health Resources and Support
Pet Benefits
Schedule:
Part time
Shift:
Day-Weekend (United States of America)
Address:
9670 W COAL MINE AVE
City:
LITTLETON
State:
Colorado
Postal Code:
80123
Job Description:
- Performs Medicare compliance reviews and issues Advance Beneficiary Notices of Noncoverage as needed.
- Creates accurate estimates for patient financial responsibility and collects payments or establishes payment plans.
- Coordinates with utilization management staff for pre-authorization issues and ensures patients have necessary logistical information.
- Contacts insurance companies to verify eligibility and benefits, and obtains pre-authorizations within established timeframes.
- Registers patients for all services, ensuring accuracy and minimizing duplication of medical records.
Knowledge, Skills, and Abilities:
- Mature judgement in dealing with patients, physicians, and insurance representatives
- Working knowledge of Microsoft programs and familiarity with database programs
- Ability to operate general office machines such as computer, fax machine, printer, and scanner
- Ability to effectively learn and perform multiple tasks, and organize work in a systematic and efficient fashion
- Ability to communicate professionally and effectively, both verbally and written
Education:
- Associate [Preferred]
- High School Grad or Equiv [Required]
Field of Study:
- N/A
Work Experience:
- 1+ customer service [Preferred]
- 1+ relevant healthcare [Preferred]
- 1+ revenue cycle [Preferred]
Additional Information:
- N/A
Licenses and Certifications:
- Certified Healthcare Access Associate (CHAA) [Preferred]
- Certified Revenue Cycle Rep (CRCR) [Preferred]
Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - https://tinyurl.com/23km2677
Pay Range:
$19.77 - $31.64
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

brandonflno remote work
Title: Front Desk Receptionist - Part Time
Location: Brandon, FL United States
- Part-time
- On-site
Job Description:
Company Description
America's Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow, with 1000 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price.
At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.
As the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store. They keep organized patient records and help patient schedules flow smoothly. They’re the glue to our operations, helping everyone to stay on track. The role provides prompt, courteous service to customers either on the phone or in person.
Must be available to work on Saturdays and Sundays.
Job Description
What would you do? – The Specifics
- Ensures high quality customer service while following all safety protocols.
- Ensures a smooth flow of customers through the store.
- Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol.
- Processes and understands managed care plans while obtaining document information from the insurance company as needed.
- Provides customers basic and accurate information.
- Schedules and confirms appointments, follow-up visits and classes.
- Files all patient records daily and pulls patient files for the next day's appointments.
- Checks order status and notifies customers when orders are in or of any delays.
- Keeps reception area tidy and presentable with all necessary materials.
- Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies.
- Participates in regularly scheduled mandatory communication meetings.
Qualifications
Are you the right fit? – The Suitable Talent
- Experience as a Receptionist, Front Office Representative or similar role preferred but not required.
- 0-2 years related experience or training preferred.
- Experience handling multiple phone lines preferred.
- Strong customer service skills required
- Strong organizational skills required
Education: High School Diploma or equivalent.
Additional Information
At National Vision, we reward hard work with competitive pay, bonus opportunities, and a benefits package to support you and your family now and in the future.
Our Benefits Include:
- 401k retirement savings with company match and stock purchase plan
- Paid sick time
- Parental leave
- Employee eyewear discount
- College scholarship program
Focus on professional growth and long-term career fulfillment:
- Training programs available
- Access to educational courses
- Emphasis on internal promotions and career advancement.
At National Vision, you’ll enjoy more than just a job – you’ll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly!
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

flfort lauderdaleno remote work
Title: Advisor - Las Olas
Location: Fort Lauderdale United States
Job type: Onsite
Time Type: part TimeJob id: 1890Job Category: Retail AdvisorJob Description:
Posted Date: 2026-01-27T20:30:02+00:00
JobShift:
Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In supporting our retail locations across the country (and Canada!), Advisors have a direct, immediate impact on the success of Warby Parker through customer interactions, process ideation and improvement, and various special projects. We've grown to who we are today thanks in no small part to them! In this role, you'll get to show folks firsthand what Warby Parker is all about while making glasses shopping a goosebump-inducing experience. Sound cool? Read on!
What you'll do:
- Communicate Warby Parker's values and brand philosophy on the sales floor
- Delight customers through nothing-but-wonderful service
- Demonstrate unparalleled product knowledge and offer exceptional style advice
- Dream up ways to reinvent retail and the glasses-shopping experience
- Anticipate the needs of your team and customers alike, and be at the ready to lend hand
- Help foster an inclusive culture by treating customers and colleagues with respect
Who you are:
- Excited to work and learn at a fast-paced, high-growth company
- Backed by customer-facing experience in a service-minded environment
- A proactive, adaptable problem-solver who reacts quickly in unexpected situations
- A positive team player who leads by example
- Able to effectively communicate with a variety of people
- Organized, attentive, and detail-oriented
- An energetic self-starter with an entrepreneurial spirit
- Interested in fashion and technology
- Not on the Office of Inspector General's List of Excluded Iniduals/Entities (LEIE)
In compliance with local and state requirements, Warby Parker is committed to pay transparency. We offer a comprehensive compensation package that includes not only a competitive base salary/hourly rate but also variable compensation for eligible employees.
For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting. Final compensation is thoughtfully determined by a variety of factors, including the candidate's qualifications, experience, internal equity, and relevant market data.
For applicable postings, non-exempt employees are eligible for overtime pay if you are required to work more than 40 hours in a workweek.
Some benefits of working at Warby Parker for full-time employees:
- Health, vision, and dental insurance
- Life and AD&D Insurance
- Paid sick leave1
- Paid Holidays1
- Vacation days per year1
- Retirement savings plan (401(k))
- Parental leave (non-birthing parents included)
- Short-term disability
- Employee Stock Purchase Plan
- Employee Assistance Program (EAP)
- Bereavement Support
- Optical Education Reimbursement
- Free eyewear
- And more (just ask!)
Some benefits of working at Warby Parker for part-time employees:
- Employee Assistance Program (EAP)
- Employee Stock Purchase Plan
- Free eyewear
- Paid sick leave2
- And more (just ask!)
Warby Parker will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.
If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act ("CPRA").
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
CO only: The application window for this position is anticipated to close on the apply before date listed. We encourage interested candidates to apply through our Career website.
1 WA only: Full-Time employees' paid sick leave is accrued at a rate of 1 hour per every 26 hours worked. Full-time employees receive 5 paid holidays and 5-10 vacation days per year (after waiting period, depending on tenure and hours worked). 2 WA PT only: Paid sick leave (accrued at a rate of 1 hour per every 30 hours worked).
Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.
We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we've learned that it takes creativity, empathy, and innovation to achieve that goal.
Since the day we launched in 2010, we've pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we're there to make exceptional vision care simple and accessible. (Delightful, too.)
Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.
Title: Library Associate
Location: Lakewood United StatesJob Description:
About the Job
The Library Associate is a part-time position consisting of 20 hours per week. This position will assist and work closely with our undergraduate and graduate students. Duties include providing Book A Librarian reference and research appointments (in person and Zoom); assisting with ILL management and webpage work as well as other duties and projects. The position's schedule is based on the CCU semester calendar and has the opportunity for a flexible schedule.
About CCU
Colorado Christian University is the premier interdenominational Christian university in Colorado and the Rocky Mountain region, delivering world class education to thousands of students. The fully accredited, nonprofit University is located in Lakewood, Colorado, a suburb of Denver.
Colorado Christian University was founded in 1914. CCU's motto is--grace and truth. This motto comes from John 1.14: "And the Word became flesh and dwelt among us, and we have seen his glory, the glory as of the only Son from the Father, full of grace and truth." (ESV)
CCU's mission is Christ-centered higher education transforming students to impact the world with grace and truth.
Colorado Christian University cultivates knowledge and love of God in a Christ-centered community of learners and scholars, with an enduring commitment to the integration of exemplary academics, spiritual formation, and engagement with the world. We envision graduates who think critically and creatively, lead with high ethical and professional standards, embody the character and compassion of Jesus Christ, treasure the gospel, and who thereby are prepared to impact the world in their callings.
CCU embraces an educational model that was present at the foundation of many of the great western and American universities. It is made up of three pillars-competence, character and Christ-centered faith. Secular universities have abandoned two of those pillars. We think this is a major oversight that eventually undermines education. Furthermore, we believe this classical educational model is both life-giving and greatly needed in our time.
A leader in higher education, CCU has been consistently ranked in the top 2 percent of colleges and universities nationwide for its core curriculum by the American Council of Trustees and Alumni. CCU has had ten consecutive years of enrollment growth and has been named one of the five fastest-growing master's granting universities by The Chronicle of Higher Education.
CCU offers more than 200 degree program options for traditional and adult students through its two colleges--the College of Undergraduate Studies and College of Adult and Graduate Studies. More than 9,000 students attend the University on the main campus, in regional centers throughout Colorado, and online.
What is most appealing about working at CCU?
- Faith-friendly: CCU's culture is unique to higher education. Where else can you pursue academic excellence yet read the Holy Bible, pray with teammates and students at work, and work to impact our culture in support of Christian values?
- Convictionally Christian: As a university, we have an enduring commitment to Christ, his kingdom and the truth of God's Word.
- Live out your calling: We are a traditional evangelical university where you can invest your God-given talents and abilities alongside coworkers and teammates, while having a profound influence on students as they deepen their relationship with Jesus Christ.
- Equip students for kingdom work: You can be a part of helping students discover their callings and preparing them for positions of significant leadership in the church, business, government, education, and other professions, as a key part of our University's Strategic Priorities.
We're looking for candidates who have:
- Bachelor's Degree preferred.
- Interest in helping students with library resources
- Experience working in a library and doing research.
- Strong collaboration skills and commitment to teamwork.
- Flexibility and adaptability.
- Strong customer service focus.
- Self motivation and self direction. Takes initiative and completes projects in a timely manner.
- Ability to balance creativity and practicality.
- Initiative and follow through.
- Interest in a career in librarianship.
Key Job Duties
- Contribute to CCU's mission: Christ-centered higher education transforming students to impact the world with grace and truth. The Library Associate contributes to the University's mission through their work by ensuring student access to necessary resources and by collaborating with faculty and staff to enhance and advance exemplary academics, spiritual growth, and engagement with the world.
- Provide reference through Book A Librarian and research appointments (in person and Zoom).
- Help produce library tutorials using an array of software and web tools.
- Work collaboratively on a team and independently.
- Build and maintain effective relationships with faculty and students.
- Perform other duties as assigned.
Work Environment
While performing the duties of this job, you may be required to walk, stand, sit, reach with hands and arms, balance, stoop, speak with clarity, and have appropriate vision and hearing capabilities. This position requires sitting at a desk, working on a computer, and conducting phone conversations for extended periods of time. The employee must occasionally lift and/or move up to 60 pounds and will be required to work occasional irregular hours, including some nights and weekends.
What we offer our employees:
We offer competitive compensation and benefits packages to all employees. Our benefit package for part-time employees includes a matching 403(b) retirement plan. Pay and benefits will be discussed in more detail as candidates progress through the interview process.
The pay range for this job is: $18.00 - $19.00 per hour. Pay is assigned by reviewing a combination of job-related factors that may include: internal/external pay equity, the salary structure/pay grade, or a candidate's qualifications/experience for the job. A wage range posted is not a guarantee of a specific wage and CCU reserves the right to make pay decisions based on economic and equity considerations. CCU does not determine pay based on sex or any other protected status.

no remote worktxwaco
Title: Part Time Patient Customer Service Representative
locations
Waco, TX
time type
Part time
job requisition id
R260000000512
Job Description:
Location: Ascension Providence Health Center
Shift Hours: PRN as needed, 48 hours required a month and 24 hours on call, additional shifts available
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our Customer Service Representative, you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.
To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.
Here's what you can expect working in Patient Registration (Customer Service):
- Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.
- Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time.
- Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job.
- A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.
Requirements:
- High School Diploma or GED
- Excellent customer service experience
For this US-based position, the base pay range is $14.00 - $18.99 per hour . Inidual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
Healthcare Production Support Analyst
Location: Hybrid - St. Louis / Earth City, MO or Remote
Employment Type: Full-Time
Job ID: 00066154591
Job Description:
About the role
As a Healthcare Production Support Analyst , you will take ownership of resolving complex production and data issues, proactively identifying potential problems, and delivering high‑quality support that meets or exceeds service level expectations. This position is ideal for someone who thrives in a dynamic environment, communicates clearly, and is passionate about delivering exceptional customer service through strong problem‑solving and technical expertise.
In this role, you will:
- Provide technical support to internal and external customers to resolve problems while building and maintaining strong customer relations and partnerships.
- Successful service delivery. Achieve SLAs, high level of client satisfaction, diagnose client issues, accountable for full resolution with root cause analysis, and excellent verbal and written communication regarding issues and opportunities.
- Troubleshooting, testing and resolving reported production support or data issues.
- Maintaining internal and external customer reported questions, problems, and resolution following issue management procedures.
- Managing a workload of technical support issues on timely basis and providing status to external users and internal staff according to the SLA (service level agreement).
- Proactive outreach including working reports to identify potential issues.
Work model
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this position is hybrid, requiring one day per week onsite in a Cognizant or client office in St. Louis / Earth City, MO, or may be remote for qualified applicants. Regardless of your working arrangement, we support a healthy work‑life balance through our wellbeing programs.
The working arrangements for this role are accurate as of the date of posting and may change based on business or client needs. We will always be clear about role expectations.
What you need to have to be considered
- Minimum of two years' related experience. Experience in customer service and/or help desk preferred. Healthcare industry experience is a plus.
- Proficient in Microsoft office applications, strong written and verbal communication skills and a strong affinity for customer service/people
- Strong written and verbal communication skills with a customer‑first mindset.
- Proficiency with Microsoft Office applications.
- Ability to manage multiple priorities in a fast‑paced environment while maintaining professionalism and attention to detail.
These will help you stand out
- Understanding of healthcare clearinghouse operations and revenue cycle management.
- Knowledge of HIPAA, X12, and ANSI EDI transaction standards.
- Bachelor's degree in Business Management, Healthcare, or equivalent practical experience.
- Strong problem‑solving, organizational, and self‑directed working skills.
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.
- Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
The annual salary for this position will be in the range of $40-$50K depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Our strength is built on our ability to work together. Our erse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.
#LI-IK1
Title: Medical Records Tech
Location: Oklahoma City United States
Job Description:
10479
Clerical
Full-Time Days
Oklahoma Heart Hospital, Physician Clinics
HIM
Job Description
Overview
MUST BE AN OKLAHOMA RESIDENT!
Join Our Team at Oklahoma Heart Hospital (OHH)
ONE TEAM. ALL HEART. At OHH, we believe that patient care is truly at the heart of everything we do. Our dedicated team members are involved in every step of our patients’ journeys, bringing hope, compassion, and healing to both patients and their families. Together with our physicians and caregivers, we’re shaping the future of heart care in Oklahoma by serving the state and leading the nation.
Why You'll Love Working Here:
- Comprehensive Benefits:
- Medical, Dental, and Vision coverage
- 401(k) plan with employer match
- Long-term and short-term disability
- Employee Assistance Programs (EAP)
- Paid Time Off (PTO)
- Extended Medical Benefits (EMB)
- Opportunities for continuing education and professional growth
Please note that benefits may vary by position, and some roles (like PRN, Flex, Float, etc.) may have exclusions. For eligible positions, benefits start on your first day!
We can’t wait for you to join our heart-centered team!
Location: 4050 W. Memorial Rd., OKC, OK 73120
Hours: flexible schedule between 6:30am -8:00pm. HYBRID: must be able to work 2 days in office and 3 days remote.
Responsibilities
The Medical Records Tech provides a variety of clerical and filing duties including the scanning of reports into EMR charts. Photocopy records when requested with proper approval. Maintain files and records in a confidential manner. Call for patient records from outside contacts. Scan records into EMR system. Preparation of clinical EMR charts, completed 5 business days prior to clinic. Assist in care and maintenance of department equipment and supplies. Add new material to file records, and create new records as necessary.
Qualifications
Education: High school diploma or equivalent required.
Experience: General clerical experience preferred with some exposure to medical terminology. Typing ability of 40 wpm. Microsoft Word and computer experience required.
Working Knowledge: Windows based operating systems preferred. Medical terminology and medical insurance knowledge preferred.
As part of our team, you are empowered to work collaboratively with our physicians and other caregivers, and play an integral role in setting the standard for excellence in patient care. Every team member at OHH plays an integral role in our patients’ experience. They are the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.
Title: Customer Success Manager - Foundation
Location: United States
Work Type: Remote
Job Description:
The Role
The Customer Success Manager (CSM) is responsible for retaining and growing a portfolio of active customer accounts, providing best-in-class support and customer success management. Reporting to the Manager, Customer Success, you'll play a pivotal role in ensuring that our customers are achieving maximum value from our solutions, ultimately driving renewals, expansions, and cross-sells. Working closely with New Business Managers, you'll collaborate on Strategic Growth Plans, guide new customers through onboarding, and proactively monitor customer health to mitigate churn risks. Your primary objective will be to support customers in achieving their goals through GoGuardian's platform, acting as their trusted advisor and main point of contact throughout the customer journey to retain and grow GoGuardian products and services.
This role requires a proactive, customer-focused inidual who is comfortable managing multiple accounts, identifying growth opportunities, and acting as a bridge between the customer and internal teams. You will be measured against ARR targets and responsible for ensuring timely renewals, cross-selling additional products, and expanding accounts to align with evolving customer needs. In every customer interaction, you'll strive to provide a delightful experience, supported by strategic guidance and best practices to drive strong customer engagement and long-term success.
What You'll Do
- Drive Renewals and Account Retention: Ensure a high rate of renewals by managing and nurturing customer relationships, proactively identifying and addressing any challenges, and securing contract renewals before expiration.
- Identify and Execute Expansion Opportunities: Recognize opportunities for account growth by upselling and cross-selling GoGuardian's products to meet evolving customer needs, contributing to both customer success and revenue targets.
- Guide Customers Through Onboarding and Product Adoption: Lead new customers through implementation and onboarding, ensuring a smooth transition to GoGuardian's platform and supporting product adoption through monitoring, guidance, and ongoing best practices.
- Monitor and Improve Customer Health: Track customer usage and engagement, leveraging product usage and analytics tools to forecast risks of churn and opportunities for growth. Take proactive steps to maintain and improve customer health, providing personalized support as needed.
- Act as a Strategic Customer Advocate: Build trusted advisor relationships by understanding customer goals and acting as their advocate within GoGuardian. Partner with cross-functional teams to deliver on customer needs, providing feedback to Product and other departments to continuously improve the customer experience.
- Maintain a High-Accuracy Sales Pipeline: Manage your pipeline within Salesforce, maintaining high accuracy in opportunity forecasting and reporting. You will be responsible for meeting or exceeding a renewal, expansion, and cross-sell quota on a quarterly, and annual basis.
- Deliver Exceptional Customer Experience: Aim to provide a delightful experience in every interaction by being responsive, knowledgeable, and proactive, continuously working to enhance customer satisfaction and loyalty.
- Support Strategic Initiatives and Internal Collaboration: Work closely with New Business Managers to develop and execute Strategic Growth Plans for your designated region. Facilitate seamless transitions from Sales to Customer Success, ensuring alignment on customer needs and objectives.
Who You Are
- You have 1-2 years of experience in account management, customer success, sales, or other relevant experience within the B2B SaaS industry, preferably with a background in edtech or education-focused software solutions.
- You are an empathetic listener with a strong focus on understanding and meeting customer needs.
- You possess excellent time-management and organizational skills, capable of balancing multiple accounts and priorities efficiently.
- You have experience using CRM tools (Salesforce preferred), along with communication and collaboration platforms such as Slack, Zoom, and G Suite.
- You are a clear and effective communicator with strong verbal and written skills, able to engage confidently with current and prospective customers.
- You are a collaborative team player who adapts easily to changing environments and priorities.
- You are self-motivated, persuasive, and eager to learn and grow in a dynamic, fast-paced environment.
What We Expect
- Customer Success & Relationship Management
- Own and nurture customer relationships, ensuring that GoGuardian products and services consistently meet and exceed expectations.
- Act as the main point of contact for assigned accounts, fostering a trusted advisor relationship that positions GoGuardian as an essential partner in achieving customer goals.
- Provide regular communication, strategic guidance, and best practices to help customers maximize their use of our platform.
- Account Strategy and Renewal Management
- Collaborate with New Business Managers to develop and execute Strategic Growth Plans for assigned regions.
- Proactively manage contract renewals, ensuring agreements are secured before expiration, and identify areas for account expansion to support customer needs.
- Track and monitor customer usage, engagement, and health, addressing any risks of churn with timely, targeted interventions.
- Expansion, Cross-Sell, and Quota Ownership
- Identify and pursue opportunities to upsell and cross-sell additional GoGuardian products, driving growth within your existing accounts.
- Actively manage and maintain your sales pipeline within Salesforce, with impeccable hygiene and a high level of accuracy in opportunity forecasting and management.
- Meet or exceed your ARR targets on a quarterly and annual basis through proactive account management, focusing on retention, expansion, and cross-sell opportunities.
- Internal Collaboration and Customer Advocacy
- Coordinate with internal teams to ensure a seamless customer experience, from onboarding through the entire customer lifecycle.
- Act as an advocate for your customers within GoGuardian, sharing product feedback and insights with the Product team to inform future developments.
- Partner with internal stakeholders to quarterback customer risks and escalations, creating and executing action plans to resolve issues and enhance customer satisfaction.
What We Offer
- Competitive pay, complete health insurance, 401(k) matching, and an employee equity plan.
- Flexible time off, paid holidays, paid parental leave, wellness days, and a paid year-end holiday break.
- A robust catalog of benefits that support your professional growth and personal well being, including work from home funds, fertility &adoption reimbursement, and more…
Plus the intangible:
- A varied and challenging role in a global and highly innovative high-growth company.
- Supportive, driven colleagues who have your back and share your passion.
The typical annual base salary range for this position, combined with variable pay, results in a total targeted earnings range of $90,000 to $100,000. The range displayed on this job posting reflects the minimum and maximum target for new hire base pay for this position and your pay will be determined by a variety of factors, including your primary work location, skills, qualifications and experience. Additional benefits information is listed on our careers page.
Title: Senior Manager, Enterprise Client Services
Location: New York, NY | Austin, TX | King of Prussia, PA | Phoenix, AZ
Job Description:
Vestwell is the financial technology company powering the new savings economy. The New York City-based fintech platform redefines how people save for the critical aspects of life across retirement, education, and healthcare savings needs. Today, Vestwell enables over 350,000 businesses and nearly 1.5 Million active savers, with over $30 billion in assets saved across all 50 United States.
Vestwell offers a range of products, including workplace-delivered retirement plans, employer-offered student loan repayment benefits, and various savings accounts for education, emergencies, and iniduals with disabilities.
Vestwell's platform serves a erse clientele, including financial advisers, employers, third-party administrators, financial institutions, payroll providers, government agencies, and inidual savers. To learn more, visit vestwell.com
Who Are We Looking For?
Vestwell is expanding and we're excited about adding an Senior Enterprise Account Management to our Employer Platform Services team who is passionate about our mission to change the retirement FinTech space. Ideally, you have spent 5-8 years working with advisors, sponsors, record keepers and/or TPAs managing day-to-day service requests, and have experience managing a team.
A key component of Vestwell's mission to empower retirement savings is to make the process of setting up and running a plan easy and painless. As an Senior Enterprise Account Management, you will play a key role in building a team who supports the sponsors, enterprise partners, and advisors in administering a plan effectively. Your goal will be to coach your team to ensure they are providing exceptional service for our clients across our platform, identify and create resources for your team as needed, and work with our product teams to find efficiencies to service our clients for scalability. You will also play a key role in the strategic development and implementation of the service structure for new Vestwell work streams and product lines, while driving retention and engagement.
The Employer Services Enterprise Senior Account Management is excited about the challenge that a new opportunity can bring and looks for ways to "wow" clients and partners through excellent service delivery. The Senior Enterprise Account Management sets a high standard for quality with their team and fosters a culture of accountability, growth, and continuous improvement. An ideal candidate possesses strong critical thinking and problem solving skills and looks for ways to encourage curiosity, learning, and development to encourage career development within their team.
What Will You Be Doing?
Day-to-day you will be expected to:
- Managing a team of coordinators, associates, leads, and account managers with a focus on establishing best practices that enable the team to effectively perform their day-to-day responsibilities and deliver on SLAs
- Work with the implementation and onboarding teams on workflows that provide for a smooth transition of plans after a first successful payroll
- Be responsible for the satisfaction of high-tiered relationships of enterprise partners, advisors, and sponsors
- Responsible for running point on client escalations and working with needed parties to de-escalate issues
- Serve as a subject matter expert on the client's plans and administrative procedures
- Ensure the team receives continuous training and development
- Review, maintain, and improve administrative procedures, defining best practices
- Identify, analyze, and assist in executing process improvements
- Provide assistance to marketing and sales with the RFP process when requested
- Manage client expectations to avoid any disconnects with process and timing standards
- Manage day-to-day volume associated with incoming tickets and calls by reallocating resources as necessary to ensure all workstreams have sufficient support
- Ensure collaboration with all internal parties while communicating to the clients
- Attend scheduled client conference calls, when required, to provide plan status and health checks
- Develop performance standards for team members and perform reviews as required; support standards through daily direction, coaching, and counseling
- Prioritize, research and resolve client questions related to technology, plan operation, compliance and other matters
- Research complex and sensitive service inquiries while seeing them through to resolution
- Work collaboratively with the Product team on specific workflows and tooling enhancements that will improve operational and service efficiency
- Evaluate and make recommendations on improvements to the streamline workflow that will enable scalability through improved operational efficiencies. This goal is continuous and assumes the team is sharing ongoing recommendations on a regular basis.
- Create an environment of empowerment among the team members that puts them in a position to further advance the servicing of our current clients
- Develop and maintain training resources for the team
- Reporting on metrics, performance, and team capacity planning to support department initiatives to leadership team
- Responsible for taking ownership of understanding the company's strategic partnerships and differentiating workstreams
- Backlog and blocked item grooming for team; escalating cross-collaboratively with product for resolution
- Participates and oversees change management of Vestwell current/upcoming products, processes, relationships, and integrations while assessing how they impact the service structure and client experience and advocating to the appropriate stakeholders
- Drives key KPIs, engagement of clients, retention, and participation in retirement accounts.
- Develops servicing structure for workstreams to ensure that client needs are met while maximizing available onshore and offshore resources, and develops a continuity plan to ensure the client experience is never impacted
- Drive integration of process improvement initiative into product roadmaps through constant collaboration, building business cases, and relationship building with prod squads and leadership
Requirements
The Necessities:
- 3-5 years defined contribution experience including Client Service, Plan Administration, Compliance, Plan Design, and/or Conversion experience for 401(k) and/or 403(b) plans.
- Develop and maintain strong business partnership with financial advisors, Plan Sponsor, and vendors
- Bachelor's degree or equivalent work experience
- Strong commitment to superior customer service
- Positive and proactive attitude
- Proficiency is required with Excel/Google Sheets, Word/Google docs, Adobe Acrobat, and browsing network directories as we are a paperless office
- Excellent attention to detail and accuracy, proficient with numbers and basic calculations
The Extras:
- Knowledge of one or more record keeping systems
- Series 7, 65, 66 license
- Qualified 401(k) Administrator (QKA) credential
The expected base salary range for this position is $100K - $110K base. This position is eligible to participate in the Company Bonus Pool and is eligible to receive new hire equity in the Company. Please note that salary bands are based on NY and other similar metro areas and may differ based on where the role is ultimately hired.
This role will be based in either the New York City, Austin, King of Prussia, or Phoenix office, and will be part of Vestwell's hybrid in-office operation.
OUR BENEFITS
We're an innovative, high-growth company, with lots of exciting milestones ahead. We value health and wellness at Vestwell and in addition to a dedicated Employee Wellbeing Committee, we offer competitive health coverage and generous vacation offering. We have adopted a hybrid office policy, but all employees are welcome at our bright, comfortable office with many workspace options in our Midtown Manhattan, Austin, King of Prussia, and Phoenix offices, so everyone has a setting that is the most productive for them. Oh, and naturally we have a great 401(k) plan!
OUR PROCESS
It starts the same for every candidate: getting to know the team members through 1-2 conversations about Vestwell, your experience, and your interests. Next steps can vary by role, but the usual next steps are a skill or experience screen (e.g. a coding interview for an Engineer, a portfolio review for a Designer, deeper experience call for other roles) which leads to a virtual or in-person interview panel after that if the screens go well. Before making an offer, our interview process concludes with a references check stage for your recruiter to meet with a current or former supervisor and peer. We prioritize transparency and lack of surprise throughout the process.
Vestwell's Privacy Policy. Attention California residents: In the course of conducting our business and complying with federal, state, and local government regulations governing such matters as employment, tax, insurance, etc., we must collect Personal Information from you. Should you accept employment with Vestwell you may view our California Privacy Rights Act here: Vestwell's California Privacy Rights Policy.
Title: Financial Lines - Claims Intake Specialist
Full time
Location: New York United States
Job Description:
Who are we?
Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries.
People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.
Locations: New York, NY or Houston, TX
Role Overview
The Financial Lines Claims Intake Specialist plays a critical role in the timely and accurate intake, assessment, and fast‑track handling of low‑complexity claims across Financial Lines. As we move toward a higher‑volume environment, this role ensures that new claims are processed efficiently, coded correctly, and advanced through the early stages of the claim lifecycle with precision and professionalism. The position supports Howden's commitment to exceptional client service, data integrity, and operational excellence.
Key Responsibilities
- Receive, review, and accurately enter new claim notifications into the system.
- Verify policy existence and apply correct claim coding.
- Manage low‑complexity, fast‑track claims from intake through resolution within authority limits.
- Maintain detailed documentation, running notes, and diary tasks for timely follow‑up.
- Serve as a first‑line contact for internal teams and claim adjusters on First Notice of Claim and Loss.
- Ensure accuracy of all claim details, including financial entries.
- Assist in the timely and accurate filing of key claim‑related documents and communications throughout the claim lifecycle.
- Adhere to internal procedures and authority guidelines.
Required Qualifications & Skills
- 1-3 years of financial lines claims handling experience.
- Proficiency in Microsoft Office and ability to learn claims management systems.
- Strong written and verbal communication skills.
- High attention to detail and strong problem‑solving ability.
- Strong organizational skills and ability to manage competing priorities.
- Customer‑service oriented.
- Work at the office requirement - minimum 3 days per week.
Compensation and Benefits
The expected base salary range for this role is $50,000 - $60,000, depending on experience and location.
In addition to a competitive base salary, employees are eligible to receive a production based bonus. Howden also offers a variety of benefits and programs, subject to eligibility, including:
Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts
401(k) retirement plan
Flexible Paid Time Off and paid parental leave
Life and Disability insurance
Our Sustainability Promise
We're on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can.
What do we offer in return?
A career that you define. At Howden, we value ersity - there is no one Howden type. Instead, we're looking for iniduals who share the same values as us:
Our successes have all come from someone brave enough to try something new
We support each other in the small everyday moments and the bigger challenges
We are determined to make a positive difference at work and beyond
Reasonable adjustments
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working.
If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
- Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
Permanent
Updated about 1 month ago
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