IT Help Desk

Location: Cincinnati United States

Job ID 2025-4924

Type Client Direct Placement

Job Description:

Responsibilities

We're looking for a detail-oriented and personable IT Help Desk Technician with experience in level 1 & level 2 assistance to be full time for our client in Ohio. We are looking for someone who thrives on delivering outstanding customer service while tackling erse technical challenges. You'll serve as the first and second line of defense for technical support, helping maintain and improve their Microsoft 365 infrastructure, secure file management (Egnyte), Microsoft Teams Rooms, and local networked environments. If you enjoy helping people and solving problems using your knowledge of modern tools this role is built for you. This position is a direct placement with our client located in Cincinnati, OH.

Qualifications

Responsible for:

• Respond to support requests via phone, email, and ticketing system in a professional and timely manner
• Provide hands-on and remote support for desktops, laptops, mobile devices, and peripherals (Windows)
• Support user onboarding/offboarding-including account setup, hardware provisioning, and documentation
• Troubleshoot common issues related to Microsoft 365, printers, and file access (Egnyte)
• Provide white-glove support with a focus on fast, friendly and effective solutions.
• Administer and troubleshoot Microsoft Intune for endpoint configuration, policy deployment, and compliance
• Manage identity, security groups, and device access through Entra ID / Azure Active Directory
• Set up, maintain, and troubleshoot Microsoft Teams Room systems and AV hardware
• Provide support for Egnyte file-sharing platform including user access management and sync issues
• Resolve escalated networking issues (basic switch/Wi-Fi setup, DNS, DHCP, IP configuration)
• Enforce and support security practices including multi-factor authentication (MFA), encryption, and patching
• Provide set-up and ongoing support for Microsoft Teams Rooms, video conferencing and AV equipment.
• Monitor and respond to alerts related to endpoint compliance, antivirus, and patching.
• Additional duties as assigned

Required Skills & Experience

• 3-5 years in a help desk or IT support role, with experience handling both Level 1 and Level 2 issues
• Strong communication skills and a customer-centric approach to support
• Familiarity with Microsoft 365, Entra ID / Azure AD, and Intune
• Experience supporting Microsoft Teams Room setups
• Basic networking knowledge: IP addressing, DNS, DHCP, switches, and Wi-Fi connectivity
• Understanding of cybersecurity fundamentals (e.g., endpoint protection, MFA, secure access and patch management)
• Experience supporting Egnyte or similar cloud file-sharing platforms
• Familiarity with hybrid environments and VPN configurations a plus
• Familiarity with printer and peripheral troubleshooting
• Working knowledge of remote support tools (e.g., TeamViewer, Quick Assist, AnyDesk, Ninja)
• Certifications such as CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator, or similar a plus
• Experience in hybrid or remote-first environments
• Ability to document processes and contribute to a shared knowledge base Soft Skills & Traits
• Strong customer service orientation and communication skills
• Ability to troubleshoot logically and explain technical solutions clearly
• Organized, detail-oriented, and be able to manage multiple tasks and priorities
• Self-starter with a team-first mentality and a willingness to grow and learn
• The candidate must have a car, as this position requires travel between location and the transportation of equipment
• A valid driver's license and proof of vehicle insurance will be required
• Legally authorized to work in the US without sponsorship
• Must demonstrate a "can-do" attitude

We focus on candidates that display our "ACE" factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.

Compensation Range:

$35.00 to $40.00 per hour

What you get:

Our client is committed to providing a comprehensive, best-in-class benefits package that supports the physical, financial, and emotional well-being of their employees. Their offerings include:

• Medical, dental, and vision insurance
• Life and disability coverage
• Generous 401(k) match
• Student loan repayment assistance

In addition to paid holidays, vacation, and personal days, they also offer:

• Fully paid medical and parental leave
• Access to mental health services
• Additional wellness resources and support

Overview

MOTIVATED…..make IT happen!

Sentinel Technologies, Inc. has been rated a top workplace every year since 2012!

About Us:

Sentinel delivers solutions that can efficiently address a range of IT needs - from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today's global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO.

If you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact!

If you share our passion about what technology can do and want to be part of a top workplace environment - we'd like to have you join our team. Learn more at www.sentinel.com/careers.

As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.

Sentinel is proud to be an equal opportunity employer including disability and veterans. In accordance with Title VII and state regulations, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, pregnancy, genetics, disability, military, veteran status or any other basis protected by law.

Job Title: Contract Analyst

Location: Austin United States

Job Description:

Job#: 3010299

Rate: 35/hr

100% Remote 

Overview:

We are seeking a detail-oriented and highly organized Contract Analyst to join our team supporting healthcare programs. This role is responsible for preparing, reviewing, and administering contracts to ensure compliance with company policies and industry regulations. The ideal candidate will have strong analytical skills, excellent communication abilities, and a proven track record in contract management within the healthcare sector.

Key Responsibilities:

• Draft, review, and process contracts related to healthcare programs, ensuring accuracy and compliance.
• Collaborate with internal teams including Customer Service, Sales, Marketing, and Legal to facilitate contract execution.
• Monitor contract performance and maintain organized records of all contractual documents.
• Identify and resolve contract-related issues, escalating when necessary.
• Manage multiple contracts and projects simultaneously, meeting deadlines and maintaining high standards.
• Ensure all contracts align with company goals and regulatory requirements.
• Provide guidance and support to stakeholders regarding contract terms and obligations.

Qualifications:

• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Proven experience in contract drafting, review, and administration.
• Ability to manage multiple ongoing matters efficiently.
• Exceptional attention to detail and organizational skills.
• Comfortable interacting with erse teams and external clients.
• Familiarity with healthcare industry standards and terminology is a plus.

Preferred Experience:

• 3+ years of experience in contract administration, preferably in the healthcare industry.
• Proficiency in contract management software and Microsoft Office Suite.
• Understanding of legal terminology and contract law principles.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.

Title: Tech Support Specialist

Location: Evansville United States

time type: Full time

job requisition id: R2512-49126

Job Description:

OneMain is currently hiring for Tech Support Specialists to join our OneSupport team. OneSupport is an internal help desk that provides technical and account support to OneMain team members. We strive to assist the company in all technical aspects and provide support through inbound calls and chats.

Applicants must display a strong aptitude for customer service and be motivated to learn financial and technical skills.

A comprehensive 10-week training program is provided to all new team members along with excellent opportunities for career growth and development.

In the Role

• Password Administration
• Chat Support
• Supporting customer applications, account servicing, and branch balancing
• Basic technical support for issues related but not limited to desktops, laptops, printers, network infrastructure, iPads, Remote Access, mobile devices, and email
• Assisting other departments with responsibilities and business needs

Requirements

• Strong verbal and written communication skills
• Aptitude for critical thinking and problem solving
• Capability to multitask
• Open minded towards change and dynamic workplace
• Flexible and Adaptable
• Customer Service Mindset
• High attention to detail
• Ability to work independently and within a team
• HS Diploma/GED

Location

Evansville, IN - Hybrid

Hours

During the 10-week training course, hours will be 8 AM - 5 PM.

After being fully trained, the hours will vary according to the schedule below:

• Mon - Friday shifts are as follows:

• 7 AM - 4 PM

• 8 AM - 5 PM

• 9 AM - 6 PM

• 10 AM - 7 PM

• 11 AM - 8 PM

• 12 PM - 9 PM

• Saturday shift is 7:00 AM - 3:30 PM, with a day off throughout the week. You will not be required to work more than one Saturday a month.

Who we Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers, and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with:

• Health and wellbeing options for team members and their dependents
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Continuing education
• Bonus eligible
• Paid time off
• Paid volunteer time
• And more

OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

Title: APD Specialist III

Location: Syracuse United States

Job Description:

We are Farmers!

We are… more than just your favorite commercials.  At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers.

Farmers is an award winning, equal opportunity employer, committed to the strength of an inclusive workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn't just our business - it's our culture!  To learn more about our high-performance culture and open opportunities, check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.

Workplace: Remote ( #LI-Remote )

Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office.

Job Summary

• Completes virtual or in-person vehicle inspections on repairable and/or total loss vehicles, establishes damages, and negotiates settlement of claims with customers and repair facilities.
• Works independently and/or collaboratively with claim owners to investigate coverage and liability on a case by case basis.
• Responsible for managing a variety of specialty auto losses specific to complex and severe damage estimates, Total Loss Express, Fire, Theft & Vandalism, diminution of value and other than auto property damage claims.
• Provides excellent service to internal and external customers.

Essential Job Functions

• Inspects, appraises or evaluates damaged property using claims estimating software and determines claims related damage.
• Completes auto repair estimates or adjusts repair facility estimates.
• Manages repair process and adjusts auto repair supplements.
• Field CR's will be required to make critical decisions on repair vs replace in addition to total vs repair at all times.
• Issues payments on site when appropriate.
• Completes vehicle total loss valuations.
• Explains total loss process and settles total loss claims.
• Obtains salvage release agreement from policyholder or claimant on total loss vehicles before assigning liability to Salvage department, mitigating additional salvage storage costs.
• Interacts/collaborates directly with policyholders, claimants, agents, repair facilities and attorneys to set appointments, explain damages and the repair process, and set expectations.
• Effectively collaborates with claim owners, defense counsel, SIU and independent adjustors for customer interaction and resolution strategy.
• Appropriate communication with all entities associated with the claim and the repair must be established and maintained at all times to ensure parts are available and ordered on time to keep repair on schedule.
• Confirms, explains, and applies coverage, assists with rental management, determines and reports on subrogation potential, fraud ind icators, negotiates and issues claim payments.
• Serves as mentor to less experienced adjusters, and demonstrates leadership skills on projects and in the workplace.
• Performs other duties as assigned.

Education Requirements

• High school diploma or equivalent required.
• Bachelor's degree preferred, or an automotive related Associate of Applied Science degree from an accredited technical college, or the experience described below.
• NY Auto Damage Appraiser license

Experience Requirements

• Advanced negotiating skills.
• Advanced in-person interpersonal and communication skills.
• Advanced computer and time management skills.
• 36 months of previous APD Estimating skills required or consistent demonstration of technical proficiency.
• Advanced knowledge of body and mechanical repair/replace operations.
• Advanced conflict resolution skills.
• Advanced critical thinking skills.

Benefits

• Farmers offers a competitive salary commensurate with experience, qualifications and location.

o DC/NJ/NY/OH Only: $29.21 - $52.88

• Medical
• Dental
• Vision
• Health Savings and Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• For more information, review "What we offer" on https://www.farmers.com/careers/corporate/#offer

Job Location(s): US - NY - Syracuse

Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.

Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any inidual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws.

Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.

Title: Billing Support

Location

Weave - Headquarters (Lehi, UT)

Employment Type

Full time

Location Type

Hybrid

Department

Customer Support

Job Description:

Weave Support is the lifeblood of customer retention! Our support representatives go above and beyond to ensure that we attend to every detail of our customer’s needs in order to resolve issues in less time and with the utmost level of satisfaction. Not only does our support team tackle every call and message with a personalized approach, but they receive extensive amounts of training to become product experts and resolve concerns in a timely and efficient manner.

In this role, you will get to help our customers continually love Weave by being their superhero in answering their billing related questions. We will train you on how to triage, direct, and manage customer requests. You will partner with your peers and other teams to resolve customer problems in a timely, efficient manner while providing superior customer service.

• This position will be hybrid (in-office Tuesdays).

• Training for this role is conducted onsite at our Lehi, UT HQ

• Reports to Customer Support Team Lead

What you will own 

• Communicate with customers via inbound phone calls

• Provide follow up to customers via outbound calls and emails

• Clarifying Billing terms with customers, including billing dates, initiation of billing, the breakdown of amounts, etc. 

• Reach out to overdue customers to update billing information.

• Upselling customers to annual billing, as well as identifying potential churn risks

• Save the day for our customers by driving an amazing customer experience that makes our customers smile

What you will need to accomplish the job 

• Minimum of 1 year of Customer Support experience

• Strong phone presence and excellent written and verbal communication skills as you will be communicating with customers through phone (primarily), and email channels

• Must have solid computer skills, and the ability to adapt and learn technology quickly

• Experience working with browsers, spreadsheets, and text documents. Ability to troubleshoot and resolve basic customer issues.

• Must have strong soft skills and ability to de-escalate upset customers

What will make us love you

• Previous Phone Support experience

• Passionate about helping the customer. Must be positive, attentive and demonstrate the ability to do what's necessary to get the situation resolved

At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.

Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all iniduals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.

All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.

Title: Customer Service Representative- Care Oregon Call Center

Location: OR-Clackamas

Job Description:

Transdev in Clackamas OR is hiring a Customer Service Representative to act as a liaison for our customers, providers, and client. We are seeking friendly, customer service-oriented people who are dedicated to safety.

Transdev is proud to offer:

• Competitive compensation package of minimum $21.85/HR- maximum $21.85/HR

• Paid Training provided

• Work from home after a week and a half in the office

• Resume is required

Benefits include:

• Vacation: minimum of two (2) weeks

• Sick days: 5 days

• Holidays: 12 days; 8 standard and 4 floating

• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Benefits may vary depending on location policy. The above represents the standard Corporate Policy.

Key Responsibilities:

• Respond to customer inquiries and concerns with timely responses and accurate information or redirecting to a supervisor.

• Comprehensive understanding of policies and procedures

• Meet or exceed established performance requirements.

• Document trip authorizations and details including transportation type, pickup times, appointment times and addresses.

• Other duties as required.

Qualifications:

• High School Diploma, GED or equivalent.

• Computer literate

• Excellent customer service skills.

• Ability to operate standard telephone system.

• Must be able to work shifts or flexible work schedules as needed.

• Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.

Physical Requirements:

The essential functions of this position require the ability to:

• Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations.

• Sit for extended periods (up to 6–8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces

• Push and pull objects up to 20 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level

• Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.

Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected]

Transdev maintains a drug-free workplace. Applicants must:

• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).

• Successfully pass a pre-employment drug screen.

Job Category: Customer Service

Job Type: Full Time

Req ID: 6973

Pay Group: 2V9

Cost Center: 55458

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.

Title: Front Desk Coordinator (Part Time/Bilingual Spanish Preferred)

Location: Rockville Centre United States

Job Description:

Company Description

Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it’s not just what we do, it’s who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible.

We are currently hiring a Clinic Support Associate for immediate, long-term employment. Our expectations of a clinic support associate is to do any clinic support duties such as Front Desk and Aiding. You'll help manage front desk operations and assist clinicians with patient care — ensuring a smooth, welcoming experience for every patient.

If you're looking for a hands-on role in a fast-growing field where you can make a real impact, this is a great opportunity to learn and grow with an expert team.

Apply today and join a team that puts patients and people first.

Days & Hours: Monday-Thursday 2pm-8pm Friday 12pm-6pm

Essential Responsibilities

• Greets and welcomes patients and visitors with an upbeat attitude and warm, inviting smile—whether in person or over the phone—while answering or directing inquiries and efficiently checking in patients.
• Delivers a high level of customer service by ensuring patient satisfaction, optimizing provider time, and maximizing treatment room utilization through accurate appointment scheduling in person or via phone.
• Manages scheduling operations with a focus on growth, including maximizing provider availability and treatment room usage.
• Maintains on-time patient flow by promptly notifying clinicians of patient arrivals, monitoring service delivery against the schedule, and alerting providers of any delays.
• Receives and processes incoming faxes promptly, ensuring timely communication and documentation.
• Performs accurate data entry into the Electronic Medical Record (EMR) system, including patient information, treatment plans, and updates.
• Generates reports, logs, and lists, including financial reconciliations and patient retention tracking, with a high level of accuracy.
• Ensures co-pays are tallied, reconciled, and manages credit extended to patients.
• Sets up new and returning patient cases in Theraoffice, including obtaining and verifying demographic and insurance information.
• Contacts treating physicians to obtain updated prescriptions for Occupational and Physical Therapy treatments and obtains Plans of Care, updating the system accordingly.
• Assists patients during therapy by applying heat packs, paraffin dips, helping into pools and onto equipment, monitoring exercise, and guiding through prescribed routines.
• Educates patients on proper equipment use and exercise techniques to ensure safety and effectiveness.
• Prepares patients for therapy treatments by providing comfort, assistance, and reassurance.
• Provides information to patients by answering questions, addressing concerns, and alleviating fears with empathy and professionalism.
• Maintains patient confidentiality and protects sensitive information in compliance with HIPAA guidelines and clinic policies.
• Maintains a safe, clean, and organized environment by complying with all procedures, rules, and regulations.
• Performs light cleaning duties including laundry, treatment table turnover (cleaning and sanitizing), and garbage disposal to ensure a hygienic treatment area.
• Prepares treatment rooms by sterilizing and delivering equipment and supplies, positioning equipment for therapist access, assisting patients on equipment, and following prescribed protocols before patient arrival.
• Answers calls from physicians, hospitals, and patients, demonstrating exemplary customer service skills.
• Maintains physical therapy supplies inventory by monitoring stock levels, anticipating needs, placing and expediting orders, and verifying receipt of supplies.
• Performs other duties and assignments as required to support clinic operations and patient care

Physical Requirements

While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception.

The above statements are meant to describe the general nature and level of work being performed by iniduals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate.

Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled iniduals in order to ensure access to the company’s services (may include: visitors, patients, staff members, or others).

Qualifications

• High school diploma or GED is required.
• One (1) year of medical office experience preferred, with familiarity in EMR systems a plus.
• One year of experience in a customer service-oriented role is strongly preferred.
• Proficiency in Google Suite is required.
• Strong communication skills and the ability to interact professionally with customers, co-workers, and management, while calmly and effectively resolving client concerns
• Ability to work effectively within a team environment.
• Excellent interpersonal skills and the ability to quickly adapt to new programs.
• Ability to successfully complete in-service training.
• Ability to observe, evaluate, and record patients' conditions, reactions, and changes in physical condition.
• Ability to maintain a professional attitude and conduct in the welfare of patients.
• Strong record-keeping and report-writing skills.
• Ability to use logic and problem-solving skills to resolve issues
• Ability to work independently under tight deadlines in a rapidly changing environment
• Excellent time management and organizational skills
• We’re looking for career-minded iniduals interested in long term-opportunities, not seasonal or temporary roles

Additional Information

What We Offer!

• Competitive compensation package
• 401(k) plan with company matching options
• Generous Paid Time Off
• A rich benefits package, including medical, dental, life and long-term disability insurance
• Progressive Leadership Development Programs
• New York's 529 College Savings Program
• Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. through our partnership with Plum Benefits
• FSA Plans- pre tax savings plans to pay for unreimbursed medical and dental expenses, travel to & from work
• Company Events- Annual Family Field Day, Leadership Retreats, and Holiday Awards Celebration
• And much more!

The anticipated hourly pay range for this position is $17-20/hr. Compensation is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography. Medical, dental, vision, 401(k), paid time off, and other benefits are also available, subject to the terms of the Company's plan.

Title: Care Pro Relationship Manager

Location: Remote Position

Job Description:

Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor’s growing portfolio includes its consumer care brand, Home Instead, Inc., the world’s leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually.

Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms.

Join us to create a new and better aging experience for our clients, their families, and our Care Professionals. 

About the Role: 

We are looking for a Care Pro Relationship Manager who can develop and execute a consistent staffing strategy that supports exceptional experiences for both our Clients and Care Pros (caregivers). This role is at the heart of our mission—balancing the needs of clients and the wellbeing of Care Pros through thoughtful staffing, strong relationships, and close collaboration with the Client Manager.

As a Care Pro Relationship Manager, you will proactively engage and build trusted relationships with our Care Pros, ensuring they feel valued, supported, and set up for success. You’ll lead with empathy and operational rigor, driving staffing strategy and execution that enable seamless client care and a sense of purpose and belonging for every Care Pro.

This is a Remote role, supporting our Care Pros in our Eastern Time Zone markets, and this role requires working Monday through Friday, 8:00a-5:00p, Eastern Time. Flexibility and availability to occasionally respond on evenings or weekends may be needed. 

About the Team:

At Honor, we are redefining what homecare can be — blending world-class operations, innovative technology, and compassionate service to transform the industry.

Our Operations Team is the engine of our home care platform, built on two essential, highly collaborative functions. Client Managers own the client experience and drive business growth by focusing deeply on satisfaction, quality, and long-term relationships. Working in tandem, Care Pro Relationship Managers ensure the success of our vital field staff by supporting the Care Pro experience — driving exceptional staffing outcomes through the best quality matches, fostering engagement, and strengthening retention. Together, we deliver a seamless, high-quality, and scalable care experience for both our clients and the Care Professionals who make it all possible.

As a Care Pro Relationship Manager at Honor, you will:

Oversee and execute market staffing strategy

• Develop and manage market staffing strategy through consistent Care Pro outreach and relationship building, staffing best practices, schedule building and adherence, and creative staffing processes while utilizing innovative tools.
• Work in tight coordination with the Client Manager to understand specific Client context and care plans, suboptimal matches, and schedule nuances, in order to create the best scheduling match possible.
• Ensure that you quickly mobilize newly hired Care Professionals to get them work quickly and efficiently.

Provide exceptional service to Care Pros 

• Support Care Pros in the market by being their primary point of contact and providing actionable feedback and coaching to enable their success at every visit.
• Foster relationships with Care Pros in the market to facilitate quality matches between Care Pros and clients with a focus on client and Care Professional retention.

Coordinate closely with Client Manager to execute care delivery

• Align with Client Manager on daily and weekly market priorities.
• Communicate seamlessly to ensure scheduling decisions and Care Pro performance feedback are executed in a timely manner.
• Share critical feedback and updates from Care Pros that impact Client Manager workflows.
• Support Client Manager on partner communication, client experience tasks, or billing / collections efforts as needed.

Partner across Honor to deliver a seamless experience

• Prioritize work with the market team to meet the dynamically changing needs of partners, clients and Care Professionals, including triaging and completing tickets and delegating work.
• Work with the market team to manage real-time questions, issues, or changes relating to clients.
• Work directly with Care Pro Performance teams to ensure consistent Care Professional performance management experience.
• Work cross-functionally to provide feedback and to support to other internal efforts such as CPHR, Trust and Safety, Recruiting and Training.

We’re looking for you to bring: 

• 3+ years of experience in a complex client, patient management, or high-volume customer service role; staffing experience strongly preferred
• Proven commitment to exceptional service and sensitivity to client and caregiver needs, with a strong focus on delivering high-quality care experiences
• Background in operations or healthcare/home care environments preferred
• Exceptional relationship management, communication, and interpersonal skills
• Strong analytical and problem-solving abilities with a data-informed approach to staffing and scheduling
• Comfort with technology; experience using scheduling, CRM, or workforce management systems a plus
• Excellent organizational skills and ability to manage multiple priorities in a fast-paced, dynamic environment
• Adaptable and resilient, with a proactive, solution-oriented mindset
• Collaborative team player with experience partnering cross-functionally

Key Performance Indicators for this role:

• Phone answer rate
• Ticket management
• Schedule consistency
• Visit fulfillment

Leadership Principles in Action as Care Pro Relationship Manager:

Honor’s Leadership Principles are the foundation of translating our mission into action. These principles define how we show up and make decisions, and how we hire, develop and grow talent. While Honor has 13 leadership principles, the following are particularly relevant to this role:

• Are Mission First: Leaders demonstrate a genuine passion for our mission. They prioritize decisions and activities that move the mission forward.
• Relentlessly Focus on Clients: Leaders always start with the client and work backwards. They are maniacally focused on creating solutions that lead to better care for our clients.
• Always Push: Leaders set a high bar for themselves and others. They know that mediocrity isn't an option; they set ambitious goals, always strive for better, and commit to delivering top-notch service and outcomes.
• Identify Problems: Leaders have a keen sense that an identifiable problem is present. They identify it, determine the root cause and propose a solution. Leaders ensure solutions are implemented and partner as necessary.
• GSD (get stuff done): Leaders make tangible progress, delivering quality and timely results. When looking at their accomplishments over the course of a month, it's staggering what they have accomplished and how much they have moved the organization forward.

The annual base salary for this role is $64,000-$69,000. Inidual compensation will be commensurate with the candidate's experience and qualifications.

Base pay is just one part of our total rewards program.  Honor offers equity and 401K with up to a 4% match.  We provide medical, dental and vision coverage including a zero cost plan for employees.  Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option.  We offer a generous time off program, Employee Assistance Program.

Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief. 

Our range reflects the hiring range for this position.  We use national average to determine pay as we are a remote first company.  Inidual pay is based on a number of factors including qualifications, skills, experience, education, and training.

Base pay is just a part of our total rewards program.  Honor offers equity and 401K with up to a 4% match.  We provide medical, dental and vision coverage including zero cost plans for employees.  Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option.  We offer a generous time off program, mental health benefits, wellness program, and discount program.

Hiring Salary Range

$64,000 - $69,000 USD

Title: Bank Receptionist

Location: Norwich United Kingdom

Job Description:

Bank Receptionist | Norwich | Ad-Hoc Shifts | Administration/Customer Service

We have an opportunity for Receptionist to join their team on the bank.

You will be responsible for delivering exceptional standards of administration and customer service while acting as the front face of the hospital. This is a fast-paced role that involves liaising with patients, Consultants, and all hospital departments.

We are looking for an inidual who demonstrates:

• A professional approach and excellent verbal communication skills
• Initiative and adaptability
• The ability to work effectively within a team
• You must be computer literate, with experience in Microsoft Word and Outlook being essential.
• Experience in a front-facing or customer service role
• Proven organisational and communication skills at all levels, both written and verbal
• Ability to communicate effectively with colleagues and consultants on a day-to-day basis, using appropriate methods and interpersonal skills
• A positive, willing attitude
• Self-motivation and strong organisational, interpersonal, and customer service skills

Bank 0 hours on a flexible basis – ideally available up to 2 days per week Any days Mon - Sun (Enhancements on rates for evenings/weekend shifts) 06:30-14:30, 09:00-17:00, 13:00-21:00, 08:00-16:00, 12:00-20:00 & 12:30-20:30

A Bank contract at Spire Healthcare is a flexible employment agreement where you are not committed to a set number of hours per week. Instead, you work on an ad-hoc basis, filling shifts that are available at our hospital.

This type of contract is ideal for iniduals seeking flexibility, as it allows you to choose shifts that fit your availability, giving you a better work-life balance. Bank contracts are also a fantastic way to earn additional income alongside other contracted work.

Our Bank staff play a crucial role in maintaining service levels during peak times or staff shortages, ensuring that patient care remains uninterrupted.

Benefits

• Bank colleagues are paid weekly
• We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
• Save an average of £50 per month with our free onsite car park
• Access to Spire Healthcare pension
• Access to Blue Light Card discounts
• Free uniform
• Free DBS
• Full induction, including mandatory training updates
• Opportunities for further training and progression into permanent posts
• Knowledge, support and guidance through your recruitment journey from Spire’s specialist Resourcing Team

Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Closing Date:  If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.

About Us 

Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services.

Job Info

• Job Identification25690
• Job CategoryPatient Support
• Degree LevelGCSE Level/O-Level
• Job SchedulePart time
• Locations Old Watton Road, Norwich, Norfolk, NR4 7TD, GB

Title: Access Control Specialist 

Location: Schofield Barracks, Hawaii, United States

Work Type: Part Time, Onsite

Job ID: R0147011

Job Description:

Join our team of 500+ front-line security professionals ensuring that our nation's most precious assets are protected. As a physical security specialist, you will be provided with exceptional training and growth opportunities while playing a critical role in the workplace and mission security for a US intelligence community customer.

Are you Vigilant, Trustworthy and Patient?

If security is important to you, keep reading. These are the foundational qualities we are looking for in our Access Control Specialists!

Essential Responsibilities:

• Monitor and control the access of employees and visitors in and out of restricted areas by ensuring people have proper access.

• Ensure that prohibited and restricted items do not find their way in or out of the building.

• Diligently monitor your restricted area.

• Provide excellent customer service to all employees and visitors.

• Remain alert and aware of surroundings.

• Exhibit excellent communication in every interaction.

• Ensure attention to detail.

• The ability to work independently during your scheduled shift(s).

• The ability to adapt to change within high-volume, fast-paced, and slow-paced environments.

Minimum Requirements:

• Currently hold an active TS/SCI with Poly.

• You must be able to work 1st Shift: (6:00am - 2:00pm) (SHIFT +/- 1 hour), 2nd Shift: (2:00pm - 10:00pm) (SHIFT +/- 1 hour) or 3rd Shift: (10:00pm - 6:00am) (SHIFT +/- 1 hour) shift based on contract needs; this work supports 24/7 operations, and you may be assigned challenging shifts, but it will be worth it!

• Must commit to working one (1) weekend shift every weekend.

• Must have and maintain a valid state driver's license in good standing.

• High School diploma or GED.

• U.S. citizenship.

• Currently live on the island of Oahu.

• Read, speak, and understand English language fluently.

• You will need to be comfortable leaving your mobile device at home or in your car. The assigned work location will be in a restricted mobile communication zone.

• Must be available to work 2 major holidays and 1 minor holiday, as determined by Amentum, per year.

Work Environment, Physical Demands, and Mental Demands

You need to be physically able to perform all duties and functions as specified:

• You need to see well and to prove it. So, you should have 20/20 vision (glasses and contacts count) and close vision correctable to Jaeger No. 4 type test for both eyes.

• You need to be free of color blindness.

• You should have normal fields of vision and good depth perception, as defined by the Snellen chart.

• You need to be able to have hearing which is correctable to normal level hearing with hearing aids. Normal hearing levels are demonstrated by a pure tone audiometry hearing level (HL) of 0 decibels (dB) or lower.

• You need to be able to stand continuously for 4 hours at a time.

• The ability to work independently during your scheduled shift(s).

• The ability to adapt to change within a high-volume, fast-paced environment.

Salary and Other Compensation: The starting hourly rate for this position is between $18.70-$32.00 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: State-mandated sick leave (if applicable), the Employee Assistance Program (EAP), and the 401(k) plan with year-round enrollment. You are not eligible for medical insurance, dental insurance, vision insurance, life insurance, AD&D, or voluntary benefits.

Compensation Details:

The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.

Benefits Overview:

Our health and welfare benefits are designed to support you and your priorities. Offerings include:

• Health, dental, and vision insurance

• Paid time off and holidays

• Retirement benefits (including 401(k) matching)

• Educational reimbursement

• Parental leave

• Employee stock purchase plan

• Tax-saving options

• Disability and life insurance

• Pet insurance

Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.

Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.

Title: Emergency Dept Reception Supervisor

Location: Haverfordwest United Kingdom

Job Description:

Main area Administration Grade Band 4 Contract Permanent Hours Part time - 33.75 hours per week (Variable shift patterns are available) Job ref 100-AC356-1225

Site Withybush General Hospital Town Haverfordwest Salary £27,898 - £30,615 per annum pro rata Salary period 

Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.

Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.

Job overview

We're seeking a motivated and dynamic Reception Supervisor to lead our busy Emergency Department reception team. This is a fantastic opportunity to play a key role at the heart of patient care, ensuring our front desk runs smoothly and efficiently.

As the Reception Supervisor, you'll inspire and support a team of dedicated receptionists, fostering collaboration while demonstrating strong leadership. You'll be a confident communicator, able to handle sensitive information with discretion, and thrive in a fast-paced environment where no two days are the same. If you're a team player with proven leadership skills and a passion for delivering excellent service, this is the role for you.

Main duties of the job

This pivotal role ensures the smooth running of front-line services, supporting patients, staff, and the wider hospital community.

Key Responsibilities will include the following:

Lead and support reception staff, managing rotas, workload, and training.

Ensure 24/7 readiness of the reception service, including major incident response.

Act as a key communication link with hospital teams and external agencies.

Handle sensitive information with discretion and professionalism.

Coach and mentor staff to deliver compassionate service in challenging situations.

Oversee recruitment, induction, appraisals, and staff development.

Maintain accurate patient records, clinical notes, and data systems. Investigate complaints, incidents, and ensure compliance with Health Board policies.

Drive service improvements, update procedures, and ensure Health & Safety standards.

You will be a confident leader with excellent communication skills, empathy, and resilience. You'll thrive in a fast-paced environment, balancing operational demands with staff support, and ensuring patients receive the highest standard of care.

Working for our organisation

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Detailed job description and main responsibilities

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Person specification

Qualifications and knowledge

Essential criteria

• Level 4 qualification (e.g. Diploma, NVQ4, BTEC) OR equivalent demonstrable experience of administrative / supervisory skills and knowledge
• Working knowledge of Microsoft 365 application
• Basic understanding of Resource Management
• Knowledge of Patient Administration System

Desirable criteria

• Relevant Qualification in a Management / Supervisory role

Experience

Essential criteria

• Previous NHS experience working in an administrative role
• Work as part of a multidisciplinary team
• Relevant experience at supervisory level

Desirable criteria

• Experience of teaching and assessing

Language Skills

Desirable criteria

• Welsh Speaker (Level 1)

Title: Front Desk Receptionist - Part Time - Bilingual Spanish

Location: 3609 Business Center Dr suite 112, Pearland, TX 77584, USA

Job Description:

Part-time

Company Description

America's Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow, with 1000 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price.

For more details about America's Best, visit AmericasBest.com.

At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

As the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store. They keep organized patient records and help patient schedules flow smoothly. They’re the glue to our operations, helping everyone to stay on track. The role provides prompt, courteous service to customers either on the phone or in person.

How would you like Sundays off? Yes, every Sunday we’re closed!

Job Description

What would you do? – The Specifics

• Ensures high quality customer service while following all safety protocols.
• Ensures a smooth flow of customers through the store.
• Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol.
• Processes and understands managed care plans while obtaining document information from the insurance company as needed.
• Provides customers basic and accurate information.
• Schedules and confirms appointments, follow-up visits and classes.
• Files all patient records daily and pulls patient files for the next day's appointments.
• Checks order status and notifies customers when orders are in or of any delays.
• Keeps reception area tidy and presentable with all necessary materials.
• Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies.
• Participates in regularly scheduled mandatory communication meetings.

Qualifications

 Are you the right fit? – The Suitable Talent

• Experience as a Receptionist, Front Office Representative or similar role preferred but not required.
• 0-2 years related experience or training preferred.
• Experience handling multiple phone lines preferred.
• Strong customer service skills required
• Strong organizational skills required

Education:  High School Diploma or equivalent.

Additional Information

At National Vision, we reward hard work with competitive pay, bonus opportunities, and a benefits package to support you and your family now and in the future.  

Our Benefits Include: 

• 401k retirement savings with company match and stock purchase plan 
• Paid sick time 
• Parental leave 
• Employee eyewear discount 
• College scholarship program

Focus on professional growth and long-term career fulfillment: 

• Training programs available 
• Access to educational courses
• Emphasis on internal promotions and career advancement.

At National Vision, you’ll enjoy more than just a job – you’ll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly! 

We are an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

Title: Application Support Group Agent – New Accounts Team (German Speaking)

Location: Dublin, Ireland

Hybrid

Job Description:

Company Overview

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.

IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve inidual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.

Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.

We are seeking a motivated and detail-oriented Application Support Agent to join our New Accounts Team in Dublin. In this client-facing role, you will support the onboarding process for new clients across Europe, ensuring regulatory compliance, delivering excellent service, and helping maintain the efficiency of our account setup procedures.

This is an ideal opportunity for someone who is tech-savvy, multilingual, and looking to grow within a global fintech organization.

Key Responsibilities

• Provide customer support to institutional and retail clients via phone, ticketing system, and live chat, assisting them throughout the account opening process.

• Validate documentation related to new account openings under European regulations.

• Communicate with clients, sales representatives, and internal departments.

• Collaborate with cross-functional teams to troubleshoot account setup and verification issues.

• Perform AML and KYC checks by cross-referencing internal and external databases.

• Ensure all onboarding steps comply with internal policies and regulatory standards.

• Maintain a professional and client-focused attitude in all communications.

Qualifications & Skills

• Commercial apprenticeship or equivalent

• Fluency in English with advanced German language skills. 

• Strong communication skills and ability to work independently.

• Proficient in PC usage and internet-based tools.

• Self-confident, organized, and capable of multitasking.

• Interest in financial markets, regulation, or client operations is a plus.

What We Offer

• Hybrid working model (3 days in office). Office location - North Dock One, 91/92 North Wall Quay, Dublin, D01 H7V7 

• Competitive compensation packages including private healthcare, pension, life insurance, income protection, discretionary annual bonus.

• Global Employee Assistance Program

• Cycle to work scheme & Tax Saver commute scheme

• Free lunch for all employees working from the office of a value up to 14.50 euro per day.

Ready to Apply: 

If you’re eager to build a career in fintech, enjoy working with international clients, and thrive in a performance-driven culture, we’d love to hear from you. Apply now and grow with Interactive Brokers.

Title: Partner Support Specialist

Location: Waltham, MA, Loveland, CO, or Remote

Hybrid/ Remote

Job Description:

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.  Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and iniduals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!

At Constant Contact, we are seriously awesome people who take ownership and accountability and make an impact by operating with integrity, intelligence and a passion for our customers’ success. There’s something  profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and iniduals to succeed by giving them all the help and tools they need to grow. We’re energized by new challenges and new possibilities-and we’re just getting started!

What you'll do:

• Provide a best in class support experience to our partners and their clients with a focus on efficiently addressing requests and inquiries along with educating and empowering partners. 

• Answer questions about Partner Billing, including direct deposit, revenue share, and more. 

• Utilize a full suite of internal resources to resolve complex technical and billing issues, including the use of appropriate escalation channels.

• Reliably record and track defects and feature requests and communicate product and partnership concerns that are being shared by our partners and their clients.

• Actively participate in team meetings and development sessions to help you build skills and drive improvements within the team.  

• Provide feedback on processes and our product to ensure we are meeting the needs of our customers.

• Demonstrate adaptability and flexibility daily as we support a dynamic and growing customer base.

• Inventory management is a critical component of our support model.  Timely and accurate responses to our customers are required.

Who you are:

• Dependable: 12+ months in a support or professional services role without corrective action and 80% attendance or better

• TechSavvy: You know your way around a computer. From surfing the web to troubleshooting your smartphone, you have done it all!

• A People Person: You find it easy to make connections with others and can’t imagine a job without human to human contact

• Customer Centric: You enjoy delighting the customer and are willing to go above and beyond to do so

• A Master Multitasker: You’ll be speaking with customers, reviewing their marketing materials, and navigating our knowledge base – all at the same time

• Detail Oriented: Since we are in a virtual environment, you must demonstrate superior verbal and written communication skills, problem solving skills and flexibility

• A Team Player: You coordinate with your team and manager(s) to help reach collective goals and directives, ensuring no fellow teammate is left behind

• Adaptable: You are ready to adapt to an ever-changing part of the business and are ready to take on new challenges as they arise.

Why You’ll Love Us:

• We celebrate one another’s differences. We are proud of our culture of ersity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees. 

• Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.

• You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.

• A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family

At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues.

Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands.

Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to iniduals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Notice to Recruiters and Staffing Agencies:

Constant Contact has an internal talent acquisition department and designated career site for iniduals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Title: Professional Services Consultant

Location: Seattle, WA

Type: Full-Time

Workplace: hybrid

Category: Professional Services

Job Description:

About Outreach

Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, ZoomInfo, and Verizon to name a few. To learn more, please visit www.outreach.io.

About the Team 

The Professional Services team is the main point of contact with Outreach customers after a sale is complete. They are made up of leading experts on Sales Engagement, Conversational Intelligence, and Forecasting who bring innovation to implementation each and every day. As a vital part of our customer success ecosystem, the professional services team ensures that a customer’s initial onboarding and implementation are exceptional. They will educate our customers on the benefits and features of our core product, inspire their organization, and help them immediately start exceeding their KPIs.  

About the Role  

As a Professional Services Consultant, you are a trusted advisor to customers who have just purchased an Outreach project and will ensure that their initial onboarding and services experience are exceptional. You will provide strategic insight to customers throughout the implementation and partner with them to provide overall platform best practices, influence their GTM strategy, technical configuration, change management methods, and how best to engage their teams to drive adoption. You will work with multiple teams within Outreach to ensure that a customer’s journey is well documented, that handoffs between teams are seamless, and that customer feedback is captured (Sales, Presales, Customer Success, Education, Support, Product, Engineering). This role will report to the Consulting Practice Manager and will play a pivotal role in Outreach’s continued success as we continue to scale.  

Location: Seattle preferred, but open to candidates in the Central Time Zone, with a preference for Austin, TX, and Chicago, IL.

Your Daily Adventures Will Include

• • Work as the initial main point of contact with Outreach customers after a sale is complete 
  • Provide an exceptional implementation experience to all customers and stakeholders, ensuring customer teams are up and running on time 
  • Partnering with customers to provide overall platform best practices, influence their GTM strategy, technical configuration, change management methods, and how best to engage their teams to drive adoption 
  • Work with existing customers that purchase additional services post-launch, in areas such as managed services, optimizations, technical audits, and expansions 
  • Identify new opportunities for additional services and direct customers to the appropriate parties to engage in the scoping process 
  • Relentless drive to understand our customers and key stakeholders, in addition to being solution oriented when addressing their pain points 
  • Ensure all customer information is well documented and managed, allowing for flawless handoff between teams and resources 
  • Demonstrate project management excellence including the ability to keep stakeholders on track, stay within budget and margin, manage risks, ensure milestones are met on time, and secure customer sign off at project completion 
  • Help ensure successful adoption of the platform during and post go-live 
  • Take ownership of the post launch handoff of customers to our customer success team 
  • Influence all levels of leadership ranging from analysts, management and executive level personnel 
  • Work with support, product and engineering teams to ensure customer feedback is captured and realized 
  • Develop proficiency in product capabilities and sales process best practices, including a deep technical knowledge of the product 
  • Contribute to defining and refining initiatives, methodologies, assets, and programs within the Professional Services team 
  • Assess problems and roadblocks, driving toward resolution with minimal assistance

Our Vision of You

• • Experienced Professional Services Professional - You will have 3 plus years of experience in professional services, consulting, implementation, or related field (ie. customer success) acting as a strategic advisor to customers ranging from SMB to Enterprise, ideally in a SaaS environment
  • Consultant & Trusted Advisor - You have a proven track record of building trust and developing client relationships while ensuring customer satisfaction through implementation excellence including inspiring, education/ training, driving adoption, consultative stakeholder management, and comfort with change management  
  • Project Manager - You drive initiatives with clear expectations, manage risk, and identify and adhere to project timelines 
  • Proactive & Self Driven - You are a proven self-starter and able to come up to speed on complex, difficult concepts with minimal assistance. A plus if you have a history of improving processes, methodologies, programs, or frameworks! 
  • Strategic Problem Solver - You have the ability to break down ambiguous problems into concrete, manageable components and think through optimal solutions 
  • Technical Aptitude - You have the ability to understand deep technical aspects of a product and educate others using simplified explanations with a track record of learning new tools and processes in a fast-paced environment

$70,000 - $110,000 a year

The base salary range for this role is $70,000-$110,000. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Actual compensation is based on factors such as your skills, qualifications, and experience. Final offers are determined through a holistic assessment and will vary within the posted range. Your Recruiter will share specific details based on your location and role during the hiring process. 

#LI-AK1

#hybrid

Why You’ll Love It Here

• Flexible time off

• 401k to help you save for the future

• Generous medical, dental, and vision coverage for full-time employees and their dependents

• A parental leave program that includes options for a paid night nurse, and a gradual return to work

• Infertility/ assisted reproductive services benefit

• Employee referral bonuses to encourage the addition of great new people to the team

• Snacks and beverages in the Office, along with fun events to celebrate

• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military

Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a erse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.

Title: Manager, RCSS Referrals

Location: UT-SALT LAKE CITY

Job Description: 

Reqid: 80240

Overview

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA

The position is responsible for overseeing and leading the work of the Referral Services Center (RSC). The focus of RSC is to coordinate referrals across U of U Health and connect the patient to the right provider for the right care. Further, this position is responsible for supporting institutional referral processes, serving as a resource and expert for the institution. The incumbent is knowledgeable in industry best practices and champions ongoing process improvement efforts.

Corporate Overview: University of Utah Health is an integrated academic healthcare system with five hospitals including a level 1 trauma center, eleven community health centers, over 1,600 providers, and a health plan serving over 200,000 members.

University of Utah Health is nationally ranked and recognized for our academic research, quality standards and overall patient experience. In addition to our clinical delivery system, we have a School of Medicine, School of Dentistry, College of Nursing, College of Pharmacy, and College of Health providing education and training for over 1,250 providers annually. We have over 2 million patient visits annually and research grants exceeding $350 million. University of Utah Hospitals and Clinics represents our clinical operations for the larger health system.

Responsibilities

Job Specific Responsibilities and Accountabilities

• Performs to required standards for job specific responsibilities and technical competencies.

• Oversee and manage the referral process, ensuring that referrals are processed efficiently and accurately.

• Leads ongoing process improvement efforts to improve referral indicators, process flow, and provider and patient experience.

• Analyzes referral data to identify opportunities for improvement, streamlining processes, and enhancing efficiency.

• Seeks out industry best practice, new tools or technology, and innovative ideas.

• Collaborates with stakeholders in establishing system standards for referral processes including provider communication, patient communication, and overall system workflows.

• Partners effectively with other areas including IT, Operations, Clinical, Leadership and Providers.

Talent Management

• Hiring, training, developing, and communicating with staff.

Financial Management

• Responsible for developing, monitoring and achieving budget goals.

• Manages labor and non-labor expenses to budget or flex budget.

• Manages revenue to budget to maximize potential revenue.

EPE/Service

• Responsible for patient satisfaction scores within assigned area(s).

• Responsible for upholding PROMISE standards of direct reports and team members.

Quality

• Responsible to achieve quality goals for assigned area(s).

• Manages and promotes continuous process improvements in assigned area(s).

Performance Management

• Responsible to provide staff feedback on performance, including on-time appraisals and coaching.

• Responsible to deal with conflicts in a proactive manner and to reach resolution in a timely manner.

Building Relationships

• Forms positive relationships with staff, peers, and senior leadership to support the mission, vision, values, and performance standards of the organization.

• Actively engages staff with updates and news as well as involving staff in decisions and work teams. Provides feedback and recognition when appropriate.

Knowledge / Skills / Abilities

• Ability to perform the essential functions of the job as outlined above.

• Demonstrated leadership, human relations, and effective communication skills.

• Ability to determine the appropriate staff mixes to support patient and customer needs.

• Knowledge of hospital business operations and demonstrated strategic planning skills.

• Experience in call center, scheduling, registration, check-in, front-end and/or referral processes.

• Monitor key performance measures and make data driven decisions for improvement.

• Demonstrated process improvement experience and innovative thinking.

• Strong commitment to patient experience and customer focused outcomes.

• Ability to partner effectively with other areas and leadership including IT, Operations, etc

• Experience with payroll practices and accurate timekeeping for direct reports and team members.

• Knowledge of industry best practices and technology solutions including telephony systems.

Qualifications

Qualifications Required

• Bachelor's degree in a related area of assignment, or equivalency.

• Four years of more progressively responsible management experience.

Qualifications (Preferred)

Preferred

• Master's degree in a related area, or equivalency.

• Applicable supervisory training

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

• This is a sedentary position in an office setting that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.

Physical Requirements

Listening, Speaking

Multi-lingual Candidates Welcomed

To inquire about this posting, email: [email protected]

EEO Statement

University of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patient populations.

All qualified iniduals are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to iniduals with disabilities.

University of Utah Health Hospitals and Clinics, a part of The University of Utah, is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

 If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at: www.utah.edu/nondiscrimination/

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). 

This position may require the successful completion of a criminal background check and/or drug screen.

Requisition Number 80240

Title: Medical Claims Research Specialist

Location: MA-Canton

$22.00-$22.75 per hour

Fully Remote

ContractStarts 2/09/2026Ends 4/24/2026

Job Description: 

Duration: 2-3 months contract

Overview

• Under the general direction of the Quality Program Manager(s), the Medical Claims Research Specialist(s) will review medical claims reports to help identify the appropriate medical record(s) and/or provider(s), and document follow-up actions during the HEDIS (Healthcare Effectiveness Data Information Set) reporting period.

Principal Duties and Responsibilities

• Willingness to learn basic principles of the HEDIS medical record clinical measurement via internal trainings
• Follow internal workflows to complete daily project tasks
• Conduct claims and provider research using claims reports
• Document and track claims research steps and outcomes using MS Excel, and HEDIS software platform Validate and document provider location
• Fax HEDIS requests to medical office locations

Other Functions

• Collaborates with all HEDIS team members to reach project goals
• Completes follow-up phone calls as needed
• Attends HEDIS project staff meetings
• Other duties may be assigned by HEDIS team leadership

Education and Preferred Skills

• High school diploma or equivalent
• Experience with medical terminology and provider specialties
• Experience working in medical claims systems
• Healthcare experience (including HEDIS)
• Experience in a call center, customer service environment, or phone-related experience

Required Skills

• Proficiency with Microsoft Office Suite (MS Outlook, MS Excel) and other computer applications
• Capable of quick learning
• Ability to follow complex workflow instructions
• Informed decision-making and problem-solving skills
• Must be able to write and speak clearly and effectively to peers and clinical staff
• Excellent interpersonal and communication skills
• Data entry and typing skills
• Highly organized
• Detail-Oriented
• Self-motivated with ability to work independently
• Able to manage multiple activities simultaneously

Working Conditions or Additional Requirements

• Remote work · Adhere to all privacy and confidentiality policies in accordance with organizational guidelines · Secure internet connection required

About US Tech Solutions:

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

 Clinical Operations Support 

Location:US

Job Description:

Our Company

The Clinical Operations Support role is accountable for performing a broad range of duties that contribute to the effective functioning of the Clinical Operations department. This includes providing administrative assistance using Microsoft Outlook, Word, Excel, PowerPoint, and other software tools. The role also involves performing mobile pharmacy technician field tasks as needed. Key duties include managing IV pump tracking across all pharmacies, assisting the NCS/CP team with administrative functions, and completing mobile technician assignments when required.

Required: Pharmacy Technician Certification

Remote opportunity

Full Time, 40 hours/week

Travel: 25%

Our comprehensive benefits include:

• DailyPay
• Flexible schedules
• Competitive pay
• Shift differential
• Health, dental, vision and life insurance benefits
• Company paid STD and LTD
• Tuition Assistance
• Employee Discount Program
• 401k
• Paid Time-off
• Tuition reimbursement
• Non-retail/Closed-door environment
• Annual Incentive Bonus

Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide. If your passion is service excellence and top-quality care come join our team and apply today!

Responsibilities

• Performs general administrative functions in support of pharmacy and clinical operations department
• Prepares, formats, and distributes reports, correspondence, and educational materials using Microsoft Word
• Develops, maintains, and maintains operational spreadsheets in Excel, including tracking of clinical initiatives and program metrics
• Creates and edits presentations in PowerPoint to support clinical program rollouts, training sessions, and leadership meetings
• Provides administrative support for consultant pharmacists and nurse consultants, including documentation preparation, regulatory support, and workflow organization
• Orders, receives, and accounts for office supplies
• Assists with special projects and administrative tasks as required
• Supervisory Responsibility: No

Qualifications

• High School diploma or equivalent
• Associate’s Degree or higher in business administration, healthcare, or related field DESIRED
• 1 year of related experience
• Pharmacy technician certification
• Administrative or office management certification desired
• Percentage of Travel: 0-25%
• Driving Position: No

Title: Lighting and Controls Specialist

Location: TX-Carrollton

Job Description:

• temprop="employmentType">Full-time
• Employment Type: Full-time
• Experience Level (for career site): Experienced Professional
• Contract Type: Permanent
• Job Family: Sales

Company Description

Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.

We are looking for a Lighting and Controls Specialist to join our REXEL team Remote TX or LA!

Specialist will cover Houston TX  and Southern Louisiana areas. 

Summary:

What You'll Do:

• Develop and demonstrate a deep understanding of the company's products, including their features, benefits, and competitive advantages. Stay updated on industry trends and market dynamics related to the products
• Proactively identify and pursue sales opportunities by reaching out to potential customers through various channels, including phone calls, emails, and in-person meetings
• Conduct product demonstrations and presentations to showcase the value proposition of the products
• Lead and support sales efforts with key targets, key customers, and key opportunities in assigned product and/or area/region
• Build and maintain strong relationships with customers by providing exceptional service and support. Understand customer needs and recommend appropriate products to meet those needs. Address customer inquiries, concerns, and objections in a timely and professional manner
• Present proposals to all levels of leadership and technical audiences
• Develop and maintain strong relationships with key suppliers
• Participate in product meetings, seminars, and training schools to enhance and maintain personal and product knowledge
• Assist branches and customers with product, technical support, and training
• May analyze market potential, develop an annual business plan based on market conditions, and lead execution with local technical, sales, and management team
• Perform other duties as assigned

Job Duties Disclaimer:

Qualifications

What You'll Need

• 4+ years of sales experience
• Electrical distribution industry or related experience required
• High School or GED - Required

Knowledge, Skills & Abilities

• Product and application knowledge required
• Ability to effectively communicate with outside sales staff, customers. and co-workers to satisfy job requirements
• Ability to prioritize and organize job tasks
• Ability to perform mathematical calculations required to accurately complete assigned tasks
• Ability and willingness to pitch in and help others and work in a team-based environment
• Ability to prioritize and manage multiple tasks and deadlines
• Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence
• Customer oriented and motivated with excellent communication, organization, and problem-solving skills
• Intermediate/advanced computer skills, specifically with Excel/Outlook/Word

Additional Information

Physical Demands:

• Sit: Must be able to remain in a stationary position - Constantly – at least 51%
• Walk: Must be able to move about inside/outside office or work location - Frequently – 21% to 50%
• Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly – at least 51%
• Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally – up to 20%
• Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally – up to 20%
• Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly – at least 51%

Weight and Force Demands:

• Up to 10 pounds - Occasionally – up to 20%

Working Environment:

• Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally – up to 20%
• Travels to offsite locations - Occasionally – up to 20%

Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

Our Benefits Include:

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• 401K with Employer Match
• Paid vacation and sick time
• Paid company holidays plus flexible personal days per year
• Tuition Reimbursement
• Health & Wellness Programs
• Flexible Spending Accounts
• HSA Accounts
• Commuter Transit Benefits
• Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
• Employee Discount Programs
• Professional Training & Development Programs
• Career Advancement Opportunities – We like to promote from within

Manager of Customer Success

Location: USA

Remote

Full Time

CSM

Manager/Supervisor

Job Description:

The Manager of Customer Success harmonizes relationship cultivation with a dedication to team growth, upselling products and services to enhance website performance, and adept problem-solving to guarantee an outstanding customer experience. This multifaceted role encompasses customer retention, consultancy, mentorship, and coaching, alongside effective operational leadership, serving as the Voice of the Customer, and propelling data-driven process enhancements. Striking a balance between customer satisfaction and business objectives, the Manager of Customer Success occupies a central position in realizing organizational milestones and nurturing comprehensive customer success. This role is fully remote.

Essential Functions:

• Ensure effective communication, understanding, and implementation of strategy and customer KPIs across cross-functional teams, encompassing metrics such as Net Revenue Retention, Monthly Touch Points, Customer Satisfaction, Average Churn Score, SLAs, Quality Assurance, etc.
• Conduct regular analysis of customer and employee performance and operational efficiency through various BI and CRM tools.
• Complete annual performance reviews and quarterly goals for team members.
• Hold team accountable to departmental performance metrics and OKRs to foster continuous improvements.
• Conduct monthly team business reviews to address customer concerns and issues, providing solutions.
• Prioritize and enhance resolution of escalated customer issues; act as the escalation point for complex cases.
• Ensure employee performance aligns with company standards, conducting performance evaluations, and adhering to the progressive discipline process as per company policy.
• Conduct one-on-one meetings with CSMs to ensure daily tasks are accomplished and provide stakeholders with updates.
• Supervise daily team operations, including ensuring customer follow ups, reviewing of training codes, reviewing aging cases, responding and monitoring communication in slack rooms and email distributions.
• Verify that all team members have completed their training requirements.
• Keep the team updated weekly on all new information pertaining to products, procedures, customer needs, and company-related issues.
• Manage the interviewing and onboarding processes for new employees within the department.
• Utilize the Planner Board to track project statuses and provide updates to stakeholders.

Required Skills/Experience:

• Bachelor’s degree in computer science, marketing, project management, business administration, or a related field.
• Over 5 years of managerial experience, demonstrating effective team leadership.
• Outstanding communication abilities, capable of clearly explaining technical matters to various audiences.
• Proven track record of achieving or surpassing metrics, upselling, quotas, and KPIs, with favorable customer feedback.
• Exceptional customer service skills, coupled with technical proficiency and the capacity to handle time-sensitive tasks in a fast-paced setting.
• Proficient in Microsoft Office and other essential business software applications.
• Skilled in using BI tools to make data driven decisions
• Familiarity with Salesforce, JIRA, ChurnZero, or similar tracking systems is preferred.

Preferred Skills/Experience:

• Previous management of Enterprise level accounts.
• Working knowledge of HTML, CSS, and Bootstrap.
• Expertise in the automotive digital marketing industry.

#LI-Remote

The targeted salary range for this position is $69,075 - $106,800.

The posted salary range for this position may be adjusted based on job-related factors permitted by law, such as experience and training; internal pay equity; licensure and certifications; market factors; departmental budgets; and responsibility. 

This position is open to US residents only.

About Us:

We are an online marketing company providing website and agency services to automotive dealerships across North and South America. We are known for our cutting-edge products that streamline the car buying process and provide an experience both shoppers and dealers love. Our business model is working: we were recognized on the Inc. 5000 list of fastest growing companies six years in a row, expanding to over 30 manufacturer relationship, and over 5,000 dealer partners. We are proud of what our company has done, and it’s all due to the talented and erse team we’ve been lucky enough to assemble.

Perks and Benefits:

Aside from the awesome people you will get to interact with on a daily basis, we offer a number of benefits, including:

• Medical, dental and vision insurance
• Company matched 401K plan
• Flexible PTO + Sick Leave
• 6 weeks paid Parental Leave
• 8 Paid National Holidays
• Company-paid basic Life Insurance
• Voluntary supplemental Life Insurance
• Voluntary long-term/short-term disability insurance
• Voluntary Pet Insurance
• Optional Healthcare/Dependent Care FSA Account

Title: Clinical Consultant, MI - I

Job Description:

The Clinical Consultant, MI – I shall be responsible for providing clinical consulting for the project, report configuration (CV), workflow analysis, end-to-end testing, remote or onsite training as well as go-live support to Synapse PACS/MI projects. In addition, provide clinical support for sales and company team members with respect to the use of the company’s products and serve as a consultant on behalf of customers and company personnel in compliance with the company’s quality procedures. Assist with TAC Support.

Company Overview

At FUJIFILM Healthcare Americas Corporation, we’re on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics.

But we don’t stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly.

Ready to innovate, collaborate, and make a difference? Join us and bring your big ideas to life while working in a dynamic, flexible environment that fuels your creativity and drive. 

Our headquarters is in Lexington, Massachusetts, an inspiring healthcare research hub in a historic town. 

Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: https://www.fujifilm.com/us/en/about/region/careers

Duties and Responsibilities:

• Serve as consultant on behalf of customers and company personnel.
• Makes appropriate contacts within HCUS and at the customer site to coordinate each training event. 
• Provides on-going support to resolve application related and image quality concerns on both a product and system level. 
• Works closely with Interpreting physicians, clinicians, and other professional staff to ensure the proper and efficient operation of Fujifilm products. 
• Provides and maintains documentation to support customer training. 
• Provides additional training and consultation at a charge, contributing to Professional Services revenue goals. 
• Works with HCUS team to gain customer acceptance of the FUJIFILM Medical Systems solution. 
• Participates in teaching and training customers remotely or via a travel schedule consistent with the position's requirements and the needs of HCUS customers. 
• Ensure compliance with all applicable requirements of the company’s quality management system.
• Maintains effective communications and working relationships with all departments within HCUS (Service, Engineering, Integration, Customer Service, etc.). 
• Adheres to the Company's quality and regulatory compliance requirements and ensures that all job duties inherent in the position description are performed according to established policies and procedures. 
• Maintains a safe work environment. 
• Take corrective action, where appropriate.  
• Participates in professional organizations. 
• Provides telephone and remote clinical support for customers, sales, and field service via our ON-Call Technical Assistance Center (TAC).  
• All other functions and responsibilities that may be assigned by management. 
• Participates in professional organizations.
• Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards.
• Comply with and pass all requirements for vendor credentialing as part of gaining access to hospitals and facilities to perform assigned job duties.

Qualifications:

Professional Experience:

• 2 to 10 years of progressive experience in medical technology, Computer science, PACS Administration or healthcare industry, experience in Cardiology or Radiology discipline preferred.
• (CV)Registered in one or more of the following: ( Preferred)
  • Registered Diagnostic Cardiac Sonographer RDCS experience in:
    • Transthoracic Echo
    • Transesophageal Echo
    • Stress Echo
    • Dobutamine Stress Echo
    • Pediatric Echo
    • Fetal Echo
    • ECG
  • (CV)Registered Vascular Technologist RVT experience in:
    • Non-invasive
  • (CV)Registered Nuclear Medicine Technologist experience in:
    • MPI
    • MUGA
    • PET
  • (CV)Registered Nurse Cardiac experience in:
    • Cath, Peripheral Angiography, Electrophysiology Lab experience
    • ECG
• (Rad)ARRT Registered Radiology Technologist experienced in digital imaging. (Preferred)
• Professional presence
• Ability to prioritize and manage multiple functions.
• Experience in related field.
• Healthcare or software application or IT industry background a plus.
• Medical imaging background.
• Written and verbal communication skills.
• Demonstrated ability to collaborate comfortably with end-users and clinical supervisors.
• Demonstrated end-user computer skills.
• Competence with Microsoft Office tools (Word, Excel, and PowerPoint).
• Effective interpersonal skills.
• Technical support experience with excellent troubleshooting skills.
• Ability to identify workflow requirements to product features.
• Ability to work in a fast-paced environment.

Education/Certification Requirements:

• (Associate’s) Degree in computer science, engineering, or relevant healthcare field required.
• Bachelor’s degree in computer science, engineering, or relevant healthcare field preferred.

Special Skills and Other Requirements:

• Proven experience in the IT/Healthcare field.
• Diagnostic and problem-solving skills.
• Good communication ability.
• Organizational and time-management skills.
• Provide customers with quality products and services.
• Understand and apply appropriate quality management system processes.
• Promote Company standards of business conduct.
• The above description is intended to include the general content of and requirements for the performance of this job. The position will perform other related duties and assignments as required.

Key Performance Indicators:

• To maintain this position, Clinical Consultant, MI – I must: Comply with all MI Clinical Consultant job duties as outlined.
• All Clinical Consultants must complete company training and expenses within a timely fashion.
• Maintain Product Knowledge
• Adhere to customer satisfaction.

Physical requirements:

The position requires the ability to perform the following physical demands and/or have the listed capabilities:

• The ability to sit up 75-100% of applicable work time.
• The ability to use your hands and fingers to feel and manipulate items, including keyboards, up to 100% of applicable work time.
• The ability to stand, talk, and hear for 75% of applicable work time.
• The ability to lift and carry up to ten pounds up to 20% of applicable work time.
• The ability to walk long distances and utilize stairs.
• Close Vision: The ability to see clearly at twenty inches or less.
• Due to travel, ability to withstand change in air pressure.

 Travel:

• Frequent (up to 75%) travel may be required based on business needs.

Salary and Benefits:

• $74,675 - $88,796.00 (salary depending on experience)
• 8% MBO Bonus opportunity
• Medical, Dental, Vision
• Life Insurance
• 401k
• Paid Time Off

* #LI-Remote

In the event that COVID-19  vaccine mandates issued by the federal government, or by state or local government become effective and enforceable, the Company will require that the successful candidate hired for positions covered under relevant government vaccine mandate(s) be fully vaccinated against COVID-19, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.  

Applicants to positions where vendor credentialing or other similar requirements exist to enter facilities will be required to comply with the credentialing requirements of the facilities, including complying with vaccine requirements. 

For all positions, the Company encourages vaccination against COVID-19 and requires that the successful candidate hired be willing to test for the COVID-19 virus periodically and wear a face covering indoors as required, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.

Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.

Title: Customer Experience Associate

Location: US

Job type:  Remote

Job Description:

ReSource Pro Compliance, is looking for an organized, team-oriented Customer Experience Associate to join our customer service team (surplus lines).

Your role...

We hire the best because our service is only as good as the people delivering it. We’re committed to hiring iniduals who engage in our amazing culture and embrace our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self.

All remote positions are based in the United States, and candidates must reside within the U.S. to be eligible for consideration.

*The shift for this position is 8am-5pm CT, Monday-Friday*

In This Role, You Will...

Your Interview Process…

Your Benefits & Perks...

Focused exclusively on the insurance industry, ReSource Pro is the trusted partner insurance organizations rely on to optimize performance, streamline operations and process engineering, and drive growth. Serving 2,000+ carriers, brokers, wholesalers, and MGAs, ReSource Pro is a recognized market leader in insurance workflow optimization, data and technology services, and strategic operating model transformation. Maintaining a 96%+ client retention rate for over a decade, ReSource Pro is the only firm serving the insurance industry to have earned a spot on the Inc. 5000 list 16 times—placing it among the top 0.02% of repeat honorees across all sectors in the Inc. list’s 40+ year history.

Equal Employment Opportunity Policy

ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Title: Security Officer, Day Shift, Per Diem

Location: USA-

Job Description:

At Virtua Health, we exist for one reason – to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between – we are your partner in health devoted to building a healthier community. 

In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations, we're committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through our Eat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics.

Location:

Burlington Hospital - 218 A Sunset Rd

Remote Type:

On-Site

Employment Type:

Employee

Employment Classification:

Per Diem

Time Type:

Part time

Work Shift:

1st Shift (United States of America)

Total Weekly Hours:

0

Additional Locations:

Job Information:

Safeguard, patrol, and monitor buildings, grounds, and property for the purpose of protecting lives, property, prevent theft, fire, vandalism, and unauthorized entry while abiding by and enforcing Virtua policy and procedure.  Assist visitors, patients, vendors, and staff providing excellent customer services, hospitality, and a positive experience. Conduct weapon screening at public entrances with approved technology. Provide accurate information, directions and respond to all emergency situations. Escalate emergency situations to law enforcement as needed. Monitor alarms and security cameras.

Position Responsibilities:

Perform the duties associated with all assigned posts, including but not limited to walking and mobile security and safety rounds; stationary posts; traffic control and special assignments.  May monitor doors, surveillance cameras, and alarms.

Utilize Health System technology and systems to provide visitor control, input and output data; responsible for weapon screening utilizing handheld wands and the operation of the EVOLV weapon screening system, investigations, incident reports and shift logs; access control; infant protection and the security of sensitive areas.

Effectively communicate (verbal and written) to ision team members; officer-in-charge (OIC); immediate supervisor; Nursing Supervisor; Health System security teams; and law enforcement agencies.

Provides directions and when warranted escorts visitors, vendors, patients, and staff to appropriate locations within and outside of the facilities and parking lots.  Verify all staff are wearing ID badges and the public (visitors, vendors, contractors, etc.) obtain proper ID bands, passes and badges.  Fabricates ID badges. Respond to all major and minor maintenance issues and communicate with the appropriate leadership to resolve the situation.

Respond to emergency situations such as CODE Security and CODE RED alerts. Serve as a 1st level operations responder.  Respond to and recognize all hazardous/chemical substance spills. Assist and use of specialized equipment as required. 

Position Qualifications Required / Experience Required:

2 years security experience preferred.

Ability to stay levelheaded and respond quickly in stressful situations.

Proficient written and oral communication skills

Required Education:

HS diploma or equivalent.

Training/Certifications/Licensure:

Valid Driver’s License Required.

NJ Security Officers Registration Act (SORA) certified preferred.

Hourly Rate: $17.97 - $25.20 The actual salary/rate will vary based on applicant’s experience as well as internal equity and alignment with market data.

Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

For more benefits information click here.

Title: Administrative Assistant (Coes Pond Village)

Location: Worcester United States

Part-time

Job Description:

WinnCompanies is looking for an Administrative Assistant to join our team at Coes Pond Village, a 250-unit tax credit housing community located in Worcester, MA.

In this role, you will assist with daily administrative procedures and special projects. You will also specialize in handling front-office customer service and communication with residents via phone, email, and in-person. You will also be performing essential administrative tasks like processing work orders, managing files, collecting payments, and maintaining office efficiency by monitoring inventory and ordering supplies. A key part of the communication involves using Knock to track and manage all property inquiries.

Please note that his position offers a pay range of $22 - $25 per hour, based on experience. The selected candidate would adhere to the following schedule: Monday through Thursday part-time 24 hours a week.

Responsibilities:

• Provide office support, including: maintaining files, ordering office supplies, handling incoming and outgoing mail, and facilitating overnight shipping.
• Assist department operations, including: create department check requests, file paid invoices, prepare organizational charts and presentations, book meetings, and set up conference rooms.
• Update property management team on existing or potential problems.
• Provide backup for receptionist and special projects as needed.

Requirements:

• High school diploma or GED equivalent.
• Less than 1 year of relevant work experience in property management or a similar customer service role.
• Excellent organizational and recordkeeping skills.
• Outstanding customer service skills including de-escalation and conflict resolution.
• Superb attention to detail.
• Ability to exercise good judgment and apply initiative.
• Ability to plan, organize, and prioritize work.

Preferred Qualifications:

• Experience in property management industry.
• Ability to speak and read/write in Spanish.
• Proficiency with Microsoft Office applications.

Our Benefits:

Regular full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

Job Details

Job Family

Property Management

Job Function

July Review Cycle

Pay Type

Hourly

Employment Indicator

TA Assisted

Hiring Min Rate

22 USD

Hiring Max Rate

25 USD

Title: Manager, Member Services – Medication Access & Support Programs

Location: Remote

Job Description:

Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. 

An award-winning culture working towards an important mission –  Maven Clinic is a recipient of over 30 workplace and innovation awards, including: 

• Fortune Change the World (2024)

• CNBC Disruptor 50 List (2022, 2023, 2024) 

• Fortune Best Workplaces for Millennials (2024)

• Fortune Best Workplaces in Health Care (2024)

• TIME 100 Most Influential Companies (2023)

• Fast Company Most Innovative Companies (2020, 2023)

• Built In Best Places to Work (2023)

• Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)

• Great Place to Work certified (2020, 2021, 2022, 2023, 2024)

• Fast Company Best Workplaces for Innovators (2022)

• Built In LGBTQIA+ Advocacy Award (2022)

Maven is seeking a Manager to lead and scale a Member Services function supporting a pharmacy enabled medication access program. This role is accountable for performance outcomes, staffing capacity, cross functional alignment, and continuous improvement across complex insurance and pharmacy workflows.

You will be the operational owner, responsible for member experience outcomes, pharmacy coordination, and managing escalation trends. This role involves leading a Team Lead and a group of frontline associates.

The Member Services team supports members 7 days a week; shift availability will vary.

What You’ll Do

People & Performance Leadership

• Lead, coach, and develop Team Leads and Member Services Associates.

• Set clear expectations around quality, productivity, and member experience.

• Own hiring, onboarding, performance management, and career development.

• Foster a culture of accountability, empathy, and continuous improvement.

Operational Ownership & Outcomes

• Own performance outcomes for medication access including resolution time, pharmacy turnaround, quality scores, and member satisfaction.

• Ensure consistent execution of pharmacy coordination, insurance navigation, and escalation workflows.

• Partner with Workforce Management on staffing models, headcount planning, and capacity forecasting.

Pharmacy & Cross Functional Leadership

• Serve as the primary operational partner for pharmacy vendors, owning escalation patterns, performance issues, and workflow alignment.

• Collaborate closely with clinical operations, product, legal, and risk teams to resolve systemic issues.

• Represent Member Services in cross functional forums and planning discussions.

Risk, Compliance & Escalations

• Own operational risk management, compliance adherence, and audit readiness for medication access workflows.

• Serve as escalation owner for high impact, systemic, or cross team issues.

• Ensure teams adhere to privacy, PHI, and non clinical scope requirements.

Process Improvement & Scale

• Identify trends and friction points across pharmacy, insurance, and member workflows.

• Lead process improvements, tooling enhancements, and documentation updates.

• Drive change management as partners, policies, and workflows evolve.

• Support program scaling including new pharmacy partners or expanded offerings.

Minimum Qualifications

• 5+ years of experience in healthcare operations, member services, pharmacy operations, or insurance support.

• 2+ years of people management experience in complex, high volume support environments.

• Strong understanding of pharmacy fulfillment, insurance coverage, and medication access workflows.

• Proven ability to manage operational risk, escalations, and cross functional dependencies.

• Strong leadership, communication, and decision making skills.

Preferred Qualifications

• Experience leading teams supporting specialty or high demand medications.

• Background in prior authorization, benefit investigation, or pharmacy partnerships.

• Experience scaling new programs or standing up new service lines.

• Experience with Zendesk highly preferred or other CX tools. 

• Fluency in Spanish or another commonly spoken member language.

The base salary range for this role is $106,000 - $125,000 per year. You will also be entitled to receive stock options and benefits. Inidual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.

This role requires active work authorization in the US.

Maven embraces a flexible and inclusive work environment. This role is fully remote and open to candidates located within the United States. Maven is committed to supporting remote team members with the tools and collaborative culture needed to thrive regardless of location. This policy reflects our belief that great work can happen anywhere and that flexibility enables our team to do their best work.

At Maven we believe that a erse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.

Benefits That Work For You

Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:

• Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.

• Whole-self care through wellness partnerships

• Hybrid work, in office meals, and work together days 

• 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)

• Annual professional development stipend and access to a personal career coach through Maven for Mavens

• 401K matching for US-based employees, with immediate vesting

These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. 

Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for iniduals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g [email protected]). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: [email protected]. For general and additional inquiries, please contact us at [email protected].

Title: Occupancy Specialist I (Wellington Community)

Location: Worcester United States

Job Description:

WinnCompanies is looking for an Part-Time Occupancy Specialist I to join our team at Wellington Community, a 180-unit residential community located in Worcester, MA.

In this role, you will be responsible for assisting the Property Manager with the initial, interim, and annual tenant recertifications at the property. The schedule for this role will be Mondays to Thursdays 9am-2pm or 10am-3pm. The pay range for this position is $22.00 to $25.00 per hour.

Responsibilities:

Process initial, interim, and annual recertifications.

Notify residents of their impending recertifications using notices supplied by Property Management Software.

Conduct the recertification interviews with residents.

Review each recertification to ensure that all checklist items are complete.

Send recertification verification forms to the appropriate agencies (e.g., Social Security Administration, place of employment, welfare agency, Veterans Administration) relevant banks, and other organizations (e.g., drug stores).

Complete the recertification worksheet necessary to prepare the voucher (i.e., Form 50059) for the local HUD office, state agency, or local housing authority.

Completing the recertification worksheet so that the annual Tax Credit reports (Tenant Income Certification TIC) may be prepared for the state compliance agency.

Assist the Property Management staff with preparing for the property review by owners, regulatory agencies, auditors, etc., as necessary.

Ensure all information is accurate and entered in the Property Management Software.

Comply with company policies regarding the proper treatment of Tax Credit and Resident files.

Assist the Property Management staff with all facets of the move-in process.

Ensure that files comply with the regulations of all funding/regulatory agencies, such as HOME and HIF.

Ensure the proper treatment of residents' personal and private information; maintaining such records in accordance with local, state and/or federal law.

Ensure recertifications are fully completed and executed with Property Manager and resident signatures by the date due.

Ensure that the recertification reporting calendar is followed and that all recertification reports and letters to tenants are run and delivered on time.

Ensure all prospect information is maintained and managed in a waitlist and in compliance with regulations, including but not limited to: completing guest cards, purging the waitlist at periodic intervals to ensure active and available prospects are at the top of the list, keeping in contact with the top prospects to ensure interest continues when vacancies become available.

Engage in marketing activities to increase prospect activities. Show vacant apartments or take prospects on property tours to solidify interest and pre-qualify applicants as necessary explaining income qualifications and required documentation for certification process.

Assist Property Management with PBA, Project Based Section 8, or other subsidy contract renewals, including calculation of utility allowances (HUD Contracts).

Perform special assignments as necessary.

Requirements:

High school diploma or GED equivalent.

1-3 years of relevant work experience.

Must be bilingual.

Experience with computer systems, particularly Microsoft Office.

Excellent customer service skills.

Solid verbal and written communication skills.

Good organizational and administrative skills.

Ability to consistently meet required deadlines and follow schedules.

Ability to complete repetitive tasks with a high level of detail.

Ability to plan and schedule 4 months of work activity.

Preferred Qualifications:

Associate's degree.

Experience with Yardi or RealPage property management software.

SHCM certification.

COS or CPO certifications.

Title: Part-Time Leasing and Occupancy Specialist II (Fairlawn Estates at the T)

Location: Mattapan United States

**Pay Type;**Hourly

**Hiring Min Rate;**20.83 USD

**Hiring Max Rate;**26.62 USD

Job Description:

WinnCompanies is looking for a Leasing and Occupancy Specialist II to join our team at Fairlawn Estates at the T, a 347-unit affordable housing community located in Mattapan, MA.

In this role, you will perform all day-to day leasing and marketing activities related to apartment rentals, move-ins, re-certifications, and lease renewals. You will also provide outstanding service to customers, residents, and clients.

Responsibilities

Interact with prospective and current residents to achieve maximum occupancy.

Generate and manage traffic, lotteries, wait list, property tours, leasing apartments, qualifying prospects, and following up on prospects leads.

Prepare lease documentation applicable to program types, complete move-in paperwork, and procedures, maintain applicable databases, and ensure tour route, amenity areas, and show units are to company standard.

Deliver customer service that exceeds expectations for new and current residents. Educate and implement WinnCompanies programs, processes, and policies to new and current residents as applicable.

Review, prioritize, and distribute resident service requests as required. May assist with the planning and facilitation of property events or programs required by the mixed income program guidelines.

May assist on-site management with ensuring all marketing documents, supplies, reports, advertisements, and web content are current and updated as necessary based on property, regional or corporate initiatives.

Maintain relationships with area businesses, local housing offices, employers, and real estate brokers to generate new business or to maintain an extensive waiting list for all unit types.

Remain current with local events and hiring trends that may have an impact on the property.

Maintain knowledge and understanding of current and sub markets; to include competitors and customer demographics.

During the application or recertification process, responsible to gather appropriate documents by program types for residency approval submission to the appropriate person or third party vendor for review and approval.

Remain up to date with any/all federal, state, and/or other regulatory requirements and programs.

The pay range for this role is $20.83 to $26.62 per hour dependent on experience.

Requirements

High school diploma or GED equivalent.

3-5 years of relevant work experience.

SHCM Certification.

Experience with computer systems, particularly Microsoft Office.

Excellent customer service skills.

Direct experience with LIHTC programs.

Outstanding interpersonal and communication skills.

Availability for on-call activity during off-hours for urgent needs.

Superb attention to detail.

Ability to work under pressure.

Ability to work with a erse group of people and personalities.

Preferred Qualifications

Associate's degree.

NALP Certification.

Experience with Yardi or RealPage property management software.

Bilingual in English and Spanish OR Haitian Creole.

Title: Call Center Nutrition Associate

Location: Springfield United States

Position Type: Part-Time

Job Description:

Min: USD $15.25/Hr.

Max: USD $20.42/Hr.

Overview

• Evening shift, 4pm - 9:30pm
• Every other weekend

This position exists to provide a range of support and guest services that include input of patient meal selections, and update of clinical nutrition records. The position is responsible for quick, accurate, and courteous service, and resolution of customer concerns acting as a nutrition liaison to the patient, resulting in a high level of satisfaction for patients. Substitutes for other positions as required or directed. Duties are performed under minimal supervision.

Qualifications

Education:

• High School education or GED preferred.

Experience:

• One-year experience in position dealing with the public preferred.

Other Knowledge/Skills/Abilities:

• Demonstrates excellent oral communication skills in person and on the phone and excellent customer relations skills.
• Ability to read and write, follow verbal and written instructions.
• Demonstrates basic computer knowledge, with the ability to operate a keyboard and mouse and access, retrieve, and enter information into an electronic database.
• Ability to multi-task while working on multiple responsibilities simultaneously.
• Ability to identify situations that may indicate a violation or infraction of foodservice or room service policies and reports to management accordingly.
• Ability to respond to patient requests for personal/nursing care by alerting the appropriate staff to assist the patient.
• Knowledge and clinical skills to perform nutrition responsibilities through training or experience. Preferred knowledge and understanding of diet restrictions.
• Demonstrate ability to communicate in English clearly.

Responsibilities

• Document and update current diet orders. Investigates and promptly resolves any orders which are incomplete, confusing or unusual.
• Process diet order changes in electronic database and with patient menu selections.
• Greets patients to assist them with menu selections personally or on the phone. Inputs patient meal selections, appropriate to diet, in an efficient manner
• Print and review daily ADT reports.
• Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:
• Prepare menus for distribution and distributes menus to patients requiring assistance.
• Communicate with R.D. on a daily basis regarding patient diet information, nutritional status, diet comprehension, and ability to select appropriate food choices
• Utilize computer systems to retrieve information, update patient information, and input menu selections.
• Update patient menus and food selections accurately according to diet order.
• Monitor telephone and computer for diet changes, new admissions, room service trays, snacks and nourishment requests.
• Communicate directly with nursing staff and unit secretaries regarding changes and/or problems with patient orders.
• Input tube feeding orders accurately.
• Complete a physical inventory of patient care area nourishment areas and stock to par level
• Performs other related work as required or requested.

Title: Team Lead – Medication Access & Support Programs

Location: Remote

Job Description:

Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. 

An award-winning culture working towards an important mission –  Maven Clinic is a recipient of over 30 workplace and innovation awards, including: 

• Fortune Change the World (2024)
• CNBC Disruptor 50 List (2022, 2023, 2024) 
• Fortune Best Workplaces for Millennials (2024)
• Fortune Best Workplaces in Health Care (2024)
• TIME 100 Most Influential Companies (2023)
• Fast Company Most Innovative Companies (2020, 2023)
• Built In Best Places to Work (2023)
• Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)
• Great Place to Work certified (2020, 2021, 2022, 2023, 2024)
• Fast Company Best Workplaces for Innovators (2022)
• Built In LGBTQIA+ Advocacy Award (2022)

Maven is seeking a Team Lead to support frontline associates working on a new medication access and pharmacy supported care program. This is a player coach role focused on real time execution, coaching, and first line escalation. You will be closely embedded in daily operations, ensuring queues are healthy, issues are resolved quickly, and associates are supported as they navigate complex pharmacy and insurance workflows.

This role is ideal for someone with strong operational instincts who enjoys being close to the work and developing others.

The Member Services team supports members 7 days a week; shift availability will vary.

What You’ll Do

Real Time Execution & Queue Ownership

• Own real time execution during assigned shifts across chat and phone queues.
• Monitor queue health, coverage, and workload distribution to ensure timely responses.
• Step in directly to handle complex cases or volume spikes as needed.

Team Leadership & Coaching

• Serve as day to day support for a team of Member Services Associates.
• Provide real time coaching on judgment calls, prioritization, and handling ambiguous cases where no clear script exists.
• Conduct quality reviews and deliver clear, actionable feedback.
• Support onboarding and ramping of new hires.

Escalations & Issue Resolution

• Act as the first line escalation point for pharmacy and insurance issues including missing information, coverage rejects, routing questions, and fulfillment delays.
• Partner with internal teams to resolve escalated member issues while maintaining non clinical boundaries.
• Ensure appropriate handling and escalation of safety concerns or sensitive disclosures.

Operational Excellence

• Ensure consistent execution of SOPs, scripts, and workflows.
• Identify breakdowns in workflows and flag patterns or risks to leadership.
• Help test, roll out, and reinforce new workflows, macros, or tooling changes.
• Support team performance across response time, resolution quality, and member satisfaction.

Minimum Qualifications

• 2–4 years of experience in healthcare support, pharmacy operations, insurance navigation, or related fields.
• Prior experience coaching, mentoring, or acting as a senior or lead in a frontline environment.
• Strong understanding of pharmacy workflows, insurance coverage concepts, and medication access processes.
• Comfort handling escalations and emotionally charged member situations.
• Strong written and verbal communication skills.
• Ability to balance hands-on work with people leadership.

Preferred Qualifications

• Experience supporting specialty or high demand medications.
• Experience with Zendesk highly preferred or other CX tools. 
• Familiarity with QA frameworks and support performance metrics.
• Experience helping teams adopt new tools or workflows.
• Fluency in Spanish or another commonly spoken member language.

The base salary range for this role is $89,000 - $105,000 per year. You will also be entitled to receive stock options and benefits. Inidual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.

This role requires active work authorization in the US.

Maven embraces a flexible and inclusive work environment. This role is fully remote and open to candidates located within the United States. Maven is committed to supporting remote team members with the tools and collaborative culture needed to thrive regardless of location. This policy reflects our belief that great work can happen anywhere and that flexibility enables our team to do their best work.

At Maven we believe that a erse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.

Benefits That Work For You

Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:

• Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
• Whole-self care through wellness partnerships
• Hybrid work, in office meals, and work together days 
• 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
• Annual professional development stipend and access to a personal career coach through Maven for Mavens
• 401K matching for US-based employees, with immediate vesting

Title: Premium & Credit Account Manager

Location: Melbourne Australia

• Melbourne, Australia
• Client Service/Account Management
• 41485
• Regularly Scheduled in the Office

Job Description:

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it's our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people's lives. It takes empathy, precision, and a strong sense of partnership-and that's exactly what you'll find here. We're a team of fast-paced fixers, empathetic experts, and outcomes drivers - people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you'll play a vital role in helping businesses and iniduals move forward with confidence. Here, you'll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you're here, you're part of something bigger. You're part of a team that shows up, stands together, and leads with purpose.

Overview

Premium and Credit is a fundamental function within Workers Compensation. Like any form of insurance, all employers are required to pay a premium to ensure that their workplace retains a work cover policy to protect their workers in case of an incident. The calculation of Premium and follow-up of and Credit amounts is undertaken by our team of Premium and Credit experts.

As a Premium and Credit Account Manager, you will be responsible for providing support to GB's Premium and Credit team through both calculating employer Premium and supporting employer's premium and credit enquiries relating to Premium Payments. You'll achieve this service through engaging with your wider team of premium and credit experts to ensure our clients' needs are met in this important function.

How you'll make an impact

• Providing a professional and customer focused premium management service for all Workers Compensation clients
• Processing renewals and annual adjustments to premium for our clients
• Maintaining employer information and workplace details within claims database
• Answering premium related queries via either telephone, written correspondence or client visit
• Completing accurate assessment/allocation of Workers Compensation Industry Classifications, premium calculations and Succession & Grouping for clients
• Controlling the value, number, age and proportion of outstanding premium whilst maintaining scheme benchmarks
• Investigating legal recovery action as required
• Applying standard security controls to ensure confidentiality of information
• Developing and maintaining credit management policies

About you

• Experience within insurance fund administration and/or credit collections
• Workers Compensation knowledge and experience, ideally in Premium and/or Credit management is preferred, but not essential to your success
• Experience in client service role
• Attention to detail and critical thinking skills and an aptitude for working in a fast-paced environment
• Excellent customer service, communication and interpersonal skills

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:

• 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
• Novated Leasing opportunities
• Two paid volunteer days annually
• Health Insurance Discounts with our Group Insurance Plan
• Employee Stock Purchase Program
• Paid parental leave

Other benefits include:

• Flexible and hybrid work arrangements
• Mental Health and Wellbeing Support for yourself and immediate family members
• Employee Recognition Awards and Service Milestone Recognitions
• Peer Support Program
• Annual flu vaccinations
• Access to Reward Gateway - discount offers at over 350 retailers!
• And more...

We value inclusion and ersity

Inclusion and ersity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees' erse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and ersity as a vital strength. By embracing ersity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming iniduals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Title: Outbound Relationship Manager

Location: Parkville Australia

Job Description:

At Henry Schein, our culture, and our people (Team Schein Members) are at the core of our business, and we are enormously proud that we have just been certified a Great Place to Work 2025, which is our sixth consecutive year!

In Australia, Henry Schein is the leading supplier of dental solutions. Our Team Schein Members deliver the solutions that health care professionals rely on to improve the performance of their practice so they can improve the lives of patients.

We're on the lookout for a passionate and driven sales consultant to become a key player in our outbound telephone sales team. In this role, you'll manage a portfolio of valued customers, acting as their trusted advisor and go-to contact-ensuring their practice thrives and their experience with Henry Schein is nothing short of exceptional.

Whether you're currently working in a dental practice and eager to pivot into sales, or you're a seasoned sales professional from another industry curious about the dynamic world of dental healthcare-this is your chance to grow with a global leader.

What You'll Be Doing

• Building strong, trusted relationships with customers to elevate their service experience

• Identifying and developing new business opportunities

• Meeting sales targets and KPIs

• Staying sharp on product knowledge and market trends

• Supporting our field sales team with key account management

• Collaborating with Customer Care & Field Sales to resolve queries and ensure smooth operations

• Keeping customer records accurate and up to date

What You'll Bring

• Experience in phone-based sales (corporate environment preferred)

• Background in the dental industry (a plus!)

• Excellent communication skills and the ability to build rapport quickly

• Strong organisational skills and attention to detail

• Confident negotiator with a persuasive edge

• Tech-savvy: MS Office proficiency is a must; Pronto and Salesforce experience is a bonus

• Self-starter, team player, resilient, and eager to learn

• Full unrestricted working rights in Australia

Why You'll Love Working With Us

• Competitive base salary + bonus (guaranteed period)

• Hybrid working options after training

• 13 weeks paid parental leave

• Birthday leave

• $1500 Employee Referral Program

• Discounts on dental products and retail perks

• Be part of a Great Place to Work certified team!

Ready to make a difference and grow your career with Henry Schein? Apply now and become part of a team that's shaping the future of dental care.

Title: Customer Substation Application Engineer

Location: US

Job type:Remote

Job Description:

The Lead Application Engineer is an established leader in their respective engineering team. You drive business strategy through detailed technical and economic understanding of the marketplace and take the initiative to drive business leaders to provide customers with the best solutions that positively impact business. You serve as the technological point person for the business for the entire Inquiry to Order (ITO) phase.#LI-ML2

Main Responsibilities

• Serve as the technological point person for the business for the entire Inquiry to Order (ITO) phase. Provides technical expertise and develops technical solutions (configuration, performance estimation, economics, etc.) as part of the pre-ITO (requisition) process while interfacing with the commercial team.
• Deliver high technical quality of GE’s proposals including processes & programs that make the proposals more accepted (compliant or clarified), effective, and cost competitive to the customer with reduced overall-performance risk.  Proposal must be clear, provide customer value, and demonstrate how GE meets their specification requirement.
• Responsible for technical proposal accuracy including technical specifications & clarifications/ assumptions/ exceptions, quantifying design and deliverables, installation work scope definition, cost allocation, bill of materials, and estimation of engineering, installation and testing/commissioning based on customer specifications and/or industry standards (IEEE, NESC, ANSI, NEMA, IEC, etc.), sourcing, and historical data.
• Perform basic studies necessary to verify proper specification and design of proposed solutions
• Provide technical support to create subcontractors and power equipment bid packages
• Augment the commercial team for customer presentations of technical capabilities and proposals
• Design and implement methodologies, templates, and libraries that provide the most accurate cost estimates with the least amount of engineering effort for a given customer scope.
• Write technical specifications for equipment and services, working with PM’s & Sourcing to manage quotes and vendor responses.
• Work with the Proposal Manager, AE team, and assigned multi-discipline engineers to provide up to full “Engineer, Procure, & Construct” estimates for conventional utility, industrial, & renewable substations, P&C and equipment programs, Systems & Communications projects, and BOP projects including FACTS, HVDC Segments
• Possesses a basic understanding of relevant markets and customer economic value that aid winning bid strategies.
• Has knowledge of best practices and how own area integrated with others; has working knowledge of competition and the factors that differentiate them in the market.
• Uses judgment to make decisions or solve moderately complex tasks or problems in areas of operational/product management, manufacturing, technology, or engineering.
• Works to build consensus. Developing persuasion skills required to influence others on topics within field.

Required Qualifications:

• Bachelor of Science in Electrical Engineering or an equivalent technical degree.
• Minimum 5 years of experience with substation/Electrical design, studies, specifications, estimating, and construction experience in substation, transmission, or power generation projects for the power generation/distribution/transmission industry.
• Minimum 2 year of technical proposal writing and proposal management experience.
• Up to 20% travel (may include international travel) and must comply with all relevant company travel and tax policies.
• Eligibility to work in USA
• Offer conditional to successful background check

Desired Characteristics:

• Experience with large and complex Substation Project proposal development.
• Experience with Full turnkey Substation solutions, EPC, EPCI including Civil works.
• Passion to win--constantly providing ways to improve hit rate.  Ability to develop the technical strategy after ensuring customer’s CTQs are understood and the outcome desired by the customer is defined.
• Basic expertise in the design of Power Transmission and Distribution equipment & systems, electrical substation, and protection devices.  Knowledge of equipment installation, construction, and field operations.
• Experience with (and estimating the effort for) engineering design packages including drawings, calculations, studies, and bills of materials.
• Experience with power system studies and the application of MV/HV/EHV/UHV gear.
• Knowledge of project estimating methods and cost engineering theory.
• Knowledge of HV/EHV substation physical/outdoor design and construction including foundation design and site preparation.
• Knowledge of substation protection & control schemes, SCADA communication systems, factory and site testing, commissioning methods, and maintenance.
• Construction, field testing and commissioning experience.
• Knowledge of and experience using Institute of Electrical & Electronic Engineers (IEEE) & American National Standards Institute (ANSI) standards and codes such as the National Electric Code (NEC) and NESC.
• Working knowledge of power systems automation equipment, SCADA applications and communication applications.
• Preferred PE license in the United States/Canada

We deliver integrated project solutions to enable large scale electrification and support our customer needs.

GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: Yes

#LI-Remote - This is a remote position

Application Deadline: mars 09, 2026

For candidates applying to a U.S. based position, the pay range for this position is between $98 400,00 and $164000,00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.

Bonus eligibility: discretionary annual bonus.

Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.

GE Vernova Inc. or its affiliates (collectively or inidually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No inidual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any inidual.

Title: Customer Substation Application Engineer

Location: Remote, USA

Job Description:

Full time

job requisition id

R5026865

Job Description Summary

The Lead Application Engineer is an established leader in their respective engineering team. You drive business strategy through detailed technical and economic understanding of the marketplace and take the initiative to drive business leaders to provide customers with the best solutions that positively impact business. You serve as the technological point person for the business for the entire Inquiry to Order (ITO) phase.#LI-ML2

Job Description

Main Responsibilities

• Serve as the technological point person for the business for the entire Inquiry to Order (ITO) phase. Provides technical expertise and develops technical solutions (configuration, performance estimation, economics, etc.) as part of the pre-ITO (requisition) process while interfacing with the commercial team.
• Deliver high technical quality of GE’s proposals including processes & programs that make the proposals more accepted (compliant or clarified), effective, and cost competitive to the customer with reduced overall-performance risk.  Proposal must be clear, provide customer value, and demonstrate how GE meets their specification requirement.
• Responsible for technical proposal accuracy including technical specifications & clarifications/ assumptions/ exceptions, quantifying design and deliverables, installation work scope definition, cost allocation, bill of materials, and estimation of engineering, installation and testing/commissioning based on customer specifications and/or industry standards (IEEE, NESC, ANSI, NEMA, IEC, etc.), sourcing, and historical data.
• Perform basic studies necessary to verify proper specification and design of proposed solutions
• Provide technical support to create subcontractors and power equipment bid packages
• Augment the commercial team for customer presentations of technical capabilities and proposals
• Design and implement methodologies, templates, and libraries that provide the most accurate cost estimates with the least amount of engineering effort for a given customer scope.
• Write technical specifications for equipment and services, working with PM’s & Sourcing to manage quotes and vendor responses.
• Work with the Proposal Manager, AE team, and assigned multi-discipline engineers to provide up to full “Engineer, Procure, & Construct” estimates for conventional utility, industrial, & renewable substations, P&C and equipment programs, Systems & Communications projects, and BOP projects including FACTS, HVDC Segments
• Possesses a basic understanding of relevant markets and customer economic value that aid winning bid strategies.
• Has knowledge of best practices and how own area integrated with others; has working knowledge of competition and the factors that differentiate them in the market.
• Uses judgment to make decisions or solve moderately complex tasks or problems in areas of operational/product management, manufacturing, technology, or engineering. 
• Works to build consensus. Developing persuasion skills required to influence others on topics within field.

Required Qualifications:

• Bachelor of Science in Electrical Engineering or an equivalent technical degree.   
• Minimum 5 years of experience with substation/Electrical design, studies, specifications, estimating, and construction experience in substation, transmission, or power generation projects for the power generation/distribution/transmission industry.
• Minimum 2 year of technical proposal writing and proposal management experience.
• Up to 20% travel (may include international travel) and must comply with all relevant company travel and tax policies.
• Eligibility to work in USA
• Offer conditional to successful background check

Desired Characteristics:

• Experience with large and complex Substation Project proposal development.
• Experience with Full turnkey Substation solutions, EPC, EPCI including Civil works.
• Passion to win--constantly providing ways to improve hit rate.  Ability to develop the technical strategy after ensuring customer’s CTQs are understood and the outcome desired by the customer is defined.
• Basic expertise in the design of Power Transmission and Distribution equipment & systems, electrical substation, and protection devices.  Knowledge of equipment installation, construction, and field operations.
• Experience with (and estimating the effort for) engineering design packages including drawings, calculations, studies, and bills of materials.
• Experience with power system studies and the application of MV/HV/EHV/UHV gear.
• Knowledge of project estimating methods and cost engineering theory.
• Knowledge of HV/EHV substation physical/outdoor design and construction including foundation design and site preparation.
• Knowledge of substation protection & control schemes, SCADA communication systems, factory and site testing, commissioning methods, and maintenance.
• Construction, field testing and commissioning experience.
• Knowledge of and experience using Institute of Electrical & Electronic Engineers (IEEE) & American National Standards Institute (ANSI) standards and codes such as the National Electric Code (NEC) and NESC.
• Working knowledge of power systems automation equipment, SCADA applications and communication applications.
• Preferred PE license in the United States/Canada

We deliver integrated project solutions to enable large scale electrification and support our customer needs.

GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: Yes

#LI-Remote - This is a remote position

For candidates applying to a U.S. based position, the pay range for this position is between $98 400,00 and $164 000,00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.

Bonus eligibility: discretionary annual bonus.

Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.

GE Vernova Inc. or its affiliates (collectively or inidually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No inidual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any inidual.

Title: Administrative Assistants and Secretaries - AI Trainer (Contract)

Location: Remote (USA)

Department: AI Trainer

Job Description:

Overview

Handshake is recruiting Administrative Assistants and Secretary Professionals to contribute to an hourly, temporary AI research project—but there’s no AI experience needed. In this program, you’ll leverage your professional experience to evaluate what AI models produce in your field, assess content related to your field of work, and deliver clear, structured feedback that strengthens the model’s understanding of your workplace tasks and language. The Handshake AI opportunity runs year-round, with project opportunities opening periodically across different areas of expertise.

Details

• The position is remote and asynchronous; work independently from wherever you are.

• The hours are flexible, with no minimum commitment, but most average 5-20 hrs

• The work includes developing prompts for AI models that reflect your field, and then evaluating responses.

• You’ll learn new skills and contribute to how AI is used in your field

• Your placement into a project will be dependent on project availability—if you apply now and can’t work on this project, more will be available soon.

Qualifications

• You have at least 4 years of professional experience in one or more of the following types of work.

• The examples below reflect the types of real-world responsibilities that you might have had in your role that will give you the context needed to evaluate and train high-quality AI models

  • Answer telephones, provide information to callers, take messages, or transfer calls to appropriate iniduals.

  • Greet visitors or callers and handle inquiries or direct them to the appropriate persons based on their needs.

  • Create, maintain, and enter information into databases.

  • Use computers for various applications, such as database management or word processing.

  • Operate office equipment such as fax machines, copiers, or phone systems, and arrange repairs when equipment malfunctions.

  • Set up and manage paper or electronic filing systems, record information, update paperwork, and maintain documents such as attendance records or correspondence.

  • Operate electronic mail systems and coordinate the flow of information internally or with other organizations.

  • Schedule and confirm appointments for clients, customers, or supervisors.

  • Maintain scheduling and event calendars.

  • Compose, type, and distribute meeting notes, routine correspondence, or reports, including presentations and statistical or monthly reports.

  • Complete forms in accordance with company procedures.

  • Locate and attach appropriate files to incoming correspondence requiring replies.

  • Conduct searches for needed information using sources such as the Internet.

  • Open, read, route, and distribute incoming mail or materials, and answer routine letters.

  • Review work done by others for correct spelling and grammar, compliance with company formatting policies, and recommend revisions.

  • Make copies of correspondence or other printed materials.

  • Learn new office technologies as they are developed and implemented.

  • Train and assist staff with computer usage.

  • Order and dispense office supplies.

  • Prepare conference or event materials such as flyers or invitations.

  • Perform payroll functions, including maintaining timekeeping information and processing/submitting payroll.

  • Collect and deposit money into accounts, disburse funds to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.

  • Establish work procedures or schedules and track the daily work of clerical staff.

  • Provide services to customers, such as placing orders or providing account information.

  • Prepare and mail checks.

  • Arrange conference, meeting, or travel reservations for office personnel.

  • Supervise clerical staff and provide training and orientation to new employees.

  • Manage projects or contribute to committee or team efforts.

  • Coordinate conferences, meetings, or special events such as luncheons or graduation ceremonies.

  • Mail newsletters, promotional materials, or other information.

  • Develop or maintain internal or external company websites.

• You’re able to participate in asynchronous work in partnership with leading AI labs.

Compensation

• $50.00 per hour

For cash compensation, we set standard ranges for all U.S.-based roles based on function, level, and geographic location, benchmarked against similar stage growth companies. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed above.

Title: Technical Support Specialist - Fully Remote!

Location: Work From Home, USA

time type

Full time

job requisition id

JR32438

Job Description:

Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. Whether it’s KinderCare Learning Centers, Champions, or Crème de la Crème, we build confidence for kids, families, and the future we share. And we want you to join us in shaping it—in neighborhoods, at work, and in schools nationwide.

At KinderCare Learning Companies, you’ll use your skills and expertise to support the work (and fun) that happens in our sites and centers every day. From marketers and strategists to financial analysts and data engineers, and so much more, we’re all passionate about crafting a world where children, families, and organizations can thrive.

KinderCare is searching for a passionate, energetic team member for its Technical Support team. In this role, you will have a unique opportunity to positively transform and improve KinderCare’s IT services while you delight your customers. You are the ideal team member if you are passionate about customer experience and service, love solving technical issues, are a clear and positive communicator, and excel at building meaningful relationships with your customers. As a Service Desk Coordinator, you will act as the single point of contact for our employees, escalating to the appropriate teams when needed. You will interact with your customers via phone, email, chat and remote desktop support tools as needed.

Are you passionate about creating a positive customer experience? Do you have the right mix of soft skills and technical know-how to effectively resolve customer's concerns? Do you have a track record of providing fast and accurate technical assistance? Are you a stickler for a well-documented support case and keeping customers up to date?

Responsibilities

• Serve as front line support for KinderCare Corporate and Field employees via phone support, ticketing system, and email.
• Transform the interaction with our customers with emotional intelligence, compassion, and a determination to resolve their technical issues in a timely manner.
• Respond to customer issues and see problems through to resolution.
• Diagnose and troubleshoot technical issues related to hardware, software, account maintenance, or connectivity.
• Track and document issues until they are fully resolved, within the agreed time limits, providing timely and accurate updates to customers along the way.
• Properly escalate unresolved issues to appropriate internal teams (e.g., Network, Development).
• Prioritize and lead several open issues at one time.
• Participate in building a robust knowledge base, authoring content, maintaining existing content, and promoting the use of self-service to employees.

Qualifications

• High School Diploma or equivalent, 2 or 4-year college degree a plus.
• 1-2 years of experience providing technical customer service support provided via phone and email.
• Experience supporting technical systems such as Windows, Mac OS, laptops, mobile devices, and business applications.
• Superb customer service skills and desire to help others.
• Outstanding written and verbal English communication skills using phone conversations, email correspondence, and chat.
• Excellent organizational and time management skills.
• Proven growth experience, showing a tried background of taking on new challenges and driving their success.
• Excellent communication skills and telephone manner.
• Ability to work in a fast-paced environment and lead time efficiently to achieve deadlines.
• Intermediate MS Office skills, capable of running multiple applications and windows simultaneously on a computer.
• Occasional flexibility with schedules, occasional overtime.
• Phenomenal teammate and team-player.
• Experience working within IT Service Desk tools, such as ServiceNow.
• Bilingual: English & Spanish a plus.

#LI-Remote

Our benefits meet you where you are. We’re here to help our employees navigate the integration of work and life:

- Breathe easy with medical, dental, and vision benefits for your family (and pets, too!).

We operate research-backed, accredited, and customizable programs in more than 2,000 sites and centers across 40 states and the District of Columbia. As we expand, we’re matching the needs of more and more families, dynamic work environments, and erse communities from coast to coast. Because we believe every family deserves access to high-quality child care, no matter who they are or where they live. Every day, you’ll help bring this mission to life by building community and delivering exceptional experiences. And if you’re anything like us, you’ll come for the work, and stay for the people.

KinderCare Learning Companies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.

Title: Clients Operations Senior Manager

Location: Brazil (São Paulo - Hybrid)

Job Description:

Your wellbeing, our mission. Join a company shaping a healthier world.

GET TO KNOW US

At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in 11 countries, we’re on a mission to make every company a wellness company.

We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. 

Join us in redefining the future of wellbeing!

THE OPPORTUNITY

We are hiring a Client Operations Senior Manager to our Business Transformations - Operations team in São Paulo, Brazil! 

The Operations and Business Transformation area is responsible for improving our clients' operational routines, making our processes scalable and standardized. Our mission is to act as the benchmark for quality and efficiency at Wellhub, always in partnership with other internal teams.

YOUR IMPACT

• Proposes and implements initiatives and process improvements that increase efficiency and measurable impact within the Operations team.
• Identifies and maps areas for improvement for the Operations team and for the customer pillar as a whole.
• Develops solutions to increase the efficiency of the operations team, optimizing their time and implementing controls to reduce potential errors.
• Leads projects and initiatives, taking full responsibility for deliverables and coordinating actions with other teams as needed.
• Creates documents to formalize improvements in processes, policies, and other definitions, in addition to monitoring ongoing projects and initiatives.
• Actively collaborates with various teams within the organization, both technical and non-technical, to ensure successful deliveries.
• Manages expectations and overcomes objections effectively, assessing the impact on all stakeholders.
• Effectively delegates tasks to promote team autonomy, providing appropriate context and support.
• Delivers constructive feedback in a timely manner to your team members and guides them on their development journey, supporting the creation of development plans.
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

WHO YOU ARE

• Bachelor's degree
• Previous experience in business transformation/client operations projects
• Independent and Proactive: Initiates and cultivates purposeful relationships with key stakeholders to drive collaboration and progress
• Written and verbal communication skills. Experience in creating presentations for different hierarchical levels.
• Analytical skills to understand numbers and extract insights. Good understanding of processes.
• Knowledge of AI tools, everyday tools (Google Suite and Microsoft Office).
• English (writing, speaking, and listening) to handle meetings with global stakeholders.
• Proactive, focused, and customer-oriented profile (customer focus). Problem solver.

We recognize that iniduals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience in business transformation projects/client operations and advanced English are mandatory requirements.

WHAT WE OFFER YOU

With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. 

Our flexible benefits program allows you to customize some of the benefits, according to your needs!

Our benefits include:

WELLHUB: Free Gold+ membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you.

WELLZ: A complete emotional wellbeing program with a unique approach. It offers personalized journeys that combine inidual therapy sessions (52 per year) and on-demand content. 

HEALTHCARE: Health, dental, and life insurance. 

FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. When you join, use our home office reimbursement to set up your home office. 

FLEXIBLE SCHEDULE: Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.

PAID TIME OFF: It’s important to take time away from work to recharge.Employees receive vacations after 6 months and additional 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + an extra holiday for your birthday!

PAID PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.  

CAREER GROWTH: Access world-class platforms, participate in interactive sessions,  build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success.

CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here. 

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. 

Wellhub is committed to creating a erse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Title: Solutions Engineer, Mid Market — San Francisco

Location: United States - Remote

Job Description:

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

About the Role:

As a Mid Market Solutions Engineer, you’ll play a key role in driving successful outcomes for Motive’s Mid Market customers and prospects. You’ll partner closely with Account Executives to shape deal strategy, deliver compelling product demonstrations, and act as a trusted advisor to both technical and business stakeholders. This role requires a balance of technical expertise, business acumen, and strong communication skills, as you map customer challenges to Motive’s solutions and influence key buying decisions. Reporting directly to the Senior Manager of Mid Market Solutions Engineering, you’ll collaborate across Sales, Product, Engineering, and Customer Success to ensure customer needs are met while contributing directly to Motive’s growth and success.

What You'll Do:

• Partner with Mid Market Account Executives to shape deal strategy, drive discovery conversations, and deliver high-impact demonstrations that support customer decision-making
• Showcase Motive’s value by creating customized demos that resonate across technical, operational, and business audiences — positioning yourself as a trusted advisor to Mid Market customers
• Translate customer challenges into clear, actionable solutions that deliver measurable business outcomes
• Develop deep knowledge of the competitive landscape, supporting Mid Market AEs on displacement and growth opportunities
• Establish yourself as a product authority — mastering today’s platform while shaping conversations around future innovations
• Collaborate on RFIs and RFPs to position Motive as the partner of choice for Mid Market organizations
• Act as a visible connector between Sales and cross-functional teams (Product, Engineering, Customer Success, Marketing), ensuring customer insights drive continuous improvement and innovation

What We're Looking For:

• 3+ years of experience supporting Mid Market or comparable market segments in a customer-facing pre-sales or solutions engineering role, with experience in SaaS and/or hardware
• Bachelor’s degree preferred; advanced degree a plus
• Located in San Francisco area, with opportunities for in-person collaboration and team engagement.
• Experience in a customer-facing pre-sales role with the flexibility and willingness to travel 15-20%
• Familiarity with value-based selling frameworks and/or solutions engineering methodologies (e.g., MEDDIC, MEDDPICC, Command of the Message, Demo2Win, Great Demo!, or comparable)
• Excellent communication skills with the ability to translate technical topics for both technical and non-technical audiences
• Demonstrated success supporting complex solution sales and navigating Mid Market — or similar market segment — sales cycles
• Proven analytical and problem-solving abilities with a solutions-oriented mindset
• Experience with APIs, integrations, and technical solution design

Pay Transparency

The on-target earnings (base pay + commissions) for this role:

$125,000 - $160,000 USD

Creating a erse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. 

Please review our Candidate Privacy Notice here.

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology. 

#LI-Remote

Title: Customer Service Team Leader (English with another EU language)

Location: Barcelona Catalonia ES

Type: Full-time

Workplace: Hybrid remote

Job Description:

Who Are We:

Who Are We: CPM CX is a global leader in customer service, sales, and technical support solutions. With a presence in over 30 countries, we provide multilingual support tailored to erse markets. We celebrate ersity and foster an inclusive workplace where you can be your authentic self. 

Our Client: Is a global leader in hygiene, health, and nutrition, creating trusted and beloved brands for generations. Driven by a mission to protect, heal, and nurture, they strive for a cleaner, healthier world.

We are now recruiting for a Team Leader to immerse themselves in the brand and deliver first-class service to our team! 

What you will be doing? 

• Support the initial onboarding of the new employees. 
• Clearly define daily and monthly qualitative and quantitative targets for iniduals and ensure team understanding of these targets and that they are fully accountable. 
• Assess and review team and inidual performance through quality assessments to identify key development areas. 
• Regular team and inidual meetings with all direct reports in line with CPM Contact Centre standards and ensuring Monthly My Performance Check-ins are complete and documented. 
• Ensure that the team is up to date on all campaign objectives. 
• Manage the productivity and performance of the team in line with client expectations. 
• Provide insights back to the client around trends in contact types and issues impacting CSAT.

Requirements

What do we look for:  

• High level of English both in spoken and written & fluency in a second EU Language (Italian, Greek or Hebrew is ideal).
• Proven experience as a Team Leader in a customer service project is preferred.
• Strong understanding of customer service principles and best practices.
• Excellent communication and interpersonal skills.
• Ability to motivate a team and foster a positive working environment.
• Previous experience working in an FMGC or Healthcare campaign/role is preferred.
• Results-driven with a strong focus on achieving targets.
• Experience with data analysis and reporting.
• Proficiency in MS Office and experience with CRM systems.

Benefits

Your Benefits Package: 

• Hours: 39 hours/week.
• Work Schedule: Monday to Friday from 9:00 am to 6:00 pm.
• Salary: €23,000 gross per year.
• Holidays: 24 working holidays.
• Work Model: Hybrid (6 days per month at the office).
• Training: 2 weeks of training in your normal working schedule.
• Office Location: Barcelona (La Sagrera).

Additional Perks: 

• Career Growth: Ongoing training and development. 
• Well-being Support: Confidential counselling and resources. 
• Perks & Discounts: Exclusive offers and rewards. 
• Health Benefits: Discounted health insurance. 
• Skill Development: LinkedIn learning and certifications. 
• Referral Program: Bring a friend and get a referral bonus.

Title: Customer Enablement Manager, West

Location: Denver CO US

Type: Full-time

Workplace: Hybrid remote

Job Description:

The Elevator Pitch

If you are an excellent relationship builder, passionate about the customer experience, and inspired to help make the world a safer place, then this is the role for you!  Customer success is vital to Evolv’s long-term mission and profitability.  Our customers must experience clear, measurable value from their Evolv systems, not only at deployment, but throughout their lifecycle. As a Customer Enablement Manager (CEM), you will build strong relationships with your portfolio of customers and ensure they onboard successfully, adopt consistently, operate confidently and realize meaningful outcomes from their investment.  

You will work alongside Senior Customer Enablement Managers and the broader CX team in helping customers onboard successfully, adopt consistently, operate confidently and realize meaningful outcomes from their investment.  This role is designed to flex across multiple customer engagements rather than owning a dedicated portfolio.  

Your work will help drive customer satisfaction, system utilization, risk mitigation, and ultimately successful subscription renewals. 

What are performance outcomes over the first 12 months you will work toward completing?

First 30–90 Days: 

• Become fully competent in Evolv’s products, workflows, and enablement methodology. 

  Training includes in-person technical instruction at HQ, online self-study, structured learning paths, and peer shadowing. 

• Learn the CX operating model (onboarding, enablement, training, adoption, renewal readiness, customer health). 

• Build relationships with Sales, Program Management, Support, Technical Sales & Solutions, Channel Operations, and Marketing to understand customer history, deployment context, and value drivers. 

• Begin engaging with customers - supporting onboarding activities, training preparation, and early adoption.

3-6 Months: 

• Contribute to day-to-day customer onboarding, training and value-realization activities across the install base, ensuring progress towards key outcomes. 

• Deliver virtual and onsite training sessions covering system operation, best practices, and Evolv Academy learning paths. 

• Begin developing baseline success plans for your accounts that focus on adoption, learning milestones, and operational excellence.

6-12 Months:

• Fully own your customer portfolio, including onboarding new customers, building proactive success plans, and driving adoption of learning resources such as Evolv Academy, MyEvolv Portal, and other customer platforms  

• Monitor customer health, usage signals, and feedback to identify risks early and mitigate them through cross-functional collaboration. 

• Lead regular performance reviews and business value conversations using customer dashboards (visitor scans, alerts, detections, engagement metrics). 

• Manage a smooth renewal readiness process by ensuring strong adoption, value realization, and risk reduction.

1+ year: 

• Be recognized as a strategic customer advocate with deep account relationships across accounts.  

• Maintain an internal network of cross-functional partners you can pull in to accelerate customer outcomes. 

• Consistently deliver measurable impact across your accounts—including improved system usage, reduced friction, higher training completion, and strong renewal rates. 

• Operate independently while driving scalable improvements to the broader customer enablement program.

The Work: What type of work will you be doing?

As a Customer Enablement Manager, your regular activities may be modified to suit the needs of your customer portfolio, however, you can expect a variety of the following:

Customer Onboarding & Training 

• Customer onboarding, and go-live activities with Program Management, TSS, and Support. 

• Deliver structured training sessions (onsite and virtual) tailored to each customer’s operational environment. 

• Ensure customers complete the right Evolv Academy learning paths and certifications.

Customer Adoption & Value Realization 

• Build and execute proactive success plans to drive consistent system usage, optimized detection performance, and operator confidence. 

• Continuously guide customers to evolve their workflows, staffing, and operating procedures to maximize value. 

• Promote adoption of MyEvolv, training content, and all customer enablement resources. 

• Conduct scheduled check-ins, performance reviews, and Quarterly Business Reviews (QBRs).

Customer Health & Risk Management 

• Work with Red Accounts team to identify at-risk accounts and help develop get-well plans to get them in good health  

• Coordinate with Support, Technical Sales & Solutions and other teams to ensure escalations are handled promptly  

• Maintain clean, accurate CRM documentation including contacts, milestones, health scores and renewal context.

Renewal Readiness & Growth Support  

• Proactively identify and engage the appropriate customer stakeholder’s day-to-day champions, operational owners, and economic buyers to ensure each clearly understands and is realizing the full value of their Evolv investment. 

• Lead the enablement workstream that ensures customers achieve the outcomes required for renewal, including validating success criteria with decision-makers, reinforcing business value with champions, and ensuring all stakeholders are informed, trained, and confident in their ability to operate and sustain their systems. 

• Minimize renewal friction by driving strong adoption, ensuring operators are well trained, and clearly demonstrating ongoing business value.

What is the leadership like for this role? What is the structure and culture of the team?

This role reports to the Senior Scaled Program Manager and sits on our Customer Experience team in the Revenue Organization. 

The team is distributed across the United States and is entering an exciting phase of growth, with many new opportunities ahead. Most team members work remotely when they are not traveling to meet with customers. Our collective experience is exceptional spanning technical experts to seasoned business leaders with firsthand customer-facing expertise.  

Where is the role located?

Location: 

While this role is posted for a candidate ideally based in Denver, Colorado, we are open to exceptional candidates in other locations throughout the Western region with transportation accessibility. The role is flexible within our Mountain States Region, which includes Arizona, Colorado, Idaho, Montana, Nevada, New Mexico, Utah, and Wyoming.

Travel:

Compensation and Transparency Statement 

The base salary range for this full-time position is $73,000- $117,000. In addition to base salary, this role offers a competitive target bonus, equity, and a comprehensive benefits package. This range reflects our commitment to pay transparency and equity, in alignment with applicable state laws. Our compensation ranges are determined based on factors such as role, level, location, market benchmarks, and internal equity. The posted range represents the good-faith estimate of what we expect to pay for this role across U.S. locations. Actual compensation within the range will be based on the candidate’s skills, experience, education, and geographic location.  

In accordance with state and local pay transparency laws—including those in California, Colorado, Massachusetts, New York, New Jersey, and others—we disclose salary ranges in all job postings and provide additional information upon request.  

During the hiring process, your recruiter will share:  

• The specific salary range for your preferred location  

• A general overview of our benefits and equity offerings  

• Insights into how compensation decisions are made, including factors that influence starting pay

We are committed to fair pay practices, and we regularly review our compensation programs to ensure they are competitive, equitable, and aligned with our values.

Benefits

At Evolv, we’re on a mission to help make public spaces safer through innovative security technology. So, we're looking for future teammates who embody our values, people who:   

• Do the right thing, always;   

• Put people first'   

• Own it;   

• Win together; and continue to    

• Be bold, stay curious.

Our Benefits Include:   

• Equity as part of your total compensation package   

• Medical, dental, and vision insurance   

• Health Savings Account (HSA)     

• A 401(k) plan (and 2% company match)   

• Flexible Paid Time Off (PTO)- take the time you need to recharge, with manager approval and business needs in mind  

• Quarterly stipend for perks and benefits that matter most to you   

• Tuition reimbursement to support your ongoing learning and development   

• Subscription to Calm

Evolv Technology (“Evolv”) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We welcome and encourage ersity in the workplace, and all employment decisions are made without regard to race, color, religion, national, social or ethnic origin, sex (including pregnancy), age, disability, HIV Status, sexual orientation, gender identity and/or expression, veteran status, or any other status protected by law in the locations where we operate. Evolv will not tolerate discrimination or harassment based on any of these characteristics.  

Evolv is committed to offering an inclusive and accessible experience for all job seekers, including iniduals with disabilities. If you need a reasonable accommodation as part of the job application process.

Title: Customer Service Representative - Hybrid

Location: Milwaukee WI US

Type: Full-time

Workplace: Hybrid remote

Job Description:

Rising is looking for our next Customer Service Representative (Working title: Partner & Provider Support Representative)! In this position, you will help Rising create ecstatic customers by providing professional, world-class service in response to inquiries and issues relating to medical bill review. Basically, we are helping to cut excess costs, fraud, and waste while making healthcare more affordable for the patients that need it the most.

Oh, and you get the benefit of working in a small, close-knit team with a manager who truly wants to see you to succeed! This is a great opportunity for those looking to obtain meaningful career experience on the administrative side of healthcare.

Sound interesting? Want to learn more? Take a few minutes to apply, and let's talk!

What exactly does a Partner & Provider Support Representative do? In this job, you will:

• Communicate with medical providers primarily via telephone and email to obtain needed information and resolve bill-specific issues
• Provide world-class customer service by responding to and answering questions quickly and professionally
• Demonstrate an intimate knowledge of clients’ needs, empathy for customers’ situations, and knowledge of appropriate language
• Serve as a role model to internal, client, partner, and vendor representatives by following guidelines to ensure stellar service is provided with each call

Requirements

Am I the right fit for this job?

• Minimum of 3 years of experience in customer service
• Call Center experience a plus
• Previous experience with group health is preferred
• Optimistic, energetic, and possessing a positive attitude are a few words that others might use to describe you
• You are patient and genuinely enjoy working with people. You see every customer interaction as a chance to "wow" someone or brighten their day, whether it is a customer or a member of the team
• You have a natural inclination to dig into a situation, leaving no stone unturned in order to solve a problem
• You have the ability to keep calm in pressing situations while practicing empathy and utilizing your superior listening skills while not taking criticism personally
• Strongly detail-oriented - you are meticulous and pay close attention to information that others may miss
• The ability to use a computer to research and communicate information effectively
• Ability to work 40 hours per week, Monday-Friday 9:30AM-6:00PM (Hours may change slightly based on business needs)

Physical Requirements

• The ability to use a computer and its associated accessories in an upright position
• The ability to work in an office setting 5 days a week during the 90-day training period

Benefits

• Hourly Rate: $18.00-$21.00
• Competitive benefits package, including health insurance, 401k with company match, paid time off, paid holidays, and more.
• Beer, soft drinks, and food on Thursday afternoons
• A relaxed, yet upbeat, work environment, with jeans professional attire
• Unlimited Coffee!
• Optional hybrid schedule after mandatory 90-day onsite training, with expectation to work 2 days per week in office.

If you are ready to join a team of professionals dedicated to making a difference and making lives better, please apply today!

Title: Analyst

Location: IA-West Des Moines

Job Description:

Area of Interest: Information Systems & Technical Support

FTE/Hours per pay period: 1.0

Department: Call Center

Shift: 40 hours per week, 8-5p

Job ID: 176457

Overview

Workforce Optimization Analyst

Monday-Friday 8:00AM-5:00PM

Full Time Benefits

The Workforce Optimization Analyst will be responsible for developing, implementing, and analyzing the various components of a Workforce Management program within The IntelliCenter for all service lines including, but not limited to Nurse Triage, Healthfinch Rx Renewal, Radiology FUM, and Population/ToC RN services. This will include the full spectrum of departmental reporting needs, including monthly, quarterly, and yearly operational reports. The WFOA will support workforce application contracts, licenses and maintain relationships with vendor and support departments in conjunction with the Executive Director.

Additional responsibilities include collaboration with the IntelliCenter’s leadership team to develop and implement a data driven, predictive scheduling model and tools that achieves a highly efficient workforce supporting scheduling coordination of frontline team. This position has a Primary Remote designation, as the team is primarily remote and technology and educational processes allows for remote interaction supporting the educational process. Options to work at a designated UnityPoint workspace will be considered upon request and as space becomes available.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:    

• Expect paid time off, parental leave, 401K matching and an employee recognition program.

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

Analysis

• Develops, enhances, implements and supports reporting capabilities to identify, track and analyze key business drivers.

• Analyzes results of reports and provides recommendations to leadership to improve overall call center performance, strategies and objectives. Identifies call volume trends and averages on a daily, weekly, monthly and seasonal basis.

• Consults with key organizational business users on situations requiring further definition, development and support of data gathering and analysis. Generates ad hoc reports when requested.

• Track and analyze inidual and overall call center performance metrics (i.e. schedule compliance, absenteeism, average call handle time) in a timely and accurate manner.

• Workforce management principals and tools are implemented and adhered to and must remain current with industry standards, internal system updates and functionality while applying technical expertise in advancing call center strategies.

• Evaluate the immediate and long-term impact or consequences of making changes to processes and/or products (looking beyond scope of one project/client) and work with leadership to provide recommendations for procedural changes and/or modifications.

Operational & Workforce Management

• Serves as subject matter expert for reporting and workforce management processes, ensuring best practices are implemented across the organization.

• Oversees and coordinates reporting and Workforce Management activities including building best practices across the organization.

• Creates training materials as needed for Workforce management tools and/or reporting functionality.

• Proactive and independent management of accountabilities collaborating with leadership to optimize operations.

Qualifications

Education

Bachelor’s degree

Experience

Minimum of three years of experience in a call center environment with direct experience in applying WFM software programs or concepts.

Knowledge, Skills, and Abilities

• Strong data mining and analytical skills, including development, interpretation and application of reports.

• Proficiency in use of computer applications such as Microsoft office and electronic health systems and other healthcare software.

• Strong written & verbal communication skills

• Exceptional analytical skills with prior experience in related sector (call center).

• Understand, anticipate & support needs of multiple centers.

• Ability to effectively train & advance knowledge of WFM principals across all levels of staff in the organization.

• Use of usual and customary equipment used to perform essential functions of the position.

Job Title : Retail Part Time Design Consultant: Brooklyn Area

Location: Brooklyn United States

time type

Part time

job requisition id

JR252107

Job Description:

Job Description

Who We Are:

At Framebridge, we are disrupting the custom framing market by replacing a cumbersome experience with a delightful one. We are taking the market and expanding the market for custom framing, all while building a beloved brand associated with celebrating the best moments in life. In order to fulfill our mission, we have to build a great team across a number of disciplines - ecommerce, retail, design, and manufacturing.

We are a growing consumer based business operating online and in retail stores. We deliver high-quality custom products at an affordable price with a quick turnaround. We exist, grow, and ultimately own the market by delighting customers who trust and value us.

As a team member of Framebridge you will:

Show Pride

We stand behind our work, we sweat the details, and we strive for continuous improvement every day. We're proud to frame the things you love, and show pride in our product and craftsmanship.

Embrace Challenges Together

We embrace challenges with creative solutions and we know that collaboration is the only way to succeed. We set big goals and keep raising the bar together.

Adapt & Act

We are creative and solution-oriented, flexible, and proactive. We adapt and act quickly, embracing an environment of constant change.

Make It Special

We search everyday for opportunities to make our product and experience special. When you are building a business where every piece is priceless, making it special is core.

Build to Last

We are building a product and a business that are built to last. We work every day to build lasting relationships within our team and with our customers.

As a Design Consultant of Framebridge you will:

• Offer exceptional customer service and represent the brand in our retail stores
• Apply excellent listening, oral, and communication skills to build relationships with our customers
• Demonstrate deep product knowledge and design advice to customers
• Inspect, photograph, and measure artwork utilizing Framebridge tools
• Answer questions and troubleshoot issues using sound judgment
• Offer suggestions to innovate and improve our retail experience
• Anything required to deliver our 100% happiness guarantee
• Work a flexible schedule including evenings and weekends that meet the needs of the business

Who you are:

• Experience in a customer service, retail, or hospitality role
• An engaging personality with strong interpersonal and communication skills
• Interest in design and excitement to work in a creative environment
• Quick and eager learner of new tools, products, and processes
• Great time-management, organizational, and problem-solving skills
• Experience in clienteling outreach and Growing your business through customer relationship
• Willingness to work flexible hours, including evenings and weekends

Benefits/ Perks:

• Competitive pay
• Free frames/ employee discount
• Contests and Incentives
• Team building events
• Paid time off
• Employee Assistance Hotline (EAP)
• Commuter Benefits

Framebridge, in good faith, believes that the posted hourly range is accurate for this role at the time of posting. Framebridge may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications, and location, among others. This range may be modified in the future. In addition to the hourly rate, this role is also eligible to receive a cash bonus as part of the total compensation package. Details and eligibility will be discussed during the application process.

Framebridge is an Equal Opportunity Employer. We respect and seek to empower each inidual and support the erse cultures, perspectives, skills and experiences within our workforce. We make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to race, color, national origin, age, religious beliefs, sex (including pregnancy), disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other characteristic protected by federal, state or local laws.

Time Type

Part time

Framebridge is an Equal Opportunity Employer. We respect and seek to empower each inidual and support the erse cultures, perspectives, skills and experiences within our workforce.

Title: Dispute Resolution Specialist - IDR

Job Description:

locations

AUS - Parramatta - 32 Smith Street

AUS - VIC - Melbourne

AUS - QLD - Brisbane

AUS - WA - Perth

AUS - Adelaide - 11 Waymouth Street

AUS - NSW - Newcastle

time type

Full time

job requisition id

340359

Primary Details

Time Type: Full time

Worker Type: Employee

Location: Parramatta, Newcastle, Brisbane, Melbourne, Adelaide or Perth

Type: Permanent and 12-month Fixed Term Contract roles

Hybrid role, Happy to talk flexible working

The opportunity

This is an exciting opportunity for a customer focused, insurance professional to join our highly supportive and dynamic team reporting into the Senior Manager, Internal Dispute Resolution.

This role will see you fulfilling a wide range of duties. You will be responsible for end-to-end management of complaints and dispute resolution for all General Insurance products. This will involve assessing, investigating and critically analysing policies, legislation and expert evidence.

You will be engaging with customers and internal external stakeholders as well as providing technical support and advice to claims and underwriting areas.

About QBE

At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.

We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.

What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.

Your new role

Primary responsibilities:

• Undertake timely and accurate response to all complaints and disputes, providing a fair and reasonable outcome for the customer

• Proactively identify systemic causes of customer dissatisfaction and contribute to the development of solutions

• Work collaboratively and with internal and external business stakeholders

• Provide SME (subject matter expert) support for internal stakeholder enquiries in relation to decisions, General Insurance Code of Practice and the Insurance Contracts Act

• Ensure the organisational obligations under the law and the General Insurance Code of Practice are adhered to when managing complaints and disputes

• Prepare recommendations on process, product and service improvements to minimize recurrence or mitigation of issues

About you

We are looking for a confident, resolution focused inidual who has a passion for delivering outstanding customer service. The ideal candidate is someone that has a wealth of experience within a similar role and can apply their skills, knowledge and expertise to ensure positive outcomes.   

• Experience within a customer focused disputes role or similar

• General insurance or legal background is advantageous.

• Must have a solid understanding of risk, compliance, and policy

• Passionate about providing a gold standard service to our customers and stakeholders and ability to show high levels of empathy

• Excellent problem solving and relationship building skills

• Ability to influence and negotiate with internal and external stakeholders

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

• ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance

• Life Leave, supporting the life events we all experience, leaving your annual leave for rest

• A range of discounts on insurance products, car hire, hotels, goods and services

To learn more about benefits of working with us, click here. 

Rewards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

• 2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program

• Platinum employer on the Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion

• Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates

APPLY NOW and let’s make it happen! 

If you’re looking for a career that combines your expertise and your empathy, click Apply today. Your career. At the heart of it.

Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

QBE recognise the value of erse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected]

Skills:

Coaching for success, Cost Management, Critical Thinking, Decision Making, Influencing, Insurance Claims Management, Intentional collaboration, Managing performance, Navigating ambiguity, Persuasion, Risk Management, Stakeholder Management, Strategic Agility, Strategic Leadership, Strategic Planning

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.