Title: Account Manager - OEM Aftermarket,

Locations:  Ames, IA, US / California, US / Phoenix, AZ, US / Northern California, US / US / Las Vegas, NV, US / Eugene, OR, US / Eugene, US / Denver, US / Portland, US

Job Description:

Requisition ID: 46299

Employment Type: Full Time

Segment: Danfoss Power Solutions Segment

Job Function: Sales

Work Location Type: Hybrid

The Impact You'll Make

The Account Manager will be responsible for generating profitable sales growth, while helping to maintain our existing business within the Danfoss Power Solutions Distribution Channel in the West Coast Region. The Account Manager will report to the Aftermarket Leader for our Multi-Divisional Distribution Partners. We are looking for someone that understands the fluid power industry and is able to claim the value of our system-based solutions, while simultaneously developing strong relationships with key stakeholders at our Channel Partners.

The territory will cover Strategic Accounts around the West Coast region with travel estimated at least 50%. The West Coast Region includes but isn't limited to, CA, OR, WA, AZ, CO, MT, ID, NV, and WY.

What You'll Be Doing

Responsibilities of this position include, but are not limited to, the following:

• Identify, develop and capture business in the assigned territory and meet sales and pipeline development goals.
• Develop Distributor Partner and indirect customer relationships, and act as primary field sales representative for Danfoss Power Solutions, servicing specific accounts and/or a designed geographical area.
• Utilize a professional sales process to uncover customer needs, handle objections/concerns, and determine appropriate solutions, while claiming the DPS value, for profitable growth.
• Plan, coordinate, and execute all sales efforts at assigned distribution channel partners.
• Prepares and submits routine call reports, monthly reports, action plan updates, operating plan updates, GAP Analysis, and other sales-oriented documents to the Regional Sales Director upon request.
• Gather and communicate market intelligence through CRM software.
• Conducts quarterly business reviews with key channel partners to review performance.

What We're Looking For

Basic Qualifications:

• Bachelor's degree in Business/Engineering or relevant years of industry experience.
• 3+ years of experience in Hydraulics and/or Electronics Industry sales, or similar technical sales industry.

Preferred Qualifications:

• Possess a level of competence necessary to comprehend and discuss technical and commercial aspects of the products/solutions.
• Experience effectively working with a CRM System.

What You'll Get from Us

We welcome you to submit your application at your earliest convenience. While there is no set deadline for applications, we encourage you to apply while the position remains listed. We review submissions on an ongoing basis and will conclude the search once we identify the ideal candidate.

We are excited to offer you the following benefits with your employment:

Bonus system

Paid vacation

Retirement plan

Personal insurance

Opportunity to join Employee Resource Groups

State of the art virtual work environment

Employee Referral Program

Title: Customer Care Representative (Farmers Workplace Solutions)

Location: United States

Remote

Job Description:

We are Farmers!

We are… more than just your favorite commercials.  At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers.

Farmers is an award winning, equal opportunity employer, committed to the strength of an inclusive workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn't just our business - it's our culture!  To learn more about our high-performance culture and open opportunities, check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.

Workplace: Remote ( #LI-Remote )

Job Summary

If you are the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with Farmers. This position is a critical part of Farmers Insurance as it supports our customers and agents. You will be the first point of contact for our customers, supporting inquiries and insurance policy needs by answering questions regarding coverage, rates, billing issues, and general policy reviews.

We care about your professional development at Farmers, so we offer paid training with our renowned University of Farmers before you start serving customers, so you can succeed in this role!

In this role you will:

• Deliver exceptional customer service while proactively seeking solutions within compliance and legal requirements.
• Communicate with customers via multiple channels (phone, chats, emails) while navigating multiple systems and platforms.

Job Details

• Unlicensed start date: Tuesday, January 20th, 2026
• Licensed start date: Tuesday, February 17th, 2026
• Location: The role is fully remote. You will need to provide a quiet, distraction-free environment and high-speed internet.
• Training Hours: Monday-Friday 9:30am - 6:00pm CST
• Shift hours: Monday-Friday 11:30pm - 8:00pm CST
• Starting Hourly Rate: The pay for the role is $22.31 up to $23.74 per hour and is solely based on location.

Essential Job Functions

• Although this position is fully remote, it operates within a highly structured environment that requires you be fully present and engaged. This includes designated start and end times, scheduled lunch and break periods.
• Assists internal and external customers with moderately complex issues related to insurance matters. Delivers exceptional service while proactively seeking feasible solutions within compliance and legal requirements. Communicates with customers via multiple channels while navigating multiple systems and platforms
• Receives and responds to inquiries related to insurance matters. Interacts with customers, agents, and others to resolve moderately complex issues regarding policy provisions and conditions. Evaluates and interprets policy information within prescribed authority limits.
• Accesses account information and communicates while working in multiple systems. Uses account information, deep product knowledge, and knowledge of compliance or legal requirements to make appropriate recommendations or decisions. Documents customer interactions and outcomes thoroughly in system. Escalates unresolved issues requiring advanced support for further resolution.
• Builds knowledge and acumen through self-directed learning. Stays informed about underwriting and policy guidelines and other updates including compliance and legal requirements. Helps maintain department knowledge resources to keep them current. Performs other duties as assigned.
• Actively listens to customer concerns to identify trends or patterns. Recognizes opportunities for process improvement and makes recommendations to leadership.
• Partners with various departments including Policy Support, Claims and Underwriting to respond to customer inquiries. May work with external vendors to further address customer needs.
• Adheres to assigned, tightly regulated schedule and follows procedures for requesting time off.

Experience Requirements

• Minimum of 1-3 years customer service.

• 1 year of experience in call center environment, insurance, sales or related field preferred.

• Experience providing customer support within a high-volume, complex environment preferred.

• Strong technical aptitude:

• Intermediate computer skills with ability to navigate multiple systems simultaneously.

• Able to troubleshoot basic issues with equipment such as headset, internet, and connectivity.

• Experience with Microsoft Office suite of tools preferred.

Education Requirements

• High School Diploma or equivalent required.
• Other: Property and Casualty license will be required for this role. The licensing exam must be obtained within a designated number of attempts or testing window in the state(s) in which the license is acquired.

Additional Qualifications

• Call center/agency experience
• Demonstrated customer service skills
• Strong verbal communication and listening skills
• Demonstrated written communication skills
• Demonstrated analytical skills
• Demonstrated problem solving skills
• Demonstrates excellent judgment and decision making skills
• Friendly and service-oriented
• Maintains a high degree of professionalism
• Excellent organizational skills
• Highly thorough and dependable
• Possesses flexibility to work in a fast paced, dynamic environment
• Basic computer skills with ability to navigate multiple systems simultaneously.
• Able to troubleshoot basic issues with equipment such as headset, internet, and connectivity.

Physical Environment

Sits for extended periods of time, up to a full work shift. Listens to, interprets, and differentiates auditory information (e.g. others speaking) at normal speaking levels with or without correction. Visually verifies and reads information. Visually locates material, resources and other objects. Ability to operate a computer for extended periods of time, up to a full work shift. Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate keyboard and other office equipment up to a full work shift.

Benefits

• Farmers offers a competitive salary commensurate with experience, qualifications and location.
• Medical
• Dental
• Vision
• Health Savings and Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• For more information, review "What we offer" on https://www.farmers.com/careers/corporate/#offer

Job Location(s): US - AZ, US - KS, US - MO, US - OK, US - TX

Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.

Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any inidual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws.

Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.

Spokane, WA only: Residents who prefer not to provide their address click here to submit your resume via email: [email protected]

Title: 340B Client Account Manager - Remote or in-office in Midvale, UT

Location: Utah United States

Job Description:

Procuity is a fast-growing company that is delivering innovative SAAS solutions to the growing pharmacy and medical industry. Our products streamline complex processes, saving money and time for our customers and contributing to the overall reduction of healthcare costs. Procuity is in the unique position of being a nimble start-up company while being owned and financed by Zions Bancorporation, (ZION) a $54 billion dollar holding company.

Procuity is looking for a 340B Client Account Manager for our 340B Business Line. The successful candidate will have 340B account management experience or similar experience as a part of a PBM, Pharmacy, Drug Wholesaler or Health System. The position requires a hard-working inidual with an ability to work with a sophisticated customer base. The candidate will have an entrepreneurial spirit and will thrive being on the ground floor of a high-growth opportunity.

This is a remote position or in-office in Midvale, UT.

Client Account Manager Job Responsibilities:

• Responsible for managing key accounts, maintaining long-term relationships with strategically important accounts, and maximizing inside sales opportunities.
• Develop in-depth knowledge of all accounts including key decision-making personnel.
• Work with Covered Entities.
• Focus on implementation and client servicing.
• Establish strong working relationships with existing customers to provide high level of customer service to assigned accounts.
• Focus on growing and developing existing clients to generate incremental business.
• Act as primary day-to-day contact for customer for new products and continuing initiatives.
• Act as the day-to-day interface between the customer and all relevant internal departments.
• Provide technical support to the customer and/or coordinate with the appropriate technical functions for support as necessary.
• Play an integral role in timely and effectively boarding new clients.
• Drive and oversee solutions architecture for clients.
• Perform other duties as assigned.

Qualifications:

• 340B account management experience or 340B experience with account management skills.
• Must have excellent customer relationship, customer service, and negotiation skills.
• Ability to drive customer success and retention.
• Excellent problem resolution and communication skills, both verbal and written.
• Ability to manage client expectations.
• Ability to follow up and drive interdepartmental priorities to meet customer requirements.
• Excellent organization skills and strong attention to detail.
• High energy and a strong work ethic; willing to go above and beyond for customer.
• Proficient in Microsoft Office Suite.

Education & Experience:

• Requires a bachelor's degree in business, marketing or a related field and 4+ years' experience with client account management or relationship management, outside sales or other directly related experience.
• 2+ years of experience with 340B.
• A combination of education and experience may meet requirements.

Benefits:

• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance.
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts.
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays.
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience.
• Mental health benefits including coaching and therapy sessions.
• Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire.
• Employee Ambassador preferred banking products.

Pay (depending on experience): $65,000-$95,000

Title: Clm Resltion Rep III, Hosp/Prv

Location: Rochester United States

Job Description:

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

Remote Work - New York, Albany, New York, United States of America, 12224

Opening:

Worker Subtype:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

40

Department:

910402 United Business Office

Work Shift:

UR - Day (United States of America)

Range:

UR URC 205 H

Compensation Range:

$19.62 - $26.49

The referenced pay range represents the minimum and maximum compensation for this job. Inidual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the inidual, and internal equity considerations.

Responsibilities:

GENERAL PURPOSE

The Claims Resolution Representative III is responsible for working across the professional fee organization, handling follow-up activities designed to bring all open accounts receivable to successful closure. Responsible for effective claims follow-up on complex, multi-faceted accounts to obtain maximum revenue collection and closure. Responsibilities include, but are not limited to, independent research, claim correction and resubmission, handling payer specific appeal process taking timely and routine action to resolve unpaid claims. The Claims Resolution Representative III reports to Accounts Receivable Management.

ESSENTIAL FUNCTIONS

With general direction of the Manager/Supervisor/Lead:

40% Follows department policies and procedures and maintains and exercises comprehensive knowledge of insurance company billing requirements and regulations to research and resolve unpaid accounts receivable, making any corrections in the professional billing system necessary to ensure balance resolution for all assigned URMFG physician services.

25% Follows up on multi-faceted denials through review of remittances (EOBs), insurance correspondence, rejections received thru daily electronic and claims submission, etc.

• Research claims, identify problems, and take appropriate action to assure claim resolution.

20% Responds to all billing-related inquiries from colleagues, departments, patients, and payors in a timely and professional manner.

• Communicates any missing/incomplete information to providers and department administrative support staff to ensure accurate billing.
• Communicates with insurance representatives through telephone calls, payer website, and written communication to ensure accurate processing of claims.
• Collaborate with appropriate departments to generate a detailed rational for appeals and grievances to the insurance companies.

10% Keeps management informed of changes in billing requirements and rejection or denial codes as they pertain to claim processing and coding.

• Escalates system issues preventing claims submission and follow-up for review and resolution.

5% Collaborates with Claim Edit Specialists and Patient Medical Billing Specialists assigned to pre claim WQ's to identify opportunities for improvement in clean claims rate.

May perform other duties as assigned.

QUALIFICATIONS

Required:

• Associate degree and 2 years of related relevant experience; or equivalent combination of education and/or experience
• Excellent problem-solving skills
• Excellent communication skills
• Excellent customer service skills

Preferred:

• Strong working knowledge of the professional billing software applications
• Ability to type 25 wpm.

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

Title: Strategic Product Manager - Engineered Wood Products

Location: Remote US

Work Type: Remote, Full Time

Job Description:

Weyerhaeuser Distribution is hiring a National Strategic Product Manager. This position reports to the Director of Product Management and will manage internal and third-party engineered wood products (EWP) across the Distribution business. This position also has people leadership responsibility of technical design services, primarily supporting managed products. Growing EWP is a core initiative for the distribution business, and this position is at the center of driving continued growth in scale categories.

Role Overview: The Strategic Product Manager works directly with key suppliers and site managers to steward profitable growth for the business.

Location: This is a remote position. Candidates must be located near a major airport and within commuting distance of a Weyerhaeuser distribution location and related service market 

Responsibilities:

• Responsible for profitably managing and growing assigned product categories

• Maintain and grow strong regional and national supplier relationships within those categories

• Identify and evaluate potential suppliers, new markets, new product opportunities, and competitors

• Direct product pricing strategy

• Lead a national design team tasked with technical sales support of EWP

• Coordinate interaction between assigned suppliers and other departments

• Maintain distributor and incentive agreements with selected suppliers that provide protection and position the business for profitable sales

• Initiate and implement product training applicable to your category or categories

• Review performance of assigned suppliers; implement appropriate action plans for improvement when results are below expectations

• Develop annual marketing plan incorporating vendor, ision and product promotions

• Willing to travel 25-35% of the time to company, vendor and customer locations across the US and Canada

We manufacture and sell an innovative collection of proven structural framing materials to the residential, multi-family and light commercial markets, and provide seamless building solutions, from design to installation to support. This team moves fast, works smart and never stops pushing to be and stay number one in the industry.

Qualifications

• Bachelor's Degree in relevant field of study

• 10+ years of experience in building products industry

• 5+ years managing strategic relationships (supplier or customer) at the ision/region or enterprise level

• 5+ years of large account buying and/or selling experience

• Deep and wide experience with EWP suppliers and markets

• Strong business acumen

• Excellent communicator and proven relationship builder

• Strong analytical abilities to find and utilize vendor, customer and market-related data to identify opportunities and solve problem

Preferred Qualifications:

• Prior national product management experience for a manufacturer or distributor a strong plus

• People management experience a plus

Core values: Consistent with our company core values: Safety, Integrity, Citizenship, and Sustainability, and Inclusion

Key behaviors: Acts with urgency, accountable, courageous, keeps it simple, driven to innovate in process and approach

We sustainably manage forests and manufacture products that make the world a better place. We’re serious about safety, driven to achieve excellence, and proud of what we do. With multiple business lines in locations across North America, we offer a range of exciting career opportunities for smart, talented people who are passionate about making a difference.

What We Offer...

Compensation: This role is eligible for our annual merit-increase program, and we are targeting a salary range of $129,000 - $193,000 based on your level of skills, qualifications and experience. You will also be eligible for our Annual Incentive Program, which offers a cash bonus targeting 20% of base pay. Potential plan funding may range from zero to two times that target.

Benefits: When you join our team, you and your dependents will be offered coverage under our comprehensive employee benefits plan, which includes medical, dental, vision, short and long-term disability, and life insurance. We offer a pre-tax Health Savings Account option which includes a company contribution. Other benefit options are also available such as voluntary Long-Term Care and Employee Assistance Programs. We also support personal volunteerism, sponsor a host of ersity networks, promote mentoring, and provide training and development opportunities to help you chart your path to a fulfilling career.

Retirement: Employees are able to enroll in our company’s 401k plan, which includes a paid company match in addition to our annual contribution equal to 5% of your base salary.

Paid Time Off or Vacation: We provide eligible employees who are scheduled to work 25 hours or more per week with 3-weeks of paid vacation to use during your first year of employment. In addition, after being employed for six months, eligible employees begin to accrue vacation for future use. We also recognize eleven paid holidays per year, providing a total of 88 holiday hours

Director, Customer Engagement Platforms

Location:

Remote

time type

Full time

job requisition id

R10567

Job Overview:

The Director, Customer Engagement Platforms (CEP) will be responsible for overseeing the development, implementation, and optimization of customer engagement platforms, starting with, but not limited to, Otsuka’s Medical Affairs Disease State Engagement platforms (PsychU, PsychUsim, ADPKDsim, and NephU). Reporting to the Sr. Director for Engagement and insights Excellence, the Director will manage the Customer Engagement Platform Team, collaborate with cross-functional groups, drive innovation, and ensure our communities’ success. Additionally, this role will keep up to date and provide recommendations on engagement tactics and tools to drive future activities. This position requires a deep understanding of customer engagement strategies and tactics, knowledge on engagement platforms and tools, and the ability align our platform initiatives to corporate, above brand and medical strategies. This successful candidate will need strong project management skills, proficiency in team management and team building, and the ability to effectively collaborate cross-functionally to provide high-quality educational resources paired with the best-in-class delivery mechanism needed for today’s healthcare professionals, caregivers, and patients.

Key Responsibilities Include:

• Strategy Execution: Execute the overarching customer engagement strategy on current and future engagement platforms, aligning medical/business objectives.
• Platform Management: Lead the management and optimization of customer engagement platforms, including marketing automation and analytics tools.
• Team Management: Lead a high-performing team of operational specialists, including webinar production, medical writing, and customer service engagement specialists.
• Data-Driven Insights: Utilize data analytics and insights to continuously improve engagement strategies and measure performance against KPIs.
• Technology Integration: Stay updated on the latest customer engagement technologies and trends, identifying opportunities for implementation.
• Budget Management: Manage the budget for customer engagement initiatives, ensuring cost-effective solutions.
• Continuous Improvement: Stay informed about the latest developments in disease research and medical education. Seek feedback from users and stakeholders to identify areas for improvement. Implement enhancements and updates to meet evolving educational needs and align with future Omnichannel initiatives.

Qualifications:

• BS or BA in Marketing, Communication, Information Technology, or a related field required.
• Advanced degree or equivalent experience (at least 8 years’ experience in pharmaceutical or related industry consulting experience) preferred.
• Preferred experience managing website communities or pharmaceutical educational programs.
• Experience with social media and web analytics (e.g., Google analytics) preferred.
• Proven track record of at least 7-10 years in customer engagement, corporate communications, or related roles, using various engagement platforms.
• Strong leadership and team management skills.
• Proficiency in customer engagement platforms and tools.
• Exceptional analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Strategic thinker with a results-oriented mindset.
• Experience working in remote or hybrid teams is a plus

Competencies

Minimum $183,335.00 - Maximum $274,160.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for iniduals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate’s job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.

Application Deadline: This will be posted for a minimum of 5 business days.

Company benefits:  Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.

Disclaimer: 

This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. 

Otsuka is an equal opportunity employer.  All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.   

If you are a qualified inidual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability.  You can request reasonable accommodations by contacting Accommodation Request. 

Statement Regarding Job Recruiting Fraud Scams

At Otsuka we take security and protection of your personal information very seriously. Please be aware iniduals may approach you and falsely present themselves as our employees or representatives.  They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.

Please understand, Otsuka will never ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.

Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.

To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website https://vhr-otsuka.wd1.myworkdayjobs.com/en-US/External.

Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka’s call center at: 800-363-5670. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov,  or your local authorities.

Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. (“Otsuka”) does not accept unsolicited assistance from search firms for employment opportunities.  All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka’s application portal without a valid written search agreement in place for the position will be considered Otsuka’s sole property.  No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Title : Web Content Specialist

Location: MN-Minneapolis

Job Description: Web Content Specialist (Temporary, Long-Term Up to 1 Year)

Web Content Specialist (Temporary, Long-Term Up to 1 Year)

Salary

$63,772.80 - $103,480.00 Annually

Location

Minneapolis, MN

Job Type

Temporary Long Term (up to 2 years)

Remote Employment

Flexible/Hybrid

Job Number

2025-00432

Division

Metro Transit

Department

Mktg Graphics Sales Comm Minn

+ Description

+ Benefits

+ Questions

WHO WE ARE

We are the Metropolitan Council , the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services. More information about us on our website. (https://metrocouncil.org/About-Us/The-Council-Who-We-Are.aspx)

We are committed to supporting a erse workforce that reflects the communities we serve.

How your work would contribute to our organization and the Twin Cities region:

TheWeb Content Specialistplays a key role in maintaining, organizing, and improving the quality of content on metrotransit.org. This position supports the conversion of metrotransit.org from the current MojoPortal Content Management System (CMS) to Umbraco, helps shape ongoing content management processes, and works closely with subject matter experts (SMEs) across the organization. Once the CMS conversion is complete, this role will assist with content updates in Umbraco, maintain documentation, support analytics requests, and lead annual content audits to ensure the site remains fresh and relevant.

NOTE: This position is eligible for a hybrid (both remote and onsite) telework arrangement, requiring onsite work two (2) times per week. The candidate's permanent residence must be in Minnesota or Wisconsin. This is a temporary, long-term employment for up to one (1) year.

What you would do in this job

During CMS Migration

+ Contact Subject Matter Experts (SMEs) across departments via phone, MS Teams, or email to coordinate the transfer of their content.

+ Maintain and update a database of pages that require review, discussion with SMEs, deletion, or migration.

+ Report weekly to the Web Product Manager and Creative Services Manager on completed work, blockers, and next steps.

+ Perform content migration from MojoPortal to Umbraco using established templates and content types.

+ Ensure alignment between content in the existing MojoPortal site and the new Umbraco site throughout the migration process.

+ Assist the Web Product Manager and Service Owner with developing and documenting content management processes and training materials for SMEs.

After CMS Migration is Complete

+ Support ongoing content management in Umbraco, including making content updates and creating new webpages using standard templates and content types, referencing wireframes or design files as needed.

+ Proactively identify the need for new content types or other development work to support ongoing content creation and maintenance on metrotransit.org.

+ Maintain documentation for content management processes, procedures, and training resources.

+ Develop a standard operating procedure for annual content inventory and audits, including stakeholder communication, reviewing workflows, and gathering content update requirements.

+ Execute the annual content inventory and audit procedure once approved.

+ Use Siteimprove analytics (page views, visits, etc.) to help stakeholders make informed content decisions.

What education and experience are required for this job (minimum qualifications)

Any of the following combinations of work experience in administrative support in a customer-facing website and completed education.

+ High school diploma/GED with four (4) years of experience

+ Associate's degree with two (2) years of experience

What additional skills and experience would be helpful in this job (desired qualifications):

+ Completion of bachelor's degree in Computer Science, Computer Information Systems, Data Analytics, or similar with six (6) months of experience

+ Advanced knowledge building and maintaining large format spreadsheets in Microsoft Excel

+ Strong knowledge of HTML and CSS

+ At least six months of administrative experience supporting a website or CMS migration project

+ Ability to perform timely triage on incoming communications related to the project

+ Strong customer service and communication skills to coordinate content updates with SMEs across the agency

+ Excellent time management and organizational skills

+ Familiarity with the Umbraco CMS

+ Familiarity with Siteimprove analytics platform

+ Familiarity with the Metro Transit system and metrotransit.org

What knowledge, skills and abilities you should have within the first six months on the job:

+ Strong knowledge of HTML and CSS

+ Skills in organizing large databases of content and keeping them updated

+ Able to display independent judgment, and initiative in solving a variety of problems

+ Able to have a high degree of accuracy

What you can expect from us:

+ We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.

+ We encourage our employees to develop their skills through on-site training and tuition reimbursement.

+ We provide a competitive salary, excellent benefits and a good work/life balance.

+ Career advancement opportunities.

Additional information

Union/Grade: Non Represented/Grade D

FLSA Status : Non-Exempt

Safety Sensitive: No

Work Environment: You would perform your work in a standard office setting. Work may sometimes require travel between your primary work site and other sites.

Our long-term temporary (up to 2 years) positions are fully benefits eligible.

What steps the recruitment process involves:

+ We review your minimum qualifications.

+ We rate your education and experience.

+ We conduct a structured panel interview.

+ We conduct a selection interview.

Once you have successfully completed the steps above, then:

If you are new to the Metropolitan Council , you must pass a drug test (safety sensitive positions only), and a background check which verifies education, employment, and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.

If you are already an employee of the Metropolitan Council, you must pass a drug test (if moving from a non-safety sensitive position to a safety sensitive position) and criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position.

We believe our employees are a key to our agency's success! In order to attract and retain high quality employees, the Council provides a highly competitive benefits package both in choice and coverage levels. Some highlights about our benefits are listed below:

+ Guaranteed monthly retirement income through Minnesota State Retirement System pension fund

+ Opportunity to save additional funds for retirement on a tax-deferred basis through a voluntary deferred compensation (457) plan

+ Two or more medical plans from which to choose, with employer contribution towards premiums over 80%

+ Dental insurance, life insurance and vision insurance

01

Applicant Instructions: It is important thatyour application shows all relevant education and experienceyou possess. The supplemental questions listed below are to further evaluate your education and experience and to determine your eligibility for this position. Answer each question completely, and please do not type "see resume." Otherwise, your application will be considered incomplete, and you will not receive further consideration for this position. The experience you indicate in your responses should also be consistent with the Work History section of this application. If you attach a resume and/or cover letter to your application, it will be reviewed at the education and experience review step. I have read and understand the above instructions regarding my application and supplemental questions.

+ No

02

How did youfirsthear about this job opening?

+ CareerForce Center

+ Community Event/Organization

+ Employee Referral

+ Facebook

+ Glassdoor

+ Indeed

+ Job Fair

+ LinkedIn

+ Metro Transit Bus Advertisement

+ Twitter

+ Website: governmentjobs.com

+ Website: metrocouncil.org

+ Website: metrotransit.org

+ Website: minnesotajobnetwork.com

+ Other

03

If you selected 'Other', please describe where you first heard about this job. if you selected 'Employee Referral' please enter the employee's first and last name, ID number (if known), and job title. Type N/A if not applicable.

04

This is a hybrid position that requires you to be in-office two days per week. Can you meet this requirement?

+ Yes

+ No

05

Do you have a bachelor's degree in Computer Science, Computer Information Systems, Data Analytics, or similar with at least six (6) months of work experience?

+ Yes

+ No

06

Do you have a strong working knowledge of HTML and CSS?

+ Yes

+ No

07

Do you have at least six months experience in migrating a customer-facing website from one CMS to another for a company or organization?

+ Yes

+ No

08

If you answered "Yes" to the previous questions, describe your role in the work and which platforms were used. Be sure to be detailed in your response. If you answered "No," write N/A.

09

Please describe your experience managing multiple competing priorities during a complex project. In your response, include how you tracked dependencies between tasks and identified or resolved blockers. If you do not have this experience, please type "N/A."

10

Describe your experience promoting an equitable, positive, and respectful work environment that values culture and ersity among all employees. If you do not have this experience, please type "N/A."

Required Question

Employer

Metropolitan Council

Address

390 Robert St. N.St. Paul, Minnesota, 55101

Website

https://metrocouncil.org

Apply

Please verify your email addressVerify Email

Key Account Operational Lead

Workplace Environment:  Hybrid

Company:  AmeriGas Propane, Inc.

Job Description:

Requisition Number: 28073 

When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation’s premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.

Position Summary:

The Key Account Operational Lead blends project management, regulatory compliance, and customer relation management, requiring proficiency in SAP, CRM systems, and Microsoft Office. The Key Account Operations Lead is responsible for managing all aspects of new customer onboarding and ongoing operational support for national accounts. This includes conducting serviceability checks, coordinating with AmeriGas Districts, consulting with customers on equipment needs, and ensuring compliance with all licensing and permitting requirements. The role oversees the full project lifecycle — from equipment procurement and installation through regulatory approvals, renewals, and ongoing maintenance — while maintaining strong relationships with both customers and field teams. This position ensures customer satisfaction, compliance with contractual terms, and seamless operational execution across multiple locations and jurisdictions.

Essential Functions: 

• Manage and monitor customer onboarding project timelines to ensure deliverables are completed on time, within scope, and aligned with contract terms.
• Resolve customer issues promptly by coordinating with internal teams and following up to ensure completion.
• Build and maintain strong relationships with customers and field operations teams through clear, consistent communication.
• Coordinate the permitting process with customers, field operations, and relevant municipal or state agencies.
• Provide long term support on account, compliance, service, delivery, and payment issues.

Knowledge, Skills and Abilities: 

• Communication: Excellent verbal and written communication skills; able to convey information clearly and effectively.
• Organization and Time Management: Strong ability to prioritize, manage multiple projects, and meet deadlines.
• Decision-Making: Demonstrates sound judgment and objective decision-making.
• Research and Investigation: Skilled at identifying and interpreting licensing, permitting, and regulatory requirements across jurisdictions.
• Customer Service: Strong relationship management and problem-solving abilities.

Minimum Qualifications:

• Education: Bachelor’s Degree required.
• Length of Experience:  3+ years of experience in a customer account or operations-focused environment.
• Certifications: Project Management Certification a plus.         
• Other:  Proficiency in Microsoft Office Suite (Excel, Word, Outlook) required. SAP or CRM system experience preferred.

AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.

AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician.  Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

Title: Staff Field Application Engineer - Remote in Seattle

Location: WA-Seattle

Job Description: 

Job Overview

TE Connectivity’s Field Application Engineering Teams work intimately with customers to recommend products and solutions for new and existing applications. They identify new applications, requirement modifications and enhancements to meet customer specifications and conduct on-site installation and service of product and are responsible for all technical aspects of the sales cycle for potential application of company products to meet customer needs, including identifying opportunities; determining solutions; creating demand; preparing detailed product specifications and technical marketing support; ensuring high quality and timely project execution and conducting follow-up technical support. They also approve of the operational quality of systems and equipment. 

The Digital Data Networks unit of TE Connectivity has an opportunity for an experienced Field Application Engineer in the Seattle area to support key customers in the Seattle area. The business unit has determined that, for our key customers, having a knowledgeable engineering presence locally is critical to long-term success in supporting our customers’ product and design needs and in advancing our Company’s interests. 

The FAE will serve as a technical resource for our customers’ engineers and program / platform managers by providing technical expertise, design work, product application information, and general support for strategic customers.  The selected engineer will be a significant interface between TE Connectivity’s sales and engineering organizations and our customers. 

Job Requirements

• Support product & process qualifications 
• Be the initial point of contact for the customer’s local engineering group 
• Function as the technical interface between the customer’s engineers and the TE engineering community on all existing products, as well as focus on new product development opportunities 
• Actively contributes to new product development opportunities for TE at the customer, with the ability to provide conceptual design modeling 
• Interact directly with key customers daily and coordinate the deliverables related to customer projects, including new products, modifications to existing products, test studies, signal integrity modeling, and any other development efforts 
• Establish relationships with key customer engineering contacts and decision makers 
• Gain a solid understanding of the customer’s product set and future roadmap 
• Gain a solid understanding of TE Digital Data Networks' products and future roadmap 
• Use VOC (Voice of Customer) tools to understand the accounts’ technology,
• Understand the customer’s strategic direction and electronic connectivity needs. Communicate these needs to internal TE Connectivity teams to initiate projects 
• Support a cross-functional, global team specific to the customer. The team may consist of a Program Manager, Quality Engineering, Logistics, Procurement, Operations, and Sales. 
• Penetrate customers’ design cycle to be involved in the early stages of new product / platform planning 
• Work closely with internal engineering teams to ensure that they meet the customers’ needs and are a conduit to the customer 
• Represent and be an advocate for the customer
• Support existing applications and products, including tolerance analysis, application evaluation, and testing

What your background should look like

• BS degree in Engineering required (Mechanical / Systems discipline preferred)
• At least 8+ years of engineering experience in connector knowledge
• Knowledge of general manufacturing processes of stamping, molding, plating, and automated product assembly is desired
• Experience in development engineering and participation in the full product development cycle
• Prefer candidates with some knowledge of electronics components, preferably in one or more of our product lines (connectors, electronics relays, wire & cable)
• Demonstrated ability to provide effective project leadership
• Demonstrated ability to organize and prioritize
• Strong interpersonal & negotiating skills
• Excellent oral and written communication skills demonstrated by the ability to communicate across all levels within and outside of the organization
• Computer proficiency, including 3D Design Applications
• Ability and willingness to travel as required, mainly regionally
• Successful candidates will have a strong ability to work independently
• Outstanding networking, influencing, and listening skills
• Experience reading/interpreting production-level drawings
• Ability to perform basic tolerance analysis

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

Job Locations:

Seattle, Washington _

Travel Required:  10% to 25%

Requisition ID:  141378

Workplace Type: 

External Careers Page:  Engineering & Technology

Title: Associate, Senior Outreach Representative

Location: NY-Troy

Job Description:

At MVP Health Care, we’re on a mission to create a healthier future for everyone – which requires innovative thinking and continuous improvement. To achieve this, we’re looking for a Bilingual Health Care Sales Enroller to join #TeamMVP. This is an opportunity to e into a role where your passion for community outreach, strategic engagement, and your love for your community can flourish.  

What’s in it for you:

• Growth opportunities to uplevel your career
• A people-centric culture embracing and celebrating erse perspectives, backgrounds, and experiences within our team
• Competitive compensation and comprehensive benefits focused on well-being
• An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace.

Qualifications you’ll bring:

• Two or more years in a customer service or sales environment, with some experience in the health care industry such as a hospital, medical office, or health insurance company. 

• The ability to speak more than one language (for example, English and Bengali, Hindi an/or Spanish). 

• An Associate degree or equivalent combination of education and related experience. 

• The availability to work full-time, virtual with daily local travel (some evening and weekend hours required).

• Must have a valid driver's license.

• Curiosity to foster innovation and pave the way for growth.

• Humility to play as a team.

• Commitment to being the difference for our customers in every interaction.

Your key responsibilities:

• Spearhead our membership growth initiatives in crucial target areas by identifying eligible iniduals and seamlessly enrolling them in a variety of plans including Medicaid, Child Health Plus, Essential Plan, Qualified Health Plans (QHPs), HARP, Off-Exchange, Medicare Advantage (MA) products, and Dual Eligible Special Needs Plans (D-SNP).   
• Conduct both inidual and group outreach activities to present our innovative health care solutions on- and off-site at various events—from health fairs and community expos to festivals and holiday-themed gatherings—ensuring MVP's presence is both seen and felt. Your collaborative efforts alongside our Field Marketing and Community Engagement Representatives will be pivotal in driving growth and visibility in assigned territories.
• Foster positive relationships with community-based organizations, medical provider partners, and community contacts to develop a robust network within your territory.  
• Generate, track, and convert qualified leads and referrals into MVP customers.  
• Lead two monthly events that highlight our progressive health solutions directly to the communities we serve, strengthening ties and enhancing our brand's impact. 
• Navigate the local landscape with required travel, embracing the opportunity to bring MVP's customer-centric philosophy to life across our footprint.
• Participate in necessary screenings and provide proof of immunization as part of our commitment to community well-being. 
• Demonstrate the dynamic capability to transport up to 30 lbs. of promotional materials, which play a key role in educating and empowering our customers about their health care choices.
• Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing health care delivery and being the difference for the customer.

Where you’ll be:

• Remote with local travel (this role is salary plus incentive and travel reimbursement)

Pay Transparency

We do not request current or historical salary information from candidates. 

Job Family

Outreach

Pay Type

Hourly

Travel Required

Yes

Travel Percentage

75

Hiring Min Rate

58,000 USD

Hiring Max Rate

64,000 USD

Title: TDM Project Manager

Location: Providence, Virginia

ZIP/Postal Code

22124

Job Type

Contract

Category

Project Manager

Req #

NYC-d0f60e60-52a9-44e4-ac10-12fcb573bd10

Pay Rate

$41 - $52 (hourly estimate)

Job Description:

Insight Global is searching for a Project Manager to join one of their large telecom customers. This Project Manager will join the Federal Operations team and be responsible for helping government agencies migrate their technology from copper to fiber. They will be customer facing and responsible for providing updates to internal and external parties, managing inventory, providing reports, project status, leading meetings, etc.

This position is 40 hours a week, Monday-Friday 8:00AM-5:00PM fully remote.

We are a company committed to creating erse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. 

Required Skills & Experience

5+ years working in telecommunications industry as a Project Manager

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Title: CHOICES Care Coordinator- Shelby County

Location:

USA, TN, Shelby County, Remote

time type

Full time

job requisition id

R-47693

Job Description:

Are you a compassionate inidual who enjoys helping others achieve their personal health and wellness goals?  If so, a career as a CHOICES Care Coordinator might be perfect for you.

As a Care Coordinator, you will make a lasting impact on members’ lives by ensuring their safety at home or within a community setting. In this role, you’ll travel to member’s homes for visits, while managing various demands and requests from both internal and external stakeholders. We’re seeking iniduals who excel in problem-solving through critical thinking, and who are adept at time management and prioritizing daily tasks. You should be self-motivated, flexible, and thrive in a fast-paced environment. Most importantly, you should have a passion for improving the quality of life for erse members in their communities.

You will be a great match for this role if you have:

Job Responsibilities

• Partnering with members and families to identify needed supports and direct services to meet personal goals for good health, employment and independent or community living.
• Collaborates with a team of clinical and social support colleagues to meet the physical, behavioral health and long term service needs of each member.
• Conduct thorough and objective face-to-face visits with and assess each members situation to determine current status and needs, including physical, behavioral, functional, psycho-social, financial, and employment and independent living expectations.
• Utilizing criteria for authorizing appropriate home and community based services and confirm those services are being provided and that members needs are being met.
• Valid Driver's License.
• TB Skin Test (applies to coordinators that work in the field).
• Position requires 24 months in role before eligible to post for other internal positions.
• Various immunizations and/or associated medical tests may be required for this position.

Job Qualifications

Experience

• 2 years - Clinical experience required

Skills\Certifications

• PC Skills required (Basic Microsoft Office and E-Mail)
• Effective time management skills
• Excellent oral and written communication skills
• Strong interpersonal and organizational skills

License

• Registered nurse with an active license in the state of Tennessee or hold a license in the state of their residence if the state is participating in the Nurse Licensure Compact Act; or Masters in Social Work with an active unrestricted license (LCSW, LMSW, or LAPSW).

Employees who are required to operate either a BCBST-owned vehicle or a personal or rental vehicle for company business on a routine basis* will be automatically enrolled into the BCBST Driver Safety Program. The employee will also be required to adhere to the guidelines set forth through the program.  This includes, maintaining a valid driver’s license, auto insurance compliance with minimum liability requirements; as defined in the “Use of Non BCBST-Owned Vehicle” Policy (for employees driving personal or rental vehicles only); and maintaining an acceptable motor vehicle record (MVR). *The definition for "routine basis" is defined as daily, weekly or at regularly schedule times.

Number of Openings Available

1

Worker Type:

Employee

Title: Express Consent Unit - Administrative Assistant II

Location: Denver United States

Salary

$39,852.00 Annually

Location 

Denver, CO

Job Type

Full Time

Job Number

TAA-03127-11.2025

Department

Department of Revenue

Division

Motor Vehicles - Driver Control

FLSA

Determined by Position

Type of Announcement

This position is open only to Colorado state residents.

FLSA Status

Non-Exempt; position is eligible for overtime compensation.

Primary Physical Work Address

This is a remote position that is primarily tasked with performing work duties via flex-place (aka telework, work-from-home arrangements) with infrequent on-site visits with client groups, including to the office at 2829 W Howard Pl, Denver CO 80204.

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

Job Description:

The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. We are driven by our values of service, teamwork, accountability, integrity, and respect. 

The vision of the department is to empower businesses and iniduals through quality customer service, innovation, and collaboration. We celebrate ersity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue, please enjoy this brief video!

Helpful tips for applying: 

Applying for a Job with the State of Colorado.

What Happens After You Apply.

The Division of Motor Vehicle's Express Consent Unit is seeking an administrative professional with strong customer service and research skills to support other professionals with routine departmental duties. If your interest is piqued, read below to learn more about this exciting opportunity!

Employees assigned to the Express Consent Unit work together to administer motor vehicle statutory requirements affecting driver's privilege, image motor vehicle related data and provide documentation through data entry and electronic imaging. Further, the Unit assists outside Law Enforcement Agencies in the completion of Express Consent Affidavit and Notice of Revocation as well as answering inquiries by iniduals who may have DUI's or may be under revocation.

The purpose of this position is to function as an Administrative Assistant II responsible for translating and clarifying Colorado Motor Vehicle statutes, departmental administrative procedures and policies to customers. Specific duties and responsibilities include, but are not limited to:

• Answering questions on incoming calls and emails from drivers, attorneys, hearing officers, Driver License Offices and Law Enforcement agencies, etc., concerning administrative processes;

• Researching, correcting and updating driver history records;

• Resolving problems with driver records to include Express Consent Documents, Insurance Affidavits and Child Support;

• Data entry into databases and spreadsheets;

• Reviewing and entering State Child Support compliances and recissions;

• Providing analysis of DUI /Express Consent, Insurance Affidavits and Hit & Run suspension  notifications  submitted by Law Enforcement Agencies for data entry to initiate department action;

• Processing hearing requests from drivers and attorneys;

• Provide drivers and attorneys with documents received from Law Enforcement agencies; and

• Review / audit cases for accuracy prior to forwarding to the hearing ision for scheduling.

DMV video: https://youtu.be/9isQWl9grYc

Residency Requirement:

This posting is only open to residents of the State of Colorado at the time of submitting your application. 

Minimum Qualifications:

Experience Only:

Two (2) years of relevant experience in a general clerical role.

General Clerical Work is work that is typically performed by office clerks, receptionists and/or administrative assistants. This includes, but is not limited to tasks such as:

• Experience providing exceptional customer service and interfacing with a variety of people from many levels within the organization and community, greeting customers, referring them to the right people, making appointments

• Answering phones, using a phone switchboard or managing multiple lines and taking messages, sending or making memos

• Data Entry including: entering information into a program or database (appointments, contact information, customer records)

• Familiar with the equipment and software used in offices (E-Mail, Google Suite - Docs, Sheets, Slides)

• Operation of sophisticated computer systems, printers, copiers, fax machines and other technologies

• Typing letters, reports, briefings, forms, memoranda, etc.

• Checks and compares data for accuracy and completeness

OR

Education and Experience:

A combination of related education in Business Administration, Accounting, Public Administration, Political Science, or a similar field and/or relevant experience in a general clerical role equal to two (2) years.

Preferred Qualifications:

The ideal candidate will possess the following skills:

• State experience in a high volume general clerical role (including data entry & customer service) experience

• Experience handling a high volume of technical data entry through an 8 hour shift

• Demonstrated proficiency in computer literacy

• Proficient written and verbal communications skills

• Experience working in a regulatory environment

Conditions of Employment with the CDOR:

Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence. 

As a condition of employment with the CDOR, all personnel must file all necessary Colorado Inidual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy. Final candidates must also complete a successful background investigation and reference check prior to appointment. Certain positions based on duties may require scheduled background investigations.

Pursuant to the Universal Driving Standards Policy, any worker who will be expected to drive a State-owned vehicle is responsible for maintaining a safe driving record and a valid driver license prior to driving any State-owned vehicle. 

To be compliant with the new fleet vehicle policy, Motor Vehicle Records (MVRs) will be pulled for review for workers who: 

• Have an assigned State fleet vehicle

• Are required to operate a vehicle as part of the position

• Utilize a State fleet vehicle as a pool vehicle

Minimum Qualification Screening

A Human Resources Analyst will only review the work experience/job duties sections of the online job application, to determine whether you meet the minimum qualifications for the position for which you are applying. Only complete applications submitted before the closing date of this announcement will be reviewed.

• Applicants must meet the minimum qualifications to continue in the selection process for this position. Do not use "see resume" or "see attached" statements on your application. 

• Cover letters and resumes will not be accepted in lieu of the official State of Colorado online application. Part-time work experience will be prorated.

• Recommended attachments: Resume, Cover letter

• List your employment history starting with the most recent job, including part-time, temporary, and volunteer jobs. If more than one job was held with a given organization, list each job held as a separate period of employment. 

• Information must be accurate, including dates of employment.  If it is found that information provided is falsified, you will not be considered for a job with the State of Colorado and/or may be removed from a job after hire.

• The eligible list established from this posting may be used to fill additional vacancies.

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

Appeal Rights:

An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.

As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.

Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at dpa_[email protected] within ten (10) calendar days from your receipt of notice or acknowledgement of the Department's action.

For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules.

Equity, Diversity, and Inclusion Compliance

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities. The State of Colorado believes that equity, ersity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Colorado Department of Revenue is committed to the full inclusion of all qualified iniduals. As part of this commitment, our agency will assist iniduals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. 

We are committed to building work environments that are inclusive and reflect our communities and the erse talents of all people.  We strongly encourage candidates from all backgrounds and abilities to apply.

Methods of Appointment:

Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason. 

Step Pay Program:

Per the requirements of the Step Pay Program, any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification's pay range based on completed years in their current class series.

Title: Operations Manager

Location: Chapel Hill United States

time type :  Part time

Job Description:

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

• Overall store management, supervision, and policy implementation
• Sales and inventory management
• Employee staffing, training, and development
• Financial management
• Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions:

1. Management

Lead others and work effectively with store crews

Supervise, assign and direct activities of the store’s crew

Effectively communicate information to store crew and supervisors in an open and timely manner

Support Store Manager with actions plans for operational and service improvement

2. Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture (greet, offer help, and thank)

Required Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

• Experience as a retail manager or supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

15

Time Type

Part time

Pay Range

The typical pay range for this role is:

$17.00 - $29.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Title: Air Traffic Control Specialist - Job Share

Location: Olympia, WA,  United States

ID

72139

 Recruiting Location : Location

US-WA-Olympia

 Category

Aviation

 Position Type

Part-Time

 Security Clearance

Other

 Clearance Details

Public Trust

 Telework

No - Teleworking not available for this position

 Campaign

LPFAA

 Salary Range/Amount

$36.05

Job Description:

Position Description

New! Job Sharing Opportunities Available Serco now offers flexible job sharing options for our Air Traffic Control Facilities. This structure allows two certified professionals to share the responsibilities of a single full-time position, providing greater work-life balance while maintaining operational excellence. Whether you're transitioning from military service, returning to the workforce, or seeking reduced hours, our job share model supports your career goals without compromising safety or performance.

Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC) services for small and medium regional airports as well as the largest commercial air hub on the globe. Serco is also the only commercial ANSP to provide all the three ATC disciplines: Terminal Tower, Terminal Approach Control, and Enroute Center. No wonder we are one of the largest non-government employers of Air Traffic Controllers in the world!

Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly, and expeditious movement of air traffic through the nation's airspace.

What we offer:

• The rate of pay for this position ranges from $36.01 to $41.57 per hour.

As a member of the Air Traffic Control team, you can expect to:

• Answer radio calls from arriving/departing aircraft
• Issue landing/takeoff instructions
• Issue information such as runway usage, wind velocity/direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity
• Issue air traffic clearances
• Perform critical weather observations as a Limited Aviation Weather Reporting Station (LAWRS) observer, and to disseminate timely weather information to pilots, other air traffic control facilities and other users of the National Airspace System.
• Transfer and receive control of aircraft
• Operate equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, backup equipment, etc.
• Alert Aircraft Rescue Fire Fighters and other first responders to aircraft experiencing emergency situations
• Coordinate with and issue instructions to airport vehicles/personnel
• Maintain and disseminate records of daily operations
• Perform on-the-job training instructor duties as required

Job Share Structure:

• Schedule and shift coverage will be coordinated between job share partners and facility management
• Schedule may include alternating days, split shifts, or rotational coverage.
• Flexibility is required to accommodate operational demands and partner availability.
• Compensation and benefits are prorated based on scheduled hours.
• Controllers must maintain currency and meet all training and medical requirements.

Serco Inc. is using this posting for the purpose of building a talent pipeline of qualified candidates for future anticipated growth. This position is not a funded/active opening. Should the position become funded/active, qualified candidates will be invited to re-apply to the updated posting.

Qualifications

Requirements to join the team:

• US Citizenship
• An FAA Second Class Medical Certificate
• A Control Tower Operator (CTO) rating or a Credential with a Tower Rating and 6 months of practical experience in accordance with 14 CFR Part 65.39
• Note: For Air Traffic Control Specialist (ATCS) who have held a Credential with a Tower Rating, the FAA recognizes they have met the knowledge requirements listed in 14 CFR §65.35 and the experience requirements listed in 14 CFR §65.39
• Eligibility to work for Serco under Federal Immigration Laws
• Verification of education and employment references from previous employers including the release of drug and alcohol records
• Passing a pre-employment drug screen
• Receiving an FAA Security clearance (interim and final suitability)
• Proof of identity and eligibility to work in the United States

Here at Serco, professional development is a top priority. We help our team develop their skills and grow in their careers. If you are an experienced Air Traffic Controller with a prior tower certification or credential who wants to be part of a professional, customer service and safety-oriented organization, please submit your application today!

Company Overview

Serco Inc. (Serco) is the Americas ision of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The hourly amount for this position can be found at the top of the posting. This role is covered by the Service Contract Act. For positions on this contract, we will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor and the Wage Determination. The wage rate will vary depending on the locality. Additionally, you will receive Health and Welfare Benefits based on the WD for the contract.

Benefits HIGHLIGHTS - Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role).

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan that includes counseling conditions
• Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act.

To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us.

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: [email protected].

Assistant Program Analyst

Location: Raleigh, NC,  United States

Salary

$14.74 - $23.58 Hourly

Job Type

Permanent Part-Time

Job Number

2025-01002

Department

PRCR - Recreation

Hiring Range

$14.74 - $19.16

Work Hours

Primarily Monday - Friday; between the hours of 7:30 am – 6:00 pm, with a typical work schedule of 9:30 am - 5:30 pm

Job Description:

The Specialized Recreation & Inclusion Services (SRIS) permanent part-time (PPT) Assistant Program Analyst will work under the direction of full-time SRIS staff to provide quality, consistent customer service to the public, while also assisting with the oversight of all SRIS processes and administrative tasks. These tasks may include but are not limited to database management, email correspondence with staff and families, file management, research and developing new programs, training development, inventory of support materials, etc. Additionally, the position will work directly in programs to provide support to participants. Types of programs will vary dependent upon participant registration and may include but are not limited to: Quest (Adult Day Program), school year programs (before, after, track out, teacher workdays), summer camps, aquatics, arts, athletic programs, and so forth.

This role works 25 hours per week as a Permanent Part-Time position and contributes to the Local Governmental Employees' Retirement System (LGERS) at a 6% employee contribution.

About You:

We're looking for someone who's organized, approachable, and passionate about creating inclusive spaces for people of all abilities. The right person will have experience providing support to iniduals with disabilities and medical needs and will feel confident assisting with day-to-day program operations. Whether that means helping with setup, answering questions from families, or providing hands-on support during activities.

This role is less about leading programs and more about keeping things running smoothly behind the scenes. We're looking for someone who's comfortable with administrative tasks like scheduling, tracking participant information, managing supplies, and communicating with staff, participants, and caregivers in a clear and professional way.

It's important that this person can work well under pressure, stay organized in a fast-paced environment, and take initiative when something needs to get done. Experience working in inclusive or therapeutic recreation settings is a plus, especially if you're familiar with supporting adaptive programs or accessible environments. This position requires a valid North Carolina Class C Driver's License or the ability to obtain one within 60 days of hire. This position may occasionally require driving a 15-passenger minibus to transport participants during programs and summer camp field trips. 

We're looking for someone who's a team player, eager to learn, and ready to jump in wherever needed to help create safe, welcoming, and meaningful experiences for everyone involved.

About Us:

Department and Division

The Parks, Recreation, and Cultural Resources Department employs over 400 full-time staff and approximately 2,000 part-time staff across five isions. Our shared mission is: Together, we connect and enrich our community through exceptional experiences. The Raleigh Parks, Recreation, and Cultural Resources Department manages more than 200 parks and over 9,000 acres of parkland, featuring a wide variety of amenities such as amusements, art centers, athletic facilities, community centers, lakes, nature preserves, off-leash dog parks, playgrounds, swimming pools, historic homes, and open spaces. With innovative programs offered throughout the year, there are countless opportunities to learn something new, refine existing skills, or meet new people. The Capital Area Greenway system adds even more to explore, with over 100 miles of trails spread across 28 distinct routes, each offering unique features, destinations, and character. Our departmental values-Accountability, Collaboration, Equity Ingenuity, Integrity, and Service-are reflected in the work of our staff and embedded in all aspects of our operations.

The Recreation Division is led by the Assistant Director of Recreation and three Recreation Superintendents. The ision includes nearly 150 full-time staff and approximately 1,500 part-time staff, organized into several workgroups: Active Adults, Aquatics, Athletics, Community Centers, Cultural Outreach and Enrichment, Digital Inclusion, Health and Wellness, Specialized Recreation and Inclusion Services, Teens, Tennis, and Youth Programs. 

Specialized Recreation and Inclusion Services

Specialized Recreation and Inclusion Services (SRIS) creates fun, safe, and supportive recreation opportunities for people with disabilities. Our goal is to help participants build independence, connect with others, and enjoy a better quality of life through programs that are tailored to their unique needs. We're all about breaking down barriers, promoting inclusion, and helping everyone reach their full potential.

In line with the Americans with Disabilities Act (ADA), we also offer inclusion support for iniduals with disabilities who want to join programs offered throughout Raleigh Parks, Recreation and Cultural Resources.

 SRIS is made up of two closely connected teams:

•  Inclusion Services includes a full-time Inclusion Coordinator, a full-time Inclusion Analyst. 
• Specialized Programs includes a full-time Program Manager, two full-time Program Coordinators, and a part-time Assistant Program Coordinator.

This position reports directly to the Program Coordinator and works closely with both teams to support our mission.

Work Hours:

This position will be scheduled primarily Monday - Friday; between the hours of 7:30 am - 6:00 pm, with a typical work schedule of 9:30 am - 5:30 pm. This position will work up to 25 hours per week, with the exception of City holidays as well as some evening and/or weekend work that may be required.The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Customer Communication & Support: Serve as the main contact for families, caregivers, and community members, responding to inquiries by phone, email, and in-person with professionalism and empathy.
• Program Registration Assistance: Support registration processes by guiding families through online systems, verifying documentation, and resolving related issues.
• Participant Follow-Up & Engagement: Conduct follow-ups with families to confirm attendance, send reminders, gather feedback, and coordinate post-program surveys.
• Inclusive Customer Service: Ensure respectful, inclusive communication with iniduals with disabilities and their families, promoting accessibility and support.
• Data & Record Management: Maintain accurate participant databases and organize confidential records (e.g., medical forms, behavior plans) in compliance with privacy standards.
• Internal & External Communications: Draft and distribute communication materials such as program updates, reminders, and family resources.
• Program Planning & Development: Support development of new inclusive programs through community research, benchmarking, and proposal documentation.
• Administrative Operations: Track and manage supplies, organize filing systems, and help develop training materials to support program operations.
• On-Site Program Support: Provide administrative and basic participant support during programs, including attendance tracking, incident reporting, and ensuring safe, inclusive environments.

Education and Experience:

High School Diploma or GED required and 6 months of experience completing administrative tasks and project management and/or in working with iniduals with disabilities

OR 

Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted.

Licensing and Certifications:

• Valid North Carolina Class C Driver's License with a satisfactory driving record, or the ability to obtain within 60 days of hire

Preferred Qualifications:

• Associate's degree or higher level of education preferred in Therapeutic Recreation, Special Education, Adaptive Physical Education, Nursing, or related field
• Specialized training/education and/or certifications related to working with iniduals with disabilities
• 1 year of relevant experience working with iniduals with disabilities
• 18 years of age at the time of hire

Knowledge Of:

• How to modify various activities to meet inidual participant needs (art activities, gym activities, and so forth) 
• Recreation programming principles

Skill In: 

• Excellent oral and written communication skills 
• Working with various workgroups, staff, and in various settings
• Multi-tasking and prioritizing projects 
• Providing exceptional customer-service
• Leading and working with others with a professional, flexible, mature attitude 
• Computer skills in using database software, spreadsheet software, and word processing software

ADA and Other Requirements:

Work Environment and Physical Effort:

Medium: Exerting up to 50 pounds of force occasionally, up to 25 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Work Environment:

Employees may occasionally work in an office or similar indoor environment, in an outdoor or street (near moving traffic) environment, and in a vehicle.

Work Exposures:

Work in this position does not require frequent environmental exposures.

City of Raleigh is an Equal Employment Opportunity (EEO) employer. Accommodations for iniduals with disabilities are provided upon request.

Title: Retail Customer Service Specialist (Shared-Multiple Locations- Bilingual Preferred)

Location: Lake Geneva, WI United States

Job Description:

The inidual selected for this role will be expected to work at Store #3199, located at: 240 Edwards Boulevard, Lake Geneva WI 53147

This is a Part-Time job.

Starting Pay: $17.85/hr or based on relevant experience

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Qualifications

Minimum Requirements:

• Must be at least eighteen (18) years of age 
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
• If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal
• If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position

Preferred Qualifications:

• Have a valid, unrestricted Driver’s License
• Have at least a High School diploma or GED
• Have at least one (1) year experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint related products
• Have previous work experience operating tinting and mixing equipment
• Ability to read, write, comprehend, and communicate in more than one language
• Ability to read, write, comprehend, and communicate in Spanish

Title: Hydaway Operations Assistant

Location: Lynchburg United States

Part time

Job Description:

The Campus Rec Student Worker is responsible for performing operational tasks for Campus Recreation programs and facilities. They will provide excellent customer service, maintain facility and asset cleanliness, ensure that all policies are followed by guests and participants, and ensure all safety measures are being implemented.

The Hydaway Operations Assistant is responsible for performing operational tasks and maintaining park cleanliness at the Hydaway Outdoor Center. They will ensure that all policies are followed by guests and that all safety measures are being implemented at the facility.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

1. Responsible for ensuring customer safety, facility cleanliness, effective operations, and a high level of customer service, at the Hydaway Outdoor Center, during operational hours.

2. Assist in the maintenance and adherence of risk management procedures and policies at the Hydaway Outdoor Center, ensuring compliance with University policies.

3. Responsible for engaging patrons, securing waivers, assisting with reservations, and assigning rental equipment to customers.

4. Effectively communicate any issues or customer complaints to the Hydaway Outfitter Manager on shift.

5. Aid Managers in ensuring that CSER workers and volunteers are working their assigned jobs during events.

6. Responsible to ensure clean and organized indoor facilities through stocking supplies and maintaining clean restrooms and public spaces.

7. Responsible to assist with check-out and maintenance of rental equipment and the Hydaway Outdoor Recreation Center, including regular cleaning.

8. Regularly assist with events and operations during evening, nights or weekend hours.

9. Attend all required Campus Recreation trainings and meetings.

10. Perform all other tasks assigned by the Assistant Director Hydaway to assist with Campus Recreation operations and programming.

11. Works effectively as a team member, embracing and fostering LU's mission.

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities

QUALIFICATIONS AND CREDENTIALS</p>

Minimum Qualifications

• Current Liberty University student

• Current CPR/AED and First Aid Certification

• Ability to work up to 18 hours per week

• Availability to work a variety of different shifts (weekends, early morning, afternoon, late night)

Preferred Qualifications

• Wilderness First Aid Certifications, Challenge Course Certifications, and/or Swiftwater Rescue Certifications

• Previous experience with outdoor recreation programming or facilities

• Experience in a customer service position

• Desire to pursue Recreation Management as a career field

ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB

Communication and Comprehension

• Ability to communicate effectively to convey clear, well-articulated information.

• Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner.

• Possess public communication skills that allow professional representation of Liberty University.

• Strong organizational skills.

• Excellent computer skills.

Problem Solving

• Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.

Physical and Sensory Abilities

• Frequently required to sit for extended periods to perform deskwork or type on a keyboard. (If not administrative duties, such as labor, define general physical abilities.

• Regularly required to hear and speak in order to effectively communicate orally.

• Regularly required to stand, walk, and climb stairs to move about the building.

• Handle materials, reach overhead, kneel or stoop in order to conduct business.

• Regularly lift 40 or fewer pounds.

WORKING CONDITIONS

Work Environment

The working environment in which one will typically perform the essential functions of this position is split between a climate-controlled office setting and outdoor facilities. Both areas are well lit and the noise level is moderate.

Driving Requirements

This position does not require driving. Though, driving of University UTV's will be done after appropriate training.

Time Type

Part time

Location

Lynchburg - In Office

The University is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes. It is, therefore, our policy and intention to evaluate all employees and prospective employees strictly according to the requirements of the job. All personnel related activities such as compensation, benefits, transfers, job classification, assignments, working conditions, educational assistance, terminations, layoffs, and return from layoffs, and all other terms, conditions and privileges of employment will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including all applicable state of employment protected classes. The University is a Christian religious-affiliated organization; and as such, is not subject to religious discrimination requirements.

Title: VIP Account Manager, Kansas

Location: Remote US

Job Description:

THE POSITION

FanDuel Group is looking to expand its VIP department for our online casino, online sportsbook, Daily Fantasy Sports, and TVG. We are looking to recruit a VIP Account Manager to look after our most important clients. As a VIP Account Manager, you will be managing a portfolio of high-net-worth customers, looking to build strong relationships with our VIP customers in order to increase their loyalty, and provide an excellent all-round experience. This position will be in a customer facing environment that requires a good understanding of VIP service and a genuine passion for the online gaming industry. 

In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.

THE GAME PLAN

• Manage and retain a portfolio of High Value Players

• Provide an enhanced proactive one stop service to encourage loyalty

• Ensure that Compliance and Responsible Gaming ideals are at the heart of all we do

• Collect and document customer profiles

• Develop relationships and offer tailored rewards through regular correspondence

• Meet pre-determined productivity, quality, and Service Level Agreement targets

• Provide detailed reports on your Customer Portfolio, highlighting their satisfaction rates and product feedback

• Monitor inidual customer performance to ensure that bonuses, gifts, and hospitality invitations are offered in accordance with business requirements

• Meet and host VIPs at Hospitality events

• Deliver against company responsible gaming protocols

• Opportunity to mentor and develop VIP Hosts within the team

THE STATS

• Minimum 2 years of experience in high end customer service field preferred

• Excellent verbal and written communication skills

• Business to Customer Sales experience preferred

• Knowledge of online gaming industry essential

• Passionate about providing top level service

• Confident and people focused personality

• Excellent analytical skills and experience with Excel

• Strives to meet targets and deadlines

• Excellent organizational and planning skills

• Understanding of Marketing processes preferred

• Willing and able to work non-traditional business hours

• Travel for this role is expected around 25% of the time

ABOUT FANDUEL

FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America’s #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry’s unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product.  

In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico.

The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company’s affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia.

FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).

PLAYER BENEFITS

We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits. We offer generous paid time off (PTO & sick leave), annual bonus and long-term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits, pet insurance, and more - check out all our benefits here: FanDuel Total Rewards. *Benefits differ across location, role, and level.

FanDuel is an equal opportunities employer and we believe, as one of our principles states, “We are One Team!”. As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or any other characteristic protected by state, local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included.

The applicable salary range for this position is $79,000 - $99,000 USD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes paid personal time off and 14 paid company holidays. FanDuel offers paid sick time in accordance with all applicable state and federal laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

#LI-Remote

Title: Data Analyst

Location: United Kingdom

Type: Full Time

Workplace: remote

Category: 55 - Customer Success

Job Description:

Mitek (NASDAQ: MITK) is a global leader in digital & biometric identity authentication, fraud prevention, and mobile deposit solutions. Our verified identity platform and advanced image capture solutions are built on the latest advancements in biometric recognition, artificial intelligence, computer vision and machine learning, and trusted by over 7,500 organizations worldwide. We are headquartered in San Diego, California, with operations in the United Kingdom, Spain, France, Mexico, and the Netherlands. Visit us at www.miteksystems.com.

At Mitek, we believe that teams are more resilient, effective, and innovative when they benefit from a wide range of ideas, lived experiences, and perspectives. The strength of our organization is deeply rooted in the people who power it.​

We know that a workforce reflecting the richness of our communities and customers helps us better serve their needs. These lived experiences influence our decisions, shape our products, services, and help us grow with intention. When it comes to talent, our goal is clear: to discover exceptional iniduals and to ensure they discover us. We prioritize drive, skill, experience, and ambition in everything we do for our clients.

We are Virtual 1st! Whether you choose to work remotely from your home office or in-person from one of Mitek’s offices, our practices, processes and tools are designed to enable your success. At Mitek, the Future of Work is about flexibility and preference wherever and whenever we are working.

Summary

Mitek is hiring a Go-To-Market Data Analyst to join the Global Customer Success team. Data analysts sit at the center of our shift toward data centricity. You will turn complex products, fraud, and customer signals into clear insights that help our customers and internal teams make fast, informed decisions. 

You will build Tableau dashboards, customer-facing reports, and automated alerting that highlight fraud trends, identity verification performance, and optimization opportunities. Your work will shape how we engage with customers, how we guide them, and how we operate across GTM. 

This role is hands-on and high impact. You will build the data layer that supports unification, digitization, and standardized reporting across Mitek. You will partner with leaders across Success, Support, Product, Sales, and Engineering to influence decisions and create scalable views the business can rely on. 

If you like solving data problems, creating clarity, and helping teams move faster, you will thrive here. 

As a data analyst at Mitek, you help us deliver on our purpose to protect what’s real in a world with rising fraud and increasingly complex digital interactions. Your insights help customers react faster and help our teams serve them better. 

You will partner across functions while working within a culture shaped by One Team, Trust, Excellence, Ambition, and Innovation. Your work builds the trusted data foundation that our GTM teams depend on as we scale. 

What You Will Do (Core Responsibilities)

• Customer-Facing and Internal Reporting 
• Build customer-facing reports that highlight trends, product performance, and optimization opportunities. 
• Develop internal reporting that helps Customer Success, Support, and Sales teams use data in their day-to-day work. 
• Tableau Development and Data Work 
• Build Tableau dashboards that present insights in a simple and visual way. 
• Improve dashboard usability so teams can find what they need quickly. 
• Partner with Data Engineering, Data Guild members, and Product Managers to align on data definitions and reduce rework.
• Analysis and Insights
• Create comparison and benchmarking views to show our customers how they perform against expected solutions. 
• Support analysis and highlight insights that help customers reduce risk. 
• Cross-Functional Work 
• Work with Customer Success, Product, and key stakeholders to align reporting to business needs. 
• Help teams make better decisions by keeping reporting accurate, consistent, and easy to use.

Who You Are (Soft Skills)

• Respectful and collaborative. You work well with others and build trust. 
• Curious and data-driven. You like solving problems with data. 
• Analytical and practical. You simplify complex issues and find workable solutions. 
• Proactive. You take initiative and follow through.
• Growth-minded. You look for ways to improve your work over time. 
• Detail-focused. You care about accuracy and clean execution. 
• Strong communicator. You explain data clearly to technical and non-technical audiences. 
• Feedback-positive. You use feedback to improve ideas and outcomes.

What You Need (Qualifications)

• Around 2 years of experience in a data analytics role, ideally in SaaS. 
• Hands-on experience building dashboards in Tableau or related software.
• Solid SQL skills for querying data.
• Experience with customer reporting or performance reporting. 
• Ability to translate data into simple insights for internal teams or customers. 
• Experience working with cross-functional partners. 
• Ability to travel in-region twice a year and internationally once per year.

Nice to Have

• Experience with API reporting or reconciliation. 
• Familiarity with cloud-based BI environments. 
• Interest or background in fraud analytics or identity verification.

What We Provide (Benefits)

• Competitive base salary 
• Full remote contract 
• Home Office Allowance (up to £500) 
• Holiday: 25 days + 8 Bank Holidays 
• Wellness: Private Healthcare  
• Life Insurance 
• Learning & Development: Up to £2,500.00 per year for any approved courses + License for LinkedIn Learning 
• Pension: Mitek contributes with 6% of your base salary and you contribute with 3%.

We take pride in enabling career growth in an environment of innovation and teamwork. Our commitment to all Mitekians is to do meaningful work that matters. 

Our culture is defined by delivering our best to our customers by providing high value solutions and impactful outcomes, by continuously challenging convention, and by caring for each other through collaboration and celebrating our successes.  We are committed to creating competitive, equitable compensation & benefits programs and career development opportunities. 

We sincerely appreciate your interest in Mitek. We know your time is valuable and look forward to the potential of speaking with you further!

Title: Solutions Engineer

Location: Salem, New Hampshire, United States

Workplace: hybrid

Category: Services

Job Description:

Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. With double-digit growth year over year, no provider is better positioned to deliver scalable outcomes than Extreme.

Inclusion is one of our core values and in our DNA. We are committed to fostering an inclusive workplace that embraces our differences and creates an atmosphere where all our employees thrive because of their differences, not in spite of them.

Become part of Something big with Extreme! As a global networking leader, learn why there’s no better time to join the Extreme team.

Job Description

The Solutions Engineer supports customers who purchase premium services, providing technical guidance, solution validation, deployment services, and operational support for advanced wired and wireless networks in high-density venues and enterprise environments. This role combines network design, deployment, wireless optimization, troubleshooting, customer enablement, and cross-functional collaboration.

Focus Areas

·       Customer success and support delivery

·       Wireless, switching, routing, access control, analytics

·       Extreme Validated Configuration (EVC)

·       IP network configuration and troubleshooting

·       ExtremeCloud IQ management and WLAN

·       High-density Wi-Fi best practices

Responsibilities

Venue & Stadium Support

·       Provide technical support for high-density Wi-Fi, switching, routing, and analytics.

·       Serve as escalation point for customer engineering teams; coordinate with GTAC as needed.

·       Provide event support, including occasional after-hours or weekend work.

Network Design, Deployment & Validation

·       Design, install, configure, and troubleshoot Ethernet switching, fabric, and WLAN solutions.

·       Deliver on-site and remote deployments and configuration validation.

·       Conduct RF site surveys, spectrum analysis, and Wi-Fi optimization.

·       Test and verify EVC solutions and overall deployment readiness.

Lab Work & Solution Engineering

·       Perform hands-on lab work: solution testing, issue reproduction, hardware/software validation, and equipment staging.

·       Use diagnostic tools such as Wireshark, NetAlly, automation scripts, and RF utilities.

·       Act as a technical liaison with sales, engineering, and product teams.

Analytics, Monitoring & Management

·       Install and configure venue analytics solutions for major-league customers.

·       Support customers in ExtremeCloud IQ, WLAN management, analytics, and security integrations.

·       Diagnose network issues across Layers 1–7.

Documentation, Training & Customer Enablement

·       Develop technical documentation including MOPs, guides, and troubleshooting materials.

·       Deliver training to customers, partners, and internal teams.

·       Support partner and customer engineering enablement.

·       Manage complex customer situations with professionalism.

Customer Success & Communication

·       Build strong customer relationships and support long-term success.

·       Communicate clearly with internal and external stakeholders.

·       Manage multiple priorities and customer expectations.

Core Technical Skills

Networking & Protocols

·       VLANs, switching, routing, link aggregation, ACLs, port mirroring, SNMP

·       Static routing, OSPF, VRRP

·       RADIUS, TACACS+, RADSEC, PKI

·       Syslog, SSH, TFTP, DHCP, PoE, LLDP

·       MSTP, RSTP, STP

Wireless & RF

·       High-density Wi-Fi design and optimization

·       RF spectrum analysis

·       Active, passive, and predictive site surveys

Systems & Tools

·       Linux/Unix familiarity

·       Wireshark

·       NetAlly tools

·       Python scripting

Education & Certifications (Preferred)

·       Bachelor’s degree in Engineering, CS, or related field

·       CWNP certifications (CWNA, CWAP, CWDP, CWSP, CWISA, CWNE)

·       CCNA or higher (CCNP/CCIE)

·       Extreme Networks certifications (to be obtained within 1 year)

Experience Requirements

·       5+ years in technical support, professional services, or network engineering

·       Experience troubleshooting across Layers 1–7

·       Experience with WLAN, switching, routing, and large-scale deployments

·       High-density venue experience strongly preferred

Personal Skills

·       Strong customer-first mindset

·       Excellent interpersonal and communication skills

·       Ability to navigate sensitive customer situations professionally

·       Ability to work independently and across cultures

·       Proficient in technical and business English

Extreme Networks, Inc. (EXTR) creates effortless networking experiences that enable all of us to advance. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before. For more information, visit Extreme's website or follow us on Twitter, LinkedIn, and Facebook.

We encourage people from underrepresented groups to apply. Come Advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks.

Title: Premier Success Manager - German and Italian Speaking

Location: Italy

Workplace: remote

Category: Services

Job Description:

Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. With double-digit growth year over year, no provider is better positioned to deliver scalable outcomes than Extreme.

Inclusion is one of our core values and in our DNA. We are committed to fostering an inclusive workplace that embraces our differences and creates an atmosphere where all our employees thrive because of their differences, not in spite of them.

Become part of Something big with Extreme! As a global networking leader, learn why there’s no better time to join the Extreme team.

The Premier Success Manager (PSM) is the key customer advocate and the Leader providing high touch engagement for Extreme’s most valued and strategic customers. The PSM plays a pivotal role throughout the customer lifecycle - from onboarding and adoption to expansion and renewal - ensuring each phase is aligned with the customer’s success goals and supported by proactive engagement. Every Premier customer is assigned a designated PSM to guide their experience with Extreme through all their pre- and post-sales support needs to ensure their Customer Success Experience is world class! Success in this role is measured through key performance indicators such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), and customer renewal rates, reflecting the PSM’s impact on long-term customer value.

The PSM is an experienced and technical, service and support professional who works in partnership with customers, the Extreme Global Technical Assistance Center (GTAC) and so many other groups to deliver enhanced support. They maintain knowledge of case escalations as cases are assigned and routed through the product support teams. For critical situations, they will facilitate activities to achieve quicker resolutions, providing communication updates to all involved parties.

The PSM will facilitate and/or participate in periodic review sessions, and on an exception/pre-arranged basis, customer visits and off-hours stand-by for special projects.

The PSM is responsible for establishing a close working relationship with the customer’s operations teams to gain an in-depth knowledge of the accounts’ products and network that further enhances the Extreme customer relationship.

An ideal PSM is one with outstanding soft skills for building trusted relationships with customers and internal, cross-functional teams. They possess good technical skills and acumen. They are skilled in project management. They are able to influence reach successful resolutions and outcomes.

The PSM responsibilities include:

Account Management: 70%

·       Primary account contact for Customer Success within Extreme Premier Support

·       Coordinate as the focal point for all post-sales account-related activities with Sales Teams, GTAC, Professional Services, Cloud Services and every part of Extreme's vast Support organization.

·       Proactively engage customers for requirements relating to product enhancements that would improve product serviceability and usability. Work closely with the appropriate Engineering organization to ensure clear understanding and implementation of approved enhancements and creation of feature requests for enhancements are given to product management. 

·       Provide quarterly reviews to assigned Premier customers

·       Establish regular communications with customers, including on-site visits. 

·       Utilize Extreme’s SFDC reporting capabilities for product trend analysis for early awareness of issues.

·       Provide on-site or remote presence during critical or high-visibility engagements, project managing account recovery activities while delivering the appropriate ongoing status and postmortem documentation.

·       Work with and provide daily guidance as needed to Extreme GTAC and HW/SW engineers assigned to work issues reported by the assigned customer base.

·       Respond promptly to customer needs, providing value added services where applicable. 

·       Ensure that accurate documentation of customer’s Extreme network, and associated information is current and available for customer support to access and streamline the issue resolution process. 

·       Monitor, review and track all support cases. Maintain tracking documents and monitor for negative trends taking appropriate actions such as notification/engagement of technical support management team and product quality.

·       Provide proactive administration of the customers’ environment: Review cases and conduct early trend indicator analysis, review logs, Field Notices, EOL, EOS, etc. 

·       Proactively engage customer requirements relating to product enhancements that would improve product serviceability and usability. Represent/present the customer requirement to the appropriate Engineering organization to ensure clear understanding and implementation of approved enhancements.

·       Demo and provide on-going training and assistance on our Extreme Platform ONE software package.  

Revenue Generating Service Projects: 15% 

·       Work closely with the customer to ensure customer satisfaction of all professional services account engagements. 

·       Support the sales team on pre-sales activities such as customer escalations/troubleshooting, customer demonstrations, lab set-up, training/knowledge transfer, sales calls – travel when essential. 

·       Proactively engage the sales team to create awareness of new product and solution offerings and first-hand account knowledge of future customer growth requirements. 

·       Support post sales services engagements such as installations and assessments.

·       Develop relationships with customers where new product services can be suggested and accordingly passed along to the sales team for potential new sales opportunities.

 Knowledge Growth and Transfer: 10% 

·       Mentor and coach co-workers and peers. Share valuable knowledge openly. 

·       Develop and maintain Extreme customer operation procedures documentation. 

·       Maintains current industry trends, competition, and technical and product knowledge with respect to its value to Extreme customers.   

Other duties as assigned: 5%

Travel and Normal Work Hours will be: 

·       Monday through Friday – Typical

·       Weekend or overnight hours may occasionally be required for exceptional customer needs or critical support situations

Extreme Networks Culture:

·       Teamwork: The strength of a team is more powerful than an inidual. We work together to drive improved performance. We pull our weight, give others credit for success, push peers to raise their game and celebrate winning as a team!

·       Transparency: Each of us has a unique view about what is happening, helping or hurting our performance. We can’t change what we can’t see. We must know what’s really going on, Knowledge is Power. So, we share what we see and what is happening, not assuming others know what we know. We shine a light on it. 

·       Candor: We keep it real and embrace difficult conversations in a constructive way.  Being honest in all our communication isn’t easy.  No sugarcoating and no elephants in the room, being respectful but telling the truth.

·       Curiosity: Why do we win?  Why do we lose?  How can we do better?  Where should we invest?  Asking questions, committing to learn more, looking for best practices, that’s the Extreme way.  Being smarter than the competition.  Higher intelligence drives higher performance.

·       Ownership: It’s our company. We have skin in the game.  We invest the time and energy to make the changes that get the best outcomes for our customers, shareholders and ourselves. We are accountable.  

·       Inclusion: By challenging dominant voices to listen and non-dominant voices to speak up, we gain valuable perspective that drives better decision making. By fostering ersity regardless of gender, ethnicity, sexual orientation, age or religion, we get that perspective and make more intelligent decisions that drive better business outcomes.

Experience

·       B. S. degree in Computer Science, Electrical Engineering, Telecommunications, or a related field; or equivalent work experience. 

·       5 years’ experience in telecommunications or related technical field, preferably network operations related. 

·       5 years of customer support experience in data process, data communications or related environment. 

·       Responsibility for high profile tasks or projects within the scope of a mid-level manager position. 

Key competencies 

·       Demonstrated leadership in customer account management, carrier class customer experience highly valued. 

·       Excellent project planning, communication and customer relation skills.

·       Project management training or related experience beneficial. 

·       Ability to manage tense, critical situations, creating and enhancing customer confidence through reliable, repetitive and complete resolutions. 

·       An ability to effectively lead and/or influence direction of projects or situations in such a manner that resolves issues or needs for the customer and Brocade. 

·       Ability to create effective team atmosphere that spans organizations such as sales, technical support, and service delivery – ideally forming a close partnership with the customer.

Language Requirements:  

·       Strong German and Italian language skills are needed for this role. Customer base will be a mix based in DACH and Italy

Technical skills & Knowledge: 

·       High or Expert knowledge in the following areas: 

·       Project Management

·       Networking/Network Operations 

·       Customer relationship management and related soft skills 

·       Situational control, leadership and facilitation to resolution 

·       Must have proven experience organizing and expressing written and verbal communications clearly, effectively, and efficiently 

·       Ability to develop and deliver materials/presentations to small audiences up to 50

General knowledge in the following areas:

·       IP technologies and protocols, Fabric/Routing/Switching/Cloud/Wireless

·       Troubleshooting network, hardware and software issues 

·       Network Function Virtualization; Software Defined Networking

·       Technical support operations and Methodologies

·       Network Analytics – data collection methodologies and tools.  

Below are must have personal skills to be successful with Extreme Networks:

·       Customer first attitude - Customer satisfaction through unsurpassed support drives you. 

·       Must have very strong interpersonal ‘soft' skills. 

·       Comfortable working with mid to senior level customer management teams in tough situations

·       Must always demonstrate role-model level customer service/support skills and represent Extreme Networks in a professional manner.

·       Must understand the business impact of customer and partner interactions and be able to effectively navigate politically charged situations.

·       Must be able to work with customers and partners from different geographies and be culturally sensitive. Must be highly motivated, a self-starter, and have proven ability to function effectively with little direct supervision.

·       Comfortable with technical and business English usage (documents reading, e-mails, conference calls, etc.)

Extreme Networks, Inc. (EXTR) creates effortless networking experiences that enable all of us to advance. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before. 

We encourage people from underrepresented groups to apply. Come Advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks.

Title: Senior Client Strategist

Location: Flexible

Type: Full-time

Workplace: remote

Category: Customer Success & Account Management

Job Description:

About Morning Consult:

Morning Consult is a global decision intelligence company changing how modern leaders make smarter, faster, better decisions. The company pairs its proprietary high-frequency data with applied artificial intelligence to better inform decisions on what people think and how they will act.

This role is available in any of our office locations (Washington, DC; New York, NY; Chicago, IL) or can be based remotely.

Our award-winning and modern, open concept offices are located in Washington, DC, Chicago, IL and New York, NY. All three offices are accessible by public transportation and in close proximity to great restaurants and shopping.

Join us in the office for catered lunch on Tuesdays, Wednesdays and Thursdays or grab a beverage from the fridge for an impromptu after-work happy hour!

The Role:

As a Senior Client Strategist at Morning Consult, you’ll serve as a trusted partner to some of the world’s most influential brands—guiding them to maximize the impact of our syndicated data products and platform.

You’ll own a portfolio of high-value strategic accounts, developing tailored strategies that align Morning Consult’s data with each client’s unique business goals. You won’t just respond to client needs—you’ll anticipate them. You’ll bring curiosity, structure, and insight to every interaction, acting as both a product expert and strategic advisor.

This is a high-impact role on a growing team where your contributions will shape not only client outcomes, but also how our team scales. You will influence internal strategy, support the growth of your peers, and serve as a role model of Morning Consult’s values in action.

You’ll thrive here if you’re energized by solving complex client challenges, naturally build trust across functions and levels, and enjoy the blend of strategic thinking and tactical execution.

The Client Strategy (Customer Success) Team at Morning Consult:

Client Strategists are experts in the Morning Consult Intelligence products and partner closely with our clients to help them leverage the platform to address critical business needs and goals. Our mission is to drive customer engagement, retention, and expansion by helping clients best leverage their subscriptions to Morning Consult’s syndicated solutions

What You’ll Be Working On:

• Own a portfolio of 30–45 strategic accounts. Develop proactive client strategies that drive measurable impact, influence renewal outcomes, and uncover growth opportunities.
• Become a product expert and consultative partner. Translate data into action by advising clients on how to apply Morning Consult’s platform to their evolving needs.
• Lead seamless onboarding experiences and coach users on how to unlock the full value of our platform and insights.
• Identify potential risks or roadblocks early and guide internal teams to deliver timely, thoughtful solutions.
• Collect and synthesize client feedback to shape internal product, marketing, and operational roadmaps.
• Identify opportunities to surprise and delight clients—through education, partnership moments, or visibility opportunities like case studies and testimonials.
• Share learnings generously, support new teammates, and contribute to playbook and process evolution as we scale.

About You and What You’ve Done:

• 6+ years of experience in a client-facing role, including customer success, consulting, account management, or strategy. Previous ownership of enterprise or strategic accounts is expected.
• Bachelor's degree, or equivalent combination of experience and education.
• You connect dots quickly and think three steps ahead. You’re always considering how today’s client moment supports tomorrow’s success.
• You tailor messaging across stakeholders, balancing sophistication with clarity. You write with precision and speak with influence.
• You bring structure to ambiguity and stay composed during complex or escalated client conversations.
• You love ing deep into product functionality and teaching others how to extract value from tools and data.
• You crave feedback, are open to new ideas, and continuously look for ways to improve your craft.
• You act with urgency (speed), care deeply about client and teammate success (empathy), stick with challenges (grit), sweat the details (accuracy), propose new ideas (creativity), and think about systems (scale).

The expected salary range for this position is $93,300 - $150,100, with a midpoint of $121,700.

In most cases, we target the midpoint of our salary ranges for new hire compensation. This placement is reflective of full proficiency in a role. This role is eligible for additional variable compensation and an equity grant, which will be discussed in your initial recruiter conversation. Please see an overview of Morning Consult’s benefits on our Career Page.

We are committed to a work environment that is inclusive to all and free of discrimination. It is our policy to be an equal opportunity employer without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, genetic predisposition or carrier status, veteran status, citizenship status or any other factors prohibited by law. Morning Consult will provide reasonable accommodations for qualified iniduals.

#LIRemote

MORNING CONSULT PRIVACY POLICY

Title: Investor Success Coordinator (6 month FTC)

Location: Lisbon

Type: Fixed term contract

Workplace: hybrid

Category: Key Attendee Success

Job Description:

About us:

How did Web Summit become, in the words of Forbes, “the best tech conference on the planet”? Meaningful connections. Our tech events are unmissable because we make it easier for the right people to meet and connect. Everyone at Web Summit works towards this goal.

And we’re just getting started. 

We’re always looking to build on the impact we have already made at Web Summit. In the coming years we’ll take Web Summit to new markets, promoting global connectivity, highlighting important issues and connecting global leaders – all while making a positive impact on the environment and communities we encounter.

To build a better company, we have to better ourselves. We do that by finding the most ambitious people to work with us. 

About the team:

You’ll be joining the Key Attendee Success team, who are responsible for ensuring our investors, media attendees and speakers have the best experience at our events. You’ll be working closely with the investor acquisition team, which has been instrumental in increasing the numbers of attending investors at our events. These have included local angel investors, leading venture capitalists, and representatives from investment banks such as Goldman Sachs and Morgan Stanley. 

You will be the point of contact for our investors and will ensure a seamless experience during and after our global events.

Please note, this is a 6 month FTC

What you will achieve at Web Summit

• You’ll act as an internal point of contact, improving processes and workflows that result in an excellent event experience for our investors
• You’ll ensure investor attendees have a great customer and event experience
• You will manage all logistics and scheduling for investors attending our events
• You’ll run and fulfil any investor-related activities at our events
• You’ll liaise with other teams and ensure clear communication channels exist
• You’ll foster relationships with some of the most innovative funds

Who you are

• You’re a natural collaborator who excels as part of a team working towards stellar customer experiences
• You’re a natural people person and have keen attention to detail
• You’re exceptionally organised, with strong administrative skills
• You can solve problems, and have the ability to think on your feet
• You can keep your cool in any situation, while remaining confident, positive and professional
• You deal with confidential matters in a professional manner, while respecting and upholding professional integrity at all times
• You're a quick learner and can grasp the intricacies of complex relationships easily

Skills and abilities we're looking for

• At least 1-2 years of experience in a relationship/account management or customer service role
• Excellent customer service skills and an eye for detail
• Exceptional planning, scheduling and communication skills
• Strong administrative skills and an ability to meet deadlines
• Self-motivated multitasker with the ability to work on your own initiative to accomplish tasks
• Ability to adapt to changing needs and take up new tasks proactively
• Ease and comfort in talking to any audience, including Fortune 500 CEOs, leading venture capitalists and emerging startups
• Knowledge of venture capital industry is beneficial but not required

Benefits and perks:

- Hybrid-working model open to all employees.

- Subsidised healthcare, dental, employee assistance programme (EAP) and more.

- Pension contribution up to 6%(Irish based only)

- A dedicated in-house L&D department, with access to workshops, online learning and resources to help you excel in your career development.

- Company laptop, generous annual leave and flexible working arrangements.

- Our very own Tramway Team, which drives community and morale-boosting events for employees to participate in.

- Annual company get-togethers, charity days, and monthly wellbeing talks.

- Wellness subsidy issued to all employees of €1000 per year

At Web Summit, we embrace ersity and inclusion. We want talent from all walks of life to help us on our journey to digitise the conference sector. Hiring decisions are made purely on experience, skills and the needs of the business.

Title: Investor Success Coordinator

Location: Dublin

Type: Fixed term contract

Workplace: hybrid

Category: Key Attendee Success

Job Description:

About us:

How did Web Summit become, in the words of Forbes, “the best tech conference on the planet”? Meaningful connections. Our tech events are unmissable because we make it easier for the right people to meet and connect. Everyone at Web Summit works towards this goal.

And we’re just getting started. 

We’re always looking to build on the impact we have already made at Web Summit. In the coming years we’ll take Web Summit to new markets, promoting global connectivity, highlighting important issues and connecting global leaders – all while making a positive impact on the environment and communities we encounter.

To build a better company, we have to better ourselves. We do that by finding the most ambitious people to work with us. 

About the team:

You’ll be joining the Key Attendee Success team, who are responsible for ensuring our investors, media attendees and speakers have the best experience at our events. You’ll be working closely with the investor acquisition team, which has been instrumental in increasing the numbers of attending investors at our events. These have included local angel investors, leading venture capitalists, and representatives from investment banks such as Goldman Sachs and Morgan Stanley. 

You will be the point of contact for our investors and will ensure a seamless experience during and after our global events.

Please note, this is a 6 month FTC

What you will achieve at Web Summit

• You’ll act as an internal point of contact, improving processes and workflows that result in an excellent event experience for our investors
• You’ll ensure investor attendees have a great customer and event experience
• You will manage all logistics and scheduling for investors attending our events
• You’ll run and fulfil any investor-related activities at our events
• You’ll liaise with other teams and ensure clear communication channels exist
• You’ll foster relationships with some of the most innovative funds

Who you are

• You’re a natural collaborator who excels as part of a team working towards stellar customer experiences
• You’re a natural people person and have keen attention to detail
• You’re exceptionally organised, with strong administrative skills
• You can solve problems, and have the ability to think on your feet
• You can keep your cool in any situation, while remaining confident, positive and professional
• You deal with confidential matters in a professional manner, while respecting and upholding professional integrity at all times
• You're a quick learner and can grasp the intricacies of complex relationships easily

Skills and abilities we're looking for

• At least 1-2 years of experience in a relationship/account management or customer service role
• Excellent customer service skills and an eye for detail
• Exceptional planning, scheduling and communication skills
• Strong administrative skills and an ability to meet deadlines
• Self-motivated multitasker with the ability to work on your own initiative to accomplish tasks
• Ability to adapt to changing needs and take up new tasks proactively
• Ease and comfort in talking to any audience, including Fortune 500 CEOs, leading venture capitalists and emerging startups
• Knowledge of venture capital industry is beneficial but not required

Benefits and perks:

- Hybrid-working model open to all employees.

- Subsidised healthcare, dental, employee assistance programme (EAP) and more.

- Pension contribution up to 6%(Irish based only)

- A dedicated in-house L&D department, with access to workshops, online learning and resources to help you excel in your career development.

- Company laptop, generous annual leave and flexible working arrangements.

- Our very own Tramway Team, which drives community and morale-boosting events for employees to participate in.

- Annual company get-togethers, charity days, and monthly wellbeing talks.

- Wellness subsidy issued to all employees of €1000 per year

At Web Summit, we embrace ersity and inclusion. We want talent from all walks of life to help us on our journey to digitise the conference sector. Hiring decisions are made purely on experience, skills and the needs of the business.

Title: Talent Acquisition Specialist - Chicago

Location: Chicago, IL

Type: Teacher Success & Operations (TSO)

Workplace: hybrid

Category: US Team

Chicago

US Team /

Teacher Success & Operations (TSO) /

Hybrid

Job Description:

Location: Chicago - Hybrid, the team work 2-3 days a week in a co-working space

Type: Full-time

Salary:  $51,000 OTE (uncapped)

About Zen Educate:

Zen Educate is a technology company with an online platform that helps match schools with teaching staff (Substitute teachers, Paraprofessionals, etc.) By leveraging technology, our smart algorithms can match teachers to the perfect school and help schools find great teachers.

Zen Educate is on a mission to help the education system as a whole. By improving efficiency and keeping things simple, we can help schools find administrative savings and we promote schools to pass these savings to teachers and increase teacher pay! This helps keep more money within the education system so that the money is used to help children learn and develop.

We care about the teachers as much as we care about the schools. We help both sides improve transparency and communication so schools and teachers are better prepared and can work together effectively! 

We have recently raised our Series B funding of $37mil, the largest round in European EdTech this year. This is an exciting opportunity to make a difference and be part of a high growth start-up that is expanding rapidly in the UK and US markets!

About the role:

The Talent Acquisition Specialist will work with our Zen Educate Teacher Success Team. The role will focus on onboarding potential teachers as well as matching applicants to specific criteria based on a school's needs. This is a high-dialing role that will require you to be communicating with applicants throughout the majority of your day to help get them placed in a teaching role as soon as possible.

Your day-to-day responsibilities will be:

Calling teachers signing up for Zen Educate to quickly qualify, assess preferences, and schedule them in for interviews if they meet our criteria

Conducting initial phone interviews with applicants to assess their suitability for our open roles

Gaining a deep understanding of candidates' preferences while identifying the most suitable position

Building value and excitement around Zen Educate’s mission and how we support in finding them the perfect role

Helping guide candidates through our screening and document collection process, and diligently following up with candidates that need support throughout

Building urgency and excitement when speaking with applicants to get them started with Zen Educate as soon as possible

Working in a fast paced and ever changing startup environment that requires flexibility and adapting to change

We are looking for:

Confidence on the phone and ability to build rapport with candidates 

Someone who thrives in a high-performing, goal-oriented environment

A growth mindset, with a commitment to learning and developing new skills

Independent and self-motivated, and able to remain resilient through the challenges of a startup environment

Strong written and oral communication skills

Comfortable with technology including Google suite

Experience in customer service, customer success or inbound sales, or experience in education (former teachers looking for a new way to make an impact on education are encouraged to apply)

New grads are encouraged to apply

What's in it for you?

Work that you want to talk about

Competitive salary

Ownership in the company

15+ days PTO & 9 federal holidays

Fun-loving, tight-knit team solving a problem that makes a difference

Health Insurance

Diversity and Inclusion:

At Zen, we strive to build a culture of equity and inclusion, where everyone is respected, valued and appreciated for their unique traits, experiences and perspectives. We are committed to creating a safe, inclusive and equitable environment where our team can thrive, regardless of age, ethnicity, race, gender identity, sexual orientation, socio-economic status, disability, religion or beliefs. We value our differences and believe that practices of Diversity, Equity and Inclusion help us create a fairer, more compassionate environment for all. 

We welcome applicants with erse backgrounds and different experiences and perspectives — just like the staff who teach through Zen and the children at the schools we work with. We believe in hiring the best people from the widest pool and creating an inclusive culture where people’s voices are heard and all our team can look forward to coming to work. 

We are committed to building a team that reflects the ersity of our community and promoting an equitable and inclusive environment for all. We seek out erse opinions, beliefs, and experiences because they collectively make us stronger; we’ve had former teachers, pilots, fundraisers, engineers, lawyers, marketers, social media experts and more join our team.

Title: Technical Support Specialist

Location: New York, NY

Job Description:

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. 

About the Role

As Desktop Support Administrator, you will provide infrastructure IT support services for The New York Times Company. You will support all functional departments, working with the New York Help Desk, Application Support, Platforms, Networking, Storage, and other support teams to provide fast and exceptional service to end-users. You will report to the Manager, End-user Operations. You will be on site three days per week in New York, NY.

This is a hybrid position, based in our New York City office and includes regular attendance in the office 3 days each week (subject to change).

Responsibilities:

• You will provide tier 2 hands-on support to end-users throughout the company (excluding executives) who are working in an office or working from home

• You will promptly handle IT support requests through Servicenow and Jira ticketing systems

• You will maintain all equipment per our company inventory asset control standards.

• You will deploy, configure, and troubleshoot end-user computing devices

• You will install, configure, and troubleshoot supported operating systems including: enterprise software (i.e Microsoft Office Adobe Creative Suite, Gsuite, etc), Wi-Fi, internet browsers, and general connectivity issues.

• You will provide customer training on systems and technology and distribute instructional documentation.

• You will troubleshoot and resolve issues via remote support tools, phone, chat, email, or in person from NY Times employees, freelancers, and contractors and update and create tickets following established procedures.

• You will assist facilities for operational requests and building needs

• You will enforce standards and security, including: PCI and GDPR standards.

• You will support special events in the office and at remote locations

• You will demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.

Basic Qualifications:

• 3+ years of experience in an IT technical support role

• 1+ years of experience with end-user support using different technologies

• 1+ years of experienced as a system administrator.

• You can move, lift, carry, push, pull, and place objects up to 25 pounds without assistance

• You can reach overhead and below the knees, including bending, twisting, pulling, and stooping

• You can stand, sit, or walk for an extended period of time

Preferred Qualifications:

• Familiarity with Apple platforms

• Familiarity with Servicenow

• Familiarity with Bomgar remote control application

This position is represented by the NewsGuild of NY.

#LI-Hybrid

REQ-018619

The annual base pay range for this role is between:

$68,170—$75,500 USD

The New York Times Company is committed to being the world’s best source of independent, reliable and quality journalism. To do so, we embrace a erse workforce that has a broad range of backgrounds and experiences across our ranks, at all levels of the organization. We encourage people from all  backgrounds to apply.

We are  an Equal Opportunity Employer and do not discriminate on the basis of an inidual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics.  The U.S. Equal Employment Opportunity Commission (EEOC)’s Know Your Rights Poster is available here. 

The Company encourages those with criminal histories to apply, and will consider their applications in a manner consistent with applicable "Fair Chance" laws, including but not limited to the NYC Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

For information about The New York Times' privacy practices for job applicants click here.

Please beware of fraudulent job postings. Scammers may post fraudulent job opportunities, and they may even make fraudulent employment offers. This is done by bad actors to collect personal information and money from victims. All legitimate job opportunities from The New York Times will be accessible through The New York Times careers site. The New York Times will not ask job applicants for financial information or for payment, and will not refer you to a third party to do so. You should never send money to anyone who suggests they can provide employment with The New York Times.

Title: Associate Technical Services Engineer

Location: United States (Remote)

Job Description:

Unqork empowers enterprises to accelerate growth by rapidly building, testing, and running AI-powered applications that embody the future of enterprise development. Trusted by the world’s largest organizations in highly regulated industries, these applications become more secure over time while significantly reducing technical debt—allowing businesses to focus on innovation rather than maintenance. Unqork’s customers include Goldman Sachs, Marsh, BlackRock, and the U.S. Department of Health and Human Services. 

At Unqork, we value inclusive and innovative thinkers who boldly challenge the status quo. We encourage you to apply! 

This roles requires you to participate in an on-call rotation (once a week at night and once every 8 weeks on the weekend)

The Impact U will make:

• Report to our Senior Director, Technical Services Engineering

• Be the primary contact for support assessment consultants

• Partner with support leadership to operationalize and improve support processes

• Promote positive outcomes for technical support issues across the account portfolio

• Foster education and process documentation for support consultants

• Partner with platform operations and customer success teams to improve support models and new processes focused on scalability

• Provide service to our clients and internal collaborators

What U bring:

• 1+ Years in Software Support or Technical Implementation (preferably SaaS or similar)

• Basic Knowledge of Databases (MongoDB) + JSON + RESTful API

• Technical Troubleshooting Ability (no-code experience or similar)

• Experience in Designing, Documenting and Educating new Operational Processes

• Service Mindset - Customer-focused

Compensation, Benefits, & Perks

💻 Work from home with a remote-first community

🏝 Unlimited PTO (and the encouragement to use it)

📝 Student loan payback program

🏥 100% employer-covered medical, dental, and vision options available to you and your dependents

💸 Flexible Spending Account (FSA)

🏠 Monthly stipend toward your WFH setup, vacation, development and more

💰 Employer-sponsored 401(k) with contribution match

🏋🏻‍♀️ Subsidized ClassPass Membership

🍼 Generous Paid Parental Leave 

💲 Hiring Ranges:

• Tier 1: $65,000 - $80,000 

• Tier 2: $55,000 - $70,000

Unqork employs a market-driven approach to establish compensation ranges. In addition to a base salary, employees may also be eligible to receive a target incentive and company equity in the form of stock options.

An employee’s compensation within the range provided above depends on a variety of factors including, but not limited to, their location, role, skillset, level of experience, and similar peer salaries.

As a remote-first company, Unqork incorporates a geographic differential into our compensation structure, depending on the candidate’s location. We utilize a tiered system—Tier 1 and Tier 2—to accurately reflect local market rates and ensure our compensation packages are both fair and competitive.

Our geographic tiers are defined as follows:

• Tier 1: New York Metro, Seattle Metro, San Francisco Bay Area 

• Tier 2: All other US and US territory locations

Unqork embraces a culture of security and privacy awareness by consistently safeguarding sensitive information, adhering to company policies, and actively participating in training and initiatives to protect our data and the privacy of our stakeholders. 

Unqork is an equal opportunity employer. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. 

#LI-LN

Title: Regional Director - FED Civilian

Location: Remote - D.C., USA

Job Description:

About Zscaler

Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability. 

We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.

We're looking for an experienced Regional Director to lead one of our Civilian sales teams. Reporting to the RVP of Civilian, you'll lead a team to maximum potential. You will help coach and increase sales excellence within the Federal team.

What We're Looking for (Minimum Qualifications)

• Bachelor's degree or global equivalent in a related field
• 5+ years of Civilian leadership experience in software/SaaS with Fed Financials, Treasury, DOI, HUD, Tribes, USPS
• Experience building successful sales teams
• You will have a sales process and methodology around territory planning, assessment and resource allocation

What Will Make You Stand Out (Preferred Qualifications)

• Well networked to attract top-performing professionals into the selling organization
• Experience with SaaS business models with enterprise security experience
• You will be a change-agent in the organization; lead processes that scale

#LI-LB1

#LI-Remote

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range

$157,500 - $225,000 USD

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the erse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all iniduals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neuroergent or require pregnancy-related support.

Title: Marketing Development Representative

Location: Remote

Job Description:

What is PerfectServe? 

PerfectServe offers best in KLAS assets in three categories: clinical communications, scheduling, and patient engagement solutions. PerfectServe is featured on this year’s Inc 5000 list, which profiles the fastest-growing private companies in America. We have seen an 88% growth rate over the past three years and need strong team members to help us continue to grow! 

PerfectServe’s mission is to accelerate speed to care by optimizing provider schedules and dynamically routing messages to the right person at the right time in any care setting; advancing patient care and clinical workflows. 

By joining PerfectServe, you will have the unique opportunity to come alongside us as we further our vision of putting all of these solutions together to provide optimal patient outcomes and faster patient care interventions. By improving speed to care and cross-continuum communication, we save lives, reduce length of stay, minimize re-admissions, and bring joy back to caregivers.

We have an incredible portfolio of customers, with new ones recognizing the value of our solutions and joining the PerfectServe family every day. 

Position Overview

Our mission is to improve the patient experience and drive positive outcomes in care delivery settings using innovative technology solutions. The primary goal of this Marketing Development Representative (MDR) position reporting to Marketing is to engage with Inbound leads to build our Marketing funnel.

You will work closely with Marketing and Sales to manage a high volume of inbound leads through various means of communication (email, live chat, phone) and develop a deep product knowledge to aid in converting these leads to qualified opportunities for Account Executives. You must have excellent time management, organization, and communication skills.

• Qualify and nurture inbound leads generated through marketing campaigns, converting them into sales-ready opportunities for the sales team.

• Provide feedback to the Marketing team on lead quality, campaign performance, and messaging effectiveness.

• Respond promptly to inbound inquiries via phone, chat, email, and web forms, ensuring a positive first impression of PerfectServe.

• Conduct discovery conversations to understand prospect needs, patient flow issues, provider frustrations, and overall objectives.

• Educate prospects on PerfectServe solutions and match their needs to appropriate products and services.

• Schedule qualified meetings between prospects and sales representatives based on established criteria.

• Maintain accurate and up-to-date records of all prospect interactions and lead status in Salesforce CRM.

• Collaborate with Marketing to support campaign launches and provide insights for content development.

• Maintain a strong knowledge of all PerfectServe products, services, and value propositions.

• Meet and exceed monthly targets for lead qualification, conversion rates, and meeting bookings.

Qualifications:

• Motivated, competitive, and hardworking with a desire to grow with a company.

• Ability to create a great first impression and provide a PerfectServe experience.

• Salesforce experience preferred, not required.

• Possess excellent communication skills and demonstrate professional etiquette in all forms of communication.

• Not afraid of the phone or hearing ‘no thanks.’

• Pleasantly persistent and able to get to ‘yes’ in a sales conversation.

• Ambitious and open to coaching and new ideas.

• Energized by a fast-paced environment.

• Embody PerfectServe core values: collaboration, purpose, innovation, service, integrity, inclusion.

Why Join PerfectServe?

**Please do not use AI tools to generate your application materials. We value authentic, personal communication and want to understand your unique voice and perspective.**

Benefits:

• Remote first work environment

• Health, Dental, Vision, Life and Disability Insurance options available day one.

• 401K - with match and immediately vested.

• 17 company holidays, 2 floating holidays plus competitive paid time off policy

• Internal Advancement Opportunities

PerfectServe offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. PerfectServe’s cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care.

Title: Administrative Assistant

Location: Houston - Hybrid, TX, US

Workplace: Hourly Worker

Department: Administrative

Job Description:

Established in 1932, McLarens is a premier independent global insurance services provider with a widespread global presence. Specialising in complex, commercial, and niche markets, the company offers comprehensive loss adjusting, claims, and risk management services, along with forensic technical services, auditing, and pre-risk surveying. McLarens' extensive global network allows for consistent service delivery to clients globally, while also providing localized expertise and responsive support. Our seasoned adjusters boast an average of over 20 years of experience, catering to various industries with expertise in Property, Casualty, Crisis Management, Natural Resources, Construction & Engineering, Agriculture, Aviation, Forensic Accounting, Investigation, Marine, FAJ & Specie, Global TPA Services, and Environmental consulting services.

The professionals at McLarens live by a set of shared values that guide their actions and behaviors:

EXCELLENCE – We aim for nothing less than the highest standards in everything we do.

TEAMWORK – We work best when we work together with clients, colleagues, and suppliers alike.

RESPECT – We are trusted to keep our promises, act with integrity, and treat people the right way.

KNOWLEDGE – We know our market better than anyone, but still, we never stop developing.

THOUGHT LEADERSHIP – We use inspired thinking and pioneering solutions to stay ahead in an ever-changing market.

ACCOUNTABILITY – We move with urgency to deliver on our commitments and drive for results, even amid ambiguity.

Summary

The Administrative Assistant must possess the ability to handle clerical and administrative duties such as generating reports and communicating via phone and email to provide exceptional customer service to McLarens internal and external customers.  The incumbent must have strong problem-resolution skills, be detail-oriented, and enjoy working in a fast-paced team environment with professionals dedicated to providing exemplary customer service.

The Administrative Assistant will manage multiple competing priorities and meet (sometimes short) deadlines with a positive and enthusiastic attitude. This role involves various responsibilities and requires flexibility and a willingness to take initiative to learn business acumen and terminology. 

Primary Duties

• Transcription of dictation and/or sending/receiving transcription to and from service; proofing incoming transcription documents.
• Facilitate the data for file set-up of new assignments to the Center of Excellence and completing claim acknowledgment letters.
• Input and maintain data into Company claims software systems and claim file maintenance to keep data current as required.
• Telephone and email liaison with clients/insureds/co-workers.
• General office duties, i.e., scanning, pickup/drop off mail and distribution of mail.
• Monitor calls, incoming emails, and faxes for your team, and take appropriate actions in a timely fashion.
• Input and maintain data into Company software systems as required.
• Other office duties as assigned by Office Manager and Regional Office Manager.

Key Accountabilities

• Assist adjusters with sending out Reports and proofs of Loss, monitor for return, forward to the carrier for payment, and follow up for payment if required. Also, assist with other correspondence as needed.
• Prepare Unbilled Detail Reports for invoicing and monitor the adjuster’s WIP report weekly for billing and file closure.
• Ensure outside contractors’ invoices are handled according to corporate procedures on a timely basis.
• Assist as needed for accounts receivable, working with the Collections Manager and adjusters to maximize collection activity.
• Maintenance of bordereau and records for clients, as needed, including trust accounts.
• Process Incoming Funds Notice and Trust Disbursement Requests for monies in Trust.
• Expense report review.

Qualifications

• Technical skills:  e-fax, multi-function copier/scanner, etc., excellent keyboarding/typing skills, proficiency in 10-Key. 
• Strong knowledge of MS Word, MS Excel, Adobe, Outlook, and Teams  Strong attention to detail and accuracy 
• Organized and able to prioritize; ability to work with minimal supervision once trained 
• The employee should be analytical, detail-oriented, flexible, and decisive.
• He/she should be able to multi-task and cope with deadlines.  
• Strong communication and interpersonal skills  
• Proactive, flexible with a high degree of initiative, able to work well both independently as well as within a team environment.

Experience

• Some experience in the insurance industry is preferred.

• Experience working in an Administrative Assistant role or an equivalent position.

• High School diploma or equivalent

• Minimum of 5+ years office experience

Our Company is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.

Title: Services Supervisor

Location: PORTLAND, OR, US, 97217-3915

Workplace: Hybrid

Department: Customer Service (US)

Job Description:

Work Location Type: Hybrid  

Req Number  325857

About Grainger

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenance, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit www.grainger.com.  

Compensation

The anticipated base pay compensation range for this position is $71,800.00  to $119,600.00.

Rewards and Benefits

With benefits starting on day one, our programs provide choice and flexibility to meet team members' inidual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents

The pay range provided above is not a guarantee of compensation.  The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Inidual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.   

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above. 

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

Position Details

The Supervisor Onsite Services leads a team and oversees all Onsite services (KeepStock - our customer managed inventory solution) within a specific geography and customers. Ensure execution of the onsite services activities through demonstrated leadership in the areas of talent excellence, customer service, sales growth, and cost to serve.

You Will

• KeepStock Management/Leadership:
• Coach a team of 4-9 Onsite Representative and Specialists to maintain customer accounts within in a geography or customer and stock and organize products on time using essential tools and metrics
• Select, coach, and retain a erse team
• Set the example and coach leaders in their understanding and commitment to live the Grainger values while creating positive team member engagement
• Financial Performance/Resource Management:
• Manage KeepStock projects in the service geography focused on improving productivity and profitability of the KeepStock offering.
• Ensure proper solutions and resources are being offered/deployed to customers.
• Partnerships to influence Growth:
• Partner with the sales team, providing expertise in Keepstock offer to help sales team to exceed incremental sales growth expectations to meet Return on investment for KeepStock sites.
• Maintain customer relationships and partner with the sales & branch teams to identify and address service opportunities.
• Be a strong KeepStock advocate by building an internal network with local Customer Service, Sales, Supply Chain and Consulting collaborators

You Have

• 3+ years relevant experience of retail, manufacturing or industrial business experience ideally with some leadership experience.
• Understanding of financial and economic concepts to perform the P&L tasks.
• Situational leadership experience in a matrixed environment and lead others not directly within span of control
• Experience building and sustaining partnerships and teams.
• Strength in process improvement, ownership and control and project management.
• Ability to be in the field with your team 3 to 4 days a week.

#LI-LB1

 We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

Title: Human Resource Clerical Assistant

Location: Oklahoma City United States

Job Description:

Job Posting Title

Human Resource Clerical Assistant

Agency

320 DEPARTMENT OF WILDLIFE CONSERVATION

Supervisory Organization

Wildlife Conservation

Job Posting End Date

Refer to the date listed at the top of this posting, if available. Continuous if date is blank.

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank)

Full/Part-Time

Part time

Job Type

Temporary

Compensation

$12.81 per hour

Job Description

SUMMARY OF ESSENTIAL JOB DUTIES: Under the direct supervision of the Human Resources Administrator and/or the Human Resource Officer performs a variety of specialized clerical duties in the Human Resource Section and/or Administration Division. Process correspondence, reports, form letters, job descriptions, and other clerical material. Process a variety of personnel transaction forms concerning new hires, applicant lists, inidual appointments, status changes, transfers, promotions, demotions, and terminations; may contact employees or applicants to clarify information. Process time and leave reports.

JOB DUTIES:

Answer telephones when Human Resource Staff is not available, open and sort mail, greet visitors.

Assist review time entry and leave taken reports.

Assist with retirement and leave files.

Scan, file, and shred confidential paperwork.

Prepare information for new employee orientation.

Maintain files so that all material is quickly and easily located.

Assist in proofreading various typed and printed material.

Assist in the preparation of recruitment and/or training materials.

Assist with employee activity functions.

May be required to perform other duties as assigned by supervisor.

Must have the ability to:

• Lift and carry standard office equipment and supplies up to 25 pounds.

• Establish and maintain effective working relationships, work independently, and be professional and courteous with the public, employees, other agencies, and other partners.

• Communicate clearly and effectively in public speaking situations and be able to express oneself clearly and concisely in writing.

• Use personal computer and various other office equipment. Should be proficient in Microsoft Word, Excel, PowerPoint, and have an overall understanding of internet-based computer applications.

• May be required to occasionally work extended hours and weekends with occasional travel requiring overnight stays.

REQUIREMENTS:

EDUCATION: Requires high school diploma.

EXPERIENCE: Experience is not required but will be considered to select the best candidate.

KNOWLEDGE AND SKILLS: Requires word processing, data entry, typing, proofreading, spelling, punctuation, and filing procedures. Must be able to communicate efficiently.

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Job Title: Event Operations Coordinator (Part Time)

Location: Brooklyn, New York

Job Description:

Reports to: Hospitality Operations Manager & Events Manager

Hourly Rate: $30.00 - $35.00

Department: Events and Operations

The Lighthouse, part of Whalar Group, is a first-ever creative campus and studio playground for the Creator Generation, offering Creators an I.R.L. platform to Learn, Make, and Belong. With Venice, CA already opened, and Brooklyn, NY opening in Fall 2025, and London/EMEA opening in 2026, the campuses are designed to empower and support career Creators and creative professionals, providing a dynamic environment explicitly tailored to their needs. Each campus features state-of-the-art, mixed-use content studios, and hosts impactful programming that empowers members to collaborate, learn, and grow their businesses within a thriving community. 

The Lighthouse expands opportunities and creative capabilities, offering Creators a dedicated space to co-create, connect, and lead the businesses shaping creative culture. Learn more: www.thelighthouse.com.

About the role:

In this role, you will support both the Events Manager and Hospitality Operations Manager in planning, coordinating, and executing events across our Brooklyn campus. You’ll combine administrative precision with on-site leadership, ensuring every event, from intimate member gatherings to large-scale productions, runs seamlessly.

You will collaborate closely with catering partners, vendors, and cross-campus teams to uphold an exceptional guest experience. Successful candidates will be organized, proactive, and excited to help bring creative programming and hospitality to life.

Here’s what you’ll do day-to-day:

Event Planning & Administration

• Maintain detailed event sheets, timelines, checklists, and communication documents.
• Assist with event inquiries, scheduling, and walkthrough coordination.
• Prepare catering, rental, AV, and supply orders, tracking deliveries and invoices.
• Keep Events Manager updated on changes, vendor confirmations, and operational needs.
• Manage internal calendars and share event impact notifications with campus teams.

Operations & Vendor Coordination

• Coordinate catering orders including guest counts, dietary needs, timing, and setup.
• Partner with Café, Reception, Campus Support, Maintenance, and AV teams to prep spaces.
• Assist with event setup including signage, materials distribution, staging, and light décor.
• Welcome and check in vendors, escort them, and ensure adherence to campus guidelines.

On-Site Event Execution

• Serve as on-site floor lead, ensuring smooth communication across departments.
• Monitor guest flow, check-in processes, and run-of-show adjustments.
• Identify and troubleshoot issues quickly, escalating when needed.
• Support opening and closing procedures for all event spaces.

Campus Collaboration

• Partner with Campus Support to maintain shared areas during high-traffic periods.
• Assist in transitioning spaces between programs and activations.
• Work with Café and Bar teams on beverage service and restocking.
• Support Reception during VIP arrivals and guest coordination.

Here’s what we’re looking for:

• 2–4 years of experience in events, hospitality, production support, or operations.
• Experience coordinating vendors, catering, or facility operations is a plus.
• Strong communication skills with a calm, professional, guest-first presence.
• Comfortable using CRM tools, scheduling platforms, and basic spreadsheets.
• Highly organized, adaptable, and confident managing multiple priorities in a fast-paced environment.
• A hospitality-driven mindset—anticipating needs and taking proactive initiative.
• Collaborative, reliable, and eager to support cross-functional teams.
• Curious, open to feedback, and excited to learn new workflows.

Physical Requirements:

• Ability to lift up to 25 lbs.
• Frequent standing, walking, and movement across campus buildings.
• Flexibility to work early mornings, evenings, and weekends based on event schedules.
• Primarily onsite role with active involvement in event spaces.

Our values:

At The Lighthouse, ersity, equity, and inclusion (DEI) isn't just a statement, it's our collective strength. Our people are our superpower. A erse team and inclusive leadership have shaped Whalar since our inception in 2016, fueling a constant evolution of growth. We champion a culture of respect and empathy, fostering a sense of belonging that transcends demographics. We hire iniduals of all backgrounds and empower them to thrive, challenge stereotypes, and actively break societal barriers. 

The Lighthouse provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Equal opportunity extends to all aspects of the employment relationship, including hiring, promotions, training, working conditions, compensation, and benefits.

Title: Director, Consumer Research and Insights

Location: United States/Remote

Job Description:

At Underdog, we make sports more fun.

Our thesis is simple: build the best products and we’ll build the biggest company in the space, because there’s so much more to be built for sports fans. We’re just over five years in, and we’re one of the fastest-growing sports companies ever, most recently valued at $1.3B. And it’s still the early days.

We’ve built and scaled multiple games and products across fantasy sports, sports betting, and prediction markets, all united in one seamless, simple, easy to use, intuitive and fun app. 

Underdog isn’t for everyone. One of our core values is give a sh*t. The people who win here are the ones who care, push, and perform. If that’s you, come join us.

Winning as an Underdog is more fun.

The Director of Research & Insights will lead the development and execution of a comprehensive insights strategy that deepens our understanding of our customers, brand, product, and marketplace. This leader will oversee all research initiatives—qualitative, quantitative, and behavioral—and translate insights into strategic guidance that drives brand growth, marketing effectiveness, and product innovation. Acting as both a subject matter expert and a strategic partner, the Director will champion a culture of customer-centric decision-making across the organization.

About the role:

Customer & Market Insights

• Lead the customer proposition and voice of customer program, creating a unified framework to capture, analyze, and share customer and market feedback across the business.

• Design and execute custom research studies, brand tracking, and consumer sentiment analyses that reveal actionable insights and business opportunities.

• Conduct market and competitive analyses to identify emerging trends, white space, and potential threats.

• Partner cross functionally with Product, Strategy and Data to own the measurement, analysis, and reporting of consumer-level metrics, ensuring insights drive marketing, product, and brand strategies.

Strategic Influence & Storytelling

• Triangulate research findings with data and insights to build clear, compelling narratives that influence strategic and operational decisions.

• Provide insights that shape brand positioning, messaging, and marketing campaigns, connecting customer data to creative strategy.

• Lead the articulation of the Underdog customer promise - ensuring our positioning, differentiation, and emotional and functional benefits resonate with fans.

• Partner with Product, Marketing, VIP and Strategy leaders to inform roadmap prioritization and cross-channel initiatives.

Research Leadership & Governance

• Oversee both qualitative and quantitative research projects, managing the full lifecycle from design to delivery.

• Champion data governance, experimentation, and integration best practices, ensuring systems like CRM and analytics tools support deep customer understanding.

• Be the internal subject matter expert on data collection tools, methodologies, and insight communication.

• Optimize internal processes for gathering, sharing, and acting on customer data across departments.

Partnerships & Collaboration

• Build strong relationships with senior leaders across Product, Marketing, and other functions to align insights and work with business goals.

• Manage and nurture relationships with external research partners and vendors to ensure high-quality, strategic deliverables.

• Collaborate with cross-functional teams to integrate insights into day-to-day decision-making and long-term planning.

Who you are

• 10+ years of experience in consumer insights, market research, or analytics, ideally within a fast-paced, consumer-focused brand or digital platform.

• Proven track record of transforming data into actionable strategies that drive measurable business outcomes.

• Deep expertise in both qualitative and quantitative research methods, with experience leading brand tracking and customer segmentation studies.

• Strong storytelling and presentation skills; able to distill complex data into clear narratives for executive audiences.

• Demonstrated ability to manage external research partners and large-scale insight programs.

• Experience with CRM systems, analytics dashboards, and customer data integration best practices.

• Passion for understanding customer behavior, culture, and the dynamics that shape brand loyalty.

Even better if you have

• RMG category experience

• Multi-product, direct to consumer experience in a hyper-competitive category

Our target starting base salary range for this position is between $176,000 and $210,000, plus target equity. The starting base salary will depend on a number of factors including the candidate’s skills and experience, among other things.

What we can offer you:

• Unlimited PTO (we're extremely flexible with the exception of the first few weeks before & into the NFL season)

• 16 weeks of fully paid parental leave

• Home office stipend

• A connected virtual first culture with a highly engaged distributed workforce

• 5% 401k match, FSA, company paid health, dental, vision plan options for employees and dependents

#LI-REMOTE

This position may require sports betting licensure based on certain state regulations.

Underdog is an equal opportunity employer and doesn't discriminate on the basis of creed, race, sexual orientation, gender, age, disability status, or any other defining characteristic.

Title: Senior Business Recruiter

Location: New York, NY

Job Description:

About GlossGenius

GlossGenius is building an ecosystem enabling entrepreneurs to succeed.  We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more. 

Over 100,000 small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. Joining its powerful, intuitive platform with its vibrant, distinguished brand, GlossGenius is the ideal combination of a fintech, SMB software, and consumer company all in one.

About The Role

The recruiting team is responsible for driving GlossGenius’ success by finding extraordinary people that are excited by our mission to empower entrepreneurship. As a Senior Business Recruiter, you will be responsible for identifying, attracting and hiring exceptional talent across a erse set of departments and levels including but not limited to Marketing, Sales, Strategy, G&A, and Customer Experience. You will serve as a strategic partner to executive leadership, driving our ambitious growth goals by delivering high-caliber candidates who will raise the bar at GlossGenius.

You will report to the Manager of Business Recruiting. We default to being in-office 3-4 days per week with required attendance on Tuesdays and Thursdays.

What You’ll Do

• Full-Cycle Recruiting: Own and manage the entire recruitment life cycle for a erse set of roles ensuring a seamless and high-touch experience for all candidates and hiring managers

• Strategic Sourcing & Pipeline Generation: Design and execute creative, multi-channel sourcing strategies to build pipelines and differentiate GlossGenius at the top of the funnel 

• Stakeholder Partnership: Act as a strategic advisor to Hiring Managers and leverage data to influence decision-making and recruiting related strategies

• Process Excellence & Efficiency: Drive continuous process improvement and utilization of AI tools to enhance speed, efficiency, and quality of hire

• Closing & Negotiation: Manage the entire offer process end to end including extending offers and complex negotiations

What We’re Looking For

• Bachelor’s Degree from an accredited institution 

• 5+ years of full cycle recruiting experience, preferably at a high-growth technology company or startup 

• Proven experience filling hard to fill roles, including leadership positions

• Experience developing and implementing recruiting strategy and interview processes alongside business leaders

• Experience communicating directly with leadership including director up to VP level

• A passion and excitement for building exceptional teams

• An ability to operate with a high sense of urgency while not compromising on attention to detail

• A customer-focused attitude, excellent interpersonal skills to handle all levels within an organization, and a track record of providing a high-touch experience to both candidates and hiring managers

Benefits & Perks 

• Flexible PTO

• Competitive health & dental insurance options, with premiums partially or fully covered by GG

• Fertility and adoption benefits via Carrot

• Generous, fully-paid parental leave policy

• 401k benefit - employees are eligible to contribute starting day 1 of employment

• Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses

• Pre-tax commuter benefits

• Dependent Care FSA

• Home office support

• Team Bonding opportunities - as a distributed team, being able to build meaningful bonds both virtually and in person is incredibly important to us! We are constantly evaluating how we accomplish this and currently, teams are given opportunities to gather in person throughout the year

The starting base salary for this role in New York, California, and Washington is between $140,000-$165,000 + target equity + benefits. The base salary offered is dependent upon many factors including skills, experience, location, and education. The base pay range is subject to change and may be modified in the future. 

At GlossGenius, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. GlossGenius is proud to be an Equal Opportunity and Affirmative Action Employer.

Personal Information: Notice at Collection for Employees and Applicants

Agency Submissions

Title: Pharmacovigilance Reporting Specialist (Quality Assurance)

Location: Phoenix AZ US

Type: Full-time

Workplace: Fully remote

Job Description:

AssistRx has engineered the perfect blend of technology and talent (you) to provide life sciences companies with an efficient solution to improve patient uptake, visibility and outcomes. Our talented team members provide therapy and healthcare system expertise to help patients achieve better results from care.

A growing organization, AssistRx views our people as our strongest asset. Join us as we continue to make a difference....

Overview:

This role is responsible for leading the daily tasks associated with the company’s copay assistance programs. Within this role, the Quality Assurance Specialist serves customers by identifying, analyzing, and developing improvements in productivity, quality, client relationships, and customer service. The Quality Assurance Specialist regularly provides support to the department manager and occasionally Senior Leadership in order to effectively maintain program operations and goals.

• Monitoring associate calls and providing feedback to program managers on associate strengths/coaching opportunities
• Reviewing associate case records to ensure program metrics are met
• Preparing call center reports and tracking service trends
• Participating in the creation and maintenance of program SOP’s
• Assisting with user acceptance testing of program platform (eCase, iAssist)
• Monitoring program AE’s

Requirements

• +5 years specialty mail order pharmacy experience

• Experience in patient support/pharmacy related setting

• Ability to manage time effectively, and meet deadlines with minimal supervision

• Attention to detail, and working knowledge of internal CRM and workflows

• Effective communication skills: written and interpersonal

Benefits

About AssistRx: Voted Top Work Places in Orlando 3 years in a row, AssistRx understands that the key to success is our fantastic team members. AssistRx has engineered the perfect blend of technology and talent to deliver best in class results. We believe that access to specialty therapies transforms lives and is achieved through the powerful combination of our people and technology. Want to know more? Follow us on  to find out how our team members are #TransformingLives.

Why Choose AssistRx:

• • Work Hard, Play Hard: Preloaded PTO: 100 hours (12.5 days) PTO upon employment, increasing to 140 hours (17.5 days) upon anniversary. Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary.

  • Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications.

  • Flexible Culture: Many associates earn the opportunity to work a hybrid schedule after 120 days after training. Enjoy a flexible and inclusive work culture that values work-life balance and erse perspectives.

  • Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization.

  • Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry.

  • Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible. Tell your friends about us! If hired, receive a $750 referral bonus!

Want to learn more about what employee benefits AssistRx offers? Here are some additional benefits that our employees enjoy!

• • Medical, dental, vision, life, & short-term disability insurance

  • Teledoc services for those enrolled in medical insurance

  • Supportive, progressive, fast-paced environment

  • Competitive pay structure

  • Matching 401(k) with immediate vesting

  • Legal insurance

Wondering how we recognize our employees for delivering best in class results? Here are some of the awards that our employees receive throughout the year!

• • #TransformingLives Honor: This quarterly award program is a peer to peer honor that recognizes and highlights some of the amazing ways that our team members are transforming lives for patients on a daily basis.

  • Values Award: This quarterly award program recognizes iniduals who exhibit one, or many, of our core company values; Excellence, Winning, Respect, Inspiration, and Teamwork.

  • Vision Award: This annual award program recognizes an inidual who has gone above and beyond to support the AssistRx vision to transform lives through access to therapy.

AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.

All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.

AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Title: Value & Insights Team Lead

Type: Full-time

Workplace: Fully remote

Job Description:

Location: Remote Spain - Portugal - Canada - Poland

Contract: Full-time. If hired outside Finland or North America, role will be structured as an Independent Contractor Agreement with full benefits.

Reports to: VP of Product & Marketing

Direct Reports: 3 (Data Analysts / BI roles)

About BrandBastion

At BrandBastion, we help the world’s biggest advertisers and fastest-growing disruptors turn social media conversations into brand growth. Our platform combines cutting-edge AI with expert community management to protect, engage, and grow brands at scale. We’re agile, premium, and built for marketers who know that community is the new growth engine.

Role Overview

We are looking for a Value & Insights Team Lead to bring data to life across the business. This is not a traditional back-office analytics role. You will be the bridge between numbers and narrative - helping us uncover insights, quantify ROI, and translate complex data into compelling stories that drive decision-making, marketing impact, and customer success. You will not just respond to requests, you will proactively scan performance and usage across accounts and bring clear recommendations to the business.

You will work across marketing, sales, customer success, and product, owning analytics initiatives that demonstrate the value of BrandBastion’s solutions both internally and externally. From shaping product ROI cases, to building standout customer case studies, to guiding feature prioritization with data, this role is central to how we communicate value to customers and the market.

Key Responsibilities

• Analytics & ROI

  • Design and run analyses that demonstrate the ROI of our plans, features, and solutions.

  • Partner with Product to define the metrics that matter most to customers and the business bringing them to the front of our Platform.

  • Build dashboards and reporting frameworks that drive better decision-making and visibility for clients.

   

• Storytelling & Case Studies

  • Own the development of customer case studies from start to finish, working with Customer Success and Marketing to highlight impact.

  • Translate raw data into compelling narratives for sales decks, marketing campaigns, and investor communications.

  • Create benchmark reports and thought-leadership content that position BrandBastion as a category leader.

   

• Cross-Functional Business Partnering

  • Collaborate with Sales to provide data-driven insights that help win new deals and expand accounts.

  • Support Customer Success with analytics that demonstrate customer performance and value.

  • Work with Product to measure adoption, evaluate impact, and guide roadmap prioritization.

   

• Customer health and churn risk

  • Run a regular review, at least monthly, of all key client accounts to assess platform usage, feature adoption, and performance versus goals.

  • Identify early churn risks driven by low usage or weak results, and immediately recommend corrective actions to Customer Success.

  • Partner with Customer Success and Product Enablement leadership to turn these findings into playbooks for upsell, rescue plans, and product or strategy changes.

   

• Team Leadership
• • Lead, coach, and develop a team of 3 analysts, ensuring high-quality execution and continuous skills growth.

  • Set the roadmap, priorities, and processes for the Data & Insights function.

  • Foster a culture of accuracy, insightfulness, and storytelling across all analytics outputs.

Requirements

• Business Savvy Storyteller: You understand marketing and sales dynamics and know how to turn data into stories that resonate with executives and decision-makers.

• Strong Analytical Background: You’re skilled in SQL, Excel, BI tools (e.g., Looker, Tableau, Power BI), and data visualization. You can e deep into complex datasets and emerge with actionable insights.

• Marketing & Product Mindset: You understand funnels, campaigns, attribution, and customer journeys, as well as how product features create customer value.

• Proactive & Collaborative: You thrive working across functions, balancing multiple stakeholders, and driving projects from idea to execution.

• Excellent Communicator: Both written and verbal, with the ability to make complex concepts simple and engaging.

• Experience in SaaS, AdTech, or MarTech industries.

• Familiarity with social media marketing metrics and advertising ROI.

Benefits

• Play a pivotal role in shaping how BrandBastion demonstrates and communicates value.

• Work closely with leadership and across departments, making a direct impact on growth.

• Be part of a fast-growing, global, and innovative team redefining social media management.

• Market rate competitive compensation

• 4-5 weeks paid time off annually

• Fully remote work

Title: Pharmacovigilance Reporting Specialist (Quality Assurance)

**Location:**US

Type: Full-time

Workplace: Fully remote

Job Description:

AssistRx has engineered the perfect blend of technology and talent (you) to provide life sciences companies with an efficient solution to improve patient uptake, visibility and outcomes. Our talented team members provide therapy and healthcare system expertise to help patients achieve better results from care.

A growing organization, AssistRx views our people as our strongest asset. Join us as we continue to make a difference....

Overview:

This role is responsible for leading the daily tasks associated with the company’s copay assistance programs. Within this role, the Quality Assurance Specialist serves customers by identifying, analyzing, and developing improvements in productivity, quality, client relationships, and customer service. The Quality Assurance Specialist regularly provides support to the department manager and occasionally Senior Leadership in order to effectively maintain program operations and goals.

• Monitoring associate calls and providing feedback to program managers on associate strengths/coaching opportunities
• Reviewing associate case records to ensure program metrics are met
• Preparing call center reports and tracking service trends
• Participating in the creation and maintenance of program SOP’s
• Assisting with user acceptance testing of program platform (eCase, iAssist)
• Monitoring program AE’s

Requirements

• +5 years specialty mail order pharmacy experience
• Experience in patient support/pharmacy related setting
• Ability to manage time effectively, and meet deadlines with minimal supervision
• Attention to detail, and working knowledge of internal CRM and workflows
• Effective communication skills: written and interpersonal

Benefits

About AssistRx: Voted Top Work Places in Orlando 3 years in a row, AssistRx understands that the key to success is our fantastic team members. AssistRx has engineered the perfect blend of technology and talent to deliver best in class results. We believe that access to specialty therapies transforms lives and is achieved through the powerful combination of our people and technology. Want to know more? Follow us on  to find out how our team members are #TransformingLives.

Why Choose AssistRx:

• • Work Hard, Play Hard: Preloaded PTO: 100 hours (12.5 days) PTO upon employment, increasing to 140 hours (17.5 days) upon anniversary. Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary.
  • Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications.
  • Flexible Culture: Many associates earn the opportunity to work a hybrid schedule after 120 days after training. Enjoy a flexible and inclusive work culture that values work-life balance and erse perspectives.
  • Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization.
  • Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry.
  • Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible. Tell your friends about us! If hired, receive a $750 referral bonus!

Want to learn more about what employee benefits AssistRx offers? Here are some additional benefits that our employees enjoy!

• • Medical, dental, vision, life, & short-term disability insurance
  • Teledoc services for those enrolled in medical insurance
  • Supportive, progressive, fast-paced environment
  • Competitive pay structure
  • Matching 401(k) with immediate vesting
  • Legal insurance

Wondering how we recognize our employees for delivering best in class results? Here are some of the awards that our employees receive throughout the year!

• • #TransformingLives Honor: This quarterly award program is a peer to peer honor that recognizes and highlights some of the amazing ways that our team members are transforming lives for patients on a daily basis.
  • Values Award: This quarterly award program recognizes iniduals who exhibit one, or many, of our core company values; Excellence, Winning, Respect, Inspiration, and Teamwork.
  • Vision Award: This annual award program recognizes an inidual who has gone above and beyond to support the AssistRx vision to transform lives through access to therapy.

AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.

All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.

AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Title: Healthcare Software Support Representative (Remote - United States)

Location: Remote

Type: Full time

Workplace: remote

Category: Product Support

Job Description:

Why join Nextech?

We are a leader in specialty healthcare technology solutions.

We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits.

If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you.

Job Summary

The Product Support Representative is responsible for the support of Nextech software applications, ensuring timely response to and resolution of customer questions and issues in order to maintain customer satisfaction. This representative will provide frontline support for incoming calls, emails, and error reports. The Product Support Representative resolves software issues and questions with known solutions and escalates advanced issues through appropriate channels.

All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate.

In addition to working in accordance with appropriate conduct and behavioral standards, specific responsibilities of this role include:

Essential Functions

• • Develop proficiency in Nextech software functionality and learn how it is leveraged in an medical office setting
  • Answer incoming calls from the support queue
  • Reply to support emails in a timely fashion
  • Fully document and resolve incomplete incidents in a timely manner following Nextech guidelines
  • Schedule and perform upgrades of the Nextech software
  • Investigate software exceptions and error reports following Nextech support guidelines
  • Provide exceptional customer service
  • Maintain detailed notes and documentation for each support incident in ticketing system

Minimum Requirements

• • 1 year of experience in a software troubleshooting role with customers
  • Excellent technical skills, including basic computer skills
  • Strong interpersonal, written, and verbal communication skills 
  • Demonstrated ability to constructively work within a team environment 
  • Proficient skills in using the Microsoft© Office Suite (Access, Excel, Outlook, PowerPoint, and Word)
  • Excellent customer service skills
  • Ability to type at a rate of 30 WPM, with 90% accuracy

Preferred Qualifications

• • Bachelor's degree
  • Salesforce experience
  • Experience using Zoom Contact Center (or similar) in a call center environment. 
  • Ability to type at a rate of 50 WPM, with 95% accuracy

Working Environment/Physical Demands

• • Working Environment:
  • Long-distance or air travel as needed – not to exceed 10% travel.
  • Physical Demands:
  • Activities require a significant amount of work in front of a computer monitor

Overview of the end-to-end interview process:

• • One-Way Video Interview: When a candidate profile is selected to proceed forward, candidates will receive an invitation with a link to complete a brief one-way video interview. This interview includes 5-6 questions and should take less than 15 minutes to complete. 
  • Assessment: Skill-based assessment through our vendor Criteria. This assessment will take approximately 20 minutes to complete.
  • Hiring Manager Interview: When a candidate is selected to proceed forward after the Video Screen, they will receive an invitation to be scheduled for a 45–60-minute Hiring Manager Interview.  
  • Team Interview: When a candidate is selected to proceed forward, they will receive an invitation to be scheduled for a 60-minute team interview.  
  • Final Selection: When a candidate has completed the Team Interview our team will make our determination on hiring.

Total Rewards

Generous annual bonus opportunity

401(k) with Employer Match

Paid Time Off & Holidays: 40 hours of paid personal time beginning January 1st of each year; 15 days of accrued PTO (increasing with years of service) and 11 paid holidays.

Volunteer Time Off

Insurance: Choice of Medical, Dental, and Vision plans

Health Savings Account with employer match

Flexible Spending Account

100% Company-Paid Parental leave

100% Company-Paid Life Insurance and Short/Long Term Disability Insurance

Nextech Luminary Peer Recognition Program

Wellness Programs

Employee Assistance Program with free counseling sessions available

Corporate Discounts on Retail, Travel, and Entertainment

Title: Clinical Specialist - CAS 

Locations: North Carolina, United States of America

Work Type: Remote, Full Time

Job ID: R52991

Job Description:

A Day in the Life

We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.

Bring your talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career that changes lives. 

CAS seeks collaborative candidates who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients. We look for candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes and systems by being accountable, having a voice, and taking action.  

Primary Responsibilities

• Provide technical, educational, clinical and sales support to assist the Region in meeting Cardiac Ablation Solutions sales and customer service objectives.   

• Represents Medtronic CAS during ablations procedures to provide troubleshooting and other technical assistance

• Receives technical inquiries by customers. Researches solutions to questions or problems (e.g., Catheter, Console, Generator support)

• Educational Support

• Educates and trains physicians, hospital personnel and office staff on technical matters relating to AFS products and related procedures.

• One-on-one training sessions 

• In-service education programs 

• Seminars and/or outside symposiums

• Assists RM and field training department in educating/training new Clinical Specialists and Account Managers

• Provides training and resources for hospital staff to enable them to conduct training for their personnel 

• Sales Support

• Updates sales representatives concerning procedure. Immediately notifies Account Manager regarding issues or problems requiring follow-up

• Serves as effective Medtronic CAS representative to physicians and support staff regarding Medtronic CAS products, service and support

• Promotes the safe and effective use of Medtronic CAS products and related procedures

• Understands national, regional and territory sales objectives. Works in partnership with Account Manager to achieve exceed goals

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

We seek out and hire a erse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader —that’s why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.

Must Have Minimum Requirements

To be considered for this role, please ensure these minimum requirements are evident on your resume.

• High School diploma PLUS a minimum 6 years of work experience in healthcare within an EP, Cath Lab setting or sales in cardiac field​

OR

• Associate degree PLUS a minimum of 4 years of work experience in healthcare within an EP, Cath Lab setting or sales in cardiac field

​​OR

• Bachelor degree PLUS a minimum 2 years work experience in healthcare within an EP, Cath Lab setting or sales in cardiac field

Preferred Qualifications:

• Preference will be given to local qualified candidates and candidates with Medtronic experience

• B.A./B.S. Degree in nursing, cardiovascular, life sciences, or technical discipline with minimum of four years’ work experience in cardiac field, hospital/clinic or sales

• Pacing school/ATI-like training program in addition to BQs

• Proven track record with technical training assignments

• Experience in the cardiac catheter ablation field, EP lab, in a hospital/clinic or EP medical sales providing technical / clinical support

Additional Job Requirements:

• Environmental exposure to infectious disease and radiation

• Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise

• Clinical Specialists will on occasion be required to travel outside of their assigned territory and possibility overnight

• Must have a valid driver’s license

• Ability to freely move throughout the facility, use a phone, keyboard and mouse, visually able to interact with personal computers

• Must be able to stand/sit/walk for 8 hours a day

• Must have a valid driver’s license

• Must be able to drive approximately 75% of the time within assigned territory and may require overnight travel.

Cardiac Ablation Solutions offers cardiac mapping and ablation solutions to treat patients with abnormal heart rhythms. Our vision is to help patients worldwide by advancing innovation for the diagnosis and ablation of cardiac arrhythmias, enabling clinicians to perform procedures with superior outcomes.

#LI-MDT

Physical Job Requirement

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

Salary ranges for U.S (excl. PR) locations (USD):$90,000 - $110,000

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Title: Engineer-Managed Services

Location: Vernon Hills IL US

Job Description:

Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.

Job Summary  

The primary purpose of this position is to manage and maintain IT infrastructure environments for Managed Services customers, which may include, but are not limited to: Enterprise data storage systems, mainframe, midrange, Windows, and/or Unix/Linux systems and associated software; network infrastructure environments; virtualized systems, database systems, and security tools. This position will focus on the operational stability and maintenance of virtualized and physical infrastructure in customer and/or hosted data center environments.

What you will do:  

• Provide detailed and effective communication to internal and external customers.

• Clearly and concisely articulate problems and solutions for issues to clients through various forms of communication

• Member of on-call rotation to provide 24 X 7 support to critical systems and ensure availability objectives are met.  To provide the required coverage, must be willing to work other shifts including weekends, holidays, and overtime

• Participate and lead various client projects intended to continually improve/upgrade technology infrastructures

• Provide technical solutions to complex hardware/software problems

• Identify and communicate potential opportunities for cross-selling to the sales team

• Provide high quality content deliverables using the appropriate document templates

• Ability to follow through with tasks, projects, and troubleshooting

• Complete projects/tasks on a timely basis, according to commitments made to stakeholders and management

• Handles several tasks simultaneously (i.e.: pre-sales, troubleshoots, responds to emergencies)

• Communicates with Engineering Manager on all events that are not anticipated (new product requirements, equipment failure, design changes, schedule changes)

• Responds to all customers professionally and courteously and relays any customer questions or concerns to manager

• Understand SLAs in a production environment and proactively strive to meet the commitments

• Collaborate and support cross-functionally with Customer Success, Project Management, R&D, and Sales.

• Develop, document, maintain and contribute to written proposals, technical documentation, procedures, templates, and training.

• Review assigned service requests daily, follow up and provide status updates to clients; ensure data pertaining to the status of service request is entered into the problem tracking systems accurately and promptly to provide an up-to-date picture of service delivery status and backlog

• Addresses and updates customer incident tickets and change orders, providing internal management and customer account managers with status information

• Works with account management personnel to participate on conference calls and perform tasks in support of the client relationship

• As requested, assists on pre-sales support activity

• Mentor and support peers within your team and cross-functionally within CDW

• Attends training sessions, and obtains industry related certifications as determined by management

• Adheres to time compliance and time entry guidelines

What we expect of you: 

• Bachelor’s degree and 3 years Microsoft support experience, OR

• 7 years total IT engineering experience, including 3 years of Microsoft support experience with products such as M365, Azure, or Exchange.

• Strong knowledge of Microsoft support in Windows server: Active Directory / Domain Controller /DNS.

• Professional experience to include customer service, requirements gathering, task execution, problem solving, sound judgement around crisis escalation.

• Professional experience in IT dealing with one or more infrastructure solutions supported by the Managed Services practice (Networking Infrastructure, Enterprise Storage, Mainframe, Midrange, Windows, and/or Unix/Linux systems, virtualization technologies, monitoring infrastructure, databases, and/or security tools).

• Ability to establish customer trust and confidence in the CDW Managed Services knowledge of and concern for customers’ business needs.

• History of balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the customers while meeting deadlines.

• Strong organizational, analytical, and problem-solving skills.

• Customer Service focused and a high level of professionalism.

• Ability to consistently follow policies and procedures.

• Strong communication and documentation skills.

• Excellent verbal and written communication skills, with the ability to effectively interact with all coworkers and stakeholders.

• Ability to prioritize work and handle multiple tasks simultaneously in a fast paced, erse, and growth-oriented environment.

• Demonstrates ability to work independently and be self-sufficient

• Ability to work as a team and provide guidance, mentorship, and support of peers.

• Must know when to ask for assistance.  Must be approachable, teachable, a team player with a strong desire to continue learning and expanding their experience in a highly evolving technical environment.

• Must have good time management skills and be able to meet rigid and urgent assignment schedules.

• Ability to understand, remember, and apply oral and/or written instructions or other information.  Ability to organize thoughts and ideas into understandable terminology.  Ability to apply common sense in performing job.  Ability to understand and follow basic instructions and guidelines. 

• Ability to travel as needed.

• Demonstrates ability to develop strong customer relationships and trust to secure future business

• Demonstrates ability to achieve high levels of customer satisfaction.

• Demonstrates and actively promotes an understanding and commitment to the mission of CDW through performing behaviors consistent with the CDW Way.

• Microsoft Certifications such in Azure, M365 or Exchange, a plus.

• Managed Services Experience, a plus.