Title: ACH Lead Specialist

Albany, NY

Brooklyn, OH

Job Description:

Location:

555 Patroon Creek Boulevard, Albany New York

Hours: Monday- Friday 2:00pm-10:00pm

Location: This is a hybrid opportunity requiring minimally 2 days in office per week. Office location include: 4910 Tiedeman Road Brooklyn, OH or 555 Patoon Creek Blvd Albany, NY

Job Summary

This position is responsible for the processing windows of ACH files via the KeyBank ACH processing system in order for successful collection and distribution of clients' transactions. Working with a small team, the inidual would ensure all daily tasks and SLA's are met. This position must also ensure the accurate and timely performance of such tasks so as to provide a high standard of service for the customer and to mitigate risk. Answer customer service calls and perform intermediate-level online inquiries. Meet established goals/standards for quality while responding to customer inquiries. Maintain a high level of enthusiasm and professionalism while demonstrating the Key Values. Assist in the development of process improvement ideas that will enhance the client experience and improve operational efficiencies. Demonstrate effective decision making skills and be able to think independently. Ensure compliance with operational, security and audit procedures. Other responsibilities as assigned by manager

Essential Functions

• Come to work each day with the goal to provide first in class service to all internal and external clients. In doing so, ensure that any opportunities to improve process efficiency, quality, or client experience are communicated (with solution) in order to affect real change. Escalate any issues identified to the appropriate management. Partner with management to support departmental cross training activities. Be a positive advocate for change and support those around them through change. Lastly, it's essential to be an active participant in self-development in order to support the common team but also ones future advancement. As such, the chosen candidate can expect to be responsible for numerous tasks simultaneously and a focal point for many levels of staff inquiry. Such tasks will be (but not limited to):

• Under minimal supervision, maintain complete understanding of all functions/processes within the Account Analysis team

• Closely monitor team workflow including task assignment, monitoring for completion within established SLA's with management escalation in advance of possible misses

• Assist management by acting as a point person for day to day processing issues and complex clerical questions, knowing when to escalate to management for ultimate resolution.

• Serve as a functional team member supporting production during times of need

• Provide unsurpassed service to internal and external clients through the KeyValues concepts

• Contributing to the compiling and publishing monthly scorecard, producing/verifying various task items including monthly rotational and production calendars

• Work with other Lines of Business to ensure data integrity is maintained within RPM and other systems/applications

• Contribute continuous improvement ideas

• Meet minimum inidual, departmental goals and service level agreements

• Recommends and implements programs to solve routine issues, contributes to work flow or process change and redesign, and forms a foundational/basic understanding of the specific product or process

• Assist with phone calls

Education

• High School Diploma or GED
• Intermediate to advanced PC and MS Office skills
• Minimum 3 years of banking experience (or equivalent work experience)
• Approachable, easy to talk to, and composed - deals with high stress levels effectively
• Superior problem solving, analytical and communication skills
• Ability to work independently or as part of the larger fast-paced and ever-changing team; all while maintaining a precise attention to detail
• Ability to multi-task and meet deadlines while working under pressure
• Proven ability to comprehend and perform complex activities independently
• Comfortable communicating with team members, internal clients and management while maintaining a professional demeanor
• Demonstrated ability to follow instruction as provided and utilize training to make informed decisions
• Limited travel as needed

Skills

• Working knowledge of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to erse situations.
• Working knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
• Working knowledge of back office operations; ability to implement the practices, processes, technologies, and applications associated with banking transaction processing and records management.
• Working knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in erse situations.
• Working knowledge of the importance of meeting or exceeding established targets; ability to drive critical activities to completion.
• Working knowledge of the necessity and value of accuracy; ability to complete tasks with high levels of precision.
• Working knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to erse situations.
• Working knowledge of the concepts and principles of Gemba Kaizen methodology; ability to identify and eliminate manufacturing waste through iterative improvements to processes.
• Working knowledge of the necessity for continuous personal growth and learning; ability to gauge one's strengths, limitations and interests accurately, and use this knowledge for purposes of performance effectiveness self-development.
• Working knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change.
• Working knowledge of collaborative techniques; ability to work with a variety of iniduals and groups in a constructive and collaborative manner.
• Working knowledge of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Basic understanding of processes, tools and techniques for assessing and controlling an organization's exposure to risks of various kinds; ability to apply knowledge of risk management appropriately to erse situations.

Core Competencies

• All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct.

Physical Demands

• General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.

COMPENSATION AND BENEFITS

This position is eligible to earn a base hourly rate in the range of $18.75 - $24.52 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation subject to inidual and company performance.

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

#LI-Remote

Title: Buyer I

Location: Supply United States

remote type

Hybrid Work

locations

Supply Chain Center

time type

Full time

Job Description:

Job Description:

This position is accountable for purchasing both direct and indirect goods and services, and for ensuring that the company's operational needs are met, while optimizing price and quality. The products, equipment, and services require more functional knowledge of the clinical and/or technical aspects of requested items. The position handles specialized purchasing processes and is a subject matter expert in assigned categories. The incumbent works and communicates directly with all levels of Intermountain Healthcare Caregivers and suppliers.

The shift will 8 am - 4:30 pm Monday - Friday

The position is a flex position - with mostly remote work, but we do have monthly days in office

Essential Functions

• Works directly with assigned service lines, suppliers and product categories to provide world class purchasing service and solve problems related to the procure to pay process. Responsible for procurement of low-to-medium dollar/risk purchases, such as basic commodity products.
• The buyer I serves as a valuable support resource and acts as an expert for assigned categories, contracts, and overall Intermountain purchasing policy.
• Develops close working relationship with aligned category manager(s) to identify and implement cost, quality, and supply continuity improvements.
• Responsible for proactive supply risk management plans for assigned categories and suppliers. This includes the primary point of contact for assigned categories on facilitating the identification and approval of substitutes to resolve potential disruption promptly and to ensure a continuous and secure supply of materials.
• Acquisition of requested items by; verifying submitted requisitions for accuracy, approval, compliance to contract, formulary and policies, then generating and executing Purchase Orders. This may require identification of sources for unique, low value purchasing, and require minimal negotiation of pricing, terms and conditions for non-contracted items. Manages stat/emergency orders, including proactive communication of delivery info to requesting Caregivers.
• Ensures that all applicable reports are reviewed and maintained to minimize supply disruptions, facilitate on-time payments and meet targeted benchmarks for established Key Performance Indicators (KPI's).

Skills

• Effective communication and customer service skills, ability to pay attention to finer details, sound decision making, and sense of urgency / timeliness and negotiation interfacing with clinical and technical experts and external suppliers.
• Excellent skills in Microsoft office, and working with ERP and P2P systems preferred
• Critical thinking, ability to analyze problems, and recommend and implement solutions.
• Business acumen, intellectual curiosity, and creative thinking.

Qualifications

• Maintain professional license where necessary. (For example, the pharmacy buyers are required to maintain a pharmacy tech license.)
• Experience in a role requiring attention to detail, sound decision making, sense of urgency / timeliness and negotiation skills working with Suppliers and Internal Stakeholders.
• Experience in a role requiring work in a fast-paced and changing environment while handling multiple deadlines and priorities

Preferred qualifications

• 1 year demonstrated experience in a role requiring effective communication and customer service skills.

Physical Requirements:

Physical Requirements

• Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with customers that require employee to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.

Location:

Supply Chain Center

Work City:

Midvale

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$22.64 - $34.48

We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

Title: Customer Service Representative

(San Antonio, TX)

Location: San Antonio United States

Job Description:

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where iniduality is noticed and valued every day.

Remote Customer Service Representative (San Antonio,TX)

We are currently NOT hiring in the following geographies, including but not limited to: AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, IA, ID, IL, IN, KS, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, TN, UT, VA, VT, WA, WV, WI, and WY.

Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client's customers. With paid training, competitive pay at $14/hr, and a range of incentives and benefits, you'll be empowered to make a real impact every day.

What We Offer:

• Work From Home

• Full Time Employment (40 hours/week)

• Must have flexibility to work any of our 8-hour shift schedules during our business hours.

• Business Hours: Monday - Sunday, 24/7

• Competitive Pay: $14.00 starting on day one

• Pay is $14/hour which may be below your state's minimum wage. Please take this into consideration when applying.

• Shift differential: $1.50 per hour for hours between 6PM- 6AM

• Weekend Shift Differential: $1.00 per hour (Sat and Sun, 6am-6pm)

• Incentive Plan: Opportunity to earn up to an additional $350 per month after training, by meeting performance metrics (call quality, attendance, and schedule adherence).

• Career Growth: Opportunities to advance your career in a supportive, innovative environment.

• Benefits: Comprehensive benefit options and a great work environment that values your success.

What You'll Do:

• Efficiently manage a high volume of inbound calls in a fast-paced environment.
• Listen actively to understand customer needs and offer clear, accurate information.
• Access cardholder accounts to provide information about payments and benefits deposited by state or federal agencies.
• Assist cardholders with inquiries regarding transactions and account statuses.
• Process transactions efficiently via web-based applications and handle research requests with precision.
• Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations.
• Maintain in-depth knowledge of company and client programs, policies, and technology.
• Support team operations during peak times or absences to help maintain seamless service.

What We're Looking For:

• A dependable team member with a strong work ethic who values punctuality and can commit to a consistent work schedule, including 100% attendance during our three-to-six-week paid training period.
• An effective and confident communicator with strong written and verbal skills, able to clearly explain complex information and connect with customers in a professional manner.
• A calm and composed professional who can navigate challenging conversations with empathy and efficiency.
• A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution.
• A tech-savvy problem solver who's comfortable learning and adapting to new tools and technologies.
• A focused multitasker who thrives in a structured, high-volume call center environment.

Required Qualifications:

• Must live within 120-mile radius from the job site (2822 General Hudnell Drive, San Antonio, TX)
• Must be at least 18 years old and possess a High School Diploma or equivalent.
• Must have 6 months of Customer Service, Call Center or Dispatch experience.
• Complete a background check, credit check, and security fingerprinting.
• Compliance with camera requirements for meetings and training.
• Internet Service: Must have a verified, secure, reliable, and high-speed internet connection to support business needs.
• Work Area: Must have an established, dedicated work area equipped with a desk, chair, electrical outlet, and direct LAN connection.
• Equipment: The company will provide all necessary computer equipment
• Internet Speed Test: Must complete an internet speed test and achieve a minimum of 50 Mbps upload and 50 Mbps download.
• Working knowledge of computers and Windows applications.

Preferred Qualifications:

• 1+ years of previous call center experience

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $14 per hour.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.

Claims Specialist

Location: Chandler United States

Job Description:

Description

The Claims Specialist works within the Energy Claims Team, using the latest technology to manage an assigned caseload of routine to moderately complex claims from the investigation of the claim through resolution. This includes making decisions about liability/compensability, evaluating losses, and negotiating settlements. The role interacts with claimants, policyholders, appraisers, attorneys, and other third parties throughout the claim's management process. The position offers training developed with an emphasis on enhancing skills needed to help provide exceptional service to our customers.

This is a remote position. Candidates residing within 50 miles of the following offices are required to report onsite twice a month: Plano, TX; Boston, MA; Suwanee, GA; Hoffman Estates, IL; Westborough, MA. Please note this is subject to change.

At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects.

Responsibilities:

• Manages an inventory of claims to evaluate compensability/liability.
• Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources.
• Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages.
• Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate.
• Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims.
• Performs other duties as assigned.

Qualifications

• BS/BA degree or equivalent work experience.
• Minimum of 2 years experience in claims adjustment, general insurance or formal claims training.
• Required to obtain and maintain all applicable licenses.
• Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU).
• Knowledge of claims investigation techniques, medical terminology and legal aspects of claims.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in

every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive

benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every inidual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco

Title: Services Engagement Manager

- LIMS

Location: Boston United States

Job Description:

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

The Services Engagement Manager (SEM) is responsible for setting our Quality Cloud customers up for success and representing the entire value proposition and effort behind a Quality Cloud Implementation. We are looking for a team member to own and operate our LIMS product.

This is a critical role in ensuring successful implementation and serves as an integral part of the sales cycle and during project delivery, acting as a solution expert working in close alignment with the Veeva Sales and Services Teams.

With a passion for Software Implementation and expertise in Life Sciences Quality Sales, our ideal candidate will structure the right solution, set the right expectations, and identify the appropriate project charter; including staffing, timeframes, and associated costs. RFx Responses, and delivery of Proposals and Statements of Work (SOW) is a key deliverable from the SEM, along with potential implementation partner recommendations and strategic alignment of the team prior to project start.

This is a remote, full-time permanent role with Veeva. It is customer-facing, and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements.

Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.

What You'll Do

• Utilizing Quality Life Sciences experience and Veeva product knowledge, the SEM will structure the right implementation approach, set the right expectations, and identify the appropriate project charter; including staffing, timeframes, and associated costs
• Develop and deliver Proposals and Statements of Work for Quality implementations and consulting services
• Set Customer and internal stakeholder expectations correctly with a focus on long-term success
• Provide awareness and alignment with the partner ecosystem
• Position Managed Services support, training, and other solutions that may be needed for a successful customer experience
• Travel estimate: Less than 25%

Requirements

• Direct experience in Life Sciences and/or Quality, preferably within Document Management, GxP Training, Quality Event Management, Validation Management, and LIMS space
• Align closely with the Sales, Strategy, and Services teams to design customer-specific Vault Safety implementation strategies, establish long-term success metrics and plans, and establish confidence in our ability to deliver
• Proven track record of contributing to and meeting or exceeding team sales quotas
• Strong written and verbal communication skills, executive-level presence, and experience in facilitation
• Manage negotiations with a wide range of stakeholders including executive-level
• 5+ years of experience delivering consulting services, including involvement in selling services
• Ability to travel up to 25% of the time

Nice to Have

• Experience with Cloud-based solution deployment
• Background includes exposure to compliance and validation standards in the Life Sciences industry
• Proven success selling services

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $85,000 - $170,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each inidual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

#LI-RemoteUS

Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_[email protected].

Work Where It's Best for You

Work Anywhere means you can work in an office or at home on any given day. It's about getting the work done in the way and place that works best for each person. This applies across all locations and departments.

Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We're investing more in offices, culture, and offsite meetings, not less.

Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.

Work at Veeva. Work where it's best for you.

A different kind of company. A Public Benefit Corporation.

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation's conduct-including customers, employees, and the community-in addition to shareholders' interests.

×

What sets us apart

• Public Benefit Corporation
• Work Anywhere
• Veeva Giving
• Corporate Citizenship
• Employees are Shareholders
• Non-Competes

Public Benefit Corporation

In February 2021, Veeva became the first public company to convert to a Public Benefit Corporation (PBC).

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation's conduct-including customers, employees, and the community-in addition to shareholders' interests.

Veeva's public benefit purpose is to help make the industries we serve more productive and create high-quality employment opportunities.

Learn More

Work Anywhere

Work Anywhere means you can work in an office or at home on any given day. It's about getting the work done in the way and place that works best for you.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace.

Product teams are organized in regional product excellence hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

Read More →

Veeva Giving

At Veeva, we believe in giving back. Veeva's support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the inidual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don't dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment.

Corporate Citizenship

Veeva's core values - do the right thing, customer success, employee success, and speed - guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As iniduals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others.

Read More →

Employees are Shareholders

Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company's growth.

Non-Competes

Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee's fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them.

Read More →

News and recognition

Veeva in Top 100 Most Reliable Companies

Fastest-Growing Company for 5 Years, Future 50 for 2 Years

New York's Noncompete Bill Is A 'Big Domino To Fall'-And The Broadest Ban Yet-In A Growing Movement Against Them

Veeva's Peter Gassner Combine's Today's Execution with Tomorrow's Vision

Grow, contribute and be recognized

"Veeva's engineering teams take a pragmatic approach to software development. We offer an ideal environment for engineers who value focus, speed and integrity in their work."

• Jacob Marcus

VP, Engineering

"I appreciate that Veeva values autonomy over alignment. As a result, we get to make decisions as a small team and ship products faster."

• Shilpa Chandermohan

Software Engineer

"As a software engineer at Veeva, I'm proud to be doing meaningful work building clinical trial software that will benefit so many people."

• Durward Denham

Software Engineer

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Title: Customer Support Consultant, E-commerce

(remote)

Location:

São Paulo, State of São Paulo, Brazil

Rabat, Rabat-Salé-Kénitra, Morocco

Bogotá, Bogota, Colombia

Pretoria, Gauteng, South Africa

Johannesburg, Gauteng, South Africa

Cape Town, Western Cape, South Africa

Type: Contract

Workplace: Fully remote

Job Description:

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes 

What you will do:

• Provide exceptional customer support via chats and emails
• Handle all day-to-day customer needs related to Shopping Protection subscriptions
• Respond to subscription-related inquiries (plan questions, changes, cancellations)
• Answer product-related questions and provide order status updates
• Process refunds of our own fees
• Assist with login or account access issues
• Provide clear and accurate information on billing, terms, and subscription conditions

What you need to succeed in this role:

• Excellent English communication skills (at least C1 for both spoken and written)
• Experience in e-commerce customer support is a must
• Customer-oriented and responsible attitude
• Excellent interpersonal skills
• Patience and resilience when handling complex cases or difficult customers
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• Experience working with Shopify and Gorgias is a plus

Benefits and Perks:

• Flexible schedule
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an inidual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice_._

Title: Customer Support Consultant, E-commerce

(remote)

Location:

São Paulo, State of São Paulo, Brazil

Rabat, Rabat-Salé-Kénitra, Morocco

Bogotá, Bogota, Colombia

Pretoria, Gauteng, South Africa

Johannesburg, Gauteng, South Africa

Cape Town, Western Cape, South Africa

Type: Contract

Workplace: Fully remote

Job Description:

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes 

What you will do:

• Provide exceptional customer support via chats and emails
• Handle all day-to-day customer needs related to Shopping Protection subscriptions
• Respond to subscription-related inquiries (plan questions, changes, cancellations)
• Answer product-related questions and provide order status updates
• Process refunds of our own fees
• Assist with login or account access issues
• Provide clear and accurate information on billing, terms, and subscription conditions

What you need to succeed in this role:

• Excellent English communication skills (at least C1 for both spoken and written)
• Experience in e-commerce customer support is a must
• Customer-oriented and responsible attitude
• Excellent interpersonal skills
• Patience and resilience when handling complex cases or difficult customers
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• Experience working with Shopify and Gorgias is a plus

Benefits and Perks:

• Flexible schedule
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an inidual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice_._

Title: Customer Support Consultant 

Location:

Brasília, Federal District, Brazil

Pretoria, Gauteng, South Africa

Johannesburg, Gauteng, South Africa

Sarajevo, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina

Rabat, Rabat-Salé-Kénitra, Morocco

Belgrade, Vojvodina, Serbia

Type: Contract

Workplace: Fully remote

Job Description:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across erse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via chats, emails, and phone calls;
• Build strong and lasting customer relationships;
• Keep up with evolving tools and technology;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet KPI;
• Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

• Excellent English communication skills (C1 for both spoken and written);
• At least 1 year experience in customer support role;
• Strong analytical thinking and research skills;
• Positive, proactive and responsible attitude;
• Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).

Will be a great plus:

• Experience with CRM systems;
• Experience in copywriting, advertising or content marketing.

Benefits:

• Flexible schedule;
• Opportunity to cooperate fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Rewards for referring friends;
• Balance between project workload and personal time, but also – internal health policy;
• Responsive leadership interested in your development and long-lasting cooperation;
• Greenhouse conditions for self-development;
• A culture built on trust, with no time-tracking requirements.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!

Over 1200+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.

Know someone perfect for the role? Refer them and get rewarded!

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice_._

Title: Customer Support Consultant

(remotely)

Location:

Brasília, Federal District, Brazil

Pretoria, Gauteng, South Africa

Johannesburg, Gauteng, South Africa

Sarajevo, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina

Rabat, Rabat-Salé-Kénitra, Morocco

Belgrade, Vojvodina, Serbia

Type: Contract

Workplace: Fully remote

Job Description:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across erse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via chats, emails, and phone calls;
• Build strong and lasting customer relationships;
• Keep up with evolving tools and technology;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet KPI;
• Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

• Excellent English communication skills (C1 for both spoken and written);
• At least 1 year experience in customer support role;
• Strong analytical thinking and research skills;
• Positive, proactive and responsible attitude;
• Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).

Will be a great plus:

• Experience with CRM systems;
• Experience in copywriting, advertising or content marketing.

Benefits:

• Flexible schedule;
• Opportunity to cooperate fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Rewards for referring friends;
• Balance between project workload and personal time, but also – internal health policy;
• Responsive leadership interested in your development and long-lasting cooperation;
• Greenhouse conditions for self-development;
• A culture built on trust, with no time-tracking requirements.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!

Over 1200+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.

Know someone perfect for the role? Refer them and get rewarded!

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice_._

Title: Customer Support Consultant

(remotely)

Location:

Brasília, Federal District, Brazil

Pretoria, Gauteng, South Africa

Johannesburg, Gauteng, South Africa

Sarajevo, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina

Rabat, Rabat-Salé-Kénitra, Morocco

Belgrade, Vojvodina, Serbia

Type: Contract

Workplace: Fully remote

Job Description:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across erse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via chats, emails, and phone calls;
• Build strong and lasting customer relationships;
• Keep up with evolving tools and technology;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet KPI;
• Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

• Excellent English communication skills (C1 for both spoken and written);
• At least 1 year experience in customer support role;
• Strong analytical thinking and research skills;
• Positive, proactive and responsible attitude;
• Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).

Will be a great plus:

• Experience with CRM systems;
• Experience in copywriting, advertising or content marketing.

Benefits:

• Flexible schedule;
• Opportunity to cooperate fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Rewards for referring friends;
• Balance between project workload and personal time, but also – internal health policy;
• Responsive leadership interested in your development and long-lasting cooperation;
• Greenhouse conditions for self-development;
• A culture built on trust, with no time-tracking requirements.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!

Over 1200+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.

Know someone perfect for the role? Refer them and get rewarded!

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice_._

Title: Customer Support Consultant

, E-commerce (remote)

Location:

São Paulo, State of São Paulo, Brazil

Rabat, Rabat-Salé-Kénitra, Morocco

Bogotá, Bogota, Colombia

Pretoria, Gauteng, South Africa

Johannesburg, Gauteng, South Africa

Cape Town, Western Cape, South Africa

Type: Contract

Workplace: Fully remote

Job Description:

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes 

What you will do:

• Provide exceptional customer support via chats and emails
• Handle all day-to-day customer needs related to Shopping Protection subscriptions
• Respond to subscription-related inquiries (plan questions, changes, cancellations)
• Answer product-related questions and provide order status updates
• Process refunds of our own fees
• Assist with login or account access issues
• Provide clear and accurate information on billing, terms, and subscription conditions

What you need to succeed in this role:

• Excellent English communication skills (at least C1 for both spoken and written)
• Experience in e-commerce customer support is a must
• Customer-oriented and responsible attitude
• Excellent interpersonal skills
• Patience and resilience when handling complex cases or difficult customers
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• Experience working with Shopify and Gorgias is a plus

Benefits and Perks:

• Flexible schedule
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an inidual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice_._

Title: Customer Support Consultant

(remotely)

Location:

Brasília, Federal District, Brazil

Pretoria, Gauteng, South Africa

Johannesburg, Gauteng, South Africa

Sarajevo, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina

Rabat, Rabat-Salé-Kénitra, Morocco

Belgrade, Vojvodina, Serbia

Type: Contract

Workplace: Fully remote

Job Description:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across erse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via chats, emails, and phone calls;
• Build strong and lasting customer relationships;
• Keep up with evolving tools and technology;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet KPI;
• Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

• Excellent English communication skills (C1 for both spoken and written);
• At least 1 year experience in customer support role;
• Strong analytical thinking and research skills;
• Positive, proactive and responsible attitude;
• Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).

Will be a great plus:

• Experience with CRM systems;
• Experience in copywriting, advertising or content marketing.

Benefits:

• Flexible schedule;
• Opportunity to cooperate fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Rewards for referring friends;
• Balance between project workload and personal time, but also – internal health policy;
• Responsive leadership interested in your development and long-lasting cooperation;
• Greenhouse conditions for self-development;
• A culture built on trust, with no time-tracking requirements.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!

Over 1200+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.

Know someone perfect for the role? Refer them and get rewarded!

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice_._

Title: Customer Support Consultant,

E-commerce (remote)

Location:

São Paulo, State of São Paulo, Brazil

Rabat, Rabat-Salé-Kénitra, Morocco

Bogotá, Bogota, Colombia

Pretoria, Gauteng, South Africa

Johannesburg, Gauteng, South Africa

Cape Town, Western Cape, South Africa

Type: Contract

Workplace: Fully remote

Job Description:

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes 

What you will do:

• Provide exceptional customer support via chats and emails
• Handle all day-to-day customer needs related to Shopping Protection subscriptions
• Respond to subscription-related inquiries (plan questions, changes, cancellations)
• Answer product-related questions and provide order status updates
• Process refunds of our own fees
• Assist with login or account access issues
• Provide clear and accurate information on billing, terms, and subscription conditions

What you need to succeed in this role:

• Excellent English communication skills (at least C1 for both spoken and written)
• Experience in e-commerce customer support is a must
• Customer-oriented and responsible attitude
• Excellent interpersonal skills
• Patience and resilience when handling complex cases or difficult customers
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• Experience working with Shopify and Gorgias is a plus

Benefits and Perks:

• Flexible schedule
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an inidual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice_._

Title: Customer Support Consultant

E-commerce (remote)

Location:

São Paulo, State of São Paulo, Brazil

Rabat, Rabat-Salé-Kénitra, Morocco

Bogotá, Bogota, Colombia

Pretoria, Gauteng, South Africa

Johannesburg, Gauteng, South Africa

Cape Town, Western Cape, South Africa

Type: Contract

Workplace: Fully remote

Job Description:

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes 

What you will do:

• Provide exceptional customer support via chats and emails

• Handle all day-to-day customer needs related to Shopping Protection subscriptions

• Respond to subscription-related inquiries (plan questions, changes, cancellations)

• Answer product-related questions and provide order status updates

• Process refunds of our own fees

• Assist with login or account access issues

• Provide clear and accurate information on billing, terms, and subscription conditions

• What you need to succeed in this role:

• Excellent English communication skills (at least C1 for both spoken and written)

• Experience in e-commerce customer support is a must

• Customer-oriented and responsible attitude

• Excellent interpersonal skills

• Patience and resilience when handling complex cases or difficult customers

• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• Experience working with Shopify and Gorgias is a plus

Benefits and Perks:

• Flexible schedule

• Opportunity to work fully remotely

• Inclusive international environment

• Compensation in USD

• Good bonuses for referring friends

• Paid intensive training and probation

• Work-life balance

• Responsive management interested in your growth and long-lasting cooperation

• Greenhouse conditions for self-development

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an inidual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice_._

Title: Customer Support Consultant

, E-commerce (remote)

Location:

São Paulo, State of São Paulo, Brazil

Rabat, Rabat-Salé-Kénitra, Morocco

Bogotá, Bogota, Colombia

Pretoria, Gauteng, South Africa

Johannesburg, Gauteng, South Africa

Cape Town, Western Cape, South Africa

Type: Contract

Workplace: Fully remote

Job Description:

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes 

What you will do:

• Provide exceptional customer support via chats and emails
• Handle all day-to-day customer needs related to Shopping Protection subscriptions
• Respond to subscription-related inquiries (plan questions, changes, cancellations)
• Answer product-related questions and provide order status updates
• Process refunds of our own fees
• Assist with login or account access issues
• Provide clear and accurate information on billing, terms, and subscription conditions

What you need to succeed in this role:

• Excellent English communication skills (at least C1 for both spoken and written)
• Experience in e-commerce customer support is a must
• Customer-oriented and responsible attitude
• Excellent interpersonal skills
• Patience and resilience when handling complex cases or difficult customers
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• Experience working with Shopify and Gorgias is a plus

Benefits and Perks:

• Flexible schedule
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an inidual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice_._

Title: Senior Professional Services Technical Architect

, META

Location: Remote, United Arab Emirates

Job Description:

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. 

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

An overview of this role

As a Technical Architect at GitLab, you will act as a customer-facing technical expert within our Professional Services and broader Customer Success teams. You will work closely with Professional Services Engineers, Project Managers, and Solution Architects to design, build, and support GitLab-based solutions that help customers achieve their business and DevSecOps goals.

Your work will directly impact how customers architect, operate, and optimize their GitLab environments, helping them modernize their software delivery practices and adopt DevSecOps at scale. This role offers the opportunity to combine hands-on engineering with advisory work, all within GitLab's all-remote, asynchronous, and values-driven environment, while collaborating with global teams and customers.

What you'll do

• Lead the design, development, and support of GitLab-related Professional Services projects, ensuring high-quality technical delivery for customers.
• Own the full software development lifecycle for consulting engagements, from technical discovery and solution design through implementation and production support.
• Translate customer business goals and technical requirements into detailed GitLab solution designs, architecture, and implementation plans.
• Work closely with customer project teams, including Project Managers and technical points of contact, to define, prioritize, and deliver work at the task level.
• Deliver consulting services in areas such as source code management migration, cloud architecture, GitLab development practices, and CI/CD consulting.
• Mentor Professional Services and partner consultants by sharing best practices, implementation strategies, and effective communication approaches.
• Create and maintain documentation, delivery kits, training materials, case studies, and internal best-practice methodologies to support repeatable, scalable delivery.
• Stay current with new GitLab features, fixes, and releases, and share relevant updates with the Professional Services Engineering team to enhance customer outcomes.

What you'll bring

• Demonstrated progressive enterprise-level software development experience, ideally across multiple languages or environments.
• Strong expertise in Git and source control systems, with a solid understanding of branching strategies, code review, and release workflows.
• Experience delivering consulting services in at least two of the following areas: source code management (SCM) migration, cloud architecture, software development, or continuous integration/continuous delivery (CI/CD).
• Proven experience working with DevOps platforms, with the ability to design, implement, and support GitLab-related solutions for customers.
• Ability to lead technical discovery and design sessions, translate customer goals and constraints into solution designs, and clearly document and communicate recommendations.
• Effective communication and presentation skills, with experience influencing and collaborating with internal team members, customers, and partners.
• Self-motivated and organized, able to manage multiple projects, priorities, and stakeholders in a fast-paced environment with minimal supervision.
• Fluent in Arabic and English

About the team

The Professional Services Engineer is part of our Professional Services team at GitLab, where we focus on delivering high-impact consulting engagements that help our customers get the most value from GitLab. We own key initiatives that support customers in designing, implementing, and optimizing GitLab solutions, including application development, migrations, and DevSecOps best practices. We operate fully remotely and collaborate asynchronously across multiple regions, leveraging our values of transparency and open communication. We face the challenge of guiding erse, global customers through complex technical transformations while continuously improving delivery quality, scalability, and customer satisfaction.

How GitLab will support you

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off 
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave 
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.  

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Title: Call Center Representative - Fraud

remote type Fully Remote

locations Georgia, Remote

time type Full time

Job Description:

Pay rate: $12.25/hr

Who we are:

At InteLogix, we are passionate about empowering iniduals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to providing innovative solutions and exceptional services that make a positive impact. We believe in the power of teamwork, integrity, and the commitment to excellence. Join us at InteLogix and be part of a dynamic organization that strives to create a brighter future, one where our collective efforts shape and empower the world around us. Together, we can make a difference.

What’s the Role About?

If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you!

In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions.

• Are you energetic, enthusiastic with an engaging personality?

• Are you driven to deliver effective results while providing excellent customer service?

• Do you have extraordinary communication skills?

What’s in it for YOU?

• Paid Training

• Medical, Dental, and Vision Insurance

• Paid Time Off

• Employee Discounts

• Full-time, non-seasonal

• Career Advancement

Responsibilities:

• Handle inbound calls regarding suspected fraud traffic, identify theft and credits

• Create cases for customers and update order information related to fraud

• Work on alarming cases from various fraud queues

• Make outgoing calls to follow-up on fraud orders and secure equipment

• Review traffic patterns and orders for fraudulent activity

• Analyze network traffic and orders to assess risk and mitigate fraud

• Operate in a fast-paced environment requiring timely data analysis and decision making

• Utilize system tools to close cases and prevent fraud loss

• Manage multiple systems and fraud queues simultaneously

• Manage high-volume workload to effectively mitigate fraud

What We Look for in a Candidate:

• Must provide your own computer monitor, remaining equipment will be provided

• Must be 18 years of age or older

• High School Diploma or equivalent

• Must have dedicated workspace free of distraction

• Excellent communication skills

• Must have high-speed internet and ability to direct plug into ethernet portal

• Ability to remain engaged on the phone throughout the entirety of your shift with minimal to no distractions

• Possess computer/technology savvy with the ability to smoothly operate multiple windows and tabs, while simultaneously providing Best-In-Class Customer Experience speaking to customers over the phone

• Superb attendance, so you can be there when our customers need us

• Schedule flexibility and ability to work within hours of operation, 7 days a week between 8 a.m. and 12:30 a.m.

All job offers are contingent upon completion of a background check.

Title: Business Development Representative

Location: Remote, US

Job Description:

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. 

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

An overview of this role

This position is 100% remote and will be based in the United States.

GitLab is looking for an enthusiastic and strategic Business Development Representative (BDR) to join our growing Sales team. This position is 100% remote and focuses on a Northeast US territory. As a BDR at GitLab, you get the opportunity to lead the initial outreach to targeted Enterprise accounts working in conjunction with the Field and Digital Marketing teams as well as the Sales and Customer Success teams. In this role you'll leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab's AI-powered DevSecOps platform. You'll be responsible for generating qualified meetings and pipeline for GitLab's Sales organization.

Our BDRs come from a erse background. Many have worked in closing roles previously or managed teams.

We have an extensive onboarding and training program at GitLab and you'll be provided with necessary DevOps and GitLab knowledge to fulfill your role.

What you’ll do

• Execute outbound prospecting initiatives to generate qualified meetings and pipeline in your assigned Northeast US territory.
• Generate New Logo opportunities and Growth opportunities on existing customer accounts.
• Conduct high-level discovery conversations with target accounts to understand business needs, qualify opportunities, and create Sales Accepted Opportunities (SAOs).
• Meet or exceed monthly and quarterly BDR-sourced Sales Accepted Opportunity (SAO) targets (e.g., Stage 1 and Stage 3 opportunities) by consistently converting qualified prospects into opportunities.
• Research and prioritize target accounts using business and industry knowledge to identify key players, uncover compelling events, and develop tailored outreach strategies.
• Execute a multi-touch outreach cadence (call, email, social, etc.) to all prospects in your assigned territory using Outreach to maximize engagement and conversion rates.
• Manage, track, and accurately report all prospecting activities and pipeline in Salesforce to provide clear visibility into performance and forecast.
• Collaborate with Field, Corporate, and Digital Marketing, Sales, and Customer Success teams to build targeted account lists, campaigns, and call strategies. Attend regional marketing events to engage participants, generate leads, and drive qualified Sales Accepted Opportunities (SAOs).
• Document and continuously improve Business Development Representative processes in the GitLab handbook in partnership with your Business Development Manager. Mentor new BDR hires to help them ramp quickly and navigate key accounts.

What you’ll bring

• Positive and energetic phone skills, excellent listening skills, strong writing skills.
• Ability to prioritize tasks, manage a high volume of outreach, and consistently follow through on prospecting activities.
• Proven experience taking initiative, persisting through setbacks, and independently driving projects or activities through to successful outcomes.
• Alignment with our values and working in accordance with those values.
• Knowledge of business process, roles, and organizational structure.
• Proficiency in using Salesforce, Sales Navigator, and Outreach or similar prospecting and sequencing tools.
• Proficiency in English, our company language, is required for effective communication.
• Previous tech industry experience or experience in sales development, marketing, or sales is a plus.

About the team

As part of GitLab's growing Sales team, you will work closely with the Field and Digital Marketing teams, as well as the Sales and Customer Success teams. Our BDRs come from erse backgrounds, and we provide extensive onboarding and training so you have the DevOps and GitLab knowledge you need to succeed. You'll partner with Account Executives across a Northeast-focused territory, working fully remote and distributed across multiple U.S. time zones, collaborating asynchronously through GitLab, video calls, and shared playbooks. This role provides a clear path for advancing to an Account Executive position within GitLab.

Remote-Global

The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

United States Salary Range

$71,400 - $105,000 USD

How GitLab will support you

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off 
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave 
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.  

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Title: Client Service Excellence Representative

Location:

• Malvern, PA
• USA - Virtual – Nationwide

time type Full time

Job Description:

Are you ready to help us redefine what exceptional client service looks like? Join our team of “crew” as a Client Service Excellence Center associate!

About this Job:

At Vanguard, we have a client-first mentality that we live and breathe every day through our mission, “to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.” Our Client Service Excellence Center associates fulfill our mission by helping our clients through life's biggest moments – from buying their first home to preparing for retirement. In this role, you will connect with clients via inbound phone calls to assist with their account-related needs.

If you have a passion for helping others, building your client services skillset, and giving every investor the best chance for investment success, join our team of “crew” as a Client Service Excellence Center associate!

At Vanguard, we believe in supporting our “crew” personally through all life stages. Our benefits package was designed with you in mind, including benefits centered around financial and career stability, longevity, and balance. Total potential compensation range for your first full year in this role is $60,500 - 67,500 ($52,000 -$58,000 base salary determined by skills and experience, plus quarterly performance-based bonuses, merit increases, and company bonuses) plus up to a $15,000 bonus upon obtaining the required licensing. We also believe in recognizing your commitment to excellence. To celebrate your dedication, we offer milestone rewards in this role:

• $10,000 at your 3-year anniversary

• $20,000 at your 5-year anniversary

• $20,000 every 5 years thereafter

Work Model: This role will be remote once you complete our required hybrid licensing and training program. This role is only open to iniduals living within a 50-mile radius of our Malvern, PA (19355) location.

Licensing Requirement: The SIE is a mandatory requirement of the job and must be obtained no later than 14 calendar days before identified start date. Vanguard will provide training resources and a voucher to cover the exam cost.

Responsibilities:

We are here to simplify the world of investing, meet our clients where they are, and ensure they feel fully supported when they call into Vanguard. As a Client Service Excellence Center associate, you will:

• Partner with our clients via inbound phone calls to assist them with a wide range of financial inquiries, from account maintenance to identifying and resolving issues.

• Lead with empathy and an owner’s mindset to solve problems, help uncover client needs, and provide timely and accurate solutions to clients.

• Collaborate with internal departments through various strategic initiatives to continuously improve the client and “crew” experience.

What it takes:

You don't have to be a financial expert to be an advocate for our clients! This role at its core has one main goal: to create and maintain exceptional client experiences. We welcome, and encourage, iniduals from all backgrounds — the most important things you need are a passion for helping others, strong client service experience, and a desire to continuously grow your expertise. We have seen most success from iniduals with:

• 3+ years of customer-facing and/or in-bound phone experience, demonstrated by strong interpersonal and client relationship management (CRM) skills.

• A strong sense of ownership for client outcomes—taking initiative and accountability, anticipating needs, and ensuring every interaction instills trust.

• A learner's attitude and an appetite to continuously build your knowledge.

• High school, associate degree, or bachelor's degree.

• This job requires a Series 7 and 63 regulatory license and/or registration (e.g. FINRA, state, SFC). These will be determined by Compliance based on role-specific duties.

• A desire for stability and takes pride in building a long-term career in client service.

Special Factors:

Please note new hires may need to be full jurisdiction registered in all US states and territories.

Vanguard is not offering visa sponsorship for this position.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as iniduals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Title: Scheduling Coordinator

Location: REMOTE IN PENNSYLVANIA

Full-time

Job Description:

Imagine a career at one of the nation's most advanced health networks.

Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Summary

Coordinates all patient scheduling activities including appointments, procedures, and exams for multiple hospital, physician practice, outpatient departments, modalities, and facilities. Facilitates communication between staff, referral sources and physician offices regarding concerns/issues related to scheduling.

Job Duties

• Collects clinical information, obtains insurance, and verifies patient demographics to ensure appropriate scheduling of screening and diagnostic tests.

• Schedules patients for physician appointments and diagnostic test procedures.

• Educates patients, families and physician offices regarding department protocols, procedures, insurance, referrals and testing criteria.

• Monitors practice protocols and department procedures and makes recommendations for improvement.

• Utilizes scheduling software and other patient-specific software applications to facilitate patient access into the network.

• Serves as a resource for staff, physicians, and referring offices.

• Strives to reduce errors, minimize rework and defects through conscientious defects and attention to detail.

Minimum Qualifications

• High School Diploma/GED

• 6 months medical office, call center or customer service oriented work experience or

• in lieu of work experience, the completion of an Associate's Degree program or higher will be accepted.

• Ability to maintain strict level of confidentiality.

• Ability to work in a fast paced environment while handling multiple responsibilities.

• Detail-oriented with the ability to enter information accurately into electronic systems.

• Demonstrates ability to handle stressful situations.

• Proficient in Microsoft Office applications.

Preferred Qualifications

• Familiarization with EMR and scheduling systems such as EPIC, PHS etc.

• Bi-lingual English/Spanish.

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

https://youtu.be/GD67a9hIXUY

Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.

Work Shift:

Day Shift

Address:

1200 S Cedar Crest Blvd

Primary Location:

REMOTE IN PENNSYLVANIA

Position Type:

Remote

Union:

Not Applicable

Work Schedule:

M-F 11:30-8

Department:

1012-95153 LVPG-L COH - Patient Access Center

Title: Strategic Customer Success Manager - French Fluency

Location: Remote - France

Job Description:

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

Our Enterprise Customer Success Managers pick up where our Implementation team leaves off, working closely with our top customers to understand their fleet and unique challenges, advising on how to customize Samsara for their needs, and becoming their long-term partner. Your role will be cross-functional in nature, working alongside and connecting Sales, Support, Sales Engineering, and Product, enabling you to experience multiple aspects of a hyper-growth company from within. 

This role is a position open to candidates residing in or near Paris or London. Relocation assistance will not be provided for this role. Will require travel to customer sites in France and the United Kingdom, for up to 20% of the time, which may include overnight stays.

You should apply if:

• You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether a customer achieves their sustainability goals, or whether power gets restored quickly after an incident
• You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable.
• You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there.

In this role, you will: 

• Be on the front lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform 
• Compose joint success plans with customers, outlining their objectives, metrics, and timelines, and effectively removing any barriers to achieving business value 
• Orchestrate executive business reviews with our customers’ decision-makers and our executive leadership where we look back at past successes and align on upcoming goals 
• Conduct workshops with customers to understand their current operations and recommend workflow changes to get the most out of their Samsara products
• Deeply understand the Samsara platform’s capabilities and explain them to businesses of all types - field services, utilities, long-haul transportation, school buses, and many more
• Serve as a mentor to the wider Customer Success and Support teams
• Champion, role model, and embed Samsara’s cultural principles; Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team as we scale globally and across new offices

Minimum requirements for the role:

• Fluency in French required
• 6+ years of experience in a senior Customer Success, account management, or strategic consulting role. Enterprise SaaS experience preferred
• This is a demanding position with high internal visibility, that requires strong priority management and high emotional intelligence 
• Experience supporting or working with technical products
• Solutions-oriented with strong problem-solving skills
• Proven track record of building trust and communicating effectively with a wide variety of stakeholders: executives, Product and Engineering leadership, day-to-day users of our software
• Passion for going above and beyond the call of duty, taking initiative, and thriving in a fast-paced, change-heavy environment 
• Diplomacy, tact, and poise under pressure when working through customer issues
• Bachelor’s degree from a 4-year institution

An ideal candidate also has:

• Strong bias for action, the ability to think big, with insistence on high standards
• Experience serving and supporting large-scale business solutions at Fortune 500 companies
• Thrives in an unstructured, fast-paced, and change-heavy environment

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more.

Accommodations 

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email or click here if you require any reasonable accommodations throughout the recruiting process.

Flexible Working 

At Samsara, we embrace a flexible working model that caters to the erse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an inidual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here.

Title: Life Insurance New Business Service Representative 93079

Requisition ID 93079

Department Service Experience Value Stream

Job Function Service Experience Value Stream

Location Phoenix,Arizona,United States

Role Location Designation Hybrid - 4 days per week

Job Description:

Business Unit Overview

Join our Field Service Team, the driving force behind the delivery of exceptional experiences for New York Life’s agents and clients. As part of our erse team, you will have the opportunity to shape seamless customer experiences. Whether you’re helping an agent meet their clients’ life insurance needs, supporting strategic initiatives designed to enhance our operating environment, or educating our agents on innovative digital solutions, your work will have a direct and powerful impact on our success in fostering customer trust and loyalty.

Role Overview:

Our local General Office is excited to find service professionals who support our insurance agents, clients, and management team. As a Service Representative, you will support the agents practice by managing insurance policy applications as they move through the new business process. Representatives use their solid knowledge of our systems and processes to assist agents with their questions and process service requests with ease. Whether our agents are looking to expedite applications, make a change to an insurance policy, or help their client with a service request, you will be equipped to help them do so.

What You’ll Do:

• Provide excellent day-to-day customer service to agents, clients, and Field Management, either in person, over the phone, or through electronic communication
• Coordinate underwriting requirements by interacting with agents, clients, outside medical vendors, and underwriters
• Assist with workflow of applications for life products, annuities, contract changes, policy billing and initial and downstream accounting entries related to the new business process
• Assist with in-person responsibilities to provide the support required of the Agents and Agency Managers within the General Office
• Answer incoming calls, greeting customers and potential agent candidates may be required

What You’ll Bring:

Required Skills

1. The ideal candidate should have 2 or more  years of customer service and administrative experience
2. Strong computer skills with proficiency in the Microsoft Office Suite
3. Demonstrated ability to multitask effectively
4. Strong written and verbal communication skills required

Preferred Skills

• Associates, or Bachelor’s degree preferred, or equivalent years of related experience

Training & Development

Customer Service Representatives receive on-the-job training to learn about the insurance industry, product and policy provisions and transaction processing. Coaching and feedback is provided to help you gain the necessary skills to be successful.

Shift Information

This is a full-time position Monday through Friday. Candidates should be flexible to work any 7.5-hour shift between 8:00 AM – 5:00 PM during the work week.

Salary

Competitive full-time base salary, overtime eligibility plus target bonus

Benefits

Paid Vacation, Health Care, 401K match, Pension Plan, Tuition Assistance, Flexible Spending Accounts, Student Loan Repayment Program

Career Opportunities

New York Life offers a variety of corporate opportunities within the Service Organization, including management, quality control, training, underwriting and claims.

Pay Transparency

Salary Range: $43,000-$47,500

Overtime eligible: Nonexempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Actual base salary will be determined based on several factors but not limited to inidual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.

Company Overview

At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.

Our erse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.

As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it.

Our Benefits

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Commitment to Inclusion

At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where iniduals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.​

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

​Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 93079

Title: Life Insurance New Business Service Representative 93083

Requisition ID 93083

Department Service Experience Value Stream

Job Function Service Experience Value Stream

Location Charlotte,North Carolina,United States

Role Location Designation Hybrid - 4 days per week

Job Description:

Business Unit Overview

Join our Field Service Team, the driving force behind the delivery of exceptional experiences for New York Life’s agents and clients. As part of our erse team, you will have the opportunity to shape seamless customer experiences. Whether you’re helping an agent meet their clients’ life insurance needs, supporting strategic initiatives designed to enhance our operating environment, or educating our agents on innovative digital solutions, your work will have a direct and powerful impact on our success in fostering customer trust and loyalty.

Role Overview:

Our local General Office is excited to find service professionals who support our insurance agents, clients, and management team. As a Service Representative, you will support the agents practice by managing insurance policy applications as they move through the new business process. Representatives use their solid knowledge of our systems and processes to assist agents with their questions and process service requests with ease. Whether our agents are looking to expedite applications, make a change to an insurance policy, or help their client with a service request, you will be equipped to help them do so.

What You’ll Do:

• Provide excellent day-to-day customer service to agents, clients, and Field Management, either in person, over the phone, or through electronic communication
• Coordinate underwriting requirements by interacting with agents, clients, outside medical vendors, and underwriters
• Assist with workflow of applications for life products, annuities, contract changes, policy billing and initial and downstream accounting entries related to the new business process
• Assist with in-person responsibilities to provide the support required of the Agents and Agency Managers within the General Office
• Answer incoming calls, greeting customers and potential agent candidates may be required

What You’ll Bring:

Required Skills

• The ideal candidate should have 2 or more years of customer service and administrative experience
• Strong computer skills with proficiency in the Microsoft Office Suite
• Demonstrated ability to multitask effectively
• Strong written and verbal communication skills required

Preferred Skills

• Associates, or Bachelor’s degree preferred, or equivalent years of related experience

Training & Development

Customer Service Representatives receive on-the-job training to learn about the insurance industry, product and policy provisions and transaction processing. Coaching and feedback is provided to help you gain the necessary skills to be successful.

Shift Information

This is a full-time position Monday through Friday. Candidates should be flexible to work any 7.5-hour shift between 8:00 AM – 5:00 PM during the work week.

Salary

Competitive full-time base salary, overtime eligibility plus target bonus

Benefits

Paid Vacation, Health Care, 401K match, Pension Plan, Tuition Assistance, Flexible Spending Accounts, Student Loan Repayment Program

Career Opportunities

New York Life offers a variety of corporate opportunities within the Service Organization, including management, quality control, training, underwriting and claims.

Pay Transparency

Salary Range: $43,000-$47,500

Overtime eligible: Nonexempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Actual base salary will be determined based on several factors but not limited to inidual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.

Company Overview

At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.

Our erse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.

As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it.

Our Benefits

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Commitment to Inclusion

At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where iniduals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.​

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

Title: Property Manager (Part-Time)

Location: Madison United States

Job Description:

Job Type

Part-time

Description

Since 1984, Horizon has built its reputation on a foundation of honesty, integrity, respect, and compassion. These core values have been the cornerstone of our success for over four decades. We take pride in delivering comprehensive solutions, exceptional construction services, and unparalleled property management. Our vision is rooted in these values, shaping not only what we do-but how we do it.

Why Work With Us?

• Legacy of Excellence: For nearly 40 years, we've set the standard for quality and innovation in every aspect of our business.
• Client-Centric Approach: We're committed to delivering solutions that exceed expectations, fostering long-term relationships built on trust.
• Values-Driven Culture: Our workplace thrives on a culture where performance and purpose go hand in hand.

About the Role:

Our Property Managers play a vital role in ensuring smooth operations and exceptional experiences for our residents. We are currently seeking a Part-Time Property Manager to support Eagle Harbor Apartments (36 units) in Madison, WI.

Position Details:

• Location: Madison, WI
• Property: Eagle Harbor Apartments (36 units)
• Schedule: Part-time, approximately 16 hours per week

Job Functions:

Leasing and Marketing:

• Utilize selection and retention strategies to maintain 100% occupancy level
• Maintains knowledge and awareness of property competition and other conditions affecting leasing and operations
• Completes all apartment tours, open houses, orientations and marketing events.
• Conduct showings for interested prospects. Track weekly leasing and conduct all follow up with potential residents including phone calls, emails, and written correspondences

Management

• Monitor income and operating expenses to meet budgetary goals and increase net operating income. Prepare annual operating budgets.
• Recruit, hire, evaluate and appropriately discipline all direct reports. Maintain personnel records, conduct timely reviews and ensure adequate/appropriate staffing.
• Train site staff

Maintenance: Oversee Maintenance for property

• Oversee on-site maintenance staff; delegate work orders and assist in prioritizing schedule. Supervises prompt scheduling of maintenance work. Makes regular follow-up inspections on maintenance work performed.

Makes recommendations for physical repairs, replacements and/or improvements

Resident Issues and Customer Service:

• Oversee the general harmony and community atmosphere among residents. Handle all resident issues and complaints in a courteous and professional manner.
• Issue 5 day/14 day notices
• Resident delinquencies and monitor accounts

Requirements

Education: Minimum high school diploma or equivalent. Bachelor's Degree, preferred.

Experience: Prior property management experience required, preferable in a leadership role.

• Customer service experience is essential.
• Must have leasing experience. Fair Housing training.
• Ability to work with the public and senior citizens.
• Ability to plan and conduct recreational activities.
• Ability to be sensitive to the needs of others.

Title: Property Adjuster

Location: TAMPA  Florida United States

Type: Full-Time

Job Description:

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate.

This hybrid role requires an inidual to be in the office 3 days per week, available to work standard business hours Monday-Friday with availability for occasional evenings and weekends as business need dictates. This position can be based in the Tampa Commerce Campus (17200 Commerce Park Blvd, Tampa, FL 33647) or the New Tampa Campus (9527 Delaney Creek Blvd, Tampa, FL 33619). Relocation assistance is not available for this position.

What you'll do:

• Proactively manages assigned claims caseload comprised of claims with low to moderate complexity damages that require commensurate knowledge and understanding of claims coverage.

• Partners with vendors and internal business partners to facilitate low to moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving low to moderate complexity policy terms and contingencies.

• Determines and negotiates low to moderate complexity claims settlement. Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes.

• Maintains accurate, thorough, and current claim file documentation throughout the claims process.

• Applies knowledge of estimating technology platforms and virtual inspection tools to prepare and manage low to moderate complexity property insurance claims estimates

• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or General Equivalency Diploma.

• 1 year of customer service, military leadership, construction related industry/insurance experience and/or experience handling low complexity property claims

• Knowledge of estimating losses using Xactimate or similar tools and platforms.

• Demonstrated negotiation, investigation, communication, and conflict resolution skills.

• Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations.

• Ability to prioritize and multi-task, including navigating through multiple business applications.

• May need to travel up to 25% of the year (local & non-local) and/or work catastrophe duty when needed.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

What sets you apart:

• 2+ years relevant property claims adjusting

• Desk adjusting residential property claims to include water, roof, and personal property

• Handling claims from start (FNOL, reviewing policy, making coverage decisions) to finish including settlement

• Proficient with virtual tools (such as Claim X, Hover, and Hosta)

• Call center experience

• Xactimate proficiency

• Bachelor's Degree

• US military experience through military service or a military spouse/domestic partner

The salary range for this position is: $57,970 - $97,820.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and inidual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Title: Claims Litigation Manager- Auto

Location: Tampa, FL, Chesapeake, VA, or San Antonio, TX

Type: Full-Time

Job Description:

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Claims Litigation Manager- Auto, you will be responsible for managing moderately complex litigation arising out of the auto contract in compliance with state laws and regulations, to include creating strategy for defense or settlement, evaluating, negotiating, and collaborating with defense counsel to secure appropriate resolution. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice and empathy.

This hybrid role requires an inidual to be in the office 3 days per week. This position can be based in one of the following locations: Tampa, FL, Chesapeake, VA, or San Antonio, TX. Relocation assistance is not available for this position.

What you'll do:

• Manages moderately complex litigation to include serious injury or property damage, questionable damages, questionable liability and questionable coverage issues.

• Applies intermediate knowledge of claims litigation processes.

• Proactively manages litigation and acts as liaison with members, internal and external counsel.

• Clearly documents litigation strategy, litigation budget, investigation, evaluation, negotiation, settlement, and trial decisions.

• Represents USAA at mediations, case conferences, and/or trials.

• Reviews, audits, and approves legal fees and expenses.

• Partners and/or directs law firm vendors to facilitate timely lawsuit resolution.

• Holds law firm vendors accountable for following Defense Counsel Litigation Handling Requirements.

• Recognizes and solves routine and intermediate issues arising out of legal case management.

• Follows practices and processes to achieve results to positively impact the quality, timeliness and effectiveness of the team; proactively identifies opportunities to improve processes.

• Interacts with membership, attorneys and management to advise on moderately complex litigation.

• Ensures members receive high levels of service from themselves and law firm vendors.

• May act as an informal resource for team members.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 4 years work experience handling liability and first party claims or progressive experience in litigation.

• 2 years customer contact experience.

• Claims adjusters license in assigned state or ability to obtain license within 3 months.

• Demonstrated negotiation and customer service skills.

• Excellent communication skills with experience as an effective liaison between partners, members, outside counsel and management.

• Knowledge of P&C policies state laws.

• Knowledge of regulatory compliance related to claims and claims litigation.

• Experience handling large losses auto, property or commercial.

• Knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint.

What sets you apart:

• 5+ years' experience handling casualty liability claims to include bodily injury and uninsured/underinsured motorist bodily injury claims.

• 2+ years' direct handling of Auto Bodily Injury and Uninsured/Underinsured Motorist Litigation to resolution.

• Familiarity with injury claims litigation processes

• Experience working injury claims in Missouri, New York, New Jersey, Pennsylvania, Michigan and/or Connecticut

• Continuing Education to include any relevant insurance designations (SCLA, CPCU, AIC, etc.)

Compensation range: The salary range for this position is: $85,040 - $162,550**.**

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and inidual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Title: Senior Solution Engineer - Department of Homeland Security (DHS)

Location:

Remote - Washington, DC

Remote - Maryland

Remote - Virginia

Job Description:

We are Omnissa!

Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-from anywhere experiences. We integrate industry-leading solutions—including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance—into a seamless, autonomous workspace that adapts to how people work. Our platform boosts employee engagement while optimizing IT operations, security, and cost.

Guided by our Core Values—Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value—we’re growing rapidly and committed to delivering meaningful impact. If you're passionate about shaping the future of work, we’d love to hear from you.

What is the opportunity:

What You’ll Do

• Build strong relationships with Department of Homeland Security (DHS) (CIOs, CTOs, Architects) and guide them through their digital transformation journey

• Lead technical pre-sales efforts including presentations, demos, workshops, and RFP responses

• Collaborate cross-functionally with Customer Success, Professional Services, and Support to drive customer outcomes

• Present our Digital Workspace technical & business value proposition at industry events

• Identify new business opportunities and support the sales team in expanding account value

• Influence product direction by sharing insights on Federal compliance (e.g., FedRAMP, NIST, DISA STIGs) and operational requirements

What You’ll Bring

• 5-7 years in a pre-sales solution engineering role or a related customer-facing role; big plus for experience with End User Computing.
• Clearance: Ability to obtain a Public Trust clearance
• Strong understanding of enterprise architecture and Windows desktop/application management and endpoint security.
• Familiarity with Federal compliance frameworks such as FedRAMP, FISMA, NIST 800-53, and NIAP
• Proven ability to deliver compelling demos and presentations to technical and executive audiences
• Experience with subscription-based go-to-market models and customer adoption strategies
• Excellent communication, problem-solving, and stakeholder management skills

Location: Remote – U.S. (Washington DC Metro Area) 

Education: Bachelor’s degree preferred, or equivalent combination of education and relevant professional experience.     

Title: Senior Solution Engineer - Intelligence Community

Location: Remote - Washington, DC

Job Description:

We are Omnissa!

Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-from anywhere experiences. We integrate industry-leading solutions—including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance—into a seamless, autonomous workspace that adapts to how people work.

Our platform boosts employee engagement while optimizing IT operations, security, and cost.Guided by our Core Values—Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value—we’re growing rapidly and committed to delivering meaningful impact. If you're passionate about shaping the future of work, we’d love to hear from you.

What is the opportunity:

The Omnissa Solution Engineer is a high impact, visible, and inspirational role in driving the adoption of Digital Workspace products and solutions in large scale enterprise accounts. Understanding and consulting with customers on their digital workspace needs, the solution engineer can influence product improvements and the new products/solutions that Omnissa brings to market

What You’ll Do

• Build strong relationships with U.S. Intelligence Community (CIOs, CTOs, Architects) and guide them through their digital transformation journey
• Lead technical pre-sales efforts including presentations, demos, workshops, and RFP responses
• Collaborate cross-functionally with Customer Success, Professional Services, and Support to drive customer outcomes
• Present our Digital Workspace technical & business value proposition at industry events
• Identify new business opportunities and support the sales team in expanding account value
• Influence product direction by sharing insights on Federal compliance (e.g., FedRAMP, NIST, DISA STIGs) and operational requirements

What You’ll Bring

• 5-7 years in a pre-sales solution engineering role or a related customer-facing role; big plus for experience with End User Computing
• Clearance: Active TS/ SCI Full Scope Polygraph clearance is required
• Strong understanding of enterprise architecture and Windows desktop/application management and endpoint security.
• Familiarity with Federal compliance frameworks such as FedRAMP, FISMA, NIST 800-53, and NIAP.
• Proven ability to deliver compelling demos and presentations to technical and executive audiences
• Experience with subscription-based go-to-market models and customer adoption strategies

Excellent communication, problem-solving, and stakeholder management skills

Location: Remote – U.S. (Washington DC Metro Area)

This role is eligible for commission and the typical On-Target Earnings (OTE) range is USD$225,000 - $350,000 per year. Actual compensation offer may vary from posted hiring range based upon geographic location, work experience, education, skill level, or other relevant factors. In addition to competitive compensation, Omnissa offers a variety of benefits such as employee ownership, health insurance, 401k with matching contributions, disability insurance, paid-time off, growth opportunities, and more

Omnissa is an Equal Employment Opportunity company and Prohibits Discrimination and Harassment of Any Kind:

Omnissa is committed to the principle of equal employment opportunity and to providing a work environment free of discrimination and harassment. All employment decisions at Omnissa are based on business needs, job requirements and inidual qualifications, without regard to race, color, religion, ancestry, ethnicity, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past, present, or prospective service in the uniformed services, family medical history or genetic information, family or parental status, veteran status, or any other status protected by applicable laws or regulations in the locations where we operate. Omnissa will not tolerate discrimination or harassment based on any of these characteristics. Omnissa welcomes applicants of all ages. Omnissa will provide reasonable accommodations to applicants and employees who have protected disabilities consistent with applicable federal, state and local law.

This job requisition is not eligible for employment-based immigration sponsorship by Omnissa

Title: Customer Service Transitions Professional

Location: Remote Nationwide

Job Description:

Become a part of our caring community and help us put health first

This team would support mass moves, provider departures, center consolidations / relocations, mergers and acquisitions and health plan terminations.

Their goal would be to reduce membership loss / enable us to retain the highest amount of membership across these experiences.

We envision this role would not involve any sales, would be the most entry level role in my org and would help to potentially develop a career path into our other existing roles.

Work schedule: M-F, 8:30am-5:00pm EST

Role Responsibilities:

• Conduct outbound and answer inbound calls related to any attrition mitigation marketing communications

• PCP Terminations – Help ensure engaged members get their questions answered, understand the situation they are in and get assistance with any clinical connections or assurances during this transitional period

• Mass Moves – Follow up with patients that we previously acquired to help them get their 2nd appointment scheduled

• Center Consolidation / Relocation – Assist with directions, rescheduling appointments and any clinical connections or assurances needed during this transitional period

• Plan Changes – Reach out to newly acquired patients that are on a plan that we don’t accept to connect them with a broker

• Organic patient orientation – Onboard and orient new, engaged patients acquired through traditional sales channels

Required Qualifications

• 3 years of technical experience

• Strong critical thinking and problem-solving skills

• Proficiency in all Microsoft Office Programs including Word, PowerPoint, Excel, Access, etc.

• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

• Previous work from home experience

• Previous call center or patient outreach experience

• Bilingual English/Spanish

Additional Information

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

Use your skills to make an impact

Alert

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [email protected] with instructions on how to add the information into your official application on Humana’s secure website.

Interview Format – HireVue

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Benefits

Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:

Health benefits effective day 1

#LI-MM1

#LI-Onsite

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and inidual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$43,000 - $56,200 per year

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being.

About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

​

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment iniduals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Title: Senior Technology Consultant

Location: TX-Headquarters-HDQ

Job Description:

Department:

Customer Experience & Analytics

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

We’re searching for a Sr Digital Technology Consultant who will be at the Heart of Southwest Airlines’ digital transformation. This role isn’t just about solving data problems, it’s about unlocking opportunities that shape how millions of Customers experience our brand. You’ll guide Leadership toward smarter decisions that fuel growth in Customer Experience, Marketing, and Travel Products. You’ll act as a trusted advisor, turning complex data into clear insights that drive strategy and innovation. Partnering with business Teams, vendors, and Technology experts, you’ll ensure our customer data warehouse is consistent, reliable, and ready to power the future. From managing Data Engineering projects to resolving enterprise challenges, your work will directly strengthen Southwest’s ability to deliver personalized, seamless experiences. As part of the Analytical Center of Excellence, you’ll leverage tools like AWS Redshift, AWS Data Lake, and Adobe Campaign to elevate our digital capabilities—helping Southwest stay ahead, delight Customers, and grow loyalty in a competitive marketplace.

Additional details

• This Dallas-based role is offered as a remote workplace position, which may require onsite presence / travel for trainings, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in an approved remote location within the Dallas - Fort Worth area.

• U.S. citizenship or current authorization to work in the U.S.and no current or future work authorization sponsorship available.

We’recommitted to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Responsibilities

• Identify new ways to create value through business process improvements and technology enhancements proactively
• Translate Customer needs through deep understanding of Customer priorities, value drivers, and challenges
• Be a subject matter expert that drives solutions
• Complete assigned and project tasks with minimal direction
• Partner with Senior Leadership across the company to lead various activities required in the ongoing development and delivery of strategic initiatives
• Analyze impact of problems, facilitate resolutions, and escalate to Leadership as needed
• Anticipate large-scale, complex challenges within domain, including risk, dependencies, timelines, scope, etc.
• Identify complex problems and reviewing related information to develop and evaluate options and implement solutions
• May perform other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities

• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
• Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Skilled at active listening with the ability to listen and process to customer needs
• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Ability to understand the implications of new information for both current and future problem-solving and decision-making
• Ability to communicate in a flexible and effective manner
• Ability to analyze and foresee potential issues
• Skilled in Confluence, Oracle Primavera Enterprise Project Portfolio Management, Atlassian JIRA
• Skilled in IBM Cognos Impromptu, Microsoft SQL Server Analysis Services SSAS, Oracle Business Intelligence Enterprise Edition, Tableau

Education

• Required: High School Diploma or GED
• Required: Bachelor's Degree or equivalent work experience in Business, Technology, Finance, or related field

Experience

• Required: Expert-level experience, expansive and far-reaching knowledge in:

  • Solving complex technology problems and driving multiple stakeholders toward implementable solutions
  • Leading programs that can span multiple work groups and/or departments

• Preferred experience in working environments with the following Technology tools/platforms:

• Databases: Redshift, Teradata, Data Lake, Oracle, Snowflake, SQL Server, MS Access, MySQL, DB2,

• Languages:  SQL, Python, Shell Scripting, HTML, SAS

• Methodologies: Waterfall, Agile, SDLC

• User Story/Defect Tracking: JIRA, ServiceNow

• Other Software: MS Project, Confluence, Alteryx, Tivoli, MS Office Suite, MS Visio

• Cloud: AWS, Azure

• AI**:** Azure OpenAI, Prompt Engineering

Licensing/Certification

• N/A

Physical Abilities

• Ability to perform work duties from [limited space workstation/desk/office area] for extended periods of time
• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to comply with Company attendance standards as described in established guidelines

Pay & Benefits:

Competitive market salary from $138,800 per year to 154,200* depending on qualifications and experience. For eligible Leadership and inidual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you’ll love:

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings**
• Potential for annual Profit Sharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
• Competitive health insurance for you and your eligible dependents (including pets)
• Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
• Explore more Benefits you’ll love:  https://careers.southwestair.com/benefits

*Pay amount does not guarantee employment for any particular period of time.

**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits

***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.

Southwest Airlines is an Equal Opportunity Employer.

Title: Senior Customer Intelligence Manager

Location: Remote-USA

Job Description:

About the team

Zillow’s Frontline Product Engagement (FPE) team connects customer experience to business impact. Sitting at the intersection of operations, product, and data, the team helps leaders understand what’s working, what’s broken, and what matters most to customers and agents. Their mission is to reduce avoidable contacts, improve experience quality, and influence product decisions that deliver measurable value for both customers and the business. The FPE team bridges Customer Experience Operations and Product, ensuring that customer feedback and support signals directly inform how Zillow builds and scales customer experiences.

About the role

As the Senior Customer Intelligence Manager for Frontline Product Engagement, you will define and measure the impact of customer-facing product and experience improvements. You will shape foundational frameworks and data capabilities that support customer intelligence across Zillow, translating frontline signals and contact center insights into quantified opportunities and clear business outcomes. This is a high-visibility, hands-on role where your insights will help leaders confidently prioritize investments that improve customer experience and lower cost-to-serve.

You Will Get To

• Champion the voice of the customer by translating contact center and feedback signals into actionable insights that inform product roadmaps and customer experience priorities.

• Build and scale customer intelligence foundations in partnership with Data Engineering and Data Product teams, developing a unified data layer across systems such as Salesforce, Genesys, Gong, and surveys.

• Connect customer insights with operational and business context to help teams evaluate tradeoffs and focus on the highest-impact opportunities.

• Develop models and dashboards that quantify customer and business impact, including contact deflection, cost-to-serve reduction, and experience improvement.

• Validate data sources, metrics, and analytics to ensure accuracy, consistency, and confidence in customer intelligence reporting.

• Analyze the impact of shipped product and experience improvements, identifying shifts in support demand, satisfaction, and residual opportunity.

• Synthesize findings into clear, executive-ready narratives and recommendations that support confident decision-making.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $118,600.00 - $189,400.00 annually. This base pay range is specific to these locations and may not be applicable to other locations. In Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont the standard base pay range for this role is $112,700.00 - $179,900.00 annually. The base pay range is specific to these locations and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.

Who you are

• 7+ years of experience in customer intelligence, business analytics, product insights, or strategy/operations, with a strong track record of translating customer signals into measurable business impact.

• Advanced SQL skills and fluency with modern data platforms (Databricks, Snowflake, or similar), with experience working across complex, multi-source datasets.

• Strong data strategy and technical acumen, able to partner closely with Data Engineering and Data Product teams on data models and analytics-ready pipelines.

• Proven ability to integrate customer and operational data (CRM, telephony, surveys, knowledge base, product usage) to generate actionable insights and quantify outcomes such as contact deflection, cost-to-serve reduction, and customer experience improvement.

• Expertise in measurement and impact analysis, including defining ROI and success frameworks and evaluating post-launch results of customer-facing product and CX initiatives.

• Strong focus on data quality and trust, ensuring accuracy, consistency, and confidence in metrics used for executive decision-making.

• Exceptional communication and storytelling skills, with the ability to translate complex analysis into clear, executive-ready insights.

• AI-forward mindset, using modern AI tools and techniques to accelerate analysis, synthesize unstructured data, and support scalable customer intelligence systems.

Transferable Skills

Here at Zillow, we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences.

Get to know us

At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality.

Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.

No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Title: Executive Assistant and Office Manager

Location: New York Metropolitan Area (Jersey City)

Department: Operations

Job Description:

We’re looking for a motivated and proactive inidual to join our Operations team and assist with the smooth daily running of our office and fast growth of our team. This role is ideal for someone who enjoys supporting teams, creating a positive work environment, and taking part in a wide variety of operational and administrative tasks. The role is available ASAP.

What you will do:

Office Operations:

• Ensure the office remains organized, well-stocked, and always welcoming for current and new employees.

• Coordinate with Operations team in Switzerland to support hiring, legal and administrative processes.

• Coordinate with vendors and service providers for supplies, deliveries, and small maintenance needs, and help implement initiatives that improve the workplace experience

Team & Employee Support:

• Assist with onboarding process by preparing welcome kits and helping new hires settle in. Provide friendly, day-to-day support to employees and address admin and office-related requests

Events coordination & Leadership assistance:

• Support the smooth execution of internal meetings, team events and external, customer & partners events (logistics, setup, catering, materials).

• Coordinate online and onsite meetings with US leadership, by managing calendars. Support in meetings and preparation when required.

What you bring:

• Some initial experience in administration, hospitality, or office operations is a plus but not necessary.

• Strong organizational skills, attention to detail, and the ability to multitask effectively

• At ease with meetings- IT set-up

• Flexible, adaptable, and proactive with a hands-on attitude

• Reliable, service-oriented, and a true team player

• Comfortable in a dynamic and fast-paced environment

• Proficient in common office tools (e.g., MS Office Suite, Slack)

• Fluent in English.

What you get:

• Develop professionally alongside talented colleagues who share knowledge freely and support one another.

• Thrive in a collaborative, multicultural environment where your work is visible and recognized.

• Balance life and work with a hybrid model and flexible hours—we care about results, not rigid schedules.

• Enjoy 25 days of paid vacations per year, healthcare 100% offered by the company (medical/vision/dental), 401K matching

Please note that this is a full time position based in Jersey City, NJ. Only candidates who hold a valid working visa in the US or US citizens will be considered . We do not offer sponsorship. Candidates must be able to be physically present in the office (Jersey City, NJ) at least three days per week.

We're proud to be an equal opportunity employer, and we're committed to building a erse and inclusive environment where you can thrive.

Title: Behavioral Health Care Coordinator

Location: Remote-OR

Job Description:

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a ersified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT.

Oregon residents are preferred, with a strong preference for candidates residing in Lane County, Oregon. Behavioral Health experience is strongly preferred.

Position Purpose: Works with senior care management team to support care management activities and the teams assigned to members to ensure services are delivered by the healthcare providers and partners and continuity of care/member satisfaction is achieved. Serves as a liaison alongside care managers and providers to ensure proper coordination of care for members and interacts with members by performing member outreach telephonically or through home-visits.

• Provides outreach to members via phone or home visits to engage members and discuss care plan/service plan including next steps, resources, questions or concerns related to recommended care, and ongoing education for the member throughout care/service, as appropriate
• Coordinates care activities based on the care plan/service plan and works with healthcare and community providers and partners, and members/caregivers to accommodate changes or progress, as needed
• Serves as support on various member and/or provider inquiries, requests, or concerns related to care plan/service plans
• Develops in-depth knowledge of care management services including responding to some complex or escalated issues
• Communicates with care managers, practitioners, and others as needed to facilitate member services and to ensure continuity of care
• Performs service assessments/screening for members with some complex needs and documents the member’s care needs.
• Documents and maintains member records in accordance with state and regulatory requirements and distribution to providers as needed
• Works with care management team with triaging, adjusting, and escalating complex requests to management
• Follows standards of practice and policies compliant with contractual requirements and regulatory guidelines and standards
• Ability to identify needs and make referrals to Care Manager, community cased organizations, and Disease Manager
• Provide education on benefits and resources available
• May assist with training and development needs
• Performs other duties as assigned.
• Complies with all policies and standards.

Education/Experience:

• ​Requires a High School diploma or GED.
• Requires 2 - 4 years of related experience

Pay Range: $20.00 - $34.03 per hour

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an inidual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to ersity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Title: Senior Solution Engineer - Federal System Integrators (FSI's)

Location:

Remote - Washington, DC

Remote - Maryland

Remote - Virginia

Job Description:

We are Omnissa!

Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-from anywhere experiences. We integrate industry-leading solutions—including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance—into a seamless, autonomous workspace that adapts to how people work. Our platform boosts employee engagement while optimizing IT operations, security, and cost.

Guided by our Core Values—Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value—we’re growing rapidly and committed to delivering meaningful impact. If you're passionate about shaping the future of work, we’d love to hear from you.

What is the opportunity:

The Omnissa Solution Engineer is a high impact, visible, and inspirational role in driving the adoption of Digital Workspace products and solutions in large scale enterprise accounts. Understanding and consulting with customers on their digital workspace needs, the solution engineer can influence product improvements and the new products/solutions that Omnissa brings to market. 

What You’ll Do

• Build strong relationships with Federal System Integrators (FSI's) (CIOs, CTOs, Architects) and guide them through their digital transformation journey
• Lead technical pre-sales efforts including presentations, demos, workshops, and RFP responses
• Collaborate cross-functionally with Customer Success, Professional Services, and Support to drive customer outcomes
• Present our Digital Workspace technical & business value proposition at industry events
• Identify new business opportunities and support the sales team in expanding account value
• Influence product direction by sharing customer insights and industry trends

What You’ll Bring

• 5-7 years in a pre-sales solution engineering role or a related customer-facing role; big plus for experience with End User Computing.
• Clearance: Top Secret clearance is required
• Strong understanding of enterprise architecture and Windows desktop/application management
• Proven ability to deliver compelling demos and presentations to technical and executive audiences
• Experience with subscription-based go-to-market models and customer adoption strategies
• Excellent communication, problem-solving, and stakeholder management skills

Location: Remote – U.S. (Washington DC Metro Area) 

Education: Bachelor’s degree preferred, or equivalent combination of education and relevant professional experience.     

This role is eligible for commission and the typical On-Target Earnings (OTE) range is USD $190,000– $ 300,000 per year. Actual compensation offer may vary from posted hiring range based upon geographic location, work experience, education, skill level, or other relevant factors. In addition to competitive compensation, Omnissa offers a variety of benefits such as employee ownership, health insurance, 401k with matching contributions, disability insurance, paid-time off, growth opportunities, and more 

Omnissa is an Equal Employment Opportunity company and Prohibits Discrimination and Harassment of Any Kind: 

Crypto.com is looking to hire a Client Services Analyst to join their team. This is a full-time position that can be done remotely anywhere in India or on-site in Bangalore.

Title: Claims Associate l Worker's Compensation l Sea Tac, WA l Hybrid

Location: Seatac United States

Full time

Job Description:

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Claims Associate l Worker's Compensation l Sea Tac, WA l Hybrid

Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world's best brands?

• Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.
• Leverage Sedgwick's broad, global network of experts to both learn from and to share your insights.
• Take advantage of a variety of professional development opportunities that help you perform your best work and grow your career.
• Enjoy flexibility and autonomy in your daily work, your location, and your career path.
• Access erse and comprehensive benefits to take care of your mental, physical, financial and professional needs.

ARE YOU AN IDEAL CANDIDATE? We are looking for driven iniduals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion.

PRIMARY PURPOSE OF THE ROLE: To analyze reported lower-level workers compensation claims to determine benefits due; and to ensure ongoing adjudication of claims within company standards and industry best practices.

ESSENTIAL RESPONSIBILITIES MAY INCLUDE:

• Adjusts medical-only claims and minor lost-time workers compensation claims under close supervision.
• Supports other claims representatives, examiners and leads with larger or more complex claims as necessary.
• Processes workers compensation claims determining compensability and benefits due; monitors reserve accuracy, and files necessary documentation with state agency.
• Communicates claim action/processing with claimant, client and appropriate medical contact.
• Ensures claim files are properly documented and claims coding is correct.
• May process routine payments and prescriptions and status reports for lifetime medical claims and/or defined period medical claims.
• Maintains professional client relationships.
• Performs other duties as assigned.
• Supports the organization's quality program(s).

QUALIFICATIONS & LICENSING

Education & Experience

High school diploma or GED required. Licenses as required.

Experience

One (1) year of general office experience or equivalent combination of education and experience required. Claims industry experience preferred.

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is ($20.00 - $26.00 per hour). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a erse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Title: Shared People Services Specialist

Location: United States

Job Description:

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.

Shared People Services Specialist (Remote)

At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there's no place like home, and that's why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as Shared People Services Specialist. Being a part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers.

To continue to be an industry pioneer delivering unparalleled care, we need a Shared Services Specialist with commitment and compassion. Are you one of them? If so, apply today!

Why Join the Elara Caring mission?

• Work in a collaborative environment.
• Be rewarded with a unique opportunity to make a difference
• Competitive compensation package
• Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost
• Opportunities for advancement
• Comprehensive insurance plans for medical, dental, and vision benefits
• 401(K) with employer match
• Paid time off, paid holidays, family, and pet bereavement
• Pet insurance

As Shared People Services Specialist you'll contribute to our success in the following ways:

• Responds to employment verifications.
• Creates/maintains employee files ensuring compliance with State/Federal regulations and Elara's document retention guidelines.
• Ensures all onboarding forms are completed, timely and filed within the Employee files.
• Manages I9 end to end process (hires and re-verification), ensuring compliance.
• Manages renewable process for licenses, motor vehicles, etc. ensuring renewals are complete prior to expiration.
• Responds to Tier 1 inquiries, providing excellent customer service to Elara's team members.
• Conducts testing of process and technology based on defined scripts.
• Performs routine audits, data collection and updates.
• Builds/maintains Service Now Knowledge base articles/Live Agent and Chat scripts. Continually solicits feedback from the HR community and users to refine as needed.
• Provides support to Shared Services Projects, maintaining project artifacts.
• Performs other duties/projects as assigned.

What is Required?

• High School Diploma/GED is required.
• Associate's Degree is preferred.
• 1+ year experience in Human Resources.
• Bilingual English/Spanish highly preferred
• Proficiency in Microsoft Office Suite
• Experience with Workday and Service Now is preferred.
• Prior experience within home health, hospice or behavioral health environment is preferred.

You will report to Shared People Services Team Lead.

This is not a comprehensive list of all job responsibilities; a full job description will be provided.

Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law.

Title: Claims Associate II - Auto

Location:  Addison, Schaumburg US

129752

Job Description:

Zurich is currently hiring a Claims AssociateII to join their Auto Claims Team. This is a great opportunity to start a career in claims by learning how to interpret, investigate and evaluate policies and coverage issues, as well as claims handling and best practices. At this level, you will manage liability and property damage claims caseload that consists of low to moderate exposure. You will own your assigned claims from end to end, resolving claims according to best practices. As part of Zurich North America's commitment to service excellence, you will build partnerships with customers and brokers, and may be aligned to specific accounts.

At Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct inidual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected. The candidate selected for this opportunity should be able to report into [one of] the following North American Claims office[s]:

• Addison, TX

• Schaumburg, IL

Basic Qualifications:

• Bachelor's Degree and no prior experience required in the Claims area

OR

• High School Diploma or Equivalent and 2 or more years of experience in the Customer Service area

OR

• Zurich Certified Insurance Apprentice including an Associate Degree and no prior experience required in the Claims area

AND

• Must obtain and maintain required adjuster license(s)

• Experience with Microsoft Office

Preferred Qualifications:

• Insurance industry, medical terminology, or medical billing knowledge

• Analytical and organizational skills

• Ability to multi-task

• Strong communication skills

• Adapt to a changing environment

• Bodily Injury experience

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply-your unique background matters to us.

The pay range shown is a national average and may vary by location. The proposed hourly rate for this position is $22.02 - $30.24, with short-term incentive bonus eligibility set at 5%.

We offer competitive pay and comprehensive benefits for employees and their families.

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment-so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500.

Join us for a brighter future-for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code § 1033.

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - Addison, AM - Schaumburg

Remote Working: Hybrid

Schedule: Full Time

Employment Sponsorship Offered: No

Linkedin Recruiter Tag: #LI-MM1

Title: Outside Property Claim Representative

Location: West Bridgewater United States

Job Description:

Full time

job requisition id

R-48340

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Claim

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$52,600.00 - $86,800.00

Target Openings

1

What Is the Opportunity?

This is an entry level position that requires satisfactory completion of required training to advance to Claim Professional, Outside Property. This position is intended to develop skills for investigating, evaluating, negotiating and resolving claims on losses of lesser value and complexity. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations. As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration. This position is based 100% remotely and may include a combination of mobile work and/or work from your primary residence.

What Will You Do?

• Completes required training which includes the overall instruction, exposure, and preparation for employees to progress to the next level position. It is a mix of online, virtual, classroom, and on-the-job training. The training may require travel.
• The on the job training includes practice and execution of the following core assignments:
• Handles 1st party property claims of moderate severity and complexity as assigned.
• Establishes accurate scope of damages for building and contents losses and utilizes as a basis for written estimates and/or computer assisted estimates.
• Broad scale use of innovative technologies.
• Investigates and evaluates all relevant facts to determine coverage (including but not limited to analyzing leases, contracts, by-laws and other relevant documents which may have an impact), damages, business interruption calculations and liability of first party property claims under a variety of policies. Secures recorded or written statements as appropriate.
• Establishes timely and accurate claim and expense reserves.
• Determines appropriate settlement amount based on independent judgment, computer assisted building and/or contents estimate, estimation of actual cash value and replacement value, contractor estimate validation, appraisals, application of applicable limits and deductibles and work product of Independent Adjusters.
• Negotiates and conveys claim settlements within authority limits.
• Writes denial letters, Reservation of Rights and other complex correspondence.
• Properly assesses extent of damages and manages damages through proper usage of cost evaluation tools.
• Meets all quality standards and expectations in accordance with the Knowledge Guides.
• Maintains diary system, capturing all required data and documents claim file activities in accordance with established procedures.
• Manages file inventory to ensure timely resolution of cases.
• Handles files in compliance with state regulations, where applicable.
• Provides excellent customer service to meet the needs of the insured, agent and all other internal and external customers/business partners.
• Recognizes when to refer claims to Travelers Special Investigations Unit and/or Subrogation Unit.
• Identifies and refers claims with Major Case Unit exposure to the manager.
• Performs administrative functions such as expense accounts, time off reporting, etc. as required.
• Provides multi-line assistance in response to workforce management needs; including but not limited to claim handling for Auto, Workers Compensation, General Liability and other areas of the business as needed.
• May attend depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed.
• Must secure and maintain company credit card required.
• In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated.
• In order to progress to Claim Representative, a Trainee must demonstrate proficiency in the skills outlined above. Proficiency will be verified by appropriate management, according to established standards.
• This position requires the inidual to access and inspect all areas of a dwelling or structure which is physically demanding including walk on roofs, and enter tight spaces (such as attic staircases, entries, crawl spaces, etc.) The inidual must be able to carry, set up and safely climb a ladder with a Type IA rating Extra Heavy Capacity with a working load of 300 LB/136KG, weighing approximately 38 to 49 pounds. While specific territory or day-to-day responsibilities may not require an inidual to climb a ladder, the incumbent must be capable of safely climbing a ladder when deploying to a catastrophe which is a requirement of the position
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Bachelor’s Degree preferred or a minimum of two years of work OR customer service related experience.
• Demonstrated ownership attitude and customer centric response to all assigned tasks - Basic.
• Verbal and written communication skills –Intermediate.
• Attention to detail ensuring accuracy - Basic.
• Ability to work in a high volume, fast paced environment managing multiple priorities - Basic.
• Analytical Thinking – Basic.
• Judgment/ Decision Making – Basic.
• Valid passport.

What is a Must Have?

• High School Diploma or GED and one year of customer service experience OR Bachelor’s Degree.
• Valid driver's license.

What Is in It for You?

• Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each inidual brings to our organization and recognize that we benefit in numerous ways from our differences. 

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting

Title: Client Experience Coordinator

Location: Indianapolis United States

time type: Full time

job requisition id: R13021

Job Description:

If you are wondering what makes TRIMEDX different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance.

• Everyone is focused on serving the customer and we do that by collaborating and supporting each other
• Associates look forward to coming to work each day
• Every associate matters and makes a difference

It is truly a culture like no other - We hope you will join our team! Find out more about our company and culture here.

Interested in working in the healthcare industry? Would you like to make a difference in the lives of patients and their families? Do you enjoy a new challenge every day? Connect with us today!

Our team of Client Experience Coordinators (CEC) make a positive impact every day by:

• Handling incoming phone calls for the servicing of complex medical equipment and life-saving Imaging medical devices

• Partnering with clinical professionals on the telephone to input data for the servicing of medical equipment

• Securing critical information through thoughtful and positive interactions

The Client Experience Coordinator delivers exceptional service by coordinating repairs between healthcare professionals and TRIMEDX technicians. They are responsible for documenting equipment issues, determining severity and then dispatching the service request to the responsible technician. Coordinators are often the first point of contact in the organization's service model and their work directly impact the client's ability to deliver quality patient care. As such, they must professionally represent TRIMEDX in all interactions by demonstrating a commitment to the TRIMEDX vision, mission, and core values.

Location: Indianapolis, IN preferred: candidates must currently reside in the Eastern or Central Time zones and able to work the hours listed below in EST. Position is Hybrid: primarily work from home (remote) with occasional in-office.

Pay: $17.50 per hour (plus shift differential for some evening & Sat/Sun hours)

Comprehensive Benefits Package: including medical, dental, vision, 401K, Paid Time Off (PTO) & 9 paid holidays

Required Hours: M,T,W, F 10 am - 6:30 pm EST & Saturday 12:30 pm-9 pm EST; Thursday & Sunday off (Full-time 40 hrs a week)

The Client Experience Coordinator delivers exceptional service by coordinating repairs between healthcare professionals and TRIMEDX technicians. They are responsible for documenting equipment issues, determining severity and then dispatching the service request to the responsible technician. Coordinators are often the first point of contact in the organization's service model and their work directly impact the client's ability to deliver quality patient care. As such, they must professionally represent TRIMEDX in all interactions by demonstrating a commitment to the TRIMEDX vision, mission, and core values.

Responsibilities

• Manage incoming interactions from healthcare professionals in a timely and courteous manner.

• Demonstrate active listening skills and ask probing questions, as necessary, to relay the best possible information to the repair technician.

• Document accurate information in work order systems.

• Notify the appropriate field technician and escalate emergency situations utilizing call flow processes.

• Demonstrate understanding of the healthcare environment, including medical equipment terminology.

• Effectively use resources to solve customer issues or direct them to the appropriate source.

• Adapt to process changes by staying current with new customer needs and CEC training materials.

• Document and escalate safety incidents to the appropriate management and regulatory departments.

• Demonstrate ownership and initiative by performing all necessary follow-up activities.

• Document and escalate issues that may impact the CEC's ability to deliver upon the service model.

• Assist with visitor side by sides.

• Assist with peer coaching.

• Data entry and analysis.

• All other duties as assigned.

Skills and Experience

• Must be able to type 45 wpm

• Must have experience with Microsoft Outlook, or similar email solutions

• Customer service experience preferred

Education and Qualifications

• High School or equivalent degree required; college education preferred

#LI-Hybrid

At TRIMEDX, we are committed to cultivating a workplace culture where every associate feels valued, supported, and empowered to thrive. This culture reflects our belief that our people are our foundation, their well-being is essential, and shared success is built through meaningful work, recognition, and opportunities for growth.

We embrace people's differences which include age, race, color, ethnicity, gender, gender identity, sexual orientation, national origin, education, genetics, veteran status, disability, religion, beliefs, opinions and life experiences.

Visit our website to view our Workplace Culture Commitment , along with our social channels to see what our team is up to: Facebook, LinkedIn, Twitter.

TRIMEDX is an Equal Opportunity Employer. Drug-Free Workplace.

Because we are committed to providing a safe and productive work environment, TRIMEDX is a drug-free workplace. Accordingly, Associates are prohibited from engaging in the unlawful manufacture, sale, distribution, dispensation, possession, or use of any controlled substance or marijuana, or otherwise being under the influence thereof, on all TRIMEDX and Customer property or during working/on-call hours.

Title: Shared People Services Specialist

Location: Mount Vernon -TX Corpus Christi - TX Mentor - OH Toledo - OH Indianapolis - IN

El Paso - TX Dallas - TX (LBJ FWY)

Full time

job requisition id JR-130479

Job Description:

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.

Shared People Services Specialist (Remote)

At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there's no place like home, and that's why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as Shared People Services Specialist. Being a part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers.

To continue to be an industry pioneer delivering unparalleled care, we need a Shared Services Specialist with commitment and compassion. Are you one of them? If so, apply today!

Why Join the Elara Caring mission?

• Work in a collaborative environment.
• Be rewarded with a unique opportunity to make a difference
• Competitive compensation package
• Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost
• Opportunities for advancement
• Comprehensive insurance plans for medical, dental, and vision benefits
• 401(K) with employer match
• Paid time off, paid holidays, family, and pet bereavement
• Pet insurance

As Shared People Services Specialist you'll contribute to our success in the following ways:

• Responds to employment verifications.
• Creates/maintains employee files ensuring compliance with State/Federal regulations and Elara's document retention guidelines.
• Ensures all onboarding forms are completed, timely and filed within the Employee files.
• Manages I9 end to end process (hires and re-verification), ensuring compliance.
• Manages renewable process for licenses, motor vehicles, etc. ensuring renewals are complete prior to expiration.
• Responds to Tier 1 inquiries, providing excellent customer service to Elara's team members.
• Conducts testing of process and technology based on defined scripts.
• Performs routine audits, data collection and updates.
• Builds/maintains Service Now Knowledge base articles/Live Agent and Chat scripts. Continually solicits feedback from the HR community and users to refine as needed.
• Provides support to Shared Services Projects, maintaining project artifacts.
• Performs other duties/projects as assigned.

What is Required?

• High School Diploma/GED is required.
• Associate's Degree is preferred.
• 1+ year experience in Human Resources.
• Bilingual English/Spanish highly preferred
• Proficiency in Microsoft Office Suite
• Experience with Workday and Service Now is preferred.
• Prior experience within home health, hospice or behavioral health environment is preferred.

You will report to Shared People Services Team Lead.

This is not a comprehensive list of all job responsibilities; a full job description will be provided.

We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families.

Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law.

Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9.

At Elara Caring, pay and compensation are determined by a variety of factors, including education, job-related knowledge, skills, training, and experience. Our compensation structure reflects the cost of labor across different U.S. geographic markets, and may vary based on location.

This is not a comprehensive list of all job responsibilities and requirements; upon request, a job description can be provided.

Title: Customer Care Representative - Farmers Service Operations (Hybrid - KS)

Location: Kansas City, KS,  United States

Job Description:

We are Farmers!

We are… more than just your favorite commercials.  At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers.

Farmers is an award winning, equal opportunity employer, committed to the strength of a erse workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn't just our business - it's our culture! 

Workplace: On-site ( #LI-Onsite ), Hybrid ( #LI-Hybrid )

Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.

The Position

If you are the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with Farmers. This position is a critical part of Farmers Insurance as it supports our customers and agents. You will be the first point of contact for our customers, supporting inquiries and insurance policy needs by answering questions regarding coverage, rates, billing issues, and general policy reviews.

We care about your professional development at Farmers, so we offer paid training with our renowned University of Farmers before you start serving customers, so you can succeed in this role!

In this role you will:

• Deliver exceptional customer service while proactively seeking solutions within compliance and legal requirements.
• Communicate with customers via multiple channels (phone, chats, emails) while navigating multiple systems and platforms.

The Day-to-Day

• Receive and respond to inquiries related to insurance matters. Interact with customers, agents, and others to resolve moderately complex issues regarding policy provisions and conditions. Evaluate and interpret policy information within prescribed authority limits.
• Access account information and communicate while working in multiple systems. Use account information, deep product knowledge, and knowledge of compliance or legal requirements to make appropriate recommendations or decisions. Document customer interactions and outcomes thoroughly in system.
• Escalate unresolved issues requiring advanced support for further resolution.
• Build knowledge and acumen through self-directed learning. Stay informed about underwriting and policy guidelines and other updates including compliance and legal requirements. Help maintain department knowledge resources to keep them current.
• Actively listen to customer concerns to identify trends or patterns. Recognize opportunities for process improvement and makes recommendations to leadership.
• Partner with various departments including Policy Support, Claims and Underwriting to respond to customer inquiries. May work with external vendors to further address customer needs.
• Adhere to assigned, tightly regulated schedule and follow procedures for requesting time off.

The Details

• Start Date:

• Tuesday, February 17th (unlicensed)

• Tuesday, March 17th (licensed)

• Location: 10200 Abilities Way, Suite 800, Kansas City, KS 66111.

• You must be located within 50 miles of the Kansas City, KS office.

• Training:

• Your first week with Farmers will be fully remote.

• During this time you will work with our training team to ensure all log ins are up and running, systems are active, you will enroll in benefits, etc. All the "getting ready for the job" stuff.

• Class Training will last approximately 8-10 weeks through our award-winning University of Farmers.

• Throughout this paid training, you'll experience a blend of instructor led skills training, peer mentoring, and coaching in a live, real-world environment designed to ease you into live work with our agents and/or customers.

• Beginning your 2nd week of training you will be in office Mondays through Thursday and training virtually on Fridays.

• Your first day in office for training will be Monday, February 23rd (unlicensed), Monday, March 23rd (licensed)!

• Normal Business Hours:

• Monday-Friday 7:00am-8:30pm CST

• Saturday 8:00am-8:30pm CST

• Sunday 8:00am-8:30pm CST (chat only)

Compensation

• Pay is $23.74/hour based on location.
• Annual performance-based bonus potential up to 10%. Interested in earning more? We are a performance-based company where you could potentially more based on company and inidual performance goals (ask your Recruiter for details)!
• As a Customer Care Representative, you'll enjoy our Total Rewards Program to help secure your financial future and preserve your health and well-being including: 401(K) Plan, Generous PTO, Tuition Reimbursement, Paid Training, and much more.

Education Requirements

• High School Diploma or equivalent required.
• Other: Personal Lines or Property and Casualty license may be required for this role. If required, licensing exam must be obtained within a designated number of attempts or testing window in the state(s) in which the license is acquired.

Experience Requirements

• Minimum of 1-3 years customer service.

• 1 year of experience in call center environment or related field preferred.

• Experience providing customer support within a high-volume, complex environment preferred.

• Strong technical aptitude:

• Intermediate computer skills with ability to navigate multiple systems simultaneously.

• Able to troubleshoot basic issues with equipment such as headset, internet, and connectivity.

• Experience with Microsoft Office suite of tools preferred.

Physical Actions

This role, whether performed virtually or in an office setting, will include normal and customary distractions, noise, and interruptions. Sits or stands for extended periods of time, up to a full work shift. Occasionally reaches overhead and below the knees, including bending, twisting, pulling, and stooping. Occasionally moves, lifts, carries, and places objects and supplies weighing 0-10 pounds without assistance. Listens to, interprets, and differentiates auditory information (example others speaking) at normal speaking levels with or without correction. Visually verifies and reads information. Visually locates material, resources and other objects. Ability to continuously operate a computer for extended periods of time, up to a full work shift. Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate keyboard and other office equipment up to a full work shift.

Benefits

• Farmers offers a competitive salary commensurate with experience, qualifications and location.
• Bonus Opportunity (based on Company and Inidual Performance)
• 401(k)
• Medical
• Dental
• Vision
• Health Savings and Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• Paid Parental Leave
• Tuition Assistance

Job Location(s): US - KS - Kansas City

Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.

Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any inidual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.

Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws.

Casa is looking to hire a Senior Client Advisor to join their team. This is a full-time position that can be done remotely anywhere in Canada, or the United States.

Planning Data Specialist III (Central)

Location: Remote, United States

Job Description:

Dodge Construction Network (Dodge) is looking for a Planning Data Specialist III (Central). This position oversees an assigned territory with responsibilities of building and maintaining relationships with key industry professionals including Owners, Architects, GCs and CMs, and conducting research in their assigned territory to successfully secure project data.

This is a full-time position and reports directly to the Manager, Planning Team.

Preferred Location and Expected Work Hours

• This is a remote, home-office role and candidates must be located in our Central Region that includes the following states: AL, AR, FL, IL, IN, KY, LA, MI, MS, OH, TN, TX, or WI. There is preference to hire in the Columbus, OH area.
• Ability to work Monday-Friday 8:00-5:00 central

Travel Requirements

Expected travel is 5% for this role.

Essential Functions

• Build and maintain relationships with industry contacts by understanding construction project data sources and the assigned territory
• Conduct targeted outreach (phone, email) to introduce Dodge, explain our value, and secure ongoing data sharing
• Research, collect, and verify commercial construction project information using phone calls, emails, and digital tools
• Enter and update project data in any construction stage accurately and on time within the Dodge platform
• Maximize project coverage by identifying and capturing information on as many active projects as possible within assigned regions
• Complete required documentation to support data collection and verification
• Own data quality and performance metrics, ensuring work is accurate, complete, and delivered on schedule
• Manage the assigned territory efficiently and provide coverage for open or backlogged regions when needed
• Respond to customer questions via Teams meetings or emails about projects in the region and engage directly with customers to resolve issues

Education Requirement

High School Diploma or GED.

Required Experience, Knowledge and Skills

• 3+ years of experience in the construction industry; equivalent customer care experience may substitute
• Demonstrated success translating customer needs into clear problem diagnoses and practical, customer-focused solutions through active listening and effective questioning
• Experience making outbound calls using effective communication
• Online research experience
• Exceptional attention to detail
• Excellent written and verbal communication
• Excellent reading comprehension
• Excellent internet research skills
• Able to work effectively in an independent, remote environment
• Comfortable working in a fast-paced role/production driven environment

About Dodge Construction Network

Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement.

Dodge is the catalyst for modern construction.

Salary Disclosure

Salary range: $44,000-$54,500

This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network’s compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus.

For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status.

A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances.

Planning Data Specialist IV (West)

Location: Remote, United States

Job Description:

Description

Dodge Construction Network (Dodge) is looking for a Planning Data Specialist IV (West). This position is a senior-level role overseeing an assigned territory with responsibilities of building and maintaining relationships with key industry professionals including Owners, Architects, GCs and CMs, and conducting research in their assigned territory to successfully secure project data.

This is a full-time position and reports directly to the Manager, Planning Team.

Preferred Location and Expected Work Hours

• This is a remote, home-office role and candidates must be located in our West Region and must reside in one of the following states: AZ, CA, CO, IA, ID, KS, MN, MO, MT, NE, ND, NM, NV, OK, OR, SD, UT, WY. There is a preference to hire in the Los Angeles, CA area.
• Ability to work Monday-Friday 8:00-5:00 Pacific time zone

Travel Requirements

Expected travel is 5% for this role

Essential Functions

• Build and maintain relationships with industry contacts by understanding construction project data sources and the assigned territory
• Conduct targeted outreach (phone, email) to introduce Dodge, explain our value, and secure ongoing data sharing
• Research, collect, and verify commercial construction project information using phone calls, emails, and digital tools
• Enter and update project data in any construction stage accurately and on time within the Dodge platform
• Maximize project coverage by identifying and capturing information on as many active projects as possible within assigned regions
• Complete required documentation to support data collection and verification
• Own data quality and performance metrics, ensuring work is accurate, complete, and delivered on schedule
• Manage the assigned territory efficiently and provide coverage for open or backlogged regions when needed
• Respond to customer questions via Teams meetings or emails about projects in the region and engage directly with customers to resolve issues

Education Requirement

High School Diploma or GED

Required Experience, Knowledge and Skills

• 5+ years of experience in the construction industry; equivalent customer care experience may substitute
• Demonstrated success translating customer needs into clear problem diagnoses and practical, customer-focused solutions through active listening and effective questioning
• Experience making outbound calls using effective communication
• Online research experience
• Exceptional attention to detail
• Excellent written and verbal communication
• Excellent reading comprehension
• Excellent internet research skills
• Able to work effectively in an independent, remote environment
• Comfortable working in a fast-paced role/production driven environment

About Dodge Construction Network

Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement.

Dodge is the catalyst for modern construction.

Salary Disclosure

Salary Range: $49,500-$61,500

This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network’s compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus.

Title: HR Consultant - Associate

Location: Edina, Minnesota

Employment Type

Full-Time, hybrid

Job Description:

If you are a Human Resources professional looking to grow your expertise in full-service HR and make a positive impact on multiple clients, all while working for a people-first, flexible firm, Abdo is the next career move for you! 

As Abdo's HR & Payroll solutions team continues to grow, we are looking to add an Associate to the team to support our full-service HR clients. We are a client facing team at the firm providing HR and Payroll services to public and private sector clients. It's fun, fast-paced, and full of variety. We want someone who has a desire to provide administrative level assistance and support to clients in relation to: benefits, processes/documentation, file management, compliance, and onboarding. This inidual should thrive in communication, process, technology, and ambiguity. 

At Abdo, we’re not your typical accounting firm. For us, ‘Lighting the path forward’ means that we go well beyond traditional accounting and auditing to deliver solutions that help our clients succeed. We carefully seek out the best people and trust them to make a difference in helping our clients navigate forward with confidence.

Our culture is built on the following principles:

• Relationships - We give our best to our clients and to each other.
• Growth & Development - We get better every day.
• Teamwork - We accomplish great things together.

Key responsibilities include:

• Serve as the primary support to our internal client leaders for HR support including: benefits, processes/documentation, compliance, HRIS system updates, onboarding, and employee file management                          
• Communicate with client leadership and decision makers on client related needs or actions while providing a high level of customer service
• Effectively manage tasks with multiple clients and varying timelines, with an ongoing focus on improving quality, efficiency, and effectiveness of client service

Ideal Associate candidate has:

• Associate’s degree in Human Resource Management or related field and/or related work experience
• 1-3 years' experience in entry level HR role preferred
• Strong written and verbal communication, with strong attention to detail
• Strong problem solving and time management, with the ability to work on multiple projects simultaneously 
• Experience handling sensitive, confidential information

Attracting, developing, and retaining the best employees are our highest priorities at Abdo. Listed as a “Fastest Growing Firm” and ranked in the Top 200 firms by Inside Public Accounting, we are always seeking talented iniduals who can contribute to the continued growth and success of our firm. 

If you desire flexibility and control in your work schedule along with recognition for your efforts, Abdo has the opportunity you’re looking for! Apply online TODAY!

Flexible Workplace:

Abdo supports a hybrid work environment through a variety of flexible workplace options. Certain roles, including associates, may be expected to work at least three days in an Abdo office or at client sites. This expectation is designed to jumpstart your career by fostering strong relationships with coworkers and clients, nurturing your growth and development, and inspiring you to actively engage in teamwork, all in alignment with Abdo's core values.

Interviews for this position may be conducted via Zoom video. 

Additional Information:

All employees have the opportunity to earn discretionary bonuses based on demonstration of extraordinary performance, special projects of significant importance, or other major accomplishments.

Abdo ares about the wellbeing of our team members and offers a comprehensive benefits package to support this. Our benefits package includes:

• Medical, dental, vision, HSA with employer match, FSA medical and dependent care, long & short-term disability insurance options
• 22 days per year of PTO, 8 full holidays, 2 half holidays, 24 hours paid volunteer time, parental and grandparent leave
• 401(k) plan with employer contributions up to 4.5%
• Abdo-sponsored telehealth platform
• Technology reimbursement
• Half day Fridays June through September
• Professional expenses and CPA support and bonus

Benefits offerings are based off benefits eligibility requirements being met. View more information on our comprehensive benefits package on our Careers page.

Title: Senior Solutions Engineer - Flink

Location: United States

Job type: Remote

Discription: 

We’re not just building better tech. We’re rewriting how data moves and what the world can do with it. With Confluent, data doesn’t sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them.

It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together.

One Confluent. One Team. One Data Streaming Platform.

About the Role:

What you will do:

Help advance new & innovative Data Streaming use-cases from conception to Go-Live

Execute on and lead Technical Proofs of Concept

Conduct Discovery & Whiteboard Sessions to develop new use-cases

Provide Thought Leadership by delivering Technical Talks and Workshops

Guide customers with hands-on help and best practice to drive operational maturity of their Confluent Deployment

Analyze Customer Consumption trends and identify Optimization opportunities

Work closely with Product and Engineering teams, and serve as a key Product advocate across the Customer, Partner and Industry ecosystem

Forge strong relationships with key customer stakeholders and serve as a dependable partner for them

What we are looking for:

5+ years of Solutions Engineering or similar work experience

Experience with Event-Driven architecture, Data Integration & Processing Techniques, Database & Data Warehouse technologies

First-Hand exposure to Cloud Architecture, Migrations, Deployment & Application Development

Experience with Automation, GitOps and Kubernetes

Hands-on experience with Apache Flink

Proficiency in Java, Python or SQL

Technical certifications - Cloud Developer/Architect, Data Engineering & Integration

Clear, consistent demonstration of self-starter behavior, a desire to learn new things and tackle hard technical problems

Exceptional presentation and communications capabilities. Confidence presenting to a highly skilled and experienced audience, ranging from developers to enterprise architects and up to C-level executives

What gives you an edge:

Familiarity with Solution Selling

Experience building streaming applications using Flink

A challenger mindset and an ability to positively influence peoples’ opinions

Ready to build what's next? Let’s get in motion.

We’re proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.

Title: Call Center Representative

Remote

Veterinary Care Coordinators

Full time

Job Description:

Join Lap of Love as a Call Center Representative and Love What You Do!

Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator working from home, you’ll become part of a erse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services. As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care.

Essential Functions & Responsibilities:

• Guide emotional conversations in a calm and peaceful manner including but not limited to end-of-life care, quality-of-life care, and pets experiencing behavioral challenges such as aggression or bite incidents.

• Provide customer service by engaging in positive interactions with pet families

• Answer a high volume of customer service calls in a work from home/ remote environment

• Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules

• Gather and accurately document the pet’s medical information and schedule appointments in an effective manner

• Meet all productivity, quality, and performance standards

• Go above and beyond to provide stellar customer service to pet families and our veterinarians

• Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines

• Other duties may be assigned to the employee to ensure the highest standard of customer service