Title: Business Services Coordinator II

Location: Cumberland County United States

Full time

Job Description:

Agency

Dept of Environmental Quality

Division

Environmental Assistance , Customer Serv

Job Classification Title

Business Services Coordinator II (NS)

Position Number

60036104

Grade

NC09

About Us

The primary mission of the North Carolina Department of Environmental Quality (DEQ) is to provide science-based environmental stewardship for the health and prosperity of all North Carolinians. The North Carolina Department of Environmental Quality (DEQ) is the lead stewardship agency for the protection of North Carolina's environmental resources. The organization, which has offices from the mountains to the coast, administers regulatory programs designed to protect air quality, water quality, and the public's health, and works to advance in all-of-the-above energy strategy that fits North Carolina's needs. DEQ also offers technical assistance to businesses, farmers, local governments, and the public and encourages responsible behavior with respect to the environment through education programs provided at DEQ facilities and through the state's school system. DEQ touches the lives of all North Carolinians in many ways to enhance and ensure our quality of life.

Description of Work

This DEACS Office Manager position, within the Department of Environmental Quality (DEQ), is located at the Fayetteville Regional Office. The DEACS unit managed by this position ensures essential core functions and support to the programs located at this regional office.

Key Responsibilities:

Providing a positive customer service interaction to internal and external customers, processing critical and time-sensitive correspondence, processing fiscal documents for programs, and compiling reports for program staff and their respective management.

The DEACS Office Manager is completely responsible for the facilities, operations and services needed to maintain the regional office. Manage the fiscal budgeting, procurement management and processing, fixed asset inventory control, and facility management.

Supervision of an administrative support staff in the areas of onboarding, coaching counseling, performance evaluations and discipline.

Partnering with Human Resources in the recruitment of vacancies and addressing employee relations issues.

Knowledge Skills and Abilities/Management Preferences

Recruitment Range: $39,671.00 - $52,489.00

Important: This posting closes at 11:59:59 PM the night BEFORE the End Date above.

If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. 

This position currently qualifies for a hybrid telework option with routine office and remote workdays. The NC Department of Environmental Quality trusts our employees to be self-motivated and successful in hybrid/remote roles. Telework options are subject to change at the discretion of management.

Minimum Education and Experience

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

High school of General Educational Development (GED) diploma and five years of related administrative experience; or an equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Title: Collections Representative

Location:

Springfield, IL

time type

Full time

job requisition id

REQ_25_29369

Job Description:

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers-and their patients-are at the heart of what we do.

Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.

Owens & Minor teammate benefits include:

• Medical, dental, and vision insurance, available on first working day

• 401(k), eligibility after one year of service

• Employee stock purchase plan

• Tuition reimbursement

The anticipated salary range for this position is $15.94 - $17.04 hourly. The actual compensation offered may vary based on job related factors such as experience, skills, education and location.

This is a Remote/Work from Home position.

JOB SUMMARY

The collections representative follows-up with insurance companies to resolve unpaid claims.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Researches any overdue account balance that is fully or partially unpaid and follows up by mail and/or phone to insurance carriers or customers on delinquent payments.
• Reviews unpaid and underpaid claims. Resubmits or appeals as necessary.
• Verifies payment information adjustments to supervisor.
• Coordinates collection activities for delinquent accounts by preparing information for external collection agencies or attorneys.
• Complies with the Fair Debt Collector Practices Act (FDCPA).
• Responds to customer inquiries regarding account status.
• Researches customer's accounts thoroughly and documents appropriately.
• Resolves discrepancies and prepares adjustments and refunds as necessary.
• Ensures that all information regarding collection activity of account is entered accurately into the billing system.
• Brings recurring issues to the attention of the department supervisor.
• Initiates payments and resubmits bills as necessary.
• Pursues patient for payment obligations when insurance defaults as permitted by law or contractual relationships.
• Report to work punctually at assigned starting time, and have reliable, consistent attendance
• Performs other duties as required.

SUPERVISORY RESPONSIBILITIES

• N/A

MINIMUM REQUIRED QUALIFICATIONS

Education and/or Experience

• High school diploma is required.
• One year of related experience is required.

Certificates, Licenses, Registrations or Professional Designations

• N/A

SKILLS, KNOWLEDGE AND ABILITIES

• Business Acumen
• Problem Solving/Analysis
• Communication Proficiency
• Personal Effectiveness/Credibility

Computer Skills

• Basic skills in Word and Excel

Language Skills

• English (reading, writing, verbal).

Mathematical Skills

• Basic level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data.

Other Skills

PHYSICAL DEMANDS

This is a stationary position that requires frequent sitting or standing, repetitive wrist motions, grasping, speaking, listening, close vision, color vision, and the ability to adjust focus. It also may require occasional lifting, carrying, walking, climbing, kneeling, bending/stooping, twisting, pulling/pushing, walking, bending, stooping, and reaching above the shoulder. Employees in this position must be physically able to efficiently perform the essential functions of the position. Reasonable accommodations will be provided to assist or enable qualified iniduals with disabilities to perform the essential functions of the position, upon request.

WORK ENVIRONMENT

Work is performed in an office setting with exposure to moderate noise.

TRAVEL

Occasional travel as required.

OTHER INFORMATION

The essential duties and responsibilities, physical requirements, and work environment described above are representative of those typically required for this position but may vary depending on staffing and business needs at specific locations. The inclusion or omission of a specific duty or physical requirement is, therefore, not determinative of whether that function is essential to a specific inidual's position.

If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.

Title: Escrow Processing Supervisor - Remote-US MN

Location: US Remote

Job Description:

The Escrow Support Supervisor will add value to our Escrow Officer teams by assisting with creating a seamless closing process experience for our clients. With a relentless focus on talent, you directly manage a group of Escrow Support Specialists who provide centralized support to a variety of Escrow Officers while managing workflow based on volume of transactions and serve as the first point of escalation for questions and issues.  This position is uniquely poised to not only drive the efficiency and product quality of the team, but to also play a pivotal role in developing and building the culture of the team. The primary focus of this position is to hire, train, develop and engage the Escrow Support Specialists. 

Responsibilities:

Team Supervision: Lead a team of Escrow Support Specialists to drive team success. This includes:

• Manage capacity and workflow of each Specialist.
• All aspects of hiring, interviewing and on-boarding.
• Staff orientation/training.
• Ongoing training and development.
• Prepare staff schedules; manage vacation requests; review and approve timecards.
• Perform annual performance reviews and performance management as needed.

Collaboration and Service: Act as main point of contact for all Escrow Support team members within an assigned market. This includes, but is not limited to:

• Provide support with critical escalations and local leadership questions.
• Identify Escrow Officer needs and take proactive steps to maintain positive experiences, as well as resolve customer complaints and issues in a timely and effective manner.
• Collaborate with key stakeholders to enhance efficiencies of processes and communications.

Finding a Better Way:

• Continuously evaluate procedures to proactively seek improvements; find new ways to create efficiencies and increase productivity of team.
• Analyze customer feedback as well as prepare reports for review and recommendation.

Qualifications:

• Minimum 2 years previous supervisory experience.
• Prior Real Estate transactional processing and customer service experience.
• Ability to provide feedback to employees through coaching and training to further their success and a willingness to motivate staff; a leader by example willing to take on additional duties as needed.
• Ability to work remotely with a sense of urgency in a fast-paced, high volume paperless environment while ensuring quality work from team members.
• Excellent verbal and written communication skills.
• A “people-first” approach with the ability to keep the agent and consumer at the center of the transaction. 
• Ability to coach team on providing exceptional customer service throughout the transaction process.
• Ability to learn and navigate multiple software systems with an elevated level of competency.
• Demonstrated ability to identify and resolve problems in a timely manner, gather and analyze information thoughtfully and maintain confidentiality.
• Demonstrable history of effectively collaborating with different departments and leaders.
• Adaptable, able to prioritize and manage competing demands with a willingness to try new things.

Anywhere is proud to offer a comprehensive benefits package to our employees including:

• Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
• 401(k) savings plan with company match
• Paid Time Off to Include Holidays , Vacation Time, and Sick Time
• Paid Family & Paternity Leave
• Life Insurance
• Business Travel Accident Insurance
• All employees receive access to LinkedIn Learning
• Tuition reimbursement for approved programs
• Employee Referral Program
• Adoption Assistance Program
• Employee Assistance Program
• Health and Wellness Program and Incentives
• Employee Discounts
• Employee Resource Groups

About Us

Anywhere Integrated Services is a driving force in the title and settlement services industry. Anywhere Integrated Services is national in scope, but each of its companies are locally staffed, with a wealth of experience in settlement services. We operate in 49 states as well as the District of Columbia, and provide closing services in all 50. Anywhere Integrated Services is a subsidiary of Anywhere Real Estate. Anywhere Real Estate is a publicly traded company and a global provider of real estate services. It franchises and owns several of the industry's leading real estate brands and brokerages.

Anywhere Integrated Services’ Family of Companies operate more than 40 distinct company and brand names throughout the United States such as Title One (ID), Sunbelt Title (FL), Equity Title (CA), Texas American Title Company (TX), Market Street Settlement Group (NH/ME), Mid-Atlantic Settlement (MD), Burnet Title (MN / IL / WI) and U.S. Title (MO).

Anywhere Real Estate Inc. (NYSE: HOUS) is moving real estate to what's next. Home to some of the most recognized brands in real estate Better Homes and Gardens® Real Estate, Century 21®, Coldwell Banker®, Coldwell Banker Commercial®, Corcoran®, ERA®, and Sotheby's International Realty® , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures.  Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world.

At Anywhere, we are empowering everyone’s next move – your career included. What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. We pursue talent – strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. We value our people-first culture, which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together.  Read more about our company culture and values in our annual Impact Report.  

We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including:

• Great Place to Work
• Forbes World's Best Employers
• Newsweek World's Most Trustworthy Companies
• Ethisphere World's Most Ethical Companies

Apply Now

Job Info

• Job Identification3381
• Job CategoryTitle and Escrow Services
• Locations US Remote Address 1, US Remote City, US Remote State, 00000, US(Remote)
• Job ShiftDay
• BrandAnywhere Integrated Services
• Market Minimum Salary 65000
• Market Maximum Salary 75000
• EEO StatementEOE including disability/veteran
• Please NoteAt Anywhere, compensation varies by knowledge, skills, and experience. Bonuses, incentives and benefits, depend on the position
• WorkplaceORA_REMOTE

Title: Head of Global Customer Operations Revenue & Adoption

Location: Remote - USA - Nationwide

Full time

Job Description:

Are you interested in supporting our customer to resolve their issues?

Do you enjoy collaborating with teams to deliver on common goals?

About the Role

The Head of Customer Growth & Adoption owns and scales all adoption and revenue initiatives across Global Customer Operations (GCO) — using AI-driven insights and customer intelligence to turn every interaction into a growth opportunity.

About the Role

You will be a key resource for our Leadership Team through forecasting and budgeting for our organization. You will take ownership for development and measurement of metrics by providing decision support on key initiatives. You will ensure solid governance, compliance and risk management and work on implementations, continuous improvement and automation.

Responsibilities

1. Revenue & Adoption Strategy

• Drive GCO revenue and adoption programs aligned with 2026–2028 strategic goals.
• Transform traditional support channels into engines for upsell, cross-sell, and product expansion.
• Own key outcomes in customer satisfaction, revenue, and training engagement.
• Build and scale programs that convert customer interactions into measurable revenue and adoption opportunities.

2. Opportunity Intelligence

• Leverage AI and analytics to uncover, prioritize, and nurture adoption and revenue opportunities from customer interactions.
• Partner with Data Science to refine predictive “Next Best Opportunity” (NBO) models across products, geographies, and customer segments.
• Operationalize AI insights into targeted growth campaigns and playbooks that deliver measurable ROI.
• Develop frameworks for opportunity nurturing and seamless Sales handoff.

3. Training, Enablement & Adoption

• Empower frontline teams to drive adoption through every interaction — embedding a “Every Call Counts” mindset.
• Design enablement programs that align Customer Operations, Sales, and Training teams on adoption accountability.
• Lead engagement initiatives to accelerate product and drafting solution usage through:
  • Real-time support plays and talk tracks.
  • Pilot programs for guided product trials.
  • Scalable enablement content and playbooks.
• Track adoption KPIs and link engagement data to revenue outcomes.

4. Innovation & Automation

• Drive AI partnerships and automation pilots that accelerate growth and adoption.
• Identify and operationalize automation use cases that improve customer experience while increasing revenue velocity.
• Build feedback loops with Product and Technology to refine digital experiences and self-service growth channels.
• Position Global Customer Operations as an industry leader in AI-enabled customer growth and intelligent automation.

5. Special Initiatives

• Upsell Lead Expansion: Lead 6 global experiments to capture digital and human-assisted growth.
• Bad Debt Collection+: Drive revenue and retention through AI-augmented programs in smaller markets.
• Proactive Outreach – Print: Partner with eCommerce to design print-focused upsell and outreach models.
• Support as a Service: Develop scalable, lower-cost models to unlock new growth channels.
• Engagement Opportunities: Expand branded adoption programs by embedding Lexis+ AI, Protégé, and drafting solutions directly into customer workflows

Requirements

• Have proven experience in AI data insights, customer operations, growth strategy, and product adoption initiatives.

• Have a great background in AI-driven analytics, automation, and data-informed decision-making.

• Have demonstrated ability to translate AI insights into measurable business outcomes.

• Have experience leading pilots and experimentation frameworks that accelerate adoption and efficiency.

• Be fluent in AI storytelling — translating unstructured customer data into actionable growth narratives.

• Have a deep understanding of how AI augments sales enablement, customer success, and product adoption.

• Be able to thrive in fast-paced, matrixed environments while balancing long-term strategy with hands-on execution.

Work in a way that works for you:

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

About the business:

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

Primary Location Base Pay Range: Home based-Ohio $97,700 - $162,700. U.S. National Base Pay Range: $102,800 - $171,300. Geographic differentials may apply in some locations to better reflect local market rates. Base Pay Range for CO is $102,800 - $171,300. Base Pay Range for IL is $107,900 - $179,900. Base Pay Range for Chicago, IL is $113,100 - $188,500. Base Pay Range for MD is $107,900 - $179,900. Base Pay Range for NY is $113,100 - $188,500. Base Pay Range for New York City is $118,200 - $197,100. Base Pay Range for Rochester, NY is $97,700 - $162,700. Base Pay Range for OH is $97,700 - $162,700. This job is eligible for an annual incentive bonus. Application deadline is 01/26/2026. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

Title: Customer Support Team Leader

Location: Hackensack United States

Job Description:

About Actus Digital, a LiveU company

Actus Digital, a LiveU company, is a global leader in intelligent monitoring systems used for quality assurance multiviewer monitoring, compliance logging and advanced AI capabilities, primarily by broadcast television and OTT clients.

Key Responsibilities

• Team Leadership & Development: Lead, mentor, and manage a team of support engineers worldwide, conducting regular performance reviews, setting development goals, and promoting knowledge sharing through training sessions and cross-functional collaborations.
• Customer Support Oversight: Guide the team in resolving escalated technical issues for customers, ensuring timely responses (e.g., within SLAs) and root-cause analysis for problems related to server deployments (customer or company-provided), networking configurations, video encoding/decoding, and broadcasting protocols like RTMP, HLS, or WebRTC.
• Technical Troubleshooting: Provide expert-level support on software integration, network diagnostics, and video pipeline issues, collaborating with engineering teams to escalate and resolve bugs or feature requests.
• Process Improvement: Develop and refine support workflows, documentation, and tools to streamline operations, including creating playbooks for common scenarios in video streaming and server management.
• Stakeholder Communication: Act as the primary point of contact for key customers and internal teams, delivering clear updates on issue resolutions, and support metrics (e.g., resolution times, feedback, improvements).
• Metrics & Reporting: Track team performance using KPIs like ticket volume, resolution rates, and customer feedback, presenting insights to leadership to inform product and support strategy.

Location: Remote or Hybrid, based on location, our offices located in Hackensack, New Jersey

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• 5+ years of experience in technical support, with at least 2 years in a leadership or supervisory role managing remote/distributed teams.
• Strong expertise in networking fundamentals (e.g., TCP/IP, firewalls, VPNs, load balancing) and server administration (e.g., Linux/Windows, cloud/on-prem deployments).
• In-depth knowledge of video technologies (e.g., codecs like H.264/H.265, streaming pipelines) and broadcasting protocols (e.g., RTSP, SRT).
• Proven track record in customer-facing support, including de-escalating complex issues and translating technical concepts for non-technical stakeholders.
• Proficiency in software troubleshooting tools (e.g., Wireshark, FFmpeg, debugging IDEs) and ticketing/CRM systems (e.g., Zendesk, Salesforce).
• Excellent communication skills, with the ability to collaborate across cultures and time zones.
• Strong ability to work in a fast-paced, high-growth, and highly dynamic environment.

Basic requirements

Title: Senior Auto and General Liability Claims Adjuster - Municipality Claims

Location: Rolling Meadows, Illinois

• Claims
• ID: 45915
• $68,500 - $109,500
• Fully Remote Worker

Job Description:

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it's our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people's lives. It takes empathy, precision, and a strong sense of partnership-and that's exactly what you'll find here. We're a team of fast-paced fixers, empathetic experts, and outcomes drivers - people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you'll play a vital role in helping businesses and iniduals move forward with confidence. Here, you'll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you're here, you're part of something bigger. You're part of a team that shows up, stands together, and leads with purpose.

Overview

Role specifics:

• Jurisdictions: Georgia
• Licenses: Georgia
• Location: This role is eligible for fully remote work.

How you'll make an impact

• Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims.
• Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.
• Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process
• Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.
• Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.

About You

Ideal candidates for this position will have:

• Claims Background: Commercial Auto Liability and General Liability
• Jurisdictional Experience: GA
• Active Adjusters' licenses: GA

As a key member of our experienced Claims Adjuster team, you will:

• Investigate, evaluate, and resolve complex Auto and General Liability claims with moderate supervision, engaging your analytical skills to make decisions and bring claims to resolution.
• Work in partnership with our clients to deliver innovative solutions and enhance the claims management process
• Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants

Required Qualifications:

• High School Diploma.
• Minimum of 5 years related claims experience.
• Appropriately licensed and/or certified in all states in which claims are being handled.
• Knowledge of accepted industry standards and practices.
• Computer experience with related claims and business software.

Desired Qualifications:

• Bachelor's Degree
• Litigation Management
• Municipality Claims

#LI-DF1 #LI-REMOTE

Compensation and benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and ersity

Click Here to review our U.S. Eligibility Requirements

Inclusion and ersity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees' erse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and ersity as a vital strength. By embracing ersity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming iniduals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Title: 3rd Party Experienced Healthcare Collections - Remote

Location:  North Carolina, United States; Florida, United States; San Angelo, Texas; Montgomery, Alabama

•  Collections
• ID: 2566

Job Description:

Overview

After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, "Verint". This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview.

Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process.

Work Location: This is a remote/work from home position

Compensation: $18-24/hour based on experience

Build Your Future! Come join our thriving team as a Remote Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

Qualified candidates must have 3rd party healthcare collections experience.

Why should you consider TSI ?

• Work from home
• Paid training
• Team-oriented work environment
• Growth opportunity
• Generous bonus opportunity
• Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

Responsibilities

• Communicating with consumers by telephone, approving written correspondence, and attempting to bring resolution to unpaid accounts
• Providing thorough, efficient, and accurate account updates on computer files for each call made or received
• Skip tracing to locate consumer contact information
• Counseling delinquent consumers to assist in finding funds to meet their payment obligations
• Complying with and staying up-to-date on all applicable Federal, State, and Local laws and regulations relating to job duties
• Complying with and staying up-to-date on all TSI policies and procedures
• Maintaining knowledge of functional areas, company policies, and procedures
• Providing feedback to management concerning possible problems or areas of improvement
• Making recommendations to implement improved processes
• Performing other duties as assigned by management

Qualifications

• High levels of ambition, keen to grow their career

• Experience with healthcare 3rd party collections

• A positive, friendly, demeanor who finds joy in everyday

• Strong communication skills

• Proficient computer skills

• The ability to work and prioritize independently

For Remote Positions:

• The minimum internet speed requirements for remote work are as follows:
• Broadband internet connection (No DSL, or Dial Up)
• Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
• Speed Test Results: 25 mbps download, 20 mbps upload

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

We provide Equal Employment Opportunity for all iniduals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified inidual with a disability and any other basis protected by federal, state or local laws.

Title: Billing Representative (Bilingual)

Location:

Dallas TX

time type

Full time

job requisition id

REQ-034555

Job Functions, Duties, Responsibilities and Position Qualifications:

We're not just a workplace - we're a Great Place to Work certified employer!

Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!

Job Description

You’ve got a passion for patient care. You’re personable, professional, and confident that nobody can find a vein like you. You’re also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.

Join our front line of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions.

The Bilingual Patient Billing Representative is responsible for initial telephone contact with patients, clients, and insurance companies to answer billing questions and receive payment for services. 

***Position will be fully remote after training has been completed in full***

Locations: Dallas, Texas 75247

Days: Monday - Friday

Hours: 8:00 AM - 4:30 PM 

DUTIES: 

• Take incoming calls from patients, clients, and insurance companies in a call center environment.
• Quickly access the needs of the caller and adapt self to address those needs, maintaining a courteous and professional manner at all times.
• Accurately and concisely document patient’s account with proper feedback, call summary, and any resolution provided during each call.
• Help to identify trends and takes action to help prevent negative impact to the patient and/or client.
• Answer questions and resolve inquiries that do not involve extensive research.
• Research/Review Explanation of Benefits (EOBs) that reflect payment or denial of patient medical claims in order to respond to patient/client inquiries.
• Process credit card transactions with patients over the phone and correctly apply proper payment.
• Work patient correspondence with regards to updating insurance information, address corrections, bankruptcies, returned mail, etc.

EDUCATION/KNOWLEDGE:

• High School diploma or equivalent. 
• Some college helpful. Ability to effectively communicate orally and in writing with clients and patients. 
• Knowledge of Medical Insurance claim processing. 
• Familiarity with Microsoft software including Excel, Word, and Outlook. 
• Detail-oriented with the ability to communicate information related to Explanation of Benefits, charge detail, and patient responsibility in an effective and courteous manner.

EXPERIENCE:

• Minimum 2 years' experience in a medical billing environment required with at least 1-year experience in a customer service capacity preferred.

Scheduled Weekly Hours:

40

Work Shift:

Job Category:

Laboratory Operations

Company:

ProPath Services, LLC

Sonic Healthcare USA is an equal opportunity employer that celebrates ersity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

About Us

About Sonic Healthcare USA

Sonic Healthcare USA is a subsidiary of Sonic Healthcare Limited, one of the world's largest medical diagnostic companies, providing laboratory services to medical practitioners, hospitals and community health services, with operations in eight countries, on three continents and providing care to over 100 million patients each year.  Sonic Healthcare USA is a leading provider of state-of-the-art laboratory services and pathology practices throughout the USA with eight operating isions and nearly eight thousand US- based employees, 330 Pathologists and serving over 30 million patients per year. Sonic Healthcare USA operates under a federated business model that emphasizes medical leadership and community-based testing services to provide outstanding quality and service to the doctors and patients that they serve.

Title: Team Lead- Pre 30 Day Collections

Location: Van Nuys United States

18-20 per hour

Hourly

Full Time

Job Description:

WHAT WE DO: LoanMart provides fast, professional assistance to financially stressed or credit-challenged borrowers. Our place in the community was built over twenty-five years, growing from a family-owned single storefront in Van Nuys into the largest auto title lender in California.

ABOUT THE TEAM: The Pre-30 Day Collection Team provides exceptional, compliant customer service to customers whose accounts are under thirty days' delinquent. The team educates, negotiates, and removes perceived barriers that are otherwise preventing customers from making payments.

TEAM LEAD RESPONSIBILITIES:

• Generate and share daily account lists and performance updates; review accounts for accuracy, follow-up needs, and proper verification.
• Monitor overall team activity, including call handling, queue engagement, chat interactions, and dialer performance.
• Provide hands-on coaching to new hires and current team members through side-by-side support, call monitoring, feedback, and policy reinforcement; train new hires on-site when needed.
• Maintain a positive team atmosphere, motivate staff, and lead by example while also managing a small personal account queue.
• Review and route accounts requiring follow-up, such as broken payment arrangements or returned payments.
• Assist the Supervisor with performance improvement initiatives and handle customer escalations when management is unavailable.

COLLECTION RESPONSIBILITIES:

• Apply exceptional negotiation and collections techniques to bring in payments
• Identify prime collection opportunities
• Provide effective education and service to our customers to minimize the need for vehicle repossession in later delinquency stages
• Utilize negotiation skills to negotiate payment terms and methods with customer, while reducing stalls and obstruction to payment opportunities.
• Ability to thrive in a fast-paced environment.
• Other duties may be assigned, as needed.

REQUIREMENTS:

We value a strong work ethic, attention to detail, and the ability to handle complexity. Here's what you'll need:

• Exceptional customer service skills
• Exceptional listening skills
• Must be able to handle high inbound and outbound calls
• Comfortable with a performance bonus incentive compensation structure
• Ability to talk-and-type at or above 45 words per minute
• Computer literate in the use of email and group chat systems.
• Work-from-home requirements: distraction-free environment, reliable internet bandwidth suitable for internet-based phone calls.

POSITION STRUCTURE AND PERKS:

• Tuesdays and Wednesdays are in-office in Van Nuys, CA. Monday, Thursday, Friday, and the occasional Saturday are work-from-home. Schedule and hybrid design are subject to change depending on business need.
• Casual dress code- we value iniduality and personal preference- wear what fits your lifestyle.
• Well-fed employees are energized employees. Employees enjoy a complimentary espresso bar, breakfast, and grab-and-go snacks. Lunch is catered lunches every Tuesday.
• Health matters- We offer top tier medical, dental, vision plans. Free life Insurance and for-purchase supplemental insurance plans are also available.
• 401(k), Employee Assistance Programs.
• Multiple paid time off programs.

WORKING AT LOANMART: Employees enjoy a work environment that rewards performance and celebrates accomplishments. We do not tie up good ideas in a bureaucratic maze; good ideas come from everywhere, and we want our employees to speak up and be recognized. Career advancement is a matter of turning an idea into an objective. If you're driven and meet the qualifications above, we want to hear from you.

Title: Unit Administrative Asst - Part Time - Evening

Location: Houston United States

Job Description:

At Houston Methodist, the Unit Administrative Assistant (UAA) position performs key functions that support the interprofessional team in delivering high quality, cost-effective care. This position assists with the process for transfers or transport for procedures and employs effective communication skills in all interactions and promotes excellent customer relations. The UAA position provides prompt and personalized service to all patients, responding to the nurse call system as appropriate, contacting nursing personnel, and follows through with meeting patient needs. This position oversees multiple priorities and uses organizational skills to maintain an orderly environment and maintains competency requirements for computer medical terminology and other job-related functions, while practicing Patient and Family Centered Care in concert with Houston Methodist ICARE values: Integrity, Compassion, Accountability, Respect and Excellence.

Requirements:

PEOPLE ESSENTIAL FUNCTIONS

• Provides prompt and personalized service to all patients. Responds to the nurse call system, contacts nursing personnel as appropriate, and follows through with meeting patient needs. Answers incoming telephone calls for the unit and transfers as appropriate. Facilitates and supports effective throughput with timely communication. Greets patients and visitors to the unit, assisting with directions, information and guidance.
• Communicates in a positive and effective manner to all health care team members and reports pertinent patient care and family data in a comprehensive and unbiased manner. Escalates issues to staff and leadership as needed. Uses time efficiently, consistently offers assistance, and responds positively to requests for assistance from other team members.
• Provides contributions towards improvement of department scores for turnover/retention/employee satisfaction on unit-based scorecard, i.e. peer-to-peer accountability.

SERVICE ESSENTIAL FUNCTIONS

• Organizes the unit work flow, paperwork as needed, pro-actively problem-solves, anticipating needs, and managing multiple ongoing priorities with minimal supervision. Pull/print daily reports per unit standard, which may include daily shift report, charge nurse reports, handoff reports and/or My Daily Care Plan.
• Coordinates the requests to Facilities Management/Maintenance and Biomed regarding department needs or broken equipment. Rounds through the unit, per unit expectations, to check for environmental or equipment needs, and other assistance that may be needed. Serves as an in-house courier which may include retrieving blood, hand delivering labs, tele boxes, etc.
• Assists with calls to physicians and their office, bed management, transfer services or other floors, coordinating with Operations Administrator as needed. Assists with the process for transfers or transport for procedures. Follows up calls for tests and procedures as directed by the nurse as appropriate. Removes the patient from the system upon discharge or transfer.
• Role models skills, through peer-to-peer accountability, to contribute towards improving department score for patient satisfaction on unit-based scorecard.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Monitors and addresses noise level of unit to improve or impact patient satisfaction. Responds to patient calls promptly.
• Reports observations, conditions and problems of patients to licensed personnel to achieve desired patient outcomes. Provides for the privacy of patients and families, keeping the safety of the patient in mind.
• Contributes towards improving quality and safety scores on the unit-based scorecard, through peer-to-peer accountability. Supports initiatives to prevent conditions such as pressure injuries, patient falls and hospital-acquired infections.

FINANCE ESSENTIAL FUNCTIONS

• Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Utilizes time efficiently and helps other team members.
• Monitors and orders supplies to maintain par levels, including all forms needed for the unit, notifying leadership when supplies are reaching a shortage. Uses resources efficiently; does not waste supplies.
• Assists with patient and staffing needs (floats) across the service line or hospital within the scope of their role or validated competencies.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Offers innovative solutions through participation in performance improvement projects and shared governance activities. Follows up on action items as necessary to ensure completion of assignments.
• Identifies and assumes responsibility of own learning needs, consults with healthcare team experts and seeks continuing education opportunities to meet those needs. Completes and updates the inidual development plan (IDP) on an on-going basis. Ensures own career discussions occur with appropriate management.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

Qualifications:

EDUCATION

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

WORK EXPERIENCE

• Two years of secretarial/office, college/vocational training or patient care
• Prior health care experience and/or medical terminology preferred

LICENSES AND CERTIFICATIONS - REQUIRED

• N/A

LICENSES AND CERTIFICATIONS - PREFERRED

• BLS - Basic Life Support or Instructor (AHA)

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations.
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security.
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles.
• Ability to operate and troubleshoot equipment (fax, PC, printers, telephones, etc.)
• Highly proficient computer application skills

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform Yes
• Scrubs No
• Business professional No
• Other (department approved) Yes

ON-CALL*

• Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.
• On Call* No

TRAVEL

Travel specifications may vary by department

• May require travel within the Houston Metropolitan area No
• May require travel outside Houston Metropolitan area No

Company Profile:

Houston Methodist Hospital is recognized by U.S. News & World Report as the No. 1 hospital in Texas and one of America's "Best Hospitals." As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation's largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist's primary academic affiliates are among the nation's leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&M University and the University of Houston. With 948 operating beds, 85 operating rooms and more than 8,400 employees, Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world.

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Title: Auto Damages Sr Adjuster - General Motors Insurance

Location: United States (Remote)

Why General Motors Insurance? 

At General Motors Insurance, we are building an Insurtech business that will reinvent auto insurance. We are fully owned and backed by auto industry leaders General Motors and GM Financial. 

This is a truly unique opportunity to join at the foundational stage of a start-up leading the transformation of the auto insurance experience. 

GM has the largest connected vehicle fleet worldwide. In the US alone, there are currently 9M+ connected GM vehicles on the road and that number is projected to triple in the next 10 years. More than that, the OnStar system currently has access to over 900 data points from the vehicle. This surge in information about vehicles and how they are driven will revolutionize auto insurance. This disruption is backed by the bold GM vision of zero crashes, zero emissions and zero congestion. We are serious about the safety and financial security of our customers. 

This position will be posted until filled.

As an Auto Damages Sr Adjuster, you will investigate, evaluate, negotiate and adjust moderate to high complexity claims presented by or against our insureds to confirm coverage, determine legal liability and equitably settle/defend in compliance with all state regulatory requirements. This role is also inclusive of managing and supporting the customer through the damages process for both repairable and total loss claims. You will look for recovery opportunities and pursue them when appropriate. You will work with a great deal of autonomy and make decisions to effectively and efficiently resolve claims. You will recognize life events, understand customer's needs and provide advice to deliver appropriate solutions to the customer. This is a remote position that does not require any travel.  

About the role

• Provide claims service via various channels to policy holders and third-party customers
• Handle moderate to high complexity auto claims
• Acquire and apply advanced knowledge of Property & Casualty insurance industry products, services, and processes to include P&C insurance policy contracts and coverages and the General Motors Insurance claims handling processes and procedures
• Seek guidance from team members to resolve issues and identify appropriate issues for escalation
• Partner with and/or directs vendors and internal business partners to facilitate claims resolution
• Contribute to business goals, performance metrics, and effectively uses tools & technology
• Support workload surges and/or catastrophe operations as needed

Responsibilities

What makes you a dream candidate?

• You have experience in an inbound phone-intensive, contact center environment using a headset
• You possess knowledge of how to build lasting relationships with internal and external customers and business partners
• You are computer literate in a Windows operation environment and can navigate and work in multiple systems simultaneously
• You have strong written and verbal communication skills
• You are able to implement and adapt to rapid change and be creative, innovative and have a forward-thinking mindset

Qualifications

What makes you a dream candidate?

• You have experience in an inbound phone-intensive, contact center environment using a headset
• You possess knowledge of how to build lasting relationships with internal and external customers and business partners
• You are computer literate in a Windows operation environment and can navigate and work in multiple systems simultaneously
• You have strong written and verbal communication skills
• You are able to implement and adapt to rapid change and be creative, innovative and have a forward-thinking mindset

Experience

• High School Diploma or equivalent required; Bachelor’s Degree in related field preferred
• 3+ years of auto claims experience required
• 3+ years of customer service experience preferred
• 1 year of customer contact experience preferred
• Guidewire ClaimCenter experience strongly preferred

Licenses

• Insurance Adjuster License required
• Insurance Designation (AIC, SCLA, CPCU, etc.) preferred

What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays. 

Our Culture: Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive. 

Compensation: Competitive pay and bonus eligibility 

Work Life Balance: 100% remote 

#LI-remote #LI-CH1 #gmfjobs

The base salary for this role is $61,000 to $116,000.

At GM Financial, we strive for transparency and in all aspects of our business, including pay equity. This is the GM Financial pay range for this role and job level. The exact salary and compensation will vary based on factors like knowledge, skills, experience and education.

This role is eligible to participate in a performance-based incentive plan. Full time employees are eligible to participate in health benefits on day one of employment. 

Job Identification1402

Job CategoryInsurance

Job ScheduleFull time

Locations 801 Cherry Street, Fort Worth, TX, 76102, US(Remote)

Head of Customer Success

Location: Bethesda United States

Job Description:

Title: Head of Customer Success

Reporting to: Chief Revenue Officer

Location/Travel: This position can be based remotely in the US. ~30% Travel Required

Company Revenue: ~$80M (targeting $250M growth trajectory)

Customer Base: 125+ Health System Clients

Opportunity:

We are seeking a results-driven and customer-obsessed Vice President of Customer Success to lead and scale our enterprise customer success organization. Reporting directly to the Chief Revenue Officer, this executive will be accountable for ensuring our clients realize maximum value from our precision care products and solutions-driving retention, expansion, advocacy, and measurable clinical and operational outcomes.

As our company accelerates from $80M to $250M in revenue, the VP of Customer Success will play a pivotal role in building a world-class, data-driven, and scalable success model that aligns customer satisfaction with company growth objectives.

Internal Application Deadline: Friday, December 5

Responsibilities:

Customer Success Strategy & Leadership

• Define and execute a comprehensive customer success strategy that drives retention, adoption, and expansion across the 125+ health system client base.
• Build and mentor a high-performing organization of account principals.
• Establish a clear operating rhythm and success framework that aligns customer lifecycle management with revenue growth objectives.

Revenue & Retention Impact

• Drive net revenue retention (NRR) and gross retention (GRR) through proactive account management, executive engagement, and measurable customer outcomes.
• Collaborate closely with Sales, Marketing, and Product to identify upsell and cross-sell opportunities based on demonstrated customer ROI.
• Serve as a senior customer advocate, ensuring voice-of-customer feedback shapes roadmap priorities and service delivery.

Operational Excellence

• Develop consistent metrics and dashboards to track customer health, usage, renewal, and NPS across the enterprise customer portfolio.
• Partner with the CRO, Product, and Implementation leaders to optimize customer onboarding, adoption, and renewal processes.
• Leverage AI-driven insights and automation to enhance the customer experience, proactively address risk, and surface new value opportunities.
• Create scalable playbooks for customer engagement across tiers-from high-touch strategic health systems to tech-enabled accounts.

Cross-Functional Collaboration

• Partner with Product Management to translate customer insights into roadmap enhancements that increase adoption and stickiness.
• Work with Implementation teams to ensure smooth go-lives and rapid time-to-value for new deployments.
• Align with Finance to forecast renewals, model churn risk, and track renewal velocity.

Requirements:

Required

• 10+ years of experience in Customer Success, Account Management, or Client Services within SaaS, digital health, or HCIT environments.
• Proven track record of leading enterprise customer success teams at scale-driving retention and growth from $50M+ to $200M+ in ARR.
• Deep understanding of healthcare provider operations, health system buying cycles, and value realization frameworks.
• Data-driven mindset with experience implementing customer success platforms and KPIs that link directly to revenue performance.
• Executive presence and communication skills capable of influencing C-suite stakeholders in large health systems.
• Inspirational leadership style with the ability to build, coach, and retain high-performing teams.

Preferred

• Experience in AI-enabled healthcare solutions or digital engagement platforms.
• Bachelor's degree required; MBA or advanced degree preferred.
• Experience integrating customer success with product-led growth or AI-first SaaS environments is highly desirable.

Attributes of the Ideal Candidate:

• Customer Evangelist: Passionate about measurable customer outcomes and advocacy.
• Builder & Operator: Skilled at designing and scaling teams, systems, and playbooks for rapid growth and cross-sell.
• Strategic Influencer: Able to balance enterprise relationship management with operational rigor.
• Analytical Leader: Driven by data, with a bias toward action and continuous improvement.
• Collaborative Partner: Works cross-functionally to align customer success with revenue acceleration.

About GW RhythmX

GW RhythmX is revolutionizing healthcare through connected, AI-native intelligence that unites clinical insight, patient engagement, and system-wide care orchestration. The company combines market-leading AI precision care technology with extensive trusted patient engagement leadership to help health systems deliver the right care, at the right time, through the right clinician and channel. Its solutions are deployed across more than 150 health systems, touching more than 85M patients including 8M U.S. military veterans. The company's award-winning solutions were recognized again in 2024 by KLAS Research, Fierce Healthcare, and AVIA Marketplace. A SymphonyAI Group company, GW RhythmX leverages various firm assets, including $1B+ in R&D investment, longitudinal data related to 300 million patients, 4.4 billion total annual claims, and 1.8 million healthcare professionals at more than 3,000 facilities globally.

About SymphonyAI Group

SymphonyAI Group (SAIGroup) is a private investment firm building leading global enterprise AI businesses by accelerating innovation and growth. SAIGroup companies ConcertAI, SymphonyAI, and GW RhythmX deliver AI solutions that transform industries and bring value to companies, workers, healthcare professionals, and patients. The companies collectively represent a workforce of more than 4,000 talented engineers, data scientists and industry/healthcare experts. SAIGroup is backed by a $1 billion commitment from Founder and CEO Dr. Romesh Wadhwani, a noted entrepreneur and philanthropist. Learn more at www.saigroup.ai and follow SAIGroup on LinkedIn.

When it comes to careers, our approach is simple: empower employees to do their best work and live their best professional and personal lives. Meeting the needs of a erse group of employees across more than 30 states means offering tools to support financial, physical and emotional well-being and the choice to design what meets your needs. You'll find everything you'd expect and many things you don't: exceptionally generous paid time away from work, a variety of paid leave programs, savings opportunities with 401(k) and incentive plans, internal education programs, full array of health benefits, fitness reimbursement, cell phone subsidy, casual offices with snacks and drinks, peer recognition programs, health advocacy and employee assistance programs, chili cook-offs, pet insurance (yes, really) and so much more. Our most valuable benefit? An environment that supports YOU. The estimated pay range for this position is $200,000- $250,000 in base salary plus performance based incentives tied to retention and NRR target . Base salary is dependent on many factors including, but not limited to education, experience and skills. This range is subject to change and may be modified in the future.

Get Well is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

Title: Training Specialist

Location: San Marcos United States

Job Description:

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.

At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences.

Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.

We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.

Where you will work: This is a hybrid opportunity! This position will sit in San Marcos, Texas.

A Day in the Life of the Training Specialist:

• Provides remote and onsite direct training of new hires and proficiency training for existing Call Center personnel utilizing various training tools such as verbal instruction, role-play and online modules.
• Provides training for a universal model program consisting of Sales, Billing, Retention and Technical support for voice, video, data and mobile.
• Provide leadership training and direction to supervisory staff as needed.
• Utilize development applications to create dynamic online training modules and learning exercises.
• Develop and modify all training documentation as required.
• Assist in monitoring new inidual's performance vs. expectations.
• Review curriculum gaps to improve learner performance.
• Makes initial evaluation of job performance and works with supervisors to determine best practices.
• Provide supervision of employees during training by tracking attendance, addressing appropriate behavior, and documenting performance and development needs.
• Administers learning schedules, calendar and maintains participant records.
• Participate in the evaluation of test equipment and tools.
• Proactively organize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials.
• Sharing new training ideas with leadership.
• Gauge the effectiveness of training materials through survey, performance review, focus groups or feedback sessions.
• Work closely with CC Leadership team to assess the impact of training courses on staff performance and customer satisfaction.
• Other duties as assigned by management.

What You Bring to the Table:

• Relevant Work Experience: 3 - 4 years training experience preferred.
• Expansive product knowledge of all Astound commercial and residential products preferred.
• Instructional design experience is a plus.
• Basic working knowledge of computers and software specifically Microsoft Office Products such as Word, Excel, PowerPoint.
• Prior experience with Telecommunications Software ICOMS preferred.
• Excellent verbal, written and oral communications skills Organizational skills are a must.
• Must be able to handle multiple projects with varying degrees of complexity and urgency.
• Excellent presentation skills.
• The ability to travel depending on needs of the business, time of year and specific training needs. Duration and locations may vary.

Education and Certifications:

• High School diploma, or equivalent experience, Bachelor's Degree Preferred.
• Certification: Accredited training certifications are a plus.

Work-from-Home Requirements:

• Dedicated, private room in your home that is quiet during work hours.
• Internet connection of 50 MB or more, which is hard-wired (Ethernet connected) from the modem to your company PC.
• Astound will provide all computer equipment.
• Your desktop work surface must have room for 2 PC monitors.
• In the event of disruptions resulting in a poor Internet connection or in-home disruption, you will be required to work from the office. Employees must live within a 60 mile commuting distance from the San Marcos, TX office.
• You will be required to sign a written form to acknowledge these work-from-home requirements.
• You must have a personal cell phone to install a security application.

We're Proud to Offer a Comprehensive Benefits Package Including:

• 401k retirement plan, with employer match
• Insurance options including: medical, dental, vision, life and STD insurance
• Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
• Floating Holiday: 40 hours per year
• Paid Holidays: 7 days per year
• Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
• Tuition reimbursement program
• Employee discount program
• Benefits listed above are for regular full-time position

Base Salary: The base salary range in Texas for this position is $49,000 - $74,000 (annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Texas and may not be applicable to other locations.

Our Mission Statement:

• Take care of our customers
• Take care of each other
• Do what we say we are going to do
• Have fun

Diverse Workforce / EEO:

Astound is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a erse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.

FCO (For San Francisco Candidates Only):

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Title: Treasury Customer Service Representative 6-E8

Salary

$21.91 - $30.19 Hourly

Location 

Dimondale, MI

Job Type

Permanent Full Time

Remote Employment

Remote Optional

Job Number

2701-26-13-3

Department

Treasury

Bargaining Unit

UNITED AUTO WORKERS (UAW)

Job Description:

This position serves as the primary customer contact in a service center environment of the Collection Services Bureau (CSB) utilizing knowledge base and case management tools to assist customers. This employee interacts with taxpayers/debtors and their authorized representatives via telephone technologies and written correspondence, including handling inquiries from customers and/or contracted private collection partners. In accordance with established contact center standards, this position aids in the resolution of delinquent tax and state agency debts and the overall collection process. This position utilizes collection systems to answer customer inquiries regarding departmental policies, procedures, and some points of law and to update and retrieve account information regarding delinquent tax and state agency debt accounts. Further, this employee processes work queues generated by collection systems.

Required Education and Experience

Education

Experience

Treasury Customer Service Representative 6

Treasury Customer Service Representative 7

Treasury Customer Service Representative E8

Additional Requirements and Information

Please attach a cover letter and detailed resume to your application.  (Failure to do so may result in your application being screened out.)  

Work must be performed in the state of Michigan. If you currently reside outside of Michigan, you must relocate to Michigan to perform the duties of this position prior to being appointed to the position. Relocation expenses are not reimbursed.

Remote Work.  This position is eligible for remote work up to five days per week, however selected candidate must have a safe and appropriate designated workspace or workstation for performance of work and secure and sufficient internet access of commercial cable or wireless broadband with minimum speeds of 25 Mbps download and 5 Mbps upload. Please note that occasional onsite work will be required. Remote Work approval is at the discretion of the appointing authority and is subject to change and can be ended at any time for any reason.

CRM Marketing Specialist

Location: Nashville United States

Job Description:

Job Category: Marketing

Requisition Number: CRMMA002057

• Full-Time
• Hybrid
• Nashville, TN 37219, USA

Job Details

Description

TransCore (TRN), a subsidiary of ST Engineering, is seeking an experienced CRM Marketing Specialist to join our team in Nashville, Tennessee.                                                                                                                          

Summary

TransCore is a global leader in tolling and traffic management technology. We are dedicated to partnering with transportation agencies around the world to deliver innovative solutions that help the traveling public move around more efficiently. To help ensure our customers derive maximum value from our products and services to reach their desired outcomes, we are seeking a CRM Marketing Specialist who shares our commitment to building lasting customer relationships.

Position Overview

The CRM Marketing Specialist will be responsible for implementing and managing TransCore’s CRM system to ensure data integrity, user adoption, and actionable insights. This role will also be integral in facilitating TransCore’s customer success program and will work closely with cross-functional teams, including executive/regional management, marketing, and operations teams, to derive customer relationship insights, enhance client satisfaction, and drive business outcomes. Preference will be given to candidates with experience managing customer relationships within the public sector.

Work arrangement: This is a hybrid role requiring two to three days on-site per week.  

Essential duties and key responsibilities: Include the following. Other duties may be assigned.

To perform this job successfully, an inidual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions. 

• Lead implementation and administration of HubSpot CRM to keep stakeholders apprised of client relationships status, inidual needs, key personnel, current and upcoming projects, and assorted metrics
• Configure, customize, and maintain CRM workflows, dashboards, and integrations
• Ensure accurate data entry and integrity across all customer records
• Partner with internal and external stakeholders to develop and deliver CRM training and drive CRM adoption
• Generate reports and analytics to support leadership decision-making and business development
• Monitor customer health metrics and develop strategies to proactively address risks
• Design and implement customer success programs to improve retention and satisfaction
• Partner with stakeholders to execute ongoing customer engagement initiatives, including the annual client engagement survey, annual customer meeting, and trade events
• Establish a customer success calendar to more effectively manage customer touchpoints and stakeholders
• Work with operations stakeholders to develop inidual action plans to improve client relationships and more effectively manage and communicate with customers
• Partner with marketing and communications stakeholders to develop a client outreach program and supporting marketing materials (i.e., client email communications, product bulletins, case studies, white papers, newsletter, etc.)
• Travel may be required up to 25 percent of the time.

Required Skills & Experience: 

• Bachelor's or master’s degree in business administration, Marketing, Communications, or a similar field.
• Minimum of 3-5 years of experience in client relationship management.
• Proven experience with implementing and maintaining CRM platforms (HubSpot preferred).
• Proficiency with Microsoft 365 Office Suite.
• Strong understanding of customer success principles and best practices.
• Demonstrated success working on customer engagement initiatives and improving customer satisfaction through proactive engagement.
• Excellent analytical and reporting skills.
• Excellent oral and written communication skills, including the ability to craft and deliver high-value messaging to team members and clients.
• Skilled at engaging with internal and external stakeholders at all organizational levels.
• Ability to engage with internal and external stakeholders across organizational levels and function as part of an interdisciplinary team.
• Ability to analyze problems, determine root cause, and identify and implement solutions.
• Ability to influence others and move a team toward a common vision or goal.
• Ability to present ideas in a variety of ways depending upon audience and context.
• Strong active listening skills and interpersonal skills.
• Strong presentation skills
• Able and willing to travel for business up to 25 percent of the time.

Desired Skills 

• Familiarity with Tolling, Intelligent Transportation Systems (ITS), or Civil Engineering Industry.
• CRM Certification (s).

Physical Demands/Work Environment 

While performing the duties of this job, the employee may be seated for extended periods of time. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee may occasionally lift and/or move up to 15 pounds. The noise level in the work environment is usually moderate. 

 TransCore complies with federal and state disability laws and provides reasonable accommodation for employees with disabilities.

Morpho Labs is looking to hire a Customer Support Specialist to join their team. This is a full-time position that can be done remotely anywhere in Americas or APAC.

Title: Event & Engagement Specialist

Location: Wayne United States

Job Description:

Entity:

Customers & Products

Job Family Group:

Business Support Group

Job Description:

Job Purpose

As part of the Castrol Americas PU Customer Excellence & Operations team, this role will be responsible to drive the strategic planning, coordination, and execution of both internal and external events, conferences, trainings, town halls, and regional sales conferences fostering a culture of engagement and collaboration within the organization while also enhancing the company's brand and customer relationships through memorable event experiences.

This role will owe the event and engagement yearly planning, appropriate management of vendors, selection of site locations, follow all P2P protocols, and ensure leverage cost effectiveness in delivering the objectives.

Key Accountabilities

• Develop and deliver the regional annual Event & Engagement plan to increase awareness, understanding, and engagement with the company's initiatives.
• Inventory all PU events and engagements taking place to determine potential efficiencies, ownership of management, assurance of meeting requirements, and cost effectiveness
• Develop event and engagement process flows, owners, DOA, etc.
• Lead the large regional events & engagements for Sales conferences, business conferences, town halls, key people engagement, workshops, distributor forums, to coordinate, plan, and organize all facets in collaboration with team members and local leadership
• Negotiate with vendors, supervise budget vs. actual expenditures across all levels, and optimize resources to deliver high-quality events within financial constraints.
• Ensure all HSSE and risk assessment requirements are met for each event
• Engage with other PU's on standard process sharing
• Conduct post event survey's, lessons learned, and identify improvements for future events
• Support, develop, and implement engagement plan & content to broaden our reach on select content across Americas
• Connect members and leadership, fostering a community of engagement and collaboration.
• Chip in to the development of operational procedures (OMS) and work instructions, enabling team members to successfully execute internal and external events.

Summary Decision Rights

• Recommend

Job Holder Requirements

Education

• University undergraduate degree

Experience

• Experience in developing and accomplishing comprehensive event strategies and content that align with organizational goals and brand messaging.
• Detailed oriented, entreprenuarial attitude, organized, accountable.
• A track record of successful budget management, including the creation of event budgets, negotiation with vendors, and cost optimization.
• Proven track record to engage customers across various levels, including internal teams and external partners, to ensure event objectives are met.
• Strong background in details and engaging erse audiences.
• Demonstrated project management skills, with experience in managing multiple event projects simultaneously, ensuring timely and successful execution.
• Ability to work collaboratively with Global, cross functional and various collaborators.
• Passion for building engaging communities and fostering sustainability.A track record of success in measuring and improving the customer journey, experience and business performance
• Experience with problem resolution and evidence of track record of continous improvement

Skills & Competencies

• Highly capable to quickly identify issues, articulate solutions, and solve complex problems
• Ability to build strong relationships and connect at all levels of a global organization
• Possess resilience, tenacity, and the aim to see things to the end
• Strategic Planning: Ability to develop comprehensive event strategies
• Budget Management: Proficiency in leading finances, including budget creation
• Vendor negotiation and cost optimization to ensure event success within financial parameters.
• Stakeholder Engagement: Skilled in building and maintaining relationships with internal and external stakeholders to ensure event objectives are met.
• Communication: Excellent verbal and written communication skills to effectively convey event details and engage erse audiences.
• Project Management: Strong organizational skills with the ability to lead multiple projects simultaneously, ensuring timely and successful execution of events.
• Brings innovative and creative thinking to foster ideas in generating solutions
• Excellent interpersonal, communication & influencing skills and promotes an environment of ersity, equity & inclusion

Why join us

At bp, we support our people to learn and grow in a erse and daring environment. We believe that our team is strengthened by ersity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly.

There are many aspects of our employees' lives that are meaningful, so we offer benefits ( https://exploreyourbenefits.com/landing.html) to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others!

We will ensure that iniduals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Travel Requirement

Up to 10% travel should be expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is a hybrid of office/remote working

Skills:

Agility core practices, Analytical Thinking, Business process improvement, Commercial Acumen, Communication, Conflict Management, Creativity and Innovation, Customer centric thinking, Customer enquiries, Customer experience, Customer Service, Customer-Support, Customer Value Proposition, Digital Fluency, Resilience, Self-Awareness, Sustainability awareness and action, Understanding Emotions, Workload Prioritization

Legal Disclaimer:

We are an equal opportunity employer and value ersity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neuroersity/neurocognitive functioning, veteran status or disability status. Iniduals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Title: Next Generation Associate Underwriter Accident & Health

Locations: Atlanta, GA, Plano, TX, Edina, MN, or Marblehead, MA

time type

Full time

hybrid

job requisition id

345308

Job Description:

Primary Details

Time Type: Full time

Worker Type: Employee

Title: Next Generation Associate Underwriter Accident & Health

The Opportunity: The purpose of this role is to support Accident & Health (A&H) underwriters in preparing quotes, following up with producers, and reviewing plan changes and amendments. You'll work closely under supervision to build a strong foundation in A&H underwriting principles and operations. As a participant in QBE's Next Generation Underwriting Program, you'll gain real-world experience as an Associate Underwriter, sharpen your interpersonal skills, and engage in an accelerated training curriculum that prepares you for a long-term career in underwriting within a global and erse environment.

This is a year-long program based in Marblehead, Massachusetts, where you'll receive immersive, hands-on training and shadowing opportunities with our expert A&H underwriting team. The goal is to equip you with the skills and confidence to transition into an independent underwriting role by the end of the program.

Upon successful completion, participants will transition into roles at one of our satellite A&H underwriting offices located in Atlanta, GA, Plano, TX, Edina, MN, or Marblehead, MA. Therefore, candidates must have ties to one of these locations, as relocation support is only offered for the first year in Marblehead.

• Location: Marblehead, MA
• Work Arrangement: This role is hybrid, where you will be expected to be in the Marblehead, MA office 4 days per week.
• The pay rate: $41.50

Responsibilities:

• Support the build upon product, system and process knowledge.
• Review the recommendations made based on QBE's appetite, pricing, coverage, and conditions of new business.
• Support the management of an assigned book of business under the supervision of a Senior Associate and Underwriter.
• Maintain and develop relationships with assigned select brokers.
• Evaluate risk on current customers and prospects.
• Provide a timely and professional level of service to internal and external customers.
• Assist with the review and analysis of the portfolio to evaluate progress toward business objectives and identify opportunities.
• Consistently adhere to underwriting compliance with business and regulatory requirements.
• Support the execution of timely and efficient underwriting activities by following established guidelines.

Work Experience:

Preferred Work Experience includes:

• Some relevant working experience in administrative support or customer service function, preferably in General Insurance companies.

Qualifications:

Necessary Qualifications include:

• Working knowledge of Microsoft Word, Excel and Outlook.
• Principles and processes for providing customer service
• Terminology, function and fundamental capabilities of common computer, software, information and communication technology devices, components, and concepts
• Undergraduate Degree

Disclaimer: Candidates must have completed their undergraduate degree between May 2025 and June 1, 2026. Those who graduated in May 2025 or later are eligible; however, degrees earned prior to May 2025 will not be considered.

Compensation Package: The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the role's complexity, its location, and the candidate's professional background, including their education and experience. Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE's annual discretionary bonus plan based on business and inidual performance. We encourage all candidates to apply, even if their salary expectations fall outside of this range, as we are committed to finding the right fit for our team.

QBE Benefits: We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to:

• Hybrid Working - a mix of working from home and in the office
• 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
• Competitive 401(k) program with company match up to 8%
• Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
• Tuition Reimbursement for professional certifications, and continuing education
• Employee Network and Community - QBE actively supports six Employee Networks, and many ways to give back to your community

Why QBE? What if you could have a positive impact - at work and in the world?

At QBE, we're enabling a more resilient future - for our customers, communities, environment, and for our people. We're building momentum to achieve something significant and know our people are at the center of our success.

Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind. And our international scale means we're big enough for your ambitions, yet small enough for you to make a real impact.

Join us now, so you can be part of our success - and we can be part of yours!

Equal Employment Opportunity:

QBE provides equal employment opportunities to applicants and employees without regard to race; color; gender; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; protected veteran status; or disability or any other legally protected status.

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States on a full-time basis without the need for current or future sponsorship.

Supplementary information

Skills:

Analytical Thinking, Backlog Management, Communication, Critical Thinking, Customer Service, Data Entry, Financial Advising, Insurance Underwriting, Intentional collaboration, Managing performance, Policy Compliance, Risk Management, Stakeholder Management, Underwriting Support

Title: Recovery Support Coordinator

Location: Franklin United States

Job Description:

ID

2025-6786

Job Locations

US-IN-Franklin

Category

Operations

Type

Regular Full-Time

Overview

Groups is a leading outpatient provider specializing in substance use disorder (SUD) treatment. We are committed to supporting underserved communities hit hardest by the opioid crisis. Since 2014, our local care teams have guided hundreds of thousands of iniduals on their path to recovery, helping them reclaim their purpose and dignity through compassionate, collaborative care.

Our evidence-based approach combines medication, group therapy, and personalized support, delivered online and in person by local providers. Founded on the belief that recovery extends beyond the traditional office visit, Groups helps members build a foundation for long-term recovery and the fulfilling lives they want and deserve. 

Together with our community partners, public agencies, and health plans, we are raising the bar in addiction health care—and we’re just getting started. 

Groups is changing lives. Join us.

The Recovery Support Coordinator at Groups is a vital member of the care team, working directly with members to provide recovery support services and coordinate care across clinical, social, and community settings. The Recovery Support Coordinator assists a defined panel of 160-180 members with Health-Related Social Needs (HRSN), treatment engagement,  seamless care coordination, and overall member wellness throughout their recovery journey. Recovery support interventions are an integral part of our care model, driving positive member outcomes and engagement in treatment. This position reports to the Recovery Operations Supervisor and receives clinical supervision from the local clinical leadership team.

Responsibilities

Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions of this position.

Member Support & Care Coordination

• Collaborate with a multidisciplinary care team—including counselors, prescribers, and other cross-functional team members—to ensure the delivery of high-quality, member-centered care.  This includes participation in regular interdisciplinary case conference meetings to drive care team decision making. 
• Build trusted relationships with members to drive change and assist members in achieving their recovery goals through empathy, motivational interviewing, and the use of lived experience (where applicable).
• Assist members in identifying personal and treatment-related goals, providing inidual coaching, coping skill support, and engagement in recovery activities.
• Support unengaged members to reengage in treatment services through intensive outreach interventions.
• Support new members by introducing them to the Groups care model and supporting them through the transition to care through outreach and engagement efforts. 
• Provide in-person, virtual, and telephonic support based on member and regional needs.
• Maintain a shared caseload, collaborating with the care team to ensure coordinated service delivery and removal of barriers to care.
• Support the completion of care pathways for members who are in special populations (i.e. members at the highest risk of disengagement or a poor outcome). 
• Link members to healthcare, behavioral health, social service, and community-based resources; follow up to confirm needs are met.
• Assist members in navigating practical systems such as insurance, pharmacy, housing, and transportation, empowering them to advocate for their own needs.
• Manage referrals, releases of information (ROIs), and other documentation to facilitate smooth transitions of care.
• Serve as a community connector and advocate, promoting recovery-positive language, reducing stigma, and fostering inclusion within community networks. Become an expert in local community resources and recovery networks.

Administrative & Operational Support

• Deliver outstanding customer service to members, visitors, and community partners.
• Maintain accurate, timely, and compliant documentation in the electronic health record (EHR).
• Support daily operations, including group facilitation logistics, scheduling assistance, office maintenance, and safety standards.
• Assist clinicians, providers, and members with treatment-related tasks, including prescription management, toxicology submissions, prescription coordination, appointment scheduling, and responding to member inquiries via various communication channels (phone, SMS, email, chat, etc.).
• Participate in weekly interdisciplinary team meetings and ongoing continuing education as required.

Other Duties & Responsibilities :

• • Engage in community outreach activities and education, as necessary.

• Perform other duties as assigned.

Knowledge, Skills, and Abilities:

• Strong interpersonal and communication skills, with the ability to build trust and motivate members in recovery.
• Knowledge of recovery-oriented care, harm reduction, motivational interviewing, and trauma-informed practices.
• Ability to identify and navigate and connect members to appropriate community resources and support systems.
• Excellent organizational and time-management and problem-solving skills, with the ability to handle multiple priorities.
• Ability to maintain confidentiality, professional boundaries, and a high standard of ethics.
• Proficiency in G-Suite, email, electronic medical records, and other digital tools.
• Strong problem-solving skills and adaptability in a team-based environment.
• Commitment to Groups’ mission and values, including member-centered care and recovery support.
• Ability to work evenings or flexible hours as needed.

Qualifications

• Salary range: $43,000-$50,000/ year  Based on experience, and education

  Schedule: Mon 9:30a-7:30p; Tues 9:30a-6:30p; Wed 9a-8p; Thurs 9a-7p; One Day WFH

• High school diploma required; Associate’s degree in Social Services, Human Services, Psychology, or related field preferred. 

• Peer Support Specialist / Peer Recovery Coach certification may be preferred or required in select programs or states, if applicable.

• Minimum of two (2) years’ experience in case management, care coordination, peer support, or a related field preferred; and experience working with iniduals with substance use or mental health challenges preferred.

• Experience using Electronic Health Records (EHR).

• Reliable internet access (50M download / 10M upload) and strong WiFi if working remote.

• Must meet state-specific background screening and pre-employment requirements (which may include fingerprinting, drug testing, CPR/First Aid, or health screening).

• Valid driver’s license and access to a vehicle (if role includes community travel).

Title: Administrative Assistant to Parks & Recreation

Location: Renton United States

Job Description:

The City of Renton is seeking a forward-thinking Administrative Assistant to support a Parks & Recreation Department undergoing major modernization and system upgrades. This a great position for someone who thrives in project management, process improvement, and change management, as well as incorporating a strong customer focus, initiative, adaptability, and a positive attitude to fast-evolving operations. The incumbent will help improve workflows, support new financial and legislative software transitions, coordinate cross-department projects, and build systems that make the department more efficient, responsive, and community-centered. We are looking for a problem solver who enjoys learning new technology, streamlining processes, anticipating needs, collaborating with others, who elevates the work environment and helps set a standard of excellence. If you are motivated, detail-oriented, and excited to contribute to a culture of teamwork, equity, and continuous improvement, we encourage you to apply.

Minimum Qualifications:

EDUCATION, EXPERIENCE, AND LICENSE REQUIREMENTS:

• 2 years of college-level coursework specializing in business administration or a closely related field.
• 4 years' administrative support experience.
• Or 6 years combined education and experience.
• Valid drivers' license and successful passing of a required driving record check
• Successful passing of a required background check.

2025 Annual Salary Range as listed

2026 Annual Salary Range $77,174 - $102,700

Working for the City of Renton comes with anexcellent benefits package, including:

• Deferred compensation with the city contributing 4% of the employee's salary.
• Medical, dental, vision and life insurance at affordable rates
• Paid leave for vacation, sick, eleven holidays and two personal holidays a year
• State of Washington Department of Retirement Systems Public Employee Retirement Systems (PERS) plan enrollment

If invited to interview you will be notified via email in mid-December.

Telework Program

The City of Renton supports workers performing in a hybrid capacity (partial telework/in-office) where job responsibilities can be performed remotely. This position may be eligible for a telework arrangement, up to 2 days remote, based on the operational needs of the City and specific Department. Regardless of job title or telework arrangement, City of Renton employees must reside in Washington State and within a reasonable distance to their worksite to respond to workplace reporting requirements.

For a full job description click here

ESSENTAIL FUNCTIONS:

• Provide administrative support to the Parks & Recreation Administrator relieving them of clerical duties including composing and proofreading a variety of correspondence, memos, reports and other materials.
• Organize and coordinate office functions, activities and communications.
• Maintain complex and comprehensive financial records and files pertaining to departmental expenditures, budget balances, payroll and operations.
• Prepare a variety of statistical, financial and narrative reports and records as necessary.
• Assist in budget preparation and maintenance, input invoices, track expenditures.
• Coordinate purchase of office supplies, equipment and other expenditures.
• Develop new and improved systems, procedures and forms as a result of new policies or directives or routine research and analysis; assist with implementation after securing approval.
• Manage calendars for Administrator including department and ision meetings, city-wide outreach, up to and including agenda setting and facilitation, as appropriate
• Assure efficient workflow and office operations.
• Coordinate and monitor projects involving Parks and Recreation. Provide administrative support to the City of Renton committees, commissions, council, and other department groups, including setup and attendance at meetings, publishing notices, creating and posting agendas and completing meeting minutes. Create agenda bills, coordinate with staff contact and process through City Clerk's office according to procedures and deadlines.
• In collaboration with other Parks and Recreation staff, oversee the management of professional service contracts, funding agreements, and/or other legal documents held by the department including coordination with consultants or organization, creation of contracts or agreements and forwarding to legal for review and approval, signatures, A/P, setup recording payments and renewal notification.
• Have knowledge and understanding of the Open Public Records Meeting Act and Robert's Rules of Order. Assist with record retention by the State Record retention guidelines and city practice. Gather records in response to Public Records Requests and the Public Records Act.
• Participate on a variety of City committees, study groups and task forces.
• May supervise, evaluate and direct the work of administrative staff; maintain knowledge of all programs used by staff to provide back up support as needed.
• Provide administrative support to various Advisory boards; facilitate and track board/commission member training.
• Coordinate and manage varied inventory (tablecloths, easels, projectors, laptops, vehicles, carts).
• Oversee the management of contracts held by Parks & Recreation including, proofing, and obtaining legal review and approval, signatures, A/P set up, recording payments and renewal notification.
• Assist with setup, tear down and/or staffing public events.
• Create agenda bills related to Parks & Recreation matters for council meetings; coordinate with staff contact and process through City Clerk's office according to City of Renton procedures.
• Contribute to an environment of teamwork and respect.
• Foster a culture of equity and inclusion by recognizing the erse needs and perspectives of groups and iniduals.
• Remain current with relevant technological advancements as it relates to field.
• Participate in and help provide cross-training in processes as directed by management to ensure a well-rounded team for coverage purposes.
• Maintain regular, reliable, and punctual attendance.
• Perform other duties as assigned.
• May be assigned to support City priorities during emergencies.

PHYSICAL DEMANDS:

• Drive to offsite locations to perform essential functions.
• Move throughout City facilities and buildings.
• Operate a computer and other office equipment.
• Communicate with City employees and residents.
• Lift or move items weighing up to 30 pounds occasionally.

WORK ENVIRONMENT:

• Work is performed in an office environment (and outdoors in all weather conditions occasionally).
• Noise level in the office is moderately quiet (and noise level out in the field is moderately loud).
• Work evening and/or weekend hours as needed.
• Night meetings may be required.

Approved reasonable accommodation requests will be made to enable iniduals with disabilities to perform the essential functions of the job.

Selection Procedure

Please consider visiting the City of Renton's Career Center for more information about our hiring process, benefits and other useful information. The City of Renton embraces a erse and inclusive workforce and prides itself on promoting collaboration and teamwork in a positive environment while providing high quality services to the community. For more information about the City of Renton, please visit the following website: Why RentonThe City has adopted an anonymous application process that prevents hiring managers from seeing personal identifiers, including candidates' names, addresses, and other similar information. This eliminates the possibility of unintentional or implicit bias during the screening of applications. For that reason, you will not have the ability to attach any documents to your application, including a cover letter or resume. Please make sure to submit a complete, detailed, and updated job application.

Accommodation

Iniduals needing accommodation in the application, testing, or interview process may contact [email protected] at least 2 days prior to the need.

Communication from the City of Renton: We primarily communicate via e-mail during the application process. E-mails from rentonwa.gov and/or governmentjobs.com should be placed on your safe domain list to ensure you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. We also communicate via text and encourage you to sign up for text alerts when completing your job application.

Recruitment Process: The screening process will include a review of minimum qualifications and applicants selected for an interview will be invited via email to self-schedule a time through the Government Jobs account. At minimum, this position will be subject to a standard criminal background check and professional reference check. This position requires driving and is also subject to a driving record check from the WA State Dept of Licensing (or other state equivalent). Driving records will be evaluated based on a points system depending on the infraction and severity.

This position is Non-Represented and the applicable benefits are as follows:

Medical/Dental/Vision Insurance

• Employees are offered a choice of medical/vision coverage through either Kaiser Permanente or the City's self-insured plan. Preferred Provider Option is available through the self-insured plan. Rates for both plans are available on the Benefit webpage. Please click on the link at the bottom of the page for details.
• The dental insurance plan covers services such as regular checkups, x-rays, fillings and crowns. Orthodontia coverage is also provided.

Deferred Compensation Program

• The City contributes 4% of the employee's base wage rate into a deferred compensation retirement plan.
• Employees may also set aside a percentage of their earnings on a tax-deferred basis.

Retirement Plan

• Employees are enrolled in the State of Washington Department of Retirement Systems Plan (PERS).
• Both the employee and employer contribute to the plan.

Life Insurance

• A group term life insurance policy is provided to each employee at a value equivalent to the annual salary, up to $50,000.
• Each eligible dependent is also provided with a $1,000 policy. There is no cost to the employee.
• Optional supplemental insurance is available for employees and their dependents at group rates.

Long Term Disability Protection

• Many employees are provided with a long term disability policy up to the equivalent of 60% of their salary.

Flexible Benefits

• The City offers employees the opportunity to open two separate tax-free accounts through salary reduction. One account is to pay for expenses not covered by health insurance and the other account is for child care costs.

Vacation

• Employees accrue vacation beginning with the first day of employment as follows: 12 days per year (0-5 years); 18 days per year (6-10 years); 21 days per year (11-15 years); 24 days per year (16-20 years); and 27 days per year (21+ years).

Sick Leave

• Upon employment, the employee receives a sick leave bank of 24 hours, with an additional 24 hours awarded after three months.
• Thereafter, sick leave accrues at the rate of four hours each pay period.

Employee Assistance Program

• A confidential counseling assessment and referral service is available without cost to employees and family members for help with personal, family or job-related problems.

Paydays

• The City of Renton pays employees on the tenth and the twenty-fifth of each month (24 pay periods each year).

Holidays

• The City recognizes eleven holidays and offers two "personal" holidays each calendar year for most employees.

Hours of Work

• Flexible work schedules are available in many departments.

Transportation

• Unlimited free rides on various bus systems as well as various carpool and rideshare options are available for City employees.

Management Leave

• All non-represented employees that are non-overtime eligible shall be given a management leave bank of non-accruable leave in the following amounts: 56 hours for Administrators, Deputy Administrators, Directors, and the City Clerk; 40 hours for Managers, Analysts, and Others
• Non-accruable management leave is to be used within the calendar year that it is credited to employee's leave bank.
• Management leave may not be "rolled over" from one year to the next.

Please see the City of Renton Benefits webpage for more information.

01

Why are you interested in the Administrative Assistant position with the Parks & Recreation department?

02

Please state how many years of professional experience you have in supporting projects, process improvements, or technology. Please include the number of years, employer name, your role, and the type of project or systems-focused work you provided.

03

Please rate your experience working with data systems or tools (examples: Excel, financial systems, CRM, project management tools, or other databases).

• None
• Low: Basic functions, data entry, or simple tracking
• Medium: Intermediate functions, data, entry, tracking, data organization, reporting, or multiple system navigation
• High: All of the above and advanced functions, designing workflows, analysis, dashboards, or system/process improvement

04

Please briefly describe your experience supporting or coordinating process changes, system upgrades, or operational improvements. Example: new software implementation, workflow redesign, new procedures, cross-team coordination). If none, write N/A.

05

Please check all of the areas in which you have relevant administrative or project management experience in.

• Assisting with or coordinating process or system improvements
• Supporting contracts, funding agreements, or technical documentation
• Coordinating and managing resources (equipment, materials, schedules, or inventory)

06

Please briefly describe your experience preparing, editing, or proofreading materials for public-facing or internal audiences. Include your role, types of documents, level of detail you were responsible for, and purpose of communication. If none, write N/A.

07

Please rate your proficiency with the Microsoft PowerPoint.

• None
• Low: Creating slides, changing fonts/colors/background
• Medium: All of above and creating slideshows
• High: All of the above and customizing animated presentations, using transitions, creating polished presentations for public or executive audiences

08

Please state your leadership/supervisory experience. Please specify your direct role in leading or supervising others (include if you lead or supervised, evaluated, and directed others). If you do not have this experience, please write N/A.

09

Thank you for your interest in joining the City of Renton team. We have adopted an anonymous application process that prevents hiring managers from seeing personal identifiers, such as candidates' names, contact information, etc. For that reason, you will not have the ability to attach any documents to your application, including a cover letter or resume. You must thoroughly complete the education section (if applicable to the qualifications of this position) and work experience section in chronological order. You must also provide a thorough response to each of the Supplemental Questions. Please make sure to submit a complete, detailed, and updated job application as described above without any personal identifiers included. Failure to do so may result in elimination from further consideration. Have you read and understood the information listed above?

• Yes, I have read and understood the information listed above.

Required Question

Employer City of Renton

Address 1055 South Grady Way

Renton, Washington, 98057

Title: Order Execution/Management

Location: Wendell United States

Job Description:

Job ID

487116

Organization

Smart Infrastructure

Field of work

Sales

Company

Siemens Industry, Inc.

Experience level

Mid-level Professional

Job type

Full-time

Work mode

Hybrid (Remote/Office)

Employment type

Permanent

Location(s)

• Wendell - North Carolina - United States of America

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That's why we always put our people first. Our global, erse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?

Here you will work in a modern, dynamic factory environment, where we increasingly rely on artificial intelligence (AI) to optimize production processes and drive innovation.

Transform the everyday with us!

About Smart Infrastructure - Electrification and Automation:

Smart Infrastructure's Electrification & Automation (EA) team delivers a full range of energy distribution systems and solutions that power today's electrical grids-and shape tomorrow's. From electric-vehicle charging and photovoltaic inverters to medium-voltage distribution equipment and automation solutions, our portfolio supports the evolving needs of a more reliable, sustainable, and future-ready grid.

Our U.S. headquarters in Wendell, North Carolina is a hub for engineering, manufacturing, and assembly. The site produces EV chargers, photovoltaic solutions, motor control centers, retrofit and replacement breakers, and more-all contributing to the transformation of how energy is delivered and consumed.

We are looking for an Order Execution / Management Administrator. This position will be based in Wendell, NC.

In this role, you will manage the full lifecycle of customer sales orders-from order entry and validation through delivery coordination, cost control, and collection. You'll serve as the primary administrative contact for customers and internal partners, ensuring accurate orders, smooth execution, and a positive customer experience.

You will report to the Manager of Contract Administration and collaborate closely with customers, factories, project managers, and internal operations teams.

You'll make an impact by:

• Enter and validate customer orders against purchase Order and original Proposal.
• Process credits, returns, repairs and warranty orders as needed.
• Requisition parts and deliveries for the customer order.
• Close coordination with customer, factories and project management throughout the execution of the contract
• Primary contact for administrative and contract question for customer

You'll win us over by having the following qualifications:

Basic Qualifications:

• Enter, verify, and process customer orders based on purchase orders and proposals
• Coordinate credits, returns, repairs, and warranty-related orders
• Requisition parts and schedule deliveries to support customer orders
• Maintain close communication with customers, factories, logistics, and project management throughout the contract lifecycle
• Act as the primary point of contact for administrative and contract-related questions
• Monitor order progress, timelines, and associated costs to ensure successful execution

Preferred Qualifications:

• Familiar with Siemens LV & MV solutions

About Siemens:

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers. Learn more about Siemens here.

Our Commitment to Equity and Inclusion in our Diverse Global Workforce:

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the ersity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.

#LI-BJ1 #WendellMFG

You'll Benefit From

Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html

The pay range for this position is $54,835 - $94,003 annually. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law

Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law.

Reasonable Accommodations

If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form.

Pay Transparency

Siemens follows Pay Transparency laws.

California Privacy Notice

California residents have the right to receive additional notices about their personal information. To learn more, click here.

Criminal History

Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.

Title: Hotel Booking Coordinator-Hybrid

Location: Orlando, FL United States

Job Category: Sales & Marketing

Requisition Number: HOTEL019885

• Full-Time

Job Description:

Holiday Inn Club Vacations is searching for iniduals who excel in their role and are committed to delivering an exceptional experience for our guests, owners, and team members. We look for iniduals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect, encourage success and build relationships? We're looking for people like this to join our friendly, engaged, professional team.

POSITION DESCRIPTION:

This position is critical to delivering outstanding customer service and operational excellence for both internal and external partners. The specialist will expertly manage reservation requests and cancellations through various communication channels, including phone calls, emails, and internal submissions. This role also encompasses vital administrative support functions to ensure seamless operations and enhance the overall guest experience.

ESSENTIAL DUTIES AND TASKS (up to five):

• Efficiently Process Reservations: Handle reservation requests and cancellations promptly and accurately, ensuring a smooth experience for guests
• Resolve Booking Issues: Address and resolve electronic booking failures efficiently to minimize disruptions and enhance customer satisfaction.
• Relationship Management: Build and maintain strong relationships with internal and external business partners through effective and proactive communication.
• Provide Tailored Solutions: Deliver innovative booking inventory solutions to partners, contributing to overall business success.
• Expert Platform Navigation: Navigate and utilize multiple booking platforms (e.g., GDS, booking links, TSW/NEXT) with proficiency to optimize operations.
• Email Management: Oversee and manage multiple email inboxes effectively, ensuring timely responses and resolution of inquiries.

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.

EDUCATION and/or EXPERIENCE

• High School Diploma or GED equivalent; higher education preferred

CERTIFICATES, LICENSES, REGISTRATIONS

• N/A

QUALIFICATIONS

• Minimum of 2 years in a call center environment, preferably within the hospitality or timeshare industry.
• Exceptional written and verbal communication skills.
• Strong familiarity with timeshare and hospitality operations, enhancing service delivery.
• Availability to work evenings and weekends as required by business needs.
• Basic data entry proficiency and knowledge of Microsoft Office Suite.
• Strong organizational skills with the ability to manage multiple priorities under time constraints.
• Proven ability to collaborate professionally with vendors, hotel groups, and company leadership.
• Committed to maintaining a high level of professionalism and diligence in all interactions.
• Ability to handle difficult situations and resolve conflicts calmly and professionally.
• Proven ability to prioritize tasks and manage time efficiently in a high-volume environment.
• Experience collaborating in team settings to achieve common goals and improve processes.
• Willingness to learn new systems and processes quickly and adjust to changing business needs.

PHYSICAL DEMANDS:

• Must be able to stand, walk, sit, climb stairs, and talk for extended periods of time. Be able to lift 10 lbs.

WORKING CONDITIONS:

• The incumbent in this position spends most of the time in an air-conditioned office. Incumbent must be flexible to adapt to immediate changing situations and environments based on staff and guests needs. Or in a virtual environment where it is the team members responsibility to ensure reliable internet connection.

WORK SCHEDULE/HOURS:

• SHIFT: 10:00am-6:30pm Off Sunday/Monday (Wednesdays/Thursdays, in office day) - Must be flexible as needed for business operations.

RATE OF PAY: $16.87 hourly

Title: Marketing Administrative Specialist

Location: Tustin United States

Job Description:

OVERVIEW

The Marketing Admin Specialist functions as a coordinator for Marketing, engaging with Compliance, Finance/Accounting, Legal, modality business units, and the Market Insights and Analytics team, ensuring efficient management of the administrative aspects of marketing projects. The incumbent serves as a resource to Marketing leaders to support connectivity between business objectives and the tasks that must be managed to achieve outcomes.

RESPONSIBILITIES

This is a remote position located in the USA. The eligible candidate will reside in the USA.

• Monitors and documents transactions for the Marketing department's ad and promo budget, including facilitating processes to support forecasting and closing reports.
• Create and coordinate the distribution/collection of communications, including timelines, project related documents, data reviews, and calendar maintenance as it relates to the overall marketing department's goals and objectives with the purpose of streamlining team operations.
• Independently handles assigned projects, routine reports, and administrative responsibilities in a timely and efficient manner.
• Coordinates the preparatory aspects of budget meetings, forecasting and closing exercises.
• Offers executive-level support to the VP of Marketing and the Marketing Team, ensuring the management of time-sensitive and confidential matters while addressing project requirements and efficiently resolving issues
• Provide administrative support for events, webinars, or promotional activities, ensuring all logistics are in place.
• Assist in the coordination of marketing campaigns, including tracking progress, maintaining timelines, and communicating updates.
• Work with vendors and contractors to obtain quotes, process invoices, and ensure timely delivery of services or materials. (Pinnacle exhibits, Freeman logistics, applied radiology pub med, AuntMinnie forums, IMV data market research).
• Assist in building sales kits with menus, brochures, and guides to support sales.
• Process daily accounting including reconciliation of payable accounts, tracking and managing inventory.

QUALIFICATIONS

• Strong command of MS Office Suite products with advanced knowledge of Outlook, Excel, PowerPoint and Word
• Ability to analyze, organize and prioritize work while meeting multiple deadlines
• Ability to participate in project related meetings and identify appropriate action items or tasks that should be captured and monitored
• Ability to navigate multiple departments to identify resources to assist in completing work tasks
• Familiarity with financial processes, such as budgeting and forecasting
• Ability to effectively apply interpersonal skills to establish and maintain effective working relationships with others
• Ability to communicate effectively both written and verbally in order to exchange and/or provide information to staff and others
• Pay Information: Min $49,300 to Max $79,300 (DOE)

#LI-LP

#LI-Remote

About us!

Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a erse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family.

Music Streaming Platform Customer Service Expert

Company Description:

Company Description: We are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of ersity of thought, experience and background. We celebrate our ersity and embrace it whole-heartedly. Sutherland is an equal opportunity employer. We promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of One Sutherland Team, Playing to Win.

Job Description:

As a Support Superstar, you’ll be the voice behind the music, ensuring top-tier support for users. Your key responsibilities will include:

•  Assisting users via email and web messaging with their inquiries and concerns
•  Resolving account and payment issues smoothly and efficiently
•  Answering “How to” and FAQ questions with clarity and confidence
•  Troubleshooting and fine-tuning the Music Streaming Platform experience for our customers

What You’ll Get:

•  Work from home flexibility
•  Competitive salary package
•  Additional health & life insurance
•  21 days of paid annual leave
•  Food vouchers & employee discounts
•  Career growth opportunities within Sutherland
•  Ongoing training & learning programs
•  Rewards & recognition programs

Why Join Us?

•  24/7 psychological support program
•  Multisport card (partially covered)
•  Fun corporate events, wellness initiatives & team buildings
•  Corporate social responsibility activities
•  Exposure to global business expertise

What We’re Looking For:

•  Strong English skills (B2 or above) – so you can communicate effortlessly with our global audience
•  Availability to work flexible shifts, including weekends
•  Previous customer service experience – a plus, but not a dealbreaker
•  Excellent communication skills – as smooth as a jazz saxophone solo
•  A positive, problem-solving attitude – even on the toughest tracks

Title: Customer Success Advisor

- AMER

Location: Denver United States

Job Description:

Job Requisition ID #

25WD93455

Position Overview:

As a Customer Success Advisor, you'll support customers by helping them realize more value from their Autodesk solutions. Your strong understanding of customer needs and proactive approach will allow you to create positive experiences across the customer journey.

Our Customer Success team is a collaborative, driven, global organization devoted to providing excellent experiences for our customers. We're dedicated to helping our customers succeed with their Autodesk solutions so that they achieve their goals, and we earn their loyalty. As a team member, you'll be encouraged to contribute ideas and shape our customer success practices.

This will be a hybrid position in our Denver office.

Responsibilities:

• Proactively engage with customers based on triggered risk signals

• Establish strategies to increase customer product usage and value

• Identify and assist at-risk accounts to ensure customer success

• Collaborate with Sales, Renewals, Channel Partners, Support, and Services to support customer needs

• Deliver a high-quality experience that strengthens customer satisfaction and loyalty

• Identify opportunities to expand customer relationships through valuable interactions

Minimum Qualifications:

• 1-3 years in Customer Success, Account Management, or a related customer-facing role

• Ability to work independently and contribute to team goals

• Experience with cross-functional collaboration with internal and external stakeholders

• Familiarity with Salesforce or similar CRM systems

• Basic understanding of SaaS, cloud-based software, or subscription business models

• An interest in Autodesk customer industries (AEC, MFG, M&E)

Learn More

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk - it's at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you're an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Benefits

From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/

Salary transparency

Salary is one part of Autodesk's competitive compensation package. For U.S.-based roles, we expect a starting base salary between $49,100 and $79,420. Offers are based on the candidate's experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Sales Careers

Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales

Equal Employment Opportunity

At Autodesk, we're building a erse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Diversity & Belonging

We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/ersity-and-belonging

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).

Title: Associate Clinical Specialist

, West

Location: Warsaw United States

Job Description:

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

MedTech Sales

Job Sub Function:

Inside Sales -- MedTech (No Commission)

Job Category:

Professional

All Job Posting Locations:

Remote (US), Warsaw, Indiana, United States of America

Job Description:

About Orthopaedics

Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that's reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

We are searching for the best talent for an Associate VELYS Clinical Specialist, West to join the VELYS Clinical Experience, Marketing Operations Team. This is a field-based role available in the United States however the ideal candidate will be based on the West Coast.

Position Overview:

The Associate VELYS Clinical Specialist will report directly to the Manager of VELYS Clinical Experience, Marketing Operations.

Responsibilities:

• Execute with excellence a deep clinical knowledge of the VELYS suite of digital surgery products including Orthopedic Robot, navigation hardware and software, connected patient and provider insights software. In addition to the DePuy Synthes Total Joint Reconstruction implant portfolio
• Facilitate customer experiences, creating comfort and confidence with the utilization of VELYS Robotic-Assisted Solution and navigation systems for orthopedic surgeons, OR staff, and field sales force during the launch of VELYS technology into their surgical practice.
• Collaborate with JNJ cross functional partners to drive adoption and utilization.
• Provide clinical surgical support for VELYS robotic-assisted solution and navigation surgical cases as necessary focusing on assigned territory with occasional nationwide travel.
• Support the VELYS Robotic Assisted Solution product portfolio and marketing at society events.
• Partner with sales, professional and commercial education to establish and achieve annual goals

Leadership:

• Lead and manage change by demonstrating Credo-based leadership behaviors.
• Effectively influence employees at all levels of the organization
• Build strong relationships and credibility with surgeons and Key Opinion Leaders through external engagements.
• Navigate and succeed in a matrixed organization by fostering collaboration, demonstrating an enterprise mindset, and driving results without direct authority.
• Contribute effectively to cross-functional projects, ensuring alignment and achievement of key goals.
• Uphold the highest standards of professionalism, ethics and compliance, and actively support our compliance program-related initiatives, programs, trainings, and activities.
• Ensure full adherence to all applicable laws and regulations relating to DePuy's business activities and Policies and Procedures of the Health Care Compliance Program and Johnson and Johnson Business Code of Conduct.

Qualifications:

Required:

• BA/BS or 3 years of joint arthroplasty experience
• Highly self-motivated with strong organizational skills.
• Independently manage time and priorities effectively
• Maintain company compliance with Johnson & Johnson Credo
• Interest in Medical Devices, Software, Hospital IT and Video Technology
• Open to and enthusiastic about traveling up to 75%.
• Exceptional written and verbal communication skills
• Skilled in delivering impactful presentations.

Preferred:

• In-depth knowledge of anatomy and robotic arthroplasty
• Strong clinical experience preferred in an OR environment
• Extensive hands-on clinical experience with robotic surgery
• Previous experience in portfolio management or marketing for joint reconstruction and trauma

Primary Location: Washington, Oregon, Idaho, California, Utah, Nevada, Montana, or Colorado.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and iniduals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an inidual with a disability and would like to request an accommodation, please email the Employee Health Support Center ([email protected]) or contact AskGS to be directed to your accommodation resource.

The anticipated base pay range for this position is $79,000 to $127,650.

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for inidual and the corporation's performance over a calendar/performance year. Bonuses are awarded at the Company's discretion on an inidual basis.

Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.

Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).

Employees are eligible for the following time off benefits:

• Vacation - up to 120 hours per calendar year
• Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year
• Holiday pay, including Floating Holidays - up to 13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year

Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits

On October 14, 2025, Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.

It is anticipated following conclusion of the transaction, you would be an employee of DePuy Synthes, and your employment would be governed by Orthopaedics employment processes, programs, policies, and benefit plans. Details of any planned changes would be provided to you by Orthopaedics at an appropriate time and subject to any necessary consultation processes

#LI-MK2

#LI-Remote

Required Skills:

Preferred Skills:

Arthroplasty, Communication, Customer Centricity, Customer Experience Management, Problem Solving, Product Knowledge, Sales Platforms, Solutions Selling, Total Joint Arthroplasty

Title: Customer Service Representative

Location: Carmel United States

Job Description:

Work Flexibility: Remote

Schedule -

• Monday - Friday 8:30 - 5:00 EST

• Overtime as business needs

What you will do -

• Provide phone support for inquiries from sales and healthcare professionals

• Engage, interact, and respond in a prompt, accurate, courteous and poised manner in order to encourage positive business relationships

• Process all work in accordance with relevant working practices and standard operating procedures

• Provide feedback and suggestions to improve service levels, internal processes and customer support methodology

• Consistently demonstrate a positive, constructive, and cooperative attitude in the business environment

• Provide support beyond standard hours as needed if call volume and/or workload require additional time

• Support Sales Department by providing answers to questions generated by telephone, e-mails and fax. Research responses with sales

• Additional responsibilities may include, but are not limited to : Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken, determine charges for services requested, collaborate with Corporate Accounts Receivable for collection payments, and/or arrange for billing, prepare product or service reports by collecting and analyzing customer information, coordinate sequence and release of back orders according to stock availability, maintain customer pricing in ERP system, including entering contracts as required, implement and support Quality initiatives throughout branch, implement procedures to maintain accurate inventory records in the ERP system through proper billing and replenishment processes, implement procedures to manage inventory shelf life and expiry records, and support and participate in the branch cycle counting process.

What you need -

Required -

• 2+ years of experience

• High school diploma or equivalent

• Ability to work flexible hours, as needed to support the business needs, including weekend(s), evening(s) and some holidays

Preferred -

• Bachelor's degree

• SAP and GHX

$20.08 - $25.28 per hour plus bonus eligible + benefits. Inidual pay is based on skills, experience, and other relevant factors.

Posted: December 2, 2025

Travel Percentage: 0%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to iniduals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

DSHS ESA Child Support Enforcement Officer 3 - Lead Worker 

Salary $5,137.00 - $6,906.00 Monthly

Location  Pierce County – Tacoma, WA

Job Type Full Time - Permanent

Job Number 2025-08437

Department Dept. of Social and Health Services

Division ESA

Job Description:

Do you enjoy helping others, sharing your knowledge, and making sure tasks are completed thoroughly and thoughtfully with care and consistency? Do you have experience in child support and want to mentor others in collection best practices? The Division of Child Support is looking to welcome a Support Enforcement Officer 3 to serve as a lead worker in their Tacoma office. In this position, you'll be a go-to resource, a mentor, and a trusted leader.

As a lead worker, you'll support families across Washington state by helping make sure children receive the financial and medical support they need to grow and thrive. You'll also serve as a key resource for your team-training others, answering questions, reviewing work, and act on the behalf of the supervisor when needed.

This is a hybrid position requiring 1 day per week in the office. 

See why people like you choose careers at DSHS:

Pierce County employees are eligible to receive an Orca Card for transportation needs.

Some of what you will do: 

• Train staff in all aspects of child support collections and enforcement.
• Review work and explain child support laws and procedures in ways that are clear and practical.
• Audit work and processes to ensure we're meeting both state and federal guidelines.
• Make critical casework decisions such as initiating, preparing, signing, and serving administrative and legal support enforcement actions.
• Establish Administrative Child Support Orders by researching and locating income information. 
• Analyze, interpret, and apply State, Tribal, Federal, and International laws pertaining to paternity. 
• Maintain technical expertise amidst constant changes in laws, policies, and procedures in order to be a resource for the team.
• Negotiate debt repayment terms.
• Calculate complex financial and medical child support obligations and arrearages.
• Assist with developing and implementing training plans and performance management plans.
• Assist walk-in customers.
• Act on behalf of the supervisor in their absence.

Who should apply?

Two years of college level coursework*,  

AND 

Four years* of experience related to child support enforcement and/or debt collection, including two years of experience as a Support Enforcement Officer.  

• Note: Equivalent education and/or experience may be substitute year for year.

Additional knowledge, skills and abilities we are looking for:

• Understanding of laws and regulations: Knowledge of State statutes and Federal regulations, court decisions, paternity proceedings, accounting and collection practices, legal rights, and remedies in support enforcement.
• Customer service: You listen actively, speak respectfully, and support clients in often challenging situations.
• Team leadership: You're confident mentoring others and helping them grow in their roles.
• Collection experience: You have experience with enforcement practices, interpreting financial records, and tracking payments.
• Time management: You juggle competing tasks and deadlines without letting the details slip.
• Investigative skills: You know how to gather information from various sources to make informed decisions.
• Adaptability: You stay steady and responsive in a fast-changing policy and workload environment.
• Technical skills: You are comfortable using case management systems like the Support Enforcement Management System.
• Independence: You work well on your own, make sound decisions, and stay focused on priorities.
• Conflict resolution skills: To calmly and respectfully de-escalate difficult or emotionally charged interactions.
• Strong communication skills: Able to clearly explain complex legal and financial information to iniduals from erse backgrounds.

Interested? 

The Department of Social and Health Services' (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency's vision that you bring an equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ iniduals, immigrants and refugees, and families building financial security.  

Questions? Please contact the assigned DSHS recruiter by email and quote job number 08437.

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing.

 E-Verify is a registered trademark of the U.S. Department of Homeland Security.

Hybrid- Associate Technical Support Analyst

Locations Atlanta, GA

Full time

Hybrid

Overview of Position

• Starting Pay: $18/hr.
• This role follows a Hybrid Model, which will require going into the
• Atlanta office: 260 Interstate N Cir SE, Atlanta, GA 30339

What makes us different?

• Your medical benefits begin on your first day
• We provide excellent compensation and retirement programs
• We deliver exceptional paid time off
• We provide tuition reimbursement available after 6 months

What will be my duties and responsibilities in this job? 

• Provide high-quality technical support to effectively diagnose and resolve support incidents reported by external customers.
• Troubleshoot, diagnose, and resolve complex issues across a wide array of PC’s, laptops, Apple computers, tablets, printers, wireless and POE security cameras, mobile phones, and other business and personal devices.
• Provide excellent customer service and ownership of technical support issues.
• Work well in a high energy, dynamic, and collaborative environment.
• Provide appropriate responses and expectations in a timely and efficient manner.
• Work as the customer's advocate, demonstrating expertise in support processes and functions, including escalations, complex issue resolution, and customer retention.
• Technical Support Analysts may be required to perform other job related duties as directed by a member of management to meet business needs and objectives.

What are the requirements needed for this position? 

• 6 months experience with customer service, troubleshooting, analytical, and problem-solving.
• Strong experience and working knowledge in one or more of the following technical specialty areas:
  • PC Support: MS Windows, MS Office, Apple OS X, home and small business networking/Wi-Fi, printers, card readers, projectors, etc..
  • Mobile Support: iPhone/iPad/iOS, Android phones and tablets, Kindle / e-readers, Fire Tablets.
  • Smart Devices: voice assistants, smart lights, smart TV’s, wearable technologies and other automation systems.
• High school diploma or GED (post-secondary education preferred).
• Must be able to type 30-40 WPM.

What other skills/experience would be helpful to have? 

• Bachelor’s degree preferred, Associates degree a plus.
• 1 year of experience in technical support role.
• Technical certifications from organizations such as CompTIA A+, Network+, Microsoft, Apple, or other related bodies in the technical industry.
• Experience working within a support organization providing phone/chat/email based support to customers.
• Strong working knowledge of support services tools and applications such as CRM, knowledge base, remote diagnostic and monitoring tools, collaboration tools, etc.
• Excellent verbal and written communication and interpersonal skills.
• Experience in writing technical documentation for inclusion in a Knowledge Base.
• Experience with providing training and coaching, either to customers or to internal colleagues.
• Able to collaborate, interact, cooperate and motivate across job functions and teams.
• Bilingual (Spanish and English) both written and verbal

This is a Full-time job.  Assurant's hours of operation are 24/7, 365 days per year. The 40-hour work week schedule would be within the hours of operation and may be subject to change based on business needs. Work schedules are generally set for several months at a time but are subject to change based on business needs and we have periodic shift bids that help determine your work schedule.  Interested candidates must have a reasonable degree of schedule availability and flexibility to work varying schedules throughout the year.

Pay Range:

$18.65 - $33.81

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

Helping People Thrive in a Connected World

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?

Company Overview

Equal Opportunity Statement

Job Scam Alert

MuleSoft Senior Success Architect

Locations

• Georgia - Atlanta
• Illinois - Chicago
• New York - New York
• Washington - Seattle
• Texas - Dallas
• Indiana - Indianapolis
• California - San Francisco
• Texas - Austin

Full time

Hybrid

Job Category Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

At Salesforce, we are dedicated to fostering a erse and inclusive workplace where iniduals from all backgrounds are welcomed and valued. We believe that the unique perspectives and skills of erse candidates greatly contribute to the success of our teams. As a MuleSoft Senior Success Architect, you will play a crucial role in driving successful outcomes for our strategic customers by leveraging your technical expertise in integration and API best practices. 

Responsibilities:

• Become a MuleSoft subject-matter expert for the broader Success Architect organization, including related enterprise architecture concepts, governance and cross-cloud solutions.

• Engage with Signature Success customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to MuleSoft.

• Develop delivery and discovery assets aligned with the SA engagement catalog, tailored to the unique needs and opportunities of MuleSoft customers.

• Build strong relationships with both internal and external business partners, contributing to broader goals and growth.

Impact of the Role:

As a MuleSoft Senior Success Architect, you will have a significant impact on our customers' success and the growth of our organization. Your technical expertise and business acumen will directly influence the technical architecture, performance optimization, and solution design strategies for our Signature Success customers, driving success and business outcomes with MuleSoft's powerful analytics capabilities. By driving customer satisfaction and delivering exceptional value, you will contribute to the overall growth and reputation of Salesforce as a leader in the industry.

Collaboration and Teamwork:

Collaboration is at the core of our success, and as a MuleSoft Senior Success Architect, you will have the opportunity to work closely with erse teams of professionals. You will collaborate with customers, colleagues, and partners to evaluate technical architecture, optimize performance, and design effective solutions. By fostering strong relationships and working collaboratively, you will contribute to the collective success of our teams and the achievement of our goals.

Basic Requirements:

• A broad perspective on API and integration patterns, use cases, technologies, and trends.

• Significant experience as a prior MuleSoft practitioner, with hands-on experience in large scaled integration deployments.

• A recognized and certified MuleSoft expert and broad technologist, with a deep understanding of the Anypoint Platform including its capabilities, limitations, design, and roadmap.

• Expert domain knowledge in Performance, Scaling, DevOps and Containerization including working knowledge of Kubernetes.

• Ability to evaluate architecture and infrastructure to uncover technical needs. Based on these discoveries, make recommendations for improvement with different lines of business while making use of the MuleSoft platform and supporting applications.

• Demonstrated ability to analyze, design, and optimize business processes using technology and integration, with a focus on guiding customers through optimization and migration.

• Ability to serve as a Trusted Advisor, driving conversations with Enterprise Architects, CTOs/CIOs, and Business Stakeholders armed with best practices for enterprise architecture functions such as Security, Performance, Development Process, and Application Governance.

• Ability to advise and mentor erse teams using influence and adaptive communication strategies.

• Comfortable multitasking across parallel work streams, juggling different roles and priorities in each.

• A strong willingness and comfort in ing into new situations, learning about new technologies quickly, and debating different approaches and points of view.

• Excellent written, presentation and overall communication skills.

• Proactive and self-starting attitude with the ability to manage tasks independently.

Preferred Requirements:

• Familiarity with micro-services, cloud architecture and considerations for on-prem vs Hybrid vs Cloud platforms.

• Experience supporting/troubleshooting scaling and performance issues related to integration across distributed systems is advantageous.

• Demonstrated thought leadership through publications, public speaking and others.

• Past experiences leading enterprise wide initiatives, giving you an understanding of the challenges accomplishing widespread organizational change and the hindsight to address them.

• Experience in a customer-facing, sales-aligned role such as a professional services consultant/architect, solutions architect or in a customer success role is a plus.

Join our dynamic team and contribute to our inclusive and erse work environment. We embrace ersity and are committed to creating equal opportunities for all applicants. At Salesforce, we value the unique perspectives and skills that iniduals from erse backgrounds bring to the table. If you are passionate about data analytics, technical leadership, driving customer success, and making a positive impact through collaboration, we invite you to apply for the MuleSoft Senior Success Architect position. Help us shape the future of our Success Architect offering for MuleSoft while making a significant impact on our erse and inclusive workplace.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For New York-based roles, the base salary hiring range for this position is $177,600 to $244,200.

For Washington-based roles, the base salary hiring range for this position is $162,600 to $223,700.

For California-based roles, the base salary hiring range for this position is $177,600 to $244,200.

For Illinois based roles, the base salary hiring range for this position is $162,600 to $223,700.

Title: Care Manager (Remote)

Location: Baltimore, MD, United States

Campus: MD-Baltimore-Canton Crossing

Career Band: BDB

Status: Full-Time

Hybrid

Job Description:

Resp & Qualifications

MD-DC-Northern VA

PURPOSE:

Under minimal supervision, the Care Manager researches and analyzes a member's medical and behavioral health needs and healthcare cost drivers. The Care Manager works closely with members and the interdisciplinary care team to ensure members have an effective plan of care and positive member experience that leads to optimal health and cost-effective outcomes. This position will support the Federal Employee Program line of business. We are looking for an experienced professional to work remotely from within the greater Baltimore/Washington DC metropolitan areas. The incumbent will be expected to come into a CareFirst location periodically for meetings, training and/or other business related activities.

ESSENTIAL FUNCTIONS:

• Identifies members with acute/complex medical and/or behavioral health conditions. Engages onsite and/or telephonically with member, family and providers to develop a comprehensive plan of care to address the members needs at various stages along the care continuum. Identifies relevant CareFirst and community resources and facilitates program, network, and community referrals.
• Collaborates with member and the interdisciplinary care team to develop a comprehensive plan of care to identify key strategic interventions to address member?s medical, behavioral and/or social determinant of health needs. Engage members and providers to review and clarify treatment plans ensuring alignment with medical benefits and policies to facilitate care between settings. Monitors, evaluates, and updates plan of care over time focused on member's stabilization and ability to self-manage. Ensures member data is documented according to CareFirst application protocol and regulatory standards.

QUALIFICATIONS:

Education Level: High School Diploma or GED

Licenses/Certifications:

• RN - Registered Nurse - State Licensure And/or Compact State Licensure RN- Registered Nurse in MD, VA or Washington, DC Upon Hire Required
• Accredited Case Manager (ACM): Must have CCM/ACM or other RN Board Certified certification in case management. Incumbents not certified at the time of hire must have two years of case management experience and meet requirements to take CCM or ACM exam and successfully achieve the certification within the first year of employment upon hire preferred or
• CCM - Certified Case Manager: Must have CCM/ACM or other RN Board Certified certification in case management. Incumbents not certified at the time of hire must have two years of case management experience and meet requirements to take CCM or ACM exam and successfully achieve the certification within the first year of employment upon hire preferred.

Experience: 5 years clinically related experience working in Care Management, Discharge Coordination, Home Health, Utilization Review, Disease Management or other direct patient care experience.

Preferred Qualifications:

• Bachelor's degree in nursing
• CCM/ACM or other RN Board Certified certification in case management.
• Must have CCM/ACM or other RN Board Certified certification in case management. Incumbents not certified at the time of hire must have two years of case management experience and meet requirements to take CCM or ACM exam and successfully achieve the certification within the first year of employment.
• Previous experience working with a Healthcare payor organization.

Knowledge, Skills and Abilities (KSAs)

• Knowledge of clinical standards of care and disease processes.
• Ability to produce accurate and comprehensive work products with minimal direction.
• Ability to triage immediate member health and safety risks.
• Basic understanding of the strategic and financial goals of a health care system or payor organization, as well as health plan or health insurance operations (e.g. networks, eligibility, benefits).
• Excellent verbal and written communication skills, along with the telephonic and keyboarding skills necessary to assess, coordinate and document services for members.
• Knowledgeable of available community resources and programs.
• Proficient in the use of web-based technology and Microsoft Office applications such as Word, Excel and PowerPoint.
• Ability to provide excellent internal and external customer service.
• Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

Salary Range: $72,216 - $143,429

Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an inidual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Department

PPO Care Management

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Where To Apply

Please visit our website to apply: www.carefirst.com/careers

Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

Recovery Specialist Associate

Locations

• KY-LOUISVILLE, 3195 TERRA CROSSINGS BLVD STE 203-204 & 300
• WI-Waukesha, N17W24222 Riverwood Dr., Ste 300

Full time

Hybrid

Position Title:

Recovery Specialist Associate

Job Description:

Recovery Specialist Associate

Location: Hybrid1: This role requires associates be in the office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance.  This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.  Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Shift: Monday- Friday 10:30am - 7:00pm EST

A proud member of the Elevance Health family of companies, Carelon Subrogation, formerly Meridian Resource Company, is a health care cost containment company offering subrogation recovery services.

The Recovery Specialist Associate is responsible for identifying, tracking, and reconciling overpayments made to providers and ensuring that recovery is made and reported under general supervision. Performs all authorized duties in the processing of overpayments allocated to the assigned market consistent with all applicable company and departmental policies.

How you will make an impact:

• Effectively support the Subrogation Recovery Operations team.
• Provides exceptional service to member, providers, group administrators and attorneys who are providing information on, or seeking information about third party/worker’s compensation subrogation files.
• Identifies, reviews, sets up or closes health insurance subrogation claims via phone, fax, email or mail.  For open cases, collects, records and verifies member information, pertinent accident details, attorney information and third-party liability information.  Records detailed and accurate file notes obtained from calls or written correspondence.
• Manage high-volume intake calls and correspondence inventory effectively.
• Determine membership eligibility using various job aids and membership systems. 
• Responds to calls, letters, faxes and emails from policyholders, agents, vendors and/or providers
• Show initiative and resourcefulness in solving problems and meeting customer needs.
• Develop relationships with other business units and service partners whose assistance, cooperation and support may be needed.
• Adheres to company and department policies and procedures as well as HIPAA regulations.
• Performs other duties as requested or assigned.

Minimum Requirements:

• Requires H.S. diploma or GED preferred, a minimum 2 years of claims or data entry experience; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences:

• Prior call center experience strongly preferred.
• Medical claims processing experience preferred.
• Proficiency with Microsoft Office products (Outlook, MS Teams, Excel, PowerPoint and Word) and software programs preferred.
• Excellent communications skills both oral and written preferred.
• Prior health care experience preferred.
• Strong problem-solving skills preferred.

Job Level:

Non-Management Non-Exempt

Workshift:

Job Family:

AFA > Financial Operations

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Clinical Specialist – RN, Memphis

Location: Memphis, TN, USA (Field-Based)

Overview

Be part of something bigger at BD. Here, you’ll help us share our innovative solutions with more clinics, physicians, pharmacies and medical entities which will in turn benefit the health and well-being of people and patients all over the nation. It’s an exciting, challenging and rewarding role, but you’ll be working from a place of strength thanks to our trusted name, and the belief in our products that you’ll quickly develop. Here, you’ll be channeling all your sales skills and experience into one singular goal: advancing the world of health™. At BD, you can make a true difference of one.

Job Description Summary

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it takes the imagination and passion of all of us—from design and engineering to manufacturing and marketing—to find transformative solutions that turn dreams into possibilities.

The Clinical Specialist executes the Medication Delivery Solutions value-added clinical business strategy. The role implements clinical programs and initiatives that differentiate the MDS product portfolio through improved clinical outcomes and process enhancements. Expertise and clinical credentials enhance the credibility of recommendations and strengthen customer support. The Clinical Specialist actively engages in conversion management, product implementation, and training of Medication Delivery Solutions products.

The Clinical Specialist reports directly to the Clinical Manager.

Responsibilities

• Manage responsibilities within the allotted Travel & Expense budget.

• Provide monthly updates to the Clinical Manager on regional training activities and support provided in the region.

• Facilitate customer training classes to support conversion or retention opportunities for key customers.

• Collaborate with the Regional Team to clinically support customer engagements from pre-sale through post-conversion.

• Develop strong working relationships with end-users while providing product in-servicing and clinical education.

• Provide routine follow-up support to customers at end-user locations as needed.

• Conduct regional training for contractual nursing support as needed.

• Collaborate with the Clinical Manager and Regional Business Manager to optimize scheduling and activities for maximum results.

• Conduct Vascular Access Management assessment programs to support both Vascular Care and Vascular Access sales organizations.

Requirements

• Registered Nurse with a Bachelor's degree required (BSN preferred).

• Minimum 5 years general nursing experience, with 3 years of ultrasound-guided vascular access device placement experience (PICC & midline).

• Good relationship development skills.

• Strong verbal and written communication skills.

• Proven training skills to conduct educational courses.

• Persuasive and credible; able to influence without authority.

• Strong understanding of infusion therapy, vascular access, and key disease states served by MDS products.

• Ability to travel up to 70% of the time.

Workplace Notes

BD prioritizes on-site collaboration for most roles, but remote or field-based roles have different arrangements, as indicated in the posting. This Clinical Specialist role is field-based, meaning:

• Home is your primary work location

• Travel to customer sites is frequent

• No routine days in a BD office

Benefits (Highlights)

• Annual Bonus

• Potential discretionary LTI bonus

• Vehicle mileage reimbursement

• Phone reimbursement

• Medical, dental, vision

• HSA and FSA accounts

• Life and AD&D insurance

• Short-term & long-term disability

• Multiple wellness programs (anxiety management, sleep support, diabetes management, etc.)

• 401(k) with match

• Deferred compensation

• 529 college savings plan

• Financial counseling and daily pay

• PTO, state-required leaves, parental leave

• Backup childcare & eldercare

• Tuition reimbursement

• Legal plan, pet insurance, discounts, and more

Primary Work Location

USA NJ – Franklin Lakes

Title: Services Engagement Manager - Quality Cloud

Location: Philadelphia United States

Job Description:

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

The Services Engagement Manager (SEM) is responsible for setting our Quality Cloud customers up for success and representing the entire value proposition and effort behind a Quality Cloud Implementation. This is a critical role in ensuring successful implementation and serves as an integral part of the sales cycle and during project delivery, acting as a solution expert working in close alignment with the Veeva Sales and Services Teams.

With a passion for Software Implementation and expertise in Life Sciences Quality Sales, our ideal candidate will structure the right solution, set the right expectations, and identify the appropriate project charter; including staffing, timeframes, and associated costs. RFx Responses, and delivery of Proposals and Statements of Work (SOW) is a key deliverable from the SEM, along with potential implementation partner recommendations and strategic alignment of the team prior to project start.

This is a remote, full-time permanent role with Veeva. It is customer-facing, and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements.

Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.

What You'll Do

• Utilizing Quality Life Sciences experience and Veeva product knowledge, the SEM will structure the right implementation approach, set the right expectations, and identify the appropriate project charter; including staffing, timeframes, and associated costs
• Develop and deliver Proposals and Statements of Work for Quality implementations and consulting services
• Set Customer and internal stakeholder expectations correctly with a focus on long-term success
• Provide awareness and alignment with the partner ecosystem
• Position Managed Services support, training, and other solutions that may be needed for a successful customer experience
• Travel estimate: Less than 25%

Requirements

• Direct experience in Life Sciences and/or Quality, preferably within Document Management, GxP Training, Quality Event Management, Validation Management, and LIMS space
• Align closely with the Sales, Strategy, and Services teams to design customer-specific Vault Safety implementation strategies, establish long-term success metrics and plans, and establish confidence in our ability to deliver
• Proven track record of contributing to and meeting or exceeding team sales quotas
• Strong written and verbal communication skills, executive-level presence, and experience in facilitation
• Manage negotiations with a wide range of stakeholders including executive-level
• 5+ years of experience delivering consulting services, including involvement in selling services
• Ability to travel up to 25% of the time

Nice to Have

• Experience with Cloud-based solution deployment
• Background includes exposure to compliance and validation standards in the Life Sciences industry
• Proven success selling services

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $85,000 - $170,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each inidual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

#LI-Remote

Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_[email protected].

Work Where It's Best for You

Work Anywhere means you can work in an office or at home on any given day. It's about getting the work done in the way and place that works best for each person. This applies across all locations and departments.

Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We're investing more in offices, culture, and offsite meetings, not less.

Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.

Work at Veeva. Work where it's best for you.

A different kind of company. A Public Benefit Corporation.

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation's conduct-including customers, employees, and the community-in addition to shareholders' interests.

×

What sets us apart

• Public Benefit Corporation
• Work Anywhere
• Veeva Giving
• Corporate Citizenship
• Employees are Shareholders
• Non-Competes

Public Benefit Corporation

In February 2021, Veeva became the first public company to convert to a Public Benefit Corporation (PBC).

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation's conduct-including customers, employees, and the community-in addition to shareholders' interests.

Veeva's public benefit purpose is to help make the industries we serve more productive and create high-quality employment opportunities.

Learn More

Work Anywhere

Work Anywhere means you can work in an office or at home on any given day. It's about getting the work done in the way and place that works best for you.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace.

Product teams are organized in regional product excellence hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

Read More →

Veeva Giving

At Veeva, we believe in giving back. Veeva's support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the inidual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don't dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment.

Corporate Citizenship

Veeva's core values - do the right thing, customer success, employee success, and speed - guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As iniduals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others.

Read More →

Employees are Shareholders

Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company's growth.

Non-Competes

Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee's fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them.

Read More →

News and recognition

Veeva in Top 100 Most Reliable Companies

Fastest-Growing Company for 5 Years, Future 50 for 2 Years

New York's Noncompete Bill Is A 'Big Domino To Fall'-And The Broadest Ban Yet-In A Growing Movement Against Them

Veeva's Peter Gassner Combine's Today's Execution with Tomorrow's Vision

Grow, contribute and be recognized

"Veeva's engineering teams take a pragmatic approach to software development. We offer an ideal environment for engineers who value focus, speed and integrity in their work."

• Jacob Marcus

VP, Engineering

"I appreciate that Veeva values autonomy over alignment. As a result, we get to make decisions as a small team and ship products faster."

• Shilpa Chandermohan

Software Engineer

"As a software engineer at Veeva, I'm proud to be doing meaningful work building clinical trial software that will benefit so many people."

• Durward Denham

Software Engineer

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Title: Export Customer Service Analyst

Location: Shepherdsville United States

Job Description:

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Customer Management

Job Sub Function:

Customer Service Operations

Job Category:

Professional

All Job Posting Locations:

Shepherdsville, Kentucky, United States of America, Somerset, New Jersey, United States of America, Titusville, New Jersey, United States of America

Job Description:

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine.

Apply today for this exciting opportunity to be part of our growing team!

Remote work options may be considered on a case-by-case basis and if approved by the Company.

The Export Analyst will be primarily responsible for ensuring that all international affiliate orders are processed accurately, compliantly and efficiently in accordance with all J&J SOPs, specific country shipping requirements and all Government Laws and Regulations. In addition, the Export Analyst will be responsible for integrating and/or streamlining the Export processes to best leverage J&J resources.

Key Responsibilities:

• Understand and optimize Export processes to improve lead times and efficiencies. Implement automation and digital improvements where possible.

• Advise management of changing needs of customer base and recommend process changes to accommodate customer requirements.

• Responsible for providing processes, troubleshooting, and solutions to Sr. Coordinators on Export team as it relates to system capabilities, processes, and affiliate management.

• Ensure adherence to all policies, procedures, regulations, and quality compliance (FDA, DEA, J&J QA standards) to be ready for internal and external audits

• Export Analyst will lead projects to support system upgrades, new product launches, new country launches, recalls, acquisition, and esture activities as appropriate.

• Lead and support implementation of projects, ensuring clear and timely communication on status to business partners.

• Partner with Supply Chain, E2E Global Production Planning, Transportation, Operations, Controlled Substance Compliance, RD&S, etc. to resolve issues, complaints and/or adhoc inquiries.

• Investigate and research to resolve issues, present the data and effectively communicate action plan and resolution to affiliates and leadership, as the need arises.

• Develop deep knowledge of Export processes, country policies, metrics, and regulatory standards.

• Drive digital analytics to create and customize Export lead time metrics dashboard.

• Write and maintain SOPs in Tru-Vault to ensure all Export processes are clearly documented, standardized, and trained.

• Export Analyst will act as lead trainer for new resources and others as appropriate

Qualifications

Education:

• Minimum of a Bachelor's/University or equivalent degree is required

Experience and Skills:

Required:

• A minimum 3 years of working experience

• The ability to handle ambiguity within the J&J NA Deliver and Supply Chain enterprise

• Advanced order management systems knowledge

• Prior project work experience

• Analytical and/or Lean Thinking background

• Ability to work with iniduals from different cultures and backgrounds

• Demonstrates an understanding of the supported franchises and business processes needed to achieve results.

• Understands relevant products and applies this knowledge to day-to-day responsibilities

• Customer-centric background

• Ability to build professional relationships across functions and sites, both internally and externally, to achieve shared goals

• Experience analyzing problems, issues, and situations.

• Ability to communicate expertly and effectively through multiple channels (i.e., phone, email, and other business correspondence)

• Ability to effectively present information and respond to questions from peers and supervisors / managers

Preferred:

• Knowledge and experience in import/export

Other:

• Ability to work non-standard hours due to Global affiliate business needs

• Ability to travel up to 10% of the time; international and domestic

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.\]

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

• United States - Requisition Number: R-045234

• Canada - Requisition Number: R-047403

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and iniduals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an inidual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

Analytical Reasoning, Business Behavior, Customer Centricity, Customer Intelligence, Customer Service Philosophy, Customer Support Operations, Customer Support Platforms, Customer Support Policies and Procedures, Customer Support Trends, Data Analysis, Execution Focus, Issue Escalation, Mentorship, Order Processing, Service Excellence, Service Request Management

Title: Experience Management Scientist - CX Center of Excellence

Location: Provo, UT, United States

Hybrid

Job Description:

At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention-but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunities-ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing.

XM Scientist - CX Center of Excellence

Why We Have This Role

The CX Center of Excellence (CoE) is seeking an experienced XM Scientist to serve as a critical catalyst for delivering on our CX vision and strategy. This role bridges the gap between customer insights and business action, working across the organization to ensure we're listening to and understanding the needs, perceptions, and expectations of our customers and partners. You'll design forward-thinking journey-centric programs that support business needs while maturing our CX efforts in innovative yet practical ways. Your expertise will directly translate customer insights into business recommendations and execution plans that improve experiences and drive loyalty.

How You'll Find Success

• Consultative Partnership: You build strong relationships with stakeholders and quickly understand their needs. You are able to provide strong direction without direct authority.
• Strategic Translation: You excel at converting complex customer insights into compelling business cases and actionable recommendations that drive change.
• Expert Facilitation: You run effective workshops with stakeholders and are a capable group facilitator and presenter who helps teams make key project decisions.
• Change Leadership: You bring a proven track record of driving positive organizational change (process and culture) in complex environments.
• CX Expertise: You deeply understand and can teach CX methods to non-experts, with strong analytical skills to interpret data and report insights in engaging ways.
• Adaptive Problem-Solver: You possess well-developed negotiation and problem-solving skills and can work both independently and collaboratively.

How You'll Grow

• Be a key member of a team strategically positioned to drive systemic business change and growth
• Work with senior leadership across the organization to drive an improved customer experience with high visibility and influence
• Expand your skillset by becoming familiar with our CDP, workflow automation tools, and the Qualtrics XM platform
• Contribute to setting standards, maturing and evolving CX practices at a global scale

Things You'll Do

• Works with journey teams to apply your expertise across program assessment, survey design, closed-loop design, data analysis, financial linkage reporting (in partnership with data analysts), change management and journey mapping
• Help internal teams take action on CX data by translating customer insights into business recommendations, building business cases for change, and developing execution plans
• Identify opportunities to improve and mature the organization's approaches to customer listening, working with business stakeholders to collect and interpret data and insights
• Define and manage CX projects and activities with cross-functional teams, applying CX best practices, identifying risks and issues, and providing timely communications to stakeholders
• Work with CX CoE's Engagement Managers to optimize the use of the Qualtrics platform to enable CX impact
• Contribute to creating and evolving CX operational standards, processes, and policies to scale and optimize the impact of the CX CoE

What We're Looking For On Your Resume

• Experience: At least 8 years of CX program design and management experience as either an in-house CX practitioner or as a consultant. Experience working in a global, enterprise B2B CX program is a plus.
• CX Competencies: Expertise in key experience management competencies including collecting experience and operational data, establishing mechanisms to prioritize and drive improvements, tracking CX efforts against business objectives, activating employees for change, and creating differentiated experiences.
• Research & Analysis: Strong understanding of research methodology, survey design, and data collection practices. Strong analytical skills with ability to analyze, interpret, and visually report insights in compelling ways.
• Facilitation Skills: Strong experience running workshops with stakeholders. Capable group facilitator and presenter.
• Relationship Building: Consultative relationship builder who can quickly understand stakeholders' needs and requirements.
• Leadership: Well-developed negotiation and problem-solving skills with ability to provide direction without direct authority. Proven track record driving positive organizational change in complex environments.
• Platform Knowledge: Experience using and deploying Qualtrics XM platform to drive CX outcomes.
• Education & Certifications: Advanced degree in a research or business-centric field is a plus.

What You Should Know About This Team

• Dynamic Team with Big Vision: Join a passionate, growing team at Qualtrics where each member plays a vital role in shaping our direction and impact, providing meaningful opportunities for professional growth within a fast-paced environment.
• Driving Customer-Centric Innovation: As part of the CX CoE team, you'll help the business create best-in-class customer experiences by leveraging "X" (experience) and "O" (operational) data insights to influence change that results in tangible business impact.
• High Visibility and Influence: This role offers exceptional visibility throughout the organization. You'll present recommendations directly to senior leadership, positioning you as a key contributor to the company's strategic direction.
• Global Collaboration: Collaborate with a erse team across departmental boundaries and global markets to infuse customer insights into every function across the business.

Our Team's Favorite Perks and Benefits

• Comprehensive health, dental, and vision insurance plans.
• Generous paid time off and parental leave policies.
• Learning and development programs to support your professional growth.
• Flexible hybrid work model to balance collaboration with remote work.
• Employee resource groups and ersity & inclusion initiatives fostering belonging.

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act.

Qualtrics is committed to inclusion of all qualified iniduals. Reasonable accommodations are available-please let your recruiter know if needed.

Not finding a role that's the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on upcoming events, behind-the-scenes stories, interview tips, hot jobs, and more. No spam-promise! You'll hear from us twice a month max with fresh, tailored info-so stay connected as you explore your best role and company fit.

Title: Customer Service Representative

Location: United States

Job Description:

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where iniduality is noticed and valued every day.

Remote Customer Service Representative

$14.00 HR

We are currently NOT hiring in the following geographies, including but not limited to:

AK, AZ, CA, CO, CT, DE, HI, IL, ME, MD, MA, MS, NJ, NY, OR, RI, TX, VT, and WA.

Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client's customers. With paid training, competitive pay at $14/hr, and a range of incentives and benefits, you'll be empowered to make a real impact every day.

What We Offer:

• Work From Home

• Full Time Employment (40 hours/week)

• Must have flexibility to work any of our 8-hour shift schedules during our business hours.

• Business Hours: Monday - Sunday, 24/7

• Competitive Pay: $14.00 starting on day one

• Pay is $14/hour which may be below your state's minimum wage. Please take this into consideration when applying.

• Shift differential: $1.50 per hour for hours between 6PM- 6AM

• Weekend Shift Differential: $1.00 per hour (Sat and Sun, 6am-6pm)

• Incentive Plan: Opportunity to earn up to an additional $350 per month after training, by meeting performance metrics (call quality, attendance, and schedule adherence).

• Career Growth: Opportunities to advance your career in a supportive, innovative environment.

• Benefits: Comprehensive benefit options and a great work environment that values your success.

What You'll Do:

• Efficiently manage a high volume of inbound calls in a fast-paced environment.
• Listen actively to understand customer needs and offer clear, accurate information.
• Access cardholder accounts to provide information about payments and benefits deposited by state or federal agencies.
• Assist cardholders with inquiries regarding transactions and account statuses.
• Process transactions efficiently via web-based applications and handle research requests with precision.
• Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations.
• Maintain in-depth knowledge of company and client programs, policies, and technology.
• Support team operations during peak times or absences to help maintain seamless service.

What We're Looking For:

• A dependable team member with a strong work ethic who values punctuality and can commit to a consistent work schedule, including 100% attendance during our three-to-six-week paid training period.
• An effective and confident communicator with strong written and verbal skills, able to clearly explain complex information and connect with customers in a professional manner.
• A calm and composed professional who can navigate challenging conversations with empathy and efficiency.
• A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution.
• A tech-savvy problem solver who's comfortable learning and adapting to new tools and technologies.
• A focused multitasker who thrives in a structured, high-volume call center environment.

Required Qualifications:

• Must be at least 18 years old and possess a High School Diploma or equivalent.
• Must have 6 months of Customer Service, Call Center or Dispatch experience.
• Complete a background check, credit check, and security fingerprinting.
• Compliance with camera requirements for meetings and training.
• Internet Service: Must have a verified, secure, reliable, and high-speed internet connection to support business needs.
• Work Area: Must have an established, dedicated work area equipped with a desk, chair, electrical outlet, and direct LAN connection.
• Equipment: The company will provide all necessary computer equipment
• Internet Speed Test: Must complete an internet speed test and achieve a minimum of 50 Mbps upload and 50 Mbps download.
• Working knowledge of computers and Windows applications.

Preferred Qualifications:

• 1+ years of previous call center experience

#Remote44

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $14 per hour.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.

Title: Patient Access Central Unit Representative 

Location: Brentwood United States

Job Description:

Description

Schedule: 8:30am-5pm Eastern Time with Rotating Weekend Work Required

This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a PTAC Central Unit Rep Insurance Notification today with Parallon.

Benefits

Parallon offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

• Free counseling services and resources for emotional, physical and financial wellbeing

• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

• Employee Stock Purchase Plan with 10% off HCA Healthcare stock

• Family support through fertility and family building benefits with Progyny and adoption assistance.

• Referral services for child, elder and pet care, home and auto repair, event planning and more

• Consumer discounts through Abenity and Consumer Discounts

• Retirement readiness, rollover assistance services and preferred banking partnerships

• Education assistance (tuition, student loan, certification support, dependent scholarships)

• Colleague recognition program

• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Come join our team as a PTAC Central Unit Rep Insurance Notification. We care for our community! Just last year, HCA Healthcare and our colleagues donated 13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

Seeking a Patient Access Central Unit Representative who will be responsible for timely and accurate processes associated with some or all of the following:

• Pre-registration
• Insurance Verification
• Pre-Certification
• Insurance Notification

We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you. We want you to apply today!

What will you do in this role:

• Perform pre-registration and insurance verification within 3-5 days prior to date of service for both inpatient and outpatient services.
• Follow scripted benefits verification pre-certification format in Meditech custom benefits screen and record benefits and pre-certification information.
• Perform electronic insurance eligibility confirmation when applicable and document results.
• Complete Medicare Secondary Payor Questionnaire as applicable for retention in imaging system (i.e OnBase).
• Calculate patient cost share and be prepared to collect via phone or make payment arrangement.
• Contact patient via phone to confirm or obtain missing demographic information, quote/collect patient cost share, and instruct patient on where to present at time of appointment.
• Receive and record payments from patient services scheduled.
• Utilize appropriate communication system to facilitate communication with hospital gatekeeper.
• Contact physician to resolve issue regarding prior authorization or referral forms.
• Perform insurance verification and pre-certification follow up for prior day's walk in admissions/registrations and account status changes by assigned facility.

What qualifications you will need:

• High school diploma or GED preferred
• 1 year of related experience required

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patients family first, and the really great institutions will provide care with warmth, compassion, and dignity for the inidual."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our PTAC Central Unit Rep Insurance Notification opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Title: RN Clinical Reviewer

Location:  United States

Full-Time

Remote within the United States

Job Description:

Company Overview

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes - making this a great time to join our team of passionate iniduals dedicated to being a vital partner for health solutions in the public sector.

Job Summary and Responsibilities

Acentra Health is looking for a RN Clinical Reviewer to join our growing team.

Job Summary:

The purpose of this position is to utilize clinical expertise to review medical records against appropriate criteria in conjunction with contract requirements.

• This position is remote within the United States and will operate during regular business hours of 9:00am-5:30pm Eastern Time with some flexibility for Central time.

Responsibilities:

• Assures accuracy and timeliness of all applicable review type cases within contract requirements.
• Assesses, evaluates, and addresses daily workload and queues; adjusts work schedules daily to meet the workload demands of the department.
• In collaboration with Supervisor, responsible for quality monitoring activities.
• Maintains current knowledge base related to review processes and clinical practices.
• Functions as providers' liaison for customer service issues and problem resolution.
• Performs all applicable review types as workload indicates.
• Fosters positive and professional relationships with internal and external customers.
• Attends training and scheduled meetings for current/updated information.
• Cross trains to provide flexible workforce to meet client/customer needs.
• Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.

Qualifications

Required Qualifications

• Active and unrestricted RN license
• Associate's degree (bachelor's preferred) or professional nursing diploma program from an accredited nursing school, college, or university
• Knowledge of medical records, medical terminology, and disease processes
• Strong clinical assessment and critical thinking skills
• Excellent written and verbal communication skills

Preferred Qualifications

• Experience working remotely
• Experience working for an Independent Review Organization (IRO)
• Knowledge of URAC accreditation

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

We do this through our people.

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.

Benefits

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

Thank You!

We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

Visit us at https://careers.acentra.com/jobs

EEO AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.

Compensation

The pay for this position is listed below.

"Based on our compensation philosophy, an applicant's position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level."

Pay Range

USD $28.37 - USD $39.19 /Hr.

Outreach Specialist

Job Description:

The Outreach Specialist is responsible for serving as the initial and main point of Field contact between the Company and current and potential members.

How will you make an impact:

Minimum Requirements:

Preferred Skills, Capabilities and Qualifications:

Job Level:

Workshift:

Job Family:

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

How We Work

Administrative Coordinator, Telecommunication (Drop Bury)

Minneapolis, MN • Drop Bury

Job Type

Full-time

Description

TAK Broadband is a leading end-to-end U.S. fiber broadband network construction contractor operating in 42 states. It builds more than just networks; it connects communities to new valuable digital opportunities. TAK offers comprehensive service solutions, from construction to drops to fulfillment. TAK’s ecosystem of partners allows it to successfully complete every project starting from the first point of conception. This includes engineering teams, distributors, and more than 100 qualified construction crews with extensive experience across all ISP types and markets; over 300 experienced bury drop crews; and more than 700 professional technicians.

We have an exciting opportunity for an Administrative Coordinator to join our Drop Bury team.  In this role you will assist the drop bury teams with requesting utility locates, dispatching and answer calls from technicians in the field and assist with administrative duties such as data entry and reporting. The ideal inidual would be a conceptual thinker with a strong attention to detail and superb organizational and time management skills. 

**This position can be worked from your home office**

Why TAK?

• Full Time: Sun - Sat (40 hrs per week between 8am - 7:30pm)
• Must be able to work one weekend day (Sat or Sun) - will have off 1 day during the week
• Paid Weekly
• Compensation: $18 - $22 per hour, DOE
• Full Benefits Package (Medical, Dental & Vision)
• Paid Time Off
• 401(k) with Company Match!
• 25K Company Paid Life Insurance
• Independent Work & Team Collaboration
• Career Development & Advancement Opportunities!

The Role

• Manage calls and support to assist in driving positive field productivity
• Key and maintain accurate customer service history and service call records
• Assist daily with requesting utility locates as needed
• Access, input and manage data in CSG, WFX, and ACSR, Penguin Data
• Close work orders using proper solution and clear codes
• Ad hoc reporting as requested
• Support administrative functions of the office
• Dispatch service requests to available technicians; act as liaison between technician and customer service team members
• Strive to provide the best customer experience every day
• Other duties as assigned

Requirements

• Manage calls and support to assist in driving positive field productivity
• Key and maintain accurate customer service history and service call records
• Assist daily with requesting utility locates as needed
• Access, input and manage data in CSG, WFX, and ACSR, Penguin Data
• Close work orders using proper solution and clear codes
• Ad hoc reporting as requested
• Support administrative functions of the office
• Dispatch service requests to available technicians; act as liaison between technician and customer service team members
• Strive to provide the best customer experience every day
• Other duties as assigned
• Must provide a valid government-issued photo ID for verification; a driver’s license is required if the role involves driving
• Passing of all pre-employment requirements (MVR, Background Check, Drug Screen)

Salary Description

$18 - $22 hourly, DOE

Administrative Coordinator, Telecommunication (Drop Bury)

Memphis, TN • Drop Bury

Job Type

Full-time

Description

We have an exciting opportunity for an Administrative Coordinator to join our Drop Bury team. In this role you will assist the drop bury teams with requesting utility locates, dispatching and answer calls from technicians in the field and assist with administrative duties such as data entry and reporting. The ideal inidual would be a conceptual thinker with a strong attention to detail and superb organizational and time management skills. 

**This position can be worked from your home office**

Why TAK?

• Full Time: Sun - Sat (40 hours per week between 8am-7:30pm)
• Must be able to work one weekend day a week (Sat or Sun) - will have off one week day
• Paid Weekly
• Compensation: $18 - $22 per hour, DOE
• Full Benefits Package (Medical, Dental & Vision)
• Paid Time Off
• 401(k) with Company Match!
• 25K Company Paid Life Insurance
• Independent Work & Team Collaboration
• Career Development & Advancement Opportunities!

The Role

• Manage calls and support to assist in driving positive field productivity
• Key and maintain accurate customer service history and service call records
• Assist daily with requesting utility locates as needed
• Access, input and manage data in CSG, WFX, and ACSR, Penguin Data
• Close work orders using proper solution and clear codes
• Ad hoc reporting as requested
• Support administrative functions of the office
• Dispatch service requests to available technicians; act as liaison between technician and customer service team members
• Strive to provide the best customer experience every day
• Other duties as assigned

Requirements

• Manage calls and support to assist in driving positive field productivity
• Key and maintain accurate customer service history and service call records
• Assist daily with requesting utility locates as needed
• Access, input and manage data in CSG, WFX, and ACSR, Penguin Data
• Close work orders using proper solution and clear codes
• Ad hoc reporting as requested
• Support administrative functions of the office
• Dispatch service requests to available technicians; act as liaison between technician and customer service team members
• Strive to provide the best customer experience every day
• Other duties as assigned
• Must provide a valid government-issued photo ID for verification; a driver’s license is required if the role involves driving
• Passing of all pre-employment requirements (MVR, Background Check, Drug Screen)

Salary Description

$18 - $22 hourly, DOE

Title: Patient Support Medical Biller/Claims Processing Representative (Home-Based)

Location:

• Dallas, TX
• Phoenix, AZ
• Houston, TX
• San Antonio, TX
• Salt Lake City, UT

time type Full time

Job Description:

Patient Support Medical Claims Processing ​Representative

Contract Remote Role – Location (Open to Remote US)

As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally.  Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them.  We help customers gain insight and access to their markets and ultimately demonstrate their product’s value to payers, physicians, and patients.  A significant part of our business is providing patient support programs on the behalf of our customers.  With the right experience, you can help provide support to patients in need of available therapies.

IQVIA has the world’s largest Commercial Sales & Medical Solutions (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products.  With a focus on providing talent for patient support, field/inside sales, medical device support, clinical support, and medical affairs our CSMS ision has 10,000+ field professionals in more than 30 countries addressing physician and patient needs.

We are excited to announce that currently we are looking for a 100% remote (work from home—WFH) contact Patient Support Medical Claims Processing Representative to join our team.  In this position, you will provide payment assistance solutions such as co-pay cards or vouchers. The Patient Support Call Center Representative is primarily responsible for receiving medical claims from HCPs or patients and vetting the claim against program specific business rules to determine if the claim should be paid or rejected.  This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee.

Job Responsibilities:

• Primary responsibilities involve receiving medical claims from HCPs or patients, ensuring the adequate supporting documentation has been provided, interpreting the EOB/CMS1500, vetting the claim against program specific business rules and ultimately determining if the claim should be paid or rejected
• Exceptional organizational skills are required
• May provide support as needed for customer requests via telephone, email, fax, or other available means of contact to the Support Center
• Requires the ability to recognize operational challenges and suggest recommendations to management, as necessary
• Ability to work 40 hours per week (shifts available: 8:00am - 5:00pm EST or, 9:00am - 6:00pm EST or, 10:00am - 7:00pm ET or, 11:00am - 8:00pm EST) under moderate supervision

Minimum Education & Experience:

• High School Diploma or equivalent
• Experience in claim processing required
• Medical Billing Certification required
• Coding Certification required
• Ability to interpret Explanation of Benefits (EOB)
• HIPPA certified
• Customer Service Experience preferred
• Pharmacy Technician experience preferred
• Bi-lingual (English/Spanish) preferred

The pay range for this role is $23.00 per hour. To be eligible for this position, you must reside in the same country where the job is located.

IQVIA is an Equal Opportunity Employer. We cultivate a erse corporate culture across the 100+ countries where we operate, celebrating and rewarding teamwork and inclusiveness. By embracing our differences, we create innovative solutions that are good for IQVIA, our clients, and the advancement of healthcare everywhere.  This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee.

#LI-CES

#LI-REMOTE

#LI-DNP

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

The potential base pay range for this role is $23.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

Title: Host Product Coordinator

Location: QVC - West Chester - Studio Park

Job Description:

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team

The Host Product Coordinator supports QVC and HSN, and play a pivotal role in orchestrating the seamless flow of product samples and supporting the dynamic On-Camera Talent Team. Reporting to our Manager of On-Camera Talent, you'll work directly with our program hosts, ensuring they have everything needed to deliver engaging, high-quality presentations. Your work will directly impact the quality and excitement of our live broadcasts, making sure our hosts are always ready to shine.

Where You'll Work

This role is hybrid and will require you to be onsite at our West Chester, PA location several days per week. Relocation assistance is not available for this role.

What You'll Do

• Champion the Host Sample Process:
  • Curate and manage the journey of product samples from vendors and buying teams to our talented hosts, ensuring every detail is handled with care and precision.
  • Uphold the highest standards of Ethics and Compliance, safeguarding the integrity of our process at every step.
  • Oversee inidual workstreams for both QVC and HSN, ensuring each channel's unique needs are met.
• Elevate On-Camera Talent Experiences:
  • Lend your expertise to the Guest Excellence Certification process, stepping in during peak times or to provide vacation coverage, ensuring our standards of excellence never falter.
  • Partner with the team to coordinate and execute unforgettable Host and Guest auditions, from product selection to scheduling and behind-the-scenes support.

What You'll Bring

• A passion for organization, detail, and process improvement
• A collaborative spirit and strong communication skills, thriving in a team that values inclusivity and high performance.
• A commitment to ethical standards and compliance.
• Experience in project coordination, event planning, or talent support is valued.
• Advanced skills using Excel and Air Table
• 1+ years working experience in a customer service or broadcast-oriented related industry
• HS Diploma or equivalent business work experience

#LI-Hybrid

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [email protected] for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.

Title: Legal Solutions Director

Location: Lehi, Utah, United States; Remote - US

Job Description:

NetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone, video, and in person meetings and communications from emails using the @netdocuments.com domain. If you have any concerns or questions about communications you have received, please send them [email protected] so our team members can review.

NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. We strive to win together through passionate hard work, exploring new things and recognizing every interaction matters.

NetDocuments provides rewarding career growth in an inclusive, erse environment where employees are encouraged to openly contribute creative ideas and innovation, backed by supportive peers and leadership working together to achieve our goals as a unified team.

At our core, we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners. Our customer-centric approach and employee enablement has allowed us to enjoy many accolades, including being named among the 2022,  2023, & 2024 list of Inc. Magazine’s 5000 Fastest-Growing Private Companies in America.

Other recent awards include:

• Two-time winner (2024, 2023) National Top Workplaces

• Two-time winner (2024, 2023) Top Workplace innovation

• Three-time winner (2023, 2022, 2021) Top Workplace in the US by the Salt Lake Tribune

• Three-time winner (2023, 2022, 2021) Best Companies to Work for by Utah Business magazine

• Three-time winner (2024, 2023, 2022) Top Workplace Work-Life Flexibility

• Three-time winner (2024, 2023, 2022) Top Workplace Compensation & Benefits

• 2024 Cultural Excellence

• 2024 Technology Industry 

• 2023 Top Workplace Leadership

• 2023 Top Workplace Purpose & Values

• 2022 Top Workplace Employee Appreciation and Employee Well Being

NetDocuments is a hybrid, remote-friendly workplace. Come join our team and work inspired each day!

Your opportunity for impact:

As a Legal Solutions Director at NetDocuments, you will play a critical role in the development, sale and adoption of our newest AI technology. You need to have extensive experience with the practice of law and with law firms, playing a critical role in creating solutions to ensure customer success of our latest products.

What your contributions will be:

• Establish yourself as a trusted expert who bridges legal practice knowledge with generative AI technology powered by NetDocuments. You’ll work side-by-side with customers, spanning law firms to in-house legal teams to public sector customers such as the USAO, to ideate on and build solutions that drive AI adoption.

• Partner with the product team ondesigning and testingnew solutions, aligning them with customer needs and using client feedback to enhance existing products and inform future development.

• Represent NetDocuments at legal conferences and industry events, delivering thought-leadership presentations and demonstrations that showcase how our AI solutions address critical challenges for legal professionals. 

• For prospective customers, lead customized product demonstrations aligned with the needs of specific law firm practice groups and corporate legal departments, and other legal professionals. By asking insightful questions, you’ll identify opportunities where NetDocuments can provide value and highlight features most relevant to each customer's use cases. 

• Engage directly with legal professionals at current and prospective customers to uncover workflow challenges and clearly communicate how NetDocuments’ AI solutions can solve them. 

• Collaborate with the marketing team to create compelling content tailored to legal professionals, drawing on practice-area insights and client profiles to maximize impact. 

• Partner with the product team on new solution introductions, aligning them with customer needs and using client feedback to enhance existing products and inform future development. 

• Serve as the “Voice of the Customer,” sharing legal practice perspectives that refine sales strategies and influence product direction. 

• Conduct in-depth research and competitive analysis to support strategic decision-making. 

• Other duties as assigned.