Title: Senior Manager Strategic Clinical Quality - E Houston/W Houston

Location: Houston, TX, USA

Work Type: Remote, Full Time

Job ID: R0236436

Job Description:

This is a remote opportunity within the E Houston/W Houston operational area! The inidual selected must reside in the E Houston/W Houston territory. Travel required!

PURPOSE AND SCOPE:

The Sr. Manager serves as a clinical quality expert, guiding regional teams in achieving strategic goals for improved patient outcomes and dialysis care standards. This role leads Quality Assessment and Performance Improvement (QAPI) efforts, supports interdisciplinary collaboration, and drives data-informed initiatives to enhance clinical performance across facilities. The scope of the clinical quality oversight of the position covers assigned treatment modalities (e.g. in-center, home modalities, or home hemodialysis and home peritoneal dialysis).

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Develops and implements strategies to achieve quality goals, collaborating with stakeholders across departments to reduce risk and improve outcomes.
• Leads and mentors Clinical Quality teams in QAPI principles, data analysis, and process improvement to enhance patient-centered care and achieve prioritized quality metrics.
• Oversee execution of clinical initiatives, interventions, and standardized education materials within assigned coverage area.
• Contributes to short- and long-term planning for quality improvement, patient safety, and care delivery.
• Utilizes dashboards and analytics to monitor trends, evaluate results, and drive improvement activities.
• Collaborate with cross-functional teams to define and implement regional quality strategies and initiatives.
• Maintains compliance documentation and provides updates to leadership and advisory boards based on data surveillance and benchmarking.
• Promote evidence-based practices, clinical pathways, and standing orders to improve care coordination.
• Resolves internal issues through effective decision-making and communication across departments.
• Manages regional quality staff, including hiring, coaching, performance reviews, and disciplinary actions.
• Partners with Medical Directors and Operations to improve patient treatment outcomes using evidence-based practices and clinical pathways.
• Participate in group and regional meetings and team development activities to foster collaboration and staff engagement.
• Provides subject matter expertise on clinical policies, standards, and quality tools, supporting policy implementation and utilization.
• Evaluates the impact of quality strategies using improvement methodologies and current knowledge of regulations and payer programs.
• Collaborates with VBC teams to plan interventions that enhance patient outcomes.
• Apply adult education principles to develop programs that integrate quality standards into facility procedures.
• Delivers exceptional customer service and maintains strong relationships through timely communication with internal and external stakeholders.
• Performs other related duties as assigned.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

• The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable iniduals with disabilities to perform the essential functions.
  • Day-to-day work includes desk and personal computer work and interaction with facility staff and physicians.
• The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.
• Field: The position requires travel between assigned facilities and various locations within the community, approx. 50%-60%.

○ Travel to Regional, Division and Corporate meetings may be required.

• Remote: The position could require travel up to 10-15%.

SUPERVISION:

• Responsible for the direct supervision of quality staff.

EDUCATION AND REQUIRED CREDENTIALS****:

• Registered Nurse required
• BSN or bachelor’s degree in healthcare-related field preferred (or equivalent experience).
• Certification in Nephrology Nursing or quality preferred

EXPERIENCE AND SKILLS:          

• 5+ years of dialysis experience required.
• 3+ years' experience in a leadership role.
• Strong interpersonal skills with the ability to communicate with all levels of management through diplomacy and tact.
• Strong management skills with the ability to lead cohesive and productive teams.
• Demonstrated leadership competencies and adaptability to changes in priorities
  • Ability to work collaboratively with other members of the team, gain support and input while participating in quality improvement activities.
• Excellent verbal and written communications skills.
• Ability to analyze and propose alternate solutions, assist in resolving sensitive to complex issues.
• Strong organizational, critical thinking and customer service skills
  • Demonstrated adaptability to changes in priorities
• Ability to work collaboratively with other members of the team, gain support and input while participating in quality improvement activities.

Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors

Associate Client Success Manager

Location: Remote

Department: Success

Job Description:

Remote

Employment Type

Full time

Location Type

Remote

Department

Success

Compensation

• $65K – $95K

OverviewApplication

Associate Client Success Manager (B2B SaaS)

Company Overview:

Prompt is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy businesses, the teams within, and the patients they serve. As the fastest growing company in the therapy EMR space and the new standard in healthcare technology, we’re looking to bring on an Associate Client Success Manager with personal ambitions to provide the optimal experience to our rehab therapy teams, ensuring their maximal success with Prompt.

This role is an unprecedented opportunity to have an immense impact on our industry leading Customer Success Team that ranks 40 Net Promoter Score points higher than our competition (in other words, people love Prompt). We’re looking for someone scrappy, willing to bring new ideas, take on big challenges, and is into doubling down on what works.  The expectation of this role is that once you complete our comprehensive Client Success Employee Onboarding program (3-4 months), you become a full Client Success Manager, ready for all CSM duties (listed below).

We’re doing something special here and this role will be critical in taking Prompt to the next level.

Why work for Prompt?

• BIG Challenges: Here at Prompt, we are solving complex and unique problems that have plagued the healthcare industry since the dawn of time.

• Talented People: Prompt didn't happen by chance, it's a team of incredibly talented and proven iniduals who all made their mark before joining forces to build the greatest software on the planet for rehab therapists.

• Healthy Approach: This isn't an investment bank, we work long hours when it's needed, but at Prompt you own your workload and the entire organization takes a liking to smart work (over hard work).

• Positive Impact: Prompt helps outpatient rehab organizations treat more patients and deliver better care with less environmental waste. That means less surgery and less narcotic-based pain treatment, all while turning a paper-heavy industry digital. We aren't enthralled with patting ourselves on the back everyday, but it does feel good :)

The Role:

Our expectation of this very robust CS role is that, after your onboarding phase, you become a CSM and contribute to our customer base through providing training, working with clients after Go Live to ensure they are using the product optimally, and create a relationship with clients so you are able to sell the value-add of features that would benefit their business, staff, and patients. You will also play a role in providing support to our customers through our support channel. The ideal candidate has a background as a rehab therapist, has expertise in administrative and clinical workflows, is an excellent communicator and HIGHLY passionate about software. More on that below!

Key Responsibilities:

• Build a strong relationship with your clients as a strategic and supportive partner

• Focus on building loyalty to ensure long-term client success by presenting product information, addressing customer issues and helping the teams implement Prompt Plus and other premium product offerings

• Develop and maintain a deep understanding of our product offerings to effectively respond to incoming customer inquiries across our single-channel support system

• Gain a strong understanding of the ins and outs of a therapy business in order to provide expertise to our clients throughout their onboarding

• Lead question/answer webinars with clinical management and staff

• Work with support team as tickets are escalated to you to provide specific workflows for clients, and work the support channel per team needs

• Lead clients through what to expect from their data transfer so they have clear expectations of the data transfer process

• Assist in the onboarding process of new clients

• Delegate questions to the Client Experience Team, Billing Success Team, and Customer Success team as appropriate

• Collaborate with team members and management in recommending and implementing improvement opportunities

Minimum Requirements:

• Must have experience in outpatient physical therapy clinics

• Very strong technical skills operating various software platforms

• Highly Proficient in MS Excel

• Understanding and learning software must be a passion of yours

• Clinical background and/or licensed rehab therapist

• Experience with EMR Systems

• Possess strong written and verbal skills

• Be tech savvy and comfortable working in a live setting with various softwares

• Highly motivated to work in an extremely fast paced environment where you will need to work outside normal working hours at times

• Prepared to grow very quickly into your role and take on greater responsibilities as the team and customer base grow

Preferred (Nice-to-have) Qualifications:

• Medical billing experience or education

• Previous SaaS experience

Perks - What you can expect:

• Competitive salaries

• Remote/hybrid environment

• Potential equity compensation for outstanding performance

• Flexible PTO

• Company-wide sponsored lunches

• Company paid disability and life insurance benefits

• Company paid family and medical leave

• Medical, dental, and vision insurance benefits

• Discounted pet insurance

• FSA/DCA and commuter benefits

• 401k

• Credits for online fitness classes/gym memberships

• Recovery suite at HQ – includes a cold plunge, sauna, and shower

Here at Prompt, we are committed to fostering a fair and respectful work environment. As part of this commitment, it is our policy not to hire iniduals from Prompt Customers unless they have obtained their current employer's explicit consent. We believe in upholding strong professional relationships and respecting the agreements and commitments our customers have with their employees. We appreciate your understanding and cooperation regarding this policy. If you have any questions or concerns, please don't hesitate to reach out to our People Department.

Prompt Therapy Solutions, Inc is an equal opportunity employer, indiscriminate of race, color, religion, ethnicity, ancestry, national origin, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, disability, medical condition, or any other protected characteristic. We celebrate ersity and are committed to creating an inclusive environment for all employees.

Title: Business Development Representative

Location: Greenwood Village, Colorado, United States

Job Description:

Greenwood Village, Colorado, United States

EverDriven is the nation’s leading provider of alternative student transportation, partnering with school districts to serve students who need it most—including those experiencing homelessness, living with disabilities, or outside traditional bus routes. Our tech-enabled, human-led model helps remove barriers to learning through safe, reliable transportation.

Since 2006, we’ve helped organizations solve complex transportation challenges through strong partnerships, dependable service, and a people-first approach. Guided by integrity, ownership, and collaboration, we move with urgency, lead with data, and never settle. Our success is driven by people who bring curiosity, accountability, and a commitment to continuous growth.

EverDriven is the nation’s leading provider of alternative student transportation, partnering with school districts to serve students who need it most—including those experiencing homelessness, living with disabilities, or outside traditional bus routes. Our tech-enabled, human-led model helps remove barriers to learning through safe, reliable transportation.

Since 2006, we’ve helped organizations solve complex transportation challenges through strong partnerships, dependable service, and a people-first approach. Guided by integrity, ownership, and collaboration, we move with urgency, lead with data, and never settle. Our success is driven by people who bring curiosity, accountability, and a commitment to continuous growth.

Position Summary: 

Are you ready to be part of something exciting? We’re building a world-class Sales and Marketing team, and as a Business Development Representative (BDR) at EverDriven you won’t just be dialing and emailing—you’ll be shaping the future of our team, playbook, and culture.  

The Inside Sales team is recently formed, and this is an opportunity to join as one of our first several hires. BDRs will be responsible for generating pipeline and opportunities for the Account Executive team to work and close. The future of this team will continue to evolve, but initial results are impressive, and the team today is making a huge impact. BDRs will be a member of EverDriven’s Marketing team and, as such, they will work in cooperation with other members of Marketing, Sales, CS, RevOps, and other cross functional teams as needed. BDRs will need to act as a liaison and provide the highest standards of customer service to ensure the highest levels of customer satisfaction for internal and external communications between current and prospective clients. 

Salary Range: $56,500 - $60,000/year, based on experience + with on target earning of $85,000

Responsibilities: 

• Proactively identify and qualify potential leads through research and outreach  

• Engage with prospects via phone, email, and social media to generate interest in EverDriven’s services 

• Work alongside the Marketing and AE team to refine and execute outreach strategies to maximize impact in high value territories  

• Schedule meetings and product demonstrations for Account Executives to progress the sales process and drive revenue 

• Maintain accurate records of interaction sand follow-up activities in the CRM system (Salesforce + HubSpot) 

• Collaborate with leadership across Marketing and Sales to refine messaging, processes, and outreach strategies. 

• Experiment, learn, and adapt—we want your input on what works and what doesn’t work. 

• Responsible for ensuring that reporting and communications with management and senior management is frequent and bi-directional. 

• Develop, and continuously maintain account plans for key prospects to tailor and personalize research and engagement with target account districts  

• May also be called upon to help with the Marketing, and CS efforts from time to time as the need arises.

Requirements: 

• Bachelor’s degree and/or equivalent relevant years of experience 

• Minimum 1-2+ years of professional experience (sales, customer success, or any fast-paced role where you’ve honed communication skills). 

• A growth mindset—you love feedback and see challenges as opportunities. 

• Strong work ethic with a team-first mentality. 

• Curiosity and confidence to ask great questions and uncover pain points. 

• Excellent PC Skills, and Microsoft office skills including Excel, Word, Outlook, etc.   

• Excellent written and verbal communication skills 

• Experience with Salesforce or HubSpot a plus 

• Valid U.S. driver’s license is required

Benefits

• Medical, Dental, Vision insurance
• Virtual Doctor Visits with $0 Co-Pay
• Life Insurance (company paid)
• Short Term Disability Insurance (company paid)
• Long-Term Disability Insurance (company paid)
• Flexible Time Off (FTO)
• Paid Holidays
• Paid Time to Volunteer
• Flex Spending Account (FSA)
• 401K Plan (with an awesome employer match!)
• Employee Assistance Program
• Employee Discounts Program

Equal Opportunity Employer

EverDriven is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law. We are committed to maintaining a respectful, professional workplace where employees are evaluated and supported based on performance and potential.

Visit our website and learn more about us at www.EverDriven.com

#LI-Hybrid 

Equal Opportunity Employer

EverDriven is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law. We are committed to maintaining a respectful, professional workplace where employees are evaluated and supported based on performance and potential.

Title: Senior Specialist, Customer Service & Fulfillment

Location: USA-WI De Pere

Full time

Job Description:

Employee Type:

Full time

Location:

WI De Pere

Job Type:

Customer Service

Job Posting Title:

Senior Specialist, Customer Service & Fulfillment

About Us:

TreeHouse Foods (NYSE: THS) is a leading manufacturer of private label packaged foods and beverages, operating a network of over 20production facilities and several corporate offices across the United States and Canada. At TreeHouse Foods, our commitment to excellence extends beyond our products and revolves around our people. We are investing in talent and creating a performance-based culture where employees can do their best work and develop their careers, directly impacting our mission to make high quality, affordable food for our customers, communities, and families. We hope you will consider joining the team and being part of our future.

Named one of America’s Best Large Employers by Forbes Magazine,we are proud to live by a strong set of values and strive to "Engage and Delight – One Customer at a Time." Guided by our values—Own It, Commit to Excellence, Be Agile, Speak Up, and Better TogetherWe are a erse team driven by integrity, accountability, and a commitment to exceptional results. We embrace change, prioritize continuous learning, and foster collaboration, transparency, and healthy debate. Together, we set each other up for success to achieve enterprise-wide goals.

What You Gain:

• Competitive compensation and benefits program with no waiting period – you’re eligible from your first day!

• 401(k) program with 5% employer match and 100% vesting as soon as you enroll.

• Comprehensive paid time off opportunities, including immediate access to two weeks of vacation (increasing to three weeks after just three years of service), five sick days, two emergency days, parental leave and 11 company holidays (including two floating holidays).

• Leaders who are invested in supporting your accelerated career growth, plus paid training, tuition reimbursement and arobust educational platform – DevelopU – with more than 10,000 free courses to support you along the way.

• An inclusive working environment where you can build meaningful work relationships with a erse group of professionals. Take advantage of opportunities to build on our team-oriented culture, such as joining one of our Employee Resource Groups.

• Access to our wellness and employee assistance programs.

• About the Role:

We are seeking a Senior Specialist, Customer Service & Fulfillment to support customer order management and fulfillment activities while serving as a key liaison between customers and internal partners across Supply Chain, Sales, Brand, Transportation, Warehousing, Credit, and IT. In this role, you will manage end-to-end order execution, troubleshoot complex service issues, and support operational excellence through strong collaboration, reporting, and problem solving.

In addition to day-to-day customer service responsibilities, this role plays an important part in training and supporting team members and driving continuous improvement across customer service and fulfillment processes.

You’ll add value to this role by performing various functions including, but not limited to:

• Provide exceptional customer service across multiple channels by responding to inquiries and resolving issues in a timely and effective manner.
• Serve as a primary point of contact for troubleshooting and resolving complex customer service and fulfillment issues.
• Develop and maintain strong working relationships with internal and external partners to support customer needs and drive collaboration.
• Understand and execute the end-to-end sales and fulfillment process, from order entry through shipment.
• Perform order entry manually or via EDI, ensuring accuracy and timeliness.
• Develop a strong understanding of the end-to-end supply chain, including transportation, warehousing, and planning.
• Utilize SAP and Business Intelligence (BI) tools to monitor inventory levels and order history and provide exception-based recommendations.
• Identify and resolve issues impacting customer service performance and key performance indicators.
• Exercise sound judgment when making service-oriented decisions that may have financial implications.
• Generate, analyze, and interpret reports related to customer service metrics and order fulfillment efficiency.
• Provide training, guidance, and ongoing support to Customer Service Specialists and other team members, ensuring understanding of processes, systems, and troubleshooting techniques.
• Support departmental projects and perform other duties as assigned.

Important Details:

• The anticipated compensation for this position ranges from $19.71 to $36.54 per hour. This is the lowest to highest rate that we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, and business or organizational needs.
• This is a full-time, hybrid role based in De Pere, WI, operating on first shift.

You’ll fit right in if you have:

• Bachelor’s degree in Supply Chain, Business Administration, or a related field is preferred.
• Three to five years of experience in customer service, preferably in a supply chain, manufacturing, or related environment.
• Strong written and verbal communication skills.
• Ability to make sound, service-oriented decisions with financial considerations.
• Strong organizational skills with the ability to manage multiple priorities while maintaining a high degree of accuracy and attention to detail.
• Proficiency in Microsoft Office and SAP.
• Flexibility and adaptability to work effectively in a fast-paced, changing environment.
• Must be able to read and communicate effectively in English.

At TreeHouse Foods, we embrace ersity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work to help us “Engage and Delight – One Customer at a Time”.TreeHouse Foods is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. 

TreeHouse Use Only: #IND1

Title: Patient Contact Center Representative - CSII - Remote in GA only - CPAR Required

Location: GA

Job Description:

time type

Full time

job requisition id

R25266

Job Category:

Administrative & Clerical

Work Shift/Schedule:

8 Hr Afternoon - Evening

Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.

About the Role:

Job Summary

The Customer Service Representative II is responsible for handling high volumes of inbound and outbound patient billing calls, addressing inquiries and complaints related to professional and facility services. The role requires courteous and efficient communication, accurate documentation, timely issue resolution, and escalation to leadership when needed, while keeping patients informed throughout the process. The Customer Service Representative II is responsible for managing high volumes of inbound and outbound patient billing calls. This role involves explaining insurance responsibilities, communicating denial reasons, and helping patients understand the medical billing process for services rendered. The CSR II resolves billing inquiries and complaints, and ensures accurate documentation of all interactions.

Minimum Job Qualifications

• Licensure or other certifications: GA HMFA Certified Patient Account Representative (CPAR) Certification

• ​Educational Requirements: High School Diploma or GED

• Minimum Experience: Three (3) year minimum medical billing or collection experience.

• Other:

Preferred Job Qualifications

• Preferred Licensure or other certifications:

• Preferred Educational Requirements:

• Preferred Experience:

• Other:

Job Specific and Unique Knowledge, Skills and Abilities

• Solid knowledge of Revenue Cycle functions, including registration, authorization, and insurance billing.

• Personal computer proficiency to include all programs necessary to perform job duties and ability to toggle between systems efficiently.

• Excellent listening and problem-solving skills with attention to details.

• Excellent customer service skills and ability to remain calm and professional in stressful situations.

• Excellent verbal and written communication skills.

• Ability to work independently within guidelines.

Essential Tasks and Responsibilities

• Accepts all calls via the ACD (Automated Call Delivery) lines in a manner that keeps wait times to a minimum. Identifies self by name and department, handles call in professional manner, asks if all issues resolved and if anything else may be needed prior to ending call.

• Reviews accounts thoroughly, verifying balance to be correct. Performs required action to correct balances found to be in error. Refers errors to other departments for assistance only when appropriate.

• Analyzes all details of account for accuracy and resolves all insurance questions including payment, adjustments and benefits.

• Researches all patient complaints and inquiries in a timely manner, keeping patient informed of progress when other departments must be consulted.

• Follows required insurance billing processes

• Follows all department and NGHS guidelines, policies, and standard work.

• Remains in good standing with all NGHS policies including those related to attendance, positive attitude and staff development.

• Maintains an understanding of health insurance and EOB's, collection processes and techniques, and NGHS Financial Assistance Programs .

• Performs other duties as assigned.

• Documents the patient account thoroughly and accurately in order to leave sufficient information for any other party reviewing the account for future collection efforts, which may include presentation in court.

• Ability to thoroughly review and understand all documentation in the NGMC Patient Accounting EMR system.

Physical Demands

• Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time

• Weight Carried: Up to 20 lbs, Occasionally 0-30% of time

• Vision: Moderate, Occasionally 0-30% of time

• Kneeling/Stooping/Bending: Occasionally 0-30%

• Standing/Walking: Occasionally 0-30%

• Pushing/Pulling: Occasionally 0-30%

• Intensity of Work: Frequently 31-65%

• Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding

Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals. 

Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Title: Insurance Specialist ll

Location: Richardson, TX,  United States

Job Description:

• Richardson, Texas
• Revenue Cycle
• Texas Oncology
• 37631

Job Description

Overview

The US Oncology Network is looking for a Insurance Specialist to join our team at Texas Oncology.  This full-time remote position will support the Medical Oncology Department at our 3001 E. President George Bush Hwy Suite 100 location in Richardson, Texas.  Typical work week is Monday through Friday working eight hours between 7:30a - 5:30p. 

Note from Hiring Manager:  This is a remote work from home position offering great benefits and 401K!

  As a part of The US Oncology Network, Texas Oncology delivers high-quality, evidence-based care to patients close to home. Texas Oncology is the largest community oncology provider in the country and has approximately 530 providers in 280+ sites across Texas, our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today—at Texas Oncology, we use leading-edge technology and research to deliver high-quality, evidence-based cancer care to help our patients achieve “More breakthroughs. More victories.” ® in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis.  

  The US Oncology Network is one of the nation’s largest networks of community-based oncology physicians dedicated to advancing cancer care in America. The US Oncology Network is supported by McKesson Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care. 

Responsibilities

The essential duties and responsibilities:

• Monitors delinquent accounts and performs collection duties.
• Reviews reports, researches and resolves issues.
• Reviews payment postings for accuracy and to ensure account balances are current.
• Works with co-workers to resolve insurance payment and billing errors.
• Monitors and updates delinquent accounts status.
• Recommends accounts for collection or write-off.
• Contacts patients to secure past due balances, verifies patient demographics and insurance providers, updates information in systems, and documents conversations.
• Answers patient payment, billing, and insurance questions and resolves complaints.
• Contacts patients to secure past due balances, verifies patient demographics and insurance providers, updates information in systems, and documents conversations.
• Answers patient payment, billing, and insurance questions and resolves complaints.
• May refer patients to Patient Benefits Representative to set up payment plans.
• Maintains credit balances of patients and payors ensuring timely refunds within government guidelines/regulations.
• Adheres to confidentiality, state, federal, and HIPPA laws and guidelines with regard to patient records.
• Performs other duties as requested or assigned.

Qualifications

The ideal candidate for the position will have the following background and experience: 

 Level 1

• High School diploma or equivalent required.
• Minimum two (2) years combined medical billing and payment experience required.
• Demonstrate knowledge of state, federal, and third party claims processing required.
• Demonstrate knowledge of state & federal collections guidelines.
• Must successfully complete required e-learning courses within 90 days of occupying position.

Level 2 (in addition to level 1 requirements)

• Minimum four (4) years combined medical billing and payment experience required
• Demonstrate knowledge of medical coding, preferably oncology coding

Level Sr (in addition to level 1 and 2 requirements)

• Associates degree in Finance, Business or four years revenue cycle experience preferred
• Minimum two (2) years insurance resolution experience resolving issues with patients and payers as well as four (4) years combined medical billing and payment experience required
• Proficiency with computer systems and Microsoft Office (Word and Excel) required
• Demonstrate knowledge of oncology medical coding
• Demonstrate knowledge of state, federal, and third party claims processing required

Competencies

• Uses Technical and Functional Experience

• Possesses up to date knowledge of the profession and industry

• Accesses and uses resources when appropriate

• Demonstrates Adaptability

• Handles day to day work challenges confidently

• Is willing and able to adjust to multiple demands, shifting priorities, ambiguity, and rapid change

• Shows resilience in the face of constraints, frustrations, or adversity

• Demonstrates flexibility

• Customer Service

• Demonstrates positive interpersonal relations in dealing with fellow employees, supervisors, physicians, patients as well as outside contacts so that productivity and positive employee/patient relations are maximized.

• Uses Sound Judgment

• Makes timely, cost effective, and sound decisions

• Makes decisions under conditions of uncertainty

• Shows Work Commitment

• Sets high standards of performance

• Pursues aggressive goals and works efficiently to achieve them

• Commits to Quality

• Emphasizes the need to deliver quality products and/or services

• Defines standards for quality and evaluates products, processes, and services against those standards

• Manages quality

• Improves efficiencies

  Physical Demands

  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to manipulate a computer keyboard and mouse. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Requires vision and hearing corrected **to normal ranges.

  Work Environment**

  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations maybe made to enable iniduals with disabilities to perform the essential functions. Work is performed in an office environment. Involves frequent contact with staff. While performing the duties of this job, the employee is regularly exposed to direct contact with patients with potential for exposure to blood, toxic substances, ionizing radiation and other conditions common to a clinic environment.

Title: FCM Meetings & Events - Event Director - NYC, NY

Location: New York United States

Job no: 527948-A

Job Description:

FCM Meetings & Events - Event Director - NYC, NY

Apply now Refer a friend Job no: 527948-A

Brand: FCM Meetings & Events

Work type: Full time, Hybrid

Location: New York

Categories: Operations and Logistics

Event Director

FCM Meetings and Events was born out of the evolution of the Flight Centre Travel Group (FCTG) family of brands. As one of the world's largest travel agencies, Flight Centre's footprint spans across 95+ countries and encompasses over 30 brands of corporate and leisure services. We've been in the event game since 1986, connecting people across the globe and bringing their visions to life.

We pride ourselves in being able to offer a level of flexibility and customization that is not common amongst our competitors. Our people are out of the box thinkers and problem solvers, helping create memories that will leave a lasting impact.

Our services include: Event Management (Live, Virtual & Hybrid Events), Event Travel, Event Technology, Venue Sourcing & Strategic Meetings Management

To learn more about FCM Meetings & Events please click HERE

About The Opportunity

The Event Director is responsible for the overall execution and success of events, ensuring seamless planning, coordination, and delivery. This role involves managing event budgets, critical timelines, and logistics while leading and mentoring a support team to exceed client expectations. The position requires strong attention to detail, quality control, and adherence to processes to ensure error-free event execution. Effective communication with clients, internal teams, and stakeholders is key, alongside maintaining accurate documentation and reporting. The Lead Event Planner also contributes to business operations, ongoing training, and professional development, continuously seeking opportunities for growth and excellence in event management.

Key Responsibilities

• To be the lead planner on events, responsible for the overall execution and success.
• To effectively manage the support team on each event, delegating tasks, quality control, providing constructive feedback, and training where needed.
• To build and manage the event critical path with all key deadlines and deliverables.
• To build and manage the event budget, from creation, ongoing updates and post event reconciliation
• Motivate, mentor and lead team to executing tasks and exceeding clients expectations.
• To ensure events are keeping correct systems and processes from the outset to ensure error free event management.
• To maintain accurate files & with accuracy in all event critical documents, reporting and communications
• To oversee deliverables for all event logistics pre, onsite and post event including quality control.
• To maintain effective and customer focused communication throughout with all stakeholders.
• To respond to all client enquiries professionally and within the agreed timeframes and to ensure client satisfaction with the response.
• To communicate thoroughly internally with Account Manager and project team.
• To assist with both per event admin tasks and business related tasks to keep the business operating.
• To participate in the available training opportunities, directed by your Business Leader.
• To have competency, growth & development top of mind at all times. To take interest in inidual "Brightness of Future".

Experience & Qualifications

• Bachelor's Degree in marketing, communications, hospitality, business or related field preferred or an equivalent combination of education and experience will be considered in lieu of a degree.
• A minimum of 5 years demonstrated event, conference and incentive management experience.
• Demonstrated effective customer service skills at a senior level
• Leadership experience
• Proficient knowledge of Microsoft programs such as Word, Excel, PowerPoint, etc.
• Event Management Software: Cvent or similar.
• A knowledge of major suppliers and relevant MICE products/destinations

Work Perks! - What's in it for you:

FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It's also why we offer some great employee benefits and perks outside of the norm.

• Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
• Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!
• Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.
• Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can't miss in our people or service.
• Personal connections: We are a big business founded on personal relationships.
• Diversity, Equity & Inclusion: Commitment to ersity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols.
• A career, not a job: We offer genuine opportunities for people to grow and evolve
• We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
• Giving Back: Our Corporate Social Responsibility program supports nominated charities through volunteering and fundraising, complemented by our Office Environmental Program, LEED Gold-certified office spaces, and 1 paid Volunteer Day per calendar year.

Benefits Include:

• Paid Time Off: A comprehensive time off package, including up to 15 vacation days (prorated upon hire and increasing to 20 days after 2 years of employment), 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, and 8 recognized holidays annually.
• Travel perks/discounts
• Health & Wellness Programs and Employee Financial Wellness Services
• National/International Award Nights and Conferences
• Health benefits including, medical, dental, vision, gender affirming care, and fertility care
• Insurance including hospital indemnity, AD&D, critical illness, long-term and short-term disability
• Flexible Spending Accounts
• Employee Assistance Program
• 401k program with partial match
• Tuition Reimbursement Program
• Employee Share Plan - Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
• Global career opportunities in a network of brands and businesses
• Vacation, Personal, and Sick time accrual rates will vary based on full-time or part-time employee status. Recognized Holidays are either paid time off or, if required to work due to job requirements, holiday pay rate, and may vary depending on state.

#LI-SC1#MTEV#LI-Onsite

Location - NYC, NY

Work Location: This role offers flexibility based on your location. If you reside within commutable distance to one of our offices, you may be eligible for a hybrid schedule at your manager's discretion. Candidates residing outside of commutable distance will be considered for fully remote arrangements.

For this position, we anticipate offering an annual salary of $78,000. Base salary is dependent on relevant factors, including experience, geographic location, and job requirements.

We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.

Our number one philosophy? Our people. Flight Centre Travel Group USA's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the ersity of our society.

We are an affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible.

Travel Weekly Magellan Awards: Silver Winner (2023)

GBTA WINiT Top 50 Award Recipients (2018-2025)

CHHR: 5-Star DE&I Employer (2023, 2024)

Seramount, FCTG Mexico: Member of the Global Inclusion Index (2023-25)

Newsweek: America's Greatest Workplaces for Diversity (2024)

Benefits Canada: Health/Wellness Program and Mental Health Program (2023, 2025)

️ OutThere Awards: Inclusive Travel Finalist (2025)

Canadian HR Awards: Excellence in Diversity and Inclusion Awardee (2025)

Title: Patient Care Coordinator (Temp - 6 Months)

Location: Fremont United States

Job Description:

At Personalis, we are transforming the active management of cancer through breakthrough personalized testing. We aim to drive a new paradigm for cancer management, guiding care from biopsy through the life of the patient. Our highly sensitive assays combine tumor-and-normal profiling with proprietary algorithms to deliver advanced insights even as cancer evolves over time. Our products are designed to detect minimal residual disease (MRD) and recurrence at the earliest timepoints, enable selection of targeted therapies based on ultra-comprehensive genomic profiling, and enhance biomarker strategy for drug development. Personalis is based in Fremont, California.

Summary:

As a Patient Care Coordinator, you will be at the forefront of our commitment to providing excellent service as we grow our diagnostic business. You will play a key role in supporting the company's clinical testing operations by ensuring a seamless experience for both patients and oncology offices. Our patient care coordinators are instrumental in managing the intake, coordination and follow up of test orders. You will be responsible for communicating with patients, physician's offices and pathology labs, as well as collaborating closely with key stakeholders including laboratory operations, clinical staff, patient billing and commercial functions.

The ideal candidate will demonstrate strong communication and organizational skills, as well as a commitment to delivering high quality service in a fast paced, patient centered environment. If you are passionate about improving the customer experience and thrive in a dynamic environment, we invite you to apply for the position of Patient Care Coordinator.

Hybrid - Onsite on Monday & Tuesday

Responsibilities:

• Manage inbound and outbound communication with patients, physicians offices and pathology labs using Salesforce/Service Cloud (CRM).

• Follow up with physicians offices to gather missing test requisition form information and document interactions ensuring accurate and complete case management and resolution.

• Coordinate timely procurement of tissue samples required for testing.

• Manage patient mobile phlebotomy appointments and specimen collection logistics.

• Provide support to patients by addressing questions and concerns regarding clinical testing.

• Communicate efficiently and clearly with customers regarding the status of testing and reporting.

• Collaborate with internal teams including accessioning, laboratory operations and clinical staff to ensure patient reports are delivered within expected turnaround times.

• Partner with the clinical sales team to provide customer support and address inquiries.

• Work closely with the billing team to obtain patient medical records and insurance.

• Monitor and resolve any service related issues, proactively escalating to management as needed.

• Ensure accurate and complete data entry into Salesforce, LIMS (Laboratory Information Management Systems) and the clinical ordering portal.

• Contribute to continuous improvement efforts and participate in special projects or initiatives as assigned.

Requirements:

• Bachelor of Science or related degree is preferred. A minimum of 1-2 years of experience in a physician/patient facing role is required.

• Excellent verbal and written communication skills.

• Exceptional organizational and time management skills.

• Ability to manage multiple priorities in a results driven setting.

• Strong attention to detail and accuracy of information.

• Familiarity with clinical workflows, diagnostic testing or laboratory operations is a plus.

• Prior experience with Salesforce/Service Cloud, LIMS and G Suite preferred.

The hiring range for this position is $30 to $38 per hour.

Personalis is an equal opportunity employer and is committed to the full inclusion of all iniduals. As part of this commitment, Personalis will ensure that persons with disabilities are provided with reasonable accommodations. If you need an accommodation to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your recruiter know, if/when they contacts you.

Protecting Our Candidates: At Personalis, we value your security. Please note that all official correspondence from our team will come exclusively from @personalis.com email addresses. We will never ask for personal financial information or conduct interviews over text or chat platforms. If you receive a suspicious request, it is likely a scam. We are committed to a safe recruitment experience and actively work with authorities to investigate and prosecute cyber crimes targeting our community.

Personalis is an Equal Opportunity for Employer/Minorities/Females/Veterans/Disabilities.

#LI-KK1 #LI-Hybrid

Title: Sales and Service Specialist

Location: El Paso United States

Job Description:

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, iniduals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as erse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.

Job Category

Retail

Position Summary

The retail Sales and Service Technician (SST) is a unique hybrid role for stores and is intended as a key pipeline for future career-growth within Firestone Complete Auto Care. This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry-level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services.

Successful iniduals in this role will learn all aspects of store operations and effectively flex between interacting/ serving the customer and efficiently completing basic vehicle service tasks as required.Pay Range: $14.40 - $21.51

Responsibilities

Hybrid Role

• Customer service, sales, customer issue resolution- 75%.
• Basic vehicle service tasks, oil, tires, fluids- 25%.
• Store operations, opening/closing, inventory, displays- as needed basis.

Growth and career development role

• May assist Manager or act as Manager-On-Duty in certain circumstances or to support development.
• Learn all aspects of store operations and flex between front/back shop tasks.

Minimum Qualifications

• High School Diploma or equivalent.
• Valid automobile driver's license.
• Customer service and career growth mindset.
• Ability to learn and perform basic vehicle service tasks.
• Ability to learn and operate store systems.

PREFERRED QUALIFICATIONS

• 2 year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate.
• Previous consumer retail sales experience.
• Previous automotive experience a plus.
• Previous management/supervisory experience a plus.

OUR CREW KNOWS BENEFITS

• Medical, Dental and Vision - Starting day 1 for all our teammates
• Paid vacation and holidays
• On-the-job training and company-funded ASE certifications
• Flexible work schedule
• 401(k) match
• On demand pay (daily pay) program available

OUR VALUES GIVE BACK TO YOU

• Professional Development: No matter where you're at in your career, we've got the resources to help you level up.
• Community Involvement: We pride ourselves on working with our local communities and giving back where we can.
• Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together.

At Bridgestone, you are Free to Be

We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, iniduals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as erse as the world we serve. So, show us what you are made of, because who you are is what we need.

What we offer

At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you:

• A supportive and engaging onboarding experience to ensure a smooth transition into our team.
• The opportunity to develop and grow, through training and regular mentorship.
• Corporate Social Responsibility activities.
• A truly global, dynamic and challenging work environment.
• Agility and work/life effectiveness and your long-term well-being.
• A erse and inclusive team.

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all iniduals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

Title: Customer Service Representative (Remote - Albany, NY)

Location:

City 

Albany

State 

NY

Country 

United States

Working time 

Full-time

Description & Requirements

Maximus is currently hiring for Customer Service Representatives to join our New York State of Health (NYSOH) team. This opportunity requires 10 days of onsite training in Albany, NY with opportunity to work remotely after successful completion of the 10 days onsite. Training is a total of 6 weeks. Candidates must reside within 100 miles of Albany, NY.

Every day, Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of New Yorkers who need to maneuver through complex healthcare plans. During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action is thoughtful, open, transparent, and done with integrity. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.

Why Maximus?

-  Competitive Compensation - Quarterly bonuses based on performance included!

- Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.

-  Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.

-  Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short and Long Term Disability coverage.

-  Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).

- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.

-  Tuition Reimbursement - Invest in your ongoing education and development.

-  Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.

-  Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.

-  Professional Development Opportunities- Participate in training programs, workshops, and conferences.

Essential Duties and Responsibilities:

- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.

- Respond effectively to all forms of inbound and outbound contacts.

- Track and document all inquiries using the applicable systems.

- Transfer/refer consumers to appropriate entities according to the established guidelines.

 Facilitate the fulfillment of caller requests for materials via mail, email, or download.

- Facilitate translation services for non-English speaking callers according to procedures.

- Escalate calls or issues to the appropriate designated staff for resolution as needed.

- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.

- Process new applications for health care coverage via telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans.

- Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested.

- Respond to all inquiries consistent with confidentiality and privacy policies and refer callers to alternate sources when appropriate.

- Meet Quality Assurance (QA) and other key performance metrics.

- Responsible for adhering to established safety standards.

- Must be able to remain in a stationary position for an extended period of time.

- Occasionally lift, carry, or otherwise move items weighing up to 25 pounds.

- Work is constantly performed in an office environment.

- Perform other duties as assigned by management.

Minimum Requirements

- High school diploma or GED required and 6+ months of relevant professional experience required, or equivalent combination of education and experience.

- Residency within 100 miles of Albany, NY is required.

- Strong data entry and telephone skills.

- Excellent organizational, interpersonal, written, and verbal communication skills.

- Ability to perform comfortably in a fast-paced work environment.

- Ability to successfully execute many complex tasks simultaneously.

- Ability to work as a team member, as well as independently.

- Previous experience with computers, phone systems, and headsets preferred.

- Previous experience in customer service preferred.

Home Office Requirements:

- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.

- Must currently and permanently reside in the Continental US. 

#NYSOHPriority #NYSOHcsr #CSRLinkedInNYSOH #LI-Remote

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations

Maximus provides reasonable accommodations to iniduals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. 

Minimum Salary

$ 

20.00

Maximum Salary

$ 

20.00

Title: Customer Success Manager

Location: Remote Worker - N/A United States

Job Description:

About Us

Powerhouse Dynamics, a Middleby company, is the leading provider of IoT solutions for commercial kitchens through our Open Kitchen platform. We help the world's largest restaurant and foodservice operators reduce costs, improve efficiency, ensure food safety, and gain unprecedented visibility into their operations. Our connected equipment solutions are rapidly expanding across global brands, and we're looking for a driven, detail-oriented operator to help scale deployment and onboarding programs.

About the Role

Powerhouse Dynamics is seeking a Customer Success Manager (CSM) to join our Sales team. This is a remote role reporting directly to the Vice President of Sales. Ideal candidates will live in the Dallas area, working remotely and from time to time coming into the kitchen facility. The CSM serves as the primary advocate for assigned customer accounts, ensuring customers achieve measurable value, remain highly engaged, and view renewal as a natural next step.

The Customer Success Manager plays a critical role in driving customer retention, satisfaction, and growth. This role blends strategic account management, customer advocacy, and operational discipline. You will build trusted customer relationships, drive platform adoption, and act as a key connector between Customers, Sales, Implementation, Product, and Support teams.

Day-to-Day Responsibilities

• Own the post-sale customer relationship for assigned accounts
• Develop and execute customer success plans aligned with client goals and KPIs
• Monitor customer engagement, product usage, and health metrics to proactively identify risks and prevent churn
• Promote and train customer users on product features aligned to their business goals
• Conduct regular business reviews to demonstrate ROI and reinforce renewal value
• Partner with Sales on renewals, supporting smooth contracting without owning negotiations
• Identify upsell and cross-sell opportunities based on evolving customer needs
• Act as a trusted advisor, gathering customer feedback and sharing insights with Product and Engineering teams to inform future development
• Document customer interactions, risks, opportunities, and escalations in CRM tools (e.g., Salesforce)
• Track customer lifecycle maturity, engagement levels, and renewal timelines
• Maintain a high-level view of customer issues and proactively identify trends impacting retention or expansion

Qualifications

• 5+ years of experience in Customer Success, Account Management, or Client Support within SaaS, IoT, or technology-driven environments
• Proven ability to manage multiple customer relationships across varying lifecycle stages
• Strong communication, presentation, and relationship-building skills at both operational and executive levels
• Familiarity with SaaS metrics such as retention, churn, NPS, and adoption
• Highly organized with experience using Salesforce or similar CRM platforms
• Consultative, problem-solving mindset with a strong customer-first approach

We offer excellent compensation and benefits that start on your first day! We also believe in work/life balance.

No phone calls or third parties, please. Powerhouse Dynamics is an equal opportunity employer.

Title: Inside Sales Manager

Location: Atlanta, Georgia (Hybrid)

Sales & Marketing -

Job Description:

Who we are

Over 600 employees strong, Asure sees Human Capital Management (HCM) through the lens of entrepreneurs and executives with an owner's mentality. We help businesses develop their "Human Capital" to get to the next level, stay compliant, and allocate their time, money and technology toward growth. Our HCM platform empowers more than 100,000 clients to build great teams and better manage their people while staying compliant in an ever-changing HR legislative landscape. Asure's HCM offering includes Payroll & Tax, HR, and Time & Attendance software and HR Services ranging from online compliance tools to a fully outsourced HR department.

This is a hybrid position based at our office in Atlanta, GA.

How you will contribute

The Inside Sales Manager is responsible for leading the inside sales operations to achieve revenue and growth goals for the Lathem PayClock Online software subscriptions and compatible hardware solutions. This role manages a team of TLM Sales Associates who sell to B2B customers and resellers in the U.S. and Canada. The Inside Sales Manager drives sales campaigns, oversees pipeline management, and ensures team performance through coaching, training, and strategic leadership.

Team Leadership & Performance Management:

• Directly manage the Solutions Consultant team, providing daily supervision, coaching, and performance feedback.
• Recruit, hire, onboard, and train new sales team members.
• Motivate the team to achieve inidual and collective sales targets.

Sales Strategy & Execution:

• Develop and implement sales campaigns to meet monthly revenue objectives.
• Oversee lead assignments, pipeline activity, and sales process execution.
• Collaborate with Marketing on campaign alignment and lead generation strategies.

Process & Tools Oversight:

• Manage CRM system usage and ensure accurate tracking of customer activity and opportunities.
• Monitor sales metrics and generate performance reports for executive leadership.

Customer & Market Insight:

• Maintain deep knowledge of Lathem's SaaS products and hardware offerings.
• Monitor competitor activity and industry trends; share insights across departments.
• Participate in key customer discussions and negotiations as needed.

Cross-Functional Collaboration:

• Coordinate with Customer Support, Marketing, Accounting, and R&D to ensure a seamless customer experience.
• Lead internal team meetings and sales planning sessions.

Policy & Communication:

• Communicate sales goals, policies, and procedures clearly to the team.
• Ensure adherence to company guidelines and compliance standards.

Supervisory Responsibilities:

• Directly supervises the TLM Sales Associates within the sales department.
• Responsibilities include interviewing, hiring, training, setting performance goals, conducting evaluations, and handling disciplinary actions.
• Ensures adherence to company policies and compliance with applicable laws.

Qualifications

• Bachelor's degree in Business, Marketing, or related field.
• 4+ years of experience selling SaaS solutions in a B2B environment.
• Proven track record in leading and developing high-performing sales teams.
• Experience in workforce management, human capital management, or time and attendance solutions preferred.
• Proficiency with CRM tools and sales performance reporting.
• Strong leadership and coaching abilities.
• Strategic thinker with solid business acumen.
• Excellent interpersonal and communication skills.
• Customer-centric approach with strong problem-solving capabilities.
• Motivated, organized, and results driven.

Compensation

The base salary range for this position is $85,000.00 - $105,000.00 based on relevant experience, skills, and industry knowledge. The compensation package also includes an uncapped commission structure. Asure Software offers a variety of employee benefits. Salary information is determined by market location and is provided in accordance with state and local pay-transparency laws.

Benefits

• Medical, Dental, Vision, HSA, FSA- All effective on day 1!
• Company paid Basic Life Insurance, A+D, Long-Term Disability, and Short-Term Disability
• 401K Program with 3% safe harbor contribution
• Employee Stock Purchase Program
• Fitness Reimbursement Program
• Self-Managed PTO

Our Mission

To provide Human Capital Management (HCM) software and services that help companies grow, while nurturing a culture of growth around us.

• Helping customers grow by getting the most from their human capital.
• Helping our employees grow personally and professionally.
• Growing relationships in our communities that inspire goodness.
• Grow shareholder value.

Our Vision

Be the most trusted Human Capital Management resource to entrepreneurs everywhere.

Our Values

Reflect who we are and what we stand for as a company.

• Embrace Change
• Lead with Integrity
• Own the Outcome
• Deliver Awesome
• Be a Good Human

We are an equal opportunity employer.

NO AGENCIES PLEASE:

Any unsolicited resumes sent to Asure Software from a third party, such as an Agency, including unsolicited resumes sent to Asure's mailing address, fax machine or email address, directly to employees or hiring managers will be considered Asure property. Asure will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Title: Customs Entry Writer

Location: Rancho Dominguez United States

Hybrid

Job Description:

At this time, CJ Logistics America is unable to offer visa sponsorship or support for work authorization.

Position Overview

The Customs Entry Writer is responsible for reviewing import and export documentation to ensure compliance with all customs regulations. This role includes verifying the accuracy of invoices and shipment documentation, and preparing necessary paperwork for customs clearance. This is a highly administrative role that requires exceptional attention to detail.

Essential Job Duties & Responsibilities

The core duties for this position include:

• Reviewing and processing import/export documentation to ensure compliance with U.S. Customs regulations.

• Managing and responding to customs rejections and inquiries.

• Providing timely responses to client questions related to customs processes.

• Completing clerical tasks and overseeing the clearance process for goods moving through customs.

• Preparing and submitting documentation for duty drawbacks and refunds.

• Signing and maintaining required brokerage documentation.

• Collaborating with internal and external stakeholders to ensure efficient customs clearance.

• Using specialized software to track inventory and shipments.

• Leveraging internal benchmarks to secure transportation services at competitive rates.

• Performing other related job duties as assigned or required.

Qualifications

Required Qualifications

• High School Diploma or GED equivalent.

• Minimum of 2 years of relevant experience in customs brokerage or a related field.

• Proficiency in Microsoft Office Suite and Google Workspace applications

• Experience working in a Transportation Management System (TMS) and/or Customer Relationship Management (CRM) system.

• Strong organizational skills with the ability to plan, prioritize, and follow through.

• Strong customer service skills and interpersonal communication (both verbal and written).

• Team-oriented with the ability to collaborate in a fast-paced environment.

• High attention to detail with the ability to shift priorities as business needs evolve.

• Ability to exercise sound judgment, discretion, and problem-solving skills.

Preferred Qualifications

• Bachelor's Degree in Logistics, Transportation, or Supply Chain Management is preferred.

Work Environment & Schedule

Location and Remote Eligibility

• This role is based out of the Rancho Dominguez, CA office

• Schedule: Monday - Friday, 8:00am - 5:00pm

• Regular, on-site presence is required 4 days per week

• The option to work remotely is available 1 day per week or as otherwise directed by the company.

Schedule

• Work hours may vary by shift assignment.

• Schedule may include evenings, weekends, holidays, and overtime based on business needs.

• May be required to be on-call and work as part of a Saturday rotation.

Physical Requirements (Largely Sedentary Role)

• Ability to sit for prolonged periods of time at a desk while working on a computer.

• Ability to use hands and fingers to operate a keyboard, mouse, and telephone.

• Ability to speak and hear clearly in person, virtually, and over the phone.

• Ability to occasionally stand, walk, reach, stoop, or lift up to 10 pounds.

Start a driving career where you're valued, respected, and part of something bigger. Join CJ Logistics today and let's hit the road together.

CJ Logistics About Statement:

CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea, and land. As a lead logistics partner (LLP), third-party logistics provider (3PL), and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service, and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the well-being of the end consumer, our customers, and our employees. CJ Logistics is responsible for the North region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.

CJ Logistics is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based on race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, 

At this time, CJ Logistics America is unable to offer visa sponsorship or support for work authorization.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Global Subsidiary Coordinator

Location: Wilmington, DE United States

Hybrid

• Job Identification: 14579
• Job Category: Client Services
• Full time

Job Description:

WIL hybrid 3x2 or remote

Mon-Fri 8 am to 5 pm

As a Senior Global Subsidiary Coordinator, you will be responsible for managing the corporate compliance and transactional needs of multinational corporation entity portfolios.

In this role, you will be required to collaborate with customer contacts inclusive of General Counsel and internal fulfillment teams to meet annual compliance deadlines, oversee the completion of ad hoc transactions, and assist with corporate secretarial and governance needs on behalf of the clients we serve.

Someone who loves problem solving, is self-motivated, has managed multiple projects and thrives in a fast-paced environment will do well in this position. Our most successful employees are deadline-driven, thrive in an agile environment, critical thinkers and work well as a team player.

This role requires a strong ability to:

• Prioritize and manage conflicting priorities
• a high-level of organizational skills
• the ability to accurately and concisely communicate details and work effectively given minimal direction.

Some of the things you'll be doing:

• Serving as the primary point of contact for any GSM Service needs and managing a global portfolio for clients.
• Management of communication received from customers and internal fulfillment teams via Salesforce

CRM

• Timely review, respond and/or initiate client requests
• Manage client project requests internally and externally.
• Research and evaluation of jurisdictional requirements necessary for corporate filings
• Liaise between the customer and internal fulfillment teams to process any annual compliance and transactional filings
• Assisting with customer questions and providing on-the-spot status updates
• Facilitating client and/or vendor calls to provide updates on the status of open projects
• Manage the accuracy of all client information in our Company Records and Entity Management

applications

What technical skills, experience, and qualifications do you need?

• Paralegal experience preferred but not required.
• Prior experience in compliance, global governance, Corporate Secretary, KYC / AML a plus.
• Strong communication skills, ability to think on your feet, critical thinking, leveraging resources and problem solving.
• Project Management, ability to adopt to change in a fast paced, agile environment.
• Enjoys helping people and customer service.
• Team player, collaborative mindset.
• Serve as Mentor for Associate & Jr level GSC
• Demonstrate SME / Jurisdictional knowledge based on client portfolios.
• Reviews own work for accuracy and completeness, identifying inconsistencies or discrepancies that indicate problems with the quality of work.
• Identifies main concepts and ideas when completing simple, straightforward tasks.
• Verifies the accuracy of details that are important to others. Verifies assumptions and information before accepting them.
• Confirms details and facts through due diligence, before deciding how to act.
• Seeks out others to check or review own work for accuracy and completeness.
• Reviews all relevant information or aspects of a situation before taking action or making a decision.
• Identifies multiple sources/approaches of information to ensure that details are addressed.
• Verifies that work has been done according to procedures and standards.
• Identifies relevant and irrelevant information when completing complex tasks under tight deadlines.

Colleagues are empowered to own their careers and have access to various career opportunities and excellent benefits, including annual Success Sharing bonuses or commission plans based on inidual performance.

Title: Senior Customer Success Manager

Location: Remote United States

Job Description:

CoderPad's mission is to create a more inclusive and strong tech community.

How? By improving the technical interviewing experience with tools that allow for standardization and consistency, while reducing bias and increasing equality of opportunity.

CoderPad is looking for a Senior Customer Success Manager for our Mid-Market team. This is a strategic, customer centric role owning a portfolio of 40-50 mid-market accounts. This role ensures customers achieve measurable business outcomes through proactive engagement, deep relationship management, and strategic execution. Senior CSMs act as trusted advisors who bridge customer goals with product value and long-term success.

This role reports to our Head of Customer Success.

The required timezone for this role is CST OR EST.

WHAT YOU'LL BE DOING:

• Portfolio Ownership: Manage a book of ~40-50 mid-market customers, focusing on retention, adoption, satisfaction, and strategic health.
• Onboarding & Adoption: Lead onboarding plans to ensure customers realize rapid time-to-value with strong adoption trajectories.
• Customer Health Monitoring: Use data and qualitative signals to proactively identify at-risk accounts and recommend corrective actions.
• Strategic Success Planning: Develop and execute customer success plans that align with each customer's business goals.
• Renewal Execution: Drive renewal conversations and mitigation strategies, partnering closely with Sales where appropriate.
• Growth Influence: Identify expansion opportunities and influence them through value messaging and coordinated actions with Strategic Account Executives.
• Business Reviews: Conduct periodic business reviews to showcase value delivery and deepen relationships.
• Customer Advocacy: Serve as the voice of the customer internally to drive product improvements and operational refinements.
• Cross-Functional Collaboration: Partner with Product, Support, Marketing, and other teams to ensure a cohesive customer experience.

WHAT YOU SHOULD BRING:

• 5+ years of experience as a Customer Success Manager in a fast-paced company. Ideally, focused on mid-market and having goals that are both renewal and expansion focused.
• Experience with strategic relationship management. Building deep, long-term relationships with customer stakeholders.
• The ability to problem solve and take initiative. You anticipate challenges and drive toward solutions collaboratively.
• Analytical Thinking: you interpret customer and usage data to guide proactive actions within your accounts.
• Experience with cross-functional collaboration: partnering with sales, product, support, and other internal teams to drive results for your accounts.
• Bonus points for experience within the recruiting, talent acquisition, and/or hiring industry.

YOUR SUCCESS IS MEASURED BY:

• Renewal Rate (GRR & NRR) within assigned portfolio
• Customer Health / Adoption Metrics
• Customer Satisfaction (NPS / CSAT)
• Effective Risk Mitigation
• Influence on Expansion Outcomes
• Completion & Impact of Success Plans
• Quality of Business Reviews & Customer Feedback $130,000.00 - $140,000.00 a year Compensation for this role includes: base salary and variable.

The base salary range for this role is $105,000- $110,000 per year. The base and variable pay is an 80/20 split.

Exact salary is based on skills, experience, location, market ranges, and other compensation offered. The salary range does not include equity and company-wide benefits you may be eligible to receive.

Company Overview CoderPad is on a mission to fix the technical interview process. We serve over 3,800 customers and have hosted more than 4 million technical interviews in 90+ programming languages since our launch in 2013.

Through its simplicity, speed and accuracy, CoderPad has become a leading interview platform for hiring teams that need a reliable solution to better evaluate technical candidates - and more fairly! It works like an IDE to emulate real-world scenarios and is easily personalized to specific team needs, ensuring a positive experience for both candidate and interviewer alike. That's why top companies around the world, like Spotify, LinkedIn, and Lyft rely on CoderPad to help them prioritize quality talent and scale their hiring efforts.

Benefits for You We are a geographically distributed company. We entrust every team member - personally and professionally. If you enjoy working with a erse group that truly values team collaboration, we are interested in hearing from you.

While these benefits are specific for full-time US-based employees, qualified candidates from other countries may be considered at CoderPad. All of the benefits below may not apply depending on an employee's country of residence and employment type, though appropriate compensation and benefits will still be offered.

• Meaningful work with high impact for a well-loved product
• Competitive, market-rate salaries
• Stock options with a 4-year vesting schedule
• Medical, dental, and vision insurance (90% covered for employees and dependents)
• Flexible Spending Account (FSA)
• 401K with profit sharing
• Unlimited paid time off with an expectation of taking 3 weeks annually in addition to 20 company holidays
• Remote-friendly environment with monthly WFH stipend
• Parental leave (primary: 16 weeks; secondary: 12 weeks)
• Short- and long-term disability and life insurance coverage
• Choice of laptop computer
• Internal mobility and growth opportunities And more…

CoderPad is committed to hiring the best talent. To work at CoderPad, employees must have the permanent and unrestricted right to work in their country of residence without needing present or future sponsorship from the company. If you meet this requirement, all applicants will be considered for employment regardless of race, color, national origin, religion, age, gender identity, sexual orientation, or veteran or disability status. Our goal is to be a erse team that represents a variety of backgrounds and perspectives and a culture where everyone feels included.

Research has shown that women and people of color are less likely than others to apply for a role if they do not meet 100% of the qualifications. Please know that we would still love to hear from you even if you feel you only are a 75% match. We promote a erse and inclusive culture at CoderPad.

Title: Software Developer (Provisioning)

Location: Mandan, ND or Cedar Rapids, IA United States

Job Description:

NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ energy cooperatives and communication organizations across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality-driven and valued-priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. We are an AI-forward company committed to being a technology leader in our industry. NISC has been ranked in ComputerWorld’s Best Places to Work for 23 years, and we are looking for qualified iniduals to join our team. 

Summary: 

Implementing NISC’s Provisioning application – this provides provisioning and auditing capabilities from NISC to various telephone switches, television head ends, access software, and other third-party software applications.

This position will work with the member/customer to effectively implement the applications.  This includes working with a project manager to manage project timelines, communicating with internal and external iniduals of project expectations, and configuring the application via creating or modifying the necessary interface code and applications options.  It also includes analyzing the data from the member/customer’s current system to ensure that it is properly converted into the NISC software. 

Work Schedule:   

• Hybrid (after an initial training period) from either of these office locations:  
  • Cedar Rapids, IA
  • Mandan, ND

   
• Hybrid Schedule: Minimum of working 3 days per week in the office and ability to work up to all 5 days a week in the office, as needed
• Required Days from an Office Location: Tuesday and Wednesday - the third required day will be up to the candidate and their supervisor to choose

Essential Functions: 

• Performs basic research, design and development of software systems
• Utilizes NISC best practice for specific existing device implementations
• Works with Members on pre-sales calls to confirm standard implementation requirements
• Researches, analyzes, and resolves basic to moderately complex software maintenance
• Provides superior customer support to internal and external customers in all encounters
• Participate in discussions involving software design
• Participate in code reviews; utilizes code reviews to improve quality of code
• Identify gaps in features and functionality in software and oversee resolution
• Follows all established software implementation methodologies and procedures
• Performs quality testing as it relates to system integration dependent on the tasks assigned
• Prepare and complete implementation documents
• Assists customers in all aspects of implementation including troubleshooting, training, and on-going support
• Reviews and prioritizes assigned change requests
• Other duties as assigned
• Commitment to NISC’s Statement of Shared Values

Desired Job Experience: 

• Strong customer orientation
• Basic knowledge of Linux and Microsoft Windows
• Excellent research and problem-solving skills with a strong attention to detail
• Excellent verbal and written interpersonal and communication skills
• Familiarity with Java
• Ability to organize and prioritize
• Ability to work independently, as well as in a team environment
• Ability to interact in a positive manner with internal and external contacts
• Basic programming skills required
• Familiarity with programming concepts such as expect4j, XML, SOAP, REST, etc.
• Familiarity with Application Programming Interfaces (API)
• Familiarity with .XSLT scripting and/or AWK scripting
• Commitment to NISC’s Statement of Shared Values

Desired Education: 

Bachelor’s Degree in a Computer Science, MIS, IS, Business Administration, or technical degree 

Minimum Physical Requirements: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions. Employees must be able to see, speak, and hear, to operate computer keyboards or office equipment, and are required to stand, walk, and sit. 

Disclaimer: 

Management may modify this job description by assigning or reassigning duties and responsibilities at any time.

Title: Know Your Customer Senior Manager

Locations: remote first in US

UK

time type

Full time

job requisition id

JR100749

Job Description:

Circle (NYSE: CRCL) is one of the world’s leading internet financial platform companies, building the foundation of a more open, global economy through digital assets, payment applications, and programmable blockchain infrastructure. Circle’s platform includes the world’s largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. Enterprises, financial institutions, and developers use Circle to power trusted, internet-scale financial innovation. 

What you’ll be part of:

Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. High Integrity, Future Forward, Multistakeholder, Mindful, and Driven by Excellence. We have built a flexible work environment where new ideas are encouraged and everyone is a stakeholder.

What you’ll be responsible for:

What you'll work on:

• Assist in the design and hands-on implementation of KYC processes, including drafting and maintaining policies, standards, procedures, and guidance materials.

• Provide embedded functional support to facilitate due diligence for prospective clients and novel use cases, through direct engagement and business case assessment.

• Serve as a primary compliance partner for product development teams, providing timely guidance and support throughout the product life cycle to ensure "compliance by design.

• Collaborate deeply with the Compliance Operations team to operationalize KYC program requirements into day-to-day workflows.

• Identify, assess, and escalate compliance risks, advising stakeholders on appropriate control implementation.

• Work closely with Legal, Product, and other internal stakeholders to support special projects and regulatory audits.

What you’ll bring to Circle:

• 10+ years of experience in KYC or AML compliance, with deep expertise in Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), Customer Identification Programs (CIP) and customer risk profiling for Fintech or Crypto businesses.

• Familiarity with global KYC regulations and the ability to apply traditional compliance frameworks to new technologies and product lines.

• Experience supporting regulatory exams or internal audits.

• Demonstrated ability to partner with Product, Engineering, and Data Science to design automated KYC solutions that balance regulatory compliance with a seamless user experience.

• Deep understanding of traditional money laundering and terrorist financing typologies, with the ability to apply them to new technologies.

• Experience and comfort working in an ever-changing industry with the flexibility to quickly react to changing demands.

• Experience/familiarity with Slack, Apple MacOS and GSuite.

Circle is on a mission to create an inclusive financial future, with transparency at our core. We consider a wide variety of elements when crafting our compensation ranges and total compensation packages.

Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations.

Base Pay Range: $172,500 - $222,500

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected status required by the laws in the locations where we hire. 

#LI-Remote

Title: MS Navigator Information Specialist (Bilingual)

Job Description:

Remote - Flexible

locations

Flexible

Las Vegas, NV

Phoenix, AZ

Minneapolis, MN

Salt Lake City, UT

time type

Full time

job requisition id

NAT10680

WHO WE ARE:

The National Multiple Sclerosis Society mobilizes people and resources to drive research for a cure and to address the challenges of everyone affected by MS. To fulfill this mission, the Society funds cutting-edge research, drives change through advocacy, facilitates professional education, collaborates with MS organizations around the world, and provides programs and services designed to help people with MS and their families move their lives forward. We partner with volunteers to accomplish our work. Staff members engage volunteers through effective and timely communications, facilitating meaningful opportunities, and continually seeking and providing feedback for reciprocal growth and learning.

Job Summary:

The Bilingual MS Navigator Information Specialist serves as the first point of contact for iniduals affected by MS, initiating a supportive partnership that fosters trust, empathy, and connection. This role sets the tone for a person-centered experience, guiding constituents to the most appropriate resources and services offered by the National MS Society. Through active listening, assessment, and compassionate engagement, the Information Specialist enhances constituent knowledge, satisfaction, and connection to the Society.

Bilingual Fluency Required: Must be fully fluent in both English and Spanish (verbal and written). You will be required to read, write, and speak in both languages daily.

Main Responsibilities:

• Establish rapport and trust with constituents to initiate a supportive, person-centered relationship.

• Assess inidual needs and guide constituents to the most appropriate staff member, service, or resource.

• Provide accurate information about Multiple Sclerosis as well as Society programs, events, and services.

• Connect constituents with MS Navigators for ongoing support and goal achievement.

• Collaborate with healthcare providers to create seamless experiences for shared clients.

• Ensure equitable access to educational and support resources, regardless of technical ability.

• Respond to acute situations with sound judgment, connecting iniduals to internal or external crisis support as needed.

• Maintain healthy boundaries while remaining present and empathetic in all interactions.

• Stay current with industry trends and Society developments to align with best practices.

• Support innovation and outreach by engaging volunteers and modeling essential work functions across the organization.

What We're Looking For:

• Exceptional active listening and empathetic communication skills.

• Strong critical thinking and judgment, especially in high-stakes or crisis situations.

• Ability to build trust and rapport quickly with erse iniduals.

• Deep understanding of Society programs and ability to navigate interconnected services.

• Commitment to culturally responsive practices and inclusive service delivery.

• Proficiency with digital tools and technology for resource sharing and relationship management.

• Collaborative mindset with the ability to work cross-functionally and support team learning.

• Adaptability and resilience in a dynamic, service-oriented environment.

Location Requirements

• Remote - Flexible Location

• ​Work is primarily performed remotely, however, when possible and necessary, teams meet in person to conduct the business of the organization and build team relationships.

Compensation | Benefits:

The estimated hiring compensation range for this role is $24.00 – $26.00 per hour. Final offers will be based on the candidate's geographic location, consider career experience and may vary from this range due to these and other factors.

You will have the opportunity for a highly competitive, comprehensive benefit package that the Society provides to employees. Your benefits include a considerable Paid Time Off Plan; Paid Holidays; 401k Retirement Savings Plan with Society match; Commuter Benefit Plan; Comprehensive Health & Welfare benefits including Medical, Dental, Vision, Flex Spending Accounts, Life Insurance, Disability Coverage, Spring Health Membership offering free therapy and professional coaching, as well as additional voluntary benefit offerings. Not to mention, you will join an incredible mission focused team of people!

We’re committed to supporting the growth of every employee through a structured and transparent approach to career development. We use Talent Portraits to define clear expectations, development opportunities, and advancement paths — whether you're growing as a people leader or deepening your expertise as an inidual contributor. Each role is thoughtfully placed within one of these pathways (Leadership or Partner) to help you understand how it fits into our broader organization and your potential career journey.

This position is classified as Partner- Professional.

The National MS Society is committed to building a erse and inclusive workforce. We strive to create a workforce that reflects the communities we serve and where everyone feels empowered to bring their authentic selves to work. We need you and your unique talents and perspectives to help us write the last chapter on MS.

APPLICATION INSTRUCTIONS:

We appreciate your consideration of our job opportunities and strive to make it as effortless as possible to apply for our positions. With only a few required sections and the option to use our resume parsing tool, we aim to streamline the application experience, saving you time and effort. Additionally, if you wish to include a cover letter with your application, please feel free to attach it along with your resume, and any other documents required, to the Resume/CV document upload section at the bottom of the My Experience page. We appreciate your interest in joining our team and look forward to receiving your application!

Important: You will not be able to modify your application after you submit it. The "My Experience" page is the only opportunity to add your cover letter and supporting document attachments. If you experience any trouble submitting your materials, please check out our FAQ & Contact Us page.

Title: Sr. Customer Engagement Consultant

Location:

Chicago, Illinois

Reston, Virginia

Crum Lynne, Pennsylvania

GreenWood Village, Colorado

Boca Raton, Florida

White Plains, New York

Full time

Job Description:

TransUnion's Job Applicant Privacy Notice

Personal Information We Collect

Your Privacy Choices

What We'll Bring:

At TransUnion, we strive to build an environment where our associates are in the driver's seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.

Come be a part of our team - you'll work with great people, pioneering products and cutting-edge technology.

As a Senior Customer Engagement Consultant, you are an integral part of the Customer Engagement Team delivering critical services to our customers. You own the operational relationship with high level premium and strategic clients and position yourself as a trusted advisor to their teams. You will lead customer engagements across a range of industries and types of projects such as onboarding, training, strategic operation reviews, operational support, fraud analyses and consulting activities.

What You'll Bring:

• Bachelor's degree in business, finance or computer science or the equivalent plus 5+ years consultancy, fraud prevention solution experience
• Proven ability to identify fraud risks and digital identity challenges, consult with customers to provide insights and develop solutions to address these areas
• Strong customer-service orientation and relationship-building skills
• Ability to thrive in a fast-paced environment balancing strategic thinking with execution with limited resources
• Exceptional analytical and quantitative skills and ability to structure analyses to form data-driven solutions to ambiguous customer challenges
• Advanced skills with MS Word, Excel, and PowerPoint

We're also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we're happy to support your development in:

• Experience in fraud industry especially digital identity and device fraud prevention solutions
• Customer Engagement experience
• Knowledge of TransUnion's fraud and identity products and services
• Exposure to the financial services or insurance industries
• Working knowledge of JSON, Tableau, Looker and/or Big Query

Impact You'll Make:

• Engagement Management: Serve as a trusted advisor to premium clients, guiding them through onboarding, training and strategic operational reviews. Develop fraud risk maturity models and ensure optimal adoption of TU's Fraud solutions
• Operational Support: Provide operational support for the clients under your management to give customers a single point of contact for all issues related to our platforms and solutions
• Delivery Management: Apply demonstrated proficiency to understand business and technical requirements to plan and manage all phases of solution delivery
• Fraud Subject Matter Expertise: Provide specialized expertise for all operational related initiatives for the Global Fraud Solutions group
• Problem Solving mindset: Identify the most critical aspects of the problem, and guide business-focused solutions and recommendations that drive customer value.
• Advocacy: Represent the voice of the customer to shape product roadmaps and drive innovation in fraud prevention
• Growth Orientation: Identify opportunities for solution expansion and collaborate with sales to support renewals and proof-of-concept initiatives
• Passion: Actively seeks responsibility and takes pride in delivering the highest quality results and recommendations to our customers.
• Team Player: Effectively integrates, motivates and builds relationships with cross-functional team members (local or remote), sponsors, key stakeholders, executives and other iniduals or organizations.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company's reputation are also essential expectations of this position.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Benefits:

TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion's Employee Resource Groups. Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans.

We are committed to being a place where ersity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans' Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified iniduals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans.

Pay Scale Information :

The U.S. base salary range for this position is $82,700.00 - $120,000.00 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an inidual's education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations.

Title: Client Logistics Coordinator

**Location:**Chicago, IL

Job Description:

Environment: Hybrid (3 days onsite; 2 remote)

Status: Exempt; Salaried

Who We Are:

Recognized by Gartner in their Modern 4PL Market Guide, Redwood Logistics is at the forefront of industry innovation. Our cutting-edge supply chain technology pairs with the expertise of our brilliant minds to empower logistics execution across North America and Mexico.

Leveraging a comprehensive range of services, data-centric network solutions, and a seamlessly integrated platform, we have established our prominence as a key player in the mid-market segment within the freight tech industry.

Whether you’re just starting your career or are an established professional looking for your next opportunity, Redwood inspires innovation across teams to provide transformative solutions for our customers.

Purpose of Your Work:

As?**Client Logistics Coordinator?working within?Managed Services?(one of our entities),?**you will be responsible for providing excellent customer service while overseeing daily operational functions for Redwood’s customers. You will begin by learning about the transportation industry and the primary planning and coordinating functions for Less than Truckload (LTL), Truckload and Intermodal.

Your responsibilities to our customers will include load building, load planning, scheduling appointments, receiving and responding to customer requests (both email and phone), and helping your fellow teammates with similar duties. In addition to learning about the transportation industry, you’ll also begin learning about our systems and processes that support our customers and our internal profitability.

The ideal candidate likes to continuously learn new things, be challenged at work, and works well in a dynamic and fast-paced environment while maintaining the ability to multi-task and prioritize responsibilities.

How You Make a Difference Everyday:

• Learn and understand the transportation & logistics industry along with the factors that impact the market, our carriers and our customers
• Learn and understand our transportation management system(s) and processes that support our customers
• Provide exceptional customer service to Redwood’s customers in every interaction
• Oversee day-to-day operations for key customer accounts, including data entry, load planning, shipment tracking, and issue management
• Manage existing carrier and customer relationships for respective customers, working in collaboration with Account Management and Freight Audit & Pay teams
• Investigate, provide solutions and resolve customer problems such as order delays, missed pickups, missed deliveries, and damaged freight
• Proactively communicate relevant updates to customers and/or internal teams as needed
• Answer all phone calls in a timely manner
• Learn and understand system tricks and shortcuts to minimize administrative work

You’ve Got This?

• High School diploma required
• Minimum 1 year with customer service experience
• BA/BS degree preferred
• Proven track record of successful problem-solving and critical thinking
• Basic understanding of creating and maintaining reporting, including using Microsoft Office products (Outlook, Excel, Word, and Power Point)
• Excellent attention to detail and ability to multi-task and prioritize
• Demonstrated effectiveness in both written and verbal communication skills
• Strong customer service background and ability to quickly build rapport with customers
• Demonstrates timely and efficient follow through on deliverables
• Enjoy working in a team environment
• Ability to think critically and solve problems
• Ability to remain calm under pressure and handle a fast-paced environment
• Effective written and verbal communication skills
• Simultaneous management of multiple tasks
• Ability to manage time effectively
• Thrive in a team environment, collaborating and helping others

What We Offer:

• Access to experts and resources for your Learning & Development journey
• Opportunity for internal mobility
• Employee referral bonus program
• Employee Resource Groups (ERGs)
• Annual fundraising and volunteer events to give back to communities
• Paid time off, floating holidays, time off to volunteer and rollover
• Paid parental leave
• Medical, dental, vision and 401k plans (with match)
• Flexible spending account, mass transit and dependent care plans available
• Health savings account, with a annual company contribution for plan participants
• Short-term and long-term disability; life insurance policies subsidized by company
• Additional benefits including pet insurance, accident care, access to legal advice and more

Work Schedule:

This position is full-time Monday through Friday from 8:00 AM to 5:00 PM with an hour break, but flexibility is available based on coverage. We are offering a hybrid work schedule: Tuesday through Thursday in the office and a Monday and Friday option to work remotely.

Compensation Range:

$40,000 - $45,000

This position is eligible to earn quarterly incentives based on inidual and company performance.

The estimated pay range reflects an anticipated range for this position. The actual base salary offered will depend on a variety of factors, including the qualifications of the inidual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, the geographical location in which the applicant lives and/or which they will be performing the job, and the budgeted funds for this role.

Redwood is an equal opportunity employer. Employment decisions at the Company are based on inidual merit, qualifications, abilities, and the Company’s needs and resources. The Company does not discriminate in recruiting, hiring, compensation, promotions, discipline, termination or any other aspect of employment on the basis of an inidual’s actual or perceived race, color, creed, religion, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, ancestry, citizenship status, age, disability, marital status, military service or status, genetic information, arrest and conviction record, credit history, or any other basis protected by applicable law.

SwissBorg is looking to hire a Community Success Agent to join their team. This is a full-time position that can be done remotely anywhere in Europe.

Title: Part time Patient Registration Coordinator

Location: Orlando United States

Req #: R-0332603

Job Description:

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

• Paid Time Off from Day One

• 403-B Retirement Plan

• 4 Weeks 100% Paid Parental Leave

• Career Development

• Whole Person Well-being Resources

• Mental Health Resources and Support

• Pet Benefits

Schedule:

Part time

Shift:

Night (United States of America)

Address:

250 N ALAFAYA TRL

City:

ORLANDO

State:

Florida

Postal Code:

32828

Job Description:

Schedule: Part Time

Shift: Monday-Friday, 745pm-12am (nights)

Participates in departmental performance improvement initiatives. Other duties as assigned. Prepares, processes, and files the medical record for each patient as required by patient type for documentation by physician and medical personnel. Demonstrates through behavior core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork. Drives customer service initiatives by creating and owning the patient experience. Answers telephone, responds to patient questions/concerns to ensure prompt accurate resolution is achieved and is able to handle various job tasks simultaneously. Demonstrates age-specific communication skills for patients with the ability to assess and interpret relevant data. Communicates with the patient or their guarantor to obtain demographic, employment, insurance, and current medical condition information in order to perform accurate registration. Obtains client information for worker's comp and corporate accounts, and verifies authorization and service(s) requested. Verifies insurance eligibility and determines accurate up-front collection amount.

The expertise and experiences you'll need to succeed:

QUALIFICATION REQUIREMENTS:

High School Grad or Equiv (Required)Cardiopulmonary Resuscitation (CPR) - Accredited Issuing Body

Pay Range:

$15.69 - $25.10

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Title: Library Assistant 3 (part-time, evening)

Location: Palos Hills United States

Department Library/Learning Resource Center

Work Location Main Campus

Duties

Under the direction of the Dean, Learning Resource Center, the Library Assistant III performs various routine tasks in the designated library area serving staff, students, alumni, and community borrowers. The Library Assistant III is dedicated to the learning college concepts by developing programs and facilitating activities that promote student success and lifelong learning.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

1. Perform routine functions such as charging and discharging materials, collecting and recording fines, issuing community borrower cards. Responsible for updating patron records using the library management system. Process overdue notices.

2. May take action to diffuse disruptions in the library. Remind students of library and college policies. Monitor library and notify supervisor and security about problems. Assist in evacuating library patrons during emergencies.

3. Prepare Library/LRC for weekday opening and closing according to established procedure or direction. Library key holder.

4. Assist patrons in locating library materials and setup and use of various types of library equipment. Troubleshoot equipment and assess for issues. Collaborate with campus departments to repair or replace equipment. Assist patrons in all settings by answering simple directional questions or directing them to the proper resource.

5. Will edit patron, course, item and/or bibliographic records in the library management system database. Will physically prepare, assess and repair items for circulation. Responsible for accuracy of patron database information and working with Records office.

6. Follow FERPA privacy guidelines to assure confidentiality of student, employee and community information the library and college use. May edit information in the college’s data management system, Colleague.

7. Perform clerical duties such as typing letters, emails, reports, memos, schedules, patron notifications and maintain the study room reservation calendar as instructed. Reserve, block, prepare and assign study rooms for students. Contact students regarding study room issues or reassignments.

8. Order, count, verify, balance and maintain cash on hand for change and overdue fine drawers. Make change for patrons. Maintain cash on hand, responsible for ordering cash from and making deposits with Cashier’s office. Call, email, calculate, collect and record fines and resolve or refer fine related issues.Process overdue or lost item records, notices, and billing statements.

9. Will order and track office supplies, photocopy, file and/or process mail. Answer and route incoming calls.

10. Sort and shelve library materials. Instruct student employees and library assistants on shelving methodology. Responsible for collection management and delegating related tasks.

11. Process and maintain items for reserve and e-reserve collection, including data entry, deletions and revisions. Obtain, withdraw and inventory reserve and textbook collections. Identify and select materials for textbooks reserve collection.

12. Exchange ideas and provide input to effectively communicate and formulate policies and procedures both internal and related to customer service. Develop, evaluate, communicate and maintain instructions for circulation processes; ability to train co-workers on departmental processes.

13. Create, develop, evaluate, update and post various reports, forms, instructions and statistics as needed for current and new procedures and technology. Prepare lost and missing reports. Coordinate searches and update material status.

14. Monitor overdue or lost items, issue notices, prepare statements and responsible for monitoring library email account.

15. Run holds reports daily. Fill patron holds requests. Notify patrons regarding holds status. Clear expired holds and maintain holds shelf.

16. Participate in committees and participate in development of policies and procedures.

17. Performs other related duties as assigned, including assistance with student employees and training staff.

Education/Experience

Associate’s Degree with a minimum of three (3) years of library experience ; OR a high school diploma/general education degree (GED) with 5 years of library experience required.

Please be sure to clearly list your related experience & qualifications on your resume and application to be considered.

Please ensure you have clearly listed education and experience in your resume/application for consideration

Qualifications

In addition to the above experience/education requirements, qualifications sought include:

• Ability to read, write and comprehend instructions, send correspondence and memos. Ability to understand, speak effectively, communicate and work well with other departments, supervisors, faculty, staff, students and various other patrons regarding problems and suggestions.

Position StatusPart Time

Hours

General Hours

Monday – Thursday

Salary/Wage$19.25-$22.02/hour - plus exceptional benefits

Hourly/SalaryHourly

Benefits

Benefit-Eligible Part-time Support Staff Position

Moraine Valley offers benefits for this part-time position. These include: Health, Dental; Tuition Assistance, SURS Retirement Plan, Vacation, Personal, Sick Days, Holidays, Flexible Spending Account, 403B options, Tuition Waivers, and more. 

Title: Patient Access Representative - Sleep Study Lab

Location: Liverpool United States

Job Description:

Finance & Revenue Management

Job Id00640222

St. Joseph's Health

Employment Type:

Part time onsite 

Mission Statement:

·We, St Joseph’s Health and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

Vision:

·To be world-renowned for passionate patient care and outstanding clinical outcomes.

Core Values:

·In the spirit of good Stewardship, we heal by practicing Justice in fostering right relationships to promote common good, Reverence in honoring the dignity of every person, Excellence in expecting the best of ourselves and others; Integrity in being faithful to who we say we are.

POSITION SUMMARY:

EDUCATION, TRAINING, EXPERIENCE, CERTIFICATION AND LICENSURE:

Acquires, enters and updates patient registration information into Eclipsys system and verifies accuracy of data. Provides information related to, but not limited to:

Billing, compliance, patient rights and HIPAA.

Pay Range: $17.85-25.90

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Title: Community Assistant

Department

Property CA/RA

Employment Type

Fixed Term - Part Time

Location

Bridges @ 11th - Seattle, WA

Workplace type

Onsite

Compensation

$21.30 / hour

Reporting To

Resident Experience Manager

Job Description:

The Community Assistant assists property management in selling and leasing the property to prospective residents and parents and helps to offer current residents and parents with a dynamic and enhanced living experience through excellent customer service and dedication to American Campus Basic Operating Standards and Systems (BOSS). A degree or certificate program must be in progress from an accredited college or university while in this position.

Critical Duties:  

• Conduct all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining show rooms, and completing any required prospect follow-up in a timely and accurate manner.
• Understand, support, and abide by all American Campus Communities policies and procedures while providing unparalleled customer service and respect for residents.
• Work a structured administrative shift in the office each week as determined by your supervisor which may include evenings, weekdays, weekends, and/or holidays.
• Work assigned “Community Assistant On-Call” shifts, which may include, weekdays, weekends, and/or holidays. These shifts may take place at any point during the day, evening, and/or overnight and are a required part of the Community Assistant position.
• Participate fully in the Turn, Move-In, and Move-Out processes.

Essential Duties:  (other duties may be assigned)

Leasing and Marketing:

• Give leasing tours, answer leasing phone calls and process online inquiries.
• Fully and accurately complete a guest card for each prospective resident contact, whether by phone or in person.
• Enter prospective resident information into the Salesforce leasing management system in a timely and accurate manner.
• Participate in orientation marketing, housing fairs, open houses, social media initiatives and other community events. Assist with the implementation of renewal marketing campaign elements, including renewal events. Enthusiastically assists with the implementation of off-site marketing efforts on-campus, in the community, and at special events.
• Projects a favorable image of the community to achieve property objectives, public recognition, and a positive reputation within the local community.
• Planning and executing social media strategies, creating, and publishing content to a variety of platforms, and interacting the their resident communities and/or identified target audiences.

Basic Operating Standards and Systems (Clean):

• Comes to work in appropriate attire as outlined by ACC standards and the General Manager. 
• At all times, assists in keeping the community clean by surveying common areas regularly for cleanliness, appearance, and working order.
• At all times, immediately reports any life safety hazard or maintenance concern encountered on the property.

Basic Operating Standards and Systems (Community):

• Become acquainted with residents living at the property while serving as a resource for both residents and parents concerning the property, the local University and/or College, and greater community.
• Enthusiastically participate in and promote ACC programming and initiatives.
• Respond to and document behaviors of residents that violate the law or the ACC lease agreement. 
• Understand, communicate, and enforce community safety, emergency, and fire evacuation policies and procedures, providing emergency response and referral services and resources. 
• Encourage the respect and appreciation of inidual differences.
• Mediate conflict and help residents to create a respectful living community.

Basic Operating Standards and Systems (Customer Service):

• Exhibit a welcoming and professional attitude at all times when interacting with prospective residents and parents, and current residents and parents.
• Appropriately act as a resource for all customers when confronted with a customer service concern.
• Be familiar with the general maintenance policies and procedures and be available to assist in after hours maintenance emergencies.

Be A Team Player:  

• Place a high priority on availability for CA scheduling when considering other extracurricular opportunities. Attend, and constructively contribute to, all weekly staff meetings and any special/emergency meetings. Participate in all staff training and orientation which may include evenings, weekdays, and/or weekends. Participate in recruitment, selection, and training of all new staff members as requested by the GM which may include evenings, weekdays, and/or weekends. Maintain a professional attitude and manner in your work relationships.
• Model and encourage a positive attitude among staff.

Perform Administrative Tasks:  

• Complete room/apartment inventories, key checks and common area inventories as assigned. Complete and submit required reports. Distribute materials and messages from or approved by the GM in a timely manner and/or by the assigned completion date. Facilitate the administration of the Community Service Survey.
• Accurately conduct student census as needed.

Turn

• Available to work as scheduled/needed during Turn, Move-In, and Move-Out.  This schedule may consist of multiple days in a row and/or extended hours.
• Participate fully in the preparation and administration of Turn, Move-In, and Move-Out.
• Participate in the make-ready of units to include, but not limited to, removing trash, assisting in identifying/documenting damages, assisting as directed in cleaning, painting, assembling/moving furniture, small repairs such as lightbulb replacement, caulking, etc.
• Participate in the maintenance of the grounds, clubhouse, office, and other common areas such as hallways/breezeways, elevators, etc.  This may include, but is not limited to, picking up trash, assisting as directed in cleaning, painting, basic landscaping, etc.
• As directed/assigned, escort vendors throughout the community the necessary location and stay with them until the project is finished or otherwise directed.

American Campus Communities Culture Commitments

• Our people are devoted to a culture of inclusion, ersity, and equality in the workplace and our communities.  We are committed to intentionally executing an evolving set of goals specific to inclusion, ersity, and accountability, driven by empathetic leadership, and embraced by all.
• The core of American Campus culture involves everyone being fully invested in everything that we do down to picking up the smallest piece of trash. No matter their position or duration at any given property, everyone picks up trash because we take pride in our community.
• Serve as an American Campus representative and liaison in all interactions.
• Certain activities involved in this position may be photographed and/or video and audio recorded for quality control and/or training purposes. Compliance with the Photo, Video and Voice Recording Policy is a condition of employment.

Education & Expectations

Education/Experience:

• Graduate, Bachelor's, or Associates degree or diploma in progress from an accredited college or university.

Scheduling:

• Available to work regularly assigned office and on-call shifts - weekdays and weekends based on academic schedule availability.
• Periodically work events that may occur in the evenings and/or on weekends.

About American Campus Communities

American Campus Communities is the nation’s largest developer, owner and manager of high-quality student housing communities.

Whether we’re creating a new development, upgrading an acquired community, or partnering with a university to develop or manage on-campus housing, our goal is the same: deliver the best possible experience for students – at every price point.

And it’s not just about great living spaces and great amenities. It’s about giving students the resources and environment they need to succeed, both academically and personally.

Our Mission keeps us focused:

Our values help us get there.

Delivering the best possible student experience doesn’t just happen. It takes an unrelenting commitment to students, parents and educational institutions. It also takes a corporate culture built on shared values, a higher purpose, and a team of people who truly love what they do.

American Campus Communities is an equal opportunity employer. We value a erse, inclusive workforce and provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an inidual’s race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other characteristics protected by federal, state or local laws.

Title: Nursing Unit Clerk Adult Psychiatry Unit (7RC) - 50% Evenings

Location: Iowa City United States

Job type: Onsite

Job Description:

7RC is separated into a12-bed mood disorder unit and a 13-bed general adult psychiatry unit. We utilize an evidence-based, patient-centered, interdisciplinary approach, with contributions from physicians, psychologists, advanced practice providers, master-level therapists, nurses, social workers, dieticians, occupational and recreational therapists, all striving to work collaboratively with patients and families to provide the best possible care. 7RCP features a new and collaborative position, Behavioral Health Consultant, with a goal to elevate the patient and team outcomes. Evidence-based therapeutic modalities utilized on the unit include dialectical behavior therapy, cognitive behavior therapy, and trauma-informed care.

The University of Iowa Health Care Department of Nursing is seeking a Nursing Unit Clerk (NUC) to perform clerical, reception, and related duties relative to nursing care and services to patients.

Responsibilities will include, but are not limited to:

• Communicates and interacts with patients, visitors, and other health care professionals in an effective manner and maintains positive, cooperative relationships.
• Utilizes and maintains electronic communication systems to ensure communication among the health care team members and patients/families, including text pagers, locator badges, wireless phones, and other new systems.
• Provides information and direction to health care personnel and visitors coming to the unit, answers the telephone; takes and delivers messages and assists in keeping White Boards updated at least daily as appropriate.
• Helps to answer call lights, maintain call-light system, and relay information in a timely manner to appropriate team members.
• Proficient in navigating web-based resources and using online clinical and business applications.
• Performs computer functions within scope of role as defined by the inidual unit.
• Maintains accurate census information; (e.g., timely ADT entry into IDX, Premise bed board activities, correct level of accommodation charges, and census reconciliation).
• Processes patient charges including batching charges in a timely manner, as appropriate.
• Notifies appropriate health care professionals of a patient admission and prepares the required forms with patient identification information.
• Completes and maintains hospital and nursing records.
• Uses appropriate medical terminology and symbols, i.e. verbal, written and electronic.
• Assists health care providers in scheduling patient tests and appointments.
• Practices standard precautions in infection control in accordance with institutional policy.
• Assists staff during emergencies, and other patient cares and services as directed.
• Maintains a process for ordering, obtaining, and storing supplies that is cost effective and meets unit needs.
• Participates in unit staff meetings and in-services.
• Performs other projects or tasks as assigned.

Aptitudes required in order to perform responsibilities:

• Work in an environment with conflicting demands and/or priorities and rushed and/or urgent timelines.
• Manage multiple assignments and provide quick reaction and immediate response to emergencies.
• Maintain attention to detail over extended period of time and continually be aware of variations in changing situations.
• Strong communication skills and a tolerance for an active work environment with potential for negative behavior.
• Work well with all levels and types of people.

University of Iowa Health Care-recognized as one of the best hospitals in the United States-is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.

Percent of Time: 50%

Schedule: 20 hours per week 1500-2330; Week 1 Wednesday and Friday; Week 2 Wednesday, Thursday and Friday

Location: Roy Carver Pavilion

Benefits Highlights:

• Regular salaried position located in Iowa City, Iowa
• Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans

Minimum Eligibility Requirements:

1. Graduation from high school and any combination of clerical experience, health care experience and/or post high school education which totals one year, or

2. Any combination of clerical experience and/or health care experience which totals two years.

Desirable Qualifications:

• 6 months of clerical experience
• Public contact/customer service experience
• Medical terminology knowledge
• Proficiency in MS Word and MS Excel
• Excellent communication skills

Application Process: In order to be considered, applicants must upload a resume (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position.

Job openings are posted for a minimum of 10 calendar days.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. This position is not eligible for University sponsorship for employment authorization.

Additional Information

• Classification Title: Nursing Unit Clerk
• Appointment Type: Merit
• Schedule: Part-time

Compensation

• Pay Level: 05

Title: Culinary Supervisor (Part-Time)

Location:  Ball Arena - Colorado Denver, CO

time type Part time

job requisition id R100118720

• Essential Duties and Responsibilities 

• Ordering, receiving and preparing food items

Physical Demands 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions. 

This position requires substantial daily activity including standing for 8+ hours, walking 30,000+ steps, lifting up to 50+ pounds, push and pull heavy carts with product, and manual dexterity with knife skills, working lifting hot and heavy items, operate office equipment such as a computer is required. Able to work in varying temperatures from hot kitchen/ cooler/freezer. Confined loud working environment with a lot of others present

Pay Rate $27

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. The immediate supervisor may elaborate on or add to the above list if the duties come within the employee’s realm of responsibility.   

Legends GLOBAL is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Iniduals with Disabilities, and protected Veterans to apply.  

Ability to be creative with food presentations and maintain a quality product.   

Must adhere to local Health Department codes. 

Computer skills to include Excel programs. 

Ability to undertake and complete multiple tasks. 

Excellent organizational, planning, communication, and inter-personal skills. 

Results oriented inidual with the ability to meet required budgetary goals. 

Strong orientation to customer service and ability to work with other staff members in the facility. 

Skills and Abilities   

Advanced oral and written communication skills. 

Education and/or Experience           

At least 4 years of culinary experience in a banquet facility producing meals for large events 

Serve-safe certified  

Supervisory Responsibilities            

Directly supervises all suites kitchen personnel and stewarding staff. Carries out supervisory responsibilities in accordance with company policies and applicable laws.  

Qualifications   

To perform this job successfully, an inidual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required  

Assist in the training of all kitchen staff 

Responsible for kitchen in absence of Executive Chef and Sous Chef 

Inventory and quality controls 

Maintaining all kitchen equipment cleanliness and annual maintenance 

Must possess effective communications skills to liaise between Kitchen and Warehouse Teams 

Coordinates with Kitchen on the timing and production of functions 

Ensures all requisitions to the Warehouse and Kitchen are received in a timely manner, in accordance with Company policy. 

Ability to oversee and direct hourly culinary staff 

Attend in-house event-related meetings and relays immediate changes with other departments 

Produce required product according to Banquet Event Orders for each event 

Maintaining food costs and budget goals

Title: Senior Part Time - Typo The Palms Shopping Centre

Location: Christchurch New Zealand

Job Description:

Typo is on a mission to become the global leader in stationery, travel, and gifting. As we gear up for an ambitious brand refresh, we're looking for Team Members who can turn big ideas into even bigger realities.

From Australia to the World: Typo's Next Chapter Needs You!

We design products that bring personality to your everyday, turning the expected into the unexpected, the ordinary into the extraordinary. Whether you're planning or creating, bold or understated, we give you the tools to create, play, and make your mark.

Typo is in the midst of a bold rebrand-reclaiming its place as a cultural disruptor for all. Once known for its cheeky tone and creative personality, Typo built a loyal following by offering stationery, lifestyle, and gifting products that stood out by design. You will be part of our exciting journey as we upgrade all touchpoints of the Typo brand and help to widen the reach of our brand across the world.

Benefits You Will Love

• 50% off Cotton On Group Brands | Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo, Factorie and Supre
• Local and Global career growth - progress your career across our 7 Brands
• Wellness support 24/7 - mental health, relationships, family + more
• Discounts for you and your family - medical, travel, financial + more
• Create meaningful change and make a positive difference in people's lives

The Role

• Be a proud Brand Ambassador, creating memorable and fun experiences for every customer who walks through our doors
• Live and breathe the Cotton On values, championing our foundations to make a real, positive impact on communities worldwide
• Keep our store looking fresh and inviting by merchandising and replenishing with care - making shopping easy and enjoyable for everyone
• Collaborate with your team to smash goals and celebrate wins together

Who are we?

Cotton On's purpose is to make a positive difference in people's lives. Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, who together with our customers, are making a positive impact through one life-changing Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men's, kids, body, accessories and stationery.

We are proud of our erse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage iniduals of all backgrounds to apply with us.

We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive erse and inclusive outcomes for our team and our customers.

If you have any inidual needs in order to fully participate in the recruitment process, please contact us at [email protected] so we may support you in completing the job application process.

Title: Unit Clerk

Location: Regina Canada

Job Schedule: Part time

Job Description:

Position #: V35064

Union: CUPE

Facility: Regina General Hospital

City/Town: Regina

Department: General Medical Nursing Unit - Medicine - 3E

Type: Part-time regular

FTE: 0.63

Shift Information: Days, Nights, Evenings, Weekends, Stats

Hours of Work: 94.24 hours per 4 weeks; 11.78 hour shifts

Scheduled hours of work may be reduced when a statutory holiday is recognized.

Relief: No

Float: No

Field Hours: No

Salary or Pay Band: Pay Band 8 $20.780 to $22.240 (3 step range)

Travel Required: No

Job Description: Provides reception and clerical support to a unit/department.

Human Resources Exemption: No

Education

• Medical Administrative Assistant diploma

Competencies

• Organizational skills
• Communication skills
• Intermediate - Computer skills
• Interpersonal skills
• Intermediate - Keyboarding skills

Knowledge and Abilities

• Ability to work independently

Other Information

• Basic medical terminology
• Scheduled hours of work may be reduced when a statutory holiday is recognized.

About Us

The Saskatchewan Health Authority (SHA) is the largest employer in Saskatchewan, employing more than 45,000 staff in a dynamic healthcare environment. The Saskatchewan Health Authority (SHA) is committed to providing coordinated quality services that are seamless, safe and patient-centred.

Additional Information

Applicants must upload all relevant documents (ex: certificates, diplomas, proof of enrollment, licenses and/or memberships) relating to the qualifications of the position.  By submitting your application, you consent to your application history and talent profile being shared with Human Resources and the applicable hiring team.

Only applicants selected for an interview will be contacted. Those being interviewed are required to bring a valid Criminal Record Check (CRC) to the interview; it must be dated within six (6) months and include a vulnerable sector search. 

We work together to improve our health and well-being. Every day. For everyone.

We are committed to building a representative, erse, inclusive, and culturally responsive workforce.

We are committed to the Truth and Reconciliation Commissions Calls to Action.

We work in the spirit of truth and reconciliation, acknowledging Saskatchewan as the traditional territory of First Nations and Métis People.

Please note:  Only applications that include all required documentation will be considered.

Title: Technical Support - Senior Executive

Location: London England GB

Type: Full-time

Workplace: Hybrid remote

Job Description:

About Lyst

Lyst is a global fashion shopping platform founded in London in 2010 and catering to over 160M shoppers per year. We offer our customers the largest assortment of premium & luxury fashion products in one place, curating pieces from 27,000 of the world's leading brands and stores. In 2025, Lyst joined Zozo, operators of Zozotown, the leading fashion e-commerce platform in Japan. This partnership marks a bold new era for Lyst, as we accelerate our vision and work together to transform the future of fashion shopping through AI and technology. 

At Lyst, we obsess over the customer, providing a search & discovery experience which offers inspiration, fulfilment, and personalisation. We believe that fashion is amazing but shopping for fashion often isn't, and use our technology, data and creativity to bring more joy, greater choice and fewer fails. Our mission is to help fashion shoppers make better choices and help fashion partners find better audiences as the category-leading destination for every fashion shopper.

The Role

We are looking for a Technical Executive to join a new team within Lyst’s Partner Acquisition squad. You will be responsible for the smooth and successful integration of new partners onboarding to the Lyst ecosystem, with the support of our product and engineering teams. This role gives the opportunity to collaborate with different teams as well as the world's best fashion brands, providing a solid foundation for anyone looking to explore and grow in a technology-focused career.

Responsibilities

• Integration Management: You will be part of a team responsible for managing onboarding for new brand partners; managing end-to-end technical integrations and workflows.

• Technical Troubleshooting & Support: As this is a new team, this role will be best suited to someone who wants to troubleshoot and solve a range of technical issues as they arise. You will be collaborating with both internal and external stakeholders to work out the best solutions to technical problems.

• Collaboration & Communication: You must be comfortable communicating technical solutions externally to senior-level partners, as well as collaborating with internal stakeholders and teams.

• Understanding of Fashion Landscape: You will be working directly with Lyst partners, so an understanding and appreciation for fashion and e-commerce would be beneficial when considering solutions to brands’ technical problems.

• Requirements

• Integration Expertise: Excellent technical support and troubleshooting abilities, as well as experience in managing the integration aspect of e-commerce onboarding.

• Ability To Prioritise: Strong organisational skills and demonstrable experience in managing processes to effectively prioritise, track, and manage numerous workflows.

• Experience Using Workflow Tools: Confident using Jira, Salesforce, Excel and/or other internal tooling systems.

• Experience With E-Commerce Platforms: A knowledge of different e-commerce platforms from either an internal or external perspective is desirable – Shopify, Salesforce Cloud or other marketplace platforms.

• Self-Starter: We are looking for someone proactive who is comfortable working with complex processes and across multiple projects. The ideal candidate will be able to thrive in a fast-paced environment and possess a strong blend of technical acumen as well as relationship management skills.

• A Technical Learner: A genuine comfort and eagerness to quickly grasp and learn new technical concepts, systems, and internal tools.

Benefits

• Our Ways of Working: We all come into the office on Tuesdays and Thursdays, with the option to work remotely or come into the office on the other days. We believe that in person collaboration and community spirit is super important, which is why we spend some of our time in the office and some of our time at home.

  • Time Off: In addition to the 8 statutory bank holidays, you will receive 29 holidays per year. Lyst’s holiday year runs from 1 April to 31 March.

  • Competitive Family Leave Package: This includes Enhanced Family Leave for those eligible, paid Time off for Dependents and Support for Fertility Treatment & Loss.

  • Clothing Benefit: We want you to enjoy using the Lyst app and site as much as our customers, so we provide you with a clothing allowance to use on Lyst every year. This starts at £250 when you join and increases up to £1,000 with your length of service.

  • Private Healthcare: Our healthcare provider is Vitality. Your health is important to us which is why we offer all employees a comprehensive healthcare scheme from the day you start.

  • Training Allowance: We’re big on continuous learning and growth, so all employees are currently entitled to an annual training allowance of £1,000. This can be used to attend conferences, industry events, training courses and to purchase resources.

  • Pension Scheme: Our pension provider is The People’s Pension. We offer a minimum employee contribution of 5% and 3% employer contribution.

  • Eye Tests and Vouchers: Employees can make a saving on their eye test and glasses through our chosen provider. You’ll receive a free eye test every year and a discount towards glasses.

  • Cycle-to-Work Scheme: Lyst will purchase a bicycle from your chosen retailer, you will then receive a voucher to pick up your bicycle from them.

  • Transport Season Ticket Loan: Employees can apply for an interest free season ticket loan to support your travel to work.

  • Social Events: Frequent company wide social events including Christmas & summer parties, sports days, themed drinks, quizzes, cook alongs, as well as smaller team socials. We also have plenty of interest based groups such as football, running club, book club, culinary and more.

  • Our Ways of Working: We all come into the office on Tuesdays and Thursdays, with the option to work remotely or come into the office on the other days. We believe that in person collaboration and community spirit is super important, which is why we spend some of our time in the office and some of our time at home

    • We want to build a world where fashion works for everyone, and we want teams that are just as inclusive. Diversity and inclusion is an integral part of our culture at Lyst. We recognise and celebrate the value and impact ersity brings to our company and are committed to ensuring this is a consistent focus, for which we are held to account. We are committed to treating all applicants fairly and equally, and encourage candidates from all backgrounds to apply for this role. We are happy to talk about flexible working arrangements.
    • Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Lyst we are dedicated to building a erse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Title: Technical Support Specialist

Location: Cape Town Western Cape ZA

Type: Full-time

Workplace: Hybrid remote

Job Description:

About Fuse Universal 

We're Fuse. Our mission is to transform the way people learn and grow at work. Since launching in 2008, our award-winning, AI-powered platform has helped global brands like Jaguar Land Rover, Macmillan, Hilti, and Lotus Cars to unlock the knowledge within their teams, creating everyday learning moments that drive real impact. With a passionate, erse team of over 100 Fusers across the UK, Europe, South Africa, India, and Singapore - we’re proud to lead the future of workplace learning.

We believe the best work happens when people are trusted to work how and where they thrive. Our culture is built on collaboration, high performance, and continuous improvement - offering a flexible and supportive environment where your ideas truly matter. If you’re excited by innovation and want to be part of a global team shaping the future of learning, Fuse is the place for you.

About this role

In this remote position, we’re looking for a talented support specialist to join us who can use their experience in desktop support and cloud platforms to strengthen the newly formed operations function. At Fuse looking to find the best candidates who can help us innovate and drive customer experience forward. 

You will be at the forefront of Fuse, a transformational LMS technology company. You will be the SME to a global list of companies and provide guidance and support during their onboarding and maintenance phases. You will be surrounded by people that are smart, passionate about technology, and who believe that world class support is critical to customer success.

Team members display strong technical skills while providing complex Fuse customer support to both internal and external customers. The team works to create trust and maintain customer loyalty by going above and beyond the customer’s expectations making Fuse Universal the most customer-centric LMS provider.

This role offers the opportunity to utilise the skills you have as well as pick up new ones. We are looking for people who are interested in bringing new ideas and solving difficult problems at Fuse. If you are interested in joining us on our journey to enhance our operations capability, then look no further.

Your Responsibilities

• You will be in a team responsible for owning client support requests and providing 1st class support to a global customer base.

• You will collaborate closely with others in cross-functional teams to provide solutions and deliver projects to external customers.

• You will work with developers and platform engineers to deliver day-to-day smooth operation and maintenance of the technology infrastructure systems and software.

• Proactively monitor systems and applications and provide input to improve the stability, security, efficiency, and scalability of the platform.

• You will assume responsibility for developing detailed knowledge about Fuse’s specific products and features

• You will be able ‘deep e’ into the details of our extensive product offerings, and/or processes to resolve complex customer problems

• You need to be able to work independently, while knowing how/when to handle or escalate critical customer issues

• You will be managing incoming customer calls with an excellent attitude and great telephone etiquette

• You will need to act as the ‘Voice of the Customer’ by reporting and acting on observed areas for improvement while actively seeking solutions to customer needs, communicating trends to leadership, and suggesting innovative solutions on behalf of the customer experience

• You will be assisting with customer communications and support during critical events

• You will be responsible for managing your own queues effectively by working and moving tickets to relevant departments and providing required follow-up.

• You will be responsible for maintaining acceptable performance metrics (SLAs and OKRs) such as quality, productivity, first contact resolution, and attendance

• Due to the 24x7 operations of the business, you must be able to work a flexible work schedule that will include nights, weekends, holidays, overtime, etc.

• You will be working in an environment that cares about you and supports your personal growth and success.

Requirements

• It is important that you have a minimum of two years of previous experience of working in a technical support role or service desk role, maintaining ‘Business as Usual’ via a proactive and reactive service.

• Your personal attributes should include a “can do attitude” combined with flexibility, whilst being task oriented and committed, ensuring agreed targets and SLAs are met.

• Excellent verbal and written English communication appropriate for customer-facing duties

• You are a fast learner who enjoys stepping out of their comfort zone to develop new skills.

• You are collaborative and can bring your ideas to the table, while still taking in the ideas of others.

• You are proactive and take ownership of analysing, troubleshooting, and providing solutions for difficult problems with strong multi-tasking skills.

You will need hands on working Knowledge of:

○ Support Desk Systems (Freshdesk and Jira Service Desk preferred)

○ Error, event and alert handling (Airbrake, New Relic preferred)

○ ISO27001 practices and procedures

○ In-depth support level knowledge of Desktop client environments

○ Solid understanding of IP networking, security and Internet technologies

○ Support level knowledge of browser and web app plugins, cookies, cache etc.

○ Knowledge of Cloud-based technologies beneficial - Amazon AWS, Virtualisation etc.

○ Knowledge of HTML and CSS will be advantageous

○ Working with APIs and API testing tools (e.g. Postman)

If you are a passionate consultant with a good eye for detail, and think you have the skills, drive and talent to help us build our team and product, we’d really like you to come join!

Benefits

• Remote first and flexible working

• L&D - peer and platform learning - it’s at the heart of what we do

• 22 days holiday per full calendar year + your birthday off

• Perkbox - wide ranging benefits; discounted shopping and services

• Medical Aid

• Homeworking/ Wellbeing Allowance

• Employee Assistance Programme

• Enhanced maternity & paternity leave

• Company socials

• Employee recognition awards: Employee of the Month, Long service awards, Employee referral scheme

Title: Human Resources Coordinator

Location: San Diego CA US

Type: Full-time

Workplace: Hybrid remote

Job Description:

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor the use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs, and helps monitor the effectiveness of treatment plans.

 General Summary

We are seeking a detail-oriented and service-driven Human Resources Coordinator who thrives in HR operations and is passionate about delivering exceptional experiences for new hires. This role is integral in creating a positive and lasting first impression, ensuring new employees feel welcomed, supported, and engaged from day one. The Human Resources Coordinator will be responsible for accurate HR data entry and processing, coordinating seamless onboarding and offboarding tasks, and leading new hire orientations to provide an outstanding and cohesive employee experience. As the primary point of contact for new hires, this inidual will also provide essential administrative support to the HR team, playing a crucial role in operational efficiency. The ideal candidate will have a strong commitment to confidentiality, efficiency, and being detail-oriented, while managing multiple priorities in a fast-paced environment to uphold the highest standards of HR service.

* This is a hybrid position requiring onsite presence in our San Diego office.

Essential Functions

The following are intended to be primary accountabilities for which the person in this position is responsible, but are not complete or all-inclusive, and do not preclude management from assigning other or related functions for which the inidual has demonstrated competency through performance.

Onboarding

• Coordinate high-volume onboarding using various HR systems and have consistent communication with the new hires to ensure a positive new employee experience.

• Submit IT setup tickets, communicate with hiring managers, and schedule and conduct New Hire Orientation both in-person and virtually.

• Initiate and monitor background checks and maintain accurate electronic records.

Off-boarding

• Coordinate the employee exit process, ensuring timely and compliant transition for departing staff.

• Work closely with internal partners, including HR Business Partners, managers, IT, and payroll, to coordinate all offboarding steps.

• Prepare and distribute state-specific termination packets, ensuring compliance with local employment laws and company policies.

• Maintain strict confidentiality and handle sensitive information with discretion, particularly in non-voluntary exits.

• Coordinate system access removal, final pay processing in accordance with state last-check laws, benefits termination, and retrieval of company property.

• Ensure accurate recordkeeping and timely updates in HR systems to reflect employee departures.

Employee Data Entry

• Accurately enter and maintain all employee records for onboarding and offboarding in HR systems.

• Ensure all data, background checks, and documentation are complete, up to date, and compliant.

• Perform high-volume tasks while maintaining strict attention to detail and data integrity.

• Learning Management Admin: Administers and maintains the Learning Management System, including data entry and other administrative tasks. Partners with teams across the organization to support course launches and training initiatives.

• Handles verification of employment requests from both state agencies and company inquiries, including in-person and mail responses.

• Responds to unemployment claims in a timely and accurate manner.

• Performs all other related duties as required and assigned, and understands that the items in this description are not all-inclusive.

• Ability to ensure HIPAA, confidentiality, and compliance policies, procedures, and standards are always adhered to.

• Ability to ensure administrative, physical, and technical cybersecurity controls are always adhered to.

Requirements

Education

• Bachelor’s degree in Human Resources or Business preferred. High school diploma/GED with HR certification or equivalent work experience accepted.

Experience

• Held an HR role in a medium-sized company, preferably within the science or healthcare industry.

• Interacted with erse internal and external stakeholders across all levels and cultural backgrounds.

• Managed an HRIS/HRMS, preferably ADP Workforce Now.

• Coordinated high-volume data entry and onboarding of 10–15 new hires weekly with complex setup requirements.

• Conducted employee verification for state and company requests, and managed onboarding/offboarding across all 50 states.

• Performed HR tasks using ticketing systems, ATS platforms, and electronic filing systems, including coordinating and reviewing third-party background checks.

• Proficient with DocuSign and Microsoft Office applications.

Skills/Knowledge/Abilities

• Demonstrates strong knowledge of HR processes and procedures.

• Familiar with HR laws, I-9 processing, and E-Verify compliance.

• Conducts in-person and remote New Hire Orientations effectively.

• Adapts quickly to changing priorities while managing multiple tasks.

• Provides excellent customer service with a professional and personable approach.

• Maintains strong organization and attention to detail.

• Applies creative problem-solving to address challenges efficiently.

Benefits

• Medical, Dental, Vision, Disability Insurance 

• 401 (k) with Company Match  

• Paid Time off and Holidays 

• Tuition Assistance 

• Behavioral and Health Care Resources

Potential Hiring Range:

• Pay Range: $25-$28/hr.

• Compensation offered is dependent on qualifications, experience, and geographical location

Millennium Health is an Equal Opportunity/Affirmative Action Employer and E-Verify participant. All qualified applicants will receive consideration for employment without regard to race, color, creed, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

Title: Traveler Care Specialist, Luxury Travel (Customer Service, Sales)

Location: Argentina

Costa Rica

Brazil

Colombia

Type: Contract

Workplace: Fully remote

Job Description:

Description

Company Overview

Zicasso is a leading luxury travel company that creates personalized, life-enriching experiences for discerning travelers. Founded in Silicon Valley, our unique approach to travel blends cutting-edge technology and the unsurpassed destination expertise of our top travel specialists worldwide. 

As a member of our team, you'll contribute to creating experiences that consistently earn us thousands of 5-star reviews. You'll be part of a company recognized as "Best in Travel" by TRAVEL+LEISURE magazine and regularly featured in notable publications such as The New York Times, The Wall Street Journal, BBC, and CNN. By joining Zicasso, you'll play a key role in bringing travel dreams to life – pushing the boundaries of what's possible in luxury travel experiences.

As a fully remote company spanning five continents, we foster a dynamic, progressive global work environment that values creativity, initiative, and continuous learning. We're seeking passionate, data-driven iniduals who thrive in a high-performance environment and are eager to contribute to our innovative company culture underpinned by the pursuit of excellence, integrity, and teamwork.

Our global team comes together bi-annually for an  in various locations, providing a unique opportunity to share ideas, collaborate in person, and strengthen our culture. This event embodies our commitment to both professional growth and the transformative power of travel.

Join us in shaping the future of luxury travel while working towards our vision: to create a more connected humanity through travel. To learn more, visit .

The Role

Currently, we are seeking a highly motivated, customer service-minded Traveler Care Specialist who embraces an entrepreneurial spirit and has a passion for international travel!

This role will be working at the intersection of our travelers and Zicasso’s global network of travel providers (partners), making both sides delighted with Zicasso’s unique matching service and will be responsible for assessing and processing incoming travel inquiries via email/messaging, phone, and online. You will learn to understand analytics and help ensure that we are maximizing the potential of our leads. You will build trusted relationships with our travelers to understand their travel needs and ensure these needs are being met and their expectations exceeded. This position plays a key role towards driving loyalty and repeat bookings of our most valued travelers.

This is an international, fully remote, freelance contractor position, working from home with a 5-day workweek that includes weekend shifts. Initial training (3 to 4 weeks) will take place Monday through Friday. Upon successful completion of training, the regular schedule will transition to Friday through Tuesday.

This role is open to candidates located outside of the United States, with a strong preference for those based in Argentina, Costa Rica, Brazil, and Colombia. While daily working hours have some flexibility, we expect candidates to maximize overlap with Colorado business hours, generally through 5:00 PM Mountain Time (GMT -3).

The work will all be conducted in English.

Key Responsibilities

• Provide exceptional customer service to travelers by taking ownership of their inquiries and becoming a trusted advisor throughout their use of Zicasso services. This includes assessing and solving incoming traveler inquiries via phone, live chat, messages and email.
• Build trusted, long-lasting relationships with discerning luxury clients to strengthen their confidence in Zicasso. This involves assisting and serving clients in a way that meets their needs and exceeds their expectations.
• Ensure a high level of inquiry conversion by demonstrating expertise in consultation, product knowledge, and the benefits of using Zicasso. This includes speaking with travelers via phone calls (and sometimes video), helping them understand how Zicasso works, and providing guidance for their travel needs.
• Participate in cross-functionally with the Partnerships, Product, and Marketing teams to integrate best practices and solutions for the client's experience and/or issues that may arise.
• Partner with the Care Team leadership on projects and initiatives to solve problems and create innovative solutions.
• Leverage Zicasso’s data, analytics and technology  to set new standards for customer success, driving innovation and excellence for the luxury travel industry.
• Provide consultation and advice to move general inquiries to destination-specific trip requests.
• Coach and mentor team members as needed.

Please Note: We’re seeking highly-motivated candidates. Those who excel in this role will be given the opportunity to take on increasingly complex projects and initiatives, and grow their role and responsibility within the Traveler Care Team.

Required Skills and Experience

• Minimum 8+ years of experience in the travel industry, with a focus on travel sales or operations of luxury tours or hotels. Examples of relevant experience include tour leader, tour director, hotel front desk, client relations, or guest services
• Passionate about travel, with extensive experience traveling abroad and a strong curiosity about new international destinations.
• Strong customer service-focused skills, with a passion for building strong relationships with travelers. This includes being comfortable with telephone-based work as a key part of the role.
• Excellent fluency in oral and written English.
• A cheerful and confident person who is adaptable to different styles of communication and traveler behaviors.
• Highly motivated and enthusiastic, with a willingness to put in extra effort in a start-up environment to drive company success.
• Comfortable with technology and able to quickly learn and adapt to the use of new software. Thorough knowledge of Google Workspace (formerly G Suite) (e.g. Docs, Sheets, Slides) is preferred.
• Strong organizational skills and attention to detail, striving to achieve quality, error-free work.
• Work flexible hours, including weekends, evenings, and holidays.
• A Bachelor's degree or higher is preferred.

What We Offer:

• Remote work from your home base and flexible hours that allow you to enjoy a great work-life balance.
• Innovative, fast-paced and collaborative culture that values erse voices and opinions.
• Learning and development annual stipend.
• Enjoy two company-sponsored business trips each year at international destinations we serve!

If you are a customer service-minded problem solver with a passion for travel and a strong desire to make a difference, we strongly encourage you to apply for this exciting opportunity to join our team and help shape the future of personalized, life-enriching travel experiences at Zicasso!

Title: Head of Managed Service Operations

Workplace: Hybrid remote

Job Description:

HybridOperations

Description

Focus Group | Hybrid: Shoreham-by-Sea | £75,000

About Focus Group

Focus Group is a £300m-revenue, 1,300-person technology services company backed by Hg Capital. Following our $1bn valuation in 2024, we’re scaling rapidly and investing in AI to transform how we operate and how we serve our 30,000 SME customers.

As we continue to expand our portfolio and scale our operations, we're committed to setting new industry standards in managed service excellence. Our growth trajectory and strategic acquisitions position us as an organization ready to redefine what world-class technical support means in today's rapidly evolving technology landscape.

About the Opportunity

We're seeking an exceptional leader to evolve our managed service operations into a world-class technical excellence engine that drives customer success. You'll transform multi-tiered support operations into a competitive advantage through specialised expertise, dedicated customer focus, and innovative service methodologies that set new industry benchmarks.

What You'll Do

Strategic Leadership

• Lead the evolution of our managed service operations, positioning Focus Group as the premier provider in our markets
• Pioneer service-by-design methodologies and ITIL framework adoption that optimize resolution efficiency while elevating customer experience
• Drive P&L accountability for Managed Service Operations, balancing contract profitability with strategic investment in technical capabilities

Customer Excellence

• Architect dedicated customer desk strategies and sector specialization approaches that deliver differentiated technical value
• Transform technical challenges into customer success opportunities through proactive churn risk identification and remediation
• Achieve measurable improvements in customer satisfaction and retention through technical service excellence

Operational Innovation

• Lead our largest growing area: providing managed service wraps around multiple Focus portfolio offerings to maximize customer value
• Support technical innovation frameworks leveraging emerging technologies to enhance service capabilities
• Drive technical integration strategies for strategic acquisitions, ensuring seamless service expansion

Team Development

• Build world-class technical teams through skills development, succession planning, and performance management
• Partner strategically with Infrastructure and Proactive Services leadership for seamless delivery and compliance excellence
• Foster a culture of continuous improvement and inidual excellence across the organization

What You'll Bring

Industry Leadership

• Recognized thought leader in managed services transformation with demonstrated industry influence through sector contribution
• Deep market knowledge with proven ability to position organizations competitively through industry-leading service methodologies that complement product strategy and go-to-market approaches

Operational Excellence at Scale

• Substantial experience leading large-scale service operations functions (~100+ team members) with demonstrable ROI on strategic goals, optimization, and automation initiatives
• Proven track record managing ~15k+ monthly case volumes with consistent SLA achievement and enterprise-level workforce optimization expertise
• Significant focus on self-service capabilities and automation to drive efficiency

Transformational Mindset

• Cross-industry experience bringing disruptive improvement practices that challenge established processes and drive breakthrough performance
• Proven ability to lead technical transformation initiatives across large service delivery organizations
• Track record of implementing ITIL frameworks and advanced service methodologies with measurable operational improvements

Technical & Commercial Acumen

• Deep understanding of multi-tiered technical support environments, escalation management, and service optimization
• Strong commercial focus balancing technical investment decisions with profitability and customer success outcomes
• Advanced analytics capabilities to interpret performance data and implement optimization strategies

Relationship & Communication Excellence

• Exceptional ability to build strategic customer relationships through technical excellence and proactive service delivery
• Advanced stakeholder management skills translating technical complexity into business value for customers and executive leadership
• Proven change leadership capabilities driving adoption across complex organizations

Why Focus Group?

Join an organization committed to technical excellence, customer success, and continuous innovation. This role offers the opportunity to shape the future of managed services delivery, lead transformational change, and make a lasting impact on both our business and the customers we serve.

Ready to transform managed services operations?

Apply to learn more about this exceptional leadership opportunity.

Title: Customer Success Manager

Location: Remote - US

Job Description:

What You Will Be Doing

• Uphold Cleo’s Customer Success strategy and processes, ensuring that 100% of interactions are accurately recorded and follow-ups are scheduled. 
• Oversee the customer lifecycle, from launch to renewal, to ensure a seamless and optimal customer journey. 
• Manage a customer base of 30+ customers, including regular 1-on-1s with key stakeholders and quarterly Executive Business Reviews.  
• Develop broad and deep customer relationships, promoting strong customer loyalty & highly referenceable customers. 
• Understand our customers’ organizational structure and develop relationships with key business stakeholders. 
• Understand our customers’ business and link customer goals to compelling solutions to be delivered. 
• Proactively assist in problem resolution, both internally and externally 
• Maintain accurate records, including detailed documentation of customer service actions and discussions. 
• Escalate issues appropriately to Services, Support, Product, etc. 
• Develop compelling recommendations with strong close rates for add-on business. 
• Invest in developing both yourself and others, and contribute to organizational efforts as required.

Your Qualifications

• 5+ years working at an Enterprise Software and/or SaaS Company in Customer Success, Sales/Account Management, Professional Services, or a related field 
• Demonstrable success in collaborating with and influencing cross-functional stakeholders and executives 
• Proven ability to work in a fluid environment, with limited processes 
• Excellent communication and presentation skills directed at both business-oriented and technical audiences

A few things we have to offer:

• Compensation: $75,000 - $100,000 + Bonus potential 
• Great Healthcare + Dental + Vision
• Flexible PTO
• Culture of support, encouraging Life-Work balance
• 401k match
• FSA and HSA options
• Employee Assistance Program
• Paid Parental Leave
• Representing a company with 4,000+ clients and a 99% retention rate
• Accelerated title and salary growth potential 
• A fun and energetic work environment that makes you excited to go to work every day

We use artificial intelligence (AI) tools to assist in certain stages of our recruitment process, such as resume screening and candidate matching. These tools are designed to support fair and consistent evaluations. If you have questions about this process or would like to request an alternative assessment method, please contact us at [email protected].

Cleo Communications US, LLC is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.

Title: Traveler Care Specialist, Luxury Travel (Customer Service, Sales)

Location:

Argentina

Costa Rica

Brazil

Colombia

Type: Contract

Workplace: Fully remote

Job Description:

Company Overview

Zicasso is a leading luxury travel company that creates personalized, life-enriching experiences for discerning travelers. Founded in Silicon Valley, our unique approach to travel blends cutting-edge technology and the unsurpassed destination expertise of our top travel specialists worldwide. 

As a member of our team, you'll contribute to creating experiences that consistently earn us thousands of 5-star reviews. You'll be part of a company recognized as "Best in Travel" by TRAVEL+LEISURE magazine and regularly featured in notable publications such as The New York Times, The Wall Street Journal, BBC, and CNN. By joining Zicasso, you'll play a key role in bringing travel dreams to life – pushing the boundaries of what's possible in luxury travel experiences.

As a fully remote company spanning five continents, we foster a dynamic, progressive global work environment that values creativity, initiative, and continuous learning. We're seeking passionate, data-driven iniduals who thrive in a high-performance environment and are eager to contribute to our innovative company culture underpinned by the pursuit of excellence, integrity, and teamwork.

Our global team comes together bi-annually for an international company retreat in various locations, providing a unique opportunity to share ideas, collaborate in person, and strengthen our culture. This event embodies our commitment to both professional growth and the transformative power of travel.

Join us in shaping the future of luxury travel while working towards our vision: to create a more connected humanity through travel.

The Role

Currently, we are seeking a highly motivated, customer service-minded Traveler Care Specialist who embraces an entrepreneurial spirit and has a passion for international travel!

This role will be working at the intersection of our travelers and Zicasso’s global network of travel providers (partners), making both sides delighted with Zicasso’s unique matching service and will be responsible for assessing and processing incoming travel inquiries via email/messaging, phone, and online. You will learn to understand analytics and help ensure that we are maximizing the potential of our leads. You will build trusted relationships with our travelers to understand their travel needs and ensure these needs are being met and their expectations exceeded. This position plays a key role towards driving loyalty and repeat bookings of our most valued travelers.

This is an international, fully remote, freelance contractor position, working from home with a 5-day workweek that includes weekend shifts. Initial training (3 to 4 weeks) will take place Monday through Friday. Upon successful completion of training, the regular schedule will transition to Friday through Tuesday.

This role is open to candidates located outside of the United States, with a strong preference for those based in Argentina, Costa Rica, Brazil, and Colombia. While daily working hours have some flexibility, we expect candidates to maximize overlap with Colorado business hours, generally through 5:00 PM Mountain Time (GMT -3).

The work will all be conducted in English.

Key Responsibilities

• Provide exceptional customer service to travelers by taking ownership of their inquiries and becoming a trusted advisor throughout their use of Zicasso services. This includes assessing and solving incoming traveler inquiries via phone, live chat, messages and email.

• Build trusted, long-lasting relationships with discerning luxury clients to strengthen their confidence in Zicasso. This involves assisting and serving clients in a way that meets their needs and exceeds their expectations.

• Ensure a high level of inquiry conversion by demonstrating expertise in consultation, product knowledge, and the benefits of using Zicasso. This includes speaking with travelers via phone calls (and sometimes video), helping them understand how Zicasso works, and providing guidance for their travel needs.

• Participate in cross-functionally with the Partnerships, Product, and Marketing teams to integrate best practices and solutions for the client's experience and/or issues that may arise.

• Partner with the Care Team leadership on projects and initiatives to solve problems and create innovative solutions.

• Leverage Zicasso’s data, analytics and technology  to set new standards for customer success, driving innovation and excellence for the luxury travel industry.

• Provide consultation and advice to move general inquiries to destination-specific trip requests.

• Coach and mentor team members as needed.

Please Note: We’re seeking highly-motivated candidates. Those who excel in this role will be given the opportunity to take on increasingly complex projects and initiatives, and grow their role and responsibility within the Traveler Care Team.

Required Skills and Experience

• Minimum 8+ years of experience in the travel industry, with a focus on travel sales or operations of luxury tours or hotels. Examples of relevant experience include tour leader, tour director, hotel front desk, client relations, or guest services

• Passionate about travel, with extensive experience traveling abroad and a strong curiosity about new international destinations.

• Strong customer service-focused skills, with a passion for building strong relationships with travelers. This includes being comfortable with telephone-based work as a key part of the role.

• Excellent fluency in oral and written English.

• A cheerful and confident person who is adaptable to different styles of communication and traveler behaviors.

• Highly motivated and enthusiastic, with a willingness to put in extra effort in a start-up environment to drive company success.

• Comfortable with technology and able to quickly learn and adapt to the use of new software. Thorough knowledge of Google Workspace (formerly G Suite) (e.g. Docs, Sheets, Slides) is preferred.

• Strong organizational skills and attention to detail, striving to achieve quality, error-free work.

• Work flexible hours, including weekends, evenings, and holidays.

• A Bachelor's degree or higher is preferred.

What We Offer:

• Remote work from your home base and flexible hours that allow you to enjoy a great work-life balance.

• Innovative, fast-paced and collaborative culture that values erse voices and opinions.

• Learning and development annual stipend.

• Enjoy two company-sponsored business trips each year at international destinations we serve!

If you are a customer service-minded problem solver with a passion for travel and a strong desire to make a difference, we strongly encourage you to apply for this exciting opportunity to join our team and help shape the future of personalized, life-enriching travel experiences at Zicasso!

Title: Senior Salesforce Engineer

Location: London, England

Job Description:

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. 

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. 

Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.

What's the opportunity?

We are looking for a Senior Salesforce Engineer to join Team Order (CPQ). In this role, you’ll work closely with team members on building a more robust and scalable Quote-to-Cash system. You’ll also have the chance to work on transformational change in how we do business at Intercom.

What will I be doing?

• Design scalable and durable solutions in Salesforce to enable a smooth Quote-to-Order system.
• Advise on and help execute transformational systems projects.
• Actively participate in maintaining a culture of quality and consistency.
• Execute projects within the remit of the team from inception to delivery.
• Create observability in Quote-to-Cash systems.
• Ensure Quote-to-Cash system health.

What skills do I need?

• Rapid development via AI tools
• Proven track record of implementing complex Salesforce CPQ solutions that meet business and scalability needs
• Solid understanding of VisualForce/Apex, Javascript, and Trigger framework patterns
• Experience with Git
• Comfortable finding, investigating, and solving large, vague problems.
• Comfortable communicating with stakeholders to ensure project success.
• Experience working on transformational projects with multiple stakeholders
• Salesforce certifications such as Salesforce Certified CPQ Specialist, Salesforce Certified Platform Developer I and II, Salesforce Certified Platform App Builder, and/or Salesforce Certified System Architect (or equivalent experience) are highly desirable

Bonus skills & attributes 

• Experience with Snowflake/ SQL / DBT
• Development experience outside Salesforce (Ruby)
• Experience with Gearset or CI / CD

Benefits 

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too 
• MacBooks are our standard, but we also offer Windows for certain roles when needed

#LI-Hybrid

Policies 

Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Intercom. We avoid spending time on isive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.  

Intercom values ersity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

Title: Access Center Triage RN

Location: REMOTE IN PENNSYLVANIA

Part-time

Job Description:

Imagine a career at one of the nation's most advanced health networks.

Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Job Duties

• Directs callers to appropriate level of care and provides healthcare advice/education using assessment skills, approved guidelines and protocols, and knowledge of self-care practices.
• Assists in all aspects of medical record maintenance and accurately files all patient charts and reports in the designated location in patient records.
• Provides clinical support in the assessment of symptoms, determination of symptom acuity, offering information related to symptom management, and patient education.
• Facilitates coordination of care across settings for a designated population ensuring that labs, studies, and referrals are completed and results are discussed with the patient.
• Performs a short evaluation of the patient situation to estimate the severity of illness and/or injury that includes chief complaint, vital sign, and mental status information.
• Prepares documentation information and transmits medical information.
• Serves as a liaison between customers, patients, physicians, other members of the public and hospital staff, programs, and other resources.
• Refills prescriptions for patients and places orders for appropriate testing and/or labs.

Minimum Qualifications

• Associate’s Degree in Nursing.
• 5 years experience in nursing (acute care, ED, medical office, telephone triage) and
• 2 years previous clinical acute care hospital experience/urgent care.
• Colleagues working within the department who advance from LPN to RN with a minimum of 2 years experience within the department are eligible.
• Excellent computer skills and concerned empathy for iniduals seeking healthcare-related information and assistance.
• Flexibility to perform a variety of related and unrelated tasks throughout the day and work in a fast paced environment.
• Knowledge of appropriate home health information for patients to follow until visit with physician, if they do not need an immediate ED intervention.
• Knowledge of telephone-based clinical assessment techniques and medical practice telephone triage protocols.
• Must exercise judgement in dealing with sensitive, confidential information.
• Skill in making triage decisions and responding quickly and calmly in emergency situations.
• American Heart Association Basic Life Support - State of Pennsylvania
• RN - Licensed Registered Nurse_PA - State of Pennsylvania

Preferred Qualifications

• Bachelor’s Degree in Nursing (BSN).

Physical Demands

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

https://youtu.be/GD67a9hIXUY

Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.

Work Shift:

Day Shift

Address:

1200 S Cedar Crest Blvd

Primary Location:

REMOTE IN PENNSYLVANIA

Position Type:

Remote

Union:

Not Applicable

Work Schedule:

Per diem; variable shift and hours with holiday rotation

Department:

1004-13011 COH-Rn Triage/Hlthcare Navigation

Title: Estimator

Job Description:

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off

Summary

The Estimator is responsible for managing a wide range of functions necessary to successfully obtain, bid, and price projects. They are responsible for ensuring an accurate scope of work is created, delivering a consistent and complete estimate, and maintaining a high quality of service in all dealings with customers, clients, and resource providers involved in construction services.

Primary Responsibilities

·        Establish customer relationship 

·        Educate customer on the process

·        Work with customers to understand desired upgrades/changes

·        Ensure that estimates meet client requirements

·        Analyze labor, material, and time requirements for a project

·        Deliver a consistent and well-defined initial estimate

·        Recognize project constraints and/or needed upgrades

·        Identify and document finalized project scope of work

·        Assemble accurate and well-organized estimates 

·        Deliver and communicate estimate to Insurance adjusters

·        BA in engineering or similar relevant field preferred

·        2 years previous construction estimating and/or insurance adjusting experience

·        Superb customer service

·        Effective written and oral communication

·        Proficient use of Xactimate™ estimating software

·        Critical thinking and problem-solving skills

·        Team Player

·        Travel as need

This is a remote position.

Compensation: $60,000.00 - $90,000.00 per year

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Title: Studio Coach Support - Albuquerque, NM

Location: Albuquerque, NM, USA

Hybrid

Part-time

Pay Range: $15–$18/hour

Job Description:

WeightWatchers is a global digital health company.

WeightWatchers is a global digital health company and the world’s #1 doctor-recommended, clinically studied behavioral weight health program. For sixty years, we have led the industry by blending science and community to help millions of people build sustainable healthy habits.

As the science of weight health rapidly evolves, so does WeightWatchers. We are redefining the category by developing new clinical pathways for GLP-1 medication access, creating specialized behavioral programs for members on weight-loss medications, and integrating medical care with our proven habit-change framework. By combining these clinical breakthroughs with our digital-first community, we are uniquely positioned to lead the future of weight health care.

Who we are

Our Field Team is comprised of Coaches and Guides who establish connections with members and create inclusive in-person communities at our Studio locations. They inspire our members to develop healthy habits by teaching them how to eat healthier while still enjoying their favorite foods, move more, sleep better, and shift their mindset, all while fostering a sense of community and belonging. Each week, our Coaches and Guides work hard to help members achieve their wellness goals and make positive lifestyle changes

What you will do

Here’s a quick snapshot of what you can expect:

• Deliver an exceptional studio experience by creating a welcoming environment for members including: check-ins, enrolling and processing members in the system.
• Build strong connections in the community by seeking opportunities to build on-brand partnerships, attract new members, and create brand awareness while representing WW at internal and external community events.
• Focus on member recruitment and retention by relationship building with members and providing them the support, tools or products they need to be successful.

Ensure guidelines are followed for each workshop and maintenance of the studio, including stocking shelves with products.

Who you are

Here’s what you need to bring to the table:

• Passionate about wellness and either a current WW member or excited to become one
• Excellent at active listening to be able to provide our members with assistance.
• Social media savvy or content creator
• Able to travel to our workshop locations within the territory
• Interested in a flexible, part-time schedule

Base salary may vary depending on, but not limited to: skills, experience, and location.  This role is also eligible for a comprehensive benefits package and annual bonus program.

US Pay Range

$15 - $18 USD

At WeightWatchers, our mission is to build a worldwide community connected by healthy habits. If that resonates with you, then we would love to talk. WeightWatchers values developing community within our employee population as well.  We have a hybrid work environment to allow our employees to find the right work-life balance. 

It is our priority to cultivate a erse and inclusive workplace. We are committed as iniduals, as an organization, and as fellow humans, to advocate for and support our employees, our members, and our communities. We are proud to be an equal opportunity employer and we do not discriminate on the basis of sex, race, color, creed, national origin, marital status, age, religion, sexual orientation, gender identity, gender expression, veteran status, or disability.

By agreeing to participate in our process, you agree that any information we collect is subject to our Privacy Policy.

Maryland

Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an inidual submit to or take a polygraph examination or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.

 Massachusetts 

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

WeightWatchers complies with all applicable Rhode Island Workers' Compensation laws (Chapters 29-38 of the R.I. General Laws).  Eligible employees are covered by worker's compensation insurance for work-related injuries or illness.

RECRUITMENT SECURITY & FRAUD PREVENTION

At WeightWatchers, we prioritize the security of our candidates. To ensure you are communicating with a legitimate representative of our team, please keep the following security standards in mind:

• Verified Email Domain: All official correspondence from our recruiting team will originate from an @ww.com email address. 
• Live Engagement: Our hiring process requires live interaction. We do not conduct interviews or extend employment offers solely through text message, chat apps, or automated email-only exchanges.
• Financial Integrity: WeightWatchers will never ask for any form of payment from a candidate. We will never send you a check with instructions to purchase equipment or "start-up kits" on our behalf.
• Secure Data Collection: Sensitive personal information (such as banking or identity tax info) is only requested through our official, secure onboarding portal after a formal offer has been extended, never during the interview phase.

Stay Vigilant: If you are contacted by someone claiming to represent WeightWatchers and the process deviates from these standards, please do not share any personal information. You can verify any open position by visiting our official careers page at https://job-boards.greenhouse.io/ww

Title: Studio Coach - Greeley, CO

Location: United States - Studios

Hybrid

Part-time

Job Description:

WeightWatchers is a global digital health company and the world’s #1 doctor-recommended, clinically studied behavioral weight health program. For sixty years, we have led the industry by blending science and community to help millions of people build sustainable healthy habits.

As the science of weight health rapidly evolves, so does WeightWatchers. We are redefining the category by developing new clinical pathways for GLP-1 medication access, creating specialized behavioral programs for members on weight-loss medications, and integrating medical care with our proven habit-change framework. By combining these clinical breakthroughs with our digital-first community, we are uniquely positioned to lead the future of weight health care.

Who we are

Our Field Team is comprised of Coaches and Guides who establish connections with members and create inclusive in-person communities at our Studio locations. They inspire our members to develop healthy habits by teaching them how to eat healthier while still enjoying their favorite foods, move more, sleep better, and shift their mindset, all while fostering a sense of community and belonging. Each week, our Coaches and Guides work hard to help members achieve their wellness goals and make positive lifestyle changes

What you will do

While having a ton of fun, you’ll be responsible for: member engagement, member retention, new member recruitment, and product sales - all while working flexible hours!

Here’s a quick snapshot of what you can expect:

• Deliver an exceptional workshop experience while engaging members with the weekly behavior change curriculum to support their journey.
• Build strong connections in the community on social platforms and seek opportunities to build on-brand partnerships, attract new members, and create brand awareness, representing WW at internal and external community events.
• Focus on member recruitment and retention by relationship building with members and providing them the support, tools or products they need to be successful.
• Deliver behavior change coaching by ensuring members feel seen, heard and supported - respond to members’ posts with purpose, encouraging members to reflect, learn, problem-solve and create action plans, welcoming new members.

Who you are

Here’s what you need to bring to the table:

• Social media savvy or content creator
• Passionate about wellness and either a current WW member or excited to become one
• Excellent at active listening to be able to provide our members with assistance
• Experienced at facilitating a group preferred
• Able to travel to our workshop locations within the territory
• Interested in a flexible, part-time schedule

Base salary may vary depending on, but not limited to: skills, experience, and location.  This role is also eligible for a comprehensive benefits package and annual bonus program.

US Pay Range

$18 - $21 USD

At WeightWatchers, our mission is to build a worldwide community connected by healthy habits. If that resonates with you, then we would love to talk. WeightWatchers values developing community within our employee population as well.  We have a hybrid work environment to allow our employees to find the right work-life balance. 

It is our priority to cultivate a erse and inclusive workplace. We are committed as iniduals, as an organization, and as fellow humans, to advocate for and support our employees, our members, and our communities. We are proud to be an equal opportunity employer and we do not discriminate on the basis of sex, race, color, creed, national origin, marital status, age, religion, sexual orientation, gender identity, gender expression, veteran status, or disability.

By agreeing to participate in our process, you agree that any information we collect is subject to our Privacy Policy.

Maryland

Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an inidual submit to or take a polygraph examination or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.

 Massachusetts 

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

WeightWatchers complies with all applicable Rhode Island Workers' Compensation laws (Chapters 29-38 of the R.I. General Laws).  Eligible employees are covered by worker's compensation insurance for work-related injuries or illness.

RECRUITMENT SECURITY & FRAUD PREVENTION

At WeightWatchers, we prioritize the security of our candidates. To ensure you are communicating with a legitimate representative of our team, please keep the following security standards in mind:

• Verified Email Domain: All official correspondence from our recruiting team will originate from an @ww.com email address. 
• Live Engagement: Our hiring process requires live interaction. We do not conduct interviews or extend employment offers solely through text message, chat apps, or automated email-only exchanges.
• Financial Integrity: WeightWatchers will never ask for any form of payment from a candidate. We will never send you a check with instructions to purchase equipment or "start-up kits" on our behalf.
• Secure Data Collection: Sensitive personal information (such as banking or identity tax info) is only requested through our official, secure onboarding portal after a formal offer has been extended, never during the interview phase.

Stay Vigilant: If you are contacted by someone claiming to represent WeightWatchers and the process deviates from these standards, please do not share any personal information. You can verify any open position by visiting our official careers page at https://job-boards.greenhouse.io/ww

Title: Inside Sales Representative

Location: TX - Houston - Vet Great Plains

Job Description:

Patterson isn't just a place to work, it's a partner that cares about your success.

One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the erse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

Job Summary

As an Inside Sales Representative (ISR) for Patterson Veterinary, you are responsible for generating and increasing sales through inbound and outbound sales calls, while handling inbound customer calls with professionalism, skill and expediency.

This is a fully remote position requiring clinical veterinary experience and territory sales management.

Essential Functions

To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.

Administrative

• Ensure accuracy of customer transactions in order entry system such as orders, quotes, returns, etc

• Maintain accurate customer and territory records; document all customer interactions and potential sales opportunities

• Gain understanding of and adhere to Accounts Receivables policies and practices

• Run sales reports for all sales activity.

• Monitor scheduled shipment dates to ensure timely delivery

• Verify price and terms in accordance with standard procedures and customer profitability profiles

• Multitask and work within multiple computer systems and communication platforms simultaneously

Customer Relations

• Develop strong working relationships across the business/functions, as well as with customers and manufacturing partners

• Provide impeccable customer service and sales support; respond to customer queries, answer questions and solve problems in a timely fashion

Generate Sales

• Make regular outbound calls to assigned customers/territories

• Generate new and repeat sales by providing product and technical information to customers in a timely manner

• Identify customer requirements and expectations in order to recommend specific products and/or solutions

• Use appropriate selling tactics such as up-selling and cross-selling when needed.

• Educate customers about product features and benefits to grow sales and improve customer satisfaction

• Generate referrals from current customers and manufacturers’ representatives.

• Maintain a current knowledge of consumer preferences, company products, programs, market conditions, and competition

• The Inside Sales Representative may perform other duties as assigned

Job Qualifications

Required Qualifications

• Associate’s Degree in a veterinary related field, or 1 year of work experience in a clinical veterinary setting

• Exceptional customer service and organization skills

• Accuracy and strong attention to detail.

• Effective verbal, written, and interpersonal communication skills

• General computer proficiency including knowledge of MS Office

Preferred Qualifications

• Bachelor’s degree in in veterinary related field or equivalent combination of education and clinical experience

• Inside sales experience, previous success exceeding sales goals is a plus

• Proficiency in SAP

Working Conditions

Physical Demands

• Lifting or Carrying, occasional, up to 25 pounds

• Sitting or Standing, majority of work day​

Environmental Factors

• Operate a computer of other office devices

• Talking and hearing, position involves frequent communication with customers, inside staff, etc, and requires ability to understand and effectively exchange accurate information

• Reading and sight, requires frequent review of customer information​

Travel and On-call

• ·This position provides the opportunity for minimal travel (10%) in a regional area for a sales ride-along or training opportunity

What's In It For You:

We provide competitive benefits, unique incentive programs and rewards for our eligible employees:

• Full Medical, Dental, and Vision benefits and an integrated Wellness Program

• 401(k) Match Retirement Savings Plan

• Paid Time Off (PTO)

• Holiday Pay & Floating Holidays

• Volunteer Time Off (VTO)

• Educational Assistance Program

• Full Paid Parental and Adoption Leave

• LifeWorks (Employee Assistance Program)

• Patterson Perks Program

The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.

$18.85 - $24.49

EEO Statement

Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Title: Manager, Transaction Management

Location: Charlotte, NC

Job Description:

The Manager of Transaction Management oversees all real estate transactions for House Buyers of America, managing both acquisition and disposition deals from contract through closing. This is a hands-on, player/coach role responsible for leading the transaction team while managing a personal pipeline in a fast-paced, high-volume environment. This role requires strong ownership, assertiveness, and the ability to solve complex transaction problems. The ideal candidate thrives under pressure, holds others accountable, and is willing to do what it takes to get deals closed.

What you will do

• Manage acquisition and disposition transactions from contract ratification through settlement
• Supervise, train, and performance-manage Transaction Coordinators / Settlement Processors
• Establish, track, and manage KPIs for all team members
• Hire, supervise, train and mentor Transaction Coordinators
• Develop and update all policies and procedures, including creating video and written training documents
• Ensure all policies and procedures are being followed
• Personally manage a portfolio of transactions while reviewing teamwork for accuracy and timelines
• Review contracts, addenda, and HUD / Closing Disclosure statements for accuracy
• Request loans for new acquisitions and coordinate with lenders
• Manage construction loan draw requests in partnership with the Construction team
• Oversee all property listings, including procuring professional photography and virtual staging
• Ensure high quality, accuracy, and completeness of all listings across MLS and other platforms
• Ensure the company CRM is updated consistently and accurately for all transactions
• Serve as the escalation point for transaction issues; push back and escalate with title companies, lenders, or other parties when needed to get results
• Solve complex transaction problems involving title defects, surveys, utilities, seller challenges, or other complications
• Coordinate closely with Sales and Construction teams to ensure smooth handoffs and timely closings
• Assist with market expansion efforts, including sourcing and managing title company relationships and 3_rd_ party brokers
• Maintain a high level of customer service for buyers, sellers, and partners
• Assist with hiring and managing 3_rd_ party property managers to manage our rental portfolio
• Thrive in a fast-paced environment; availability may include evenings and weekends as needed

What we’re looking for

• 2+ years of people management experience in settlement, title, or transaction management
• 5+ years of real estate transaction experience
• Proven experience managing high-volume acquisitions and dispositions
• Highly assertive and comfortable holding internal teams and external partners accountable
• Strong work ethic and ownership mindset
• Ability to independently resolve complex real estate transaction issues
• You love people and are obsessed with making customers happy
• Bachelor’s degree required
• Proficient with Microsoft Office and CRM systems
• You thrive on working in a fast paced environment

Why you’ll love working here

• Fully remote work environment
• Competitive pay, strong benefits, and a great company culture
• Work hard / play hard environment with great people

Company Growth (Jan–Nov 2025)

• Revenue increased 67% year over year
• Acquisitions increased 71% year over year
• Dispositions increased 70% year over year

We are continuing our nationwide expansion, now operating in 44 states plus Washington, DC.

House Buyers of America is a residential real estate investment company founded in 2001 and headquartered in Chantilly, Virginia.  We buy, renovate, and resell a high volume of homes offering a guaranteed, fast, and hassle-free sale to people who want to sell their house without paying a Realtor commission.  We have a history of strong growth and success, having bought and sold thousands of houses. Our Company went from $0 to $50 million in annual revenue in its first 3 years in business and won the Ernst and Young Entrepreneur of the Year award.

House Buyers is an equal opportunity employer and does not discriminate by sex, creed, race, or by age.   

www.HouseBuyersOfAmerica.com

Compensation Range: $80-$130k per year plus up to $10k performance based annual bonus

Utilization Management Representative I

Location: Norfolk United States

Job Description:

Anticipated End Date:

2026-01-20

Position Title:

Utilization Management Representative I

Job Description:

Utilization Management Representative I

Location: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Utilization Management Representative I is responsible for coordinating cases for precertification and prior authorization review.

How you will make an impact:

• Managing incoming calls or incoming post services claims work.

• Determines contract and benefit eligibility; provides authorization for inpatient admission, outpatient precertification, prior authorization, and post service requests.

• Refers cases requiring clinical review to a Nurse reviewer.

• Responsible for the identification and data entry of referral requests into the UM system in accordance with the plan certificate.

• Responds to telephone and written inquiries from clients, providers and in-house departments.

• Conducts clinical screening process.

• Authorizes initial set of sessions to provider.

• Checks benefits for facility based treatment.

• Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.

• Associates in this role are expected to have the ability to multi-task, including handling calls, texts, facsimiles, and electronic queues, while simultaneously taking notes and speaking to customers.

• Additional expectations to include but not limited to: Proficient in maintaining focus during extended periods of sitting and handling multiple tasks in a fast-paced, high-pressure environment; strong verbal and written communication skills, both with virtual and in-person interactions; attentive to details, critical thinker, and a problem-solver; demonstrates empathy and persistence to resolve caller issues completely; comfort and proficiency with digital tools and platforms to enhance productivity and minimize manual efforts.

• Associates in this role will have a structured work schedule with occasional overtime or flexibility based on business needs, including the ability to work from the office as necessary.

• Performs other duties as assigned.