Title: Senior Manager, Customer Operations

(Inbound Virtual Contact Center)

Location: New York, New York

Department: Insurance

Job Description:

You could work anywhere. Why us?

• Join a pre-IPO startup with capital, traction and runway ($240M funded | 40X revenue growth in 4 years | $2T market size).

• Work closely with brilliant leaders and team mates from companies like McKinsey, BCG, Bain, Nvidia, GEICO, Better, etc.

• Disrupt a massive market and take us to a $5B business in the next few years.

• Be immersed in a talent-dense environment and greatly accelerate your career growth.

About the opportunity:

We are looking for a Senior Manager, Customer Operations to join our Insurance Operations leadership team and ensure our front-line agents are operating at peak performance. This is a critical leadership role responsible for driving execution across our onshore sales and service teams (~50 agents). Reporting to our Director of Insurance Operations, you will also partner with product, engineering, and business analytics teams to evaluate performance data, optimize workflows, and develop performance systems and feedback loops to ensure we hit our sales and service goals consistently.

You must be someone who thrives in a fast-paced, high-volume environment and can lead through structure, accountability, and continuous improvement. This role is ideal for someone who wants to take ownership of frontline performance, holds a high bar for results, and isn’t afraid to dig deep to solve problems at their root.

Jerry.ai is building the first super app to help people optimize all aspects of owning a car – insurance, buy/sell, registration, loans, safety, repairs, parking, etc – a $2T market in the U.S. We started with insurance in 2019, and since then we’ve launched loan refinancing, driving insights, a repair marketplace, car diagnostics, and a GenAI-powered chatbot & voicebot. We have amassed over 5M customers, raised $240MM in funding, scaled our revenue 40X and our team to 250 across 4 countries.

How you will make an impact:

• Performance Management: Build and sustain a high-performance culture by setting clear goals, enforcing accountability, and creating systems that surface underperformance early. Work closely with team leads to track progress daily, provide feedback, and ensure agents are hitting targets across key sales and service metrics.

• Coaching & Development: Work with team leads to raise the performance of every agent through structured coaching, clear feedback, and consistent expectations. Help create a culture where high performance is recognized and rewarded, and underperformance is addressed head-on.

• Operational Oversight: Own the day-to-day execution of sales and/or service teams, depending on where the business needs are greatest. Partner with functional leads to ensure alignment on priorities and translate strategic goals into weekly agent-level plans.

• Root Cause Problem Solving: Diagnose performance issues at their root → whether driven by people, process, systems or execution, and develop action plans that improve inputs, not just outcomes. Establish proactive mechanisms to prevent issues from recurring.

• Workflow & System Optimization: Work with product and engineering to identify and implement process improvements and system enhancements. Use data and frontline insights to continuously improve how agents work and how customers experience our service.

Minimum requirements:

• 3+ years of experience managing a similar sized team of inbound contact center agents and team leads or supervisors, in a high-volume, metric-driven environment

• Demonstrated ability to manage through others (e.g. team leads or supervisors), holding them accountable for their team’s performance

• Experience using data to diagnose issues and implement operational or behavioral changes that improved outcomes

• Track record of driving performance by managing inputs, not just outcomes

• Comfort working across onshore and offshore teams, ideally in a tech-forward environment

Ideal profile:

• You are a systems thinker who thrives on creating structure and accountability

• You have a track record of elevating performance and don’t shy away from tough conversations

• You bring urgency, clarity, and high standards to everything you do

• You take full ownership of your domain and don’t wait for others to tell you what to do

• You are energized by rolling up your sleeves, digging into data, and solving problems at their root

• You believe feedback is a gift and you proactively seek it

While we appreciate your interest and application, only applicants under consideration will be contacted.

Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry.ai is committed to providing reasonable accommodations for iniduals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at [email protected]

The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants.

We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits.

About Jerry.ai:

Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. 

Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.

We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. 

Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.

Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

Title: Senior Clinical Specialist

Vessel Closure - Nashville, TN

Location: United States - Tennessee - Nashville

Job Description:

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

     JOB DESCRIPTION:

W****orking at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for ersity, working mothers, female executives, and scientists.

The Opportunity

This is a field-based position, supporting Abbott’s Vascular ision. Abbott Vascular provides innovative, minimally invasive and cost-effective products for treatment of vascular disease. Our extensive portfolio includes drug-eluting stents, guide wires, balloon dilatation catheters, imaging catheters and software, vessel closure devices, peripheral stents, thrombectomy catheters and atherectomy devices.

We currently have an opportunity for a Clinical Specialist, Vessel Closure, in Nashville, TN. The Clinical Specialist will primarily be responsible for case planning, case support coverage, and product pull- through throughout the designated territory, and throughout the Region as needed. The Clinical Specialist will promote Vascular products through education, service and training of customers in the hospital setting. The Clinical Specialist will provide clinical education and sales support in order to assist in achieving projected sales goals, increasing sales revenues within assigned product lines, and increasing market share. This position will have a heavy focus on Vessel Closure.

What You’ll Work On

• Serves as the technical procedure and product expert in support of case coverage in the hospital setting.
• Focuses on Electrophysiologists and Interventional Cardiologists and hospital staff to support the complete Vessel Closure portfolio including small and large bore arterial, venous, and future product releases.
• Meet with existing and potential customers (e.g., physicians, physician office groups at hospitals) to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how Vascular products can help them to achieve their goals.
• Develop relationships with hospital personnel; make new contacts in hospital departments; identify key decision makers.
• Serve as primary resource for clinical support in case coverage, troubleshooting and in-service education for company products.
• Educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals) to keep all customers abreast of the latest product, therapy, and technology developments and current items of interest in the industry.
• Attend clinical procedures in the Cardiac Cath Lab, Interventional Radiology Lab, and Operating Room to ensure customer and patient success with Vascular products.
• Respond to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical research, marketing, product development) to develop optimal solutions.
• Support the broader Region as needed with case support in addition to defined territory.

Required Qualifications

• Bachelor’s degree or equivalent combination of education and experience
• 5+ years of related work experience
• Ability to travel 50% within assigned region

Preferred Qualifications

• Patient interaction experience within a lab/operating room environment
• Relevant Technical Certification

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com

Follow your career aspirations to Abbott for erse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee ersity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews.  

The base pay for this position is

$66,700.00 – $133,300.00

In specific locations, the pay range may vary from the range posted.

     JOB FAMILY:

Sales Force    

DIVISION:

AVD Vascular

LOCATION:

United States of America : Remote

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard  

TRAVEL:

Yes, 50 % of the Time     

MEDICAL SURVEILLANCE:

Not Applicable   

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Keyboard use (greater or equal to 50% of the workday) 

Abbott is an Equal Opportunity Employer of Minorities/Women/Iniduals with Disabilities/Protected Veterans.

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO\_English.pdf

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO\_Spanish.pdf

Title: Executive Administrative Assistant

Hybrid Work

locations

• Palm Beach Gardens, Florida, United States of America
• West Chester, Pennsylvania, United States of America
• Raynham, Massachusetts, United States of America

time type Full time

Job Description:

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Business Support

Job SubFunction:

Administration & Secretarial

Job Category:

Business Enablement/Support

All Job Posting Locations:

Palm Beach Gardens, Florida, United States of America, Raynham, Massachusetts, United States of America, West Chester, Pennsylvania, United States of America

Job Description:

We are searching for the best talent for an Executive Administrative Assistant to support the Global Medical and Scientific Affairs team in Palm Beach Gardens, FL. Additional consideration will be given to candidates near our Raynham, MA or West Chester, PA MedTech sites.

Per our J&J Flex Policy, the expectation for this position is to work in the office 3-4 days per week and work from home 1-2 days per week.

About MedTech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.

Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes. 

DePuy Synthes, part of the Johnson & Johnson Medical Devices Companies, provides one of the most comprehensive orthopedics portfolios in the world. DePuy Synthes solutions, in specialties including joint reconstruction, trauma, craniomaxillofacial, spinal surgery and sports medicine, are designed to advance patient care while delivering clinical and economic value to health care systems worldwide.

As the right hand to the head of our fast-paced Global Medical & Scientific Affairs team, this isn’t the typical assistant role—it’s a dynamic position where technology, creativity, and precision meet! We’re looking for someone who knows how to keep sophisticated workflows running efficiently with the latest tools and thrives in a collaborative and inclusive environment.

Key Responsibilities:

• Coordinate communications across Outlook and Teams and keep documents organized in SharePoint and OneDrive to ensure information flows seamlessly.
• Use modern resources to simplify calendars, support virtual meetings, and handle travel and expense logistics with exceptional attention to detail.
• Craft high-impact presentations that turn sophisticated concepts into clear, compelling narratives.
• Support the Program Management Office, to help keep critical initiatives on course.

Qualifications:

• High school diploma or equivalent; college experience or degree is preferred.
• Strong written and verbal skills.
• 6+ years experience supporting a senior leader and working across erse teams—preferably in med-tech environment.
• Commitment to handle confidential information with absolute discretion and professionalism.
• Proficiency in Outlook, PowerPoint, Excel, and Word; experience with SharePoint, Teams, and OneDrive; familiarity with procurement platforms (e.g., purchase orders) and expense reporting.
• Proficiency with additional productivity and collaboration tools (Zoom, Workday, SharePoint, Teams, OneDrive, and related portals).
• Demonstrated experience supporting senior leadership and maintaining strict confidentiality; ability to handle sensitive information with discretion.
• Excellent verbal and written communication skills and exceptional interpersonal abilities.
• Meticulous attention to detail and strong organizational skills; ability to manage multiple priorities and tight deadlines.
• Demonstrates ethics, integrity, and compliance in all activities.
• Sense of urgency with a high degree of professionalism; resilient and adaptable in a fast-paced environment.
• Ability to interact effectively with senior management and cross-functional partners; strong follow-up and issue-resolution capabilities.
• Experience coordinating team events, meetings, and town halls; experience in onboarding/offboarding support is a plus.
• Experience with executive-level event planning, vendor management, and cross-functional project support.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and iniduals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an inidual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

Administrative Support, Business Writing, Communication, Customer Centricity, Diary Management, Document Management, Microsoft Office, Office Administration, Problem Solving, Process Oriented, Professional Ethics, Travel Planning, Typing

The anticipated base pay range for this position is :

$58,000 - $93,150

Additional Description for Pay Transparency:

This position is eligible for overtime. Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). Subject to the terms of their respective policies and date of hire,

Employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including Floating Holidays –13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave – 10 days Volunteer Leave – 4 days Military Spouse Time-Off – 80 hours  Additional information can be found through the link below.  https://www.careers.jnj.com/employee-benefits

Title: Customer Service Agent (Remote)

Location Atlanta, Georgia, Miami, Florida, Austin, Texas, Las Vegas, Nevada, Salt Lake City, Utah, Scottsdale, Arizona

Employment Type Full time

Location Type Remote

Department Insurance

Compensation $19.00 – $21.00 per hour; Offers Equity

The successful candidate’s starting compensation will fall within the pay range listed, determined by job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may also include stock options.

We offer a comprehensive benefits package to full-time employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) (in the U.S.) or RRSP (in Canada) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, consulting, or freelance roles may not be eligible for certain benefits.

Job Description:

About the Opportunity:

Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store.

We are looking for a Customer Service Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you!

How you will make an impact:

• Respond to inbound calls from existing customers

• Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc.

• Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy

• Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you!

Who you are:

• You can multitask and manage multiple competing priorities

• You are passionate about helping others

• Has 2+ years of experience working in a call center environment

Compensation and perks:

• Hourly wage: $19.00 - 21.00

• We will pay for your P&C license (expected within 60 days after starting)

• Medical, dental, vision insurance, 401K match

• Ability to work remotely (we provide work equipment)

• Ongoing training and mentorship from our leadership team

• An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them

Schedule:

• Monday to Friday 3:30pm - 12am EST

While we appreciate your interest and application, only applicants under consideration will be contacted.

Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry.ai is committed to providing reasonable accommodations for iniduals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us.

The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants.

We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits.

About Jerry.ai:

Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. 

Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.

We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. 

Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.

Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

Title: Member Services (Salt Lake City)

Location: Salt Lake City, Utah

Type: Full-Time

Workplace: hybrid

Category: Network

Job Description:

We were tired of hearing that healthcare is broken, so we decided to do something about it. At Nomi Health, we believe the care itself isn’t broken — it’s the business of healthcare that gets in the way. Every year, more than $1 trillion is wasted on paperwork, delays, and middle layers that drive up costs and keep people from the care they need. 

We’re rebuilding the system so it works the way it should: clear prices you can trust, faster payments that keep providers focused on patients, and data that helps employers make better decisions. Our work has already touched more than 30 million lives — from local communities in Michigan to some of the largest companies in the country. 

We’re seeking a Member Services (Care Guide) to join our team in Salt Lake City, Utah. You will genuinely care about helping others, can handle complex or emotional situations with empathy, and take pride in creating successful outcomes for every patient or provider you support.

Join a passionate team that’s empowering patients and providers to take back control of healthcare!

Schedule

Typical schedule aligns with client hours across Eastern and Central time zones; availability between 7 AM – 4 PM MT is required.

This is a hybrid position, working 2–3 days per week onsite in Salt Lake City.

How You'll Make an Impact

• • Member Guidance & Support
  • Engage with members to understand their healthcare needs, preferences, and barriers.
  • Provide personalized recommendations for providers, specialists, and community resources.
  • Educate members on navigating the healthcare system and understanding facility options within their market.
  • Resource Coordination
  • Stay informed about local provider networks, clinics, hospitals, and support services.
  • Partner with internal teams such as Case Management, Behavioral Health, and Provider Relations to ensure seamless care.
  • Track referrals and follow up to ensure timely access and member satisfaction.
  • Data & Reporting
  • Document all member interactions in our care management platform with accuracy and confidentiality.
  • Identify and escalate trends or barriers impacting member access or satisfaction.
  • Provide feedback to enhance network adequacy, resource listings, and communication tools.
  • Education & Advocacy
  • Serve as an advocate for members, helping them understand their benefits and make informed decisions.
  • Proactively reach out to high-need or at-risk members to close gaps in care and improve outcomes.

What We're Looking For

• How Success is Measured

  • Associate’s or Bachelor’s degree in healthcare administration, nursing, social work, or a related field (or equivalent experience).
  • 2+ years in care coordination, patient navigation, or case management preferred.
  • Strong understanding of healthcare systems, insurance benefits, and community resources.
  • Excellent communication, empathy, and problem-solving skills.
  • Comfortable using CRM or care management software.
  • Passion for helping people and improving access to care.
  • This is a hybrid position, working 2–3 days per week onsite in Salt Lake City.
  • Member satisfaction and engagement
  • Reduction in unnecessary ER visits or out-of-network utilization
  • Timely resolution of member inquiries
  • Accurate and compliant documentation

Nomi Health delivers disruptive healthcare solutions, in partnership with like-minded employers, public sector organizations, advisors (brokers/consultants), and payers/TPAs. We’re a team of 300+ people who show up every day with the same mindset: don’t settle for “that’s just how it is.” Real change happens when you challenge the system, cut through the excuses, and build something better together. 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Title: Teaching to Tech - Minneapolis

Type: Account Management

Workplace: hybrid

Category: US Team

Job Description:

$60,000 - $66,000 a year

Location: Minneapolis, Hybrid

Type: Full-Time

Salary: $60,000 - 66,000 OTE

Are you passionate about education and ready to make an impact beyond the classroom? At Zen Educate, we offer an exciting opportunity to apply your skills in a dynamic and rewarding environment, while staying connected to the education sector.

About Zen Educate:

Zen Educate is a technology company that matches schools with temporary educator staff. Our mission is to change the world of education recruitment. Schools spend over $9bn a year on temporary educators, with over $2bn per year of that spent on fees that take money out of the education system. By leveraging the latest technology, we purpose built a platform that helps schools to pay less while educators earn more.

We want students to have access to the best education possible, and we go the extra mile to find, onboard, match, and coach incredible educators that deeply care about their students. We wake up every day on a mission to care more. We care more about our schools. And we care more about our educators. 

This is your chance to make a difference and join a high growth tech startup on the ground floor. We are a collaborative company, and the career growth opportunities are endless if you are someone willing to e in, be entrepreneurial, and do whatever is needed to get the job done. We are passionate about learning and development, and will invest in both your personal and professional growth.

If this is your first account management/partnership/sales job, we still want to hear from you - especially if you have an education background. This is a wonderful opportunity to get your foot in the door with a tech company and gain skills that will unlock exciting new doors for you in your career. 

We have recently raised our Series B funding of $37mil, the largest round in European EdTech this year. This is an exciting opportunity to make a difference and be part of a high growth start-up that is expanding rapidly in the UK and US markets!

We're looking for enthusiastic, mission-driven people who fit our values and are passionate about what we do. Some of our highest performing team members are ex-educators who are looking to stay within the education sector but pivot outside of the classroom. You’re encouraged to apply even if your experience doesn't exactly match the job.

What you’ll be doing:

-Managing and growing a portfolio of US school partnerships:

-Generating an increasing number of paraprofessional and teacher roles that Zen will staff over time for each district and charter school.

-Upselling Zen products and services.

-Reporting on key trends and feedback from schools and working with our incredible Product team to implement that feedback

-Being a responsive, central point of contact for all school partnership stakeholders.

Managing an engaged portfolio of US educators, and getting them work in partner US school districts:

-Communicating daily with all newly onboarded educators to get them immediately into either a long-term or daily subbing role

-Communicating with educators who are in an active role to ensure they are getting feedback from our school partners, are happy in the role, and problem solving when not to either keep them in the role or find them a new role

-Coaching educators when relevant, and getting them to complete company-provided training so they can improve their performance in the schools Zen serves

-This is a fast moving, high volume role that requires an equal mix of strategy, relationship building, and acting with urgency to fulfill both school and educator needs

What we are looking for:

-Someone who is coachable and thrives on feedback - we want you to bring enthusiasm, a low ego, and an eagerness to learn something new every day

-A resilient self-starter who enjoys getting scrappy and thinking like an entrepreneur in order to reach their goals

-A positive team member who lifts their teammates up and celebrates their wins

-An empathetic, customer-service oriented person who deeply cares about and understands others’ needs

-A passion for the education sector and companies that have a positive social impact 

-Experience in sales, partnerships, account management, recruitment, or education is a plus

What's in it for you?

-Competitive salary and benefits

-18 days paid time off (15 days flexible + 3 days for Christmas closure)

-Work that you are proud of and want to talk about

-A fun, tight-knit team solving a problem that makes a difference in the world

Diversity and Inclusion

At Zen, we strive to build a culture of equity and inclusion, where everyone is respected, valued and appreciated for their unique traits, experiences and perspectives. We are committed to creating a safe, inclusive and equitable environment where our team can thrive, regardless of age, ethnicity, race, gender identity, sexual orientation, socio-economic status, disability, religion or beliefs. We value our differences and believe that practices of Diversity, Equity and Inclusion help us create a fairer, more compassionate environment for all. 

We welcome applicants with erse backgrounds and different experiences and perspectives — just like the staff who teach through Zen and the children at the schools we work with. We believe in hiring the best people from the widest pool and creating an inclusive culture where people’s voices are heard and all our team can look forward to coming to work. 

We are committed to building a team that reflects the ersity of our community and promoting an equitable and inclusive environment for all. We seek out erse opinions, beliefs, and experiences because they collectively make us stronger; we’ve had former teachers, pilots, fundraisers, engineers, lawyers, marketers, social media experts and more join our team.

Title: Senior Digital Customer Success Manager

Location: Hybrid

Job Description:

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from inidual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic iniduals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a erse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

Job Location: Austin, TX

About the Department

Customer Success Managers, Account Executives, Business Development Representatives, Solution Engineers, and Sales Operations - all working together to help our customers solve their business challenges by adopting Cloudflare while creating the revenue streams that help the company provide free service to millions in our community.

What you'll do as a Senior Digital Customer Success Manager

• You will be working in a team of fellow Customer Success professionals that look after a pool of thousands of Enterprise customers, and you will play a critical role to ensure their success by managing their adoption during their post-sale experiences. 

• Your responsibilities will center on addressing inbound customer requests, driving customer engagements proactively, and facilitating the effective use of our products and services to deliver measurable business value. 

• You will bring strong relationship-building experience, product knowledge, project management, process improvements and organizational skills, as well as a high degree of empathy to ensure the customers’ satisfaction with Cloudflare’s services.

• You will be highly organized, data driven, and able to manage a large portfolio of customers. 

• You will maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs. You are ultimately responsible for the retention and growth of the pool of customers. This is driven through demonstrating the value the products and services provide to the customer’s business mostly via 1:many engagements (office hours, workshops and webinars) and bespoke 1:1 engagements.

Additional responsibilities will include:

• Manage the customer lifecycle post-contract, identifying and communicating relevant features and functionality to support specific business needs.

• Foster strong relationships with customers and internal teams to find solutions to problems and ensure customer satisfaction.

• Lead retention efforts by demonstrating the value Cloudflare’s products and services provide, through both 1:many engagements (e.g., office hours, webinars, workshops) and tailored 1:1 interactions.

• Create, design, improve and deploy processes for our pooled team.

• Ability to prioritize your workload, and escalate appropriately and efficiently through the appropriate channels to ensure timely resolution.

• Communicate customer feedback and product needs to appropriate internal teams.

• Continuous learning on Cloudflare’s products and services, as well as soft skills.

• Co-building collateral material for customers.

• Coordinate and execute business reviews, delivering insights and recommendations to ensure customer alignment with business objectives.

• Leverage customer data to proactively uncover potential risks and expansion opportunities, supporting growth and long-term retention.

• Work collaboratively with Sales, Product, Engineering, Marketing, and other internal teams to resolve customer business issues to drive customer business outcomes.

• Triage and manage inbound inquiries, gathering necessary detail for internal follow-up.

• Assist with the development of customer-facing materials for scalable 1:many engagements.

 Examples of desirable skills, knowledge and experience

• Excellent interpersonal communication (both verbal and written) and presentation skills in English

• Bilingual in Spanish and Portuguese is a bonus

• 3+ years experience in related field, preferably in cybersecurity or similar technical background

• Bachelor's degree required - Marketing / Business / IT orientation preferred 

• Experience working directly with customers in a B2B environment. It would be more preferable to have experience in Digital/Scale Customer Success efforts.

• Strong understanding of computer networking and “how the Internet works”

• Natural curiosity to learn about the cloud security industry

• Experience with account portfolio planning and prioritization, including CRMs upkeep

• Analytical skills: there will be a lot of data, that you will need to transform into information and actions

Compensation

Equity

Benefits

Health & Welfare Benefits

• Medical/Rx Insurance

• Dental Insurance

• Vision Insurance

• Flexible Spending Accounts

• Commuter Spending Accounts

• Fertility & Family Forming Benefits

• On-demand mental health support and Employee Assistance Program

• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance

• Life & Accident Insurance

• 401(k) Retirement Savings Plan

• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave

• Leave programs, including parental, pregnancy health, medical, and bereavement leave

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both ersity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified iniduals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Title: Service Engineer

Location: Indore MP IN

Type: Full-time

Workplace: Fully remote

Job Description:

Job Purpose:   

The Engineer – Aftermarket Service is responsible for promoting service solutions, ensuring customer satisfaction, and driving aftermarket sales growth through strong product knowledge and customer engagement. The role demands a balance of technical expertise and commercial orientation to support customers with spare parts, refurbishment, annual maintenance contracts (AMC), and other service-related needs. By maintaining strong relationships and providing timely solutions, the engineer contributes directly to the company’s customer retention and revenue growth objectives. 

Reports to: Manager - Aftermarket 

Duties:  

Strategic Sales Growth  

•  Complaint Management:

Attend to customer complaints and breakdowns promptly. 

Ensure effective root cause analysis and provide permanent corrective solutions. 

Coordinate with internal teams for quick resolution. 

•  Case Studies & Feedback:

Prepare case studies of major service issues, highlighting learnings and preventive measures. 

Collect and analyse customer feedback to improve service quality. 

• Service Sales Promotion:

Actively promote aftermarket service offerings including refurbishment, inspection, and maintenance services. 

Support customers with technical guidance on preventive maintenance. 

•  Spares Sales:

Promote and sell genuine spare parts to ensure equipment reliability and performance. 

Identify and create opportunities for upselling spares and consumables. 

•  Annual Maintenance Contracts (AMC):

Promote AMCs to customers for long-term equipment support. 

Ensure smooth execution of AMC obligations, including scheduling and reporting. 

Reporting:  

• Prepare and submit monthly visit reports covering customer visits, issues attended, and opportunities identified. 

• Submit detailed service reports after each service intervention. 

• Ensure timely updation of CRM system with service activities, opportunities, and customer interactions. 

• Actively participate in all scheduled review meetings and share updates on service performance and market feedback.

Note: Don't apply though website, Please drop a mail to [email protected]

Skills/Qualifications Required:  

• Bachelor’s Degree or Diploma (or international equivalent), preferably in Mechanical Engineering , with 4–5 years of experience, including hands-on customer service management. 

• Highly self-motivated with a strong drive to achieve results, even in challenging situations. 

• Demonstrated ability to maintain a strong customer-focused approach, ensuring a positive client experience and fostering repeat business. 

• Skilled in preparing clear, persuasive service and technical reports. 

• Confident communication and presentation skills, with fluency in both English and Hindi. 

• Basic knowledge of sales order review and handover processes. 

• Flexibility and willingness to travel domestically and internationally to meet customers, visit Eriez headquarters, and engage with other facilities.

Other Qualifications of Benefits:  

• Prior experience working for an international or multinational company.  

• The ability to communicate in other regional languages is an asset.

Working Hours:  

• Employment is on a full-time basis, and typical working hours are from 9:00AM to 6:00PM, Monday through Friday. In this role, it is necessary to ‘work the job, not the hours. Additional Hours will be required to be worked without any entitlement to any specific salary or benefits other than those specified in the resulting employment contract which has been set at a level and commensurate with the job duties described herein.

Benefits

• Flexible working hours

• Work from home

• Saturday & Sunday holiday for complete facility

• Canteen and Cafeteria

• Medical insurance for employee and family

• Accidental insurance for Employee -Group Policy Accident

• Annual health check up

Title: Solutions Engineer

Location: Remote Remote US

Type: Full-time

Workplace: Fully remote

Job Description:

The Role

As Clearstory’s first Solutions Engineer, you’ll play a pivotal role in helping customers adopt, integrate, and expand their use of Clearstory. You’ll bridge the gap between field workflows and technical implementation, ensuring every customer realizes maximum value from the platform.

This is a hybrid role combining construction project expertise with technical know-how—ideal for someone who’s lived the change order struggle firsthand and now wants to help the industry digitize it.

You’ll work closely with Sales, Customer Success, Product, and Engineering to support complex use case demos, large implementations, guide complex integrations, and solve high-impact customer use cases.

Change Orders are a $200 billion problem in commercial construction. They slow down jobs, create billing chaos, and strain relationships between GCs, Subs, and Owners. Clearstory is fixing that—fast.

We’re the industry’s first (and only) Change Order Communication and Workflow Platform, built to bridge the gap between financial systems, field teams, and project stakeholders. Instead of managing extra work through spreadsheets, PDFs, and inboxes, Clearstory connects teams in real time—streamlining T&M Tags, standardizing Change Orders, and accelerating approvals and payments.

With strong product-market fit and rapid growth, we’re expanding our customer-facing team to include our first-ever Solutions Engineer, someone who understands jobsites as well as the software stack that runs it.

What You’ll Do

Customer Enablement & Technical Support

• Serve as the primary technical expert during pre- and post-sale conversations with customers.

• Map customer workflows, identify integration points, and propose tailored Clearstory solutions.

• Lead discovery and solution design sessions for complex accounts (e.g., enterprise GCs, large Subs).

• Support implementations and onboarding for advanced use cases, ensuring smooth data exchange with project management and financial platforms.

Integration Design & Execution

• Partner with customers and engineering teams to scope, configure, and optimize integrations between Clearstory and systems like Procore, CMiC, Sage, Vista, and Autodesk Construction Cloud.

• Translate customer requirements into clear technical documentation for product and engineering teams.

• Troubleshoot API and data sync issues and provide best practices for integration performance and reliability.

• Guide customers on how to leverage Clearstory’s public API and Developer API to build customer integrations

Sales & Customer Success Collaboration

• Partner with Sales to demonstrate Clearstory’s capabilities during technical deep es and product demos.

• Support Customer Success with adoption strategies, advanced configuration, and feature optimization.

• Develop reusable templates, playbooks, and technical documentation for future SE hires.  Optimize demonstration environments for great customer impact.

Voice of Customer & Continuous Improvement

• Relay integration feedback, feature requests, and workflow challenges to Product.

• Help shape the long-term vision of Clearstory’s integration strategy and technical ecosystem.

The Company You’ll Join

Clearstory is digitizing and automating the change order process inside the commercial construction industry.

Just as TurboTax did for tax documents and Expensify did for receipts and expense reports, Clearstory is doing the same for change order communication and log management by building first-of-its-kind, category defining software that is revolutionizing the commercial construction industry.

The construction industry is being transformed fast by technology, but the way companies communicate costs hasn’t evolved in decades and still heavily relies on carbon copy paper, spreadsheets and email to track billions of dollars. These arcane manual processes can take days or weeks and include hours of manual office tasks such as scanning, manually transcribing, and tedious data-entry into spreadsheets.

At Clearstory we are changing that and creating a new category “change order communication,” by intelligently digitizing this age-old process. This leads to an increase in profits, more successful contractor to customer relationships, more transparency into a project’s true cost, and less wasted paper!

We are a venture backed 100% SaaS company with impressive credentials for a company at our stage.

• Blue Chip Clients. We have already landed some of the largest General and Subcontractors in the US and have helped our clients build landmark projects.

• Significant Growth. We continue to double and triple our revenue and platform usage year over year.

• Large Volumes Processed. Companies share over $100 million in Change Order Requests on our platform each and every month.

• Significant and Important Projects. Our customers are trusting us to manage significant projects in the commercial construction industry. We have over $100 Billion worth of projects on our platform to date.

The Team You’ll Be Surrounded By

In addition to experienced SaaS and product leaders, our team has over 60 years of combined experience in the commercial construction space. At Clearstory we know our customer’s pain points and challenges first hand and have built a category defining product that serves the user first.

You’ll be part of an ambitious and collaborative company, committed to growing a supportive and erse team that is passionate about empowering our contractor customers.

Requirements

Required Background

• 3–5 years of construction project management or cost management experience at a large General Contractor or Specialty Contractor.

• Proven track record managing Change Orders and budgets.

• 2+ years as a Solutions Engineer, Implementation Specialist, or Technical Consultant for a construction SaaS company

• Strong understanding of how financial and field systems connect—comfortable with APIs, data flows, and system architecture discussions.

• Strong stakeholder management and executive communication skills

• Ability to collaborate with a variety of stakeholders including Senior Post-Sales Leadership and cross-functional teams (Sales, Marketing, Product, Finance, Legal) across the company

• Ability to influence and challenge conventional wisdom

• Excellent verbal and written communication skills

Preferred

• Hands-on experience with Procore, CMiC, Autodesk Build, or Sage.

• Previous Clearstory user or deep familiarity with Change Order workflows.

• Excellent communication and presentation skills—able to translate technical detail into customer value.

• Strong problem-solving mindset and comfort working cross-functionally in a fast-paced environment

Benefits

• Experience and contribution to the building of our enterprise customer success strategy, including how we onboard customers, how we help them grow, how we communicate value to them, and how we gather feedback to improve the product
• Close collaboration with the executive leadership team
• Ability to work with a new product category that has already found product market fit
• Experience at a venture backed growth startup
• Flexible remote work
• Competitive market-rate salary for a Series B company
• Subsidized healthcare, vision, and dental
• Early equity!

Title: Member Care Coordinator, Clinical

Location: new york

Job Description:

OUR MISSION

Calibrate is on a mission to change the way the world treats weight by redefining obesity care as a matter of biology, not willpower. Designed by world leaders in metabolic health, our program combines clinical research, personalized coaching, and lifestyle intervention to deliver lasting weight loss and improved metabolic outcomes. With obesity as America’s largest chronic condition, impacting 175mm adults in a $600B market, we’re closing the care gap by offering the first value-based model in obesity treatment. Since launching DTC in 2020, we’ve expanded into enterprise channels to improve access, and our app-based experience supports members with coaching, tailored education, daily tracking, and community engagement across the four pillars of metabolic health: food, sleep, exercise, and emotional wellbeing.

A Member Care Coordinator sits at the intersection of Member Experience and Clinical Operations. The role of a Member Care Coordinator is to ensure that members receive timely, coordinated, and high quality care; acting as the “glue” between the Clinical, Coaching, and Operational teams. They ensure smooth handoffs between teams, including but not limited to, tracking lab results, medication approvals, and any necessary clinical follow up to ensure members proceed through their journey seamlessly.

KEY RESPONSIBILITIES

• Execute critical clinical administrative workflows focusing on resolving readiness barriers to accelerate members toward provider review and medication access.

• Facilitate provider workflow efficiency by preparing clinical documents and proactively triaging member needs for specialty support.

• Facilitate structured handoffs of critical information to Clinical and Coaching teams to ensure timely follow-up regarding changes in medication, denials, or approved exception paths.

• Engage in cross-functional meetings and work collaboratively with others departments to improve and maintain a high level of member care.

• Identify and formally report recurring systemic issues, submission errors, or trends that contribute to operational friction.

• Manage the end-to-end medication access workflow with complete ownership, including the proactive gathering of relevant clinical data, coordinating with clinicians for additional necessary information, complex Prior Authorization (PA) submission, denial investigation, appeal documentation, final determination and overrides when applicable.

• Proactively contact members via phone and secure message to request necessary information (e.g., previous prescription history, documentation) and deliver clarity regarding complex PA status changes or delays.

• Conduct outbound calls to insurance carriers, PBMs, and pharmacies to obtain specific case statuses, track documentation, and secure approvals.

• Ensure all communication, investigation notes, and PA statuses are accurately logged in the case management system (e.g., Zendesk, MJD) to maintain a complete and auditable member record.

• Initiate and resolve pharmacy-level rejections (e.g., refill too soon, insurance coding errors, wrong dose dispensed) by conducting outbound calls to dispensing pharmacies and PBM help desks.

• Troubleshoot technical or administrative insurance issues that prevent successful claims processing.

BACKGROUND AND EXPERIENCE

• Completion of a formal medical assisting program is highly valued. Preference will be given to candidates who hold a national certification, such as Certified Medical Assistant (CMA) awarded by the AAMA or Registered Medical Assistant (RMA) awarded by the AMT.

• Familiarity with case management systems (e.g., Zendesk), Electronic Health Records (EHR), and PA/e-prescribing platforms is highly desirable.

• 2+ years of high-volume customer service, call center, or patient advocacy experience, preferably in a healthcare, pharmacy, or PBM setting.

• Demonstrated track record of managing complex, multi-step processes where follow-up and persistence are critical to success (i.e., comfortable making multiple calls to solve a single problem).

• Exceptional verbal and written communication skills with the proven ability to handle challenging, escalated calls/messages with professionalism and empathy.

SKILLS AND ATTRIBUTES

• Demonstrated proficiency in medical terminology and clinical documentation to accurately interpret patient charts, understand treatment plans, and effectively communicate with clinical providers and payers.

• Strong organizational skills and meticulous attention to detail in documentation.

• Proficiency in interpreting and translating complex insurance terminology for the member.

• Proactive problem solver with a self-starter mentality.

• Ability to work independently and manage case load effectively.

Salary: $21-22/hr

BENEFITS

At Calibrate, we’re committed to putting our team members in control of their health. In 2025, we are proudly offering the following benefits:

• Attractive salaries with opportunities for equity in our early-stage, high-growth company.

• Enjoy a generous paid time off policy, including multiple paid company holidays, wellness days, and floating holidays to support your work-life blend.

• Medical, dental, and vision benefit options to keep you and your family healthy.

• Calibrate-funded disability and basic life insurance, ensuring peace of mind during unforeseen events.

• Access to several wellness programs, including a complimentary Peloton membership, Headspace membership, and therapy on your schedule with Headspace Care.

• Employee Assistance Program through Prudential to receive counseling on a wide range of topics.

• Remote-first ways of working, with the flexibility to work from any state.

• Competitive paid parental leave program to support new parents.

OUR VALUES

We’re in it together: We have an audacious mission, and we’re building a lot of things for the first time — from the first DTC pharma business within the healthcare ecosystem to the data infrastructure for providing real-world evidence in the largest category of chronic disease. It takes superpowers to build something simple and intuitive within the complex healthcare market, so we identify and work as a team from our inidual points of strength. Not everyone has to be good at everything, but we know that when we harness what we’re each great at, we’re unstoppable.

Small wins create big wins: We ground every experience in optimism, recognizing and celebrating successes along the way. We break projects down into smaller components. And we focus on where we have momentum. We always plan for larger goals with the knowledge that our plans will evolve as we achieve smaller milestones.

You’re in control: We don’t let location stand in the way of the best talent — and from coaches to engineers, we are a remote-first team. Our business is multi-faceted, so each Calibrater is hired to be an expert in their piece of it — in control of their own initiatives, in control of their own impact, and in control of driving their own (real) results.

Real results matter: We’re obsessed with outcomes because when our members win, we win, and the data proves that we’ve built the best metabolic health program on the market. We’re purposeful, optimistic, and relentlessly confident that we can solve the biggest medical issue of the 21st century.

Calibrate is proud to be an equal opportunity workplace, providing equal employment and advancement opportunities to all team members. To achieve our mission of changing the way the world treats weight, we are building an environment where every Calibrater can thrive, feel a sense of belonging, and do the best work of their careers. We value ersity and recruit, hire, and promote iniduals solely based on talent, qualifications, competence, and merit. We evaluate candidates without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics as required by law and as a matter of our company values.  

#LI-REMOTE

Title: Product Manager II, Post Order Experience

Location: Waltham, MA

Job Description:

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

Xometry is seeking a Product Manager II, Post-Order Experience to own and optimize the customer journey after an order is placed. From order confirmation to delivery and support resolution, your work will ensure every buyer feels informed, confident, and delighted throughout their interaction with Xometry.

Responsibilities:

• Define and prioritize the roadmap for all post-order touchpoints including order tracking, status updates, delays, communications, and support workflows.

• Collaborate with engineering, design, and customer service to streamline resolution paths and improve transparency.

• Work cross-functionally with supply chain and logistics teams to reduce turnaround times and ensure SLAs are met.

• Build and iterate on features that proactively address customer pain points and increase CSAT/NPS.

• Drive a data-informed approach using experimentation and user research to improve retention and customer loyalty.

• Act as the voice of the customer internally and develop mechanisms to gather feedback at scale.

Qualifications:

• 2-5 years of product management experience, ideally with B2B or transactional platforms.

• Experience with order management, fulfillment tracking, or support tooling preferred.

• Strong customer empathy and experience with user-centered product development.

• Familiarity with agile product development, data tools, and experimentation frameworks.

#LI-Hybrid

Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Title: Technical Support Specialist

Location: Sydney

Type: Full-Time

Workplace: hybrid

Category: Technical Support

Job Description:

About SugarCRM

From the very beginning, SugarCRM had a unique vision: to offer a different kind of customer relationship management (CRM) software. We pioneered a solution that easily adapts to customer needs, and now, more than two decades later, we’re on a mission to help sales teams reach their highest potential. 

Our erse team around the world shares a passion for helping customers succeed. Together, we’re building a culture that values personal and professional growth—and we’re proud to be recognized as a Great Place to Work. We care about work/life balance and flexibility for our employees, and we're proud of how we show up for our customers every day. 

If you're looking to level up your career and help businesses grow better and faster, you’re in the right place. Learn more about SugarCRM careers and how you can be part of our journey.

Where You Fit In:

We’re looking for a Technical Support Specialist to join our Global Technical Support organization. This is a hands-on support role, not a software development position. You’ll bring deep technical troubleshooting expertise, strong communication skills, and a service-oriented mindset to help customers resolve issues efficiently and confidently.

Your work will focus on resolving product-related issues, managing technical cases end-to-end, and delivering consistent, high-quality customer outcomes. You’ll own your cases from start to finish—driving resolution independently or coordinating with senior specialists and internal teams when deeper system-level investigation is required. 

This role is ideal for someone who has worked in technical or application support roles, enjoys solving complex problems, and thrives in a collaborative and customer-facing environment. 

**This role operates on a hybrid model, with a mix of remote work and in-office collaboration at our Sydney location, specifically, working in-office a minimum of 3 days per week.**

Impact You Will Make in the Role:

• Serve as the primary technical point of contact for support cases, ensuring timely triage, investigation, and resolution 
• Manage the full case lifecycle, escalating thoughtfully when additional expertise or backend investigation is needed 
• Troubleshoot application behavior, data inconsistencies, configuration issues, and integration problems with a structured and replicable approach 
• Proactively communicate with customers throughout the resolution process 
• Thoroughly document findings and contribute to knowledge sharing 
• Identify recurring issues and collaborate with the team on solutions that reduce volume and improve efficiency 
• Ensure case handling aligns with service-level commitments, balancing accuracy and speed

What You Will Bring:

• 2–4 years of experience in technical support or application support engineering 

• Strong troubleshooting skills with working knowledge of: PHP and SQL (ability to debug and interpret code—not build applications) or similar programming language; Basic JavaScript understanding in a support context; Linux-based systems and comfort with command-line tools; LAMP stack fundamentals (Linux, Apache, MySQL, PHP); REST/SOAP APIs, browser dev tools, and interpreting logs 

• Experience supporting CRM platforms (SugarCRM preferred) 

• Excellent communication skills with a customer-first mindset 

• Proven ability to manage a case workload with ownership, structure, and attention to detail

Preferred Qualifications

• Experience supporting SaaS applications in technically complex environments 
• Familiarity with support and workflow platforms like Salesforce or HubSpot 
• Background working on CRM customizations or integrations 
• SugarCRM certification or relevant technical credentials 
• Exposure to Oracle, Microsoft SQL Server (MsSQL), or Microsoft IIS

Expected salary range, depending on experience plus Super

Important Note: 

This is not a software development position. We're looking for iniduals with strong technical support capabilities who know how to interpret and debug, not build, production code. The ideal candidate brings a problem-solving mindset, deep curiosity, and technical acumen—but thrives in a support capacity, not a development track. 

We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable; and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role, and we encourage you to apply if your experience is close to what we’re looking for. We also know that ersity of background and thought makes for better problem solving and more creative thinking, which is why we're dedicated to adding new perspectives to the team.

Benefits and Perks:

Beyond a stellar work environment, friendly people, and inspiring work, we have some sweet benefits and perks:

- Benefit Stipend

- Health &Wellness Reimbursement Program

- Educational Resources - Career & Personal Development Program

- Various discount programs (i.e. travel, virtual exercises classes, etc.)

- We are a merit-based company with many opportunities to learn, excel and grow your career!

#LI-Hybrid

Title: Customer Success Specialist

Location: Remote - UK

Type: Full-time

Workplace: remote

Category: EMEA Customer Delivery

Job Description:

Who We Are

At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.

Our employees are experts in the employee experience, workforce communications and technology. 

Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?

Our Values

Every employee is an owner with responsibility and credit for our progress.

Leadership is in our build and we see change as a catalyst for improvement.

We win as a team, committed to help our coworkers and customers thrive.

The Customer Success Specialist position is an integral part of Firstup’s long-term relationship with its global customers, and the efforts put forth by this inidual will directly impact the long-term success of the relationship. In order to succeed in this team, you must have the passion and desire to work in an entrepreneurial and fast-paced environment.

Responsibilities

• Guided Customer Journey Management: Guide assigned customers through the 36-month customer journey, ensuring that they are on track to meet predefined milestones and positive business outcomes. Collaborate with customers to create actionable plans and prescriptive tasks, providing guidance and support throughout the journey.
• Trigger Response and Play Execution: Monitor customer progress and health for triggers indicating potential deviations from the journey goals or risk of churn. Execute predefined plays in response to specific triggers, such as proactive outreach, additional training, or escalation to internal teams, to mitigate risks and realign customers towards success.
• Cross-Functional Collaboration and Account Risk Escalation Management: Work closely with internal teams (e.g., Support, Engineering and Product) to coordinate customer activities and ensure a seamless experience throughout the journey. Escalate and manage complex customer issues, facilitating resolution and ensuring customer satisfaction.
• Value Optimization and Customer Enablement: Partner with Business Value Consultants to iterate on the blueprint for success, evolving business objectives and actionable steps throughout the customer journey. Provide ongoing education and enablement to empower customers to leverage Firstup to its fullest potential, driving long-term success and maximal value.
• Renewal Rate Focus: Work to ensure high customer satisfaction, health and overall success to drive renewals and positively impact Gross Retention Rate (GRR). Coordinate with the Account Management team to facilitate smooth renewals and identify expansion opportunities, fostering long-term customer relationships and loyalty.

Qualifications

• Bachelor’s Degree in Business Administration, Communications, or similar field of study, or commensurate professional experience.
• One or more years of experience in customer-facing roles in Customer Success or  Professional Services within a B2B SaaS company.
• Demonstrated ability to manage inidual and engagement-wide scope of work.
• Prior experience successfully supporting customers with onboarding, renewals, and expansion processes.
• A strong communicator who can articulate the needs of the customer and resolve both short and long-term issues
• Ability to collaborate internally with multiple teams and be the voice of the customer.
• Strong project management skills and proven ability to execute against a defined methodology and deliver projects within scope, budget, and timeline.

Why Firstup?

Because you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome.

If you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit.

We offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally.

Firstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.

#LI-TM1

#LI-Remote

Title: Customer Support Analyst II - Applications

Location: Office Location or Remote - USA

Job Description:

Customer Support Analyst II

A Customer Support Analyst Level II works within the Customer Support Center to meet the needs of GHX's important customers. The CSA-II will develop a strong working knowledge of our leading edge GHX Internet B2B exchange system and growth products, the Customer Support knowledge base, and Customer Support administrative tools. With this knowledge and tools, the CSA-II will answer customer's questions, assist customers in using the functions of the system, and help them when they have problems in using or connecting to the system. Extensive collaborative troubleshooting and problem solving may be required at times. CSA-II will perform these activities with the help of guidelines to assure efficiency, reliability, and quality. The CSA-II works on problems of erse scope where analysis of situations requires technical expertise and the use of logical diagnostic skills.

Principle duties and responsibilities:

Required Skills:

Preferred Skills:

Required Qualifications:

Preferred Qualifications:

Estimated hourly compensation $18.00 - $23.00

GHX: It's the way you do business in healthcare

GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.

It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.

Disclaimer

Read our GHX Privacy Policy

Title: Senior Recruiting Coordinator/Office Coordinator

Location: Ottawa, Canada

Job Description:

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.

Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.

What we’re looking for

SurveyMonkey is adding a Sr. Recruiting Coordinator/Office Coordinator to support our Ottawa office. This is an exciting time to join our team and help shape employee experience! In this hybrid role, we anticipate you spending ~75% of your time as a Sr. Recruiting Coordinator and ~25% as an Office Coordinator.  You will report to the Associate Manager, Recruiting Operations.

Recruiting Coordinators are the linchpin of the Recruiting Team - owning both process and experience. You will be responsible for building trusted partnerships as you schedule interviews across teams, functions, and geographies. You are also instrumental in providing an exceptional experience for all our candidates. As the Office Coordinator, you will provide exceptional customer service to ensure our employees in Ottawa have a positive in-office experience.

This opportunity is hybrid and requires you to work from the SurveyMonkey office in Ottawa 3 days per week.

What you’ll be working on

• Be a SurveyMonkey ambassador, providing all candidates and employees with exceptional experience at every touchpoint, whether during an interview or as an employee.

• Own complex interview scheduling responsibilities in our scheduling platform Goodtime for the candidate lifecycle, including phone, virtual and onsite interviews, and candidate pregames and roundups.

• Communicate interview logistics and updates in a timely, friendly manner to interviewers and candidates.

• Ensure data integrity in our applicant tracking system, Greenhouse.

• Plan and execute quarterly in-office events.

• Act as the frontline for employees' in-office queries, including badging and food services, and coordinate with our building management as needed.

• Seek out opportunities to improve our processes - we appreciate fresh eyes and are always looking to improve!

• Support ad hoc projects and requests as needed.

We’d love to hear from people with

• 2+ years of experience as a Recruiting Coordinator

• Hyper-organized with a keen attention to detail, you have a knack for juggling multiple tasks.

• Customer-centric focused; you put the candidate or employee’s needs first and can effectively communicate and collaborate at all levels of the organization.

• Think on your feet; you can solve problems effectively when things go awry.

• Teamwork makes the dream work; you are comfortable working with and supporting others in different time zones.

• Curiosity: You enjoy problem-solving and improving processes.

• Interest in Recruiting or Human Resources.

• Experience with Greenhouse and Goodtime is a plus.

SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, you will be required to work from a SurveyMonkey office up to 3 days per week.

#LI-Hybrid

Why SurveyMonkey? We’re glad you asked

At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life.

We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia.

We live our company values—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you.

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Title: Talent Acquisition Coordinator

Location: Devens, MA

Type: Full-time

Workplace: hybrid

Category: Talent Acquisition

Job Description:

About Commonwealth Fusion Systems: 

Commonwealth Fusion Systems is on a mission to deliver the urgent transition to fusion energy.

Combining decades of research, top talent, and new technologies, we’re designing and building commercially viable fusion power plants. And working with policymakers and suppliers to build the energy industry of the future. 

We’re in the best position to make it happen. Since 2018, we’ve raised nearly $3 billion in capital, making us the largest and leading private fusion company in the world.

Now we’re looking for more thinkers, doers, builders, and makers to join us. People who’ll bring new perspectives, solve tough problems, and thrive as part of a team. 

If that’s you and this role fits, we want to hear from you.

Join the power movement as a Talent Acquisition Coordinator 

Talent Acquisition is looking for a coordinator to join the team and support the hiring process through recruitment tasks including scheduling interviews, posting jobs to external boards, and helping manage candidates in the applicant tracking system (ATS). This coordinator will join a team of 11 members including recruiters and coordinators.

What you'll do:

• Help maintain the Lever Applicant Tracking System with data entry, reporting and managing a very active pipeline of talent
• Consistently provide a world-class candidate experience for all applicants at every stage in the Talent
• Acquisition process
• Schedule Video or On-Site interviews for candidates including the arrangement of any necessary travel
• Greet and host the interviewees as their primary point of contact for the day; often juggling several on-sites daily 
• Support the organization’s sourcing efforts opening up the top end of the recruiting funnel using the usual tools in addition to creative sources
• Schedule and facilitate intake and debrief discussions with hiring managers, interview teams and recruiters

What we’re looking for:

• High school diploma
• A natural ability to multi-task and easily prioritize competing priorities
• Sound judgment and situational awareness while being the first CFS point of contact
• Excellent organization skills and demonstrated proficiency using various communication tools
• Outstanding verbal and written communication skills
• Experience using Lever or other Applicant Tracking Systems
• The ability to accurately and consistently tell the CFS story as it continually evolves while properly setting expectations at all times during the process
• Highly responsive customer service attitude, internally and externally
• Dedication to safety to mitigate industrial hazards that may include heat, cold, noise, fumes, strong magnets, lead (Pb), high voltage, and cryogenics

Must-have Requirements:

• Ability to occasionally lift up to 50 lbs
• Perform activities such as stooping, climbing, typing, standing, or sitting for extended periods of time
• Dedication to safety to mitigate industrial hazards that may include heat, cold, noise, fumes, strong magnets, lead (Pb), high voltage, and cryogenics
• Willingness to travel or work required nights/weekends/on-call occasionally

Salary range for this full-time position + equity + benefits_._ The actual salary will depend on level, location, qualifications, and experience. The range displayed on each job posting reflects new hire salaries for the position across all US locations. Benefits include:

•  Competitive compensation with equity

•  12.5 Company-wide Holidays

•  Flexible vacation days

•  10 sick days

•  Generous parental leave policy

•  Health, dental, and vision insurance

•  401(k) with employer matching

•  Professional growth opportunities

•  Team-building activities

#LI-Hybrid

At CFS, we excel in fast-paced environments, driven by our values of integrity, execution, impact, and self-critique. As we grow, we’re eager to bring on mission-driven folks who offer erse perspectives and fresh ways to tackle challenges.

We value ersity deeply and are proud to be an equal opportunity employer by choice. We consider all qualified applicants equally, regardless of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law.

This role requires compliance with U.S. laws concerning the export of controlled or protected technologies or information (collectively, “Export Control Laws"). Any offer of employment will be contingent on the need for compliance with such Export Control Laws.

Medicare Customer Service Representative

Job Category: Customer Service

Requisition Number: MEDIC006002

• Full-Time
• Rate: $19.60 USD per hour
• Madison, WI 53713, USA Colorado, USA Florida, USA GA Remote  Illinois, USA Indiana, USA Iowa, USA Michigan, USA MN Remote Missouri, USA Nebraska, USA NJ Remote North Carolina, USAOhio, USASouth Carolina, USA Texas, USAVirginia, USA Wisconsin, USA

Job Description: 

Role Snapshot

 Additional Information

• Starting hourly rate: $19.60/hour and may vary based on county SCA rates.
• Training Location/Schedule: Mandatory Training - First 5 weeks Monday-Friday from 7:30 AM – 4:05 PM Central Standard Time (CST)
• Scheduled Shift: After training - Shifts are flexible with options starting between 6:55 AM and 8:30 AM CST and are 8 hours.
• Work from Home: This is a 100% remote opportunity within any of our approved remote worker states.

We are open to remote work in the following approved states:

How do I know this opportunity is right for me?  If you:

• Can provide responses to provider (and other third-party contacts) calls relating to Part A and/or Part B General Inquiries, Part A Appeals Status, Part B Reopening’s, and/or Part A and Part B Provider Enrollment Inquiries.
• Would enjoy assisting and educating providers on Medicare regulations on inquiries by utilizing CMS guidelines, publications, and reference materials to ensure correct claim submission.
• Can enroll providers with recurrent concerns or errors into contact programs for intensive education.
• Would like to maintain knowledge of A and/or B processing systems and applications required for job functions, including Multi-Carrier System Desktop (MCSDT), Fiscal Intermediary Shared System (FISS), Common Working File (CWF), CMS Secure Net Access Portal (SNAP), Provider Enrollment Chain and Ownership System (PECOS), OnBase, Medicare Appeals System (MAS,) and Customer Relations Management System (CRM).
• Like to work with internal and external customers to obtain information required to respond to and ensure consistency in the resolution of inquiry-related issues.
• Can assist the department in meeting CMS performance and award fee metrics and all quality and quantity standards.
• Would enjoy supporting other departments within the ision as needed, to ensure CMS performance requirements are maintained.
• Want to Ensure adherence to regulatory guidelines (i.e., HIPAA, CMS) when providing information and can service to members and providers.

Minimum Qualifications

• High School Diploma or GED or equivalent.
• 1 or more years of customer service experience working with health insurance and / or Medicare or Durable Medical Equipment Claims.
• Ability to function in a fast paced, high volume call center environment
• Proficiency in Microsoft Office Suite and customer service software.
• Strong verbal and written communication skills with the ability to effectively explain complex information.
• Solid ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• Ability to maintain a high level of accuracy and attention to detail.

 Preferred Qualifications

• Solid knowledge of Medicare Part A and/or Part B program guidelines.
• Solid knowledge of insurance, medical coding and medical terminology.
• 1 or more years of Home, Health, and Hospice (HH&H) customer service experience and/or claims processing.

 Remote Work Requirements

• Wired (ethernet cable) internet connection from your router to your computer
• High speed cable or fiber internet
• Minimum of 10 Mbps downstream and at least 1 Mbps upstream internet connection (can be checked at https://speedtest.net)
• Please review Remote Worker FAQs for additional information

 Benefits

• Remote work
• Performance bonus and/or merit increase opportunities
• 401(k) with a 100% match for the first 3% of your salary and a 50% match for the next 2% of your salary (100% vested immediately)
• Competitive paid time off
• Health insurance, dental insurance, and telehealth services start DAY 1
•  Employee Resource Groups
• Professional and Leadership Development Programs

Who We Are

WPS, a health solutions company, is a leading not-for-profit health insurer and federal government contractor headquartered in Madison, Wisconsin. WPS offers health insurance plans for iniduals, families, seniors and group health plans for small to large businesses. We process claims and provide customer support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.S. and abroad. WPS has been making healthcare easier for the people we serve for nearly 80 years. Proud to be military and veteran ready.

Culture Drives Our Success

WPS’ culture is where the great work and innovations of our people are seen, fueled and rewarded. We accomplish this by creating an open and empowering employee experience. We recognize the benefits of employee engagement as an investment in our workforce—both current and future—to effectively seek, leverage, and include differing and unique perspectives that fuel agility and innovation on high-performing teams. This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities.

We are proud of the recognition we have received from local and national organization regarding our culture and workplace:  WPS Newsroom - Awards and Recognition.

This position supports services under Centers for Medicare & Medicaid Services (CMS) contract(s).  As such, the role is subject to all applicable federal regulations, CMS contract requirements, and WPS internal policies, including but not limited to standards for data security, privacy, confidentiality, and program integrity. CMS contractors and their personnel are subject to screening and background investigation including fingerprinting prior to being granted access to information systems and/or sensitive data to safeguard government resources that provide critical services

Title: Travel Agent, Travel Contact Center

Location: USA- Works from Home (Job Posting)

Full time

job requisition id 40961

Job Description:

AAA Club Alliance is seeking an experienced full-time, Travel Agent to join our dynamic Travel Contact Center Team! This role supports Member/non-Member sales and service on multiple levels through multiple communication channels related to full-service domestic and international travel products.  This role utilizes relationship-selling to match products and services to meet the needs of Members and non-Members while maximizing Membership and Travel benefits.  This role requires the leveraging of travel industry knowledge and experience to resolve travel-related issues.  Travel arrangements shall include complex domestic, international, and FIT trips. This is a work from home position.

**Candidates MUST live within one of the following states to be considered**·   

·Connecticut ·Delaware ·Indiana ·Kansas ·Kentucky ·Maryland ·New Jersey ·Ohio ·Oklahoma ·Pennsylvania ·South Dakota ·Virginia ·Washington, DC ·West Virginia

Work hours/schedule: (All hours are EST)

Sunday - 10:00 a.m. to 4:00 p.m.

Monday - 9:30 a.m. to 6:00 p.m.

Tuesday - Off

Wednesday - 9:30 a.m. to 6:00 p.m.

Thursday - 9:30 a.. to 5:30 p.m.

Friday - 9:30 a.m. to 6:00 p.m.

Saturday - Off

BENEFITS:

• Competitive base hourly rate. The starting base compensation for this position is $16.10 - $30.00.The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.

• Paid Virtual Training

• All required computer equipment will be provided to you by AAA Club Alliance

• Health Insurance (Medical, Vision, Prescription Drug and Dental)

• Flexible Spending Accounts

• Wellness and Health Advocate Programs

• 401(k) with Employer Match

• Free AAA Membership and so much more

**P*aid virtual training begins on MONDAY, JANUARY 5, 2026.* Hours of training are: Monday through Friday from 9:00am to 5:30pm EST. Attendance and successful completion of training is required.

MINIMUM QUALIFICATIONS: (Education/Training, Experience and Certifications)

• High school diploma or equivalent, a graduate of an accredited travel school preferred.

• Two (2) years of leisure travel industry experience including working knowledge of an automated airline reservation and ticketing system as well as proficiency in utilizing online travel resources and booking engines.

• Experience with domestic and international travel (required).

DAILY RESONSIBILITIES:

• Serve Members/non-Members through telephone, email, and web chat channels by selling and servicing all domestic and international travel-related products.  A concentration on Club Owned and 5 Diamond vendor products is required.

• Book and counsel Members/non-Members on all domestic and international travel needs, including FIT (fully independent travel).

• Operates and is familiar with all ACA travel systems and applicable travel partner booking sites.  Assumed proficiency within six months.

• Complies with all ARC regulations and Club policies and procedures in the collection and handling of assets.

• Maintains Audit compliant files and indexes relevant travel documents using the DocuWare storage platform.

• Answers and accurately processes incoming telephone calls, e-mails, and web chat sessions related to AAA travel while demonstrating a pleasant and professional manner in compliance with quality guidelines while actively looking for upsell and cross sell opportunities to meet Members’ needs.

• Meets or exceeds established minimum production/performance requirements.

• Participates as a user in testing of new systems/procedures.

• Demonstrates creative problem solving skills and identifies alternatives; considers the likely impact of decisions before implementing them.

• Keep current on new developments, products, services, policy changes, etc., and apply them correctly in performing tasks; maintains a high level of expertise in technical/functional areas as they relate to AAA travel platforms.

• Ability to void tickets and do simple exchanges is preferred.

• Mentor other Travel Contact Center Associates. 

• Maintain working knowledge of all Club travel promotions and offerings in order to assist callers with their travel plans.   

• Create and maintain long-term relationships with travel clients to foster repeat business.

• Other duties as assigned.

KNOWLEDGE SKILLS AND ABILITIES (Those necessary for competent performance of the job)

• Ability to function in a sales environment and respond to customer inquiries and interact with others in a high-volume contact center environment.

• Effective written and oral communication skills to handle telephone, email, and web chat interactions as well as other job functions.

• Ability to work effectively with Associates throughout the ACA organization.

• Proficiency in PC usage as well as GDS and other travel platforms.

• Extensive knowledge of worldwide geography.

• Participates as a user in testing of new systems/procedures.

• Advanced customer service, problem resolution, and sales skills.

• Ability to work overtime and/or holidays necessitated by business and/or weather conditions.

Full time Associates are offered a comprehensive benefits package that includes:

• Medical, Dental, and Vision plan options
• Up to 2 weeks Paid parental leave 
• 401k plan with company match up to 7%
• 2+ weeks of PTO within your first year
• Paid company holidays
• Company provided volunteer opportunities + 1 volunteer day per year
• Free AAA Membership
• Continual learning reimbursement up to $5,250 per year
• And MORE! Check out our Benefits Page for more information

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with erse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers.  We strive to attract and retain candidates with a passion for their work and we encourage all qualified iniduals to apply.  It is ACA’s policy to employ the best qualified iniduals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

Job Category:  Sales

Title: Dispute Resolution Specialist - IDR

Location: NY-New York

Job Description: Primary DetailsTime Type: Full timeWorker Type: Employee- **Full-time hours**- **12-month Fixed Term Contract**- **Hybrid working**- **Location: Parramatta & Newcastle****The opportunity**

This is an exciting opportunity for a customer focused, insurance professional to join our highly supportive and dynamic team reporting into the Senior Manager, Internal Dispute Resolution.

This role will see you fulfilling a wide range of duties. You will be responsible for end-to-end management of complaints and dispute resolution for all General Insurance products. This will involve assessing, investigating and critically analysing policies, legislation and expert evidence.

You will be engaging with customers and internal external stakeholders as well as providing technical support and advice to claims and underwriting areas.

Primary responsibilities:

• Undertake timely and accurate response to all complaints and disputes, providing a fair and reasonable outcome for the customer

• Proactively identify systemic causes of customer dissatisfaction and contribute to the development of solutions

• Work collaboratively and with internal and external business stakeholders

• Provide SME (subject matter expert) support for internal stakeholder enquiries in relation to decisions, General Insurance Code of Practice and the Insurance Contracts Act

• Ensure the organisational obligations under the law and the General Insurance Code of Practice are adhered to when managing complaints and disputes

• Prepare recommendations on process, product and service improvements to minimize recurrence or mitigation of issues

About You

We are looking for a confident, resolution focused inidual who has a passion for delivering outstanding customer service. The ideal candidate is someone that has a wealth of experience within a similar role and can apply their skills, knowledge and expertise to ensure positive outcomes.   

• Experience within a customer focused disputes role or similar

• General insurance or legal background is advantageous.

• Must have a solid understanding of risk, compliance, and policy

• Passionate about providing a gold standard service to our customers and stakeholders and ability to show high levels of empathy

• Excellent problem solving and relationship building skills

• Ability to influence and negotiate with internal and external stakeholders

About QBE

We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage. We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner.

And our people will be at the centre of our success. We’re proud to work together, and encourage each other to enable resilience for our customers, our environment, our economies and our communities. With more than 13,000 people working across 26 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.

We believe this is our moment – what if it was yours too? Your career at QBE — let’s make it happen!

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

• ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance

• Life Leave, supporting the life events we all experience, leaving your annual leave for rest

• Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice

• 18 weeks’ gender-equal flexible leave for all new parents, including paid super

• Voluntary super contributions and company matching

• Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums

• A range of discounts on insurance products, car hire, hotels, goods and services

Rewards & Recognition

We value our employees’ experience with us and are proud to have been recognised for the following awards:

• 2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program

• 2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards 

• 2021 LinkedIn Top Employer & HRD Employer of Choice

• 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards

• Platinum employer on the Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion

• Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates

• Family Friendly Workplace accredited employer since 2021

APPLY NOW and let’s make it happen! 

Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

Skills:

Coaching for success, Cost Management, Critical Thinking, Decision Making, Influencing, Insurance Claims Management, Intentional collaboration, Managing performance, Navigating ambiguity, Persuasion, Risk Management, Stakeholder Management, Strategic Agility, Strategic Leadership, Strategic Planning

Title: Coordinator of the Aurora Center

Location: Aurora United States

Job type: Onsite

Job Description:

The Coordinator of the Reverend Dr. Robert B. Cayton, Jr. Aurora Center in Aurora, North Carolina, is responsible for overseeing all center operations, programs, and community activities and will serve as The College's representative to Aurora and Richland Township. This position requires a detail-oriented professional who provides exceptional customer service to the Aurora community while fostering an inclusive, welcoming environment. The coordinator will work closely with Nutrien and the community to ensure training and workforce needs are met to the highest standard. This inidual must demonstrate flexibility, open-mindedness, fairness, and a commitment to continuous personal and professional growth.

This part-time position reports to the Dean of Continuing Education.

Location Aurora, NC Type of Position Professional Full-Time/Part-Time Part Time Terms of Employment 12 months Minimum Qualifications

Education:

An associate's degree in business administration, management, adult education, or a related field from a regionally accredited institution of higher education.

Work Experience:

Previous experience in workforce development and administration. Intermediate experience in Microsoft Office Word, Outlook, and Excel. Communication, both oral and written, skills necessary.

Preferred Qualifications

Education:

A bachelor's degree in business administration, management, adult education, or a related field from a regionally accredited institution of higher education.

Work Experience:

Previous teaching experience involving adult learners. Prior experience with Colleague; knowledgeable about the registration requirements of the NC Community College System within Continuing Education.

Essential Duties

Key Responsibilities:

• Provide daily oversight of all activities, events, and operations at the Aurora Center.
• Serve as the primary point of contact for the community, ensuring responsive and courteous customer service.
• Personally interact, engage, and partner with business, industry, health care, chambers of commerce, non-profit organizations, and other community entities to position the center as the primary provider of education and training in Aurora.
• Coordinate and support academic, workforce, and community-based programs hosted at the center.
• Collaborate with Nutrien to schedule, plan, and deliver high-quality training aligned with workforce needs.
• Maintain accurate records, schedules, and reports related to center usage, attendance, and activities.
• Partner with college departments, community organizations, and external stakeholders to promote programs and services.
• Ensure facilities are well-maintained, organized, and prepared for events and classes.
• Monitor and communicate facility needs, including maintenance and technology requests.
• Assist in marketing and outreach efforts to increase community engagement and awareness of center offerings.
• Manage the use of center resources and equipment responsibly and efficiently.
• Exhibit professionalism, fairness, and respect in all interactions with students, staff, and community members.
• Demonstrate a willingness to adapt to change and embrace opportunities for learning and development.
• Perform other duties as assigned to support the success of the Aurora Center and its mission.

ADDITIONAL DUTIES AND RESPONSIBILITIES:

• Serve on appropriate college committees as requested
• Participate in professional development activities designed to enhance job skills and knowledge, as agreed upon by the employee and supervisor
• Interact with students, the public, the community, and co-workers in a cooperative, courteous, and professional manner
• Comply with the college's policies and procedures.
• Perform related duties and responsibilities, as assigned by the supervisor

FLSA Exempt Estimated Hours per Week 20 hours per week Range $22.00/ hour - $28.00/ hour Based on the College's salary plan and commensurate with education and relevant work experience.

Posting Detail Information

Beaufort County Community College serves a 2,100 square mile service region comprised of four counties (Beaufort, Hyde, Tyrrell, and Washington) in coastal North Carolina. BCCC maintains a 126-acre main campus in Washington, NC, and centers in Engelhard, NC, and Roper, NC. The college enrolls over 2,100 unduplicated headcount students per year in its credit programs and approximately 4,100 unduplicated headcount students in its continuing education programs. The college places a strong emphasis on achievement of student success outcomes within a collegial, collaborative, and welcoming atmosphere.

Supplemental Questions

Title: Health Information Management Specialist

Location: Winston-Salem, North Carolina

NPT - Hanes Mill

Medical Records

Physician Services

Full-Time

Other

128097

Job Description: 

What We Offer

Why This Role Matters

As a Health Information Management Specialist you will be part of a team of HIM professionals dedicated to ensuring the integrity and compliance of patient health records. You’ll play a critical role in supporting patient care by driving accuracy, efficiency, and adherence to regulations across the HIM function.

What You’ll Do

• Location: Remote for candidates in the Charlotte, Winston-Salem or Wilmington, NC areas.
• Schedule - Monday - Friday, flexible hours between 6:00am - 6:00pm EST.
• Responsible for providing support to assess and ensure the completeness, accuracy, and timeliness of documentation (through review and analysis) within the electronic health record (EHR), in compliance with all applicable regulatory agency standards (state/federal), and all internal medical staff policies, rules, regulations, and by-laws.
• Assign and remove deficiencies within the EHR to acute providers as applicable.
• Monitor and process documentation discrepancies to ensure an accurate electronic health record. Perform routine quality analysis functions for vendor transcriptions.
• Review potentially duplicate and overlay medical records to determine if they are the same patient and handle them as needed.
• Assist with other workflows related to documentation compliance and deficiency management needed for additional areas (i.e., Medial Staff Office, Revenue Cycle).
• Function as a training resource for various customers across the enterprise related to corrections, Dragon, partial dictation, and completion of documentation.
• Provide the highest quality service to our customers and foster working relationships with other departments to ensure timely resolution related to any documentation issues.

What You’ll Need

Required:

• High School Diploma or GED.
• 3+ years of equivalent work experience with similar work assignments roles and responsibilities.
• Zero years of experience with RHIT or RHIA licensure.
• Able to drive/travel to multiple locations/facilities as needed.
• Excellent analytical and customer service skills.
• Able to successfully complete generic and department-specific skills validation, competency testing and standardized productivity metrics/goals.
• Able to multitask and work independently with limited supervision.
• Strong working knowledge of HIPAA requirements.
• Comfortable in a computer-based workflow, with working knowledge and/or familiarity with acute care medical records and hospital regulatory environment.

 Preferred:

• RHIT licensure.
• Associate Degree in Health Information Management.
• Experience with the EPIC EHR and/or Hyland On Base scanning application.

What’s In It for You

• Growth and development opportunities within the Health Information Management department.
• Ability to work remotely in designated markets, equipment provided.
• Comprehensive benefits include health, dental, vision, and life insurance.
• Retirement fund with matching contributions.
• Tuition assistance for qualifying team members.
• Employee assistance programs and discounts.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves. 

128097

Title: NetCredit Collections Representative (Remote)

Location: Chicago, IL/ IL, UT, IN, IA, MO, WI, or WY.

Job type: Remote/ Hybrid

Job Description:

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.#BI-Remote  #LI-Remote

About the role:

As a Collections Representative, your core responsibility will be to proactively contact customers with overdue accounts, understand their financial challenges, and collaboratively identify solutions to help them maintain consistent loan payments. This position requires comfort and expertise in navigating and resolving difficult customer situations with professionalism and empathy.

Responsibilities:

• Manage high volume inbound and outbound calls efficiently to address customers with delinquent loan payments.

• Negotiate and execute effective payment arrangements, strictly following Enova's specific call flow to bring overdue accounts current.

• Resolve customer concerns and complex issues related to late payments, maintaining a high level of professionalism and empathy.

• Communicate clearly and effectively with customers, explaining the implications of overdue payments and offering assistance for financial resolution.

• Ensure all customer interactions, payment plans, and relevant information are accurately recorded and maintained in Enova's database.

Requirements:

• A minimum of 1 year of experience in a high volume debt collections environment, successfully managing both inbound and outbound calls and consistently meeting daily call volume targets.

• Exceptional conflict resolution and communication skills, including proven proficiency in active listening and the application of de-escalation techniques during challenging calls.

• Strong negotiation abilities, capable of balancing adherence to company policy with genuine customer empathy to secure successful payment arrangements or settlements.

• Demonstrated high level of self-management for remote work, including superior time management, strict schedule adherence, and the ability to maintain focus, attention to detail, and perform multiple tasks simultaneously.

• Proven ability to think quickly and logically to creatively problem solve and resolve difficult issues effectively under pressure.

Compensation:

The budgeted hourly rate for this position is $18.00. Additional compensation for this role may include bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.

This role is fully remote but requires candidates to live in IL, UT, IN, IA, MO, WI, or WY.

Benefits & Perks:

• Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results.

• Health, dental, and vision insurance including mental health benefits

• 401(k) matching plus a roth option (U.S. Based employees only)

• PTO & paid holidays off

• Sabbatical program (for eligible roles)

• Summer hours (for eligible roles)

• Paid parental leave

• DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)

• Employee recognition and rewards program

• Charitable matching and a paid volunteer day…Plus so much more!

About Enova

Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions. 

Being a values-driven organization is at the core of Enova’s success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova’s values and culture here. 

It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants:

Admission Specialist

Location: Fort Pierce United States

Part time

Job Description:

Join Our Team as a Part-Time Admission Specialist!

Are you passionate about helping students succeed? Indian River State College is seeking a friendly and detail-oriented Part-Time Admission Specialist to support our admissions process and connect with prospective students. In this dynamic role, you'll be on the front lines-answering questions, offering guidance, and sharing information about IRSC's programs both in-person and over the phone.

If you enjoy providing exceptional customer service, thrive in a fast-paced environment, and want to make a difference in students' lives, we'd love to meet you!

JOB SUMMARY:

Under general supervision, this position disseminates communication about IRSC programs among students and the community for the College and implements an effective IRSC admission process for students. Duties include: assisting in establishing two-way communication with IRSC and students; developing and participating in public outreach activities; handling many inbound and outbound calls to and from customers; listening to their needs or problems, and supplying helpful resolutions to their issues.

SPECIFIC DUTIES AND RESPONSIBILITIES:

• Serving as front line staff at the Welcome Desk in Student Success Center, W-Building; and assisting in the Communication Center.
• Provides information; responds to inquiries and makes presentations regarding IRSC programs; and participates in related recruitment activities and events.
• Answers inbound calls for the College.
• Assessing the customers' needs in person, via phone and email;
• Advises students in areas related to their academic success (admission requirements, course information, program planning, registration, graduation); works to solve issues related to student educational success; monitors to ensure that potential students receive program planning and academic advising as needed to achieve their goals; guides students toward resources both on campus and in the community; reviews student progress toward completion; and provides intervention when necessary to ensure student success.
• Assists others in the Department with projects, reports, and assignments to support the success of IRSC programs.
• Performs various basic office assistance duties.
• Ensures updated information is available within the Communication Center.
• Creates and reviews communications to students as well as other customers; develops student service materials, resources, and documentation as assigned.
• Completes all other duties and responsibilities as assigned

QUALIFICATIONS, KNOWLEDGE AND SKILL REQUIREMENTS:

• High Diploma; Associate's Degree; preferred;
• Minimum of three (3) years of proven clerical experience in a student services related field;
• Knowledge of the admissions process, including analysis of transcripts, credit transfer, and articulated 2+2 programs.
• Skill in delivering customer service.
• Skill in organizing, analyzing, time management, and prioritizing.
• Skill in working with Microsoft Office and Windows based applications including using a student information system.
• Skill in developing and delivering presentations.
• Ability to meet deadlines, solve problems, be student oriented, maintain confidentiality, be discrete, use sound judgment, be a self-starter, apply initiative, and work independently as well as with others.

PHYSICAL DEMANDS:

This position classifies the physical exertion requirements as sedentary work involving lifting no more than 10 pounds at a time and occasionally lifting or carrying articles like docket files, ledgers, and small tools. Although a sedentary job is defined as one which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required occasionally, and other sedentary criteria are met.

Classification

Staff

Supervisory

No

FLSA Exempt

No

Employment Type

Regular

Compensation and Application Deadline

Pay rate for this position starts at: $17.36/hour | Exact compensation may vary based on skills, experience and education | Open until filled

Title: Care Coordinator - HYBRID - Denver, CO

Location: Denver United States

Job Description:

Posting Date

11/20/2025

509 N Sable Blvd, Aurora, Colorado, 80011, United States of America

Join DaVita Integrated Kidney Care (IKC) as a Care Coordinator

It takes a village to care for our patients, and as a Care Coordinator (CC), you'll be at the heart of that Village. You'll be a key player on our care team, helping some of our most complex patients navigate their chronic conditions while ensuring they receive the highest quality care. You'll work closely with Nurse Practitioners and RN Case Managers to coordinate care, facilitate resources, and keep the patient journey moving smoothly.

Location & Travel:

• Commute to multiple DaVita clinics and/or partner practices in Denver, Co and surrounding areas
• Commute to/from centrally posted location: 90 minutes
• Mileage reimbursed - reliable personal transportation required

Position Details:

• Work in clinics/partner practices (as required 3-5 days), remaining days remote
• Full-Time, Monday-Friday schedule
• Daily start time between 7:00-8:00 AM
• Must provide flexibility as needed to meet patient and clinic needs
• Remote work environment must include a quiet, private space with high-speed internet

Responsibilities:

• Coordinate care for patients by ensuring access to eligible resources/programs and assisting with referrals and provider appointments
• Perform outbound calls and respond to inbound calls from patients, providers, and Village resources
• Complete non-clinical screenings and pathways under the guidance of the Manager; escalate to Integrated Care Nurse as needed
• Assist the clinical team with moving patients through the continuum of care by completing tasks as directed
• Identify eligible resources for members and collaborate with Integrated Care Nurses, dialysis clinics, health plans, and other stakeholders to help members enroll in programs
• Communicate directly with patients in a timely and professional manner
• Maintain accurate, complete, and confidential documentation
• Demonstrate exceptional two-way communication, both oral and written
• Act in alignment with DaVita's mission and values to deliver high-quality patient care

Qualifications:

• High school diploma or GED required
• 2+ years of experience in a professional office environment
• Ability to handle confidential information with discretion and sound judgment
• Strong verbal communication skills
• Proficiency in Microsoft Office, Excel, and Outlook
• Prior experience with Electronic Medical Records preferred
• Commitment to service excellence and patient satisfaction
• Ability to work autonomously while collaborating effectively with the team
• Home workspace must provide a quiet, private environment with reliable high-speed internet

Preferred Qualifications:

• 1-3 years clinical medical office experience
• CNA or MA experience is a plus
• Experience coordinating care (referrals, care management, etc.)
• Familiarity navigating insurance payers
• Experience in direct patient care or support
• Prior medical office environment experience

Why You'll Love Working Here:

• Make a direct impact on the lives of patients with complex chronic conditions
• Be part of a mission-driven, collaborative care team
• Flexible hybrid schedule with opportunity for professional growth

What We'll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.

#LI-TS2

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Iniduals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

The Wage Range for the role is $19.00 - $27.00 per hour.

For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits.

Title: Temporary Travel Counselor

Location: United States

Job Description:

Full time

job requisition id

J-78160

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

As a Travel Consultant, you’ll join our highly skilled remote team, providing outstanding service to our corporate business clients. We’re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities. Most of our Traveler Care leadership started in this role, and you can find us in almost every other department at Amex GBT.  This is a temporary 3 month role.

What You’ll Do 

• Advise and arrange travel for corporate business customers (both iniduals and groups) 

• Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services 

• Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations 

• Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided 

• Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements 

• Use positive telephone service techniques and act on special customer requests 

• Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels

​​We look forward to sharing more detailed job functions and key performance indicators during the interview process. 

What We’re Looking For

• Passion for excellence in client service, including proactive anticipation of needs 

• Native GDS expertise (Sabre, Apollo, Amadeus and/or Galileo) 

• Professional communication (written and verbal) 

• Attention to detail 

• Act with integrity, and look after personal traveler information 

• Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) 

• Resolving customer issues quickly and independently / with supplier 

• Teamwork and openness to feedback

​Our Traveler Care team is a 24/7 operation. We have specific colleagues dedicated to the night shift, however, please be flexible and prepared to work afternoon shifts (12-8pm) and weekends. 

Location

United States

The US national base salary range for this position is from 

$39,200.00 - $72,800.00

The national range provided includes the base salary that GBT expects to pay for the role.  Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.

In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus which rewards participants based on inidual and/or company performance.

For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified iniduals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Title: Capgemini General

Location: United States

Job Description:

Capgemini General-073886

About Capgemini

Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms! Building on its strong 50-year+ heritage and deep industry-specific expertise, We enable organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries!

Visit us at www.capgemini.com. People matter, results count Good project management

Capgemini is an Equal Opportunity Employer encouraging ersity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

Roles & Responsibilities:

• Make outbound phone calls to prescribers and members
• Utilizing multiple software systems to create Prescription cases and determine coverage, determination and appeals process
• Good written and verbal communication skills
• The ability to display soft skills while moving the call forward
• Meeting or exceeding government mandated timelines
• Complying with turnaround time, productivity, and quality standards
• Conveying resolution to beneficiary or provider via direct communication and professional correspondence
• Acquiring and maintaining basic knowledge of relevant and changing Client's guidance
• Research, troubleshoot and resolve client application discrepancies using computer system
• Meet daily tasks through various forms and mediums of communication – written, verbal and/or by phone

  Requirements:

• Prior call center experience preferably with a multi-screen setup for easier navigation of multiple applications
• Availability for remote workspace audits (via webcam or phonecam) Inspection time less than 5 min
• High speed and reliable Internet connection
• Quiet and focused work environment

Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an inidual to be hired at or near the top of the range for their role. The base salary range for the tagged location is [recruiter to insert salary range].

This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law

Job

  Programmer/Analyst

Schedule

  Full-time

Primary Location

  US-TX-El Paso

Organization

  BSv

Title: Care Coordinator - IKC - Queens, NY

Location: Jamaica United States

Job Description:

Posting Date

11/21/2025

118-01 Guy Brewer Blvd., Queens, New York, 11434, United States of America

It takes a village to care for our patients, and as a Care Coordinator (CC), you'll be at the heart of that Village. You'll be a key player on our care team, helping some of our most complex patients navigate their chronic conditions while ensuring they receive the highest quality care. You'll work closely with Nurse Practitioners and RN Case Managers to coordinate care, facilitate resources, and keep the patient journey moving smoothly.

Location:

• Travel within the assigned market to DaVita clinics and/or Nephrology Practices

• Travel expectations may vary based on business needs and patient population.

• Mileage Reimbursed - reliable personal transportation required

Position Details:

• Full-Time, Monday-Friday schedule

• Daily start time between 7:00-8:00 AM

• Must provide flexibility as needed to meet patient and clinic needs

• Remote work environment must include a quiet, private space with high-speed internet

Responsibilities:

• Coordinate care for patients by ensuring access to eligible resources/programs and assisting with referrals and provider appointments

• Perform outbound calls and respond to inbound calls from patients, providers, and Village resources

• Complete non-clinical screenings and pathways under the guidance of the Manager; escalate to Integrated Care Nurse as needed

• Assist the clinical team with moving patients through the continuum of care by completing tasks as directed

• Identify eligible resources for members and collaborate with Integrated Care Nurses, dialysis clinics, health plans, and other stakeholders to help members enroll in programs

• Communicate directly with patients in a timely and professional manner

• Maintain accurate, complete, and confidential documentation

• Demonstrate exceptional two-way communication, both oral and written

• Act in alignment with DaVita's mission and values to deliver high-quality patient care

Qualifications:

• High school diploma or GED required

• 2+ years of experience in a professional office environment

• Ability to handle confidential information with discretion and sound judgment

• Strong verbal communication skills

• Proficiency in Microsoft Office, Excel, and Outlook

• Prior experience with Electronic Medical Records preferred

• Commitment to service excellence and patient satisfaction

• Ability to work autonomously while collaborating effectively with the team

Preferred Qualifications:

• 1-3 years clinical medical office experience

• CNA or MA experience is a plus

• Experience coordinating care (referrals, care management, etc.)

• Familiarity navigating insurance payers

• Experience in direct patient care or support

• Prior medical office environment experience

Why You'll Love Working Here:

• Make a direct impact on the lives of patients with complex chronic conditions

• Be part of a mission-driven, collaborative care team

• Flexible hybrid schedule with opportunity for professional growth

What We'll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out

• Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.

#LI-TS2

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Iniduals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

The Wage Range for the role is $19.00 - $27.00 per hour.

If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position.

New York Exempt: New York City and Long Island: $64,350.00/year, Nassau, Suffolk, and Westchester counties: $64,350.00/year, Remainder of New York state: $60,405.80/year New York Non-exempt: New York City and Long Island: $16.50/hour, Nassau, Suffolk, and Westchester counties: $16.50/hour, Remainder of New York state: $15.50/hour

For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

Customer Solutions Associate

Call Center & Customer Service

$ 30.64 / Hour

location_onSeattle, Washington

work_outlineContract/Temporary

Apply For Job

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Adecco is currently assisting a local Customer in their search for a Customer Solutions Associate position in Seattle, WA. The Customer Solutions Associate will serve as the primary point of contact and advocate for the customer and is responsible to optimize orders while driving efficiency and minimizing waste throughout the End-to-End Order to Cash process flow.This is a great opportunity to further your existing skills as in customer care_,_ while learning new ones to assist you in your career. The best part is you would be joining a winning culture with Adecco while on assignment with our customer and have access to all our Adecco Perks!  

Perks:   

• HYBRID:  M-F 6 a.m. - 2:30 p.m. Seattle, WA

• Weekly paycheck  

• Pay:  $30.64/HR

• Contract Assignment

• Access to Adecco’s Aspire Academy with thousands of free upskilling courses

  Responsibilities:   

• Manage incoming calls through our Genesys phone system.

• Receive and submit orders on behalf of customers.

• Facilitate customer credit requests.

• Maintain account settings, including updates within CRM and other applications.

• Track orders through various transportation tools and at times collaborate with carrier customer

  support for escalations.

• Suggestively sell and inform customers about new and existing products or programs.

• Identify and resolve demand capture failures within defined Service Level Agreement (SLA).

• Regularly monitor open orders according to the Daily Activity Schedule and ensure adherence to the tasks and cadence.

• Collaborate with customers or cross-functional business partners to resolve blocked orders within SLA.

• Optimize orders for logistical efficiency (e.g. maximize payload, grouping / splitting orders).

• Contact customer when required due to Out of Stock or Stock Allocation issues.

• Collaborate with Order Fulfillment team to resolve issues preventing delivery note creation (e.g. delivery block).

• Contact customer and propose resolution if issues identified post-delivery note due to Transportation or Warehousing issues (such as appointment scheduling, delivery delay, picking issues etc.).

  Returns and Refusals:

• Be principal customer contact for capturing, creating and registering all return requests.

• Assess compliance of Return Requests according to Market Return Policy Conditions..

• Obtain authorization from Sales for return requests that exceed Market Return Policy Thresholds.

• Validate returned product is in sellable condition and ensure all relevant documentation is provided for analysis of credit / debit value.

• Coordinate destruction or donation of goods when physical return is not warrantedEnsure refusals created by the OS&D team in Transportation contain appropriate order reason code and

  correct pricing prior to billing.

• Analyze reasons for refusals and contact customers to propose mitigation actions to reduce / eliminate in the future.

  Requirements:   

• Undergraduate degree strongly preferred.

• 2 years’ experience in Customer care, Order Management, Distribution, Inventory Management, Transportation, Demand and Supply Planning etc. is preferred.

Skills:

• Excellent written and verbal communication skills.

• Excellent analytical aptitude with a proven ability to analyze/interpret data.

• Well-organized, methodical thinker with excellent decision-making skills.

• Strong and creative problem-solving skills.

• Proficiency in Microsoft office applications (e.g. Word, Excel, Outlook).

• Proficiency in SAP and Salesforce or similar CRM..

• Ability to work in a fast-paced environment and handle multiple priorities.

• Ability to work independently with minimal supervision

This role is being recruited for by one of our Centralized Delivery Team and not your local Branch. To be considered, please follow the steps included upon your application. For instant consideration for this Job Title position with Adecco in Seattle, WA, apply today!  

Pay Details: $30.64 per hour

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Underwriting Specialist II

• Fort Wayne, Indiana
• Underwriting

Job Description

Aon Is Looking For An Underwriting Specialist II

We currently have an exciting hybrid career opportunity for an Underwriting Specialist II in our Ft. Wayne, IN office.  This position will support Aon’s K&K Insurance group Mass Merchandising business group within Aon Affinity.

Aon is in the business of better decisions:

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.  As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like:

• Answer client phone calls that are received within the ision and effectively communicate program guidelines to the client as well as answering any questions related to the specific programs.
• Review, evaluate and approve insurance applications and related documents.
• Follow up with client or agent on pending information needed for a complete submission following the specific guidelines for the cash with application program.
• Prepare files for renewal solicitation.  Verify accounts are still within the parameters of underwriting guidelines.  Order loss runs and send non-renewals as needed.
• Communicate with policy operations on the execution of tasks needed to bind an account or complete a client’s request.
• Develop and maintain positive and constructive working relationships with underwriters, marketing professionals, brokers, and policy operations associates to provide high quality service to clients.
• Assist in review and assignments of e-mails in unit shared e-mail boxes, including e-commerce websites (transaction confirmations).
• Meet minimum performance standards determined by Key Performance Indicators.
• Support a tier based phone support system answering calls from agents or insured’s as needed.

Skills and experience that will lead to success:

• 1+ years of office and/or administrative background.
• P&C license preferred/must be obtained within 6 months of hire.
• Customer Service experience including verbal/telephone skills.
• 1- 2 years Insurance industry experience preferred
• Strong organizational and interpersonal skills with attention to detail. 
• Ability to work with frequent and multiple policy, procedure, and regulation changes.
• Proficiency at keying alpha and numeric information with accuracy and speed.
• Knowledge of basic equipment functions, such as how to create and maintain files, printing, copying, faxing, phone messaging and voicemail.

Education:

• High School Diploma or Equivalent. College Degree preferred.

How we support our colleagues:

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.  We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. 

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

We welcome applications from all and provide iniduals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected]

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

The salary range for this position (intended for U.S. applicants) is $55,000 to $65,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data.  The salary may also be adjusted based on applicant’s geographic location.

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions.  Eligibility for benefits is governed by the applicable plan documents and policies.

#LI-AM

2570829

Title: Customer Success Manager (Legal AI Solutions)

Location: Eagan, Minnesota, United States 

Full-time

Hybrid

Job Description:

Thomson Reuters is transforming the legal industry with unmatched legal content, expertise, and innovative AI technology. Thomson Reuters acquired a leading AI startup, Casetext in 2023 and scaled up to become one of the leading AI solution providers to law firms and corporations. As part of our transformation, we are building a world-class Customer Success organization to ensure our customers achieve their goals and unlock the full value of our solutions.

The Customer Success Manager will engage with customers to understand their business goals, develop tailored strategies and drive successful adoption of Thomson Reuters' legal AI solutions. The Customer Success Manager will typically focus on a portfolio of customers, actively prioritizing customers based on adoption, health and other key parameters. The Customer Success Manager will use a standard CSM playbook to proactively engage throughout the customer lifecycle to grow adoption and deliver value.

About the Role

In the role of Customer Success Manager, you will focus on:

• Strategic Relationships: Engage regularly with senior executives to understand their goals and provide strategic guidance, acting as their trusted advisor throughout the customer journey.
• Customer Success Plan: Jointly create success plans with customers to deliver value and outcomes from Thomson Reuters's legal AI solutions.
• Transform Legal Workflows with AI: Collaborate with customers to identify their specific business challenges and design tailored workflows / use cases that deliver sustained value from Thomson Reuters' legal AI solutions.
• Change Management: Partner with customers to help gain executive sponsorship, identify champions and define change management strategies to help transform the work of attorneys at law firms.
• Drive Adoption: Partner with customers to ensure users are trained appropriately (leveraging TR customer education managers) and define mutual strategies to grow adoption of the TR Legal AI solutions.
• Lead Executive Business Reviews: Capture value delivered to customers from TR Legal AI solutions, lead executive business reviews and develop the joint roadmap for success with customers.
• Enhance Retention and Satisfaction: Proactively address customer needs, identify opportunities for expansion, and develop strategies to reduce churn and drive satisfaction.
• Advocate for Customer Needs: Serve as the voice of the customer by sharing feedback with internal teams, including Product and Engineering, to influence future enhancements and features.

About You

You are a great fit for the role of Customer Success Manager if you have the following:

• Formal legal education (JD) or substantial experience working with legal technology, attorneys, or legal professionals.
• You have 2+ years of experience in Customer Success, Consulting with legal technology, Account Management, or a related role, with leading legal tech consulting organizations or SaaS firms.
• Curiosity in technology/AI developments: Familiarity with legal technology or AI-driven platforms, with a willingness to stay ahead of advancements in legal tech.
• Relationship Building: Strong interpersonal and communication skills, with a proven ability to build trusted relationships and act as a strategic advisor to customers.
• Customer-Centric Mindset: A proactive, personable approach to problem-solving, with a focus on delivering measurable outcomes and ensuring customer satisfaction.
• Collaboration: Experience working cross-functionally with Sales, Product, Marketing, and Support teams to achieve mutual goals and enhance the customer journey.

#LI-BS1

What's in it For You?

• Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The target total cash compensation range varies across locations.

For any eligible US locations, unless otherwise noted, the target total cash compensation range for this role is $91,000 - $169,000.

This is inclusive of both base pay and any target sales incentive.

Pay is positioned within the range based on several factors including an inidual's knowledge, skills and experience with consideration given to internal equity. Base pay and any target sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law. If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department at [email protected]. Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology, or other relevant accommodations. Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations. More information on requesting an accommodation here.

Learn more on how to protect yourself from fraudulent job postings here.

More information about Thomson Reuters can be found on thomsonreuters.com.

Luxury Hotel Client Advisor with Polish and English

Location: Sofia, Sofia City Province, Bulgaria, Bulgaria

Full-time

Remote

Company Description:

Sutherland is a global leader in digital transformation and world-class customer service. We are the driving force behind today’s experiential giants – the companies best known for the transformative experiences they deliver, operating in a variety of industries, from technology & travel to telecommunications, banking, and more.

Job Description:

For those of you who are interested in tourism and travel, we offer the opportunity to get closer and work with the know-how of the global leader in the hospitality industry.

You will get:

• Work from home
• Competitive salary and an attractive, uncapped sales bonus scheme
• Lots of benefits such as food vouchers, compliments card, free coffee, multisport card, additional health & life insurance, discounts for your personal vacations, and many more
• Career development opportunities in a large international company
• Flexible working shifts

This is the perfect role for you if:

• You love to travel and want to pursue a career in the hospitality industry
• You speak fluently Polish and English (B2+/C1)
• You want to work for top clients of a 5-star hotel chain
• You enjoy communicating with people and businesses from all over the world
• You can understand clients’ needs and assist them in finding the best offer

Luxury Hotel Client Advisor with Russian and English

• Sofia, Sofia City Province, Bulgaria
• Full-time
• Remote

Company Description

Sutherland is a global leader in digital transformation and world-class customer service. We are the driving force behind today’s experiential giants – the companies best known for the transformative experiences they deliver, operating in a variety of industries, from technology & travel to telecommunications, banking, and more.

Job Description

For those of you who are interested in tourism and travel, we offer the opportunity to get closer and work with the know-how of the global leader in the hospitality industry.

You will get:

• Work from home
• Competitive salary and an attractive, uncapped sales bonus scheme
• Lots of benefits such as food vouchers, compliments card, free coffee, multisport card, additional health & life insurance, discounts for your personal vacations, and many more
• Career development opportunities in a large international company
• Flexible working shifts

This is the perfect role for you if:

• You love to travel and want to pursue a career in the hospitality industry
• You speak fluently Russian and English (B2+/C1)
• You want to work for top clients of a 5-star hotel chain
• You enjoy communicating with people and businesses from all over the world
• You can understand clients’ needs and assist them in finding the best offer

Claims Representative I

Location: Woburn United States

Job Description:

Anticipated End Date:

2025-11-26

Position Title:

Claims Representative I

Job Description:

Claims Representative I

Location: Virtual in Woburn, MA or Manchester, NH. This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.

Please note that per our policy on hybrid/virtual/ work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law

Hours: Monday - Friday, 8:30 am - 5:00 pm EST

The Claim Representative I is responsible for successfully completing the required basic training. Able to perform basic job functions with help from co-workers, specialists and managers on non-basic issues.

How you will make an impact:

• Learning the activities/tasks associated with his/her role.
• Works under direct supervision.
• Relies on others for instruction, guidance, and direction.
• Work is reviewed for technical accuracy and soundness.
• Codes and processes claims forms for payment ensuring all information is supplied before eligible payments are made.
• Researches and analyzes claims issues.

Minimum Requirements:

• Requires HS diploma or equivalent and related experience; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences:

• Good oral and written communication skills, previous experience using PC, database system, and related software (word processing, spreadsheets, etc.) strongly preferred.
• Previous experience working in health claims (CAS or ConnectsNX) is strongly preferred.

For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $16.67 to $25.00

Locations: Massachusetts

In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

• The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, paid time off, stock, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Job Level:

Non-Management Non-Exempt

Workshift:

1st Shift (United States of America)

Job Family:

CLM > Claims Reps

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Title: Engagement Ambassador

with Turkish | Enterprise Managed Services

Location:

Warszawa

Poznań

Wrocław

Gdańsk

Kraków

Job Description:

Job Description & Summary

Enterprise Managed Services (EMS) in PwC Poland is rapidly expanding as part of the Managed Services Operations. You can play an important role in supporting and transforming the operations of our domestic and international Clients. We continuously enhance our operations by applying best practices, streamlining processes, and integrating cutting-edge technological solutions for our customers. Join us in shaping and transforming operations for our domestic and international clients, as we delve into erse, complex projects and collaborate closely with expert consulting teams to provide comprehensive finance services, including accounting and reporting, tax as well as financial planning & analysis, across various sectors in the region.

Now, we are looking for people with prior experience working with healthcare professionals (HCPs) or healthcare organizations (HCOs), who want to transition into a back-office role. This position focuses on managing contracts and supporting administrative processes for healthcare professionals and stakeholders - without client visits or sales responsibilities.

We are looking for:

Engagement Ambassador with Turkish

Your future role:

• Provide support for HCP/HCO onboarding, activity requests, contracting, travel, invoicing, and payments,

• Facilitate offline contract execution between HCP/HCO and internal signatories,

• Review contracts redline requests and escalate to Legal when needed,

• Follow up with business owners or HCP/HCO on outstanding contracts,

• Manage contract amendments by coordinating with stakeholders,

• Handle complex scenarios related to activities, contracts, travel, or payments,

• Facilitate HCP travel requests and communicate arrangements,

• Support post-engagement tasks, including invoice reconciliation and expense recordation.

Apply if you have:

• 3+ years of experience in healthcare provider engagements,

• Proficiency in English allowing for fluent communication both verbal and written,

• Proficiency in Turkish, allowing for fluent communication both verbal and written,

• Knowledge of HCP engagement compliance and regulatory requirements, including authorizations,

• Ability to analyze and resolve HCP/HCO engagement issues using research and process steps,

• Excellent professional communication skills, and strong customer service skills with ability to deliver high-quality support,

• Experience with contract templates and handling redline requests,

• Proficiency in Excel, HCP engagement software, and CRM systems,

• Ability to work independently and collaboratively, as well as to thrive in a dynamic, fast-paced environment.

By joining us you gain:

• Work flexibility - hybrid working model (2 days on-site, 3 days remote), flexible start of the day, workation, sabbatical leave,

• Development and upskilling - our full support during onboarding process, mentoring from experienced colleagues, training sessions, workshops, certification co/financed by PwC and conversations with native speaker,

• Wide medical and well-being program - a medical care package (incl. physiotherapy, discounts on dental care), coaching, mindfulness sessions, psychological support, education through dedicated webinars and workshops, financial and legal advice,

• Possibility to create your inidual benefits package (a.o. lunch pass, insurance packages, concierge, veterinary package for a pet, massages) and access to a cafeteria - vouchers, discounts on IT equipment and car purchase,

• 3 paid hours for volunteering per month,

• Additional paid Birthday Day off,

• And when you start enjoying PwC as much as we do, you may recommend your friend to work with us.

Recruitment process:

• Submit your resume,

• Have a short phone conversation with our Recruiter,

• Let's get to know each other better during two rounds of interviews.

If you are interested in this position, please send us your CV in English.

If you have additional questions, please contact us: pl_mso_[email protected]

Please note that we do not collect resumes in our inbox.

Your personal data will be processed for recruitment purposes by PwC Business Services sp. z o.o. sp.k. or another PwC entity which runs a recruitment process - (list of entities). If you have given separate consent, data will also be processed for other purposes in accordance with the content of the consents granted. Full information about processing your personal data is available in the Privacy Policy.

#LI-AT1

#LI-Hybrid

Nurse Demand Management II

Location:

• GA-ATLANTA, 740 W PEACHTREE ST NW
• CA-WOODLAND HILLS, 21215 BURBANK BLVD
• FL-TAMPA, 5411 SKY CENTER DR
• NC-DURHAM, 1960 IVY CREEK BLVD,
• NY-NEW YORK, ONE PENN PLAZA, 35TH AND 36TH FL
• TX-HOUSTON, 5959 CORPORATE DR, STE 1300
• VA-NORFOLK, 5800 NORTHAMPTON BLVD

Location: North Carolina, Georgia, Virginia, Florida, Texas, New York, California. Alternate locations may be considered.

Job Description:

Sign On Bonus:$3,000

Carelon Health is a proud member of the Elevance Health family of brands, offering clinical programs and primary care options for seniors. We are a team of committed clinicians and business leaders passionate about transforming American healthcare delivery.

Virtual: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.

• Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Schedule: This is a full-time role that is going to be working on fixed Weekend shift schedules; however, the training and mentoring period will be Monday thru Friday, 8:30 am to 5:00 pm EST.

Available Shifts: Friday - Sunday 5 PM - 5:30 AM EST, Friday- Sunday 6 PM - 6:30 AM EST, Monday - Thursday 5 PM - 4 AM EST and Monday - Thursday 6 PM - 4:30 AM.  All F/S/S shifts are 12 hours and the Monday through Thursday shifts are 10 hours.

The Nurse Demand Management is responsible for telephone triage to assess caller's needs and provide relevant health information to assist callers in making healthcare decisions.

How you will make an impact:

• Establishes and maintains supportive relationships with callers and their families.

• Performs professional assessment of caller's needs with accurate, concise documentation.

• Conducts thorough symptom assessment of caller's situation using established criteria and protocol.

• Utilizes established software, written materials, on-line resources and nursing background to provide callers with appropriate medical information.

• Provides caller with appropriate community resources.

• Assists lower level and refers only more complex issues as needed for consultation.

• May assist in problem solving, with the development of policies and procedures.

Minimum Requirements:

• Requires AS in nursing and minimum of 3 years of acute clinical experience; or any combination of education and experience, which would provide an equivalent background.

• Current unrestricted RN license in applicable state(s) required.

Preferred Skills, Capabilities, and Experiences

• BSN and previous triage experience preferred.

• Eligibility for Compact/Multistate Licensure strongly preferred.

• Hospital experience in units such as ER, ICU, and/or Med/surg strongly preferred.

• Health Call Center experience preferred.

• The internet signal needs to reach your home through a cable wire or fiber optic cabling and not a wireless tower signal is strongly preferred.

For candidates working in person or virtually in the below location(s), the salary* range for this specific position is: $37 p/h to $63.42 p/h

Locations: California; New York.

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

• The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Job Level:

Non-Management Non-Exempt

Workshift:

Job Family:

MED > Licensed Nurse

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Title: Senior Technical Success Manager - German Speaking

Location: Vilnius, Lithuania

Workplace: Hybrid

Category: Client Services - General

Job Description:

About Bazaarvoice

 At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. 

The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise : closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. 

It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!

As a Senior Technical Success Manager, you will be joining our Client Services team on the basis of providing level 2 support to our clients. Our business clients are paying for the selected service package and are expecting prioritized and more personalized support. As such, in this role, you are expected to provide exceptional customer care, be technically adept, and possess exceptional analytical, critical thinking,  time-management skills, as well as be able to display leadership skills, and be the right hand of your team leader. 

The salary range starts from 2500 EUR gross per month (+additional language allowance) and offers are determined by experience, knowledge, and skillset. 

As you will be supporting EMEA-based clients, your working hours will be from 10 AM to 7 PM LTU time. You would be expected to work on Lithuanian holidays, as our EMEA team follows the UK public holiday calendar. Additionally, you may be required to cover UK public holidays and weekends. 

What You Will Do

• Work independently or collaboratively with internal teams (Client Success, Technical Account Managers, Professional Services, Network, Content Services, Product, Engineering, etc.) as well as our clients to resolve concerns, issues, and questions in a professional and timely manner and meet or exceed all documented KPI targets
• Possess and maintain a high level of understanding of assigned or client site(s) and build a collaborative relationship with the primary and technical contacts at those sites
• Provide Critical Incident (REDS) coverage as a member of a rotational team schedule
• Participate in or lead client meetings and demonstrate detailed technical knowledge of Bazaarvoice products and provide best practices guidance
• Serve as Subject Matter Expert (SME) for all Bazaarvoice product functionality, create/maintain technical documentation and perform team-specific technical training when needed
• Provide support to our clients in a clear, concise, and empathetic manner. Go above and beyond for those clients within the context of your scope, while setting clear expectations.
• Represent the Tech Success team in kick-off meetings for new Support clients or existing clients transitioning to the higher support package 
• An empathetic approach to addressing client issues, irrespective of the nature of the issue and which party caused it
• Stay informed about our existing and upcoming product(s) to always be fully prepared to deliver the great support that is promised to our clients
• Speak up and suggest possible solutions if you see any gaps in how we currently operate and believe there are processes that could be optimized.
• Serve as a backup for your out-of-office colleagues and team leader when necessary.

Who You Are

• 2+ years of demonstrated experience working in an application support role supporting B2B e-commerce clients 
• Fluent in German and proficient in both written and verbal B2B communication in English.
• Possesses a drive/passion for providing exceptional customer service to each and every client.
• Analytical and detail-oriented with a focus on exceeding expectations. ‘Good enough’ should never be ‘good enough’.
• Excel at problem-solving both from a technical and strategic perspective.
• Working knowledge of SQL, XML, Java, HTML, CSS and Javascript
• Ability to prioritize and manage multiple priorities in a dynamic environment and go above and beyond what the client expects.

2500 - 2900 EUR gross per month

Pay Transparency & Integrity Builds Trust

At Bazaarvoice, we carefully consider multiple factors when determining compensation, including your background and experience. We also take geography into consideration when we can but are not able to accommodate every location when determining our ranges. These considerations mean that compensation can vary. The above base salary range for this position is EUR gross per month and will depend on your skills, qualifications, and experience.

#LI-HYBRID

Why join Bazaarvoice?

Customer is key

We see our own success through our customers’ outcomes.  

We approach every situation with a customer first mindset.

Transparency & Integrity Builds Trust

We believe in the power of authentic feedback because it’s in our DNA. 

We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance. 

Passionate Pursuit of Performance

Our energy is contagious, because we hire for passion, drive & curiosity. 

We love what we do, and because we’re laser focused on our mission. 

Innovation over Imitation

We seek to innovate as we are not content with the status quo. 

We embrace agility and experimentation as an advantage. 

Stronger Together

We bring our whole selves to the mission and find value in erse perspectives. 

We champion what’s best for Bazaarvoice before iniduals or teams.  

As a stronger company we build a stronger community.

Commitment to ersity and inclusion

Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that ersity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a erse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.

Please note: A background check will be part of the hiring process. This will be done with your consent and will only include information relevant to the job.

Title: Customer Success Associate

Location: Washington, DC - Remote

Job Description:

About Virtru:

While the rest of the security industry obsesses over locking data down to prevent it from being lost or stolen, we're doing something fundamentally different at Virtru. We're setting data free so that you can intentionally share it with others, but without sacrificing security, privacy, or control.

We've created both a suite of powerful data protection applications and an open platform that's sparking an ecosystem of innovation. Through the Trusted Data Format (TDF) open standard, we're not just protecting data; we're creating a new paradigm where security enables sharing rather than preventing it.

Think of us as the Android of data protection: a robust platform with an open core that developers and partners can build upon, coupled with our own best-in-class applications that showcase what's possible when you reimagine security from the ground up.

Backed by Iconiq Capital, Bessemer Venture Partners, Foundry Capital, and Tiger Global, we're helping Fortune 500 companies and government agencies discover that true data security means having the freedom to share, collaborate, and innovate — without compromise.

Compensation: $55,000-70,000/year

Team & Position Details: 

As a Customer Success Associate, you will be reporting to the Senior Customer Success Manager. 

Your responsibilities will include:

• Onboard new customers using playbooks: run kickoffs, confirm goals and success criteria, coordinate admin setup with customers and if necessary with Virtru’s deployment team; deliver end‑user/admin training; drive time‑to‑first‑value and go‑live.
• Drive adoption and outcomes: monitor health/usage, run regular check‑ins and QBRs, build light success plans tied to customer objectives, and recommend features and best practices to increase value.
• Renewals: own renewal motions for your book, prepare quotes, maintain accurate forecasts in Salesforce, and partner with Sales on larger or complex renewals or multi‑year agreements.
• Expansion: identify upsell/cross‑sell signals (new teams, additional seats, advanced features) and set discovery with decision makers; collaborate with Sales to scope and close opportunities.
• Risk management: track engagement to surface risk early, execute save plans, and coordinate resources to prevent churn.
• Relationships and advocacy: be the primary point of contact for admins and stakeholders; coordinate with Support on issues and communicate status through resolution.
• Feedback and content: gather structured product feedback, share insights with Product/CS, and contribute to playbooks, help‑center articles, and training materials.
• Systems and reporting: document activities, notes, and next steps; keep data hygiene and forecast accuracy in Salesforce.
• Travel: occasional onsite visits for training, business reviews, or other key meetings.

Skills that will help you thrive in this role: 

• Bachelor’s degree from a 4‑year college or university.
• 2+ years in customer success, sales, or account management at a B2B tech/SaaS company; cybersecurity, IT, or compliance experience is a plus.
• Proven track record renewing and expanding contracts in a high‑velocity environment; comfortable with a large portfolio and repeatable motions.
• Strong communicator and presenter, capable of training admins and end users and building trust with technical stakeholders and IT decision‑makers. You love engaging with your customers!
• Technical aptitude with the curiosity to learn; able to translate complex topics into clear guidance.
• Organized, proactive, and detail‑oriented; able to manage multiple customers, priorities, and deadlines simultaneously.
• Diligent and accurate in Salesforce; you keep notes, activities, and forecasts current and complete.

Virtruvian qualities that will set you up for success:

• Thinking outside of the box to respectfully challenge your teammates and managers in the pursuit of excellence
• Strong sense of urgency with an action-oriented mindset
• Able to collaborate and adapt to shifting priorities as business needs evolve
• Comfortable with asynchronous communication including slack, email, zoom, etc.

Perks & Benefits:

At Virtru, we believe people do their best work when their wellbeing is put first. This is why we make your wellbeing our priority with a thoughtful and holistic program that encompasses Occupational, Mental, Social, Physical, and Environmental Wellness by offering benefits such as…

• A Flexible PTO policy — we strongly encourage you to take time off (in addition to 14 holidays) to ensure that you are getting the proper time needed to unplug and recharge. 
• A $1,500 annual Learning & Development Stipend focused on providing you the resources to continually learn and professionally grow.
• Frequent company-sponsored team celebrations that provide ample opportunities to connect with teammates and be social!
• Access to an Employee Assistance Program
• Access to Headspace, a mental health app tailored to your specific needs.
• A flat 3% contribution to your retirement account
• A high degree of flexibility — Have an appointment, errand, or family emergency to take care of? Hop to it! We give you the time and space to take care of you and your own first.

In addition to wellbeing, Virtru places a strong emphasis on ersity, equity, inclusion, and belonging. Our DE&I Council is dedicated to fostering an inclusive workplace and making the psychological safety of each and every one of our teammates a top priority. 

Additional perks include: 

• Competitive compensation
• Generous parental, medical, and bereavement policies
• 401K contribution and stock options
• Full medical, dental, and vision benefits
• New Hire Swag and IT Welcome boxes
• Structured semi-annual 360° performance reviews

Virtru is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. Virtru is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.

Title: Customer Service Representative (Remote)

Location: Indiana, Iowa, Wisconsin, North Dakota, Kentucky, Alabama, Florida, Oklahoma, Michigan, North Carolina, South Carolina (Remote)

Job Description:

About ABC Legal Services:

ABC Legal Service is proud to be the national leader in service of process. We are growing and are looking for talented new team members to support our growth and solve exciting challenges!

We are a team of over 700 with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer.

 Job Overview:

The Customer Support Specialist addresses and resolves all customer questions and issues and provides the best customer experience possible. This role corrects errors, follows up with process servers, moves orders along and provides information and updates. The Customer Support Specialist works with other teams to ensure all necessary tasks are completed on orders. This customer-focused role requires diplomacy, the ability to think on your feet and keep a cool head while juggling many priorities at once. This position is remote but must be located in Indiana, Iowa, Wisconsin, North Dakota, Kentucky, Alabama, Florida, Oklahoma, Michigan, North Carolina, South Carolina (Remote).

 Key Responsibilities:

• Respond to customer support tickets, including answering questions and resolving issues related to existing orders
• Manage high-volume phone calls to assist customers with existing orders and assist new customers with how to place new orders online
• Respond to emails and address questions and concerns from customers, internal department queries relating to orders or payment on orders and process servers in the field
• Document issues in Confluence
• Visit court dockets for information on case filing and occasionally pull filed papers
• Perform other job-related duties as assigned

Qualifications:

• High school diploma or GED required; 1-3 years of customer support or call center experience assisting customers over the phone
• Technology Driven; Experience using computer programs such as Microsoft Outlook, Excel and Word, PDF Editor and phone systems preferred
• Document manipulation experience
• Ability to read, write, and speak English 
• Ability to transcribe information, review an order, investigate issues and implement solutions
• Ability to perform repetitive tasks with accuracy
• Ability to maintain a high level of work product in often stressful situations
• Ability to anticipate issues and circumvent them
• Ability to implement new processes and changes and improve performance
• Typing speed of at least 55 wpm

We know that a company's success starts with its employees. We also know that an inidual's success starts with the right career opportunity. Join our team today!

• Health, Dental, Vision insurance
• 401(k) with company matching
• Paid time off
• 7 Paid company holidays
• 4 Floating holidays per-year
• Life Insurance and AD&D Insurance
• Long Term Disability
• Health Care Reimbursement Flexible Spending Account
• Dependent Care Flexible Spending Account
• EAP (Employee Assistance Program)
• Pet Insurance

Starting Pay: $15.00 to $17.00 /hr

Schedule: Full-time, Monday thru Friday, 7- 4 PST

Title: Customer Service Representative

- Remote, OK

Location: Remote, OK

Job Description:

Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!

MUST LIVE IN OKLAHOMA

Required Start date: 1/6/2026

All shifts are Monday - Friday.

Mocare is looking for optimistic iniduals to join the team as Customer Service Representatives (CSR). You play a part in making a positive impact on members' lives by being a first contact for questions about our service offerings. As a CSR, you will resolve member concerns while ensuring requests are processed in an accurate and timely manner. CSRs are given a structured protocol and scripts to document conversations to ensure consistency of scheduling, modifying, and canceling customer reservations. You will speak with members daily and answer their transportation questions, all while helping support them in their journey towards positive health outcomes. 

***WORK FROM HOME REQUIREMENTS***

• High Speed Internet of 25MBPS download and 5MBPS upload. You will be required to provide proof of a speed test.
• Ability to directly hardwire to your modem
• Required to have a dedicated work area that is separated from other living areas and provides privacy to review company sensitive documents securely.
• Attend 100% of training, on camera for the first 30 days of employment.

In this role, you will... 

• Receive and document customer concerns while ensuring all relevant information is correct in a timely manner
• Ensure all company procedures are followed 
• Ensure accurate trip data is input in our systems
• Demonstrate a personal commitment to producing high-quality work 
• Refer unresolved customer grievances to designated department for further investigation and resolution 
• Multitask effectively and efficiently to extract necessary information from multiple systems
• Review and educate members on our services and their insurance coverage.

We are excited to speak to someone with the following... 

• High School Graduate or General Education Degree (GED) 
• 0-2 years of related experience 
• 6+ months contact center experience OR customer service experience
• Strong organization skills, written, and verbal communication skills. All system documentation will be in English
• Can type 35wpm or more 
• Answer a high volume of calls up to 100+ calls per day 
• Proficiency in Microsoft Office Suite
• Ability to talk and type simultaneously in a clear and concise manner while interacting with customers
• Work overtime as required
• Ability to work independently under general supervision Sound decision-making and problem-solving skills in a fast-paced environment.

Pay Rate - Starting at $14.00/hr

Mocare’s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received.  We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

We value our team members and realize the importance of benefits for you and your family.

Mocare offers a comprehensive benefits package to include the following:

• Medical, Dental, and Vision insurance
• Employer Paid Basic Life Insurance and AD&D
• Voluntary Life Insurance (Employee/Spouse/Child)
• Health Care and Dependent Care Flexible Spending Accounts
• Pre-Tax and Post --Tax Commuter and Parking Benefits
• 401(k) Retirement Savings Plan with Company Match
• Paid Time Off
• Paid Parental Leave
• Short-Term and Long-Term Disability
• Tuition Reimbursement
• Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)

Mocare is an Equal Opportunity Employer.

• EEO is The Law - click here for more information
• Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
• We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at [email protected]

Bitso is looking to hire a Customer Support Analyst to join their team. This is a full-time position that can be done remotely anywhere in Argentina or Mexico.

Title: On Site Service Representative

Location: Saskatoon Canada

Job Description:

Work Location Type: Onsite

Position Summary:

The Onsite Service Representative's (OSR) main function is to support Grainger's strategic vision to be Our Customers' First Choice by providing the best service each and every time to customers in helping them manage their inventory and operations.

This is a part-time 32 hour per week role, M-F between the hours of 7:30 and 4.

Job Responsibilities (You Will):

Customer Service/Inventory Management

• Services multiple customer locations on a designated route by providing the following services:

• Receive and stock purchased product in designated customer locations.

• Ensures proper product stocking levels at customer locations by scanning orders as inventory is depleted.

• Oversee customer inventory locations by ensuring proper labeling and quantities on hand are accurate.

• Resolve customer problems promptly and accurately in a manner that will retain and promote customer loyalty in accordance with Grainger policy and procedure.

• Comply with the safety and inspection requirements of both Grainger and the facility where the service is being provided.

• Meet defined KPI's for the position.

Account growth

• Help generate new orders by engaging with customer to identify additional product needs (e.g., seeks and captures "spot buy" opportunities while on site, looks for additional opportunities to add items to program)

Cross-functional partnerships

• Execute onsite service component of account strategy as defined by cross-functional business partners.

• Work with sales partners to improve customer experience and increase business.

Education/Experience (You Have):

• High school diploma and 1-3 years' experience in customer service/selling (i.e., Retail / telephone / warehouse) environment.

• Self-motivated, with high energy and dedication to customer service and sales growth.

• Must be comfortable on daily use of technology.

• Ability to effectively collaborate with tact and diplomacy with internal and external customers and cross-functional partners.

• Demonstrated ability to apply strong judgment, independent problem-solving skills, and understanding of Grainger's Core Value Proposition.

• Handle various technical and operational issues.

• Operate in a rapidly changing environment.

• Excellent verbal and written communication skills.

• Background checks and drug screening may be required (as warranted by Company or customer requirements in working on-site and/or operating equipment).

• Must possess and maintain a valid driver's license in province of residence.

• May be required to use a personal vehicle for transportation with valid insurance which meet's Grainger's standards.

• Ideal candidate would be based out of North Battleford area.

This role may require you to attend customers' sites and adhere to safety requirements in accordance with applicable health and safety legislation, as it relates to wearing personal protective equipment (PPE) on certain customer sites. This may include: a hard hat; steel-toed safety boots, clean shaven or trimmed moustache/beard in order to wear a close-fitted N95 mask or other required PPE. Details of these requirements will be provided during the recruitment process.

Some customers may have alcohol and drug screening policies for on-site contractors and vendors. You may be required to submit to such customer screening procedures as and when requested as a condition of being permitted on such sites.

Rewards and Benefits:

Our programs provide choice and flexibility to meet your inidual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

• Medical, dental, vision and prescription drug coverage
• Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
• Life insurance coverage, including spousal and dependent life insurance.
• Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
• Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
• Educational & Professional Membership Fee Assistance program
• Employee discounts, team member perks and more!

Title: Tour Guide

Location: Waitomo Caves New Zealand

Job Description:

Join Our Team as a Cave Guide at Waitomo Glowworm Cave!

Are you passionate about providing exceptional hospitality and creating unforgettable experiences for visitors from around the world? We are looking for enthusiastic and energetic iniduals to join our team as Cave Guides at the stunning Waitomo Glowworm Cave and Aranui Cave.

Tourism Holdings Limited (thl) is the world's leading provider of holiday vehicles for rent and sale, operating under various brands across Australia, New Zealand, the USA, and the UK. Our brands include maui, Apollo, Britz, Cheapa Camper, Hippie, Mighty rentals, and more. We also design motorhomes through Action Manufacturing and create digital products via thl Digital.

About The Waitomo Glowworm Caves - Discover Waitomo:

The restaurant team serves a range of delicious food and beverages in the award-winning Waitomo Glowworm Caves Visitor Centre.

• Our core values that drive the business are Manaakitanga, Kaitiakitanga and Whanaungatanga - all of which are also measures of our care for our people and our place.
• A great work environment - where you'll spend your day surrounded by positive, passionate and multicultural people.
• Part of Tourism Holdings Limited (thl) - NZ's premium tourism company operating iconic kiwi brands The Legendary Black Water Rafting Company and Waitomo Homestead.

About the Role:

We are looking for part time, fixed term Cave Tour Guides where you will be responsible for leading entertaining and safe tours through our beautiful caves, ensuring our visitors have a memorable experience. You will also have the opportunity to participate in sustainability and environmental initiatives, as well as support in maintenance tasks.

What We're Looking For:

• Experience as a Cave Guide or in Customer Service.
• Certificate in Tourism (advantageous).
• Minimum NCEA Level 2.
• Current driver's license.
• First Aid qualification (Level 1) (advantageous).
• Knowledge of Tikanga and Te Ao Maori (advantageous).
• Ability to engage and relate to visitors from erse cultures.
• Excellent personal presentation, professionalism, and interpretation skills.
• Full of energy and a team player.
• Available to work in a 7-day operation.
• Proficient swimmer with a general level of overall fitness.

Why Join Us?

• Be part of a dynamic and supportive team.
• Work in one of New Zealand's most iconic tourist destinations.
• Opportunities for training and professional development.
• Contribute to sustainability and environmental initiatives.
• Enjoy the unique and authentic experience of working at Waitomo Glowworm Caves.
• Contribute to the local tourism economy.

If you are passionate about tourism and have the skills and experience, we are looking for, we would love to hear from you! Apply now and become a part of our team at Waitomo Glowworm Cave.

Title: Key Account Manager I

Location: GREEN BAY, WI, US, 54301-5160

Workplace: Hybrid

Department: Sales (US)

Job Description:

Work Location Type: Hybrid

Imperial Supplies, a Grainger Company, is a national distributor of quality maintenance products. Serving the fleet maintenance industry since 1958, Imperial has formed lasting relationships with customers by tailoring our services to meet their changing needs.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry.

Are you passionate about developing and fostering a positive business experience for customers? We are searching for a highly motivated Key Account Manager to join our team at Imperial Supplies.

What is Imperial Supplies? Imperial Supplies, a Grainger company, is a national distributor of quality maintenance products. Serving the fleet maintenance industry since 1958, Imperial has formed lasting relationships with customers by tailoring our services to meet their changing needs.

Why should you join Imperial?

• Competitive salary        
• Hybrid / Remote schedule
• Monday – Friday work schedule, no nights, or weekends!
• Immediate medical, dental, vision; 12 hours of PTO for every full month worked, 6 paid holidays and 6% of annual earnings contributed to your retirement, immediately vested!

Assisting Corporate Account or Key Account teams in project management, program execution and account activity support. Meet with key customer contacts to review past activities, achieved results, customer feedback concerning products and services and to present planned activities concerning national account sales goals.

Key Responsibilities:

• Meets or exceeds annual revenue budgets and operates within annual expense budgets.
• In conjunction with a Corporate Accounts Manager or Key Account Manager II, calls on national accounts within chosen vertical markets to sell and implement Imperial national account programs.
• Assists in developing and implementing a sales plan for each account to maximize our opportunity of growth, consistent with the company objective. Supporting multiple projects at a time.
• Communicates sales plans and progress to appropriate inside personnel to ensure proper support of account activity.
• Maintains a high level of customer satisfaction with developed customer base.
• Communicates with the Marketing department regarding new products, sales promotions, pricing, new and existing market leads, as well as our competitors' sales strategies and offerings.
• Develops and maintains account records for each customer.
• Escalates major issues to upper management within Imperial
• Participates in the development of an annual sales and expense budget. Responsible for monitoring variances and reporting trends.

Travel: 20% (over nights included).

What we require: Associate Degree or equivalent work experience, one year of B2B sales experience

What will put you ahead: Associate or bachelor’s degree; sales education, three years sales experience with the automotive dealership industry.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to iniduals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.

Title: Receptionist

Location: Saint Paul United States

Job Description:

Part Time Role

Shift: Wed 10:30a-3:00p, Thur 6:30a-3:00p, Fri 6:30a-3:00p.

Receptionist - JLL

What this job involves: As a Receptionist at JLL, you will serve as the welcoming face of our client's workplace while providing comprehensive administrative, receptionist, and concierge support that enhances the client experience. This role combines exceptional customer service with facility support duties, requiring you to proactively develop client relationships while ensuring operational excellence. You'll be instrumental in creating positive first impressions and maintaining professional environments that reflect JLL's commitment to transformative workplace solutions and operational excellence.

What your day-to-day will look like:

• Proactively develop and maintain client relationships while ensuring expected service levels are achieved and Key Performance Indicators are met
• Manage professional sign-in processes for vendors and visitors with hospitality and attention to detail
• Provide high-level administrative support including way-finding, amenities guidance, and organizational information to employees and visitors
• Handle incoming and outgoing calls with professional distribution of messages and coordination with client employees
• Maintain conference room booking schedules to maximize efficient use of space and support meeting needs
• Maintain all contact lists including suppliers and contractors while tracking badge distribution for vendors and employees
• Ensure front office and reception area maintenance, keeping areas clean and presentable at all times
• Assist with mailroom functions including management of mail service and courier contractor relationships

Required Qualifications:

• Excellent communication skills with professional phone manner and written correspondence abilities
• Strong organizational skills with attention to detail for managing multiple administrative tasks
• Problem-solving abilities to handle special requests and coordinate workplace services outside routine operations
• Physical capability to adequately perform job functions including lifting, bending, and moving safely
• Ability to work independently with minimal supervision while maintaining high service standards
• Self-motivated personality with confident, energetic, and flexible approach to changing needs
• Customer service experience with ability to enhance client experiences through exceptional service

Preferred Qualifications:

• Experience in receptionist, administrative, or customer service roles
• Knowledge of conference room management and booking systems
• Experience with vendor management and visitor coordination processes
• Understanding of emergency response procedures and team coordination
• Experience supporting workplace amenities and programs
• Knowledge of cost control principles and operational efficiency practices

Location: Onsite - St. Paul, MN

Estimated compensation for this position:

19.00 - 21.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site -St. Paul, MN

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

Title: Director, Digital Commercial Operations

Location: Beachwood United States

Job Description:

Eaton's Electrical Sector is currently hiring a Director, Digital Commercial Operations to join our team. This position is a hybrid work model and can be based out of any Eaton U.S. location. Relocation within hiring country is only offered to Eaton's Beachwood, Pittsburgh and Raleigh locations.

Digital Commercial Operations manages the delivery, support, reliability, and optimization of digital solutions for Eaton. The Director will oversee post-sales strategy, service delivery, technical support, customer success, and commercial infrastructure to maximize customer satisfaction and retention. This role also aims to lead global support and customer success standards as a driver of growth and differentiating value in our markets.

Job Responsibilities:

• Define, manage, and execute on commercial metrics and key performance indicators, including service level agreements (SLAs), customer success metrics such as ARR, renewal rate, churn, and expansion hit rate.
• Collaborate with cross-functional teams, including sales, marketing, and regional commercial operations leaders, software engineering, and product management to implement customer-focused initiatives that drive retention, renewals, and expansion.
• Manage and optimize deployment infrastructure by coordinating with Software Engineering, Offer Management, engineering service teams to streamline customer deployment.
• Oversee the application of Site Reliability Engineering to support system uptime, availability, performance, and scalability.
• Support business continuity and disaster recovery efforts to maintain service delivery during disruptions, including cyberattacks or natural disasters.
• Standardize customer support processes and escalations, third-party monitoring services, and service level performance metrics ensuring coordination across global support teams.
• Leverage AI and self help to optimize customer support and customer success experiences.
• Manage global strategic pricing, proposal management, and sales configuration for all Brightlayer solutions in collaboration with segment and regional sales teams.
• Develop and oversee departmental budgets and forecasts in accordance with organizational objectives.
• Organize and conduct monthly Brightlayer Operating Reviews with the Electrical Sector executive leadership team.
• 25 percent travel anticipated.

Qualifications:

Required Qualifications:

• Bachelor's degree required from an accredited institution; MBA preferred.
• Minimum ten (10) years of experience in commercial operations leadership in a matrixed or global environment
• Minimum five (5) years experience managing people
• Experience leading commercial operations for a SaaS product, preferably in manufacturing or services industry
• Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.

Preferred Qualifications:

• MBA Degree
• Experience with end to end service level management
• Familiarity with site reliability (SRE) practices and performance standards

Position Success Criteria:

• Proven track record in building high performance teams, leading cross-functionally, developing and retaining employees, and driving organizational change.
• Drives organization towards modular, scalable solution
• Strong analytical, process improvement, and project management skills
• Experience leading large teams and influencing cross-functional stakeholders
• Demonstrated success in developing and implementing service strategies that establish best-in class customer satisfaction and retention culture.
• Analytical mindset with proficiency in data analysis and problem-solving.
• Experience with CRM systems and service management tools.
• Stays abreast of industry trends and best practices in customer service, customer success, and professional integration services.

At Eaton, we strive to provide compensation and benefits that attract, engage, and retain the best talent. This includes competitive pay and a variety of benefit programs for eligible employees. The expected annual salary range for this role is $176249.97 - $258499.96 a year. This role is also eligible for a variable incentive program. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Title: US Insurance Expert

Location: United States

Type: Full-time

Workplace: remote

Category: Customer Support

Job Description:

Join Our Mission: Help the Helpers with Jane

At Jane, we’re all about fostering growth, spreading delight, and serving the healthcare community. We simplify the lives of healthcare practitioners and their patients every day - and we’re looking for an experienced US Insurance Expert ready to jump in and help us do that even better.

Success in Jane means collaborating with your team, delivering an aligned result with efficiency and quality, communicating clearly and openly, and embracing continuous improvement. Jane is a remote-first company, and this role is open to candidates across the United States.

Your Role in Our Journey

In 2023, Jane reached an exciting milestone by integrating with Claim.MD, making the US insurance billing experience simpler for our customers. We’re now expanding our in-house expertise to strengthen support, training, and learning across our teams and customer base.

As our US Insurance Expert, you’ll leverage your deep Revenue Cycle experience to educate, support, and elevate how Jane and our customers navigate insurance billing. You’ll be the go-to authority for complex cases, content creation, and internal enablement.

Learn More About Us

We’re founder-led, which means staying true to our values while keeping our eyes on the horizon. Our product enables the likes of physical therapists, mental health professionals, chiropractors and many more. It helps them to digitally streamline their practices with features like online booking, medical charting, scheduling, telehealth, secure payments and billing. Curious? Check out more features here.

We set the bar high, both for the quality of our work and how we treat each other and our customers. It's our customers who keep us striving for better, never settling for less and always improving. And for us, it’s just not about your past achievements or speedy work; we value curiosity, problem-solving skills, and an eagerness to learn.

Jane offers a level of autonomy and flexibility to balance work and life. Need to block out time to pick up the kids? Go for it. That's normal here. And yes, we have a Slack channel for parents, but we've also got channels dedicated to plants, furry friends, food, pride, wellness - you get the idea! While we love to connect virtually, the Jane team also connects in person throughout the year. That comes in the form of departmental get-togethers or company retreats. We're on the search for folks who are ready to e in and become part of our journey toward making healthcare professionals' lives easier.

We believe in collaboration, humility, and keeping a growth mindset. We're looking for people who can embrace our way of working, which often means being flexible and open to change. So, if after reading this, you feel excited about the opportunity — all in the name of helping those who help others — reach out to us to learn more.

You can also learn more about Jane as a company and a product by checking out our Glassdoor reviews and our Capterra reviews.

If you're excited by our growth, ready to contribute to a challenging yet rewarding environment, and eager to be a disruptor alongside a team of talented iniduals, then we can't wait to meet you!

The Impact You Could Have

• Be the internal insurance authority - You’ll act as the go-to person for escalations, reviewing complex claim rejections and denials and helping our Support team identify root causes rather than one-off fixes.
• Educate and empower - You will help create clear, engaging learning content and guides for both customers and internal teams fostering continuous learning and development within the team.
• Lead escalations - You will support our team by resolving complex US insurance billing and rejection issues quickly and empathetically.
• Champion clinic confidence - Be a direct partner with clinics that need additional guidance - whether they’re onboarding or troubleshooting advanced billing setups - to ensure they feel supported and capable when using Jane’s insurance tools.
• Identify trends and insights - You will meticulously review support cases, find knowledge gaps, and collaborate cross-functionally to improve tools and workflows.
• Cross-collaboration - You’ll be the connective thread between teams at Jane - translating customer billing pain points into insights for Product, supporting education and enablement with up-to-date training material, and advising our Support teams on complex insurance workflows. Your ability to bridge communication between technical and operational teams will ensure that our billing tools evolve with accuracy and empathy.
• Support Jane’s Billing Service - You will provide expert input on complex billing questions, contribute to quality assurance, and participate in team training to ensure the service remains accurate, scalable, and trusted by clinics.
• Lead improvement from within - You will identify opportunities to simplify internal processes, close knowledge gaps, or strengthen cross-team alignment. You’ll take ownership of internal projects that improve how Jane supports our clinics and how our teams collaborate.

The Experience We Feel We Need

• 7+ years of full Revenue Cycle experience as a biller within the United States - ideally with Physical Therapy, Chiropractic, or Acupuncture practices.
• Strong understanding of Commercial, BCBS, Medicaid, and Medicare billing requirements - and how they vary across states.
• Proven experience with provider credentialing and enrollment, eligibility checks, and prior authorizations.
• Deep expertise in claim submission and follow-up, including managing rejections, denials, disputes, and patient collections across multiple payer types (commercial, auto, Medicare/Medicaid, personal injury).
• Familiarity with EDI workflows and clearinghouse processes (experience with Claim.MD is a plus).
• Experience educating or training others in medical billing, coding, or credentialing - whether formally or through peer mentorship, with an ability to turn complex information into approachable learning.
• Comfortable acting as the escalation point for internal and customer-facing billing inquiries, bringing both expertise and calm to high-stakes situations.
• Naturally collaborative, working cross-functionally with Support, Product, Community, and Billing Service teams to ensure billing best practices are consistent, scalable, and accurate.
• Continuous learner who stays connected to real-world billing changes, payer updates, and evolving compliance requirements.
• A true improver - someone who identifies gaps, builds processes, and documents what they learn to make things easier for others.
• Human and helpful communicator who can balance technical accuracy with empathy, clarity, and patience.
• Comfortable working in a fast-paced, evolving environment, where ambiguity is normal and growth is constant.