Title: Assistant Instructor, Master of Social Work

Location: Remote

Job Description:

The Assistant Instructor is responsible for providing instructional and academic support to learners in courses. This support will be offered through: 1:1 coaching and consultation, instructional materials and resources, and the facilitation of office hours or group study sessions.

Essential Duties & Responsibilities:

• Building an online community conducive to the spirit of learning and continuous improvement in a positive, learner-focused environment.
• Using text, video, and other technologies to create learning resources that drive learner engagement and assist learners with course content and skill development.
• Leading and commenting in courseroom discussions with learners. 
• Planning and facilitating optional weekly interactive, collaborative study and review sessions that combine what to learn (content) with how to learn (study strategies).
• Assessing learning and comprehension through evaluation of course competencies; this may include informal assessments or formal evaluations utilizing rubrics for discussions and assignments.
• Keeping up to date with essential technologies, including Civitas, Outlook, Kaltura, and more.
• Maintaining adequate learner records.
• This position requires 30-35 hours a week and is remote. Most duties can be completed on nights and weekends, but some availability during regular business hours for training, team meetings and learner appointments may also be required. The Assistant Instructor will be expected to check into the courseroom on weekends.

Job Skills:

• Experience with teaching or tutoring.
• Self-motivated and highly organized.
• Advocate of social media and mobile technology.
• Ability to embrace technological and pedagogical methodology changes.
• Excellent written and verbal communication skills and ability to interact effectively with faculty, coaches, and learners.
• Demonstrated effective time management skills.
• Excellent relationship-building, customer service, and problem resolution skills. 
• Demonstrated strong attention to detail, initiative and follow-through.
• Demonstrated ability to remain calm under pressure and maintain a professional demeanor at all times.
• Knowledge of adult learning theory and practices such as development of learning contracts, collaborative learning, and active learning strategies
• Ability to assess inidual and group learning needs and explain concepts in different ways. 
• Experience working with a ersity of learning styles. 
• Comfortable using technology to facilitate learning.

Work Experience:

• 2 Years of full time professional social work practice experience post MSW degree conferral, required.
• Experience teaching in higher education, required.
• 1-3 years teaching experience at the graduate level, in an online environment, required.

Education:

All degrees must be conferred from a regionally accredited institution. Copies of required certificates and licenses, and unofficial transcripts for all graduate degrees with the institution and conferred degree and date, must be attached.

• Master of Social Work degree from a regionally accredited College or University is required.
• Enrollment in a Doctoral program or a completed Doctorate is preferred.

Certificates, licenses and registrations:

• Master Social Work License is required.
• Must obtain Minnesota Social Work Licensure upon hire and prior to starting the position.

Other:

Job Location

Many of our positions, including this role, are designed to be remote "home office" settings. 

• Employees working out of a home office are responsible for providing an appropriate and safe office space, office furniture and organization, communication tools, and related items. These include: 
  • Arranging for high speed internet connection, printer and a dedicated phone line for business use. Specifics regarding expense coverage and reimbursement vary based on inidual position categories. Capella will not provide office equipment or on-site set up assistance.   
  • The environment must be free from distractions and enable a highly productive and professional work environment.   
  • As with on-site positions, our off-site positions require that the majority of the time will be spent using a telephone, PC and monitors.  
  • Any and all daycare arrangements must be made so that employees are not working while providing care for children or other family members at home.  
  • There are minimal lifting requirements unless otherwise noted.

    
• Must be able to travel 10% of time.
• Must be able to lift 25 lbs.
• Typical office setting.
• Mobility within the office including movement from floor to floor.
• Travel via plane, car, and metro may be required to perform this job.
• Must be able to work more than 40 hours per week when business needs warrant
• Access information using a computer.
• Effectively communicate, both up and down the management chain.
• Effectively cope with stressful situations
• Strong mental acuity
• Regular, dependable attendance and punctuality are essential functions of this job. 
• Other essential functions and marginal job functions are subject to modification.

$20.00/hour is the expected starting pay for this position. This offer is based on current budgetary guidelines and additional factors outlined below.

SEI offers a comprehensive package of benefits to employees scheduled 30 hours or more per week. In addition to medical, dental, vision, life and disability plans, SEI employees may take advantage of well-being incentives, parental leave, paid time off, certain paid holidays, tax saving accounts (FSA, HSA), 401(k) retirement benefit, Employee Stock Purchase Plan, tuition assistance as well as entertainment and retail discounts. Non-exempt employees are eligible for overtime pay, if applicable.

Careers - Our Benefits, Strategic Education, Inc

SEI is an equal opportunity employer committed to fostering an inclusive and collaborative culture where iniduals can grow their careers and contribute fully. We strive to attract talent with broad experiences, skills and perspectives. We welcome applications from all. While it is not typical for an inidual to be hired at or near the top end of the pay range at SEI, we offer a competitive salary.  The actual base pay offered to the successful candidate may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal pay equity. Our Talent Acquisition Team is ready to discuss your interest in joining SEI. The expected salary range for this position is below.

$17.75 - $27.00 - Hourly

Title: Contract Specialist I

Location: Seattle United States

Salary

$44.83 - $56.82 Hourly

Location 

Seattle, WA

Job Type

Career Service, Full Time, 40 hrs/week

Job Number

2025-25768

Department

DNRP-Natural Resources & Parks

Division

Parks

FLSA

Non-Exempt

Bargaining Unit

F3A : L117-P&T

Full- or Part-Time

Full Time

Hours/Week

40 hours/week

Job Description:

Summary

Join a team that's shaping the future of King County's parks! The Capital Improvement Program (CIP) keeps our parks safe, accessible, and sustainable through smart planning and thoughtful investment-and we're looking for a Contract Specialist Ito help make it happen. If you're a motivated, detail-oriented professional who loves improving systems and supporting impactful projects, we'd be excited to have you on our team.

In addition to the current opening, this recruitment may be used to establish a pool of qualified candidates to fill future Contract Specialist I career service and term-limited temporary openings within the Parks Division or throughout the Department of Natural Resources & Parks (DNRP) over the next six months.

About the Role:

As a Contract Specialist I on the King County Parks CIP team, you'll provide contract and procurement support using established methods, under supervision of senior staff, for a team comprised of over fifty planners, architects, engineers and project managers. The primary function is to support and assist the team in procurement and management of Construction, Architectural & Engineering (AEP), and Goods & Services contracts, covering full project life-cycle. Your work will directly support a erse range of improvement funded by the 2026-2031 Parks Levy, including play area rehabilitations, aquatic center Improvements, regional trail enhancements, restroom and building system rehabilitations, synthetic turf replacements, and more.

This position follows a hybrid work model, blending remote and in-person work.

About the Team:

King County Parks Capital Improvement Program (CIP) is a mission-driven team dedicated to planning, designing, and building safe, accessible, and vibrant public spaces across the county - from more than 205 parks to 175 miles of regional trails and 215 miles of backcountry trails. Together, we maintain and enhance the infrastructure that supports healthy communities and reflects our commitment to environmental stewardship and public service. We're a motivated, forward-thinking, detail-orientated group that values strong systems, efficient processes, and meaningful work. If you're energized by fast-paced teamwork and the chance to make a lasting impact on the places people love, you'll thrive here.

Commitment to Equity, Racial and Social Justice:

King County, named after Dr. Martin Luther King, Jr., is a erse and vibrant community that represents cultures from around the world. Our True North is to create a welcoming community where everyone can thrive. We prioritize equity, racial and social justice, making it a foundational and daily expectation for all employees. As a Contract Specialist I, you will actively apply these principles in all aspects of your work. Learn more about our commitment at http://www.kingcounty.gov/equity.

Apply now for a rewarding career at the Parks Division of King County Department of Natural Resources & Parks (DNRP). Join our talented workforce in protecting and restoring the natural environment and promoting more resilient, sustainable, and equitable communities. Enjoy training, comprehensive benefits, and growth opportunities.

Job Duties

What You Will Be Doing:

• Facilitate and manage multi-step procurement processes including defining bidding requirements, selection criteria, and contract terms and conditions.
• Research, draft, and issue Invitations to Bid (ITBs) and assemble comprehensive contract documents for public works and construction projects in alignment with established policies and procedures.
• Maintain accurate, complete procurement files by organizing and verifying all required documentation for audit compliance.
• Collaborate with project teams to develop, refine, and edit scopes of work and technical specifications.
• Support the CIP Contracts team in executing contract closeout activities.

Experience, Qualifications, Knowledge, Skills

Qualifications You Bring:

• Knowledge of competitive procurement solicitations and/or contracting.
• Basic understanding of contract law, regulations, procurement methods, and/or contracting best practices.
• Ability to stay organized and when working in a fast-paced environment with many competing priorities.
• Effective written and oral communication skills.
• Intermediate to advanced proficiency using MS Office Suite, including Word and Excel and the ability to understand and learn additional software systems (i.e., Unifier, Oracle, SharePoint, etc).

Competencies You Bring:

• Customer Focus: Ability to build strong customer relationships and deliver customer-centric solutions.
• Values Differences: Ability to recognize the value that different perspectives and cultures bring to an organization.
• Collaborates: Ability to build partnerships and work collaboratively with others to meet shared objectives.
• Action Oriented: Ability to take on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Situational Adaptability: Ability to adapt approach and demeanor in real time to match the shifting demands of different situations.

It Would Be Great if You Also Bring:

• Experience with LEAN processes and principles

• Experience with SharePoint, MS Teams, and other collaborative online tools

• Public procurement experience

Supplemental Information

• Work Location: The CIP team works in a hybrid model, with days in the office as well as telecommuting. The ratio of remote to onsite work will be dependent on business needs and is subject to change. The primary onsite location is King Street Center, 201 S. Jackson, Seattle, Washington 98104.
• Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
• King County has a robust collection of tools and resources to support working remotely. The inidual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Employees will be provided with a County-issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.
• Work Schedule: This full-time position works a 40-hour work week. This position is non-exempt from the overtime provision of the Fair Labor Standard Act (FLSA) and is overtime eligible.
• Union Representation: This position is represented by Teamsters L117.

Application and Selection Process:

We welcome applications from all qualified applicants. We value ersity, erse perspectives and life experience and encourage people of all backgrounds to apply.

Application materials will be screened for clarity, completeness and alignment with the experience, qualifications, knowledge, and skills essential for this role to determine which candidates may be invited to participate in one or more panel interviews.

To apply, submit a:

• Complete Application
• Resume (PDF format)

Note: Additional documents won't be considered during minimum qualification screening.

Who to Contact: For more information regarding this recruitment, please contact Crystal Yost at [email protected].

Discover More About the Parks Division: Visit our website and check us out at Facebook, Twitter, Instagram and Flickr.

Discover More About DNRP: Visit our website, explore an interactive mapof our recent accomplishments and check us out at Facebook, X , LinkedIn, TikTok, Instagram, YouTubeand Keeping King County Green News.

Sign up for Job Alerts to be notified of additional career opportunities with King County. Select the Natural Resources category for DNRP opportunities and explore other categories of interest.

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value ersity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact the recruiter listed on this job announcement.

King County offers a highly-competitive compensation and benefits package designed to meet the erse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:

• Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what's best for themselves and their eligible dependents
• Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
• Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
• Transportation program and ORCA transit pass
• 12 paid holidays each year plus two personal holidays
• Generous vacation and paid sick leave
• Paid parental, family and medical, and volunteer leaves
• Flexible Spending Account
• Wellness programs
• Onsite activity centers
• Employee Giving Program
• Employee assistance programs
• Flexible schedules and telecommuting options, depending on position
• Training and career development programs

For additional information about employee benefits, visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.

NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.

For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

01

Are you applying to this position as an eligible current or previous King County Employee Priority Placement Program Participant? AND Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff? AND Do you possess the skills and abilities to qualify for this position?

• Yes, I was given a layoff notice from my Career Service role at King County and I am within two years of the effective date of my layoff. Additionally, the position I was laid off from was the same or a higher percentage of FT status when compared to this one.
• No.

02

If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff

03

This position requires an intermediate level of proficiency using Microsoft Office and the ability/aptitude to learn additional software. Do you meet this requirement?

• YES: I have an intermediate level of proficiency using MS Office and I have the ability to learn new software.
• NO: I do not meet this requirement.

04

If you answered yes to the above question, please list the Microsoft products you use on a regular basis and describe the tasks/purpose you use them. If you answered no, please put N/A.

05

This position requires the ability to stay organized and work in a fast-paced environment. Do you meet this requirement?

• YES: I have the required ability.
• NO: I do not have the required ability.

06

This position requires effective writing and oral communication skills. Do you meet this requirement?

• YES: I have the required skills.
• NO: I do not have the required skills.

07

If you answered yes to the above question, please describe your experience as it pertains to the Contract Specialist I role. If you answered no, please put N/A.

08

This position requires knowledge of competitive procurement solicitations and/or contracting. Do you meet this requirement?

• YES: I have the required knowledge.
• NO: I do not have the required knowledge.

09

If you answered yes to the above question, please describe your knowledge of competitive procurement solicitations and/or contracting. If you answered no, please put N/A.

10

This position requires basic understanding of contract law, regulations, procurement methods, and/or contracting best practices. Please select all the areas you have a basic understanding:

• Contract law
• Regulations
• Procurement methods
• Contracting best practices.
• None of these

Required Question

Employer King County

Address King Street Center

201 South Jackson Street

Seattle, Washington, 98104

Phone 206-477-3404

Website http://www.kingcounty.gov/

Title: Senior Meetings & Events Manager

Location: Addison United States

Job Description:

Come join one of America's fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures.

Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard.

We foster a collaborative environment with opportunities for growth and encourage our associates to live our values: Do good. Be good. Make good.

Please note that we do not offer visa sponsorship for this position.

Role Summary

The Senior Conference Planner position is responsible for managing the planning, support, and execution of a variety of scope and size of meetings, on and off site with the Recognition & Conferences Team, in all aspects of its responsibilities, with customer-engagement (external and internal) program meetings and events to ensure successful conferences and events. This position is a highly visible role, reporting to the AVP, Recognition & Conferences, and provides outstanding customer service, with strong hospitality skills. The ideal candidate will be skilled at intricate contract negotiations, perform at a high level of multi-tasking, planning and executing logistics, fiscal acumen. Extensive destination knowledge and hospitality vendor relations is an advantage. Candidates will have proven success with presenting and influencing C-Suite/Executive relationships, and this role requires an ability to communicate effectively with a strength in leading projects and teams. Additional strengths that impact success is thriving in stressful situations, ability to collaborate and have proven critical thinking skills, to ensure high standards of excellence are executed with logistics. Data mindset is a plus and success with execution of digital communication and technology, especially related to meeting planning software.

This position currently offers an onsite work schedule, with the expectation that you are in the office four (4) days per week during onsite core days. Our current onsite core days are Monday, Tuesday, Wednesday, and Thursday. The work schedule type and core days are subject to change with advance notification and manager discretion.

Essential Duties and Responsibilities

• Plan details for a ersified list of meetings and events, and coordinate logistics for off-site conferences and events, and Vermont and Texas Campus Meetings, and including execution on site. Examples may include, but not limited to destination and vendor RFP development and recommendations. Includes menu planning, designing room setups/layout, support audiovisual needs and preparation, marketing materials coordination and agenda preparation, collection of payments/receipts, and other administrative tasks. Attention to detail and strong organizational skills are required.
• Development and execution of designated planning technology software with registration, conference app development and other types of communications, including analysis/reports, as needed.
• Present recommendations to internal clients and stakeholders as required.
• Support execution of: Banquet Event Orders, Rooming lists, Air and Ground Manifests, Contract bookings, Guesthouse Lodging Needs, Audio Visual Contracts, and other communications as directed.
• Collaborate with Marketing teams to execute marketing materials for on-site of meetings.
• Flexible ability to work evenings and weekends, and periodic travel, minimum of 20%, or as needed.
• This position is presently onsite/hybrid with the expectation that you are in the office three days per week with current campus days being Tuesday, Wednesday, and Thursday (subject to change with advance notification and manager discretion)

Minimum Qualifications

• Bachelor's Degree, with major in hospitality, event management or related field preferred.
• 8 or more years' experience in hospitality, conference services, and/or corporate field as a conference or event planner, with a track record of success.
• Superior technology skills required. Microsoft Office (Excel, Word, PowerPoint) necessary.
• Excellent interpersonal and communication skills, both written and verbal are necessary. Ability to present/public speaking.
• Ability to thrive in high pressure environments and meet tight deadlines, with a desire to work in a fast paced, challenging team. Strong hospitality skills, with problem solving ability.
• Must be flexible in schedule to work with on-site meetings.
• Desired interest to travel as needed.
• Strong analytical skills.
• Superior written and presentation skills required.
• Ability to follow the latest trends in the hospitality and travel industries and translate to best practices for the enterprise.
• Ability to work within a team approach. Strong leadership and team management skills.

Preferred Qualifications

• Experience and/or certification with Cvent software is a welcomed addition but not mandatory.

Benefits

• Your benefits start day one and are flexible and customizable to your and your family's specific needs. Check out the BENEFITS of a Career at National Life!

Base Pay Range. The base pay range for this position is the range National Life reasonably and in good faith expects to pay for the position taking into account the wide variety of factors, including: prior experience and job-related knowledge; education, training and certificates; current business needs; and market factors. The final salary or hourly wages offered may be outside of this range based on other reasons and inidual circumstances.

Additional Compensation and Benefits. The total compensation package for this position may also include a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. The successful candidate may also be eligible to participate in National Life's discretionary annual incentive programs, subject to the rules governing such programs. If hired, the employee will be in an "at-will position" and National Life reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to inidual performance, company or inidual department/team performance, and market factors.

National Life is accepting applications for this role on an ongoing basis and the role remains open until filled.

Salary Pay Range

$88,125-$129,250 USD

National Life Group is a trade name of National Life Insurance Company, Montpelier, VT - founded in 1848, Life Insurance Company of the Southwest, Addison, TX - chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.

Title: Coordinator, Omni Operations

Location: New York, NY,  United States

Job Description:

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in.

Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

Primary Purpose: The Coordinator, Omni Operations / BOH Operations, Supplies & Packaging, will be responsible for supporting the daily management of supplies / packaging for Coach North America Retail / Outlet stores and Coffee Shops as well as Coach International (Travel Retail & Americas region). This position will also focus on back of house organization / optimization including the management of off-site vehicle program. This inidual will work in a highly collaborative role with a broad group of vendor and corporate business partners and the Field Leadership team.

The successful inidual will leverage their proficiency in Store Operations to…

• Support day-to-day supply and packaging management with our main supply vendors, Bunzl and Dancor. Support the packaging order process with the Jax team.
• Support the weekly review process of Bunzl / Dancor inventory levels, take action when inventory is getting low to ensure time is available for updates (if necessary) and reordering.
• Complete monthly review of the Bunzl website to ensure all items are available as expected, by channel and frequency. Ensure accuracy and consistency in item descriptions and items caps.
• Execute ad hoc supply ordering, as needed, with Uline, Amazon and other more specialized vendor partners.
• Support the supply order and special order requests for new store openings, renovations, relocations and closings.
• Manage ad hoc packaging orders from corporate partners (PR, Global Events, Marketing, Coach Foundation) with the Jax team.
• Manage vendor set-up and new PO creation in BuyingHub for any supply / packaging vendors.
• Manage the off-site vehicle process, including the Fleetworthy and California Clean Truck programs.
• Manage employee parking set-up and payment processes.
• Manage the fulfillment of orders for Coach Create elements that are not managed through Bunzl.
• Partner with the Coachtopia team on packaging / supply strategy and execution.
• Support inbound communication from the stores and Multi-Managers via the Retail Supplies inbox and ensure timely follow-up and resolution.
• Assist in developing communication needed for stores, including distribution of seasonal packaging, drop shipments and changes to items / ordering process.
• Manage and maintain the supply closet at Hudson Yards.
• Develop a strong working knowledge of in-store processes, applications and systems.
• Maintain a strong working knowledge of all policies and procedures. Stay current with changes to the business that could necessitate process / policy updates. Develop and define requirements for the changes necessary to support the business.
• Support Omni Operations initiatives / projects on an as needed basis.
• Monitor email periodically after hours (nights / weekends) to react to any urgent or time sensitive issues from stores and MMs.

The accomplished inidual will possess…

• Strong written and verbal communication as well as analytical and presentation skills.
• Highly organized and proactive with the ability to prioritize and manage multiple tasks with strong attention to detail and accuracy.
• Ability to proactively troubleshoot and problem solve.
• Displays authenticity, flexibility and agility to adapt to a changing business and corporate environment.
• Superior follow through, organization and customer service oriented.
• Ability to work independently as well as cross functionally in a highly collaborative environment.
• Adaptability / flexibility, initiative and time management skills.
• Ability to react quickly with a strong sense of urgency.
• Ability to maintain composure and effectiveness in a fast-paced environment.
• The ability to be comfortable working with many levels of Field and Corporate Leadership.

An outstanding professional will have…

• Associates degree preferred; 2+ years of relevant work experience preferably in a similar role or in an operations focused role in a store. An equivalent combination of work experience and education will be considered.
• Strong computer skills & overall systems savvy, with advanced working knowledge of MS Office, with a focus on Excel.
• Curiosity and a passion to learn and to make an impact.

Our Competencies for All Employees

• Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

• Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
• Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Americans with Disabilities Act (ADA)

Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs.

Work Setup: HYBRID

BASE PAY RANGE $65,000.00 TO $70,000.00 Annually

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance.

#LI-MC2 #LI-HYBRID

Req ID: 124552

Title: Customer Success Manager (Strategic) (Hybrid)

Location: Clearwater United States

Job Description:

About KnowBe4

Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we're not just providing security awareness training - we're redefining what it means to be a trusted security partner in an increasingly complex threat landscape.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

Clearwater positions open to candidates located in greater Tampa Bay area.

The Customer Success Manager (Strategic) is responsible for building effective relationships with current strategic customers and for maximizing the customer lifetime value within the assigned portfolio. This will be accomplished by delivering a great customer experience and maximizing the use of our products, as well as delivering outcomes, results and value that exceed customer expectations. The Customer Success Manager (Strategic) is responsible for managing the onboarding of new strategic customers, the renewal process and customer growth by identifying add-ons and upsell opportunities.

Responsibilities:

• Forge and develop relationships with new and existing strategic customers, including management and executive stakeholders, and understand their objectives
• From a consultative approach, leverage gained discovery to develop a strategy and plan for achieving customer objectives
• Continually assess and identify customer's SAT program maturity level, and strategize with customer leadership to develop a sustainable security culture
• Conduct periodic business reviews with customers' stakeholders to confirm satisfaction, resolve technical issues, align with executive goals/expectations and continually drive successful product adoption
• Cultivate strong executive level customer advocates
• Help the administrator develop and manage a mature security awareness program, based on alignment with executive goals and expectations
• Maintain a high level of professionalism in the handling and managing of strategic accounts
• Leverage KnowBe4 assessments such as ASAP for program design and SAPA and SCS to increase the proficiency and security culture of the organization
• Manage the steps of the onboarding process with the customer including but not limited to account configuration, product and best practice training, initial end-user phishing and training campaigns, and other change management activities
• Coordinate with technical support or Technical Implementation Specialist for technically complex questions
• Monitor customer usage, adoption, and customer health metrics
• Continually work with customers, including management and executive stakeholders, per prescribed engagement model to support ongoing successful adoption of KnowBe4's products and to drive additional value throughout the lifetime of the subscription term
• Drive cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty among strategic customers
• Leverage new and existing tools, processes and best practices to ensure customers are realizing the greatest possible value from KnowBe4
• Provide qualitative and quantitative customer feedback and input to the Product Sector and Courseware Development Sector
• Coordinate and assist your Renewal Specialist with customer renewals, and add-ons/upgrades related to their renewal
• Do discovery on opportunities for add-ons and upgrades, and initiate interest in new KnowBe4 products
• Coordinate with Account Managers on the Cross-Sell team to ensure add-on/upgrade scenarios are followed up on, as well as referrals for new KnowBe4 products
• Meet and exceed targets for performance metrics
• Maintain impeccable administration of your accounts in the Company's CRM

Minimum Qualifications:

• Associate's Degree or equivalent work experience and education preferred
• Experience with onboarding and successfully managing KnowBe4 Enterprise/Strategic accounts preferred
• Experience managing accounts with complex IT systems
• Experience managing accounts with 1000+ employees
• Experience in communicating with high level executives in enterprise level accounts and maintaining presence and composure
• Familiarity with standard concepts, practices and procedures within the IT Security Field
• Experience with Salesforce or other CRM
• Experience with Microsoft Excel and Word
• Experience with Gmail and Google Docs
• Experience with web Browsers (Chrome, Internet Explorer, etc.)
• Prior experience as an Enterprise Customer Success Manager
• Excellent verbal and written communications
• Superior Customer Service skills
• Excellent time management and organization skills
• Ability to build a rapport through phone calls, email and video conferencing
• Strong collaborative and teamwork skills
• Strong negotiation skills
• Must be able to work with minimal supervision

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Iniduals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. 

No recruitment agencies, please.

Title: Manager, BenTech Support & Solutioning

Location: Boston Bethlehem New York Holmdel

Hybrid - In office 3 days per week

time type: Full time

job requisition id: R000108290

Job Description:

Our Digital team is seeking a Manager, BenTech Support & Solutioning, who will lead a dynamic team of API Solution Leads and BenTech Partner Support Leads. This leader will be responsible for shaping the strategy of partner integrations and maturing the support model for our benefits technology ecosystem. The ideal candidate has leadership experience, deep knowledge of Benefits Technology, and a commitment to continuous improvement and customer excellence.

This is an exciting time to join Guardian as we accelerate our digital capabilities across product, experience, benefits administration, and broker technology. Our goal is to cement our market leading position and innovate using technology to capitalize on new market opportunities. This is a unique opportunity to shape the future of Group Benefits and deliver meaningful change for our customers and partners

You Will:

• Manage, mentor, and develop a team of API Solution Leads and BenTech Partner Support Leads, fostering a culture of collaboration, learning, and high performance
• Foster a collaborative, customer-centric, and innovative team culture
• Provide coaching and guidance to support professional growth
• Build our broader API and integration strategy, aligning business objectives and market opportunities
• Champion the API strategy across the organization, aligning business and technology objectives
• Act as a liaison between technology, business leadership, and external partners, ensuring alignment and clear communication
• Ensure timely and effective resolution of partner and client issues related to integrations, platform functionality, and technical troubleshooting
• Oversee the documentation and tracking of customer interactions, ensuring SLAs are met and recurring issues are addressed
• Escalate complex issues appropriately and drive long-term solutions in partnership with Product and Development teams
• Mature our business model, engage with business leaders and partners to identify opportunities, resolve issues, and advance integration capabilities
• Represent the organization's interests in industry forums and among carrier and BenTech partners
• Monitor adoption, consumption metrics, and user feedback to identify improvements and ensure solutions remain best in class

You Have:

• Bachelor's degree or equivalent work experience.
• 5+ years of experience in benefits technology, SaaS, or related fields, with at least 3 years in a leadership or management role
• Proven experience managing and delivering complex, multi-year programs across business and IT
• Strong technical acumen, with deep understanding of APIs, EDI workflows, and data integrations
• Excellent problem-solving, communication, and stakeholder management skills
• Customer-centric mindset, with a passion for delivering exceptional service
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities
• Experience with benefits administration, HR platforms, or payroll systems is a plus

Reporting Relationship:

As a Manager, BenTech Support & Solutioning, you will report to the Sr. Product Manager, Head of Benefits Technology Strategy

Location:

The work arrangement for this position will be hybrid (3+ days per week in a local Guardian Office).

Salary Range:

$103,450.00 - $169,960.00

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by erse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for iniduals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the inidual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected]. Please note: this resource is for accommodation requests only. 

Visa Sponsorship

Guardian is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant. you must be legally authorized to work in the United States, without the need for employer sponsorship.

Title: Care Advocate Coordinator I

Location: Remote United States

Job Description:

About Transcarent:

Transcarent and Accolade have come together to create the One Place for Health and Care, the leading personalized health and care experience that delivers unmatched choice, quality, and outcomes. Transcarent's AI-powered WayFinding, comprehensive Care Experiences - Cancer Care, Surgery Care, Weight - and Pharmacy Benefits offerings combined with Accolade's health advocacy, expert medical opinion, and primary care, allows us to meet people wherever they are on their health and care journey. Together, more than 20 million people have access to the combined company's offerings. Employers, health plans, and leading point solutions rely on us to provide trusted information, increase access, and deliver care.

Role overview

As the Care Advocate Coordinator, you will serve as Accolade's most visible front line Service Delivery team member supporting our members in navigating healthcare. This role is sometimes called Patient Service Representatives, but this role is so much more and just the beginning of a career. You will be primarily interfacing with our patients over the phone and through email, while also providing internal coordination with our team and doctors to ensure all our patient's needs are addressed.

A day in the life…

• Provide a personal and exceptional member experience through inbound/outbound calls in our fast-paced contact center environment.
• Operate from a perspective of truly caring about our members and creating value for them
• Act as an advocate and have a Member Obsessed approach in each interaction-Truly caring about our members and creating value for them through resolving their issue/concern
• Critical thinking with empathizing through the situation and research to drive the right level of care
• Actively listen and probe to determine patient issues and concerns to resolve or escalate
• Identify when and how to connect with the right internal clinical resource
• Leverage technology and internal resources to help understand the members path, actions, and next steps
• We are considering full time candidates (40 hrs/wk)
• Must be able to work at least one consistent weekend day per week
• Empathy and a passion to provide every American with more convenient and more affordable access to healthcare
• Exceptional interpersonal and communication skills: you are able to communicate clearly and respond effectively via phone, email and face-to-face
• Manage customer de-escalations
• Multitask through actively listening, researching through multiple platforms simultaneously, and taking notes
• All other duties assigned

What we are looking for…

• One year of experience working in the healthcare industry and/or receptionist, customer service, or call center experience
• High school diploma / GED
• Familiarity working with Electronic Health Records (EHRs) or Electronic Medical Records (EMRs) preferred
• CRM experience (i.e Salesforce, Zendesk) preferred
• Reasonable understanding of apps and how to navigate the Android and iPhone systems
• Demonstrated commitment to exceptional service
• Able to thrive in a fast-paced environment with minimal guidance
• Indicators of high quality interactions (quality audits, member satisfaction surveys, documentation requirements, value scores)

The salary range for this role is:

$35200-$51000

Annuall

Total Rewards

Inidual compensation packages are based on a few different factors unique to each candidate, including primary work location and an evaluation of a candidate's skills, experience, market demands, and internal equity. Salary is just one component of Transcarent's total package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock options.

Our benefits and perks programs include, but are not limited to:

• Comprehensive medical, dental, vision, life, and disability benefits, including access to Accolade Advocacy, Accolade Care, and Accolade EMO.

• HDHP medical plan with generous employer contributions towards an HSA

• 401(k) Retirement Plan with matching employer contributions

• Open Time Off

• Accrued Sick & Safe Time Off

• Generous Holiday Schedule + 5 floating holidays

• Paid parental leave

• Subsidized commuter benefits programs

• Virtual access to coaching, self-care activities, and video-based therapy and psychiatry through Headspace

• 1 Volunteer day per year

Location

You must be authorized to work in the United States. Depending on the position we may have a preference to a specific location, but are generally open to remote work anywhere in the US.

Job Title:  Associate Security Analyst

Location: Remote, United States

Job Description:

Req Id:  40041

Job Title:  Associate Security Analyst

City:  REMOTE

Job Description: 

Job Summary

Associate Identity Security Analyst

At Purdue, your work shapes what moves the world forward. Our Identity and Access Management Office ensures secure, seamless access for 70,000+ students, faculty, and staff across all three campuses—and we’re looking for a dedicated professional to help keep that experience safe, consistent, and reliable.

As an Associate Identity Security Analyst, you’ll be part of a collaborative team that supports the university’s mission through secure digital access. Under the direction of IAM leadership, you’ll provide Tier 2 support, resolve incidents, and fulfill service requests in a high-volume environment. Using our IT Service Management (ITSM) tools, you’ll prioritize and complete work efficiently while communicating clearly with customers and colleagues across Purdue’s ecosystem.

You’ll manage access in enterprise systems like Active Directory, Office 365, ERP platforms, and course/content management systems, ensuring users have the right access at the right time. You’ll also contribute to security audits, project initiatives, and process improvements that strengthen our digital environment. This is an excellent opportunity for someone eager to grow in cybersecurity within a supportive learning community. At Purdue, you’ll gain hands-on experience, contribute to projects that impact thousands, and be part of an institution where innovation, integrity, and collaboration drive everything we do.

What We’re Looking For:

• Experience with user access management or related IT support functions
• Familiarity with ITSM tools and ticketing systems
• Strong communication and analytical skills
• Curiosity and a commitment to continual learning in a dynamic environment
• A customer-focused mindset — you value helping others succeed

What Makes Purdue a Great Place to Work:

Join us in securing the technology foundation that empowers Purdue’s global impact.

This is a remote position.

About US

Purdue Information Technology is the central information technology organization serving students, faculty and staff at Purdue University in West Lafayette, Purdue Fort Wayne, Purdue Northwest, and Purdue Indianapolis. Purdue IT is responsible for major operational systems, the campus wired network and one of the world’s largest wireless networks. It also supports dozens of student computing labs as well as tens of thousands of desktop computers in classrooms, research laboratories and offices, and numerous petabytes of storage for business, educational and personal use across the Purdue University system.

In addition to supporting major academic systems, such as the Brightspace course management system, Purdue IT tests, implements and develops innovative learning and classroom technologies, along with big data analytics systems to make prime use of University data to improve learning and Purdue’s operations through data-backed methodologies. Purdue IT also supports an advanced research cyberinfrastructure across campus that includes multiple shared, TOP500-class supercomputing clusters for intensive computational needs; a state-of-the-art, multi-tiered research data storage array; and high-speed networks linking campus labs and computing resources and connecting the campus to national resources.

When you join Purdue University, you join a community that keeps moving forward. For more than 150 years, we’ve been known for not only our groundbreaking work in STEM research, but also for our collective imagination, ingenuity and innovation. 

What We're Looking For

Education and Experience Required:

• Bachelor’s degree in computer science, information systems or related field
• One (1) year of experience in customer service and IT troubleshooting/problme solving, configuration/permission/access management administration, or IT Security
• Knowledge of an ITSM system such as TeamDynamix etc
• Equivalent combinations of education and experience will be considered

Preferred:

• Experience working with identity management concepts such as authoritative sources, identity attributes, access control models, access provisioning and deprovisioning. Interacting with the management of accounts and/or groups in Active Directory and/or other LDAP directories or access management systems.

Skills Needed:

• Knowledge of permission/access management and assoicated tools
• Excellent listening, interpersonal written, and oral communication skills
• Ability to communicate effectively with technical and non-technical audiences
• Analytical, problem solving, cirtical thinking, decision making, and customer service skills

Additional Information:

• Purdue University will not sponsor employment authorization for this position  
• A background check will be required for employment in this position
• FLSA: Exempt (Not Eligible for Overtime)
• Retirement Eligibility:  Defined Contribution Waiting Period 
• Benefit Statement: Purdue University offers a substantial Benefit Package including medical, dental, and vision insurance as well as a generous paid time off package for sick and vacation days

Career Stream

Professional 1

• Pay Band S060
• Job Code #20002251

The anticipated annual salary for this position is between $52,992- $56,525 commensurate with the candidate’s education and experience. The final salary offer will be determined based on a variety of factors, including equity, available budget, educational background, and relevant experience.

Who We Are

Purdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Join us and contribute to our culture.

Title: Product Support Manager

Location:

Louisville, Kentucky

Chicago, Illinois

Reston, Virginia

Crum Lynne, Pennsylvania

Boca Raton, Florida

Job Description:

What We'll Bring:

At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation we're consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.

Come be a part of our team - you'll work with great people, pioneering products and cutting-edge technology.

What You'll Bring:

The Product Support Manager will play a critical role in managing the support team responsible for the order processing for data carriers. You will be leading a team of talented industry experts to provide support to carriers in the telecom industry. The role consists of functions in support of Access Service Requests (ASR) as related to communications wholesale providers.

• 6+ years' experience leading people and working in the Telecom industry
• In depth understanding of ASR standards. This includes ASR order types such as ethernet, transport, microwave, and others as well as all activity types, new installs, changes, disconnects, etc.
• Significant attention to detail and excellent project management skills.
• Excellent communication skills (written and verbal), organizational skills, and time management skills required.
• Strong analytical, problem solving, and critical thinking skills.
• Ability to thrive in a fast-paced environment.
• Coordination of direct reports to provide maximum customer coverage and optimal utilization
• Capacity to manage multiple high priority tasks in parallel through use of time management, prioritization, delegation, product knowledge, and factual data
• Proficient in Microsoft office, including Excel, Word, Outlook, and PowerPoint

We'd love to see:

• Sense of urgency and the ability to discern and be concerned with sensitive customer issues
• People leadership that requires developing and motivating direct reports to their potential.
• Ability to interpret and quantify data that represents changes in processes and provide feedback to stakeholders to improve, fix or discontinue
• Ability to identify system issues, and troubleshoot to provide more information to internal and external teams
• Willingness to occasionally travel to represent TU and interact with peers and customers and to perform duties as a 2nd level escalation contact outside of regular business hours as needed.

Impact You'll Make:

• Create a supportive and inclusive environment for the team to excel
• Continually evaluate the effectiveness of operational procedures and controls to maximize departmental productivity and minimize errors made by staff
• Provide coaching to direct reports by setting clear, fair, and consistent expectations
• Oversee a team overseas to prioritize orders for timely order submission, accuracy, resolution of fallout, and completion.
• Coordinate, manage and drive both customer and internal calls

#LI-TE1

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company's reputation are also essential expectations of this position.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Benefits:

TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion's Employee Resource Groups. Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans.

We are committed to being a place where ersity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans' Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified iniduals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion's Affirmative Action Program for iniduals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting [email protected].

Pay Scale Information :

The U.S. base salary range for this position is $90,000.00 - $135,000.00 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an inidual's education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations.

Regular, fulltime non-sales positions may be eligible to participate in TransUnion's annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.

TransUnion's Internal Job Title:

Manager I, Customer Support Operations

Company:

TransUnion LLC

Title: Health Unit Coordinator- Inpatient Rehab

locations

Duluth, MN

time type

Part time

job requisition id

R071642

Building Location:

Building D - Miller Dwan Medical Center - EH Duluth

Department:

2813340 INPATIENT REHAB - IRF

Job Description:

This position plans, organizes, and implements the non-nursing functions of assigned unit(s) to facilitate workflow, enhance unit productivity, and provide excellent customer service to patients, families, visitors and staff. Position promotes efficient unit function and indirect resident care. Performs clerical and reception duties; requisition supplies, equipment, and services as directed; assist with scheduling; may be assigned to observe telemetry monitor when indicated notifying patient’s caregiver of any changes; and other duties as assigned.

Education Qualifications:

Preferred candidates will have 1 year of experience or training in a hospital or clinic setting as a health unit coordinator, medical secretary, or medical receptionist.

This position has no educational requirement.

Licensure/Certification Qualifications:

• Employee Benefits at Essentia Health
• Health Coverage: Medical, dental, and vision insurance options to ensure employees' well-being.
• Retirement Savings Plans: 401(k) with employer contributions to support long-term financial security.
• Professional Development: Opportunities for career growth through training, tuition reimbursement, and educational programs.
• Work-Life Balance: Flexible scheduling, paid time off, and personal leave to help employees manage their professional and personal lives.
• Employee Wellness Programs: Initiatives focused on physical, mental, and emotional health, including fitness memberships, counseling services, and wellness activities.

FTE:

0.6

Possible Remote/Hybrid Option:

Shift Rotation:

Day Rotation (United States of America)

Shift Start Time:

Varies

Shift End Time:

Varies

Weekends:

Every other

Holidays:

Yes

Call Obligation:

No

Union:

SMMC USWA (SMUMS)

Employee Benefits at Essentia Health: At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary.

Title: Marketing Excellence Manager - Aurora, IL

Location: Aurora United States

Job Description:

Position Summary

Reporting to the Snr Director of Marketing, this role will be responsible for development & execution of centralized omni-channel marketing strategies to drive local demand for 440+ retail clinics.

As an integral support to the Marketing Performance Snr Director this role will help drive tailored regional marketing plans utilizing analytics, sales team collaboration and local insights. Executing on multiple project deliverables across the department and helping to achieve marketing KPIs for growth and customer journey success.

Corporate Office: Aurora, IL - Hybrid Schedule with two remote days

Schedule: Monday-Friday, 8:30 AM - 5:00 PM

Travel Requirement: Frequent travel (approximately 20% or more)

Salary: $85,600 - $115,000 + 10% Annual Bonus

Your role at AudioNova:

• Provide field marketing support to key regional stakeholders; Regional Directors and Snr Regional Directors for the development and execution of local marketing strategies
• Responsible for managing and coordinating multiple marketing channels including Direct Mail, Newspaper, local material/ad creation & event support (including Lunch & Learns) ensuring a customized and 'Global' approach within the highest performing trading areas
• Collaborate with the centralized marketing team to co-ordinate and localize marketing strategies and resources to the regional level
• Coaching and mentoring of local center teams to achieve demand generation at a community level including the organization and co-ordination of community events
• Monitoring daily data analysis and reporting regional performance, including Return on Investment (ROI) appointment volume and Conversion
• In-depth understanding of clinic capacity with the goal of optimizing marketing spend in the most effective way
• Management of regional marketing budget to ensure optimum ROI and cost control (D-Clinic support)
• Customer Testimonials - Oversee initiative to collect and utilize testimonials captured
• Manage local market internal communications roll out

National Responsibilities (one specific to each role):

• Support and execution of Direct Mail strategy for all key customer segments - from creative direction to targeting and distribution tactics.
• Partnership management (AAA) and expansion.
• Patient retention programs - RAF / PM / Loyalty
• Local Materials (Portal)
• Invoicing and Budget Management

Job Qualifications

Education:

• Bachelor's Degree preferred

Certifications:

• Not applicable

Industry/Product Knowledge Required:

• Proven expertise in multiple marketing channels including Newspaper, Direct mail & Digital
• Extensive experience and skills in general Marketing and analytics
• Experience with internal communications & vendor management

Skills/Abilities:

• Proficient in excel and other reporting tools
• Excellent communication skills
• Excellent interpersonal skills
• Excellent organizational skills
• Problem solving and ability to work in a fast pace environment
• Self-directed, independent professional with the ability to manage multiple priorities
• Ability to interact within a team environment across all levels of management
• Keen attention to detail with a creative eye

Work Experience:

• 4-6 years' experience in Marketing focused role and responsibility
• Prefer working in a collaborative, cross-team capacity

Statement of Other Duties: This document describes the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described.

We love to work with great people and strongly believe that a erse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.

AudioNova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of erse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of erse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Title: Associate, Client Service II - Remote

Location: United States

Job ID: 71046

Job Description:

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We're seeking a future team member for the role of Associate, Client Services I to join our Client Services team. This role is Remote.

In this role, you'll make an impact in the following ways:

• Work with external clients to resolve moderately complex day-to-day issues and direct them to appropriate resources at BNY.
• Support clients in addressing moderately complex operational and technical issues and ensure requests are executed.
• Provide clients with information related to BNY products and services representing multiple lines of business and geographies, directing them to appropriate resources as needed.
• Monitor client inquiries, resolve non-routine issues, escalate complex issues to the appropriate team member, and recommend process improvements.

To be successful in this role, we're seeking the following:

• Bachelor's degree or the equivalent combination of education and experience.
• 3-5 years of total work experience preferred.
• Experience in an operational area and/or client services preferred.
• Intermediate problem-solving skills, experience, and judgment to analyze information and deliver high-quality service to a specialized client base.
• People management experience may be applicable in some geographies, including providing guidance to less experienced team members.

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn

Here's a few of our recent awards:

America's Most Innovative Companies, Fortune, 2025

World's Most Admired Companies, Fortune 2025

"Most Just Companies", Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Iniduals with Disabilities/Protected Veterans.

The base salary for this position is expected to be between $52,000 and $59,000 per year at the commencement of employment. However, base salary if hired will be determined on an inidualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs. This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to inidual performance, change in geographic location, Company or inidual department/team performance, and market factors.

Title: Client Services Consultant II

Location: Bridgewater United States

Job Description:

The Team You Will Join

You will become a member of the MidAtlantic Customer Unit in National Accounts. The MidAtlantic Customer Unit is a erse team of every background working together to deliver world class customer service to our premiere National Account customers. This role, for a Client Service Consultant II, will deliver exceptional customer service, serve as a liaison between the clients and MetLife internal departments, resolve client inquires and develop and maintain proficiency in the following core skill areas: account and project management, problem resolution, implementation, and customer service.

The Opportunity

The Client Service Consultant II is responsible for overall accountability for day-to-day support of a block of customers focusing on Dental, Vision, Voluntary Benefits, Life and Disability coverages and Leave Administration. You will have full life cycle duties from implementation, daily service, and having a critical part of ongoing customer facing presentations. You will join a erse and experienced team across the MidAtlantic Customer Unit, with this role located in Bridgewater, NJ. This is an exciting opportunity to join a team who focuses on our purpose to help clients and their employees show true employee care by having outstanding group benefit products backed by a worldwide organization and leader in the industry.

Success in this role requires a Client Service Consultant II who is responsible for committing to world class service, achieves the highest levels of organization, and who understands their daily contribution to the success of our premiere National Account model. You'll collaborate closely with our claims organization, underwriting, finance, sales, and other service professionals in an environment where every contribution is respected, and every perspective is heard.

How You'll Help Us Build a Confident Future (Key Responsibilities)

• Lead your National Account block of customers with excellence.
• Create dynamic relationships and moving presentations.
• Oversee the customer experience as the single point of contact for MetLife.
• Manage all day-to-day responsibilities.
• Develop strong customer relationships, and even stronger internal relationships.
• Coordinate yearly stewardships, customer visits, and project manage complex solutions.

What You Need to Succeed (Required Qualifications)

• High School Diploma
• Microsoft Office Suite Experience (PowerPoint, Excel, Word, Outlook, One Note)
• 5+ Years of client experience
• Highest levels of organization
• Heart for Service, Tenacity, Personable, Ownership Mindset

What Can Give You an Edge (Preferred Skills)

• Bachelor's degree
• 3+ Years of group benefits experience
• Strong Customer Satisfaction Focus
• Growth Mindset

Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.

The expected salary range for this position is . This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.

Benefits We Offer

Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!

About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces, as well as the Fortune 100 Best Companies to Work For, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to inidual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible. Join us!

MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").

Title: Travel Consultant: Expressions of Interest - FCM - South Bank, QLD

Job no: 529045

Job Description:

Calling All Experienced Retail or Corporate Travel Consultants!

We're looking for a multi-skilled travel specialist to join our team as a Travel Consultant, where the challenging world of corporate and academic travel management will be sure to take your career to new heights. 

At FCM, we provide highly inidualized travel services for busy travellers.  We are one of the world’s leading corporate travel and expense management consultancies.  

About the Opportunity: FCM Travel Consultant

 As one of our team, you'll be working with large market corporations, using your expertise in fares and complex itineraries to make professional and accurate business international and academic travel arrangements including air, car, hotel, and ground transportation reservations using Sabre GDS.

Our ideal candidate will have a minimum of 2 years corporate or leisure travel consulting experience along with buckets of ambition and an insatiable appetite for sales and delivery of impeccable service. Additionally, you will:

• Assist in making professional and accurate business travel arrangements for corporate accounts including air, car, hotel, and ground transportation reservations.
• Follow company procedures, account guidelines and customer service standards in the area of making travel arrangements, ticketing, Phase IVs, ticket exchanges/changes, CRS/GDS productivity.
• Communication and relationship management with internal and external stakeholders
• Work as a team member and assist other agents as needed in completing all functions related to servicing the client.
• Deliver on travel and requests within designated SLAs

All About You:

• A high level of attention to detail
• 2+ years experience as a Travel Consultant or Travel Manager
• High level of GDS proficiency, with a preference for Sabre
• Excellent communication, listening and presentation skills
• Demonstrated ability to work within a multidisciplinary team
• Ability to develop and grow strong relationships
• Great business acumen

What You'll Enjoy:

 1st Year OTE $85,000+ pa plus super, comprising $55,000 base + uncapped monthly incentives + super

Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd

Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability 

Development: Inidualised Learning & Development pathway options

Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages

Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more

Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more

Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within  

Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym

Mental Health: Support and Employee Assistance Program for staff and family

Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025, Bangkok in 2026)  

Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment

Title: Talent Acquisition Scheduler

Location: Boise United States

Job ID: 13070

Description

Imagine doing what you love—helping people grow their careers, their lives, and their businesses—in an open, collaborative environment where you are both challenged and supported to grow your own career. TSP is a place where you can find your own spot, build strong relationships, and do great work.

Taylor Strategy Partners has had a history of excellence in the people business for half a century. We are proud to be a leader in talent acquisition for the healthcare and life science industries because people come first. The power of personal is more than just our tagline—it is living our values—be in tune, get it done, be a leader, and love what you do, to create strong relationships within our own four walls and for our clients.

We are currently looking for an experienced Talent Acquisition Scheduler to join our Recruiting team.

Responsibilities

• Support recruitment activities via candidate interview scheduling through a multi-step process (virtual & live interviews); & coordinate/communicate with hiring managers, other hiring leaders, recruiters and candidates to support scheduling
• Support recruiters with job postings, requisition management and other administrative tasks
• Support onboarding process as needed with offer letters, background check initiation, drug screen, etc.
• Work within respective HR and TA technologies (ATS, Background check, etc.)
• Participate in HM check in calls with recruiters if possible to understand recruitment updates
• This is a Remote, Full-Time position

Job Requirements

Along with demonstrated initiative, uncompromised integrity and a results-oriented mindset, the ideal candidate has:

Minimum Qualifications

• Bachelor’s degree
• 1+ years of professional experience
• The drive for self-development, the ability to collaborate, and an action-oriented work ethic.
• Must be able to work 8AM to 5 PM PST
• Exceptional organizational and communication skills
• Ability to manage multiple tasks and address issues with a sense of urgency, handle sensitive situations and confidential materials with tact, and challenge conventional practices by introducing new ideas and process improvements
• Computer proficiency in MS Office
• Ability to interact and communicate effectively with all levels in and outside the organization and demonstrate a strong customer service mindset

Preferred Qualifications:

• 1+ years of professional experience in an HR or staffing organization
• Exercises judgment and independently determines appropriate action within defined HR policies and procedures

At Syneos Health, we are dedicated to building a erse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health? We partner with industry experts to solve and execute against today’s toughest commercialization challenges facing the world’s leading healthcare companies. The ersification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities on our Commercial Operations and Leadership teams. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients’ lives around the world. 

Work  Here  Matters  Everywhere  | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.

Title: {"title":"Senior Product Marketing Manager"}

Location: New York United States

Product Marketing

 Hybrid

Job Description:

Botify’s leading agentic AI search technology and seasoned experts ensure every brand has the power to be found, both in traditional and AI search. With one powerful platform, brands achieve visibility, relevance, and greater control across Google, Bing, ChatGPT, Perplexity, and more.

Botify’s technology powers agentic workflows, AI-driven recommendations, and automated cross-platform indexation and deployment. Brands maximize visibility wherever consumers, bots, and AI agents search, protecting and capturing revenue across all search platforms.

Trusted by 500+ leading brands including Macy’s, Levi’s, Farfetch, the New York Times, and Marks & Spencer, Botify drives digital discovery, sustained profitability, productivity, and brand authority in an AI-first world.

Industry research shows that women and those in traditionally underrepresented groups generally don't apply to jobs unless they check all the boxes for the role. If you feel strongly that you have what it takes for this role but don't check 100% of the boxes - that's okay - we encourage you to apply anyway and highlight what you can bring to the table!

Role Overview

The Product Marketing Lead will serve as a driver of Botify’s cross-functional go-to-market strategy and the strategic leader for our Activation solution suite. This role is accountable for shaping how Botify brings products to market, how we equip the field, and how we articulate the value of Activation—turning SEO and AI insights into real-world execution, automation, and measurable business outcomes.

As a lead-level PMM, you will set the standard for GTM excellence, ensuring launches are coordinated, messaging is consistent, and customer-facing teams are prepared to sell and support our products with confidence. You will partner deeply with Product, Engineering, Sales, CS, and Growth to deliver unified execution and strong, measurable impact.

Your responsibilities:

Cross-functional GTM Strategy & Execution

• Work with PMM leader to drive GTM strategy for company-wide priorities, setting process, best practices and scale for our GTM engine. 

• Establish and operationalize cross-functional launch frameworks, readiness processes, and communication plans.

• Ensure alignment across Product, GTM, Marketing, and CS, acting as the connective tissue that drives clarity, speed, and accountability.

Solution Leadership: Activation Suite

• Lead the end-to-end product marketing function for Activation—positioning, messaging, narrative development, launch planning, and adoption motions.

  Articulate the value of Activation clearly and compellingly, emphasizing speed-to-action, automation, governance, scalability, and ROI.

• Drive customer and market understanding of Activation as a core differentiator within the Botify platform.

Messaging & Positionning

• Own the creation and evolution of differentiated, outcome-led messaging for Activation and GTM initiatives.

• Translate technical capabilities into executive-ready value propositions that resonate with enterprise SEO, digital, and engineering stakeholders.

• Ensure message consistency across the platform, story, sales materials, website, and campaigns.

Sales & Customer Enablement Leadership

• Build and scale world-class enablement programs, including pitch materials, demo frameworks, ROI stories, case studies, objection handling, and competitive insights for the assigned suite.

• Train Sales and CS teams to confidently sell business outcomes, not features, while supporting strategic deals as a product and market expert for Activation Suite

• Establish enablement best practices and ensure high adoption of materials across global teams.

Adoption, Expansion & Visible Value

• Partner with Product and CS to drive Activation adoption, usage depth, and expansion across accounts.

• Define success metrics and report on impact aligned to: changes deployed, time-to-fix improvements, organic/AI visibility lift, and ROI outcomes.

• Develop customer proof points that demonstrate long-term performance and show how Botify drives measurable value.

Requirements:

• Experience in a lead-level or senior PMM role, owning GTM strategy and solution-level responsibility.

• Proven success driving cross-functional GTM initiatives in a fast-paced, technical SaaS environment.

• Exceptional ability to simplify complex technical concepts into compelling, outcome-led narratives.

• Strong leadership presence with the ability to influence across teams and levels.

• Excellence in storytelling, writing, deck-building, and live enablement/presentation.

• Demonstrated ability to drive adoption, launch success, and measurable business impact.

Salary:

Base Salary: $150,000 - $170,000 + bonus

What we offer:

• Unlimited Time Off

• 11 company holidays

• 16 weeks of parental leave

• Summer Fridays

• ClassPass Subscription

• Team building events and initiatives

• Flexible work policy

• Commuter benefits

• 401k

• Health and Wellness perks

We are proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Department

Product Marketing

Role

Product Marketing

Locations

New York

Remote status

Hybrid

Employment type

Full-time

Title: Talent Acquisition Associate

Job Description:

locations

Chicago Office

time type

Full time

job requisition id

REQ-000336

Job Description

Summary:

The John D. and Catherine T. MacArthur Foundation is one of the nation's largest independent foundations. The Foundation supports creative people, effective institutions, and influential networks building a more just, verdant, and peaceful world.

The John D. and Catherine T. MacArthur Foundation supports creative people, effective institutions, and influential networks building a more just, verdant, and peaceful world. MacArthur invests in solving some of the world’s most pressing social challenges, including advancing global climate solutions, promoting local justice reform in the U.S., revitalizing local news, expanding who creates, uses, and benefits from artificial intelligence, and strengthening the well-being of Native communities. In addition to the MacArthur Fellows Program and the global 100&Change competition, the Foundation continues its historic commitments to the role of journalism in a responsive democracy as well as the vitality of our headquarters city, Chicago. The Foundation also maintains offices in Nigeria and India.

The People and Culture team is responsible for the Foundation's strategic efforts to design, implement and manage innovative human resources practices and initiatives that attract, develop, engage, support and retain an energized, high-performing, erse staff in a culture of continuous learning and improvement.

The Talent Acquisition Associate contributes to the recruiting function at the Foundation, including leading the search process for exempt and non-exempt level searches at the Manager level and below. This person will be privy to confidential information, including employee personal information, and must maintain the confidence of such information at all times. The Talent Acquisition Associate understands all aspects of People and Culture operations and can lead and/or work effectively on a wide variety of projects.

Essential Duties and Responsibilities:

• Facilitate the full life cycle recruitment process for positions at the Manager level and below: posting, sourcing, screening qualifying candidates, coordinating and managing interviews, maintaining consistent communication with candidates and hiring managers, and provide relevant reporting on all searches (open/filled positions, demographics, etc.)

• Support with the coordination of the Summer Intern Program including sourcing and interviewing candidates  

• Maintain accurate applicant data within our Workday Applicant Tracking System (ATS)

• Build trusting partnerships with hiring managers by providing a high-quality service through learning their function, developing sourcing strategies, collaboration, being a thought partner, and providing strategic recruitment related subject matter expertise

• Build networks to identify qualified passive candidates and to develop/maintain talent pipeline for future staffing needs

• Create and maintain a positive candidate experience by treating each candidate with dignity and respect, providing consistent follow up and follow through, and ensuring timely communication regarding their candidacy throughout the recruitment process

• Attend internal and external Foundation events to aide in the telling of the Foundation’s story, our work/impact, culture, and employee experience to candidates

• Develop and maintain collaborative partnerships with external search partners as well as college and university career services representatives  

• Assist with coordinating special events for People and Culture and the Foundation

• Create ad hoc reports as requested

Other Duties and Responsibilities:

• Maintain knowledge of all Foundation policies and procedures; stay informed and up-to-date on the activities and achievements of the Foundation; and be interested in and enthusiastic about the Foundation’s work

• Suggest and engage in professional development opportunities (workshops, seminars, certifications, degrees, courses, conferences, webinars, and online sessions)

• Perform other duties as assigned

Qualifications:

• A bachelor’s degree with at least 5 years of full cycle recruitment experience

• Experience and expertise in recruiting for mission-based organizations a plus

• Experience conducting passive sourcing on LinkedIn or other comparable resume databases and social media platforms highly desirable

• Ability to work effectively with all levels of the organization and in a erse work group

• Excellent interpersonal and organizational skills with proven written communication skills

• A self-starter, with proven problem-solving skills, able to work on multiple tasks, set priorities, and meet deadlines

• Proficient with MS Office Suite (Word, Excel and PowerPoint)

• Strong customer service skills

• HRIS and ATS experience; working knowledge of Workday is a plus

• Must maintain discretion and confidentiality

• A strong drive for results and success, conveys a sense of urgency, and ensures that solutions have been reached

• Respond quickly and accurately to internal and external requests for information

The position is hybrid and based in Chicago, Illinois.

Annual salary for this role will start at $98,800. We offer a generous total compensation package that emphasizes both base salary and a comprehensive benefits package to support your life, health, and well-being.

Physical Requirements and Work Environment

The work environment is an office setting.  Intermittent physical activities will include bending, reaching, sitting, and moving around the office during working hours.  Requests for reasonable accommodations will be considered to enable a person with disabilities to perform the job.  Reasonable accommodations are also available during the interview process.

Title: Enrollment Coach

Locations: Texas, Arizona, or Nevada.

Job type: Remote 

Job Description:

Please Note: Internal Employees, please access the Jobs Hub app on the Workday Dashboard homepage to apply for the position. 

The University of Massachusetts Global (UMass Global) is a private, nonprofit affiliate of the University of Massachusetts. Accredited by WASC (Western Association of Schools and Colleges), the university offers undergraduate, graduate, credential, and certificate programs designed to be relevant to more than 90 career paths. UMass Global has ranked consistently among the best in the nation by U.S. News and World Report.

Responsible for supporting prospective students through their initial inquiry, application, and admission phase. This position utilizes a consultative sales approach to understand the prospective student’s needs, determine whether the University will meet their educational goals, and if appropriate, make a compelling recommendation for them to attend the University. This inidual helps to facilitate the enrollment process by making frequent phone contacts with the prospective student, by connecting the prospective student with relevant campus personnel (e.g. Academic Advisors and One-Stop Specialists), and by overcoming prospective student objections when appropriate.

Receive supervision from the Enrollment Services Manager.

• Supervision — indicates that the incumbent performs a variety of routine duties within established policies and procedures or by referral to the supervisor’s guidelines.

POSITION DUTIES AND RESPONSIBILITIES:  

ESSENTIAL FUNCTIONS: 

• Responsible for converting prospective students from point of inquiry through registration/matriculation and onto a University student. Must be comfortable with having your phone activity and overall performance measured. Utilize consultative sales processes to support students and overcome objections.
• Serve as the primary point of contact for prospective students and help them navigate through the enrollment process while maintaining a high level of customer service throughout all interactions.
• Communicate the University’s unique value proposition in a compelling and personalized fashion to all prospective students.
• Advise the prospective student on suitable programs in accordance with their goals and experience.  Effectively communicate program requirements to prospective students.
• Create and maintain an accurate roster of prospective students in the CRM to assist with outreach record management. Provide regular feedback to the Enrollment team regarding issues, questions, and barriers students face.
• Work in collaboration as part of the team responsible for recruiting and enrolling students.
• Perform other duties, as assigned.

POSITION SPECIFICATIONS AND REQUIREMENTS:

EDUCATION, EXPERIENCE, CERTIFICATION AND/OR LICENSES:

• Bachelor’s degree, or equivalent combination of education and experience.
• 1 to 3 years of experience related to admissions, coaching, customer experience, or sales.

ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES:

• Exceptional interpersonal skills, which can work effectively with a erse group of constituencies
• Experience maintaining accurate records in a CRM and/or other student databases
• Ability to work autonomously with a high level of initiative in order to achieve enrollment results.  Good time management and prioritization skills
• Comfortable being measured on enrollment targets and performance metrics
• Ability to work effectively as a member of a team
• Flexibility – the ability to thrive in a dynamic, growing, and evolving organization
• Good communication, both written and verbal
• Working knowledge of consultative sales
• Student-focused
• Personalized service/attention, responsive
• Empowering
• Coachable; accepts and implements feedback; can accept other viewpoints
• High integrity
• Able to clearly articulate or present their point-of-view
• Self-disciplined; focused; solution-oriented
• Ability to plan, prioritize and organize effectively
• Optimistic, positive, resilient

Machines, Tools, Equipment, Electronic Devices and Software:  Personal computer and intermediate knowledge of Microsoft Office Suite, including word, excel, and outlook.

Contact with Students:  Frequent

Contact with Faculty and/or Staff:   Occasional

Contact with Community and Vendors: Occasional

This position is a remote position located in the United States. 

Remote work from any of the following states:  Texas, Arizona, or Nevada.

Unless otherwise indicated, work hours are based on Pacific Time (PST). Employees must be available for collaboration during core hours from 10am to 3pm (PST).

Please note: UMass Global does not sponsor work visas for this position. Applicants must be legally authorized to work in the United States without employer sponsorship, both now and in the future.

The hiring range for this position is $23.00 - $25.90 per hour. Offers are determined by a variety of factors, including but not limited to geographical location, knowledge, skills, years & depth of experience, and equity with internal team members.

SPECIAL REQUIREMENTS:

Position may be required to work flexible hours particularly given the need to support students’ or stakeholders’ extended hours of operation and may require occasional weekend and/or evening work.  Applicants for this position are subject to a background check and a criminal history review.

At the University of Massachusetts Global, we support your total well-being with flexible and meaningful benefits:

• Health: Medical, dental, and vision coverage with spending account options.

• Work-Life Balance: Flexible schedules, 1/2 day Fridays (biweekly), remote options, generous time off, and a paid winter break.

• Financial Security: Life, disability, and supplemental insurance, legal and identity protection, and student debt support.

• Retirement: 403(b) plan with a Roth option. 3% non-elective contribution and up to a 6% match for a 9% total employer contribution!

• Education: Tuition discounts for employees and family and Tuition Exchange program with other universities.

• Wellness: Counseling services, Calm app access, and year-round wellness programs.

Please Note: Internal Employees, please access the Jobs Hub app on the Workday Dashboard homepage to apply for the position.

Equal Employment Opportunity – UMass Global is committed to providing an educational and work environment free of unlawful discrimination and harassment in any form. UMass Global prohibits all forms of discrimination and harassment on the basis of age, race (including hairstyle/texture, protective hairstyles, braids, locks, and twists), color, religion (including religious observance, belief, practice dress and grooming practices), citizenship, pregnancy (including temporary physical or mental limitations related to, affected by, or arising out of pregnancy, childbirth, or any related medical conditions), sex, gender identity, gender expression, transgender status, national origin, ancestry, physical and/or mental disability, legally-protected medical condition, military (past, present or prospective) status, veteran status, marital status, sexual orientation, sexual and reproductive health, genetic information, or any other characteristic protected by local, State or Federal law.

Title: Customer Success Manager

Location: United States

Job Description:

Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104 countries. Our dedicated international team works closely with every customer to ensure they receive exceptional, customized services that clear the way for their operational success. Today, Spinnaker Support is proud to be the industry’s highest-rated provider for third-party software support services for Oracle, SAP and VMware.

We have an immediate need for a Customer Success Manager (CSM) to join our team. As a Customer Success Manager for Enterprise and Strategic accounts, you will own the relationship and account management activities for high-value customers. Your mission is to build long-term partnerships, ensure customers realize the full value of our services, and drive business retention and growth. Reporting to the Sr. Director of Customer Success, you will act as a trusted advisor by understanding customers’ business and IT objectives, advocating on their behalf, resolving issues, and driving satisfaction and loyalty.

Key Responsibilities

Account Management

• Manage a portfolio of Enterprise and Strategic accounts to increase renewals, reduce churn, and identify expansion opportunities.

• Develop and execute customized success plans aligned with customers’ global business goals.

• Drive lifetime customer value by anticipating needs and ensuring positive customer health scores.

Customer Advocacy & Relationship Building

• Serve as the primary post-sales contact for account questions, technical and security inquiries.

• Lead customer escalations in partnership with cross-functional teams, driving resolution and continuous improvement.

• Conduct regular business reviews with executive stakeholders to align our services with their strategic objectives.

Cross-functional Collaboration

• Partner closely with Sales to develop account plans and identify growth opportunities.

• Collaborate with Marketing to support corporate initiatives, industry events, and customer references.

Process Improvement & CRM Management

• Maintain accurate CRM data including renewal, upsell, and cross-sell opportunities.

• Support global renewal and retention processes while contributing feedback on service, process, and tool enhancements.

• Help refine the customer journey by implementing standardized engagement points based on usage and satisfaction insights.

Qualifications & Experience

• 5 - 7+ years in customer-facing roles such as Customer Success, Sales, and/or Marketing with a strong track record of driving customer satisfaction and retention.

• Experience managing complex enterprise accounts and building trusted customer relationships.

• Understanding of Oracle, SAP, and VMware ecosystems preferred.

• Excellent communication, negotiation, and presentation skills with the ability to engage at executive levels.

• Proven ability to identify and close renewal and expansion opportunities.

• Strong time management and prioritization skills to ensure timely and effective follow-up.

• Proactive, hands-on approach with a passion for delivering seamless customer experiences and acting as a customer advocate.

• Detail-oriented with consistent CRM hygiene and account lifecycle management expertise.

• Ability to work effectively within cross-functional teams including field sales, implementation, and management.

• Flexible and adaptable in a high-change environment; open to new concepts and continuous learning.

• Self-motivated, curious, and creative with willingness to lead special projects.

Location & Travel

This is a hybrid position requiring an in-office attendance 1-2 days per week to align with team cadence. Travel to customer sites is approximately 10-20% annually (2-4 times quarterly).

We are committed to fair and equitable compensation practices. As such, compensation will ultimately be in line with the labor market data, and the location in which the position is filled. Final compensation for this role will be determined by various factors such as education, experience, knowledge, skills, and abilities of the candidate, and alignment with labor market data and geographic location.

US - Pay Transparency

$110,000 - $130,000 USD

For California based applicants, see our CCPA policy here -

Title: Commercial Title Assistant (Remote)

USA, Texas, Irving

USA, Arkansas, Remote

USA, Louisiana, Remote

USA, New Mexico, Remote

USA, Texas, Remote

USA, Oklahoma, Remote

time type

Full time

job requisition id

R053449

Who We Are

Join a team that puts its People First! First American's National Production Services ision provides global title and escrow production support across all channels within First American Title including the Mortgage Services, Commercial, Direct, and Agency isions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, ersity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. 

What We Do

The Title Assistant is responsible for a wide range of administrative or support duties that broadly support residential, commercial and/or industrial title processes. Collates and gathers information, responds to inquiries, and reviews and validates the accuracy and completeness of data. Provides customer service to external clients and field escrow offices. This role may be found in a production center, branch office, or as part of a title team. May act in a liaison role and work with multiple parties to coordinate the resolution and completion of the title process. May also be in a specialized support role that supports the title process.

Essential Functions

• Performs a wide range of administrative duties that require experience, skill and knowledge of title policies and practices.
• Creates and maintains files, records and reports; monitor and track workflow
• Responds to inquiries and gathers information to resolve issues and complete the title process.  Communicates information and prepares documentation and reports
• Communicates with internal and external groups

Knowledge and Skills/Technology Used

• Experience with MS Office suite
• Excellent verbal/written communication skills
• Able to maintain professionalism and a positive service attitude at all times
• Strong detail orientation
• Customer service orientation
• Exercises good judgment
• Working knowledge of company and/or client operating systems

Typical Education

• High School diploma or equivalent

Typical Range of Experience

• 2+ years title industry experience
• Commercial experience

Pay Range: $19.82 - $26.43

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting.  Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location

What We Offer

By choice, we don’t simply accept iniduality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates ersity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Title: Licensed Auto Insurance Agent- Westwood Insurance Agency

Location:

Plano, Texas, US

time type

Full time

job requisition id

JR108916

Job Description

Westwood Insurance Agency is one of the largest personal lines agencies in the US. Since 1952, we’ve helped more than a million customers protect what matters most. Licensed in all 50 states, Westwood represents hundreds of insurance products offered by the country’s top insurance companies. That’s an advantage for our customers, who benefit from a wide selection of products and pricing. Westwood works closely with home builders and mortgage companies to provide homeowners insurance that is fast, easy, and hassle-free. Our technology-based approach simplifies the process by incorporating insurance into the closing process. The result is happier customers and more on-time closing. As a full-service agency, we can help customers find the right coverage for their circumstances from a wide variety of insurance products, including homeowners and renters policies, auto insurance, specialty item and special event endorsements, small business insurance, umbrella policies, and much more.

Job Description Summary

Assist potential customers with their personal insurance needs via telephone and email by explaining policy and coverage options and benefits using a consultative sales approach in a fast paced and high-volume call center.

Principal Responsibilities: 

• Quote and sell various insurance policies to potential customers via telephone and email with multiple carriers and meet sales targets 

• Use company sales system to manage leads, tasks and quoting within expected time frames 

• Evaluate risk to accurately quote and recommend insurance carrier and coverage based on underwriting guidelines and customer needs while meeting quality goals

• Build and maintain relationship with provided lead sources which may be internal or external 

• Organize and prioritize workload to meet team and company

Education, Experience, Skills and Abilities Requirements: 

• High School Diploma/GED 

• Active Property & Casualty Insurance License 

• Sales Experience 

• Organization and time management 

• Team oriented 

• Flexible with changing priorities 

• Ability to listen to and consider the views and opinions of others 

• Encourage open communication, cooperation, and knowledge sharing 

• Oral and written communication skills 

• Problem solving 

• Working Independently

Why work at Westwood Insurance Agency?

• Warm leads and inbound calls

• Hybrid work schedule - 2 days in office after training

• Uncapped commission

• Monthly contests with fun prizes from our very own Swag Store

• Team events such as bowling, softball games, holiday parties

• Our offices are close to food, shopping, and yes, coffee

 #LI-JW2

#LI-HYBRID

The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.

Title: Certified Integration EST - Lafayette, LA

Location: Louisiana, United States - Remote

Job Description:

Full time

job requisition id

R131742

JOB SUMMARY:

Field-based Technician role fulfills all aspects regarding installation and service of dental technology in the practitioner's office with the focus on "excellence" in customer service.

ESSENTIAL RESPONSIBILITIES & ACCOUNTABILITIES:

• Provides responsible repair and installation services to our customers in a courteous and professional manner.

• Provides and maintains the necessary tools of the trade and have readily available to perform installation and repair services.

• Maintains and manages proper levels of inventory in van. 

• Attends all required training

• Complies with all OSHA regulations as outlined in the OSHA manual and training. 

• Maintains and utilizes personal protective equipment when needed.

• Communicates in a timely manner to all necessary inside personnel and dispatchers

• Educates customers on proper care and maintenance and advises on troubleshooting procedures. 

• Completes all work orders in a timely manner and submits all job related paperwork within the required timeframes. 

• Complies with all terms of the Fleet Management Policy including maintenance and accident management policies.

• Participates in special projects and performs other duties as required.

In addition to the essential duties and responsibilities listed above, all positions are also responsible for:

• Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work related tasks in a manner that is in compliance with all Company policies and procedures including WorldWide Business Standards.

• Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments.

Physical Activities:

WORK EXPERIENCE: 

Typically, 2 or more years of field service experience with demonstrated proficiency, basic mechanical background and customer service background.

PREFERRED EDUCATION: 

Typically High School education, vocational training and/or on-the-job training. Associates degree or Technical School Certification is preferred.

GENERAL SKILLS & COMPETENCIES: 

• Basic troubleshooting skills
• Independent self-starter
• Basic computer skills
• Interpersonal / communication skills
• Professionalism
• Accuracy and detail-orientation

SPECIFIC KNOWLEDGE & SKILLS: 

• Working knowledge of hydraulics, mechanical, electrical systems, and IT related systems.

Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. 

Fraud Alert

Henry Schein has recently been made aware of multiple scams where unauthorized iniduals are using Henry Schein's name and logo to solicit potential job seekers for employment.

 Any other format is not genuine. Any jobs posted by Henry Schein or its recruiters on the internet may be accessed through Henry Schein's on-line "career opportunities" portal through this official website. Applicants who wish to seek employment with Henry Schein are advised to verify the job posting through this portal.

No money transfers, payments of any kind, or credit card numbers, will EVER be requested from applicants by Henry Schein or any recruiters on its behalf, at any point in the recruitment process.

Title: Billing Specialist

Location: New York, New York

Department: Office Managment – Billing Specialist

Remote

Job Description:

About Thriving Center of Psychology: 

At Thriving Center of Psychology, we are committed to providing exceptional mental health services tailored to the unique needs of our clients. Our practice is known for its innovative approach to mental health care, integrating the latest research with compassionate, personalized therapy. We are looking to expand our team with passionate iniduals who are dedicated to making a positive impact in the lives of those seeking psychological support.

Position Overview:

We are seeking an efficient Billing Specialist with a strong focus on Accounts Receivable (A/R) to join our dynamic team. The ideal candidate will have extensive experience working with various payers (especially BCBS), including submitting and correcting claims, handling denials, posting payments, and following up on outstanding A/R.

This is a key role within our billing team, requiring meticulous attention to detail, a deep understanding of the insurance billing process, and a proactive approach to problem-solving and claim resolution.

Must reside in one of the following states: AZ, CT, FL, IL, IN, NJ, NY, NC, OH, OR, PA, TX, or WA.

Key Responsibilities:

• • Submit, resubmit, and correct insurance claims (primary focus on BCBS and other major commercial payers)
  • Follow up on unpaid or denied claims, analyze denial reasons, and take corrective actions
  • Post insurance payments and patient payments, reconcile accounts, and allocate credits appropriately
  • Collaborate with clinicians to ensure accurate documentation and verify medical necessity or authorization when required
  • Review and verify insurance benefits; communicate client coverage limits and out-of-pocket responsibilities clearly and empathetically
  • Assist clients with billing questions, superbills, refunds, and updating payment methods
  • Maintain accurate and detailed records of all billing activity, adjustments, and correspondence
  • Assist with process improvements and policy implementation in collaboration with the Billing Department
  • Ensure compliance with HIPAA and confidentiality standards at all times

Qualifications:

• • Associates Degree
  • 2+ years of medical billing and A/R experience required, preferably in a mental health or behavioral health setting
  • Proficiency with insurance claims handling, including corrected claims and denial management
  • Strong knowledge of CPT, ICD-10 codes, and insurance billing guidelines
  • Excellent time management, organizational, and follow-up skills
  • Strong communication skills (verbal and written) and a high level of professionalism
  • Customer service-oriented, with the ability to interact with empathy and clarity with clients
  • Ability to work independently, prioritize tasks, and thrive in a fast-paced remote environment
  • Prior experience with EMR/EHR systems

Benefits:

• • 401k Safe Harbor plan
  • Dental Insurance
  • Health Insurance
  • Unlimited vacation policy
  • Work-from-home
  • Yearly employee engagement trips to NYC

$50,000 - $60,000 a year

CoinTracker is looking to hire a Seasonal Customer Support Contractor to join their team. This is a contract position that can be done remotely anywhere in Canada, or the United States.

Title: Administrative Coordinator

Location: Oregon State Capitol United States

Job Description:

time type

Full time

job requisition id

REQ-191838

Agency:

Legislative Assembly

Salary Range:

$4,219 - $6,329

Position Type:

Employee

Position Title:

Administrative Coordinator

Job Description:

The Senate Democratic Office is seeking an Administrative Coordinator to join their team for the duration of the 2026 Legislative Session.

The Senate Democratic Office provides support services to all Senate Democratic Caucus members and their legislative staff. Caucus staff will summarize legislation, conduct policy research, develop policy proposals, provide media support for Caucus members, provide strategic advice and assist the Democratic Leader in organizing the Caucus and its agenda.

The Administrative Coordinator serves as first point-of-contact for the office and ensures that visitors in the Senate Majority Office are properly directed. Additionally, the Administrative Coordinator will draft and distribute the Senate Democratic Floor Report to Senate Democratic members, member offices and leadership staff. The Administrative Coordinator may assist with constituent services, meeting coverage, caucus member district outreach and legislative research as needed.   

This position must be very aware of interpersonal contacts and sensitive to confidential and political situations, which may occasionally expose the employee to angry iniduals or stressful situations. Must be aware of correct political and social protocol and exercise precise judgment in these areas.

This position will report to the Senate Democratic Office Chief of Staff.

Senate Democratic Office employees currently work according to a hybrid in-person and remote work schedule during the periods between legislative sessions and interim committee meetings. During legislative sessions and periods when interim committees meet, staff work solely onsite in the State Capitol building to carry out the duties of their positions.

The work history and experience of the ideal candidate will include:

Knowledge of:

• Legislative and legal processes
• Office administration

Skill in:

• Written and verbal communication
• Providing customer service

Ability to: 

• Pay close attention to details, multitask, and remain organized
• Follow directions and protocol

We invite you to review the position description below; if your work history and expertise align with the position, we encourage you to apply.

To review the position description in its entirety, please click here.

HOW TO QUALIFY:

Your application must demonstrate:

Bachelor’s degree and three (3) to five (5) years of related experience.

An equivalent combination of education and experience sufficient to demonstrate ability to perform the duties of the position may be considered.

Please attach a resume and cover letter that clearly states your experience and how it is applicable to this position. 

TO APPLY:

• IF YOU ARE NOT A STATE EMPLOYEE: To apply for this position, follow the "Apply" link and complete the application & questions online. If this is your first time applying in our new system "Workday", you will need to create a new user profile. You can even drag and drop your resume into Workday and it will read and generate your Work History! Be sure to attach a cover letter and resume.
• CURRENT STATE EMPLOYEES: Login to Workday using the Career app on your Home Page. Prior to clicking "Apply", update your employee profile to reflect your Education, Skills, and Job History (including your current job).
• Please attach a resume and cover letter that clearly states your experience and how it is applicable to this position. 
• Please monitor your Workday account, as all communication will be sent to you through this system. You must have a valid e-mail address to apply.
• This announcement closes at 11:59 PM on the close date listed.

WHY THE OREGON STATE LEGISLATURE?

• Work/life balance - paid leave and a competitive benefits package.
• We offer full medical, vision and dental with paid sick leave, vacation, personal leave and 11 paid holidays per year.
• Collaborative work environment with a team of bright, hardworking, and fun iniduals.
• Opportunities for professional development to expand your breadth and depth of knowledge.
• Support the creation of public policy and watch as history unfolds for the State of Oregon as ideas become crafted into policies and laws.
• The Legislative Branch is made up of seven small-medium state agencies where you can really get to know your co-workers.
• Considering a move to Oregon? Check out what living, working and playing in Oregon is like.

SPECIAL INFORMATION:

• The Capitol Building is undergoing extensive renovation and construction projects which may limit accessibility to employees. This will require Legislative employees to work both from home and within the building as the construction project dictates. While working from home, personal, stable, and high-speed internet access will be required to perform the functions of this position. There may be occasions that require employees scheduled to be working from home to report to the Capitol building. Every effort will be made to provide reasonable notice. However, employees may be required to report to the building on short notice. The Capitol building is located at 900 Court Street NE, Salem, OR 97301.
• Oregon state government provides qualifying veterans and disabled veterans with preference in employment in accordance with ORS 408.225, 408.230, and 408.235. If you are requesting veterans' preference, you may receive an additional questionnaire in your Workday account. In order to ensure your privacy, we are asking that you complete the Veterans’ Questionnaire and attach your qualifying military documents at that time. This questionnaire will be sent to your Workday account after you submit your application. We ask that you complete the questionnaire before the application deadline; extensions may be granted if necessary and reasonable. For questions about documentation, please visit: Veterans Resources. Or call the Oregon Department of Veterans' Affairs at: 1-800-692-9666.
• The salary in this job posting reflects the base salary without contributions to the Public Employee Retirement System (PERS). Employees eligible for PERS will have their salary increased by 6.95% and 6% will be automatically subject to a mandatory employee contribution to PERS.
• The work experience and/or education section of your application must clearly demonstrate how you meet all the minimum and desired skills listed above.
• An offer including salary will not be extended until an equal pay analysis is completed pursuant to ORS 652.220 and 659A.357.  An equal pay analysis will be conducted utilizing the education and work experience section of the legislative application.
• Work Authorization:  The Oregon State Legislature does not offer visa sponsorships. On the first day of employment, all hires will be required to complete the US Department of Homeland Security’s Form I-9, confirming authorization to work in the United States. In addition, hires will have three business days from their first day of employment to present documents that establish employment authorization and identity. The Oregon State Legislature is an E-Verify employer and will use E-Verify to confirm that hires are authorized to work in the United States.
• If you have questions regarding this recruitment, or need assistance to participate in the application process
• The Oregon State Legislature is an Equal Opportunity Employer, committed to Workforce Diversity.

Title: Senior Product Manager

Location: Los Angeles, CA United States

Job Description:

About the job

At BuildOps, we're building a groundbreaking software solution, purpose-built to support today's commercial contractors. From helping our customers manage their service department all the way to project management, we're breaking the mold and building a team that invests in our mission statement. We love driven, self-motivated folks experienced in tech start-ups and thrive in fast-paced environments. Could you be our next hire?

This candidate will join a well-funded, fast-growing technology startup with the unique opportunity to help build out a critical function for the company.

As a Product Manager, you will have the opportunity to build industry leading solutions for the commercial subcontracting industry including field service, maintenance management. You will learn about our customers - their people, organization structures, processes, and what they need from their operations platform. You will work closely with other Product Managers to understand common needs and patterns to create innovative solutions and workflows that solve for multiple use cases across personas. You will be expected to meet KPIs metrics that are customer driven.

What You'll Do:

• Drive the product vision and roadmap for your domain, working closely with a team of engineers, designers, QA, and data engineers for execution
• Engage with customers of various types and sizes to understand their needs and validate solutions
• Challenge traditional approaches and conceptualize cutting edge solutions with AI and ML
• Work closely with other Product Managers, Customer Success, and Sales team members to understand priorities and align the roadmap with business objectives
• Communicate priorities and feature releases company wide for visibility. Work directly with early adopter customers for Beta Testing and feedback, and work closely with the Customer Success team for wider rollouts
• Own CSAT and feature adoption KPIs, as well as KPIs that measure efficiency gained for our customers

What We Look For:

• 5+ years of product management experience, ideally B2B SaaS.
• Strong technical skills - engineering, SQL, analytics.
• Strong communication skills - collaborating with GTM and EPD teams; and directly with customers.
• Strong customer research skill - working closely with customers to elicit their needs
• Strong product management skills - demonstrated ability to ship 0 to 1; and scale.
• Familiarity with contractor workflows - incl. Project management and Maintenance agreements.
• Strong understanding of agile development methodologies and experience working in an agile environment.
• Mission driven iniduals, who are motivated by complex challenges.

Bonus:

• You have experience in and around the speciality contractor or construction world
• You have experience with products that manage equipment, equipment maintenance
• Knowledge of Accounting concepts and systems
• Familiarity with Salesforce, JIRA, Slack, Confluence

Compensation:

• $155,000 - $220,000 base + annual bonus

What we offer:

• Generous equity grant, become an owner in our company!
• Macbook computer provided
• A comprehensive benefits package
• Flexible PTO and hybrid work schedules
• Work from home stipend
• Hubs in Los Angeles, Toronto, and Raleigh with hybrid work schedules and lunch provided for in-office days
• Company events like BBQs and team-building activities, both in-person and virtual
• Fast-paced, collaborative, and dynamic work environment
• Opportunities for growth and career advancement
• Chance to work with cutting-edge technology and innovative solutions
• The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers

About BuildOps

Join BuildOps, the largest commercial trade platform in the country, as we transform the multi-billion dollar commercial contracting industry!

We're not just talking incremental improvements-we're talking a full-scale revolution, empowering the hardworking heroes who build and maintain the infrastructure that keeps our world running. See why contractors choose Buildops here.

This is your chance to be part of a rocketship. We're fresh off a $1 billion valuation and a $127M Series C funding round (part of over $275M raised to date) led by industry-leading investors like Meritech Capital, BOND, and SE Ventures, backed by Schneider Electric (Reuters, TechCrunch, LA Business Journal) . Our latest investors join our team of industry heavyweights like Next47, former Twitter CEO Dick Costolo, former Salesforce President Gavin Patterson, and Boost Mobile CEO Stephen Stokols. Their investment is fueling our aggressive growth and our commitment to equipping contractors with AI-driven tools to conquer chaos, boost efficiency, skyrocket profitability, and ultimately, deliver exceptional service.

Title: Executive Support Specialist 1

**Location:**Salem _OR| OHA | Summer Street

Work Type: Hybrid, Full Time

Job ID: REQ-191856

Job Description:

Agency:

Oregon Health Authority

Salary Range:

$3,925 - $5,240

Opportunity Awaits, Apply Today! - [Administrative Assistant/Executive Support Specialist 1]

The purpose of this position is to provide executive and administrative support to the Alcohol and Drug Policy Commission (ADPC), the ADPC Director and ADPC staff. The Administrative Assistant is tasked with coordinating and providing support for public meetings, committees, internal meetings and work groups as requested including scheduling and the preparation, writing, and distribution of minutes. They are called upon to produce a variety of correspondence, reports, memos, and other information from rough draft with general instructions. This role will also have the repsonsibility of developing procedures, systems, and forms necessary to complete work and ensure efficient flow of information and work. The Administrative Assistant handles information that is sensitive/confidential, schedules meetings, maintains calendars, makes travel arrangements, organizes electronic/paper files, and manages task timelines.

For a full review of the position description, please Click Here.

If this opportunity aligns with your strengths, background, and commitment to fostering inclusivity, we encourage you to apply! At the Oregon Health Authority (OHA), we value ersity and encourage applicants from all backgrounds and experiences to help us build a stronger, more equitable future for all.

What We Are Looking For

Minimum Qualifications: These qualifications must be visible in your application for consideration.

Three years of clerical/secretarial experience which included:

• One year at a full performance level performing typing, word processing, or other generating of documents; and lead work responsibility or coordination of office procedures.
• Courses or training in Office Occupations or Office Technology may be substituted for up to one year of the clerical/secretarial experience.

No substitution will be made for the one year at the full performance level.

Desired Attributes: The following are skills and lived experiences that we have identified as key to success in this role at OHA. These are the attributes we are looking for in our top candidate. If you possess any of these, please let us know in your application.

• Strong Organizational and Time-Management Skills

• Able to coordinate multiple meetings, manage calendars, track timelines, and maintain orderly filing systems.

• Excellent Written and Verbal Communication

• Skilled in preparing minutes, drafting correspondence, producing reports from minimal instructions, and communicating clearly with staff and committees.

• High Attention to Detail and Accuracy

• Ensures documents, minutes, and procedures are complete, correct, and professionally formatted

• Discretion and Confidentiality

• Handles sensitive and confidential information with professionalism and sound judgment

• Proactive, Independent Problem-Solving Ability

• Capable of developing procedures, systems, and forms; anticipating needs; and completing tasks with minimal supervision

Preference Statement:

• Excellent customer service skills.
• Ability to manage multiple tasks.
• Must be able to organize and prioritize work to meet deadlines and have flexibility, ability to work with a team and independently and exhibit written and oral communication skills including effective communication with coworkers.
• Must be proficient in Word, Excel, Teams, Zoom and PowerPoint.

Application Guidance

How to Apply: Submission Requirements - At the time of application, ensure the work history in your applicant profile is up to date and attach a current copy of your resume, cover letter, and answer all supplemental questions.

• External Candidates: Visit the State of Oregon job opportunities webpage to submit your application. Be sure to follow all application submission requirements.
• Internal Candidates: Current State of Oregon employees must apply through their employee Workday login. Be sure to follow all application submission requirements.

After You Apply:

• Before the job announcement closes, log in to your Workday account to check for pending tasks under "My Applications" and complete them.
• Remember to check your email (including your junk folder) and Workday inbox for updates on your application.
• We value our veterans! To ensure the security of your information, kindly follow the instructions for how to submit your Veteran documents for preference found here. Please do not attach your Veterans' preference documentation in the Resume/CV field of your application.

Reminders:

• Your candidate profile and application materials are great opportunities to showcase your interest in the position and highlight your skills and experience. Submissions will be screened for consistency and communication skills, including attention to detail, spelling, and grammar. For more tips and guidance, check out What you need to know to get the job!
• This announcement is for 1 (one), Full-Time, Permanent, Management Services-Managerial, Administrative Assistant, Executive Support Specialist 1 classification position based in Salem, Oregon.
• This is a hybrid position with the base office in Salem, OR. Please check SECTION 4. WORKING CONDITIONS, of the position description linked above to review more details regarding the details surrounding the working conditions.

We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate with a team of bright iniduals to work with and learn from. If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority is the place for you. We also offer a competitive benefits package including:

• Excellent medical, vision, and dental benefits package for the employee and qualified family members with a very low monthly out-of-pocket cost.
• Optional life insurance, short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
• Employee benefits include 11 paid holidays, 3 personal business days, 8 hours of monthly sick leave, and vacation accrual starting at 8 hours per month.
• Possible eligibility for the Public Service Loan Forgiveness Program.
• Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).
• Training opportunities that will help grow your career with the State of Oregon.

Additional Details

• Employment is contingent upon a criminal records check and a driving records check that meets OHA criteria at the time of hire and throughout employment.
• The information in your application will be used to complete an Equal Pay Analysis to determine salary placement upon hire. Visit the Department of Administrative Services Equal Pay Analysis Webpage for more information.
• The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95%. Review the Classification and Compensation page for more details on the classification.
• Agency does not offer visa sponsorship. Within three days of hire, applicants will be required to complete I-9 documentation and confirm authorization to work in the United States. OHA will use E-Verify to confirm that you are authorized to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet Agency employment eligibility standards.

Helpful Links & Resources

How to Set Job Alerts | Workday Applicant FAQ | Oregon Health Authority | Facebook | Instagram | LinkedIn | Veterans Resources

The Oregon Health Authority is an affirmative action and equal opportunity employer, committed to fair employment practices and pay equity for all employees. We do not discriminate based on any protected class-including race, sex, veteran status, disability, age, color, religion, national origin, marital status, or sexual orientation-and we do not screen applicants based on current or past compensation. Salary is determined through a fair review of your education, experience, and training as it relates to the position.

OHA is an anti-racist organization working to eliminate health inequities and dismantle structural barriers that impact underserved communities. Join us in advancing our Strategic Plan and building a more equitable Oregon.

Title: Customs Entry Writer

Location: Eden Prairie, MN United States of America

Kansas City, MO United States of America

Job Description:

We're C.H. Robinson, one of the world's largest logistics platforms and we're looking for our next Customs Entry Writer. Is that you? You'll be responsible for the accurate and timely submission of customs entries for clearance through U.S. Customs and Border Protection and Partner Government Agencies (PGA). You'll serve as a knowledgeable customer advocate, committed to providing excellent levels of customer service through subject matter expertise and strong sense of accountability and urgency.

Our dynamic and comprehensive training program will set you up for success. You will participate in a mix of group activities, self-guided learning, plus coaching and mentoring to help you become an expert in our systems and processes and provide on-going regulatory training. Many of our successful Customs Entry Writers go on to expand their careers with us in Global Compliance, Sales or Account Management, which makes this role a terrific introduction to C.H. Robinson and a way to start, refresh, or enhance your career.

At C.H. Robinson, we're firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site three days a week, igniting creativity and driving impactful results. With the flexibility for remote work two days a week, this role strikes the perfect balance between teamwork and autonomy.

If this all sounds good, let's talk more about what you'll be working on:

Responsibilities:

• Serve as the primary CH Robinson customs representative for your customer account base, ensuring prompt response to customer inquiries and follow through on issues until resolution to customer satisfaction.
• Demonstrate mastery with respect to the customs brokerage products' standard operating procedures (SOP) and best practices.
• Direct ownership of Customer Standard Operating Procedures and Harmonized Tariff Schedule (HTS) databases for customer account base to ensure full compliance of CBP and customer requirements.
• Begin to develop the skill to serve as a custom's trusted advisor, transitioning from the day-to-day data entry fundamentals to true customs brokerage account management of your clients.
• Analyze and validate import documentation and data to ensure they are in accordance with all applicable laws and regulations prior to entry submission to U.S Customs and Partner Government Agencies (PGA).
• Adhere to a high level of operational excellence internally and externally, with respect to on-time performance, accuracy, and customer service.

Required Qualifications:

• High school degree or GED equivalent
• Minimum of 1 year of customs entry-writing experience

Preferred Qualifications:

• Values a erse and inclusive work environment
• Proficient in Microsoft Office Suite of programs
• Excellent communication, prioritization, and multi-tasking skills
• Proven track record of strong customer service skills, interacting with customers and being client focused
• Excellent follow up with customers and the network
• Critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs
• High level of attention to detail
• Ability to work in a fast-paced and deadline-driven office environment
• Bachelor's degree

If this sounds like the job for you, let's talk! We can't wait to hear from you.

It's important to note that per the Customs Regulations, specifically 19 CFR 111.53(e), a Customs Broker is required to receive written approval from U.S. Customs and Border Protection (CBP) if it knowingly employs any person who has been convicted of a felony. For this reason and unless prohibited by state or local law, we will perform our initial background check and an annual check for any person employed in a Global Forwarding Customs Brokerage Department.

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

$19.47 - $40.43

The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your inidual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that some iniduals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and erse backgrounds of our people within our company, our business relationships, and our communities. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

EOE\Disabled\Veteran

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Three medical plans which include

Prescription drug coverage

• Enhanced Fertility benefits

• Flexible Spending Accounts

• Health Savings Account (including employer contribution)

• Dental and Vision

• Basic and Supplemental Life Insurance

• Short-Term and Long-Term Disability

• Paid observed holidays

• 2 paid floating holidays for U.S. hourly employees

• Flexible Time Off (FTO) offered to U.S. salaried employees - no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada

• Paid parental leave

• Paid time off to volunteer in your community

• Charitable Giving Match Program

• 401(k) with 6% company matching

• Employee Stock Purchase Plan

• Plus a broad range of career development, networking, and team-building opportunities

Learn more about our benefit offerings on our BENEFITS & WELLBEING page

Title: Payroll Analyst I - Union Benefits

Location: Phoenix, AZ 85054, United States of America

Category Human Resources

Job Id R-164569 

Permanently Remote

Job Description:

POSITION SUMMARY: The Payroll Analyst - Union Benefits is responsible for producing the monthly health & welfare and pension for the unionized employees represented by over 175 local CBAs. This position requires the ability to analyze large volumes of data, calculate various types of hours, and return accurate contribution reporting for payment processing to the union's third-party trust while adhering to a strict deadline. This position also manages and updates the union benefit deductions within the payroll system based on CBA's guidelines.

PRINCIPLE RESPONSIBILITIES:

• Calculate, analyze, and prepare monthly union health & welfare, and pension contributions and payment processing while ensuring compliance with contracted deadlines to avoid being assessed lates fees and penalties
• Review and interpret CBA ratifications/renewals to implement any changes that would then need to be applied to your monthly benefits reporting.
• Maintain, analyze, and manage union employee's deductions per CBA. Includes auditing weekly payroll cycle to maintain accuracy of various union benefit deductions and transactions
• Prepare and remit semi-monthly union benefit upload to Accounts Payable for payment processing based on specific GL coding.
• Manages and responds timely to all assigned Service Now tickets pertain to your assign unions. Assists the Senior Union Benefits Administrator with running payroll reports and collecting documents required for union 3rd party audits
• Collaborate closely with HR Management, Business Unit Finance Staff, HRIS, Field Management, Representatives at the union third-party trust, and other cross-functional payroll teams (Front-End Processing, Payroll Tax, etc.)
• Responsible for knowledge transfer to other team members and working closely with Union Benefits Specialist who provide administrative support to the team
• Performs other job-related duties as assigned including setting up and testing union benefit pay codes for accurate configuration within Workday.

QUALIFICATIONS:

• Minimum of 3 years union, payroll, finance, or other relevant experience.
• Experience with DOL Fair Labor Standards Act (FLSA), Regular Rate of Pay calculations, and interpreting CBAs. Knowledge of State and Local payroll laws.
• Problem solving skills and the ability to work independently with little supervision.
• Experience with payroll applications. (e.g., ADP, Workday, Workday Time & Absence and Kronos)
• Experience with processing payroll for large companies, 10K or more employees.
• Intermediate level of Excel
• Strong organizational, communication and customer service skills
• Ability to process high volume of transactions timely and accurately. Ability to analyze large data sets and audit payroll results for accuracy.
• Experience with Microsoft Office products; Word, PowerPoint, OneNote.

This is a remote role but will be supporting PST/MST/CST time zones

56,400.00 - 84,600.00 USD Annual depending on experience

Rewarding Compensation and Benefits

Eligible employees can elect to participate in:

• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

ABOUT THE COMPANY

Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.

In 2023, Republic's total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.

Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.

Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it.

Our company values guide our daily actions:

• Safe: We protect the livelihoods of our colleagues and communities.
• Committed to Serve: We go above and beyond to exceed our customers' expectations.
• Environmentally Responsible: We take action to improve our environment.
• Driven: We deliver results in the right way.
• Human-Centered: We respect the dignity and unique potential of every person.

We are proud of our high employee engagement score of 86. We have an inclusive and erse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.

STRATEGY

Republic Services' strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers' multiple waste streams through a North American footprint of vertically integrated assets.

We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.

With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.

Recycling and Waste

We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers' specific needs.

Environmental Solutions

Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need.

SUSTAINABILITY INNOVATION

Republic's recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.

The Republic Services Polymer Center is the nation's first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.

We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028.

RECENT RECOGNITION

• Barron's 100 Most Sustainable Companies
• CDP Discloser
• Dow Jones Sustainability Indices
• Ethisphere's World's Most Ethical Companies
• Fortune World's Most Admired Companies
• Great Place to Work
• Sustainability Yearbook S&P Global

The Company expects to accept applications for this position until the posting end date but encourages interested applicants to apply as soon as possible.

Title: Bilingual Clinical Support Specialist (Mandarin / Cantonese)

Location:  United States

Job Description:

Based in San Francisco, Arine is a rapidly growing healthcare technology and clinical services company with a mission to ensure iniduals receive the safest and most effective treatments for their unique and evolving healthcare needs. 

Frequently, medications cause more harm than good. Incorrect drugs and doses costs the US healthcare system over $528 billion in waste, avoidable harm, and hospitalizations each year. Arine is redefining what excellent healthcare looks like by solving these issues through our software platform (SaaS). We combine cutting edge data science, machine learning, AI, and deep clinical expertise to introduce a patient-centric view to medication management, and develop and deliver personalized care plans on a massive scale for patients and their care teams.

Arine is committed to improving the lives and health of complex patients that have an outsized impact on healthcare costs and have traditionally been difficult to identify and address. These patients face numerous challenges including complicated prescribing issues across multiple medications and providers, medication challenges with many chronic diseases, and patient issues with access to care. Backed by leading healthcare investors and collaborating with top healthcare organizations and providers, we deliver recommendations and facilitate clinical interventions that lead to significant, measurable health improvements for patients and cost savings for customers. 

Why is Arine a Great Place to Work?:

Outstanding Team and Culture - Our shared mission unites and motivates us to do our best work. We have a relentless passion and commitment to the innovation required to be the market leader in medication intelligence.

Making a Proven Difference in Healthcare - We are saving patient lives, and enabling iniduals to experience improved health outcomes, including significant reductions in hospitalizations and cost of care.

Market Opportunity - Arine is backed by leading healthcare investors and was founded to tackle one of the largest healthcare problems today. Non-optimized medications therapies which cost the US 275,000 lives and $528 billion annually.

Dramatic Growth - Arine is managing more than 18 million lives across prominent health plans after only 4 years in the market, and was ranked 236 on the 2024 Inc. 5000 list and was named the 5th fastest-growing company in the AI category.

The Role:

Are you passionate about improving patients' lives? Join our Clinical Care team at Arine! As a valued team member, you will utilize Arine's software platform to optimize patient outcomes, enhance patient care, and efficiently deliver our clinical services.

Under the supervision of a Pharmacist Team Lead and Arine's Head of Operations, you will be responsible for making outbound calls to patients, providers, and pharmacies to intervene in patient cases identified by Arine's platform using risk stratification algorithms. These calls may involve obtaining and recording health and contact information, scheduling appointments, resolving medication-related issues, and performing patient engagement activities.

In addition to patient interactions, you will be responsible for answering inbound customer support requests and other assigned duties. Collaboration with Arine's Clinical Pharmacists and Product team will be essential to optimize operational processes and provide input on product development as proxy for Arine’s patients and external providers.

All members of the Clinical Care team are expected to communicate effectively, maintain a cooperative working relationship with clients and colleagues, be respectful and accept constructive feedback professionally, and continuously learn new skills to deliver quality customer service and patient care.

What You’ll be Doing:

• Engaging patients over the phone to deliver Arine's services on behalf of their health plan, including explaining clinical programs and benefits

• Identifying potential medication-related and health-related issues and escalating them to the pharmacist

• Obtaining provider contact information to facilitate the delivery of clinical interventions

• Obtaining patient information required for clinical interventions

• Answering phone calls from patients, providers, and pharmacies and responding to inquiries professionally

• Accurate record keeping in Arine's software platform

• Participating in process improvement meetings and team meetings to optimize workflows

• Following up with hospitals, clinics, pharmacies, and patients to resolve clinical issues and concerns

• Preparing and mailing patient educational materials and other necessary items as needed

• Scheduling patients for telephonic or videoconference appointments with clinical pharmacists

• Assisting with obtaining referrals and authorizations

• Undertaking other assigned projects

Who You Are and What You Bring:

• A Bachelor's degree in Health Sciences or a related field or a healthcare background with certification (e.g., Pharmacy Technician, Certified Medical Assistant - NCMA/RMA/CMA, Behavioral Health Technician)

• Bilingual fluency in both English and Mandarin or Cantonese

• Ability to prioritize effectively and work in a fast-paced environment

• Knowledge of basic medical terminology and medication names (brand and generic)

• Excellent written and oral communication skills

• Strong computer skills, including proficiency in the Microsoft 365 and Google Workspace 

• A team player mindset with the ability to work independently

• Ability to work 40 hours/week (Monday-Saturday up to 7PM Pacific Time)

Nice-to-Haves:

• Experience with other electronic medical records

• Experience in an ambulatory care setting, including taking medication histories

• Experience working in a busy healthcare environment

• Bilingual fluency in both English and Spanish

Remote Work Requirements:

• An established private work area that ensures information privacy

• A stable high-speed internet connection for telephonic and/or remote work

• This role is remote, but you will be required to come to on-site meetings multiple times per year. This may be in the interview process, onboarding, and team meetings

Perks:

Joining Arine offers you a dynamic role and the opportunity to contribute to the company's growth and shape its future. You'll have unparalleled learning and growth prospects, collaborating closely with experienced Clinicians, Engineers, Software Architects, and Digital Health Entrepreneurs.

This position is temp-to-hire for a minimum of 3 months, with the possibility of extension or conversion to a permanent role based on performance and business needs. Throughout the temporary period, you will receive full benefits starting from day one.

The posted range represents the expected hourly rate for this position and does not include any other potential components of the compensation package, benefits, and perks. Ultimately, the final pay decision will consider factors such as your experience, job level, location, and other relevant job-related criteria. The hourly pay rate for this position is: $17-22/hour. 

Job Requirements:

• Ability to pass a background check
• Must live in and be eligible to work in the United States

Information Security Roles and Responsibilities:

All staff at Arine are expected to be part of its Information Security Management Program and undergo periodic training on Information Security Awareness and HIPAA guidelines. Each user is responsible to maintain a secure working environment and follow all policies and procedures. Upon hire, each person is assigned and must complete trainings before access is granted for their specific role within Arine.

Arine is an equal opportunity employer. We are committed to creating a erse and inclusive workplace where all employees are treated with fairness and respect. We do not discriminate on the basis of race, ethnicity, color, religion, gender, sexual orientation, age, disability, or any other legally protected status. Our hiring decisions and employment practices are based solely on qualifications, merit, and business needs. We encourage iniduals from all backgrounds to apply and join us in our mission.

Job Offers: Arine uses the arine.io domain and email addresses for all official communications. If you received communication from any other domain, please consider it spam. 

Note to Recruitment Agencies: We appreciate your interest in finding talent for Arine, but please be advised that we do not accept unsolicited resumes from recruitment agencies. All resumes submitted to Arine without a prior written agreement in place will be considered property of Arine, and no fee will be paid in the event of a hire. Thank you for your understanding.

Title: Bilingual Health Care Enrollment Representative

Locations: Newburgh, NY / Middletown, NY

Job type: Hybrid

Job Description:

Job Description

What’s in it for you: 

Qualifications you’ll bring:

Two or more years in a customer service or sales environment, with some experience in the health care industry such as a hospital, medical office, or health insurance company.

The ability to speak more than one language (for example, English and Spanish).

An Associate's degree or equivalent combination of education and related experience.

The availability to work full-time, hybrid, including local travel weekdays, nights and weekend for events. 

Must have a valid driver's license.

Curiosity to foster innovation and pave the way for growth.

Humility to play as a team.

Commitment to being the difference for our customers in every interaction.

Your key responsibilities:

Spearhead our membership growth initiatives in crucial target areas by identifying eligible iniduals and seamlessly enrolling them in a variety of plans including Medicaid, Child Health Plus, Essential Plan, Qualified Health Plans (QHPs), HARP, Off-Exchange, Medicare Advantage (MA) products, and Dual Eligible Special Needs Plans (D-SNP).  

Conduct both inidual and group outreach activities to present our innovative health care solutions on- and off-site at various events—from health fairs and community expos to festivals and holiday-themed gatherings—ensuring MVP's presence is both seen and felt. Your collaborative efforts alongside our Field Marketing and Community Engagement Representatives will be pivotal in driving growth and visibility in assigned territories. 

Foster positive relationships with community-based organizations, medical provider partners, and community contacts to develop a robust network within your territory. 

Navigate the local landscape with required travel, embracing the opportunity to bring MVP's customer-centric philosophy to life across our footprint. 

Participate in necessary screenings and provide proof of immunization as part of our commitment to community well-being.

Demonstrate the dynamic capability to transport up to 30 lbs. of promotional materials, which play a key role in educating and empowering our customers about their health care choices. 

Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing health care delivery and being the difference for the customer. 

Where you’ll be:

Hybrid with local travel in Dutchess, Orange, Sullivan or Ulster Counties.

This opportunity is salary, plus quarterly incentives and travel reimbursement.

#CS

Pay Transparency

We do not request current or historical salary information from candidates. 

Hiring Min Rate

Title: Transformation Success Architect

Location: United States

Job type: Remote

Job Description:

Company Description

Our Mission

At Palo Alto Networks everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Job Description

Your Career

As a Transformation Success Architect, you are a critical part of the Transformation Success Architecture Team, ensuring our most important customers have a successful deployment and security operations transformation with XSIAM. You will act as the technical orchestrator for large and complex XSIAM deployments, engaging after the technical win and seeing the project through to production. Your primary goal is to make sure the customer realizes value rapidly by educating their operations teams on XSIAM capabilities and helping them apply these to their own SOC workflows. You are the key technical leader who directs and coaches our field teams to ensure a successful deployment.

Your Impact

• Serve as the single technical orchestrator for large, complex, and strategic XSIAM deployments
• Direct Professional Services (PS), Solutions Consulting (SC), and Domain Consulting (DC) resources, orchestrating workstreams to ensure a successful customer deployment
• Educate and align customer security operations teams with XSIAM capabilities, running "day in the life" sessions and ensuring they can apply XSIAM to their specific workflows
• Coach and train field DC and PS teams during deployments to build their skills for future projects.
• Define, develop, disseminate, and improve best practices, templates, and knowledge that can be used by the broader field to scale our deployment capabilities
• Provide technical and product consultation while managing escalations and issues throughout the deployment lifecycle
• Lead customer workshops and gap analyses to assess customer needs, define outcomes, and identify any risks to a successful deployment
• Document improvement recommendations from deployments to feed back into our processes.
• Help transition the team's focus long-term to a "health check" process and expand our success model to new use-cases

Qualifications

Your Experience

• Senior level technical acumen with XSIAM/SIEM solutions, including deep technical knowledge of all XSIAM capabilities
• Excellent customer-facing communication skills with strong executive presence
• Demonstrated ability to coordinate resources across multiple internal and external organizations
• A coaching and training mindset, with a proven ability to mentor others
• A "scale mindset" with a focus on using AI for data collection, developing reusable process concepts, and authoring best-practice documentation
• Ability to handle 4-5 concurrent deployment engagements
• Strategic mindset with strong problem-solving, analytical, and critical thinking skills

Additional Information

The Team

[Input by recruiter and audited by recruiting specialist]

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $239000/YR - $278500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without erse teams innovating, together.

Palo Alto Networks is an equal opportunity employer. We celebrate ersity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Title: Senior Lead AI Solutions Consultant

Location: Austin United States

Job Description:

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share erse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

As a Senior Lead AI Solutions Consultant, you will drive new and expansion revenue by increasing understanding and adoption of the BrazeAI portfolio of tools and services.  We serve as the pre-sales data scientists to scope use cases, establish credibility with enterprise data scientists, run proofs-of-concept, and lead AI Academies and other educational and advocacy programs.  

You will work collaboratively and build trusted relationships with technical and non-technical stakeholders, leading with curiosity and inspiring others to transform customer lifecycle marketing. 

The role requires some travel, at most 25% at peak times, and is based in Austin supporting our AMER region.

Activities Include:

• Represent BrazeAI product portfolio to our top prospects
• Lead technical discussions on our cutting-edge data science and answering technical questions
• Execute demos and proof of concepts, including facilitating integration, delivering results & insights
• Serve as a primary instructor for our AI Academy programs, a 1-day interactive workshop to teach artificial intelligence concepts through guided exercises and discussion
• Serve as a thought leader, evangelizing the benefits of AI testing & reinforcement learning 
• Maintain deep understanding of competitive and complementary technologies and vendors and how to position Braze in relation to them
• Collaborate cross-functionally (e.g., sales, marketing, product, engineering) to continuously improve Braze’s products and externally facing materials
• Support other team members across functions to develop their expertise and to inform future Braze product development
• Strong written and verbal English language skills are essential.

WHO YOU ARE

• Collaborative and trusted: You are experienced working directly with enterprise customers and develop strong, consultative relationships.  You lead with curiosity and have deep empathy for customers.  You have a demonstrated track record of persuading others.
• An engaging presenter: You are an enthusiastic and engaging presenter, with the ability to communicate effectively with a wide range of stakeholders
• An expert in machine learning: You have a solid grasp of machine learning, including a familiarity with reinforcement learning
• Mar-tech savvy: You understand the marketing technology ecosystem and can develop a perspective on the most effective ways to structure a customer’s solution
• Analytically-driven: You are able to draw insights from data and perform analysis that is helpful and clear to customers
• Structured and organized: You can structure a plan, align stakeholders, and see it through to execution
• A problem solver: you are able to break a complex problem into components and collaborate with the right people to efficiently get to a solution
• Must be fluent in English, both written and verbal

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $113,900 and $134,000/year, with an expected On Target Earnings (OTE) between $162,700 and $191,400/year (including bonus or commission). Your exact offer may vary depending on multiple inidualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching 
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZE

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Title: Manager, Administrative Services, Yale School of Public Health

Location: 60 College Street, New Haven, Connecticut

Job ID:130993WD

undefined:$65,000.00 - $101,000.00

Job Description:

Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community- eligible for opportunities through the New Haven Hiring Initiative or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale!

Salary Range

$65,000.00 - $101,000.00

Overview

Serves as the primary point of contact for all faculty and staff regarding compliance processes and procedures for travel on University business.

Provides guidance and training to faculty and staff about preferred travel options, documentation requirements, approvals, forms, signatures, and accounting procedures needed to process travel-related transactions on sponsored and non-sponsored awards.

Serves as a liaison between units across the school to answer questions, review documentation, secure required signatures and assist with planning for travel-related purchases.

Acts as a resource for administrative staff regarding Yale policies and procedures on matters including but not limited to Workday/EMS transactions, supplier registration, supplier payments, and procurement processes.

Plans and facilitates training sessions for administrative staff when new travel-related policies or practices are adopted.

Tracks and provides analysis on data from Workday reports to ensure compliance with University policies.

Monitors workloads and activities of administrative staff to ensure timely completion of assigned work including, but not limited to: Evaluates work requests to determine if they are appropriate to the unit or another area.Ensures that workflow is organized and staffed for quality and efficient completion. Communicates deadlines and special circumstances to staff. Assesses and resolves or escalates problems arising within unit. Completes evaluations of direct report employees.

Keeps the Manager of Business and Administrative Operations apprised of defined work assignments and requirements and communicates progress of work.

Contributes to the development of policies and long-range administrative planning for the DA team.

Coordinates special projects and/or perform other duties as assigned.

Required Skills and Abilities

1. Strong computer and analytical skills, including the ability to work with advanced MS office, Teams, PowerBI, complex databases, and spreadsheets. Ability to produce analysis reports.

2. Ability to coordinate travel and knowledge of organizational travel policies, procedures, and compliance requirements.

3. Demonstrated ability to multi-task, anticipate problems, prioritize workflow, and utilize independent judgment to manage and monitor a variety of ongoing tasks. Demonstrated ability to remain highly organized and focused with frequent interruptions.

4. Ability to work within a team and independently. Demonstrated ability to meet strict deadlines with accuracy and attention to detail with a high level of accuracy. Ability to handle sensitive and confidential subject matter discretely and professionally.

5. Strong customer service orientation, and the ability to initiate programmatic and inidual activities. Proven ability to independently plan, coordinate and execute large events, meetings, and information sessions.

Preferred Skills and Abilities

1. Prior experience in an administrative capacity requiring comprehensive understanding of travel platforms and documents.

2. High level of computer proficiency and familiarity with integration of university data systems. Supervisory and management skills, including experience in a union environment. Knowledge of complex academic policies and procedures. Previous experience in a healthcare, research, or academic setting. Proven experience with system administration, IT support, and project management skills.

3. Knowledge and experience with Yale procurement and financial policies and procedures, as well as systems such as Workday.

Principal Responsibilities

1. Supervises the day-to-day activities of support staff. 2. Assesses and resolves or escalates problems arising within unit. 3. Assists in the development of policies and procedures in support of unit. 4. Assists in long-range planning for work unit needs. 5. Participates in unit budget planning. 6. Evaluates work requests to determine if they are appropriate to the unit or another area. 7. Ensures that work flow is organized and staffed for quality efficient completion. 8. Communicates deadlines and special circumstances to staff. 9. Maintains equipment and supplies for unit. 10. Completes evaluations of direct report employees. 11. Interacts with University personnel to define work assignments and requirements, communicate progress of work, and plan and coordinate projects. 12. Interacts with external sources to coordinate work necessary to fulfill projects, keep abreast of new products and technologies, or arrange for subcontractors. 13. Supervises a staff of exempt and non-exempt employees. 14. Performs other duties as assigned. Required Education and Experience Minimum requirement of Bachelor's Degree in related field and three years of related experience or an equivalent combination of education and experience.

Job Category

Manager

Bargaining Unit

NON

Compensation Grade

Administration & Operations

Compensation Grade Profile

Supervisor; Senior Associate (23)

Time Type

Full time

Duration Type

Staff

Work Model

Hybrid

Location

60 College Street, New Haven, Connecticut

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Health Requirements

Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.

Posting Disclaimer

Salary offers are determined by a candidate's qualifications, experience, skills, and education in relation to the position requirements, along with the role's grade profile and current internal and external market conditions.

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department.

The University is committed to basing judgments concerning the admission, education, and employment of iniduals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any inidual on account of that inidual's sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

Yale University is a tobacco-free campus.

Title: Insurance Verification and Authorization Specialist, Full-Time, Days

Location: UChicago Medicine Northwest Indiana, Inc.

Job ID 2025-80242

Shift Day

New Position Type FT Regular

CBA Code Non-Union

New FLSA Status NONEXEMPT

Minimum USD $22.69

Maximum USD $26.44

Job Description:

Join a world-class academic healthcare system, UChicago Medicine Crown Point, located in Crown Point, Indiana as a Insurance Verification & Authorization Specialist. UChicago Medicine is an integrated academic and community health system with multiple primary medical facilities within the surrounding suburbs of Chicago. UChicago Medicine, Crown Point is a two-story, 130,000-square-foot multispecialty care center and micro-hospital in Northwest Indiana, the academic health system's largest off-site facility and its first freestanding building in Indiana.

Under the general supervision of the Patient Access Manager, the Insurance Verification & Authorization Specialist will perform imperative duties and assume the responsibility for successful financial clearance of all scheduled patient services. Collaborates with Managed Care office to identify and interpret contracts governing patient care and provide timely response and resolution to patient inquiries. This includes securing the authorization, HMO referral and verifying benefits and will include bedded patients to ensure that the notification of admission is completed timely.

This role with exhibit strong customer service skills, sophisticated communication and critical thinking skills in response to patient/care team inquiries and requests. Initiates problem solving to resolve patient inquiries by referring escalated concerns to appropriate sources for resolution when necessary. This role requires strong multitasking abilities and the capabilities to make timely decisions in a fast-paced setting

Essential Job Functions:

• Secure HMO referrals as necessary based on plan and service prior to the date of service
• Contact the insurance company via phone or portal to review benefits, understand authorization requirements, initiate the authorization, supply clinicals as needed, and follow up on authorization decision.
• Serve as the liaison between the providers, ancillary areas, utilization management, patient financial services, etc.
• Contacts patients as necessary to obtain additional information as needed for accurate and timely billing.
• Complete the notification of admission on bedded patients in accordance with the payer guidelines and department standards.
• Work collaboratively with our vendor partners to ensure timely screening for Medicaid coverage.
• Accurate documentation in the EMR to support the account activity for financial clearance.
• Requires demonstrated proficiency in EPIC WQs management, including insurance benefit verification and precise account documentation in alignment with organizational requirements
• Adheres to established standard work and utilizes communication tools to ensure consistent and exceptional patient care.
• Initiates problem solving to resolve patient questions/complaints and refers escalated concerns to appropriate sources for resolution.
• Responsible for handling inbound calls, aiming for one-call resolution, and meeting all call center performance metrics.
• Communicates with other department team members to coordinate a good patient experience.
• Cross-covers multiple EPIC WQs (i.e. Micro hospital, Radiology, Laboratory, Ambulatory Surgery Center, Cancer Center, Radiation Oncology, Infusion, Multispecialty clinc(s).
• Demonstrates behavior consistent with the patient centered care philosophy. Takes initiative in seeking feedback on performance and responses appropriately to constructive feedback given.
• Adhere to UCM attendance policy and performance department expectations.
• Performs other duties as assigned.
• Completes additional responsibilities as directed by management.

Qualifications:

• Associates' degree in business, healthcare or related field and/or at least 5-7 years of Revenue Cycle experience with working knowledge of insurance and benefits required
• Knowledgeable in medical terminology is strongly preferred. Certificate is a plus.
• Knowledgeable in diagnostic and CPT coding and guidelines is strongly preferred
• 3 years of prior Epic experience required
• Knowledgeable in Microsoft Office applications strongly preferred
• High degree of initiative and problem solving ability
• Must be able to prioritize and execute multiple tasks, with accuracy, in a high-pressure environment
• Must be able to demonstrate and maintain a strong customer service orientation and a commitment to excellence in a changing environment
• Excellent communication skills and the ability to interact with people in a variety of contexts. Must respect patient confidentiality and interact with patients, families and other customers with courtesy, tact and discretion.
• Must be strongly invested in a team oriented dynamic environment and possess ability work independently, and make decisions in the best interest of the patient and the Hospitals
• Ability and willingness to cooperate with co-workers, supervisors and physicians to do whatever needs to be done in order to serve the patient. Possess the flexibility to learn and incorporate new systems and processes as technology advances.

Position Details:

• Job Type/FTE: Full Time (1.0 FTE)
• Shift: Days, 9:00am-5:30pm
• Work Location: Hybrid
• Unit/Department: Patient Access Services - Crown Point
• CBA Code: Non-Union

Why Join Us

We've been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an inidual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We're in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you'd like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we're doing work that really matters. Join us. Bring your passion.

UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities

UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.

As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.

Compensation & Benefits Overview

UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.

The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.

Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine.

Title: Account Executive, LTCP (WA, OR, MT, ID, WY, ND, SD, NE, IA, MN, WI - Must live in territory)

Location: (WA, OR, MT, ID, WY, ND, SD, NE, IA, MN, WI ) United States

Job category: Sales

Requisition number: ACCOU018428

• Full-time
• Remote

Job Description:

Job details

Description

Who We Are

Managed Health Care Associates, Inc. (MHA), provides care communities with access, solutions, and insights to help them run their businesses more effectively. Our members include post-acute providers across the care continuum including long-term care, home infusion, and specialty pharmacies, as well as senior living and other group living facilities. Our team of associates are passionate about our common mission of helping people age with grace, and champion our core values of being Curious Learners, Selfless Advocates, and Relentless Finishers.

Who we’re looking for

The primary responsibility of the Account Executive position is to plan and carry out direct sales and customer service activities for MHA’s Post Acute Sales ision.  The Account Executive is responsible for the development and growth of their member base, covering the Long-Term Care class of trade. The Account Executive will be responsible for developing an overall strategy to meet the business sales goals through conversion of competitive accounts, new business acquisition, and penetration of existing member accounts.  The Account Executive will monitor sales and work with internal operations to resolve pricing discrepancies, provide exceptional service to assigned members and maximize opportunities for growth through contract portfolio expansion.  The Account Executive must be able to understand and present the array of MHA contracts, including pharmaceuticals, business products, medical supply, technology, as well as present MHA’s overall value proposition.

You’re engaged and self-motivated with a superior analytical approach to solving problems, constantly driving for improvement and innovation. Your strong communication and organizational skills make you an excellent team player that adds meaningful contributions to our collaborative and fast-paced work environment. As curious learners, we question the status quo and so should you.

What You’ll Be Doing:

Sales Strategy Development:

• Develop and implement sales strategies to penetrate the post-acute care market and achieve company revenue goals.
• Analyze market trends, competitor activities, and customer needs to identify new business opportunities**.**

Account Management:

• Manage the on-boarding process for new accounts and processing required documentation.
• Build and maintain strong, long-lasting relationships with existing key decision-makers in post-acute care facilities, ensuring member satisfaction and retention.
• Conduct regular meetings with clients to understand their needs, provide solutions, and address any concerns.

New Business Development:

• Meet the sales budget including maintaining and generating new sales opportunities within assigned territory including internal sales through emails, cold calling, and referrals.
• Conduct presentations and product demonstrations to prospective clients.
• Utilize all MHA sales and marketing reports to support and articulate value prop and review the opportunities for our member providers.

Collaboration and Communication:

• Work collaborative with Post Acute Sales Team members, including Director, Member Engagement, VP, Post Acute Pharmacy, and Executive VP of the ision to ensure client needs are met and sales strategies are aligned.
• Communicate regularly with management to provide updates on sales activities, client feedback, and market conditions.
• Establish, develop, and maintain positive business and customer relationships with existing accounts within the assigned territory.

Performance Tracking and Reporting:

• Provide proactive Data Analytics to identify, track, quantify and present member business trends and contract opportunities through inidual interactions and or reports that enable members to make timely decisions.
• Track and report on sales performance, including revenue targets, sales pipeline, and client engagement metrics.
• Utilize MHA database and use Salesforce to manage sales activities and member interactions.

What You’ll Bring to the Table:

• Educational Background: Bachelors in business, Marketing, Healthcare Administration, or equivalent experience.
• **Professional Experience:**3-5 years in account management or customer service, preferably in healthcare, with proven sales success.
• Organizational Skills: Territory management, strong organization, strong communication, time management, and ability to work independently or in a team.
• Technical Proficiency: Advanced MS Office (Excel, Word, Outlook, Salesforce) and strong analytical skills

What’s Good to Know:

• Travel: 50-75%
• Upper Central Territory - Must live in territory (WA, OR, MT, ID, WY, ND, SD, NE, IA, MN, WI )

Why Join MHA:

MHA continues to lead by providing purpose-driven and value-based solutions, which preserve the dignity and grace people deserve, regardless of age. Let us be the best place you’ll ever work!

Our associates enjoy the following benefits, and you can, too!

Staying Healthy

- Comprehensive medical, dental, vision and prescription plans with FSA/HSA options inidual and family options

- Teledoc access

- Commuter Benefit Plan

Enjoying Time-Off

- Paid vacation and sick time

- Your birthday day off and a floating holiday

- Paid Parental Leave

Planning for the Future

- 401K with a match

- Life Insurance, short-term & long-term disability insurance

- Access to financial and legal advisors

- Perks and Benefits Discounts

Learning Continuously

- Tuition Reimbursement

- E-learning programs

Making an Impact

- Paid volunteer time-off

The Company

Managed Health Care Associates, Inc. (MHA) is a leading health care services and technology company that offers a growing portfolio of services and solutions to support the erse and complex needs of the post-acute health care provider. MHA provides expertise in Group Purchasing, Managed Care and Payer Contracting, Reimbursement Management, Specialty Pharmacy Solutions, Pharmaceutical Data Analytics, Consultant Pharmacy Software and Legislative Advocacy. Through the delivery of innovative health care services and solutions, MHA helps members increase operational efficiency, maximize business growth, and provide optimum care for their patients.

Founded in 1989, MHA was purchased by Roper Technologies, Inc. in 2013. Roper Technologies is a constituent of the S&P 500, Fortune 1000. The Company operates market-leading businesses that design and develop vertical software and technology enabled products for a variety of niche markets. To learn more please visit www.mhainc.com.

Salary: The salary range for this role is $83,217 - $116,504

This is the lowest to highest salary range for which the role has been evaluated. An employee's position within the salary range will be based on several factors which include, but not limited to education, qualifications, certifications, experience, skills, geographic location, and business or organizational needs.

We offer a comprehensive benefits package which includes:

Benefits:

• Medical, Dental, Vision Coverage (for employee and family)
• Flexible Spending Account & Health Savings Account with Company contributions
• Employee Assistance Program
• Disability Coverage
• Life Insurance
• 401(k) with company match
• Employee Stock Purchase Plan (ESPP) 
• Paid Time Off (PTO), Paid Holidays, Floating Days

Location: Onsite/Remote/Hybrid - As directed by your manager

Managed Health Care Associates, Inc. is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment

Title: Clinical Support Lead

Location: San Francisco United States

Job Description:

The Role:

We are looking for a Lead Clinical Support Specialist to assist in leading one of the clinical teams that uses the Arine platform to deliver excellent outcomes for our customers.

The purpose of the Lead Clinical Support Specialist position is to assist in managing a patient engagement program that achieves five-star results across a variety of Medicare Part C and Part D measures. The Lead Clinical Support Specialist partners with the Lead Clinical Pharmacist to achieve these results by setting a strategic approach with Arine leadership and with other Clinical Care Leads, by managing a dedicated Clinical Care Support team that engages patients, providers and pharmacists to drive excellent medication outcomes, and engaging client teams and Arine Customer Success to align expectations and communicate roadblocks and progress.

This role encompasses all of Arine's Clinical Care team activities. You will be asked to:

• Support oversight of goals, progress, and resource allocation of an Arine full-service clinical project
• Develop intervention strategies to optimize medication utilization, achieve quality measures, and other established goals
• Manage team productivity and timelines to ensure goals are met
• Ensure quality assurance standards are met
• Represent Arine's Clinical Care team at customer meetings, as well as lead internal staff meetings
• Hire, train, and schedule team members and help lead in the growth and development of the team
• Manage and conduct performance reviews for assigned team members
• Respond to questions by patients, providers, and other professional personnel and team members
• Comply with all company policies and state and federal rules and regulations

Who You Are and What You Bring:

• At least 12 months experience managing a Clinical, Patient or Customer Support Team, with a track record of excellence and demonstrated leadership (required), experience within the healthcare field preferred.
• Team management and coaching experience required, preferably within a remote setting.
• Excellent analytical skills
• Ability to quickly problem solve and triage both clinical and operational situations
• Ability to organize and set priorities which accurately reflect the relative importance of job responsibilities
• Excellent communication and project management skills
• Ability to engage with the patients, promote adherence and treat patients with empathy and compassion
• Strong grasp of standard workflows for medication adherence
• Ability to apply judgment and make informed decisions in order to work independently and meet deadlines
• Ability to work effectively within a team and foster effective working relationships and build consensus
• Eagerness to learn new skills in a fast-paced, dynamic environment
• Strong computer skills, including facility with Microsoft Word, Excel, Google Spreadsheets, and Google Documents

Remote Work Requirements:

• An established private work area that ensures information privacy

• A stable high-speed internet connection for remote work

• This role is remote, but you will be required to come to on-site meetings multiple times per year. This may be in the interview process, onboarding, and team meetings

Perks:

Joining Arine offers you a dynamic role and the opportunity to contribute to the company's growth and shape its future. You'll have unparalleled learning and growth prospects, collaborating closely with experienced Clinicians, Engineers, Software Architects, and Digital Health Entrepreneurs.

The posted salary range represents the expected base annual salary for this position and does not include any other potential components of the compensation package, benefits, and perks. Ultimately, the final pay decision will consider factors such as your experience, job level, location, and other relevant job-related criteria. The base annual salary range for this position is $55,000 - $60,000.

• The expected start date of this role is between February 9th - March 30th, 2026.

Title: GIS Billing Agent

Location: Washington United States

Job Description:

The intent of this job description is to provide a representative summary of the major duties, locations, and responsibilities performed by incumbent(s) in this job. Incumbent(s) may not be required to perform all duties in this description, and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description. This job description is not a "contract" between the employee and the Authority. The job duties and essential functions may be changed at the discretion of the General Manager.

General

Job Title:GIS Billing AgentJob Code:PP0111Supervises Directly:NoNew or Revised:RevisedRegular or At-Will:RegularDate Last Revised:1/2/2025Exempt or Non-Exempt:Non-ExemptCompensation Approval Signature: Union/ Non-Union:UnionDepartment Name and Division: CC-Revenue AssuranceSalary Schedule: District Service (DS)Cost Center Code: 600009Grade:DS11Essential Position:YesReports To:Supervisor, GIS Billing EEO Code:ParaprofessionalsWork FormatHybrid

Who We Are & What We Do:

At DC Water, we provide more than 700,000 District of Columbia residents and 24.6 million annual visitors with essential water, wastewater, and stormwater services. DC Water also provides wholesale wastewater treatment services for 1.8 million people in Montgomery and Prince George's counties in Maryland, and Fairfax and Loudoun counties in Virginia. We aspire to be known for superior service, ingenuity, and stewardship to advance the health and well-being of our erse workforce and communities. To achieve this vision, we commit to our shared mission every day-exceeding expectations by providing high quality water services in a safe, environmentally friendly, and efficient manner.

Role Description:

The GIS Billing Agent is responsible for a myriad of billing functions and specializes in new account creation and activation, maintaining GIS impervious area (IA) and billing data and customer records, dispute resolution, account adjustments, and complex (IA) billing resolution, with a strong emphasis on utilizing the Geographic Information System (GIS) to provide accurate and timely billing. Resolves customer's inquiries and provides information and assistance to customers and Meter Operations and works closely with the Department of Permit Operations to ensure new premises are billed timely and accurately. Maintains impervious area related data in the IADB database and uses GIS/JTX to add or edit such data and then transfer it to the customer billing system to generate customer bills

Essential Duties & Responsibilities:

• Provide customer service, in person, by phone and electronic communication for multiple account management activities such as account creation, account analysis, customer requests, billing inquiries and adjustments, account changes, and other management activities.
• Establishes new premises in customer information system including metering setup and billing.
• Responds to customer inquiries related to IAB and new account creation, communicates IAB related facts and issues to customers, co-workers and other related parties in a clear and concise manner that reflects the Authority's position.
• Analyzes account records, land records and other data for accuracy and updates, resolves substantive issues and problems related to the determination of Equivalent Residential Unit (ERU) billing, and handles requests for data and analysis.
• Processes highly technical data changes in relation to IA, and processes requests in a JTX environment ensuring that quality controls are met for data conversion into the enterprise system.
• Monitors and processes accounts that are held due to impervious related questions and concerns.
• Works closely with the Department of Permit Operations for new account identification and creation, to review building permit lists to determine when properties are being renovated and are eligible for meter removal.
• Updates data records to reflect results of construction changes, new accounts or adjustments reached by investigation or negotiation. Research and interprets source documentation, including correspondence, legal documents, construction plans and other technical documents; interacts with the Office of Recorder of Deeds and the Office of Tax and Revenue for resolution.
• Investigates and processes corrections for premises that are in ESRI but not linked to the Customer Information System.
• Utilizes GIS systems to ensure impervious area charges are applied correctly to customers' accounts.
• Performs simple to complex GIS functions under minimum supervision to include geographic patterns, recognizing spatial data, examining raster models and structure, managing vector data, and exploring raster systems.
• Utilizes database systems such as the Impervious Area Database (IADB) and Automated Meter Reader (AMR) system to conduct research and investigations and provide recommendations. Produce maps, plots and other GIS data as requested.
• Schedules, follows up, tracks and documents IA and billing related assignments (such as service orders) to ensure timely and proper resolution using tools such as the Customer Information System (CIS) and Maximo (asset management system).
• Participates in mid-to-high-level meetings with government and other large commercial customers regarding confidential information.
• Acts as Authority representative at court proceedings (and/or administrative hearings) with DC Water's legal representative both with external and internal attorneys providing required documentation to support water and sewer charges.
• Take inbound calls.
• Performs other related duties and projects assigned at the discretion of the immediate supervisor

Supervisory Responsibilities: N/A

Key Working Relationships: Interacts with co-workers throughout the department and the Authority, other government agencies, private organizations, and with the general public.

Skills & Qualifications:

The qualifications listed below are representative of the knowledge, skill, and ability necessary for an inidual to perform each essential responsibility satisfactorily. Reasonable amounts of training are provided.

Required Skills & Qualifications

Required Experience:Five (5) years of progressive experience in a customer service environment with experience in managing data version changes within the GIS application.Minimum Education Requirements:High School diploma or General Educational Development (GED) certificate. Required Skills:Thorough knowledge and understanding of GIS concepts and principles using ESRI, ArcGIS suite of products. Must possess strong customer service skills and GIS/mapping systems Skill in entering and manipulating information in GIS systems and creating and modifying data files. Thorough knowledge of terminology related to GIS systems.Skill in reading and interpreting land development records and related documents.Skill in using the GIS system to research property boundaries.Ability to read and understand standards, maps, and specifications.Ability to analyze data and statistics.Skill in handling issues and problems associated with GIS data/Impervious Area Data.Substantive knowledge of analytical and evaluative methods and techniques.Must have strong organizational skills.Excellent oral and written communication skills. Excellent interpersonal communication and conflict resolution skills.Ability to keep pace with a busy, fast-paced daily environment.Must possess strong computer skills. Utilizes personal computer and maintains a working knowledge of applicable software programs (i.e. MS Word, Excel, Outlook, Teams, etc.).Required Licenses & Certifications: N/AN/ARequired Languages:EnglishPhysical Requirements: General office conditions with a Telework Option A person in this position may be required to work inclement weather conditions. The person in this position is required to have a flexible work schedule and be available to work overtime, weekends, and holidays. Regular and reliable attendance is an essential function of the job.

Preferred Skills & Qualifications

Preferred Experience:Three (3) years of GIS experience preferred.Preferred Education Requirements:An Associates or Bachelor's degree in Geography, Computer Science, or related field.Preferred Skills:Knowledge of geography and street locations within the District of Columbia.

• The work environment characteristics described in the physical requirements section of the required skills & qualifications table are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable iniduals with disabilities to perform the essential responsibilities.

Your Experience at DC Water:

At DC Water, our people make us an industry leader. Join a group of thinkers, innovators, and problem solvers focused on protecting life's most precious resource in the nation's capital.

• Take pride in your work. We provide an essential service and do work that matters. A career at DC Water is an exciting opportunity to help improve the environment and make a lasting difference for the community.
• Connect to a strong culture. Everything we do is grounded in our shared values-accountability, trust, teamwork, customer focus, safety, and wellbeing.
• Be your true self. We are an inclusive organization that embraces ersity, and we recognize and celebrate employees' iniduality and unique contributions.
• Build your skills and career path. We are committed to developing a future-ready workforce by helping our employees develop skills for the jobs of tomorrow.

We are proud to be an EEO/AA employer M/F/D/V.

We maintain a drug-free workplace and perform pre-employment substance abuse testing

The Americans with Disabilities Act prohibits discrimination against "qualified iniduals with disabilities".

Title: Service Team Coordinator- Remote- Call Center

Location:

Miami, Florida, United States of America

Houston, Texas, United States of America

New Orleans, Louisiana, United States of America

St. Louis, Missouri, United States of America

Miami, Florida, United States of America

Decatur, Georgia, United States of America

Jacksonville, Florida, United States of America

Louisville, Kentucky, United States of America

Metairie, Louisiana, United States of America

Philadelphia, Pennsylvania, United States of America

Richmond, Virginia, United States of America

Norfolk, Virginia, United States of America

R0045885

Job Description:

We’re unique.  You should be, too.

We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Service Team Coordinator is responsible for outbound and inbound customer service call handling related to patient scheduling, general inquiries and other patient sales and service call interactions. The incumbent in this role is accountable for providing excellent customer service as they approach each interaction as an opportunity to support better patient health. He/She supports initiatives and medical centers across all ChenMed entities by assisting with key business functions of the department and medical centers and serving patients according to corporate policies and regulations. This incumbent is also responsible for achieving departmental quality, compliance and productivity standards while delivering VIP level customer service. The Service Team Coordinator is a hybrid role which may, when needed, require in-office presence.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

• Operating in a call center environment, receives inbound and makes outbound customer service calls related to patient scheduling, sales calls and other general inquires.
• Responds to patient inquiries based on the ChenMed core model for care.
• Follows up with patients to ensure service satisfaction. Escalates issues/concerns as appropriate.
• Makes appropriate and timely decisions according to department standards, procedures and policies.
• Documents interactions using web-based technology.
• Maintains business relationship by providing prompt and accurate service to promote loyalty.
• Interacts and collaborates with team members across multiple departments to promote VIP customer service and patient interactions.
• Performs other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS AND ABILITIES:

• Competent-level business acuity
• Comprehensive knowledge and understanding of general/core job-related functions, practices, processes, procedures, techniques and methods
• Exceptional verbal communication skills including active listening
• Excellent organizational and multi-tasking skills
• Passion for serving others, particularly seniors, with initiative-taking solutions
• Ability to successfully operate in a demanding environment
• Proficient in keyboarding as well as, Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook; competent in other systems required for the position
• Availability and willingness to work overtime hours as requested by leadership and based on the staffing needs of the business
• Ability and willingness to travel locally, regionally, and nationwide up to 10% of the time
• Spoken and written fluency in English; bilingual a plus (Spanish, Creole, Vietnamese preferred)

EDUCATION AND EXPERIENCE CRITERIA:

• High school diploma or GED equivalent required
• A minimum of 2 years of customer service experience required; in a call center or similar environment.
• A minimum of 2 years experience working in a fast-paced medical setting highly preferred.
• Experience with web-based customer relationship management systems
• Must reside in the Continental United States

PAY RANGE:

$17.0 - $24.26 Hourly

EMPLOYEE BENEFITS

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better.  Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. 

ChenMed is changing lives for the people we serve and the people we hire.  With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.  Join our team who make a difference in people’s lives every single day.

#LI-Remote

Title: Senior Clinical Analyst

Location: United States

Job Description:

What Specialty Networks and Clinical Operations contributes to Cardinal Health

Specialty Networks creates clinical & economic value for independent specialty providers & partners in urology, gastroenterology & rheumatology. The purpose of this organization at Cardinal Health is to help independent specialty providers improve patient outcomes by getting each patient to the right care at the right time. Specialty Networks works with over 11,500 providers across 1,500+ independent specialty physician practices and groups.

The Sr. Clinical Analyst will be responsible for the management and oversight of member accounts utilizing a proprietary data analytics tool for patient identification in urologic disease states. They will focus on helping private practice urology groups with the analysis of patient data, patient identification, data registry and report production to present to physician groups. This Sr. Clinical Analyst will also be responsible for teaching member accounts on best practices for data analysis and collection within the tool itself to ensure end-user success.

This position is remote and can be based anywhere within the United States.

Responsibilities

• Helping private practice urology groups with the analysis of patient data, patient identification, data registry and report production to present to physician groups.

• Management and oversight of member accounts utilizing a proprietary data analytics tool for patient identification in urologic disease states.

• Teaching member accounts (external stakeholders) on best practices for data analysis and collection within the tool itself to ensure end-user success.

• Contacting patients and practices via phone to make recommendations based on data insights and patient qualifications

• Incorporates and demonstrates customer service strategies in dealing with people in order to achieve the organization's goal of providing quality comprehensive urological care

Qualifications

• LPN or RN highly preferred

• 2-4 years working experience, preferred

• Bachelor's degree in related field, or equivalent work experience, preferred

• Urology navigation experience highly preferred; experience working within urology required

• Attention to detail and the ability to communicate effectively with stakeholders internally and externally

• Knowledgeable in healthcare-related computer applications including practice management, electronic health record, etc.

• Working knowledge of Microsoft Office applications (Excel, Powerpoint, Outlook)

• Ability to demonstrate professionalism, compassion, and caring at all times when dealing with others

• Ability to maintain strict patient, physician, staffs and corporate confidentiality

• Communicates in a clear, concise, effective and timely manner, both orally and in writing. Displays well-developed listening skills

• Ability to adapt to constantly changing circumstances while maintaining a professional perspective

What is expected of you and others at this level

• Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks

• Works on projects of moderate scope and complexity

• Identifies possible solutions to a variety of technical problems and takes action to resolve

• Applies judgment within defined parameters

• Receives general guidance and may receive more detailed instruction on new projects

• Work reviewed for sound reasoning and accuracy

Anticipated Salary Range: $68,500 - $80,000

Bonus Eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage

• Paid time off plan

• Health savings account (HSA)

• 401k savings plan

• Access to wages before pay day with myFlexPay

• Flexible spending accounts (FSAs)

• Short- and long-term disability coverage

• Work-Life resources

• Paid parental leave

• Healthy lifestyle programs

Application window anticipated to close: 12/29/25 * if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values ersity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

Title: Customer Success Specialist

(remotely)

Location:

Johannesburg, Gauteng, South Africa

Sarajevo, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina

Metro Manila, Philippines

Tbilisi, Tbilisi, Georgia

Pretoria, Gauteng, South Africa

Belgrade, Vojvodina, Serbia

Type: Full-time

Workplace: Fully remote

Job Description:

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across erse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Success Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver eBL onboarding, training, and client support after contract signing;
• Guide users through full eBL workflows and ensure correct operational procedures;
• Provide functional and operational support to agri-trading firms, vessel carriers, banks, and agents;
• Maintain communication with clients across regions and gather feedback for improvements;
• Handle first-line eBL issues, perform triage, and escalate when needed;
• Create and maintain user guides, knowledge base content, and troubleshooting documentation;
• Maintain deep understanding of client solutions and meet  KPI.

What you need to succeed in this role:

• Fluency in English (at least C1 level);
• 2–4 years of experience in customer success, trade operations, digital adoption, or similar operational roles;
• Strong interpersonal skills for working with operational users across different cultures and organisations;
• Ability to manage multiple parallel tasks without losing structure;
• Strong analytical skills for operational problem-solving;
• Comfortable delivering structured onboarding, user training, and operational support;
• Maintain deep understanding of client solutions and meet  KPI;
• Experience creating training content, knowledge base materials, or user guides;
• Strong analytical thinking and research skills;
• Positive, proactive and responsible attitude;
• Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).

Will be a great plus:

• Bachelor’s degree in Agriculture, Commodities Trading, Supply Chain, Business, or Information Systems.

Benefits:

• Fixed schedule: Monday-Friday, 9am - 5pm CET;
• Opportunity to cooperate fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Rewards for referring friends;
• Balance between project workload and personal time, but also – internal health policy;
• Responsive leadership interested in your development and long-lasting cooperation;
• Greenhouse conditions for self-development;
• A culture built on trust, with no time-tracking requirements.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

So if you're a proactive Customer Success Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!

Over 1200+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.

Know someone perfect for the role? Refer them and get rewarded!

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice_._

Title: Customer Support Team Lead

(South Africa, remotely)

Location:

Johannesburg, Gauteng, South Africa

Cape Town, Western Cape, South Africa

Pretoria, Gauteng, South Africa

Type: Contract

Workplace: Fully remote

Job Description:

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across erse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Team Lead today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Act as main POC for consultants regarding project questions, ticket handling, and workflows;
• Support team understanding of project scope, updates, and expectations;
• Manage shifts, schedule requests, and ensure full coverage;
• Monitor performance, provide feedback, coaching, and handle escalated tickets;
• Onboard new hires and maintain the Training Program and Knowledge Base;
• Document recurring issues and recommend process improvements;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet  KPI;
• Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

• Fluency in English (C1-C2 levels);
• Previous experience in team coordination, leadership, or supervisory roles;
• Experience in mentoring, providing feedback, and conducting performance reviews;
• Strong understanding of project workflows, service quality standards, and escalation protocols;
• Proven ability to lead by example, manage priorities, and resolve conflicts constructively;
• Experience in developing and delivering trainings;
• Previous experience with Zendesk;
• Strong analytical thinking and research skills;
• Positive, proactive and responsible attitude;
• Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload);
• Backup power station.

Benefits:

• Fixed schedule: Monday-Friday, 9am - 6pm CET;
• Opportunity to cooperate fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Rewards for referring friends;
• Balance between project workload and personal time, but also – internal health policy;
• Responsive leadership interested in your development and long-lasting cooperation;
• Greenhouse conditions for self-development;
• A culture built on trust, with no time-tracking requirements.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!

Over 1200+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.

Know someone perfect for the role? Refer them and get rewarded!

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice_._

Title: Customer Success Specialist

(LATAM)

Location:

Buenos Aires, Buenos Aires, Argentina

São Paulo, State of São Paulo, Brazil

Mexicali, Baja California, Mexico

Bogotá, Bogota, Colombia

Brasília, Brasília, Brazil

Type: Contract

Workplace: Fully remote

Job Description:

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across erse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Success Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver eBL onboarding, training, and client support after contract signing;
• Guide users through full eBL workflows and ensure correct operational procedures;
• Provide functional and operational support to agri-trading firms, vessel carriers, banks, and agents;
• Maintain communication with clients across regions and gather feedback for improvements;
• Handle first-line eBL issues, perform triage, and escalate when needed;
• Create and maintain user guides, knowledge base content, and troubleshooting documentation;
• Maintain deep understanding of client solutions and meet  KPI.

What you need to succeed in this role:

• Fluency in English (at least C1 level);
• 2–4 years of experience in customer success, trade operations, digital adoption, or similar operational roles;
• Strong interpersonal skills for working with operational users across different cultures and organisations;
• Ability to manage multiple parallel tasks without losing structure;
• Strong analytical skills for operational problem-solving;
• Comfortable delivering structured onboarding, user training, and operational support;
• Maintain deep understanding of client solutions and meet  KPI;
• Experience creating training content, knowledge base materials, or user guides;
• Strong analytical thinking and research skills;
• Positive, proactive and responsible attitude;
• Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).

Will be a great plus:

• Bachelor’s degree in Agriculture, Commodities Trading, Supply Chain, Business, or Information Systems.

Benefits:

• Fixed schedule: Monday-Friday, 11am - 7pm GMT-3;
• Opportunity to cooperate fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Rewards for referring friends;
• Balance between project workload and personal time, but also – internal health policy;
• Responsive leadership interested in your development and long-lasting cooperation;
• Greenhouse conditions for self-development;
• A culture built on trust, with no time-tracking requirements.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

So if you're a proactive Customer Success Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!

Over 1200+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.

Know someone perfect for the role? Refer them and get rewarded!

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice_._

Title: Customer Success Specialist

(LATAM)

Location:

Buenos Aires, Buenos Aires, Argentina

São Paulo, State of São Paulo, Brazil

Mexicali, Baja California, Mexico

Bogotá, Bogota, Colombia

Brasília, Brasília, Brazil

Type: Contract

Workplace: Fully remote

Job Description:

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across erse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Success Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver eBL onboarding, training, and client support after contract signing;

• Guide users through full eBL workflows and ensure correct operational procedures;

• Provide functional and operational support to agri-trading firms, vessel carriers, banks, and agents;

• Maintain communication with clients across regions and gather feedback for improvements;

• Handle first-line eBL issues, perform triage, and escalate when needed;

• Create and maintain user guides, knowledge base content, and troubleshooting documentation;

• Maintain deep understanding of client solutions and meet  KPI.

What you need to succeed in this role:

• Fluency in English (at least C1 level);

• 2–4 years of experience in customer success, trade operations, digital adoption, or similar operational roles;

• Strong interpersonal skills for working with operational users across different cultures and organisations;

• Ability to manage multiple parallel tasks without losing structure;

• Strong analytical skills for operational problem-solving;

• Comfortable delivering structured onboarding, user training, and operational support;

• Maintain deep understanding of client solutions and meet  KPI;

• Experience creating training content, knowledge base materials, or user guides;

• Strong analytical thinking and research skills;

• Positive, proactive and responsible attitude;

• Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).

Will be a great plus:

• Bachelor’s degree in Agriculture, Commodities Trading, Supply Chain, Business, or Information Systems.

Benefits:

• Fixed schedule: Monday-Friday, 11am - 7pm GMT-3;

• Opportunity to cooperate fully remotely;

• Inclusive international environment;

• Compensation in USD;

• Rewards for referring friends;

• Balance between project workload and personal time, but also – internal health policy;

• Responsive leadership interested in your development and long-lasting cooperation;

• Greenhouse conditions for self-development;

• A culture built on trust, with no time-tracking requirements.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

So if you're a proactive Customer Success Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!

Over 1200+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.

Know someone perfect for the role? Refer them and get rewarded!

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice_._

Title: Customer Support Team Lead

(South Africa, remotely)

Location:

Johannesburg, Gauteng, South Africa

Cape Town, Western Cape, South Africa

Pretoria, Gauteng, South Africa

Type: Contract

Workplace: Fully remote

Job Description:

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across erse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Team Lead today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Act as main POC for consultants regarding project questions, ticket handling, and workflows;
• Support team understanding of project scope, updates, and expectations;
• Manage shifts, schedule requests, and ensure full coverage;
• Monitor performance, provide feedback, coaching, and handle escalated tickets;
• Onboard new hires and maintain the Training Program and Knowledge Base;
• Document recurring issues and recommend process improvements;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet  KPI;
• Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

• Fluency in English (C1-C2 levels);
• Previous experience in team coordination, leadership, or supervisory roles;
• Experience in mentoring, providing feedback, and conducting performance reviews;
• Strong understanding of project workflows, service quality standards, and escalation protocols;
• Proven ability to lead by example, manage priorities, and resolve conflicts constructively;
• Experience in developing and delivering trainings;
• Previous experience with Zendesk;
• Strong analytical thinking and research skills;
• Positive, proactive and responsible attitude;
• Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload);
• Backup power station.

Benefits:

• Fixed schedule: Monday-Friday, 9am - 6pm CET;
• Opportunity to cooperate fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Rewards for referring friends;
• Balance between project workload and personal time, but also – internal health policy;
• Responsive leadership interested in your development and long-lasting cooperation;
• Greenhouse conditions for self-development;
• A culture built on trust, with no time-tracking requirements.