Title: Associate Clinical Specialist (Kansas City, Missouri)

Location: US-Remote

Requisition ID

2025-36150

Category

Clinical

Company (Portal Searching)

FUJIFILM Healthcare Americas Corporation

Position Overview

The Associate Clinical Specialist independently provides customer support of Fujifilm’s ES equipment in the Endoscopy department and/or specified departments. This role manages all relevant equipment and uses its own judgement and decision-making skills to provide troubleshooting and training for the proper handling of our equipment. This position provides on-site, hands-on client support for Fujifilm Endoscopy’s entire product catalog for assigned customers. It serves as the primary clinical resource for the Company and its sales team regionally and handles all related inquiries and issues. The ACS partners with and provides training to all members of the customer’s staff, including physicians, reprocessing department, technicians, and nurses to independently manage and maintain customers’ Fujifilm equipment. Furthermore, it provides service to additional customers within the zone as required. This position reports directly to the Zone Sales Director or Regional Manager.

Company Overview

At FUJIFILM Healthcare Americas Corporation, we’re on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics.

But we don’t stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly.

Ready to innovate, collaborate, and make a difference? Join us and bring your big ideas to life while working in a dynamic, flexible environment that fuels your creativity and drive. 

Our headquarters is in Lexington, Massachusetts, an inspiring healthcare research hub in a historic town. 

Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: https://www.fujifilm.com/us/en/about/region/careers

Job Description

Duties and Responsibilities:

• Serve as the primary resource by providing continuous training and education of Fujifilm’s equipment and/or services for our regional based customers.
• Deliver post sale, face-to-face client support which includes performing all associated responsibilities based upon the agreement with the account system which generally includes:
  • Set up and support Fujifilm video tower / system.
  • Inspect, troubleshoot, and maintain all Fujifilm equipment.
  • Monitor, report, and support repair transactions.
  • Provide Case observation, continuous staff training on Fujifilm technologies, and overall Fujifilm customer and technology support.
• Provide daily maintenance and independent management of the client’s Fujifilm equipment.
  Identify process improvement opportunities and design workflows to improve efficiency and reduce overall repairs using own judgement.
• Serve as primary point of contact for understanding repair history, conducting root cause analysis to troubleshoot issues, and implementing plans to minimize repairs and prevent future handling damages.
• Serve as a clinical liaison by developing and delivering comprehensive weekly and monthly reports to senior management that details installation and usage progress/metrics, staff training needs and effectiveness of completed training, and identifying trends to inform and strengthen KOL (Key Opinion Leader) relationships that support strategic decision making.
• Analyze and present data-driven insights to monitor installation and usage progress, ensuring optimal staff training and identifying trends that influence strategic planning.
• Provide and maintain customer data for integration into a future database application.
• Attend local, regional, and national trade shows as requested.
• Adhere to all safety policies and procedures.
• Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards.

Qualifications:

• High School Diploma or equivalent is required.
• Bachelor’s degree in business, marketing or related quantitative disciplines preferred.
• Minimum of 2 years of field sales or clinical experience desired.
• Knowledge of and experience in GI/pulmonary flexible endoscopy. Experience in advanced therapeutic procedures highly preferred.
• Operate a computer effectively and efficiently, including being proficient in Microsoft Office (i.e. Word, Excel, and PowerPoint) and MS Outlook and other email applications.
• Strong oral and written communication skills to relay technical information and to professionally communicate with internal and external customers and team members at all levels.
• Ability to troubleshoot all Fujifilm endo equipment and determine root cause of issues.
• Strong time management skills.
• Decision-making skills to determine usage of FUJIFILM equipment and type of training needed by customers to effectively utilize the technology.
• Ability to provide expert guidance, training, and support to ensure workflow optimization for Fujifilm and our customers.
• Ability to analyze data to present data driven insights.
• Ability to multi-task and work on several projects simultaneously.
• Ability to prioritize customer requirements.
• Ability to present information in front of small groups of people.
• Ability to understand basic mathematical requirements for discount calculation.

Physical requirements:

• The ability to use hands and fingers to feel and manipulate items, including keyboards.
• The ability to stand, talk, and hear.
• The ability to lift and carry up to 25-50 lbs.
• Close Vision: The ability to see clearly at twenty inches or less.

Travel:

• Travel requirements 50% of the time.
• Full territory for this position includes Kansas City, Missouri. Travel to and service of the entire region is required and expected as part of the job responsibilities.

Salary and Benefits:

• $59,000.00, $8,000 KPI, Company Car
• Medical, Dental, Vision
• Life Insurance
• 401k
• Paid Time Off

* #LI-Remote

In the event that COVID-19  vaccine mandates issued by the federal government, or by state or local government become effective and enforceable, the Company will require that the successful candidate hired for positions covered under relevant government vaccine mandate(s) be fully vaccinated against COVID-19, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.  

Applicants to positions where vendor credentialing or other similar requirements exist to enter facilities will be required to comply with the credentialing requirements of the facilities, including complying with vaccine requirements. 

For all positions, the Company encourages vaccination against COVID-19 and requires that the successful candidate hired be willing to test for the COVID-19 virus periodically and wear a face covering indoors as required, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.

EEO Information

Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.

ADA Information

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department ([email protected] or (330) 425-1313).

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Title: Talent Community

Location: San Francisco Bay Area United States

Job Description:

At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible possible for companies globally. We champion an inclusive and erse culture representative of the communities in which we live and serve. And, we give back to our community by volunteering our time, supporting non-profits, and minimizing our global footprint. Each day, thousands of employees, customers, and partners all over the world trust Talkdesk to deliver a better way to great experiences.

We are recognized as a cloud contact center leader by many of the most influential research organizations, including Gartner and Forrester. With $498 million in total funding, a valuation of more than $10 Billion, and a ranking of #16 on the Forbes Cloud 100 list, now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth.

At Talkdesk, we embrace FAST, our fundamental operating principles that define who we are as an organization. These principles drive us to make the impossible possible. FAST: Focus + Accountability + Speed = Talkdesker.

• Focus: Focus time, energy and attention on what is most impactful for the business and thoughtful about how and when to partner with others.
• Accountability: Hold self and others accountable to meet commitments and drive results. Accept responsibility for successes and failures.
• Speed: Execute with agility and urgency. Act promptly, decisively, and without delay. Make good and timely decisions that keep the organization moving forward.
• Talkdesker: YOU!

Join Our Talent Community! At Talkdesk, we believe that great talent is the key to our success. If you don’t see a current job opening that aligns with your skills and career aspirations, we encourage you to apply to our Talent Community!

By joining our Talent Community, you can:

• Share your resume and professional background with our Talent Acquisition team.

• Be considered for future job opportunities that match your skills, experience, and interests.

• Stay informed about new openings, company updates, and career opportunities at Talkdesk.

Who Should Join?

• Professionals interested in working at Talkdesk across different functions such as Engineering, Sales, Customer Success, Marketing, Operations, HR, Finance, and more.

• Iniduals with erse backgrounds and experiences who want to be part of an innovative and fast-growing company.

• Candidates looking for remote, hybrid, or on-site opportunities across various global locations.

How It Works:

1. Submit your application to our Talent Community by sharing your CV and key details about your experience.

2. Our Talent Acquisition team will review your profile and keep it on file.

3. If a position that aligns with your background becomes available, we’ll reach out to explore the opportunity with you.

Why Join Talkdesk?

• Be part of a dynamic, global company at the forefront of cloud-based customer experience solutions.

• Work in an inclusive and collaborative environment that values innovation, ersity, and growth.

• Gain access to potential career opportunities that match your skills and aspirations.

We’re excited to connect with talented iniduals like you! Apply today and take the first step toward a future with Talkdesk.

Work Environment and Physical Requirements:

Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)

The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, ersity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.

Title: Support Engineer (Bilingual English & Spanish)

Location: Atlanta,GA|  Denver,CO | Miami,FL|  Austin, TX|  or Ashburn , VA

Work Type: Hybrid, Full Time

Job Description:

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling iniduals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

At Featurespace, now part of Visa, we strive to be the world's best software company at protecting our clients and their customers from fraud attacks. We do that with personality, heart and professionalism, cultivating an innovative, fun and positive team atmosphere where everybody can contribute to solving our clients' problems in new, innovative ways. We are always seeking to be the best at what we do and make our customers smile.

We are seeking a Support Engineer to join our Americas Support Team. This is a highly technical customer-facing position that goes beyond what is typically expected in an entry-level support role. You will work directly with enterprise clients, diagnosing complex issues in live fraud detection environments, and partnering closely with engineering to deliver effective solutions.

You will provide support for multiple Featurespace products, including ARIC, deployed across both cloud and on-premises infrastructures. Your work will help ensure mission-critical systems remain reliable, high-performing, and secure, protecting millions of payment transactions from fraud every day.

Starting on a fast-track learning program, you will quickly develop your knowledge and skills in all areas of our products to facilitate getting involved with supporting customer deployments after installation, technical diagnosis of issues, helping to shape processes and building tools to speed up our internal work.

You will be part of the team who is responsible for providing our customers with a world-class service and technical support through all communication channels and touchpoints.

You will act as the single point of contact for our post-deployment customers, engineers and QA to achieve positive and creative outcomes to their support requests.

Responsibilities:

• We hire people with a willingness to adapt to a variable role, so along with the key responsibilities below, we ask for ownership of any other duties as required.
• Act as a primary technical contact for customers in the Americas after deployment.
• Manage inbound support requests via calls, tickets, and email, ensuring timely acknowledgment and clear communication.
• Provide professional updates on case progress and resolution timelines.
• Diagnose application, database, and infrastructure issues with precision.
• Investigate and resolve Linux-based system problems using shell tools and scripts.
• Analyze logs, configurations, and data flows to identify root causes.
• Work with engineers and QA to ensure that issues are resolved, and fixes deployed, in a timely fashion.
• Maintain suitable deployment-specific support documentation.
• Deliver quality by planning and being organized.
• Work on projects as required

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

This role is not able to support any form of sponsorship (This includes support such as : J-1, F-1, CPT, or OPT and employment-based sponsorship such as: H-1B, H-1B1,E-3, O-1, TN and any EAD card holders that may need assistance in the future.)

This position is open to candidates to be based in Atlanta, Denver, Miami, Austin or Ashburn (Atlanta is the preferred location and will not offer any relocation).

Qualifications

Basic Qualifications:

• Minimum of 6 months of work experience or a Bachelor's Degree
• Proficiency in Linux, including command line tools, shell scripting, and log analysis.
• Familiarity with cloud platforms such as AWS or Azure.
• Experience working in a customer-facing role, technical or non-technical.
• Fluent in English and Spanish, both written and verbal.
• Strong problem-solving skills and ability to work under pressure in production environments.

Preferred Qualifications:

• Two or more years of work experience
• A Degree in a scientific or numerate discipline, e.g. Computer Science, Physics, Mathematics, Engineering.
• Experience with MongoDB / NoSQL databases.
• Performance testing and understanding of networking concepts.
• Ability to communicate well internally and with customers, adapting fluidly to different audiences - ranging from highly technical software architects to non-technical business owners.
• An understanding of source control, database architecture and some level of programming (Java or Python preferred)

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 66,600 to 94,150 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Title: Customer Success Manager

Location: United States

Job Description:

Customer Success 

Customer Success Manager

About Record360

We believe that every person deserves simple technology tools that just work. Our mission is to help businesses feel confident sharing high value assets (i.e., equipment, trucks, cars) by providing them with simple tools to inspect, protect and manage their fleets and build relationships of trust with their customers. We aspire to provide amazing experiences to our customers, build simple and impactful products, and become the best versions of our personal and professional selves. Our asset maintenance platform is used by thousands of equipment, truck, and car rental shops and we’re growing fast.

The Role

Your mission is to deliver high quality customer service to our strategic accounts. In this role, you will work with our customers to build strong partnerships, drive adoption of our products/solutions, and ultimately ensure they realize value from their Record360 subscription. In addition to this, you can expect to work closely with a cross-functional Record360 ecosystem including Account Executives, Marketing, Support and Product specialists to develop new value propositions, build awareness and reveal new growth opportunities. The Customer Success Manager serves as the trusted point of contact across the customer lifecycle; onboarding, adoption, advocacy and renewal.

This role reports directly to the Director of Customer Experience.

Responsibilities

● Own and manage a book of business, taking full accountability for renewals, retention, and expansion opportunities.

● Develop and maintain long-term relationships with stakeholders within assigned accounts, serving as the primary point of contact.

● Educate and train users on the Record360 platform, including sharing best practices, customizing email preferences, and providing updates on new features.

● Conduct ongoing account meetings to communicate best practices, provide use case examples, drive expanded functional usage, and communicate new feature releases (e.g., Product Roadmaps & QBRs).

● Closely manage and nurture accounts to identify and mitigate risks, leveraging data-driven insights and health scoring to guide decisions.

● Analyze customer account trends and provide actionable feedback to internal teams to ensure quality standards, customer requirements, and features are properly deployed and addressed.

● Take ownership projects to drive customer success initiatives and operational improvements.

● Engage directly with clients on technical requests, identify common challenges, and propose practical solutions.

● Collaborate cross-functionally with sales, marketing, engineering, and product teams to drive customer outcomes.

● Work closely and harmoniously with fellow CSMs to develop new customer success processes, troubleshoot customer needs, identify upsell opportunities, and mitigate churn/contraction.

Qualifications

● 3-4 years of B2B SaaS customer support, customer success, account management or consulting experience working with accounts of various sizes

● Superb written and verbal communication skills

● Strong customer-facing and presentation skills with the ability to establish credibility with customers

● Positive attitude, empathy, and high energy (High EQ. You're an empathetic, self-aware leader of people)

● Ability to take initiative

● Adaptable. You’re constantly learning and can flex between rolling up your sleeves or delegating responsibilities and empowering your team

● API/Integration competence

● Spanish fluency is preferred but not required.

Job Type: Full-Time, Exempt. Base Salary + Benefits (Medical/Dental/Vision), 100% 401(k) Matching (Up to 4%) + Unlimited PTO + Paid Parental Leave. Fully Remote Work Environment.

The base salary range for this position is $70,000 to $80,000 per year. The base salary actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, experience and training, skills, licenses and certifications, and education among other factors.

POR is an Equal Employment Opportunity employer and does not discriminate in hiring or employment practices. All qualified applicants will receive consideration without regard to race, color, sex, religion, national origin, citizenship, military service, veteran status, disability, genetic information, age, and any other characteristic protected by federal, state, or local laws. POR is committed to providing equal opportunity for all and reasonable arrangements for iniduals with disabilities in employment. To request any special arrangements, please contact Human Resources.

Title: Client Partner Consultant, DentaQuest

Locations:  Milwaukee, Wisconsin

Job type: Hybrid

Job Description:

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.

Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.

DentaQuest manages dental and vision benefits for more than 33 million Americans. Our outcomes-based, cost-effective solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and iniduals. With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all.

Job Description:

Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. Our team members and leaders are expected to foster connection and teamwork by being present in the office at least 2 days per week.

The Opportunity:

The Client Partner is responsible for contract deliverables, including compliance reporting, financial reporting and service level performance reporting. The Client Partner is also responsible for ensuring effective coordination and communication of client requests to ensure client expectations are satisfied.

How you will contribute:

• Responsible for on-going, effective communications and service to the current clients via on-site meetings, conference calls, and day-to-day interaction.

• Provide support to DentaQuest leadership for administration of the client's program, and communicate information accurately and efficiently, to ensure that DQ is meeting and exceeding client expectations, and the terms of the RFP and contract.

• Identify and communicate client expectations to DQ leadership and staff, and ensure expectations are delivered effectively. Resolve issues and strengthen relationships at various professional levels within the client's organization.

• Develop and maintain relationships with appropriate functional areas within DentaQuest to ensure effective contract performance.

• Support innovative business practices and process improvement opportunities for current and prospective clients (e.g., P4Q, QARR, ER Diversion).

• Monitor changes in regulations and fee schedules, and communicate same to ensure compliance with state and federal guidelines.

• Perform functions that support timely and accurate reporting to clients.

• Responsible for updating Office Reference Manuals, implementing corrective action plan response and effectively organizing client audits.

• Develops and submits IODs based on CMS, market- or client-specific program requirements.

• Manages process for obtaining program requirements, documentation, support and other special requests from clients.

• Provides regular updates to senior management on internal and external issues affecting market performance.

• Represent DentaQuest at health fairs, conferences and advisory meetings through the State.

• Other duties as assigned.

• Up to 15% travel required

What you will bring with you:

Required:

• Bachelor's Degree in Business, Healthcare Administration (or related field) or equivalent, relevant work experience.

• Five years' experience working with external clients/customers; proven track record of providing superior service to internal and external customers.

Preferred:

• Well-organized and superior organizational, written and oral communication skills, particularly presentation skills.

• Knowledge of group benefits. Proven ability to provide consultative services to proactively meet customer needs, using management reports, offering training opportunities and recommending innovative solutions.

• Ability to work independently and as part of a team.

• Proficient with general computer software including Microsoft Excel, Word and Outlook.

• Proven problem-solving skills.

• Ability to make good judgment conclusions based on data available with minimal supervision.

• Ability to prioritize and organize multiple tasks with tight deadlines.

• Excellent customer service skills.

Salary:

Salary Range: $63,000 - $94,500

At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your inidual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.

Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you!

We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified iniduals from all backgrounds.

Life is brighter when you work at Sun Life

At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities.

For applicants residing in California, please read our employee California Privacy Policy and Notice.

We do not require or administer lie detector tests as a condition of employment or continued employment.

Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Category:

Sales - Client Relationship Management

Title: People Team Graduate

Location: Houston, Texas, United States of America

Full time

job requisition id R012446

Job Description:

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably.

We're the first software business in the world to have our sustainability targets validated by the SBTi, and we've been recognized for the transparency and ambition of our commitment to ersity, equity, and inclusion. We've also recently been named as one of the world's most innovative companies.

If you're a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers.

For more information about our privacy policy and how to manage cookies, visit our Privacy Policy.

Position: People Team Graduate- US

Employment type: Full-time

Work Type: Hybrid (3 days a week in office)

Work Authorization: This application is intended for candidates that are eligible for full-time work authorization in the United States upon completing their education.

Please be prepared to answer the following in your application:

• Do you now, or will you in the future, require sponsorship for employment visa status (e.g. H-1B, F1, CPT, OPT visa status, etc.) to work legally in the United States?

Benefits:

• Mentorship: You will be assigned a technical mentor to guide you during your Graduate Program
• Continuous Learning: You will be supported to gain the relevant professional development to support your work
• A comprehensive Graduate Development Program
• Upon completion of the Program, the Graduate will become a member of the People Services Team.
• Competitive benefits package

Location: Houston, TX

About Us:

AVEVA is constantly innovating in our pursuit of a high-performance workplace where all our people can thrive. To achieve these goals, we need iniduals who are prepared to drive progress and interact confidently with people at all levels and in a variety of business areas. We seek people with good analytical and communication skills, enthusiasm, integrity and creativity, who thrive in a fast-paced, collaborative environment.

Over 24 months, you'll build insight and experience across the People team at AVEVA, doing meaningful work and contributing to all aspects of the People team. You will have the opportunity to apply your HR skills to practical situations whilst growing your knowledge of People team activities at AVEVA.

During the program, you will complete rotations across three different teams within the People Function. You will learn from colleagues who are experts in their field, while always being encouraged to use your initiative. AVEVA offers further opportunities to increase your learning through internal and on-line training.

A day in the life of an HR Graduate

Because we work across the entire business and span 40+ countries, no two days are the same. You can expect to be:

• Building effective relationships with staff and Managers
• Answering general HR queries as the first point of contact, escalating where appropriate
• Assisting with the administration of the processing of payroll
• Supporting the HR Business Partnering team
• Maneuvering our HRIS (Workday and ServiceNow)
• Gaining hands-on project experience within the People Team including Talent & Reward, People Services, and Talent Acquisition
• Upon completion of the Program, the Graduate will become a member of the People Services Team

Measures of Success

We are always looking to understand how we can help our employees grow. We find that when we set goals, we collectively achieve more.  As a team, we are expected to:

• Deliver key projects, demonstrating initiative and drive
• Maintain accurate documents and records
• Document audits and reviews completed within agreed timescales
• Provide accurate and timely guidance and advice
• Adhere to KPI's
• Grow to support more than one country within People Services

Qualifications

In the People Team, we work across the entire organization and therefore seek people from a variety of academic and professional backgrounds.  We are open to candidates with a wide range of skills and experience and while preferred prior work experience is not required.   Academically, we prefer candidates with the following qualifications:

• For US: A bachelor's degree preferably in social sciences or another business-related subject
• Minimum of 3.0 GPA.

Skills

• Good communication skills both written and verbally - able to succinctly summarize an issue and respond with a thorough answer
• Proactive & solutions focused - the answer is often not at your fingertips and requires some digging
• Collaborative and able to independently seek out answer from various stakeholders and often then closing the loop to ensure we fix the root cause
• Quick learner, comfortable learning and using new software
• Attention to detail - we deal with confidential data every day so confidentiality and accuracy is key
• Customer focused - it's at the center of everything we do
• Diverse & inclusive attitude - we are an amazing blend of people, all carrying different perspectives and respecting each other

The interview selection process will begin in January/February 2026.

AVEVA requires all successful applicants to undergo and pass a drug screen before they start employment. All drug screens are in accordance with federal laws and regulations.

Salary Range:

$63,600.00 - $106,200.00

This pay range represents the minimum and maximum compensation that the position offers, and final compensation can vary within the range depending on work location, job experience, skills, and relevant educational attainment and/or training.

USA Benefits: Competitive salary; high quality healthcare; 401(k) with 6% employer match; FSA and supplemental insurance; paid parental leave; 20 days PTO with increase for time served; 7 days of sick time; 3 days paid volunteering; flexible lifestyle benefits (commuter plans, backup care, emergency leave and fitness/education reimbursement opportunities)

AVEVA requires all successful applicants to undergo and pass a comprehensive background check and drug screen before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria. All drug screens are in accordance with federal laws and regulations.

AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value ersity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.

Title: Claims Team Lead, Auto/Property

Location: Remote · Atlanta, Georgia, United States

Job Description:

$70,000 - $80,000

About Reserv

Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike.

We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.

About the role

As a Team Lead at Reserv, you will be providing support to a Claims Manager (or Sr. Manager) with leadership and claim technical responsibilities. Leadership responsibilities will include overseeing work done within the real property and auto damage adjusting staff. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. This role will balance management responsibilities and inidual contributor responsibilities when volume dictates the need for assistance with a claim.

Who you are

• Highly motivated and growth-oriented, impactful and influential
• Claims professional - you are knowledgeable and have a track record of success in claims adjudication.
• Strong leader - through formal management experience or a proven track record of peer and project leadership, you have demonstrated the ability to motivate, support, and teach a team to help them excel in their roles.
• Tech-oriented - You are excited by the prospect of building a tech-driven claims organization while delivering an excellent service and have proven results leveraging technology and analytics.
• Passionate - Claims professional who cares about their team, the customer, and their experience
• Empathetic leader - You exercise empathy and patience towards everyone you interact with
• Sense of urgency - at all times. That does not mean working at all hours
• Creative - You challenge existing assumptions and find ways of leveraging technology and the talents of your team to address problems
• Curious - You want to know the whole story so you can make the right decisions early and be decisive when it counts.
• Problem solver - You have the ability to take a 'deep e' into the details of the business while staying focused on the big picture.
• Anti-status quo - You don't just wish things were done differently; you act on it
• Communicative - You are comfortable with and understand the importance of all forms of communications throughout the claims process.
• Flexibility - you will need to be able to switch from claims handling to coaching and feedback
• Agility - you must have an agile mindset and the ability to pivot from focus to focus in a moment's notice

What we need

We need you to do all the things typical to the role:

• Responsible for initial onboarding tasks / access and new hire cultural immersion
• SME for first-line questions, escalations, roundtable discussions
• Be consistently dependable in achieving or exceeding goals and overcoming obstacles
• Implement and maintain best practices for claims handling, including claim intake, investigation, evaluation, settlement, and recovery
• Align team with client and customer expectations of the process
• Serve as a resource for escalations
• Foster a positive work environment, promote teamwork, and encourage professional growth and development
• Attract, hire, retain, and provide a high level of training with the support of the rest of the leadership team
• Increased reserve and payment authority with the ability to assist with moderate reviews
• Identify topics and trends to discuss in team Huddles and Elevated Claims Experience Workshops led/co-led by Team Leads, Managers, and other Reserv employees
• Customer Obsession Champions - Active advocates who help leadership cultivate a customer-centric mindset

Requirements

• Active adjuster license required: resident state license if available, otherwise a Designated Home State (DHS) license
• 3+ years of insurance claims experience in multiple lines of business, preference for an auto and/or real property
• 1+ years of leadership experience with a preference for experience managing in a remote environment
• Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications)
• Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes
• Demonstrated commitment to quality, accuracy, and attention to detail
• Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information

Benefits

• Generous health-insurance package with nationwide coverage, vision, & dental
• 401(k) retirement plan with employer matching
• Competitive PTO policy - we want our employees fresh, healthy, happy, and energized!
• Generous family leave policy after 8 months of working with us
• Work from anywhere to facilitate your work life balance
• Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!

Additionally, we will

• Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role
• Work toward reducing and eliminating all the administrative work from an adjuster role
• Foster a culture of empathy, transparency, and empowerment in a remote-first environment

At Reserv, we value ersity in backgrounds, perspectives, and life experiences and believe that ersity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Title: Subrogation Damage Evaluator

Location:  Lakeland, FL, Richardson, TX, Tucson, AZ

Full time

job requisition id

R0061554

Job Description:

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. 

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. 

When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. 

Hybrid role: 4 days a week in office and work from home 1 day a week

Salary: $23.40 - $32.05 per hour commensurate based on location 

GEICO's Payment Recovery Department is looking for a highly motivated, detail-oriented team player with the ability to work in a fast-paced environment. This position as Subrogation Review Damage Evaluator will require the associate to review both auto and property damage physical damage demands, working diligently to bring the claims to closure by authorizing eligible payments. You will do this by reviewing and evaluating the damage demands submitted by adverse carriers, shops, adjusters, claimants, policyholders and appraisers.

We are looking for a candidate with strong communication and negotiation skills to negotiate an agreement with these parties, if possible. Some additional responsibilities include providing auto/property damage assistance to liability claims examiners and support AD field staff by either direct (temporary CAT assignment to the field) or indirect (CAT total loss desk) involvement.

1-2 years of customer service experience preferred

Must be able to work both independently and in a team environment

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

The GEICO Pledge:

Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs.

We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind.  You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes iniduals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified iniduals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Title: Manager, Procurement (Hybrid, TX or AZ)

Location: Richardson, TX or Tucson, AZ, United States

1717 East CityLine Drive Building C17, Richardson, TX, 75082 USA

Position Role Type: Hybrid

Full-time

U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance: None/Not Required

Job Description

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses - Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.

The following position is to join our RTX Enterprise Services team:

The Enterprise Services Procurement team is looking for a Procurement Manager to lead a team of talented procurement professionals across a variety of commodities to support RTX. The successful candidate will supervise a virtual team responsible for the procurement of various goods and services across many commodities in support of the businesses. The ideal candidate will have experience with non-product procurement, sourcing, and execution. This includes terms and conditions negotiations, supplier management, and price analysis. The candidate will have experience in supervisory responsibilities, and customer service excellence. The candidate must be able to lead, guide and motivate the team through changes in scope and direction as our organization continues to grow, upgrade team skill sets and drive service excellence behaviors. The candidate will partner with senior leadership to communicate and build awareness, drive collaborative business relationships, and develop common processes.

What You Will Do

• Provide oversight and daily direction to a team of procurement professionals & leaders located across the country

• Assess team and inidual performance and provide feedback and coaching

• Organize workload across the team, assign backlog, problem solve and handle escalations for negotiations and various issues

• Drive efficiencies, closely monitor, develop strategies and influence performance results on key metrics

• Serve as the escalation path for consumers or stakeholders and engage in problem resolution where needed

• Review purchase order documentation against work instructions and policy

• Increase knowledge sharing and collaboration across teams

• Streamline procurement processes, remove barriers, and support internal customer requirements

• Act as a valued business partner to provide solutions, alternative approaches, and reduce cost impacts to the business

• Track, report, and present to leadership on projects, team metrics, etc.

• Utilize metrics to implement improvements

• Generate a strong focus on customer relationships while motivating team members on delivering internal objectives

• Promote a culture of high performance, innovation, and continuous improvement

• Drive change management and transformation initiatives

• Mentor, train & develop team for career progression

Qualifications You Must Have

• Typically requires a bachelor's degree in supply chain, business management, engineering or equivalent experience and a minimum of 8 years of relevant professional experience or an advanced degree in a related field and a minimum of 5 years of experience. Master's degree or MBA a plus

• Minimum of 2 years of previous supervisory experience leading a team of professionals

• Well-versed experience in supply chain compliance, procurement, and supplier management

Qualifications We Prefer

• Working knowledge of Raytheon's various supply chain systems and the SAP purchasing tools

• Experience with DoD procurement/subcontract compliance with Public Laws, Policies, Federal Acquisition Regulations (FAR/DFAR), and ITAR along with experience negotiating terms and conditions

• Highly organized and can effectively balance competing priorities with strong collaboration skills and the ability to operate effectively within a matrix environment.

• Ability to analyze complex problems, interpret operational needs and develop compliant and sustainable solutions. Data-driven approach with significant experience using metrics to drive performance.

• Outstanding communication, strong presentation, and keen attention to detail. Self-starter with excellent customer relationship/interpersonal skills who can develop effective networks with internal and external customers

What We Offer

Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Work Location: This is a hybrid role, eligible candidates must reside within commuting distance of Richardson, TX or Tucson, AZ.

Relocation Eligible: No

Please consider the following role type definition as you apply for this role:

Hybrid: Employees who are working in hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 101,000 USD - 203,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, inidual performance, business unit performance, and/or the company's performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Iniduals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

Title: Customer Service Representative (Hybrid)

Location: Within 2 hours driving distance from Wood Dale, IL or Brookfield, WI

Work Flexibility: Hybrid

Full-time

Shift: Monday - Friday, 8:30 AM - 5:00 PM CT

Work Flexibility: Hybrid (onsite for training, then onsite approx. 1x/month), overtime based on business needs

Job Description:

What You Will Do:

As a Customer Service Representative, you will provide customer services relating to sales, sales promotions, installations and communications.

• Provide phone support for inquiries from sales and healthcare professionals
• Engage, interact, and respond in a prompt, accurate, courteous and poised manner to encourage positive business relationships with internal and external customers
• Provide feedback and suggestions to improve service levels, internal processes and customer support methodology
• Support Sales Department by providing answers to questions generated by telephone, e-mails and fax; research responses with sales
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
• Determine charges for product requests / usage, collaborate with Accounts Receivable on invoice disputes/discrepancies, take appropriate action required to resolve dispute
• Maintain customer pricing in systems of record, including entering contracts as required
• Implement and support Quality initiatives throughout Customer Service workflow
• Implement procedures to maintain accurate inventory records in the ERP system through proper billing and replenishment processes

What you need:

Required:

• High School Diploma or equivalent
• Two (2) years' relevant work experience
• Minimum 50 WPM typing speed

Preferred:

• Experience as account representative; ERP, CRM, SAP systems
• Hospital or medical field experience; medical terminology

$20.08/hr. - $27.81/hr., salary plus bonus eligible + benefits. Inidual pay is based on skills, experience, and other relevant factors.

Travel Percentage: 10%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to iniduals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Title: Social Media & Events Coordinator (Part-Time & Temporary)

Location: Missouri City, TX, US

Part-time

Type: Temporary

Job Description:

Who We Are

Who You Are 

You are an energetic, people-centered communicator who builds instant rapport with shoppers and families. You understand multicultural communities, speak with authenticity, and explain new concepts in a simple, relatable way. You thrive in fast-paced environments and enjoy engaging directly with the community. Your initiative, cultural awareness, and ability to inspire trust turn each interaction into an opportunity to educate, encourage, and help families access convenient, quality care. 

The Fiesta Mart Brand Ambassador drives community education and activation for the OnMed CareStation located inside Fiesta Mart in Missouri City, TX. This role is designed to increase awareness, drive engagement, and deliver 100-120 new activations through direct engagement, cultural connection, cashier partnerships, and event‑based outreach. The Ambassador is the human connector who turns a new technology into a trusted community healthcare resource. 

Role’s Responsibilities    

Community Events & Outreach 

• Set up tents, signage, tables, swag, and demo materials at FiestaMart. 
• Execute a roadshow across Missouri City, coordinating with local community partners (churches, salons, barbershops, community groups, etc) to promote the OnMed CareStation.  
• Set up outreach table, signage, bilingual flyers, and other assets at each stop. 
• Build long‑term relationships with community partners. 
• Collect and submit tracking sheets daily and weekly. 
• Manage bilingual and large‑print flyers, signage, posters and roadshow kits. 
• Maintain inventory of demo assets, table setup, banners and supplies.

In‑Store Engagement & Shopper Activation 

• Maintain frequent presence inside Fiesta Mart during high‑traffic hours. 
• Provide CareStation tours and demonstrations. 
• Reinforce awareness and trust in the CareStation. 
• Collect testimonial videos 
• Provide tours to overcome customer hesitation and “threshold paralysis.” 
• Approach shoppers to explain CareStation services in English and Spanish. 
• Partner with cashiers and staff to increase mentions and referrals. 
• Assist customers in initiating QR scan surveys.

Social Media Management 

• Create and publish social media content on approved platforms. 
• Highlight testimonials, Champions, events and roadshow activity. 
• Respond to comments using compliant language. 
• Coordinate with OnMed Marketing on approvals and creative requests. 
• Post behind‑the‑scenes, educational content, event photos, and Champions. 
• Support paid advertising campaigns by generating authentic local content.

Champion Network Development 

• Identify 10-15 community Champions through trust-based conversations (Storytellers, Helpers, Organizers, Mayors, Translators). 
• Host bi‑monthly coffee chats for Champions. 
• Distribute Champion lanyards, materials, and recognition items.

Reporting  

• Maintain the Binder Tracking System. 
• Complete weekly dashboard using program templates. 
• Attend weekly OnMed sync meetings with questions, observations and insights. 
• Submit accurate weekly reports to OnMed Client Management. 
• Track all QR scans (threshold crossings) through dashboard tools.

Requirements

Role Requirements

• Deep familiarity with multicultural communities. 
• Strong interpersonal and trust‑building skills. 
• Organized, reliable, and self‑directed. 
• Comfortable with basic technology (QR codes, tablets). 
• Social media savvy.
• Bilingual (English/Spanish) fluency required. 
• Missouri City resident. 
• Drivers license and vehicle. 
• Able to work weekday lunch hours and community roadshow stops.

Required Qualifications 

• 1-3 years experience in social services, community programs, or community health education, or community outreach or other relevant volunteer programs with high engagement and coordination.

• Bilingual (English/Spanish) fluency required. 

• Missouri City resident. 

• Drivers license and vehicle. 

• Deep familiarity with multicultural communities. 

• Strong interpersonal and trust‑building skills. 

• Organized, reliable, and self‑directed. 

• Comfortable with basic technology (QR codes, tablets). 

• Social media savvy 

• Able to work weekday lunch hours and community roadshow stops. 

• Pass background and compliance requirements.

Preferred Qualifications 

• Experience in retail, community outreach, healthcare navigation or social services. 

• Relationships with local community pillars (barbershops, salons, community organizations, etc).

Benefits

The base salary for this role is $20.00 per hour plus discretionary performance bonus. This position is NOT eligible for benefits, paid time off, etc. unless required by law. Position will require 20-30 hours per week including weekends.

OnMed is a proud equal opportunity employer. All qualified applicants will be considered without regard to race, color, creed, religion, gender, sexual orientation, national origin, genetic information, disability, age, marital status, veteran status, or any other category protected by law.

Title: Training Support Representatives - Part-time/Casual

Location: Remote Canada

Type: Part-time

Workplace: Fully remote

Job Description:

Overview

Love live sessions? Calm under pressure? Great with technology? We’ve got a remote role that plays to your strengths! We are building a talent pipeline of casual, part-time Training Support Representatives who have the flexibility to step in as needed to support our 1-to-3-day training programs. The ideal candidate will be quick-thinking, technically savvy (especially with Zoom), calm, and reliable.

As a Training Support Rep, you won’t be front and center, but you will be essential at ensuring our virtual programs are running like clockwork. This role is ideal for iniduals seeking flexible, supplemental work rather than a guaranteed set of hours. Program assignments are scheduled based on business demand, with full-time resources prioritized. Further details regarding work schedule provided in "Additional Information" section below.

Since our founding in 1994, Prosci has been laser-focused on change. By combining our deep understanding of people with a proven methodology rooted in the creation of the ADKAR® model, we’ve helped countless people and organizations thrive. Our solutions empower customers with lasting change resiliency through a unique blend of training, advisory services, and licensing options, including Kaiya, our AI change management coach.

At Prosci, we are a purpose-driven organization full of passionate, curious, and results-oriented people. Working at Prosci means being part of a dynamic team that is dedicated to our purpose of creating a world where change is done right. Join us and be part of a culture that thrives on continuous learning, growth, and making a difference.

Check out our website for more about our team and approach: https://www.prosci.com/about. 

Key Responsibilities:

Technical Support & Troubleshooting

• Set up and test virtual platforms (Zoom, Teams, LMS) prior to sessions.
• Monitor and manage breakout rooms, screen sharing, polls, and engagement tools during live programs.
• Troubleshoot participant connectivity and audio/video issues in real time.
• Coordinate with IT or vendors for escalated technical problems.

Program Operations

• Confirm attendance and ensure sessions stay on schedule.
• Share knowledge check links, track results, and flag issues to the Executive Instructor.
• Manage end-of-day communications and post-session content distribution.
• Assist with uploading materials, permissions, and pre-session tech setup.

Instructor Support

• Act as the Executive Instructor’s technical partner during sessions.
• Handle behind-the-scenes logistics so the instructor can focus on delivery.
• Maintain calm and professionalism under pressure.

Participant Assistance

• Provide real-time support for technical challenges without disrupting the flow of the session.
• Communicate troubleshooting steps clearly and professionally.

Requirements

Success Profile

Qualifications:

Based on this role’s scope and responsibilities, we are seeking candidates with the following minimum qualifications, skills, attributes, and competencies.

• Experience using and troubleshooting virtual platforms including Zoom, Teams, Webex, etc.
• Prior experience in virtual training support or technical customer service strongly preferred.
• Excellent problem-solving and multitasking skills under time pressure.
• Clear, professional communication style.
• Reliable internet connection and quiet home office setup.

Additional Information

Time Commitment & Scheduling

• No guaranteed minimum hours
• Programs run weekdays during the day, evenings and occasional weekends
• Estimated volume:
  • Off season (May–August): approximately 1 program per month
  • Peak season (September–April): up to 2–3 programs per month
• Candidates must be comfortable with short-term, program-based assignments

Training & Onboarding

Selected candidates will complete a 3–4 week paid training and onboarding period to ensure readiness to independently support programs.

Travel Requirements: This role may require up to 10% travel for on-site program support (all expenses paid), but most support will be for virtual programs.

Work Location: This is a remote role in Canada, with a strong preference for Eastern Time Zone.

Compensation: $25-30/hr CAD is the projected hourly rate.

Title: Operations Support Coordinator - Specialty Clinic - Remote

Location: Remote SD US

Job Description:

SUMMARY

The eCare Clinical Operations Support Coordinator is responsible for the coordination of the administrative procedures needed to facilitate daily clinical operations of the Avel eCare Specialty Clinic Service Line. This position coordinates operations of the eCare Service Line as outlined below.

General Hours: Monday-Friday (Dayshift) 

Exempt/Nonexempt: Nonexempt

Department: Specialty Clinic

Hours/FTE: 40 hours per week/1.0 FTE

Reports To: Specialty Clinic Supervisor

ESSENTIAL FUNCTIONS

• Participates in the development of operational and clinical workflow. Assists and educates hub staff on new implementations.  
• Works in conjunction with Clinical Informaticist and our Government Operations Analyst to manage paperwork and activities necessary to establish remote access with external EHRs and assist with activation/deactivation of accounts, software upgrades, staff training, etc.  
• Manages all equipment and connectivity testing, troubleshoot, and issue resolution.  This includes filing IT tickets, following up on issues, education of other employees, working with inidual site personnel, communicating with IT personnel, etc.  
• Assists with implementation tasks and go-live events.  
• Assists with data analysis to determine quality improvement opportunities related to the key performance indicators of the service line.   
• Assists with month-end data compilation and processing.  
• Coordinates with management of physician scheduling and communication.   
• Assists in development and maintenance of policy and procedure to ensure compliant and efficient workflow.  
• Coordinates and tracks scheduling of patient visits and on-demand assessment to facilitate efficient workflow.  
• Receives data and input information into various computer systems, databases, and spreadsheets as directed.  Performs duties in an efficient, accurate and timely manner.   
• Manages incoming phones calls from patients, clinical sites, or providers; demonstrating professionalism and excellent customer service.   
• Completes video equipment checks per unit specific guidelines and troubleshoot as necessary. 
• Performs generalized secretarial duties in an accurate and timely manner to include but not limited to: transpose handwritten or verbal communication to a typed format, edits all typing for typos and correct as necessary, makes copies of products as requested, collate, assemble, and distribute information as directed.    
• Performs tasks, as directed by supervisor/director, to assist in efficient operation of the Service Line to include equipment maintenance.   
• Assists with internal and external customer service activities, including planning and coordinating events, facilitating communication with service line.

EDUCATION and/or EXPERIENCE

• Associates degree or equivalent from a two-year college or technical school preferred. 
• Two years related experience and/or training preferred.

ABOUT AVEL eCARE

Avel eCare is a nationally recognized leader in telemedicine, operating one of the most extensive virtual healthcare networks in the world. Based in Sioux Falls, South Dakota, Avel partners with over 650 healthcare systems, rural hospitals, clinics, and facilities to deliver innovative telehealth solutions. Our services span Behavioral Health, Critical Care, Emergency, Hospitalist, Pharmacy, Specialty Care, Senior Care, and School Health, impacting nearly two million patients annually. 

For three decades, Avel has been at the forefront of healthcare innovation, developing telehealth solutions that reduce costs, save time, and remove barriers to quality care. Join our mission-driven team and help reshape the future of healthcare. 

MISSION

"Every person and every community deserves access to high-quality care." At Avel eCare, we collaborate with local clinicians through telemedicine to ensure high-quality care is available when and where it’s needed most. 

VISION

"Healthcare without boundaries." Avel eCare is a catalyst for change in healthcare, fostering a future defined by service, quality, collaboration, and innovation.

Title: Global Workplace Programs & Office Coordinator

Location: New York, New York

Job Description:

At Algolia, we’re proud to be a pioneer and market leader in AI Search, empowering 17,000+ businesses to deliver blazing-fast, predictive search and browse experiences at internet scale. Every week, we power over 30 billion search requests — four times more than Microsoft Bing, Yahoo, Baidu, Yandex, and DuckDuckGo combined.

In 2021, we raised $150 million in Series D funding, quadrupling our valuation to $2.25 billion. This strong foundation enables us to keep investing in our market-leading platform and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens.

Algolia’s People Team ensures every Algolian has an environment—physical or virtual—where they can do their best work. As we continue to scale globally, providing a consistent, community-driven, flexible workplace experience is central to our culture and strategy.

We are looking for a Global Workplace Programs & Office Coordinator who is organized, proactive, people-centric, and excited to shape the employee experience across our offices. This role is a unique blend of NYC office leadership, global workplace program management, and community-building initiatives, working closely with the Director, People Operations & Workplace and our EMEA Workplace team.

OUR ROLE WILL CONSIST OF: 

NYC Office Management

• Ensure a warm, seamless experience for all employees, candidates, and visitors in our NYC office.
• Maintain a well-run office environment: coordinate with building management, manage mail and deliveries, oversee supplies and snack programs, and ensure space readiness.
• Support office safety and physical security procedures, including managing visitor/vendor access and communications.
• Coordinate onsite activities, meetings, and internal events; partner with global teams to support cross-office engagement.
• Be onsite at least 3x per week, with additional presence during events or key meetings.

Global Workplace Program Management

• Lead global real estate and workplace program renewals with support from the Director, People Operations & Workplace.
• Partner closely with the EMEA Workplace Coordinator to build unified, efficient processes, including global physical security guidelines.
• Maintain and improve programs that foster community and support our flexible workplace model.
• Drive culture and connection across all offices and remote locations through programs such as the Community Leaders Program and Mobility Pass.
• Lead key global initiatives including CSR programs (Global Giving Day, Charity Matching) and our ESG program, such as annual carbon footprint reporting and EcoVadis certification efforts.

YOU MIGHT BE A FIT IF YOU HAVE:

• Care about people and their happiness at work: a sincere customer service approach is key.
• High-energy, team-first, positive attitude.
• Strong communication skills, unquestionable integrity, and ability to handle sensitive matters.
• An ability to work both independently and collaboratively in a team.
• Strong organizational skills with the ability to prioritize time.
• Desire to get things done.
• Keen to learn in a fast growing startup.
• Previous HR experience is preferred but not required.

#LI-Hybrid

Algolia is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, military status, veteran status, disability status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

The annual base salary compensation range for this role reflects US market pay data within this location. The exact compensation offered for this role may vary depending on specific location and job-related knowledge, technical skills, and experience; and is only one part of our Total Rewards philosophy to compensate and recognize employees for their work.

Remote US: Base Salary Pay Range

$89,000—$104,000 USD

FLEXIBLE WORKPLACE STRATEGY:

Algolia’s flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease. We place an emphasis on an inidual’s impact, contribution, and output, over their physical location. Algolia is a high-trust environment and many of our team members have the autonomy to choose where they want to work and when. 

We have a global presence with offices in Paris, NYC, London, Sydney and Bucharest, however we also offer many of our team members the option to work remotely either as fully remote or hybrid-remote employees. Positions listed as "Remote" are only available for remote work within the specified country. Positions listed within a specific city are only available in that location - depending on the role it may be available with either a hybrid-remote or in-office schedule.

WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES:

• GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment.
• TRUST - Willingness to trust our co-workers and to take ownership.
• CANDOR - Ability to receive and give constructive feedback.
• CARE - Genuine care about other team members, our clients and the decisions we make in the company.
• HUMILITY - Aptitude for learning from others, putting ego aside.

We’re looking for talented, passionate people to help build the world’s best search and discovery technology. We value autonomy, ersity, and collaboration. We’re committed to creating an inclusive workplace where everyone is respected and supported—regardless of race, age, ancestry, religion, sex, gender identity, sexual orientation, marital status, color, veteran status, disability, or socioeconomic background.

IMPORTANT NOTICE FOR CANDIDATES - Recruitment Fraud Notice

We’ve recently seen an increase in recruitment scams targeting job seekers. To help protect yourself, please keep the following in mind:

• Our open positions may appear on third-party job boards, but the best way to apply safely is directly through our careers page.
• All genuine communication from Algolia will come from an @algolia.com email address. If you receive an email from someone claiming to work at Algolia who does not have an @algolia.com email address, please do not respond or share any personal information.
• We’ll never ask for payments, purchases, or financial details during the hiring process.

READY TO APPLY?

If you share our values and our enthusiasm for building the world’s best search & discovery technology, we’d love to review your application!

Title: Manager, Customer Success

Location: Remote

Type: Full-time

Workplace: remote

Category: ECE

Job Description:

At StraighterLine we are on a mission to help students succeed!

About Us

StraighterLine is the leading provider of high-quality, affordable, online courses that help learners earn college credit and meet their professional goals. Each year, 150,000 learners take one of StraighterLine’s 215 courses to upskill into new careers or earn credit from over 2,000 colleges and universities worldwide. StraighterLine works with institutions and corporate partners to provide their students and employees with flexible education options that allow them to work and learn at their own pace. Visit www.straighterline.com for more information.

We are building a brand-new Customer Success organization, and we’re looking for an experienced, hands-on leader who is excited to design, launch, execute and scale a world-class customer experience from the ground up. As the Manager of Customer Success, you will lead our efforts to ensure early childhood educators, programs, and partners get maximum value from our products, supporting stronger outcomes for children nationwide.

You will bring your passion for teaching and learning, experience in fast-paced EdTech environments, and a proven track record building high-performance teams to help shape the future of professional development and credentialing in the early childhood market. You will play a key role in shaping departmental structure, customer experience strategy, and long-term operational frameworks as a member of the ision’s leadership team. 

What You’ll Do

• Design and implement the Customer Success function, including strategy, playbooks, onboarding, and performance metrics
• Hire, develop, and mentor a growing team of Customer Success Managers Own customer onboarding, adoption, retention, and expansion strategies with a focus on measurable outcomes
• Build scalable systems and processes across the customer journey: leveraging automation, data insights, and best practices
• Serve as the voice of the customer by partnering cross-functionally with Sales, Implementation, Product, and Support teams
• Monitor customer health and proactively address risks to ensure renewals and drive Net Revenue Retention (NRR)
• Lead QBRs and executive-level conversations with strategic partners, states, and education organizations
• Support program-level reporting and success metrics aligned to credential and training requirements
• Drive customer advocacy and help shape product roadmap through feedback and insights

What You’ll Bring

• 4+ years of Customer Success, Customer Experience, or related experience in SaaS or EdTech
• Direct teaching or early childhood education experience (or strong knowledge of early childhood programs and workforce requirements)
• Experience building or scaling a Customer Success team from the ground up — including hiring, coaching, and process design
• Strong understanding of subscription/renewal metrics, enablement strategies, and customer engagement analytics
• A proactive and resourceful leader comfortable working in a fast-paced, high-growth environment
• Exceptional communication, stakeholder management, and relationship-building skills
• Passion for improving educator outcomes and strengthening the early childhood workforce
• Willingness to be both a strategic leader and a hands-on operator

Bonus Points

• Experience with:
• Professional development and/or credentialing programs (e.g., CDA)
• Head Start, ECE coalitions, state quality initiatives, or workforce development organizations
• Implementing CRM platforms (Gainsight, ChurnZero, Totango, HubSpot, etc.)

Why Join Us

Opportunity to lead a critical function during an exciting stage of growth

Mission-driven work impacting early childhood educators and programs nationwide

Collaborative culture with room for innovation, creativity, and career growth

Working at StraighterLine

StraighterLine team members work every day knowing that they are helping learners on their path to employability and career success. We're an inclusive team that fosters collaboration, that trusts and communicates openly. Like our students, we are lifelong learners and strive for excellence in our work. We are committed to bringing innovative solutions to the field - your ideas will never go unheard. And, best of all, we love to celebrate each other's contributions and wins.

We also know how important a life outside of work is, and the support that employers can contribute.

Our Benefits:

Generous time off policies, 13 public holidays.

Medical, Dental, and Vision Insurance Coverage (*one option full funded by StraighterLine) 

401K Safe Harbor: StraighterLine contributes 3% of your total salary whether you contribute or not

Six weeks paid parental leave

Free StraighterLine courses for you and your family members

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Title: Customer Support Associate (Hybrid - Mexico City)

Location: Mexico City, Mexico

Category: Customer Support

Job Description:

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. 

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team that includes its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

OpenTable is growing quickly so come join us and participate in the excitement! The most important thing you can bring to this role is a real passion for helping people. While there is some technical nature to the role, if you have an interest in connecting to people and the skills for logical thinking, we can teach you the rest. If you come with some computer networking or technical knowledge, even better.

The goal is not to get the customer off the phone as fast as possible (unless that’s what the customer wants). We expect you to go out of your way to not only fix the problem, but have the customer finish the conversation with a smile and with restored faith in OpenTable. Our global customer base is erse so you’ll need to be able to adapt to their various styles accordingly. You will become our best marketing tool, and will help foster a prosperous relationship with both customers!

Please note we can only consider candidates who are able to speak and write Spanish and English.

In this role you will:

Report to the Customer Support Supervisor, our Customer Support Representatives will be responsible for providing support to our customers, answering complex questions on function and usage of products via telephone, email and/or Internet. This person will be the primary contact for our large customer base in North America as well as for OpenTable customers worldwide with the goal of providing excellent service. (How cool that you might get to talk to someone in Australia?)

Report to the Customer Support Supervisor, our Customer Support Representatives will be responsible for providing support to our customers, answering complex questions on function and usage of products via telephone, email and/or Internet. This person will be the primary contact for our large customer base in North America as well as for OpenTable customers worldwide with the goal of providing excellent service. (How cool that you might get to talk to someone in Australia?)

• Answer customer and employee calls, emails, chats, community posts (and any future form of contact we may come up with)

• Provide outstanding service 

• Know your limitations and when you should ask for assistance

• Own the resolution to the problem; don’t leave the customer hanging

• Accurately and efficiently log all contacts in our CRM (Salesforce)

Shift Information:

Shifts are typically scheduled between 7:00 am CST and 12:00 pm CST. While this is the most common range, start times may occasionally vary based on business needs, including overnight work. During peak times/seasons, we may request that you work some overtime, but we’ll always plan ahead to accommodate schedules as best we can. If a regularly scheduled working day falls on a holiday, you may also be required to work, at an increased hourly rate.

Please Apply if:

• You have an interest (or background) in the restaurant or hospitality industry (It’s certainly not mandatory, but we do appreciate any proven experience)

• You start every single day with energy and enthusiasm (even if it takes a few cups of coffee to get there)

• You have the natural ability to know what’s right for the customers and our company, and will lobby to ensure both needs are met - even if it means digging deep to find creative solutions

• You love to tackle problems

• You speak both fluent English and Spanish. You will be required to speak regularly with our Spanish speaking customers. You must also be able to write in English and Spanish for Digital communications.

• You’re the one your family and friends call when their electronics are acting up, or when they need help getting new devices set up

• Value your integrity, and respect the trust our customers place in OpenTable’s products/ brands and would never lie to our clients just to make them happy

• You enjoy the flexibility and challenges that come with a script free environment

• You use your experience and personality to provide excellent service

• You are not only receptive to feedback, but you actively seek it, and look for ways to implement it

Experience Needed:

• Excellent social skills, with a bias towards customer service

• You have Strong communication skills: active listening, writing/typing, informal communications

• Restaurant/ hospitality experience (or even just being a “foodie”) preferred

• You have 1+ year’ experience providing customer support, by phone, email, chat, preferably in a software support environment

• Have experience using current Microsoft Windows and Apple operating systems

• You hold knowledge of iOS and Apple Hardware

Benefits and Perks

• Work from (almost) anywhere for up to 20 days per year
• Focus on mental health and well-being:
  • Company-paid therapy sessions through SpringHealth
  • Company-paid subscription to Headspace
  • Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
• Paid parental leave
• Generous paid vacation + time off for your birthday
• Paid volunteer time
• Focus on your career growth:
  • Development Dollars
  • Leadership development
  • Access to thousands of on-demand e-learnings
• Travel Discounts
• Employee Resource Groups
• Christmas Bonus - 30 days
• 20 days of paid time off a year
• 25% vacation premium
• Private health, dental, and life insurance
• Monthly social events and happy hours

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.

Title: Customer Support Specialist (Hybrid - Mexico City)

Location: Mexico City, Mexico

Category: Customer Support

Job Description:

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. 

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team that includes its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

OpenTable is growing quickly so come join us and participate in the excitement! The most important thing you can bring to this role is a real passion for helping people. While there is some technical nature to the role, if you have an interest in connecting to people and the skills for logical thinking, we can teach you the rest. If you come with some computer networking or technical knowledge, even better.

The goal is not to get the customer off the phone as fast as possible (unless that’s what the customer wants). We expect you to go out of your way to not only fix the problem, but have the customer finish the conversation with a smile and with restored faith in OpenTable. Our global customer base is erse so you’ll need to be able to adapt to their various styles accordingly. You will become our best marketing tool, and will help foster a prosperous relationship with both customers!

Please note we can only consider candidates who are able to speak and write Spanish and English.

In this role you will:

Report to the Customer Support Supervisor, our Customer Support Representatives will be responsible for providing support to our customers, answering complex questions on function and usage of products via telephone, email and/or Internet. This person will be the primary contact for our large customer base in North America as well as for OpenTable customers worldwide with the goal of providing excellent service. (How cool that you might get to talk to someone in Australia?)

• Answer customer and employee calls, emails, chats, community posts (and any future form of contact we may come up with)

• Provide outstanding service 

• Know your limitations and when you should ask for assistance

• Own the resolution to the problem; don’t leave the customer hanging

• Accurately and efficiently log all contacts in our CRM (Salesforce)

Shift Information:

Shifts are typically scheduled between 7:00 am CST and 12:00 pm CST. While this is the most common range, start times may occasionally vary based on business needs, including overnight work. During peak times/seasons, we may request that you work some overtime, but we’ll always plan ahead to accommodate schedules as best we can. If a regularly scheduled working day falls on a holiday, you may also be required to work, at an increased hourly rate.

Please Apply if:

• You have an interest (or background) in the restaurant or hospitality industry (It’s certainly not mandatory, but we do appreciate any proven experience)

• You start every single day with energy and enthusiasm (even if it takes a few cups of coffee to get there)

• You have the natural ability to know what’s right for the customers and our company, and will lobby to ensure both needs are met - even if it means digging deep to find creative solutions

• You love to tackle problems

• You speak both fluent English and Spanish. You will be required to speak regularly with our Spanish speaking customers. You must also be able to write in English and Spanish for Digital communications.

• You’re the one your family and friends call when their electronics are acting up, or when they need help getting new devices set up

• Value your integrity, and respect the trust our customers place in OpenTable’s products/ brands and would never lie to our clients just to make them happy

• You enjoy the flexibility and challenges that come with a script free environment

• You use your experience and personality to provide excellent service

• You are not only receptive to feedback, but you actively seek it, and look for ways to implement it

Experience Needed:

• Excellent social skills, with a bias towards customer service

• You have Strong communication skills: active listening, writing/typing, informal communications

• Restaurant/ hospitality experience (or even just being a “foodie”) preferred

• You have 1+ year’ experience providing customer support, by phone, email, chat, preferably in a software support environment

• Have experience using current Microsoft Windows and Apple operating systems

• You hold knowledge of iOS and Apple Hardware

Benefits and Perks

• Work from (almost) anywhere for up to 20 days per year
• Focus on mental health and well-being:
  • Company-paid therapy sessions through SpringHealth
  • Company-paid subscription to Headspace
  • Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
• Paid parental leave
• Generous paid vacation + time off for your birthday
• Paid volunteer time
• Focus on your career growth:
  • Development Dollars
  • Leadership development
  • Access to thousands of on-demand e-learnings
• Travel Discounts
• Employee Resource Groups
• Christmas Bonus - 30 days
• 20 days of paid time off a year
• 25% vacation premium
• Private health, dental, and life insurance
• Monthly social events and happy hours

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.

Title: Asset Resolution Specialist

Location: Remote

Job Description:

Kiavi is one of the nation’s largest private lenders to residential real estate investors (REIs). We harness the power of data & technology to offer our customers a simpler, more reliable, and faster way to access the capital they need to scale their businesses. 

Formerly known as LendingHome, we’re committed to helping REIs revitalize the approximately $25 trillion worth of aged U.S. housing stock to provide move-in ready homes and rental housing for millions of Americans across the country.

Combining our technology and industry expertise, Kiavi has grown to a team of over 400 and has won many awards over the years including Forbes Fintech 50, Finovate Awards, Best Digital Mortgage Platform, Fast Company’s Most Innovative Companies, and many more. 

• Loans Funded: $27 billion in loans funded
• Homes financed: 100,000+ projects funded for our customers across the country
• Geography: 45 states + D.C. where we lend to REIs so they can revitalize neighborhoods
• Employees: Over 450 employees with competitive benefits and perks

This position can be based remotely in any of our approved hiring regions. Our hybrid distributed workforce philosophy allows us to find the best talent in the country and build erse teams, while allowing our colleagues to work from the location that works best for them. 

The Role

The Kiavi Special Servicing Team is the primary point of contact for our customers after a loan is approved. Our goal is to provide the best mortgage experience for our customers and keep them coming back. As an Asset Resolution Specialist (ARS) with Kiavi you will be the point of contact for customers who need workout assistance on their loan(s). You’ll use strong negotiation and customer service skills to assist customers through workout plans to bring loans current and/or avoid default. You are also able to understand investor guidelines for mortgage modifications and explain these guidelines in a clear manner with customers.

Responsibilities

• The ARS manages a portfolio of loans in default and implements loss mitigation strategies, reviews and validates documents, and answers technical foreclosure questions from borrowers
• Analyzes work-out options based on financial impact for delinquent loans, including foreclosure, short sale, reinstatement, deed in lieu and delivers a proposal for the option that yields the best return for the investor
• Works closely with our investors to negotiate loss mitigation strategies
• Sets clear expectations with borrowers and other involved parties about loan status and communicating possible difficult decisions up to the final resolution
• Manage relationships with internal departments and with business partners
• Ensures all updates, analyses, and decisions are administered/tracked in the appropriate systems
• Generates ideas for improvement or increased efficiency and supports the implementation of new ideas and initiatives
• Responsible for periodic and ad-hoc reporting

Qualifications

• Minimum of 2 years of mortgage experience
• Bachelor’s degree
• Exemplary communication skills, both written and spoken
• Must have the ability to guide customers and investors through the retention and/or liquidation process and navigate on their behalf
• General knowledge about the entire loss mitigation process
• Self-starter with the ability to independently work a pipeline effectively

Kiavi takes a market-based approach to pay, and pay may vary depending on your location. The expected annualized base pay range for this full-time role to be performed remotely is $47,000 - $64,000 + bonus + benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries. Within the range, the successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. Your recruiter can share more about the specific base pay range for your preferred location during the hiring process. Please note that the pay range listed above reflects the base salary only, and does not include the target value of bonus, or benefits.

Benefits and Perks 

• Medical, Dental, and Vision Insurance: Kiavi offers free employee-only coverage for medical, dental, and vision plans. Dependents receive a heavily discounted premium, competitively placed in the 90th percentile for cost.
• Health Savings Account (HSA): For those enrolled in a High Deductible Health Plan (HDHP), Kiavi provides an annual employer contribution to HSAs: $1,000 for inidual coverage and $2,000 for dependents.
• Disability and Life Insurance: Immediate access to short-term and long-term disability insurance, as well as group life and AD&D insurance, with coverage at 1x annual salary.
• Remote Work Policy: Kiavi supports working remotely for day to day activities for most roles and occasionally may ask employees to gather in person for key meetings, training, team building etc. For remote workers, Kiavi offers a one-time office setup reimbursement of up to $500 and a monthly $85 stipend for internet and phone expenses. For in-office workers, Kiavi offers employer contributions to commuter benefits account, either for parking or public transportation.
• Flexible Time Off: Employees are empowered to manage their own time off, with no strict limits, as long as it's approved by their manager.
• Paid Leaves: Up to 8 weeks of paid leave for medical or caregiver purposes, and 12 weeks of paid maternity/paternity leave. Short-term disability leave is also available for birthing mothers.
• 401(k) & Company Match: A 401(k) plan managed by Fidelity, with Kiavi matching 100% of contributions up to 3% of compensation or $8,000 (whichever is less). All employer contributions are immediately vested.

Protect yourself from recruitment scams:

• If you are offered an interview or a role with Kiavi, this will be communicated with you through email, via an official email address ending in @kiavi.com or @lendinghome.com. 
• You will never be asked for payments of any kind during the process.
• We also never communicate with candidates via Whatsapp at any point during the recruitment process. 
• We won’t ask for personal information or data via text message. If you have any concerns regarding how genuine a text message is, please contact your recruiter.
• You can find our official Kiavi careers page here. We advise you to check that the page details and website addresses match if you have any concerns.

Title: Borrower Advocate

Location: Remote

Job Description:

Kiavi is one of the nation’s largest private lenders to residential real estate investors (REIs). We harness the power of data & technology to offer our customers a simpler, more reliable, and faster way to access the capital they need to scale their businesses. 

Formerly known as LendingHome, we’re committed to helping REIs revitalize the approximately $25 trillion worth of aged U.S. housing stock to provide move-in ready homes and rental housing for millions of Americans across the country.

Combining our technology and industry expertise, Kiavi has grown to a team of over 400 and has won many awards over the years including Forbes Fintech 50, Finovate Awards, Best Digital Mortgage Platform, Fast Company’s Most Innovative Companies, and many more. 

• Loans Funded: $27 billion in loans funded
• Homes financed: 100,000+ projects funded for our customers across the country
• Geography: 45 states + D.C. where we lend to REIs so they can revitalize neighborhoods
• Employees: Over 450 employees with competitive benefits and perks

This position can be based remotely in any of our approved hiring regions. Our hybrid distributed workforce philosophy allows us to find the best talent in the country and build erse teams, while allowing our colleagues to work from the location that works best for them. 

The Role

The Kiavi Servicing Team is the primary point of contact for our customers after a loan is approved. Our goal is to provide the best mortgage experience for our customers and keep them coming back. 

As a Borrower Advocate, you will be the dedicated point of contact for borrowers making sure to create and maintain strong, trust-based relationships. ensuring a seamless and positive experience throughout their project's lifecycle. You will interpret the status of a loan and mitigate the risk of it becoming delinquent by proactively reaching out to our customers to determine what can be done to facilitate the satisfaction of the loan, ensuring that both Kiavi and the borrower win.

Key Responsibilities

Relationship Management: Proactively communicate with a pipeline of borrowers, ensuring they have a clear understanding of their loan terms, servicing processes, and post-closing responsibilities.

Project Support: Monitor project progress from the borrower's perspective and provide support for challenges like project delays or budget overruns

.__Issue Resolution: Investigate and resolve all post-closing borrower inquiries and disputes related to servicing, payments, and loan modifications. Advocate for the borrower's needs internally, escalating complex issues to management as needed.

Payment & Account Assistance: Help borrowers understand their statements, payment schedules, and online portal access. Address questions related to interest accrual, principal reduction, and payoff statements.

Default Prevention: Proactively reach out to at-risk borrowers to prevent loans from defaulting. Collaborate with servicing and compliance teams to develop and implement default prevention strategies.

Internal Collaboration: Work closely with cross-functional teams (e.g., servicing operations, special servicing, payment operations, construction) to ensure a cohesive borrower experience. Provide feedback on common borrower challenges to improve processes and represent the borrower's perspective in internal meetings.

Communication & Education: Provide clear and concise communication regarding loan status, draw disbursements, and payment reminders. Educate borrowers on best practices for managing their projects post-funding and develop helpful resources like FAQs.

Documentation: Accurately document all customer interactions in the system of record.

Qualifications

• Bachelor’s degree
• Minimum 1 year of mortgage-related collection, customer service, or sales experience
• Clearly communicate the life-cycle of a mortgage from start to finish and have knowledge of the processing steps involved  
• Build relationships and work closely in a team environment
• Ability to understand customer issues and own any issue through resolution
• Possess broad knowledge of real estate transaction methods
• Leadership/team-lead experience preferred
• Project management experience preferred
• Experience with Excel or spreadsheet equivalent knowledge, Microsoft Office
• Knowledge of Tax, Escrow Analysis, Mortgage Insurance and Hazard Insurance preferred

Kiavi takes a market-based approach to pay, and pay may vary depending on your location. The expected annualized base pay range for this full-time role to be performed remotely is $48,000 to $64,000 + variable bonus + benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries. Within the range, the successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. Your recruiter can share more about the specific base pay range for your preferred location during the hiring process. Please note that the pay range listed above reflects the base salary only, and does not include the target value of bonus or benefits.

Benefits and Perks 

• Medical, Dental, and Vision Insurance: Kiavi offers free employee-only coverage for medical, dental, and vision plans. Dependents receive a heavily discounted premium, competitively placed in the 90th percentile for cost.
• Health Savings Account (HSA): For those enrolled in a High Deductible Health Plan (HDHP), Kiavi provides an annual employer contribution to HSAs: $1,000 for inidual coverage and $2,000 for dependents.
• Disability and Life Insurance: Immediate access to short-term and long-term disability insurance, as well as group life and AD&D insurance, with coverage at 1x annual salary.
• Remote Work Policy: Kiavi supports working remotely for day to day activities for most roles and occasionally may ask employees to gather in person for key meetings, training, team building etc. For remote workers, Kiavi offers a one-time office setup reimbursement of up to $500 and a monthly $85 stipend for internet and phone expenses. For in-office workers, Kiavi offers employer contributions to commuter benefits account, either for parking or public transportation.
• Flexible Time Off: Employees are empowered to manage their own time off, with no strict limits, as long as it's approved by their manager.
• Paid Leaves: Up to 8 weeks of paid leave for medical or caregiver purposes, and 12 weeks of paid maternity/paternity leave. Short-term disability leave is also available for birthing mothers.
• 401(k) & Company Match: A 401(k) plan managed by Fidelity, with Kiavi matching 100% of contributions up to 3% of compensation or $8,000 (whichever is less). All employer contributions are immediately vested.

Protect yourself from recruitment scams:

• If you are offered an interview or a role with Kiavi, this will be communicated with you through email, via an official email address ending in @kiavi.com or @lendinghome.com. 
• You will never be asked for payments of any kind during the process.
• We also never communicate with candidates via Whatsapp at any point during the recruitment process. 
• We won’t ask for personal information or data via text message. If you have any concerns regarding how genuine a text message is, please contact your recruiter.
• You can find our official Kiavi careers page here. We advise you to check that the page details and website addresses match if you have any concerns.

Title: Telephone Triage Registered Nurse

Location: Salem, VA, United States, FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA

Full-time • Work From Home

This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).

Shift Schedule: various shifts available

Introduction

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each inidual is recognized. Submit your application for the opportunity below: Telephone Triage Registered Nurse Parallon

Benefits

Parallon offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

• Free counseling services and resources for emotional, physical and financial wellbeing

• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

• Employee Stock Purchase Plan with 10% off HCA Healthcare stock

• Family support through fertility and family building benefits with Progyny and adoption assistance.

• Referral services for child, elder and pet care, home and auto repair, event planning and more

• Consumer discounts through Abenity and Consumer Discounts

• Retirement readiness, rollover assistance services and preferred banking partnerships

• Education assistance (tuition, student loan, certification support, dependent scholarships)

• Colleague recognition program

• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

We are seeking a Telephone Triage Registered Nurse for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

Job Summary and Qualifications

As a Registered Nurse, you will be responsible for delivering high-quality, patient-centered care in line with the requirements of the department and the standards of practice for the relevant state and specialty. Collaborating with medical providers and the care team, you will provide personalized, comprehensive, and compassionate care, following established nursing models such as "Assess, Perform, Teach, and Manage." You will also act as an advocate for patients, families, and caregivers, embodying the organizations vision, mission, and values to ensure an outstanding patient experience and positive clinical outcomes.

In this role you will:

• Provide nurse advice and triage services to consumers calling with clinical questions

• Provide appropriate compassionate advice to callers using evidence based clinical decision tools to help callers make personal health decisions. Make cross referrals as indicated. Facilitate referrals and event registration through internal transfer mechanisms.

• Utilizes nursing skill and along with approved protocols to provide telephone nurse triage and/or health advice to consumers with clinical questions or symptoms.

• Facilitates referrals for health services as appropriate via telephone and performs all components of call processing

• Ensures performance standards are met and accepts constructive feedback

• Speaks with a pleasant, professional phone voice and provides superior customer service to create an exceptional patient experience.

• Documents caller information and outcomes in a relational database system in accurately and as prescribed by current standards and policies

• Maintains confidentiality, HIPAA and PHI compliance

• Communicates appropriately and clearly with departmental management, co-workers and callers and exhibits willingness to master new work routines and methods Provides homecare, advice and/or education to callers that respects the cultural, spiritual, intellectual/educational, and psychosocial differences of iniduals and preserves caller's autonomy, dignity and rights. Maintains and contributes to a collaborative professional and ethical work environment.

• Actively participates in team meetings and engages in the processes of the contact center

Qualifications that you will need

• Associate Degree in Nursing or RN Diploma -Required
• Bachelors Degree in Nursing- Preferred
• 3+ years of experience in bedside nursing required
• Telehealth experience helpful, not required
• BLS Certification Required

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you find this opportunity compelling, we encourage you to apply for our Telephone Triage Registered Nurse opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Title: Technical Solutions Engineer

Location: Remote

Job Description:

We’re Changing the Rentals Industry

We’re a profitable, growth-stage company specializing in industry-leading martech and data SaaS products for the rentals industry. Originally known for building and operating one of the U.S.’s largest rental marketplaces, Rentable, we have since expanded our portfolio to include two high-growth products: MavenAI, an AI mar-tech solution, and ApartmentIQ, a category-leading competitive intelligence software.

We’re a fully remote team of 100+ spread across the U.S. from coast to coast. We operate on a strict no a**holes policy, and are proud to have built a community of highly performant people that take our work seriously, but not ourselves. And, we're looking for exceptional people to help further accelerate our growth.

While we’ve raised $30MM+ to date from some of the world’s best investors, we’re profitable with a strong balance sheet and an indefinite runway. We pride ourselves on achieving rapid growth without having to incinerate capital. 

If you like the idea of joining an industry-changing company made up of people who genuinely like each other, Rentable could be a great fit for you!

The Role

We’re looking for a dynamic Technical Solutions Engineer to be the ultimate bridge between our cutting-edge ApartmentIQ product and our customers’ biggest challenges. This is a high-impact role where technical meets sales strategy. You won't just be answering questions; you’ll be a key driver of revenue, acting as a trusted advisor who shows the industry exactly how our tech transforms their business.

What You’ll Be Doing:

• Master the Solution: Dive deep into customer needs to architect and propose tailored technical solutions that hit their specific goals.
• Bring the Product to Life: Lead powerhouse demonstrations that go beyond basic features to showcase the real-world ROI and impact of ApartmentIQ.
• Be the Technical "Source of Truth": Own the technical relationship. From initial design and system configuration to troubleshooting during the sales cycle, you are the expert our clients rely on.
• Launch Pilot Programs: Collaborate across Sales and Product teams to execute high-stakes pilots that prove our value to prospective partners.
• Close the Feedback Loop: Work hand-in-hand with Engineering and R&D to stay ahead of product updates, translating customer "pain points" into the requirements that fuel our future enhancements.
• Stay Ahead of the Curve: Keep a pulse on industry trends and competitor moves to ensure our offerings remain the best in the market.
• Hit the Road: Get out into the field! You’ll travel up to 25% for customer meetings and major industry events to represent the brand.

Who You Are:

• Technically Sharp: You have a genuine passion for technical products and the ability to explain complex concepts to anyone.
• Growth-Oriented: you have a "sales-mindset" and love the thrill of helping a customer see the value in a solution.
• Collaborative: You thrive in the space between teams - Engineering, Sales, and Product - making sure everyone is aligned.
• Industry Savvy: You’re curious about the market and always looking for ways to make our product even better based on what you hear from users.

Qualifications:

• 4+ years of experience in technical sales
• Strong technical knowledge of multifamily competitive intelligence, market data, revenue management tools, software, and systems
• Excellent interpersonal and communication skills, with the ability to simplify complex concepts for non-technical audiences
• Proven ability to manage multiple projects and deadlines in a fast-paced environment
• Tech stack experience (Salesforce, Zoom, Salesloft, Gong, Zoominfo, etc.)
• Multifamily sales experience required
• Disciplined, adaptable self-starter 
• Strong networking and interpersonal skills

Why Rentable:

• 100% remote workplace
• Competitive Compensation 
• Flexible Vacation Policy 
• Medical, Dental, and Vision Insurance
• 100% paid Short-Term Disability, Long-Term Disability, and Life Insurance Program
• 401k Program
• No A**hole policy

If you need assistance and/or a reasonable accommodation in the application or recruiting process, please contact your recruiter.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

We want to alert you to potential recruiting scams targeting job seekers. Please note that our company will never request payment, personal information, or any confidential details during the interview process.

Title: Customer Success Manager

Location: United States Remote

Job Description:

Bloomreach is building the world’s premier agentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey.

• We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.
• We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.
• We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.

And we're building all of that on the intelligence of a single AI engine — Loomi AI — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.

About the Role:

Bloomreach is seeking a Customer Success Manager to lead customers through digital experience transformation, with a primary focus on our Search and Merchandising capabilities within Bloomreach. You will drive meaningful impact to our customers’ businesses by improving their eCommerce experience, elevating how shoppers discover and engage with products, and serving as a strategic partner to digital, merchandising, and eCommerce leaders on the forefront of AI in product discovery and merchandising.

As a Customer Success Manager, you will partner with customer leadership and delivery teams to drive a program of change, from envisioning the art of the possible to executing a roadmap that leverages AI-powered search and merchandising to deliver business value. You will collaborate closely with customers and internal Bloomreach teams – Account Management, Product, Technical Services, Business Services, Support – to educate customers on the potential of Bloomreach, translate that potential into measurable eCommerce outcomes, and ensure they are getting the newest ideas and best value from our platform while feeding their ideas and questions back into our product development.

A strong customer orientation, exceptional collaboration skills, intellectual curiosity, and critical thinking background are key elements for success in this role, along with a passion for eCommerce, comfort driving change, and excitement about working at the forefront of AI in search and merchandising. 

While we are open to seeing candidates across the United States, we are ideally looking for someone located in the Mountain or Pacific timezones, as a large swath of your customer base will be located on the West Coast.

What you'll do:

• Influence the mindset of customers and account teams by challenging the status quo and bringing innovative ideas that showcase Bloomreach’s unique value proposition to our customers’ digital experiences
• Demonstrate how a digital experience vision can become a reality by being an expert in digital experiences and the Bloomreach platform
• Provide experience and leadership capabilities to ensure a successful digital experience roadmap where maximum business value is created
• Establish yourself as a trusted advisor to customer teams and internal account teams
• Own the customer satisfaction and value demonstration in strategic accounts

What you'll bring:

• 2–4 years of experience in eCommerce, digital merchandising, or onsite product discovery/search, ideally with hands‑on work using an internal or third‑party Search provider.
• 2+ years of experience with digital experience or commerce technologies (e.g., eCommerce platforms, merchandising, analytics); strong retail/eCommerce business acumen and Search familiarity preferred. Customer Success experience is a plus.
• Analytical and comfortable identifying stories within raw data
• Demonstrated enthusiasm for AI – either prior experience leveraging AI-driven tools or a clear eagerness to learn and apply AI to drive measurable change and impact.
• Have the drive and flexibility to roll up your sleeves and work hard in a fast-moving environment
• Demonstrates a high level of autonomy, with the ability to independently manage tasks and projects from inception to completion with minimal supervision.
• Clear and persuasive communication skills, capable of articulating ideas, strategies, and feedback effectively to internal and external partners, both in writing and verbally.
• Strong presentation skills, with creative and out-of-the-box thinking

Bonus Points

• Hands-on SaaS experience 
• Customer Success experience 
• Experience with Site Search, Merchandising, SEO and A/B Testing tools 
• B2B Experience

Excited? Join us and transform the future of commerce experiences.

The base salary range for this position is $75,000-$95,000, plus bonus & RSU's. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.

Regional benefits:

• Health Care including medical, dental, and vision insurance
• 401k Plan with employer contribution

More things you'll like about Bloomreach:

Culture:

• A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. 

• We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. 

• We believe in flexible working hours to accommodate your working style.

• We work virtual-first with several Bloomreach Hubs available across three continents.

• We organize company events to experience the global spirit of the company and get excited about what's ahead.

• We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.

• The Bloomreach Glassdoor page elaborates on our stellar 4.4/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5

Personal Development:

• We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.

• Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*

• Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.

• Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*

Well-being:

• The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*

• Subscription to Calm - sleep and meditation app.*

• We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.

• We facilitate sports, yoga, and meditation opportunities for each other.

• Extended parental leave up to 26 calendar weeks for Primary Caregivers.*

Compensation:

• Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*

• Everyone gets to participate in the company's success through the company performance bonus.*

• We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.

• We reward & celebrate work anniversaries -- Bloomversaries!*

(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)

Excited? Join us and transform the future of commerce experiences!

If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!

Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.

#LI-Remote

Title: Technical Account Manager - EU / UK

Location: Remote, UK

Job Description:

As a Technical Account Manager, your mission at Marqeta will be to serve as a trusted technical and payments advisor for several strategically important customers, managing all technical aspects of Marqeta’s relationship with them throughout the customer life cycle. You will be on the front line communicating directly with customers while collaborating cross-functionally internally to win new business, increase current business value with existing customers, and strengthen customer relationships.

You will build expertise by learning from the Solutions Engineering, Product and Technology teams who develop and know the platform and solutions. In return, you will deliver critical customer feedback to help shape the roadmap and refine our offerings.

This role can be performed remotely within the UK. We’d love for you to join us!

The Impact You’ll Have

• Trusted Technical Advisor: Whether you’re working with Marqeta’s business development and Account Managers to analyse requirements for a new opportunity, or coordinating an ongoing implementation to ensure its success, you’ll be the trusted technical expert for your customers. Your fellow Marqetans will rely on you to ensure the key technical influencers at our customers and prospects deeply understand our technology, its strategic advantages, and how to quickly get integrated and live. Your customers will rely on you to solve both near-term technical problems and their long-term money movement vision.
• Proactive problem-solver: Your customers will rely on you to solve both near-term technical problems and their long-term money movement vision. You’ll approach issues with empathy, putting yourself in the customer’s shoes and delivering clear recommendations to solve their problems. Over time, you’ll be able to soom out to see the bigger picture, and identify downstream impacts or “gotchas” before they occur. As you learn, you’ll document your findings to train others and create standards that can be repeated across the team and organisation.
• Customer Advocate: You’ll regularly attend product and engineering meetings, providing insight and guidance as the “voice of the customer” to those teams. Your work across teams and with a erse array of customers will afford you unparalleled insights into how Marqeta is enabling customers, the evolution of the competitive landscape, and where and what we should build to remain on the cutting edge of the payments ecosystem.

Who You Are

• 5+ years of customer-facing work experience (i.e., Technical Account Management, Solutions Engineering, or Technical Consulting) in high-tech or financial technology services, leading technical discussions and solutions in a sales engineering, implementation, or technical account management capacity
• Excellent written and verbal communication skills; the ability to clearly articulate technical issues to both technical and non-technical audiences and to explain the impact in business terms 
• Ability to execute quickly and provide quick and effective resolutions; proficient at seeing things from different angles (pros and cons, weaknesses and strengths)
• Ability to facilitate customer collaboration and influence teams across the organisation to achieve desired customer outcomes
• Resourceful problem solver who proactively suggests improvements and challenges the status quo
• Ability to prioritise, manage, and deliver on multiple projects simultaneously; highly motivated and able to work unsupervised against aggressive schedules
• Experience and/or enthusiasm learning & discussing APIs
• Demonstrated strong understanding of fintech (e.g. acquiring, networks, point-of-sale) and  payments background, especially on the issuing side
• Demonstrated ability to identify key customer stakeholders, engage and build relationships without direct supervision

Recruiter for this role

• Lou Devlin

Typical Process

• Application Submission
• Recruiter video call
• Hiring manager video call
• Virtual “Onsite” consisting of 4-5, 45 min calls
• Offer!

Compensation and Benefits

• Premium Private Medical and Dental coverage
• Generous time off program with additional “Floating Holiday days”
• Retirement savings program with company contribution
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Monthly stipend to support our remote work model
• Annual development stipend to support our people's growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave
• Wellbeing programs i.e. Modern Health, HealthKick and much more…

About Marqeta

Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that.  This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.

Marqeta’s Values

– Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do.

– Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish.

– Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes.

– Win as a Team: We succeed together by embracing erse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team.

– Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right.

Equal Employment Opportunity, Accommodations and Privacy 

Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements. 

Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an inidual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit this form with your specific accommodation request.

Title: Relationship Manager, Small Business 2

Location: Sydney, Australia

Hybrid

Job Description:

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. 

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. 

Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.

What's the opportunity? 

As a Relationship Manager, Small Business, you will be a key member of the team leading the growth of our existing business. We’re building a world-class sales organization, and the road ahead is going to be very exciting. 

At Intercom, we are striving to do sales differently. We are asking our customers to put Intercom at the core of their businesses, and we can only do this by putting them at the core of ours. We strongly believe in the overall growth and continued development of each new hire. In joining the Existing Business team at Intercom, you join a community that believes in development and promotion from within. As a rapidly expanding business, there is a high degree of opportunity for progression, creativity, and ownership. 

What will I be doing? 

• Build relationships with Intercom’s small business customers ensuring revenue growth and customer retention
• Work with current customers to understand their business pains, and provide solutions based on our platform to alleviate them
• Develop strategic territory plans outlining opportunities for upsell, cross-sell, expansion to new business units, and achieve business goals
• Develop advanced knowledge of your customers' businesses and goals while accurately forecasting sales pipeline
• Collaborate with Marketing, Product, and Customer Success by providing customer feedback to drive product innovation
• Track and report all key metrics related to customer growth, retention and Intercom product usage growth
• Engage in team development and mentoring

What skills do I need? 

• 2+ years managing a large book of business; 150 accounts (retention, renewals, & account growth) 
• 1+ years selling SaaS products
• Experience managing procurement processes 
• Strong sales instincts and track record hitting and exceeding quota
• Exceptional written and verbal communicator 
• Comfortable and energized operating and problem-solving in a fast-moving organization. 
• Exhibits a growth mindset, intellectual curiosity, and ambition
• Ability to build and maintain deep client relationships across levels in complex organizations
• Demonstrable history of leadership, with both immediate and cross-functional teammates

Benefits 

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up
• Catered lunch every weekday, plus a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Flexible paid time off policy
• Healthcare stipend towards private health insurance for you and your partner/spouse
• MacBooks are our standard, but we also offer Windows for certain roles when needed

Policies 

Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Intercom. We avoid spending time on isive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.  

Intercom values ersity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

Title: Account Executive (Existing Business), Commercial

Location: Sydney, Australia

Job Description:

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. 

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. 

Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.

What's the opportunity? 

As an Account Executive (Existing Business), you will be a key member of the team leading the growth of our existing business. We’re building a world-class sales organization, and the road ahead is going to be very exciting. 

At Intercom, we are striving to do sales differently. We are asking our customers to put Intercom at the core of their businesses, and we can only do this by putting them at the core of ours. We strongly believe in the overall growth and continued development of each new hire. In joining the Existing Business team at Intercom, you join a community that believes in development and promotion from within. As a rapidly expanding business, there is a high degree of opportunity for progression, creativity, and ownership. 

What will I be doing? 

• Build relationships with Intercom’s small business customers ensuring revenue growth and customer retention
• Work with current customers to understand their business pains, and provide solutions based on our platform to alleviate them
• Develop strategic territory plans outlining opportunities for upsell, cross-sell, expansion to new business units, and achieve business goals
• Develop advanced knowledge of your customers' businesses and goals while accurately forecasting sales pipeline
• Collaborate with Marketing, Product, and Customer Success by providing customer feedback to drive product innovation
• Track and report all key metrics related to customer growth, retention and Intercom product usage growth
• Engage in team development and mentoring

What skills do I need? 

• 2+ years managing a large book of business; 150 accounts (retention, renewals, & account growth) 
• 1+ years selling SaaS products
• Experience managing procurement processes 
• Strong sales instincts and track record hitting and exceeding quota
• Exceptional written and verbal communicator 
• Comfortable and energized operating and problem-solving in a fast-moving organization. 
• Exhibits a growth mindset, intellectual curiosity, and ambition
• Ability to build and maintain deep client relationships across levels in complex organizations
• Demonstrable history of leadership, with both immediate and cross-functional teammates

Benefits 

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up
• Catered lunch every weekday, plus a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Flexible paid time off policy
• Healthcare stipend towards private health insurance for you and your partner/spouse
• MacBooks are our standard, but we also offer Windows for certain roles when needed

Policies 

Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Intercom. We avoid spending time on isive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.  

Intercom values ersity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

Sr LTD Case Manager (PLADS)

The Company:  Aflac Columbus

The Location:   Remote, US

The Division:  PLADS

Salary Range: $65,000 - $80,000

We’ve Got You Under Our Wing

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way.

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

Worker Designation – This role is a remote role. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.

What does it take to be successful at Aflac?

• Acting with Integrity
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations

 What does it take to be successful in this role?

• Strong understanding of disability claims management concepts
• Solid understanding of medical terminology/pathology/anatomy
• Ability to verbally articulate clearly, concisely and explain complex situations
• Superior writing skills
• Confident with independent decision making
• Ability to consistently meet deadlines
• Proven ability to work with confidential information
• Moderate skills with Microsoft Office and other software applications
• High level of customer service skills/phone skills
• Strong ability to multi-task and prioritize
• Must have a high level of attention to detail
• Results-driven
• High attention to deliver on departmental/company procedures/practices
• Ability to work Independently
• Strong Negotiation skills

Education & Experience Required

• High School Diploma or equivalent
• 5 or more years of LTD industry claims experience.
• Demonstrated proficiency in product specific areas of STD, LTD or Account Management, and federal and state regulations governing these products and services.

Or an equivalent combination of education and experience

Education & Experience Preferred

• Bachelor's Degree In business, healthcare, or a related field
• 4 or more years of experience in disability management industry managing claims

Principal Duties & Responsibilities

• Makes timely, accurate, and customer-focused Long-Term Disability new and ongoing claim decisions on moderately complex to highly complex claims using advanced independent discretion guided by company procedures and regulatory standards; handles the most complex claims from a clinical and financial perspective; reaches out to obtain relevant clinical, vocational, employer, financial, and other information; compares the information to the terms, limitations, and conditions of the contract/administrative services agreement and applicable procedural documents and renders the claim decision as quickly as possible
• Documents the claims system in an accurate and comprehensive manner; prepares, updates, and utilizes a claim management plan to attain the most appropriate outcome; remains in full compliance with regulatory requirements; demonstrates an above average level of proficiency in product and claims administration techniques; remains fully compliant with operational standards; meets or exceeds claim team operational metrics
• Maintains a superior level of genuine caring and empathetic customer service throughout all interactions; takes appropriate actions to earn the claimant's and employer's trust and confidence; anticipates customer’s needs and takes action as appropriate
• Works with internal partners to support flexibility, collaboration, creating a positive work environment, consistently maintaining professionalism and integrity, actively taking steps to foster high morale, and demonstrating a dedication to excellence
• Mentors and coaches new team members and participates in projects supporting the team's business initiatives
• Performs other related duties as required

Total Rewards

The salary range for this job is $65,000 to $80,000. This range is specific to the job and salary offers consider a wide range of factors that are considered in making compensation decisions, including, but not limited to: education, experience, licensure, certifications, geographic location, and peer compensation. The range has been created in good faith based on information known to Aflac at the time of the posting.

At Aflac, it is not typical for an inidual to be hired at or near the top of the range for the role to allow for future and continued salary growth, and compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate.

In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock.  On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to, sick and safe leave, and adoption and parental leave, in all states and localities.

Title: Strategic Account Service Specialist

Location: Conyers, GA, US, 30013

Workplace: Salaried - Not Overtime Eligible

Department: Sales & Marketing 

Remote

Job Description:

Our Story:

Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and l__eading our industry by Innovating What’s Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony.

 DFR is part of the Climate and Sustainability Technologies segment of the Dover Corporation® (NYSE: DOV). Dover is a ersified global manufacturer with annual revenues in excess of $7 billion. 

 DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.

Job Title:       Strategic Account Service Specialist

Location:       Remote

What we are looking for:

The Strategic Account Service Specialist represents both Anthony and Hillphoenix brands (Dover Food Retail – DFR), creating and maintaining relationships with our customers, dealers, and regional contractors.  This position serves as the primary point of contact and service manager for assigned customers and/or initiatives. The leader in this role is responsible for overseeing, managing, & driving exceptional customer outcomes related to after-sales support for assigned customers. The successful candidate will possess deep commercial refrigeration expertise, project management skills, and the ability to lead & drive results in a highly matrixed organization. This is a key role in gathering information in the field to ensure rapid and complete resolution to quality issues and help identify potential design changes.  This role will work closely with multiple functions in ensuring that we deliver after-sales support with a consistent focus on exceeding our customers’ expectations. 

What you will be responsible for in this role:

• Serve as primary point of contact for assigned customers to communicate to manage communication between the field, the internal team(s) & sales team (s).
• Utilize knowledge of refrigeration, mechanical, hydronic, and electrical machinery to make independent decisions about repairs, modifications, or updates to DFR equipment, by giving direction to the end user or contractor
• Work with contractors and dealers on installation and maintenance of equipment; identifying broad training opportunities and relaying back to training department
• Ensure DFR quality standards are being met through Customer visits and follow-ups
• Works with product management, engineering, and quality to define proper maintenance schedules for DFR equipment for inclusion in technical and installation manuals
• Oversee new equipment start-ups as needed to ensure successful installation and operation, especially with new products
• Serves as subject matter expert for assigned customers & manages communication between the field, the internal team(s), field sales distributors and end-users.
• Systematically diagnoses field issues, creating thorough field reports that include the process used to diagnose, the measurements and observations collected, and finally developing a robust conclusion with recommendations on actions to resolve; this includes scheduling and coordinating work with 3rd party service providers.
• Oversees contractor engagement for assigned customers
• Identify quality and performance trends and report to the appropriate organization to assure root cause problem resolutions
• Develop, manage and drive critical customer KPIs as well as internal metrics
• Minimum 80% travelling requirements with occasional weekend travel when necessary

What are the basic qualifications?

• High School diploma/GED with ten (10) or more years of HVAC or Refrigeration experience and or (8) years in the Commercial refrigeration industry.

What are the preferred qualifications?

• EPA Certification
• Co2 Transcritical
• Co2 Cascade
• Secondary Glycol
• HFC Single Units
• HFC Parallel systems
• BMS System - Danfoss, CPC, Carel, Copeland, Micro Thermo etc
• Prior experience managing projects in an OEM service environment
• Prior experience in managing projects with heavy Engineering and / or Quality participation
• Superior interpersonal and communication skills
• Strong communication skills. Strong MS tools skills (Word, Excel, Powerpoint etc)

To be a great fit for the role:

• Ability to read, interpret & communicate documents such as safety rules, operating and maintenance instructions, and procedure manuals. 

• Ability to write routine reports and correspondence for various equipment support roles to obtain resolve and improve the quality of our equipment to our end user.

• Ability to speak effectively before groups of 4-50 customers or employees of organization.

• Ability to calculate figures and amounts such as, proportions, percentages, area, circumference, and volume. 

• Ability to work independently with or without direct daily supervision

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form with being able to effectively communicate to colleagues, contractor, end user and or a 3rd party when required

• Comfortable / effective with managing multiple projects

• Skilled in using technology / scalable methods in collecting, summarizing, and reporting information

• 3+ years-experience setting up and using project management tools (MS Projects, Excel smartsheet, etc.)

How We Define Our Values and Why You Should Join Our Team:

The backbone behind our collection of outstanding businesses is a team of dedicated employees who protect and enhance our valued reputation for quality and delivering what we promise. It’s our values that define Dover to all of our key audiences: our shareholders, customers, prospective employees and especially to ourselves.

These values must be expressed in our work and embody our actions, as they form the basis by which we do our jobs, make decisions and measure our performance. It’s our unwavering commitment to maintaining our values that defines who we are as a Company.

• Collaborative Entrepreneurial Spirit
• Winning Through Customers
• Respects and Values People
• Expectations for Results
• High Ethical Standards, Openness, and Trust

What’s in it for you?

• Medical, Dental, and Vision
• 401k Retirement Plan
• Flexible Spending
• Paid Holidays

#LI-Remote

Work Arrangement : Remote

Pay Range: $69,000.00 - $124,000.00

We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position.  Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

Benefits: Benefits for this position include:  a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, including business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies.

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.                                             

Dover Food Retail is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Attention Applicants: If you are an inidual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact [email protected] for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.

Fraudulent Recruiting Disclaimer:  Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or other agents, try to engage with online candidates in an attempt to steal personal and/or financial information.  We do not endorse or engage in any recruitment practices that involve payment or personal information outside of our official application and hiring process.  Please verify the authenticity of an invitation to apply for a job, or for a job offer by contacting us directly through our Dover and affiliated operating company websites at https://careers.dovercorporation.com/.  To learn how you can protect yourself, review our Recruitment Fraud Notice on our careers site.

Title: Activation Specialist (Part-Time) - Orlando Radio

Location: Orlando, FL, US, 32804

Part-time

Onsite

Workplace: PT Non-Exempt

Department: Sales & Marketing

Job Description:

Position Overview

The Activation Specialist for Orlando Radio reports directly to the Promotions & Activations Manager and represents the radio stations as a Brand Ambassador at events and on social media, as well as assisting the promotions team in the office by preparing for events, fulfilling contests and prizing, and utilizing other skills to create content across departments.

This role is an entry-level, part-time position, with the opportunity to potentially shadow current CMG employees and assist in videography, graphic design, social media, marketing, promotions, event planning, and sales and programming.

Exceptional communication skills and an energetic personality are a requirement. This role will require working nights, weekends and holidays regularly, as well as the ability to lift 50 pounds.

Essential Duties and Responsibilities

• Engaging with the public at events ranging from client locations to major festivals and concerts, which may require high levels of energy for several hours
• Show up professionally on-site at events, in the office and on social media
• Represent each radio station in the cluster through knowledge of, and passion for, the brands
• Set up and break down of station sound and promotional equipment (tents, banners, speakers, audio PA system) at station events
• Assist with organization and maintenance of station vehicles and promotional equipment
• Compose accurate and detailed event recaps for management
• Effectively communicate with listeners via email, phone and in-person
• Assist in various departments throughout the station as needed, including but not limited to digital content, programming, sales, and engineering

Minimum Qualifications

• Must be a professional team player with customer focus and ability to take initiative and direction
• 18 years of age or older
• Highly adaptable and professional
• Strong interpersonal skills
• Able to multi-task in a high-speed environment
• Exceptional written and oral communication skills including grammar, spelling and the ability to tailor copywriting to each stations’ brand voice
• Must be able to lift 50 lbs.
• Ability to work nights, weekends and holidays throughout the year
• Possess a valid driver’s license and clean driving record
• High school diploma or equivalent required

Preferred Qualifications

• College coursework in marketing, public relations, digital media, preferred
• Videography, event coordination, customer service and/or social media skills preferred
• Bilingual preferred

About Cox Media Group 

Title: Associate Account Analyst

Location: Boston, Massachusetts, United States • New York, New York, United States

Typical Starting Salary

$59,800 to $72,800

Minimum Salary

$53,000.00

Maximum Salary

$80,000.00

Schedule

Full-Time

Hybrid

Job Description:

Description

This is an entry level position within the Account Analyst job family, with a goal of acquiring a basic understanding of risk evaluation on new and renewal business.

This is a hybrid position. Candidates residing within 50 miles of Boston, MA or New York, NY office are required to report onsite twice a week. Please note that this is subject to change.

At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects.

Responsibilities:

• Gathers, organizes and enters information into pricing models; and performs the initial analysis of exposure, loss and coverage for the underwriter.
• Supports the underwriter and agent/broker with highly responsive service by managing the workflow from clearance through policy issuance and file documentation.
• Coordinates service requests in a timely manner.
• Deconstructs submissions by identifying, gathering and entering information into systems, pricing tools and models; flagging referral triggers, and initiating/managing requests to internal service providers (e.g., rating).
• Gathers, analyzes and ensures the accuracy of pricing and proposal information (rating and pricing tool output, proposal language, coverage forms and endorsements, financial and legal agreements and offer/ disclosure /election forms) used by the underwriter to complete the coverage review, hazard analysis, pricing strategy and proposal.
• Provides customer service to brokers and agents to facilitate the processing of business; answers questions, resolves problems on topics such as policy transactions, billing, and service needs.
• Executes post-sale account management workflow, including initiation of billing, policy issuance, acquisition of account agreements and file documentation.
• Initiates pre-renewal communications via conditional/non-renewal notice draft when necessary.
• Supports the underwriter with mid-term account reviews / stewardship, ongoing service, service planning and endorsements.

Qualifications

• Capabilities include critical thinking/problem solving, decision making, customer focus, detail orientation, written/verbal communications, organization, adaptability, courtesy, dependability and ability to learn/apply new information quickly and accurately.
• Knowledge, skills and capabilities typically acquired through 2 or more years of related work experience.
• Associates or bachelor's degree preferred

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive

benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every inidual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Binance is looking to hire a Customer Service Representative (Arabic & English) to join their team. This is a full-time position that is remote or can be based in Amman.

Title: Speech Language Pathologist - Oregon

Location: Prairie City, OR, United States

Full-Time

Remote

Job Description:

Company Summary:

At Pearson, we're committed to a world that's always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it's one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology - and each other to surpass these boundaries - we create seeds of learning that become the catalyst for the world's innovations, personal and global, large and small..

Position Summary:

Working from their home, the Full-Time Speech Language Pathologist will provide virtual speech therapy to K-12 students who are enrolled in Connections Academy virtual public schools. The SLP will connect with students using webcams and web conferencing software, while using the company's online Education Management System to manage their caseload.

Primary Responsibilities:

• Provide high quality speech language services to assigned students while supporting program implementation;
• Planning and implementing inidual and group therapy in a virtual environment;
• Be an expert on assigned school and state specific policies and procedures for implementing LiveSpeech services;
• Maintain a positive working relationship between the LiveSpeech team, and the schools and programs we serve;
• Review and analyze a variety of reports to maintain compliance;
• Maintain a high level of communication with the leadership team and school staff;
• Timely and thorough documentation of therapeutic interventions and progress reports;
• Meet bi weekly with your supervisor;
• Conduct screenings and formal and informal evaluation of all students' communication needs using documented best practices;
• Communicate regularly with parents/learning coaches of students with speech/language needs as well as school special education staff to insure that their IEP goals are being met, and that their needs are addressed in a timely and appropriate fashion;
• Consult with teachers and coordinate the implementation of specially designed instruction as defined in the IEP regarding students with speech/language needs and potential learning issues;
• Special Education case management for select students whose only special education need is speech therapy; this will include scheduling, organizing and conducting IEP related meetings in a virtual environment, as needed;
• Assist, as needed, with the organization and proper implementation of all paperwork, documentation and procedures for the IEP process for select students;
• Maintain accurate and up-to-date data in the company's Education Management System and special education software, including updating secondary IEP systems as directed;
• Adhere to all laws and company policies regarding data protection and security;
• Obtain and maintain all required licenses and clearances as assigned;
• Complete all required professional development, training, and courses required for CEUs to maintain credentials and meet company compliance standards;
• Exemplify the company's core values (brave, decent, imaginative, accountable, curious, customer-centric, and collaborative); and
• Complete additional duties as assigned.

Pearson is focused on providing a flexible work environment to its employees, including the ability to work from home on a regular basis in most positions. We believe that flexibility in work/life balance is a critical part of our culture and employee satisfaction, and we are proud to provide our employees with the ability to work from anywhere, anytime. In exchange, we require that employees have the appropriate means to work remotely, including adherence to our work at home policies regarding home office setup, including but not limited to- privacy of records, technology standards, equipment standards and expectations.

The following equipment will be provided by the company for full-time SLPs:

• Laptop
• 2nd monitor
• Headset
• Webcam

The following equipment will need to be provided by you, as the employee, when working from home:

• Mouse (required)
• Keyboard (required)

Requirements:

• MA or MS in Speech Language Pathology and ASHA Certificate of Clinical Competence
• Valid Oregon Licensure in Speech Pathology
• Ability to obtain and maintain multiple required state certifications and clearances as assigned
• 2+ years experience in K-12 school setting
• Strong technology skills
• High degree of flexibility and ability to work independently
• Excellent communication skills, both oral and written
• Must be able to use a personal electronic device and an email address for two-step authentication.

Capabilities:

• Customer Centric - Acts with a strong customer mindset (both internal and external) and is a visible advocate for students. Builds strong relationships with students and uses them to improve their experience and outcomes.
• Communication - A great communicator who engages teams and stakeholders with thoughtful delivery and messages that resonate.
• Collaborative - Models collaboration, solves problems with peers, builds trust and support.
• Accountable - Can be relied on to complete tasks timely and well, demonstrates "ownership" regardless of the outcome, proactive in exploring and exploiting new opportunities.

Behaviors:

• High level of integrity and transparency
• High degree of flexibility
• Positive attitude
• Evidence of a strong work ethic
• Demonstrated team player

Pearson's Core Values

• We ask why - we challenge the status quo by challenging ourselves.
• We ask what if - we spark curiosity to innovate new possibilities for everyone.
• We earn trust - we build credibility by acting with integrity every day.
• We deliver quality - we hold our customers and consumers in the highest regard, and our work to the highest standards.
• We make our mark - we execute with speed and agility to leave lasting impact on everyone we serve.

Customer Contact Management Team Lead

• Location: Bogotá, Colombia

Full-time

Hybrid

About the job

Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. Ready? As Customer Contact Management Team Lead within our O2C team.

Main responsibilities:

The role of Order to Cash - Customer contact management Team Lead:

• Supervise team that delivers the best customer experience by understanding customer issues, providing the appropriate answer in the best manner
• Monitor KPIs (such as first call resolution rate, dispute lead time), analyze and identify deviation compared to the agreed target
• Address operational issues and follow through to resolution in an effective and timely manner
• Manage stakeholders, both internal and external
• Coach Requests & Disputes analysts, team size is 7-10 FTE's
• Drive continuous improvement initiatives

ORGANIZATIONAL CONTEXT:

Business Operations O2C

KEY ACCOUNTABILITIES:

• Supervise a team that delivers the best customer experience by understanding customer issues, providing the appropriate answer in the best manner for the respective countries in scope
• Responsible for capturing customer requests and claims into the system
• Responsible for requests, queries and disputes resolution of customers; from inbound communication to case closing including related credit/debits note creations in the dedicated system
• Responsible for organizing local and HUB's interactions for the related processes to ensure customer satisfaction
• Monitor operational KPI's and compliance with Sanofi policies (like disputes and returns policies) and guidelines
• In coordination with the Customer contact mgmt. Manager and when necessary with the local stakeholders and customer fulfiment local representatives, elaborate remediation action plan. Ensure continuous improvement of the requests & disputes management process.
• "In the event that the employee receives notice related to quality complaint for Sanofi portfolio products (including medical devices), he/she shall report it to the Quality Department in accordance with the HUB procedure (DTP), within 1(one) business day from receipt."

Supervise, coach Customer contact mgmt Analysts

• Share expertise and provide coaching
• Anticipate workload and allocate resources for effective and efficient delivery
• Employee lifecycle management (recruit, evaluate, develop, reward, retain team)
• Address performance issues and make recommendations for personnel actions
• Shape and promote a culture of collaboration, trust, and teamwork, throughout the team through leadership and effective communication
• Focusing on employee retention and engagement, advise actions to management in this relation
• Create and regularly update job description of direct reports.

Continuous Improvement

• Identify process improvement opportunities through elimination of redundant activities
• Participate in process automation initiatives and ensure seamless adoption and transition
• Participate in regional/global projects as required

Trainings

• Ensure onboarding of new hires and related trainings are organized
• Determine the training need of direct reports, provide the professional trainings of them according to the procedures and work instructions by collaborating with Requests and Disputes Manager

About you

• Experience: At least 3-5 years´s experience in Customer service, Order to Cash & Claims/Customer contact management or similar (essential) preferably in Pharma
• Understand commercial policies, pricing, rebates, on-off invoices, returns and claims policies (essential)
• Experience in running services within a Business Services organization (advantageous)
• Experience in call centers resolving customers issues (advantageous)
• Soft and technical skills: Good business acumen (advantageous)
• Strong problem solving, deductive and analytical skills (advantageous)
• Hands-on experience of Salesforces service cloud (essential) & SAP in S4 Hana preferably
• Knowledge of Microsoft Office and expertise of MS Excel (essential)
• Ability to interact with customers in a professional manner (essential)
• Team player, able to work collaboratively transversally and with front line teams with an end-to-end mindset (essential)
• Good communication skills (advantageous)
• Attentive to customer needs and feedback (essential)
• Leadership
• Ability to work autonomously and take ownership of tasks and processes (essential)
• Ability to organize, prioritize and structure the tasks for oneself and direct reports (essential)
• Attentive to detail and works with precision (advantageous)
• Action oriented, delivery driven, change agent (advantageous)
• Lead by example to deliver high quality service, customer satisfaction (advantageous)
• Education: (ask for qualifications only if they are essential for performing the role)
• Languages: Good command of English/Portuguese or French

Why choose us?

• Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally.
• You'll be part of leading the first experiences a job seeker has with Sanofi and ensuring it is best-in-class and driving conversions.
• You'll be part of a truly erse cross-cultural team and can have real business impact.
• Flexible working policies, including up to 50% remote work.
• Private medical care, life and health insurance, and gender-neutral paid parental leave
• Colombia is one of Sanofi's key locations for new talents, having a big footprint with the Bogota HUB and its best-in-class operation.
• Mexico and Argentina Play an instrumental part in creating best practice and innovation within our 3 vaccines production plants.

Pursue Progress. Discover Extraordinary.

Progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let's pursue progress. And let's discover extraordinary together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

#LI-Hybrid

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let's be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Title: National Service Coordinator - Remote

Location:

• Must live in the St. Louis Metropolitan area or surrounding MO/IL counties
• Must live in the state of Missouri or Illinois

Remote

Job Description:

Overview

As we continue to build our team in support of our vision to the be the world's best and most trusted mobility company, Enterprise Fleet Management, a business line of Enterprise Mobility is excited to announce the opening of a National Service Coordinator!

The National Service Coordinator will primarily be responsible for providing a broad range of support and assistance to both internal and external Fleet Management customers. The National Service Coordinator will be fielding inbound calls and assisting customers with roadside assistance and setting up rentals, as well as relay approval confirmation to repair facilities. In addition, this person will also conduct follow-ups with repair facilities, tow companies and our Fleet drivers.

This is a full-time work from home position that will allow you to work 100% from your home residence in the Metro St. Louis area or surrounding MO/IL counties. Our department operates between the hours of Monday through Friday 5 a.m. - 9 p.m. CST and Saturday 7 a.m. - 4 p.m. CST. The current schedule we are hiring for is a 12:00 pm to 9:00 pm CST Monday through Friday with Thursdays off, and will work Saturdays as well.

The pay range for this position is $18.99 TO $20.24 per hour. Pay within the range will be determined based on numerous factors including, but not limited to, relevant education, qualifications, experience, skills, performance, time in position, and business or organizational needs.

Enterprise Fleet Management also offers a benefits package including paid vacation and choice time days; medical, dental, and vision insurance benefits; dependent spending account, health savings account, life and disability insurance; fertility benefits, Employee Assistance Programs; profit sharing, a 401(k) employer match, discounts and more!

Company Overview

Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies and organizations with medium-sized fleets. With more than 50 fully staffed offices nationwide, our team of experts can assemble a customized or full-service fleet management program that is just right for each business. With a North American fleet of 725,000 vehicles and growing at over 7 percent, the opportunity with Enterprise Fleet Management is tremendous. Our business continues to thrive, and we remain committed to the investment in and the development of our people. We do the right thing by our customers and employees every time and in every situation. Not only is that great for business (as seen in our global growth and success) it's also great for employees.

Responsibilities include:

• Coordinate roadside assistance through vendor partners by taking phone calls, dispatching service through vendor portals, and monitoring live jobs.
• Set up replacement rentals when clients are in need of alternative transportation.
• Research delays for roadside service, communicate with vendor partners to obtain status of live jobs, and evaluate available options to make decision on how to best assist driver.
• Consult customer decision makers regarding the vehicle repair service process.
• Assisting with relaying repair approvals to repair facilities on behalf of the client
• Providing timely follow-up to ensure prompt service for clients
• Maintaining regular communication efforts with third-party vendors as well as Fleet drivers
• Identifying and escalating customer service opportunities related to roadside assistance
• Assist drivers with general vehicle service questions or concerns.

Equal Opportunity Employer/Disability/Veterans #LI-REMOTE

Qualifications

Minimum Qualifications:

• Must be 18 years of age or older
• Must live in the St. Louis Metropolitan area or surrounding MO/IL counties
• Must live in the state of Missouri or Illinois
• Two (2) years experience with customer and/or vendor support
• Two (2) years of administrative support experience
• Proven success in problem/conflict resolution or negotiation
• Intermediate proficiency with Microsoft Office applications (Word, Excel, and Outlook)
• Must have the ability to meet all work-from-home technical requirements
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

Competency-Based Qualifications:

• Executing
• Customer Service
• Detail Oriented
• Analyzing
• Communication
• Flexibility

Work From Home (WFH) Requirements:

• Must have reliable and consistent high-speed internet access provided by a terrestrial cable or fiber provider (no DSL or satellite)
• High-speed Internet connection with a minimum validated upload speed of 5Mb and download speed of 25Mb is required. Connection latency must be less than 100ms. (Please validate using a speed test tool such as http://www.speedtest.net/)

Title:  Contract Manager

, Upmarket - German Speaker

Location: Remote - Germany

Job Description: POS-31255

As a Contract Manager at HubSpot, you will be responsible for handling all assigned customer contracts. This includes communicating directly with customers and internal colleagues to ensure the accurate resolution of customer inquiries and the execution of customer renewals. As part of our customer-focused, results-driven organization, you will also be responsible for managing a high volume of account-related tasks centered on maximizing customer investment with HubSpot. 

This role is available for all work preferences @home @flex @office in Germany. 

In this role, you’ll get to:

• Negotiate value-driven renewals and contract changes while ensuring a superb customer experience.
• Work collaboratively with customers and internal stakeholders to grow accounts and drive incremental opportunities.
• Lead a substantial number of customer calls (approx 42 a month)
• Collaborate with Sales Representatives, Customer Success Managers, and Management to execute the contract renewal process and ensure a positive experience for the customer. 
• Establish cooperative working relationships with customers.
• Lead forecasting discussions and pipeline reviews with internal colleagues.
• Contribute to the growth of the Contract Management Organization by providing feedback and piloting new processes and playbooks.

We are looking for people who:

• Fluency in English and German
• Have healthy negotiation or sales experience
• Are passionate about creating a great customer experience
• Solve problems with curiosity and creativity
• Seek to understand multiple perspectives in a situation
• Have prior account management and/or customer retention experience
• Show clear communication skills with the ability to effectively lead a phone conversation
• Possess prioritization and organizational skills with attention to detail
• Embrace a dynamic and motivating environment
• Invest in relationships with customers and colleagues
• Contribute to a positive team environment of equality and inclusion

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.

India Applicants: link to HubSpot India's equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. 

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

• HubSpot Careers
• Life at HubSpot on Instagram

HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.

Title: BCBS Claims Specialist II

Location: Bellevue, Washington, United States

Workplace: Fully remote US

We hire people from across the US (excluding the state of Hawaii and the cities of Los Angeles and San Francisco). 

Job Description:

HMA is the premier third-party health plan administrator across the PNW and beyond. We relentlessly deliver on our promise to provide medium to large-size employers with customized health plans. We offer various high-quality, affordable healthcare plan options supported with best-in-class customer service. 

We are proud to say that for three years, HMA has been chosen as a ‘Washington’s Best Workplaces’ by our Staff and PSBJ™. Our vision, ‘Proving What’s Possible in Healthcare™,’ and our values, People First!, Be Extraordinary, Work Courageously, Own It, and Win Together, shape our culture, influence our decisions, and drive our results.

What we are looking for: We are always searching for unique people to add to our team. We only hire people that care deeply about others, thrive in evolving environments, gain satisfaction from being part of a team, are motivated by tackling complex challenges, are courageous enough to share ideas, action-oriented, resilient, and results-driven. 

What you can expect: You can expect an inclusive, flexible, and fun culture, comprehensive salary, pay transparency, benefits, and time off package with plenty of personal development and growth opportunities. If you are looking for meaningful work, a clear purpose, high standards, work/life balance, and the ability to contribute to something important, find out more about us at: www.accesshma.com

How YOU will make a Difference:

As a Claims Specialist, you’ll be at the heart of our mission to deliver exceptional service. Working alongside a dedicated team, you’ll ensure the accurate and timely processing of medical, dental, vision, and short-term disability claims that HMA administers for our members.

Your role goes beyond handling claims, you’ll be a key player in shaping a positive healthcare experience for our members. Every claim you interact with helps someone navigate their healthcare journey with confidence, making your work both meaningful and impactful.

What YOU will do:

• Research and process ITS claim adjustments, returned checks, refunds and stop payment in an accurate and timely manner
• Communicate with local Blue plans utilizing real time chat 
• Process priority claims and general inquiries 
• Respond to appeals and correspondence regarding claims functions
• Support team members and be open to providing assistance when and where needeBecome a SME regarding BCBS network

Requirements

• High school diploma required
• 3-5+ years of claims processing experience
• 2+ years of BCBS claims processing experience required
• Strong interpersonal and communication skills
• Strong attention to detail, with high degree of accuracy and urgency
• Ability to take initiative and ownership of assigned tasks, working independently with minimal    supervision, yet maintain a team-oriented and collaborative approach to problem solving
• Previous success in a fast-paced environment

Benefits

Compensation:

The base salary range for this position in the greater Seattle area is $28/hr - $32/hr for a level II and varies dependent on geography, skills, experience, education, and other job or market-related factors. While we are looking for level II, we may consider level III for highly qualified candidates. 

Disclaimer: The salary, other compensation, and benefits information are accurate as of this posting date. HMA reserves the right to modify this information at any time, subject to applicable law.

In addition, HMA provides a generous total rewards package for full-time employees that includes:

• Seventeen (IC) days paid time off (inidual contributors)
• Eleven paid holidays
• Two paid personal and one paid volunteer day
• Company-subsidized medical, dental, vision, and prescription insurance
• Company-paid disability, life, and AD&D insurances
• Voluntary insurances
• HSA and FSA pre-tax programs
• 401(k)-retirement plan with company match
• Annual $500 wellness incentive and a $600 wellness reimbursement
• Remote work and continuing education reimbursements
• Discount program
• Parental leave
• Up to $1,000 annual charitable giving match

How we Support your Work, Life, and Wellness Goals

At HMA, we believe in recognizing and celebrating the achievements of our dedicated staff. We offer flexibility to work schedules that support people in all time zones across the US, ensuring a healthy work-life balance. Employees have the option to work remotely or enjoy the amenities of our renovated office located just outside Seattle with free parking, gym, and a multitude of refreshments. Our performance management program is designed to elevate career growth opportunities, fostering a collaborative work culture where every team member can thrive. We also prioritize having fun together by hosting in person events throughout the year including an annual all hands, summer picnic, trivia night, and a holiday party.

We hire people from across the US (excluding the state of Hawaii and the cities of Los Angeles and San Francisco.) 

HMA requires a background screen prior to employment.

Protected Health Information (PHI) Access Healthcare Management Administrators (HMA); employees may encounter protected health information (PHI) in the regular course of their work. All PHI shall be used and disclosed on a need-to-know-basis and according to HMA’s standard policies and procedures.

HMA is an Equal Opportunity Employer.

For more information about HMA, visit: www.accesshma.com

Title: Customer Success Operations Analyst

Location: Heredia, Heredia, Costa Rica

Hybrid

Job Description:

Tebra only initiates contact with candidates via email from an official Tebra email address (@tebra.com, @patientpop.com, or @kareo.com) or through our applicant tracking system, Greenhouse. We will only ask you to provide sensitive personal information through our official application portal — not via social media or text message. We do not conduct interviews via instant messaging.

About the Role

The Customer Success Operations Analyst plays a key role in supporting the Customer Success team by leveraging data to drive performance and continuous improvement. Working closely with Customer Success leadership, this role involves gathering, analyzing, and reporting on data to monitor KPIs, identify trends, and uncover opportunities for optimization.

To excel in this role, the Analyst will need to be proficient in data analysis and visualization, building actionable reports and dashboards to support data-driven decision-making. The role requires the ability to perform deep-e analysis to identify root causes behind performance trends and recommend process improvements. As familiarity with team workflows and goals grows, the Analyst will also contribute to the implementation of new Customer Success and cross-functional initiatives.

Key traits for success in this role include strong analytical thinking, excellent communication skills, and the ability to translate complex data into clear, actionable insights for cross-functional teams.

Your Area of Focus

Reporting and Analytics

• Provide the Customer Success team with accurate reports and dashboards.
• Regularly monitor and review key metrics to identify areas of opportunity.
• Build repeatable data models to analyze performance trends, understand root cause drivers of performance, and identify improvement opportunities.
• Perform ad-hoc analyses to support specific projects or answer timely questions.
• Work with stakeholders to implement new metrics to monitor and optimize team performance.

Process Improvement

• Work with stakeholders to identify pain points and opportunities for improvement.
• Contribute to CS process improvement projects and complete deliverables on time.
• Collaborate with Systems teams to document requirements and identify optimal design.
• Measure impact of projects compared to baseline metrics.

Daily Ops Management

• Regularly prioritize and complete the work that will deliver the most impact to Customer Success KPIs and Performance. Prioritize Outcomes over Activity.
• Help the Customer Success team improve performance through systems, process, tools and project management support.
• Run recurring operational processes critical to the functioning of the business.
• Assist stakeholders with presentations on monthly and quarterly team performance.

Your Professional Qualifications

• Bachelor's Degree from an accredited institution or relevant work experience.
• 1-3 years of experience in a business analyst, project management, or other operations role.
• Proficient in SQL. In this role you will build and run complex queries against our Snowflake data warehouse.
• Experience working with Excel, Google Sheets for modeling and analysis. 
• Experience building dashboards in Tableau or equivalent BI tool.
• Familiarity working with Customer Success Management tools (i.e. Salesforce, Gainsight, CXOne/NICE call center) is a plus.
• A self-driven inidual who adapts well to change.
• Outstanding problem-solving and analytical mindset.
• Strong organization and prioritization skills.
• Excellent written and verbal communication skills.
• Eagerness to gain experience across a wide range of operational projects and skill sets.

About Tebra

Kareo and PatientPop have joined forces to become Tebra, the digital backbone for practice well-being. While our teams are still supporting both products, our new hires and current employees are now united as Team Tebra. 

Tebra aims to unlock better healthcare by helping independent practices bring modernized care to patients everywhere. Well over 100,000 providers trust Tebra to elevate their patient experience, and help them grow their practice. At Tebra, we’re building the future of well-being together. That shared vision for tomorrow begins with compassion and humanity today.

Our Values

Start with the Customer 

We get to know our customers - and their patients - and look at the world through their lens.

Keep It Simple

Healthcare is too complex. We aim to simplify it for everyone.

Stay Entrepreneurial 

We reject the status quo and solve problems with creativity, perseverance, and a bias to action.

Better Together

We are erse, humble, and collaborative. We put the team first and win together.

Celebrate Success

Life is short and joy is underrated. We take time to have fun and celebrate success.

Perks & Benefits 

To assist with all of life’s needs, Tebra also offers a wellness and childcare subsidy and a University/Education discount! We also offer a number of resources to help you keep your mind and body healthy. Check out Gympass for access to health and fitness apps, or Telus Employee Assistance Program to find mental health resources, along with other resources for everyday occurrences.

#LI-AH1 #LI-Hybrid

Tebra is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

California residents who apply or are recruited for a job with us: please carefully review our California-specific Privacy Notice under the California Consumer Protection Act here: https://www.tebra.com/privacy-policy/california-supplemental-notice/

If you would like to report a fraudulent Tebra job posting, please contact us at [email protected] and consider reporting your experience to the FBI's Internet Crime Complaint Center or the Better Business Bureau to help keep others safe online, too.

As part of our commitment to a fair and efficient hiring process, Tebra utilizes BrightHire, an interview intelligence platform, for our phone and video screenings. This technology records and transcribes interviews to help us ensure consistency, reduce bias, and make more informed hiring decisions. By applying for this position, you acknowledge that your interview may be recorded.

Title: Growth Team Coordinator

Location: Ventura, CA

Type: Full Time

Workplace: hybrid

Category: Executive

Job Description:

The role:

The Growth Coordinator at Curri serves as the connective hub for internal and external communications for the Growth Team, ensuring seamless alignment internally and with our customers. This includes primarily Growth leadership, such as our VP of Growth, as well as our Enterprise Directors. This role supports scheduling, events, and essential administrative operations, enabling the team to stay focused on delivering an exceptional, customer-obsessed experience. 

This is a brand new and uncharted role at Curri – if you embody our core value of “Make it your baby,” you can become an integral part of our growth process and success trajectory ahead. 

What you will do:

• Plan and Coordinate Growth Team Events. Lead the logistics and planning for Growth team events, dinners, and onsite gatherings. This includes coordinating regional offsites (e.g., OSR offsites), and  customer-facing engagements.
• Manage Travel and Lodging for Tradeshows. Oversee all travel-related arrangements for Growth team members attending industry tradeshows, including booking flights, accommodations, and ensuring team members supporting their seamless participation.
• Customer Follow-Ups and Meeting Coordination. Support post-event and post-intro-call outreach by managing timely and professional follow-ups with customers. 
• Growth Team Calendar and Meeting Management. Maintain and adjust recurring Growth team meetings as needed. Ensure agendas, invites, and materials remain up-to-date and aligned across stakeholders.
• Administrative and Program Support. Provide administrative support across Growth programming initiatives, including preparing, organizing, and polishing presentation materials and team decks. 
• Tradeshow Research and Preparation. Conduct advance research for upcoming tradeshows to help the team maximize visibility, engagement, and lead generation. This includes gathering insights on attendees, competitors, speaking opportunities, and relevant industry trends.

What you need to have:

• Strong attention to detail and a commitment to delivering high-quality work
• Ability to communicate with clarity, professionalism, and warmth across written and verbal channels
• Strength in prioritizing urgent vs. non-urgent tasks, keeping stakeholders aligned

Bonus points for:

• Administrative support experience 
• Google Suite Pro competency 
• Strong intuition for interpersonal relationships

What's in it for you?

• You will have the opportunity to work for a dynamic and successful start-up on a erse team where you can make a huge impact by doing meaningful work.
• Significant and meaningful responsibilities from Day 1, with the ability to shape the role and organization it supports. The possibilities are limitless and depend on you.
• Work in a remote environment with a flexible schedule. We don’t micromanage and want to help you do great work.
• There is no work/life—there is only life, and we want your time at Curri to be life-giving and foster the best version of you. We care about family and your own personal development and don't expect you to always be engaged with work.
• We offer a competitive salary, and benefits including, but not limited to, health, dental, vision, 401K, and an equity compensation grant.

Who are we?

We are Curri and our mission is to be the way the world delivers construction and industrial supplies. Curri provides on-demand, last-mile logistics for construction and adjacent industries with our nationwide fleet of cars, trucks, and flatbeds. Curri was founded in 2018 and was a part of the YC S19 Batch. Employees work out of our office in Ventura, CA, but the majority of our fast-growing start-up operates remotely, with over 100 employees spread across the United States. We're solving a massive, global problem of inefficiency in the construction industry through innovative technology and AI-driven solutions. We imagine a world of efficient construction sites resulting in a net win for the entire world. Find out more at curri.com.

Title: Underwriting Analyst

Location: San Francisco, CA

Hybrid

Job Description:

About Faire

Faire is an online wholesale marketplace built on the belief that the future is local — independent retailers around the globe are doing more revenue than Walmart and Amazon combined, but inidually, they are small compared to these massive entities. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants.

By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.

About this role

Faire’s Risk team is seeking a highly motivated Underwriting Analyst to help us empower small businesses by providing them with credit limits that enable them to grow. The underwriters at

What you’ll do 

• Evaluate creditworthiness of retail businesses and adjust credit limits based on a review of the business’s credit application, banking data, payment performance on Faire, and
  publicly available information
• Perform due diligence on businesses to prevent fraud
• Propose and implement improvements to risk management policies, procedures, and tools
• Identify issues and gaps, and develop data-driven recommendations to enhance our underwriting operations
• Work cross-functionally with teams such as Data Science, Engineering, and Product in order to drive product improvements, new feature releases, and efficiency improvements
• Work with Sales and Support teams to streamline communication, improve efficiencies, and provide a world-class customer experience

Qualifications

• 2-5 years of experience in financial services, tech, or related industry, with a minimum 1+ years of experience in small business commercial credit underwriting
• Experienced in conducting a comprehensive analysis of business banking data and financial statements to evaluate revenue, liquidity, leverage, and cash flow trends
• Ability to spot patterns from discrete and vague data points (e.g. social media, financial data, Faire transactional data)
• Strong critical thinking, analytical, and financial evaluation skills
• The capacity to make complex decisions under pressure in a fast-paced setting
• Demonstrated ability to identify operational inefficiencies and lead process improvement projects that streamline workflows or solve known problems to enhance underwriting
  performance
• Strong written and verbal communication skills and a customer-focused approach that balances clear, concise interactions with thoughtful risk mitigation

Great to Haves

• Experience underwriting small business loans at a fintech lender
• Data analysis skills and proficiency in SQL
• Experience analyzing tax returns and financial statements
• Basic knowledge of financial risk modeling and experience working with Data Science teams

Salary Range

San Francisco, CA: The pay range for this role is $111,500 - 153,500 per year. 

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors, including transferable skills, work experience, market demand, and primary work location. The base pay range provided is subject to change and may be modified in the future.

Hybrid Faire employees currently go into the office 2 days per week on Tuesdays and Thursdays. Effective starting in January 2026, employees will be expected to go into the office on a third flex day of their choosing (Monday, Wednesday, or Friday). Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting. 

Why you’ll love working at Faire

• We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is taking part in the founding process.
• We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners.
• We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy.
• We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality.

Faire was founded in 2017 by a team of early product and engineering leads from Square. We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog.

Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.

Faire is committed to providing access, equal opportunity and reasonable accommodation for iniduals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their inidual accessibility needs.  To request reasonable accommodation, please fill out our Accommodation Request Form (https://bit.ly/faire-form)

Title: Thai / English Gaming Support Agent

Location: APAC (Remote)

Job Description:

As a Gaming Support Agent at 5CA, you'll handle customer support issues for an assigned game studio. You'll help players with account and technical issues and resolve purchase- and gameplay-related queries. You'll work with a team of agents under the guidance of a Team Lead and an Operations Manager and take assisted training modules that help you grow, develop, and improve your skills as you work. You'll stay on top of the client's newest projects and updates, as well as past releases and branding, and help their players continue enjoying the games they love. 

About you 

• You speak Thai at an advanced level (C1 minimum) and English at an intermediate level (B2 minimum)
• You have in-depth gaming knowledge and love anything related to video games
• You own a PS4, PS5, Xbox One, Xbox One Series X, Nintendo Switch or a modern gaming PC/laptop
• You are a fast learner, take initiative and excel at troubleshooting
• You have a dedicated quiet workspace located within your residence
• (Optional) Experience in a Customer service environment is a plus.

Technical requirements   

• A minimum internet speed of 15 Mb/s download and 15 Mb/s upload with Latency < 120 ms, internationally

• A minimum of 8 GB RAM

• Windows 11 (All editions except Windows S Mode)

• A processor with a CPU Mark of at least 9220, like Intel i5-8400, or stronger (Has to be 8th Gen Intel or above, if Ryzen, 2nd Gen or above)

• A GPU with a G3D Rating of 4806, like GTX 760, or stronger

• A smartphone usable for two-factor authentication that runs at least:

  • Android 10.0 or newer
  • Apple iOS 16.0 or newer

  We offer 

• The flexibility to work 100% remotely with no wasted commute time and travel costs 

• A position at a fast-paced international company with ambitious gaming, e-commerce, and tech clients

• A casual, erse, and inclusive culture with people from 80+ countries, speaking 25+ languages - where we celebrate everyone's uniqueness

• Innovative digital tools and comprehensive training, with access to our library of online training courses

• Various learning and career development initiatives throughout the year

• Fun employee engagement activities and participation in 5CA employee-lead communities such as 5CA Connect, Pride, 5CA Gamers, Women of 5CA, to name a few

About 5CA 

We are a remote-first CX company working with passionate agents worldwide. Founded in 1998, we represent some of the biggest names in gaming and tech and level up their customer and player experience. 

Our community is full of digital natives and gamers that troubleshoot with care for the brands they love, from home, in their languages. We work with people from all cultures and backgrounds and champion ersity and inclusion in all we do. 

By sending your application, you understand that your data will be stored in our recruitment database. Your data will be held and used by 5CA primarily for the purposes of considering your application and your suitability for employment with us and will generally be kept for one year, unless we need to keep your data longer.

Title: Operations Analyst

Location: Manila, Philippines

Job Description:

Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!

In 2024, Yext acquired Hearsay Systems, bringing together two industry leaders to form one unified organization. By combining Yext’s brand visibility expertise with Hearsay’s best-in-class compliant engagement solutions, we’re delivering even greater value to our customers. Our integrated approach unlocks a deeper set of data, insights, and recommendations — empowering brands to convert prospects into customers faster and more effectively.

As an Operations Analyst, you will be part of the Yext Services team assisting with client initiatives. You’ll serve as a supporting team member on key engagements for our clients including customer onboarding, product launches, data integrations, platform configuration, issue troubleshooting, solution strategizing, and custom software development efforts. These initiatives and processes are vital in supporting our existing clients and maintaining value of the Yext product. In this hands-on role, you will become an expert in the Yext platform. As an integral part of the organization, you’ll work directly with team members to learn and grow an exciting career at Yext! 

What You'll Do

• Become an expert in the Yext software (Knowledge Graph, Pages, etc.) and be responsible for platform configuration changes for our clients and partners
• Process inbound client requests, including but not limited to configuration, optimization, troubleshooting, and data management. Drive requests to completion
• Assist with day-to-day project management and delivery of services for clients throughout the engagement lifecycle, ensuring delivery meets customer requirements on time
• Apply excel to compare large data sets of Yext powered listing information against publisher scan results
• Analyze and import customer data, and provide quality assurance over the information and content loaded into the Yext Platform
• Discover and document unique client nuances
• Refer to and contribute to internal process documentation
• Contribute to internal resources and deliver important product feedback to leadership and relevant teams

What You Have

• BA/BS degree or similar college level education
• 1-3 years of operations, customer support, or analyst experience
• Proficient in data analysis and manipulation with solid spreadsheet (Excel)
• Outstanding and effective interpersonal skills; along with proven ability to communicate sophisticated issues across departments and with external contacts
• Diligent, organized, process-driven
• Ability to work quickly and accurately in a fast-paced environment
• Autonomous worker with excellent time management skills
• Ability to thrive in a cross-functional team environment
• Interest in technology

#LI-RD1

#LI-Remote

Yext is an equal opportunity employer committed to building a results-driven, engaging culture where every employee has the opportunity to contribute to the success of the Company, perform at the highest possible level, and grow their skills and capabilities. Yext welcomes employees and applicants of all backgrounds and demographics, and does not engage in discrimination on the basis of any protected characteristic recognized under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. The Company believes a broad variety of life experiences across the Yext team is critical to its mission to help every business in the world be visible everywhere customers search. By seeking out fresh perspectives and fostering a positive interview experience and employee experience, Yext can remain at the forefront of innovation, and better serve its customers. 

It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by applicable law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.

All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to [email protected].

Title: Customer Service Representative

Location: Monroe, CT, US, 06468

Hybrid

Department: Customer Service

Job Description:

Aquarion Water Company is the public water supply company for more than 750,000 people in 72 cities and towns throughout Connecticut, as well as serving customers in Massachusetts and New Hampshire. It is the largest investor-owned water utility in New England and among the seven largest in the U.S. Based in Bridgeport, CT, it has been in the public water supply business since 1857. Across its operations, Aquarion strives to act as a responsible steward of the environment and to assist the communities it serves in promoting sustainable practices. Aquarion Water Company is a wholly-owned subsidiary of Eversource.

Job Summary

A position is available in the Customer Service Department. The position requires an inidual with excellent customer relations, organizational, verbal and written communications skills, and above average problem solving skills. A minimum of five (5) years experience in a call center environment is required and prior use of SAP is highly desired. Bi-lingual a plus. Applicants must be genuinely excited to help customers and have a proven track record of excellence.

Principal Responsibilities

Applicants must be able to perform the following primary duties in a manner consistent with the Company’s mission to be the service provider, employer and investment of choice through a relentless commitment to excellence:

• Receive and respond (via phone, email and chat) to all types of customer inquires with regard to such matters as billing (i.e., high bills, zero usage, credits, refunds, transfers, adjustments), water quality and service (i.e., discolored water, pressure issues, service interruptions, outages), meter and remote malfunctions, collections (installment plans, arrangements, ebilling), property transfers and final bills, leak adjustments and other service-related issues.  Ability to navigate and properly account for all customer contacts in the SAP system.
• Resolve customer inquiries or complaints to ensure first-call problem resolution and customer satisfaction; arrange for field service or meter reading departments to perform work as necessary; ability to problem-solve and thoroughly research in order to successfully resolve issues.
• Verify and process changes of addresses, property transfers, foreclosures and bankruptcies.
• Ability to handle as least 50-100 calls per day in a reactive environment.
• Compose letters and emails using Outlook, Word and chat.
• Excellent computer skills and previous experience working in a customer relationship management system/database.
• Strong math skills required to resolve billing-related matters.
• Self-starter with strong organizational skills.
• Occasional overtime and attendance at after-hours department staff meetings is required.
• Various other duties as required.

Preferred Requirements

• Experience in a high volume call center preferred, but not required.

Education/Certifications

• A high school diploma is required.
• An associate's or bachelor's degree is preferred, but not required.

Salary

• This role is a full-time, benefit-eligible role.
• This role is classified as a non-exempy hourly role, with a starting hourly rate of $24.25/hour. 
• The work schedule will be Monday through Friday, 9:00AM to 5:30PM.  Training hours may vary slightly.
• After three months of successful employment & full training, this role will be eligible for a hybrid schedule (3 days office/ 2 days remote).

Aquarion Water Company is an equal opportunity employer, and we prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, military or veteran status, or any other legally protected status in accordance with applicable federal, state and local laws

Title: Security Specialist Part-time

Location: Indianapolis, IN, US, 46204

Workplace: Regular

Onsite

Department: Customer Service

Job Description:

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Indiana State Museum and Historic Sites:

Role Overview: 

The Part-time Security Specialist maintains a safe and enjoyable environment for staff and guests and prevents the theft and damage to museum property to include artifacts and exhibits. You will promote a pleasant and secure atmosphere for visitors by providing efficient, courteous, and friendly services.

Work schedule:

This is a part-time position that is scheduled for 28 hours per week and is eligible for overtime pay.

• Thursday:  4:00 pm - 12:00 am
• Friday:  4:00 pm - 12:00 am
• Saturday:  5:00 pm - 12:00 am
• Sunday:  4:00 pm - 12:00 am

Salary: 

The salary for this position traditionally starts at $16.73 per hour but may be commensurate with education or work experience.

Use our Compensation Calculator to view the total compensation package.

A Day in the Life:

Responsibilities include:

• Patrol the Indiana State Museum, including two buildings (270,000 sq. ft.) connected by a 200-foot interior bridge, and the immediate perimeter to protect property and occupants against fire, vandalism, security violations, and other disturbances.
• Report unusual circumstances, public safety hazards, or incidents verbally and in writing to the Manager of Security, Security Coordinator, or appropriate law enforcement agencies.
• Monitor access to restricted and semi-restricted areas, ensuring staff, visitors, volunteers, contractors, and guests have proper credentials.
• Enforce museum security policies and communicate infractions when appropriate.
• Operate and monitor security communication systems (base radio, two-way radio, emergency phones), fire and security alarm systems (intrusion, smoke, heat, pull stations), and closed-circuit television surveillance systems.
• Assist with traffic control near museum entrances, exits, and loading docks as assigned.
• Respond to emergencies including accidents, injuries, and fatalities.
• Maintain professional communication via telephone and two-way radio.
• Uphold a professional personal appearance at all times.

The job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee. Other duties, responsibilities, and activities may be changed or assigned at any time.

What You'll Need for Success:

Job Requirements:

• Must be at least 18 years of age with a High School Diploma or equivalent.
• Basic knowledge of law enforcement, security, and fire inspection procedures.
• Ability to operate sophisticated surveillance systems.
• Strong reading comprehension and ability to follow written and verbal orders.
• Skilled in report writing and log maintenance.
• Effective communication with visitors, staff, and law enforcement; working knowledge of visitor experience service standards.
• Ability to provide accurate information to visitors and communicate clearly via telephone and radio.
• Legible handwriting and professional demeanor.
• Able to perform essential functions with or without reasonable accommodation.

Additional Expectations:

• Ability to work all shifts, including weekends and holidays, indoors and outdoors in all weather conditions.
• Ability to work independently without direct supervision.
• Represent ISMHS management during evening hours and weekends in a professional manner favorable to the ISMHS.

Supervisory Responsibilities/Direct Reports:

This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefits package for part-time employees that includes: 

• Paid vacation, personal and sick time off 
• Competitive leave policies covering a variety of employee needs 
• 12 company paid holidays, 14 on election years 
• 75 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers.
• Free Parking 
• Free LinkedIn Learning

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on inidual ability and job performance. Reasonable accommodations may be available to enable iniduals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [email protected].

Title: Lifecycle Marketing Manager

Location: Remote US

San Francisco, CA, USA - Hybrid

Job Description:

What We Do

Roo (www.roo.vet) has created the first B2B labor marketplace in animal healthcare that connects veterinary professionals with hospitals through innovative technology, with opportunities to expand and offer more opportunities for both our demand & supply of users. 

Our dynamic platform enables hospitals to fulfill personnel needs in real time, while allowing high-quality veterinary professionals to secure work at the click of a button.  Beyond the platform, Roo represents a growing opportunity to help hospitals meet all-things staffing, and a growing community of resilient vet industry professionals who value flexibility and work-life balance, in addition to providing the best possible outcomes for clients and their pets.  

Our aim is to combine experienced healthcare expertise with Silicon Valley talent to shake up this industry and change the way veterinarians and hospitals work!

About the Role

Roo’s Full & Part-Time Hiring program is changing how hospitals and veterinary professionals find their perfect match, not through traditional recruiting, but by working together first and hiring only when it’s truly a fit.

We’re looking for a Lifecycle Marketing Manager (B2B2C) who can bring this vision to life at scale. You’ll own the end-to-end lifecycle strategy for Roo’s Full & Part-Time Hiring program and design personalized, automated communications that guide users from casual shifts to long-term career commitments.

If you’re passionate about customer-centric journeys, obsessed with optimization, and excited to shape a program that’s part job placement and part matchmaking magic, this is the role for you.

Your Responsibilities

Key Outcomes

• Build a full-funnel lifecycle marketing strategy for Full & Part-Time Hiring that drives awareness, engagement, intent, and conversion from both hospitals and clinicians.
• Define and optimize lifecycle journeys for both sides of the Roo marketplace — including relief professionals transitioning to full or part-time jobs and hospitals seeking their next superstar hire.
• Increase full and part-time placement conversions by delivering the right message, at the right time, through the right channel.
• Partner with cross-functional stakeholders (Product, Engineering, Growth and GTM) to integrate Full & Part-Time Hiring messaging and user touchpoints across the Roo experience.

Lifecycle Journey Ownership

• Own the communication experience across the entire full and part-time placement funnel:
  • Vets and Techs: Introduce full and part-time placement as a path, nurture interest, celebrate match moments, and support post-hire transitions.
  • Hospitals: Surface high-potential candidates, guide them through relief-to-hire, and ease hiring logistics.
• Segment users based on hiring intent and behavior (e.g. shift history, message engagement, hiring signals).
• Create journey maps that reflect the unique mindsets and motivators of both inidual professionals and hospital decision-makers.

Messaging & Channel Strategy

• Design and execute personalized, multi-channel campaigns across email, push, SMS, in-app messages (via Braze), and HubSpot sequences.
• Test and iterate messaging frameworks that resonate emotionally and practically: “Ready to find your perfect hospital?” “Still thinking about Jessi from last Thursday’s shift?”
• Balance inspirational storytelling (matchmaker magic) with clear next-step CTAs and business outcomes.

Measurement & Optimization

• Define success metrics for each stage of the Full & Part-Time Hiring journey, from intent signal to match confirmation.
• Build dashboards and regular reporting to monitor lifecycle performance, test hypotheses, and uncover opportunities.
• Run experiments and A/B tests to improve messaging, conversion rates, and program uptake.

Cross-Functional Collaboration

• Work closely with Full & Part-Time Hiring product, support, and customer teams to ensure communications align with product features, hospital workflows, and user support needs.
• Partner with Sales and Account Managers to identify lifecycle plays that increase placement conversion and satisfaction.
• Contribute to the overall growth of Roo’s Full & Part-Time Hiring offering by bringing a lifecycle lens to strategy conversations.

Qualifications

You Have:

• 4+ years of experience in end-to-end lifecycle strategy and ownership, CRM, or engagement marketing — ideally within B2B2C, marketplace, or staffing/recruiting environments.
• Proven experience in a startup or tech environment, with comfort operating in fast-paced, ambiguous contexts where priorities can shift quickly.
• A strong track record of designing new and scaling cross-segment lifecycle programs — ideally spanning both supply (providers: vets/techs) and demand (hospitals/practice managers).
• Hands-on expertise with lifecycle tools like Braze, HubSpot, or similar, and a solid grasp of behavioral segmentation, trigger-based campaigns, and experimentation frameworks.
• A data-driven mindset, with fluency in using campaign dashboards, A/B testing, and attribution/ROI analysis to guide decisions and optimize performance.
• Strong empathy for both B2B and B2C users, with an ability to design journeys that feel relevant, personalized, and human.

Why This Role is Important

Roo’s Full & Part-Time Hiring program is a uniquely modern approach to veterinary hiring — one that prioritizes real experience, mutual fit, and long-term success. By leading this work, you’ll:

• Help Vets and Techs find fulfilling, dream jobs.
• Help hospitals build stronger, happier teams.
• Help Roo scale one of its most mission-aligned, high-impact offerings.

While we are a remote first company, if you are based in San Francisco this will be a hybrid role.  Please see below for examples of compensation ranges based on state averages.

Note: We’ve recently been made aware of a job scam where scammers are posing as Roo employees and conducting fake text interviews. Please note that any communication from @lifeatroo.com is not legitimate. All official Roo communication will always come from @roo.vet.

Exact compensation may vary based on skills, experience, and location.

California pay range

$110,000 - $150,000 USD

New York pay range

$110,000 - $150,000 USD

Washington pay range

$100,000 - $135,000 USD

Colorado pay range

$95,000 - $130,000 USD

Texas pay range

$95,000 - $130,000 USD

North Carolina pay range

$90,000 - $120,000 USD

Core Values

Our Core Values are what shape us as an organization and we're looking for people who exhibit the same values in their professional life; Bias to Urgency, Drive Measurable Impact, Seek Understanding, Solve Customer Problems and Have Fun! 

What to expect from working at Roo!

For permanent, full time employees, we offer:

• Accelerated growth & learning potential.
• Stipends for home office setup, continuing education, and monthly wellness.
• Comprehensive health benefits to fit your needs with base medical plan covered at 100% with optional premium buy up plans.
• 401K
• Unlimited Paid Time Off.
• Paid Maternity/Paternity and reproductive care leave.
• Gifts on your birthday & anniversary.
• Opportunity for domestic travel, including for regional team building events.

Overall, you would be part of a mission-driven company that will significantly empower the lives of all veterinary professionals and the health of the overall animal industry that seeks massive innovation.

We have erse, passionate & driven team members from a variety of backgrounds, and Roo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are committed to creating an inclusive environment for all employees and candidates.  We understand that your inidual experience may not check every box but we still encourage you to apply even if you are not confident in every expectation listed.

Ready to join the Roo-volution?

Title: Logistics Coordinator

Location: Manila

Type: Contractor

Workplace: remote

Category: Transportation

Job Description:

Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: www.spreetail.com.  

Spreetail is hiring a Logistics Coordinator responsible for our shipping operations, ensuring orders move efficiently from fulfillment to final delivery. This role partners closely with carriers and internal teams to solve problems in real time, improve performance metrics, and keep shipments on track. If you enjoy fast-paced coordination, data-driven decisions, and making a direct impact on the customer experience, this role is for you.

How you will achieve success: 

• Carrier & Fulfillment Communication: Maintain regular contact with fulfillment centers and carrier partners, escalate SLA performance issues, and proactively communicate ETAs, schedule changes, and shipment exceptions.
• Trailer & Shipment Management: Coordinate trailer logs, pull schedules, and live tracking in partnership with Fulfillment and Transportation to ensure timely departures and accurate outbound visibility.
• Shipping Documentation & Compliance: Prepare, verify, and issue shipping documents (BOLs) when systems fail, ensuring alignment with carrier, marketplace, and compliance requirements.
• Network Optimization & Capacity Planning: Collaborate cross-functionally to improve outbound flow, develop carrier playbooks, analyze volume trends, secure capacity, and implement process improvements that balance service and cost.
• Carrier Performance & Customer Metrics Ownership: Monitor shipments in real time, troubleshoot delays, maintain performance logs and dashboards, support carrier scorecards, and drive improvements in on-time shipping, sort accuracy, and delivery speed.

What experience will help you in this role: 

Required

• Bachelor’s degree in Supply Chain Management, Transportation, Business, or a related field, with at least 1 year of experience in logistics, customer service, or fulfillment operations.
• Strong attention to detail and ability to manage multiple lanes, carriers, and transportation modes simultaneously.
• Demonstrated problem-solving skills with the ability to make quick, informed decisions in a fast-paced environment.
• Excellent written and verbal communication skills, with experience coordinating across multiple stakeholders.
• Intermediate proficiency in Excel, Power BI, and data entry platforms, with familiarity using carrier portals, TMS systems, and e-commerce platforms (Amazon, eBay, Walmart.com).

Preferred

• Experience managing parcel, LTL, or final-mile shipments.
• Exposure to 24/7 logistics environments and escalation procedures. 
• Understanding of SLA management and carrier performance analytics.

This is a remote position and requires candidates to have an available work-from-home setup

Desktop/Laptop system requirements:

•  4th generation or higher, at least Intel i3 or equivalent processor;
•  at least 4GB RAM;
•  Windows 10 and above or MAC OSX operating system 
•  You are required to provide your own dual monitors

A strong and stable internet connection (A DSL, cable or fiber wired internet service with 10 Mbps plan or higher for primary connection)

PC Headset

A high-definition (HD) external or integrated webcam with at least 720p resolution.

Please be aware of scammers. Spreetail will only contact you through Lever or the spreetail.com domain. Spreetail will never ask candidates for money during the recruitment process. Please reach out to [email protected] directly if you have any concerns. Emails from @spreetailjobs.com are fraudulent.

#LI-Remote

Title: Customer Service Advisor - Energy (Remote UK)

Location: Remote (UK)

Workplace: remote

Category: Customer Operations

Full-time

Job Description:

Want a soul-sucking call centre job?

Yeah, neither do we. 

We’re not here to read scripts or tick boxes. We’re here to shake things up, to make energy better for our customers and the planet. That means real conversations, real problem-solving, and real impact. 

Your team? The best bunch of people you’ve ever worked with—curious, driven, and just as passionate about changing the industry as you are. No egos, no corporate nonsense—just a group of brilliant minds tackling challenges together.

It’s not always easy—but it’s worth it. We move fast. Things change. Just when you think you’ve nailed it—BOOM—something new to learn. But if you love a challenge and thrive in a fast-paced environment, we’ll have your back every step of the way.

What you'll do...

• •  Making energy easy. Cutting through the jargon and helping customers understand their bills, meters, and tariffs without the headache. 
  •  Solving problems like a pro. Whether it’s a billing query, a meter issue, or a complex energy conundrum – you’ll be on it, finding the best fix fast. 
  •  End-to-end service. No endless transfers or passing the buck – you’ll handle queries from start to finish, including complaints, making sure customers get the right help the first time. 
  •  Thinking on your feet. No scripts, no robotic responses – just real conversations where you listen, understand, and deliver solutions that make sense. 
  •  Treat every customer with the care you’d give gran. We believe in warmth, kindness, and going the extra mile – because that’s what good service looks like.
  •  Making a difference. Whether it’s helping someone struggling with their energy bills or advising on greener energy choices, you’ll have a real impact.

The types of people we would love to hear from are those that are...

• •  Live for great customer service. You get a kick out of helping people and making their day that little bit better. 
  •  Ask questions and embrace change. Things move fast here – you’ll love learning new things and rolling with the punches. 
  •  Have each other’s backs. No egos, no lone rangers – just a team of brilliant people supporting each other to do their best. 
  •  Care about the planet. We’re fighting climate change, and we want people who share our passion for a greener future. 
  •  Spot problems and fix them. If something’s not working, you’ll be the first to figure out a better way – and make it happen
  •  Tackle tough calls head-on. Some conversations will be challenging, and some days will be non-stop – but you’ll take it in stride, stay cool under pressure, and keep finding solutions. 
  • Look out for those who need it most. From customers struggling to pay their bills to those in vulnerable situations, you’ll bring empathy, patience, and the right support every time.

What’s in it for you? 

•  EV salary sacrifice – drive electric & save 
•  Cycle-to-work scheme  
•  Share options – own a little piece of the pie 
•  Fully stocked kitchens – snacks = fuel = happiness
•   Weekly ‘Family Dinner’ catch-ups

Sound like your kind of place?  We want to hear from you

A bit about the role:

Location - Home based role

Our need - Immediate starters

Salary - £24,600

Hours - Full Time

Our process usually takes up to 4 weeks, but we’ll always do our best to flex around what works for you, this is what you can expect -

First Stage Interview – You’ll be able to speak to one of the team or record your responses to pre-set questions at a time that fits you. This gives you the flexibility to showcase your skills without needing to be available for a live interview. 

Prep Call – After your first interview, you’ll arrange a call with someone from the Talent Team. They'll give an overview of what you need to know to succeed in the next stage, the Discovery Day. 

Discovery Day – This is an opportunity to meet potential future colleagues and participate in activities, including group exercises, role plays, and one-on-one interviews. It's designed to give you a taste of the company culture and the type of work involved. 

Final Interview – The last stage is the final interview, where you'll visit the office, meet two of our leadership team, and have a chance to ask any final questions. It’s also your opportunity to see the work environment before making your decision.

Along the way, you’ll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message and we’d love to help!

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Title: Customer Service Advisor - Energy (London)

Location: London (GB)

Workplace: onsite

Category: Customer Operations

Job Description:

Want a soul-sucking call centre job?

Yeah, neither do we. 

We’re not here to read scripts or tick boxes. We’re here to shake things up, to make energy better for our customers and the planet. That means real conversations, real problem-solving, and real impact. 

Your team? The best bunch of people you’ve ever worked with—curious, driven, and just as passionate about changing the industry as you are. No egos, no corporate nonsense—just a group of brilliant minds tackling challenges together.

It’s not always easy—but it’s worth it. We move fast. Things change. Just when you think you’ve nailed it—BOOM—something new to learn. But if you love a challenge and thrive in a fast-paced environment, we’ll have your back every step of the way.

What you'll do...

• •  Making energy easy. Cutting through the jargon and helping customers understand their bills, meters, and tariffs without the headache. 
  •  Solving problems like a pro. Whether it’s a billing query, a meter issue, or a complex energy conundrum – you’ll be on it, finding the best fix fast. 
  •  End-to-end service. No endless transfers or passing the buck – you’ll handle queries from start to finish, including complaints, making sure customers get the right help the first time. 
  •  Thinking on your feet. No scripts, no robotic responses – just real conversations where you listen, understand, and deliver solutions that make sense. 
  •  Treat every customer with the care you’d give gran. We believe in warmth, kindness, and going the extra mile – because that’s what good service looks like.
  •  Making a difference. Whether it’s helping someone struggling with their energy bills or advising on greener energy choices, you’ll have a real impact.

The types of people we would love to hear from are those that are...

• •  Live for great customer service. You get a kick out of helping people and making their day that little bit better. 
  •  Ask questions and embrace change. Things move fast here – you’ll love learning new things and rolling with the punches. 
  •  Have each other’s backs. No egos, no lone rangers – just a team of brilliant people supporting each other to do their best. 
  •  Care about the planet. We’re fighting climate change, and we want people who share our passion for a greener future. 
  •  Spot problems and fix them. If something’s not working, you’ll be the first to figure out a better way – and make it happen
  •  Tackle tough calls head-on. Some conversations will be challenging, and some days will be non-stop – but you’ll take it in stride, stay cool under pressure, and keep finding solutions. 
  •  Look out for those who need it most. From customers struggling to pay their bills to those in vulnerable situations, you’ll bring empathy, patience, and the right support every time.

What’s in it for you? 

• Hybrid working – for those out of training & performing well, you can WFH 2 days.
• EV salary sacrifice – drive electric & save  
• Cycle-to-work scheme  
• Share options – own a little piece of the pie 
• Fully stocked kitchens – snacks = fuel = happiness
•  Weekly ‘Family Dinner’ catch-ups

Sound like your kind of place?  We want to hear from you

A bit about the role:

Location - Central London (Oxford Circus)

Our need - Immediate starters

Salary - £28,000

Hours - Full Time

Our process usually takes up to 4 weeks, but we’ll always do our best to flex around what works for you, this is what you can expect -

First Stage Interview – You’ll be able to speak to one of the team or record your responses to pre-set questions at a time that fits you. This gives you the flexibility to showcase your skills without needing to be available for a live interview. 

Prep Call – After your first interview, you’ll arrange a call with someone from the Talent Team. They'll give an overview of what you need to know to succeed in the next stage, the Discovery Day. 

Discovery Day – This is an opportunity to meet potential future colleagues and participate in activities, including group exercises, role plays, and one-on-one interviews. It's designed to give you a taste of the company culture and the type of work involved. 

Final Interview – The last stage is the final interview, where you'll visit the office, meet two of our leadership team, and have a chance to ask any final questions. It’s also your opportunity to see the work environment before making your decision.

Along the way, you’ll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message and we’d love to help!

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!