Title: Administrative Assistant II

Location: 1 Maguire Road Lexington

Job Description:

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary

The Williams Syndrome (WS) Program of Excellence has been established so that multidisciplinary medical and related services can be available to WS patients across their lifespan.

The WS Staff II position is wide-ranging in its responsibilities which include serving as the primary point for triaging, scheduling, and coordinating clinical services; providing travel related resources for families who come for appointments from around the country; organizing internal and external events of the WS Program, including an annual conference; maintaining a database of patients seen along with managing the program website and email; and providing executive-level administrative representation of the program to internal and external parties.

The position is based at the Lurie Center for Autism in Lexington, MA and requires 3-4 days per week on-site with the first 90 days being completely on-site. The standard daily hours can be negotiated: the position is 30 hours per week, primarily Monday through Friday. Exceptions to the standard hours may occur related to the annual conference and/or other events.

Qualifications

Education

High School Diploma or Equivalent required

Experience

• Minimum of 2-4 years of general office work experience (healthcare setting strongly preferred).
• Previous experience managing complex scheduling and tracking systems
• Experience working with Families/patients with special needs preferred.

Knowledge, Skills & Abilities

• Experience working with families with special needs preferred.

• Experience with developing marketing material content and website management preferred.

• Fastidious attention to detail.

• Excellent interpersonal communication (verbal and written) and customer service skills.

• Strong judgment, prioritization, and problem-solving skills

• Excellent computer and technology-based skills, including Outlook email and calendar, Microsoft Office software (Word, Excel, PowerPoint, Teams), Zoom teleconferencing platform and database programs as well as site-specific software and office telephone system

• Effectively interact and collaborate with all levels of staff and management

• Ability to work independently, as well as part of a team

• Excellent organizational skills; proficiency in prioritizing time and handling multiple tasks.

• Previous experience with Epic electronic medical records system and knowledge of medical insurance plans strongly preferred.

• Previous experience in a healthcare facility strongly preferred and/or the ability to quickly learn sufficient medical terminology to interact with and triage patient requests related to program needs.

• Ability to handle confidential and sensitive information and knowledge of HIPAA Confidentiality and Privacy Policies.

• Must comply with all MGB policies and procedures

• Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing. Ability to use standard office equipment.

Principle Duties and Responsibilities

Patient-Facing Support

• Act as the initial and ongoing point of contact for Williams Syndrome patients/families contacting the WS Program of Excellence for any reason. Provide all patient care coordination as needed.
• Manage daily clinical schedules/patient appointments in Epic and all related patient communications via phone and/or via the MGB Patient Gateway.
• Support patients in navigating insurance coverage needs and/or creating self-pay contracts.
• Manage filing and record organization, including collating medical records and test results ahead of appointments.
• Provide local travel resources (list of nearby hotels, etc.) to help facilitate families’ making travel arrangements for onsite appointments.

Technology Related Responsibilities

• Maintain dataset of patients seen.
• Manage MGB WS website by working with MGB website team to update and improve information as needed.
• Assist with projects as requested by the Program Directors.
• Answer and triage Williams Syndrome mailbox inquiries.
• Create content for Williams Program of Excellence clinic marketing materials in collaboration with marketing.

Events Related Responsibilities

• Coordinate the annual WS conference (for public participation).
• Draft and coordinate communication efforts including social media, website information, and other marketing communications as needed.
• Organize annual events and other scheduled meetings, including email communications, materials, logistics, catering and technology set-up/break-down
• Assist in agenda preparation, project scheduling, presentation development and handout coordination.
• Coordinate incoming speaker requests, staffing, and travel as necessary for events.
• Perform other duties or special projects that are appropriate to this level of position.

Administrative Support to Program Leadership

• Assist with management of calendar, including coordination of scheduling for patient and other visitors and non-clinical Zoom platform management.
• Effectively and independently interact with all levels of clinical and administrative management within the MGH and MGPO as well as across the MGB organization

Additional Job Details (if applicable)

Physical Requirements

Standing Occasionally (3-33%)

Remote Type

Hybrid

Work Location

1 Maguire Road

Scheduled Weekly Hours

30

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$18.22 - $26.06/Hourly

Grade

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Title: Digital Consumer Support Representative

Location: Dominican Republic

Job Description:

Parking isn’t just about spaces – it’s about creating seamless experiences, sustainable solutions, and smarter cities. At Flash, we’re not just thinking about today’s parking challenges; we’re actively shaping the future of parking + charging. Join us in transforming the way the world parks.

Summary:

FLASH is looking to add a motivated and customer-centric Digital Consumer Support Agent to join our team. In this role, you'll become a trusted advisor for our valued customers. You'll be the one they turn to to resolve their inquiries and concerns. Through exceptional interactions, you'll craft positive customer experiences built on clear communication, efficient problem-solving, and unwavering integrity.

Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a professional and timely manner. 
• Meet or maintain SLAs and production standards.
• Troubleshoot customer issues and identify appropriate solutions using our internal knowledge base and resources.
• Effectively communicate with customers, demonstrating empathy and building rapport.
• Research and resolve complex customer issues, escalating to senior representatives when necessary.
• Document interactions and maintain accurate customer records in the case management system.
• Contribute to a positive and supportive team environment.
• Any and all duties as assigned.

Required Skills:

• 1+ years of customer service experience.
• Bi-lingual in Spanish and English, written and spoken.
• High School diploma or equivalent.
• Basic technical troubleshooting skills.
• Knowledge of iOS and Windows PC environments.
• Experience with Salesforce is a plus.
• Proficient problem-solving and analytical skills.
• Strong communication and collaborative skills.
• Proficiency in the Google Suite (Docs, Sheets, Gmail, etc.).
• Experience with a CRM platform (e.g., Salesforce, Zendesk, Freshdesk). Familiarity with Freshdesk is a plus

Location: Santo Domingo, Dominican Republic; Hybrid (3 days at home 2 days on office)

Schedule:

Tuesday–Saturday 2 pm-11pm  // Sun-Mon OFF

Schedules observe daylight savings time

*Subject to change as per operational efficiencies/need

Travel: 0%

Language: Spoken and written fluency in English and Spanish required

 Company Benefits and Perks:

• Hybrid schedule at our new office in Metro Plaza
• Private Medical Insurance (Humano) – supplemental coverage
• Gym & Meal subsidies to support work–life balance
• Competitive salary + annual base bonus
• Vacation bonus and all legal Dominican benefit

Flash is committed to working with the broadest talent pool possible. We believe erse ideas foster innovation and engagement, allow us to attract creatively-led people, and to develop the best products, services and solutions. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Every qualified inidual is encouraged to apply to join our team.

**Title:**Clinical Consultant

Requisition ID: 2025-36237

 Category: Customer Service/Support

Job Description:

Position Overview

The Clinical Consultant, MI – I shall be responsible for providing clinical consulting for the project, report configuration (CV), workflow analysis, end-to-end testing, remote or onsite training as well as go-live support to Synapse PACS/MI projects. In addition, provide clinical support for sales and company team members with respect to the use of the company’s products and serve as a consultant on behalf of customers and company personnel in compliance with the company’s quality procedures. Assist with TAC Support.

Company Overview

At FUJIFILM Healthcare Americas Corporation, we’re on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics.

Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. 

Duties and Responsibilities:

• Serve as consultant on behalf of customers and company personnel.
• Makes appropriate contacts within HCUS and at the customer site to coordinate each training event. 
• Provides on-going support to resolve application related and image quality concerns on both a product and system level. 
• Works closely with Interpreting physicians, clinicians, and other professional staff to ensure the proper and efficient operation of Fujifilm products. 
• Provides and maintains documentation to support customer training. 
• Provides additional training and consultation at a charge, contributing to Professional Services revenue goals. 
• Works with HCUS team to gain customer acceptance of the FUJIFILM Medical Systems solution. 
• Participates in teaching and training customers remotely or via a travel schedule consistent with the position's requirements and the needs of HCUS customers. 
• Ensure compliance with all applicable requirements of the company’s quality management system.
• Maintains effective communications and working relationships with all departments within HCUS (Service, Engineering, Integration, Customer Service, etc.). 
• Adheres to the Company's quality and regulatory compliance requirements and ensures that all job duties inherent in the position description are performed according to established policies and procedures. 
• Maintains a safe work environment. 
• Take corrective action, where appropriate.  
• Participates in professional organizations. 
• Provides telephone and remote clinical support for customers, sales, and field service via our ON-Call Technical Assistance Center (TAC).  
• All other functions and responsibilities that may be assigned by management. 
• Participates in professional organizations.
• Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards.
• Comply with and pass all requirements for vendor credentialing as part of gaining access to hospitals and facilities to perform assigned job duties.

Qualifications:

Education/Certification Requirements:

• (Associate’s) Degree in computer science, engineering, or relevant healthcare field required.
• Bachelor’s degree in computer science, engineering, or relevant healthcare field preferred.
• National certification through the American Registry of Radiologic Technology (ARRT) or American Registry of Diagnostic Medical Sonography (RDMS)(RVT)(RDCS)(RVTA).

Professional Experience:

• 2 to 10 years of progressive experience in medical technology, Computer science, PACS Administration or healthcare industry, experience in Cardiology or Radiology discipline preferred.
• (CV)Registered in one or more of the following: 
  • Registered Diagnostic Cardiac Sonographer RDCS experience in: 
    • Transthoracic Echo 
    • Transesophageal Echo 
    • Stress Echo 
    • Dobutamine Stress Echo 
    • Pediatric Echo 
    • Fetal Echo 
    • ECG

   
• (CV)Registered Vascular Technologist RVT experience in: 
  • Non-invasive

   
• (CV)Registered Nuclear Medicine Technologist experience in: 
  • MPI 
  • MUGA 
  • PET

   
• (CV)Registered Nurse Cardiac experience in: 
  • Cath, Peripheral Angiography, Electrophysiology Lab experience 
  • ECG

   
• (Rad) Registered Radiology Technologist experienced in digital imaging. 
• Professional presence 
• Ability to prioritize and manage multiple functions. 
• Experience in related field. 
• Healthcare or software application or IT industry background a plus. 
• Medical imaging background. 
• Written and verbal communication skills. 
• Demonstrated ability to collaborate comfortably with end-users and clinical supervisors. 
• Demonstrated end-user computer skills. 
• Competence with Microsoft Office tools (Word, Excel, and PowerPoint). 
• Effective interpersonal skills. 
• Technical support experience with excellent troubleshooting skills. 
• Ability to identify workflow requirements to product features. 
• Ability to work in a fast-paced environment.

Special Skills and Other Requirements:

• Proven experience in the IT/Healthcare field.
• Diagnostic and problem-solving skills.
• Good communication ability.
• Organizational and time-management skills.
• Provide customers with quality products and services.
• Understand and apply appropriate quality management system processes.
• Promote Company standards of business conduct.
• The above description is intended to include the general content of and requirements for the performance of this job. The position will perform other related duties and assignments as required.
• To maintain this position, Clinical Consultant, MI – I must: Comply with all MI Clinical Consultant job duties as outlined.
• All Clinical Consultants must complete company trainings and expenses within timely fashion.
• Maintain Product Knowledge
• Adhere to customer satisfaction.

Physical requirements:

The position requires the ability to perform the following physical demands and/or have the listed capabilities:

• The ability to sit up 75-100% of applicable work time.
• The ability to use your hands and fingers to feel and manipulate items, including keyboards, up to 100% of applicable work time.
• The ability to stand, talk, and hear for 75% of applicable work time.
• The ability to lift and carry up to ten pounds up to 20% of applicable work time.
• The ability to walk long distances and utilize stairs.
• Close Vision: The ability to see clearly at twenty inches or less.
• Due to travel, ability to withstand change in air pressure.

 Travel:

• Frequent (up to 75%) travel may be required based on business needs.

Salary and Benefits:

• $74,675 - $88,796.00 (salary depending on experience)
• 8% MBO Bonus opportunity
• Medical, Dental, Vision
• Life Insurance
• 401k
• Paid Time Off

Title: Call Center Representative

Location: FL-Tampa

Work Type: Hybrid, Full Time

Job Description: 

Smart, Innovative, and Hard-working? Perfect! We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be challenged to work hard, and have some fun in the midst of it all.

We are proud to have been named the National Apartment Association's 2025 Top Employer in the Supplier Category. 

Benefits that drive themselves:

• Competitive Hourly Wage of $18.00/ hour!
• Full Time, Monday-Friday, 9:00am-6:00pm 
• Guaranteed 40 hours per week, hybrid opportunities available upon completion of training, and no weekends! 
• We offer medical, dental, vision, life insurance, disability, 401K, 104 hours paid time off accrual.
• Complimentary gym access, meal prep services and more!
• Employee Discount Program! 
• Long-term Career Opportunities: Many of our leaders started with Chadwell Supply looking for a job, just like you, but found long-term career opportunities at one of our 29 Branches across the Country. 
• Named Top 100 Companies in Tampa Bay 2019, 2020, 2021, 2022, 2023, 2024, and 2025!

Overview

Chadwell Supply is a successful family-owned business in the maintenance, repair and operations industry. We have 29 branches nationwide and are growing into more locations. To keep up with our growth we are looking for an enthusiastic and energetic inidual to work as a Chadwell Supply Call Center Representative! The Call Center Representative will answer inbound calls from specified queues and process quotes, orders, and returns. They will accurately process all credit card authorizations, returns, request for histories, and reports. They will work closely with the warehouse personnel, account managers, and all branch managers to expedite any escalated calls.

What you will need

• Be a minimum of 18 years of age.
• Be familiar with the use of Microsoft Outlook, Excel and SalesPad.
• Be able to perform data entry in a computer and extract information on orders and accounts.
• Have strong process analysis and improvement skills.
• Have ability to multi-task with frequent interruptions.
• Have a financial aptitude for understanding and facilitating profitable customer service order sales and fulfillment.
• High School Diploma or equivalent education required; some college recommended.
• Average computer literacy and experience required.

How you will make an Impact

• Be able to process stock orders, quotes, and returns accurately.
• Work quickly to provide substitutes for items placed on backorder if requested.
• Be able to process Credit Card Authorizations on open orders.
• Communicate directly with the sales team, managers, and warehouse personnel to resolve conflicts.
• Be able to answer the phone with a clear friendly tone.
• Be responsible for reading and obeying all notes on accounts pertaining to the handling of our accounts.
• Acknowledge and answer all emails as they arrive.
• Participate in Lunch and Learns and all other product knowledge opportunities.
• Remain logged into queues during business hours.

#INDCS

Title: Customer Service (Renovations)

Location: FL-Tampa

Job Description:

Full Time

Customer Service

Entry Level

Smart, Innovative, and Hard-working? Perfect! We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be challenged to work hard and have some fun in the midst of it all.

We are proud to have been named the National Apartment Association's 2025 Top Employer in the Supplier Category.

Benefits that drive themselves

• Competitive Hourly Wage of $18.00/ hour!
• Full Time: Monday-Friday, 9am - 6pm. 
• Guaranteed 40 hours per week, hybrid opportunities available upon completion of training, and no weekends! 
• We offer medical, dental, vision, life insurance, disability, 401K, 104 hours paid time off accrual, paid holidays off, and more!
• Employee Discount Program!
• Long-term Career Opportunities! Many of our leaders started with Chadwell Supply looking for a job, just like you, but found long-term career opportunities at one of our 29 Branches across the Country.
• Named Top 100 Companies in Tampa Bay 2019, 2020, 2021, 2022, 2023, 2024, and 2025!

Overview

The Renovation Coordinator is responsible for fielding all incoming requests to the Department and distributing if necessary. Monitor REN Queues and process Quotes, Orders, and Returns in a timely manner to ensure delivery within the expected time frame.

How you will make an Impact

• Be responsible for fielding all incoming renovation-related inquiries via telephone, emails, website, and fax.
• Maintain accurate documentation of Quotes and Orders.
• Meet acceptable turnaround times, as required for Quotes, Returns, and Orders.
• Review and process Return Authorizations (RGA) promptly.
• Monitor Renovation queues.
• Web support for renovations.

What you will need

• Have good interpersonal skills and be able to effectively communicate with vendors, managers, and coworkers.
• Be proficient in Microsoft Outlook, Word, and Excel. 
• Have strong process analysis and improvement skills.
• Be able to work in a self-managed team environment. This includes cooperatively scheduling work, meetings, and team task assignments.

#INDCS

Clinical Consultant, MI - I

Job LocationsUS-Remote

Posted Date3 days ago(12/2/2025 5:39 AM)

Requisition ID

2025-36237

Category

Customer Service/Support

Company (Portal Searching)

FUJIFILM Healthcare Americas Corporation

Position Overview

The Clinical Consultant, MI – I shall be responsible for providing clinical consulting for the project, report configuration (CV), workflow analysis, end-to-end testing, remote or onsite training as well as go-live support to Synapse PACS/MI projects. In addition, provide clinical support for sales and company team members with respect to the use of the company’s products and serve as a consultant on behalf of customers and company personnel in compliance with the company’s quality procedures. Assist with TAC Support.

Company Overview

At FUJIFILM Healthcare Americas Corporation, we’re on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics.

But we don’t stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly.

Ready to innovate, collaborate, and make a difference? Join us and bring your big ideas to life while working in a dynamic, flexible environment that fuels your creativity and drive. 

Our headquarters is in Lexington, Massachusetts, an inspiring healthcare research hub in a historic town. 

Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: https://www.fujifilm.com/us/en/about/region/careers

Job Description

Duties and Responsibilities:

• Serve as consultant on behalf of customers and company personnel.
• Makes appropriate contacts within HCUS and at the customer site to coordinate each training event. 
• Provides on-going support to resolve application related and image quality concerns on both a product and system level. 
• Works closely with Interpreting physicians, clinicians, and other professional staff to ensure the proper and efficient operation of Fujifilm products. 
• Provides and maintains documentation to support customer training. 
• Provides additional training and consultation at a charge, contributing to Professional Services revenue goals. 
• Works with HCUS team to gain customer acceptance of the FUJIFILM Medical Systems solution. 
• Participates in teaching and training customers remotely or via a travel schedule consistent with the position's requirements and the needs of HCUS customers. 
• Ensure compliance with all applicable requirements of the company’s quality management system.
• Maintains effective communications and working relationships with all departments within HCUS (Service, Engineering, Integration, Customer Service, etc.). 
• Adheres to the Company's quality and regulatory compliance requirements and ensures that all job duties inherent in the position description are performed according to established policies and procedures. 
• Maintains a safe work environment. 
• Take corrective action, where appropriate.  
• Participates in professional organizations. 
• Provides telephone and remote clinical support for customers, sales, and field service via our ON-Call Technical Assistance Center (TAC).  
• All other functions and responsibilities that may be assigned by management. 
• Participates in professional organizations.
• Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards.
• Comply with and pass all requirements for vendor credentialing as part of gaining access to hospitals and facilities to perform assigned job duties.

Qualifications:

Education/Certification Requirements:

• (Associate’s) Degree in computer science, engineering, or relevant healthcare field required.
• Bachelor’s degree in computer science, engineering, or relevant healthcare field preferred.
• National certification through the American Registry of Radiologic Technology (ARRT) or American Registry of Diagnostic Medical Sonography (RDMS)(RVT)(RDCS)(RVTA).

Professional Experience:

• 2 to 10 years of progressive experience in medical technology, Computer science, PACS Administration or healthcare industry, experience in Cardiology or Radiology discipline preferred.
• (CV)Registered in one or more of the following: 
  • Registered Diagnostic Cardiac Sonographer RDCS experience in: 
    • Transthoracic Echo 
    • Transesophageal Echo 
    • Stress Echo 
    • Dobutamine Stress Echo 
    • Pediatric Echo 
    • Fetal Echo 
    • ECG

   
• (CV)Registered Vascular Technologist RVT experience in: 
  • Non-invasive

   
• (CV)Registered Nuclear Medicine Technologist experience in: 
  • MPI 
  • MUGA 
  • PET

   
• (CV)Registered Nurse Cardiac experience in: 
  • Cath, Peripheral Angiography, Electrophysiology Lab experience 
  • ECG

   
• (Rad) Registered Radiology Technologist experienced in digital imaging. 
• Professional presence 
• Ability to prioritize and manage multiple functions. 
• Experience in related field. 
• Healthcare or software application or IT industry background a plus. 
• Medical imaging background. 
• Written and verbal communication skills. 
• Demonstrated ability to collaborate comfortably with end-users and clinical supervisors. 
• Demonstrated end-user computer skills. 
• Competence with Microsoft Office tools (Word, Excel, and PowerPoint). 
• Effective interpersonal skills. 
• Technical support experience with excellent troubleshooting skills. 
• Ability to identify workflow requirements to product features. 
• Ability to work in a fast-paced environment.

Special Skills and Other Requirements:

• Proven experience in the IT/Healthcare field.
• Diagnostic and problem-solving skills.
• Good communication ability.
• Organizational and time-management skills.
• Provide customers with quality products and services.
• Understand and apply appropriate quality management system processes.
• Promote Company standards of business conduct.
• The above description is intended to include the general content of and requirements for the performance of this job. The position will perform other related duties and assignments as required.
• To maintain this position, Clinical Consultant, MI – I must: Comply with all MI Clinical Consultant job duties as outlined.
• All Clinical Consultants must complete company trainings and expenses within timely fashion.
• Maintain Product Knowledge
• Adhere to customer satisfaction.

Physical requirements:

The position requires the ability to perform the following physical demands and/or have the listed capabilities:

• The ability to sit up 75-100% of applicable work time.
• The ability to use your hands and fingers to feel and manipulate items, including keyboards, up to 100% of applicable work time.
• The ability to stand, talk, and hear for 75% of applicable work time.
• The ability to lift and carry up to ten pounds up to 20% of applicable work time.
• The ability to walk long distances and utilize stairs.
• Close Vision: The ability to see clearly at twenty inches or less.
• Due to travel, ability to withstand change in air pressure.

 Travel:

• Frequent (up to 75%) travel may be required based on business needs.

Salary and Benefits:

• $74,675 - $88,796.00 (salary depending on experience)
• 8% MBO Bonus opportunity
• Medical, Dental, Vision
• Life Insurance
• 401k
• Paid Time Off

* #LI-Remote

In the event that COVID-19  vaccine mandates issued by the federal government, or by state or local government become effective and enforceable, the Company will require that the successful candidate hired for positions covered under relevant government vaccine mandate(s) be fully vaccinated against COVID-19, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.  

Applicants to positions where vendor credentialing or other similar requirements exist to enter facilities will be required to comply with the credentialing requirements of the facilities, including complying with vaccine requirements. 

For all positions, the Company encourages vaccination against COVID-19 and requires that the successful candidate hired be willing to test for the COVID-19 virus periodically and wear a face covering indoors as required, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.

EEO Information

Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.

Job Description: Customer Experience Advocate I

Location:Jonesboro, GA, US, 30236

Workplace Environment: Hybrid

Company: AmeriGas Propane, Inc.

Requisition Number: 28139

When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.

Posting

Job Summary:   

The Customer Experience Advocate I (CXA) interacts directly with potential, new and existing customers.  They work to provide a quality experience in every step of the customer’s journey, resulting in increased customer satisfaction and account retention for the company.  Customer Experience Advocate I will serve customer inquiries, order processing, modifications to account information, and handling of customer complaints in a contact center environment.  This role will follow up on customer cases utilizing our customer relationship management system to ensure customer inquiries and requests are handled completely and in timely manner.   

Key Characteristics: 

• Strong phone presence and interpersonal skills in making inbound and outbound customer calls while delivering a positive customer experience.
• Must have strong and clear communication skills with an ability to use positive language and listen attentively. 
• Remains calm under pressure and works collaboratively with customers and internal team members to address and serve the customer’s needs.  
• Works with high accuracy and manages time efficiently.

Duties and Responsibilities:  

• Respond to and process all customer calls in a prompt and professional manner. 
• Determine the probable nature of each call by listening carefully, researching customer records and asking questions for clarification. 
• Communicate clearly and respectfully with callers, restating information when necessary to ensure the customer’s understanding. 
• Acknowledge and resolve customer concerns; promptly escalate complaints when needed. 
• Process orders, forms, applications, requests, and payments accurately. 
• Keep records of customer interactions, transactions, comments and complaints by recording clear, complete and concise documentation in case management logs. 
• Attend and collaboratively participate in staff meetings and training sessions.

Knowledge, Skills and Abilities:

• Ability to work independently and within contact center teams. 
• Good problem-solving skills and asks for guidance when needed.
• Good judgment and independent decision making within assigned authority levels.
• Positive attitude and excellent interpersonal and listening skills; demonstrates effective customer care with all customers consistently and equally. 
• Effectively communicates in English – verbal and written. 
• Efficient and accurate use of systems and tools with a strong ability to multi-tasking.

Education and Experience Required:

• High School Diploma or Equivalent. 
• One to two years customer service experience; in a contact center preferred. 
• Demonstrated understanding of computer-based tools and programs.

Working Conditions:

• Work occurs inside a contact center – potential for 24/7/365 day operations in future.
• Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.  The ability to use computer and telephone systems, visual, audio, and manual dexterity capabilities are essential to the work.

AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.

AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician.  Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

Title: Bank Receptionist

Location: Liverpool United Kingdom

Job Description:

JobID: 25154

Category: Patient Support

Job Schedule: Part time

Receptionist | Liverpool | Private Hospital | Flexible working hours | £12.26 per hour

Spire Liverpool Hospital has an exciting opportunity for a Receptionist to join our team on a bank, occasional basis.

Spire Liverpool Hospital is a leading provider of private hospital treatments for our patients in the North West of England. With a full multidisciplinary medical team, we're specialists in a wide range of treatments. Our high-quality accommodation and aftercare means we're committed to looking after you and your health.

Working Hours: Monday - Saturday between 7 am and 8:30 pm

Contract Type: Bank/Zero hours

As Receptionist, you will ensure an exemplary level of high customer service to all patients, consultants and hospital teams, that meets and strives to exceed all our customer's expectations, presenting a high standard of personal appearance together with total confidentiality in every aspect of work at all times.

Duties and Responsibilities (not limited to):

• Providing an efficient administrative service within the hospital, operating within established policies and procedures.
• Welcoming, registering and directing patients, consultants and hospital teams as required, in a proactive, warm, professional and caring manner and in such a way as to provide confidence and exceed customers' expectations.
• Admitting patients to their room in accordance with hospital procedures, providing information as appropriate.
• Processing in-patient/out-patient charges, including the accurate collection of credit card details both over the phone and face to face.
• Supporting inpatient bookings by entering inpatient/day cases onto computer system.
• Admission/Discharge of patients onto computer system ensuring accuracy of all information.
• Operate the hospital switchboard in a professional and efficient manner, ensuring all calls or enquires are responded to in a timely manner.
• Undertake various clerical duties including checking of bed status reports, ordering and distribution of newspapers, issuing badges for visitors, booking taxis

Who are we looking for?

• Whilst no formal qualifications are required you must be able to communicate with other members of staff and patients clearly and your personal appearance must be of a high standard, expected in a professional healthcare environment.
• Experience of working on a reception or in a similar customer facing environment.
• Excellent interpersonal and communication skills.
• Ability to build and maintain effective working relationships, both internally and externally.
• Strong focus on delivering and exceeding customer expectations, with the ability to handle difficult situations.
• Confident telephone manner with the ability to communicate with a wide range of customers at all levels.

Benefits:

We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• Bank colleagues are paid weekly
• We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
• Save an average of £50 per month with our free onsite car park
• Access to Spire Healthcare pension
• Access to Blue Light Card
• Free uniform
• Free DBS
• Full induction, including mandatory training updates
• Opportunities for further training and progression into permanent posts
• Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team

We commit to our employees well-being through work life balance, on-going development, support and reward.

Our Values

• We are extremely proud of our heritage in private healthcare and of our values as an organisation:
• Driving clinical excellence
• Doing the right thing
• Caring is our passion
• Keeping it simple
• Delivering on our promises
• Succeeding and celebrating together

Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 38 hospitals and over 50 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

For us, it's more than just treating patients; it's about looking after people.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.

Title: Sr Director, Orderbook Management and Fulfillment

Location: Portland, OR, US

Workplace: Full time

Department: Sales

Job Description:

High level overview:

Purpose & Impact

Lead the transformation of Wholesale Order Management and Fulfillment across SCM North America. This role is at the heart of driving operational excellence, ensuring clean and accurate orderbooks, and delivering on-time, in-full performance from order intake through invoicing. You’ll partner across functions to optimize processes, unlock automation, and maximize top-line sales all while shaping the future of supply chain for one of the world’s most iconic brands.

Key responsibilities

• Set the Strategy: Create the vision for the order managament and fullfilement team, processes enhancement, and services that align with NAM Wholesale priorities and SCM standards.
• Drive Operational Excellence: Own the holistic E2E Order-to-Cash process, ensuring compliance, accuracy, and speed while achieving financial targets.
• Lead Innovation: Champion automation, orders integration, and system enhancements to reduce manual work and accelerate execution.
• Deliver Results: Manage budgets, shipping forecasts, and KPIs to optimize cost-to-serve and maximize sales.
• Collaborate locally and globally: Act as the NAM leader in ERP and process changes, partnering with IT, Supply Chain, Finance, and Digital teams to deliver strategic initiatives.

For a more detailed overview, please see below: 

Key Responsibilities:

• To develop and implement the channel specific organizational set-up, services, and processes in line with the sales channel classifications and related US WHS strategic priorities and policies
• To ensure the order profiles are maintained in compliance with all WHS account requirements, relevant adidas policies, and to support regular monitoring
• To ensure a proper "Order to Cash Process" from order entry and after sales service, which is driven by high orderbook conversion in line with the NS forecast.
• To ensure full cleanliness of the aged, prior, and too late to cover orderbook in order to reflect accurate demand signals
• To interact with Supply Chain and Tech teams to enable the continual flow of delivery notes through diligent order Management processes, in order to achieve monthly financial targets.
• Drive KPI achievements relative to order intake and Management processes.
• Responsibility for process improvements, efficiency enhancements and system automation practices across the end-to-end scope of Orderbook Management, inclusive if but not limited to Order Release Rates, Order Block Management, Orderbook Reconciliation.
• Overall orders blocks management in accordance with budgeted level
• Build automation and efficiencies of order integration to improve the speed of execution and decrease manual administrative tasks.
• To support the compliance of terms with our Trade Terms and policies
• To ensure seasonally that all ranged articles are enabled for integration of sales orders and drive EDI efficiencies for order intake.
• To ensure proper administration, documentation, and financial reconciliation of the customer base
• Be the market business leader on global Policies, ERP Systems and Process changes within NAM WHS Order Integration and Management.
• Drive continuous planning, process, system and service improvements with the goal of achieving on time delivery as well as supporting strategic business priorities.
• Represent the NAM Wholesale and aTS market in discussion with IT, Supply Chain and Digital groups in order to provide input and execute for day-to-day business success.
• Develop and execute SCM Fulfilment strategy in accordance with countries uniqueness (US & Canada)
• Centralize and unify US & Canada processed to operate as one NAM function
• Own and drive projects securing progress and benefits to the adidas-Group as a whole and Wholesale and aTS business through the SCM strategy and on time and in budget.
• Partner with NAM Finance to ensure alignment and to steer achievement of sales targets.
• Manage decision process to maximize sales of Wholesale and aTS while controlling the overall cost for the Supply Chain and Wholesale and aTS Operations.
• Responsible for Wholesale and aTS outbound freight budget/spend control 
• Accountable for outbound shipping forecasts and achieving forecast accuracy across network.
• Accountable for NAM Wholesale and aTS returns and cancelations forecast in close partnership with finance/fulfillment planning 
• Work cross functionally with Deployment, OMNI OPS, Order Fulfilment, Transportation, WHS excellence and DC Ops functions to ensure OTIF execution of deliveries against requirements and priorities.
• Contribute to the Global Operations strategic project work streams by partnering with Global Logistics and IT to ensure relevance and integrity of Wholesale and aTS.
• Support the development, planning and execution of the SCM Wholesale and aTS strategic portfolio with a tight interface to all the SCM teams and key counterparts in Global Logistics, Global IT and Global Wholesale.
• Maintain a close relationship to GOPS functions and Global and local IT acting as focal point for DTC adidas-Group.
• Establish governance and execution control of the routing process for WHS/aTS across NAM
• Ensure enough DN coverage to achieve invoicing target for the month
• Responsible for bottom’s up shipping file consolidation and inputs gathering governance
• Responsible for PF management process and plan execution tracking

Personnel:

• To use #MYBEST for performance appraisal and development of the Order Management team
• To manage, recruit for and develop the Order Management organization to achieve all relevant targets
• To inspire, lead and drive a performance culture within the Order Management teams
• To set personal objectives, targets, guidelines and assess all direct reports

Key Relationships:

• Sales Operations + Development, Supply Chain WHS Excellence, Orderbook Fulfillment, Launch Fulfillment, Tech, HR and Legal

Knowledge, Skills, and Abilities:

• Ability to think strategically, understand complex business challenges and formulate effective solutions designed to improve results.
• Ability to inspire performance in a executional space and achieve desired results in a fast-paced, multi-tasking environment.
• Ability to form effective relationships with stakeholders to influence the business decisions.
• Ability to understand and interpret legal contracts.
• Ability to conduct and analyze research related to ERP systems, industries, markets, and competitors.
• Possess strong organizational, problem solving, negotiation, analytical and resolution skills.
• Ability to travel domestically and internationally 20% of the time, in some cases with limited or no notice
• Ability to make drive continuous improvement and automation of tasks to increase productivity.
• Experience setting a shared vision, strategy and direction for the team.
• Experience building organizations with strong teams and truly committed staff - evidenced by employee retention and engagement.
• Demonstrated ability to bring out the best in others through coaching and mentoring and through the provision of honest feedback.
• High degree of systems expertise, specifically related to ERP systems such as SAP AFS
• Strong expertise in EDI (Electronic Data Interchange)
• High personal impact and high communication skills
• Strong team player with proven ability to work cross functionally to achieve goals and objectives
• At adidas we offer a Hybrid work policy which requires attendance in the office Monday through Thursday, with the flexibility to work remotely on Friday each week. For work requiring a high degree of collaboration or an in-person presentation, in-office attendance is required even on Friday.

Requisite Education and Experience / Minimum Qualifications:

• Preferred Bachelor degree, with work experiences in Customer Service/Tech/Supply Chain

• Minimum of 10 years of industry related experience or equivalent combination of education and experience

• Minimum 5 years' experience of people and operational management

• adidas offers robust and progressive medical, including HSA (Health Savings Account) with employer funding or FSA (Flexible Spending Account) options, dental, vision, prescription drug coverage, adoption, with surrogate and fertility support, short and long-term disability, and basic life and AD&D insurance, which can be supplemented with employee-paid coverage. Employees are able to enroll in adidas’ 401k plan and Stock Purchase Plan with employer match. Full-time employees are eligible for education assistance and generous Leave policies including 12 weeks of paid parental leave. ​

• _Employees are eligible to earn an annual bonus based on both company and personal performance. Employees accrue prorated flexible time off in the amount .4388 hours per day that increases with years of service, twelve paid holidays throughout the calendar year and Service Time Off during milestone years._​

• _At adidas we offer a Hybrid work policy which requires attendance in the office Monday through Thursday, with the flexibility to work remotely on Friday each week. For work requiring a high degree of collaboration or an in-person presentation, in-office attendance is required even on Friday.  The working location of this position is Portland, Oregon._​

• Though our teammates hail from all corners of the world, our working language is English.

Title: Patient Relations Specialist,

Location: Lowell, Massachusetts, United States

Work Type: Part Time, Onsite

Job ID: R20805

Job Description:

Job Profile Summary

This role focuses on developing and implementing programs to establish, maintain, and improve patient quality care standards. In addition, this role focuses on performing the following Performance Improvement/Quality duties: Identifies and executes performance improvement and quality opportunities across the enterprise, enabling successful transformations and driving cost savings, process and product quality, and achievement of business goals. Responsibilities also include partnering with business leaders to provide expert insight on existing processes and procedures, applies process improvement methodologies to achieve PI/Quality objectives, and builds process improvement capabilities. An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a "hands on" environment. The majority of time is spent in the delivery of support services or activities, typically under supervision. An experienced level role that requires basic knowledge of job procedures and tools obtained through work experience and may require vocational or technical education. Works under moderate supervision, problems are typically of a routine nature, but may at times require interpretation or deviation from standard procedures, and communicates information that requires some explanation or interpretation.

Job Overview

Under general supervision, manages, investigates, and responds to patient complaints and grievances for both hospital and clinic patients. Highly visible on all hospital units and throughout the campus and works with various managers and physicians to de- escalate angry patients and families. Provides support and resource services to patients and families. Provides support and resources services to patients and families of erse populations. Responsible for recording and reporting all interactions and maintaining appropriate documentation while maximizing patient satisfaction. Works closely with risk management department on sever grievances involving litigation. Assures the organization remains compliant with the CMS regulations and Joint Commission Standards relating to the disposition of patient grievances.

Hours: Part Time, 16 hours per week

Job Description

Minimum Qualifications:

1. Associate's degree in healthcare management.

2. Two (2) years of related experience in the healthcare industry.

Preferred Qualifications:

1. Bachelor's degree in healthcare management.

2. Three (3) years of related experience in the healthcare industry.

3. Board Certified Patient Advocate (BCPA).

Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.

1. Processes and follows up with patient inquiries via, email, phone, fax, mail and from internal resources.

2. Acts as liaison and support for patients and/or families with questions, seeking help or having difficulty navigating the healthcare system through in-person visits, telephone, email, or patient surveys.

3. Serves as the patient's representative in communicating patient concerns regarding care or service to involved departments and services. Utilizes electronic feedback system to record activity.

4. Investigates complaints through chart review, interviews with clinical leadership and staff, and topic research. Compiles findings.

5. Communicates findings back to patient/family. Develops response letters to complaints and grievances as defined by DPH and CMS, respectively.

6. Provides recommendations for the most efficient resolution of patient complaints

7. Maintains timely and accurate log of complaints and complete files including complaint, investigation, and follow up as required by the DPH and CMS.

8. Helps prepare reports on Patient Relations activity for internal quality committees and regulatory reporting.

9. Determines reimbursement for patient lost items and coordinates reimbursement for critical personal items such as glasses, dentures, hearing aids.

10. Participates in and utilizes training programs that assist and promote effective patient service techniques.

11. May provide assistance to patients and appropriate hospital staff seeking information concerning billing and collection problems. Researches accounts to assess and resolve problems and ensures that issues are addressed in a professional, efficient and courteous manner.

12. May serve as an active member of the Ethics Committee.

Physical Requirements:

1. Normal office setting.

2. Frequent contact with patients, medical staff, and department personnel.

Skills & Abilities:

1. Working knowledge of CMS and JCAHO standards related to patient grievances

2. Analytical ability is required to investigate patient complaints/grievances and prepare reports.

3. Must have excellent interpersonal skills to communicate with patients, families, medical staff to effectively deal with conflicting views or issues and mediate fair solutions.

4. Excellent well developed writing skills required.

About Lowell General

For more than 125 years, Lowell General has served the Greater Lowell community with pride. We balance the first-rate care of a premier medical center with the warmth of a four-time Magnet-recognized community hospital. As a member of our team, you'll join over 3,000 dedicated care providers to offer complete, connected care, when and where patients need it most.

Magnet Designation:

The American Nurses Credentialing Center (ANCC) honored Lowell General Hospital with Magnet Recognition for excellence in nursing care, our fourth designation achieved in March 2025! The Magnet Recognition Program recognizes healthcare organizations dedicated to nursing excellence, professionalism, and patient-focused care. It is the highest level of recognition an organization can receive for providing the very best quality in patient care. Only nine percent of hospitals in the United States have achieved Magnet status and fewer than one percent of hospitals have achieved a fourth consecutive Magnet designation.

At Tufts Medicine, we want every inidual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented iniduals, while rewarding the important work you do every day.

The base pay ranges reflect the minimum qualifications for the role. Inidual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.

Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth-one of the many ways we invest in you so you can thrive both at work and outside of it.

Pay Range:

$24.65 - $30.82

Title: Patient Access Representative I

Location: Little Rock United States

Job Description:

ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS.

This position has been designated as safety sensitive and cannot be filled by a candidate who is a current user of medical marijuana.

Work Shift:

Please see job description for details.

Time Type:

Part time

Department:

CC017110 Admissions

Summary:

Responsible for the first impression of Arkansas Children's; Performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information.

Salary:

Most new hires start between $16.30-$20.30 per hour, depending on experience and qualifications.

Additional Information:

Responsible for the first impression of Arkansas Children's; Performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information.

Required Education:

No education requirements

Recommended Education:

High school diploma or GED or equivalent

Required Work Experience:

Entry Level - Experience not Required.

Recommended Work Experience:

Required Certifications:

Recommended Certifications:

Description

1. Schedules all patient appointments and ensures referrals are obtained.

2. Meets or exceeds expected productivity and accuracy standards.

3. Greets and engages patients, families and visitors in order to provide a positive first impression.

4. Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc.

5. Completes discharge scheduling and ensure follow up appointments and tests are scheduled.

6. Able to register in 1 or more Centers (in addition to Home Center) as demonstrated by floating.

7. Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care.

8. Actively engages in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.

Title: Unit Clerk- 4 North Med/Surg- Part Time- Days/Evenings FLEX

Location: Ithaca United States

Job Type: Part Time

Job Description:

Jumpstart your career in healthcare with us! No experience is needed! Enjoy hands-on training and certification opportunities that pave the way for your professional growth and development in a dynamic and rewarding field. Become a Unit Clerk at Cayuga Health - NO EXPERIENCE REQUIRED!

Cayuga Health System began by joining two longstanding, independent hospitals into a cohesive health-care network providing seamless, comprehensive, community centered care for the residents of central New York. With the recent affiliation of Arnot Health and the establishment of Xtensys, an organization focused on the integration and strategic operations of this expanding health system, we are poised to become the premier care organization across New York.

The Unit Clerk supports the nursing staff by performing clerical duties and assisting with patient care.

Roles and Responsibilities:

• Communicates with other departments as necessary- maintenance, housekeeping, dietary, security, etc.
• Performs clerical duties such as ordering supplies, answering the telephone, delivering messages, making charts, coordinating and organizing transfer paperwork, and more.
• Supports patient care- making appointments, calling providers, and assisting with prior authorizations.
• Answers call bells and coordinates bed assignments with Charge nurses.

Required Skills and Experience:

• High school or equivalent experience

Preferred Skills and Experience:

• Prior patient care
• Customer service experience
• Clerical experience

Physical requirements:

• Frequent hand and finger use (e.g., to operate a computer keyboard).
• Lifting and carrying items up to 40 lbs. (e.g., boxes, equipment, IV solutions), with or without reasonable accommodation.
• Ability to stoop, kneel, or crouch for tasks such as retrieving items from lower shelves or filing in low drawers.
• Ability to sit, stand, or walk for extended periods, as the position may require.
• Capacity to operate job-related equipment, with or without reasonable accommodation.

Location and Travel Requirements:

• Onsite at Cayuga Medical Center: 101 Dates Drive, Ithaca, NY 14850
• Shift: Two 12-hour shifts per week. Every 3rd weekend as assigned
• 0% Travel can be expected in this role

Pay Range Disclosure:

• Standard Rate of $17.38 - $19.75 per hour plus benefits

Cayuga Health System and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all.

We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich ersity, needs and circumstances of all peoples and prioritizing opportunities to build a erse and inclusive workplace. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an inidual with a disability, or other applicable protected characteristics.

I certify that the information contained in this application is correct and complete to the best of my knowledge. I understand that any falsification or omission of information may disqualify me from further consideration for employment or, if hired, may result in termination. In consideration for my employment, I agree to abide by the rules and regulations of the company, which rules may be changed, withdrawn, added, or interpreted at any time, at the company's sole option and without prior notice to me.

I understand that any hiring decision is contingent upon my successful completion of all of the Company's lawful pre-employment/post-offer checks, which may include a background check, drug screen, employment references, and licensing review. If I am made a conditional offer of employment, I agree to execute any consent forms necessary for the Company to conduct its lawful pre-employment/post-offer checks. Such checks will not be conducted until allowed under applicable federal, state, and local law. I understand if I have a criminal background, it will not automatically disqualify me from employment unless otherwise required by law. I agree to execute any consent forms necessary for the Company to conduct its lawful pre-employment checks.

I also understand that the Company is a drug and alcohol-free workplace and has a drug and alcohol testing program consistent with applicable federal, state, and local law. I understand that after a conditional offer of employment, I must submit to and pass a pre-employment drug test as a condition of employment.

Title: Representative I, Patient Access

Location: Silvis United States

Job Description:

Employment Type:

Part time

Shift:

Description:

1500-2330 every other weekend and some holidays

Join the MercyOne Genesis Family! We are looking to hire an Emergency Department Registrar!

Purpose

Provides patient focused customer service. Performs outpatient & / or inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals. Provides general information to hospital users, patients, families & physician offices.

Schedule:

• 3:00pm - 11:30pm

• Rotating weekends

• Rotating holidays

General Requirements:

• PAR I

Entry level position. Minimum one (1) year customer service experience. Patient Access experience preferred.

Minimum Qualifications

High school diploma or equivalent.

HFMA CRCR or NAHAM CHAA required within one (1) year of hire.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Genesis Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Title: Access Services Representative 2 - Part Time

Location: Waxahachie United States

Job type: Onsite

Job Description:

JOB SUMMARY

The Access Services Representative 2 obtains current and accurate demographics and insurance information in order to register patient, verification of insurance benefits, negotiates and collects patient financial responsibilities. Actively cross-trains and works in all areas as assigned. Serves as a mentor and / or trainer for peers.

ESSENTIAL FUNCTIONS OF THE ROLE

Conducts an documents patient interviews to obtain demographic and financial data for registration, insurance verification, precertification and billing.

Understands the patient flow processes in each area.

Identifies process improvement opportunities that promote team concepts with co-workers while improving revenue cycle functions and the patient experience.

Interacts on an ongoing basis with other areas and departments in order to provide appropriate information related to such items as: patient delays, change of schedules Intra-departmentally and Interdepartmentally.

Verifies patient eligibility for insurance coverage and appropriate benefit levels for anticipated services. Calculates and collects patient liability due according to financial clearance policies related to existing and/or bad debt accounts.

Determines patient liability and advises patient of deposit requirements per policy. Negotiates payment arrangements with patient where necessary per policy.

May be responsible for performing cashiering responsibilities according to established policies and procedures; could potentially consume the bulk of the incumbent's responsibilities within the department.

Assists patients to nursing units by providing directions, personal escort, and/or medical mobility assistance (ex; wheelchairs), when applicable. Appropriately escalates potential service issues to management when necessary.

Adheres to compliance with regard to order validation, cash policy requirements, government payor requirements and patient safety requirements for appropriate patient identification

Conducts formal, documented training and serves as a resource to others.

Proactively accepts new responsibilities as identified by leadership. Performs revenue cycle duties at multiple areas / locations as assigned.

KEY SUCCESS FACTORS

2 years of healthcare or customer service experience or education equivalency required.

Proven to have good listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette.

Ability to maintain a professional demeanor in a highly stressful and emotional environment, to include crime, behavioral health and suffering patients in addition to life or death situations.

Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during traumatic events, while demonstrating exceptional customer service skills.

Demonstrates ability to manage multiple, changing priorities in an effective and organized manner.

Excellent data entry, numeric, typing and computer navigational skills.

Basic computer skills and Microsoft Office.

BENEFITS

Our competitive benefits package includes the following

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level

QUALIFICATIONS

• EDUCATION - H.S. Diploma/GED Equivalent
• EXPERIENCE - 2 Years of Experience

Title: Associé ou associée de magasin (à temps partiel)

Location: Grand Mère Canada

Job Description:

Compensation Grade:

Grade 1 - Stores

Job Description:

Who We Are:

We are a Canadian owned and operated retailer (and proud of it!), with a strong commitment to the community, and over 60 years of success. If you are looking for a challenging and dynamic career, Giant Tiger may be right for you. We believe in opportunities for growth & development, teamwork, and engagement.

We are hiring a Store Associate for our store in 741 6e avenue de Grand-Mère, Shawinigan, QC!

What Giant Tiger Brings:

• Store Discount

• Profit Sharing

• Safety-first environment

What You’ll Be Doing:

• Ensuring a high level of customer service;

• Accurately record customer transactions in electronic cash register, mainline and self checkouts (SCOs);

• Replenish merchandise around the checkout area;

• Following up on hot selling items and completing markdowns and SKU changes when needed;

• Maintaining planograms, labels, tickets and signing standards;

• Performing cycle counts as required;

• Ensuring compliance of all policies when selling Tobacco and Lottery;

• Ensuring health and safety policies and guidelines are followed;

• Ensuring the checkout work area is kept clean and organized;

• Ensuring Loss prevention best practices are followed.

What You’ll Bring:

• Strong customer service skills;

• Ability to work independently and as part of a team;

• Ability to handle a variety of tasks in a fast-paced environment;

• Attention to detail;

• Effective communication and interpersonal skills.

When You’ll Work:

A typical part-time schedule will be a mix of days, evenings and weekends, up to 24 hours weekly.

Physical Demands of Position:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable iniduals with disabilities to perform the essential job functions.

While performing the duties of this job, you can expect to:

• Stand and/or walk.

• Bend, twist, and squat.

• lift and/or move up to 18 kg (40 lbs.).

• Perform tasks involving firm grasping.

• Perform repetitive tasks requiring a range of hand motions.

• Reach above shoulder height and below waist level.

• Operate equipment, including using a ladder.

Keyholder Premium (If Applicable):

Opening and closing the store on an ad hoc basis

Closing: running register reports, ensuring all areas are tidy, ensuring all Associates have completed their end of shift tasks, responsible for security of the store including locking and setting alarm

Opening: ensuring store is well-stocked and ready for the customer, clean and tidy, ensuring Associates are ready to open their areas for the shift, starting up registers, unlocking and disabling alarm, receiving deliveries.

Employee Universal Accountabilities:

Ensures a high level of customer service;

Ensuring health and safety policies and guidelines are followed;

Ensuring Loss prevention best practices are followed;

Ensuring compliance of all policies when selling Tobacco and Lottery;

Ensuring emergency protocols are followed.

Job Requisition:

JR130325

Giant Tiger is an equal opportunity employer and is committed to fair employment practices.

Are you interested in this position but don’t yet meet all the criteria? We want you to apply anyway!

During our recruitment process we are looking for an incumbent that will not only learn and grow in the role, but also contribute to our erse, equal and inclusive culture.

Title: Patient Access Representative

Location: Michigan, Pontiac, United States

Part Time

Job Description:

Position Summary: Under the direction of the Patient Access Registration Front Line leadership team, the Patient Access Registrar is accountable to ensure a smooth timely registration/admission process.

Essential Functions and Responsibilities:

• Accurately and efficiently performs registration and financial functions via Electronic Medical Record (EMR) to include: thorough interviewing techniques, registers patients in appropriate status, following registration guidelines while ensuring the accurate and timely documentation of demographic and financial data; obtains the appropriate forms and scans into the medical record as per department protocol.
• Greet customers promptly with a warm and friendly reception.
• Collects, documents, scans all required demographic and financial information.
• Direct patients to appropriate setting, explaining, and apologizing for any delays.
• Always maintains professionalism and diplomacy, following specific standards as defined in the department professionalism policy.
• Estimates and collects copays, deductibles, and other patient financial obligations
• Manage all responsibilities within Compliance guidelines as outlined in the Hospital and Department Compliance Plans and in accordance with Meaningful Use requirements.

Applies recurring visit processing according to protocol.

• May facilitate use of electronic registration tools where available (Wacom's, iPads, etc.).
• Performs duties otherwise assigned by Management.

Qualifications:

Required:

• High school diploma or equivalent required
• 1-year experience in a customer service role or health care industry.

Preferred:

• Working knowledge of Windows, Excel, Word, Outlook, Cerner, EPIC or other EMR system, Electronic Eligibility System and various websites for third party payers for verification is preferred
• Medical terminology preferred

Knowledge, Skills, and Abilities:

• Demonstrates characteristics that support the values, vision, mission, policies, and procedures of McLaren Health Care.
• Provides service excellence standards:

o Responds promptly, professionally and courteously to all customers' needs.

o Cooperates and communicates effectively with all McLaren Health Care team members.

o Contributes to continuous quality improvement efforts.

o Must be able to understand, explain, calculate, analyze and interpret the information reviewed daily.

• Ensures customer interactions are done in a professional and courteous manner.
• Communications: communicates verbally and in writing in a positive, consistent, enthusiastic, and open mannered approach with all internal and external customers.
• Works independently in a self-directed, non-confrontational, collaborative manner.
• Constantly seeks opportunities to improve processes to support more efficient and effective work outcomes.
• Customer Focus: promotes positive internal and external relations by actively seeking and being responsive to customer feedback. Ability to support and participate in continuous quality improvement projects.
• Translates Mission and Vision into daily interactions with internal and external customers. Demonstrates drive, initiative and ownership in all endeavors undertaken for the benefit of the McLaren Health Care.
• Displays high ethical standards.

Additional Information

• Schedule: Part-time
• Requisition ID: 25006799
• Daily Work Times: 6:30pm-5:00am
• Hours Per Pay Period: 60
• On Call: No
• Weekends: Yes

Title: Health and Safety Administrator (Part Time)

Location: Swindon United Kingdom

Job Description:

Do you have a passion for helping others? Do you have a keen eye for detail and an interest in making the world a safer place? Maybe you're looking for a rewarding and meaningful role that offers a range of opportunities for personal and professional growth? Yes? Then you're in the right place!

Here at GXO, we are currently recruiting for a Health & Safety Administrator to join our team in Swindon, supporting our customer, Iceland. You will provide flexible and efficient Health and Safety administrative support to the department while supporting the site overall by communicating with the first aiders and the health and safety reps on the site.

This is a part time, permanent position, working three days of the week (flexible on what days) consisting of the hours of, 08:00 till 15:00 x 2 and 08:00 till 14:00.

Pay, benefits and more:

We're looking to offer a salary of up to £12,717.44 per annum and 15 days annual leave (plus bank holidays). Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!

What you'll do on a typical day:

• Work with members of the Health and Safety team to provide a good communications base for the operation and provide excellent customer service
• Work to agreed team targets and KPI's including such as accuracy, productivity and cost saving
• Populate the accident tracker and compile all accident statistics and reports when needed
• Ensure environmental health and safety requirements are met while complying with H&S policies and standards
• Support the Health and Safety Manager when needed with admin, projects and general support where needed

What you need to succeed at GXO:

• Previous Administrative experience, with an understanding of processes and procedures relating to Health and Safety
• Excellent verbal and written communication skills at all levels, with a focus on relationship building
• Strong IT knowledge of Microsoft Office applications such as Word, Excel, and Power Point
• Holder of an IOSH qualification is essential

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on ersity and are committed to creating an inclusive environment for all employees. We believe that ersity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a erse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.

Title: Part Time E-Commerce

Location: Saint Paul, MN 55106

Job Description:

Job Ref:

173381

Location Flexibility:

Onsite

Category:

Retail

Job Type:

Part-time

Job Status:

Non-exempt

Pay Basis

Hourly

Pay Range

$15.97 - $20.65 Hourly

Brand

Cub Foods

Job Overview:

Job Responsibilities:

•    Ensure quality selection of product

Job Requirements:

•    Equipment operation (carts, box cutter, baler, compactor etc.).

Physical Requirements:

•    Lifting/carrying up to 70 lbs.

Schedule:

•    7:00 am - 8:00 pm availability

Benefits:

•    Flexible schedule for work life balance.

We provide our customers the best grocery experience period by personalizing our customers’ evolving needs with innovation, convenience and by supporting the communities we serve through delivering quality, variety, and fresh groceries. As the needs of our customers evolve, we’re dedicated to adapting alongside them, providing quality products, and a welcoming shopping experience.

At Cub we believe that ersity and inclusion are essential to our success as an organization, and we strive to create a work environment that fosters respect, fairness, and equal opportunities for all employees. Each team member brings unique perspectives that help us better serve our community.

UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. All qualified applicants will receive equal consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or other protected ground. Accommodation is available upon request for candidates taking part in all aspects of the job selection process. - M/F/Veteran/Disability. VEVRAA Federal Contractor.

Company:

SUPERVALU Inc

Compensation:

UNFI anticipates paying the above-referenced pay rate (or within the above-referenced pay range) for this position. Actual Pay, where applicable, will depend on a number of factors, including, but not limited to, education, experience, training, and any requirements under applicable collective bargaining agreements. UNFI is committed to transparency in pay in compliance with applicable state and local laws.

Benefits:

For Washington positions (or positions that may be performed remotely from Washington), Click HERE for Washington-specific paid time off details.

Candidates hired into this position will also be eligible to participate in the following benefits programs: Paid Time Off; Sick Time; paid holidays and parental leave; 401K Program; medical, dental, vision, life, and accidental death/dismemberment insurance; short-term and long-term disability insurance program, Flexible Spending Account and/or Health Savings Account, subject to meeting the eligibility requirements and the terms and conditions of these programs, and subject to any requirements under applicable collective bargaining agreements.

Sales Positions Only: For sales positions that are commission-based, the above range is an estimate of total potential commission-based compensation during an associate’s first year, but UNFI offers an introductory period minimum of $680 per week. After the introductory period, as a 100% commission-based role, there is no set salary. UNFI’s commission plans are uncapped and average earnings vary depending on territory and sales achieved, among other factors.

UNFI’s compensation, benefits, and paid time off policies are subject to change in the Company’s sole discretion, consistent with applicable law. This job posting should not be construed as an offer of employment with certain terms, nor should it be construed as a guaranteed minimum.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Title: Complex Scheduler (Southdale and Ridges Cardiology Clinics)

Location: Edina United States

Job Description:

Why M Physicians?

Regardless of role, we recognize that every member of our team is vital! The Complex Scheduler is responsible for scheduling and coordinating multiple services including but appointments, imaging, labs, procedures, surgeries, and treatments. The Scheduler also collaborates with providers, clinic staff, schedulers, across multiple different departments, locations, and outside organizations (when needed) to ensure services are timed, coordinated, and sequenced appropriately and all associated activities are complete.

Our Fairview Southdale Cardiology Clinic and Fairview Ridges Cardiology Clinic supports a wide variety of patients with their cardiac needs. This includes preventative care, coronary artery disease, hypertension, heart failure, atrial fibrillation and more. We have a large group of providers that work closely with the RN's, clinical support staff, scheduling staff and more to provide excellent patient care. Southdale was rated #1 in the twin cities for cardiac care, and coronary intervention. We are excited to add an inidual to our clinic who enjoys being part of a team and has a passion for caring for patients!

What you will do as a Complex Scheduler:

• Serves as a single point of contact for coordinating appointments, procedures/surgeries, labs, imaging, or treatments

• Accurately navigates and translates complex service protocols, tools, standard work, and information to ensure appropriate services are delivered

• Identify potential issues that could complicate care (i.e. insurance issues, adherence concerns)

• Collaborate with patients, caregivers, providers, schedulers, and other care team members to ensure: Appointments, labs, imaging are prioritized and sequenced appropriately, patient has followed through on their labs, imaging, and appointments, medical records (results, office notes, etc) are received on time and available to the provider/care team

• Provides patients with correct information related to their scheduled appointments, procedures, or tests, and in response to any associated questions they might have.

• Prepares, manages, and updates the daily schedule/calendars for physicians who deliver care (procedures, surgeries, clinic appointments) at different locations such as outreach clinics, hospitals, procedure centers.

• Review and respond to patient messages sent to the Epic in-box or through MyChart.

What you will need:

• Highschool diploma or GED

• Two years' experience, in a healthcare setting/practice:

• Completing scheduling and registration of appointments

• Templating schedules in Epic

• Providing administrative medical support

• Using basic medical terminology

This position will be hybrid with Edina as the main site and floating to Burnsville once per week/as needed

Location: 6405 France Ave S. Edina, MN 55435

Hours: 1.0 FTE, 40 hours week

Benefits: This is a fully benefit eligible position: Competitive wages, Healthcare (including vision & dental), 401K, parking & tuition assistance and more!

Compensation:

21.20 - 30.74 USD Hourly

At M Physicians we believe in pay transparency and equity. The compensation for each position is based on experience, skills, qualifications, and other role-specific considerations. Our total compensation is designed to support your well-being, career growth, and work-life balance.

University of Minnesota Physicians (M Physicians), a non-profit organization headquartered in Minneapolis, seeks motivated iniduals for both clinical and non-clinical roles to drive innovation in health and medicine. Our inclusive culture offers competitive salaries, excellent benefits, and the opportunity for career development in the exciting field of health care to over 1,200 physicians, 300 advanced practice providers, and 2,200 health professionals and staff across Minnesota and beyond.

Join us on a mission to advance medicine.

We are an equal opportunity employer and value ersity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that iniduals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Title: Senior IT Security Analyst (PAM Support)

Location: Jersey City, NJ, Tampa, FL, Coppell, TX, United States

• Job Identification211986
• Job CategoryInformation Technology
• Locations 570 Washington Blvd, Jersey City, NJ, 07310, US 18301 Bermuda Green Dr, Tampa, FL, 33647, US 1315 S Belt Line Road, Coppell, TX, 75019, US
• Salary RangeSenior Analyst-50,000-100,000-USD
• FLSA StatusNon Exempt

Job Description:

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

Pay and Benefits:

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Impact you will have in this role:

Being a member of IT - CISO (IAM Team), you will be an enthusiastic and meticulous L1/L2 Privileged Access Management (PAM) Systems Administrator to join our Identity & Access Management (IAM) team. This position is ideal for candidates who are eager to build foundational experience in PAM technologies, while also gaining exposure to a broad suite of IAM products over time. The role is primarily focused on supporting, operating, and troubleshooting PAM solutions, with opportunities for professional growth into other IAM domains as expertise develops.

Your Primary Responsibilities:

• Serve as the first point of contact for PAM-related support issues, providing responsive Level 1 (L1) and Level 2 (L2) customer service to end users.
• Supervise privileged account activities and respond to incidents, requests, and alerts involving privileged access and authentication services.
• Triage and resolve PAM operational issues, bringing up sophisticated cases to senior team members or engineering staff as appropriate.
• Participate in an on-call rotation to ensure coverage during national business hours.
• Document troubleshooting steps, process changes, and solutions for the knowledge base to support team learning and operational efficiency.
• Collaborate with the IAM team and cross-functional partners to maintain high standards of customer service and communication.
• Continuously develop technical skills in PAM and related IAM tools, with mentorship and training provided.
• Assist with proactive monitoring and maintenance activities to prevent outages or service disruptions within PAM platforms.
• Provide disaster recovery support for PAM systems, including both planned and unplanned events.
• Participate in the execution and documentation of disaster recovery procedures to ensure business continuity and rapid restoration of privileged access services.

NOTE: The Primary Responsibilities of this role are not limited to the details above.

Qualifications:

• 2+ years Hands-on experience with any PAM/IAM/Cybersecurity solution.
• Bachelors' degree in Cybersecurity and/or related experience

Talents Needed for Success:

• Demonstrated curiosity about IT security, particularly in access management and privileged account security.
• Familiarity with PAM concepts, such as the least privilege, credential vaulting, session monitoring, and access workflows.
• Demonstrable understanding of Windows Server and Linux environments.
• Strong troubleshooting, analytical, and organizational skills.
• Excellent communication skills, both written and verbal.
• Ability to work independently, follow established processes, and seek guidance when needed.
• Willingness to participate in on-call rotations aligned to national business hours.
• Familiarity with customer support ticketing systems or help desk environments.

Primary Technologies and Tools

• Privileged Access Management (PAM) Solutions: Core focus area for daily operations and support.
• Active Directory (AD): Basic exposure and support of account provisioning and permissions as related to PAM.
• Windows Server: Working knowledge required for supporting account management, permissions, and privileged access workflows.
• Linux: Working knowledge required, particularly for managing privileged accounts and authentication in Linux environments.
• HashiCorp Vault: Initial training and support tasks as assigned.
• Other IAM Tools (e.g., Terraform, Ansible, PKI/HSM, IGA platforms, EDR): Learning opportunities as experience grows, but not primary focus.

The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, inidual experience, skills, and other considerations. We are an equal opportunity employer and value ersity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that iniduals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Title: Senior Associate, Partner Success

Location: New York, NY | Austin, TX | King of Prussia, PA

Job Description:

Vestwell is the financial technology company powering the new savings economy. The New York City-based fintech platform redefines how people save for the critical aspects of life across retirement, education, and healthcare savings needs. Today, Vestwell enables over 350,000 businesses and nearly 1.5 Million active savers, with over $30 billion in assets saved across all 50 United States. 

Vestwell offers a range of products, including workplace-delivered retirement plans, employer-offered student loan repayment benefits, and various savings accounts for education, emergencies, and iniduals with disabilities.

Vestwell's platform serves a erse clientele, including financial advisers, employers, third-party administrators, financial institutions, payroll providers, government agencies, and inidual savers. To learn more, visit vestwell.com

Who Are We Looking For?

Vestwell is expanding, and we’re excited about adding a Senior Partner Success Associate to our client-facing team who is passionate about our mission to close the savings gap in America. At a high level, we’re looking for someone who pays attention to detail, possesses excellent communication and problem-solving skills, can effectively manage multiple priorities simultaneously, and is a confident self-starter. Ideally, you have spent at least 3-5 years in a client-facing role. 

What Will You Be Doing?

A key component of Vestwell’s mission to empower workplace savings is to make it easy and painless. Our team’s primary objective is to establish strong relationships with partners, positioning ourselves as an integral part of their practice and a key contributor to their success in the retirement space. As a Senior Partner Success Associate, you will play a pivotal role in supporting our team in reaching this objective, understanding our partners' goals, and driving repeat business. Our partners consist of inidual investment advisors, Third Party Administrators (TPAs), National Accounts, Enterprise Partners, as well as PEOs. 

Day-to-Day, You May Also Be Expected To:

• Partnering with Partner Success Managers and their top partners to identify new opportunities for value creation.
• Managing a small book of business consisting of Partner relationships.
• Supporting the team in meeting our KPIs, including repeat business by partners, NPS, and Churn. 
• Supporting Success Managers with the scheduling and preparations for Partner business reviews, covering plan status updates, and plan health checks.  
• Partnering with Success Managers and/or partners to conduct education meetings for plan participants. 
• Supporting the creation and maintenance of a comprehensive wiki and knowledge base for the team. 
• Managing administrative requests from partners, as well as maintaining and updating records within our CRM. 
• Answering the general inbound phone lines, channeling inquiries to the appropriate teams, and ensuring follow-up completion. 
• Work closely with product and other internal stakeholders on platform enhancements tied to new legislation and ongoing quality control.
• Understand Vestwell's various reporting functionalities to research and provide clarity for Partners when needed.

Requirements

The Necessities:

• 3-5 years of experience in a client-facing role. 
• Experience working with Third Party Administrators (TPAs) and Professional Employer Organizations (PEOs).
• Strong commitment to delivering superior service.
• Ability to collaborate effectively across teams.
• Open to working in a fast-paced environment.
• Positive and proactive attitude.
• Proficiency in Excel/Google Sheets, Word/Google Docs, Adobe Acrobat, and browsing network directories, as we operate as a paperless office.
• Excellent attention to detail and accuracy.

The Extras:

• Knowledge of retirement plans and financial products.
• ASPPA certifications or credentials.

This role will be based in our New York City HQ, Austin, TX, or King of Prussia PA, and will be part of Vestwell's hybrid in-office operation (4x per week)

The expected base salary range for this position is $70K - $80K base. This position is eligible to participate in the Company Bonus Pool and is eligible to receive new hire equity in the Company. Please note that salary bands are based on New York and other similar metro areas and may differ based on where the role is ultimately hired.

OUR BENEFITS

We’re an innovative, high-growth company, with lots of exciting milestones ahead. We value health and wellness at Vestwell and in addition to a dedicated Employee Wellbeing Committee, we offer competitive health coverage and generous vacation offering. We have adopted a hybrid office policy, but all employees are welcome at our bright, comfortable office with many workspace options in our Midtown Manhattan office, so everyone has a setting that is the most productive for them. Oh, and naturally we have a great 401(k) plan!

OUR PROCESS

It starts the same for every candidate: getting to know the team members through 1-2 conversations about Vestwell, your experience, and your interests. Next steps can vary by role, but the usual next steps are a skill or experience screen (e.g. a coding interview for an Engineer, a portfolio review for a Designer, deeper experience call for other roles) which leads to a virtual or in-person interview panel after that if the screens go well. Before making an offer, our interview process concludes with a references check stage for your recruiter to meet with a current or former supervisor and peer. We prioritize transparency and lack of surprise throughout the process.

Vestwell’s Privacy Policy. Attention California residents: In the course of conducting our business and complying with federal, state, and local government regulations governing such matters as employment, tax, insurance, etc., we must collect Personal Information from you. Should you accept employment with Vestwell you may view our California Privacy Rights Act here: Vestwell’s California Privacy Rights Policy.

Title: Administrative Patient Experience Rep (hybrid) Plastic & Oral Surgery

Location: Boston, Waltham,  MA,  United States

Status

Standard Hours per Week

Job Category

Regular, Temporary, Per Diem

Pay Range

Office/Site Location

Remote Eligibility

Job Description:

Position Summary/ Department Summary:

Join our acclaimed Department of Plastic and Oral Surgery and discover how your talents can change lives. The Department of Plastic and Oral Surgery provides world-renowned plastic and maxillofacial care to 17,000 patients across Massachusetts, New England, and the world each year. At Boston Children's Hospital, success is measured through providing the highest quality customer service, while changing lives by delivering excellent care. The Department has led innovations in many areas including 3-D printing, simulated surgeries, facial reanimation, research and treatment for Vascular Anomalies. As the Department continues to innovate and grow, we are looking for iniduals like yourself who are passionate about providing the best pediatric healthcare. The ideal candidate is motivated and hardworking and can multitask in a fast-paced environment. They are flexible and resourceful in high-priority situations to achieve superior care for the patient. Learn more about how you can become part of the team helping deliver life changing care with the Plastic & Oral Surgery Department here.

Key Responsibilities:

• Physician Support: Working with other team members to monitor the physicians' clinical, operative, meeting, and personal schedule/calendar.
• Scheduling: Scheduling and registering patients for office visits and procedures. Obtaining and updating patient demographic, insurance, and primary care/referring doctor information.
• Physician and department liaison: Being the primary contact between the physician and patient families. Helping answer and resolving patient issues and concerns. Managing patient call volume; answering appointment requests and routing incoming calls to appropriate destination.
• Coordination of care: Acting as the face of the practice and managing every step of the patient's care. Communicating the plan of care to the family.
• Clinic management: Preparing charts for physician's clinics and checking patients in for various appointments. Organizing all patient information, including verifying insurance and obtaining required medical records and approved insurance referral authorizations on each patient. Promptly and accurately logging updated information.
• Administrative tasks: Patient correspondence, distributing incoming mail, sorting and uploading outside notes and radiographs into the patient's medical record. Processing patient paperwork and requests and assisting in letter writing and various projects and tasks when needed.

Minimum Qualifications

Education:

• High School Diploma/ GED.

Experience:

• Dental administrative and/or general medical surgical scheduling experience a plus.
• Basic customer service and computer skills.
• Strong communication skills.
• Ability to work with erse internal and external constituencies.
• Demonstrates the ability to pay attention to detail and accuracy.

Schedule: M- F, HYBRID, Shifts can be either 7:30am-8:30am- 4pm/5:00 pm. Location can be either Waltham or Boston.

This role is eligible for a $2,000 sign on bonus (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 2 years).

Boston Children's Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes.

The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting.

Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Title: Omnichannel Patient Engagement Program Director

Location: Chicago United States 

Minimum:

USD $186,400.00

Maximum:

USD $258,900.00

Job Description:

Join a world-class academic healthcare system, UChicago Medicine, as the Omnichannel Patient Engagement Program Director responsible for leading the implementation and ongoing management of Agentforce, Salesforce's AI agent platform. This is a full-time remote position with quarterly travel to Chicago required.

The Omnichannel Patient Engagement Program Director will implement and maintain Agentforce in order to enhance access, improve patient experience, and streamline digital and voice interactions. The Program Director will collaborate with executive sponsors, clinical and operational stakeholders, Salesforce, and the solution integrator to deliver a coordinated, user-centered engagement strategy across web, text, and voice channels. Additionally, the Omnichannel Patient Engagement Director will continually partner with other marketing leaders and key stakeholders to promote digital transformation and modernize UChicago Medicine's approach to omnichannel marketing.

Who you are:

An innovative and highly collaborative marketing project leader with:

• Bachelor's degree in Business, Healthcare Administration, Marketing, Information Systems, or related field required; master's degree preferred.
• 8+ years of experience managing complex, cross-functional projects or programs, ideally in healthcare, digital transformation, or patient engagement.
• Demonstrated success leading governance forums, aligning executive stakeholders, and driving initiatives from strategy through execution.
• Strong background in marketing strategy, analytics, and ROI measurement tied to digital engagement.
• Experience managing third-party vendors, consultants, and system integrators.
• Familiarity with CRM platforms, particularly Salesforce, with willingness to develop hands-on expertise in chatbot and voice agentic AI technologies.
• Working knowledge of AI technologies and their application in patient engagement, personalization, and digital experience optimization.
• Strong leadership skills with experience in matrixed organizations and indirect team management.
• Experience navigating regulated environments, such as healthcare, finance, or banking, where data security and compliance are paramount.
• Proven ability to balance innovation with compliance, ensuring adherence to HIPAA, ADA, and data security standards.
• Commitment to delivering a seamless, accessible, and patient-centered healthcare experience.

What you'll gain as the Omnichannel Patient Engagement Program Director:

• Visibility driving the implementation of cutting-edge Agentic AI tools like Agentforce to transform patient access, streamline workflows, and elevate overall patient experience.
• Opportunity to pioneer AI innovation by customizing multiple AI agents to handle routine scheduling requests, freeing up the patient access team to focus on highly complex patient requests.

What you'll do as the Omnichannel Patient Engagement Program Director:

• Define and communicate the product vision, strategy, and roadmap for Agentforce and AI-related initiatives.
• Align product goals with the overall business strategy and objectives.
• Lead the implementation of the Omnichannel Patient Engagement initiative, ensuring milestones, deliverables, and timelines are met.
• Work closely with executive sponsors, clinical leaders, IT, security, legal, marketing, and patient access teams to gather requirements and prioritize features.
• Responsible for driving the creation, prioritization and maintenance of the product backlog to ensure the delivery of high-value features.
• Ensure user stories are well-defined and meet acceptance criteria.
• Partner with finance to build business cases, monitor ROI, and ensure investment in patient engagement delivers tangible business outcomes in the form of KPIs.
• Manage relationships with Salesforce and 3rd party IT vendors such as Slalom to ensure successful delivery, system integration, and solution configuration aligned with business goals.
• Coordinate steering committee activities and serve as the primary liaison between executive sponsors, clinical leaders, IT, security, legal, marketing, and patient access teams to drive alignment and decision-making.
• Ensure digital and voice engagement solutions comply with HIPAA, ADA, and other healthcare privacy and accessibility standards.
• Develop hands-on understanding of Salesforce Agentforce, including chatbot and voice capabilities, to support vendor collaboration and future internal management of the platform.
• Lead change management, training coordination, and internal communication efforts to drive platform adoption and optimize patient and staff experience.

Title: Regional Manager Hearing Care - Tampa Bay Area, FL

Location: Tampa Bay United States

Job Description:

As the Regional Manager, Hearing Care, you will oversee support a team of dedicated and compassionate Hearing Care Coordinators (HCCs). Your role will be vital in ensuring our patients receive exceptional care and service. You will provide guidance and support to the HCCs within the region. Your expertise in the relevant point of system sale will be essential, and you will be held accountable for ensuring the HCCs in the region receive the necessary training to excel in their roles. You will motivate and mentor the HCCs for local events, activities and regarding scheduled and completed evaluations efforts. Leading by example, you’ll bring enthusiasm and display flexibility as you take on special projects and drive process improvement efforts and company initiatives

Location: West Coast Florida – Hybrid Schedule with two remote days.

Tampa Bay/St. Petersburg/Clearwater, FL

Monday-Friday 8:30am-5:00P.M.

•  Lead and develop a team of Hearing Care Coordinators including recruitment, hiring and ongoing performance management
• Up to 50% Travel in Tampa/Clearwater/St Petersburg, FL.
•  Observe, explain, and coach on scheduled evaluations and capacity and demand
•  Address performance issues proactively, providing coaching and conducting annual performance appraisals.
•  Review and ensure accuracy in regional collections and transaction
•  Supervise clinic inventory control processed
•  Oversee the process for the insurance process and proper completion of patient Benefit Checks
•  Monitor and evaluate transactional compliance duplication
•  Provide comprehensive training to HCCs beyond initial on-boarding and create mentoring partnerships amongst peers in the region to support ongoing development
•  Approve employee PTO and manage timecards in the ADP system
•  Facilitate smooth onboarding and provide ongoing training and support of new HCCs
•  Subject matter expert on company systems, processes and policies & procedures
•  Proactively address process issues and errors ensuring HCCs adhere to SOPs consistently recognize trending errors and promptly follow up with HCCs to address process issues (related to SOP, processes in general and linked to the relevant systems)
•  Cultivate strong relationships and provide supports for HCCs fostering effective communication between the Sr. HCC and the HCCs
•  Provide team support team by coordinating, coaching and mentoring at community events
•  Champion the company vision, mission and values, promoting team morale around these initiatives
•  Operates in compliance with all local, state and Federal laws as well as
•  Assess the potential ROI of local events considering demographics, engagement and attendance
•  Drive performance success by achieving KPIs related to demand for HCC accountable activities
•  Effectively manage calendars and capacity, utilizing financial dashboards to review scheduled and completed eval targets
•  Train HCCs on best practice for local area marketing activities and attending events to oversee operations at any events this may or may not include any relevant support for BHEs (Better Hearing Events)
•  Identify and evaluate local partnerships and provide business cases on potential ROI and opportunities
•  Train HCCs on centrally driven marketing campaigns and how to handle response and patients
•  Conduct regular marketing training for HCCs
•  Ensure marketing materials and practices in centers are current and on brand
•  Report to marketing on a monthly basis on region as well as KPIs
•  Drive sustainable engagement by leading the regions yearly Engagement Survey( HearMe) and implement strategies for improvement
•  Operates in compliance with all local, state and Federal laws as well as Company policy and compliance standards
•  Other duties and responsibilities as assigned

Job Qualifications

Education:

•  Bachelor’s Degree preferred

Certifications:

•  Not applicable

Industry/Product Knowledge Required:

•  Prior experience/knowledge with hearing aids is a plus

Skills/Abilities:

•  Professional verbal and written communication
•  Strong relationship building skills with customers, physicians, clinical staff
•  Experience with multiple EMR system is a plus (RBS)
•  Experience with Microsoft Office and Outlook
•  Knowledge of HIPAA regulations
•  Ability to exhibit empathy

Work Experience:

•  2+Years in a health care environment is preferred
•  Previous management experience preferred
•  Previous training experience is preferred
•  Previous customer service experience is required

Statement of Other Duties: This document describes the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described.

Salary: $60,000 - $80,000 + 10% Bonus

We love to work with great people and strongly believe that a erse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of erse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Sonova is an equal opportunity employer

We team up. We grow talent. We collaborate with people of erse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Title: Registered Nurse (RN) | Work from home | $34/hr | Starts 12/15/25

Location: United States

Category

Healthcare Support

Position Type

Regular Full-Time

Job Description:

Overview

Are you a compassionate, self-motivated registered nurse with top-notch critical thinking and clinical skills? Seeking a challenging yet remote registered nurse position that keeps your abilities sharp?

Imagine a fast-paced role engaging with patients through innovative channels, all from the comfort of your home.

Join us in an organization poised for unprecedented growth, offering work-from-home options.

With excellent coaching and support, you'll be part of a collaborative team of RNs across the country. If you're ready to contribute to a dynamic healthcare environment, apply now and shape the future of healthcare from the convenience of your home.

Responsibilities

The Care Advisor is a licensed Registered Nurse reporting to the Clinical Services team. They provide quality driven telephonic clinical assessments, health education, and utilization management services to a erse population of callers/patients/members. A Care Advisor provides triage assessments to iniduals or defined patient populations using telecommunications, in accordance with computer-based algorithms, protocols, and guidelines. The Care Advisor uses critical thinking, essential multitasking skills and effective communication. They use their clinical knowledge to assess, disposition, make recommendations for care, provide education and health information.

Essential Duties and Responsibilities

Using the Nursing Process, provides nursing assessments within the standards outlined in the state Nurse Practice Act Provides assessments to iniduals or defined patient populations using telecommunications in accordance with computer-based algorithms, protocols, and guidelines Using the defined process, adheres to nursing standards, company policies and shared principles when providing clinical assessments and health education Uses the nursing process to identify patient care needs, risk and safety issues, educational opportunities, and appropriate health care referrals: Processes calls based on Quality Management guidelines. Demonstrates compliance with all product's specific performance metrics Regular, reliable attendance and timeliness Must work 4 weekend shifts per month- either in every Saturday schedule or every other weekend. Other duties as assigned

Qualifications

Education:Current, unrestricted, RN licensure in a compact state which is your state of residence. Licensure in other States as required by law or client contract will be assigned within 30 days of hire.Must reside in a compact state and maintain a compact multistate license. Current home state RN license in good standing. Registered nurse is responsible and accountable for safe clinical practice, knowledgeable of customers and regulatory expectations in the clinical area.Minimum of an associate degree from a two-year college or technical school or Diploma Nursing Program; BSN preferred.CEU subscription provided at hire- use with Carenet Health email- RNs required to maintain mandatory number of credits per year to maintain all assigned license. RN must attend training 100% of hours and must pass intra-training testing components.

Experience: Minimum 3 years of Registered Nurse clinical experience. Experience in ER, adult and pediatric care, Medical/Surgical, Home Health and Hospice or other acute areas preferred.Telephone triage experience and understanding of health benefit plans and the insurance industry are helpful, but not required.Bilingual skills are a plus.

Functional/Technical Knowledge, Skills and Abilities Required: Ability to apply clinical knowledge to effectively meet clinical business standards.Fully competent in product delivery and business requirements.Ability to run multiple computer programs at the same time.Identify opportunities for improvement and recommend workable solutions.Exercises judgement within defined practices and procedures to determine appropriate action.Ability to determine when to escalate issues appropriately and in a timely manner.Builds rapport with members and effectively influences member behavior.Comprehensive communication (listening, reflection, and clarification) skills.Manages time effectively.

Must currently reside and have a Multi-State (compact) unrestricted RN license in one of the following states: AL, AR, CO, FL, GA, IA, ID, IN, KS, KY, LA, ME, MS, MO, MT, NE, NM, NC, ND, NH, OK, SC, SD, TN, TX, VA, WI, WYAbility to become licensed in additional states as requiredMore important information:

Full-time positions available (36-40 hours per week)Your schedule will be evenings and will include at least two weekend days every two weeks. Differential pay may be earned for certain shifts.Training is 2-4 weeks, with the first two weeks during daytime hours. 100% Attendance is required. Training is done in a virtual, interactive classroom setting.For work-from-home positions, your home office must meet certain certification requirements that would be explained to you during the interview process.

Compensation & Benefits

At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The salary range for the Registered Nurse role is $34.00 per hour.

In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities.

Additional Information

Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.

Carenet Health is an Equal Opportunity Employer. We celebrate ersity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Req#: 5033

#INDCLINICAL

Title: NP/PA - Family Medicine - Park Rapids, MN (0.8 FTE)

Location: Park Rapids, MN

Job type: Onsite

Job Description:

Building Location:

Park Rapids Clinic

Department:

3251800 FAMILY PRACTICE - PRK

Job Description:

Utilizes advanced health assessment, knowledge, and decision making skills, works independently and in collaboration with physicians and other health care professionals. Provides health care to iniduals and families, emphasizing health promotion and disease prevention. They may care for patients ranging in age from newborn to elderly as noted in age-related category and area of expertise.

Education Qualifications:

NP/PA - Family Medicine (0.8 FTE)

Park Rapids

Looking for an experienced Practitioner to care for all ages at our Park Rapids Clinic. This position will be based in Family Medicine (with coverage in the Walk-In Care setting, as needed) to allow our patient and family-centered care group to further commit to a positive experience with exceptional customer service. You'll experience an outstanding team-based atmosphere along with plenty of specialty support in our rural medicine settings.

• Experienced Primary Care Practitioner required! (2+ years of Advanced Practice experience).
• Part-time, 0.8 FTE
• Ability to care for all ages - full scope practice.
• 14-20 patients per day.
• May provide outreach to Walker and Menahga Clinics to assist with coverage needs on occasion.
• Certification in weight management preferred.

The Nurse Practitioner or Physician Assistant utilizes advanced health assessment, knowledge, and decision-making skills, working independently and collaborating with physicians and other health care professionals. NP/PAs provide health care to iniduals and families, promoting health and preventing disease. They may care for patients ranging in age from newborn to elderly as noted in age-related category and area of expertise. The position requires high customer service skills to establish and enhance positive relationships with patients, co-workers, and others.

EDUCATION/TRAINING:

• Master's or Doctorate degree in Nurse Practitioner or Bachelor's/Master's degree in Physician Assistant program from an accredited program/institution.
• Experience in Internal Medicine/Geriatrics is preferred.

LICENSURE/CERTIFICATIONS REQUIRED:

• Current licensure as a registered nurse in appropriate state.
• Current licensure as a Nurse Practitioner/Physician Assistant in appropriate state.
• Current certification in CPR
• National certification, in applicable area.
• Successful completion of Essentia Health credentialing process prior to practice.

Hired candidates may be eligible to receive additional compensation in the form of bonuses, quality incentives or production-based compensation

Essentia Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, sexual identity, national origin, disability, or protected Veteran Status.

Licensure/Certification Qualifications:

NP:

Current licensure as a registered nurse in appropriate state.

Current licensure as a Nurse Practitioner in appropriate state.

Current certification in CPR.

National certification in applicable area.

Successful completion of Essentia Health credentialing process prior to practice

PA:

Current licensure as a physician assistant in appropriate state.

Current certification in CPR.

National certification.

Successful completion of Essentia Health credentialing process prior to practice

FTE:

0.8

Possible Remote/Hybrid Option:

Shift Rotation:

Day Rotation (United States of America)

Shift Start Time:

Shift End Time:

Weekends:

Holidays:

No

Call Obligation:

No

Union:

Union Posting Deadline:

Compensation Range:

$92,917.76 - $130,091.52

Employee Benefits at Essentia Health:

At Essentia Health, we're committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health.

Title: Customer Service Home Agent - Bilingual - French Canadian/English

Location: Biddeford, ME - Farmington, ME - Bangor, ME

Full time

Job Description:

At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome-both here and Outside. We value inidual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive.

• Joignez-vous à notre équipe!

L.L.Bean is looking for bilingual (French Canadian/English) Customer Service Home Agents to take incoming calls from our customers while working from home.

In this year-round position, you'll be the friendly voice welcoming both English and French speaking customers to L.L.Bean, placing their orders and answering their questions, all from the comfort of your Maine home office.

Our phone lines are open from 8am-8pm, 7 days a week. Within that time frame, we are looking for candidates that can provide at least 30 hours per week of availability, and especially those that can work until 8pm.

All applicants must reside in the state of Maine.

All applicants must be fluent in both French Canadian and English.

Starting pay is $21.36/hr., plus employees will earn an extra $1/hr. for hours worked after 6PM.

We are looking for fluent bilingual French & English speakers who have:

• An interest in providing excellent customer service

• Experience (or aptitude) enhancing the customer experience by suggesting companion items

• Strong communication and interpersonal skills

• The ability to learn new computer systems quickly

• A quiet, dedicated workspace in your Maine home

• A tech-savvy spirit, with their own computer, internet, and webcam, all of which meet our requirements (details below)

Here's what makes this work-from-home opportunity in Maine stand out:

• Competitive pay - $21.36/hr!

• Flexible scheduling - Our phone lines are open from 8:00 AM to 8:00 PM, 7 days a week. Within that time frame, we are looking for candidates who can provide at least 30 hours per week of availability, and who can be scheduled primarily during the latter half of the day (until at least 8:00 PM).

• Delight our customers - Be the friendly voice that helps with orders, answers questions, and keeps the L.L.Bean experience legendary.

• Be part of the L.L.Bean family - Enjoy a generous employee discount, participate in a 401k plan, borrow gear for outdoor adventures, shop in our "employees only" store, and more!

• Work from the comfort of your Maine home office.

Ready to join the adventure? Please review more specific expectations below:

Home Office Requirements:  To participate in the L.L.Bean Home Agency program, your home office must meet all the following standards. There are no exceptions.

Technology Requirements:

Personal Computer

• Operating System:  Windows or Mac only

• If Windows: Windows 11 is required (Windows S mode is not compatible)

• If Mac:  macOS Ventura 13.5.1 or newer is required

• Memory:  8 GB of RAM minimum (16 GB preferred)

• Monitors:  2 monitors, each at least 17" (24" preferred)

• Keyboard & Mouse:  Full-size keyboard with the number pad; external mouse with scroll wheel (both are required if using laptop)

• Speakers:  Internal or external

• Webcam: Installed and ready to go

• Headset:  USB headset with microphone (required for MS Teams video calls)

• Power: Surge protected power strip

Internet

• Internet connection type:  Broadband only  (No satellite service or mobile hotspots are allowed due to Payment Card Industry (PCI) standards)

• Minimum Acceptable Speeds:

• Download: 25 Mbps

• Upload: 5 Mbps

• Modem/Router:

• Modem/router must have an available Ethernet port to connect a wired IP phone (phone is provided by L.L.Bean)

• Modem/router must be accessible, within 10 feet of your phone setup

Personal Phone Access

• L.L.Bean Home Agents must have a personal phone (cell or landline) available for emergency use

Workspace Requirements

• Location:  Your home office must be located in Maine

• Environment (strict security standards):

• A separate workspace that is quiet, private, and free from distractions and other household members

• No background noise (pets, TVs, clock chimes, household members, etc.)

• Must meet Payment Card Industry (PCI) standards to protect customer information

• Customer information is not to be viewed or overheard by third parties

• Furniture:  A desk and chair that allows the Home Agent to work safely and comfortably (must incorporate good ergonomics). If offered a position, you will be asked to send photos of your home office set up for approval prior to training.

L.L.Bean Provides

• IP Phone (VoIP)

• Headset, power brick, and cables

• Secure software access

Interview Requirements:

• A PC or laptop with a webcam

• A reliable internet connection

Interviews, onboarding, and training are conducted over a Microsoft Teams video call (similar to Zoom). Part of the interview is a computer skills assessment that will be observed by the interviewer. Qualified candidates will be asked to schedule their own interview and will receive a TEAMS link in advance of the interview.

If you are hired, the L.L.Bean-provided equipment will be mailed to you. Once you are set up, virtual, web-based training classes are scheduled separately. Again, a working web camera is required.

The application for this position requires screenshots or pictures of your computer's operating system, RAM, and results of an internet speed test from your proposed home office location. Please be aware of this when you start your application.

At L.L.Bean we understand that it is everyone's responsibility to create and foster an inclusive environment where everyone can be themselves at work and make it easy for others to do the same.

Health and Safety Requirement: Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels.

If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan.

If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! At L.L.Bean, we believe the outdoors brings out the best in all of us. We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote belonging.

Title: HR Specialist, Ask HR (Bilingual Spanish speaking required)

Location: Plantation United States

Job Type: Hybrid

Job Description:

Description

Job Overview:

The Human Resource Specialist, Ask HR position provides HR guidance and support to the South Region's associates on a wide range of topics.

The Human Resource Specialist, Ask HR position is a Hybrid position that is four days in the office and one day remote. The office is located in Plantation, Florida.

Bilingual Spanish speaking required.

Responsibilities:

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

• Provide first level of contact service including the ability to communicate information, answer questions and solve problems in easy to understand terms.
• Provide assistance and support for incoming HR inquiries and issues.
• Follow up with customers, provide feedback and see problems through to resolution
• Identify, research and resolve problems.
• Track, route and redirect problems to the correct resources. Properly escalate unresolved queries to the next level of support.
• Respond to all inquiries following company Global Service Standard guidelines.
• Support operation of Ask HR Help desk and serve as focal point for associate concerns.
• Follow-up with our internal customers, provide feedback and see problems through resolution.
• Ensure proper recording, documentation and closure for all inquiries.
• Maintain strict confidentiality of all employee records and information.

Skills & Qualifications:

To perform this job successfully, an inidual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

• Must have a High School diploma or its equivalent and one to two years of functional experience in Human Resources, or equivalent combination of education and experience.
• Strong administrative background.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Bilingual a plus.
• Detail oriented, strong organizational and multi-tasking skills.
• Must be highly productive, able to balance competing priorities and meet all established productivity measures.
• Must have strong proficiency in Windows and Microsoft Office, including but not limited to Word, Excel, Power Point, and Outlook. Proficiency researching the Internet.
• Ability to work with sensitive or confidential information.
• Ability to meet deadlines and work well under pressure.
• Ability to adapt to a fast-changing environment
• Excellent problem solving skills
• Ability to work in a team environment as well as independently and be self-driven.
• Critical thinking, problem solving, judgement and decision making abilities.

Travel:

Work may involve little or minimal travel.

What We Offer:

As an associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match.

Disclaimer:

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time

Title: Inbound Customer Service Representative (WFH)

Location: WFH

• temprop="occupationalCategory" style="font-size:inherit" tabindex="0" token-data="JOBS.JOB_DESCRIPTION_CATEGORIES_LINK" token-type="text"> Customer Service/Support
• temprop="reqId" style="font-size:inherit" tabindex="0" token-data="JOB_DESCRIPTION.REQ_ID" token-type="text"> 26128

Job Description

About Rotech

Join a Leader in Home Healthcare

At Rotech Healthcare Inc., we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.

With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.

Explore more about our mission and services at Rotech.com.

Overview and Responsibilities

Summary

We are seeking a dedicated Sleep Therapy Inbound Customer Service Representative for our Sleep Central Inbound Call Center in our Murray Operations ision. This position serves the customers of the Inbound Call Center (Sleep Therapy patients) by performing tasks related to CPAP resupply. Primarily responsible for new order intake to encompass accuracy with product selection and utilization guidelines. Verifies and enters correct patient demographics, payer and physician related information. Also assists customers with basic sleep coaching, reinforcement of cleaning and routine equipment maintenance. Product expert on various mask interfaces and assisting with basic mask fit issues. First line of contact for CPAP resupply customers.

Pay starting at $15.50 plus a Monthly Bonus program opportunity with Potential Unlimited Earnings

• Mon - Fri 8:30am - 5pm
• Work From Home after successful completion of IN OFFICE TRAINING and are meeting expectations with management approval

Essential Duties and Responsibilities

• Acts as patient advocate to resolve questions or concerns
• Collects patient, source information and inputs data into e-Intake
• Completes thorough verification for products and services
• Develops and maintains a working knowledge of current Medicare, Medicaid, insurance regulations, and FDA and JCAHO guidelines
• Develops and maintains working knowledge of current products and services offered by the company
• Identifies and resolves problems in a timely manner
• Makes outbound calls as needed to collect patient data
• Manages all aspects of initial intake via high volume inbound phone calls
• Processes related patient paperwork if assigned
• Processes tickets to ensure timely fulfillment of product orders
• Prompt and regular attendance is required
• Provides basic technical customer service assistance for CPAP equipment
• Provides education to patients and location employees on CPAP supplies
• Uses e-Intake proprietary system to maintain accuracy and quality control throughout initial patient contact and data input
• Performs other duties as assigned

Qualifications

Employment is contingent on

• Background investigation (company-wide)
• Drug screen (when applicable for the position)
• Basic Computer and Basic Internet skills test along with a Typing test
• Valid driver’s license in state of residence with a clean driving record (when applicable for the position)

Education and/or Experience

• High school diploma or GED equivalent
• One to three years of related prior work experience in a team-oriented environment
• Experience in medical field and administrative record management
• Strong customer service background

Skills, Knowledge and Abilities

• Effectively communicate in English; both oral and written, with physicians, employees and patients to ensure questions and concerns are processed in a timely manner
• Helpful, knowledgeable and polite while maintaining a positive attitude
• Interpret a variety of instructions in a variety of communication mediums
• Knowledge of billing reimbursement and insurance policies and requirements preferred
• Knowledge of Durable Medical Equipment (DME) or Home Medical Equipment (HME)
• Knowledge of medical billing practices preferred
• Maintain confidentiality and practice discretion and caution when handling sensitive information
• Medical terminology
• Multi-task along with attention to detail
• Self-motivation, organized, time-management and deductive problem solving skills
• Work independently and as part of a team

Physical Demands

• Lift minimum of 10lbs
• Prompt and regular attendance is required
• Requires close vision to small print on computer and or paperwork
• Requires sitting, walking, standing, talking or listening

Machines, Equipment and Technical Abilities

• Email transmission and communication
• Internet navigation and research
• Microsoft applications including but not limited to Word, Excel (spreadsheets), etc.
• Office equipment; fax machine, copier, printer, phone and computer

Rotech Information

Benefits

• Generous paid time Off and paid holidays

• Overtime pay for non-exempt hourly positions based on business needs

• Commission for Account Executives

• Fixed and variable rate car reimbursement for Area Managers and Account Executives

• Employee discount program

• Employee recognition program

• Bonus and incentive opportunities 

• Mileage reimbursement (when applicable for the position)

• Telephone reimbursement (when applicable for the position)

• EAP

• 401k, HSA and FSA/Dependent Care FSA

• Medical, Prescription, Dental and Vision

• Life Insurance, Disability, Accidental death, Identity protection and Legal services

• Meru Health Mental health and Mercer SmartConnect Medicare programs

• Livongo Diabetes and High Blood Pressure programs

• Healthcare Bluebook and RX Savings solutions programs

• HEPB and TB vaccinations

Make the Right Move and Submit your Resume Today! The hiring manager reviews resumes and contacts applicants that have related experience to the applied position. To view the status of a position that you submitted your profile to, Sign into your account. All positions are posted for a min of 5 days and positions are opened until filled with a qualified applicant, generally no greater than 200 days. We appreciate your interest in Rotech Healthcare Inc.

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Iniduals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.

Title: Payroll Administrator

Location: Rockwall United States

Full time

R7965

Job Description:

Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that's making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other's truest selves.

We understand that pursuing a new job is a big deal. Maybe you're afraid you won't fit in. Well, here's the good news. For us, the days of "fit in to get in" are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.

Must be eligible to work in the United States without the need for work visa or residency sponsorship.

Our Newest Opportunity:

Our Opportunity

The Payroll Administrator is accountable for all aspects of quality payroll service for clients. The Payroll Specialist works closely with the client contact to ensure timely and accurate processing of payroll. Ensures accurate data entry input into the payroll system to produce timely weekly, bi-weekly and semi-monthly payments.

"This is a full-time, hybrid position based out of our regional office in Rockwall, TX

Key Responsibilities

• Keep abreast of assigned client base to meet client payroll needs and process all updates for each client according to their payroll cycle

• Import and audit time files into the payroll system for processing and handles all payroll related matters for assigned client groups including processing manual checks.

• Generate and complete each payroll; post payroll batches and provide reports to clients

• Handle various activities related to the processing of the weekly, bi-weekly and semi-monthly payroll including completing processing sheets.

• Routinely contact clients according to set schedules in order to obtain payroll data, including salary adjustments, special payments, tax allocations, and employee deductions or adjustments.

• Accurately key all payroll related data necessary to process and meet appointment schedules.

• Input and execute all new hire, termination and status change information for payroll payments and adjustments on occasion.

• Assist with distribution of year-end W-2 reports.

• Maintain client files to ensure efficient operation and improved client service.

• Research and resolve client and system problems to ensure accurate payroll reports and tax returns.

• Establish and maintain a positive working relationship with clients, agencies, and coworkers to promote a positive quality service image

• Distribute client specific payroll reports.

• Record adjustments to previous pay issues.

• Assist team members with overflow work.

• Complete special projects and other duties as assigned.

Requirements

• Bachelor's degree or equivalent work experience.

• Minimum of Three (3) years payroll processing experience required

• Demonstrated ability in data entry, customer service, and problem resolution is required

• Advanced PrismHR and/or iSolved system experience

• Experience managing multi-payroll and multi-state in a multi-client environment

• Vast knowledge of state and federal laws pertaining to wage and hour, wage garnishments and taxes

Knowledge/Skills/Abilities

• Ability to work under pressure and effectively handle high volume workloads.

• Ability to appropriately distribute daily workload and assigned projects to ensure operational effectiveness.

• Ability to complete assigned projects without strict supervision.

• Ability to communicate clearly; excellent telephone manners and etiquette.

• Ability to operate a 10-key calculator by touch.

• Advanced knowledge of Microsoft Office Products (Excel, Word, Access, and

• Outlook)

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your inidual performance and/or the company's performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts. To learn more, visit: www.onedigital.com/careers

OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates ersity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.

OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, "protected characteristics"). A copy of the Federal EEO poster is linked here.

Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:

City and County of San Francsico

City of Los Angeles

County of Los Angeles

Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or 'ban the box'] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.

In short, we believe in hiring the most qualified applicant for the position, regardless of background.

If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.

OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow.

OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow.

Thank you for your interest in joining the OneDigital team!

Title: Administrative Assistant

Location: Virginia Beach United States

Job Description:

Your Role

• Provide administrative support to the Youth Opportunities Office
• Schedule, coordinate and prepare for meetings. Take meeting minutes, including at least one evening meeting per month.
• Screen service requests, phone calls, emails, etc.; initiate and prepare verbal and written responses to correspondence and inquiries
• Conduct research and prepare reports
• Accurately keep records. Establish and maintain an organized, cross referenced filing system
• Accurately enter data
• Assist in budgetary processes by processing invoices timely, completing monthly Pro Cards purchases, completing Budget Adjustment Requests; generating reports from Oracle and disseminating them to appropriate team members to assist with monthly and quarterly budget reconciliation reporting
• Make ision travel and training arrangements and coordinate staff events and training
• Utilize various microcomputer applications for data collection, report generation (i.e.,spreadsheets, databases, word processing and City and Department specific software) and presentations
• Provide customer service and act as an interface with other agencies, the public and various civic groups

Perform other job duties requiring skills, knowledge and physical requirements as demanded by those duties described or less. Inidual assignments will be determined by the supervisor based on the current workloads and department needs.

Our Commitment

Work with the best - work for Virginia Beach Parks and Recreation! Join our team and contribute to our 60+ year track record of providing legendary experiences! We are dedicated to promoting healthy lifestyles and protecting our environment. We ensure all residents - regardless of their physical, social, and economic circumstances - can access our programs. By providing enriching and memorable lifelong experiences, we strive to enhance the quality of life for our community by improving the physical and mental well-being of our residents.

Are you…

• Able to keep a positive attitude and foster excellence through your actions, words, and appearance? Personable and genuine with your communication- both written and verbal?
• Someone who seeks opportunity to learn and understand the experience of others, creating a collaborative environment for all voices to be heard? Able to embrace differences and iniduality to encourage inclusion? Willing to listen with an open mind?
• A problem solver who can work through sticking points and difficult conversations, holding yourself and team members to the highest standards of accountability?
• Able to find opportunity in challenges, no matter how difficult, finding creative solutions?
• Able to model sustainable practices to ensure an environmental conscious and productive culture (Ex: Recycle, reduce waste, optimize resources, and improve processes)?
• Going to take ownership of your time with the department and strive for excellence?

THEN WE WANT YOU TO JOIN OUR TEAM!

The P&R Employee Experience

At Virginia Beach Parks & Recreation, our success is because of our dedicated employees. We are intentional about creating an employee experience where you are empowered to reach your full potential, are supported through strength-based initiatives, and are confident in your abilities. We champion a workplace culture built on our cultural foundations: Professionalism, Respect, Accountability, Integrity, and Citizenship. These guiding principles of behavior cultivate a positive and high performing work environment. Success is recognized and celebrated, and legendary experiences are the core of who we are.

Full Time Perks -

Employees who are new to the Virginia Retirement System are eligible for:

• 11 Paid Holidays plus 3 Additional Personal Holidays
• 18 Days of Paid Time Off (PTO)
• Medical, Dental, Vision, and Prescription Coverage
• Legal and Identity Theft Protection
• Virginia Retirement System (VRS) Hybrid Retirement Plan & Basic Life Insurance
• Commonwealth of Virginia 457 Deferred Compensation Plan(COV457)
• Hybrid 457 Cash Match
• Virginia Local Disability Program (VLDP) - Income Replacement(Short-Term Disability, Long-Term Disability, and Long-Term Care)
• Optional Life Insurance
• Wellness Programs
• Employee Assistance Program / Work-Life Services
• Paid Maternity/Paternity/Parental Care Leave

Title: Patient Financial Counselor I

Location: United States Remote

Telecommute:

Telecommute (U.S.) Position

FT/PT:

Full-Time

Category:

Medical Office Professionals

Job Description:

Why Us?

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

Could This Be For You?

We are seeking a Patient Financial Counselor - Remote to educate and assist patients with making informed decisions about payment options and financial arrangements regarding their healthcare services. Determine and verify patient insurance coverage and eligibility for financial assistance programs. Knowledgeable of all aspects of the financial process from scheduling, billing, and collections. We are seeking candidates who are able to work 8am-5pmET.

Your Impact

• Promote the values of Hanger
• Communicate well with patients and insurance companies over the phone or fax
• Coordinate patient care with clinics
• Document and report payment information timely and accurately
• Verify and assure all accounts are ready for billing with adequate supporting documentation, within the established time frames
• Educate patients about payment options and financial assistance
• Negotiate and strategize patient payment arrangements
• Update patient accounts and balances
• Collect patient payments over the phone
• Review and process patient and insurance company forms
• Follow policy and procedures in regard to financial screening, arrangements and third-party demands

Minimum Qualifications

• Typically requires less than 1 year of related experience. Medical field experience collecting payments, call center experience, customer service handling difficult conversations.
• Preferred - experience in high volume medical office.
• High Scool or equivalent education.

Additional Success Factors

• Strong organizational, analytical and problem solving skills
• Able to manage multiple responsibilities and to prioritize duties/tasks in a fast paced working environment
• Good interpersonal, oral and written communication skills, including the ability to follow written and verbal directions
• Resourceful and flexible team player who excels at building trusting relationships with patients, referral sources and colleagues
• General knowledge of HIPAA and other medical insurance regulations and terminology
• Working knowledge of ICD-9, ICD-10, HCPC/CPT and other coding
• Knowledge of FDCPA
• Proficient computer software; such as MS Word, Excel, and automated billing systems
• Able to use various type of office equipment; such as, facsimile machines, calculator, postage machine, copiers, etc.
• Familiar with general medical terminology
• Understanding of state, federal and regional collection and reimbursement laws
• Must have an enthusiastic and positive attitude
• Ability to work independently, exercise creativity, and be attentive to detail
• Proficiency with basic math and accounting skills
• Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
• Keep the patient at the center of everything that you do, building lifelong trust.
• Foster open collaboration and constructive dialogue with everyone around you.
• Continuously innovate new solutions, influencing and responding to change.
• Focus on superior outcomes, and calibrate work processes for outstanding results.

#LI-Remote

Pay range of $17.75 to $21.00 + annual bonus: up to 5% of base pay depending on bonus criteria. This pay range is posted to comply with wage transparency laws. Hanger salary ranges vary based on skill, ability, knowledge, geographic location and other variables.

Our Investment in You

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs- Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger's BAKA Bootcamp and EmpowerFest

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.

#ERF-HRC

Title: Patient Assistance Care Coordinator

Job Description:

> Position: Patient Assistance Care Coordinator Location: Jeffersonville, IN

Job Id: 456 # of Openings: 0

Important Notice

Due to an increase in hiring scams, please be aware that if you are selected to move forward in our hiring process, a member of our Talent Acquisition team will contact you directly using an official @pharmacord.com and/or @echo.newtonsoftware.com email address regarding next steps in our interview process.

Please Note:

• PharmaCord will never use Microsoft Teams to reach out to candidates for interview scheduling. However, video interviews are typically conducted via Microsoft Teams. Official meeting links will always be sent from an @pharmacord.com or @echo.newtownsoftware.com email address, or through our scheduling platform, Calendly.
• We will never request your bank account information at any stage of the hiring process.
• We will never send a check (electronic or physical) to purchase home office equipment.

If you receive any suspicious communication regarding employment with PharmaCord, please report it to our Talent Acquisition team immediately at [email protected]

A typical day in the life of a Patient Assistance Care Coordinator will include the following:

The responsibilities include, but are not limited to the following:

• Answer high-volume inbound call inquiries from patients, care team, and healthcare providers regarding patient assistance program eligibility criteria, patient specific enrollment status, or refill related requests for already enrolled patients.

• Timely processing of Patient Assistance enrollment applications:

• Review of patient assistance enrollment forms and any supporting documentation to assess patient eligibility for participation as per SOPs and program guidelines

• Determination of patient's eligibility based upon program criteria for qualification.

• This may include some form of insurance benefits verification to determine eligibility for assistance.

• Actively listen to each customer, assess needs, and respond with demonstrated patience and courtesy.

• Review and identification of information that is missing and/or incorrect within program service requests/program applications.

• Reporting of Adverse Events/ Product Complaint inquiries received in accordance with SOP and good manufacturer practices.

• Provides timely feedback to the company regarding service failures or customer concerns

• Effectively uses our internal technology platform, Lynk, to complete claims processing and keep workflows moving.

• Patient Assistance Care Coordinators are expected to be patient focused and committed to providing the highest quality customer service all while maintaining a sense of compliance and commitment to abiding by company policies and procedures.

• Team members are expected to meet all call quality metrics, as well as maintain expected levels of call handling and processing metrics. This is a fast-paced, patient focused role.

This job might be for you if (must have requirements of the role):

The candidate must possess the following personal attributes:

• Service minded; focus on recognizing and meeting the needs of others (especially patients and care partners)
• Ability to handle personal health information with confidentiality
• Commitment to honesty and integrity
• Professionalism and a strong sense of proper business and customer service etiquette
• Clear verbal and written communication skills
• Accountability for results
• Ability to plan and prioritize tasks and strong attention to detail
• Proficient emotional intelligence (ability to recognize emotions and their effects)
• Ability to manage disruptive impulses and handle potentially stressful customer interactions
• Proficient computer skills
• Adaptability to change
• Personal initiative and commitment to team and organizational goals
• Ability to work effectively within a team
• A positive attitude!

Requirements:

• Associate's or Bachelor's degree strongly preferred or equivalent experience required; completion of a high school diploma or GED is required
• 6 months customer service experience, payer benefits experience (reimbursement, prior authorization, etc.), healthcare industry experience or healthcare related certification, license, or equivalent coursework is strongly preferred
• This is an office-based position, the ability to sit for extended periods of time is necessary
• Although very minimal, flexibility to travel as needed is preferred
• We are located in Jeffersonville, IN. PharmaCord does reimburse for tolls if applicable, at the frequent user rate. This rate is applied after 40 trips per month (valued at $678.60 per year)

Physical Demands & Work Environment:

• While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Must be able to type 35 WPM with 97% accuracy.
• Although very minimal, flexibility to travel as needed is preferred.
• This position requires ability to work a standard 8.5-hour standard shifts between our business operating hours of 8am - 11pm Monday through Friday. A shift will be assigned and may change depending on business need.
• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.
• Due to investment in program specific training, candidates are expected to maintain role for a minimum of 6 months, or within a client-facing role, prior to being considered eligible for lateral or promotion level move. PharmaCord is committed to creating a strong company culture that values collaboration, employee development, and promotion from within. Exceptions will be reviewed on a case-by-case basis to assess business need and service impact.

Once you land this position, you'll get to enjoy:

Our Benefits & Perks

• Company paid Short-term Disability (STD)

• Increased competitive 401(k) company match up to 4%

• Affordable Medical, Dental, and Vision benefits - PharmaCord covers 75% of Medical Premiums for our employees

• Wellness discounts of up to $260 per year for participation in wellness program

• Annual HSA employer contribution

• Company paid and voluntary Life Insurance options

• Voluntary Life, AD&D and Long-Term Disability Insurances

• Paid Parental Leave of Absence

• Wellness and Employee Assistance Programs

• PTO benefits, flex days and paid holidays

• Employee Referral Program

• Ambassador Program

• Tuition reimbursement program up to $5,000 per year

Competitive Compensation & Flexible Working

• Competitive starting pay rates
• Toll reimbursement program (valued at $678.60 per year)
• This role may be eligible for a hybrid schedule (50% in office, 50% remote). To qualify for a hybrid schedule, you are required to work a minimum of 6 months on-site at our headquarters location. You must show you've successfully completed training, are in good performance and attendance standing, and are consistently meeting KPI's as outlined within the program business rules.
• Multiple shift options between 8 AM and 11 PM Monday - Friday

A Career You'll Love

• Working for PharmaCord - voted Best Places to Work in Kentucky for 2019 and 2021
• Work for a company that values ersity and makes deliberate efforts to create in inclusive workplace
• Opportunities for advancement with a company that supports personal and professional growth
• A challenging, stimulating work environment that encourages new ideas
• Exposure to many learning and development opportunities
• Playing a crucial part in the lives of our patients, physicians, and pharmacies by enhancing the patient services experience
• Our new state of the art Headquarters building offering many amenities including collaborations spaces, outdoor dining, walking path, marketplace café, and more!

Any offer of employment is contingent on completion of a background check to company standard. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

At PharmaCord, we don't just accept difference - we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. PharmaCord is proud to be an equal opportunity employer.

PharmaCord is unable to sponsor employees at this time.

Want to learn more about us? Find us on LinkedIn, Glassdoor, Twitter & Facebook!

Patient Account Representative I

Location: Hopkinsville, KY,  United States

Job Category: Health Information Mgmt & Billing

Full-Time

Hybrid

Hourly Range: $17.03 USD to $23.85 USD

Hopkinsville, KY 42240, USA

Job Description:

Join our Team

We are looking for a compassionate, caring and dedicated Patient Account Representative I to join our team and help us continue our tradition of excellence.

Benefits:

We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. In addition to our robust healthcare and retirement plans, we offer:

• Flexible work schedules - Full time/part time/supplemental - Day/Eve/Night
• Onsite children's care centers (Infant through Pre-K)
• Tuition reimbursement
• Student Loan Repayment Program
• Payactiv-earned wage benefit-work today, get paid tomorrow
• Free access to fitness centers
• Career advancement opportunities

Job Overview

This position is responsible for accurate charging, billing, follow-up, refunding, contract variance follow-up, and posting of insurance and self-pay accounts for Hospital Billing, Professional Billing, and Comp Center Billing. Responsible for the resolution of patient inquiries pertaining to billing and insurance filing processes. Will work with patients and third party payors to obtain payment on delinquent accounts according to the legal and proper collection techniques as well as maintain accounts receivable goals developed by the department.

Education and Experience

Completion of High School or GED required. Two to four years' experience in a physician office, hospital registration, collection agency, hospital or professional billing or training at an educational institution that includes medical billing.

Salary and Compensation

We aim to offer a salary that reflects the experience you bring to our team. While the posted range shows the full potential for this role, most offers are made within a range that aligns with typical experience levels for similar positions.

Patient Financial Services

Required training in office

Remote after training

Day Shift M-F

Payment Posting

Title : Supervisor, Patient Services

Location: Boca Raton United States

Job Description:

ModMed is hiring a driven Supervisor, Patient Services to join our positive, passionate, and high-performing RCM BOOST team focused on leading and developing their team to ensure exceptional performance and alignment with the company's mission. This is an exciting opportunity to actively support and coach team members, fostering a positive work environment and culture of high performance by ensuring effective call center operations, analyzing processes, and driving continuous improvement within a fast-paced Healthcare IT company that is truly Modernizing Medicine!

Your Role:

• Work closely with senior leaders and talent on all aspects of staffing non-exempt team members, including hiring, training, supervision, and preparing and delivering performance reviews.
• Prepare performance reports and action plans to meet KPIs by collecting, analyzing, and summarizing data and trends.
• Spearhead and lead special projects to support and enhance our patient/client-facing activities, escalations, along with other duties and responsibilities as assigned.
• Analyze departmental processes and recommend resolutions based on metrics, trends, and reporting. While developing and implementing strategies to improve call center benchmarks
• Serve as a point of contact to ensure internal teams' daily workflow processes are completed and supported, and provide a strong floor presence, all while fostering a positive work environment that maximizes inidual and team performance through communication.
• Maintains operational consistency and quickly identifies and resolves trouble spots.
• Strives to make meaningful and challenging contributions to the betterment of the Patient Services department.
• Develop a climate that fosters motivation, encourages participation, and provides opportunities for employee initiative.
• Utilize and explore the use of the training curriculum for ways to improve, enhance, and evaluate the onboarding process of the new hire and existing team members.
• Effectively make sound decisions and manage erse personalities with skill.
• Develop strong credibility with all levels in the department by taking prompt measures to prevent performance and behavior problems

Skills & Requirements:

• Bachelor's Degree preferred.
• 4+ years of previous healthcare, customer service, and call center supervisory experience.
• Strong critical thinking, analytical, and problem-solving skills.
• Expert knowledge of the medical billing claims submission process and working with insurance carriers (e.g., Medicare, private HMOs, PPOs).
• Intermediate Excel and Word skills, such as the ability to perform basic calculations with formulas and functions, format spreadsheets, visualize data through charts and graphs, and create presentations.
• Proven ability to work effectively within a team to create a positive work environment.
• A solid professional demeanor is required, such as the ability to remain calm in a demanding call environment.
• Strong working knowledge of business software applications, including Google Sheets, Microsoft Word, Excel, and PowerPoint.
• High level of competency/Subject Matter Expert in Modernizing Medicine's PM product line (preferred)/or related EHR/EMR systems.
• Excellent communication (Verbal/Written) and interpersonal skills

#LI-LM1

#REMOTE

Title: Patient Specialist

Location: Piscataway United States

Job Description:

Description

The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra's solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life.

The ASSURE Patient Specialist (APS) conducts patient fitting activities in support of the sales organization and the team of Regional Clinical Advisors (RCA). The APS will serve as the local patient care representative to provide effective and efficient patient fittings.

This is a paid per fitting position.

Openings for Monmouth, Middlesex and surrounding counties.

Requirements

ESSENTIAL DUTIES

• Act as a contractor ASSURE Patient Specialist (APS) to fit and train local patients with a wearable defibrillator via training assignments dispatched from corporate headquarters. The APS will be trained and Certified as an ASSURE Patient Specialist by Kestra.
• Ability to provide instruction and instill confidence in Assure patients with demonstrated patient care skills
• Willingness to contact prescribers, caregivers and patients to schedule services
• Ability to accept an assignment that could include daytime, evening, and weekend hours
• Travel to hospitals, patient's homes and other healthcare facilities to provide fitting services
• Measure the patient to determine the correct garment size
• Review and transmit essential paperwork with the patient to receive the Assure garment and services
• Manage inventory of the Assure system kits, garments, and electronic equipment used in fittings
• Flexibility of work schedule and competitive pay provided
• Adhere to Pledge of Confidentiality
• Information regarding a patient of this company shall not be released to any source outside of this company without the signed permission of the patient. Furthermore, information will only be released internally on a need-to-know basis. All Team Members will not discuss patient cases outside the office or with anyone not employed by this company unless they are directly involved with the patient's case.

COMPETENCIES

• Passion: Contagious excitement about the company - sense of urgency. Commitment to continuous improvement.
• Integrity: Commitment, accountability, and dedication to the highest ethical standards.
• Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service.
• Action/Results: High energy, decisive planning, timely execution.
• Innovation: Generation of new ideas from original thinking.
• Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind.
• Emotional Intelligence: Recognizes, understands, manages one's own emotions and is able to influence others. A critical skill for pressure situations.
• Highly organized, service and detail orientated
• Passionate about the heart-failure space and a strong desire to make a difference
• Strong interpersonal skills with communicating and assisting clinicians with providing care for patients.
• Interest and desire for life-long learning to continuously improve over time.

Requirements

Education/Experience Required:

• 1 year in a paid patient care experience (not as a family care giver)
• Clinical or engineering background which may include but is not limited to nurses, cardiac device sales representatives, clinical engineers, catheterization lab technicians, physician assistants, or ECG technicians.
• Disclosure of personal NPI number (if applicable)
• Completion of background check. Florida and Ohio must complete a level 2 screening paid for by Kestra.
• Willingness to pay an annual DME fee which is deducted from the completed work order
• Ability to pay for vendor credentialing upfront during a 90-day probationary period
• Experience in patient and/or clinician education
• Valid driver's license in state of residence with a good driving record
• Ability to consistently work remotely Disclosures are required for any potential relationships and referral sources
• Must be able to achieve credentialing for hospital system entry including, but not limited to:
• Documentation of vaccination and immunization status
• Pass background check
• Pass drug screening testing
• Review and agree to hospital policies and procedures
• Completion of online courses, i.e., HIPAA, Bloodborne Pathogens and Electrical/Fire Safety

Preferred:

• Knowledge of MS Office, Excel, PowerPoint, MS Teams
• Direct cardiac patient care experience - RN, RT, CVIS, Paramedic, CRM

WORK ENVIRONMENT

• Variable conditions during travel
• Minimal noise volume typical to an office or hospital environment
• Possible environmental exposure to infectious disease (hospital and clinic settings)
• Extended hours when needed
• Drug-free

PHYSICAL DEMANDS

• Ability to travel by car

• Frequent repetitive motions that may include wrists, hands and/or fingers, such as keyboard and mouse usage

• Frequent stationary position, often standing or sitting for prolonged periods of time

• Frequent computer use

• Frequent phone and other business machine use

• Occasional bending and stooping

• Ability to lift up to 40 pounds unassisted, at times from in and out of vehicle

TRAVEL

• Frequent travel by car in agreed upon geography

OTHER DUTIES:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Team Member. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Title: Patient Accounts Manager, Full Time - Days

Location: Burr Ridge United States

Job Description:

Job ID

2025-78998

Shift

Day

New Position Type

FT Regular

CBA Code

Non-Union

New FLSA Status

EXEMPT

Minimum

USD $90,800.00

Maximum

USD $105,900.00

Job Description

Be a part of a world-class academic healthcare system, Uchicago Medicine as a Manager of Patient Accounts in the Revenue Cycle Department. This position will be primarily a work from home opportunity with the requirement to come onsite as needed. You may be based outside of the greater Chicagoland area.

In this role, the Patients Account Manager will be responsible for the direction, supervision, evaluation and overall management of the supervisors and clericals within any of the Patient Account Service areas. This includes ensuring that new employees receive appropriate orientation and all employees receive ongoing in service education within the Patient Account Service areas.

Essential Job Functions

• Supervise, assign, and direct the activities of all personnel in one or more of the following areas: Billing, Collections, IDPA Billing, Cash Applications, Patient Inquiry, and Medicare

• Determine work flow, employee instructions and adherence to policy and procedures of the Hospitals, the department and any governing agencies (including but not limited to Board of Health, JCAHO, Illinois Department of Public Aid, Medicare) as they relate to general hospital information; remain current on all required policies and procedures for the Hospitals and for the major insurance carriers as they relate to billing and collection of patient accounts; remain knowledgeable on all bargaining unit contracts covering staff in the department

• Evaluate annually the performance of the supervisory personnel of the above areas and clerical staff as per bargaining unit contracts covering staff in the department

• Participate in the interviewing selection, orientation, and evaluation of employees under the designated areas of responsibility and initiate actions as necessary and according to Hospitals policies and bargaining unit contracts

• Review, develop, recommend and implement goals and objectives for the department; ensure that area/staff meet goals set for the department; suggest methods to improve productivity/work flows to meet department goals

• Develop departmental policy, procedure, standards, and operating manuals and assure supervisory and clerical staff implementation; ensure that all employees are informed of current and updated policies and procedures; review and regularly update internal controls for both management and clerical work

• Remain current and knowledgeable on financial systems and work flows as they affect patient accounts; advise management on problems or changes needed to systems to maximize efficiency or improve patient relations

• Maintain patient confidentiality as required by Hospitals policy and industry/legal standards

• Acknowledge and support Hospitals defined goals and approach to patient care; attend regular training sessions and management classes to improve patient and customer communications

• Collect and collate statistical data and graphs for required management reports relating to task performance and productivity

• Investigate complaints and suggestions regarding patient account processing, and initiate a follow up with the customer complaint area

• Assist in the intra and interdepartmental quality assurance program; make recommendation to address any problems/concerns identified; help to develop appropriate educational and training programs to address the problems/concerns in conjunction with the departmental training team

Required Qualifications

• High school diploma required
• Three to five (3-5) years prior supervisory/management experience in a patient accounts department
• Management skills of planning, organizing, managing, controlling, and staffing; ability to adjust readily to change
• The ability to get things performed through, with, and by people; dependable, reliable and able to maintain good interpersonal relationships
• Strong communication skills required; ability to impart knowledge of procedures and techniques; ability to educate and train new and existing personnel
• Experience in dealing with employees covered by bargaining unit contracts preferred
• CRT and/or PC experience required

Preferred Qualifications

• Associate or bachelor’s degree preferred; or an experiential equivalency
• Project Management and Excell skills are strongly preferred

Job Details

• Job type: Full-Time (1.0FTE)
• Shift: Days 
• Department/Unit: Revenue Cycle Managment - Burr Ridge
• Work Location: Flexible Local Remote- Burr Ridge, IL
• CBA Code: Non-Union

Why Join Us

We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an inidual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion.

UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities

UChicago Medicine is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.

As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.

Compensation & Benefits Overview

UChicago Medicine is committed to transparency in compensation and benefits.  The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.

The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.

Title: Chronic Care Manager (Remote - Compact States)

Location: United States

Job Description:

Location: Remote

Join our mission to help transform healthcare delivery from reactive, episodic care to proactively managed patient care that prevents live-changing problems before they happen for patients with two or more chronic conditions. We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support.

The position of the Nurse Chronic Care Coordinator, Remote will perform telephonic encounters with patients on behalf of our partners each month and develops detailed care plans within our care plan templates in the electronic health record. This begins as an Independent 1099 Contractor position but offers the potential to reach full-time W2 employment (with employee benefits).

Harris CCM is seeking Nurses to work part-time from their home office while complying with HIPAA privacy laws. You will set your own hours and will not be held to a daily work hour schedule. You will be contracted to work a minimum of 20hrs/wk. Harris CCM wants its team members to have the flexibility to balance their work-life with their home life. Part-time team members will typically need to dedicate an average of 20-30 hours per week to care for their assigned patients. This unique business model allows you to choose what days and what hours of the day you dedicate to care for your patients.

The Care Coordinator will be assigned a patient panel based on skill and efficiency level and is expected to carry a patient panel of a minimum of 100 patients per calendar month. Care Coordinators will be expected to complete encounters on 90 percent of the patients they are assigned.

Harris CCM utilizes a productivity-based pay structure and pays $10.00 per completed patient encounter up to 99 encounters/month, $10.25/encounter from 100-149 encounters/month, $12/encounter from 150-199 encounters/month, $14/encounter from 200-249 encounters/month, and $16/encounter for >250 encounters/month. Payment tier increases require 3 months consistency to achieve. A patient encounter will take a minimum of 20 minutes (time is cumulative).

What your impact will be:

• The role of the Care Coordinator is to abide by the plan of care and orders of the practice.
• Ability to provide prevention and intervention for multiple disease conditions through motivational coaching.
• Develops a positive interaction with patients on behalf of our practices.
• Improve revenue by creating billable CCM episodes, increasing visits for management of chronic conditions.
• Develops detailed care plans for both the doctors and patients. The care plans exist for prevention and intervention purposes.
• Understand health care goals associated with chronic disease management provided by the practice.
• Attend regularly scheduled meetings (i.e., Bi-Monthly Staff Meetings, monthly one on one's, etc.). These “mandatory” meetings will be important to define the current scope of work.

What we are looking for:

• Graduate from an accredited School of Nursing. (LPN, LVN, RN, BSN, etc.)
• Current COMPACT license to practice as an RN/ LVN/LPN held in current state of residence with no disciplinary actions noted
• A minimum of two (2) years of clinical experience in a Med/Surg, Case Management, and/or home health care.
• Hands-on experience with Electronic Medical Records as well as an understanding of Windows desktop and applications (MIcrosoft Office 365, Teams, Excel, etc), also while being in a HIPAA compliant area in home to conduct Chronic Care Management duties.
• Ability to exercise initiative, judgment, organization, time-management, problem-solving, and decision-making skills.
• Skilled in using various computer programs (If you don’t love computers, you won’t love this position!)
• High Speed Internet and Desktop or Laptop computer (Has to be operation system of Windows or Mac) NO Chromebooks
• Excellent verbal, written and listening skills are a must.

What will make you stand out:

• Quickly recognize condition-related warning signs.
• Organized, thorough documentation skills.
• Self-directed. Ability to prioritize responsibilities. Demonstrated time management skills.
• Clear diction. Applies exemplary phone etiquette to every call.
• Committed to excellence in patient care and customer service.

What we offer:

• Contract position with opportunity to become a full-time position, to include benefit options (Medical, Dental, Vision, 401K, Life).
• Streamline designed technology for your Chronic Care operations
• Established and secure company since 1976, providing critical software solutions for many verticals in countries ranging from North America, Europe, Asia, and Australia.
• Core Values that unite and guide us
• Autonomous and Flexible Work Environments
• Opportunities to learn and grow
• Community Involvement and Social Responsibility

About us:

For over 20 years GEMMS has been the leader in Cardiology Specific EHR technology.  The product was developed in a “living laboratory” of a large Cardiology Enterprise with over 40 physicians in 28 locations. For single physician offices to large cardiovascular centers that include a diagnostic centers, ambulatory surgical center, and peripheral vascular offerings.

When physicians and Administrators evaluate GEMMS ONE, they are often impressed with the vast clinical cardiovascular knowledge content and operational aspects found in GEMMS ONE.  GEMMS ONE EHR provides a rich array of functionality spanning the entire cycle of patient care. With everything from a patient portal to e-prescribing to clinical documentation to practice management including cardiovascular specific quality measurements and MIPS patient dashboard.   GEMMS ONE EHR System provides all the medical records software tools needed to complete your daily tasks in the most efficient way possible.

Title: Sr Specialist, Integration Partner

Location: Omaha United States

Location: Dallas, TX

Job Number: 904240

Job Description:

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

This job involves independent collaboration to enhance process quality and efficiency. The specialist works beyond defined processes to address complex issues and oversees team performance. Engaging with clients to understand their needs, they implement best practices to ensure effective integration solutions that align with operational excellence and business objectives.

Job Description:

Essential Responsibilities:

• Collaborate with deployment teams and product development teams to diagnose and resolve issues encountered during product integration.
• Act as the primary technical point of contact for the merchant for all implementation-related activities throughout the integration lifecycle.
• Facilitate setting up of test accounts, provide technical development support, and guide the merchant through testing, validation, certification pre-launch activities, and post-sales performance.
• Be customer-facing as the technical lead and drive technical conversations that result in the delivery of the project.
• Provide customer support via phone and chat and troubleshoot technical issues.
• Advise management and appropriate groups on support issues impacting customer satisfaction and provide recommendations for appropriate actions.
• Demonstrate a clear understanding of merchants' product, process, and technical requirements of payment processing across all channels and the ability to match these with existing solutions.

Minimum Qualifications:

• Minimum of 5 years of relevant work experience and a Bachelor's degree or equivalent experience.

Preferred Qualification:

Subsidiary:

PayPal

Travel Percent:

0

• PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The US national annual pay range for this role is $94,000 to $156,200

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

Title: Digital Experience DX Partner - Google

Location: United States Remote

Job number:

00065568211

Travel required:

Yes, 25 % of the Time

Job category:

Digital

Location:

United States / United States

Employment type:

Full-time

Work model:

Hybrid

Job Description:

About the Role

We are seeking an Experience Partner with AI/Digital transformation experience in the high tech space to join our team supporting Google, a key client, for our digital experience practice area, Cognizant Moment. Note that prior experience working for Google is a requirement to be considered for this position.

In this role, you serve at the core of demand generation for Cognizant Moment services - balancing sales, solutioning, storytelling, and account management. You will work directly with the market/industry account management team as well as adjacent service lines to build solutions and support needs.

Cognizant Moment reinvents experience in an AI-enabled world. Comprised of industry creative leaders and technology experts, Cognizant Moment helps businesses build a new kind of experience ecosystem - one that combines big data insights with the imaginative application of generative AI to drive innovation and deliver hyper-personalized, dynamic experiences that drive brand growth and differentiation. Focus areas include: Experience Transformation, Marketing and Content, Commerce, Digital Product Design, Learning & Employee Experience, and Customer Service.

Work Model

We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position with travel open to qualified applicants in the United States. Desired locations include PST, MST, EST, and CST. PST and MST are the preferred locations, but we will consider candidates who meet all requirements who reside in EST and CST time zones. This role does require approximately up to 25-30% travel. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

In this role, you will:

• Deliver with excellence by leading program delivery and sustaining a billable utilization of 30% in a leadership capacity with Google and to achieve revenue and profitability goals set.

• Generate demand for Cognizant Moment offers - you'll work to understand trends and align capabilities to take advantage of these trends for Google. Your work will include crafting a sales plan, leading a pipeline of opportunities, and working with the client to build a problem statement that serves as a guidepost for solutioning to achieve sales goals set.

• Build compelling solutions - you will assemble and lead pursuit teams with appropriate skills to help your client solve for their problem statement. You'll be accountable for the story, the structure of the deal, and pricing.

• Be a trusted advisor to your client - you'll actively seek to establish relationships with key client stakeholders who focus on growth within Google (typically sales, marketing, product, and business ision leaders). You will be accountable for client satisfaction, and you will proactively generate thought leadership that supports your clients' desire to look ahead and anticipate the market.

• Collaborate Across Cognizant - you'll be the point person to assemble skills - within Cognizant Moment and across the organization - to respond to client needs. You'll work closely with internal account teams to plan and run existing clients. You'll work with Consulting and other Service Lines to ensure the best people are working toward an ideal solution.

Success will be measured on total contract value (TCV), revenue and profitability targets, and client satisfaction, with a particular goal to grow existing Cognizant clients in new buying centers while delivering with excellence through quantifiable value for those clients.

What you need to have to be considered

• Proven Leadership Experience: At least 5-10 years of success in an Engagement Leader or Sales/Account Management, consistently driving client satisfaction, strategic growth, and business impact.

• Strategic problem-solving: The ability to understand business challenges and requirements from the customer's perspective, as well as industry trends, and translating them into experience solutions that generate growth.

• Market/Industry prowess: Deep understanding of how the high tech industry, and specifically, how Google operates.

• Sales experience: Proven experience in sales with a strong track record of driving revenue growth in digital experience or AI spaces.

• Experience Expertise: Design, Marketing, Content, Commerce, Learning, Strategy, Employee Experience, Platforms

• Executive Presence: Effective executive communication skills to clearly articulate solution vision and demonstrate solutions in a simple but compelling way. You'll also need to be able to create your own compelling presentations.

• Relationship management: Outstanding interpersonal abilities; skilled in handling relationships with customers, market teams, and other practice experts.

• Commercial knowledge: Ability to analyze sales opportunities and qualify leads and opportunities. Need expertise in crafting pitches/proposals, GTM, and sales plans.

What's in it for you

You'll get the chance to build industry leading digital experience solutions that shape millions of people's lives around the globe. You will partner with specialists in Adobe, Salesforce, Contact Center, Gen AI, Commerce, Digital Products, Marketing and Content, and Personalization among others.

Salary and Other Compensation:

The annual salary for this position is between $170,000-$185,000 depending on the experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance

• Paid holidays plus Paid Time Off

• 401(k) plan and contributions

• Long-term/Short-term Disability

• Paid Parental Leave

• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

The Cognizant community:

We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don't just dream of a better way - we make it happen.
• We take care of our people, clients, company, communities and climate by doing what's right.
• We foster an innovative environment where you can build the career path that's right for you.

Title: Senior Partnerships Manager

Location: Chicago United States

Job Description:

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. 

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. 

Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.

What's the opportunity? 

We're looking for a highly strategic and results-driven Senior Solutions Partnership Manager to join our team. This role is a key driver of our growth, responsible for identifying, recruiting, and managing a portfolio of strategic partners within the Customer Services ecosystem. You will be the architect of our partner network, focusing on solution providers and consultancies that can create new market opportunities and drive significant revenue growth. The ideal candidate will have deep domain expertise in the customer service and CX technology landscape, a strong network, and a proven track record of building and scaling successful partnerships.

What will I be doing? 

• Strategy & Planning: Develop and execute a comprehensive Business Plan focused on recruiting and growing partners that align to Intercom's strategic objectives. 
• Partnership Sourcing & Development: Identify, evaluate, and prioritize potential,strategic partners in the Customer Service and CX ecosystem 
• Negotiation & Structuring: Lead the end-to-end partnership lifecycle, including initial outreach, business case development, negotiation of commercial terms, and contract execution.
• Relationship Management: Serve as the primary point of contact and lead relationship manager for key CX and Customer Service partners, ensuring mutual success and identifying opportunities for co-innovation and expansion.
• Cross-functional Execution: Collaborate closely with Product, Engineering, Operations, and Legal teams to integrate partner solutions seamlessly and ensure technical and operational readiness.
• Performance Monitoring: Define key performance indicators (KPIs) for each partnership, monitor performance, report on the business impact, and conduct regular QBRs (Quarterly Business Reviews) with partners.
• Market Intelligence: Stay abreast of industry trends, competitor partnerships, and emerging technologies in the CX/Service space to maintain a competitive edge.

What skills do I need? 

• 5+ years of experience in Partnership Management, Business Development, or Alliance Management, with a significant focus on Customer Experience (CX) or Customer Service technologies/platforms.
• Bachelor’s degree in Business, Marketing, or a related field; a Master's degree is a plus.
• Proven ability to identify, negotiate, launch, and grow complex, high-value strategic partnerships.
• Strong understanding of the Customer Service technology stack (e.g., Salesforce Service Cloud, Zendesk, Genesys, Intercom, conversational AI/ML, WFM, QA tools).
• Exceptional communication, presentation, and interpersonal skills, with the ability to influence stakeholders at all levels, both internally and externally.
• Demonstrated ability to think strategically about business, product, and technical challenges.

Benefits 

We are a well-treated bunch with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and meaningful equity
• Comprehensive medical, dental, and vision coverage
• Regular compensation reviews - great work is rewarded!
• Flexible paid time off policy
• Paid Parental Leave Program
• 401k plan & match
• In-office bicycle storage
• Fun events for Intercomrades, friends, and family!

*Proof of eligibility to work in the United States is required.

The OTE salary range for candidates within the San Francisco Bay Area is $203,000 - $242,000. Actual OTE and base pay will depend on a variety of factors such as education, skills, experience, location, etc. The OTE pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).  

Policies 

Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Intercom. We avoid spending time on isive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.  

Intercom values ersity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

Title: PAS Bed Placement Coordinator

Location: Salem, OR,  United States

Part time

job requisition id

RQ4042760

Job Description:

Site: North Shore Medical Center, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Per Diem

Job Summary

Under the general direction of the Manager of Patient Access, the Bed Placement Coordinator manages the daily operations relative to patient bed assignments within the Medical Center. The Coordinator upholds the department mission as follows: Ensure the patient is admitted/registered in a timely and professional manner with little or no inconvenience or frustration to the patient. Obtain all necessary information from the patient in a professional and caring manner. Distribute information to appropriate departments expeditiously. Obtain legal consent forms such as consent for treatment, admission, rights as a hospital patient, surgical procedures, financial responsibilities, etc. Assist in maintaining financial integrity of the hospital through obtaining pre-approval/pre-certification, verification of coverage and providing other information through proper screenings. Promote customer service in our daily dealing with anyone with whom we come in contact in the Admissions/Registration Department.

Qualifications

Required: - Windows application knowledge; third party payers and their specific requirements; typing skills with a minimum of 40 WPM; excellent customer service skills. Insurance knowledge, medical terminology. Strong interpersonal skills, courtesy and tact with patient, family members, physicians and staff members Keyboard, Computer and office machine experience. Interpersonal skills necessary in order to effectively interact with patients, nursing, physicians and their office staff, quality resources, third party payers and various other patient care personnel to exchange information; Communication skills and the ability to identify and convey any problems to the Manager of Access; analytical skills necessary to maintain patient records, screen insurance information and prioritize patient placement; must posses the ability to pay close attention to detail to enable accuracy of information; and posses excellent customer service skills. The following are required: thorough understanding of third party payer requirements and regulations required effective communication and interpersonal skills to exchange information and build rapport with others. ability to identify, report and resolve issues appropriately. analytical skills necessary to maintain patient records, screen insurance information and prioritize patient placement; ability to pay close attention to detail to enable accuracy of information. - Previous medical/hospital experience with exposure to billing/insurances and Windows applications required, preferably 2-3+ years and in a hospital setting. Department provides two months on the job training to learn policies and procedures, gain an understanding of insurance requirements, medical terminology, computer entry and legalities of signing consent forms with accuracy, and screening of medical and financial information - High School or GED required. Associate Degree preferred.

Additional Job Details (if applicable)

Additional Job Description

Remote Type

Onsite

Work Location

81 Highland Avenue

Scheduled Weekly Hours

0

Employee Type

Regular

Work Shift

Evening (United States of America)

Pay Range

$21.78 - $31.08/Hourly

Grade

4

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all iniduals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for iniduals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Title: Patient Service Rep

remote type

Onsite

locations

Salem-MA

time type

Part time

job requisition id

RQ3300861

Job Description:

Site: Shaughnessy-Kaplan Rehabilitation Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Oversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supporting all other front office staff. Coordinate and complete demographic and insurance intake, computerized registration, scheduling of patients and verifying the patient’s insurance coverage with a customer service oriented approach. Orient patients to the center and coordinate additional patient services as needed.

Qualifications

Key Responsibilities

• Support is provided to other center team members by answering phones, assisting customers, and fulfilling any cross trained responsibilities.
• Support is provided to other staff to ensure effective orientation and continuous development to achieve performance standards.
• Scheduling status is maintained daily and potential problems are addressed with corrective actions.
• Patient pre-registration, registration, insurance verification, and scheduling are completed per center standards.
• Patients are greeted, assisted and appropriate staff notified of patient arrival.
• Administrative duties such as answering the phone, confirming appointments, supporting insurance requirements processes, photocopying, typing, faxing, inventory of supplies, sorting mail and handling other administrative duties are completed per center guidelines.
• Medical record setup, maintenance, and discharge are completed per center guidelines in a timely manner.
• Monthly patient satisfaction questionnaires are processed for current patients according to center standards.
• Customer service delivery is carried out to achieve stated goals.
• Insurance approvals and documentation are recorded in the medical record and computer system in accordance with center standards.
• Therapy charges are entered and reconciled as assigned.
• Additional department, organization, or network activities are completed per established objectives.
• PCC Organizational Values of Innovation, Collaboration, Accountability, Respect, and Excellence are upheld.

Qualifications - External

Qualifications and Experience

Education/Degree

•  High school graduate required.

Preferred

• Associate’s degree in medical administration

Experience

•  Two years experience in a medical/physicians office setting and/or experience with insurance benefits preferred.

Skills (Specific learned activity gained through training (e.g. computer skills, keyboarding, presentation, CPR, ACLS, etc.)

•  Computer proficiency required.  Microsoft office applications preferred with ability to learn new software.

Preferred

• Highly developed communications and interpersonal skills, working with erse population.
• Work independently, be self-directed and contribute as a member of a team.
• Anticipates challenges and develops and implements strategies for addressing them.
• High level of service delivery. Demonstrate initiative with ability to prioritize work, meet deadlines and adapt to changing situations.
• Attention to detail.

EEO Statement

SRN is committed to ersity in the workplace which begins with respect and opportunity for all. SRN takes affirmative action to ensure that equal employment opportunity is provided to all persons regardless of race, religious creed, color, national origin, sex, sexual orientation, gender identity, genetic information, age, ancestry, veteran status, disability or any other basis that would be inconsistent with  any applicable ordinance or law. If you need a reasonable accommodation in coming to or participating in the interview process, please let us know.

Additional Job Details (if applicable)

Additional Job Description

Remote Type

Onsite

Work Location

35 Congress Street

Scheduled Weekly Hours

0

Employee Type

Per Diem

Work Shift

Day (United States of America)

Pay Range

$21.28 - $27.76/Hourly

Grade

PP1438

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

Title: Patient Financial Advisor (HYBRID), Day Shift, Ancillary/Diagnostic Scheduler

Location: Gaithersburg, MD,  United States

Full time

job requisition id

R-036190

Job Description:

Support Center

Adventist Healthcare seeks to hire an experienced Patient Financial Advisor Ancillary/Diagnostic Scheduler, who will embrace our mission to extend God's care through the ministry of physical, mental, and spiritual healing.

As a Patient Financial Advisor-Ancillary/Diagnostic Scheduler, you will:

• Scheduling and coverage authorization of scheduled services
• May require physician/clinical communication
• Pre-registration of scheduled services to include coverage verifications and authorizations
• Assisting patients in completing AHC charitable applications at the medical centers• Schedule Interventional Radiology, L&D, EEG, Respiratory, Cardiology, Radiology, OT, and Speech Therapy.
• Be responsible for verifying insurance coverage and benefits and obtaining authorizations as well as collecting patient financial obligations.

Qualifications include:

• Minimum of 2 years experience within a healthcare financial environment. Can include insurer or public health settings as well.
• High School Graduate or equivalent.
• Must have experience working as a scheduler or coordinator in one of these departments: Interventional Radiology, L&D, EEG, Respiratory, Cardiology, Radiology, OT, and Speech Therapy.
• Bilingual Spanish a plus

Work Schedule:

Day Shift

Hybrid

Monday through Thursday8:00 am to 4:45 pm, Fridays 8:00 am to 3:30 pm

Pay Range:

$18.71 - $25.65

If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.

Under the Fair Labor Standards Act (FLSA), this position is classified as:

United States of America (Non-Exempt)

At Adventist HealthCare our job is to care for you.

We do this by offering:

• Work life balance through nonrotating shifts

• Recognition and rewards for professional expertise

• Free Employee parking

• Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire

• Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)

• Paid Time Off

• Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period

• Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance

• Subsidized childcare at participating childcare centers

• Tuition Reimbursement

• Employee Assistance Program (EAP) support

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

If you want to make a difference in someone's life every day, consider a position with a team of professionals who are doing just that, making a difference.

Join the Adventist HealthCare team today, apply now to be considered!

COVID-19 Vaccination

Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.

Tobacco and Drug Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.

While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).

Equal Employment Opportunity

Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law.

Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants' religious beliefs.

Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.

Title: Support Engineer (Bilingual English & Spanish)

Location: Atlanta, Denver or Miami United States

Full-time

Job Family Group: Client Support Services

Job Description:

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling iniduals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

At Featurespace, now part of Visa, we strive to be the world's best software company at protecting our clients and their customers from fraud attacks. We do that with personality, heart and professionalism, cultivating an innovative, fun and positive team atmosphere where everybody can contribute to solving our clients' problems in new, innovative ways. We are always seeking to be the best at what we do and make our customers smile.

We are seeking a Support Engineer to join our Americas Support Team. This is a highly technical customer-facing position that goes beyond what is typically expected in an entry-level support role. You will work directly with enterprise clients, diagnosing complex issues in live fraud detection environments, and partnering closely with engineering to deliver effective solutions.

You will provide support for multiple Featurespace products, including ARIC, deployed across both cloud and on-premises infrastructures. Your work will help ensure mission-critical systems remain reliable, high-performing, and secure, protecting millions of payment transactions from fraud every day.

Starting on a fast-track learning program, you will quickly develop your knowledge and skills in all areas of our products to facilitate getting involved with supporting customer deployments after installation, technical diagnosis of issues, helping to shape processes and building tools to speed up our internal work.

You will be part of the team who is responsible for providing our customers with a world-class service and technical support through all communication channels and touchpoints.

You will act as the single point of contact for our post-deployment customers, engineers and QA to achieve positive and creative outcomes to their support requests.

Responsibilities:

• We hire people with a willingness to adapt to a variable role, so along with the key responsibilities below, we ask for ownership of any other duties as required.
• Act as a primary technical contact for customers in the Americas after deployment.
• Manage inbound support requests via calls, tickets, and email, ensuring timely acknowledgment and clear communication.
• Provide professional updates on case progress and resolution timelines.
• Diagnose application, database, and infrastructure issues with precision.
• Investigate and resolve Linux-based system problems using shell tools and scripts.
• Analyze logs, configurations, and data flows to identify root causes.
• Work with engineers and QA to ensure that issues are resolved, and fixes deployed, in a timely fashion.
• Maintain suitable deployment-specific support documentation.
• Deliver quality by planning and being organized.
• Work on projects as required

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

This role is not able to support any form of sponsorship (This includes support such as : J-1, F-1, CPT, or OPT and employment-based sponsorship such as: H-1B, H-1B1,E-3, O-1, TN and any EAD card holders that may need assistance in the future.)

This position is open to candidates to be based in Atlanta, Denver or Miami (Atlanta is the preferred location and will not offer any relocation).

Qualifications

Basic Qualifications:

• Minimum of 6 months of work experience or a Bachelor's Degree
• Proficiency in Linux, including command line tools, shell scripting, and log analysis.
• Familiarity with cloud platforms such as AWS or Azure.
• Experience working in a customer-facing role, technical or non-technical.
• Fluent in English and Spanish, both written and verbal.
• Strong problem-solving skills and ability to work under pressure in production environments.

Preferred Qualifications:

• Two or more years of work experience
• A Degree in a scientific or numerate discipline, e.g. Computer Science, Physics, Mathematics, Engineering.
• Experience with MongoDB / NoSQL databases.
• Performance testing and understanding of networking concepts.
• Ability to communicate well internally and with customers, adapting fluidly to different audiences - ranging from highly technical software architects to non-technical business owners.
• An understanding of source control, database architecture and some level of programming (Java or Python preferred)