Title: Customer Success for Digital Nomad Community (Fully Remote)

Location: Remote Remote AU

Type: Full-time

Workplace: Fully remote

Job Description:

“Be the person who guides our members through their greatest adventure with WiFi Tribe—help us build a global community for those who live life boldly.”

As our Tribe Support Lead (our term for "customer service"), you’ll be the person our members trust — the one who helps them step into the community, join life-changing trips, navigate challenges, and feel truly at home with WiFi Tribe. You’ll balance customer success, sales, community care, and operational excellence, all while working with a team that cares deeply about the humans behind the emails.

If you love helping people, think clearly under pressure, communicate like a pro, and thrive in a fast-moving environment where you own your outcomes — this role may be your perfect fit.

Our team is made up of A-players. We’re looking for our next A-PLAYER to join the squad – is that you?

Note from Diego, WiFi Tribe CEO:

I invited 7 internet strangers to spend a month living and working in my childhood home in Bolivia.

It was never meant to be a “business”. Just a group of friends traveling the world together.

It’s been 10 wild years…

Since that first trip, we’ve brought 3,000 nomads together in 100 cities to colive and cowork around the world, one month at a time.

Our work has sparked thousands of lifelong friendships, countless perspective-shifting conversations, hundreds of startup projects and career shifts, so many new romances, lots of weddings, a few babies, and an unimaginable amount of core memories.

What we do changes lives.

Not a little, but a lot and in every way you can think of.

If this excites you, keep reading to see if this might be the most perfect job ever created for you.

COMPANY SNAPSHOT & MISSION

We believe that life wasn’t meant to be lived in just one place. That your best work can be done from anywhere. And, that everything is better when you have great people by your side.

We bring together great people from around the world to help them overcome the loneliness of solo travel, find true community wherever they go, and make their biggest travel dreams a reality, together.

WiFi Tribe is the curated global community for remote professionals who seek growth and long-lasting connections.

Our Mission:

OUR CULTURE

This is who we are and how we do things at WiFi Tribe:

• MISSION-DRIVEN: The mission is our only agenda. There's no politics here.

• HUSTLERS: We do the work that gets the results. And we do a lot with a little.

• DOERS: We shorten time from idea to implementation.

• AI-SAVVY: We're all AI-savvy and use AI to boost our abilities.

• BOLD: We take risks and stand for what we believe in.

• HONEST: We do the right thing and tell the truth when no one's watching.

• FINISHERS: We finish what we started.

THE ROLE (YOUR MISSION)

You ensure that every member of WiFi Tribe feels supported, informed, understood, and excited about their journey with us, while also ensuring spots on our trips always fill up.

You’ll make joining the community feel seamless, guide members toward the right Chapters for them, help them navigate tough moments with empathy and clarity, and build the foundations for experiences they’ll remember for the rest of their lives.

At the same time, you’ll bring structure, speed, and thoughtful improvements to our Tribe Support systems — becoming the operational backbone that keeps everything running smoothly behind the scenes.

You are the person who makes the lead up to their first (or next) trip feel exciting, human, and personal.

You are the bridge between members and the team.

You are the protector of the community’s vibe and the champion of our values.

If you do your job well, members will feel seen, held, and cared for — and the entire WiFi Tribe experience will be better because of you.

WHO YOU ARE

You’re the kind of person people naturally turn to — not just because you’re reliable, but because you genuinely care. You think in solutions, not problems. You communicate clearly, write beautifully, and stay calm and grounded when things get chaotic.

You’re equal parts strategic thinker and hands-on doer. You love systems, but also love humans. You’re the person who follows through, meets commitments, and makes everything you touch a little better than you found it.

You thrive in autonomy, learn fast, and get energy from helping others succeed. You’re resourceful, emotionally intelligent, and unafraid to own the hard conversations with kindness and honesty.

Most of all, you believe in the power of community — and you want to play a meaningful part in creating life-changing experiences for people all over the world.

RESPONSIBILITIES (WHAT YOU’LL DO)

• Own Tribe Support. This means managing and responding to all email communication with the WiFi Tribe community, owning the full bookings process, and being the champion/voice for our members to the rest of the team.

• Sales support & new member orientation. Help applicants who were accepted by our Admissions team in making their decision to join the community, and make their journey into the community smooth and successful.

• Trip consulting & sales. Advise members on what Chapters might be best suited for their journey, discuss and alleviate concerns. Own the full booking process start to finish.

• Community engagement. Get involved with community initiatives and get creative about ways to engage and strengthen our community.

• Paying attention to details. In your application, there will be a question about your favourite country. Respond to it with the word "detail", so we know you read everything.

• Keep members informed. Write member-facing documentation, PDFs, and communications to inform the community about big updates. Ensure members always feel fully informed at the right time.

• 1% improvement every day. Set aside time to make impactful, long-term improvements and carefully document all processes within your department.

• AI-powered efficiency. Leverage AI tools to streamline workflows, gather insights, and generate data-driven recommendations.

• Process improvement & documentation. Identify operational or administrative bottlenecks and propose creative, tech-forward solutions. Document everything diligently to create the ultimate Tribe Support playbook.

• Culture advocate. Model WiFi Tribe’s values in everything you do.

GROWTH & DEVELOPMENT OPPORTUNITIES

• Startup Exposure: Work closely with the executive team, gaining direct insights into scaling a global community and running a startup company.

• Increasing Responsibility: Possible opportunities to step into additional roles or tackle special projects aligned with your skill set.

• Ownership of Projects: Come up with ways to make big improvements and lead initiatives that showcase your abilities.

Requirements

MUST HAVES

• 2+ years working in customer success or similar field

• Experience in a sales role

• Native-level English with impeccable grammar and very strong writing skills

• Strong organisational skills

• Attention to detail

• Tech-savvy and a quick learner and early adopter of new tools and technologies

• Very comfortable with AI tools (e.g., ChatGPT, Claude)

• Proactive problem-solver who identifies needs before they arise

• Strategic doer applying critical thinking to all tasks

• Autonomous (you'll be super successful with zero management)

• High integrity

• Ability to work in a European/African or North/South American timezone (between 12-8pm ± 2 hours Central European Time (CET) so you have enough overlap with Asia and the Americas)

We aim to wrap up the process within 3-4 weeks.

Benefits

COMPENSATION

• $25,000 – $50,000 USD per year (based on experience, track record, and whether you'll take on additional responsibilities)

• A bonus if you hit targets/KPIs and help the company achieve its goals (company wins = you win)

PERKS

• Fully Remote: Work from anywhere in the world—home office or a beachside café.

• Global Community: Engage with 700+ remote-working entrepreneurs and professionals and build your personal global network.

• Free Travel Opportunities: Join some of our WiFi Tribe Chapters for free (when last-minute spots are available) and experience travel adventures in some of the world’s most iconic destinations.

• Professional Development: We invest in our team through sponsored learning resources and conferences.

• Flexible Work: Balance personal and business tasks in a schedule that suits your style, as long as you're able to get everything done and respond on time.

We can't wait to meet you!

If you’ve read this far and something in your chest is saying, “This is me” — trust that feeling.

WiFi Tribe is built by people who care deeply, take bold action, and leave things better than they found them. If you’re a badass A-player ready to bring your talent, your heart, and your drive to a role that actually changes people’s lives, we’d love to meet you.

Apply now — your next great adventure starts here.

Title: Inbound Customer Service Agent-Bodewell (Remote)

Location: SC-Columbia

Job Description:

Full time

job requisition id

REQ-24412

At GE Appliances, a Haier company, we come together to make “good things, for life.”  As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way.  We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.  

The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities. 

Interested in joining us on our journey? 

Since 1990, Advanced Services Inc. (ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns about GE Appliances. During that time, we have developed a culture of celebrating and rewarding our employees! We are leaders in positioning talent for exciting career paths and promotional opportunities. At ASI, our mission is to create happiness and well-being in every home. 100% Remote.

Opportunities are available for candidates residing within these states: Utah, South Dakota, Texas, Oklahoma, Tennessee, Mississippi, Kentucky, Ohio and South Carolina. 

The work shift will be 4x10 4 (days a week) x10 (hours a day) Monday, Tuesday, Thursday, Friday, 7:00 AM to 5:30 PM (CST), (Wednesday & Weekends off).

Benefits & Perks: 

•Paid on-the-job training and mentoring

Position

Inbound Customer Service Agent-Bodewell (Remote)

Location

USA, Memphis, TNUSA, Austin, TX, USA, Columbia, SC, USA, Columbus, OH, USA, Jackson, MS, USA, Louisville, KY, USA, Nashville, TN, USA, Oklahoma City, OK, USA, Salt Lake City, UT, USA, Sioux Falls, SD

How You'll Create Possibilities

As an Inbound Customer Service Agent with ASI/GE Appliances, you will provide direct support to GE Appliances Owners with a strong focus on sales and service. Responsibilities include providing product information, registration support, as well as service, parts, delivery, and dealer location inquiries. Concierge agents will provide resolution to owner issues through troubleshooting, sales, service, referrals and providing minor concessions. This position will provide limited support to Non-GE Appliance branded appliance owners.

• Shift: 4x10 4 (days a week) x10 (hours a day) Monday, Tuesday, Thursday, Friday, 7:00 AM to 5:30 PM (CST), (Wednesday & Weekends off).

• We offer a base rate of $15.00/hour+ incentives based on your quality scores - paid weekly. 

• 9-week full-time training: The training schedule will be M-F 8AM-4:30PM (CST) and will only be during the training period of 02/02-03/06. After 03/06 all hires will be required to transition to the schedule they were hired into 4x10 4 (days a week) x10 (hours a day) Monday, Tuesday, Thursday, Friday, 7:00 AM to 5:30 PM (CST), (Wednesday & Weekends off) Commitment to all training days is mandatory; no absences are permitted during this period.

• Post-training schedule: 4x10 4 (days a week) x10 (hours a day) Monday, Tuesday, Thursday, Friday, 7:00 AM to 5:30 PM (CST), (Wednesday & Weekends off).

• This role is required to participate in a shift bid twice a year to change schedules during our business hours of 7am-7pm CST.  You must be available to work any shift between our business hours.

After 9 weeks of training, you will utilize multiple Windows-based programs and other internal applications to:

• Drive owner focused solutions for customer issues; utilizing creativity and judgment-based reasoning skills by receiving incoming calls, e-mails, chats or written inquiries and provide answers to contact inquiries related to product information, service, pre & post purchase and sales of parts, product and services

• Follows established guidelines, but when needed take partnership to implement concession guidelines that are in the best interest of the owner and GE Appliances, using GE Appliances contact center systems

• Create, update and retrieve owner records for logging facts surrounding complaints, actions and resolutions

• Proactively provide feedback to Quality and Training to help keep training processes and materials updated

• Adhere to safety policies and procedures to ensure a safe work environment for all

• Support other parts of the business, such as directed

• Other duties as assigned

What You'll Bring to Our Team

• One-year relevant working experience in a customer service or sales environment

• Must be a take-charge person, a self-starter, one who takes initiative with in-depth knowledge of processes and procedures, and execute strong follow through to resolve owner issues

• Requires ability to research, analyze data and make sound decisions relating to escalated owner matters while using good judgment to assist owners in a professional manner

• Requires a high degree of concentration and attention to detail to manage daily activity

• Excellent team player with verbal, written and interpersonal skills, with ability to interact with owners at all levels within the organization

• Maintain professional interactions to promote and secure brand loyalty for GE Appliance Branded Products

• Acts with integrity, seeks leadership guidance as necessary to execute job responsibilities

• Familiarity with web-based systems to retrieve data for troubleshooting and resolution, comfortable navigating through multiple systems at once

• Ability to effectively work at home

• Computer skills to include: MS Office Suite and ability to navigate multiple systems and screens

Requirements for Remote Work Environment

• Dedicated work area that is quiet and spacious enough for ASI-provided equipment (i.e., dual monitors, keyboard, mouse, cords, and an ethernet cord)

• A local internet provider and an ethernet connection: no Satellite, Pre-paid, or DSL internet connections allowed due to security issues

Soft Skills   

• Passion for helping customers and problem-solving 

• Flexible with the ability to take direction from management yet work independently to achieve goals  

• Active listening skills and the ability to ask questions   

• Conflict resolution skills; negotiation skills; and time management skills 

• Flexibility, being the ability to adapt to change. Critical thinking skills   

• Desire to work in a team environment towards common goals 

• Ability to remain calm and show empathy while handling challenging customer concerns

Requirements for Remote Work Environment  

• Remote work opportunities subject to business needs. Otherwise, a normal office environment with lighting and climate-controlled temperatures. 

• A local internet provider and an ethernet connection: no Satellite, Pre-paid, or DSL internet connections allowed due to security issues 

• Internet Speed Requirements:   

• Ping 50 Mbps or lower 

• Download 50 Mbps or higher 

• Upload 15 Mbps or higher

Our Culture

Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and ersity (I&D). This underscores our commitment to fostering an environment where every inidual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities.

This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the ersity of the communities we serve through our workforce, products, and practices.

By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy.

GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and iniduals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the inidual, team, and organization.

GE Appliances is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S

Sr Manager Customer Experience & Meter-to-Cash

Location:

Denver, PA, US, 17517

Workplace Environment: Hybrid

Company: UGI Utilities, Inc

Requisition Number: 28033

Requisition Number: 28033 

At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve, UGI will be there providing safe and reliable service that brings warmth and comfort to our 750,000 customers in 45 counties in Pennsylvania and 1 county in Maryland.

We strive to reflect the communities we serve by attracting and retaining top talent, while maintaining a erse workforce that embraces our culture of safety, service, and integrity. As an employee of UGI Utilities, you can expect a competitive total compensation plan and comprehensive benefits. Employees work in a collaborative environment, have upward mobility opportunities, and the ability to enjoy a true work life balance.

Position Summary

The Sr. Manager - Customer Experience and Meter-to-Cash (COE) focuses on the improvement of business processes supporting UGI’s customer journey, and on the enhancement and evolution of the technical solutions supporting these processes. The Sr Manager is responsible for planning, organizing, and managing the work executed by functional team members supporting Customer Relationship Management (CRM) functionality, Meter-to-Cash (M2C) functionality, and Customer Experience (CX) functionality across UGI’s customer information technical solutions. In addition, this position is responsible for aligning the team’s output with business objectives and strategies, supporting team members in promoting user proficiency and adoption of the technical solutions, validating changes to enterprise solutions, ensuring proper controls over master data, and driving improvements in analytics and leveraging AI integration in support of efficiency gains for UGI.

Essential Functions

Planning and Technical Solution Evolution Roadmap: Collaborates with Business and IT Leaders in defining business needs and developing workplans and roadmaps to support those needs. Supports the prioritization of business requirements, budget estimates, and business case development for major capital investment in technology solutions.

Technical Solution Support: Oversees and monitors incident management activities assigned to COE team members. Supports team members in troubleshooting and solutioning complex incidents and problems.

Functionality Enhancements and Projects: Provides guidance and plans functionality enhancements, upgrades, and solution deployments that maximize and evolve UGI’s technology investments.  Contributes to the development of work plans and budgets for technology solution changes; identifying opportunities for capital investment.

Quality Assurance: Provides direction for planning QA activities for the technical solution, including functional unit test plans, user acceptance test plans, and usage and data quality monitoring. Monitors the quality of QA plans and scripts developed by COE personnel to ensure complete and accurate testing.  

Personnel Management: Manages, coaches, and develops personnel under supervision. Ensures clarity in understanding of roles and responsibilities, and alignment with objectives and workplans. Monitors team member performance and addresses issues early. Maintains and encourages collaboration and positive interactions across members of the COE and with other EBT and IT team members.

Knowledge, Skills, and Abilities

Problem Solving: Ability to apply critical thinking in analyzing and resolving complex or unusual business problems or challenges. 

Business Partner Focus: Ability to build strong relationships with Business Partners, vendors, and peers across the IT Department to identify, anticipate, plan, and implement technical solutions that meet business needs.

Leadership: Ability to lead team members through the execution of workplans, and to pivot when required.

Communication: Demonstrated strong oral and written communication skills; ability to draft business cases, workplans, and other artifacts; and ability to adapt and present content to erse audiences.

Interpersonal Skills: Demonstrated communication and collaboration skills, and ability to influence others within the organization in the development of workplans and roadmaps.

Continuous Improvement: Demonstrated intellectual curiosity to identify emerging business needs and potential uses of technology solutions in supporting such needs.

Management: Demonstrated knowledge of UGI’s policies and procedures, and of IT System Development Lifecycle requirements.

Education and Experience

• Bachelor’s degree or equivalent experience in Information Technology, Finance, or Business Administration preferred
• 10 years of Utilities experience, Customer Service preferred
• 4+ years of experience in SAP CRB or SAP S 4/HANA

#LI-Hybrid

UGI Utilities, Inc is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.

Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies.

As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

Title: Scheduler (Remote)

Location: Remote – Michigan residents

Job Description:

Are you a strong communicator, comfortable over the phone and using email? Work Monday-Friday from the comfort of your home as a remote RVM Scheduler (standard shift: 8 a.m. - 5 p.m. Eastern time).

You'll use your customer care skills to handle inbound and outbound documentation and communications as part of our reacquired vehicle management (RVM) team.

What You'll Do

• Understand project operations and workflow processes to effectively manage scheduling tasks
• Handle inbound and outbound communications via phone and email, serving as the primary point of contact for inquiries on all cases needing to be scheduled
• Ensure accuracy and timeliness by communicating with relevant parties to complete scheduling tasks within specified timeframes
• Coordinate all aspects of scheduling between multiple parties, including dealerships, customers, attorneys and agents
• Document all interactions clearly within the RVM system to maintain accurate records
• Escalate cases requiring additional oversight or assistance to management
• Maintain regular and dependable attendance to support team success
• Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude

Questions Before You Apply? 

Live chat with a Morley Talent Acquisition (TA) Specialist (careers.morleycompanies.com | chat hours: M-F 8 a.m. - 5 p.m. Eastern time; closed on some holidays | TA will respond to after-hours questions the next business day).

Skills for Success

Required Skills

• Familiar with a variety of work processes / activities (e.g., through job-related training and extensive on-the-job experience)
• Computer proficiency, including MS Office
• A positive self-starter attitude with a strong work ethic
• Ability to meet deadlines with organizational skills
• Excellent interpersonal skills and honed attention to detail
• Strong conversational (phone) and email communication skills

Eligibility Requirements

• High school diploma or equivalent 
• Three years of customer care experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)
• Able to work the following hours:
  • 8 a.m. - 5 p.m. Eastern time 
  • Monday through Friday
• Must be able to stick to the schedule reliably

Remote Work Requirements

• Michigan resident
• High-speed internet access at home that you are able to connect to via Ethernet or landline 
• Secluded and distraction-free work environment

Why Join Our Morley Family

The value of your employment is more than your paycheck. It’s the combination of competitive pay, health benefits and other benefits Morley provides – your total compensation package.

Health & Wellness Benefits

• Medical and prescription coverage, including free annual physicals
• Dental and vision insurance
• Paid time off
• Associate wellness program (earn a reward for getting your annual wellness checkup)
• Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)

Financial Benefits

• 401(k) with match
• Flexible spending account
• Life insurance
• Short- and long-term disability insurance (company paid)

Benefits to Make Your Life Easier

• Teladoc: 24/7 online access to doctors
• 24/7 nurse help desk
• Patient advocacy: Free 24/7 help with benefit questions and claims issues
• Family, financial and estate guidance (will) services

About Morley

Our mission is to deliver extraordinary experiences.

We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our Morley Family members and for the world-leading companies that partner with us.

We are an Equal Opportunity Employer and promote an inclusive, caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Title: Customer Support Associate - Electronics

Location:

Tulsa, OK

Menomonee Falls, WI

Stuart, FL

Lowell, MI

Job Description:

Do you enjoy boating with premium electronics? Do you find joy in helping others find success in their fishing and navigational equipment installations? Are you a passionate user of Lowrance or Simrad equipment? If so, apply to join our team!

Navico Group is looking for a Technical Support Associate - Simrad where you’ll be at the heart of our customer experience, supporting users of our Marine Equipment. You’ll provide expert guidance, troubleshoot technical issues, and help customers get the most out of their equipment—all while contributing to a collaborative and innovate support environment.

In this role, you will:

• Serve as a key contact for customers, helping coordinate service activities and technical support via phone and email
• Support customer satisfaction by assisting with product questions, including features, benefits, installation, and compatibility
• Perform remote troubleshooting using schematics and internal tools
• Document customer cases in CRM systems, and analyze service trends to improve quality
• Collaborate with internal teams to enhance training materials, service documentation, and product robustness

This is a technical role with direct customer exposure, offering the opportunity to make an impact on customer experience and contribute to Navico Group’s reputation for excellence in marine electronics.

Essential Functions:

• Technical Foundation: Experience in troubleshooting electronics remotely, while using effective problem-solving techniques to work through conflicts
• Customer-Centric: Proven ability to manage customer expectations, coordinate with internal partners, and deliver clear verbal & written communications.
• Operational Agility: Self-Starting Team-Player skilled in Microsoft Office Suite, with strong organizational skills, integrity, and a desire to learn.   
• Collaborative Spirit: Strong communicator, team player, and proactive problem-solver with a bias for action and ownership mentality.

Required Qualifications: 

• Prior experience in installation, repair, maintenance, or support of marine electronics hardware
• Practical computer application literacy (including Microsoft Office Suite, and ability to learn internal systems)
• High-School Diploma/GED
• A positive attitude and professional poise
• Strong ability to work with different types of people

Preferred Qualifications

• ABYC, NMEA, or MEI Certified
• FCC License
• Bilingual in Spanish and English
• Familiar with Lowrance HDS or Simrad NSS Ecosystem
• 1 year of experience in Marine or RV electronics installation

Working Conditions:

• Office Environment, hybrid schedule

• Travel up to 10% of the time

The anticipated pay range for this position is $33,900 – $59,900 annually. The actual base pay offered will vary depending on multiple factors including job- related knowledge/skills, relevant experience, business needs, and geographic location. In addition to base pay, this position is eligible for an annual discretionary bonus.

At Brunswick, it is not typical for an inidual to be hired at or near the top end of the salary range for their role. Compensation decisions are dependent upon the specifics of the candidate’s qualifications and the business context.

This position is eligible to participate in Brunswick's comprehensive and high-quality benefits offerings, including medical, dental, vision, paid vacation, 401k (up to 4% match), Health Savings Account (with company contribution), well-being program, product purchase discounts and much more.

Why Brunswick: 

Whatever tomorrow brings, we’ll be at the leading edge.  As the clear leader in the marine industry, we're committed to our values and supporting our exceptional people.  We offer valuable benefits including a competitive 401(k) plan with company match, health benefits, paid time off, a robust Wellness Program, and much more.  

Supervisor

Location: Crawley, England United Kingdom

Salary: Competitive salary plus bonuses, benefits & staff discount

Working Pattern: Part Time

Contract Type: Permanent

Hours: 22.50

Job Description:

Permanent Supervisor - Part Time

We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it - and our Store Supervisors are the people who bring that product knowledge to life!

You'll be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise. You'll also help store management, especially in coaching new team members and help them to settle in, develop their product knowledge and grow their amazing customer retail skills.

Your Background

You'll have retail or customer service experience, but what really sets you apart is your ability to sell. You'll have the communication skills, confidence and outgoing personality needed to build rapport with customers and showcase product features. You'll also be ambitious. Being a Store Supervisor is a stepping stone into your first management role - and with our coaching, training and support, you can develop quickly.

What's next?

When you submit your application, you will be invited to complete a short online assessment.

If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us.

Successful applicants will be contacted by the store manager inviting you to the final stage interviews.

We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.

About Us:

Shuffle.com is rapidly becoming a leader in the cryptocurrency, sports, and gambling industry. As we continue to grow, we’re looking to expand our Player Support team, which is dedicated to delivering exceptional service to our players.

The Role:

As a Player Support Representative, you’ll be the primary point of contact for our players, ensuring they have the best possible experience on our platform. Your role will involve assisting players with any queries they may have and helping them fully enjoy what Shuffle.com has to offer. All interactions with our players will take place via chat - no phone calls!

What We’re Looking For:

You don’t need previous experience in the cryptocurrency, sports, or gambling industries; we’re prepared to provide all the necessary training on the job. What matters most is your quick thinking, excellent communication skills, and ability to offer personalised attention to our players.

Ideal Candidate:

• Customer-Focused: You’re passionate about providing top-notch customer service and can maintain a player-centric approach in all interactions.
• Resilient & Quick-Thinking: You can think on your feet and handle player queries with confidence and ease.
• Eager to Learn: You’re excited about the opportunity to grow with us and develop your career.

Key Responsibilities:

• Live Chat Support: Deliver high-quality, fast customer support via live chat.
• Client Focus: Maintain a strong dedication to player satisfaction and client focus in all your interactions.
• Attention to Detail: Demonstrate a keen eye for detail and excellent problem-solving skills.
• Professional Communication: Address and resolve player inquiries in a timely, professional manner, ensuring every player feels valued.

Skills & Attributes:

• Proactive & Adaptable: You have a proactive personality and a strong willingness to learn and adapt to new challenges.
• Strong Communicator: You’re proficient with computers and have excellent written communication skills, with a focus on correct grammar.

Why Shuffle.com?

This role is perfect for someone looking to be part of a rapidly growing company where you can collaborate and help us build something great. We’re committed to creating an inclusive team environment where everyone can thrive, have fun, and grow together.

We have regular team events and take the time to foster talent. We want you to grow and get as much out of this role as you put in.

How to Apply:

If you’re passionate about delivering outstanding customer service and want to advance your career with a company at the forefront of the sports and gambling industry, we’d love to hear from you.

Application Assessment:

Communication is key to this role, as you’ll be the face of our online platform, directly engaging with players. Show us your communication skills by striking the right balance between being factual and persuasive, while letting your personality shine through in your writing. Please also include your Telegram handle in the second response.

Title: Customer Service Representative

Location: Carmel, Indiana

Full time

Remote

Job Description:

Work Flexibility: Remote

Schedule -

• Monday - Friday 8:30 - 5:00 EST

• Overtime as business needs

What you will do -

• Provide phone support for inquiries from sales and healthcare professionals

• Engage, interact, and respond in a prompt, accurate, courteous and poised manner in order to encourage positive business relationships

• Process all work in accordance with relevant working practices and standard operating procedures

• Provide feedback and suggestions to improve service levels, internal processes and customer support methodology

• Consistently demonstrate a positive, constructive, and cooperative attitude in the business environment

• Provide support beyond standard hours as needed if call volume and/or workload require additional time

• Support Sales Department by providing answers to questions generated by telephone, e-mails and fax. Research responses with sales

• Additional responsibilities may include, but are not limited to : Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken, determine charges for services requested, collaborate with Corporate Accounts Receivable for collection payments, and/or arrange for billing, prepare product or service reports by collecting and analyzing customer information, coordinate sequence and release of back orders according to stock availability, maintain customer pricing in ERP system, including entering contracts as required, implement and support Quality initiatives throughout branch, implement procedures to maintain accurate inventory records in the ERP system through proper billing and replenishment processes, implement procedures to manage inventory shelf life and expiry records, and support and participate in the branch cycle counting process.

What you need -

Required -

• 2+ years of experience

• High school diploma or equivalent

• Ability to work flexible hours, as needed to support the business needs, including weekend(s), evening(s) and some holidays

Preferred -

• Bachelor's degree

• SAP and GHX

$20.08 - $25.28 per hour plus bonus eligible + benefits. Inidual pay is based on skills, experience, and other relevant factors.

Travel Percentage: 0%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to iniduals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Supervisor Issue Resolution

Bring your drive for excellence, teamwork, and customer commitment to Independence. Join us as we renew and reimagine the future of health care. Together, we will achieve our mission to enhance the health and well-being of the people and communities we serve.

Job Summary:

Specific Duties:

·Responsible for timely and effective handling of all inquiries from partners and clients within the framework of the established performance guarantee for each partner and client.

Schedule flexibility between hours of 8 am-8 pm and ability to work overtime as needed

Qualifications

·Performance and results-driven

Education & Experience:

·Associate Degree in a Business-related field or equivalent work experience preferred.

Hybrid

Independence has implemented a “Hybrid” model which consists of Associates working in the office 3 days a week (Tuesday, Wednesday & Thursday) and remotely 2 days a week (Monday & Friday). This role is designated as a role that fits into the “Hybrid” model. While associates may work remotely on our designated remote days, the work must be performed in the Tri-State Area of Delaware, New Jersey, or Pennsylvania.

IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.

Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.

Inclusion and Belonging

At IBX, everyone can feel valued, supported, and comfortable to be themselves, and all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. Celebrating and embracing erse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.

About Our Company

Serving more than 8 million people nationwide, including 2.5 million in southeastern Pennsylvania, Independence Health Group — together with its subsidiaries — is the leading health insurance organization in the Philadelphia region. Our mission to build healthier lives for you, your family, and your employees shapes our actions and decisions every day.

At Independence, we see each of our members as an inidual, with unique needs and concerns. We’re dedicated to harnessing the very latest ideas and technologies to deliver access to care that meets those needs and surpasses your expectations. For more information about Independence access our website at www.ibx.com. We’re revolutionizing health care, and our focus is on you!

Equal Employment Opportunity

IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.

Agency Disclaimer

All resumes submitted directly to an Independence Blue Cross employee from a vendor via email, the Internet or in any other form without a valid written search agreement in place for this position from the Independence Blue Cross Family of Companies Human Resources Department will be deemed the sole property of Independence Blue Cross and the Independence Blue Cross Family of Companies. Please note that no fee will be paid in the event the candidate is hired by Independence Blue Cross or the Independence Blue Cross Family of Companies as a result of the referral or through means other than our established process.

Health Educator

Locations

• NV-LAS VEGAS, 3634 S MARYLAND PKWY
• GA-ATLANTA, 740 W PEACHTREE ST NW
• IN-INDIANAPOLIS, 220 VIRGINIA AVE
• OH-MASON, 4241 IRWIN SIMPSON RD
• VA-RICHMOND, 2015 STAPLES MILL RD,
• MO-ST. LOUIS, 100 S 4TH ST
• CO-DENVER, 700 BROADWAY

Full time

Position Title:

Health Educator

Job Description:

Health Educator

Location: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. 

Work Hours: Monday to Friday: 1:00 pm-9:30 pm, EST

Federal Employee Program - FEP, a proud member of the Elevance Health, Inc. family of companies, is a powerful combination, and the foundation upon which we are creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

The Health Educator is responsible for responding to inbound inquiries for disease management or medication alert programs.

How you will make an impact:

• Provides information to members eligible for disease management or medication alert programs.

• Makes outbound attempts to program members to provide health information according to program standards.

• Receives or places calls to members who have failed to enroll with disease management to encourage their enrollment in the correct disease management program.

• Diffuses situations with members who are resistant to health coaching and/or disease management interventions.

• Provides consultation to department associates regarding methods/approaches to help members recognize and overcome barriers to improve their health.

• Assists with increasing participants motivational level by addressing barriers and assessing needs. Focuses on improving member health by promoting incremental behavior change leading to healthier outcomes.

• Conducts behavioral assessments to identify inidual member knowledge skills and behavioral needs. May coordinate with others in the multi-disciplinary clinical team.

Minimum Requirements:

• Requires BA/BS in appropriate field of specialization and minimum of 2 years of related experience in direct care health education exercise instruction or patient education; or any combination of education and experience which would provide an equivalent background.

Preferred Experience, Skills, and Capabilities:

• Prior experience in health coaching, disease management in a call center environment, and/or patient education and behavior change techniques and strong understanding of disease management principles is preferred.

• Certification or advanced certification and/or license appropriate to field of specialty preferred.

For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $26.86 to $42.21.

Locations: Colorado; Nevada

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company.  The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws_._  

* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. 

Job Level:

Non-Management Non-Exempt

Workshift:

2nd Shift (United States of America)

Job Family:

MED > Healthcare Role (Non-Licensed)

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Title: Technical Support Engineer II

Location: San Francisco United States

Job Description:

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.

Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace.

Why We Need You

PagerDuty prides itself on providing remarkable, award-winning support to our ever-growing customer base. We strive to go that extra mile for our customers. Are you a Technical Support Engineer who shares our values and passion with debugging and resolving customer issues? You will be interacting with our customers on a technical level and serving as an escalation point for our Frontline Technical Support team. Your responsibilities include providing technical support, debugging integration issues, writing custom scripts and helping customers get the most out of using PagerDuty.

How do you measure success? We measure our team's success in terms of how responsive we are and how many expressions of love we get from customers. You will play a crucial role in maintaining our friendly and personal rapport with our customers, even while the company scales in size.

Key Responsibilities

• Provide excellent customer service and product support to PagerDuty customers
• Identify and resolve customer issues, taking escalations from Frontline Technical Support
• Successfully debug and resolve customer email and screenshare requests through the use of varied ticketing, content and task management tools
• Set up monitoring systems, integrating them with PagerDuty and documenting the whole process
• Write custom scripts, code samples and integration guides for customer use
• Adding your own suggestions and efficiencies to improve our documentation, processes, and knowledge base

Required Skills

• 2-3 years previous experience in Support Engineering or Technical Support for a highly technical product or application
• Excellent written and oral communication skills
• An excellent work ethic and attention to detail
• Experience writing code in JavaScript, Python, Ruby, Go, or other popular programming languages
• Know your way around Unix systems and command line tools
• Willingness to work specific hours to provide SLA time-based coverage to our customers
• The ability to write about technical subjects clearly and in an engaging style

Nice to Haves

• Experience contributing to support tooling, documentation, or process improvement initiatives
• Experience with RDBMS such as MySQL and PostgreSQL
• Experience with monitoring systems and other tools that PagerDuty integrates with
• Experience troubleshooting containerized or IaC environments (e.g., Terraform, Kubernetes)

The base salary range for this position is 114,000 - 191,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an inidual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.

This role is expected to come into our San Francisco office 2 times per week, so you can thrive in your new role and fully embrace being a Dutonian!

Hesitant to apply?

We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts!

Where we work

PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in:

Location restrictions:

Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia

Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon

United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming

Candidates must reside in an eligible location, which vary by role.

How we work

Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.

People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.

What we offer

As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.

Your package may include:

• Competitive salary
• Comprehensive benefits package
• Flexible work arrangements
• Company equity*
• ESPP (Employee Stock Purchase Program)*
• Retirement or pension plan*
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
• Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
• Paid volunteer time off: 20 hours per year
• Company-wide hack weeks
• Mental wellness programs
• Eligibility may vary by role, region, and tenure

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses

PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.

Go behind-the-scenes on our careers site and @pagerduty on Instagram.

Additional Information

PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy.

PagerDuty is committed to providing reasonable accommodations for qualified iniduals with disabilities in our job application process. Should you require accommodation, please email [email protected] and we will work with you to meet your accessibility needs.

PagerDuty uses the E-Verify employment verification program.

Title: Staff Customer Success Architecture

Location: Rochester United States

Job Description:

Introduction

A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey.

Your role and responsibilities

Customer Success Architects help HashiCorp (an IBM Company) customers define the vision and strategy to improve all aspects of application delivery, including security and privilege automation, datacenter and cloud provisioning, service discovery and connectivity, and application runtime automation.

An ideal candidate will have a successful track record in customer leadership, focused on technology and organizational transformation. They will have demonstrated the ability to become a trusted technical advisor to customer and business leaders.

Responsibilities:

As a Customer Success Architect (CSA) at HashiCorp, you will play a critical role within the Customer Lifecycle Management organization, acting as a technical specialist to drive customer adoption, consumption, and long-term success. Working in close partnership with the Customer Success Engineering (CSE) team-who oversee the full post-sales journey-you will bring deep technical expertise and domain knowledge to accelerate time-to-value for our enterprise customers. Your primary objective is to deliver proactive, outcome-focused guidance that enables measurable business value, supports product adoption, and contributes to renewal and expansion opportunities.

As a Customer Success Architect at HashiCorp, you will be responsible for the delivery of outstanding technical guidance and the successful enablement of our enterprise customers. Your primary objective will be to drive the achievement of measurable value (value-based outcomes) with HashiCorp customers, leading to product adoption, renewal and expansion.

● Assist in complex technical due diligence activities supporting our moments that matter such as Onboarding, Consumption, and Optimization

● Provide support as a specialized domain expert inHashiCorp's products and the surrounding ecosystem and support an escalation path to progress strategic renewals across the entire customer journey

● Partner with Customer Success Engineers to identify and manage customer risks and opportunities as they relate to product adoption, renewal and expansion

● Work with Value Engineering to build assets that matter, HVDs and valuable educational content to help internal stakeholders and customers adopt our products and successfully integrate them into their workflows

● Communicate the business value of the HashiCorp Product Suite to customer executives (mandatory P5/P4 depending on exec levels, aspirational rest)

● Articulate the technical functionality of HashiCorp products to multiple technical audiences

● Educate and advise customer users on how to use and adopt the functionality of HashiCorp products within their strategy and processes to achieve measurable value

● Work with HashiCorp Product Management to translate customer business opportunities into technical solutions and new product requirements

● Help champion an environment for ongoing strategic customer success

Required education

Bachelor's Degree

Preferred education

Master's Degree

Required technical and professional expertise

● Experience with solution architecture, sales engineering or equivalent experience

● Proficiency with HashiCorp solutions / tools such as Vault, Consul.

● Proficiency and experience with concepts and technologies used in software development, operations, security, cloud, microservices, containers, and scheduling platforms

● Establish and maintain an understanding of the overall HashiCorp technology portfolio

● Deep technical expertise in cloud and on-premise infrastructure management, application deployment and practical security methodology

● Expertise in driving adoption of product use cases to enhance customer value attainment and satisfaction

● Leadership or managerial experience in major transformation efforts involving significant process, organizational and technology change

● Experience serving as part of a key customer leadership team

● Ability to work well in a highly dynamic environment that focuses on providing outstanding customer service

● Comfort working remotely and perform well given a high level of independence and autonomy

● B.S. degree in an engineering or similar program from an accredited college/university or equivalent experience

● Certification as a cloud professional (AWS, Azure, GCP)

● Comfort with national and occasionally global trave

Preferred technical and professional experience

● Experience crafting technical content such as Architectural Blueprints and Recommended Patterns

● Understanding Industry Verticals and associated solutions

● RedHat and Ansible deep knowledge/certifications is highly valued

● Experience supporting peers through code review, pairing, and acting as a resource for all team members, sharing technical knowledge and process guidance

● Deep knowledge of HashiCorp's domain area and how it works together to conceptualize solutions in the given domain area (HashiCorp product Certification Desired)

● Expertise in at least one Cloud provider in your given region (AWS/Azure/GCP Certification Preferred)

● Expertise in the field of container orchestration and development (CKA Certification Preferred)

ABOUT BUSINESS UNIT

IBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neuroergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Title: Account Executive - Enterprise

Location: Remote - Delhi, India

Job Description:

About Zscaler

Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability. 

We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.

We're looking for an experienced Account Executive to join our Sales team. Reporting to the Sales Director**,** you'll be responsible for:

• Understanding and solving customers' pain points through Zscaler's unique value proposition
• Selling an inspiring technology to educate key decision-makers in organizations in your territory
• Being the GM of your business and create a plan for success; coverage, target prospects, customer footprint, partner coverage, marketing campaigns
• Learning and implementing our world-class sales methodologies to overachieve on quarterly/annual revenue goals
• Working with your Solution Consultants to achieve both business and technical value

What We're Looking for (Minimum Qualifications)

• Minimum 8 years selling experience with a revenue quota
• Bachelor's degree in Business or related area
• Progressive selling experience engaging with accounts and selling at C-Level

What Will Make You Stand Out (Preferred Qualifications)

• Experience selling security, SaaS or Software
• History of over-achievement in your career and are in the top 10% in your current organization
• Experience working with Channel partners to create joint plans, create pipeline and lead opportunities to closure

#LI-Hybrid

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the erse needs of our employees and their families throughout their life stages, including:

Various health plans

• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all iniduals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neuroergent or require pregnancy-related support.

Title: Manager, Crisis & Call Center Operations

(Social Work)

Location:

Job Description:

You could be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a ersified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

• Serve internal and external customers through oversight of service delivery to exceed quality audit goals and successful and timely problem resolution.
• Mentor call center leadership towards optimal management practice and skill development as measured through performance evaluations and goals achievement.
• Build effective workforce through identification of key characteristics for call center roles; actively engage in recruiting activities, and active achievement of staff job description responsibilities.
• Ensure sufficient staffing to meet contractual, quality and compliance goals.
• Oversee planning and delivery of training and orientation of staff with resultant positive employee, member and client satisfaction scores.
• Develop, implement and monitor performance standards for staff as demonstrated by client and customer satisfaction and feedback, and achievement of quality monitoring and productivity goals.
• Serve as a liaison to internal and external customers to resolve client-based or contractual issues.
• Ensure development and implementation of unit and department work flows as evidence by increased efficiencies and decrease in concern trends.
• Accountable for fiscal management within budgetary parameters and effective allocation of resources within responsible call center.
• Administer policies and procedures and ensures compliance.
• Maintain and monitor compliance with regulatory standards as evidenced by successful site audits and adequate licensure coverage for lines of business
• Accountable for oversight of facilities’, equipment and vendor agreements.
• Research and implement “best practices” in industry.
• Responsible for successful integration of acquisitions, programs, and new business as measured by customer and client feedback.
• Performs other duties as assigned
• Complies with all policies and standards

Additional Job Description

Ideal candidate will be able to work in central or mountain time zone with clinical license and prior experience in behavioral health. Additionally, we ideally seek an inidual with 5 years of management experience and experience working within a crisis call center environment.

Education/Experience: Bachelor’s degree in Nursing or other related field. Certain programs may require a Master’s degree in Social Work, Counseling, Psychology, Marriage and Family Therapy or Substance Abuse Counseling as alternative. Master’s degree preferred. 5+ years of relevant clinical and administrative experience. Previous experience as a lead in a functional area, managing cross functional teams on large scale projects or supervisory experience including hiring, training, assigning work and managing the performance of staff. Call Center experience preferred.

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an inidual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to ersity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Title: Warranty/Services Leader

Location: Remote

Job Description:

Job Description Summary

The NAM PV and BESS Warranty/Service Resource Leader will lead the management of resources supporting Post-COD warranty and service projects across NAM on a yearly basis. Total volume of units in NAM is currently ~9000 and will continue to grow. The warranty/service resource leader will work closely with the fleet management team to understand and manage all resourcing schedules for all project sites. The warranty/service resource leader will manage a team of GE resources and contractors that execute warranty claims and services orders in NAM. In this role you will be utilize your experience or expertise to solve problems, develop and execute objectives for self and others and have the ability to effect short-term and some long-term business goals.

Job Description

Essential Responsibilities:

As a Commissioning Leader, you will:

• Manage the team GE and contract warranty/service resources.
• Work with fleet managers to ramp up resources to meet warranty/service needs.
• Develop and manage executive level dashboard tracking progress, issues, and metrics.
• Develop practical and innovative ways to identify and meet goals.
• Provide electrical and/or mechanical support to various customers, GEV field service engineers or 3rd party contractors.
• Manage warranty/service spare parts strategy for Inverters and Transformers.
• Be the single point of contact for the customer at site (s) and be directly responsible for all site operations on Projects including site management, technical advisory services, Field execution performance (quality, schedule, EHS & Cost).
• Lead a team of experienced GEV personnel and contractors to achieve the target
• Responsible to develop field execution strategies, site staffing estimates, customer/ constructor meetings, and tender documents
• Record product issues and provide feedback to Engineering and Quality, identifying ongoing problems and common faults across similar products, analyze risks, establish contingency plans, and identify trigger events and responsibility for initiating mitigation action
• Expertise in overall field operations to ensure process discipline on site and assign site teams based on project requirements to ensure contract requirements are met
• During execution, monitor project performance in all areas including cost, schedule, technical advisory services, Environmental Health & Safety (EHS) and quality
• Identify performance issues and provide the leadership to resolve issues and ensure the project success

Qualifications/Requirements:

• Bachelor's Degree in Electrical Engineering or related discipline from an accredited college or university.
• Associate's Degree or related discipline from an accredited college or university with a minimum 7 additional years of related industry experience.
• High School diploma or GED equivalency with a minimum of 10 years of related industry experience.
• US Person with the ability to achieve security clearance for Department of Defense projects.
• Ability and willingness to travel up to 50% of the time on short notice.

Desired Characteristics:

• Ability to execute increasingly complicated assignments, which require considerable engineering skill and creative ability and independent judgment
• Possess detailed knowledge, competence and expertise with installation and commissioning tasks and services
• Demonstrated leadership and management skills which has resulted in success
• Served as Customer focal point on project sites and manage subcontractors or partner contract to ensure success
• Solid technical background, project management, and services experience
• Construction subcontracting and contract administration experience
• Possesses leadership qualities that align with GE Vernova Way.
• Background in a customer facing position within a Service environment.
• The work environment at onsite locations is of a construction type setting. Whilst performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, extreme cold, extreme heat, risk of electrical shock, risk of trips, slips and falls. The noise level on-site or on-board ships can be excessive, personal protective equipment (PPE) will be required.
• Strong computer proficiency and technical aptitude with the ability to utilize MS Office applications.
• SAP knowledge is strongly desired.

Note:

To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years' experience required for any role based within the USA. For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.

Additional Information

GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No

#LI-Remote - This is a remote position

For candidates applying to a U.S. based position, the pay range for this position is between $114,100.00 and $190,200.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.

Bonus eligibility: discretionary annual bonus.

This posting is expected to remain open for at least seven days after it was posted on November 25, 2025.

Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.

GE Vernova Inc. or its affiliates (collectively or inidually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No inidual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any inidual.

Consensys is looking to hire a Senior Community Support Manager to join their team. This is a full-time position that can be done remotely anywhere in Canada, or the United States.

Title: Manager, Professional Education (Lone Star, TX) – Johnson & Johnson MedTech, Electrophysiology

Location: Remote (US) – Supporting Lone Star Region (Texas)

Job Description

Johnson & Johnson believes health is everything. With strengths in Innovative Medicine and MedTech, J&J is positioned to deliver next-generation, less-invasive, more personalized healthcare solutions. Johnson & Johnson MedTech, Electrophysiology is seeking a Manager, Professional Education to support the Lone Star (Texas) region remotely.

Job Function: Customer Management

Sub-Function: External Customer/Product Training

About the Role

As the Manager, Professional Education, you will provide strategic direction and oversight of Electrophysiology Professional Education programs. Reporting to the Senior Manager, U.S. Professional Education, you will collaborate with Global Education and U.S. Commercial Marketing teams to deliver high-quality, compliant educational experiences for healthcare professionals.

Your work enables J&J Electrophysiology to be recognized as best in industry for clinical performance and professional learning.

Responsibilities

• Oversee strategy, design, development, and delivery of U.S. physician education programs across multiple locations and settings.

• Partner with Health Care Compliance, Medical Science, Therapy Advancement, and Commercial Marketing.

• Play a key role in the assigned JJMT EP Field Area to ensure field sales teams are prepared to drive key initiatives.

• Manage budgets, costs, materials, and administrative support for event planning and post-training closure.

• Equip education leads and BWI personnel with program details, tools, and resources for provider engagement.

• Identify U.S. education gaps, develop learning continuums, measure program outcomes, and seek process improvements.

• Oversee content submission and compliance approvals.

• Collaborate with U.S. Professional Education teammates to support all EP education programs.

• Maintain compliance with all federal, state, local, and corporate requirements.

• Complete required training within designated timeframes.

• Follow Health Care Compliance and safety guidelines.

• Perform other duties as assigned.

Required Qualifications

• Bachelor’s degree

• Minimum 5 years related professional experience

• Excellent verbal, written, presentation, interpersonal communication, and executive presence

• Proven track record in Sales

Preferred Qualifications

• Advanced degree

• Management experience

• Strong data management and project management skills

• Experience with health care professional education engagement

• Experience creating education resources

• Advanced proficiency in Electrophysiology software and products

• Proven history of strong customer relationships

• Experience presenting to senior leadership, physicians, and academic centers

• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)

Physical Requirements

• Travel 50%, including weekends; may include international travel

• Ability to stand for long periods

• Ability to perform occasional light–moderate weight-bearing tasks

Compensation & Benefits

Anticipated Base Pay Range: $100,000 – $172,500

Employees and dependents may be eligible for:

• Medical, dental, vision, life insurance

• Short- and long-term disability

• Business accident insurance

• Group legal insurance

• Consolidated retirement plan (pension)

• 401(k) savings plan

• Long-term incentive program

Time Off Benefits

• Vacation: up to 120 hours/year

• Sick Time: 40 hours/year (56 hours in Washington state)

• Holiday pay & Floating Holidays: up to 13 days/year

• Work, Personal, and Family Time: up to 40 hours/year

Full benefits details: https://www.careers.jnj.com/employee-benefits

Equal Opportunity Statement

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of protected characteristics. J&J actively seeks iniduals with disabilities and protected veterans.

For accommodation requests:

• External applicants: https://www.jnj.com/contact-us/careers

• Internal employees: contact AskGS

Technical Support Engineer 2

Location

This role will be remote, and based in India (either Karnataka, Maharashtra, Telangana, Tamil Nadu OR New Delhi)

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with erse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

See yourself at Twilio

Join the team as Twilio’s next Technical Support Engineer (L2) for Twilio Segment.

About the job

This position is for someone who is technical and experienced in web development, but also wants to stay close to customers at a fast-moving startup. We’re looking for a passionate engineer with customer-facing experience, who loves helping people, solving problems, and wants to be a major factor in the success of our customers.

Daily, you’re likely to interact with multiple languages, web frameworks, APIs, data warehouses, SQL queries, and more. One customer might be combining web data with iOS data, while another sends point of sale purchases through a Go backend to multiple analytics tools and a data warehouse. Every problem is unique, and on a normal day, you might interact with dozens of languages, analytics and marketing tools, and third-party APIs.

The main responsibility of a Technical Support Engineer is to provide answers, share standard methodologies, and solve technical issues that Segment customers are facing. Most customer interactions happen within Zendesk, with phone calls, in-person meetings, and Slack chats sprinkled in. Technical Support Engineers also spend time improving documentation, building scalable resources, and finding ways to more effectively, and when possible, proactively resolve customer questions.

You’d be joining a team of hard-working iniduals that care deeply about Segment’s customers, partners, each other, and the broader community. We judge ourselves on how well we serve each of those customers. So if you enjoy working with smart people and helping to build a company that cares about quality, you’ve found the right place.

Responsibilities

In this role, you’ll:

• Help customers utilize Segment’s API across many platforms (web, mobile, server)
• Increase the value generated from the many destinations Segment supports.
• Maintain customer promises by keeping tickets updated.
• Use feedback to improve customer experience and debugging strategies.
• Improve team efficiency by creating internal content and improving public documentation.
• Take our support tooling and analysis to the next level by building simulators and visualizations.
• Work closely with the product team and partners to improve customer satisfaction.
• Become a guide on the codebase and functionality of the Segment platform, libraries, and integrations. And help improve it!
• Participate in an on-call rotation to support our Enterprise level customers with paid support plans.

Qualifications 

Twilio values erse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 2+ years of technical customer support experience; bonus points if it was enterprise software in a related industry.
• Ability to effectively communicate technical concepts and identify patterns in customer experience, both written and verbal.
• Proven client-side Javascript skills and experience working with APIs and server-side languages.
• A basic understanding of SQL, query-writing skills is a big asset.
• Strong commitment to learning the ins and outs of a complicated technical product.
• Ability to take part in an on-call rotation, requiring some availability outside of standard business hours.

Desired:

• Experience in Zendesk & some experience in SQL.
• Someone who can read & understand code.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an inidual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Phone Numbers Operations Specialist 2

Location: This role will be remote, and based in India (either Karnataka, Maharashtra, Telangana, Tamil Nadu or New Delhi)

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with erse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

See yourself at Twilio

Join the team as Twilio’s next Phone Numbers Operations Specialist (L2)

About the job

This position is needed to run Twilio’s phone number operations globally. This role will work directly with customers and Twilio’s sales team to help them port their phone numbers into Twilio, ensuring a smooth and seamless process with personalized attention. The Product Operations team is a key part of Twilio’s Super Network, whose mission is to provide the infrastructure that catalogs, orchestrates, and delivers the world's connectivity.

Responsibilities

In this role, you’ll:

• Serve as a dedicated point of contact for ISVs as they routinely port phone numbers to Twilio and manage one-time porting projects for direct customers.
• Serve as a dedicated point of contact for Twilio’s Go To Market team in APAC with regard to porting projects. 
• Provide support for common customer inquiries received by email to ensure they have an excellent experience with Twilio.
• Assess the nature of product or service issues and resolve basic-to-intermediate level problems.
• Learn and develop new processes across a variety of subject areas and ensure our operations are running smoothly. 
• Respond to and action incoming carrier partner notifications. 
• Quickly and confidently triage complex issues to team leads, managers, engineering, or product teams and know which is appropriate in each case.
• Effectively respond to intermediate-to-advanced questions from customers (external and internal) in core areas and basic questions across multiple areas. 
• Work independently to troubleshoot/determine resolution for issues across multiple areas in your team's domain.

Qualifications 

Twilio values erse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 2+ years of experience working on an Operations team; previous experience from sales and telecommunications is also preferable.
• Thorough, organized, detail-oriented, and able to prioritize and execute multiple processes.
• Empathetic and customer centric.
• Clear verbal and written communicator and feel comfortable being on customer calls.
• Calm under pressure as you respond to escalations and quickly troubleshoot incidents.
• Introspective and committed to continuous self-improvement.
• Capable of learning quickly and mastering complicated systems.
• Capable of working independently but also energized from working within a team and cross-functionally to achieve the company's goals.
• Able to complete tasks in core areas within SLAs.

Desired:

• Experience in a Customer-Facing capacity & working with Internal Stakeholders i.e. Sales/GTM, Product, Engineering or Support teams.
• Exemplary customer service & an ability to solve complex issues or challenges.

Location

This role will be remote, and based in India (either Karnataka, Maharashtra, Telangana, Tamil Nadu or New Delhi)

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an inidual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Title: (fluent Czech) Customer Support Consultant (remotely)

Location:

• Yerevan, Yerevan, Armenia
• Baku, Baku, Azerbaijan
• Tbilisi, Tbilisi, Georgia
• Astana, Astana, Kazakhstan
• Aktau, Mangystau Region, Kazakhstan

Type: Contract

Workplace: Fully remote

Job Description:

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes 

What You Will Do:

• Communicate with hot leads and existing customers via calls, emails and chats
• Build positive and long-lasting relationships with customers
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers’ sensitive information
• Apply the latest and greatest customer happiness practices
• Maintain working knowledge of our client’s products and services

What you need to succeed in this role:

• Excellent Czech and English (B2) communication skills
• Attention to details
• Analytical and research skills
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• Customer service or sales experience
• Experience with CRM systems

Benefits and Perks:

• Fixed schedule: Monday to Friday, 9 AM–5 PM CET
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who are we?

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an inidual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice_._​​​​​​​

Title: (fluent German & English) Customer Support Consultant (Remote)

Location:

• Rabat, Rabat-Salé-Kénitra, Morocco
• Tunis Governorate, Tunisia
• Bangkok, Bangkok, Thailand
• Phuket, Thailand
• Fes, Fez-Meknès, Morocco
• Metro Manila, Philippines

Type: Contract

Workplace: Fully remote

Job Description

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes 

What you will do:

• Provide exceptional customer support via emails and calls
• Document cases clearly and escalate complex issues to the internal L2 Support Team when needed
• Follow internal procedures and SOPs
• Collaborate with internal teams to ensure efficient issue resolution
• Troubleshoot hardware-related issues for customers using outdoor camera equipment
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers’ sensitive information
• Apply the latest and greatest customer happiness practices

What you need to succeed in this role?

• Fluency in German (C1 or higher) and English (B2–C1), both spoken and written
• At least 1–2 years of experience in customer support
• Analytical and research skills
• Strong attention to detail and reliability when handling sensitive or legal information
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• Proficiency in using Freshdesk

Benefits and Perks:

• Fixed schedule: 10 AM – 6 PM CET
• Opportunity to work fully remote
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an inidual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice_._​​​​​​​

Title: (fluent English) E-commerce Data Specialist (Warsaw, hybrid)

Location: Warsaw Masovian Voivodeship PL

Type: Contract

Workplace: Hybrid remote

Job Description:

SupportYourApp is an international Support-as-a-Service company that has been providing business process outsourcing services to other IT companies around the globe (technical and customer support, services to improve customer experience) for the past 15 years. We have 1200+ people in our international community.

We operate globally, supporting clients in 60 languages, partnering with industry leaders like MasterCard, Calm and MacPaw. With international hubs and coworking spaces around the world, we also develop innovative products like Quidget and improve the customer experience every single day.

About the role:

We’re looking for a highly responsible and tech-savvy E-commerce Data Specialist to support daily e-commerce operations for our Shopify store. This role is ideal for someone who loves working with digital tools, learns fast, and takes pride in getting things done accurately and on time.

Excited? Let’s see what it takes 

• What you will do
• Execute day-to-day operational tasks within the Shopify platform to ensure smooth ecommerce performance;
• Upload new products, update existing listings, manage SKUs, inventory, and product data as instructed;
• Complete tasks in a timely and reliable manner with strong attention to detail and accuracy;
• Support E-commerce Specialist and E-commerce Manager with additional operational tasks as needed;
• Quickly learn and adapt to new ecommerce tools, software, and internal workflows;
• Maintain quality and consistency across product content and store assets.

What you need to succeed in this role:

1+ year of experience in marketing or a similar digital role;

• English proficiency at a minimum of B2 level, both written and spoken;
• Comfort with technology, able to confidently navigate multiple platforms and tools;
• Ability to learn quickly and solve problems independently;
• Reliability, attention to detail, and motivation to get things done;
• Ability to work in a hybrid format in Warsaw.

Will be a plus:

• Experience working with Shopify or other e-commerce platforms;
• Basic knowledge of digital marketing or e-commerce terminology.

Benefits:

• Provide services during business hours;
• Opportunity to cooperate fully remotely;
• Friendly, supportive and forward-thinking environment;
• Compensation in USD;
• Great management with no bureaucracy.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

Are you a detail-oriented e-commerce specialist with a passion for driving online sales? Do you enjoy optimizing product listings, managing Shopify or other e-commerce platforms, and using digital marketing insights to boost conversions?

Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Know someone perfect for the role? Refer them and get rewarded!

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice_._

Title: (fluent Czech) Customer Support Consultant (remotely)

Location:

• Brasília, Brasília, Brazil
• Rosario, Santa Fe Province, Argentina
• Bogotá, Bogota, Colombia
• Santiago, Santiago Metropolitan Region, Chile
• Maldonado Department, Uruguay
• Quito, Pichincha, Ecuador

Type: Contract

Workplace: Fully remote

Job Description:

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes 

What You Will Do:

• Communicate with hot leads and existing customers via calls
• Build positive and long-lasting relationships with customers
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers’ sensitive information
• Apply the latest and greatest customer happiness practices
• Maintain working knowledge of our client’s products and services

What you need to succeed in this role:

• Excellent Czech and English (B2) communication skills
• Attention to details
• Analytical and research skills
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• Customer service or sales experience
• Experience with CRM systems

Benefits and Perks:

• Fixed schedule: Monday to Friday, 9 AM–5 PM CET
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who are we?

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an inidual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice_._

Title: (fluent Czech) Customer Support Consultant (remotely)

Location: Federal Territory of Kuala Lumpur MY

Type: Contract

Workplace: Fully remote

Job Description:

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes 

What You Will Do:

• Communicate with hot leads and existing customers via calls, emails and chats
• Build positive and long-lasting relationships with customers
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers’ sensitive information
• Apply the latest and greatest customer happiness practices
• Maintain working knowledge of our client’s products and services

What you need to succeed in this role:

• Excellent Czech and English (B2) communication skills
• Attention to details
• Analytical and research skills
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• Customer service or sales experience
• Experience with CRM systems

Benefits and Perks:

Fixed schedule: Monday to Friday, 9 AM–5 PM CET

• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who are we?

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an inidual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased viws. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice_._

Title:  Customer Support Consultant

(remotely)

Location:

Brasília, Brasília, Brazil

Rosario, Santa Fe Province, Argentina

Bogotá, Bogota, Colombia

Santiago, Santiago Metropolitan Region, Chile

Maldonado Department, Uruguay

Quito, Pichincha, Ecuador

Type: Contract

Workplace: Fully remote

Job Description:

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes 

What You Will Do:

• Communicate with hot leads and existing customers via calls
• Build positive and long-lasting relationships with customers
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers’ sensitive information
• Apply the latest and greatest customer happiness practices
• Maintain working knowledge of our client’s products and services

What you need to succeed in this role:

• Excellent Czech and English (B2) communication skills
• Attention to details
• Analytical and research skills
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• Customer service or sales experience
• Experience with CRM systems

Benefits and Perks:

• Fixed schedule: Monday to Friday, 9 AM–5 PM CET
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who are we?

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an inidual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice_._

Title:  Customer Support Consultant

(Remote)

Location:

Bogotá, Bogota, Colombia

São Paulo, State of São Paulo, Brazil

Brasília, Brasília, Brazil

Lima, Callao Region, Peru

Santiago, Santiago Metropolitan Region, Chile

Buenos Aires, Buenos Aires, Argentina

Type: Contract

Workplace: Fully remote

Job Description:

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes 

What you will do:

• Provide exceptional customer support via emails and calls
• Document cases clearly and escalate complex issues to the internal L2 Support Team when needed
• Follow internal procedures and SOPs
• Collaborate with internal teams to ensure efficient issue resolution
• Troubleshoot hardware-related issues for customers using outdoor camera equipment
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers’ sensitive information
• Apply the latest and greatest customer happiness practices

What you need to succeed in this role:

• Fluency in German (C1 or higher) and English (B2–C1), both spoken and written
• At least 1–2 years of experience in customer support
• Analytical and research skills
• Strong attention to detail and reliability when handling sensitive or legal information
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• Proficiency in using Freshdesk

Benefits and Perks:

• Fixed schedule: 10 AM – 6 PM CET

• Opportunity to work fully remote

• Inclusive international environment

• Compensation in USD

• Good bonuses for referring friends

• Paid intensive training and probation

• Work-life balance

• Responsive management interested in your growth and long-lasting cooperation

• Greenhouse conditions for self-development

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an inidual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice_._

Title:   Customer Support Consultant

(remotely)

Location:

Brasília, Brasília, Brazil

Rosario, Santa Fe Province, Argentina

Bogotá, Bogota, Colombia

Santiago, Santiago Metropolitan Region, Chile

Maldonado Department, Uruguay

Quito, Pichincha, Ecuador

Type: Contract

Workplace: Fully remote

Job Description:

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes 

What You Will Do:

• Communicate with hot leads and existing customers via calls
• Build positive and long-lasting relationships with customers
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers’ sensitive information
• Apply the latest and greatest customer happiness practices
• Maintain working knowledge of our client’s products and services

What you need to succeed in this role:

• Excellent Czech and English (B2) communication skills
• Attention to details
• Analytical and research skills
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• Customer service or sales experience
• Experience with CRM systems

Benefits and Perks:

• Fixed schedule: Monday to Friday, 9 AM–5 PM CET
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who are we?

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an inidual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice_._

Title: Customer Support Consultant

(remotely)

Location:

Brasília, Brasília, Brazil

Rosario, Santa Fe Province, Argentina

Bogotá, Bogota, Colombia

Santiago, Santiago Metropolitan Region, Chile

Maldonado Department, Uruguay

Quito, Pichincha, Ecuador

Type: Contract

Workplace: Fully remote

Job Description:

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes 

What You Will Do:

• Communicate with hot leads and existing customers via calls
• Build positive and long-lasting relationships with customers
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers’ sensitive information
• Apply the latest and greatest customer happiness practices
• Maintain working knowledge of our client’s products and services

What you need to succeed in this role:

• Excellent Czech and English (B2) communication skills
• Attention to details
• Analytical and research skills
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• Customer service or sales experience
• Experience with CRM systems

Benefits and Perks:

• Fixed schedule: Monday to Friday, 9 AM–5 PM CET
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who are we?

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an inidual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice_._

Title:  Customer Support Consultant

(Remote)

Location:

Tiranë, Tirana County, Albania

Durrës, Durrës County, Albania

Bucharest, Bucharest, Romania

Iași, Iași County, Romania

Chișinău, Chisinau, Moldova

Tiraspol, Administrative-Territorial Units of the Left Bank of the Dniester, Moldova

Type: Contract

Workplace: Fully remote

Job Description:

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes 

What you will do:

• Provide exceptional customer support via emails and calls
• Document cases clearly and escalate complex issues to the internal L2 Support Team when needed
• Follow internal procedures and SOPs
• Collaborate with internal teams to ensure efficient issue resolution
• Troubleshoot hardware-related issues for customers using outdoor camera equipment
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers’ sensitive information
• Apply the latest and greatest customer happiness practices

What you need to succeed in this role:

• Fluency in German (C1 or higher) and English (B2–C1), both spoken and written
• At least 1–2 years of experience in customer support
• Analytical and research skills
• Strong attention to detail and reliability when handling sensitive or legal information
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• Proficiency in using Freshdesk

Benefits and Perks:

• Fixed schedule: 10 AM – 6 PM CET

• Opportunity to work fully remote

• Inclusive international environment

• Compensation in USD

• Good bonuses for referring friends

• Paid intensive training and probation

• Work-life balance

• Responsive management interested in your growth and long-lasting cooperation

• Greenhouse conditions for self-development

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an inidual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice_._

Title: Customer Support Consultant

(Remote)

Location:

Rabat, Rabat-Salé-Kénitra, Morocco

Tunis Governorate, Tunisia

Bangkok, Bangkok, Thailand

Phuket, Thailand

Fes, Fez-Meknès, Morocco

Metro Manila, Philippines

Type: Contract

Workplace: Fully remote

Job Description:

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes 

What you will do:

• Provide exceptional customer support via emails and calls
• Document cases clearly and escalate complex issues to the internal L2 Support Team when needed
• Follow internal procedures and SOPs
• Collaborate with internal teams to ensure efficient issue resolution
• Troubleshoot hardware-related issues for customers using outdoor camera equipment
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers’ sensitive information
• Apply the latest and greatest customer happiness practices

What you need to succeed in this role:

• Fluency in German (C1 or higher) and English (B2–C1), both spoken and written
• At least 1–2 years of experience in customer support
• Analytical and research skills
• Strong attention to detail and reliability when handling sensitive or legal information
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• Proficiency in using Freshdesk

Benefits and Perks:

• Fixed schedule: 10 AM – 6 PM CET

• Opportunity to work fully remote

• Inclusive international environment

• Compensation in USD

• Good bonuses for referring friends

• Paid intensive training and probation

• Work-life balance

• Responsive management interested in your growth and long-lasting cooperation

• Greenhouse conditions for self-development

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an inidual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice_._

Title:  Customer Support Consultant

(Remote)

Location:

Tiranë, Tirana County, Albania

Durrës, Durrës County, Albania

Bucharest, Bucharest, Romania

Iași, Iași County, Romania

Chișinău, Chisinau, Moldova

Tiraspol, Administrative-Territorial Units of the Left Bank of the Dniester, Moldova

Type: Contract

Workplace: Fully remote

Job Description:

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes 

What you will do:

• Provide exceptional customer support via emails and calls
• Document cases clearly and escalate complex issues to the internal L2 Support Team when needed
• Follow internal procedures and SOPs
• Collaborate with internal teams to ensure efficient issue resolution
• Troubleshoot hardware-related issues for customers using outdoor camera equipment
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers’ sensitive information
• Apply the latest and greatest customer happiness practices

What you need to succeed in this role:

• Fluency in German (C1 or higher) and English (B2–C1), both spoken and written
• At least 1–2 years of experience in customer support
• Analytical and research skills
• Strong attention to detail and reliability when handling sensitive or legal information
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• Proficiency in using Freshdesk

Benefits and Perks:

• Fixed schedule: 10 AM – 6 PM CET

• Opportunity to work fully remote

• Inclusive international environment

• Compensation in USD

• Good bonuses for referring friends

• Paid intensive training and probation

• Work-life balance

• Responsive management interested in your growth and long-lasting cooperation

• Greenhouse conditions for self-development

• *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an inidual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice_._

Title: Customer Support Consultant

(Remote)

Location: Buenos Aires Buenos Aires AR

Type: Contract

Workplace: Fully remote

Job Description:

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes 

What you will do:

• Provide exceptional customer support via emails and calls
• Document cases clearly and escalate complex issues to the internal L2 Support Team when needed
• Follow internal procedures and SOPs
• Collaborate with internal teams to ensure efficient issue resolution
• Troubleshoot hardware-related issues for customers using outdoor camera equipment
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers’ sensitive information
• Apply the latest and greatest customer happiness practices

What you need to succeed in this role:

• Fluency in German (C1 or higher) and English (B2–C1), both spoken and written
• At least 1–2 years of experience in customer support
• Analytical and research skills
• Strong attention to detail and reliability when handling sensitive or legal information
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• Proficiency in using Freshdesk

Benefits and Perks:

• Fixed schedule: 10 AM – 6 PM CET

• Opportunity to work fully remote

• Inclusive international environment

• Compensation in USD

• Good bonuses for referring friends

• Paid intensive training and probation

• Work-life balance

• Responsive management interested in your growth and long-lasting cooperation

• Greenhouse conditions for self-development

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an inidual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice_._

Title:  Customer Support Consultant

(Remote)

Location: Rabat Rabat-Salé-Kénitra MA

Type: Contract

Workplace: Fully remote

Job Description:

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes 

What you will do:

• Provide exceptional customer support via emails and calls
• Document cases clearly and escalate complex issues to the internal L2 Support Team when needed
• Follow internal procedures and SOPs
• Collaborate with internal teams to ensure efficient issue resolution
• Troubleshoot hardware-related issues for customers using outdoor camera equipment
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers’ sensitive information
• Apply the latest and greatest customer happiness practices

What you need to succeed in this role:

• Fluency in German (C1 or higher) and English (B2–C1), both spoken and written
• At least 1–2 years of experience in customer support
• Analytical and research skills
• Strong attention to detail and reliability when handling sensitive or legal information
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• Proficiency in using Freshdesk

Benefits and Perks:

• Fixed schedule: 10 AM – 6 PM CET

• Opportunity to work fully remote

• Inclusive international environment

• Compensation in USD

• Good bonuses for referring friends

• Paid intensive training and probation

• Work-life balance

• Responsive management interested in your growth and long-lasting cooperation

• Greenhouse conditions for self-development

The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an inidual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice_._

Title: Account Executive, Enterprise

- Houston

Remote - Texas, USA

About Zscaler

Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability. 

We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.

We're looking for an Account Executive to join our enterprise team. Reporting to the Regional Director, you will:

• Build relationships with important internal and customer stakeholders, including c-suite decision-makers
• Create a long-term account strategy aligned with customer goals
• Collaborate with our teams to meet customer needs and contribute to account planning
• Be a trusted advisor, understanding client businesses and aligning Zscaler solutions with their goals

What We're Looking for (Minimum Qualifications)

• 5+ years of full-cycle sales experience within software or security industry
• Bachelor's degree or equivalent experience
• Progressive selling experience engaging with accounts and selling at C-Level
• Must be located in Houston

What Will Make You Stand Out (Preferred Qualifications)

• You have established relationships with current and prospective customers and understand the bigger picture, customer goals and how technology can facilitate them
• Proficiency in strategic sales planning with experience closing net new logos
• Experience meeting or achieving sales targets, using channel partnerships

#LI-Remote

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range

$117,500 - $167,500 USD

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the erse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all iniduals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neuroergent or require pregnancy-related support.

Title: Account Executive

- SLED HigherED - Northeast

Remote - Massachusetts, USA

About Zscaler

Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability. 

We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to lead a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.

We're looking for an Enterprise Higher ED Sales Account Executive in the Northeast region to join our team. Reporting to the Regional Director, you will:

• Build relationships with important internal and customer stakeholders, including c-suite decision-makers
• Create a long-term account strategy aligned with customer goals
• Collaborate with our teams to meet customer needs and contribute to account planning
• Be a trusted advisor, understanding client businesses and aligning Zscaler solutions with their goals

What We're Looking for (Minimum Qualifications)

• 6+ years of full-cycle sales experience within software or security industry
• Bachelor's degree or equivalent experience
• Progressive selling experience engaging with accounts and selling at C-Level

What Will Make You Stand Out (Preferred Qualifications)

• You have established relationships with current and prospective customers and understand the bigger picture, customer goals and how technology can facilitate them
• Proficiency in strategic sales planning with experience closing net new logos
• Experience meeting or achieving sales targets, using channel partnerships

#LI-LB1

#LI- Remote

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range

$117,250 - $167,500 USD

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the erse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all iniduals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neuroergent or require pregnancy-related support.

Senior Order Management Rep (Remote)

Location: US-Remote

Full-Time

Overview

GovCIO is seeking a Senior Order Management Representative to oversee all aspects of customer product and solution orders. This role ensures timely and accurate processing in alignment with departmental SLAs, while maintaining a strong focus on delivering exceptional customer satisfaction.

This position will be a fully remote position located within the United States.

Responsibilities

• Effectively oversee order management operations to ensure we meet defined SLA’s and department objectives. Produce reports to Manager at required timeframes
• Generate Monthly, Quarterly, or on-demand metrics to determine if departmental SLAs are being met. Identify and take course correction at necessary.
• Produce and monitor both the Held and At-risk activity to drive lines/orders to closure
• Oversee the management of each order, to include RMAs, working with internal resources, Finance, Purchasing, Vendors, Sales, Collectors and Billers to ensure quick turnaround of order and shipment and invoicing of product to the customer
• Primary point of contact for resolution of escalated issues and cross functional teams
• Review customer survey results evaluate and act as necessary including contact to the customer.
• Work cross functionally with other business areas to improve internal process’s
• Perform root cause analysis to identify and implement proactive solutions for department development

Qualifications

Required Skills and Experience

• Bachelor's with 5 - 8 years (or commensurate experience)
  • 7 – 10 years of order processing or relevant experience
• Superior organization and follow up skills to ensure responsibilities and goals are met within SLA’s
• Detail oriented and ability to prioritize and work well under pressure in a fast-paced environment
• Works independently, makes informed decisions, and communicates relevant information to management.
• Excellent problem-solving skills that reflect conscious effort to improve customer experience while minimizing cost and risk to Iron Bow
• Ability to properly assess end-to-end impact of potential process changes
• Ability to read and understand Government and Commercial contracts and familiarity with the FAR
• Intermediate level of experience with Microsoft Office, especially Excel and Outlook

Travel Requirements

There is approximately 5% travel requirement for this position.

Preferred Skills and Experience

• Possess effective communication skills that reflect active listening, critical thinking, and a customer-focused tone
• Prior experience in Order Management strongly desired
• Experience in government contracting and reseller environment preferred
• Drive employee accountability, teamwork, customer focus, and mutual respect

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here’s what you can expect:

• During the Interview Process

  • Virtual video interview conducted via video with the hiring manager and/or team
  • Camera must be on
  • A valid photo ID must be presented during each interview

• During the Hiring Process

  • Enhanced Biometrics ID verification screening
  • Background check, to include:
    • Criminal history (past 7 years)
    • Verification of your highest level of education
    • Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance*
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment

*Available to full-time employees

Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple inidualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to inidual performance, GovCIO or inidual department/team performance, and market factors.

Posted Salary Range

USD $78,000.00 - USD $83,000.00 /Yr.

Title: Senior Order Management Rep (Remote)

Location US-Remote

ID 2025-7134

Category Corporate Operations & Support Services

Position Type Full-Time

Job Description:

Overview

GovCIO is seeking a Senior Order Management Representative to oversee all aspects of customer product and solution orders. This role ensures timely and accurate processing in alignment with departmental SLAs, while maintaining a strong focus on delivering exceptional customer satisfaction.

This position will be a fully remote position located within the United States.

Responsibilities

• Effectively oversee order management operations to ensure we meet defined SLA's and department objectives. Produce reports to Manager at required timeframes
• Generate Monthly, Quarterly, or on-demand metrics to determine if departmental SLAs are being met. Identify and take course correction at necessary.
• Produce and monitor both the Held and At-risk activity to drive lines/orders to closure
• Oversee the management of each order, to include RMAs, working with internal resources, Finance, Purchasing, Vendors, Sales, Collectors and Billers to ensure quick turnaround of order and shipment and invoicing of product to the customer
• Primary point of contact for resolution of escalated issues and cross functional teams
• Review customer survey results evaluate and act as necessary including contact to the customer.
• Work cross functionally with other business areas to improve internal process's
• Perform root cause analysis to identify and implement proactive solutions for department development

Qualifications

Required Skills and Experience

• Bachelor's with 5 - 8 years (or commensurate experience)
• 7 - 10 years of order processing or relevant experience
• Superior organization and follow up skills to ensure responsibilities and goals are met within SLA's
• Detail oriented and ability to prioritize and work well under pressure in a fast-paced environment
• Works independently, makes informed decisions, and communicates relevant information to management.
• Excellent problem-solving skills that reflect conscious effort to improve customer experience while minimizing cost and risk to Iron Bow
• Ability to properly assess end-to-end impact of potential process changes
• Ability to read and understand Government and Commercial contracts and familiarity with the FAR
• Intermediate level of experience with Microsoft Office, especially Excel and Outlook

Travel Requirements

There is approximately 5% travel requirement for this position.

Preferred Skills and Experience

• Possess effective communication skills which reflect active listening, critical thinking, and a customer focused tone
• Prior experience in Order Management strongly desired
• Experience in government contracting and reseller environment preferred
• Drive employee accountability, teamwork, customer focus, and mutual respect

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here's what you can expect:

• During the Interview Process
• Virtual video interview conducted via video with the hiring manager and/or team
• Camera must be on
• A valid photo ID must be presented during each interview
• During the Hiring Process
• Enhanced Biometrics ID verification screening
• Background check, to include:
• Criminal history (past 7 years)
• Verification of your highest level of education
• Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance*
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment

*Available to full-time employees

Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple inidualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to inidual performance, GovCIO or inidual department/team performance, and market factors.

Posted Salary Range

USD $78,000.00 - USD $83,000.00 /Yr.

Title: Operations Supervisor

Location: Scottsdale, AZ, United States

Part-time

Onsite

Job Description:

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions:

1. Management

• Work effectively with store management and store crews
• Supervise the store’s crew through assigning, directing and following up of all activities
• Effectively communicate information both to and from store management and crews

2. Customer Service

• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture. (Greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers

Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations)

• Maintain customer/patient confidentiality

3. Merchandise/Presentation

• Price merchandise
• Stock shelves
• Support the planning, execute the displays, sign and inventory of weekly,promotional, and seasonal merchandise
• Support the planning, execute the display and maintenance of off-shelf merchandise

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills, supervision, and influencing skills
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

• Experience as a retail supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

29

Time Type

Part time

Pay Range

The typical pay range for this role is:

$16.00 - $26.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

Title: Disability Representative Sr.

Location:

Orlando, FL

New Albany, OH

Cedar Rapids, IA

Dubuque, IA

Southfield, MI

Dublin, OH

Eden Prairie, MN

Irving, TX

West Hills, CA

Indianapolis, IN

Memphis, TN

Coralville, IA

Chicago, IL

Job Description:

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Disability Representative Sr.

Senior Disability Representative - Make a Meaningful Impact

Location: We love flexibility-and connection. This role follows a hybrid work model, blending remote flexibility with in-office collaboration. To make that possible, candidates should live near one of our Centers of Excellence, so you can join your team on-site 3 days a week!

Dubuque, IA : 4141 Westmark Drive, Dubuque, IA 52002

Cedar Rapids, IA : 333 1st Street SE Ste. 200 Cedar Rapids IA 52401

Coralville, IA: 3273 Ridgeway Drive Coralville IA 52241

Dublin, OH : 5500 Glendon Court Dublin OH 43016

New Albany, OH : 7795 Walton Parkway New Albany, OH 43054

Chicago, IL : 175 W. Jackson Blvd. 12th Fl. Chicago IL 60604

Indianapolis, IN: 8909 Purdue Road Suite 501 Indianapolis, IN 46268

Irving, TX: 2201 W. Royal Lane Suite 125 Irving, TX 75063

Memphis, TN : 8125 Sedgwick Way, Memphis TN 38125

Southfield, MI : 300 Galleria Officentre Southfield MI 48034

Orlando, FL : 12650 Ingenuity Dr Orlando FL 32826

Eden Prairie, MN : 11000 Prairie Lakes Drive Eden Prairie, MN 55344

West Hills, CA : 8521 Fallbrook Ave West Hills, CA 91304

PRIMARY PURPOSE:

At Sedgwick, caring counts-and so do you. We're not just a global leader in claims management; we're a team driven by empathy, expertise, and impact. Right now, we're looking for experienced, compassionate professionals to join us as Senior Disability Representatives.

If you thrive in a collaborative environment, value integrity, and want a career where your work truly changes lives-this is your moment.

WHAT YOU'LL DO

As a Senior Disability Representative, you'll be the go-to guide for iniduals navigating the challenges of disability claims. Your role blends technical expertise with human connection-you'll interpret medical documentation, determine benefits, and champion return-to-work strategies, all while delivering service that's empathetic, precise, and impactful.

Your key responsibilities will include:

• Owning complex disability claims from start to finish with confidence and independence.

• Decoding medical records and disability plans to determine eligibility and next steps.

• Managing claims involving comorbidities, ADA accommodations, and concurrent plans.

• Partnering with healthcare providers and employers to create successful return-to-work outcomes.

• Communicating with clarity, compassion, and professionalism-every single time.

• Coordinating investigative efforts and vendor referrals when needed.

• Building strong client relationships while upholding Sedgwick's gold-standard quality.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Independently evaluates complex disability claims and makes approval decisions based on received documentation or recommends denial to the team lead in alignment with the disability plan.

• Carefully reviews and interprets detailed medical records-including attending physician statements, office notes, and operative reports-to assess whether the claimant meets the plan's definition of disability.

• Oversees multifaceted claims involving comorbid conditions, overlapping benefit plans, ADA accommodations, and cases that fall outside standard guidelines.

• Applies clinical resources such as duration guidelines and consults with in-house clinicians to support case assessments when necessary.

• Calculates benefits due under the disability plan and ensures timely processing of payments, approvals, and adjustments-including offsets for workers' compensation, Social Security Disability Income (SSDI), and other applicable sources.

• Clearly communicates with claimants regarding required documentation, timelines, payment details, and claim status through phone calls, written correspondence, and system updates.

• Engages with healthcare providers to establish expectations for return-to-work timelines and accommodations.

• Manages complex disability claims with a focus on medical compliance, duration control, and adherence to plan provisions.

• Maintains consistent and transparent communication with claimants and clients throughout the claims process via phone, written updates, and system documentation.

• Coordinates investigative efforts to ensure thorough and appropriate claim reviews.

• Identifies when claims require external support and arranges referrals to vendors for services such as physician advisor reviews, surveillance, independent medical evaluations, and functional capability assessments.

• Facilitates return-to-work negotiations with or without accommodations, collaborating with the claimant's physician and employer.

• Escalates cases to the team lead or clinical case management for further review when appropriate.

• Builds and maintains professional relationships with clients, delivering high-quality customer service.

• Meets or exceeds the organization's quality standards and program requirements.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.

QUALIFICATIONS

Education & Licensing

• High school diploma or GED is required.

• Bachelor's degree from an accredited college or university is preferred.

• State certification or licensing in statutory leaves is preferred or may be required depending on local regulations.

Experience

• Preferred: Three (3) years of experience in benefits or disability case/claims management, or an equivalent combination of education and experience.

Skills & Knowledge

• Solid understanding of ERISA regulations, disability offsets and deductions, medical management practices, and Social Security Disability application procedures.

• Familiarity with federal and state FMLA regulations.

• Working knowledge of medical terminology and duration management.

• Strong verbal and written communication skills, including the ability to present information clearly.

• Proficiency in Microsoft Office and general computer systems.

• Analytical mindset with strong interpretive and critical thinking abilities.

• Comfortable navigating ambiguity and making informed decisions.

• Excellent organizational and multitasking capabilities.

• Collaborative team player with a commitment to performance excellence.

• Skilled in negotiation and autonomous decision-making within established procedures.

• Ability to exercise sound judgment and maintain discretion.

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Ability to sit at a desk for extended periods while operating a computer and phone system. Travel as required.

Auditory/Visual: Hearing, vision and talking

Ready to Make a Difference?

Apply today and become part of a team that's redefining care and support in the workplace. At Sedgwick, your work matters-and so do you.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $21.00 - $24.00 USD Hourly. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Diego Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, the California Fair Chance Act, and all other applicable laws.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a erse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Title: Pharmacy Executive II

Location: Irving United States

Job Description:

When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Summary:

In this role, you will manage a market-leading portfolio of pharmaceutical supplier service agreements delivering best-in-class contracting strategies and expertise that provide supply chain cost reductions.

Responsibilities:

• Ensure alignment of business strategy with overall corporate strategic objectives related to services and contracting activities.
• Manage contracts to Vizient contract processes and standards.
• Review financial aspects of assigned contracts including budget accruals, forecasting, and revenue expectations.
• Build relationships with pharmaceutical suppliers and serve as single point of communication on pharmacy service programs.
• Lead key pharmaceutical negotiations process that include opportunity identification, strategy formulation, contract development, negotiation, documentation, and implementation.
• Develop and negotiate Statements of Work for services.
• Manage performance of statements of work and deliver superior customer service experience to client.
• Monitor contract performance for execution, market competitiveness and supplier compliance to terms and conditions
• Collaborate with peers and management to ensure delivery of Vizient services.

Qualifications:

• Pharmacy or PharmD required.
• 2 or more years of relevant experience required.
• Contracting experience with direct negotiations required.
• Superior communication (written and verbal) and organizational skills.
• Strong presentation and customer service skills.
• Cross-functional interaction skills with a proven track record of delivering results needed.
• Experience in pharmacy, marketing, business and/or project management a plus.
• Willingness to travel.
• This is a hybrid office based (3 days in office)role in Irving, TX

#LI-JS1

Estimated Hiring Range:

At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to inidual circumstances. The current salary range for this role is $102,400.00 to $179,000.00.

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here:

http://www.vizientinc.com/about-us/careers

Equal Opportunity Employer: Females/Minorities/Veterans/Iniduals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.

Title: Administrative Team Lead

Location: Lees Summit United States

Job Description:

Description

Introduction

This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).

Do you want to join an organization that invests in you as a Administrative Team Lead? At Parallon, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of three years.

Benefits

Parallon offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

• Free counseling services and resources for emotional, physical and financial wellbeing

• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

• Employee Stock Purchase Plan with 10% off HCA Healthcare stock

• Family support through fertility and family building benefits with Progyny and adoption assistance.

• Referral services for child, elder and pet care, home and auto repair, event planning and more

• Consumer discounts through Abenity and Consumer Discounts

• Retirement readiness, rollover assistance services and preferred banking partnerships

• Education assistance (tuition, student loan, certification support, dependent scholarships)

• Colleague recognition program

• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for a dedicated Administrative Team Lead like you to be a part of our team.

Job Summary and Qualifications

The Administrative Team Lead is responsible for multiple functions including but not limited to approvals, training, and assisting Managers.

In this role you will:

• Maintain established departmental policies and procedures, objectives, and patient policies
• Process account approvals daily, ensuring accuracy and timeliness
• Assist with training within any department or vendor organization
• Handle difficult patient and third-party follow-up problems
• Monitor inventories to ensure accounts are being worked on and resolved in a timely manner.
• Perform quality reviews as required by Parallon/SSC policy.
• Assist team members with questions and concerns from staff and other SSC departments
• Work as a liaison between team members and SSC staff
• Assist manager with developing team goals and action plans

Qualifications:

• At least one year of related experience is required.

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Administrative Team Lead opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Title: Representative II, Connect Order Placement Phone and Fax

Location: United States

Job Description:

SHIFT: New employee training takes place Monday-Friday, 8:00am-5:00pm EST, mandatory attendance is required. Once the training is completed, the leader connects with the agent on the go-forward shift.

This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8am-9pm EST Mon-Fri and 9am-3pm EST Sat. Agents assigned a shift with a Saturday will receive a shift differential of $1/hr. Agents assigned a shift that ends at or after 8pm in their local time zone, will receive a shift differential of $2/hr.

In addition, based on seasonal fluctuations in volume, there are times throughout the year where overtime is mandated.

What Customer Service Operations contributes to Cardinal Health

Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.

Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.

Job Summary:

As a Service Center our mission is to deliver exceptional experiences for our customers (HCP, Manufacturer or direct customer with chronic illness), ensuring accuracy in our work and upholding our commitment to on-time delivery to provide peace of mind when it matters most.

Engage with our customers where and when they need us, through various communication channels including written communication, verbal communication, fax, call/phone, email, text, web, and other platforms.

Place inbound orders via fax transmissions and answer inbound calls from customers to place orders for medical supplies.

Act as a liaison, addressing and resolving order issues, researching accounts, and providing resolutions in a high-volume call center environment.

Strive to enhance customer experience by providing accurate and timely responses with empathy and urgency to the customer's needs.

Maintain a high level of accuracy in all tasks.

Responsibilities:

Required to meet customer needs throughout the entire order placement lifecycle. Responsible for providing customer assistance, including, but not limited to, order placement and product knowledge, as well as providing orders status, order discrepancies, and resolving customer complaints.

• Handles high call volumes consistently throughout the workday from customers, caregivers, and referral sources; managing calls that range in complexity and sensitivity while maintaining composure.
• Maintains a positive, empathetic, and professional attitude toward customers and co-workers always.
• Adheres to business processes to ensure all work is done compliantly and in accordance with regulatory standards.
• Make decisions on document interpretation while using tools and SOPs.
• Leverages critical thinking while reviewing the account and moving it along the customer journey.
• Interprets the meaning of insurance terminology, plans, and documentation, and explain it in an easy-to-understand way to our customers.
• Identifies and communicates appropriate next steps and expectations to customers based on system messaging, insurance requirements, and the order placement process.
• Operates on company-provided hardware and navigates multiple applications throughout the day to address customer concerns.
• Consults with the Supervisor and leverages Agent Support Line to resolve our customers' concerns, aiming at a first-call resolution.
• Must meet performance and service level goals outlined by the department.

Qualifications:

• High school diploma, GED, or equivalent, or equivalent work experience preferred
• 2-4 years of experience in a high-volume call center where communication and active listening skills have been utilized, preferred.
• Proven ability to successfully work in a fast-paced call center environment, taking back-to-back calls through your work shift. Excellent phone and customer service skills with a focus on quality, empathy and first call resolution.
• Previous experience working in a remote/work-from-home setting is preferred.
• Prior experience with Microsoft Office, order placement systems and tools, and data entry is preferred.
• Customer service experience is required, with a focus on quality and achieving daily metrics such as production goals, average handle time, adherence, average speed to answer, and QA.
• Root cause analysis experience is preferred.

What is expected of you and others at this level

• Applies acquired job skills and company policies and procedures to complete standard tasks

• Works on routine assignments that require basic problem resolution

• Refers to policies and past practices for guidance

• Receives general direction on standard work; receives detailed instruction on new assignments

• Consults with supervisor or senior peers on complex and unusual problems

REMOTE DETAILS: You will work from home, full-time.

As a work from home employee, the expectation is that you have your camera on when participating in your onboarding/training activities. Please note that work from home is not a substitute for childcare or eldercare, arrangements must be made ahead of your start date. You will be required to have a dedicated, quiet, private, distraction free environment with access to high-speed internet.

Internet requirements include the following:

Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, WIFI extenders, Cellular/Hot Spot connections are NOT acceptable.

• If having connectivity issues and our IT dept. suspects connectivity issues are due to your ISP or your current set up, we will request that you change providers or rework your set up to not disrupt your daily productivity.

Download speed of (25Mbps - Minimum) but (50Mbps - Recommended) if nobody else at home streaming.

Upload speed of (10Mbps - Recommended)

Ping Rate Maximum of 30ms (milliseconds)

Hardwired to the router

Surge protector with Network Line Protection for CAH issued equipment

WHO WE ARE: Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. With 50 years of experience, approximately 48,000 employees and operations in more than 40 countries, Cardinal Health seizes the opportunity to address healthcare's most complicated challenges - now, and in the future.

Anticipated hourly range: $15.75/hr. - $18.50/hr.

Bonus eligible: NO

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage

• Paid time off plan

• Health savings account (HSA)

• 401k savings plan

• Access to wages before pay day with myFlexPay

• Flexible spending accounts (FSAs)

• Short- and long-term disability coverage

• Work-Life resources

• Paid parental leave

• Healthy lifestyle programs

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values ersity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

Title: Intakes Shift Lead

Location: USA DC Home Office (DCHOME)

Full Part/Time: Full time

Job Req: RQ210783

Type of Requisition: Regular

Clearance Level Must Currently Possess: None

Clearance Level Must Be Able to Obtain: None

Public Trust/Other Required: MBI (T2)

Job Family: SCA

Job Qualifications:

Skills: Case Processing, Leadership, Quality Assurance (QA)

Certifications: None

Experience: 3 + years of related experience

US Citizenship Required: No

Job Description:

Position Description:

In a support capacity to a government office, the Shift Lead assigns tasks to Intakes Specialists on their shift, providing technical assistance and quality assurance as needed. The Shift Lead will manage daily tasks and monitor the work of the overall Intakes Team whose role is to receive case referrals and perform intake and placement for eligible program participants.

The Shift Lead may perform Intake Specialist responsibilities as needed (i.e. in the case of a call out or the need for additional coverage).

Position Duties:

• Acts as a POC for Intakes staff if Supervisor is not available during assigned shift.
• Ensures shift handover reports are completed and uploaded accurately in accordance with established protocol.
• Provides training for new intakes staff on all elements of the intakes process (as needed and in conjunction with Supervisor), acting as a mentor to new staff.
• Primarily responsible for daily task delegation and ensuring tasks are completed accurately and timely according to expectations.
• Performs quality assurance checks throughout the shift, maintaining accuracy and adherence to all procedures.
• Elevates performance concerns to Intakes Supervisor.
• Elevates process concerns/suggestions to Intakes Supervisor.
• Performs Intake Specialist tasks as needed based on schedule and demand.
• Other duties as assigned by the Intakes Supervisor.

This position is 100% remote; however, candidate must be located in the DMV area.

Education

Bachelor's Degree in Social Work, Sociology, Psychology or a related discipline required.

Qualifications:

• 3+ years of related experience with a BA/BS degree.
• At least 1 year of direct intakes experience, preferred.
• Strong organizational skills.
• Strong analytic skills.
• Strong oral and written communications skills.
• Excels in a fast pace, high volume environment.
• Demonstrated leadership capability.
• Strong MS Outlook and MS Excel skills.
• Knowledge/experience in supporting immigrant/refugee or other vulnerable populations preferred.

Additional Requirements:

• Position includes shift work. Position will a combination of evening/overnight shifts throughout the business week and weekend shifts as assigned. Federal holiday week coverage will vary.
• Requires Public Trust or the ability to obtain one.

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY

Explore a career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your ambition to deliver your best work.

The likely hourly rate for this position is between $27.62 - $37.38. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

None

Telecommuting Options:

Remote

Work Location:

USA DC Home Office (DCHOME)

Additional Work Locations:

USA MD Home Office (MDHOME)

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

Equal Opportunity Employer / Iniduals with Disabilities / Protected Veterans

Title: Personal Care Service Analyst

Location:  Dallas - TX (LBJ FWY) Cleveland, OH - General Area Toledo - OH Houston - TX Detroit, MI - General Area Chicago - IL (Downtown)

Full time

job requisition id JR-129613

Job Description:

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.

Job Description:

Remote Position

At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there's no place like home, and that's why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as PCS Quality and Compliance Analyst. Being a part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers.

To continue to be an industry pioneer delivering unparalleled care, we need a PCS Quality and Compliance Analyst with commitment and compassion. Are you one of them? If so, apply today!

Why Join the Elara Caring mission?

• Work autonomy and flexible schedules

• 1:1 patient care

• Supportive and collaborative environment

• Competitive compensation package

• Tuition reimbursement for full-time staff and continuing education opportunities for all employees

• Comprehensive insurance plans for medical, dental, and vision benefits

• 401(K) with employer match

• Paid time off, paid holidays, family and pet bereavement

• Pet insurance

As PCS Quality and Compliance Analyst, you'll contribute to our success in the following ways:

• Ensures that all activities performed align with the vision of Elara Caring's board of directors, executive team, and the leadership of the Compliance team

• Assist with development and maintain policies, procedures, and forms for both new and existing PCS providers to ensure compliance with regulatory requirements

• Conducts regulatory research and review of annual policies and forms to align with evolving standards

• Assist agencies with survey preparedness, survey support, and action plans as required by survey

• Performs second-level reviews and document audit findings to deliver results to PCS Quality & Compliance leadership

• Escalate significant compliance, billing or business risks to executive leadership

• Participate in initial and ongoing training to maintain expertise in regulatory, billing and accreditation requirements

• Support special projects, cross training efforts and continuous improvement of the compliance program including audit and risk prevention planning

• Maintain quality, accuracy and timeliness within job functions

• Promotes Elara Caring's philosophy, mission statement, and administrative policies to ensure quality of care

• Maintains patient and staff privacy and confidentiality pursuant to HIPAA Privacy Final Rule

• Performs other duties/projects as assigned.