no remote workunited kingdom
Title: Studio Stagehand
Location: United Kingdom
Part-time
Onsite
Job Description:
About the Role
*This is a part-time opportunity with the maximum of 25 hours weekly*
Peloton Studios delivers a broad offering of highly engaging subscription content and world-class boutique fitness experiences 365 days a year. We are seeking an upbeat, positive, and customer-service-driven inidual with a passion for health, fitness, and the Peloton brand to join our Stagehand team.
Reporting to the Manager, Studio Operations, you will be essential in cultivating a world-class welcoming in-studio experience. Your mission is to ensure every member is comfortable and excited, from establishing rapport and efficiently setting them up on hardware to guiding new clients. You are key to the seamless execution of our live and recorded content.
Your Daily Impact
- Elevate the Member Experience: Cultivate a high-energy, welcoming studio atmosphere by representing the Peloton brand and providing seamless, outstanding customer service alongside the audience and member experience teams.
- Ensure Studio Readiness & Safety: Maintain a clean, organized, and safe environment through frequent sweeping, mopping, detailed equipment upkeep, and thorough Green Room cleaning and restocking.
- Streamline Class Transitions: Execute efficient pre-class member setup and post-class cleanup, including sanitizing equipment, reorganizing weights, and resetting studios quickly between sessions.
- Support Live Production: Assist instructors, talent, and production teams by ensuring smooth timing, cues, class transitions, and overall studio readiness for both live and recorded sessions.
- Provide Operations Support: Collaborate with the Hardware Tech team on set and stage changes, including shifting props and executing set design changes, and assist management with inventory, organizing supplies, and special projects.
You Bring To Peloton
- Exceptional Service & Communication: Possess world-class customer service skills, a positive attitude, and excellent communication to work effectively with a wide range of personalities (members, talent, and staff).
- Operational Excellence: Maintain high standards for cleaning and sanitation, coupled with the ability to prioritize, multi-task, and manage time effectively within a fast-paced environment.
- Adaptability & Drive: Be ambitious, hardworking, team-oriented, and passionate about the fitness industry, with the flexibility to adapt to scheduling changes, including weekends, holidays, early mornings, and late evenings.
- Technical Proficiency: Capable of using Google Suite and MS Office applications.
- Physical Requirements: This is a customer-facing role requiring you to be on your feet for up to 10 hours at a time and the ability to lift up to 50 pounds, with or without reasonable accommodation.
ABOUT PELOTON:
Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com.
Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. If you would like to request any accommodations from application through to interview, please email: [email protected].
At Peloton, we embrace technology, including AI, to enhance productivity and accelerate innovation in the work we do for our members. However, in our hiring process, our priority remains in getting to know you and your unique qualifications. To ensure a fair and equitable process, we do not permit the use of AI tools during any stage of the application and interview process. In considering you as an applicant, we want to understand your skills, experiences, and motivations without mediation through an AI system. We also want to directly assess your communication skills without the use of an AI tool.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance, as applicable to applicants applying for positions in these jurisdictions.
Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here _on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @_onepeloton.com email address.
If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email [email protected] before taking any further action in relation to the correspondence.
Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.
gurgaonhrhybrid remote workindia
Title: Lead Engineer–Product Support
Location: Gurgaon Haryana India
Type: Regular
Category: Technology
Job Description:
Are you a fast learner who is fascinated by technology?
Amazing Opportunity and Great Place to Work!
Our Story
At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”
Our Values
Champion People – be empathetic and help create a place where everyone belongs.
Grow with purpose – be inspired by our higher calling of improving lives.Be Alight – act with integrity, be real and empower others.It’s why we’re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation.With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.Learn more at careers.alight.com.About the Role
The Support Analyst is responsible for 24X7 customer support for Leave of Absence Management software platforms, including troubleshooting and resolving incoming issues.
Responsibilities
- Providing application support for proprietary Leave of Absence Management software products while adhering to Alight’s established SLAs.
- Troubleshooting incoming applications/products Incidents, and if appropriate, convert Incidents into internal defect tracking system and route iniduals/groups for resolution.
- Working with Development teams to provide information on defects and workflow for issues reported.
- Utilizing monitoring systems and proactive measures to minimize unacceptable performance which may severely impact business processing.
- Working closely with multiple Shared Services units to ensure end-to-end visibility and optimal tuning of alerts/notifications.
- Acting as liaison between internal/external customers and resolution of requests/issues, working closely with Management organization.
- Establishing partnerships with providers of server, storage, network, platform services, systems management, Incident, Problem, and Change Management.
- Reviewing department metrics to identify trends in application defects and escalate appropriately.
- Supporting On-call rotation
Requirements
- Demonstrate three years of experience with .NET core.
- 6-8years of experience AWS or other Cloud provider experience required.
- Possess in depth knowledge with system tools such as New Relic, Elasticsearch, App Dynamics, or Splunk required.
- Demonstrate experience with SQL Server including writing complex ad-hoc queries.
- Possess knowledge of ITIL and service-based delivery models with 7x24x365 operations.
- Participate in a weekly on-call rotation which includes nights, weekends, and holidays.
- Provide customer service to positively influence other team members and partners. Ability to clearly and concisely communicate across technical and non-technical audiences.
- Flexible Working
- So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row.
Benefits
We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.
By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.Our commitment to Inclusion
We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that erse teams are stronger, more innovative, and more successful.
At Alight, we welcome and embrace all iniduals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.As part of this commitment, Alight will ensure that people with disabilities are provided with reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact [email protected].Equal Opportunity Policy Statement
Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ disabled persons, disabled veterans and other covered veterans.
Alight provides reasonable accommodation to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request reasonable accommodation/modification by contacting their recruiter.IT Support Analyst
Are you a fast learner who is fascinated by technology?
Amazing Opportunity and Great Place to Work!
Our Story
At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”
Our Values
Champion People – be empathetic and help create a place where everyone belongs.
Grow with purpose – be inspired by our higher calling of improving lives.Be Alight – act with integrity, be real and empower others.It’s why we’re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation.With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.Learn more at careers.alight.com.About the Role
The Support Analyst is responsible for 24X7 customer support for Leave of Absence Management software platforms, including troubleshooting and resolving incoming issues.
Responsibilities
- Providing application support for proprietary Leave of Absence Management software products while adhering to Alight’s established SLAs.
- Troubleshooting incoming applications/products Incidents, and if appropriate, convert Incidents into internal defect tracking system and route iniduals/groups for resolution.
- Working with Development teams to provide information on defects and workflow for issues reported.
- Utilizing monitoring systems and proactive measures to minimize unacceptable performance which may severely impact business processing.
- Working closely with multiple Shared Services units to ensure end-to-end visibility and optimal tuning of alerts/notifications.
- Acting as liaison between internal/external customers and resolution of requests/issues, working closely with Management organization.
- Establishing partnerships with providers of server, storage, network, platform services, systems management, Incident, Problem, and Change Management.
- Reviewing department metrics to identify trends in application defects and escalate appropriately.
- Supporting On-call rotation
Requirements
- Demonstrate three years of experience with .NET core.
- 3 years of experience AWS or other Cloud provider experience required.
- Possess in depth knowledge with system tools such as New Relic, Elasticsearch, App Dynamics, or Splunk required.
- Demonstrate experience with SQL Server including writing complex ad-hoc queries.
- Possess knowledge of ITIL and service-based delivery models with 7x24x365 operations.
- Participate in a weekly on-call rotation which includes nights, weekends, and holidays.
- Provide customer service to positively influence other team members and partners. Ability to clearly and concisely communicate across technical and non-technical audiences.
- Flexible Working
So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row.
Benefits
We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.
By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.Our commitment to Inclusion
We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that erse teams are stronger, more innovative, and more successful.
At Alight, we welcome and embrace all iniduals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.As part of this commitment, Alight will ensure that people with disabilities are provided with reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact [email protected].Equal Opportunity Policy Statement
Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ disabled persons, disabled veterans and other covered veterans.
Alight provides reasonable accommodation to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request reasonable accommodation/modification by contacting their recruiter.Authorization to work in the Employing Country
Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.
Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.
Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
DISCLAIMER:Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
gurgaonhrindiaoption for remote work
Location: Gurgaon Haryana India
Type: Regular
Category: Technology
Job Description:
IT Support Analyst
Are you a fast learner who is fascinated by technology?
Amazing Opportunity and Great Place to Work!
Our Story
At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”
Our Values
Champion People – be empathetic and help create a place where everyone belongs.
Grow with purpose – be inspired by our higher calling of improving lives.
Be Alight – act with integrity, be real and empower others.
It’s why we’re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation.
With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.Learn more at careers.alight.com.About the Role
The Support Analyst is responsible for 24X7 customer support for Leave of Absence Management software platforms, including troubleshooting and resolving incoming issues.
Responsibilities
·Providing application support for proprietary Leave of Absence Management software products while adhering to Alight’s established SLAs.
·Troubleshooting incoming applications/products Incidents, and if appropriate, convert Incidents into internal defect tracking system and route iniduals/groups for resolution.
·Working with Development teams to provide information on defects and workflow for issues reported.
·Utilizing monitoring systems and proactive measures to minimize unacceptable performance which may severely impact business processing.
·Working closely with multiple Shared Services units to ensure end-to-end visibility and optimal tuning of alerts/notifications.
·Acting as liaison between internal/external customers and resolution of requests/issues, working closely with Management organization.
·Establishing partnerships with providers of server, storage, network, platform services, systems management, Incident, Problem, and Change Management.
·Reviewing department metrics to identify trends in application defects and escalate appropriately.
·Supporting On-call rotation
Requirements
·Demonstrate three years of experience with .NET core.
·3 years of experience AWS or other Cloud provider experience required.
·Possess in depth knowledge with system tools such as New Relic, Elasticsearch, App Dynamics, or Splunk required.
·Demonstrate experience with SQL Server including writing complex ad-hoc queries.
·Possess knowledge of ITIL and service-based delivery models with 7x24x365 operations.
·Participate in a weekly on-call rotation which includes nights, weekends, and holidays.
·Provide customer service to positively influence other team members and partners. Ability to clearly and concisely communicate across technical and non-technical audiences.
Flexible Working
So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row.
Benefits
We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.
By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.
Our commitment to Inclusion
We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that erse teams are stronger, more innovative, and more successful.
At Alight, we welcome and embrace all iniduals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.
As part of this commitment, Alight will ensure that people with disabilities are provided with reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact [email protected].
Equal Opportunity Policy Statement
Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ disabled persons, disabled veterans and other covered veterans.
Alight provides reasonable accommodation to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request reasonable accommodation/modification by contacting their recruiter.
Authorization to work in the Employing Country
Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.
Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
DISCLAIMER:Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.04100% remote workastanabelgradebih
Title: Gaming Support Consultant
, RPG (remotely)
Location:
Kyiv, Kyiv city, Ukraine
Rabat, Rabat-Salé-Kénitra, Morocco
Sarajevo, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina
Belgrade, Vojvodina, Serbia
Astana, Astana, Kazakhstan
Type: Contract
Workplace: Fully remote
Job Description:
SupportYourApp is a global Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.
Right now, we’re expanding our talent bench — a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open.
If you’re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.What you will do:
- Deliver outstanding customer support via chats and emails;
- Build strong and lasting customer relationships;
- Keep up with evolving tools and technology;
- Handle sensitive customer data with care and security;
- Apply the latest and greatest customer happiness practices;
- Maintain deep understanding of client solutions and meet KPI;
- Communicate with developers and cross-functional specialists.
What you need to succeed in this role:
- Proficiency in English at C1 level or higher;
- 6+ months of experience in a gaming support role;
- Strong knowledge and passion for role-playing games (RPGs), mobile games, and streaming platforms is a must;
- Experience providing support via chats and emails in English;
- CRM systems expertise;
- Strong analytical thinking and research skills;
- Positive, proactive and responsible attitude;
- Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).
Will be a great plus:
- Experience in technical support
What you get in return:
- Provide services during flexible hours;
- Opportunity to cooperate fully remotely;
- Inclusive international environment;
- Compensation in USD;
- Rewards for referring friends;
- Balance between project workload and personal time, but also – internal health policy;
- Interest in your development and long-lasting cooperation;
- Greenhouse conditions for self-development;
- A culture built on trust.
If this is about you — let’s get to know each other before 2026 opens its doors. We can simply exchange ideas or talk through the opportunities for our growth together 🚀
*Benefits and conditions may vary depending on the terms of your engagement. Some benefits typically apply to employees; independent contractors may not be eligible for all of them. Final terms will be clearly defined in your agreement if selected.
DISCLAIMER
We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.
Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice_._
04100% remote workastanabelgradebih
Title: (Fluent English) Gaming Support Consultant, RPG (remotely)
Location:
- Rabat, Rabat-Salé-Kénitra, Morocco
- Sarajevo, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina
- Belgrade, Vojvodina, Serbia
- Astana, Astana, Kazakhstan
Type: Contract
Workplace: Fully remote
Job Description:
SupportYourApp is a global Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.
Right now, we’re expanding our talent bench — a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open.
If you’re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.What you will do:
- Deliver outstanding customer support via chats and emails;
- Build strong and lasting customer relationships;
- Keep up with evolving tools and technology;
- Handle sensitive customer data with care and security;
- Apply the latest and greatest customer happiness practices;
- Maintain deep understanding of client solutions and meet KPI;
- Communicate with developers and cross-functional specialists.
What you need to succeed in this role:
- Proficiency in English at C1 level or higher;
- 6+ months of experience in a gaming support role;
- Strong knowledge and passion for role-playing games (RPGs), mobile games, and streaming platforms is a must;
- Experience providing support via chats and emails in English;
- CRM systems expertise;
- Strong analytical thinking and research skills;
- Positive, proactive and responsible attitude;
- Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).
Will be a great plus:
- Experience in technical support
What you get in return:
- Provide services during flexible hours;
- Opportunity to cooperate fully remotely;
- Inclusive international environment;
- Compensation in USD;
- Rewards for referring friends;
- Balance between project workload and personal time, but also – internal health policy;
- Interest in your development and long-lasting cooperation;
- Greenhouse conditions for self-development;
- A culture built on trust.
If this is about you, let’s get to know each other before 2026 opens its doors. We can simply exchange ideas or talk through the opportunities for our growth together
*Benefits and conditions may vary depending on the terms of your engagement. Some benefits typically apply to employees; independent contractors may not be eligible for all of them. Final terms will be clearly defined in your agreement if selected.
DISCLAIMER
We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.
100% remote workargentinabbogotabrasilia
Title: Gaming Support Consultant
, RPG (remotely)
Location:
Bogotá, Bogota, Colombia
Buenos Aires, Buenos Aires, Argentina
São Paulo, State of São Paulo, Brazil
Mexico City, Mexico City, Mexico
Brasília, Brasília, Brazil
Type: Contract
Workplace: Fully remote
Job Description:
SupportYourApp is a global Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.
Right now, we’re expanding our talent bench — a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open.
If you’re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.What you will do:
- Deliver outstanding customer support via chats and emails;
- Build strong and lasting customer relationships;
- Keep up with evolving tools and technology;
- Handle sensitive customer data with care and security;
- Apply the latest and greatest customer happiness practices;
- Maintain deep understanding of client solutions and meet KPI;
- Communicate with developers and cross-functional specialists.
What you need to succeed in this role:
- Proficiency in English at C1 level or higher;
- 6+ months of experience in a gaming support role;
- Strong knowledge and passion for role-playing games (RPGs), mobile games, and streaming platforms is a must;
- Experience providing support via chats and emails in English;
- CRM systems expertise;
- Strong analytical thinking and research skills;
- Positive, proactive and responsible attitude;
- Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).
Will be a great plus:
- Experience in technical support
What you get in return:
- Provide services during flexible hours;
- Opportunity to cooperate fully remotely;
- Inclusive international environment;
- Compensation in USD;
- Rewards for referring friends;
- Balance between project workload and personal time, but also – internal health policy;
- Interest in your development and long-lasting cooperation;
- Greenhouse conditions for self-development;
- A culture built on trust.
If this is about you — let’s get to know each other before 2026 opens its doors. We can simply exchange ideas or talk through the opportunities for our growth together 🚀
*Benefits and conditions may vary depending on the terms of your engagement. Some benefits typically apply to employees; independent contractors may not be eligible for all of them. Final terms will be clearly defined in your agreement if selected.
DISCLAIMER
We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.
Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice_._
100% remote workbogotácolombiadc
Title: (Fluent English) Gaming Support Consultant, RPG (remotely)
Location: Bogotá Bogota CO
Type: Contract
Workplace: Fully remote
Job Description:
SupportYourApp is a global Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.
Right now, we’re expanding our talent bench — a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open.
If you’re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.What you will do:
- Deliver outstanding customer support via chats and emails;
- Build strong and lasting customer relationships;
- Keep up with evolving tools and technology;
- Handle sensitive customer data with care and security;
- Apply the latest and greatest customer happiness practices;
- Maintain deep understanding of client solutions and meet KPI;
- Communicate with developers and cross-functional specialists.
What you need to succeed in this role:
- Proficiency in English at C1 level or higher;
- 6+ months of experience in a gaming support role;
- Strong knowledge and passion for role-playing games (RPGs), mobile games, and streaming platforms is a must;
- Experience providing support via chats and emails in English;
- CRM systems expertise;
- Strong analytical thinking and research skills;
- Positive, proactive and responsible attitude;
- Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).
Will be a great plus:
- Experience in technical support
What you get in return:
- Provide services during flexible hours;
- Opportunity to cooperate fully remotely;
- Inclusive international environment;
- Compensation in USD;
- Rewards for referring friends;
- Balance between project workload and personal time, but also – internal health policy;
- Interest in your development and long-lasting cooperation.
- Greenhouse conditions for self-development;
- A culture built on trust.
If this is about you, let’s get to know each other before 2026 opens its doors. We can simply exchange ideas or talk through the opportunities for our growth together
*Benefits and conditions may vary depending on the terms of your engagement. Some benefits typically apply to employees; independent contractors may not be eligible for all of them. Final terms will be clearly defined in your agreement if selected.
DISCLAIMER
We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice_._
100% remote workargentinabbogotabrasília
Title: Gaming Support Consultant
RPG (remotely)
Location:
Bogotá, Bogota, Colombia
Buenos Aires, Buenos Aires, Argentina
São Paulo, State of São Paulo, Brazil
Mexico City, Mexico City, Mexico
Brasília, Brasília, Brazil
Type: Contract
Workplace: Fully remote
Job Description:
SupportYourApp is a global Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.
Right now, we’re expanding our talent bench — a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open.
If you’re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.What you will do:
- Deliver outstanding customer support via chats and emails;
- Build strong and lasting customer relationships;
- Keep up with evolving tools and technology;
- Handle sensitive customer data with care and security;
- Apply the latest and greatest customer happiness practices;
- Maintain deep understanding of client solutions and meet KPI;
- Communicate with developers and cross-functional specialists.
What you need to succeed in this role:
- Proficiency in English at C1 level or higher;
- 6+ months of experience in a gaming support role;
- Strong knowledge and passion for role-playing games (RPGs), mobile games, and streaming platforms is a must;
- Experience providing support via chats and emails in English;
- CRM systems expertise;
- Strong analytical thinking and research skills;
- Positive, proactive and responsible attitude;
- Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).
Will be a great plus:
- Experience in technical support
What you get in return:
- Provide services during flexible hours;
- Opportunity to cooperate fully remotely;
- Inclusive international environment;
- Compensation in USD;
- Rewards for referring friends;
- Balance between project workload and personal time, but also – internal health policy;
- Interest in your development and long-lasting cooperation;
- Greenhouse conditions for self-development;
- A culture built on trust.
If this is about you — let’s get to know each other before 2026 opens its doors. We can simply exchange ideas or talk through the opportunities for our growth together 🚀
*Benefits and conditions may vary depending on the terms of your engagement. Some benefits typically apply to employees; independent contractors may not be eligible for all of them. Final terms will be clearly defined in your agreement if selected.
DISCLAIMER
We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.
Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice_._
100% remote workmexicomexico citymx-cmx
Title: Gaming Support Consultant,
RPG (remotely)
Location: Mexico City CDMX MX
Type: Contract
Workplace: Fully remote
Job Description:
SupportYourApp is a global Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.
Right now, we’re expanding our talent bench — a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open.
If you’re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.What you will do:
- Deliver outstanding customer support via chats and emails;
- Build strong and lasting customer relationships;
- Keep up with evolving tools and technology;
- Handle sensitive customer data with care and security;
- Apply the latest and greatest customer happiness practices;
- Maintain deep understanding of client solutions and meet KPI;
- Communicate with developers and cross-functional specialists.
What you need to succeed in this role:
- Proficiency in English at C1 level or higher;
- 6+ months of experience in a gaming support role;
- Strong knowledge and passion for role-playing games (RPGs), mobile games, and streaming platforms is a must;
- Experience providing support via chats and emails in English;
- CRM systems expertise;
- Strong analytical thinking and research skills;
- Positive, proactive and responsible attitude;
- Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).
Will be a great plus:
- Experience in technical support
What you get in return:
- Provide services during flexible hours;
- Opportunity to cooperate fully remotely;
- Inclusive international environment;
- Compensation in USD;
- Rewards for referring friends;
- Balance between project workload and personal time, but also – internal health policy;
- Interest in your development and long-lasting cooperation;
- Greenhouse conditions for self-development;
- A culture built on trust.
If this is about you — let’s get to know each other before 2026 opens its doors. We can simply exchange ideas or talk through the opportunities for our growth together 🚀
*Benefits and conditions may vary depending on the terms of your engagement. Some benefits typically apply to employees; independent contractors may not be eligible for all of them. Final terms will be clearly defined in your agreement if selected.
DISCLAIMER
We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.
Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice_._
100% remote workus national
Title: Senior Product Specialist, Productivity
Location: United States
Job Description:
Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out erse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.Your Impact
Axon Product Specialists partner with Account Executives on Major & Top 1200 accounts, engaging the largest and most complex public safety agencies in the U.S. You’ll be the strategic technical voice in the room—leading deep discovery, shaping solution design, and guiding agencies through Axon’s RMS (Records Management System) ecosystem.
This role requires you to operate confidently in high-stakes environments, translate agency pain into actionable solutions, and influence both customer strategy and Axon’s product roadmap. You’ll own project scoping, SOW development, and help steer long-term product growth by surfacing insights from the field.This is a quota-carrying role where creativity, grit, and clarity win. The RMS team feels like a startup—fast, scrappy, innovative—but with the muscle and support of a global public company.What You’ll Do
Location: Remotely from US
Travel: 80%Reports to: Manager, Product AdvocatesCustomer Discovery, Solution Design & Technical Leadership- Lead customer needs discovery with senior and end-user stakeholders; identify explicit and latent pain points and translate them into actionable requirements.
- Deliver customized and technically complex presentations across agency sizes and segments.
- Develop and present sophisticated RMS and Dispatch workflows that solve multi-system, multi-stakeholder challenges.
- Own project scoping and SOW development for RMS opportunities, ensuring alignment between customer requirements and Axon solutions.
- Participate in product roadmap conversations by providing structured customer feedback and identifying emerging needs across markets.
- Partner with demo engineers to design high-impact, scenario-based demos that resonate with the unique operational realities of each agency.
Sales Partnership & Execution
- Build pre-sales strategy with Account Executives to increase win probability, including target-agency mapping, competitive differentiation, and technical win strategy.
- Lead internal coordination for procurement cycles including RFPs, technical documentation, and best-and-final demonstrations.
- Track and manage account activity in internal systems to support strategic execution and visibility into next-step opportunities.
- Develop and maintain long-term relationships across leadership, mid-level management, and frontline agency stakeholders.
Industry & Ecosystem Influence
- Represent Axon as a thought leader at national organizations such as NENA, APCO, IACP, and MCSA through presentations, roundtables, and relationship-building.
- Identify cross-functional industry trends and inform Axon leadership on market direction, agency priorities, and competitive opportunities.
Team Contribution & Development
- Mentor junior advocates through structured knowledge-sharing and demonstration coaching.
- Participate in hiring by evaluating technical ability, customer-facing skillsets, and cultural alignment of candidates.
What You Bring
- 5+ years of customer-facing SaaS or technical sales/engineering experience with a track record of high performance.
- Ability to lead complex discovery, translate ambiguous pain points into clear technical requirements, and build sophisticated RMS solutions.
- Experience independently scoping projects and developing SOWs for multi-stakeholder public sector deals.
- Deep understanding of public safety workflows, including PSAP and law enforcement operations, backed by 5+ years working directly with agencies.
- Strong presentation and demo skills, with the ability to tailor highly technical content to both command staff and frontline users.
- Advanced technical fluency across cloud-based systems, integrations, backend concepts, and use of APIs/SDKs.
- Proven ability to influence customers, collaborate cross-functionally, and operate with autonomy in high-complexity sales cycles.
- Willingness to travel up to 80% as needed.
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work
#LI-RemoteDon’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building erse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at [email protected] or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values ersity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
bethlehemdallashybrid remote workpapittsburgh
Title: Client Service Representative
Location: Bethlehem, PA / Pittsburgh, PA / Dallas, TX
Location Designation: Hybrid - 3 days per week
Job Description:
Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life’s legacy of being there when we’re needed most. Here, you'll design, implement, and support these solutions directly impacting employees’ lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions.
Client Service Representative:
The Client Service Representative plays a critical role in managing and resolving inquiries from internal and external business partners. This client-facing role is responsible for handling inquiries received through the general service mailbox for Select and Middle Market clients and brokers. The position requires prompt, accurate resolution, strong problem-solving skills, and a commitment to delivering excellent customer experience.As the triage point for all incoming requests, the Client Service Representative handles inquiries ranging from simple to complex, including escalated service situations, while exercising sound judgment to ensure resolution. The ideal candidate is proactive, results driven and recognized for expertise in customer service, consistently providing results-oriented solutions while maintaining a high level of professionalism in all interactions.This role is posted for the following locations:
- Bethlehem, PA
- Pittsburgh, PA
- Dallas, TX
Responsibilities:
• Respond to emails from clients and brokers in the Select and Middle Market segments, gather key information, assess inquiry type and complexity, and determine whether to resolve or route.• Communicate clearly and professionally, set expectations on timing, and conduct timely follow ups to keep clients and brokers informed.• Handle a range of inquiries including forms, EOI and claims status, contact updates, and policy interpretation, ensuring timely and accurate responses.• Manage and monitor requests within internal systems, refer changes to support teams as appropriate, and maintain oversight to ensure accuracy and timeliness.• Partner with internal teams to ensure client needs are met and potential issues are identified and resolved proactively.• Engage the appropriate Group Benefit Solutions resources to address service issues and support client needs.• Build and maintain strong partnerships across the organization to ensure service issues are managed efficiently and effectively.• Maintain extensive knowledge of products, services, and processes related to client and broker servicing.• Participate in scheduled feedback, training and knowledge sharing sessions with key business partners.Qualifications:
• Bachelor’s Degree or equivalent experience with a minimum of 2 years in customer service.• Strong understanding of group products and services, with demonstrated expertise in STD and LTD.• Ability to quickly understand client needs and expectations.• Proven success in a fast paced customer service environment.• Strong organizational, time management and interpersonal skills.• High attention to detail with strong analytical abilities.• Demonstrated ability to resolve issues independently.• Minimum two years’ experience with software and system based applications, including the Microsoft Office Suite.• Strong written and verbal communication skills with the ability to interact with all levels of the organization.• Ability to manage multiple priorities, high volume requests, and work independently while setting and negotiating expectations to ensure timely solutions.Pay Transparency
Salary range: $50,000 - $70,000
Overtime eligible: Nonexempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to inidual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Actual base salary within that range will be determined by several components including but not limited to the inidual's experience, skills, qualifications, and job location. In addition to base salary, employees may also be eligible to participate in an incentive program.
Our Benefits
We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.
Our Diversity Promise
We believe in a erse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why ersity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture.
Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com: 9300
ctfort waynegreensborohartfordhybrid remote work
Title: Executive Assistant
Location: Radnor, PA, US
Workplace: Hybrid
Department: Legal & Compliance
Job Description:
Alternate Locations: Charlotte, NC (North Carolina); Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina); Hartford, CT (Connecticut); Radnor, PA (Pennsylvania)
Work Arrangement:
Hybrid : Employee will work 3 days a week in a Lincoln office
Relocation assistance: is not available for this opportunity.
Requisition #: 75545
The Role at a Glance
As an Executive Assistant, you will be responsible for supporting the CLG (Corporate Leadership Group) member(s) in their executive administration needs and effectively project manage other assignments as appropriate.
You will be a key enabler to improving the effectiveness of the group’s business functions by proactively coordinating/prioritizing activity, ensuring topics of importance are communicated in an organized and efficient manner, leading projects and/or project coordination, and proactively identifying other areas in which you can provide further assistance.
You will provide direct support to the CLG member(s) and will interact with all levels of the organization, including the executive leadership team. Additionally, you may interact frequently with key stakeholders outside of the organization.
What you'll be doing
- Executive Organization & Management - Managing executive availability and commitments to ensure clear priorities and optimum use of executive time.
- Meeting Management - Effectively ensuring all meetings requiring the executive’s attendance have a meeting agenda and target outcomes requiring the executive’s participation.
- Meeting Preparation- Preparing executive(s) for meetings by creating, gathering, and/or organizing material, identifying key questions to be prepared to answer, and preparing reference material in an effective structure.
- Concierge Level Service – Providing a positive experience for all those coming into contact with executive office and proactively provide exceptional high touch services as appropriate.
- Continuous Improvement - Creating and managing internal organization systems to improve department effectiveness.
- Work Support- Working behind the scenes to solve problems, mediate disputes, and deal with issues before they escalate up to the executive including delegating work to other appropriate parties, drafting communications for his/her review, and personally executing tasks.
- Project Management – Prioritizing and managing multiple projects simultaneously and follow through on issues in a timely manner.
- Presentation Design and Execution – Partnering with the executive(s) to capture strategies and messaging in innovative PowerPoint presentations. Proactively conducting research to add value to material.
- Reporting – Producing executive level reports requiring data compilation and analysis.
- General Administration Support – Providing administrative support including answering calls, scheduling meetings, taking meeting notes, processing/approving expenses, filing, etc.
What we’re looking for
- 5+ years of executive assistant/project management experience, including HR functional related experience and/or education credentials
- Project management experience; credential or certification preferred
- Exceptional organization skills and aggressive follow-up skills
- Ability to prioritize, meet tight deadlines and maintain high quality work
- Exceptional customer service and relationship management skills
- Strong problem-solving skills with a strong ability to get things done
- Energetic, responsive team player with the interest to take initiative and work in a fast-paced environment
- Excellent written and oral communication skills
- Demonstrated high degree of professionalism and trust in dealing with confidential and sensitive matters
- Flexible, adaptable, and professional at all times
- Highly skilled in Microsoft Office including Word, Excel, Power Point and Outlook
- Undergraduate degree preferred
- Ability to work overtime if needed
Application Deadline
Applications for this position will be accepted through February 11, 2026, subject to earlier closure due to applicant volume.
What’s it like to work here?
At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.
What’s in it for you:
Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
Leadership development and virtual training opportunities
PTO/parental leave
Competitive 401K and employee benefits
Free financial counseling, health coaching and employee assistance program
Tuition assistance program
Work arrangements that work for you
Effective productivity/technology tools and training
The pay range for this position is $35.87 - $47.83 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and inidual. Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package.
About The Company
Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services.
With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach.
Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice.
Lincoln is committed to creating an inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Follow us on Facebook, X, LinkedIn, Instagram, and YouTube. For the latest company news, visit our newsroom.
Be Aware of Fraudulent Recruiting Activities
If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.
Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at [email protected] if you encounter a recruiter or see a job opportunity that seems suspicious.
Additional Information
This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.
Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees.
Lincoln Financial ("Lincoln" or "the Company") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin or disability. Opportunities throughout Lincoln are available to employees and applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.
This Employer Participates in E-Verify. See the E-Verify notices.
Este Empleador Participa en E-Verify. Ver el E-Verify avisos.
atlantaaustincanadacodc
Senior Product Manager, Dashboard Experience
Available Locations: Atlanta, US, Austin, US, Denver, US, New York, US, Seattle, US, Toronto, Canada, Washington DC, US, Lisbon, Portugal, London, UK
Hybrid
Job Description
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from inidual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic iniduals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a erse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from inidual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic iniduals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a erse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
About the Role
Cloudflare’s Dashboard plays a central role in helping Cloudflare reach $5 billion revenue in the next few years and to accelerate our mission of helping to build a better Internet. As the product manager leading the Cloudflare Dashboard, you will be a technical leader that pushes the boundaries of growth, prototyping, and customer experience in order to measure and grow the engagement of customers and prospects with our products and with Cloudflare itself.
Problems you may face:
- What’s the best way to set up our customers for success and show them the magic of Cloudflare when there are dozens of jobs-to-be-done and use cases? How do we do that while elevating the craft and customer experience for everyone at the same time?
- How can the dashboard provide inidual product teams at Cloudflare with a powerful canvas to deliver world-class experiences? Can we maintain a tech stack and common design language that empowers teams to build great experiences rather than constrain them?
- Can we simultaneously educate customers about our products, convince them to pay, then onboard and upsell them to new offerings, as well as encourage them to onboard their colleagues and friends?
- Can we manage adjacent cost drivers like customer support and outbound sales? Can we be confident that moving the needle on these fronts is doing more good than harm?
As the Senior Product Manager, Dashboard, you’ll partner with a committed set of engineering, design, and go-to-market teams as well as product teams from around the company to meet these challenges. At the same time, you’ll be expected to contribute to a high performance culture and citizenship at Cloudflare - sharing your knowledge and energy to accelerate the organization.
Key Competencies
We want to find someone who is curious, can learn quickly, think creatively, and work cross-functionally with engineering, design and other teams. A few key responsibilities:
- First-class execution and impact: Gets things done and has a track-record of driving excellence and impact.
- A/B experimentation and prototyping: High velocity tests and prototyping to maximize learnings. Comfortable with to prototype, ship, and measure progress continuously.
- Product sense and strategy: Have world-class UX sense and a high bar for craft. Define and communicate the vision and strategic direction for the Cloudflare Dashboard, prioritizing investment in specific, high-leverage platform capabilities
- Roadmap prioritization: Develop and maintain a product roadmap that balances short-term dashboard improvements with projects that contribute to the long-term strategic vision
- Data-informed decisions: Run thoughtful experiments, create dashboards to analyze user behavior and experiment results, and collaborate with the business intelligence team to analyze backend metrics impacted by new dashboard features
- Voice of the customer: Conduct qualitative user research through customer calls and surveys to understand the needs, workflows, and challenges of different Cloudflare Dashboard users. Additionally, gather feedback internally from various channels and customer-facing teams to develop insights on customer challenges and new product requirements
- Cross-functional partnership: Collaborate with engineering, product design, and context experience design to draft and review product requirement documents, design specs, and engineering specs. Also, partner with marketing, sales, customer support, business intelligence, and other cross-functional teams to ensure successful product launches, user adoption, and experiment analysis
Bonus Points
- Understanding the modern UX stack with enough fidelity to hold your own with engineers will be highly beneficial. An engineering background would be helpful. An alternate source of credibility on this front might come from having developed a web property yourself.
- Data-fluency - there is no team of analysts at Cloudflare. Can you work directly with data yourself to build confidence in your views and can you use that same data to persuade others?
- At Cloudflare it’s pretty helpful to understand how the Internet really works at layers 2 through 7. If you don’t have this, be prepared to speak with mastery about another realm of similar complexity.
Compensation
Compensation may vary based on location and level. This role is eligible to participate in Cloudflare's equity (RSU) program.
- New York, Seattle, & Washington D.C. estimated salary: $192,000 - $234,000 (Senior Level)
- Austin & Colorado estimated salary: $170,000 - $208,000 (Senior Level)
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
- On-demand mental health support and Employee Assistance Program
- Global Travel Medical Insurance
Financial Benefits
- Short and Long Term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Participation Plan
Time Off
- Flexible paid time off covering vacation and sick leave
- Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both ersity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified iniduals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
flhybrid remote worktampa
Title: CHILD SUPPORT CASE PROCESSING ANALYST - 73004810
Location: TAMPA, FL, US, 33619
Workplace: Full Time
Hybrid
Department: Business and Financial Operations
Job Description:
Agency: Department of Revenue
Working Title: CHILD SUPPORT CASE PROCESSING ANALYST - 73004810
Pay Plan: Career Service
Salary: $38,760.36 - $45,004.08 plus $644.76 Competitive Area Differential (CAD) / annually
Florida Department of Revenue
Child Support Program
Child Support Case Processing Analyst (Revenue Specialist II)
Tampa
The Florida Department of Revenue’s Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a erse workforce and providing employment opportunities to veterans and iniduals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.
JOB SUMMARY:
This Revenue Specialist II - Child Support Case Processing Analyst position, on the Interstate Actions Team, performs customer support for child support cases and is an excellent fit for critical thinkers. If you enjoy working with customers and problem solving, this may be the position for you. Your duties would include:
Initiating and responding to requests
Coordinating with internal and external partners
Researching and resolving case issues
Gathering information and analyzing case data to determine next steps
Assisting customers
Interacting with legal services providers, other states, employers, and other business partners
Making decisions based on case information and provided documentation
MINIMUM REQUIREMENTS:
Two years of experience processing information using a computer system.
Two years of experience conducting research and analyzing information to make decisions. *
Two years of experience communicating with others to gather information. *
SUBSTITUTIONS:
* Relevant education may substitute for the required experience. If applicable, please indicate degree earned or number of credit hours attained and attach diploma/transcript when submitting application.
SPECIAL NOTES:
Full-time (40 hours per week) position; standard workday of 8am – 5pm, Monday through Friday at the Tampa Service Center.
This role may be eligible for part-time telework after you complete required training and reach an acceptable level of proficiency (some days working remotely, all other working days will be at the Tampa Service Center, in Hillsborough County, FL).
SALARY: $38,760.36 - $45,004.08 / annually
BENEFITS:
Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.
CONTACT INFORMATION: Anita Shay, (813) 947-6081, [email protected]
SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.
ONLINE SKILLS ASSESSMENT: After the advertisement closes, candidates who meet the minimum job requirements will be contacted by email with instructions for taking an online skills assessment. To be considered for an interview, the candidate must complete the skills assessment by the deadline given and achieve a score of at least 70%.
CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.
CRIMINAL BACKGROUND CHECKS: You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.
REMINDER: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at http://www.sss.gov.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
costa ricaescazuhybrid remote worksj
Title: Administrative Business Partner
Location: Escazú. Costa Rica
Job Description:
About Zscaler
Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
We are seeking an experienced Administrative Business Partner to support our Marketing Team, specifically assisting four VP/SVPs while reporting directly to the SVP of Marketing. These leaders drive customer-facing sales efforts and require extensive travel logistical support, expense management, and coordination of large-scale internal and external engagements. This role is critical to ensuring seamless operations, proactive planning, and high-level administrative support, making it ideal for a proactive, detail-oriented professional who excels in fast-paced, high-impact environments.
What you’ll do (Role Expectations)
- Strategic Calendar & Meeting Management: Schedule and manage calendars for each executive, ensuring alignment on priorities, resolving conflicts, and facilitating seamless coordination of critical meetings and internal and external engagements.
- Meeting & Event Coordination: Organize meetings, All Hands, and external engagements, including booking conference rooms, arranging catering, and preparing meeting-related materials.
- Expense & Travel Management: Handle monthly expense reports and on-demand reimbursements for leadership, ensuring timely submission of receipts and reports; coordinate both domestic and international travel, providing well-structured itineraries and logistical support.
- Confidential & High-Impact Execution: Manage sensitive matters with discretion, maintaining a high level of confidentiality in all administrative functions.
Who You Are (Success Profile)
- You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
- You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
- You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
- You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
- You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.
What We’re Looking for (Minimum Qualifications)
- 4+ years of experience providing executive-level administrative support, preferably within field-based sales teams or go-to-market functions (e.g., Marketing, Solutions Consulting, Customer Success).
- Demonstrated ability to build and maintain strong relationships with internal and external counterparts to ensure open communication and operational efficiency.
- Strong organizational skills with the ability to manage multiple priorities, proactively resolve issues, and de-escalate challenges.
What Will Make You Stand Out (Preferred Qualifications)
- Proficiency in tools such as Zoom, Google Suite, and expense reporting platforms like Coupa.
- Exceptional interpersonal communication skills, with experience collaborating across all levels of an organization and supporting interaction with external stakeholders, including Fortune 100 executives.
#LI-Hybrid #LI - DS9
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the erse needs of our employees and their families throughout their life stages, including:
Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all iniduals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neuroergent or require pregnancy-related support.
ksno remote workwichita
Title: Receptionist
Location: Wichita United States
Job Description:
Details
- Department: Office Operations
- Schedule: Part-Time, day shift
- Facility: Via Christi Village Ridge
- Location: Wichita, KS
- Salary: $16.50 - $22.33 per hour
Benefits
- Paid time off (PTO)
- Various health insurance options & wellness plans
- Retirement benefits including employer match plans
- Long-term & short-term disability
- Employee assistance programs (EAP)
- Parental leave & adoption assistance
- Tuition reimbursement
- Ways to give back to your community
- Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.
Responsibilities
Perform receptionist functions for assigned areas.
- Receive, screen, route and respond to incoming telephone calls.
- Take accurate messages and ensures timely delivery.
- Greet guests and provides appropriate assistance and information.
- Perform additional clerical duties as assigned.
Requirements
Education:
- High school diploma or GED preferred.
Additional Preferences
No additional preferences.
Why Join Our Team
Ascension Living is a nationally recognized non-profit senior living provider offering rewarding career opportunities in numerous locations across 11 states and Washington D.C. As part of our Independent Living, Assisted Living, Short-term Rehabilitation, Memory Support or Long-term Care teams, you will be empowered to provide compassionate, personalized care and develop lasting relationships with our residents and their loved ones.
Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.
Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.
Equal Employment Opportunity Employer
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.
For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.
As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.
Pay Non-Discrimination Notice
Please note that Ascension will make an offer of employment only to iniduals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
E-Verify Statement
This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.
E-Verify
Title: (fluent Dutch) Customer Support Consultant (Turkey, remotely)
Location:
- İstanbul, İstanbul, Turkey
- İzmir, İzmir, Turkey
- Antalya, Antalya, Turkey
- Bodrum, Muğla, Turkey
- Bursa, Bursa, Turkey
Type: Contract
Workplace: Fully remote
Job Description:
Passionate about the world of tech?
What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?
Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let’s see what it takes
What You Will Do:
- Communicate with hot leads and existing customers via calls, and emails
- Build positive and long-lasting relationships with customers
- Identify and escalate complex technical issues, ensuring prompt resolution of requests
- Assist customers with inquiries related to product features
- Meet team KPIs
- Securely work with customers’ sensitive information
- Maintain working knowledge of our client’s products and services
What you need to succeed in this role:
- Excellent Dutch (at least C1 level for both spoken and written) and English at B2 level
- Experience with Google Suite
- Experience in customer support
- Positive and responsible attitude
- Tech-savvy
- Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
Will be a great plus:
- Experience in sales
- Experience with CRM systems
Benefits and Perks:
- Fixed schedule: Monday–Friday, 1pm–9pm (Turkey time)
- Opportunity to work fully remotely
- Inclusive international environment
- Compensation in USD
- Good bonuses for referring friends
- Paid intensive training and probation
- Work-life balance
- Responsive management interested in your growth and long-lasting cooperation
- Greenhouse conditions for self-development
*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.
Who are we?
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an inidual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!
Visit our website: www.supportyourapp.com
DISCLAIMER
We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice_._
Title: (fluent Dutch) Customer Support Consultant (Thailand, remotely)
Location:
- Bangkok, Bangkok, Thailand
- Chiang Mai, Thailand
- Pattaya City, Bang Lamung District, Thailand
Type: Contract
Workplace: Fully remote
Job Description:
Passionate about the world of tech?
What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?
Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let’s see what it takes
What You Will Do:
- Communicate with hot leads and existing customers via calls, and emails
- Build positive and long-lasting relationships with customers
- Identify and escalate complex technical issues, ensuring prompt resolution of requests
- Assist customers with inquiries related to product features
- Meet team KPIs
- Securely work with customers’ sensitive information
- Maintain working knowledge of our client’s products and services
What you need to succeed in this role:
- Excellent Dutch (at least C1 level for both spoken and written) and English at B2 level
- Experience with Google Suite
- Experience in customer support
- Positive and responsible attitude
- Tech-savvy
- Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
Will be a great plus:
- Experience in sales
- Experience with CRM systems
Benefits and Perks:
- Fixed schedule: Monday–Friday, 5 PM–1 AM, Thailand time
- Opportunity to work fully remotely
- Inclusive international environment
- Compensation in USD
- Good bonuses for referring friends
- Paid intensive training and probation
- Work-life balance
- Responsive management interested in your growth and long-lasting cooperation
- Greenhouse conditions for self-development
*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.
Who are we?
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an inidual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!
Visit our website: www.supportyourapp.com
DISCLAIMER
We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice_._
Title: (fluent Dutch) Customer Support Consultant (Indonesia, remotely)
Location:
- Jakarta, Jakarta, Indonesia
- Bandung, Bandung City, Indonesia
- Surabaya, East Java, Indonesia
- Yogyakarta, Yogyakarta City, Indonesia
- Medan, Medan City, Indonesia
- Semarang, Semarang City, Indonesia
Type: Contract
Workplace: Fully remote
Job Description:
Passionate about the world of tech?
What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?
Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let’s see what it takes
What You Will Do:
- Communicate with hot leads and existing customers via calls, and emails
- Build positive and long-lasting relationships with customers
- Identify and escalate complex technical issues, ensuring prompt resolution of requests
- Assist customers with inquiries related to product features
- Meet team KPIs
- Securely work with customers’ sensitive information
- Maintain working knowledge of our client’s products and services
What you need to succeed in this role:
- Excellent Dutch (at least C1 level for both spoken and written) and English at B2 level
- Experience with Google Suite
- Experience in customer support
- Positive and responsible attitude
- Tech-savvy
- Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
Will be a great plus:
- Experience in sales
- Experience with CRM systems
Benefits and Perks:
- Fixed schedule: Monday–Friday, 5 PM–1 AM (Jakarta time)
- Opportunity to work fully remotely
- Inclusive international environment
- Compensation in USD
- Good bonuses for referring friends
- Paid intensive training and probation
- Work-life balance
- Responsive management interested in your growth and long-lasting cooperation
- Greenhouse conditions for self-development
*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.
Who are we?
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an inidual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!
Visit our website: www.supportyourapp.com
DISCLAIMER
We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice_._
100% remote workus national
Title: Associate Support Engineer (EMEA)
Location: Remote
Job Description:
GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
An overview of this role
As a Support Engineer, you’ll sit at the intersection of Support and Engineering, helping GitLab customers solve complex problems as they run GitLab in erse, demanding environments. You’ll dig into Linux systems, Git, logs, and our codebase to troubleshoot performance issues, reproduce tricky edge cases, and contribute merge requests that directly fix customer-impacting bugs. You’ll also collaborate closely with Product, Development, Infrastructure, Customer Success, and Sales to shape bug reports, influence the roadmap, and improve documentation and support processes so that every interaction makes GitLab more reliable and easier to use. This is a highly visible, hands-on role where you’re encouraged to contribute to source code, documentation, and tooling, and where your work has a direct impact on how teams around the world build and ship software with GitLab.
Some examples of our projects:
- A tool to automatically check a GitLab Omnibus install for known issues
- A solution to capture the state of a customer's server for easier troubleshooting
- A tool which turns log files into interactive tables to easily sort and filter columns
- A ChatOps feature that makes it easier to identify user accounts on GitLab.com
What you’ll do
- Support a mix of Self-managed and GitLab.com (SaaS) customers and resolve technical issues through Zendesk tickets, merge requests, email, and video conferencing
- Troubleshoot complex production environments by analyzing Linux systems, application logs, and GitLab configuration to identify root causes and drive durable fixes
- Collaborate with our Product, Development, Infrastructure, Customer Success and Sales teams to build new features and fix bugs, define and shape the product goals, roadmap, priorities, and strategy
- Create and update clear, reusable documentation based on real customer interactions to improve self-service and reduce repeat issues
- Contribute to the GitLab codebase by proposing and implementing merge requests that directly resolve customer problems or improve supportability
- Improve support tooling and workflows in our issue tracker to streamline case handling, incident response, and internal collaboration
- Pair with other Support Engineers and cross-functional partners for knowledge sharing, joint troubleshooting, and continuous improvement (for example, as a Support Stable Counterpart)
- Participate in regular weekday and weekend daytime on-call rotations to provide emergency support and coordinate with the SaaS Production team on incident communications
What you’ll bring
- Experience managing customer-facing support cases end to end, from initial inquiry, through triage and reproduction, to clear bug reports and resolution.
- Practical familiarity with Linux systems, including basic administration and troubleshooting in a server environment.
- Ability to read and write simple scripts, with exposure to scripting languages such as Ruby or Bash.
- Basic understanding of Git workflows and common source control concepts.
- Skill in explaining technical topics in a clear, structured way to people with varying levels of technical knowledge.
- Comfort collaborating with cross-functional teams such as Product, Development, Infrastructure, Customer Success, and Sales.
- Openness to learning new tools, ing into code and logs, and applying transferable skills to improve support processes and documentation.
About the team
At GitLab, our Support team is a globally distributed group of Support Engineers across AMER, EMEA, and APAC, partnering closely with Product, Development, Infrastructure, and other teams to help customers run GitLab successfully in both self-managed and SaaS environments. We own the front line of technical troubleshooting, from analyzing logs and code to improving documentation and support processes. We collaborate asynchronously through tickets, pairing sessions, 1:1s, and Slack to solve complex problems together. Thanks to our Transparency value, you can see what we're working on on our Support team page. Additionally, you can see our company roadmap and listen to some of our meetings.
How GitLab will support you
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental leave
- Home office support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
100% remote workus national
Service Desk Agent
Location: Remote USA
SALARY:
$15.00-$16.00
EMPLOYEE TYPE:
Full-Time Hourly Non-Exempt
The Service Desk Agent provides customer service solutions within service level agreements using company and project quality and quantity standards. It includes providing prompt, reliable, and accurate information to customers while maintaining effective communication
This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
Responsibilities
Provides high-quality customer service to the client, for the efficient resolution of technology problems and requests.
Operates within established guidelines and procedures to independently deliver a full range of services to the customer .
Provides complex and unique technical troubleshooting assistance, accurately assesses and records problems in the problem management tool.
Provide assistance and information to the customer in a prompt manner.
Perform first-line troubleshooting for customers by taking ownership of all customer interactions, utilizing appropriate follow-through, and logging all customer interactions for escalated matters.
Mobile telephony and device support.
Video Conference Unit Troubleshooting.
IP Telephony setup and support.
Creation of end user accounts and setting permissions.
Provide end user device management and support, including desktops, laptops, and PDAs.
Navigate using remote desktop tools to diagnose and troubleshoot desktop support related issues associated with Windows OS, Microsoft suite of applications, MacOS and Apple suite of applications.
Administration of ServiceNow IT Service Management System (for example Service Catalog updates and maintenance, workflow building and editing, custom application deployments and websites, troubleshooting application functionality and integrations).
Provide aid and technical support for the resolution of problems, incidents, issues, and emergencies including major incident management escalation to ITOC and/or Major Incident Management Team.
Manage continuous improvement through ongoing collection of data and information regarding customer requirements.
Monitor and report on performance of IT systems and services.
Understand and respond to others’ using active listening skills and tactful communication.
Communicate direction/resolution at an appropriate technical and business level for the audience using examples and analogies as appropriate to facilitate understanding.
Provide timely feedback to external and internal customers via phone, e-mail, or other forms of communication.
Ensures customer satisfaction through follow-up and special efforts.
Resolve issues following the parameters and guidelines of the client.
Identify potential system problems and escalate to department contact for resolution.
Contributes to the accomplishments of team objectives; works collaboratively as a team member towards solutions; solicits input from other team members; demonstrates respect for the ideas and opinions of others; employs trust and openness.
Assist new employees with training through shadowing opportunities and explanation of work process.
Other duties as assigned.
Qualifications
Here’s What You Need
High school diploma or GED required.
Experience preferred Service Desk or Customer Service experience
Two (2) to five (5) years of experience in computer systems, customer support or IT support.
Experience with ServiceNow IT Service Management System.
Customer service experience and strong focus on customer satisfaction.
Call center experience.
Experience in a technology support organization.
Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
Strong ability to speak with clarity and articulation.
Strong communication skills; both verbal and written.
High degree of comprehension of the issues presented by customers.
High degree of problem solving Internal/External Relationships.
Apply discretion resulting in appropriate/desired resolutions.
Ability to analyze issues and determine root causes and identify appropriate solutions.
Ability to connect and build relationships with customers via virtual methods, phone, and email.
Ability to independently solve problems.
Effective listening skills including the cognitive ability to locate and convey requested information
The ability to successfully handle customer requests and documents in work management tools and applications.
Willingness to take initiative with attention to detail.
Proactive and flexible.
Must have a positive attitude.
Tolerance to deal with difficult customers and stressful situations.
Fluidity to work well in teams as well as independently.
Ability to take phone contacts and answer emails simultaneously.
Ability to navigate common user interface elements, including opening and closing windows, navigation of the file structures through volumes and folders, launch and quit applications, select portions of text or other items using the mouse, copy/cut and paste text, save and print documents
Sound analytic and cognitive ability to troubleshoot technical problems.
Speaks with clarity, articulation, and is aware of own non-verbal communication.
Dependable and can be counted on; complete assignments on time and accurately; keeps team members abreast of problems and work progress.
Demonstrate ability to learn quickly and thrive in a high-energy team environment.
Must be able to work independently, as well as with a team.
Ability to function in a erse work environment.
Proficient in Microsoft Office Suite, Word, Excel, PowerPoint, Teams, and SharePoint.
Desired Qualifications:
- Associate degree or technical training in Computer Science, Information Systems Management, or equivalent work experience in a related field.
Our Commitment to you / overview of benefits
- Medical, Dental and Vision Insurance; Wellness Program
- Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
- Short-Term and Long-Term Disability options
- Basic Life and AD&D Insurance (Company Provided)
- Voluntary Life and AD&D options
- 401(k) Retirement Savings Plan with matching after one year
- Paid Time Off
Reports to: IT Service Supervisor
Working Conditions
- Professional remote office environment.
- Ability to work nights and weekends (M-F 8AM-4:30PM EST training schedule)
- Must be physically and mentally able to perform duties extended periods of time.
- Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
- Must be able to establish a productive and professional workspace.
- Must be able to sit for long periods of time looking at computer screen.
- May be asked to work a flexible schedule which may include holidays.
- May be asked to travel for business or professional development purposes.
- May be asked to work hours outside of normal business hours.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.
Pay Range USD $15.00 - USD $16.00 /Hr.
100% remote workus national
Service Desk Agent
US-
ID103621
Category
Customer Service/Support
Position Type
Full-Time Hourly Non Exempt
Remote
Yes
Clearance Required
None
Overview
JOB TITLE:
Service Desk Agent
CAYUSE COMPANY:
Cayuse Civil Services, LLC
LOCATION
Remote
SALARY:
$15.00-$16.00
EMPLOYEE TYPE:
Full-Time Hourly Non-Exempt
The Service Desk Agent provides customer service solutions within service level agreements using company and project quality and quantity standards. It includes providing prompt, reliable, and accurate information to customers while maintaining effective communication
This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
Responsibilities
Provides high-quality customer service to the client, for the efficient resolution of technology problems and requests.
Operates within established guidelines and procedures to independently deliver a full range of services to the customer .
Provides complex and unique technical troubleshooting assistance, accurately assesses and records problems in the problem management tool.
Provide assistance and information to the customer in a prompt manner.
Perform first-line troubleshooting for customers by taking ownership of all customer interactions, utilizing appropriate follow-through, and logging all customer interactions for escalated matters.
Mobile telephony and device support.
Video Conference Unit Troubleshooting.
IP Telephony setup and support.
Creation of end user accounts and setting permissions.
Provide end user device management and support, including desktops, laptops, and PDAs.
Navigate using remote desktop tools to diagnose and troubleshoot desktop support related issues associated with Windows OS, Microsoft suite of applications, MacOS and Apple suite of applications.
Administration of ServiceNow IT Service Management System (for example Service Catalog updates and maintenance, workflow building and editing, custom application deployments and websites, troubleshooting application functionality and integrations).
Provide aid and technical support for the resolution of problems, incidents, issues, and emergencies including major incident management escalation to ITOC and/or Major Incident Management Team.
Manage continuous improvement through ongoing collection of data and information regarding customer requirements.
Monitor and report on performance of IT systems and services.
Understand and respond to others’ using active listening skills and tactful communication.
Communicate direction/resolution at an appropriate technical and business level for the audience using examples and analogies as appropriate to facilitate understanding.
Provide timely feedback to external and internal customers via phone, e-mail, or other forms of communication.
Ensures customer satisfaction through follow-up and special efforts.
Resolve issues following the parameters and guidelines of the client.
Identify potential system problems and escalate to department contact for resolution.
Contributes to the accomplishments of team objectives; works collaboratively as a team member towards solutions; solicits input from other team members; demonstrates respect for the ideas and opinions of others; employs trust and openness.
Assist new employees with training through shadowing opportunities and explanation of work process.
Other duties as assigned.
Qualifications
Here’s What You Need
High school diploma or GED required.
Experience preferred Service Desk or Customer Service experience
Two (2) to five (5) years of experience in computer systems, customer support or IT support.
Experience with ServiceNow IT Service Management System.
Customer service experience and strong focus on customer satisfaction.
Call center experience.
Experience in a technology support organization.
Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
Strong ability to speak with clarity and articulation.
Strong communication skills; both verbal and written.
High degree of comprehension of the issues presented by customers.
High degree of problem solving Internal/External Relationships.
Apply discretion resulting in appropriate/desired resolutions.
Ability to analyze issues and determine root causes and identify appropriate solutions.
Ability to connect and build relationships with customers via virtual methods, phone, and email.
Ability to independently solve problems.
Effective listening skills including the cognitive ability to locate and convey requested information
The ability to successfully handle customer requests and documents in work management tools and applications.
Willingness to take initiative with attention to detail.
Proactive and flexible.
Must have a positive attitude.
Tolerance to deal with difficult customers and stressful situations.
Fluidity to work well in teams as well as independently.
Ability to take phone contacts and answer emails simultaneously.
Ability to navigate common user interface elements, including opening and closing windows, navigation of the file structures through volumes and folders, launch and quit applications, select portions of text or other items using the mouse, copy/cut and paste text, save and print documents
Sound analytic and cognitive ability to troubleshoot technical problems.
Speaks with clarity, articulation, and is aware of own non-verbal communication.
Dependable and can be counted on; complete assignments on time and accurately; keeps team members abreast of problems and work progress.
Demonstrate ability to learn quickly and thrive in a high-energy team environment.
Must be able to work independently, as well as with a team.
Ability to function in a erse work environment.
Proficient in Microsoft Office Suite, Word, Excel, PowerPoint, Teams, and SharePoint.
Desired Qualifications:
- Associate degree or technical training in Computer Science, Information Systems Management, or equivalent work experience in a related field.
Our Commitment to you / overview of benefits
- Medical, Dental and Vision Insurance; Wellness Program
- Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
- Short-Term and Long-Term Disability options
- Basic Life and AD&D Insurance (Company Provided)
- Voluntary Life and AD&D options
- 401(k) Retirement Savings Plan with matching after one year
- Paid Time Off
Reports to: IT Service Supervisor
Working Conditions
- Professional remote office environment.
- Ability to work nights and weekends (M-F 8AM-4:30PM EST training schedule)
- Must be physically and mentally able to perform duties extended periods of time.
- Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
- Must be able to establish a productive and professional workspace.
- Must be able to sit for long periods of time looking at computer screen.
- May be asked to work a flexible schedule which may include holidays.
- May be asked to travel for business or professional development purposes.
- May be asked to work hours outside of normal business hours.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.
Pay Range
USD $15.00 - USD $16.00 /Hr.
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100% remote workus national
Title: Technical and Customer Service Agent
Location: USA Remote
Job Description:
What success looks like in this role:
- Answers moderately complex questions, following guidelines and using judgment based on experience with related incidents and service requests.
- Requests handled include support of hardware, software, client and COTS applications as well as network and user administration.
- Escalates complex problems to other resolver teams or vendors.
- Utilizes problem solving and analytical skills to effectively resolve challenging incidents.
- Supports L1 agents in ongoing day to day questions related to client incidents, requests and queries.
You will be successful in this role if you have:
- High School Diploma or GED required
- May require technical certification or Associate Degree
- Generally, 1-2years’ experience in area of responsibility
This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.
Title: Global Health Equity - Executive Assistant / Coordinator
Location: New Brunswick, New Jersey, United States of America
Job Description:
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function:
Business Support
Job SubFunction:
Administration & Secretarial
Job Category:
Business Enablement/Support
All Job Posting Locations:
New Brunswick, New Jersey, United States of America
Job Description:
We are searching for the best talent for a Global Health Equity Executive Assistant / Coordinator to support the Vice President, Global Head of Social Impact & Partnerships in New Brunswick, NJ.
Per our J&J Flex Policy, the expectation for this position is to work in the office 3-4 days per week and work from home 1-2 days per week.
Role Summary
The Executive Administrative Assistant provides high-level administrative and operational support to the Vice President, Global Head of Social Impact & Partnerships. This role is pivotal in ensuring seamless coordination of meetings, projects, and communications, while fostering a positive and efficient team environment.
Key Responsibilities:
Administrative Support
- Coordinate complex and highly fluid calendars, including scheduling meetings with internal and external partners.
- Ensure daily, weekly, monthly, and quarterly priorities are met through effective calendar management.
- Partner with internal teams to create and distribute pre-reads and training materials; participate in meetings and manage action items.
- Prepare confidential documents, memos, correspondence, and expense reports.
- Arrange domestic and international travel logistics.
- Support leadership and team meetings by scheduling, preparing agendas and pre-reads, and taking notes.
- Manage statements of work and purchase orders using systems such as ARIBA and eMarketplace; track expenditures, develop periodic reports, liaise with vendors, and assist with budget tracking and accruals.
- Coordinate recruiting activities, candidate interviews, and onboarding/offboarding processes for team members.
- Maintain strict confidentiality and exercise independent discretion and judgment to solve complex problems.
- Identify opportunities to improve processes and organizational health, enhancing calendar hygiene, meeting efficiency, and project tracking.
Executive Support & Special Projects
- Manage and execute special projects, including desk research and follow-up to ensure deadlines are met.
- Achieve results independently, even in the absence of day-to-day guidance.
- Create templates, draft briefing materials, PowerPoint presentations, communications, and business updates.
- Ensure the Vice President is prepared for upcoming events and meetings.
- Act as a trusted point of contact for internal and external stakeholders, facilitating communication and follow-up between senior team, VP, and board/committee members.
- Oversee department materials and repositories (e.g., organization charts, distribution lists, conference rooms); lead the reimagination of SharePoint and related portals, ensuring version control and appropriate access.
- Innovate and utilize current technology platforms, including Excel, Outlook, PowerPoint, Word, Concur, SharePoint, MS Teams, Workday, Our Source, and eMarketplace.
- Leverage Microsoft Copilot and AI tools to optimize processes and efficiency across operations, programs, and teams.
Office & Team Experience
- Handle a wide range of administrative tasks, including file management and occasional HR or finance support.
- Create an exceptional experience for team members, both in-office and virtually, ensuring a seamless, welcoming, and engaging environment.
- Understand cross-regional cultural aspects and lead or operate effectively in erse settings.
- Collaborate with the Vice President to create cadence and end-to-end experiences for quarterly team meetings, monthly check-ins, and leadership gatherings; shape engaging agendas, templates, logistics, and entertainment.
- Foster positive relationships with staff and management at all levels, often handling sensitive information.
- Build strong relationships with Executive Assistants within the GHE and GCA organizations, as well as with EAs of other management team members, to ensure efficient collaboration and engagement.
Qualifications:
Education & Experience
- Bachelor’s degree required.
- Minimum of six (6) years supporting senior management in a fast-paced, high-profile environment.
Skills & Competencies
- Strong verbal and written communication skills.
- Superb organizational skills, attention to detail, and time-management abilities.
- Ability to manage and complete multiple tasks efficiently.
- Excellent interpersonal relationship skills with erse constituents.
- Proven ability to maintain confidential and sensitive information with discretion, integrity, and sound judgment.
- Expert proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and familiarity with collaboration and procurement platforms (SharePoint, MS Teams, Concur, Workday, ARIBA).
- Self-motivated, hardworking, independent, and enthusiastic.
- Demonstrated belief in Global Health Equity’s mission and values.
- Ability to anticipate executive needs and prepare information for review and action.
- Experience supporting global organizations.
- Strong leadership, collaboration, analytical, and problem-solving skills.
- Sound judgment and discretion to independently assess and resolve complex situations and shift priorities as needed.
- Positive, “can-do” attitude and commitment to Credo values.
- Willingness to challenge the status quo, adopt best practices, and embrace change.
- Comfort and efficiency in a dynamic, fast-paced, and often ambiguous environment.
- Computer and systems savvy.
Other Requirements
- May require up to 10% domestic and/or international travel to other sites and locations.
Organizational Values
- Commitment to Johnson & Johnson’s mission and values, with a focus on Global Health Equity.
- Ability to foster an inclusive, collaborative, and innovative team culture
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and iniduals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an inidual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.
Required Skills:
Preferred Skills:
Administrative Support, Business Writing, Communication, Customer Centricity, Data Capturing, Diary Management, Document Management, Execution Focus, Microsoft Office, Office Administration, Organizational Knowledge, Organizing, Presentation Development, Problem Solving, Professional Ethics, Travel Planning, Typing
The anticipated base pay range for this position is :
$74,550.00 - $119,542.50
Additional Description for Pay Transparency:
This position is eligible for overtime.
Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:Vacation –120 hours per calendar yearSick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar yearHoliday pay, including Floating Holidays –13 days per calendar yearWork, Personal and Family Time - up to 40 hours per calendar yearParental Leave – 480 hours within one year of the birth/adoption/foster care of a childBereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar yearCaregiver Leave – 80 hours in a 52-week rolling period10 daysVolunteer Leave – 32 hours per calendar yearMilitary Spouse Time-Off – 80 hours per calendar year100% remote workatlantaga
Title: Customer Service Agent
(Remote)
Location: Atlanta, Georgia
Department: Insurance
Job Description:
About the Opportunity:
Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store.
We are looking for a Customer Service Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you!
How you will make an impact:
Respond to inbound calls from existing customers
Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc.
Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy
Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you!
Who you are:
You can multitask and manage multiple competing priorities
You are passionate about helping others
Has 2+ years of experience working in a call center environment
Compensation and perks:
Hourly wage: $19.00 - 21.00
We will pay for your P&C license (expected within 60 days after starting)
Medical, dental, vision insurance, 401K match
Ability to work remotely (we provide work equipment)
Ongoing training and mentorship from our leadership team
An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them
Schedule:
- Monday to Friday 3:30pm - 12am EST
While we appreciate your interest and application, only applicants under consideration will be contacted.
Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.
Jerry.ai is committed to providing reasonable accommodations for iniduals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at [email protected]
The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants.
We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits.
About Jerry.ai:
Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets.
Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.
We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started.
Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.
Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.
flhybrid remote workmapapalm beach gardens
Title: Executive Administrative Assistant
Location:
- Palm Beach Gardens, Florida, United States of America
- West Chester, Pennsylvania, United States of America
- Raynham, Massachusetts, United States of America
Hybrid
Full-time
Job Description:
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function: Business Support
Job SubFunction: Administration & Secretarial
Job Category: Business Enablement/Support
All Job Posting Locations:
Palm Beach Gardens, Florida, United States of America, Raynham, Massachusetts, United States of America, West Chester, Pennsylvania, United States of America
Job Description:
We are searching for the best talent for an Executive Administrative Assistant to support the Global Medical and Scientific Affairs team in Palm Beach Gardens, FL. Additional consideration will be given to candidates near our Raynham, MA or West Chester, PA MedTech sites.
Per our J&J Flex Policy, the expectation for this position is to work in the office 3-4 days per week and work from home 1-2 days per week.
About MedTech
Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.
Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech
Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.
Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.
DePuy Synthes, part of the Johnson & Johnson Medical Devices Companies, provides one of the most comprehensive orthopedics portfolios in the world. DePuy Synthes solutions, in specialties including joint reconstruction, trauma, craniomaxillofacial, spinal surgery and sports medicine, are designed to advance patient care while delivering clinical and economic value to health care systems worldwide.
Job Description: As the right hand to the head of our fast-paced Global Medical & Scientific Affairs team, this isn’t the typical assistant role—it’s a dynamic position where technology, creativity, and precision meet! We’re looking for someone who knows how to keep sophisticated workflows running efficiently with the latest tools and thrives in a collaborative and inclusive environment.
Key Responsibilities:
- Coordinate communications across Outlook and Teams and keep documents organized in SharePoint and OneDrive to ensure information flows seamlessly.
- Use modern resources to simplify calendars, support virtual meetings, and handle travel and expense logistics with exceptional attention to detail.
- Craft high-impact presentations that turn sophisticated concepts into clear, compelling narratives.
- Support the Program Management Office, to help keep critical initiatives on course.
Qualifications:
- High school diploma or equivalent; college experience or degree is preferred.
- Strong written and verbal skills.
- 6+ years experience supporting a senior leader and working across erse teams—preferably in med-tech environment.
- Commitment to handle confidential information with absolute discretion and professionalism.
- Proficiency in Outlook, PowerPoint, Excel, and Word; experience with SharePoint, Teams, and OneDrive; familiarity with procurement platforms (e.g., purchase orders) and expense reporting.
- Proficiency with additional productivity and collaboration tools (Zoom, Workday, SharePoint, Teams, OneDrive, and related portals).
- Demonstrated experience supporting senior leadership and maintaining strict confidentiality; ability to handle sensitive information with discretion.
- Excellent verbal and written communication skills and exceptional interpersonal abilities.
- Meticulous attention to detail and strong organizational skills; ability to manage multiple priorities and tight deadlines.
- Demonstrates ethics, integrity, and compliance in all activities.
- Sense of urgency with a high degree of professionalism; resilient and adaptable in a fast-paced environment.
- Ability to interact effectively with senior management and cross-functional partners; strong follow-up and issue-resolution capabilities.
- Experience coordinating team events, meetings, and town halls; experience in onboarding/offboarding support is a plus.
- Experience with executive-level event planning, vendor management, and cross-functional project support.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and iniduals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an inidual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.
Preferred Skills:
Administrative Support, Business Writing, Communication, Customer Centricity, Diary Management, Document Management, Microsoft Office, Office Administration, Problem Solving, Process Oriented, Professional Ethics, Travel Planning, Typing
The anticipated base pay range for this position is :
$58,000 - $93,150
Additional Description for Pay Transparency:
This position is eligible for overtime. Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including Floating Holidays –13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave – 10 days Volunteer Leave – 4 days Military Spouse Time-Off – 80 hours Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits
chicagohybrid remote workil
Title: Workplace Experience Manager, Chicago
Location: Chicago, Illinois, United States
Job Description:
At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention-but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunities-ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing.
Workplace Experience Manager, Chicago
Why We Have This Role
The Global Real Estate Team serves as a centralized support function responsible for managing Qualtrics' global sites. We design and maintain innovative environments that enable Qualtrics to operate efficiently and effectively. Our mission is to enhance employee productivity and well-being by fostering a safe, compliant, and collaborative workplace culture where iniduals can thrive. We manage the company's real estate assets and strategies on a global scale, encompassing real estate strategy, transactions and optimization, facility management, workplace experience, and health and safety. The Workplace Experience Team ensures a best- in class end-to-end workplace experience for all employees, customers and visitors across managed sites, creating a positive atmosphere and driving engagement for our employees. This role is responsible for supporting the day-to-day operations of the workplace environment at our Chicago office and may manage remote sites.
How You'll Find Success
Excellent communication and interpersonal skills; ability to effectively manage feedback.
Develop strong and respectful working relationships with teammates, peers, and stakeholders.
Take ownership and work independently on tasks and projects with little instruction.
Effectively convey ideas, solutions, and problems with manager, peers, and customers.
Embody a One Team mentality; enthusiastic to work with and learn from others.
How You'll Grow
Being part of a Global organization and team will allow the opportunity to work with and learn from cross functional colleagues around the world.
Qualtrics' commitment to professional growth and development for their employees can be found through a range of continuing education programs including online platforms, virtual and in-person workshops.
Things You'll Do
Ensure a best in class end-to-end workplace experience for all employees and external guests across managed sites; driving a sense of experience for each employee and visitor to Qualtrics offices
Oversee Workplace Service operations including; front desk receptionist, mailroom, janitorial, food & beverage, copy/print business supply hub, fitness centers, storage, and other amenities.
Manage in-office food services program; ensuring healthy variety in a cost effective way.
Manage the activities of the on-site contractors, providing guidance and support, and ensuring all contracted services are being provided.
Develop, plan, and execute employee events in the office based on employee feedback and interests, an average of 10-20 events per calendar year.
Coordinate logistics for internal events, including catering, setups, and communications.
Monitor and evaluate the success of workplace events, making recommendations for future improvements.
Manage Operational Expenses for assigned cost centers; efficient use of budget, tracking and reporting expenses, and vendor accountability. Reporting out on a monthly and quarterly basis.
Partner with Real Estate, Facilities, Security, and Health and Safety to ensure compliance and best practices within the workplace.
Deploy Space Management principles by monitoring, tracking, and managing the physical workplace. Ensuring layout, workflow, storage, and aesthetics of spaces align with intended purpose, promoting efficiency and productivity.
Support the development of Workplace Services programs, projects and initiatives to align on services globally.
Manage ad hoc projects related to Workplace Services, operations and development.
Partner with People Team, Branding and Belonging, and other cross functional teams to develop local/ regional/global programs, initiatives, activities, and events to promote company objectives and create employee engagement.
Process and procedure development; Incorporate Change Management principles for successful implementation.
Build systems that ensure seamless and "effortless" operational excellence by developing scalable work process efficiencies through technology platforms.
Stakeholder management through strong working relationships, partnership, and effective communication.
Lead team members and cross-functional partners to create an inclusive and collaborative work environment.
Culture Champion through leading by example; following company policies, embracing ersity, and creating an environment of inclusion.
Ensure safety standards are being met at managed sites by holding a leadership role on Safety Committee in partnership with the Global Environmental Health & Safety Program Manager.
What We're Looking For On Your Resume
- 4+ years of workplace programs, facilities, employee experience, events, and/or site
management experience.
Familiarity with facility management principles and operations is a plus.
Experience in design and planning large scale events.
Requirement to be on-site during normal business hours, Monday-Friday, and an understanding that the nature of this work might necessitate some after-hours engagement or emergency response.
Strong customer service skills that involve solving more complex issues, actively listening to employee feedback and implementing suggestions for improvement.
Experience in organizing events and managing small projects efficiently.
Experience working with cross-functional teams.
Ability to collect and analyze feedback to improve workplace services.
A proven ability to be a self-starter capable of driving results without significant supervision.
Exceptional organizational skills, ability to multi-task and successfully coordinate multiple projects simultaneously; ability to prioritize activities effectively, while ensuring a high level of accuracy and attention to detail.
Ability to manage a workplace experience budget; analytical skills, financial management and reporting.
Creative program development, utilizing feedback to drive improvements.
Proficient with Google and Microsoft product suites, and other productivity software tools.
What You Should Know About This Team
Passionate: We're obsessed with creating amazing workplaces and believe they have a profound impact on employee experience and success.
Collaborative: We work cross-functionally, breaking down silos and building solutions together.
Innovative: We're always looking for new ways to improve the workplace, embracing technology and data-driven decision-making.
Global: We're a erse team with offices around the world, offering you exposure to different cultures and perspectives.
Our Team's Favorite Perks and Benefits
Qualtrics Experience Program - $1800 annually for an experience of your choosing (eligible after one year)
Wellness Reimbursement Program - $1200 annually ($300/quarter) for wellness related activities
We take pride in our office design aiming at fostering creativity from our city views to an open and collaborative workspace.
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified iniduals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
Not finding a role that's the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.
For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits.
Illinois Annual Pay Transparency Range
$65,500-$97,500 USD
bloomingtonhybrid remote workin
Title: Project Support Assistant
Location: Bloomington, MN, US
Full-time
Hybrid
Job Description:
Together, we own our company, our future, and our shared success.
As an employee-owned company, our people are Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use their erse talents and perspectives to solve humanity's biggest challenges in an ever-evolving world. With over 100 years of innovation in sustainable infrastructure and our expertise in engineering, procurement, consulting and construction, together we are building a world of difference.
Company: Black & Veatch Corporation
Opportunity Type: Staff
Relocation eligible: No
Full-time/Part-time: Full-Time
Project Only Hire: No
Visa Sponsorship Available: No
Why Black and Veatch?
Black & Veatch allows you to lend your talent and perspective to humanity's biggest challenges in a flexible environment where you are empowered to grow and explore new possibilities. We offer competitive compensation; 401K match and benefits that start day 1.
Our hybrid environment allows you to balance your work and personal life. At Black & Veatch, you own your career with purpose and meaning. You are empowered to grow and explore new possibilities at every step of your career journey. Bring your big ideas knowing you are safe to be who you are and speak up with concerns or questions and put your erse talents and perspectives to use.
#LI-LP1 #LI-Hybrid
The Opportunity
To provide clerical and project administrative support performing routine activities under general supervision and within defined procedures. May have regular contact with clients, suppliers, or company employees outside the immediate work area to exchange information.
The Team
As part of BV Operations, your skills will be aligned to projects that support our 3 market sectors- Governments & Environment, Energy & Process Industries, and Connectivity & Commercial. In roles like Engineers, Technicians, and Skilled Specialists you will be engaged with exciting projects across the globe. From small community improvements to grand-scale Mega Projects, you will be Building a World of Difference through infrastructure growth and development while learning and focusing on your own inidual development. The foundation of BV Operations provides the ability to move where your skills are needed and allows for a collaborative and innovative culture offering greater challenges and career development opportunities.
Key Responsibilities
- Completes simple paper filing activities
- Receives and distributes mail
- Faxes documents
- Copies documents
- Prepares files for archiving
- Distributes documents
- Performs scanning and electronic filing
- Answers phones
- Greets and directs visitors
- Assembles documents (reproduction and collation)
- Performs basic word processing and data entry
- Maintains simple spreadsheets
- Orders office supplies
- Maintains project calendar
- Arranges project-related meetings, travel and/or events
- Generates or distributes ad hoc reports using various business systems and databases to internal project team
- Generates simple documents, such as letters and memos
- May maintain personal calendar for project manager
- May route and track invoices
- Performs other general clerical duties as needed
- Creates expense reports for project team members
- Is coordinator of project communications
- Inidual contributor with no subordinates
Management Responsibilities
Inidual Contributor
Preferred Qualifications
- 2+ years relevant experience preferred
- High School Diploma or equivalent preferred
Preferred Skills:
- Basic MS Word skills
- Basic MS Excel and PowerPoint skills
- Basic MS Outlook skills
- Spelling and grammar skills
- Concentration and cognitive skills
- Initiative
- Interpersonal skills
- Attention to detail and reading comprehension
- Communication skills, including verbal and written skills
- Ethics and values
- Integrity and trust
- Ability to make decisions
- Problem-solving ability
- Expense Reporting Systems (Creating)
- Time Reporting Systems
- Time Reporting Policies and Procedures
- PeopleSoft and Blueprint Basic Users
- Telephony and Webconferencing
- Electronic Repository Systems
- Travel Systems
- Financial Information Systems/Business Reporting System
Minimum Qualifications
Basic word processing and spreadsheet skills needed. All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.
Certifications
Work Environment/Physical Demands
- Normal office environment. Extended periods of monitor viewing. Stooping, crouching, talking, grasping, hearing, keyboard input, turning pages, typing and writing. Ability to exert up to 10 pounds of force occasionally or a negligible amount of force frequently or constantly to lift, carry, push, pull, or move objects. Work involves sitting for extended periods of time.
- Hybrid or flexible work options may be offered after the first 90 days of employment based upon manager discretion, job performance and work assignments.
Competencies
Customer focus
Salary Plan
ADO: Administrative Services
Job Grade
012
Black & Veatch endeavors to make www.bv.com/careers accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process because of a disability, please contact the Employee Relations Department at +1-913-359-1622 or via our accommodations request form. This contact information is for disability accommodation requests only; you may not use this contact information to inquire about the status of applications. General inquiries about the status of applications will not be returned.
Black & Veatch is committed to being an employer of choice by creating a valuable work experience that keeps our people engaged, productive, safe and healthy.
Our comprehensive benefits portfolio is a key component of this commitment and offers an array of health care benefits including but not limited to medical, dental and vision insurances along with disability and a robust wellness program.
To support a healthy work-life balance, we offer flexible work schedules, paid vacation and holiday time, sick time, and dependent sick time.
A variety of additional benefits are available to our professionals, including a company-matched 401k plan, adoption reimbursement, tuition reimbursement, vendor discounts, an employment referral program, AD&D insurance, pre-taxed accounts, voluntary legal plan and the B&V Credit Union. Professionals may also be eligible for a performance-based bonus program.
We are proud to be a 100 percent ESOP-owned company. As employee-owners, our professionals are empowered to drive not only their personal growth, but the company's long-term achievements - and they share in the financial rewards of the success through stock ownership.
By valuing erse voices and perspectives, we cultivate an authentically inclusive environment for professionals and are able to provide innovative and effective solutions for clients.
BVH, Inc., its subsidiaries and its affiliated companies, complies with all Equal Employment Opportunity (EEO) laws and regulations. Black & Veatch does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender Identity and expression, disability, veteran status, pregnancy status or other status protected by law.
Notice to External Search Firms: Black & Veatch does not accept unsolicited resumes and will not be obligated to pay a placement fee for unsolicited resumes. Black & Veatch Talent Acquisition engages with search firms directly for hiring needs.
100% remote workdallasfort worthtx
Title: Risk Control Speciailst - TX
Location: This position can be performed remotely for candidates who reside in the Dallas/Fort Worth, Texas area
Job Description:
At EMC, we're all about working together to make an impact. As part of our team, you'll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts-always supporting each other to do our best work. Join us, and let's improve lives together.
Essential Functions:
Completes on-site risk control surveys of highly sophisticated current and prospective policyholders' operations, including in niche markets
Assesses and analyzes the exposure potential and existing controls and prepares risk control reports based on findings and communicates results to insured and agents
Provides consultation to policyholders regarding their operations, claims trends, and recommendations for improvement related to insured coverages, including developing written recommendations for policyholders to control hazards and to prevent or reduce exposure to insured losses
Consults with policyholders to understand their service needs and concerns and customizes consultative services to address loss drivers and exposures to meet insured's needs, as well as other identified areas of need
Serves as a primary technical resource within assigned specialized focus area and provides technical expertise and guidance to other Risk Control team members
Collaborates with other Risk Control team members and subject matter experts on advanced technical questions as needed
Provides updates to other departments such as Underwriting, Sales, and Claims to improve renewal decision making, including communicating unique observations identified to underwriting to aid in the decision making with accounts
Markets risk control functions in coordination with the branch team through agency visits, presenting at agency and association meetings, etc
Provides detailed explanation of business operations, hazards, and controls associated with coverages
Delivers advanced training and on-site loss control surveys for current and prospective accounts
Identifies accounts that would benefit from ongoing, routine service, and/or focused short-term service
Analyzes previous losses and current exposures for large complex accounts, utilizing specialized knowledge to develop appropriate service plan(s)
Provides comprehensive, tailored services, such as hazard control assessments, ergonomic surveys, or slip-fall surveys, to address loss drivers and exposures while meeting insureds' needs and documents in a service report
Develops positive relationships with accounts and agents
Other duties as assigned
Education & Experience:
Bachelor's degree, preferably in a safety, engineering, industrial safety, fire protection related field or equivalent relevant experience
Five years of experience in risk control or safety role, or related experience
Certifications such as certified safety professional preferred
Knowledge, Skills & Abilities:
Good computer skills, including Microsoft Office Suite
Strong knowledge of industrial, construction, fire, and commercial automotive safety
Good knowledge of various nationally recognized standards and codes, including OSHA, DOT and NFPA
Strong ability to understand and evaluate risk
Good ability to identify and visualize potential loss exposures
Strong problem-solving skills
Strong customer service skills
Ability to work effectively with others, as well as independently
Ability to multi-task and prioritize to meet deadlines
Good verbal and written communication skills, including documentation skills
Travel required; a valid driver's license with an acceptable motor vehicle report per company standards required if driving
The hiring salary range for this position will vary based on geographic location, falling within either of the following:
$90,635 - $124,914 or $99,924 - $137,714
A hiring range represents a subset of the full salary range. The actual salary will depend on several factors, including relevant education, skills, and experience of an applicant, geographic location, and business needs.
For information relating to the benefits EMC Team Members receive as part of a comprehensive rewards package, please visit www.emcins.com/careers.
Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws.
All of our locations are tobacco free including in company vehicles.
hybrid remote worklos alamosnm
**Title:**Executive Assistant
Location: Los Alamos United StatesJob Description:
Requisition ID req35320 Working Title Executive Assistant Position Grade 13 Position Summary UNM Los Alamos is seeking a highly motivated, detail oriented, and proactive Executive Assistant to serve as administrative support for the Chancellor. UNM Los Alamos is a branch campus located in northern New Mexico which serves the surrounding areas through higher education initiatives. We are a campus dedicated to supporting our community and growing our student population.
This position will offer executive support to the Chancellor and other members of leadership who work to meet the needs of the students and advance the campus strategic goals. The ideal applicant should be organized, be able to prioritize through effective time management and work independently with initiative. They should support student success and understand the confidential nature of the work being done. This person should also have outstanding communication skills to work closely with internal departments and external stakeholders.
See the Position Description for additional information.
Conditions of Employment Minimum Qualifications
High school diploma or GED; at least 2 years of experience managing at least one of the following functional areas: fiscal services, administration and/or human resources AND 3 years of additional experience directly related to the duties and responsibilities specified.
Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.
Preferred Qualifications
Preferred Qualifications:
- Demonstrated experience providing support for executive leadership
- Advanced scheduling experience
- Experience planning large-scale events
- Knowledge of staff hiring procedures
- Demonstrated self-motivation and a proactive, go-getting attitude, with the ability to work independently while consistently acting in the best interests of the University.
- Advanced verbal and written communication skills and the ability to work with a wide range of constituencies in a erse community
- Advanced level experience with Microsoft Office Suite, specifically, MS Outlook, Word, Excel and PowerPoint
- Records maintenance skills
- Conflict resolution and/or mediation skills
- Project management skills and the ability to resolve complex problems and issues
Additional Requirements Campus Los Alamos Department Los Alamos Branch Employment Type Staff Staff Type Regular - Full-Time Term End Date Status Exempt Pay Monthly: $4,236.27 - $5,950.53 Benefits Eligible This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information. ERB Statement As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid. Background Check Required Yes For Best Consideration Date 1/22/2026 Eligible for Remote Work Yes Eligible for Remote Work Statement Remote Fridays with the rest of campus. Remote days are at the discretion of supervisor and business needs. Application Instructions
Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.
Applicants please provide: 1. current resume, 2. cover letter, 3. three professional references
Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.
The University of New Mexico is committed to hiring and retaining a erse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.
The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.
100% remote worknj
Title: Customer Care Agent- Energy Efficiency
Location: Remote (Must be based out of New Jersey)
Job Description:
Energy Efficiency Customer Care Agent
Ready to make a difference?
As a Customer Service Representative our successful team members perform in a variety of exciting areas geared to deliver exceptional customer experience within ICF's commercial energy business. Our work includes inbound and outbound support for applicants and program participants across a wide portfolio via phone and online chat, and email.
ICF provides best in class customer and client support through our specialized energy efficiency team by leveraging state-of-the-art call center technology, online web chat, and efficient business processes within a paperless environment. Our team members are highly trained, customer-oriented professionals who are eager to continue learning and building their expertise within the unique area of energy-efficiency customer support.
Why you will love working here:
- Quality of life: Flexible workplace arrangements, work-life balance
- Investment of the community: Donation matching, volunteer opportunities
- Investment in you: Access to professional development resources, 401k matching, Employee Stock Purchase Plan
- And many, many more (Ask your recruiter for more details!)
What you will be doing:
- Non-scripted customer interactions via phone, email and software chat application. This includes status of rebates, scheduling, submittal procedures and discussions of program guidelines.
- Professional Outreach.
- Reviewing and assisting customers with energy application inquiries and program questions
- Provide technical assistance and guidance on energy efficient technologies and practices to companies participating in utility-sponsored programs
- Interface with customers and contractors participating in utility sponsored programs.
- Coordinate with or follow up on program quality control activities such as inspections and customer surveys as appropriate.
- Other administrative duties as assigned.
What we need you to have (minimum qualifications):
- High school diploma.
- 2+ Years of professional work experience
- 2+ years of proficiency with MS Word, Excel and other programs within the MS Office Suite.
- Must be able to pass background check with drug screening.
What we would like you to have:
- Previous sales or customer service experience preferred.
- Strong computer skills (data entry, database navigation) and ability to type 45-50 wpm.
- Ability to identify issues, analyze information, and develop solutions quickly.
- Professional, courteous, and cooperative attitude; strong team player.
- High energy, positive attitude, and enthusiasm; able to work independently and in a fast-paced environment.
- Strong organizational and analytical skills; able to manage multiple priorities.
- Willingness to work limited overtime when needed.
- Ability to sit for extended periods in a distraction-free environment.
- Takes pride in making a positive impact; eager to learn about the energy industry.
- Experience assisting erse program participants (homeowners, contractors) and troubleshooting application requirements.
Working at ICF
ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, iniduals with disabilities, and iniduals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email [email protected] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
Candidate AI Usage Policy
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at [email protected]. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$34,243.00 - $58,213.00
New Jersey Remote Office (NJ99)
100% remote workazcoidnm
Title: Customer Service Representative-Mountain/Pacific Time Zones
- Remote, Nevada, United States of America
- Remote, Arizona, United States of America
- Remote, Colorado, United States of America
- Remote, Idaho, United States of America
- Remote, New Mexico, United States of America
- Remote, Utah, United States of America
- Remote, Wyoming, United States of America
Job Description:
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success.
As a Customer Service Representative, you will provide routine service support to PNC customers who initiate contact with the Customer Care Center. This may involve questions regarding products, online directions, and their accounts. You will communicate directly with customers, as well as internal and external service partners to effectively resolve issues, questions, and service requests. This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations.
Employees must provide the following additional requirements for success in a virtual role:
- Work Space - A dedicated and confidential work space which includes a door that can be closed for privacy.
- High speed internet - High speed internet service with a direct wired connection to a cable or fiber modem and router, capable of at least 20 mbps download and upload speeds. This connection must not be DSL, Satellite, dial up, Cellular, Microwave, Broadband Powerline (BPL), or any other ISP that is not cable or fiber. You must have wired connection in the room with the modem and router. Wireless internet is not permitted/supported
Generally, this opening is expected to be posted for 48 business hours from 12/9/25, although longer with business discretion.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
- Performs customer service activities and initiatives for a broad range of products, services and problem resolution that occurs across multiple channels for our customers. Delivers CARES model to customers and service partners.
- Receives, investigates and responds to customer inquiries regarding products, services and issues via all channels through which customers are served.
- Resolves customer service inquiries and issues. Recommends appropriate solutions. Refers complex or reoccurring issues.
- Maintains high levels of customer satisfaction consistent with PNC's core values. Demonstrates commitment to quality through customer and service partner interactions.
- Documents customer interactions and completes service requests to minimize customer effort or additional action.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Accountability, Continual Improvement Process, Customer Interactions, Customer Service, Decision Making, Relationship Building, Results-Oriented, Technical Support
Competencies
Accuracy and Attention to Detail, Customer Experience Management., Decision Making and Critical Thinking, Effective Communications, Fraud Detection and Prevention, Knowledge of a Specific Customer Support Function, Managing Multiple Priorities, Problem Solving, Products and Services, Tech Savvy
Work Experience
Roles at this level typically do not require a university / college degree, high school diploma or GED, however may require related experience or product knowledge to accomplish primary duties. Typically <1 year of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s) and experience (including military service) may be considered.
Education
No Degree
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Pay Transparency
Base Salary: $34,000.00 - $59,800.00
Salaries may vary based on geographic location, market data and on inidual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or inidual performance.
Application Window
Generally, this opening is expected to be posted for two business days from 12/09/2025, although it may be longer with business discretion.
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at [email protected]. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified iniduals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of iniduals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
hybrid remote workseattlewa
Title: Surety Underwriting Assistant
Location: Seattle United States
Job Description:
Description
Liberty Mutual provides customers with peace of mind by protecting their most valuable assets. The company's commitment to customer-centricity is fueling a significant transformation. By operating with the agility of a tech startup within a Fortune 100 framework, Liberty Mutual is pioneering a digital disruption that aims to redefine the insurance experience.
The job location is Seattle, WA. The position is hybrid, in office twice a week.
At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects.
Responsibilities:
- Manage surety bond, agency, and processing transactions for assigned product lines or territories, ensuring accuracy and efficiency. This includes handling new business, renewals, cancellations, endorsements, and reinstatements.
- Oversee agency setup, licensing, appointment processing, and power-of-attorney issuance, while also resolving reconciliation issues. Maintain and update reports as needed.
- Provide support for underwriting functions like contract/commercial bonds and bid requests, ensuring compliance with state regulations. Deliver excellent customer service by addressing inquiries and ensuring satisfaction.
- Assist with customer inquiries, providing answers and follow-up to guarantee satisfaction. Demonstrate a strong understanding of agency management workflows, including commissions, licensing, compliance, and Power of Attorney processes.
- Apply knowledge of rating plans to accurately apply rates and assist with rating scenario entry. Retrieve and manage bond/agency-related documents with meticulous attention to detail.
- Utilize logical thinking and technical expertise in surety operations to complete tasks within established policies and procedures, optimizing business results. Perform general administrative tasks, including assisting Finance with collections and addressing billing/premium discrepancies.
- Offer technical support within the office, collaborating with the Department Application Specialist to resolve issues. Participate in User Acceptance Testing as required and undertake additional duties as assigned.
Qualifications
- High school diploma or equivalent required.
- 1+ year related experience required.
- Strong written and oral communication skills to correspond with office personnel and agents.
- Exceptional customer service skills.
- Demonstrates ability to work well on a team and independently.
- Good organizational skills.
- Competent and proficient with computer software applications utilized by Surety. Knowledge of surety bond processing preferred.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in
every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive
benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every inidual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
- California
- Los Angeles Incorporated
- Los Angeles Unincorporated
- Philadelphia
- San Francisco
atlantaaustinbostonchicagoga
Title: Associate Claims Specialist
Location: Suwanee United States
Job Description:
Description
Under direct supervision, develops the knowledge and skills needed to conduct thorough investigations, make decisions about liability / compensability, evaluate losses, negotiate settlements and manage an inventory of commercial property/casualty and disability claims by participating in a comprehensive training program, one-on-one mentoring, and on-the-job training. Assists in providing service to policyholders/customers on mid-sized and/or large commercial accounts.
This is a hybrid position. You will be required to go into the office twice a month if you reside within 50 miles of one of the following offices: Westborough, MA; Boston, MA; Suwanee, GA; Hoffman Estates, IL; Plano, TX. Please note this is subject to change.
Responsibilities:
- Investigates new claims by reviewing first reports of loss and supporting materials, determines the best first point of contact (claimants, customers, witnesses, etc.) to gather information regarding injuries or loss refers tasks to auxiliary units as necessary and posts file accordingly.
- Establishes action plans based on case facts, best practices, protocols, jurisdictional issues and available resources.
- Manages an inventory of property/casualty and disability claims (e.g. workers` compensation, general liability, commercial automobile, property, group benefits), evaluates compensability/liability and losses, and negotiates settlements within prescribed limits.
- Establishes accurate loss cost estimates using available resources, special service instructions, and market protocols.
- Confirms or denies coverage based on facts obtained during the investigation and advises policyholders as to proper course of action.
- Makes effective use of loss management techniques (e.g. Immediate Contact Plan, L9 check, Disability Management, open end release, first call settlements) and other resources.
- Updates files and provides comprehensive reports as required.
- Work on resolution in early life of a claim to avoid attorney representation.
- High volume of incoming claims.
- Time management skills are in need.
Qualifications
- Effective interpersonal, analytical and negotiation abilities required
- Ability to provide information in a clear, concise manner with an appropriate level of detail
- Demonstrated ability to build and maintain effective relationships
- Demonstrated success in a professional environment; success in a customer service/retail environment preferred
- Effective analytical skills to gather information, analyze facts, and draw conclusions; as normally acquired through a bachelor's degree or equivalent
- Knowledge of legal liability, insurance coverage and medical terminology helpful, but not mandatory
- Licensing may be required in some states
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in
every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive
benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every inidual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
- California
- Los Angeles Incorporated
- Los Angeles Unincorporated
- Philadelphia
- San Francisco
hybrid remote worknashvillenew york citynytn
Title: Client Solutions Coordinator- HFA (New York or Nashville)
Location: New York United States
Job Description:
The Harry Fox Agency (HFA) is looking for a Client Solutions Coordinator to join our team in New York City or Nashville. The Solution Coordinator will manage and respond to incoming emails, calls and mail from publisher clients, Rumblefish clients, licensees, and the general music user and publisher community to ensure client satisfaction and excellent customer service. The ideal candidate will be detail oriented, have excellent communication skills, and share our passion for supporting the music industry by simplifying the rights process.
What You Will Be Doing:
- Managing a large volume of incoming emails on a daily basis and responding within the desired timeframe.
- Assisting publishers in submitting song copyright claims to index in the HFA Song Database.
- Assisting licensees and Songfile users in obtaining mechanical licenses from our platforms.
- Assisting with the set up for HFA Online Accounts.
- Assisting with account set up for Electronic Funds Transfer.
- Maintaining a proper audit trail of correspondence.
- Maintaining the Name and Address, Agreements Authorizations portal and HFA Song Database. This includes processing dispute resolutions, signed agreements, estate transfers, song claims, catalog administration changes, warning codes and account holds.
- Providing phone support to HFA affiliated publishers.
What Makes You Qualified:
- Bachelor's degree in music business, business administration, related field or equivalent experience.
- Up to 2 years professional work experience in the Music/Entertainment and/or Customer Service Industries.
- Excellent written and verbal communication skills.
- Strong time management and organizational skills.
- Ability to work in a fast-paced environment and effectively manage work to meet deadlines.
- Must be able to work both independently and collaboratively within a team.
- Ability to maintain a positive work environment and communicate in a professional manner with clients, colleagues, and managers.
This is a hybrid role that will require you to commute to our New York City or Nashville office a minimum of three days a week.
evansvillehybrid remote workin
Supervisor Billing Services
Location: Evansville United States
Full-Time
Hybrid
Salary Range: $63,190.40 USD to $94,785.60 USD
Job Description:
Join our Team
We are looking for a compassionate, caring and dedicated Supervisor Billing Services to join our team and help us continue our tradition of excellence.
Benefits
We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. In addition to our robust healthcare and retirement plans, we offer:
- Flexible work schedules - Full time/part time/supplemental - Day/Eve/Night
- Onsite children's care centers (Infant through Pre-K)
- Tuition reimbursement
- Student Loan Repayment Program
- Payactiv-earned wage benefit-work today, get paid tomorrow
- Free access to fitness centers
- Career advancement opportunities
Job Overview
This position is responsible for managing and supervising the day-to-day activities of the specific area of responsibility, which is either PB Charge Capture/Claims, PB Insurance Follow-up, HB Billing, HB Insurance Follow-up, SBO Customer Service, SBO Bad Debt/Charity, SBO Payment Posting, or SBO Refunds. This position provides leadership, guidance, and supervision to the Patient Financial Services staff by providing a positive and team-oriented environment for all employees. This person works directly with other Supervisors/Managers to address and correct problems as they occur on a day-to-day basis. This position is responsible for developing process improvements and ensuring that these improvements are implemented across the entire department or throughout the revenue cycle to continuously improve cash flow for Deaconess Health System. This position is responsible for ensuring that all billing and posting is proper, compliant, and timely. This position is considered to be a super user of the billing system to ensure that the system is being used and maintained properly.
Education and Experience
HS Diploma or GED required. Bachelor's degree preferred. Minimum of two years supervisory experience in addition to a requirement experience in a similar capacity.
Salary and Compensation
We aim to offer a salary that reflects the experience you bring to our team. While the posted range shows the full potential for this role, most offers are made within a range that aligns with typical experience levels for similar positions.
HRS
M-F 8:00-4:00 PM
Work From Home/Hybrid
Hospital Billing Follow Up
Supervisor Billing Services
Title: Customer Service Representative - Translator
Location: Stevens Point, WI, Goldsboro, NC, Freeport, IL
Full time
job requisition id
JR-140380
Job Description:
Sentry is currently seeking an inidual to translate verbally or rewrite documents in specified language following established rules
What You'll Do
As the translator for Sentry Insurance, you will translate verbally phone conversations and rewrite documents in both English and Spanish. This inidual would also follow a hybrid work model and is eligible to work out of our Stevens Point, WI, Freeport, IL or Goldsboro, NC office locations. For Sentry, our flexible schedule would be Mondays and Fridays are optional work from home days and Tuesday, Wednesday and Thursday are in office days.
Additionally, you'll:
Participate on phone calls between Sentry and Claimants
Interpret various dialect meanings while translating verbally or in written form
Provide translation services to all Sentry offices
Translate a high volume of calls daily
Provide a high quality of customer service for internal and external customers
What It Takes
Associate Degree or equivalent work experience
0-2 years of related work experience
Excellent ability to speak, read and write fluently in English and Spanish
Familiar with various dialect meanings in both English and Spanish
Previous experience in the insurance field is desirable
Ability to meet tight deadlines, maintain confidentiality and provide work direction.
New Hires coming to us will receive in total a $1000 Sign-on Bonus: $1500 Sign-On Bonus for Bilingual over the course of one year
New Hires coming to us with a Property & Casualty Producers license will receive in total a $1,000 sign-on bonus paid over the course of 6 Months in addition to our new hire sign-on bonus
Positions filled in Freeport, Illinois this position will pay $15.27 - $21.00
What You'll Receive
At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you'll receive.
- Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday you'll work in office.
- As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will provide equipment for your home office.
- Meal Subsidy available for associates who report to an office.
- 401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future.
- Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program
- Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off
- Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle.
- Well-being and Employee Assistance programs
- Sentry Foundation gift matching program to encourage charitable giving.
About Sentry
We take great pride in making Forbes' list of America's Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction.
Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we're one of the largest and financially strongest mutual insurance companies in the United States. We're rated A+ by A.M. Best, the industry's leading rating authority.
Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.
hino remote workwailuku
Title: Customer Service Associate (HELE Hillside | Part-Time)
Job Description:
Location:
Wailuku (HELE Hillside), HI, US, 96793
Job Function: Retail
Requisition Number: 5560
Customer Service Associate (HELE Hillside | Part-Time)
HELE Customer Service Associate
Salary Range: $18.50 - $22.50 Hourly
$3.00 shift differential eligibility
Work Location: 1495 Lower Main St, Wailuku, HI 96793
The Opportunity:
- Howzit! We are Par Pacific Holdings, Inc., voted Ho’okela Awards 2024 Retail Team of the Year and ranked #1 for 2023 on Hawaii Business magazine's Top 250 list of the state's largest companies by revenue
- This position, in one of our HELE convenience stores, is a great place to set out on a career path in our organization
- Join our ohana -- we truly care for our employees and promote a close-knit atmosphere
- We welcome and encourage input from all employees, and you'll become part of a team that includes driven, creative thinking, and hardworking professionals who love to win
Primary Job Responsibilities:
- Consistently provide prompt and courteous customer service; may be required to assist customers at the gas pump
- Accurately ring up all sales on POS system, complies with all cash handling procedures including other payment types for products sold
- Responsible for all cash, and other forms of tender, (i.e coupons)
- Comply with company policies and store procedures, including all safety and environmental policies and procedures
- Responsible for receiving, stocking & organizing merchandise
- Assist in maintaining proper inventory levels and shift audits
- Adopt, comply with, and participate in all safety programs and trainings, attend mandatory job related meeting/trainings as needed
- Perform cleaning duties necessary to maintain site cleanliness inside and out, and basic upkeep and/or cleaning of all equipment on the site. Assist with identifying equipment problems and report as needed
- Be a positive team-player, work cohesively with other employees, and contribute to a positive work environment
- Perform all duties with minimal supervision, and may be required to work flexible hours, attend job-related meetings and other duties as assigned
Note: This description is intended to give you a general overview of the position. Additional responsibilities and opportunities may be identified based on current business needs.
Physical Demands:
- Ability to stand and/or walk for an entire shift
- Ability to see with 20/40 vision (corrective lenses acceptable) in order to see numbers on store inventory levels, items purchased, gas pumps in operation, and problems that may occur with gas pumps
- Ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations
- Ability to follow safety procedures (eg. respond to safety alarms, contact 911 for emergencies)
- Frequent reaching overhead, gripping, wrist movement, and finger dexterity required to restock inventory, package items sold, operate POS system, receive payments, issue change, operate gas pumps, wipe pumps, maintain store grounds, and general housekeeping
- Frequent squatting and kneeling required for obtaining and/or replenishing items
- Ability to push/pull with arms up to a force of 20 pounds (i.e. utilizing a hand-truck)
- Frequent lifting of 20 pounds or less from floor to waist, overhead and carry a short distance
- Sometimes required to lift in excess of stated conditions up to 50 pounds
- Ability to climb a stepladder to stock or retrieve materials and/or place or remove signs
Note: There may be exposure to gas fumes and solvents, and occasional noise.
Qualifications:
- To meet the basic qualifications for this role you will be at least 21 years of age or older and have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship.
Additional qualifications include:
- High School Diploma or GED preferred
- Experience in retail sales and handling cash preferred
- Perform basic math accurately
- Ability to communicate in English (orally and in writing), including proficient telephone communication skills
- Ability to work various shifts as scheduled, and arrive on time
- Ability to work with equipment, tools and materials as required
- Ability to perform essential duties and work in the conditions as described
Benefits
Part-time employees working at least 20 hour per week are offered our Employee Assistance Program, can enroll in our company’s 401k plan and are able to purchase company stock at discounted prices. Part time employees are also granted 29 hours vacation starting the first day after their 1-year anniversary date. Thereafter, they will accrue vacation bi-weekly based upon years of service.
About Us
We're part of a corporation, which has a presence in Texas, Hawaii, Montana, Wyoming, Washington, and Idaho. This position, in one of our HELE convenience stores, is a great place to set out on a career path in our organization that could lead to Senior Customer Service Associate, Assistant Store Manager, Store Manager, Retail Area Manager, Operations, Marketing and/or Logistics.
Our Retail Operations
We own and operate 90+ retail locations in Hawaii under the HELE brand and 30+ retail locations in Washington and Idaho under the nomnom brand.
Our Headquarters
Par Pacific Holdings, Inc., based in Houston, Texas, owns, manages, and maintains interests in energy and infrastructure businesses. We are a growing energy company focused on renewable and conventional fuels in the Western United States. Par Pacific also owns 46% of Laramie Energy, LLC, a natural gas production company with operations and assets concentrated in Western Colorado. Our common stock is publicly traded on the NYSE under the trading symbol "PARR".
Our Refineries and Logistics Operations
We own and operate refineries in Hawaii, Montana, Washington, and Wyoming, with total operating throughput capacity of over 218 Mbpd. Par Pacific owns and operates one of the largest energy networks in Hawaii with 94,000 bpd of operating refining capacity, a logistics system supplying the major islands of the state and 90 retail locations. In the Pacific Northwest and the Rockies, Par Pacific owns and operates 124,000 bpd of combined refining capacity and related multimodal logistics systems.
Par Pacific is an Equal Opportunity Employer
Par Pacific prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information or any other status protected by applicable law.
Title: Patient Services Rep (FLOAT TEAM PART-TIME)
Location: Camden United States
Job Description:
About Us
At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short Description
Greets patients and guests utilizing AIDET while providing an inidualized excellent patient service experience. Provides patient support and keeps informed of delays. Takes appropriate action including offering alternatives.
Performs all registration functions including full registration as well as updating/validating demographics, identification, insurance information and completing verification and obtaining signatures. Performs and documents patient outreach for messages received in front desk pool, Mychart messaging and confirmation calls.
Utilizes kiosks, tablets and other technology to assist patients upon arrival (meet the patient where they are). Requires ability to stand and walk for periods of time depending on location for two to eight (2-8) hours per assigned shift.
Makes appointments, including follow-up appointments for patients in a high customer service environment in an efficient and timely manner across the healthcare continuum including physician office visits, imaging, and lab post-visit and during patient outreach.
Collects co-pays and outstanding balances. Reviews and reconciles cash drawer on daily basis. Accurately and efficiently performs many non-clinical administrative duties, including but not limited to in-basket and telephone communication, documentation in medical record, obtaining reports and medical records, completion of insurance and/or disability forms, precertification and/or authorizations, referrals and workqueues such as patient reg, referrals, etc. Complies with procedures for transcription of orders (radiology and/or scheduling).
Performs and documents in a timely and efficient manner patient outreach and call backs for messages received in pool, MyChart messaging and confirmation calls.
Fulfills organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergencies. Successfully communicates with multidisciplinary team members and patients upholding our Mission, Vision and Values and adhering to Code of Ethical conduct. Maintains working knowledge of regulatory standards and is accountable to sustain these standards in daily operations.
Requires flexibility and the ability to multitask in a face paced environment and adjust to the patient volume.
Other duties as assigned by the manager.
Experience Required
- Minimum one year of recent registration or billing experience working in a medical facility preferred.
- Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred.
- Epic experience preferred.
- Excellent organizational, written/verbal communication and teamwork skills.
- Demonstrated performance of excellent customer service skills.
Education Requirements
High School Diploma or equivalent required.
License/Certification Requirements
NAHAM Certified Healthcare Access Associate (CHAA) certification preferred.
Special Requirements
Customer service-oriented attitude/behavior as well as a pleasant and poised demeanor and excellent phone etiquette.
Must possess excellent communication skills both verbal and written. You must be skilled in the use of computers.
Salary Min ($)
USD $17.50
Salary Max ($)
USD $27.00
100% remote workcanada
Title: Lifecycle Marketing Manager
Location: Canada
Type: Remote
Workplace: remote
Category: Marketing
Job Description:
Hi, I’m Kristian, a Senior Growth Marketing Manager here at Jane. I joined Jane about 6 months ago because I deeply believe in our mission to help the helpers, and I was genuinely excited to market a brand I was already a user of. My team focuses on helping future customers choose Jane and helping existing customers love Jane even more. Our work spans acquisition, retention, expansion, and referrals, and together we support the full customer journey in a way that reflects care, curiosity, and impact.
This role is especially meaningful because you would be stepping in as Jane’s first dedicated Lifecycle Marketing Manager. The foundation is here, but we’re ready for someone who wants to take ownership, bring clarity, and build a thoughtful lifecycle strategy that ties together all the moments that matter. You’ll partner closely with content, product marketing, integrated campaigns, compliance, and marketing ops to deliver a cohesive, human customer experience.
If you enjoy both strategy and hands-on execution, and you want to make a real impact in a high growth environment, you’ll thrive here.
What Impact We’re Looking for You to Make
- Strengthen Jane’s customer journey by designing and owning lifecycle programs that help practitioners activate quickly, discover value, and stay engaged.
- Improve performance across onboarding, nurture, upsell, and winback journeys through segmentation, behavioral triggers, and thoughtful iteration.
- Collaborate closely with cross-functional teams to deliver human, helpful, and delightful messaging across channels.
- Use experimentation and data to refine lifecycle touchpoints and improve KPIs like activation, adoption, retention, and conversion.
- Create scalable lifecycle foundations and ensure strong data hygiene and compliance practicesUse automation tools and customer data to build audiences and refine targeting
The Experience We Feel We Need
- 5 to 7 years of experience in lifecycle, email or CRM
- 3 or more years building automated journeys in tools like HubSpot, Braze, or Iterable.
- Experience designing full funnel programs across onboarding, nurture, upsell, and retention.
- Strong in segmentation, personalization, A/B testing, and multi channel campaign execution.
- Ability to interpret data using tools like Looker, Google Analytics, or Tableau to guide decisions, with bonus experience in B2B SaaS or lead scoring.
More About Jane
Jane is a founder-led, high-growth SaaS company born in North Vancouver, British Columbia. We’re now a team of more than 700 people working remotely across Canada, the US, and the UK, united by our mission to help the helpers.
We build the products and tools that thousands of clinics rely on every day to run their businesses, care for their patients, and grow their communities. That level of impact means every person at Jane plays an important role in how we show up for our customers. We’re all responsible for being deeply connected to their needs, obsessed with improving their experience, and proud of the difference our work makes in their day-to-day lives.
Jane is growing fast, and that growth brings exciting challenges that call for adaptability, resilience, learning agility, and humility. We’re proud of what we’ve built and quick to admit what we don’t know yet. We listen, learn, and adjust as we go. We’re also embracing the possibilities of AI, using it to work smarter, improve our systems, and create even better experiences for our customers and our team.
Our goal isn’t just delivery, it’s delight. We move quickly, communicate openly, and solve real problems together. If you’re energized by ambiguity, motivated by impact, and eager to learn with others, you’ll thrive at Jane.
Compensation & Benefits
At Jane, we’re committed to paying fairly, clearly, and above all, paying for growth. This role has an annual salary range of $118,800 to $185,500. While that is a large range, it is intentional. It reflects the full growth journey someone might take in the role, from developing skills early on to becoming highly proficient and ultimately achieving excellence.
Most new hires join at the accomplished stage, which for this role represents an annual salary of $141,000. A starting salary below this typically indicates a candidate with strong potential who is still developing key skills. Salaries above this usually apply to existing team members who have made a significant impact and bring deep Jane-specific knowledge.
We believe in paying for growth. You’ll have regular career development conversations with your manager and your compensation will grow as you gain experience and contribute meaningfully to our mission.
Paying clearly is one of our compensation fundamentals. Watch this short video to learn how our salary bands are set. You’re also encouraged to ask questions about compensation at any point during the interview process.
We also offer a comprehensive benefits package, You can learn more about it here!
lewisvilleno remote worktx
Title: Part-Time Assistant Manager
Location: Lewisville United States
Job Description:
Apply in ~60 Seconds
Join Our Team:
A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning - a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide.
Role Summary:
Cinemark Assistant Managers assist in the overall operation of the theatre. They ensure policies and procedures are being followed and operational standards are achieved. They are cross trained in all departments to support where needed, and to provide inspirational training to all Employees. The Assistant Manager can become a Senior Assistant Manager followed by Theatre Manager or General Manager after finishing the Management Accreditation Program and working for a minimum of six months.
Responsibilities:
The essential duties and responsibilities of an Assistant Manager include, but are not limited to, the following:
- Follows the direction of the General Manager
- Supports General Manager's decisions in communication with the staff
- Responsible for working in all departments and all theatre job functions
- Trains and coaches Team Members in their specific job functions
- Assists in the preparation of administrative and special reports for the General Manager
- Observes and participates in the inspection of the theatre building, parking lot, landscaping, Cinemark property, roof and exterior signage, and equipment condition
- Reports the need for building, property, and equipment repairs to General Manager
- Ensures that theatre Team Members follow the dress code
- Interacts with Guests for improved service in the theatre and ensures that Team Members are providing superior Customer service
- Learns and follows the policies and procedures as established in Cinemark's Guidelines. Enforces these with all Team Members fairly and consistently
- Reports all Employee relations issues to the General Manager (In the absence of the GM, management should report Employee relations issues to www.convercent.com)
- All management members must follow the Employee Relations Reporting Protocol
- All management members are held at a high work ethic standard and code of conduct
- Consistently identifies and sanitizes Employee and Gust high-contact
- Properly utilizes Personal Protective Equipment while completing position-specific tasks
- Adapts to the frequency and scope of required cleaning tasks
- Properly addresses any safety or security issues (trip hazards, lighting, suspicious persons, etc.)
- Performs other work-related duties as assigned
Requirements:
- Must be at least 18 years of age
- High School or G.E.D. graduate preferred
- Completion of three basic courses (Management Foundations, Annual Certifications, and MAP Core) within Cinemark's Management Accreditation Program
- Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required
- Management members who work with alcohol are required to complete a Safe Alcohol Service training program
- Availability to work flexible hours which include evenings, weekends, and holidays
- Requires regular and consistent attendance
- Has an energetic and friendly attitude during each shift
- Provides excellent Guest service
- Accurate cash handling and basic math skills
- Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities. Must be able to effectively and regularly converse in and comprehend English
- Ability to work in a team environment and independently
- Ability to take and follow direction
- Responds with a sense of urgency
- Excellent time management, organizational skills, and attention to detail
- Ability to train and lead others
- Must be able to resolve conflict
Physical and Environmental Requirements:
- Frequent bending, kneeling, and lifting up to 50 lbs.
- Frequent standing, walking and reaching around the theater.
- Noise level may be moderate to high at times.
- Be able to work in a standing position for extended periods of time.
Benefits Available:
At Cinemark, we believe every team member should feel like a hero. Each career comes with a variety of blockbuster benefits for both hourly and salaried team members.
- Employee Discount
- 401(k) Matching*
- Growth Opportunities
- Education Assistance*
- Health Benefits*
- Parental Leave*
- Paid Time Off*
- Daily Pay*
- Free Movies*
- Benefits may vary by career category, so be sure to check the specific details on our career site.
DISCLAIMER: This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the job description, as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description.
mino remote workplymouth
Title: Part-Time Inventory Coordinator (Plymouth, MI)
Location: Plymouth United States
Job Description:
This position is located at:
44441 W. Ann Arbor Rd., Plymouth, Michigan 48170
SUMMARY
The Inventory Control Coordinator is responsible for the overall integrity and maintenance of a store's inventory. The duties of the job require 20‐30 hours per work week dedicated to the sustaining of the store's inventory levels to ensure the right product is in the right place at the right time. They are to consistently provide amazing customer service to both internal and external customers while being involved and motivated toward the goals of the entire store operation with a willingness to assist in any area they are needed.
Participates in all Inventory Coordinator training and consistently trains and shares knowledge with other store associates to eliminate gaps in customer service.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following (Other duties may be assigned as needed):
Review and transmit Ace replenishment orders, and properly receive POs and credit POs from non‐Ace vendors. Routinely checks Ace net prior to truck delivery for any customer online orders and alert staff to set the merchandise aside for customer pickup.
Facilitates receiving the replenishment truck upon arrival at the store. Breaks the truck down according to the standard operating
procedures.
Responsible for receiving the Ace replenishment truck in the Eagle system after the merchandise has arrived. Ensure all outs are recorded by shooting the location with the RF gun and follows all processes to correct the errors (AceNet claims filed and credit POs complete).
Responsible for maintaining supply levels for the daily operation of the store. Reconcile defective merchandise on a weekly basis and file AceNet claims to receive credit on defective merchandise.
Maintains on hand integrity throughout the store by reviewing inventory discrepancies to determine the cause of the discrepancy. Counts must be adjusted as needed after the matter has been properly researched.
Maintain oversight of the following functions within the store operation: price change completion, integrity of location codes, mark down sellable store use items through the POS system, mark down non‐sellable store use items such as miscut keys and used colorant.
Compensation Details:
$15/HR
Create Job Alert
Equal Opportunity Employer
Great Lakes Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of ersity and leveraging the skills and talents of all people to the mutual advantage of each inidual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.
100% remote workcanada
Title: Team Lead, Account Security & Risk
Location: Remote
Type: Permanent Full Time
Workplace: remote
Category: Client Experience
Job Description:
Your career is an investment that grows over time!
Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money. Using smart technology, we take financial services that are often confusing, opaque and expensive and make them transparent and low-cost for everyone. We’re the largest fintech company in Canada, with over 3+ million users who trust us with more than $100 billion in assets.
Our teams ship often and make an impact with groundbreaking ideas. We're looking for talented people who keep it simple and value collaboration and humility as we continue to create inclusive and high-performing teams where people can be inspired to do their best work.
About the team:
As a Team Lead on the Account Security & Risk team, you will lead efforts to ensure a safer online experience for our clients and platform. This role is crucial in bridging Wealthsimple’s Client Experience team with our Security team, fostering collaboration to mitigate risks and protect client interactions.
In this role, you will:
- Be accountable for the performance and monitoring of a group of 6-12 CXAs, focusing on both input and output metrics.
- Input Metrics: Adherence, handle time, missed pings (live services), resourcefulness.
- Output Metrics: First Response Time, Resolution Time, CSAT, QA, Solves/Hour.
- Optimize intraday channel performance.
- Lead employee development, coaching, and mentoring through: weekly 1:1 meetings, monthly “Grow” sessions, & quarterly performance reviews.
- Actively engage with clients by assisting CXAs with challenging cases or handling escalations directly.
- Set a high-quality bar through consistent QA evaluations and provide timely feedback to both iniduals and the team.
- Actively contribute to the team’s evolution and improvement.
- Develop a broad understanding of Wealthsimple products and services, ensuring effective collaboration with cross-functional stakeholders to drive the best outcomes for our most valuable clients.
What does the ideal candidate look like?
- A natural coach with a proven track record of success, helping those around you thrive. You excel at not only sharing best practices but also assisting with development plans to help colleagues achieve their career goals.
- Accountable for results, keeping close tabs on your team’s performance daily. You celebrate successes and step in to course-correct when needed.
- Thrive in client-facing situations, with expert de-escalation skills and a knack for turning challenging situations into memorable client experiences.
- Resilient, viewing challenges as opportunities to improve the client experience and maintaining a glass-half-full attitude through obstacles.
- Embrace Wealthsimple’s “debate and commit” principle—defending your position but focusing on execution once a decision is made.
- Set a high bar, as this team also serves Wealthsimple’s most valuable clients, aiming to be the best of the best.
Core capabilities:
- A general understanding of fraud, AML prevention, cybersecurity, and risk management best practices is crucial for effectively guiding the team in identifying and addressing security and regulatory threats during client interactions. Strong analytical skills, meticulous attention to detail, and a proactive mindset are essential for spotting patterns or anomalies that may indicate potential threats or more significant incidents when reviewing team interactions or client transactions.
- A problem-solving mindset is key to identifying gaps and opportunities to improve processes, efficiency, and resolution times, ultimately enhancing the client experience in complex and challenging situations. Exceptional communication skills are vital for managing escalations, coordinating with internal teams (Fraud, Security, AML, Compliance, etc.), law enforcement, and other stakeholders, while maintaining trust, confidentiality, and a positive client experience.
- A strong ability to inspire and lead the team through change management is essential, especially as they handle high-pressure situations and uphold strict compliance and ethical standards to protect both clients and the organization.
Requirements
- Minimum of 3 years of leadership experience.
- Proven track record of success, supported by measurable results.
- Experience handling client escalations.
- Successfully coached iniduals to advance in their careers.
- Experience managing client interactions involving risk or fraud.
- Must be okay with working some evenings and weekends.
Nice-to-haves:
- Bilingual, fluent in both French and English.
- CSC (Canadian Securities Course) designation
Why Wealthsimple?
Competitive salary with top-tier health benefits and life insurance
Retirement savings matching plan using Wealthsimple for Business
20 vacation days per year and unlimited sick and mental health days
Up to $1,500 per year towards wellness and professional development budgets respectively
90 days away program: Employees can work internationally in eligible countries for up to 90 days per calendar year
A wide variety of peer and company-led Employee Resource Groups (ie. Rainbow, Women of Wealthsimple, Black @ WS)
Allocated number of Wellness Days that can be scheduled over the course of the year!
We’re a remote-first team, with over 1,000 employees coast to coast in North America. Be a part of our Canadian success story and help shape the financial future of millions — join us!
Read our Culture Manual and learn more about how we work.
Technology & Innovation at Wealthsimple
We believe the future belongs to those who innovate boldly. At Wealthsimple, every team member is expected to lean into new technologies, including AI, and tooling to rethink how we work, solve problems faster, and create even greater value. We're looking for people who are not just comfortable with change but energized by it. Our commitment is to build a company that evolves at the pace of the world around us, and we want you to help lead that future.
DEI Statement
At Wealthsimple, we are building products for a erse world and we need a erse team to do that successfully. We strongly encourage applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement
Wealthsimple provides an accessible candidate experience. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know, and we will work with you to provide the necessary support and make reasonable accommodations to facilitate your participation. We are continuously working to improve our accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
100% remote workus national
Title: Senior Software Engineer, Go - LLM Team
Location: United States
Job Description:
About AssemblyAI
At AssemblyAI, we’re building at the forefront of Speech AI, creating powerful models for speech-to-text and speech understanding available through a straightforward API. With more than 200,000 developers building on our API and over 5,000 paying customers, AssemblyAI is helping unlock and support the next generation of powerful, meaningful products built with AI.
Progress in AI is moving at an unprecedented pace– and our team is made up of experts in AI research that are focused on making sure that our customers are able to stay on the cutting edge, with production-ready AI models that are constantly updating and improving as our team continues to improve accuracy, latency, and what’s possible with Speech AI. Our models consistently rank highest in industry benchmarks for accuracy, outperforming models from Google and Amazon, and up to 30% fewer hallucinations than OpenAI’s Whisper. Our models power more than 2 billion end-user experiences each day, helping companies better understand customer feedback, run more productive meetings with automated meeting notes, and helping improve childhood literacy via ed tech tools.
We’ve raised funding by leading investors including Accel, Insight Partners, Y Combinator’s AI Fund, Patrick and John Collision, Nat Friedman, and Daniel Gross. We’re a remote team looking to build one of the next great AI companies, and are looking for driven, talented people to help us get there!
About the Role
We're seeking an exceptional Senior Software Engineer to join our LLM team. This role is focused on building and maintaining our LLM gateway service—a unified API platform that connects customers to multiple LLM providers. You'll work on high-impact projects that directly solve customer problems, improve their AI and agentic workflows, and ensure reliable access to the best models for their use cases.
This is a deeply customer-focused role. You'll work closely with our customer success team to understand customer challenges, help optimize their prompt strategies, build features that address their pain points, and ensure our service reliably delivers value. We're looking for someone who combines software engineering excellence with genuine curiosity about how customers use AI and a drive to make their lives better.
As a Senior Engineer, you'll drive technical execution within the team, taking ownership of significant features and integrations while mentoring more junior engineers. You should be passionate about writing clean, maintainable code, implementing comprehensive testing strategies, and building highly reliable systems in service of solving real customer problems.
This role requires close collaboration with customer success, product managers, external API providers, and other engineering stakeholders. You'll need to balance technical excellence with pragmatic delivery in a fast-paced startup environment where uptime, reliability, and customer success are critical.
What You'll Do
Solve Customer Problems
Partner closely with the customer success team to understand customer use cases, challenges, and integration needs
Translate customer pain points surfaced by the CS team into technical solutions and product improvements
Build features and tooling that directly address customer needs and improve their workflows
Provide technical guidance and expertise to the customer success team to help them support customers effectively
Drive Technical Execution
Own and deliver complete features and integrations within our LLM gateway service
Build and maintain integrations with multiple LLM providers and AI services (OpenAI, Anthropic, Google Vertex, AWS Bedrock etc.)
Write clean, maintainable, well-tested code following best practices
Design and implement scalable, fault-tolerant solutions with appropriate abstractions
Proactively identify and address technical debt, reliability issues, and code quality concerns
Participate in on-call rotation to ensure service reliability and rapid incident response
Elevate Engineering Standards
Conduct thorough code reviews focused on maintainability, testing, reliability, and architectural concerns
Ensure proper test coverage across unit, integration, and end-to-end testing levels
Improve code maintainability and extensibility through targeted refactoring
Contribute to runbooks, incident postmortems, customer-facing documentation, and knowledge sharing
Identify bottlenecks and propose solutions to improve team velocity and system reliability
Build and Collaborate
Work closely with product, customer success, and engineering teams to deliver solutions
Collaborate with external API providers to troubleshoot integration issues and improve reliability
Translate ambiguous customer requirements into well-scoped technical work
Proactively communicate status, risks, and blockers
Mentor junior engineers on coding standards, reliability practices, and customer-centric thinking
Participate in architectural discussions and contribute to technical decisions
What You'll Need
Core Requirements
5+ years of professional software engineering experience
Strong proficiency in Go with demonstrated ability to write production-quality code
Hands-on experience with LLM APIs (OpenAI, Anthropic, etc.) and understanding of prompt engineering concepts
Experience building or working with API gateways, proxies, and rate limiting systems
Deep experience with prompt engineering, chain-of-thought, few-shot learning, and other LLM optimization techniques
Experience building applications with llms or ai agents with cascading architectures
Solid understanding of software engineering fundamentals:
Data structures and algorithms
System design and architectural patterns
Testing strategies (unit, integration, end-to-end)
Code review practices and technical collaboration
Experience with:
RESTful APIs and distributed systems concepts
Building or integrating with third-party APIs
SQL and database design
Version control (Git) and CI/CD pipelines
Containerization (Docker) and cloud infrastructur
Strong communication skills and ability to collaborate effectively with cross-functional teams
Track record of delivering high-quality, reliable software in a fast-paced, team environment
Ability to thrive in a startup environment with changing priorities and rapid iteration
Nice to Haves
Experience with AWS services (ECS, Lambda, ElastiCache/Redis, RDS, S3, CloudWatch, API Gateway)
Experience with monitoring and observability tools (Datadog, CloudWatch)
Experience with request routing, load balancing, and traffic management
Experience with circuit breakers, retry logic, fallback strategies, and fault tolerance patterns
Understanding of API design, versioning, and backward compatibility
Experience working closely with customer success or support teams
What We're Looking For
This role requires someone who is:
Customer-obsessed - You genuinely care about solving customer problems and making their lives easier, working through the customer success team to understand and address their needs
Excellent at software fundamentals - You write code that others want to emulate
Quality-focused - You care deeply about testing, documentation, and maintainability
Reliability-obsessed - You understand that uptime and performance directly impact customer trust
LLM-savvy - You understand prompt engineering, model capabilities, and how to help customers get the best results
Integration-savvy - You've wrestled with third-party APIs and know how to build resilient integrations
Collaborative - You work well with erse stakeholders and partner effectively with customer success teams
Communicative - You can explain complex technical concepts clearly to teammates and cross-functional partners
Growth-minded - You're curious, eager to learn, and want to expand into platform and infrastructure engineering
Pragmatic - You balance perfection with delivery and understand trade-offs
Team-oriented - You improve not just the code, but the team's overall effectiveness
Proactive - You anticipate problems before they become incidents and build systems defensively
Empathetic - You put yourself in the customer's shoes and design solutions accordingly
We're looking for the best person for this role - someone who can hit the ground running while growing with the team. The ideal candidate brings strong software engineering discipline, a passion for AI/LLMs, and genuine excitement about solving customer problems through reliable, thoughtfully designed infrastructure.
Pay Transparency:
AssemblyAI strives to recruit and retain exceptional talent from erse backgrounds while ensuring pay equity across our team. Our salary ranges are set to be competitive for our size, stage, and industry, and reflect just one component of the full compensation, benefits, and rewards we offer.
Salary determinations consider a variety of factors, including relevant experience, technical depth, skills demonstrated during the interview process, and maintaining internal equity with peers on the team. The range shared below represents a general expectation for the posted position. However, we are open to considering candidates who may fall above or below the outlined experience level—in those cases, we will communicate any adjustments to the expected salary range.
The range provided applies to candidates located in the United States. For candidates outside of the U.S., compensation ranges may differ; any adjustments will be communicated throughout the interview process.
Salary range: $180,000 - $240,000
The expected base compensation for this role is listed above. Our total compensation package includes competitive equity grants, 100% employer-paid benefits, and the flexibility of being fully remote.
Working at AssemblyAI
We are a small but mighty group of startup veterans and experienced AI researchers with over 20 years of expertise in Machine Learning, Speech Recognition, and NLP. As a fully remote team, we’re looking for people to join our team who are ambitious, curious, and lead with integrity. We’re still in the early days of AI and of AssemblyAI’s journey, and are looking for teammates who won’t just fit in, but will help us define and build our company culture.
austinhybrid remote workncraleightx
Title: Partner Success Manager
Location: Raleigh
Type: Full-time
Workplace: hybrid
Category: Partner Success
Job Description:
WalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features—guidance, engagement, insights, and automation—employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation.
Together, SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with WalkMe's intuitive digital adoption platform.
As a Partner Success Manager, you will operating in post-sales delivery. You will be a trusted advisor and coach to a portfolio of WalkMe Delivery partners, helping them boost the value of their products and services by incorporating the WalkMe DAP. You will understand your partners’ go-to-market motions, how digital adoption will positively impact their value propositions and goals, and enable them to deliver solutions that leverage WalkMe to maximize the value they provide their clients. You will report to the Director of Partner Success
What You'll Own
- Maintain relationships with Partner leadership to foster collaboration and continuous improvement.
- Guide Partners through their certification programs.
- Provide hands-on process training for WalkMe delivery and client success.
- Monitor and support Partners in client engagements to ensure high-quality delivery.
- Monitor Partner performance metrics including client satisfaction and days to go live.
- Manage risk and coordinate ticket escalation.
- Collaborate with global peers on the WalkMe Partner team to improve the Partner program.
- Maintain an understanding of our product and roadmap, so you can guide Partner service delivery strategies
What You'll Need to Succeed
- 3+years of customer advocacy and engagement experience in Enterprise SaaS customer success, account management, or post-sales relationship management working with Fortune 100 companies and their executives.
- You've maintained a book Strategic customer or partner accounts.
- Competency in sales discovery methodologies, and an ability to articulate and analyze value propositions and Return on Investment.
- Must be able to come into Raleigh or Austin office 3 times per week.
What Sets Us Apart
- At WalkMe, we are dedicated to building a workforce that reflects the ersity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace.
- Hybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work.
- Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community.
- Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering.
- Stay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe’s annual Wellness Month every July—because your well-being matters all year long.
- WalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and erse needs of our global workforce.
- WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge.
- WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance.
- Robust Retirement Contributions: Ask HR about the specific offerings for your region!
- SAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace.
Our job titles may span more than one career level. The OTE for this role is between $110,000 and $130,000 including salary and variables. The actual base pay is dependent upon many factors, such as: location, training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus and benefits as part of our competitive total rewards package.
At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of ersity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
WalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.
TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.
Title: E&S Claim Specialist
Location: UNAVAILABLE United States
Job Description:
Requisition ID
2025-19591
Category
Claims - General Liability
Position Type
Regular Full-Time
Overview
AmTrust Financial Services, a fast-growing commercial insurance company, is seeking an experienced Claims Specialist for a role in Excess and Surplus Lines (E&S) General Liability. This position can be located in one of our claims offices, with the possibility of working remotely. The successful candidate will directly handle both litigated and non-litigated commercial general liability claims. The successful candidate will also exhibit a strong proficiency in insurance coverage analysis and risk transfer.
Responsibilities
- Recognizing exposures and ensuring reserving is appropriate and timely.
- Evaluating coverage issues and risk transfer opportunities.
- Ensuring appropriate investigation of the underlying facts and circumstances is carried out, proper experts are retained and utilized where necessary, selection and utilization of counsel is appropriate, and proper negotiation strategy is employed.
- Provide outstanding customer service and effectively communicate with our internal and external business partners.
- Formulate proper resolution strategies to ensure the best total claim outcome.
- Position may require periodic travel to attend meditations, trials and/or other related meetings.
Qualifications
- Minimum of five (5) years of experience in the handling of litigated and non-litigated commercial general liability claims, with a preference for bodily injury and property damage claims in California and the Western United States.
- Bachelor’s degree or equivalent work experience.
- Strong contractual analysis skills to include the analysis of insurance contracts for coverage analysis and other contracts for risk transfer obligations/opportunities.
- Proficient computer skills required to navigate our paperless claim file system.
- Possesses a high level of technical claim and legal knowledge and skills.
- Excellent communication skills both written and oral.
- Ability to professionally interact at a high level with parties both internal and external to AmTrust.
- Ability to effectively influence others without damaging relationships.
- Skillful negotiator.
- Adjuster licensing as required, with preference for California, Texas and/or Florida.
- CPCU designation/AIC certification preferred.
The expected salary range for this role is $92K-$114K/year.
Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.
#LI-REMOTE
#AmTrust
What We Offer
AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.
AmTrust strives to create a erse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.
AmTrust values excellence and recognizes that by embracing the erse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see ersity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.
Title: Operation Manager (Japanese Speaker)
Location: Flower Mound United States
Full Time • Hybrid
Job Description:
Benefits:
Bonus based on performance
Competitive salary
Flexible schedule
Free uniforms
Opportunity for advancement
Paid time off
Signing bonus
Training & development
- Position Summary
The Operations Manager is responsible for coordinating day-to-day business activities, managing customer requests, supporting the field technician team, overseeing administrative processes, and ensuring smooth operational execution for TruBlue of Flower Mound. This role requires strong communication skills in both English and Japanese to support Japanese corporate clients, prepare documentation, and maintain accurate reporting.
The Operations Manager plays a key role in workload allocation, customer communication, and office administration, ensuring high-quality service delivery and operational efficiency.
- Key Responsibilities
A. Customer Intake & Estimate Preparation
Communicate with customers to understand service requests and project requirements.
Prepare estimates using Housecall Pro, selecting appropriate service menu items based on customer needs.
Create custom estimates for non-standard requests when required.
Provide clear explanations of pricing, schedule expectations, and service scope.
B. Order Processing & Job Scheduling
Process customer approvals and service orders through Housecall Pro.
Assign appropriate technicians based on skillset, availability, and job type.
Optimize weekly job schedules for efficiency and customer satisfaction.
Maintain communication with customers regarding appointment windows and technician assignments.
C. Billing & Payments
Issue invoices to customers through Housecall Pro.
Track payments, verify deposits, and follow up on outstanding balances.
Register vendor payments and internal expense transactions using Mercury.
Maintain accurate financial records for monthly reporting.
D. Technician Team Administrative Support
Review technician timecards and attendance using Housecall Pro.
Support payroll preparation by communicating time discrepancies, corrections, or schedule adjustments.
Maintain records of job completion notes, quality photos, and customer feedback.
E. Recruitment & Onboarding
Prepare and publish job postings on CareerPlug or other job platforms.
Conduct initial screening interviews for handyman and administrative positions.
Coordinate hiring workflows, including offer letter creation (Word/Excel).
Run background checks through ADP and complete onboarding documentation.
Maintain onboarding packets and ensure new employees complete required forms.
F. Franchise & Corporate Reporting
Prepare operational and KPI reports for the franchisor, including monthly performance summaries, technician utilization, and financial metrics.
Participate in regular meetings with the franchise headquarters (Email / Zoom).
Ensure compliance with franchise standards and operational processes.
G. Administrative & Office Support
Maintain organized documentation including contracts, estimates, invoices, payroll records, and vendor information.
Support compliance activities, vendor onboarding, purchasing documentation, and internal workflow improvements.
Assist the President/CEO with operational planning, customer escalations, and business development support.
- Required Qualifications
Business-level proficiency in Japanese (verbal and written).
Strong English communication skills.
2-4 years of experience in operations, scheduling, customer service, office administration, or similar roles.
Ability to multitask and manage a high volume of jobs, messages, and customer requests.
Experience with software tools such as CRM, scheduling, invoicing, or payroll systems.
Strong organizational skills and attention to detail.
Proficiency in Microsoft Word, Excel, and cloud-based systems.
- Preferred Qualifications
Experience with Housecall Pro, CareerPlug, or ADP.
Experience working in home services, construction, property management, or franchise businesses.
Experience working with Japanese corporations or clients.
Ability to improve workflows and propose operational enhancements.
- Supervisory Responsibility
While this role does not directly supervise technicians, the Operations Manager coordinates their job assignments, manages job flow, and oversees administrative compliance.
- Work Environment
Office-based with hybrid communication (phone, email, Zoom).
Coordination with field technicians working in customer homes.
Requires high-speed communication and timely responses to operational needs.
Flexible work from home options available.
All locations are independently owned and operated. Service offerings, certifications, and licenses vary by location.
T.B. Franchising Systems, Inc. is not affiliated, connected or associated with TruPros International, Inc. or any of its services.
All inquiries specific to employment at this location should be made directly to the franchise location, and not to TruBlue Home Service Ally Corporate office."
100% remote workus national
Senior GTM Business Analyst
Location: Remote United States
Full Time Employee
Job Description:
We're growing and looking to hire a Senior GTM Business Analyst who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity.
This is a U.S.-based role (remote), and you will serve as the primary U.S. anchor for our global Business Applications team, working closely with stakeholders across Revenue Operations, Marketing Operations, Customer Success, and Support to design and scale our GTM technology stack.
About Claroty:
Claroty has redefined cyber-physical systems (CPS) protection with an unrivaled industry-centric platform built to secure mission-critical infrastructure. The Claroty Platform provides the deepest asset visibility and the broadest, built-for-CPS solution set in the market comprising exposure management, network protection, secure access, and threat detection - whether in the cloud with Claroty xDome or on-premise with Claroty Continuous Threat Detection (CTD). Backed by award-winning threat research and a breadth of technology alliances, The Claroty Platform enables organizations to effectively reduce CPS risk, with the fastest time-to-value and lower total cost of ownership. Our solutions are deployed by over 1,000 organizations at thousands of sites across all seven continents.
A Great Place to Work certified company, Claroty is headquartered in New York City with employees across the Americas, Europe, Asia-Pacific, and Tel Aviv. The company is widely recognized as the industry leader in CPS protection, with backing from the world's largest investment firms and industrial automation vendors, recognized by KLAS Research as Best in KLAS for Healthcare IoT Security five years in a row, and ranking on the Forbes Cloud 100 and Deloitte Technology Fast 500 multiple consecutive years.
Responsibilities
As a Senior GTM Business Analyst, your impact will be:
- Act as the strategic technology partner for GTM stakeholders
- Partner with executive and senior-level leaders across RevOps, Sales, Marketing, Customer Success, and Support to define and align the GTM technology strategy with business goals, ensuring systems and processes directly support pipeline generation, conversion, and expansion.
- Own end-to-end GTM solution design & delivery
- Lead deep-e discovery sessions, translate complex business requirements into clear functional specifications, and design scalable, intuitive Salesforce- and GTM-stack solutions that support global processes and local business nuances.
- Serve as the U.S.-based anchor for Business Applications
- Act as the primary point of contact for U.S. GTM teams, ensuring tight alignment with the Israel-based Business Applications team through effective asynchronous communication, shared roadmaps, and coordinated releases.
- Optimize GTM processes and system architecture
- Conduct current-state assessments of GTM processes and data flows, identify gaps, dependencies, and friction points, and recommend future-state designs that streamline lead-to-cash, case management, and customer lifecycle workflows.
- Hands-on Salesforce configuration and enhancement
- Configure and enhance Salesforce with a primary focus on Sales Cloud and Service Cloud, including Flows and automation, Case Management, Service Console, Knowledge, and Experience Cloud (Communities), following Salesforce and industry best practices.
- Drive change management and user adoption
- Lead change management activities for new capabilities and enhancements: define release plans, communicate changes to stakeholders, collaborate on enablement materials, and establish adoption and success metrics.
- Influence and prioritize the GTM technology roadmap
- Evaluate business requests, quantify impact, and influence prioritization across the GTM and Business Applications roadmaps; proactively recommend adoption of relevant Salesforce and ecosystem features based on release notes and product innovation.
- Support integrations across the GTM tech stack
- Collaborate on integrations between Salesforce and adjacent GTM tools (e.g., data management, marketing automation, revenue intelligence, customer success platforms, CPQ) to enable a cohesive, data-driven operating model.
- Establish high-quality documentation and governance
- Create and maintain clear solution documentation, process maps, and configuration records; contribute to governance standards that ensure system scalability, data quality, and compliance.
- Champion data-driven decision-making
- Partner with RevOps and Analytics teams to ensure GTM processes and systems support accurate reporting and dashboards, enabling leaders to track performance, identify bottlenecks, and drive continuous improvement.
Requirements
What do you need to succeed in this role?
Business & Domain Expertise
- 5+ years of proven experience in Business Analysis within a technology or SaaS environment, ideally supporting Sales, Marketing, Customer Success, or Support organizations.
- Deep understanding of GTM business processes, including lead management, opportunity and pipeline management, account and territory planning, customer onboarding, renewals, and support workflows.
- Demonstrated ability to facilitate and drive requirements sessions at the executive level, synthesize input from erse stakeholders, and translate it into prioritized, actionable roadmaps.
- A methodical, problem-solving mindset with a track record of delivering measurable, customer-centric business outcomes through process and system improvements.
- Global collaboration experience, including comfort working with distributed teams, asynchronous communication, and time-zone overlap with Israel-based colleagues.
- Excellent communication, stakeholder management, and documentation skills, with the ability to switch between business and technical language as needed.
Technical & Salesforce Mastery
- 5+ years of progressive, hands-on Salesforce experience, with strong emphasis on Sales Cloud and Service Cloud architecture and configuration.
- Proven ability to configure and support:
- Salesforce Flows and automation (including complex, multi-step flows)
- Case Management and Service Console functionality
- Knowledge Articles and Experience Cloud (Community/Experience Site) configuration
- Familiarity with technologies that integrate into the Salesforce ecosystem (e.g., data management tools, iPaaS solutions, AppExchange products) and experience working with integrated GTM stacks (e.g., Clari, Gainsight, marketing automation platforms, CPQ).
- Experience applying business systems analysis skills to other enterprise applications beyond Salesforce, ideally within a GTM or revenue-operations context.
- Strong understanding of data quality, governance, and security best practices within Salesforce and related systems.
Preferred Qualifications
- Salesforce Certifications such as Administrator, Advanced Administrator, Sales Cloud Consultant, or Service Cloud Consultant.
- Experience working in a high-growth tech / SaaS environment, ideally with rapidly evolving GTM motions and scaling operations.
- Prior experience in a Business Analyst / Product Owner capacity within a Business Applications, RevOps, or Enterprise Applications team.
Why Claroty? Our Culture and Benefits:
- As a Great Place to Work certified company, we take pride in the culture we've built together-one rooted in camaraderie, credibility, fairness, and respect.
- Claroty is a people first company. With strong bonds amongst the team, we believe in prioritizing personal care and support over work, confident that results follow from a harmonious environment. We celebrate professional and personal successes, committed to fostering a erse and inclusive space.
- Stability, we demonstrate continued growth over the past few years, raised over 700M$ from top tier investors, we have top tier board members and our products are sold worldwide, over 1000 customers.
- We understand the importance of maintaining a healthy work-life balance, and encourage people to take the time they need to rest and prioritize their mental and physical health. We also provide a biannual "ClaroBreak", a company-wide long weekend shutdown so we can all rest, recharge and spend time with our loved ones.
- We care about your development. At Claroty, we prioritize excellence and uphold high professional and ethical standards. We encourage career growth and exploration within the company, facilitated by biannual performance reviews, feedback sessions, and inidual development planning, complemented by professional courses.
- We believe in transparency and openness. That's why we regularly hold company all-hands, town hall meetings, and "Coffee with the CEO" sessions. We also conduct round table sessions and employee satisfaction surveys, to keep a pulse on what matters most to our team members and make our culture the best it can be.
- While we have physical offices in New York, Tel Aviv, London and Singapore, we also embrace a hybrid working culture. This flexibility allows us to tap into a erse talent pool and enables our team members to work in a way that suits their inidual preferences and circumstances.
Expected compensation for the role is between $130,000 - $150,000. This is a good-faith estimate but does not include equity. Pay will be by experience level, but those outside of the salary band are welcome to apply.
While we believe competitive compensation is a critical aspect of your decision to join us, we do hope you also spend time considering why our mission and culture are right for you. We are creating something amazing here, and we hope you are as excited about the future as we are.
Claroty is an equal-opportunity employer committed to fostering a erse and inclusive work environment for all. We encourage applications from candidates of ALL erse backgrounds, and special accommodations are available upon request in all selection phases.
#LI-REMOTE
100% remote workca
Title: Senior Claims Examiner
Location: California United States
Job Description:
- Claims
- 44092
- AGS2" token-type="text">$60,000 - $117,000
- Remote: Fully Remote Worker" data-label="Remote:" id="header-tags3" token-data="JOB_DESCRIPTION.TAGS3" token-type="text">Fully Remote Worker
Introduction
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
Overview
Keenan is a leading insurance brokerage and consulting firm serving hospitals, public agencies, and California school districts. Specializing in employee benefits, workers' compensation, loss control, financial services, and property & liability, Keenan is committed to delivering innovative solutions that protect and empower the communities we serve.
As part of Gallagher, a global leader in insurance, risk management, and consulting, you’ll be joining a team that’s passionate about helping iniduals and organizations thrive.
The Senior Claims Examiner will administer indemnity claims and handle complex claim issues. Use strong litigation management experience, lien resolution abilities, and customer service skills to resolve routine claims without legal representation.
This is a remote position located in California.
How you'll make an impact
- Maintain current diary.
- Identify, prevent and mitigate potential penalties.
- Update claim notes in computer.
- Provide timely reporting of excess files to the Reinsurance Manager.
- Report SIU/Fraud.
- Identify and pursue subrogation.
- Complete Rehab forms/benefit notices/SJDB/RTW form.
- Refer all PRIME deletions only to office designee.
- Update reserves no later than 30 days of receipt of information modifying the financial exposure of a claim.
- Prepare for and attend file reviews.
- Accept or deny delayed claims within 90 days.
- Request settlement authorization/notification within 30 days of a final P&S report and prior to the MSC date.
- Complete Stipulation and/or Compromise and Release paperwork.
- Maintain 100% closing ratio on active accounts and reduce run off accounts by 25% annually.
- Prepare legal referrals, provide direction to and monitor defense attorney.
- Return all phone calls within 24 hours.
- Complete instruction sheets for Assistant/Technician/Claims entry clerk.
- Review mail daily.
- Correct error report daily.
- Maintain client/claimant satisfaction.
- Update Unit Stat forms.
- Oversee new set-ups, reserves and instruction sheets.
- Prepare cover letters to AME/defense QME, AOE/COE evaluations.
- Negotiate outstanding liens.
- Make 3-point contact.
- File Answer/Application.
- Interaction with nurse on case management.
- Other duties assigned.
About You
Required: High school diploma and 5 years related claims experience required. Appropriately licensed and/or certified in all states in which claims are being handled or able to obtain the licenses/certification per local requirements. Extensive knowledge of accepted industry standards and practices. Computer experience with related claims and business software.
Preferred: Bachelor's degree preferred.
Behaviors: Ability to think critically, solve problems, plan and organize activities, serve clients, negotiate, effectively communicate verbally and in writing and embrace new challenges. Analytical skill necessary to make decisions and resolve complex issues inherent in handling losses. Ability to successfully negotiate the settlement and disposition of serious claims including the ability to interpret related documentation.
Compensation and benefits
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
- Medical/dental/vision plans, which start from day one!
- Life and accident insurance
- 401(K) and Roth options
- Tax-advantaged accounts (HSA, FSA)
- Educational expense reimbursement
- Paid parental leave
Other benefits include:
- Digital mental health services (Talkspace)
- Flexible work hours (availability varies by office and job function)
- Training programs
- Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
- Charitable matching gift program
- And more...
**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.
We value inclusion and ersity
Click Here to review our U.S. Eligibility Requirements
Inclusion and ersity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ erse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and ersity as a vital strength. By embracing ersity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming iniduals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
boisehybrid remote workid
Title: Healthcare Resource Specialist Referral Team full-time days HYBRID (Boise)
Location: Boise United States
Job Description:
Employment Type:
Full time
Shift:
Day Shift
Description:
We are looking for a Healthcare Resource Specialist to join our referral team, providing exceptional customer service to our patients, facilitating the transfer of care between primary care providers and specialists.
You will work full-time Monday-Friday during typical office hours.
Percentage of time working in-office vs remote will depend on business needs and will be determined by the Supervisor.
In this position, you will collaborate with multiple clinics to best utilize resources while accommodating physician preference and patient needs consistent with Saint Alphonsus values and missions. You will support all of the clinic departments and must navigate and negotiate successful tracking and coordination of referrals; it requires highly technical clerical tasks.
You will use various software platforms. Your priority is ensuring patient information is accurately collected to facilitate the referral process and providing quality service to physicians related to patient information and communication needs.
About This Position: This work is done primarily over the phone, in a non-clinic setting. To be successful in this position, you must have a strong passion for customer service as well as working within a team. We will provide a minimum of 6 (up to 12) weeks of training before you will work independently.
GENERAL REQUIREMENTS
Education:
- High School Diploma or equivalent required
Experience:
Previous experience in hospital, medical or insurance office setting preferred.
Working knowledge of medical terminology and the healthcare system (insurances, Medicare, Medicaid, physician office operations) preferred.
ESSENTIAL FUNCTIONS:
- Knows, understands, incorporates, and demonstrates the Organizational Mission, Core Values, and Vision in behaviors, practices, policies and decisions.
- Provide excellent customer service to patients, physicians and staff to maintain and promote positive relationships.
- Interact over the phone with Saint Alphonsus patients and physician offices in order to effectively and efficiently process referrals.
- Ability to work independently with minimal supervision; as well as part of a team working with others to solve problems, improve workflow, assure back-up, and achieve an enjoyable work atmosphere.
- Work as part of a team with demonstrated listening skills, independent problem solving, and decision-making abilities and has the ability to use critical thinking skills.
- Computer skills including MS Office products and Insurance site management. EPIC preferred. Must be able to work in multiple software applications and electronic health record systems simultaneously.
- Well-developed English verbal and written communication skills to portray a professional customer image.
- Performs accurate and timely entry of referral information.
- Communicates directly with patient and/or family and referring clinic.
- Maintain ongoing tracking and appropriate documentation on referrals to ensure timely processing and patient safety.
- Collects and validates patient information.
- Contact insurance companies to ensure prior approval requirements are met.
- Informs patient/physician offices of referral status.
- Maintains confidentiality of all patients according to HIPAA standards.
Colleagues of Saint Alphonsus Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout SAHS and Trinity Health.
Visit www.saintalphonsus.org/careers to learn more about the benefits, culture and career development opportunities available to you at Saint Alphonsus Health System.
Saint Alphonsus and Trinity Health are committed to promoting ersity in its workforce and to providing an inclusive work environment where everyone is treated with fairness, dignity and respect. We are committed to recruit and retain a erse staff reflective of the communities we serve. Saint Alphonsus and Trinity Health are equal opportunity employers and prohibit discrimination against any inidual with regard to race, color, religion, gender, marital status, national origin, age, disability, sexual orientation, or any other characteristic protected by law.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Updated 3 months ago
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