Title: Community Health Coordinator

Location: Key Bank Tower

Fully Remote

Full time

job requisition id R147110

Job Description:

This position ensures coordination in Intermountain's community health activities. The main responsibility is to ensure coordination in the following areas within the Community Health portfolio.

Position Details:

Job Essentials:

• Updates and follows set processes and policies for community health that align with Intermountain priorities and federal regulations.

• Partners with internal and external stakeholders to carry out community health initiatives and meet regulatory requirements.

• Uses project and continuous improvement methodologies to assist with project implementation tasks that support the system community health priorities.

• Assists with the achievement of KPIs for assigned programs/projects through tracking and reporting.

• Coordinates essential reports including Charity Plans, CHNA reports, hospital implementation plans, annual reports and other requests as needed.

• Ensures that work is coordinated, including submission of necessary documents, working with partners on database questions and other requests are completed.

Minimum Qualifications:

Previous experience with grant writing, applications, and management of grants post-award

Preferred Qualifications:

Experience in healthcare

Physical Requirements:

Interact with others requiring the employee to communicate information.

Location: Key Bank Tower

Work City: Salt Lake City

Work State: Utah

Scheduled Weekly Hours: 40 

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

$30.55 - $48.12

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

BitMEX is looking to hire a Customer Support Specialist (Russian Speaker) to join their team. This is a full-time position that can be done remotely anywhere in Asia.

CoinTracker is looking to hire a Technical Support Contractor to join their team. This is a contract position that can be done remotely anywhere in the United States.

Title: B2B Customer Support Representative, EMEA

Location: Cork County Cork IE

Type: Full-time

Workplace: Hybrid / Remote

Job Description:

Keeper is hiring a passionate Customer Support Representative to contribute knowledge and expertise to our EMEA B2B Support team. Qualified candidates must permanently reside in Ireland. This is a hybrid position for those living within a commutable distance to our Cork, Ireland office, or fully remote for those living outside a commutable distance.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 21 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and help ensure our customers receive world-class support while using our industry-leading cybersecurity platform.

About Keeper

Keeper Security is transforming cybersecurity for people and organizations globally. Keeper’s intuitive solutions are built with end-to-end encryption to protect every user, on every device, in every location. Our zero-trust privileged access management platform deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs, and ensure compliance. Trusted by millions of iniduals and thousands of organizations, Keeper is the leader for password, passkey, and secrets management, privileged access, secure remote access, and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at KeeperSecurity.com.

About the Role

The B2B Customer Support Representative will play a key role in ensuring satisfaction and success to our clients. You will manage incoming technical requests from our enterprise clients via phone, email, and chat, as well as conduct onboarding and training sessions, and collaborate with internal teams to deliver fast and effective technical support. This role is ideal for a highly organized, resourceful problem-solver who is passionate about delivering an exceptional customer experience.

Responsibilities

• Answer incoming customer calls, tickets and chats regarding product problems, service questions and general client concerns

• Consistently remain up-to-date on product knowledge and work collaboratively with management and other teams to stay informed of any changes in company policies

• Know when to escalate more in-depth issues to the Tier 2 team

• Provide excellent B2B customer service and top notch support

• Maintain a high level of professionalism with customers and work to establish a positive rapport with each of them

Requirements

• 1+ years of experience in a B2B support role

• Experience communicating with B2B clients at high levels (C-Suite)

• Experience troubleshooting technical issues such as; Password resets, active directory, user migrations, and error messaging

• Experience with Salesforce (or similar CRM platforms)

• Proficiency with Google Docs and Microsoft Office tools

• Strong problem-solving skills with the ability to manage multiple tasks efficiently

• Excellent communication skills with a professional, empathetic, and customer-focused approach

Preferred Qualifications

• Bachelor's degree

• Experience with ServiceNow

• Technical proficiency with smartphones, tablets, and computers

• Ability to build rapport and maintain a high level of professionalism with clients

Benefits

• Onsite lunches

• Private healthcare (no wait period)

• Pension contribution (no wait period)

• Sick Pay

• Bike-to-Work Scheme (if local)

Keeper is an equal opportunity employer. We celebrate ersity and are committed to creating an inclusive environment for all employees.

Title: Senior Customer Success Manager, US

Type: Full-time

HybridCustomer SuccessFull time

New York, New York, United States

Workplace: Hybrid remote

Job Description:

Senior Customer Success Manager

Location: New York, Hybrid

We’re seeking a Senior Customer Success Manager to join our award-winning team of strategic retail marketing experts who empower our clients to harness Ometria’s Customer Data and Experience Platform to deliver amazing experiences for their customers.

Who are we?

Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Ometria helps marketers plan and launch their most profitable campaigns twice as fast, increasing their customer loyalty and CRM revenue with personalized marketing messages all throughout the customer journey.

Our platform combines the data unification and customer insight of a CDP with an experience platform, letting retail marketers easily and efficiently create experiences their customers love across email, mobile, on-site, social, direct mail and more.

Ometria is trusted by some of the fastest growing retail brands in the world such as Brooklinen, Davines, Steve Madden, and Sephora.

We have a team of over 120 Ometrians based in North America and Europe. We have raised $75m from leading venture capital funds across the world such as Infravia Capital Partners, Octopus Ventures, Summit Action, Sonae IM and many others.

The role

You'll play a pivotal role in delivering value and success for your clients, reporting directly to the Manager of Customer Success managing a portfolio of our enterprise clients. Your primary focus will be on nurturing C-Suite relationships, ensuring maximum client satisfaction, and enabling revenue growth for some of the UK's most innovative retail businesses.

Office Expectations : Mondays are mandatory in the office for the CS team and the office can be used on Wednesdays and Thursdays. Coming into the office is encouraged during onboarding especially for team members to learn from their peers.Onsite client meetings : We do encourage in person customer meetings so time 'in office' or on site with customers is expected and will change from week to week.

What you'll be doing:

Key Outcomes:

• Retain your customers, secure their renewal and hit retention targets
  • Amplify Customer Loyalty: Champion customer retention, ensuring seamless renewals and surpassing retention targets.
  • Master Sentiment Analysis: Identify and neutralize potential sentiment risks across erse stakeholders, from end users to top decision-makers, fostering enduring relationships.
  • Empower Customer Advocacy: Lead as a vocal customer advocate, steering cross-functional efforts to swiftly resolve challenges to build a pipeline of positive referrals for prospective customers to engage with.
  • Strategic Communication: Proactively relay concise updates on pivotal customer wins and obstacles, detailing actionable measures for optimizing retention.
• Own end to end commercial negotiations
  • Mastery of Negotiations: Oversee end-to-end commercial negotiations, solidifying prosperous partnerships.
  • Upsell Precision: Spot and secure upsells in alignment with our pricing model, achieving ambitious upsell ARR targets.
  • Mid-term Upsell Drive: Execute well-timed mid-term upsells in line with pricing structures, hitting upsell ARR goals.
  • Value-driven Expansion: Actively pursue and conclude revenue-expanding opportunities that mirror customer value, collaborating seamlessly with revenue teams and CS leadership.
• Maintain senior stakeholder champions in each of your accounts
  • Champion Senior Stakeholders: Foster senior-level champions in each account, fortifying engagement and retention strategies.
  • Persona-centric Alignment: Comprehend core personas across Marketing, Tech, and C-suite realms, aligning their aspirations with strategic platform and marketing endeavors.
  • Elevate Brand Presence: Actively seek channels to heighten Ometria's visibility within client organizations.
  • Deliver on promise : Solidify trusted partner status by unwaveringly fulfilling commitments and delivering on agreed-upon deliverables.

Key Responsibilities:

• Deliver timely and accurate commercial forecasting - treat Salesforce and internal commercial forecasting tools as a proof point for the impact of Customer Success outcomes and retention driving initiatives. Deliver weekly updates to customer health and activity records that support commercial opportunity updates, articulating realistic outcomes that are dependable and of the moment.
• Set and deliver on customer expectations - Deliver each aspect of the customers assigned service level, owning the presentation and delivery of core value driving client engagement such as Business Reviews, Assessments and Strategic marketing plans
• Pre-empt customer escalations and challenges - identify risk factors ahead of time and handle objections and escalations with finesse. Guide more junior team members on navigating their client accounts effectively based on your experience.
• Drive Enterprise customer adoption and value with visibility and buy-in from senior decision makers - Become an expert in both the Ometria platform and ecommerce marketing strategies. Engage key stakeholders to align on value delivered and identify what actions are required to mitigate any potential relationship risk.
• Be a retail expert and deliver strategic guidance - deliver expected customer touchpoints based on their Service level and act as a strategic guide leveraging retail intelligence reports and trends data to make credible recommendations to your

About you:

• 5 years of Customer Success experience in an enterprise software organization working with large, complex clients preferably in the Retail space.
• Exceptional Communicator - you love to deliver value to your clients by confidently presenting successes and opportunities aligned with their service level. You enjoy partnering with multiple internal teams and confidently and authoritatively communicate with a erse range of both internal and external stakeholders, including C-Suite executives.
• Relationship builder - you’re a natural relationship builder, adapting your communication style easily with C-suite executives, tech leads, marketing heads and end users as required.
• Business and commercial acumen - you identify trends in business performance to secure commercial opportunities and mitigate risk with action plans on how to solve these.
• Customer Service Excellence - you have a proven track record of delivering first-class customer service, consistently exceeding client expectations.
• Data Literacy and Storytelling - you are comfortable working with, manipulating, and interpreting data sets, utilizing a combination of reporting tools. You can turn data into insight and build compelling narratives through your ability to analyse key trends and KPIs.
• Technical understanding and communication proficiency - you understand how to adapt your communication to each stakeholder leveraging a solid understanding of the technical aspects of how Ometria partners with our customers (eg. APIs, Javascript code, Data feeds)
• Meticulous prioritisation and self management - you are a self starter and thrive in fast-paced environments and effectively manage multiple tasks under pressure. You enjoy finding ways to work smarter and collaboratively contribute your ideas with your peers and managers.

The salary range for this role is $150,000 to $170,000. The final pay offered may vary based on several factors, such as job-specific knowledge, skills, and experience.

Benefits

• Unlimited paid time off
• Health Insurance
• Dental
• Vision
• Mental Health Support

Title: Technical Support Engineer (Remote)

Location: United States

Type: Full Time

Workplace: remote

Category: 57 - Customer Support

Job Description:

Mitek is seeking a Technical Support Engineer to join the Global Customer Support team, taking on a consultative approach with specific strategic accounts and helping facilitate and guide the resolution of questions and issues for our identity verification solutions and check deposit solutions.  You will support Mitek products, drive escalations with internal teams, and interface with strategic customers directly.

What You Will Do (Essential Responsibilities):

• • Lead client support and technical issue resolution for assigned strategic customers including:
  • --Building rapport and understanding your customers’ business needs and objectives. 
  • --Acting as representative when end users reach out and need guidance.
  • --Monitoring support metrics and providing monthly reports detailing all incidents/tickets in the previous month. 
  • --Acting as reliable resource when client admins need help with incidents and complex queries. 
  • --Extensively researching customer issues, creating and maintaining documentation to promote self-service for customers.
  • --Providing on-demand technical guidance and troubleshooting.
  • --Working in tandem with your Customer Success Manager (CSM) to keep oversight of requests and any reported issues. 
  • Serve as a subject matter expert (SME) for Mitek’s products. 
  • Communicate regularly with cross-functional team members about technology issues affecting systems operations and client workflow/production.
  • Demonstrate behaviors consistent with the company’s vision, mission, and values in all interactions with customer, co-workers and vendors.

Who You Are:

• • Thrives in a fast-paced team-focused culture and adapts to a changing environment.
  • Data-driven, strategic mindset.
  • Logical and creative problem-solving.
  • Excellent interpersonal and relationship management skills.
  • Planning, organization, and facilitation skills.
  • Ability to manage and influence others (both within and outside your own direct work-group).
  • Ability to summarize complex issues simply and effectively.

What You Need (Education/Experience/Knowledge/Technical):

• • Bachelor’s degree in computer science, a related field, or otherwise equivalent experience.
  • Minimum 3 years’ experience in support. 
  • Excellent written and oral communication skills.
  • A drive for results and customer focus.
  • Familiar with evidence-based troubleshooting practice.
  • Must be flexible with a “can do” attitude with the ability to remain professional in high-pressure situations.
  • Knowledgeable and proficient in web service technologies whether as consumer or provider (REST/JSON, XML/SOAP).
  • Knowledgeable about networking (TCP/IP and DNS).
  • Knowledgeable of Microsoft Windows, SQL, and IIS.
  • Familiar with software distribution and SDK business model.
  • Understanding SaaS operation models and customer support.
  • Familiar with service desk and incident management systems such as Zendesk.

What Would Be Nice (Preferred Skills & Experience):

• • Relevant experience in operating a B2B web platform.
  • Knowledgeable of API integration.
  • Knowledge of scripting languages such as Python, PowerShell and Bash.
  • Understanding of Microsoft Windows Servers, SQL, and Internet Information Services (IIS).

$65,000 - $75,000 a year

We are proud to offer competitive salary ranges aligned to industry standards. Please note that our ranges are representative and inidual compensation specifics may vary based upon experience level, professional competencies and geographic differentials. 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Title: Warranty Claims Administrative Assistant

Type: Full-time

Workplace: Hybrid remote

Job Description:

The Warranty Claims Administrative Assistant, reporting to the Warranty Claims Supervisor, is responsible for critical administrative support to the Warranty Claims Supervisor by managing the intake, documentation, and initial processing of warranty claims related to our interpreting services. The role is the organizational backbone of our dispute resolution process. You will ensure the smooth and efficient flow of information, allowing for a focus on fair and timely resolutions.

Key Responsibilities:

• Claim Workflow Management: Assist with the end-to-end claim workflow within our CRM ensuring cases are accurately logged, updated, and moved through each stage of the investigation process. Update profiles with notes, status changes, or other relevant information resulting from claim investigations. Update job assignments within our scheduling platform
• Intake and Coordination: Assist as a point of contact for receiving and logging all incoming quality claims. Coordinate with internal Scheduling and Accounting teams to gather necessary service details, verify information, and assist with resolution actions. Communicate professionally with clients and interpreters to request missing information or clarify details needed for a complete claim. Assist with coordination of meetings between the claims team, clients, interpreters, or other internal departments
• Documentation and Reporting: Conduct initial reviews of claims to ensure all required information is present before further investigation. Gather and attach all preliminary documentation to the central. Assist the Supervisor by running routine reports on claim volume, status, and resolution times

Requirements

• High school diploma or equivalent; an Associate's degree is a plus
• 2+ years of experience in an administrative, coordinator, or support role, preferably in HR, customer service, or a quality assurance environment
• Experience working with a CRM system
• Proficiency in Microsoft Office Suite and/or Google Workspace
• Exceptional organizational skills and a keen eye for detail
• Excellent written and verbal communication skills
• Proven ability to handle sensitive and confidential information with integrity

Disclaimer:

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with this role. The duties, responsibilities, and qualifications may change at any time, with or without notice, to meet the business needs of the organization.

Hanna Interpreting Services LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) with company match
• Generous PTO and paid holidays
• Professional development opportunities
• Employee assistance program
• Company-sponsored events and activities
• Hybrid Work Environment
• Pay Range: $20-22/hour

Title: Customer Experience Associate (Remote, US)

Location: Remote Remote US

Type: Full-time

Workplace: Fully remote

Job Description:

Who We Are

Renew Home is on a mission to change how we power the world by making it easier for customers to save energy and money at home as part of the largest residential virtual power plant in North America.

We partner with industry-leading brands to better manage residential energy for users by prioritizing efficiency, savings, and comfort — and cleaner energy for everyone.

We are an Equal Opportunity employer striving to create a erse, equitable, and inclusive work environment where everyone feels that they have a voice that is heard.

We strongly encourage candidates to check out our website at www.renewhome.com  to learn more about the world-changing work we are doing.

Role Summary

As a Customer Experience (CX) Associate, you’ll play a key role in helping Renew Home deliver exceptional support to our users as we scale to a nationwide product. You’ll partner closely with the Senior Manager of Customer Experience and the broader CX team to ensure every user interaction reflects our mission to make clean energy accessible to everyone.

In this role, you’ll handle user inquiries, troubleshoot issues, and guide customers through key processes like account setup, onboarding, and performance tracking during energy-saving events. You’ll also help identify trends, share feedback with internal teams, and continuously look for ways to improve how we serve our users.

This is an exciting opportunity to join a high-performing, mission-driven team where you’ll learn, grow, and help build the foundation for an outstanding customer experience at Renew Home.

What You Will Do

• Serve as a trusted advocate for our users by ensuring their questions are answered and their issues are resolved with empathy, accuracy, and efficiency.

• Guide users through key processes such as connecting utility accounts, onboarding, and understanding their performance during energy-saving events.

• Troubleshoot and investigate user issues, identify root causes, and escalate non-routine situations as needed.

• Manage daily workflows to meet team service targets and contribute to overall customer satisfaction goals.

• Participate in team stand-ups and reflection sessions to share updates, learnings, and opportunities for improvement.

• Communicate clearly and effectively through our current written channels (email and live chat) and be ready to support new channels (such as phone) as we grow.

• Collaborate with teammates and cross-functional partners to continuously improve the customer experience.

• Work a regular schedule within our standard business hours (Monday-Friday) to ensure consistent, high-quality support for our users.

Requirements

• 1-2 years of experience in customer support, customer experience, or a related field (or equivalent transferable experience).

• Strong written and verbal communication skills – you can explain complex information clearly and with empathy.

• A genuine passion for helping people and delivering excellent service experiences.

• Comfort using online tools, troubleshooting basic technical issues, and guiding users through digital processes.

• Curiosity and a growth mindset – you seek feedback, ask questions, and continuously look for ways to improve.

• Strong organizational skills and attention to detail; able to manage multiple requests and priorities efficiently.

• A collaborative and positive approach – you thrive in a fast-paced, team-oriented environment.

• Flexibility and adaptability as we grow into a nationwide product offering.

Benefits

What You'll Get

• A full-time position, with a competitive salary based on experience. The base salary for this role is: $60k - $80k.

• Fully remote work environment with home office set-up allowance.

• Real and lived work-life balance - Company perks include no pre-set vacation limits (with a top-down culture of taking meaningful PTO every year!), parental leave benefits, and a corporate value of working sustainably and putting families first.

• Competitive benefits package that includes numerous health and wellness benefits.

• 401(k) plan, with employer contributions to the same.

• Opportunity to work with amazing people who are passionate about their mission, thriving in a fully-remote work environment, and learning and growing every day.

At this time, Renew Home is unable to sponsor or take over sponsorship of employment visas. Candidates must be authorized to work in the United States without current or future immigration sponsorship from the company, including training plans for foreign students.

EQUAL OPPORTUNITY EMPLOYER

Iniduals seeking employment at Renew Home are considered without regard to race, color, religious creed, sex, gender identification, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

We will ensure that iniduals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Title: Major Incident Analyst

Location: Louisville KY US

Type: Full-time

Workplace: Fully remote

Job Description:

Interapt is on a mission to transform technology and empower communities. As a leading technology services company, we pride ourselves on developing top-tier talent while providing opportunities for iniduals from erse backgrounds. Our unique approach combines technology with a strong commitment to social responsibility, making us a standout in the industry.

We are currently seeking an Major Incident Analyst to join our remote Escalation team. This role is ideal for self-motivated iniduals passionate about customer service and looking for an opportunity for career growth. As an Major Incident Analyst, you will play a crucial role in managing and resolving escalated issues while fostering effective communication between departments and fulfilling client needs within Interapt's BPS ision. Your day-to-day tasks will include troubleshooting, issue resolution, and educating both clients and team members.

You will work in a structured environment, collaborating with support teams and tackling daily assigned cases. Your efforts will be vital for ensuring high-quality service delivery and enhancing customer satisfaction. Teamwork is key; while you might not have every answer, we ensure you know where to find solutions!

The role includes responsibilities such as:

• Monitoring and supporting the service desk for major incidents

• Communicating and escalating incidents to appropriate support teams for quick resolution

• Drive Major Incident calls/bridges – managing the participants with a focus on restoration actions

• Providing consulting expertise across various support teams via multiple communication channels

• Facilitating problem identification and troubleshooting, advocating for customer success

• Contributing as a flexible resource across different contact channels

Requirements

• 3 + years of Major Incident Management experience

• Understanding of ITSM practices (Incident, Problem, Change, etc.)

• Proficient in Microsoft Office 365 tools and other collaborative apps

• Excellent verbal and written communication abilities

• Strong understanding of technical processes and data management

*This role is not open to agency submissions or Corp-to-Corp partnerships. Direct Applicants Only!

At Interapt, we embrace erse perspectives and welcome applicants from all walks of life. If you don’t meet every qualification on our list, don't let that stop you from applying. We're committed to investing in the right candidate, so if you're excited about this opportunity, we want to hear from you!

Benefits

• 100% Remote Work
• Training & Development
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Wellness Resources

Interapt will not discriminate against applicants based on RACE, COLOR, RELIGION, NATIONAL ORIGIN, SEX (INCLUDING PREGNANCY AND GENDER IDENTITY), SEXUAL ORIENTATION, GENETIC INFORMATION, OR BECAUSE THEY ARE AN INDIVIDUAL WITH A DISABILITY OR A PERSON 40 YEARS OLD OR OLDER.

Title: Sr Mgr, Service Coord & Support

Location: LAKE FOREST, IL, US, 60045-5201

Workplace: Remote

Department: Customer Service (US)

Job Description:

Location: LAKE FOREST, IL, US, 60045-5201

Company: Grainger Businesses

Work Location Type: Remote  

Req Number 325370

About Grainger:

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenance, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit www.grainger.com.  

 Compensation

The anticipated base pay compensation range for this position is $111,500.00  to $185,800.00.

Rewards and Benefits:

With benefits starting on day one, our programs provide choice and flexibility to meet team members' inidual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

The pay range provided above is not a guarantee of compensation.  The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Inidual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.   

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above. 

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.  

You Will

• Manage, develop, teach and coach a team of Service Coordinator who process all back-end new service providers on-boarding and service request processing from intake to invoice.
• Facilitate the development of work processes needed to scale third-party services and collaborate with cross-funcational partners to develop workflow and role accountability for services that involve multi steps, handoffs, and system interface
• Act as capacity manager for the Services Team through workflow management. Assess resource requirements relative to outlined planned and unplanned requests. Create appropriate processes for prioritization, implementation, measurement and reporting
• Facilitate strategic problem solving for services team, sales, and internal stakeholders as needed
• Partner with the Services Portfolio managers in service provider vetting, revenue forecasting, contribution margin improvement, and expense plans
• Collaborate cross-functionally (i.e. Sourcing, Tax, Service Providers, etc.) to ensure an efficient and effective intake to invoice process for Third-Party Services.
• Manage the procurement of and cost approval for any operational expenses related to our services offer.
• Participates in special projects as the Services subject matter expert.

You Have

• Bachelor's Degree business or related field required
• Master's Degree preferred
• 2+ years leading engaged and motivated teams required
• 5+ years related experience required
• Experience with communicating, presentation and influencing at all levels of the organization.
• Experience collaborating, problem solving, applying continuous improvement methodologies, managing programs and projects with competing timelines.
• Experience managing budgets and developing business plans that achieve business goals.

 We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to iniduals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.

Title: Service Representative

Location: Johnston, Iowa, US, 50131

Job Description:

There are over 7 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we're all about at John Deere. And it's why we're investing in our people and our technology like never before! Here the world's brightest minds are tackling the world's biggest challenges. If you believe one person can make the world a better place, we'll put you to work. RIGHT NOW.

John Deere is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to, among other things, race, religion, color, national origin, sex, age, sexual orientation, gender identity or expression, status as a protected veteran, or status as a qualified inidual with disability.

Primary Location: United States (US) - Iowa  - Johnston  

This position is eligible for remote work at the present time. The arrangement may be delayed for training or other job acclimation purposes and remains subject to change.  

Your Responsibilities

As a Service Representative for John Deere Financial working remotely you will:

• Researching and resolving inquiries received via inbound calls from customers and channel partners (dealers, merchants, and sponsors) on a variety of finance products to achieve service level.
• In this position, you will also: Document customer and channel interactions and enter descriptive information online in order to provide history and track issue resolution
• Onboard/train new merchants and proactively offer services, solutions, and training to existing customers and channel partners
• Resolve and make business decisions on escalated and complex questions while referencing single or multiple screens and/or documents
• Troubleshoot and assist customers and channel partners on JDF websites, systems, and transaction processing
• Track trends and identify streamlined processes for customer, channel, and product concerns and inform/provide feedback to appropriate departments or units

Your Responsibilities Continued

• POSITION HOURS: The selected candidate will be assigned 40 hours a week between the hours of 7 a.m. to 6 p.m. CST Monday-Friday and 8 a.m. to 12 p.m. CST Saturday.
• Some Saturdays and holidays will be required.
• Upon completion of training, the assigned hours for this position may vary based on business needs and will be discussed further in the interview process.
• Training hours for this position are planned for Monday-Friday 8:00 a.m. to 4:30 p.m. CST, but will be discussed further in the interview process.

VISA Sponsorship is NOT available for this position

What Skills You Need

• Experience working in a call queue environment
• Experience using multiple computer resources to independently gather appropriate information, research, and resolve customer issues
• Strong attention to detail, with experience adjusting to shifting priorities and continuous change in a fast-paced work environment
• Experience with technical online troubleshooting, such as registering, logging in, navigating customer accounts, etc.
• Experience working in a team environment (remote or on-site), with the ability to communicate effectively and manage personal accountability to complete work
• A growth mindset, with the ability to learn new information and computer systems/programs quickly
• If working remote, a private in-home workspace and personal ethernet cord are required, along with stable, high-speed internet

What Makes You Stand Out

• Customer service experience in a financial environment
• Experience being proactive on customer calls to educate and/or offer solutions
• Experience with Agriculture, Consumer, or Construction/Forestry products and services
• Experience identifying a work process/procedure to improve and being part of the implementation

Education

Ideally you will have a degree or equivalent related work experience in the following:

• Bachelor’s Degree

What You'll Get

At John Deere, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. Here, you'll enjoy the freedom to explore new projects, the support to think outside the box and the advanced tools and technology that foster innovation and achievement. Additionally, we offer a comprehensive reward package to help you get started on your new career path, including:

• Flexible work arrangements
• Highly competitive base pay and performance bonuses
• Savings & Retirement benefits (401K and Defined Contribution)
• Healthcare benefits with a generous company contribution in the Health Savings Account
• Adoption assistance
• Employee Assistance Programs
• Tuition assistance
• Fitness subsidies and on-site gyms at specific Deere locations
• Charitable contribution match
• Employee Purchase Plan & numerous discount programs for personal use

 $48,960.00  - $73,428.00  + Benefits

Follow this link to learn more about our Total Rewards Package https://bit.ly/3XCd8fL 

Must be 18 years of age or older to apply

The information contained herein is not intended to be an exhaustive list of all responsibilities and qualifications required of iniduals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines.

The terms of the applicable benefit plans, and all company actions administering or interpreting these plans, continue to control. Deere & Company reserves the right to suspend, amend, modify, or terminate the Plan(s) in any manner at any time, including the right to modify or eliminate any cost-sharing between the company and participants. Changes, which can be made at any time, are made by action of the company's board of directors, or to the extent authorized by resolution of its board of directors, or by the Deere & Company Compensation Committee. In the event of a conflict between the language of the official Plan Documents and this document, the language of the official Plan Documents will control.

ACA Section 1557 Nondiscrimination Notice

The John Deere Health Benefit Plans for Salaried Employees and The John Deere Benefit Plan for Wage Employees comply with applicable Federal civil rights laws and do not discriminate on the basis of race, religion, color, national origin, sex, age, sexual orientation, gender identity or expression, status as a protected veteran, or status as a qualified inidual with disability.

Title: Regional Account Manager, Western USA

Location: TX-DALLAS

Job Description:

ID

2025-177471

Line of Business

Amerita

Position Type

Full-Time

Pay Min

USD $56,000.00/Yr.

Pay Max

USD $61,000.00/Yr.

Our Company

Amerita

Overview

Amerita is looking for a high-level admission type person with exceptional customer service skills.

Using a balance of account management and direct telephone outreach, the primary responsibility of the Regional Account Manager (inside sales) position will be to develop and manage a designated territory with the goal of providing education and care coordination to prescribers for all Amerita products and services.

The Regional Account Manager will support the Western USA sales team by acting as a single point of contact in assisting the prescriber in evaluating referrals and performing care coordination to ensure service level requirements are met. In most cases this responsibility is carried out in coordination with a mirrored outside sales representative. The targeted customers are physicians, NPs, PAs, nursing staff, office managers, administrative and pharmacy staff within prescriber offices settings.

The ideal person to fill this role is quick, accurate and pleasant. Their time will be in front of the computer with multiple monitors responding to new referrals. The candidate needs to be tech savvy. If they have been in Admissions and/or Healthcare, it is a plus. They will be using Aida, Aidin, Epic platforms.

This position is remote (work from home) but to the Dallas, TX area.

Schedule: Monday - Friday, 8:00am - 5:00pm. There is potential for weekend rotation

We Offer

• Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts

Responsibilities

• Seeks out opportunities for prescriber experience process improvement and collaborates with Pharmacy OPS and outside sales to achieve prescriber experience improvement and sales goals
• Achieves designated call expectations for assigned prescribers with a focus on top targets, key influencers, and pipeline leads
• Responsible for identifying, ranking, prospecting, and developing key specialty practices and business relationships in neurology, immunology, and GI accounts within targeted regional territory
• Assists with sales escalations and communicates routinely with field sales representative partner about details impacting prescriber or patient experience
• Supports education and delivery of key messages and product presentations within initiatives (i.e. Selling our Success communication, drug launches, Medicare changes, etc.) designed to ensure territory meets performance requirements
• Responsible for forwarding calls pertaining to clinical information and questions (i.e., dosing directions, adverse events, counseling, etc.) to Staff Pharmacists
• Documents and meticulously makes notations in each patient’s profile and/or CRM regarding every update and aspect of a customer’s/physician’s care or needs
• Uses discretion and independent judgment in handling customer complaints received, while documenting and forwarding to appropriate administrative staff
• Obtains and manages prescriber communication preferences
• Nurtures and manages prescriber relationships to improve loyalty, and retention
• Utilizes RAMConnect Tool to ensure all account prescriptions are processed quickly and efficiently throughout the workflow process
• Assists operations staff and prescriber offices with prior authorizations by following up on outstanding issues and assisting with coordination and communication
• Ensure that prescription renewal requests are communicated in a timely manner to ensure continuity of care when applicable
• Works collaboratively with sales to achieve monthly, quarterly, and annual sales goals

Qualifications

• Associate degree or equivalent program from a two-year college or technical school, or certificate program in pharmacy and/or healthcare
• Bachelor’s Degree desired
• 2+ years’ healthcare or customer service experience preferred. Familiar with specialty providers, clinic, and hospital communities desired
• Team player willing to accept and promote organizational goals and function with minimal supervision.
• Ability to respond to common inquiries or complaints from customers, employees, or senior management.
• Self-motivated and results driven.
• Highly effective in working objectively with a erse group of people and must demonstrate communication, organizational, administrative and office skills.
• Maintain HIPAA patient confidentiality.
• Familiarity with general pharmacy terminology, brand, and generic names of medications preferred.
• Understanding drug reimbursement, Managed Care Medical Specialty and PBM drug benefits.
• Exceptional probing and consultative communication skills.
• Proficient in data entry, verbal skills, computer skills and the ability to learn the department’s software system including CRM.

About our Line of Business

Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit www.ameritaiv.com. Follow us on Facebook, LinkedIn, and X.

Salary Range

USD $56,000.00 - $61,000.00 / Year

Coinbase is looking to hire a Concierge, Customer Success Team to join their team. This is a full-time position that can be done remotely anywhere in Singapore.

Testing Center Assistant

Location: Tallahassee United States, Site 1 - Main (M) - Campus

Part time

job requisition id REQ04701

Job Description:

Join Our Team at Tallahassee State College

OPS FCLE Testing Center Assistant

Tallahassee State College (TSC), recently recognized as one of the Most Promising Places to Work in Community Colleges for 2025, is excited to announce a part-time opening for the position of OPS FCLE Testing Center Assistant in the TSC Testing Center. We're looking for someone who shares our commitment to fostering a vibrant campus community.

What You'll Do

As an OPS FCLE Testing Center Assistant, the day-to-day responsibilities will include but not limited to:

• assisting with administering the Florida Civic Literacy Exam (FCLE) remotely to students (i.e., virtually), including check-in, verification, and proctoring test sessions

• other general testing tasks as needed

• must maintain testing integrity, and deliver excellent customer service to students, faculty, and community members.

Work Schedule:

• 25 hours per week, 11:00 am to 4:00 pm Monday - Friday or as arranged

Contact Information:

Brian Michalowski via email at [email protected]

Who We're Looking For

We're seeking a candidate who brings not only technical expertise but also a passion for education and student success. Our ideal candidate will have:

• Graduation from a standard high school or equivalency diploma and three (3) years of secretarial and/or clerical experience; or an equivalent combination of education and experience.

Why You'll Love Working Here

At Tallahassee State College, we're not just shaping the leaders of tomorrow - we are committed to fostering the growth and development of every team member. As part of our College community, you'll enjoy:

• A dynamic campus atmosphere where your contributions directly impact student success.

• A culture that champions continuous improvement, where students and staff alike are valued and empowered.

• A supportive team that encourages collaboration, creativity, and innovation.

What We Offer

We offer more than just a competitive salary of $15.00 per hour. When you join the team at TSC, you'll also enjoy:

• The BENCOR FICA Alternative Plan as an important retirement benefit for all part-time, seasonal and temporary employees.

• Opportunities for professional development.

• Free access to TSC athletics, fine arts, and performing arts events.

• Health and Wellness Resources

• Free parking and employee discounts

• Employee Assistance Program

A Little About Us

Established in 1966, Tallahassee State College is dedicated to providing high-quality educational opportunities for students from Leon, Gadsden, and Wakulla counties, as well as from throughout the state, nation, and abroad. TSC offers a wide range of academic and workforce training programs, including associate degrees, bachelor's degrees, and in-demand certifications. Consistently ranked as one of the top colleges in the nation, our vision is to be recognized as your College of Choice.

Title: Customer Support Specialist, Tier 3

Location: San Francisco United States

Job Description:

HoneyBook is the leading AI-powered business management platform for service-based business owners. Designed to enhance-not replace-independent professionals, HoneyBook's AI-powered tools help businesses attract leads, connect with clients, book projects, and manage payments more efficiently. With AI seamlessly integrated into every workflow, entrepreneurs can focus on their craft while scaling their businesses with confidence. Since its founding in 2013, HoneyBook has powered over 25 million client relationships and processed more than $12 billion in transactions, helping independent businesses grow faster and smarter.

Our culture is built on five core values that inform everything we do. We encourage collaboration, feedback, ownership, and have a growth mindset. We know experience comes in many forms, some visible on your resume, others not. No one candidate will be a 100% perfect match to our description, so if you thrive in a fast-paced, intellectually-charged environment and have similar experience to what we are looking for, we encourage you to apply.

What do our Support Specialists get to do?

Our Support Specialists are responsible for providing world class concierge-level customer support rendering support a key differentiator. The Support Specialist team (T3) is responsible for empowering T1 and T2 agents to successfully resolve member inquiries, and being members' advocate internally by partnering with cross-functional teams on high impact initiatives to elevate member experience.

What's a day in the life of a Support Specialist like?

You'll be responsible for troubleshooting and handling escalations by either guiding T1 and T2 teams or following up with members via chat, email or phone call. You'll be a HoneyBook product expert. You will own a specific function of Support and manage projects and/or programs to ensure our team is evolving to meet our business' and members' expectations. You will partner with Product, Engineering, Customer Success and other teams on high-impact company initiatives to elevate member experience and achieve our goal of Support being a key differentiator.

Please note, this role will require one weekend day as a part of your work week (Sunday-Thursday or Tuesday-Saturday) and we operate on a hybrid schedule, which necessitates working out of our San Francisco office location 3 days a week.

What experience and skills does the right person need to possess?

• 3+ years or equivalent experience in a customer support/customer service role, with at least 1 year of experience in a technical support role providing email, chat, and phone support
• Excellent written and verbal communication skills with the ability to break down complex concepts and articulate them effectively and in a friendly manner
• Strong attention to detail and highly organized
• Strong sense of ownership
• Experience in project/program management
• Patience, resilience, customer intuition, and grace under pressure
• Experience successfully resolving high-touch escalations
• Product-centered curiosity. We want a teammate that is determined to constantly improve HoneyBook and loves working with the Product and Engineering team
• Growth and experimental mindset - our team and our product are evolving rapidly, requiring us to develop new skills and take on new responsibilities
• Experience leveraging AI tools (ChatGPT, Claude, etc.) to optimize your work

Bonus Experience

• Intercom
• Working with BPOs
• FinTech
• Technical troubleshooting

The good stuff:

• Mission driven. You'll be joining more than just another startup--our members are at the heart of everything we do; in fact, we invite them to co-work in our office and collaborate with us on the product itself.
• Impact. We move quickly and encourage every employee to push the envelope. Our best ideas come from out-of-the-box-thinking and innovation; be ready to fail fast and often!
• Compensation: We offer a competitive salary + meaningful equity to all employees.
• The salary range for this role is $60,000-$85,000.
• Benefits + Perks: From wellness programs to flexible paid time off and exceptional family leave policies, the health and happiness of our employees is foremost.

Our core values:

• People come first: We prioritize people as we explore opportunities and work through challenges.
• Raise the bar: We push for greatness-for ourselves, each other, and our members.
• Own it: Trust and ownership let us make decisions with confidence.
• We love what we do: We bring passion to our work and love what we create for our members.
• Keep it real: Authenticity, respect, and transparency are at our core.

The opportunity at HoneyBook is huge - our primary customers today are creative businesses that generate in aggregate $150B in revenue per year in the US. Founded in 2013, HoneyBook is based in San Francisco and Tel Aviv, has raised $498M and is funded by Tiger Global Management, Norwest Venture Partners, Aleph, Hillsven Capital, OurCrowd, Durable Capital Partners LP, Vintage Investment Partners, Battery Ventures, Citi Ventures, Zeev Ventures and 01 Advisors.

Follow us on Medium, BuiltIn and Instagram to catch the latest stories about HoneyBook.

Title: Leasing Manager

Location: South Salt Lake, UT United States

Remote - USA 

Full time

Job Description:

A bit about us

At Placemakr, home meets hospitality. We've combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night - they're a place to call home.

Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location - as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.

From corporate non-property team members to our property teams and leaders, we're looking for collaborative, driven iniduals to join us as we continue to expand our presence.

The impact you'll have

At Placemakr, we believe that finding the perfect place to call home is a transformative experience. As Leasing Manager, you will play an integral role in owning the flawless execution of the leasing function at your applicable property while leading, training and developing Leasing team member(s) to delight our residents and exceed leasing goals. Your mission is to support the front-end of the sales process, from lead generation, tours and move-ins, to reporting, renewals and resident retention, while challenging your team to drive revenue and increase resident satisfaction. We are seeking iniduals who will set themselves apart as the leasing subject matter expert and a representative of the building, it's management and ownership, and thrive in providing world-class service to everyone on-site (including residents and direct team members). As an integral member of our on-site property team and a future leader at Placemakr, you will embody our Property Team Mission with each resident and team member interaction, lead by example to uphold a positive team culture and own leasing goals and ultimately ensure that our residents are delighted by the experiences the entire Placemakr team creates.

This position requires open availability for scheduling including nights, weekends and holidays. The exact hours and days of the week and weekend that you will be scheduled will be rotational.

Your typical day

• Consistently provide an exceptional experience to all Placemakr guests, residents and partners by embodying what our guests should think of as a trusted friend and local insider.
• Foster a "one team" mentality by collaborating effectively with all property team members contributing to a cohesive and supportive work environment.
• Maintain a safe, secure and compliant environment for team members and guests by adhering to established Placemakr and property-specific policies and procedures, including emergency protocols, attendance policies and conduct expectations.
• Spend 75% of your time playing an active role in managing day-to-day execution, including providing support to your leasing team and our residents with any tasks necessary to maintain operational excellence (including marketing, prospecting, touring, completing administrative duties related to lease execution and renewals, and answering resident questions), delegating tasks, resolving delinquent accounts and effectively communicating across departments.
• Conduct regular audits of team member's prospecting messages, tours, lease administration. Move-in files and renewal administration to ensure adherence to company standards. Work with your property leader to provide feedback on observed trends or issues.
• Review and approve lease applications, negotiate and execute leases and lease renewals and own ongoing weekly, monthly and quarterly reports as required. Collaborate effectively with and receive approval from property, Area and Asset Management leadership for all negotiations and renewals.
• Process rental payments, oversee in-house/external rent collection efforts and own delinquency processes as needed. Review, process and execute all evictions with support and approval from your direct leader, as necessary.
• Create and execute leasing competitions, training and coaching for leasing team members to ensure high levels of motivation, improvement and results.
• Ideate, communicate and support your team with execution of ongoing resident events, increasing resident satisfaction and retention.
• Lead by example as a top performer to help your team achieve and maintain Placemakr standards for excellence, including employee engagement ratings, resident renewals, brand standards and consistently positive resident reviews.
• Effectively resolve all escalated resident issues with autonomy and in a timely manner, exercising exceptional judgement and decision-making skills.
• Consistently train new hires on resident satisfaction and leasing operational standards and share best practices with new and tenured colleagues to foster a culture of continuous improvement.
• Own the day-to-day management of your team of Leasing Agent(s), by leading daily stand-ups and chat-ins, providing in-the-moment feedback, consistently coaching, counseling and developing all team members, tracking and documentation of time and attendance infractions and ensuring coverage for any call-offs.
• Own scheduling creation and communication for your team, utilizing market trends and following all Placemakr scheduling policies and procedures.
• As the leader of the department, own performance management processes and hiring decisions for your Leasing team, with support from your property leader.
• Additional duties and responsibilities, as assigned.

What it takes

• 4+ years of experience in multi-family leasing (required) with experience in a Class-A or lease-up building (strongly preferred)
• 2+ years of experience as a team lead, supervisor or mentor, which allows you to excel at supervising all resident-facing team members
• Previous experience with weekly, monthly and quarterly leasing reports
• Previous experience with property management system(s) and/or lease administration systems (Yardi strongly preferred)
• You are knowledgeable about leasing rules and FFH regulations, and have strong skills in negotiating and closing deals
• Previous experience communicating effectively (including utilizing proper grammar, spelling and punctuation as well as a personable yet professional tone) with internal and external customers, both verbally and in writing.
• Previous experience with creating schedules, supporting performance management and assisting in interviewing in alignment with Placemakr standards.
• Demonstrated experience effectively resolving escalated resident issues with a high-level of autonomy, including payment and/or delinquent account issues and reconciliations.
• Demonstrated experience with effectively communicating in-the-moment feedback to team members in an appropriate way.
• You lead by example, have a can-do attitude and the ability to work effectively in a collaborative environment, contributing to a culture of proactive communication, unity and mutual support.
• You embody our Property Team Mission of Customer, Consistency and Community (Norms)
• You lead by example and embody the core values of Placemakr. You Own It. You Make It Better. You Treat People Right.
• Leasing Managers will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for our Leasing Managers and an exceptional guest experience.

Our benefits & perks

• Competitive salary
• Generous monthly performance bonus program
• Company stock options
• 401k + 4% employer matching program
• Medical, Vision & Dental Insurance plan options
• Flexible Spending Account & Health Savings Account options
• 20 days of paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out!
• PTO increases to 25 days per year after 2.5 years of employment
• Up to 8 floating holidays per year so you can celebrate what matters most to you!
• Monthly cell phone reimbursement and health & wellness stipend
• Management Training Program
• Paid Parental Leave
• Paid Life Insurance
• ZayZoon as an option to access your paycheck before your payday
• Plus, discounts to stay at select Placemakr properties all over the US
• The exact benefit terms and coverage are detailed in the Employee Handbook.

Our community norms

Great people are the key to our success. From corporate team members to our property teams and leaders, we're looking for collaborative, driven iniduals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:

Applicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr.

All your information will be kept confidential according to EEO guidelines. Placemakr values ersity of all kinds, and is committed to building a erse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Title: Product Support Representative III - IBS Deposits

Location: Brown Deer, WI,  Little Rock, AR , Jacksonville, FL ,  Atlanta, GA, United States of America

JR0297920

Category Client Services

Job Description:

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Commerce/Business

Travel Percentage :

0%

Job Description

The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we’d like to know: Are you FIS?

About the role:

Please note: This position is for full-time with a required hybrid schedule in one of the locations posted.

Current or future sponsorship is not available for this position.

What you will be doing:

What you will need:

Added bonus if you have:

• IBS or IBS Deposit experience

What we offer you:

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Title: Implementation Manager

Location:

Scottsdale, AZ Hybrid

Lehi, UT Hybrid

San Ramon, CA Hybrid

Full time

job requisition id: JR101581

Job Description:

About Reputation

Reputation has changed the way companies improve their customer experience through feedback. Based in Silicon Valley and founded in 2013, Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a business’ eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation AI-powered product stack analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on, and improve their online reputations. Visit reputation.com to learn more.

Reputation continues to earn recognition as a trusted leader in both innovation and partnership. Most recently, the company was named an Inc. Power Partner, a distinction awarded to B2B organizations with a proven track record of helping clients thrive. Reputation was also officially Certified™ as a Great Place to Work, reflecting its commitment to cultivating a world-class culture that fuels long-term success for employees and customers alike.

Why work at Reputation?

• Reputation has achieved substantial annual recurring revenue from Global Fortune 1000 companies and continues to grow worldwide.

• We've secured significant funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including a major equity financing from Marlin Equity Partners in January 2022. 

• Reputation is trusted by more than 250 partners, including Google, Meta, Yelp, Apple Business Connect, Healthgrades and Entrata.

• The platform is used by major automotive OEMs and thousands of their new vehicle dealerships. Additionally hundreds of healthcare systems and their locations, along with top property management firms have integrated Reputation within their organizations.

• Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed.

• Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck.

• Our Mission: Help businesses always know what their customers are saying about them and always act on that feedback

SaaS studies show that 30% of customer churn can be attributed to poor customer implementation. That is why the Implementation Manager (IM) role is so crucial to Reputation and their enterprise customer’s experience. As a member of the Professional Services organization, you are responsible for the first step in the customer journey. You will work closely with Solutions Architecture and Customer Success departments and you will interface with new and upsell customers leading their implementation journey; efficiently and effectively ensuring configuration and onboarding success, preparing our clients for the next phase of their journey.

Responsibilities:

• Identifying and understanding your projects’ inidual goals and drivers for the Reputation platform

• Strategically consult with customers to define implementation plans that are designed to streamline the customers time to value

• Work with multiple stakeholders within your projects for gathering the required data for onboarding. Including consulting with users to determine system functional specifications.

• Guide Implementation Specialists in configuration of our software through design, development, documentation, and testing to bring maximum value to each customer’s unique use case.

• Working closely with Project Managers, Implementation Specialists, Solutions Architecture, Engineering and Support capture and communicate requirements for configuration

• Manage client onboarding experience using approved project management solutions, successfully completing the implementation phase prior to transitioning the Client to Customer Success

• Be the main contact point for Clients providing project status updates and driving completion of the setup, and implementation of purchased solutions

• Be responsible for 25-35 projects simultaneously

• Additional duties as assigned

Qualifications:

• Minimum 2+ years of customer facing experience in an implementation, customer success, project management or customer support role

• SaaS experience a huge plus

• Bachelor’s degree or equivalent work experience required

• Highly organized, self-driven and eager to provide a superior customer service experience

• Key to this role is being able to guide the customer to value and work within a project timeline

• Able to be the trusted advisor and coach, it falls to the IM to apply the Reputation.com software to achieve the customers strategic business goals

• The successful candidate must have excellent interpersonal skills, be a strong communicator, well organized and analytical with the ability to work well under pressure

• Knowledge of Salesforce.com, Microsoft or Google Suite of software, and teleconferencing programs (Zoom, Google Meets, etc.) preferred

• Able to manage a project consisting of iniduals and maintain timelines, this will consist of working across disciplines including Professional Services, Data Science, Client Success Managers, and Global Support Delivery teams in multiple countries worldwide.

When you join Reputation, you can expect:

• Flexible working arrangements.

• Career growth with paid training tuition opportunities.  

• Active Employee Resource Groups (ERGs) to engage with. 

• An equitable work environment. 

• We are an equal opportunity employer and value ersity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. 

• At Reputation, we’re committed to building a workforce that reflects a broad range of backgrounds, experiences, and perspectives. We believe that ersity strengthens our team, drives innovation, and helps us better serve our customers and communities. Through inclusive hiring practices and ongoing initiatives, we strive to create a workplace where everyone feels valued and empowered to contribute.

Additionally, we offer a variety of benefits and perks, such as:

• Flexible PTO for salary paid employees 

• Hourly employees accrue PTO based on tenure and receive 5 sick days annually, available day 1

• 10 paid company holidays

• 4 company paid , “Recharge Days,” which are wellness days off for the entire company

• Health, dental and vision insurance

• 401k

• Paid Parental Leave for all eligible employees as of day 1 of employment  

• Employer paid short and long term disability and life insurance

• Employee Assistance Program (EAP)

• Access to a wide variety of unique perks and apps:

  • PerkSpot - Employee Discount Program

  • Wellhub (Gym Pass) - Access to wellbeing virtual apps, coaching and gym membership options

  • Carrot Fertility - Fertility & family forming, maternity, parenting, and hormonal health support

  • Omada - Virtual prevention and physical therapy program

  • Ladder -Life insurance to supplement outside of employer offering

  • SoFi - Financial wellbeing platform and 1:1 advice

  • Fetch - Pet insurance discount program 

  • Spring Health for Guardian - Virtual mental health support 

  • XP Health for Guardian (virtual eye-wear platform)

We are an equal opportunity employer and value ersity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Title: National Accounts Support Specialist

Location(s)

Green Bay, Wisconsin

Company

Georgia-Pacific

Career Field

Sales

Job Number

179475

Job Description:

Your Job

Georgia-Pacific’s GPXpress® Team is seeking a National Accounts Support Specialist to work closely with our National Account Managers (NAMs) for our National Foodservice customers. In this role, you will play a key part in enhancing our strategic initiatives and contributing to the long-term success of GP.

Our Team

The GPXpress team is a sales support team that assists distribution partners and sales employees through the utilization of online tools. We’re a highly collaborative group that works together to enhance sales and provide superior customer satisfaction.

This role offers the flexibility of a hybrid schedule where you will work 2 days remotely and 3 days in the Green Bay office (subject to change based on business need). There will be exciting opportunities to travel to other locations to provide onsite support (about 10% travel). Compensation in this position will be commensurate with experience.

What You Will Do

• Account Management Support: Partner with National Account Managers in the day-to-day management of Key National Foodservice accounts, including handling inquiries, resolving issues, and ensuring timely delivery of products and services.

• RFP Process: Manage the full lifecycle of Requests for Proposals (RFPs), including coordination, product comparisons, strategic alignment, and timely submission of bids.

• Data Analysis and Reporting: Analyze sales data, customer feedback, and market trends to provide actionable insights that support account strategies. Generate regular reports to track account performance and identify opportunities for growth.

• Communication and Coordination: Serve as a liaison between key partners and internal departments to ensure alignment and effective communication and fulfill client requirements.

• Process Improvement: Identify areas for process improvement within account management operations and implement strategies to enhance efficiency and effectiveness.

• Customer Relationship Management: Maintain accurate and up-to-date records of customer interactions and account activities using CRM tools and systems.

• End User Support: Provide comprehensive support for the end users of GP Pro products through various channels including emails, calls, and chat, ensuring timely and effective resolution of user inquiries and issues.

Who You Are (Basic Qualifications)

• Bachelor’s degree in business, sales, or a related field OR two (2) or more years of work experience in a sales support or related field

• Experience working with Microsoft Office Suite (Outlook, Teams, PowerPoint, Word, Excel)

• Experience managing multiple projects in a fast-paced environment

• Willing to travel up to 10%

What Will Put You Ahead

• Experience with CRM systems, such as salesforce.com

• Experience in roles supporting national accounts, wholesales, distribution, and/or managing strategic partnerships

• Experience managing RFPs

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our inidual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Hiring Philosophy

All Koch companies value ersity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.

Who We Are

As a Koch company and a leading manufacturer of bath tissue, paper towels, paper-based packaging, cellulose, specialty fibers, building products and much more, Georgia-Pacific works to meet evolving needs of customers worldwide with quality products. In addition to the products we make, we operate one of the largest recycling businesses. Our more than 30,000 employees in over 150 locations are empowered to innovate every day –to make everyday products even better.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Our Benefits

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria are set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.

Equal Opportunities

Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify

Title: Director, Revenue Operations

Location: New York City, NY

Job Description:

About Us:

About Us:

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.

What You’ll Be Doing: 

Grow Therapy is seeking a Director of Revenue Operations to lead and scale our revenue systems, strategy, and insights across the entire go-to-market organization. Reporting to the VP of Provider Experience, you will oversee the alignment of Sales and Customer Success operations to drive predictable and efficient revenue growth.

You’ll define and execute the strategic roadmap for our RevOps function—owning everything from GTM data infrastructure and analytics, to process optimization, forecasting, and systems governance. As a player-coach, you’ll manage and develop a high-performing team, while working cross-functionally with senior leadership to inform revenue strategy and ensure scalable operations as we enter our next phase of growth.

This is a unique opportunity to architect a world-class RevOps function at a high-growth, mission-driven startup that’s transforming mental healthcare accessibility.

• Own the Revenue Operations Strategy: Design and implement a scalable revenue operations framework.
• Build and Lead a Team: Mentor and lead a growing team of revenue operations professionals focused on systems, analytics, and process excellence.
• Optimize the GTM Tech Stack: Oversee administration and evolution of HubSpot, plus related tools (e.g., Aircall,), ensuring cross-system integration and data accuracy.
• Drive Revenue Intelligence: Develop and maintain forecasting models, performance dashboards, and KPI frameworks to provide actionable insights to leadership.
• Enhance GTM Efficiency: Partner with functional leaders to identify bottlenecks, design process improvements, and ensure operational consistency across the customer lifecycle.

You’ll Be a Good Fit If:

• You have 7–10+ years of experience in Revenue Operations, Sales Operations, or GTM Strategy roles, with 5+ years of people leadership experience.
• You’ve scaled RevOps from early-stage (Series A/B) through high growth (Series C+) and understand how to build sustainable systems from scratch.
• You’re a HubSpot power user, ideally with multiple certifications (Sales, Marketing, RevOps).
• You have a strong grasp of sales methodologies, funnel management, forecasting, and data analytics.
• You’ve worked closely with cross-functional GTM teams and can inform senior stakeholders with data-driven insights.
• You’re a technologist with business acumen,  who understands modern data architecture best practices  — capable of designing for scale but also will roll up your sleeves to execute when needed.

If you don’t meet every single requirement, but are still interested in the job, please apply. Nobody checks every box, and Grow believes the perfect candidate is more than just a resume. 

Employment Type: Full Time, Exempt

This role can be hybrid (onsite from our NYC, San Francisco, or Seattle hub location three days per week: Tuesday, Wednesday, Thursday) or fully remote. Both arrangements include travel 2–3 times per year (e.g., company and department offsites).

Note: Please upload your resume in PDF format 

Full Time Employee Benefits:

• Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage.
• Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.
• Financial Wellness: 401(k) program and equity opportunities.
• Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees.
• Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week.
• Wellness & Development: Annual stipends to put towards therapy and personal & professional growth.
• Mental & Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace).
• Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance.

Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value erse experiences, transferable skills, and the unique strengths each person brings.

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Title: Manager II, QA

Location: Remote, Philippines

Job Description:

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

About the Quality Team

The Quality Team’s mission is to accelerate Thumbtack’s business performance by evaluating interactions and uncovering insights that elevate experiences and mitigate risks. We monitor and analyze conversations between pros/customers and our operations teams to ensure every interaction aligns with Thumbtack’s quality standards. By identifying trends, surfacing root causes, and driving data-informed improvements, we help teams enhance both efficiency and customer satisfaction. Our work ensures that every customer/pro touchpoint builds trust and contributes to Thumbtack’s mission of making it easy for people to care for and improve their homes.

About the role

As a QA Manager, you will lead the daily operations of the Sales/Success Quality team, ensuring that evaluations of customer and pro interactions are accurate, calibrated, and delivered on time. You will lead and develop QA Analysts, facilitate calibration sessions, and translate audit results into actionable insights that drive performance across our operations teams. Partnering closely with Operations, Enablement, and Product Operations teams, you’ll ensure alignment on priorities and help teams act on quality trends and root causes. You’ll be expected to understand operational metric performance through the lens of quality data and collaborate cross-functionally to drive continuous quality improvement across the organization.

What you’ll do

• Lead and manage the day-to-day operations of our Sales/Success Quality team, ensuring timely and accurate delivery of audits and insights.
• Drive calibration and scoring consistency across programs, teams, and QA analysts.
• Analyze QA data to uncover trends, root causes, and correlations to key operational metrics.
• Partner cross-functionally with Operations, Enablement, and Product Operations teams to translate QA insights into process, policy, and performance improvements.
• Oversee the development and refinement of QA forms and monitoring methodologies to align with business objectives.
• Coach, mentor, and develop QA Analysts to strengthen analytical skills, calibration accuracy, and impact.
• Represent QA in meetings, business reviews, and planning sessions, providing data-driven recommendations to improve customer and pro experiences.

In order to be successful, you must bring

• 3–5 years of experience in Quality Assurance with at least 1–2 years in a leadership or people management role. Strong advantage for experience managing quality programs in a sales or revenue-generating campaign.
• Strong analytical and problem-solving skills with the ability to interpret quality data and connect insights to operational performance.
• Proven experience developing and executing QA programs, scorecards, or calibration frameworks in a contact center or sales/ success operations environment.
• Excellent communication and stakeholder management skills, with the ability to influence cross-functional teams and drive alignment.
• Demonstrated ability to coach and develop team members, fostering a culture of accountability and continuous improvement.
• Proficiency with QA and analytics tools (e.g., CRM, QMS, or BI tools). Experience using auto-QA or AI-assisted QA platforms is a strong plus
• Deep understanding of sales/customer success principles, compliance standards, and process improvement best practices.

Thumbtack embraces ersity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. 

Thumbtack is committed to working with and providing reasonable accommodation to iniduals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: [email protected]. 

If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/.

We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes.

Clinic Assistant

Location: Saint Paul, MN,  United States

• Job Identification114879
• OrganizationHealthPartners/GHI, HealthPartners Enterprise
• Locations HealthPartners Clinic St. Paul Como
• Work ScheduleWeek 1:
  Monday 7:30am - 4:00pm
  Tuesday 7:30am - 4:00pm
  Friday 3:30pm - 8:15pm
  Saturday 7:30am - 5:15pm
  Week 2:
  Monday 3:30pm - 8:15pm
  Tuesday 3:30pm - 8:15pm
  Wednesday 7:30am - 4:00pm
• Hours Per Week/FTE23.75 hrs weekly / .59375 FTE
• Union (if applicable)GHI OPEIU Local 12
• Job ShiftDay/Evening
• Position TypePart-time regular
• Job CategoryAdministrative
• DepartmentUrgent Care Clinic
• Pay Range$22.34 - $27.21 hourly
• Pay Range StatementExternally hired candidates will begin at the minimum rate stated above and may be eligible to receive additional compensation based on role (e.g. shift differential, bonus, etc.). Internal Local 12 candidates pay will follow the language set forth in the Collective Bargaining Agreement.
• Overtime Eligibility StatusNon-Exempt
• Worker TypeEmployee

Job Description:

HealthPartners is currently hiring a part-time Clinic Assistant at our Como Clinic in the Urgent Care department.

QUALIFICATIONS:

REQUIRED:

• High School diploma or GED

• Meets one of the following:

• Graduate of a formal training program in medical reception, an equivalent program, or a customer service program

• Two years experience as a medical receptionist

• Two years experience in a customer service position

• One year experience using data look-up and data entry functions on a mainframe or PC based computer system

• One year customer service experience either via telephone or in-person within the last five years

• Demonstrated ability to organize work under pressure

• Demonstrated ability to function with multiple priorities and interruptions

• Excellent oral communication skills

• Excellent written communication skills

PHYSICAL REQUIREMENTS:

Ability to sit or stand for prolonged periods of time. Oral and written communications with customers requires adequate speech, vision, and hearing. Proficiency in English is required. Proficiency in other languages may be required. Use of a telephone and computer terminal also requires adequate hand writing and manual dexterity skills.

POSITION PURPOSE:

Service excellence is to be centered on patient care and patient relationships and is the responsibility of all employees. Teamwork is the norm and all employees will be held accountable to work as effective team members. This position is a vital point of contact for a patient entering the HPMG Clinics. This position facilitates the process of scheduling appointments and has responsibility for accurate collection of current financial and demographic information. This position directly impacts revenue collection for the medical group.

ACCOUNTABILITIES:

1. Customer Service

Care for each person as he/she would like to be cared for by:

• Putting the patient first at every opportunity

• Listening to understand each patient

• Showing concern for each patient

• Acting inidually and with others to meet each patient's needs

• Check-in and Co-pay Administration

a. Check in patients in an accurate and professional manner

b. Identify and accurately collect co-pays or appropriate fees

• Use computer-based system to verify patient information

• Understand and communicate benefit changes to members, or refer to appropriate resource

• Communicate wait times in a diplomatic manner

• Direct patients to the appropriate care area

• Prepare reconciliation report

• Provide patients with appropriate forms, questionnaires, etc.

• Computerized Appointment Scheduling for appointments

• Schedule appointments in an accurate and timely manner according to Advanced Access principles

• Maintain knowledge of appointment scheduling practices

• Maintain knowledge of appointment scheduling policies and procedures

• Registration and Verification

a. Complete the registration process, including reviewing the registration information for completeness and accuracy and obtain further information, if necessary

b. Verify insurance eligibility, if necessary

c. Register patients in an accurate, efficient, and timely manner

d. Identify appropriate account type, e.g., Workers compensation, Motor Vehicle Accidents, etc.

• Specialty Appointment Coordination

• Provide patient with information required to schedule specialty appointments

• Facilitate timely and accurate flow of communication within the clinic

• Answer telephone and respond appropriately to the caller

• Take and relay messages requiring follow-up to appropriate iniduals

• Prepare records and materials for new patient appointments

• Assist with the clerical duties of the clinic, e.g., faxing information, making copies, etc.

• Maintain open communication with Appointment Center to ensure patient and provider needs are met

• Coordinate schedule templates

• Coordinate emergency schedule changes

• Coordinate schedule holds consistent with Advanced Access principles

• Coordinate schedules regarding provider vacation, rounding, and other out of clinic changes

• General Accountabilities

• Perform other duties as assigned

Title: Culinary Assistant

Location: Burnsville United States

Support & Facility Services

ID: 155550

$17.77- $25.66 / Hourly

Job Type: Part Time

Job Description:

Job Overview

We are looking for a Server/Culinary Assistant. This role is responsible for dining room meal service to our senior-aged residents and maintaining supplies in the kitchenettes for our Senior Living Community in Burnsville, MN.

This part-time food services schedule includes;

• 48 hours every two weeks
• Day shift. Every Monday & Friday and every other Saturday & Sunday
• Cash Out Wages Before Payday with our New Benefit of Early Wage Access!

Arbor Lane Memory Care and Specialty Care Assisted Living emphasizes the total wellbeing of our residents in a warm, newly updated and comfortable home for seniors right on the Ebenezer Ridges Campus in Burnsville. Our comfortable community is designed to accommodate those who become disoriented, or may wander. We include a long tenured staff who believes in our mission to help seniors to heal, discover, and educate for longer healthier, more meaningful lives.

Responsibilities:

• Serves prepared meals to residents and ensures the dining area is clean and inviting
• Promotes and encourages positive resident relations and happiness with their meal service
• Sanitizes equipment, work areas and maintains supplies
• Assists with meal prep and special events
• Provides kitchen support when needed with dish washing and cleaning of floors
• Answers phones and communicates requests appropriately
• Performs duties as assigned and directed

Qualifications:

• Excellent customer service skills and proficiency, teamwork and positive attitude required
• Desire to work with seniors
• Ability to interact empathetically and communicate effectively with residents and staff
• Prefer some work experience in a customer service setting, but not required

Benefit Overview

Ebenezer offers a generous benefits package, including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more!

Compensation Disclaimer

An inidual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

Title: Customer Experience Specialists

Location: Superior, Colorado

Req. ID: 254524

Job Type: Part-time, Onsite

Job Description:

What to Expect

At Tesla, our Customer Experience Specialists are at the heart of everything we do. They deliver exciting, engaging, and educational experiences that leave a lasting impression on both current and future customers. As the first point of contact in our showrooms and the final touchpoint at vehicle delivery, they serve as true brand ambassadors, bringing our mission to accelerate the world's transition to sustainable energy to life.

In this role, you will guide customers through every step of their Tesla journey-from the moment they step into a showroom to the exciting day they take delivery of their vehicle. We've created one of the most innovative products on the planet, and your role is to ensure the experience of buying and receiving a Tesla is just as groundbreaking.

What You'll Do

• Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome
• Engage guests in meaningful conversation to understand who they are, what brought them to Tesla, and their intent and timeline for purchase-building a complete and personalized customer profile
• Inspire and educate guests by answering questions and curating a tailored product experience, including demo drives and Full Self-Driving demonstrations aligned with their interests
• Conduct engaging delivery orientations, highlighting key features and benefits to ensure new owners feel confident and excited about their vehicle
• Support sales pipeline health by capturing guest information, scheduling test drives, and identifying high-intent buyers
• Provide the highest level of customer service to all current and future owners
• Perform additional tasks as assigned to meet business needs

What You'll Bring

• 1+ years of customer service and/or sales experience with proven track record to meet and exceed goals
• Passionate about the Tesla Mission and our innovations in the personal transportation industry. Keep up with EV industry trends and local incentives
• Ability to understand and convey business issues and technical concepts
• Strong sense of team mentality and reliability
• Strong communication skills and attention to detail. Highly organized and excellent written and verbal communication skills. Proficient with Microsoft Office Suite and CRM tools
• Ability to work evening hours, weekends, and holidays in a retail environment
• Valid driver's license required
• For roles working in CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employment
• For roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license

Compensation and Benefits

Benefits

As a part-time Tesla employee, you will be eligible for:

• 401(k) with employer match
• Employee Assistance Program
• Sick and Vacation time
• Tesla Babies program
• Back-up childcare and parenting support resources
• Pet Insurance

Expected Compensation

• Tesla Advisor, Sales 1 - $17.28 - $25.92/hour

• Tesla Advisor, Sales 2 - $19.44 - $29.16/hour

• benefits for all levels

Pay offered may vary depending on multiple inidualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

**Title:**Customer Supply Chain Support

Location: Kennedy Space Center United States

Job type: Onsite 

Job Description:

SpaceX L6-1581 Roberts Rd, Kennedy Space Center, FL 32815

FL055 In Plant Store

Part-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm

10 - 28 hours/week

OVERVIEW:

Working as Part-time Customer Supply Chain Support, you will engage in a variety of activities to support the customer's supply chain in order to improve the performance of the onsite business. This is an entry level position where you will build a foundation of experience in customer relationship management and operations. This position may offer a flexible schedule after a period of onboarding, training, and meeting performance goals.

RESPONSIBILITIES:

The duties and responsibilities of this position include, but are not limited to:

o Responding and coordinating resources relative to customer requests

o Managing inventory

o Placing and fulfilling orders

o Receiving and shipping inventory

o Executing inventory fulfillment within the customer facility

o Sourcing and quoting new and existing products

o Participating in continuous improvement activities and implementing new business processes

o Monetizing and reporting the value of supply chain management activities to the customer

REQUIRED POSITION QUALIFICATIONS:

The following skills and qualifications are required for this position:

o 18 years of age or older, due to the nature of work

o Possess or are working towards a degree in Supply Chain/Operations Management OR have equivalent industry experience and knowledge of the local market

o Excellent written and oral communication skills

o Proficient computer skills

o Demonstrate strong math aptitude, attention to detail and sense of urgency

o Highly motivated, self directed and customer service oriented

o Be comfortable in a sales-oriented environment

o Demonstrate our core values of ambition, innovation, integrity and teamwork

o Lift, slide, carry and lower packages that typically weigh 25lbs-50lbs and may weigh up to 75lbs

o Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)

PREFERRED POSITION QUALIFICATIONS:

o Possess a current full valid driver's license issued in the country where the job is located (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed

o Possess an interest in career advancement

ABOUT US:

Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.

As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.

PART-TIME BENEFIT:

Fastenal offers a 401(k) with an employer contribution.

Title: Customer Experience Specialist

**Location:**ROCKVILLE, Maryland

Req. ID: 250426

Job Type: Part-time, Onsite

Job Description:

What to Expect

At Tesla, our Customer Experience Specialists are at the heart of everything we do. They deliver exciting, engaging, and educational experiences that leave a lasting impression on both current and future customers. As the first point of contact in our showrooms and the final touchpoint at vehicle delivery, they serve as true brand ambassadors, bringing our mission to accelerate the world's transition to sustainable energy to life.

In this role, you will guide customers through every step of their Tesla journey-from the moment they step into a showroom to the exciting day they take delivery of their vehicle. We've created one of the most innovative products on the planet, and your role is to ensure the experience of buying and receiving a Tesla is just as groundbreaking.

What You'll Do

• Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome
• Engage guests in meaningful conversation to understand who they are, what brought them to Tesla, and their intent and timeline for purchase-building a complete and personalized customer profile
• Inspire and educate guests by answering questions and curating a tailored product experience, including demo drives and Full Self-Driving demonstrations aligned with their interests
• Conduct engaging delivery orientations, highlighting key features and benefits to ensure new owners feel confident and excited about their vehicle
• Support sales pipeline health by capturing guest information, scheduling test drives, and identifying high-intent buyers
• Provide the highest level of customer service to all current and future owners
• Perform additional tasks as assigned to meet business needs

What You'll Bring

• 1+ years of customer service and/or sales experience with proven track record to meet and exceed goals
• Passionate about the Tesla Mission and our innovations in the personal transportation industry. Keep up with EV industry trends and local incentives
• Ability to understand and convey business issues and technical concepts
• Strong sense of team mentality and reliability
• Strong communication skills and attention to detail. Highly organized and excellent written and verbal communication skills. Proficient with Microsoft Office Suite and CRM tools
• Ability to work evening hours, weekends, and holidays in a retail environment
• Valid driver's license required
• For roles working in CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employment
• For roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license

Compensation and Benefits

Benefits

As a part-time Tesla employee, you will be eligible for:

• 401(k) with employer match
• Employee Assistance Program
• Sick and Vacation time
• Tesla Babies program
• Back-up childcare and parenting support resources
• Pet Insurance

Expected Compensation

$18.24 - $38.48/hour + benefits

Pay offered may vary depending on multiple inidualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Title: Admission Specialist - PT

Location: Fort Pierce United States

Job type: Onsite

Job Description:

Part-Time Admissions Specialist

Indian River State College | The River

At Indian River State College, every day is an opportunity to make a difference. As part of our Enrollment Services team, you'll be the first friendly face many future students meet - helping them take the next step toward changing their lives through education.

We're looking for a Part-Time Admissions Specialist who enjoys connecting with people, solving problems, and guiding others through important decisions. You'll play a vital role in helping students and families understand their options, navigate enrollment, and feel supported from the moment they walk through our doors.

What You'll Do

• Welcome students and visitors at the Crews Hall Welcome Desk (W-Building) with professionalism and warmth.

• Listen and assess each visitor's needs, then connect them to the right person or resource.

• Provide accurate information about programs, enrollment steps, and key deadlines.

• Maintain organized records in our student information systems.

• Keep the lobby area inviting and up to date with the latest materials.

• Support the Information Call Center by answering questions and routing calls as needed.

• Collaborate with team members across Enrollment Services to ensure every student feels seen, heard, and guided.

What You Bring

• At least three years of clerical experience, ideally in student services or customer-facing environments.

• A strong commitment to exceptional service and a positive, student-centered attitude.

• Clear, confident written and verbal communication skills.

• Proven ability to manage multiple tasks accurately and efficiently.

• Experience with Microsoft Office and Windows applications.

• Comfort working both independently and collaboratively with a erse student population.

• Sound judgment and discretion when handling sensitive information.

Preferred: Associate's degree.

Physical & Work Requirements

This position involves regular sitting, standing, and light lifting (up to 25 lbs). You'll use standard office equipment such as phones, computers, and copiers. All employees are expected to follow safety standards and uphold The River's values of care, integrity, and service.

Why Join The River

You'll be part of a college known for its welcoming community and student-first approach. At The River, we believe in meeting students where they are - and helping them rise higher. Every interaction you have helps shape a student's journey and strengthens our mission to expand access, opportunity, and success for all.

Compensation and Application Deadline

Pay rate for this position starts at: $17.36/hour | Exact compensation may vary based on skills, experience and education | Open until filled

Title: Receptionist (2680)

Job Description:

Work Location: Parkersburg, WV

Job Location

PMC-Parkersburg, WV Corps - Parkersburg, WV

Position Type

Temporary Part Time

Salary Range

$10.00 - $11.00 Hourly

Job Category

Admin Support

Work Schedule: Temporary Part-time (up to 28 hours/weekly)

This position is responsible for:

Answers the telephone in a courteous manner and directs calls to the appropriate destination; records accurate and complete messages when necessary; receives and receipts deliveries and donations; greets and announces visitors and clients; provides general information about The Salvation Army's operations and services; performs routine clerical work such as typing and filing.

Key Responsibilities:

• Answers the telephone and transfers calls to the appropriate destination; responds to callers questions and provides accurate information.
• Records accurate and complete messages; ensures the timely and accurate distribution of messages through telephone and/or E-mail.
• Records and updates statistical information; ensures the accuracy and completeness of the same.
• Receives, greets, and announces visitors in a courteous and tactful manner; provides assistance to callers and visitors by answering questions and providing instructions and referrals; screens sales representative soliciting to The Salvation Army.
• Receives, responds to, and assists people requesting social service assistance; assists in registering clients; maintains supply of maps and phone numbers for social services; locates appropriate personnel to assist visitors.
• Notifies proper iniduals when visitors or clients have arrived; ensures that visitors and clients have signed-in.
• Adds/deletes names and extensions to the phone list to ensure the list remains up-to-date on a daily basis; proof reads telephone lists for mistakes before list is printed.
• Sorts and distributes mail; ensures all mail reaches appropriate destination; assists with preparing bulk-mail.

Physical Requirements and Working Conditions:

• Ability to meet attendance requirements.
• Ability to read, write, and communicate the English language.
• Ability to operate a telephone and/or switchboard.
• Ability to sort documents alphabetically and numerically.
• Ability to perform routine mathematical computations.
• Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

WHAT ARE WE LOOKING FOR IN YOU:

Education and Experience:

• High school diploma or G.E.D.; AND
• Two years of progressively responsible experience working in a major firm with telephone switchboard responsibilities OR
• Any equivalent combination of training and experience that provides the required knowledge, skills, and abilities.

Title: Receptionist

Location: Newburyport United States

Wage Information: The wage range for this position is $17.00/hr - $20.40/hr, dependent on prior work history and experience

Employment type: Part-Time

Job Category: Admin - Clerical

Job Description:

Responsibilities

• Answers incoming telephone calls in a cheerful and marketing oriented way, determines purpose of callers, and forwards calls to appropriate personnel or department.
• Retrieves messages from voice mail and forwards to appropriate personnel.
• Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
• Answers general questions about the community and provides callers with address, directions, and other information and refers other specific questions to appropriate staff.
• Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
• Coordinates guestroom reservations.
• Maintains current list of residents who are hospitalized.
• Updates appointment calendars, including transportation and beauty calendars, as directed.
• Receives, sorts, and routes mail, and maintains and routes publications.
• Distributes written communication, accepts and signs for deliveries (mail, prescriptions, etc.).
• Maintains copy and fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.
• Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.
• Performs other clerical duties as needed, such as filing, photocopying, and collating.
• Orders, receives, and maintains office supplies.
• Collects rent checks from residents and family members and provides needed information to bookkeeping for billing.
• Collects money for store purchases and meal tickets, etc.
• May drive company vehicle from community to social and other various destinations (only if required by community).
• May perform other duties as assigned.

Qualifications

• High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
• Basic First Aid and CPR certification where required.
• Must successfully complete all Atria specified training programs.
• Able to read and comprehend simple instructions, short correspondence, and memos. Able to write simple correspondence. Able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Able to add and subtract two digit numbers and to multiply and ide with 10's and 100's.
• Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Able to deal with problems involving a few concrete variables in standardized situations.
• Able to operate: telephone, emergency call system, monitoring board or beeper, photocopier. Able to work various schedules and shifts as needed.

We create communities where employees thrive in their work, helping our residents thrive in their homes.

Atria Senior Living's family of brands has openings for iniduals looking for a career with outstanding benefits, including:

• Paid holidays and PTO
• Employees may receive annual anniversary rewards dependent on classification, starting at $500 for Full Time employees
• Employees may be eligible to receive an Annual Scores Reward of $500 (Full Time) or $250 (Part Time) based on community survey results
• Benefits package also includes Health, Dental, Vision, and Life Insurance
• Retirement Savings Plan / 401(k) employer match
• Tuition reimbursement (U.S Based Communities)
• Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location

Title: Strategic Customer Success Manager

Location: US

remote

Job Description:

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out erse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

At Axon, we’re on a mission to protect life and build a safer, more connected world through innovative technology. Our Enterprise segment is one of our fastest-growing areas, presenting a unique opportunity to make a significant impact in an evolving market. As a Strategic Customer Success Manager, Enterprise, you will play a pivotal role in shaping the customer experience, driving adoption, and expanding Axon’s footprint within enterprise organizations. This is a high-visibility role where you will develop strategic relationships, solve complex challenges, and directly influence product innovation. If you’re looking to elevate your career, this role offers the chance to lead enterprise customer strategies, work cross-functionally with top industry talent, and be part of a dynamic, rapidly expanding team. You’ll gain expertise in cutting-edge technology solutions while driving measurable business impact for both Axon and our customers.

What You’ll Do

Location: Remotely in the United States and within one hour of a major airport

• Develop and manage strategic success plans for a portfolio of enterprise customers, driving adoption, engagement, and value realization.

• Act as a trusted advisor, proactively identifying opportunities to expand usage of Axon’s platform and ensuring customers achieve their desired outcomes.

• Track and analyze adoption metrics to assess customer health, implementing data-driven strategies to improve retention and mitigate risks.

• Own and drive complex customer escalations, coordinating cross-functional teams to achieve rapid and effective resolution.

• Provide regular business reviews and communicate key milestones, impact metrics, and opportunities to both customers and internal senior leadership.

• Collaborate with internal teams—including Product, Sales, and Support—to advocate for customer needs, shaping Axon’s roadmap and offerings.

• Lead customer enablement efforts through training webinars, best practices sharing, and proactive guidance on product adoption.

• Maintain CRM hygiene (e.g. Success Plans, Health Scores, etc.) to enable data-driven decision-making.

• Develop scalable success playbooks, mentor junior team members, and contribute to the continuous improvement of Customer Success processes.

What You Bring

• Bachelor’s degree or equivalent experience.

• 5+ years in a customer-facing role, with at least 3 years managing enterprise-level customers in a Customer Success or Account Management capacity

• Proven ability to develop and execute customer success strategies, driving adoption and retention at scale.

• Strong experience managing escalations and coordinating cross-functional teams to drive issue resolution.

• Data-driven mindset with experience using customer success platforms and strategic planning tools to track engagement, identify trends, and optimize the customer experience.

• Exceptional project management skills with a track record of balancing multiple priorities while delivering high-impact results.

• Demonstrated ability to influence customer decisions and internal strategy through data, insights, and relationship-building.

• Experience mentoring or coaching team members, contributing to process development, and driving best practices.

• Excellent communication, presentation, and relationship-building skills, with the ability to engage effectively at all levels of an organization.

Benefits that Benefit You

• Competitive salary and 401k with employer match

• Discretionary paid time off

• Paid parental leave for all

• Medical, Dental, Vision plans

• Fitness Programs

• Emotional & Mental Wellness support

• Learning & Development programs

• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 108,750 in the lowest geographic market and USD 145,000 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. T

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building erse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values ersity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work.

Title: Customer Development Manager, Meijer

Location: Rosemont, IL, US

Department: Customer Development/Sales

Job Description:

Travel Required?:  Travel - 25% of time

Hybrid

No Relocation Assistance Offered

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

As the Customer Development Manager for our Meijer team, you will be primarily responsible for managing the relationship with one of the fastest growing retailers in the US and a market leader in the Midwest. The inidual will be responsible for developing and executing sales strategies, negotiating contracts, forecasting and planning, PO and service level management, and ensuring that we are a preferred supplier partner for the customer. It is critical that the inidual has strong analytical skills, experience of managing a P&L, and has an ability to identify and build solid growth plans based on the synergies between Meijer's and Colgate’s strategic goals.

This inidual will work with a lot of cross-functional partners, internally and externally, and should have strong storytelling, collaboration and persuasion skills to gain cross-functional alignment.

** This role is based out of our office located in Rosemont, IL. **

What you will do

• Have ownership & responsibility to deliver sales objectives on volume, spending and retail execution
• Formulate and execute our strategic plan to ensure you reach maximum volume, profitability and customer service. You’ll be engaging and leading your cross functional partners across, Category, Digital, Omni Marketing & CS&L, behind your category and customer objectives.
• Demonstrate consumer insights associated with strong Colgate brand equities to drive incremental growth and strengthen the customer investment, so that it is consistent with Retail Environment strategy, brand strategy, and shopper insights.
• Lead customer engagement, have direct relationship responsibility for your category counterparts at Meijer, and build a joint business plan.
• Work closely with your Team Manager, and Grocery LT to seek clarity, and drive excellent two-way communication and alignment.
• Manage customer level P&L, including building effective baseline and promotional activities with accurate volume and spend.
• Manage your trade spend management, reconciling and updating your plans at the end of each month, ensure timely deduction management and perform ROI analysis.  
• Leverage Revenue Growth Management principles to grow the business.
• Accurate demand planning and forecasting to ensure optimal service levels for the company and the customer.

Required Qualifications:

• Bachelor's Degree
• 3+ years of experience in sales, category management role(s) or similar roles
• Strong analytical mindset and experience working with data and analytical tools
• Understanding of P&L management, and good negotiation skills
• Solid understanding and experience working with syndicated service account, loyalty data (Nielsen, IRI)
• Proficiency in Microsoft Office and Google Suite (i.e, Sheets, Slides, Docs)

Preferred Qualifications:

• Experience working in consumer product goods
• Previous experience working with Meijer
• Experience working in or with Omni-Commerce teams
• Previous experience working with Broker Partners to drive superior execution

Compensation and Benefits

Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.

Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.

Our Commitment to Inclusion

Equal Opportunity Employer

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

#LI-Hybrid

Title: (Fluent English) Technical Support Team Lead (India, remote)

Location: India

Type: Contract

Workplace: Fully remote

Job Description:

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Technical Support Team Lead today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes 

What you will do:

• Handle escalated issues and ensure customer satisfaction
• Lead and support the customer support team
• Follow established procedures to escalate issues to the appropriate internal teams and stakeholders
• Maintain accurate and up-to-date records of system failures, maintenance activities, and identified bugs
• Collaborate and communicate effectively with the client’s internal teams to ensure smooth operations and timely issue resolution.

What you need to succeed in this role:

• Excellent English communication skills (at least C1 for both spoken and written)
• 1+ years of proven experience in Technical Support
• Experience in team management
• Excellent problem-solving abilities
• Familiarity with analytics and reporting tools
• Fast typing skills and ability to manage multiple tasks simultaneously
• Excellent problem-solving abilities
• Customer-oriented and responsible attitude

Benefits and Perks:

• Flexible schedule
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an inidual approach, and a wholesome positive experience.

Title: (Fluent English) Technical Support Team Lead (India, remote)

Location: DL IN

Type: Contract

Workplace: Fully remote

Job Description:

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Technical Support Team Lead today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

What you will do:

• Handle escalated issues and ensure customer satisfaction
• Lead and support the customer support team
• Follow established procedures to escalate issues to the appropriate internal teams and stakeholders
• Maintain accurate and up-to-date records of system failures, maintenance activities, and identified bugs
• Collaborate and communicate effectively with the client’s internal teams to ensure smooth operations and timely issue resolution.

What you need to succeed in this role:

• Excellent English communication skills (at least C1 for both spoken and written)
• 1+ years of proven experience in Technical Support
• Experience in team management
• Excellent problem-solving abilities
• Familiarity with analytics and reporting tools
• Fast typing skills and ability to manage multiple tasks simultaneously
• Excellent problem-solving abilities
• Customer-oriented and responsible attitude

Benefits and Perks:

• Flexible schedule
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an inidual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website:

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Title: (native Romanian) Chat Support Consultant, crypto (Remote)

Locations:

Gyula, Békés County, Hungary

Békéscsaba, Békés County, Hungary

Debrecen, Hajdú-Bihar, Hungary

Sarkad, Békés County, Hungary

Battonya, Békés County, Hungary

Type: Contract

Workplace: Fully remote

Job Description:

Passionate about blockchain technology and the future of digital finance?

What if you had a chance to be part of a dynamic trading platform redefining the crypto trading experience?

Join our team as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes

What you will do:

• Deliver high-quality customer support in crypto trading via live chat and email, promptly addressing inquiries and complaints

• Build positive and long-lasting relationships with customers

• Handle customer inquiries and feedback

• Provide valid, accurate information and solutions to customer requests

• Maintain up-to-date knowledge of the company’s trading platform and general market conditions

• Understand customers’ needs and deliver constructive feedback to the management team

• Continuously seek ways to improve team performance and work efficiency

• Be a part of fast-paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidays

What you need to succeed in this role:

• Native Romanian and strong English proficiency (minimum C1 level)

• At least 6 months of live chat support experience, preferably in crypto or financial services

• Strong analytical, logical thinking, and problem-solving skills

• Positive and responsible attitude

• Basic financial knowledge or payment/banking experience is preferred

• Crypto industry knowledge is a plus

• CRM experience in Salesforce is an advantage 

• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Benefits and Perks:

• Flexible schedule

• Opportunity to work fully remotely

• Inclusive international environment

• Compensation in USD

• Rewards system 

• Good bonuses for referring friends

• Paid intensive training and probation

• Work-life balance

• Responsive management interested in your growth and long-lasting cooperation

• Greenhouse conditions for self-development

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who are we?

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an inidual approach, and a wholesome positive experience.

Zora is looking to hire a Community Support Specialist (Part-Time) to join their team. This is a part-time position that can be done remotely anywhere in Europe.

Title: Customer Service Administrator

Location: Falmouth , England, UK 

Temporary, Hybrid

**JN-**102025-6852683

 Salary: £26,000 - £28,000 per year

Job Description:

Job Description

• Respond to customer enquiries promptly and professionally via phone and email.
• Process orders accurately using internal systems, ensuring timely delivery.
• Coordinate with internal teams to address and resolve customer issues effectively.
• Maintain detailed records of customer interactions and transactions.
• Assist in the preparation of purchase orders, customer reports and documentation as required.
• Support the development of improved customer service processes and workflows.
• Ensure compliance with company policies and industry regulations.
• Provide administrative support to the wider customer service team when needed

The Successful Applicant

A successful Customer Service Administrator should have:

• Previous experience in a customer service or administrative role.
• Excellent communication and interpersonal skills.
• Proficiency with Microsoft Office and familiarity with order processing systems.
• A detail-oriented mindset with strong organisational abilities.
• A positive attitude and a commitment to providing outstanding customer service.
• Problem-solving skills and the ability to work independently or as part of a team

What's on Offer

• Competitive salary of approximately £27,000 per annum.
• Hybrid working - 2/3 days in the Falmouth office
• Comprehensive benefits package, including an excellent pension scheme.
• Opportunities to develop within a supportive and collaborative environment.
• 12-month fixed-term contract with excellent permanent and long term prospects.

If you're ready to contribute to a customer-focused team within the industrial and manufacturing industry, apply now to join this exciting opportunity in Falmouth!

Title: Account Executive-Business Development-Hybrid

Location: Boston United States

Job Description:

Job Description

• Manage and nurture relationships with existing clients to ensure retention and growth.
• Sales role focused on upsell / cross sell within existing accounts.
• Work closely with clients to maximize revenue growth.
• Act as the primary point of contact for client inquiries, resolving issues promptly and professionally - work with Customer Service and Customer Support teams as needed.
• Collaborate with internal teams to deliver tailored solutions that meet client needs.
• Track and report on client account activity, including sales performance and customer feedback.
• Develop strategic account plans to align with business objectives and client goals.
• Stay up to date with industry trends and competitor offerings to provide valuable insights.
• Support the sales team in achieving overall revenue targets and business growth.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an inidual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant

A successful Account Manager should have:

• A strong background in account management or sales within the SaaS sector.
• 5-10+ years of total experience, 3-5+ years in a SaaS Account Management role.
• Exceptional communication and interpersonal skills to build lasting client relationships.
• A results-oriented mindset with a focus on meeting and exceeding targets.
• Proficiency in using CRM tools and managing client data effectively.
• Ability to analyze client needs and provide customized solutions.
• Excellent organizational skills to manage multiple accounts simultaneously

What's on Offer

• Competitive salary ranging from $80,000-100,000 base salary annually, $160-200k total compensation.
• Hybrid working schedule 3 days per week downtown Boston - amazing office space.
• Comprehensive benefits package to support your health and well-being.
• Opportunity to work in a collaborative and innovative environment.
• Professional growth and development opportunities within the technology and telecoms industry.
• A supportive and inclusive company culture that values ersity.

Contact

Abby Phelan

Quote job ref

JN-102025-6865329

Title: IT Support Executive

Location: International United States

International Permanent SG$4,500 - SG$5,500 per month (SG$54,000 - SG$66,000 per year)

Job Description:

Job Description

• Provide 1st line (telephone) and occasional 2nd line (deskside) IT support, ensuring timely resolution of incidents and requests.
• Log all issues in BMC Helix, escalating unresolved cases to appropriate 2nd or 3rd line teams and monitoring progress.
• Keep customers informed on the status of their calls and maintain strong client relationships.
• Collaborate with regional IT Support Officers, IT Operations, Belfast Service Desk, and global teams to ensure seamless service delivery.
• Coordinate with ITIL process teams on change, release, problem, and configuration management.
• Work closely with local/regional IT, training teams, and other technical teams to facilitate smooth operations.
• Provide guidance, training, and mentoring to team members.
• Develop a solid understanding of the business, meet agreed OLAs/SLAs, and complete assigned tasks within deadlines.

The Successful Applicant

• Minimum 4 years' IT experience (including at least 3 years in 1st line support).
• Strong customer service skills with excellent verbal and written communication.
• Proficient in Windows 10, Microsoft Office, VPN, Citrix, Active Directory, Remote Exchange Console, and service desk/call management tools.
• Practical knowledge of ITIL processes, end-user IT services, and professional services sector operations.
• Strong organisational skills, able to work under pressure and resolve incidents logically and efficiently.
• Self-motivated, credible, and passionate about technology, with the ability to explain technical concepts in business-friendly terms.
• Experience supporting global environments, with cultural awareness and adaptabililty
• Ideally from legal or other professional services industry

What's on Offer

Great work culture

Good opportunity to work in a global industry leading law firm

Contact

Jayden Yap (Lic No: R22110369/ EA no: 18C9065)

Quote job ref

JN-082025-6811488

Phone number

+65 6416 9897

Title: Personal Tax Semi-Senior

Location: Folkestone,

Job type: Hybrid

Job Description:

£30,000 - £35,000 per year

• Preparation and review of tax returns and computations
• Liaising with clients on tax compliance issues
• Supporting the Tax team and Tax Manager on more complex technical assignments
• HMRC Returns
• Helping clients understand and manage their tax liabilities effectively
• Contributing to the team's goals and supporting colleagues
• Ensuring compliance with internal processes and external tax regulations
• Participating in internal and external professional development opportunities
• Providing excellent customer service to maintain client relationships

The Successful Applicant

A successful Tax Semi-Senior should have:

• A strong academic background
• ATT (with aspirations to pursue CTA) is desirable
• This role has been created for future succession planning purposes. It would be a good fit for a candidate that aspires to be a Tax Manager of the future
• Excellent analytical skills and attention to detail
• Proficiency in using tax software and other relevant computer applications
• Excellent communication and interpersonal skills
• A positive attitude and willingness to learn

What's on Offer

• An estimated salary range of £30,000 - £35,000 per year
• Depending on the candidate's location, there may be some flexibility to work from home one day per week
• A supportive and inclusive team culture
• Opportunities for professional development and growth
• A positive work-life balance with a professional services firm in Folkeston

Title: Business Systems Analyst | CPG | Wood Dale, IL

Location: Wood Dale United States

Permanent

 USD85,000 - USD105,000 per year

Job Description:

• Serve as the primary internal expert for ERP, CRM, and other core business systems.
• Analyze, document, and optimize business processes across Finance, Supply Chain, Sales, and Quality departments.
• Manage system configurations, user permissions, dashboards, and reporting tools to support operational needs.
• Administer enterprise data visualization platforms such as Power BI or Tableau.
• Translate business requirements into functional specifications for ERP and integrated systems.
• Support Finance with reporting, bill of materials (BOM) costing, inventory reconciliations, and master data management.
• Collaborate with Sales and Customer Service teams to enhance CRM workflows and support customer integrations (e.g., EDI, customer portals).
• Act as the primary point of contact for external IT partners and system consultants.
• Lead small to mid-sized projects, including system enhancements and integrations.
• Coordinate system upgrades, testing, and issue resolution in partnership with vendors.
• Design and maintain financial and operational dashboards using Excel, Power BI, and ERP reporting tools.
• Establish standards for data modeling, dashboard development, and performance metrics.
• Analyze system-generated data to identify inefficiencies and drive continuous improvement initiatives.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an inidual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant

• Manufacturing industry experience.
• Previous experience as a Business Systems Analyst or in a closely related role.
• Proven ability to design and develop dashboards using Power BI.
• Hands-on experience with data modeling, analytics, or Power BI development.
• Familiarity with large-scale ERP systems such as NetSuite, Sage X3, or similar platforms.

What's on Offer

• Competitive salary with bonus opportunities
• Comprehensive benefits starting on Day 1, including PTO
• Flexible remote work options (1-2 days per week)
• Rapidly growing company offering clear career advancement
• High-visibility role with collaboration across senior leadership
• Positive, collaborative, and team-focused work environment
• Stable organization with strong opportunities for long-term growth

JN-102025-6860222

Global Customer Operations

Location: Bogotá Temporal

Job Description:

• Come work for an international company from the health industry in the GCO Dept.
• We offer a Hybrid work, going to the office once a week, in Bogotá, COP 4.5M
• Acerca de nuestro cliente

A dynamic, global organization committed to excellence in customer operations, offering growth, innovation, and impactful leadership opportunities in supply chain.

Descripción

Here are the key responsibilities for the Global Customer Operations Associate Supervisor role:

• Lead and manage the Global Customer Operations team to ensure timely and accurate customer service.
• Oversee staff selection, training, development, and shift coverage.
• Develop and maintain documentation such as SOP's, work instructions, and training records.
• Monitor and analyze performance metrics to identify strengths and areas for improvement.
• Manage employee performance, including evaluations, improvement plans, and disciplinary actions.
• Ensure compliance with internal policies and contribute to continuous improvement efforts.

Perfil buscado (h/m)

Bilingual (En & Sp) proactive leader with strong communication skills, proven experience in customer service or call center environments, and a talent for team development.

Qué Ofrecemos

Work in a multinational health company. Hybrid work with only one day in the office per week. Monthly salary of COP 4.5 M. Obra o labor contract for 6 months with the possibility to extend it for 6 more.

Contacto Carlos Correa

Ingresar referencia para vacante JN-102025-6866204

Title: Cash Application Analyst

Location: Bogota ,Colombia

**JN-**092025-6833747

Permanente 

Salary: COP6,000,000 - COP6,500,000 por mes (COP72,000,000 - COP78,000,000 por año)

Job Description:

• Apply incoming payments (wires, ACH, checks) to customer accounts in ERP systems with precision and timeliness.
• Investigate and resolve unapplied or misapplied cash, working closely with collections and customer service teams.
• Reconcile daily bank statements and ensure alignment with accounts receivable ledgers.
• Monitor and clear suspense accounts, ensuring compliance with internal controls.
• Collaborate with OTC teams to support end-to-end processes and improve cash flow visibility.
• Communicate with internal stakeholders and external customers to clarify payment details and resolve discrepancies.
• Generate and maintain reports on cash application metrics and aging items.
• Support month-end closing activities and audit requests related to cash postings.

Perfil buscado (h/m)

We are looking for a detail-oriented and proactive Cash Applications Analyst with 1 to 2 years of experience in the Order-to-Cash cycle, and a strong focus on cash application processes. The ideal candidate will be bilingual in English and Spanish, with proven experience supporting regional operations across Latin America. This role is key to ensuring accurate and timely application of incoming payments, supporting financial integrity and customer satisfaction.

• 1-2 years of experience in cash applications or accounts receivable, preferably within the OTC cycle.
• Experience working with LATAM markets and understanding of regional banking/payment practices.
• Proficiency in English (Spoken)
• Familiarity with ERP systems (SAP, Oracle, or similar).
• Strong analytical skills and attention to detail.
• Ability to work independently and manage multiple priorities in a fast-paced environment

Qué Ofrecemos

• Great benefits
• Hybrid modality

Title: Team Lead - S2

Location: NY-Tonawanda

• Company: FedEx Logistics
• Category: Facility Operations
• Employment Type: Full Time
• Worker Sub-Type: Regular
• Remote: No
• Location: 555 Riverwalk Parkway, Tonawanda, NY 14150, United States

Job Description:

This is role is hybrid out of our Tonawanda, NY office. It will allow some work from home opportunity and some in the office work dependent on company policy.

Schedule: 2nd Shift -Tuesday to Friday 4:00pm – 12:30am and Saturday 3:30pm – 12:00am.

Overview:

• To complete and assign work-specific activities to team members and to provide direction and guidance as well as training in the completion of these activities. This includes resolving complex work-related issues by establishing strong relationships with both internal and external customers.
• Ensures team members complete necessary specific work-related activities and assignments on time. Maintains outstanding internal and external customer service while demonstrating sound communication skills. Provides direction and guidance to team members by answering questions on any specific work-related issue(s) or problem(s). Resolves routine and complex issues relating to the team's day-to-day activities and provides guidance and training on new activities. Assigns work activities based on team members' skill levels. Performs a quality audit of completed activities for each team member including the recording and tracking of results. Reviews errors and completes or arranges the necessary training for each team member based on results of the audit. Compiles data and completes daily, weekly and monthly reports to ensure quality measurement goals are achieved. Maintains and controls the flow of work to and from other departments. Compiles information and completes a team productivity and quality report. Works with supervisor and/or manager in anticipating and/or identifying any existing problems with an inidual team member's productivity/ performance and also with the team as a whole with regard to workflow and productivity output. Makes professional recommendations to management regarding continuous constructive work-related activities that would further enhance or improve workflow production and results.
• Hs diploma/equivalent. A thorough knowledge of specific area responsible for and applicable gov regs. At least 3 years business exp of which 2 years in a brokerage industry and/or customs brokerage working environment. 1 Yr in a position of support and/or assistance in a team or in enviro w/proven leadership skills in which this position will oversee team members. Strong communication, multitasking, and organizational skills. Ability to maintain strong working relationships with both internal and external customers. Ability to train and motivate team members in order to ensure a high optimum flow of work productivity.

Experience:

• High school diploma/GED.
• At least 3 years business experience of which 6 months in a brokerage industry and/or customs brokerage working environment.
• Strong communication, multitasking, and organizational skills.
• Ability to maintain strong working relationships with both internal and external customers.
• Ability to train and motivate team members in order to ensure a high optimum flow of work productivity.

Pay Transparency:This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay:16.50 -27.76 USD Hourly

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We’re glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

Title: Clinical Specialist CRM - FT Myers / Naples

Location: FL-Naples

Job Description:

remote type

Remote

locations

Naples, Florida, United States of America

time type

Full time

job requisition id

R50080

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.

Bring your talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career that changes lives.

CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION:

Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management (CRM) sales and customer service objectives.  CRM seeks collaborative candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes, and systems by being accountable, having a voice and taking action.

Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management.  Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.

To find all Cardiac Rhythm Management Clinical Specialist roles available please use #crmcs in the key word search at jobs.medtronic.com

A DAY IN THE LIFE:  POSITION RESPONSIBILITIES:

• Technical Support

• Successfully completes CRM Field Technical Training – including online and field-based training

• Performs checks/interrogations of all CRM medical device systems post sign-off

• Supports implants of all CRM products post sign-off

• Provides on-call support as needed on evenings and weekends post sign-off

• Provide troubleshooting support as requested

• Operational Support

• Assures completion of patient registration and any other required hospital documentation

• Helps manage consignment inventory and trunk inventory once obtained

• Provides additional inventory support to meet customer needs

• Maintains software on programmers throughout the district as directed

• Assists with managing daily coverage logistics as needed

• Educational Support

• Educates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completed

• Assists with educating and training new Clinical Specialists and Sales Representatives post sign-off

• Sales Support

• Partners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRM products and solutions offer value to the customer

• Assists with obtaining customer POs throughout the quarter

• Has a basic understanding of the competitive landscape

• Independently identifies customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectives

• Ongoing Technical Development

• Stays up to date on new products, solutions and patient management offerings

• Completes all assigned training in a timely manner

• Performs other related duties as assigned

MUST HAVE - BASIC QUALIFICATIONS:

IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME

• High School Diploma PLUS a minimum 6 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR-
• Associate’s Degree PLUS a minimum 4 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR-
• Bachelor’s Degree PLUS a minimum 2 years of work experience in healthcare, field sales, or work experience utilizing complex mathematics, mechanical concepts, science or computing

NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:

• Thorough working knowledge of medical terminology and the medical device industry
• Proven ability to build/maintain positive relationships with peers and colleagues across organization levels
• Strong work ethic in accomplishing objectives of the position
• Expertise with Microsoft tools & other applications (i.e., SalesForce.com)
• Ability to meet vendor credentialing requirements
• Excellent customer service skills
• Excellent interpersonal, written/verbal communication skills
• Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines

PHYSICAL JOB REQUIREMENTS:

• The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions
• Frequent required travel to customer clinics, hospitals, and offsite meetings.  While performing the duties of this job, the employee is regularly required to be independently mobile
• Continuous verbal and written communication
• Frequent 2- handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level
• Sitting, standing and/or walking for up to eight plus hours per day
• Environmental exposures include eye protection, infectious disease and radiation
• Ability to wear 7-9 lbs of lead for extended periods of time while in the O.R.
• Frequently required to use hands to finger, handle or feel objects, tools or controls
• Ability to effectively use a mobile phone, PC, keyboard and mouse
• Frequent bending/stooping, squatting and balance
• Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer
• Must be able to drive approximately 80% of the time within assigned territory.
• Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management.  Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.
• Must have a valid driver's license and active vehicle insurance policy.  In addition, your driving record will be reviewed and will be considered as part of your application.

Travel Requirements:

• Minimum travel of 10%

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here.

In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6 here.

The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.

ABOUT MEDTRONIC

Together, we can change healthcare worldwide.  At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life.  We challenge ourselves and each other to make tomorrow better than yesterday.  It is what makes this an exciting and rewarding place to be.

We can accelerate and advance our ability to create meaningful innovations – but we will only succeed with the right people on our team.  Let’s work together to address universal healthcare needs and improve patients’ lives.  Help us shape the future.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status about public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Medtronic will provide reasonable accommodation for qualified iniduals with disabilities.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here:  http://www.uscis.gov/e-verify/employees

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

Salary ranges for U.S (excl. PR) locations (USD):USA: $72,000.00 - $90,000.00

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here.

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Learn more about our business, mission, and our commitment to ersity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified iniduals with disabilities.

If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Title: Analyst I - II - Customer Programs

**Location:**Denver,

Job type: Hybrid

Job Description:

At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve, UGI will be there providing safe and reliable service that brings warmth and comfort to our 750,000 customers in 45 counties in Pennsylvania and 1 county in Maryland.

We strive to reflect the communities we serve by attracting and retaining top talent, while maintaining a erse workforce that embraces our culture of safety, service, and integrity. As an employee of UGI Utilities, you can expect a competitive total compensation plan and comprehensive benefits. Employees work in a collaborative environment, have upward mobility opportunities, and the ability to enjoy a true work life balance.

To learn more about UGI's workplace culture, sustainability efforts, and commitment to inclusivity, we invite you to visit our UGI Corporate sustainability page. 

Apply to UGI Utilities today to share in our mission and support countless neighbors, friends, and families in providing best-in-class products and services!

Position Summary:

Develop, analyze, manage, coordinate and support various Universal Service Program (low income assistance programs) metrics and reports for UGI Gas and Electric Division’s Universal Service Programs to assist with regulatory filings.  Lead efforts to automate and utilize the Department of Human Services (DHS) data sharing of customer information for LIHEAP recipients. Review and analyze customer data to ensure eligibility for new and continued enrollments into UGI’s low-income assistance programs. Partner with the Digital Marketing Team to coordinate the creation of marketing campaigns compliant with regulatory commitments while targeting LIHEAP customers for enrollment into programs. Assist in the creation of monthly management reporting including details on customer participation, spending, energy savings realized, etc. for all Customer Assistance Programs. Assist with data analysis and program management efforts for other strategic regulatory initiatives such as the LIURP Notice of Proposed Rulemaking and auto enrollment of UGI Electric customers into CAP.

Principal Accountabilities:

Regulatory Commitments:

•              Work with the Business Unit and Information Technology resources to integrate data from DHS data sharing for use by the Customer Outreach Department Team, Customer Care Representatives, and Community Based Organizations to enroll customers in the Customer Assistance Program (CAP) and to recertify customers once enrolled.

•              Utilize DHS data received to prepare marketing campaigns to solicit UGI Gas customers not enrolled in CAP; ensure compliance with PUC Data Sharing Order.

•              Utilize DHS data received to prepare marketing campaigns to solicit UGI Electric customers for CAP auto enrollment.

•              Utilize DHS data received to pre-qualify customers to apply for LIURP and/or Operation Share grants (based on additional criteria for each program).

•              Assist LIURP team with data analysis, program coordination, and implementation efforts related to the PUC Noticed of Proposed Rulemaking taking effect in 2026.

•              Oversee analysis and completion of auto enrollment of UGI Electric customers into CAP, as well as the feasibility study of expansion to UGI Gas.

Metrics and Data Tracking:

• Create, analyze, and maintain metrics for all Universal Service Programs including CAP, LIURP, Operation Share, CARES, and LIHEAP federal grants.  Examples of metrics include customer participation, actual vs. budget spending, contract compliance, etc.
• Create new Universal Service Program monthly reporting criteria and associated metrics for use by internal management as well as assistance with required regulatory filings.
• Track Purchase Orders and ensure appropriate funding levels exist for administrative costs for CAP and Operation Share.
• In coordination with the Finance Team, assist with completion of annual budget templates for Universal Service Programs.  Once budgets are approved and finalized, assist with tracking monthly variances.

Customer Program Execution:

• Ensure various marketing campaigns identified in UGI’s Consumer Education & Outreach Plan filed with the PUC are completed in a timely and accurate manner. Examples include but are not limited to; twice a year marketing for Self-Reported Low Income CAP enrollment and other targeted campaigns as needed, such as LIURP targeted messaging. Utilize SAP reporting functionality to generate targeted customers lists and partner with Digital Marketing Team to create and deploy marketing campaigns. Assist with the development of metrics to evaluate the success of the campaigns.

• Additional duties as required. Manage contracts for CAP and Operation Share. Attend and participate at industry events such as PUC BeWise and Energy Association of Pennsylvania monthly meetings and annual conference.  Consolidate and analyze Universal Service Program data, metrics, and create Power Point presentation slides for quarterly meetings with stakeholders and regulatory intervenors as part of the Universal Service Advisory Committee. Assist Customer Outreach Department with community (WARM) events to promote the availability of UGI’s Universal Service Programs. Assist with Base Rate Case processes including, but not limited to; coordinating responses and timely submittal of discovery brought by regulatory parties.

Knowledge, Skills and Abilities: 

• Analytical and program management experience preferred, familiarity with marketing strategies beneficial.
• Ability to collect, understand, and analyze customer programs and communicate to management the impact this data will have on the success of the Universal Service Programs. Experience with SAP (or similar ERP system) used to generate and analyze monthly reports and establish key performance indicators (KPIs).
• Ability to work cross-functionally and assist management drive projects to completion.
• Excellent oral and written communication skills.
• Advanced knowledge of Excel, Power Point, and Word.

Education:

• Bachelor’s degree in business or marketing preferred.
• Level I – Entry level, analysis and program management experience and/or Utility experience preferred
• Level II – At least 2 years’ experience working in program management, marketing, or financial analysis. Customer Program and/or Utility experience preferred.

Position level will be commensurate with experience.

UGI Utilities, Inc is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.

Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies.

As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

Title: Implementation Consultant

Location: Chicago, IL 60661 or New York, NY

Business Development |

Full Time, Contract, and Temporary |

From $40.00 to $50.00 per hour

Job Description:

• Hourly pay: $40-$50/hr (Pay varies based on candidates' locations and experience)
• Worksite: Leading professional development and networking company (Chicago, IL 60661 or New York, NY 10118 - Hybrid)
• W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL
• 40 hours/week, 7 Month Assignment

A leading professional networking company seeks an Implementation Consultant. The successful candidate will act as a short-term, client-facing strategic partner for our talent solutions accounts. The company offers a great work environment!

Implementation Consultant Responsibilities:

• Help customers successfully adopt, activate, and realize ROI from our most strategic hiring solutions.
• Lead customers through defined implementation engagements, acting as a short-term consultant focused on change management, stakeholder alignment, and solution adoption.
• Execute and adapt project plans to guide clients through strategic milestones with an eye toward long-term impact.
• Conduct consultative sessions to help customers navigate change, drive adoption, and align the talent solutions tools with their recruiting strategy.

Implementation Consultant Qualifications:

• 5+ years of experience in an Account Management, Implementation, Change Management, Project Management, Customer Success, Consultancy and/or Training role
• Experience working with multiple customers flexing strong prioritization skills.
• Experience and knowledge of AI and prompt engineering are preferred.
• Experience with Dynamics and Smartsheets is preferred.
• Consultative approach to training and leading through change is preferred.
• Strong ability to derive insight from utilization data to address client goals is preferred.

#PP

Title: Administrative Assistant

Location: IN-Indianapolis

Job Description:

Job Requisition ID

244187W

Job Location

Indianapolis, Indiana, United States

Work Place Type

Hybrid

At Corteva Agriscience, you will help us grow what’s next. No matter what your role, you will be part of a team that is building the future of agriculture – solving the world’s food problems through innovation, technology, and putting people first. Corteva has an exciting opportunity for an Administrative Assistant to join our company in Indianapolis, IN. 

VISA Sponsorship is not available for this position. 

Relocation assistance is not offered for this position. 

Hybrid position

What You’ll Do: 

• Coordinate travel and hotel arrangements. 

• Organize and plan internal / external meetings. 

• Provide general administrative support to various team members. 

• Handle daily transactions with high accuracy. 

• Assist with contract administration duties, office supply and equipment ordering as well as other purchasing needs. 

• Resolve routine and non-routine inquiries. 

• Attend and participate in departmental meetings.  May organize, provide input, take minutes and distribute information. 

• Compose and/or prepare correspondence, spreadsheets, presentations, documents and reports.  Proofread for content and typographical errors and ensure correct spelling, punctuation and grammar as needed. 

• Verify and process credit card expense reports for expenses. 

• Maintain and update calendars. 

• May assist in department budget preparation and with related program expenses. 

• Process invoices for accounts payable. 

• Support the hiring/onboarding of employees. 

• Plan and execute event details (food and beverage details, audio visual needs, entertainment, speakers, agenda, air and ground transportation, etc.) for meetings and events. 

• Work with external vendor to contract events and financial reporting on events. 

• Coordinate and schedule customer tours, field days, training sessions, and/or customer events and crop shops. 

• Travel and provide onsite support at designated events throughout the year.  Travel is required 5-10% of the year. 

• Perform other duties as assigned.

Education:  

• You have a high school diploma/GED.

What Skills You Need: 

• You have 2 years of administrative, office management, event planning/coordination or other related education/experience.  

• You have previous experience with planning/coordinating events. 

• You value serving the business and our customers, so you are willing and able to work overtime as needed during peak seasons.  

• You respect yourself and others and have a strong ethical mindset, therefore you are able to maintain confidentiality and discretion. 

• Your attention to detail and your organizational skills are outstanding! 

• You have good verbal, interpersonal, and writing skills. 

• You engage coworkers and visitors by welcoming them; you enjoy helping people and serving as the face of the business. 

• You have a valid US driver's license, so you are able to drive a company vehicle when needed.  

• You are a computer, Guru! Microsoft Office (Word, Excel, etc.), computer applications, SharePoint, etc. You name it, you rock it! 

• You are willing and able to travel, 5%-10%, when necessary. 

• You see problems as challenges and enjoy the opportunity to solve them and make improvements. 

• You are flexible, able to multi-task responsibilities with competing priorities, work well under pressure and plan to meet deadlines. 

• You have a positive attitude, enjoy working independently and being part of a erse team environment. 

• This is a hybrid position which requires working Tuesday through Thursday on site and remote work the remainder of the week.

What Makes You Stand Out: 

• An associate degree. 

• Experience with Concur Travel & Concur Expense reporting system.

Benefits – How We’ll Support You:

• Numerous development opportunities offered to build your skills

• Be part of a company with a higher purpose and contribute to making the world a better place

• Health benefits for you and your family on your first day of employment

• Four weeks of paid time off and two weeks of well-being pay per year, plus paid holidays

• Excellent parental leave which includes a minimum of 16 weeks for mother and father

• Future planning with our competitive retirement savings plan and tuition reimbursement program

Title: Yup’ik Contact Center Bilingual Agent

Location: Remote

Temporary

Entry Level

Job Description:

THIS IS A TEMPORARY EMPLOYMENT OPPORTUNITY

Position Summary: The Yup’ik Bilingual Contact Center Agent will provide critical support to iniduals and communities impacted by Typhoon Halong by delivering timely, compassionate, and accurate assistance in both Yup’ik and English. As a Contact Center Agent, you will be responsible for handling inbound and outbound calls in Yup’ik, providing exceptional customer service, and resolving customer inquiries efficiently.  The ideal candidate should possess excellent communication skills, patience, and the ability to multitask in a fast-paced environment in our contact center.  If you enjoy helping others, you will find this role to be challenging and rewarding. 

 This position is remote using a Virtual Desktop Interface (VDI), requiring a quiet, secure, and confidential workplace.   

Job Duties and Responsibilities include:

• Answer incoming calls promptly and professionally, actively listening and addressing customer inquiries and concerns.  Make outbound calls to follow up on customer inquiries and issues, verify information, as necessary. 

• Identify customer needs, research issues, resolve complaints, and provide solutions.   

• Follow communication scripts and provide product and service information to customers.

• Maintain up-to-date knowledge of program policies, procedures, and project updates by completing required training in a timely manner.

• Adhere to all call handling procedures, including protocols for verifying identity and protecting caller privacy and sensitive information.

• Research required information using available resources.

• Process orders, forms, and applications efficiently and accurately.

• Escalate complex issues to the appropriate department or leadership for resolution. 

• Maintain customer records and update databases with relevant information. Document all call information according to standard operating procedures, and time frames.

• Recognize, document, and alert the management team of trends in customer calls.

• Maintain ownership of lifecycle of call, including follow up and escalation to supervisors where necessary. 

• Meet daily qualitative and quantitative targets, and achieve all objectives for service, productivity, and quality. 

• Adhere to contact center scheduling, ensure telephone coverage during contact center hours of operations.

• Perform clerical or administrative tasks and other duties as assigned.

• Perform other duties as assigned

• Complete all required compliance training as required

Skills and Competencies:

• Excellent verbal and written communications skills in English and Yup’ik.
• Experience using MS Office and Teams.
• 1-3 years of previous experience in a call center or customer support role. 
• Knowledge of customer service practices and principles.
• Excellent data entry and typing skills.
• Superior listening, verbal, and written communication skills.
• Ability to handle stressful situations appropriately.
• Positive attitude, team player mentality, and willingness to learn and adapt. 
• Strong attention to detail, time management, and decision-making skills.
• Must be comfortable with multi-tasking and working in a fast-paced, high-volume call center.
• Ability to demonstrate empathy and professionalism.
• Maintain a reliable internet connection on a designated laptop in a quiet, secure, confidential workspace.
• Willingness to work flexible hours to support business needs and various time zones.  
• Maintains regular, punctual attendance, and follows company timekeeping policy.
• Ability to partner with your leaders and meet performance standards based on feedback from your direct supervisor. (One on one coaching, on the spot coaching feedback, annual reviews, etc.)

Education and Experience:

• Previous experience in a Disaster Recovery call center, however, is not required. (Important due to the nature of our projects in Emergency Services and Disaster Management Services)
• Case management experience preferred.
• Contact center software familiarity.

Required: 

• High school diploma or equivalent. 
• Excellent English and Yup’ik communication skills, both verbal and written.   
• Willingness to work flexible hours, including nights and weekends, as needed.

Job Description Disclaimer: This position description incorporates the core responsibilities of the job. It recognizes that other related duties not specifically mentioned might also be performed, and that not all responsibilities may be carried out depending on operational needs.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, national origin, disability, or status as a protected veteran. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions of the position. Upon hire, secondary employment and other employment restrictions must be disclosed and approved.

Tidal Basin Holdco, LLC, and its subsidiaries and affiliated companies, which includes TB Customer Relations, LLC are an Equal Employment Opportunity Employer.

Mortgage Loan Servicing Representative (Remote-Hybrid)

Upper Marlboro, MD

Lending – Loan Servicing 

Full-Time - Remote-hybrid 

Hybrid

NASA Federal Credit Union is in search of a Mortgage Loan Servicing Representative responsible for delivering exceptional customer service via telephone, mail, and email while assisting members with NASA FCU lending products and services.

The Mortgage Loan Servicing Representative will maintain accurate data in our loan servicing systems for mortgage loans as well as acting as a member and branch liaison for all mortgage loan transaction-related questions.  

This position will onboard new first mortgages, set up escrow accounts for new mortgages, post payments and payoffs to mortgages, and process annual escrow analysis.  It will also respond to internal and external email communications and track recordation and process lien releases for first mortgages and home equity Deeds of Trust. 

The Mortgage Loan Servicing Representative will be responsible for auditing/maintaining MERS system and processing mortgage corrections, transfers due to security breach or removal of member from account, as well as credit bureau reporting and corrections.

You must reside in Maryland, Washington DC, or Virginia.

 ESSENTIAL DUTIES AND RESPONSIBILITIES include the following with other duties may be assigned.

Remains cognizant of and adheres to credit union policies and procedures, and regulations pertaining to the Bank Secrecy Act.  

Level I:

• • Address member correspondence via inbound/outbound phone calls and email
  • Ensures accurate and timely generation of periodic billing statements
  • Onboards new first mortgages to FICS
  • Handles all internal/external member inquiries pertaining to documents (Notes, Deeds of Trust, Title Policies)
  • Completes Verification of Mortgage forms
  • Processes payoff requests and transactions for all real estate loan types
  • Posts payments to all real estate loan types
  • Responsible for mailing Goodbye (Retail Sold) and Welcome letters (Correspondent)
  • May be cross trained in select duties of the Mortgage Loan Servicing Representative II position

Level II: (In addition to the requirements of Level I)

• • Sets up escrow accounts for new mortgages
  • Performs servicing transfers for loans sold to new investors
  • Responsible for transferring mortgages to investors in MERS in a timely manner
  • Tracks recordation and processes lien releases on first mortgage and home equity Deeds of Trust
  • Files all mortgage documents within the vault and tracks outgoing original documents
  • Verifies accuracy of 10% of new mortgages and critical fields
  • Responsible for research and corrections to mortgages
  • Responsible for mortgage account transfers due to security breach or removal of member from account
  • Has a thorough knowledge of FCRA; responsible for credit bureau reporting, disputes, and corrections
  • Assists in the preparation of yearly 1098 and 1099 tax forms
  • Reviews daily, weekly, and monthly reports
  • May also be responsible for all or part of the duties of the Mortgage Loan Servicing Representative I position
  • May be cross trained in select duties of the Mortgage Servicing Representative III position

Level III: (In addition to the requirements of Level I & II)

• • Reviews and audits new escrow setups for accuracy
  • Disburses payment of taxes, insurance, and private mortgage insurance
  • Contacts member regarding delinquent taxes and cancellation of insurance
  • Responsible for the force placement of hazard and flood insurance as needed
  • Coordinates with Management to pay delinquent taxes to prevent tax sale; redeems collateral from tax sale
  • Analyzes, prepares, and mails annual escrow analysis statements
  • Processes final escrow disbursements
  • Reviews member requests for waiver of existing escrow accounts
  • Reviews member requests for waiver of private mortgage insurance
  • Coordinates mortgage hazard and flood insurance claims
  • Files blanket coverage claims for home equity lines/loans
  • Processes and verifies all rate adjustments on Adjustable Rate Mortgages and Commercial Loans
  • Responsible for verifying monthly and quarterly rate adjustments on Home Equity Lines of Credit
  • Responsible for loan modifications/partial releases on all real estate loan types
  • Responsible for reviewing and processing year-end tax statements
  • Completes MERS audits, tracks receipt of transfers on Correspondent Loans
  • Responsible for servicing mortgages under the Servicemember’s Civil Relief Act (SCRA)
  • May also be responsible for all or part of the duties of the Mortgage Loan Servicing Representative I and II positions

Education and Experience: Level I:

• • A high school diploma or general education degree (GED) and one-year relevant experience and/or training required
  • Excellent communication skills – written, oral, and listening
  • Ability to work independently, as well as collaboratively
  • Acute sense of urgency, with strong time management skills – meeting critical deadlines/goals with accurate work
  • Ability to prioritize and multi-task
  • Must be proficient in Microsoft Suite

Level II: (In addition to the requirements of Level I)

• • A high school diploma or general education degree (GED) and two to four years relevant experience required

Level III: (In addition to the requirements of Level I & II)

• • Bachelor’s Degree in relevant field preferred and three to six years relevant experience required
  • Strong knowledge of mortgage systems, mortgage procedures, credit union and governmental agency regulations and policies.

Our generous benefit package includes:

• NASA Federal Credit Union offers an array of benefits including comprehensive healthcare, 401(k), paid leave, remote work options for applicable positions, and more.

  +Insurance coverage begins the 1st day of the month, following 30 days after hire date.

  *100% Credit Union-Paid

  All benefits are based on meeting NASA Federal Credit Union’s eligibility requirements and the carrier’s terms and conditions.

• $45,000 - $65,520 / Annually (based on experience and level)

• Remote-Hybrid (will require onsite presence)

• Full-Time Employee Benefits (Includes all Part-Time benefits listed below)

• Health Insurance (Choice of two nationwide PPO plans)

• High Deductible Plan: 100% employer contribution toward premium. (HSA and FSA compatible)+*

• Low Deductible Plan: Generous employer contribution toward premium. (FSA compatible)+

• Dental Insurance: Generous employer contribution toward premium+

• Vision Insurance: Generous employer contribution toward premium+

• Long-term Disability Insurance+*

• Flexible Spending Medical Account (FSA)+

• Flexible Spending Dependent Care Account+

• Health Savings Account (HSA)+

• Voluntary Supplemental Life Insurance+

• Voluntary Dependent Life Insurance+

• Voluntary Short-term Disability Insurance+

• Voluntary Long-term Care Insurance+

• Part-Time Employee Benefits

• 401(k) with employer match up to 6% and immediate 100% vesting

• Gain Sharing Bonus (eligibility rules apply)*

• Life Insurance/AD&D+*

• Vacation Leave (excluding Outside Loan Officers)

• Sick and Safe Leave

• 11 Paid Holidays

• Education Assistance

• Employee Referral Bonus*

• Credit Union Membership Eligible

• Employee Assistance Program+*

• Identity Theft Protection (Additional fee to add family members)+*

• Pet Health Insurance

• Employee Discount Program

Binance is looking to hire a Customer Service Specialist (Hindi/ English) to join their team. This is a full-time position that can be done remotely anywhere in South East Asia or on-site in Lisbon.